American Dream Auto Protect Reviews

The rep I worked with was very informational. He went over all the best options that I could possibly get into, because it was an issue with me doing the down payment. He came up with a payment plan that I was able to get into so that I could have my car covered.

Price was better than auto dealer. The salesman was very helpful and friendly and would recommend the company to friends and neighbors. I was more than pleased with the service and the prices I received today. Thanks.

The Sales Agent was very knowledgeable and made me feel comfortable choosing their product. I feel like my car will be covered worry-free with the Platinum Plan. I would recommend this company to all of my friends and family.

My experience with American Dream is good. The coverage is good. The cost is a little bit high, but I still got it because I needed it. I liked the sales guy. He sold me that stuff.

So far, I would recommend American Dream. I was trying to get my daughter to try to get a plan for us together so I wouldn't have to worry about her ever being stranded while she has my grandkids with her.

I was looking for the best coverage at the best price, and I also was careful about the reviews that I was looking at. It seemed like folks were happy with American Dream, so I talked to them, we negotiated, and they gave me a better deal than what they advertised, so I went for it. The payment was tricky because they wanted a credit card and I try not to use credit cards. I had to break it up between two debit cards. So, that was a bit of a pain, but it worked out.

When I signed up with them, it was quick. Emailed once and then cleared out. They were pleasant, quick and professional. They presented all the information that I asked for in terms of coverage.

A very polite gentleman in New York walked me through everything, and we agreed. I took the higher policy that was offered. American Dream Auto Protect wanted it in three installment payments initially for the three-year contract, but I couldn't do that. They were able to get me a monthly payment instead. They were easy to deal with. The process went very smoothly. I had my binder within two weeks. The gentleman provided me with his contact information in case I had any issues that arose.

They had different plans at different prices. They also made my experience easy.

The guy was nice and the conversation went very well when I signed up with American Dream. He explained everything in detail. I haven't had anything done yet, so I'm just rolling with them, making my payments. Hopefully, nothing happens. But in the event that it does, everything will be fine.

Filled out a survey via ConsumerAffairs and was connected with American Dream. Called and spoke with Sam ** and they were patient and thorough with their explanations. Was an easy experience and would recommend them. Had a much better deal than CarShield and were willing to negotiate.

I was talking with one of the representatives at American Dream and everything seemed to go smoothly. He offered me a great price because that supposedly covered 100% for everything. He split up my payments into three payments for the total of about almost three grand and we were scheduled every month that we would take out those three payments until I reach my full payment. But in between of those things, one of his colleagues ended up charging my account which ended up turning my checking account into zero.

Everything was great with American Dream Auto, which was why I signed up with them.

For a while, they already had my business. But they kept calling and trying to get me to get a contract that I already had one. So their CRM clearly wasn't working right. I had one claim where I had some electrical unit that had to be replaced, but they didn't cover that. Also, if something happens, you have to pay for the diagnostic testing. But they should be paying for the diagnostic testing to find out if something's wrong if you have to take the car in.

Signing up with American Dream was good. Give it a try.

After the rep and I discussed over the phone, I asked him if he could email me some information. He said, "Sure, after we set up the policy," which was weird, but I went with it. And then, he processed the first payment. After I hung up, he emailed the contract. The rep was upfront with everything but I like to see things before I sign it and proceed. People should make sure to ask a lot of questions and if you get a reminder if you're doing an installment payment, make sure you double-check that you already made the payment instead of making duplicate payments. I've received multiple emails stating that they didn't receive my payment, but when I checked my bank, it was already gone. It happened twice already. Still, American Dream Auto Protect has great customer service.

Great. I was in the market to look for extended warranty for my 2017 KIA Sorento. I found American Dream Auto Protect from Google and read some good reviews about your company. After I submitted the info on your website, John connected me in within an hour. John has been very helpful to help me out with this coverage plan. He took time to explained the coverages, and the process regarding to the plan. I would definitely recommend American Dream Auto Protect to my friends & family members.

John did a great job, took good care of me, gave me a military and senior discount. I would recommend this company if you looking for an extended plan. I recommend this company to all my friends and family.

They were able to assist with my refund very fast, they were very easy to deal with. Raymond who has been working there for quite a while was very easy to work with over the phone. Very sweet over the phone as well.

Jacob was polite, patient and explained the plan in great detail. I had Carshield and I recently retired so I needed to save some money. Jacob deserves a raise or a day off with pay! He had me laughing before our conversation ended.

The claim process was seamless and transparent. I made an appointment with the dealer and took the car in. They fixed it, and I got my car back. All in all, American Dream Auto works great.

I contacted the ConsumerAffairs because I wanted to get an extended warranty, and American Dream Auto Protect called me. The representative was awesome. He was really nice. I also got a second representative that had a different promotion, and they gave me the better promotion. They offered a three month plan where I can pay for the warranty over three months.

I called the company to handle a payment accidentally pushed the sales prompt. Anthony took the time to care for me with an awesome disposition. This level of customer service is a rare commodity. You could tell that his attitude was selfless!!! Thank you American Dream Auto Protect!!! Thank you Anthony.

Everything with American Dream Auto was fairly easy. Their representative was good and nice to talk to.

Their reps have been good.

EXPERIENCE WAS GOOD!!!! RECOMMEND TO FRIENDS. WILL CONTINUE USING IT! GOT MY AUDI COVERED. JOHN TOOK CARE OF IT. Can't wait to use the service. Thank you for the help. Definitely recommend anyone else.

The gentleman I spoke with was fine. He explained pretty much everything. I opted for the four-month payoff. The policy was similar to what I used to have. It was less miles offered for the price. It was close in the range of what I had then planned. I'm satisfied so far.

Worked with John, he was very knowledgeable of the products and vehicles. He was patient with me and questions and seemed flexible on start dates etc. Would use him as well as this product on other vehicles. Great start so far! Marc Z

Very pleasant to work with, will see if they follow through with the warranty if ever needed. But all in all a very easy company to work with when signing up for the warranty program. Haven't had to use it yet though.

There's a hard sales push at the end to try and get me to sign up now instead of later. And American Dream Auto Protect leverages their cancel at any time for a full refund, which hopefully I don't have to figure out if they would live up to that. But the guy was knowledgeable. I was happy with it.

They told me what they would do and what I would expect. There was a 30-day waiting, no mileage, and it was covered for three years. They also told me that I have the deductible and I can take it to the place if the car breaks down.

Signing up was quick and easy and the plans they offered were great.

I'm still waiting on my policy in the mail and it's been two months now. The last person I spoke with said sometime this week. He said that last week and still nothing yet. The salesman was good, but it'd be a lot better if I get my policy. I'd feel a lot more comfortable.

There are not a lot of companies that would insure an expensive car like a Bentley. I was running out of time. I put in Google, “Who would ensure an extended warranty on a Bentley," and American Dream Auto Protect came up first. They have nice presentations so I called and got the warranty. The bill comes a month later on my American Express card and it was the same date and the same amount of money, $3,600. I thought there must have been a mistake and they double charged by accident.

I gave all the requirements and the criteria I wanted to the salesman and we came up with something, and then I tried to negotiate that price and they were able to honor that. They were able to give you more miles on the extended warranty. The reps were pretty knowledgeable. They pretty much knew to give you an honest estimate probably 95% of the stuff.

American Dream Auto had the coverage I wanted for my 2014 Corvette Stingray. We inquired online and they called me directly then we talked. Their rep was a really nice guy. The plan was a little bit higher than what we wanted. But when push comes to shove, we had to take it. We just needed the car to be covered because it's expensive if it’s not. American Dream Auto was great and informative. They came down a little bit to help us out and even though it wasn't as far as what we wanted, they still did a good job and the rep was very knowledgeable.

Great service and Alex was very helpful. I definitely would recommend this to my family and friends. And has a great payments option for anyone needs. I will talk to my coworkers about this service because it's good.

John ** was knowledgeable and professional with a great attitude. I recommend him for any extended vehicle insurance. American Dream has a very good insurance offer for higher end vehicles that are expensive to repair. He even gives his direct number.

This was better than the other five companies that called me. Your salesperson, John, was very helpful. Won my attention and business. You have an asset in him, hope you use it well. I'd recommend him to anyone.

The rep was great and straightforward. He was able to get the price down on the contract for me, so that was helpful. The coverage seemed to have everything that I was looking for. I actually signed up for another one and it ended up costing me slightly or about the same for less coverage. So, American Dream Auto was able to get me almost the same price for more coverage.

I got my 2012 Nissan Quest covered under American Dream. Initially, I was skeptical, like "Are they gonna steal my money?" Because it was a lot of money that you have to pay at once. Once I said no, they offered more smaller payments. The rep also said, "I'll be with you the whole way through. If you have any questions, call me at this number." I haven't had to call him back on that number, but it was really sweet. I liked it. Also, the great thing about them was that as soon as I told them I would do one, they emailed me right away. So while I was on the phone with him, he was emailing me.

American Dream Auto Protect’s documentation wasn't up to par and it would have been nice to get a pamphlet or something with all your stuff on it. I had to go to their website to find stuff but the agent I spoke to was pleasant.

John explained everything in detail and worked with me on payment we can get this policy. John also was very kind and worked with us on payments. I definitely would recommend American Dream to family and friends.

John has been accommodating and professional and has been available on numerous calls. He has always responded quickly and more than once has gone over and above. I recommend American Dream because of John.

Updated on11/13/2023: Hi, I purchase extended warranty with American Dream Auto Protect on Jan 2 of 2023 for Tesla Model 3. I had to upgrade to new Model Y, So I requested for warranty cancellation and refund. It has been 45 days since I sent in the cancellation form and have not seen the refund. I have been calling every week at least once and I have been given various excuses like Accounting is looking into it, send a check out on 16th October, overnighted a check on 6th of Nov and most recently that they sent a refund check on 11/10 and that I should receive it today ie 11/13. So please don't fall for them. Not sure how the warranty service would be if you run into repairs. Since then I have told 3 of my friend not to buy from these guys and I would not anymore trust them paying thousands of dollars.

Signing up with American Dream was fine. It was an easy process. They have a fair price, and the person I worked with was competent, which is important.

American Dream tried to get some money out of my account after I paid them three payments. When they tried to get a full payment out of there, I called them on it. Some guy who picked up said that American Dream had their phone transferred over there and that he didn't know what was going on. I could never get in touch with them anymore after they got my money. So, I told Capital One that they were a scam. They sent American Dream letters but they never responded. So, the credit card company put my money back. I didn't have a good experience with new company from New York either. They were saying that they were American Dream but they just changed their name. So, I had to call my credit card again. They waited 30 days then they put my money back. Right now, I’m just waiting and I may have to go back with Nissan.

My 2015 Nissan Altima is covered by American Dream Auto. I'm very satisfied with the plans that they offered but for the yearly plans, I wish they broke it down into individual months, instead of having to pay the full three years or five years.

I had the privilege of working with Alex ** at American Dream Auto-Protect and I can confidently say that it has been an absolute pleasure. He was knowledgeable, helpful, and extremely patient while helping us choose the right warranty package for our car. Her friendly demeanor and willingness to go above and beyond to answer all of our questions made the whole process a breeze. The warranty coverage that we received was comprehensive and definitely worth the cost. We are now stress-free knowing that our car is covered in case of any mechanical breakdowns or other issues down the road. I highly recommend American Dream Auto-Protect for all your auto protection needs!!!

When I signed up with them, it was good. They went over everything and were detailed about everything.

I would like to thank John for signing me up on this policy and for being able to explain the plan details properly. Very respectful sales rep and I look forward to being with this company and signing up my other Vehicles as well. I would definitely recommend this company as they are more about educating the costumer on what they will be purchasing compared to carshield's pushy sales tactics. The process of my purchase was completely straightforward making the whole process easy and hassle free. The customer support was phenomenal.

American Dream Auto Protect is terrible. They made the policy sound really good and that they would give me a really good bargain. It was a pressure sale. It was like, "If you don't sign up now and you call us back later, we can't guarantee the same price." I found that Ford offered the same type of situation for my car at a much more reasonable rate, and it was interest-free, only 24 months. So I called the next morning to cancel. When I called, the rep who was very nice to me the day before was all upset with me. He said, “How can you cancel? That's not right.” It was a high pressure type thing.

The rep was knowledgeable and courteous. He did a great job.

A Range Rover is expensive as far as the services. I found American Dream Auto Protect and they covered Range Rovers and foreign cars so I started inquiring. It was sketchy in the beginning. I was in a position where I was desperate to get this coverage because nobody would cover a Land Rover and I was trying to have some security. I spoke to one guy the first time and he gave me a price. I made a call back a week later and another guy gave me another price. I was like, “Okay. Well, if you got on on this price, then I can go with it.” They were so eager to do it. But once I paid for it, they were hard to contact.

I haven't had to use the claim side. But I liked that American Dream had a preference for OEM shops and parts, as well as we got moderately aggressive on the pricing for it.

The guy worked with me a lot. I was in an accident recently. I haven't had a car in a long time. So, the guy was flexible in helping me get a down payment for the warranty. I'm just hoping that it will work for me.

Everybody was great and friendly at American Dream. But they are a company for people with money sitting around. They’re bumper-to-bumper. Everything was exactly what I wanted, but they just make no arrangements for payments. I purchased a vehicle that I paid cash for so didn't have much money. I was looking for a service plan that would allow me to make payments over time. American Dream wanted a grand upfront and a grand for four months straight. I told them I wouldn't have it and they said they would work with me. They took $100 and I said, “I'm not going to have $1,000 in a month but I will make a payment.”

Setting up my package was a really easy process to go through. The rep guided me through the different plans that they have. I was really impressed with the amount of coverage that we received. I had to use it one time and I was a little nervous because I had reached out to American Dream before I took the vehicle in. I drive a Mercedes and they pick it up for me so it saves the company money on that end. I wanted to make sure that we were going through the right process to get the vehicle evaluated. Once I got to the dealership, they told me what to do as far as having it diagnosed and Mercedes getting in contact with them. But we went several days where we weren't able to get in touch with American Dream either on my end or on Mercedes'.

The guy that I had gotten from American Dream was really nice. He was very adamant. He had called me multiple times, but if you're trying to be a good salesman, I would do the same thing. I was trying to find the cheapest deal that I could get because we’re on a fixed income and he was able to get it down pretty low. For the amount and coverage, we didn't wanna go anywhere else. I'm gonna be taking my car in next week. There’s a check in the engine. I did call American Dream, and I spoke to another guy. He was like, “Oh, yeah. You just take it in. You give them your claim policy and they can get ahold of us.”

I used American Dream Auto Protect but got a runaround. My air conditioner went out on my car. They told me to take it to a shop. I took it to a shop and they wanted to talk to American Dream because they had never heard of them before. They talked to them and explained that it was a $150 diagnostic fee. They agreed to fix my car for me. They put me back on the line and the guy told me I gotta pay $150. I told him my deductible is only $50. He said, "You gotta pay for the estimate. If we decide we're gonna pay for the repairs, then we'll pay that too." I said, "What do you mean you get to decide what to repair? I've got bumper to bumper warranty on my whole car. There's no you deciding. That's what I bought. That's what you told me I was getting, and now you're telling me that my $50 deductible is crap and I've gotta pay $150 off the bat. If you decide that you don't wanna pay for it, I lose that $150, and I don't get my car fixed."

I have my 2013 Subaru covered with American Dream. The cost is really high but the plan stuff they offer is pretty good. The only thing I have issues with is the first time I talked to them, they were very pushy. It ended up me and the first guy getting into it on the phone because he kept pushing and pushing, and I said, "Well, let me think about it because it is a lot of money just for an extended warranty." I also said, "I don't use a bank or anything, I'm all cash. I don't believe in banks." He said, "Well, then how about you go get a prepaid card and pay it?" I was like, "Well, let me have a couple of days to think about it." He said, "Well, if you don't do it today, then the price is gonna go up."

When I signed up with American Dream, the experience was nice. I got helped by two salesmen but Henry was the one that helped me the most. He tried to get a couple of sales off but he ended up convincing me with a good deal and he helped me understand my life situation. The customer service is definitely top-tier. Everything is going well and if I have to use American Dream’s service, hopefully, I get things covered.

The rep was attentive and persistent but not in a harassing way, which was nice. He was a good salesman. He was being aggressive in the sense of wanting me to buy yet not being pushy to the point of me getting frustrated. But since I got the subscription with American Dream, I've tried to contact them and I've only gotten voicemails, which is scary to me. I haven't been able to reach anybody except for somebody in the sales office, which is making me a little frustrated. I've spoken to the people in the sales team and I told them that was the number that I was given. I only tried it one day but I tried four times in that day and I was able to get through the sales department. I didn't have to file a claim. I just wanted to call and check in. I'm gonna make a stop payment because that concerns me now. They already took out $400 and then they're gonna take out another $400.

According to them, they cover everything and if ever there's anything wrong, I just take my vehicle to the dealership and they will make the repairs. Then, American Dream will send the check. A month ago, I had a puncture in my wall tire and the rep said, "Hey, we cover up to $60. Go ahead and we will reimburse you." But I wound up paying out of pocket. I'm in the process of canceling my policy with them but it's been a headache.

Setting up the program with American Dream was very easy. Their rep was very well educated, very clearly articulated the warranty and how the program would work. I have a pretty good warranty and I would recommend others reaching out.

They are very responsive to any issues brought up.

I liked American Dream Auto Protect's price. Also, their plans are good. I'm going to recommend them to my friends.

I was working with this guy from American Dream Auto Protect and we were going through the numbers. There was always that little bargaining like, “I can't do this.” “So what can you do?” I thought we had come to an equal knowing about how it would go. I gave him my information for the premium and the monthly. And I told him, when he called back, to double. He said he had to check with whoever was over him, to see if it was okay. He never got back to me on that. And next thing I knew, the amount had been debited from my account. So, I wasn't pleased about that. The product is good. I just didn't like the kind of salesmanship. It was shady. He went about his business. I don't like people going to my account taking stuff out without me knowing. And I'm sure anybody would feel the same way. But I needed the warranty for my car, and I let him know.

American Dream's representative was pretty good. He gave me their standard price and I was like, “Oh, let me think about it.” He said, “Well, what if I lowered it at this price?” He took some money off and then he gave me the option of making payments as well instead of paying all of them at once. That was nice because some of the other extended warranties don't give you that option.

American Dream had a pretty high rating, and they're reasonable on their prices. My rep was Henry, and he was very helpful. Setting the policy up was pretty smooth. I was able to go onto their website, look at it and then I talked to Henry on the phone. He walked me through the whole process, the coverage I needed and for a reasonable price. So, it was hassle-free. Henry is very professional, easygoing, and had a positive attitude.

The coverage that American Dream had was quite complete. I was satisfied with the coverage and with the price. But it took quite a while for me to get my ID and a copy of the policy itself. I got my paperwork about two weeks ago.

The price they quoted me was higher than all the other companies, so I went with another company, and the agent at this company was calling me an idiot. When I ended the call he called back yelling at me "do you know who you are speaking to." I said good day, and ended the call. In the last 3 days, I have received dozens of calls from this company from different agents trying to sell me a warranty. I ask each to take me off the list and they ** me, and the calls keep coming. I will report them to the FCC since they can't figure this out. After the way they have treated me I would not deal with this company if they were paying me. In my digging, I found out this company used to be called American First Auto Protect, and they changed the name to avoid the BBB complaints and other litigations.

American Dream is a very good deal. Mark is in charge of my coverage. He is a very good guy. While we were traveling, he pitched me at the airport and I had my phone on speaker. He was speaking very well. He actually gives me some advice for the lifelong of the car. I’m very satisfied.

I was impressed with the price. Also, the rep was positive and had a good attitude.

American Dream's price was significantly cheaper than the other people that I got quotes from. The proof will be in the pudding if I ever have to make a claim and see how that goes.

The sign-up process was straightforward. And for what I got, the package is not that bad of a deal.

Signing up was very easy. Everything went smooth. I'm happy with the package I have. I hope if ever I need the service, it will come through.

The deductible is the reason why I chose to go with American Dream. Purchasing was easy. But I expected a callback last week, and I haven't received one.

The purchase and sign-up with American Dream were okay. But I wouldn't recommend them because they're expensive. I also haven't even received the welcome package from them. I tried to do a claim last month but it didn't go as planned so I just did the fix myself.

I bought a car and it didn't have an extended warranty. It’s very expensive to go to a mechanic without coverage. I researched, found American Dream, and signed up. American Dream is good so try them. So far, no problems. I went to the dealership and they said that something needed to be replaced in my car. I gave them my extended warranty's name and the guy at the dealership was gonna call them. As of last Friday, he was waiting for authorization.

I signed up my 2013 BMW for a warranty with American Dream. The sign-up process was simple and really easy. Their rep went through the packages and I picked one that I thought was suitable for my car.

Signing up with them was easy. The rep was very kind.

I looked online for warranty companies and I called from the top to the bottom until I reached one that would sell directly to the consumer, and that was American Dream Auto Protect. Henry did a pretty good job. I always read the T's and C's. Typically, salespeople aren't really able to talk about the T's and C's or go through those at all. He was able to. That was probably the biggest objection that a salesperson would get caught on. So, he did a good job there. The price and terms were both good as well. The premium was a little bit higher than certain companies that provide financing that might include a warranty or have an additional adder for a warranty. So, American Dream was a little bit pricey, but their terms were better.

My 2005 Mercedes SL500 is covered by American Dream. I had looked into multiple companies. The company that the dealer was offering me was a much shorter limit. It was a three-year and it was almost $1,000 more. Then a couple of the other places that I had looked into wouldn’t cover a car that was that old. So, American Dream has the better product at a lower price, which seemed to be what I was looking for. Their salesperson was really great. He was able to explain and answer all of my questions. He was very pleasant over the phone. I was able to understand him, which made a big difference.

American Dream Auto Protect was like the best deal. They made the process of signing up easy. It's a good thing to have. Their rep was really helpful.