Arizona Best Cars Reviews
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About Arizona Best Cars
Arizona Best Cars sells used imported and domestic vehicles from brands like Tesla, Chevrolet, Ford, Toyota, Mercedes-Benz and Volkswagen. The company also performs diagnostic checks and repairs. Its special pricing includes loan approval for first-time buyers and those with bad or no credit. Arizona Best Cars was founded in 2014.
Arizona Best Cars Reviews
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- 4,534,748 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 16, 2024
***** SCAM ALERT - BAIT & SWITCH ***** Arizona Best Auto, via Arthur (salesman) and Mike (finance manager), straight up SCAMMED me out of $500. I put down $500 to temporarily hold a vehicle that Arthur assured me came with a manufacturer warranty, Arthur emailed me a form to sign telling me that if I wanted financing, I would need to fill it out so they could get rates. After I texted him asking if this form was necessary and I didn't want to rush into anything, he called me. While on the phone he assured me my deposit was refundable and guided me through filling out the form, skipping the section that said the deposit was not refundable.
He was assuring me the deposit was refundable while guiding me to sign a form that said the opposite. When Mike called back he tried adding $3,100 to the car for an extended warranty because what Arthur originally told me was a lie. When I said I was no longer interested, Mike said the deposit was forfeit regardless of what Arthur told me. That's the kind of business you can expect from this place. BAIT & SWITCH.
I'm filing a complaint with the following entities and I suggest all who get scammed do the same.
Attorney General of Arizona (AG of AZ) - Handles consumer fraud and deceptive business practices. Can secure a refund and even revoke their dealership license.
Attorney General of Pennsylvania (AG of PA) - My home state; handles consumer fraud impacting Pennsylvania residents. Contact your state AG. Can help secure your refund.
Better Business Bureau (BBB) - File a complaint to record in their internal Databases.
Federal Trade Commission (FTC) - Your complaint will be added to the Consumer Sentinel database, which is used by law enforcement agencies across the country to identify patterns of fraud and take action.
Federal Communications Commission (FCC) - Handles complaints if the fraud involves deceptive communication via phone or electronic communication. Especially relevant if they used phone calls or texts to mislead you. They can find the dealership and add pressure to resolve.
Department of Justice (DoJ) - Handles cases involving fraud, especially crossing state lines. Can initiate a criminal investigation.
Consumer Financial Protection Bureau (CFPB) - If the fraud involved any aspect of financing e.g. deceptive terms or financing arrangements. They can order the dealership to refund your money.
Your State Representatives, Congressional Reps, and Senators, can advocate on your behalf.
After that, I suggest you go to the following review sites to tell your story and support other victims with thumbs up: Autotrader, Cars, Google Maps, Yelp, Consumer Affairs, Dealer Rater, Car Gurus, Edmunds, True Car. Find a car they are selling click a link to their page and review. These local AZ news stations have the accounts of myself and other victims of Arizona Best Cars. Please reach out to them: KSAZ -FOX 10, KPNX - NBC 12, KNXV - ABC 15, KPHO-TV CBS 5, KAET - PBS 8, KASW - Arizona 61. Then hit their social account at FB and speak out on Reddit in the r/ phoenix community.
Inventory
Arizona Best Cars is a used dealership. The company sells a range of used vehicles, but availability may vary depending on which models have been traded in recently. However, its inventory includes some of the following makes as of publishing:
- BMW
- Cadillac
- Chevrolet
- Ford
- Toyota
- Tesla
Arizona Best Cars services
In addition to auto sales, Arizona Best Cars offers diagnostic checks and repairs.
Arizona Best Cars return policy and guarantees
While Arizona Best Cars doesn’t specify a return policy, many used car dealerships offer a limited return policy on used vehicles, also known as a "cooling-off period." This lets you return the car within a short period. Not all dealerships offer this kind of return policy, though, and those that do may have conditions.
Make sure to find out if your state has lemon laws, which provide certain protections for buyers of used vehicles. These laws vary by state and typically outline criteria for any remedies available to the buyer.
Arizona Best Cars warranty options and providers
Arizona Best Cars doesn’t mention any specific warranty coverage. As a general rule, most certified pre-owned cars come with roughly one year or 12,000 miles of additional bumper-to-bumper coverage from the manufacturer.
You can also work with an extended warranty company for additional coverage on a used car.
Arizona Best Cars financing options
Arizona Best Cars offers dealer financing in the form of a loan. The company has an online application, which you can fill out before you visit the dealership.
You also have the option of working directly with a lender to secure a personal loan to finance your car purchase.