AutoZone Reviews

I needed new windshield wipers. I didn't know the difference between the wipers or which ones would fit my pickup. I didn't have the time to figure this out. Kim, (Washington Store) was the associate that greeted me and helped me. She knew exactly what would be best for what I needed. She then installed them for me. She was knowledgeable and very helpful. Kim saved me time and some frustration.

This is not about your store but one of your employees. I am a 78 YO female. I was driving on Glassford Hills in Prescott Valley, AZ & had a tire blow. I pulled off the road, turned on my hazzards, got out & looked to see which tire, got back in & started TRYING to call my insurance for roadside assistance. A young man pulled in front of me & inquired if I needed help. He said he'd observed me looking at my tires & offered to put on my spare for me (which he did & I know saved me a great deal of time). I found out he works at Auto Zone in Prescott & his name is Nick. This experience was incredibly moving and shows the exceptional personnel you hire.

I had an excellent experience at the Blackfoot, ID AutoZone store. The customer service was truly outstanding from start to finish. The staff was incredibly knowledgeable, professional, and genuinely helpful—they took the time to answer my questions and made sure I got exactly what I needed without feeling rushed. It’s not always easy to find a place where employees are both friendly and well-informed, but this team delivered on both. You can tell they care about helping customers and take pride in their work. Overall, this was a great experience, and I’ll definitely be returning next time I'm in the area and need auto parts/supplies. Highly recommend this location to anyone looking for reliable service and support!

My experience with this AutoZone store has been nothing less than perfect. I've always been greeted by their staff that is most helpful and patient to the customers. Today I needed help with a part for my car and this young man was most polite and helpful. Thanks Michael C.

Esteban was awesome, knowledgeable, and professional. He took the time to explain what he was doing and showed me step by step. You rock Esteban in Gettysburg, PA AutoZone. Truly understanding my problem and compassionate enough without too much empathy. Very polite young man who brightened my afternoon.

Completely ridiculous. I shop here Constantly. But will never again. I purchased brake pads and rotors online. Spent 300 dollars. Got to the store to pick them up, had an unprofessional "Manager" who claims he owns the company shrug and laugh and say "what do you want me to do?" So on top of listing online that they have a product in stock. Then when you arrive they don't. Brandon is unbelievably Terrible customer service. The biggest issue wasn't even that. I have three kids. I'm not rich. I don't have 300 more dollars to just go act like it never happened and find another store to buy them at.

Battery was temporarily installed incorrectly by their technicians (reverse polarity during service). Right after leaving, my car wouldn’t start. An electrician later confirmed a blown main fuse consistent with an electrical fault during installation. We returned to the store and they denied everything. Very disappointing experience for a basic battery installation service.

Manager called and resolve the issue, thank you.

When I came in today to the Autozone in Hauppauge, the store manager was making a dark humor joke, and I got offended by the joke, and I want to see consequences for the store manager actions and I will no longer be purchasing anything from that store ever again because of that store manager.

I ordered a battery tray yesterday and paid for it. I needed it for my vehicle because my vehicle is registered to go to a high security account and that's the only vehicle I can bring in, I ordered the part at 9:30 am and they said it would have to go through their warehouse, which is 60 miles away. I explained to them how crucial this part would be, where I have to have it. They said it would be no problem, and they guaranteed I would have it by noon on Sunday 4/5/2026.