American Dream Auto Protect Reviews

Mark resolved my concerns about my payment not going thru and was very polite. Will definitely recommend to my friends and family if they need a car warranty. Hope the company will In good standing in the future.

As a first time customer I had a few bad experiences with some other companies that turned me off from purchasing any type of auto warranty. Your representative (John **) was very helpful explaining American Dream Auto Protection Plan with me. He took the time to listen and answer all my questions and concerns.

Roger ** was knowledgeable about the product and process at American Dream. Once his excitement of our initial conversation started he was a super great dude to work with and I am happy to know that if I happen to need a repair I have Roger to help with the process.

🔴 WARNING: Avoid American Dream Auto Protect – Unethical & Unprofessional. This company is a nightmare. I’ve had two claims with them—both wrongfully denied. Most recently, I filed a claim for a failed bearing in my 2020 Mercedes GLE 350. My vehicle is a Certified Pre-Owned with full Mercedes maintenance records. Yet, they denied the claim citing “engine overheating”—a diagnosis my certified mechanic completely refutes. Their behavior was disgraceful: no proof given, no inspector report, no proper explanation. Emails ignored. Calls dropped. Supervisor access refused.

Mark Did a Great Job on Cancelling My Policy because My Wife did Not want to Pay for the Warranty. I will definitely call American Dream Auto Protect when I Get a New Wife in the Future. I Will Recommended American Dream Auto Protect to My Family and Friends.

Sona was really quick to helpful with the problem I had and got quick results on the payment I had bounce from my account. With her quick abilities I was able to get to other things I needed to and not be on a call all day. Thank you

I had a bad experience sales rep..So when I call the rep back I was put on hold. Was out any answers to the problem at hand. So I called back upset. Want to cancel my terms for the lack of business respect (bad business) but I spoke to Calvin ** and he went back on my policy with me and changed a little to my policy. I'm very happy now. Thanks Calvin...

Our Vehicle was destroyed upon a confrontation with a tree and the tree won. The confrontation caused our vehicle to lose its ability to function anymore. We forgot to call to tell American Dream Warranty that we no needed the warranty for the JEEP no longer was unable to function but we still had our son who was in the hospital fighting to recover. Once American Dream's representative name Cory ** was informed of the accident he immediately addressed the incorrect continuous billing and then asked if everyone involved in the accident was okay. I responded yes and I then told him thanks for his concern.

Your Customer Service Representative showed EXCELLENT CUSTOMER SERVICE SKILLS. Well knowledgeable and friendly. He reached out to take care of all my personal needs. He took his time to identify me as a customer in order to fill in my needs. Discounts were really appreciated.

I just want to start by saying thank you to Michelle. She was excellent, very knowledgeable, very patient. I explained how I was having difficulties with the dealership service advisor concerning our warranty. Michelle provided me with the information I needed to give to the dealership in order to start the process for repairs on my vehicle.

Sam ** was extremely helpful and respectful. He was able to provide me with the best plan. He resolved every concern I has. I am extremely happy with everything. Amazing people with outstanding service. I recommended you to two more friends.

Sam was awesome, he's help me out a lot. I really appreciate his time and patience. I needed to cancel my policy at this time and he completely understand my situation and he didn't try to force me to keep the policy. But I assure him that once my extended warranty on my car expires, I will definitely come back to American Dream extended warranty. I feel very comfortable with this company.

I was pleased with the information that Brock provided in letting me know what was covered and the total depth of the service policy. He was patient and understanding and very knowledgeable and was able to answer all of my questions.

Sales person was very easy to understand and pleasant. I was able to explain the situation that I wanted, and his answers were easy to follow. The price was very reasonable. I would recommend this company above all others and truly hope that others feel the same way. I truly will stay with this company.

Sonia the representative handled my billing issue so my warranty didn't lapse. She did everything she said she was going to and reached out first thing Monday morning as planned. Appreciate the excellent customer service. Really appreciate Sonia and ADAP for working through my payment arrangements over the weekend while I was out of country. My card was declined and Sonia at ADAP made arrangements for me to use my debit card once I got back to states on a secure connection.

Frank was amazing. He went through every detail to make sure I understood every aspect of my purchase. Frank is a very kind man. He is a company man who takes pride in his job. You feel like you're his only client. The warranty is fabulous. I don't have to put and additional 1000 miles on my car like other warranty companies. Highly recommend frank and this company.

MS ** was the representative I spoke with upon my contact with American Dream concerning the expiration date for my policy. MS ** was Courteous and Professional. MS ** made me feel VALUED. She reviewed my policy; Answered all questions. MS ** provided me with the Excellent Customer Service I EXPECT from ANY/ALL companies. Thanks

First experience with them. The enrollment was relatively easy and the coverage looks good. I can't give a full review until I experience them after the sale if there is a claim. Hopefully they will be better at communicating than the last company I tried. The last company I tried denied a claim then when they agreed it was OK, Payment has yet to be received so I canceled it.

My wife's car was covered by American Dreams. She filed 3 different claims in one year, and all were declined. There's always a reason why they will not pay for any repairs, even the small ones! They always find an I clause in the contract that eliminates their responsibility to pay. This was a great concept or Idea, but it's just a con Game! I would not recommend this car warranty for any reason, even if I were paid to recommend it!

I would like to say THANK YOU VERY MUCH for Sonia. She was very nice and helpful in help me to do my PayPal payment. Very nice and easy conversation and Information to where I can use to fix the car when it is needed. Sonia have a nice and blessed 🙌 day.

Sonya was very courteous and really showed concern about my car care needs. I would definitely recommend American Dream Auto to everyone. I already gave 5 people your info to get a policy with you. I hope they get your services as well. It's really comforting knowing that I don't have to worry about having large amounts of money for my vehicle. Thank you!🌟

Sonia is the only one that actually gotten where I needed to go. Pointed me in the right direction to speak to a representative that didn't answer nor hang up on me. While the gentleman I've spoken to did help me out in completion. If only this company's customer service were like these two (2) it would be more recommended in my book.

Calvin was very helpful & informative. He was professional during our conversation. He help me understand the contract a lot. He gave me a new start date for my contract. He totally understood my concerns for as warranty for my vehicle. He did mind being on the phone for a lengthy time. I appreciate his patience with me. That shows & tell a lot.

When we purchased this vehicle a couple of years ago, there was an auto warranty available through our credit union that seemed to be a very good deal. We took that and never had any problem, but we found out it only covered us up to 120,000 miles, and we put a lot more miles on a vehicle than that. So as a result, we wanted to renew it, and the company who offered it through our credit union did offer renewal at a significantly higher price and significantly less benefits. So, I did a Google search and American Dream came back highly rated and regarded, and there was a number of really good mentions in places like Forbes magazine, so I went with American Dream.

Professional and very helpful. No mile requirement. Helpful and answered all of my questions. Cover almost all parts of the car and I can choose my mechanic. I can also take the car to the dealership. I had a great experience with my salesman. I would recommend them to anyone. Thank you very much.

I expressed my concerns with the reviews I was seeing. Associates Louis stated he would get a manager on the line to clear up any misunderstandings. I was in the process of signing up, credit card information already given and then the line hangs up. This only intensified my angst based on reviews stating you all were scams and mechanics did not like to deal with you. Please have a manager call me, I need reconciliation with what just happened or I need a full refund. Thank you for your quick attention to this issue.

I had problem with automatic transmission. Took it to Ford dealership and they found the problem to be a torque converter. American Dream wanted to go further and check the transmission as well. The problem is that they wanted (me) to pay for the tare down of the transmission. So I ask them, what am I paying you for? They tell me it's just the way it's done. So I go to cancel my service and they say I owe them $299 to cancel. These guys are total scammers. Don't use this company. You will regret it!

I had an issue and called. A very nice woman named Sonia answered my many questions and fixed the problem for me. Very professional and polite. Was an absolute pleasure to speak to even though I was a little agitated. I must tell you I’m impressed with the interaction with this company. Real people. Thank you.

I called, and someone told me to call back the following day and I did and was transferred to customer service, but no one answered my call for more than 45 minutes, which was a few minutes before they closed. I was queued at number 4, but at the end of 4 minutes of waiting, I was then bumped to number 5, that was when I knew what could happen and I was right.

I was helped by American Dream company and I support this company! I believe they are honest and fair and will be there for me whenever I am in need of their services. If you are looking for a competitive company that will tell you the truth and be consistent give them a call as soon as possible!

Great service, easy to file a claim. Would recommend to friends and family. I plan on adding my truck as well.

I like that American Dream covers a lot. I also pay less out of pocket. I have my Jaguar covered by them and so far, I haven't had to file a claim, thank God.

Thank you American Dream for reaching out and making my issues right.

I like to have extended coverages. I just bought a policy from American Dream Auto Protect for a Land Rover. I always do research on companies like that, and it had a good reputation. It was on the top 3 warranty programs, so that was why I did it. Signing up for the coverage was efficient and good. It was quick that they accepted me.

I found American Dream Auto through Google and it seemed like the best option price-wise. I've been with them half a year and when I had a claim, they denied it. There was some kind of oil leak and they said it was wear and tear, which it was not. It was some rock that flew into the bottom of the car and caused the leak. I hope that the next time something happens, they'll cover it.

A gentleman called me about getting this service. I told him I wasn't sure I didn't give him. My debit told him he ran. It said that it wouldn't go through. He wanted me to call my bank. I did my bank said they didn't see it. I became suspicious and I decided to not do it. I told the person. And July you guys debit my account erroneously. I never gave You permission. You interfered with my mortgage payment, very frustrated and upset.

I had a wonderful experience with Sonia. She walked me through the whole process of getting my reimbursement and went the extra mile in her speedy correspondence. My repair was not covered but American Dream gave me a courtesy payment.

I found American Dream on the internet and signed up over the phone. It was easy. Their price is affordable, but in the policy, it states there’s a $75 cancellation fee, which is listed numerically. But it also states there’s a $275 cancellation fee, and it's spelled out. So, you should also read the fine print in the policy.

I was a novice regarding extended warranties. After talking to 3-4 different providers, I called American Dream and discussed all the various aspects of choosing an appropriate extended warranty policy with Sabrina **. She was terrific. Answered all my questions and pointed out several things I would not had even considered. Sabrina was great to work with. Although American Dream hasn’t been around as long and isn’t as well known as some of its competitors, it’s likely worth your time to give them a call.

The customer service representative, Sonia, was magnificent. She would courtesy, knowledgeable, and helpful. Sonia made the experience a flawless endeavor. She was able to respond to our issues quickly and efficiently. Sonia is a true professional and a worthwhile asset. We would jump at the opportunity to have such an enigmatic individual amongst our staff.

Never had a auto warranty before outside of a new truck. This company didn't beat around the bush. They just threw you in the middle. My experience was quick and to the point. I was very surprised about the affordable price. Hey it's a no brainer to go ahead and get a policy. Just for peace of mind.

Coverage for a platinum plan is minimal at best. And then, when I tried to cancel the plan after 6 months of having it and not receiving any approval for any repairs, they told me it was a $250 fee because I hadn't had it for a year!! SCAM artist.

I Was initially hesitant to purchase an extended warranty for my luxury vehicle, but after encouragement from the dealership and the mounting costs that I feared would be ahead of us I opted for American Dream. I am happy to say that all of my experiences with them have been excellent, friendly and professional.

I was very satisfied speaking to Sonia, she was very helpful of giving me information about my warranty. She also emailed me copy of my warranty and described certain things on my warranty that were in warranty and that were out warranty as far as suspension and shocks. She also took payment over the phone and was very kind and sincere.

I Received a text to update my payment credit card and I called the number and was helped with Sonia who was very friendly and helpful! The call was efficient and fast. I have had a very good experience with this company so far! Sonia is an asset for this company as their representative.

After. Calling the problem was on my side. Called the card and fixed the issue. All taken care of. Plus I was notified that it was my last payment. Which made me very happy. The associate found my account, resubmitted the bill and it was done. An email was sent to me to confirm.

Truly an awesome experience dealing with Michelle this morning. She was very professional and answered all my question and concerns. Would recommend her to any person looking for auto insurance. Curtis L. **.

I like this company because every time I call the agent that takes care of me knows his job and any question I have he can answer it freely. They happen to be one of the top rating and consumer report so that’s pretty interesting to me since they are my extended warranty and I can use them nationwide.

There have been times with my son when he had to come out of pocket for his vehicle, and even though I have a new vehicle, I never know what may transpire that may cost a little more than what is expected, so getting an extended warranty is my way of making sure that I have that cushion when needed. My oldest son and I were looking at some companies and we compared them. I reached out to them 'cause sometimes, they’ll have one thing on the internet but not have the full details of all that they provide. They gave their comparison, then I went from there. When I reached out to American Dream Auto Protect, it was the first time I heard about them.

Very nice and explain everything to me. Great price for what you get. Everything seems to be good. I look around and I think this is the best price. I get more for the price. Gave them call. I talk to John. He was very good explain everything.

I spoke with Calvin **. He was very knowledgeable in providing information and answering my questions. He conducted himself in an extremely professional manner. He spoke slowly and clearly so that I was able to understand what he was saying without having to ask him to repeat himself. Our conversation left me with a positive customer experience. Thank you, Calvin!

The place where I purchased my 2025 Honda Ridgeline was charging dealer prices for an extended warranty and I was not gonna pay that. I signed up with American Dream instead and the process was very easy. When I looked at reviews online, I found out that they were on multiple sites listed as one of the top three extended auto warranty companies. I also liked that they weren't pushy. They didn't bug the heck out of me whereas another company would email me three times a day and I would get at least one letter in the mail every week. But when I called them and asked for a quote, it was crickets.

The sales representative that I talked to to get signed up with American Dream was helpful. Their coverage met my expectations and I would recommend them.

I have heard good reviews on them, and I talked to a few people that had it and they were satisfied. So, I chose to go with them. When I signed up for American Dream, I had another warranty that I bought through the dealership when I bought the car new. And the person I was dealing with said that they could get that money back for me, but that has not happened yet. American Dream should also have a website where one can interact and file claims. I know that some of the other warranty companies offer that. It is like with a car insurance where they all have an app. That would be good.

I researched American Dream Auto Protect online and their ratings were good with the Better Business Bureau. Their sign-up process was very efficient and I appreciated that they were not pushy. I dealt with several different companies and they were extremely pushy. The cost of American Dream's product was good, too. I asked people if they've heard of it and I didn't get much feedback from anyone. That kind of concerned me. But so far, I'm totally pleased with them. They made my experience simple and I felt confidence in it.

The car was getting old and it was time to look into an auto warranty. I signed up with American Dream and the sales rep who helped me was okay. But when I needed a new motor, American Dream wouldn’t pay for it because it costs more to fix it than the car is worth. I cancelled the policy and they wanted to charge me 250 bucks, which is not fair. They said that was the part of the agreement that we signed for. If I had the car fixed and then I canceled it, I can understand that. But they refused to fix the car. I shouldn’t have to pay for a policy that I can’t use.

Montway had excellent customer service. They were pretty straightforward. They were able to deliver the car in excellent condition. In the end, I paid the price that they quoted. People say that they come with the car and they demand more money. I was so scared, but Montway did none of that. So I was very pleased.

Everything was great when I signed up with American Dream. I’ve been with them for five months now and their customer service has been very good. The only hassle is the billing. They won't take my debit card. I have to call in every month and ask for the billing department and pay that one.

They're the worst ever. My BMW M5 Competition’s motor was having issues. I filed a claim for a new motor. Then they told me that would not be covered because there was some TVA that says they shouldn't start the motors without oil. I’ve had American Dream for four months. But I didn't wanna have it anymore. So I sold the car.

Tim was very helpful in solving my issue! I would recommend working with him because of his great customer service! I was not aware of a fee associated with the request that I was asking and he went out of his way to explain and help solve the issue. Thank you!

On May 27, 2025 I authorized to purchase a plan, but speaking to my son and husband I was told we had coverage til 100,000 miles and did not need the plan. So, around 20 minutes later my husband and I called back and cancelled the plan and told them why we did not need it. They billed me anyway and did not tell me anything that I would be charged $75.00 for cancelling within 30 days. They requested my VIN # and mileage within 7 days and I did not complete the form and thought everything was OK. So, on June 27th I was billed $622.40 again, even after I cancelled on May 27th.

Sonia was so nice! She took her time to help me and made sure everything was updated. Great company to do business with. I have two cars covered with them. Didn’t have to wait long to speak with them. Love this company!

I have an American Dream Auto Protect plan that covers the sunroof, powertrain, the electrical system, and the brakes of my black 2012 Fiat 500. Setting up the claim with them was easy.

I found American Dream Auto when I did a search online, and their signup process and plan were good. The guy that I worked with was nice, too. For the amount of mileage that they covered, the price is reasonable.

I was very pleased with the young gentleman that got me on the phone and convinced me to get American Dream. I'm still under warranty with the one I got from the dealership for another 1,000 miles, but I'm very happy I’m replacing it with American Dream ‘cause it seems to be pretty good.

I worked with Calvin and Christina for my contract and I had many worries but Calvin came through for me and did a professional job with my concerns and my needs. I would recommend Calvin and Christina both to anyone that is looking for a warranty through this company. I hope that their warranty service is as good as their customer service and only time will tell.

Setting up my policy with American Dream wasn’t horrible. I’ve had them for about two months now. I wish they had given me a list of places that take their warranty, because some places I called never heard of American Dream.

The gentleman I talked to at American Dream was really friendly. But I could have had a little better answers on some of the questions I was asking. He didn't make it clear to me that I had to have 100% records from the day the truck was made, as far as maintenance and service, to be covered.

The signup process at American Dream Auto Protect was pretty good, but there was a lot of pressure on the payments. Although I asked the rep not to take it out, she did, but they eventually reversed it. I don't like that I had to pay all of that upfront in four months. They explained to me that if I put my car in the shop, they repair it, but will not cover for an oil change. If the car breaks down, I get a loaner, and I can take it to wherever I want to take it, but I need to take it back to the dealer. That is convenient for me. I already shared American Dream Protect to my brother and my nephew, because they have nice cars too. It's a little expensive, but it's a nice program.

I signed up for American Dream Auto Protect, but I was not able to use it on my newly-bought car, which apparently had issues that I didn’t know of. They didn't want to pay for what was supposed to be fixed, because the issue was preexisting, and it couldn't have happened in the short amount of time that we bought the car. But I bought the car as a used car, like I told them. Obviously, the warranty I had with them is not a freaking warranty for new cars, so that if in the case that there is something wrong, it would be covered.

The process of setting up the program with American Dream Auto Protect was straightforward. The program that I have started after 30 days.

I had researched different articles and websites about the American Dream which led me to choose them. Through the signup process, I don't feel like it's been very transparent in terms of everything that would be needed or required. I sent all the information requested, and had no confirmation received. There's no website portal to check information of coverage. I called up to see if they confirmed the information, and said no one had done anything with it. It hasn't been a great experience. I also had a claim and they denied it due to clerical issues.

I was searching for warranties because I have a 2006 Mini Cooper. That's a summer car. It's sort of fun for my summer. I was calling around and I spoke with Sam at American Dream. Sam was very nice and he offered a five-year deal that sounded good, so I decided to go with it.

I purchased a policy from American Dream. I've not had to use it, and so far, it's been good. I did a price comparison between companies, and it was American Dream that offered a better package for coverage at a good price and a longer extended warranty.

I purchased a policy for my 2020 Range Rover in September 2024. The price was competitive with the dealer price so I decided to purchase forum AD based on the policy coverages. Unfortunately, my vehicles was rear ended and after 2 months of diagnosing the damages, the insurance totaled the vehicle. So I lost 2 months of the policy value by the time I requested a reimbursement for AD. Based on my calculation, nine months of coverage cost me 30% of the purchase price including cancellation and processing fees. At least I get back 70% of the cost reimbursed. It seems Fair but I do not anything to compare it to.

I didn't have a good experience with American Dream Auto Protect. I tried to get ahold of them and got no response, and I thought it was a rip-off, so I cancelled it. I spent $112, got duped with that, and I wasn't gonna spend any more.

I was picking out companies that had good ratings. American Dream had a pretty good rating, and I was not happy with a couple other companies so I settled with them. Their customer service was good. The folks that I spoke with were very helpful.

I've been getting mail for the last two years, suggesting to get coverage for my car. And they also want me to take coverage for my home. It was my first time to go into this and American Dream was ok. I was a bit disappointed because I didn't know it would take so long to get an okay to do the service. I thought that when you get the coverage, that was a good thing, but I'm not real sure now.

*POSSIBLE VIOLATION OF MAGNUSON-MOSS WARRANTY ACT (15 U.S.C. §§ 2301 et seq.)* I have the platinum level extended warranty American Dream, which is their highest tier warranty and recently, the transmission in my 2020 Silverado started to slip so I took it into a GM service center and they confirmed that it was damaged and needed to be repaired or replaced. I thought I was covered, but American Dream is denying my claim because there is a Technical Service Bulletin (TSB) on the transmission from GM.

Isaiah was very knowledgeable and helpful. They seem to have a good product that is better than other extended warranties. The deductible was lower than most with better coverage for a comparable price. Hopefully if I need to use it, it will be worth the investment.

I discussed with the salesman from American Dream and they had a better offer. If I would able to pay in five payments versus monthly for the length of the term, they gave me more mileage. They gave me 90,000 miles on my warranty plus six years. Nobody else could touch that and the price was less. I was very impressed with the price.

They were completely forth coming with the process and what was covered. I felt totally comfortable dealing with them and signing up for their coverage. They helped me chose which plan was best for me at a price I could afford.

Signing up with American Dream Auto Protect was really quick. I have a 2022 Cadillac XT5 that I wanted covered. The cost was very reasonable for me. The guy I talked to gave me a very decent rate since I’m a senior veteran and 100% disabled.

My experience with American Dream was very pleasant either Dwain ** who was very direct and personal. He gave me a complete list of what the policy coverages and help with discounts and helped me with affordable pricing.

Sabrina was incredibly professional and trustworthy in my experience. Very knowledgeable and personable. Sabrina is top notch talent! Very good. Amazing. Great personality willing to help. Good person.

Great customer service. The Mr ** was informative and able to tackle my dilemma without issue. This is my second policy and I have had nothing but great experiences with them. Give them a try. You will love that you did giving you peace of mind if your car ever breaks down.

We purchased our daughter a used vehicle and I purchased the extended warranty. So far the customer service was excellent. Christina goes above and beyond even when my phone died in the middle of my conversation (because it needed to be charged). Before we purchased the policy she explained everything to my husband and I in detail, was very clear about the coverage answered questions we had without having to get back to us! One step further I called the dealership we would go to if we need service and they agreed that the service is great and they put my mind at ease. Christina advised she will be our account manager should we need help and having a dedicated person to help is also an A plus! As far as customer service you don’t get much better than her as I was a customer service rep for years and good customer service is hard to find these days.

I had enrolled in Endurance but switched to American Dream Auto Protect the next day after they contacted me and I learned that they had almost the same things plus a longer warranty. Coverage started a month after I signed up, which was easy to do. If you have a vehicle that's out of warranty, American Dream will be the place to go. To submit a claim, you can call the 1-800 number or you can go online.

The American Dream Auto Protect process is easy, as far as right now. Nothing's wrong with the car. Hopefully, nothing will. It's a 2021 Ford Escape SE. The Ford dealer told me it's cheaper but has good insurance for the warranty. It covers the majority part of the car -- the engine, motor, unexpected repairs, things like that.

I got the warranty for my X4 BMW about over 30 days ago. The young man said that after the warranty was activated, they would pick up any claim. It's supposed to be bumper-to-bumper coverage. They sent me the paperwork in the mail, they sent me a reference card with the policy number and everything on there. The policy was $3,300. It's supposed to give me 40 months of coverage bumper-to-bumper.

American Dream was very detailed of what is being covered and what I need to do to file a claim. The rep sent me an email and text during our conversation. It's very informative so, you don't really have a lot of questions after you're done.

When I looked up online, American Dream Auto was in the top 10 best aftermarket car warranties. I had called CarShield first. And then when I had called American Dream, they offered more at a lower price.

I've been with American Dream for a couple of months. I haven't made a claim yet, but the enrollment process was great. I would recommend family and friends to get them.

I have a Nissan Compass. I went through the contract and it really wasn't covering enough. I paid $4,000 in the contract with it. I canceled it and was only given $1,800 back. I got Endurance. I was looking at some kind of way ahead. American Dream started calling me. I googled them and they had 5 stars while Endurance had 4.5 stars. I'm hoping American Dream compares better than what Endurance offered. The rep I spoke with was great.

I’ve been with American Dream for a month. I found them by searching online for warranty companies, and chose them because their rates and fees sounded better than the others.

I was contacted by American Dream Auto Protect while looking into extended coverage for my 2019 Ford F-150 Lariat. I had already enrolled with Endurance, but after speaking with American Dream, I decided to give them a try. I'm still covered under both right now and haven’t filed any claims for either company.

I was really nervous about buying a used vehicle, but after speaking with American Dream, I felt a lot better. Knowing that I have some help if there are car issues, helped roll the stress off of my back. Dewayne was knowledgeable and professional. He helped ease my angst. Knowing that American Dream would cover things like seals and gaskets is vital.

I saw American Dream Auto online, so I figured I'd check them out and ended up picking them. I used to be with another company but it's not very good.

Amazing service. Courtney ** was amazing in prompt service and providing me the information that was needed. He was polite funny and straightforward. He made me feel comfortable in what I was purchasing.

Definitely don't work with them. A big job comes up and they put off scheduling the approval, as well as an inspector for weeks at a time. My car is on stilts waiting for an "inspector" that has been schedule for 1.5 weeks and the inspector keeps claiming something is coming up. Try to call a supervisor and it is "company policy" to not pass along to supervisors or to provide customer service agent names. Just gets terrible when you really need them. Customer service is clearly trained to handle angry customers, they just say "no" to your request for any escalation or additional info.

I called today to cancel my policy. I spoke to a very Kind and wonderful man named Sam **. Sam understood my reasons. He put me on hold for a few minutes. When he returned, he told me my policy was cancelled with no fees. Sam was concerned, helpful, courteous.

Jay was very informative and detailed the plan that was best for me. Was not pushy and let me take my time in deciding my plan. I am glad that I decided to choose American Dream Auto Protection and will refer others

I’ve had extended coverage on most of my vehicles for a long time, and it has treated me well. Most of the time it either pays for itself or comes close, so if I have a big breakdown, I feel covered and possibly ahead of the game.

I was with another extended warranty company, and I’d heard that when people filed claims, they wouldn’t pay. They would tell people, “Sorry, it’s not covered,” even though it was clearly in the contract. There’s a billion dollar lawsuit about it. When I found that out, I left them immediately.

Joe was great, made the process easy. Answered all my questions. Had great patience. Explained my police. Explained money saving policies. Did not rush me. He was nice and made me laugh. Sent my docs asap. He gave me several options. I would recommend this ins. And Rep Joe was great. He was really patient with me and if I did not understand he explained again. He told me my coverage

i purchased the platinum plan and made it through the 30 days and little over a 1000 miles when the left side cv axle started making a noise. My mechanic reached out to them and told them the cv axle and wheel bearing on the driver side of my ram is making a noise and both needed attention. The claim was denied as they tried to claim pre existing conditions due to a carfax report lol saying so. I had taken the truck in and had the passenger side replaced and because I did that they denied the claim stating the other side had went bad without even seeing my truck. The claims lady was nasty to the extent she told me I was no mechanic and I'm not but you don't have to be to tell when something is making a noise.. If you drive a car you already know parts fail at any given time. I will give it one more go. If it happens again I'll end the contract.

This was a total bait-and-switch scam. Do not trust the phone salesmen. They told me that I could pay month to month and cancel anytime. While this is true, they neglected to mention the $250 cancellation fee AND $75 processing fee to cancel. You can even see they try to hide the fee amount in the contract screenshot below by spelling out the amount.

Was a great experience. Jay helped me a lot secure my extended warranty plan, answer all my questions and take the time to explain how it works and what they were going to provide. Gave me a great price, etc… Highly recommend!

Rude, threatening! Never pays their claims. Tell you they will cover everything but refuse to cover anything! Try to cancel and they keep finding ways to charge any card they can find. Absolutely the worst warranty company ever!!!

Only been a member for 8 weeks but had an issue with the navigation in my GMC Denali. Dealership submitted the claim and it was approved quickly. I'm very happy with how the claim was paid and would recommend this warranty service to others.

Calvin, was extremely efficient, knowledgeable, and customer focused in addressing my options on existing policy change. I appreciate his experience and professionalism in helping me to select the option which best fit my immediate needs.

Great customer service. Excellent price for coverage. Have not had to use claims yet. Always working with me to get the right price. Will strongly recommend to others if they are looking for extended warranty.

They denied our claim based on the lies that the inspector told them. We had proof that the information he gave them was wrong and they did not care. I even offered to pay for a different inspector and they said no. They were rude to the service place also. It was so bad that the dealership we took it to will never accept them again. Long story short they did not back up what they said they would.

Thank you so much! Sonia's customer service was exceptional. She added a great sense of humor. I am happy with the great company representative. I received great service! I had some many questions that were answered promptly and knowledgeable and answered with care.

Ryan started me with a quote for mine and my wife’s car and set it up so I can pay the deposit when I get paid. But he screwed it up and put it in for last month and not the next month which screwed things up BUT a young lady bit the bullet and fixed it all and had to explain why she did what she did because of Ryan’s mistake. But now I have the best coverage for both of my cars at a reasonable price that I can afford. Thank you American Dream Auto Protect.

My car is a 2014 Malibu. Because this was my first claim, I was a bit nervous even though I felt for sure that my claim was valid. My claim was handled quickly and professionally. All is well. I'm happy and I'm now a walking/talking American Dream "advertisement."

I just applied for 5-year warranty to protect my car. Customer service over the phone was authentic, I was given an agent that I remain in contact with for any questions, and I simply don't answer any spam calls that come in afterwards. If I need something, I call them, they don't call me.... so far so good. Interested to see how a claims process might go on the future.

I called the claims department for some questions and got some answers on how to go about making a claim... I was assisted immediately by a very knowledgeable and quite pleasant agent who took the time to assist me. Thanks Sonia ;-D

I called in because my policy was about to be canceled. I spoke with the customer service manager Eddie who was super helpful. He was able to find my account very fast and help extend my date as I requested. He was very kind, respectful and helpful. Thank you Eddie.

I would NEVER purchase a policy with this company. Bought a new to me car, went to their website and requested a quote. That day alone I received no less than 6-8 calls from this company. I kept advising I was at work and not a good time to call. The next day, I spoke with someone and got a quote and advised I was not interested and was going w/another company. Rep starts slamming the other company. No biggie, not interested. Hung up and immediately got another call. Advised to stop calling. Received multiple calls.

Scammers!!!! I repeat. They will lie to get your money!!! Please don't do it, they don't fix axles, CVT transmission and other stuff!!! Then they put you on hold to talk about cancelling and this guy name COREY told me to cancel I must pay $250 and I can't get a refund! Nowhere does it say I have to pay to get cancel. They approved to fix my car then told dealership no because of the kind of transmission I have. They will not tell you this over the phone. Now I have to take further actions!

Purchased a platinum plan was pleased with service and price, but unfortunately I had to cancel plan, this is where nightmare comes in. I found if I was calling to purchase a plan I was quickly taken care of but soon as I said I was calling to cancel I was given the runaround, transferred several times, put on hold forever and disconnected when finally got through to retention where they say I could cancel, I wanted to be sure plan was cancelled within 30 days as I was promised a full refund and no problems if I chose to cancel. After the go around for two days of being transferred, put on hold and hung up on I chose to file a dispute with my credit card company.

Updated on 06/19/2025: A follow up on my correspondence with American Dream Warranty. The so-called Resolution Manager, Sam informed me that because I cancelled my warranty, they could not help me any further. That was after my air conditioner was in need for repairs. They say that this particular mechanical part is not covered. I ask them to show me in the contract where this part was exempt. Funny, they never could, nor I find this mechanical part in the warranty contract was not covered. More spin.

I have a 2022 Buick Envision and my warranty was getting ready to run out. American Dream’s pricing was doable and they really covered what I wanted covered.

I just joined American Dream Auto for my 2019 Tahoe. The representative that I talked to was so nice and impressed me a lot. I actually took out a policy with a different company, and with her help, I was able to cancel it. From there, I went ahead and did a six-year plan with bumper-to-bumper coverage with American Dream Auto.

The pricing with American Dream was a little less. The other one was Endurance and they were more expensive. The coverage is a bumper to bumper, so everything except what is normal wear and tear, which is what I expected. So that was fine as well. The car is paid off and I needed something for my peace of mind.

I spoke to several reps and they came across as pretty honest. The lady I spoke with told me about the package. She was very knowledgeable and nice. She was also willing at least to listen. I said, "No, I don't like that plan. Can you give me a few more miles?" She checked and she was willing to offer me more mileage. I have a leased car. I have insurance and I just add that car onto my policy. All in all, my experience was great. It was simple and was a breeze. American Dream was so easy to work with and they were very clear on everything. I would recommend them.

I bought the warranty 6 months ago, my water pump went out. (BMW 2018-430i) Mechanic filed a claim for me, he submitted with an estimate with description and picture. Mechanic indicated the water pump has failed and cooling system horses are worn out and not re-usable. The picture indicating blue and white stained on it. From the adjuster, they declined my claim, due to rust and corrosion. I call back and spoke to the customer service, who claim she has a mechanic experience. I explained to her that blue and white stained are coolant that dried up, that is not corrosion. She told me, "Based on the description, your mechanic said the leak is caused by hose, therefore your pump was damage and we don’t cover that." I tried to explain to her that pump failed not cause by hose which leaking coolant. I have asked her to get their adjuster online and have a three way calling, she refused. "It is final and your claim have been denied."

Only aspect of dealing with them is sloooow customer service. You can't speak with anyone when you call in except the receptionist. Other than being slow on approvals... happy with the service. Very happy they approved most of my last claim, not all but most.

David did an excellent job explaining the insurance and completely answering any questions that I had. I enjoyed working with him and signed up for the top program that day. I hope I never need to use it but rest much easier knowing that I that protection.

I would rate them a Zero if it was available. My car has been at Chevrolet dealership for nearly 3 weeks and they had to send out an inspector to see the vehicle. Inspector and dealership mechanic went through entire issues and showed them the shavings from gears and transmission was slipping and shuttering. Waited another week for report to make it back to them. Received email that they need it broken down and that it would be at my cost $1500 according to dealership. Always read the fine print. These guys are horrible. Would not recommend them to fix my worst enemies' car.

The representative from American Dream Auto Protect was very professional and informative, so I decided to go with them instead of other companies.

Signing up with American Dream Auto Protect was very easy. They have better rates and I’m pleased with the coverage.

I have American Dream for my Nissan. I looked them up online to get some information, and then I called and spoke to a representative. The sign-up was an easy process. They sent the contract, we reviewed it, and I thought it was good.

I bought a used Toyota truck. I've got the full CARFAX on it from day one, and I wanna keep everything up to date. I read a bunch of reviews on all the companies and chose American Dream. I got bumper-to-bumper coverage. Their sales rep knew what he was talking about and answered any questions I had.

I called a couple of different companies and American Dream had the most reasonable price for what we were getting. The representative I spoke with to sign up was knowledgeable.

I've never bought a warranty for a car that's older, and American Dream was worth it considering the cost of repairs. They were good at offering me what they could and even bumped up the mileage from 140,000 to 155,000 miles, so that was a huge plus. The sales rep was great. I was still on the fence about getting it, but he wasn’t pushy, went through it with me bit by bit. When I called back, one of the other managers helped me out, and he actually did more for me, so it was extremely positive. I haven't used it yet, and in a way, that's a great thing. I was satisfied with price 'cause it was a heck of a lot less than a new car warranty.

American Dream Auto Protect covered everything for the Ford Expedition. The price was a little bit too much compared to other warranties that I talked to, though. But besides that, everything else seems okay.

I had my 2020 Dodge 1500 covered with American Dream, and the signup process was good. I would recommend them.

So far, I've only been with American Dream for about two months. It sounds like a very good program from what they covered compared to other ones so, it's good. My ex-girlfriend is the one who referred me to them. And she just took her car to the shop this week. So, we're gonna see how that works. But I think it's going well.

I signed up with CarShield at first for my Chevy Equinox because it was recommended by a friend, but then I learned that they were being sued or something was going on with them. So, I went online and wanted to know which were the best ones, and then I contacted American Dream and got it started with them.

I have bought the Jeep used, and there was no warranty on it. So I know I needed a warranty sooner or later. I typed in top aftermarket insurance. The places that I called all quoted me the same price. And the other two places I called were, “If you don't purchase it now, the price is gonna go up.” But the guy I spoke with at American Dream just gave me the price and asked me to call back if I want it. He was nice and honest. I got a bumper-to-bumper coverage. It’s a five-year, 80,000-mile warranty.

I happened to be searching for extended warranty coverage because the one that I had was costing too much. It was for my Jeep Compass and I set it up over the phone. So far, according to the contract, American Dream covers a lot more things than mine did. And it's $200 cheaper. I would recommend it.

I just paid my car off. I still have a warranty on the powertrain for 100,000 miles, but I wanted a bumper-to-bumper coverage d as well. The American Dream agent was very patient and pleasant to talk to. He covered everything, and it was a good experience.

The rep is knowledgeable and he helped me out. But he was supposed to follow up with a phone call to let me know that he received my money. I also gave him the picture of my speedometer and I didn’t get a text if he got it. I thought he was gonna call back to let me know they got it but he didn’t. It made me wonder if I signed up for something bad. But that’s the only thing and overall, I’m happy.

This is by far the worst company I have ever dealt with. Their customer service is terrible—rude, unhelpful, and downright disrespectful. They will bombard you with calls to sign up, but once you’re in, they completely disappear when you need assistance. They claimed my plan was month-to-month but tied me into a contract without my knowledge and demanded a hefty cancellation fee. They also refused to cover repairs, claiming they were “pre-existing,” even though that was not the case. Their process makes it nearly impossible for service providers to help, and they ultimately deny legitimate claims without explanation.

The signup with American Dream Auto Protect was good. The guy was very helpful. The price is fair, but it all depends on the benefits. From what I've read, everything is good and promising.

I’ve got an Audi Q5 with American Dream, and my experience is okay. Signing up was nice and quick. I haven’t had to file a claim, but as long as they follow through with what they say they’ve covered, it’ll be good.

I was leasing a car, and now I’m buying it, so I looked into auto warranties. The representative was very nice. He gave me enough information and told me about American Dream Auto Protect. He convinced me. I’m satisfied because it covers a lot. The price is okay. It’s fair compared to my warranty with another company before, where all I used to pay was $100.

One huge scam hiding behind FAKE reviews to cover up the lies. American Dream is an American Nightmare. There is nothing American about this company from its owners to its ethics. Surprised anyone would sell there soul to Devil to even work here. They will happily take your money with a smile and empty promises and words keep your money without shame. My claim for an alternator was denied because they magically claim it failed due to the fuse box. How can that be proven and can’t they say something like that about everything? I bought repair insurance to cover me regardless of fault…duhh.