Carvana Reviews

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Edited by: Morgan Cutolo

About Carvana

Carvana is an online vehicle retailer that sells used cars, trucks and SUVs. Customers can browse its vast inventory, purchase a car with cash, receive financing or trade in their existing vehicles. Carvana certifies all of its vehicles and provides a guarantee for 100 days or 4,189 miles, whichever comes first. CarvanaCare and Carvana Gap Coverage provide additional protection against damage and theft.

Pros
  • Seven-day money-back guarantee
  • Convenient online process
  • Wide selection
Cons
  • No delivery to Alaska or Hawaii
  • No price negotiation

Carvana Reviews

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    Page 28 Reviews 5035 - 5235

    Reviewed May 25, 2019

    The site really does help you find a car and purchase the type you want to buy and it's been very good overall. It's one of the easiest sites to use overall mostly. I like it because it's very helpful in lots of ways and it makes looking and searching for a car easy and fun and it keeps you safe and secure.

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    Customer ServicePriceStaffFinancing

    Reviewed May 24, 2019

    I had a great experience. Easy and quick, faster than I expected. Great customer service and very helpful.Also, very fair pricing and easy financing options. I like that you can purchase a car completely from start to finish in the comfort of your own home, no sales people to deal with, financing options and amount were made known almost immediately.

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    Financing

    Reviewed April 25, 2019

    Very impressed with the process and delivery of my purchase. My car arrived exactly as described. Financing through Carvana was completed just as quoted. No hidden fees or red tape. I have and will continue to refer Carvana to family and friends.

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    Customer Service

    Reviewed April 23, 2019

    The site is pretty well laid out but it could be made better as search is pretty rudimentary. Search is more company oriented than customer oriented. Other than that, customer service is pretty good as they follow up literally in real time.

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    Sales & Marketing

    Reviewed April 20, 2019

    I bought a 2015 Honda Minivan. I like it. They took a month longer than advertised to get me the car. They were fine. The big problem was, I should have bought a local California Car. The car I got was from New York. It has corrosion from the salt and ice. Right now it is in the shop getting a new positive battery cable because it was corroded, loose and did not start, from the corrosion. This is not Carvana's fault, but again, I could have avoided the problem buying a local California car.

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    Reviewed April 13, 2019

    I was looking for a 2010-2013 Automatic Toyota Corolla with a light interior (I live in Arizona where a black interior is suicide in the summer). The site would not allow searching interior color, and most of the cars that came up had black interiors. Also, some of the photos were of different cars than the car listed. One I saw was listed as automatic, but the photo showed a stick shift. I never bought from them; found the car on Autotrader.

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    Reviewed April 12, 2019

    Wanted a newer vehicle, knew what I was looking for. I was able to find it online, without shopping around from Dealer to Dealer and squabbling over price. Also, took my trade at a reasonable offer. Was delivered directly to my home and they handled all the paperwork.

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    Price

    Reviewed March 2, 2019

    Eve Sleep was one of the cheaper brands and came as a set with the headboard. We really needed a mattress and we're not picky when looking - it was comfortable when we laid on it and in our price range. It is a California king size so it gives me and my fiancé enough space to spread out, plus it is long enough so his feet are not hanging off the end of the bed. However, it is a pillowtop mattress so it can't be flipped if I sweat a lot on the mattress. It also has springs in it and we are now feeling and hearing them because it is getting old.

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    Price

    Reviewed Feb. 25, 2019

    It’s soft and has memory foam. It doesn’t make a squeeze sound. It is good quality fabric and you can personalize it without compromising the quality. It has a good size for the family that makes it easy and comfortable especially when you lay down. It also doesn’t get less softer even if it has been years. But, the price is a little expensive but it is worth it since it last longer. You have to see the product properly to make sure there’s no tear or alteration when you buy it.

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    Price

    Reviewed Feb. 19, 2019

    This mattress is extremely comfortable and very clean and very durable. It soft and easy to use and move. I enjoy the mattress a lot but there is few things I would change about this mattress. I would like the mattress to have better handles on the side to flip it easily and move easily. But the mattress is great and we love it. It is high quality and at a very good price.

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    Price

    Reviewed Feb. 17, 2019

    The mattress was on sale and much more affordable compared to the other brands that were in the store. Plus other people have mentioned this brand to me before so I thought it would be a good choice if I purchased it. Although the mattress does not have any luxury or expensive features, it is good enough to sleep on and lets me sleep all throughout the entire night. It is so comfortable. I really enjoy it too because it feels so good on my back when I lay down in it and try to go to sleep at night.

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    Carvana Company Information

    Company Name:
    Carvana
    Website:
    www.carvana.com