American Dream Auto Protect Reviews
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About American Dream Auto Protect
American Dream Auto Protect sells three levels of vehicle service contracts, also called extended auto warranties. These plans are available for both new and used vehicles. You can also customize your policy so you don’t pay for coverage you don’t need. American Dream Auto Protect’s service department is available 24/7 to answer questions and connect you with its network of ASE-certified mechanics.
- Covers new and preowned vehicles
- Three plan options
- Network of over 50,000 mechanics
- Transferable contracts
- 20-year age limit on vehicles
- No online pricing
- Not available in California or Washington
American Dream Auto Protect Reviews
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Reviewed Sept. 7, 2023
John ** is a wonder person in dealing with business. He knows his job. He is exceptionally skilled. He did every to make me happy as a customer but he did not give me any discount in price. I will recommend my friends and relative to American Dream for auto warranty. Any way I wish him success.
Reviewed Sept. 6, 2023
Everyone was extremely informative and worked with me on what might be the my best opinions for coverage. I Enjoyed their knowledge and being beyond patience with me as well we searched for the best coverage. It took a bit of back and forth but we found a plan that fit me well. Great customer service all around. Allen is awesome, thank you. Thank you. I would recommend.
Reviewed Sept. 6, 2023
Adam ** is a great representation of American Dream. He was knowledgeable, courteous and enjoyable to talk with. His description of your auto warranty product sold my husband and I. We decided to buy the auto warranty because of his great presentation! We will, in the future, use American Dream, for our car or truck warranty needs.
Reviewed Sept. 5, 2023
Anthony is an excellent sales representative. He listened to my needs and worked with me to find a product and price point that worked for me. He was patient and offered me different payment options until we found something I was comfortable with. I will definitely recommend Anthony to any friends and family and plan to use him again for my future auto warranty needs.
Reviewed Sept. 5, 2023
Alex ** is the representative who helped me make a decision on getting a good auto warranty policy through American Dream. I am happy I did looking back. He has great customer service and helped to answer all my questions and concerns. American dream has a very competitive rate between most auto warranty competitors. I was satisfied with small monthly amount, compared to all the coverage I they are giving, it is very value added. He offered a bulk payment upfront.
He helped to work out a payment plan to help make it possible to invest in the plan. Today I feel good about used truck purchase I made. This new plan will help me manage costs with repairs should they come up. Nothing is cheap nowadays so it pays to be protected and have a company like this on your side with a five year plan.
Reviewed Sept. 5, 2023
Brian was friendly, patient and informative. Was able to quickly answer any questions that were asked. Took time to patiently explain everything in complete detail. Explained the differences between American Dream and competitive companies. My only complaint would be the background noise when at tones made it difficult to comprehend what was being said. But Brian took time, to answer when I said I couldn’t understand what was being said.
Reviewed Sept. 4, 2023
This company offers more than any other of the warranty companies. The service was exceptional and they took care of cancelling my previous warranty Company. John thoroughly explained the contract and I will be waiting for the coverage to begin. I am happy that it covers the items that other warranty companies don’t include.
Reviewed Sept. 4, 2023
I was referred to Frank from my mother who recommended his great customer service! Spoke with Frank who was extremely helpful in explaining the policy and breakdown to me. Frank was able to answer all of my questions I had and was patient and kind in doing so. Would highly recommend Frank!
Reviewed Sept. 4, 2023
Mark ** was a great help getting the account back up for my ford fusion, would definitely recommend this to all my friends and family. American Dream Auto Protect is the best company in the industry. Top notch customer service. Mark ** is the BEST!!!! Look forward to continuing the relationship.
Reviewed Sept. 4, 2023
John ** Very knowledgeable. Able to work out different payment options to help with my limited income. Coverage bumper to bumper, all electrical gaskets, seals. I would recommend to family and friends in the future. For my 2014 Mercedes E class. I have peace of mind. I would buy American Dream Auto on my next purchase.
Reviewed Sept. 4, 2023
Anthony was awesome at explaining the benefits of the policy. Great benefits. I totally recommend this company for extended auto warranty. He got me a great price that I could afford and fit into my budget. I've talked to many other auto warranty companies and American Dream Auto Protect seams to have the best warranty for my vehicle.
Reviewed Sept. 1, 2023
Frank was extremely clear and concise explaining the coverage package for the car I am purchasing. 24/7 roadside assistance on top of a very reasonable deduction amount power claim made this easy. I felt American Dream's pricing far exceeded what the dealership offered and I'm very happy with my decision.
Reviewed Sept. 1, 2023
Great experience. John and Richard were very informative at American Dream Auto Protection. I enjoyed my experience. They helped with getting a better deal and awesome rates on both my Nissan Frontier and the Kia Cadenza. Thank you team. Excited to share my shopping experience from today. Great experience and believe it or not I actually enjoyed the encounter. Great day to all.
Reviewed Sept. 1, 2023
Good salesman. Explained the program in detail. Waiting to see it detailed in the contract. Hope it’s the same as explained to me over the phone. Henry did his best to get the deal closed. Hoping for the best service and hope never have to use it. Will refer friends and family members in the future.
Reviewed Sept. 1, 2023
Helpful with getting plan started. The customer service personnel were very helpful and able to answer all of our lengthy detailed questions we had. We were definitely felt more at ease and comfortable with our decision to get a warranty plan. We had a good experience with Alex and the manager who worked out a good deal for us.
Reviewed Aug. 31, 2023
Kyle was very attentive, explained well the ins and outs of the coverage. Showed patience and answered my questions well He was very focused on my needs on the policy. He was able to get me a good rate and was helpful with getting me to my email where he explained the process.
Reviewed Aug. 31, 2023
I received a call from American Dream Auto Protect. The man just started giving me the sales pitch, and I stopped him and said I was not interested. I thanked him for the call and hung up. He called me back immediately and demanded that I hear him out. I told him I was not interested in buying his product and didn't want to discuss it with him, and again hung up the phone. He called me 4 more times in a short period of time. Then I got angry with him and told him not to call me again, however he continued to call me. I then left the receiver off the hook and looked up the company number to report his actions toward me.
I talked with a wonderful manager who apologized for the behavior of this man and said he would take care of the issue. The manager was able to hear what he had said to me as the call was recorded. He said I would not get any more call from the man, and apologized for the man's behavior. While I did not buy their product, it was plain to see that the management level was top notch. And if I ever wanted such a product, I would consider them FIRST.
Reviewed Aug. 30, 2023
We were fortunate enough to speak with two very knowledgeable people, Anthony and John. They were very nice and made sure we understood everything. They explained the coverage in detail, making sure we got what we individually needed. We ended up purchasing policies for both of our cars. Will definitely recommend to friends and family members.
Reviewed Aug. 29, 2023
When I was called by Gena she explained everything very well. Then Anthony came in to finalize the agreement. Was with another company that didn’t take care of their agreement. Glad to be with this company. They fulfill everything I needed. Thank you. Hopefully other people will read this and not make the mistake I made.
Reviewed Aug. 28, 2023
Brian was very helpful explaining the plans that are available. He told me all the various options, a complete list of what is included and what is not included. I really appreciate that he gave me plenty of time to think about these choices. Evelyn **
Reviewed Aug. 26, 2023
The salesman was extremely enthusiastic and knowledgeable, and he worked with me to get the policy down to a price that I felt was comparable to what I was paying. He answered every question. Any time I had any kind of reservation, he would try to find out what it was and would walk me through why American Dream could satisfy my requirements.
Reviewed Aug. 25, 2023
Setting up my coverage was pleasant and easy. They were very professional and knowledgeable. Give them a try. They can answer all your questions.
Reviewed Aug. 25, 2023
American Dream was the cheapest for my needs. My car was getting old so I figured I'd get it just in case. Everything went well and the sign-up was great.
Reviewed Aug. 25, 2023
Everything has been good with American Dream Auto Protect. I was impressed by the coverage and the price point. I'm 100% satisfied.
Reviewed Aug. 25, 2023
The agent that I spoke to at American Dream was very helpful and was able to get me a good-faring discount being in the military and law enforcement. He was able to find additional coverage and give me additional years for the amount that he would quote me for. I wasn't expecting it to be as expensive as it was but understanding everything that's covered and the length of coverage, the price was pretty reasonable.
Reviewed Aug. 23, 2023
Kyle was very calm and patient with me during the entire process. He answered all the questions that I had while showing he did diligence in his profession. He wasn't pushy at all when trying to convince me to sign up. Which was a huge plus for me. Kyle went above and beyond to make me feel welcome to the company. Clearly explaining everything so that I can clearly understand my choices of coverage.
Reviewed Aug. 23, 2023
Anthony provided great service and explanation of the coverage offered. He went the extra mile to ensure that I would be confident that American Dream Auto Protection would be the best choice to cover my 2017 Porsche. I wouldn’t hesitate to recommend him to complete the coverage of your purchase.
Reviewed Aug. 23, 2023
I got this coverage last year and have used them a couple of times and they have come through for me every time! They are quick to turnaround in a claim and they even reimburse you for any rental vehicle that you might need during the claim process. I recommended them to a couple of friends and anyone that is looking for a good extended warranty coverage!
Reviewed Aug. 22, 2023
Excellent folks. Very customer oriented. Easy to get a hold of. Prices and coverage is good. They have a wide variety of plans. John ** is the Sales Rep servicing me. He is excellent. He is there for you if you have a claim also. Claims department no problems. They have been around for years. Great folks. Tony
Reviewed Aug. 22, 2023
John gave me the important information I needed to make my decision without being condescending or repeating himself. Was a joy speaking with him. After speaking with him I feel I have a good understanding of what will be covered on my cars. I now have comfort knowing I will not incur an unexpected large repair bill.
Reviewed Aug. 21, 2023
John ** of American Dream was very helpful in offering a comprehensive warranty to meet my car’s needs. The cost was comparable to other warranties I researched but included an additional year of coverage for a total of six years. He was friendly and professional but most importantly he straight to the point and had me signed up in a short amount of time.
Reviewed Aug. 21, 2023
Kyle ** was very pleasant. His tone was very professional and friendly. He answered all my questions without me asking them with ease. I felt very comfortable making the purchase. He wasn't the regular sales person that only wants you to buy something. Dealing with people from every walks of life like I do, I felt like he cared about you getting the best information possible for you to make the right decision. Kyle was able to provide further discounts than the website advertised. I would recommend American Dream Auto Protect/Kyle ** to anyone looking to buy extended warranty for their vehicle.
Reviewed Aug. 21, 2023
Excellent. Kyle and Brian were very helpful in helping me keep in my budget. They explained the coverage very thoroughly. They appreciated my situation and were very helpful. I recommend them to anyone who needs help. I switch from Endurance Insurance due to pricing. My husband worked for Nissan for 45 years and also talked with Kyle and Brian and realized she’s the need for this coverage.
Reviewed Aug. 21, 2023
John did a wonder job and explained in detail all the information. I would recommend this person to other people and friends. My car is in good shape and this will protect it from any negative possible defects. I am glad that this plan is available to me. I hope that this plan is available to other people.
Reviewed Aug. 21, 2023
Johnathan was very helpful in explaining the difference between all auto policies and guaranteed that I would do better with American Dream Auto Protect. He was very confident in letting me know how much better I could have from Endurance to American Dream services. I'm counting on seeing the difference for my 2013 Ford covered that fits my budget.
Reviewed Aug. 18, 2023
I think his description of the service was very understandable and concise. I was impressed and decided to accept his offer. I don’t think he was pushy in any way. He also displayed a very friendly attitude. His final offer was finally acceptable to me from for the final cost and the extension of an additional 6 months for coverage.
Reviewed Aug. 18, 2023
Very pleased with the package Frank gave me and such a pleasant person he is. He didn't try to make me take a policy I didn't want. He made my day. Thank you Frank. I will recommend to any and all for this company even his boss. Met my needs. Thank you so much!
Reviewed Aug. 18, 2023
I had an amazing experience with the customer sales rep John **! He was friendly, helpful, and went above and beyond to assist me. He was also able to help me get the best bang for my buck! Very down-to-earth guy. Awesome staff, great plans and services. Nice family friend company with amazing staff. Highly recommend!
Reviewed Aug. 18, 2023
Anthony was great. After going back and forth with me over the three vehicles we had covered, we ultimately came to an agreement that both parties were happy with. Anthony - Thanks for negotiating fairly, being patient, and getting me ultimately what I wanted. Thanks for doing business. Will work again soon.
Reviewed Aug. 17, 2023
Brian was very helpful and patient. He answered all my questions in detail and let me know all my options. He addressed the problem of no sales tax in Oregon. His tone was friendly at all times during the entire phone call. I am glad that I now have peace of mind.
Reviewed Aug. 17, 2023
Brian and John were very helpful in explaining what the coverage was for. They also were polite. They gave me a very good experience like never before. I would highly recommend this company to my friends and family. Looking forward to working with them in the future. Overall I had a great experience.
Reviewed Aug. 16, 2023
I am a decorated combat marine my representative was Kyle **. He was very personable and professional at the same time. He explained the entire program in a bumper to bumper coverage for my vehicle. He also explain the he explain in detail the way they pay for repairs compared to other companies in the industry. He also explain the deferent payment available in layman terms. In my opinion I wish everyone was this professional.
Reviewed Aug. 16, 2023
Brian was pleasant and answered all of my questions. He stated if I had any other questions I could just call. I asked him to send me a copy of the contract to my address and he agreed. You said it would come to me in at least 3 to 5 business days. He assured me that American Dream was a good choice.
Reviewed Aug. 16, 2023
Yes would highly recommend Brian with this company. The process was quick and offered a good value for the peace of mind we now have for our 2nd car. He was very helpful and knowledgeable about their products. He found exactly what worked for us on our 2014 Ford Explorer XLT. Call Brian at **.
Reviewed Aug. 15, 2023
Great customer service and very good car protection for my vehicle. Anthony provided clear explanation of policy coverages and cost arrangements as well as other options available. Anthony made sure I was given the benefits as a veteran and senior citizen. Thanks, you for doing a great job helping me and my family have the protection we needed for the vehicles.
Reviewed Aug. 15, 2023
Spoke with John ** who was an exceptional representative. I work myself in customer service and understand how customers need and want to be treated. John is a tremendous asset and should be commended for his professionalism and knowledge of the product. I was with Endurance and was more than happy to switch to American Dream Auto Protect.
Reviewed Aug. 15, 2023
John, I would recommend him to anyone. If you need a warranty go to him. He does the work saving you time and money. Don't worry about the stigma that these guys get, he is legit and willing to help you through the process to get you what you need.
Reviewed Aug. 14, 2023
Kyle did a great job taking the time to figure out what my needs and financial limitations were. He took into consideration my current situation coming on the heels of a big move. He was willing to work numbers to find the best possible plan that was within my budget constraints. Very patient with me as I am a talker. Mahalo Kyle.
Reviewed Aug. 14, 2023
Good information, good accurate information, very knowledge concerning automobile repair coverages, friendly, courteous, willing to get the best deal for my situation, would recommend to everyone I know, was the best deal I found from Adam and John to enroll in the program, looking forward to using American Dream in the future.
Reviewed Aug. 14, 2023
Mr. Jonathan was very professional dealings with me. He explain in detail what was covered in what I would have to do if I needed to have my vehicle repaired. Mr Jonathan sure to cover all areas of my coverage. I would recommend friends and family for coverage through this company.
Reviewed Aug. 11, 2023
Very fast, dependable. Insured my GT500 WHEN NO ONE ELSE WOULD. CAR COVERED FRONT TO BACK, TOP TO BOTTOM. Very fast and knowledgeable staff. One of the only companies to cover all electrical, engine, trans, rear, conv. Top. Supercharger, intercooler. Etc.
Reviewed Aug. 10, 2023
I liked American Dream's cost. I got a policy for a 2017 Jaguar. Their rep was helpful. The sign-up process was a little aggressive, but other than that, everything was good.
Reviewed Aug. 10, 2023
I had a really hard time getting anything from them after I gave them money. They took money out of my account but they didn't send me anything written to show I had American Dream. So I'm gonna cut off the second installment and I'm gonna turn them in to the attorney general for fraud. When I reached out to them, they just gave me a bunch of gobbledygook and nobody would answer any of my questions.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed Aug. 9, 2023
John gave me his direct line and it did go through directly to him. I have been waiting for my hard copy of my warranty for over a month while payment has been withdrawn from my account twice! A bit concerned at this point but, John ** assured me that he will send my hard copy of the warranty by Monday. We shall see?
thank you for your review. All feedback is important, and we’re sorry to hear you had a negative experience.
If you would like to discuss your experience further, please reach out to us at info@americandreamautoprotect.com
We would love the opportunity to resolve any issues
- The American Dream Team
Reviewed Aug. 8, 2023
Pleasant and quick responses. The salesman answered all my questions and agreed for a delayed payment. The salesman also agreed to add my husband to the policy. I honestly can’t believe how quick the entire call took. I don't know what else to say other than I am pleased and will definitely recommend to family and friends.
Reviewed July 31, 2023
Hello, I had a great experience today. I worked directly with Sam. He was able to provide me a great price on our two vehicles; #1 being a Range Rover and the other one a Suburban for extended service. This brought me peace of mind for the future as I continue to drive these cars.
Reviewed July 26, 2023
Awesome Claim Process. Clark and Mark helped me approving the claim at eye blink's time. Appreciate the team at American Dream Auto Protect!!! I thought extended warranty claim process will be of hassle until I work with American Dream Auto Protect!! Stupendous!! Thanks again so much Clark and Mark!!!
Reviewed July 21, 2023
Updated on 12/27/2023: I first called American Dream Auto Protect back in July of 2023 to get a quote for my son-in-law. Well, that was the mistake! I called 5 different auto extended warranty companies on the same day, 4 of them gave me quote I requested and then left me alone. But American Dream Auto Protect simply would not take no for an answer even after I told them that I was not the one buying the extended warranty and that it wasn't my decision to make. They used high pressure tactics, called, texted and emailed me several times a day even though I told them repeatedly not to do so. After I wrote a bad review for them, they called me and asked me to take it down. I told them I would take it down if they completely stopped contacting me and they said they would.
So, they didn't call me for a few days but they continued to text and email me several times a day so I decided not to remove the review because they were still contacting me. From July to October, they continued to call me consistently and harassed me about taking the down the review. Finally, I thought that they had stopped harassing me when I hadn't gotten a phone call since late October.... Well, I was wrong because, yesterday, on CHRISTMAS DAY in the middle of me spending time with my family, this company actually had the nerve to start calling me AGAIN and told me that if I didn't take down the review, then they wouldn't stop calling me! They called me 4 times on CHRISTMAS DAY! It was the same man that has been calling me since July.
I have never had a company be so unethical.... It makes me doubt if any of their reviews are real. They have tried to have my reviews removed by the review site. But trust me, this bad review is well deserved!!! American Dream Auto Protect is a very unprofessional company to still be harassing me five months later and especially on Christmas Day! Happy Holidays!
Original Review: This company has been harassing me. I was shopping around for an auto extended warranty so I called to get a quote.... They started calling me and trying to use high pressure tactics to get me to sign up with them. I told them multiple times that I'm not interested in their warranty anymore because they are too pushy but they continue to have different people call me. They don't take no for an answer. I have told them at least 4 times not to call me anymore and they have called me 3 more times just today! They can't be a good company if they are so desperate for business. They are more of a nightmare than a dream!
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed July 20, 2023
Mark from American Dream Auto Protect was the best person to deal with. He got my claim covered in minutes. The shop is working on my car and they make payment over the phone so the shop doesn't hold my car like other warranty companies do it. So excited for the next 4 years with this company. The full payment was a bit much but it really paid off for all these repairs. Thank you American Dream and thank you Mark ** for taking care of me the right way and fast and furious.
Reviewed July 19, 2023
The first rep that I talked to was doing a lot more of a hard sell than we would have appreciated and wasn't really listening to us. But the second person that got involved did a much better job. We got a better deal for what we needed.
Reviewed July 18, 2023
Initially, they were pushy and they couldn't give me direct answers. I wanted specifics on the coverage and I had to give a little push back to get them to send me the actual contract. I signed up for their gold package and it covers pretty much everything -- from electronics in the car, to key fobs, to motor engine transmission, except general maintenance. I would tell others to call them, but just don't sign right away. It took me 45 minutes or so to finally get to a reasonable price but it's absolutely worth it.
Reviewed July 18, 2023
It's a four-year plan that I have. American Dream Auto Protect bills every month on my credit card. And after two years, the next two years, they wouldn't charge me anything. It’s 200 something bucks a month. And what they did was where I paid for everything all upfront, they gave me an additional six or eight months. So, it's four years and eight months of coverage. It sounded like a good deal. My mechanic towed my 2013 Ford Edge to his place, and he diagnosed it. It was a fuel pump. He called American Dream and they set it up, and he repaired it. It took a little while but he got paid. They cut the price down a bit, but the car got fixed.
Reviewed July 18, 2023
American Dream Auto Protect is a great company. Mark ** was a great help. He help me get my claim covered and was very easy to deal with. This company is highly rated and one of the best in the game. The monthly program they have to offer is very cheap and has a lot of coverage. All the bells and whistle are covered. Also roadside assistance is very fast and courteous.
Reviewed July 17, 2023
My Salesman was very helpful in explaining the many questions I had and helped to resolve them. He explained how the warranty works and helped me to save by getting a longer term policy. He provided a great deal of worries that I had putting my mind at ease. He was very professional and kind. Thank you!
Reviewed July 16, 2023
Jacob ** got me a deal that I couldn’t refuse. He also gave me information about competitors that I was unaware of. He was patient with me and got a couple of extra perks for me. Hopefully I won’t have any issues when it comes time to use my policy.
Reviewed July 14, 2023
John went out of his way with offering assistance and was very pleasant and patient with his explanations. Highly recommend. I cannot come up with fifty more words. It worked for me John went out of his way to help me.. Very pleasant agents were available. I spoke with Frank, Richard and John and they all were veryhelpful and pleasant
Reviewed July 6, 2023
The person I spoke to was knowledgeable and there was no high pressure sales. He offered a reduced monthly price from what was initially discussed, and there were some additional months added to it. I thought that was acceptable and bought the extended warranty. It was a good experience. However, American Dream Auto doesn't offer additional incentives, like free oil changes, while some car protect companies do, and that might be something they wanna consider in the future.
Reviewed July 3, 2023
Johnathan. A was very helpful in providing me with all the necessary information and answered all my questions and concerns about protecting my 2013 Kia Soul. I had searched Consumer Affairs and discovered American Dream Auto Protect which I was unaware existed and was surprised about how easy to understand what was presented which made my decision concrete when I had been teetering over other companies and their offers. I am pleased with the customer service that I experienced from John and his company and would refer it to any friend. I’m looking forward to doing business with American Dream Protect as it pledges to provide excellent customer satisfaction.
Reviewed July 2, 2023
My truck started making engine noise and I took it in. It’s still in the shop since the 22nd. Nobody has called me or talked to the shop. So I'm without vehicle for eight days now. I call the 1-800 number and it's the same guy answering the phone in every line you call, and the other lines don't even work. The mechanic shop is going to start charging a storage fee for having my truck in there.
Reviewed June 29, 2023
It was a pleasure to work with a professional salesperson who is knowledgeable and can consult us with this purchase. Therefore we came back and purchase a second warranty to our new vehicle. We had sent the car for service at the local mechanic shop and the service and working between the dealer and American Dream was fantastic. We'll come back and recommend working with Sam and his company. Thanks again, Shai.
Reviewed June 25, 2023
I talked to them on the phone and I felt comfortable. I like the coverage and the cost. The first person I talked to quoted me a price. Then they said, “Oh, we can't do that.” The second person did. Then I got a third person. It was a bunch of garbage. From one person to the next, they gave me one price and then there was another price. So, what the hell? I wasn't overly impressed. The person that quotes the price should have the ability to bind the coverage.
thank you for your review. All feedback is important, and we’re sorry to hear you had a negative experience.
If you would like to discuss your experience further, please reach out to us at info@americandreamautoprotect.com
We would love the opportunity to resolve any issues
- The American Dream Team
Reviewed June 23, 2023
I did some research and price. American Dream sounded more legit than some of the other companies. American Dream won out. One of the other companies even called me and gave me their best shot. But they couldn't touch American Dream. The sign-up process was fine. It was pretty easy.
Reviewed June 22, 2023
Received a call back on my car warranty to reactivate it and he was very understanding and willing to help by. Anthony ** was the person who helped me. He was very courteous and helped by understanding circumstances. I’m very pleased to refer him to my family and friends to help them with any warranty needs for their cars.
Reviewed June 22, 2023
We have an AMG and nobody would cover the sport model of Mercedes Benz. But American Dream specializes in that. I talked to a representative when we did the coverage. He was very informative and helpful. My wife and I recently lost our garage to a fire, and both of our vehicles were inside of it. So our finances still are very tight. But American Dream was very understanding. The representative did what he could and helped us out. But the communication amongst their team would be better. I called to move a payment but they still keep trying to take the payment out when it was supposed to come out. I’ve talked to the representatives and the financial department in regard to that.
Reviewed June 21, 2023
I had the bumper-to-bumper coverage because I got a newer model car, the 2019. I wanted to make sure that if the transmission went out or if I had any problems with a lot of the electrical stuff or a motor it would be covered. I also got roadside assistance. If I ran out of gas, they would bring gas. It's a pretty good package. Getting started with the plan was easy. I was able to make short work of taking pictures of both the speedometers on my older model and my newer model cars and sending them in. The rep that I dealt with was really good. She ran me through what my coverages were. What caught me and got me where I signed up immediately was the fact that she told me that if I had problems with my engine, American Dream would replace my engine. It wasn't gonna be they're gonna pay a little bit of it or a portion part of it. If it broke down, I put it in the shop, and they will pay for it.
Reviewed June 20, 2023
I'm giving AD Auto Protect 4 1/2 stars only because I'm still waiting to be reimbursed for the rental I had to get. The auto shop unable to get the needed parts as hoped due to a long weekend. Everything else was great. The process between the repair shop and AD were so easy and thorough. AD and the repair both kept me informed of the status (via cell and email), and all my questions were answered. I was able to get a rental with no issues, and once the car was ready, AD wasted no time on paying the bill. Using AD saved me more than $1000 out-of-pocket expenses. I'm so glad I decided to buy this warranty, it was well worth it, and AD customer service did an exceptional job. I would recommend AD. They are quick, professional and very people person friendly.
Reviewed June 17, 2023
I called American Dream and a nice guy answered and his answer was reasonable. I got a plan that covers the driveline. In addition to the driveline, I got towing free and car rental, and mechanical parts on the driveline.
Reviewed June 17, 2023
The rep I spoke with was very pleasant. He compared different packages and I went with the best one that would not cost me a lot of money if the car broke down. Also, I got the roadside service.
Reviewed June 16, 2023
Absolutely outstanding customer service from Adam - he couldn't have been more helpful and knowledgeable. It was a total pleasure talking with him and we're greatly looking forward to working with him. It's great feeling knowing we have his support and assistance. Based on our experience with him we'll be highly recommending American Dream Auto Protect all our friends.
Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, American Dream Auto Protect
Reviewed June 16, 2023
He was awesome! Adam covered 2 of our vehicles today! I would recommend him to anyone. I feel much better having extended warranties on my vehicles. Adam was very understandable and answered all of my questions, even the dumb questions. Would definitely recommend to anyone who is looking for a extended warranty.
Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, American Dream Auto Protect
Reviewed June 15, 2023
The rep was good. He helped me through the sign-up process, and I got the one that covers everything on the car. If I run into trouble with my Honda Fit 2009, it's more beneficial to have it covered than pay out of pocket. I've had to pay out of pocket multiple times before.
Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, American Dream Auto Protect
Reviewed June 15, 2023
American Dream Auto has the best priced plan out there for me. I bought a 2011 Hyundai Azera for my daughter who will turn 16 in a while. It's got 68,000 miles, and I got the most protective plan I could get. There's a $100 deductible, and labor's covered, which some companies don't cover. It also seems like they have some flexibility in their advertised price. They'll make some deals. Shop around. Make sure you get four or five quotes.
Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, American Dream Auto Protect
Reviewed June 15, 2023
American Dream’s customer service was good. It went back and forth between them and CarShield. But I did YouTube videos and found out how much of a rip-off Car Shield was. So, I purchased American Dream. The cost is a little bit more than I wanted, but that's okay.
Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, American Dream Auto Protect
Reviewed June 15, 2023
The rep was very informative and patient. He answered all my questions. The cost is reasonable.
Thank you for leaving your review with us! We are happy to help & greatly do appreciate the continued business. Thank You, American Dream Auto Protect
Reviewed June 14, 2023
I’ve dealt with American Dream Auto Protect once, and it was not a good experience. I called in to get a quote on an extended warranty for my 2020 Audi S5, and right out of the gate, I said to the sales guy, “Listen. I've been shopping around. I know a lot about cars and just I'm trying to find a good quality extended warranty company. All I ask is just be upfront with me 100%. I don't like surprises. So just be straightforward.” In his first spiel, he was going on and he said to me, “We cover your braking system.” I stopped him and asked, “You cover the breaking system?” He said, “Yes.” That's rare. Because normally, it's considered a wearable item so they don't cover that.
He kept going a bit further into it. And he said, “So all the things that you'd be responsible for would be brake pads...” And I said, “Wait a second, I stopped you and told you 10 minutes ago in your spiel, and I asked you about the brakes. And you reassured me, ‘Yeah, they’re covered 100%.’ And now you're telling me that.” He said, “Brake pads aren't really part of the braking system.” He copped an attitude with me and I was confused. If someone said that the braking system was covered, wouldn't I assume that the whole braking system was covered? I did. And I wasn't trying to make a big deal out of it. I just asked him about it, and I asked, “Is there any other things that I should know about similar to this where you tell me, 'The engine's covered, but the powertrain isn’t?'” I didn't appreciate the way he talked to me, so I ended up just saying, “I appreciate your time,” but I ended the call.
American Dream should be upfront and don't just say all the things that people wanna hear and at the end and, pop in the, “By the way, even though I told you your braking system was covered, we actually don't cover brakes or rotors,” which in my opinion is a big part of the braking system. And when a customer asks them a question about that, not to get defensive about it. It’s a viable question to ask.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed June 14, 2023
Great job working with Adam and his jokes. Also, customer service. Thank you for everything. Great great great great great service and I will recommend to everyone I know. Customer service is great. Thank you again. Thank you Adam. Thank you thank you thank you.
Reviewed June 12, 2023
If you're considering this company, please look elsewhere. I paid about $3000 for extended warranty for my BMW x3 2019 to have coverage. They denied a claim and the person in charge of my claim was a complete jerk through the entire process. Unprofessional, sarcastic, and really obnoxious. He offered me $750 towards a $2600 repair that ended up paying out of pocket, which I declined. They have kept a portion of money from the policy when I cancelled. When I called back to ask for a breakdown, Raymond, told me that I would get that money back if I took down the review that I have written With the Better business bureau. I told him that I would not do that and that I am filing a claim in a court.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed June 11, 2023
The application process with American Dream Auto Protect was good. A financing thing that goes more than three months or something would have been nice. I wanted to make sure everything was covered till up to 100,000, but it doesn't cover oil changes.
Reviewed June 11, 2023
I gave American Dream a call and Adam, the one I talked, to helped me to realize that they had a better product than who I was currently going with. He told me the difference between their rate and CarShield's, and I ended up changing to American Dream. He did a great job. The experience has been good so far but we’ll see how well it goes if I have to make a claim.
Reviewed June 11, 2023
I was looking for a warranty for my mom's car. The guy from American Dream called me but I didn't answer. So he sent a text message and I asked if he could call me at a certain time. He did call at that time and when I talked to him, he seemed really knowledgeable. I didn't feel rushed on the phone and obligated to make a decision in the moment.
He gave me a couple of different quotes for the plan and a couple of different ways that I can make the payments and it seemed like it would be something that my mom could handle. She's retired and it was cost-effective for her and it wouldn't put any additional strain on what her monthly financials. I asked him if I could have a couple of days to make a decision and he said that I could have a couple of days. He asked what day and what time could he call me back. He called me back at that day and time and I told him, "All right, fine. I'll go ahead. I talked it over with my mom. We will go ahead and do it." He still had that same energy. I didn't feel rushed or obligated. He was extremely knowledgeable. I liked his energy.
Reviewed June 8, 2023
It was a pleasure dealing with Anthony. He was very knowledgeable and understanding. He made the process simple and was very helpful. He made sure that I received the right product. He went over all the plans so that I could understand which was best for me.
Reviewed June 6, 2023
Changed policy from another company. The salesperson Frank was very helpful in obtaining my new policy. The sales manager came on to increase in purpose and I was given a very good deal plus the thirty-day trial. I will definitely recommend the company American Dream Auto Protect to all friends and family members in the near future.
Reviewed June 6, 2023
I am always skeptical about car warranty companies, but this was an exceptional experience. Frank and Johnathan were very helpful and got us the options that best fit our family's situation. I would highly recommend American Dream Auto Protect to family and friends--something I take very seriously.
Reviewed June 5, 2023
I spoke with John A. He was very helpful and worked hard to get me the best rate with full bumper to bumper coverage, a low deductible and a price lock. It's nice to have the peace of mind of knowing my vehicle is taken care of now.
Reviewed June 3, 2023
American Dream Auto Protect is easy to get along with. They worked with me to see the maximum coverage that they can put on the vehicle for the least price. The rep was beating the other prices because we have to pinch our pennies pretty tight.
Reviewed June 2, 2023
I currently have Carshield and I was working with John ** with American Dream Auto Protect. He was very helpful in many ways in telling me the difference between American Dream and Carshield. It was a GREAT EXPERIENCE and I ended up switching to American Dream.
Updated review: Aug. 24, 2023
I wrote a review earlier that did not reflect the company true integrity. I was in a time of frustration after my husband passed. They were very helpful in resolving my issue and refunded me in full. I was already with a car warranty company but would recommend this one if you are looking.
Original Review: June 2, 2023
I just signed on with American Dream Auto Protect and I'm trying to quit them but the rep is not letting me. He was a very pushy salesman. He took money off of three of my credit cards to get enough money to even sign up. You sign up ahead of time and then you don't pay anything. But I really wanted to stay with Endurance, the company that I was with, because they have good reviews, and they're backed behind the Better Business Bureau. I don't know anything about this American Dream Auto Protect and I saw they didn't have very good reviews when I looked them up.
thank you for your review. All feedback is important, and we’re sorry to hear you had a negative experience.
If you would like to discuss your experience further, please reach out to us at info@americandreamautoprotect.com
We would love the opportunity to resolve any issues
- The American Dream Team
Reviewed June 1, 2023
The best customer service I’ve had in years. Thanks to Anthony ** for explaining and offering the best deals available. Great guy and great attitude. He was so patient and easy to talk to. When you are looking for top of the line deals call American Dream. I have a peace of mind now that I have a great extended coverage for an affordable rate. Thanks again for the help. And thanks for the wonderful customer service. You guys are awesome.
Reviewed June 1, 2023
The day we hired them, we canceled them. They sent the contract and they had all this small print. When my husband and I read it, it wasn't going to cover anything really. Also, they did not want to provide emission protection, which is necessary in the state of Pennsylvania, and they wanted to give us a hard time. They weren't going to refund our money. We ended up going back to my bank and they did a chargeback to them. But the rep we had was very nice. She tried to explain as much as she could, although she wouldn't go into detail about it. She said I had to wait to see the contract first.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed May 31, 2023
American Dream Auto Protect called me. Their rep was courteous but pushy. He wanted to get coverage on my wife's vehicle and I kept trying to explain she was going to be trading it in two months. He said, “We don't normally do two months coverage but we could for you.” The pushiness offended me, but other people probably wouldn't have minded it. I told him to just stick with my '21Ford-150 and be happy with that. The plans went from bare bones, transmission, clutch, up through nearly complete coverage. There are several different tiers. I opted for the most complete one.
American Dream Auto Protect said they would send me all the paperwork but I haven't received them yet. That would take several weeks. When purchasing a warranty, it's all a gamble as to whether your vehicle is going to hold up while you're owning it. Since I am planning to keep this vehicle for another four or five years, the warranty seems like a good option to me.
Reviewed May 29, 2023
Frank was very helpful on the information terms, price and etc. Answering all questions we could think of and then some.. Beating dealership quote for Nissan 2020 and adding Kia 2014. Will share w/friends. We have never had a extended warranty but w/ everything so costly thought it would be the best choice for us ages 70 and 75. Thanks for your help.
Reviewed May 28, 2023
The rep told me American Dream covers car rental but I read further and it does cover car rentals for certain things and it covers breakdowns. But it says it only covers one flat tire repair a year. That was not what I was told. The rep also told me that it covers towing no matter where I'm at. But the paperwork says $100 towing. So far, not all of the coverage is 100% accurate from what he told me.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed May 27, 2023
They were real clear explanation of the company and what they do. They did a detailed explanation of the process. The rep answered my question each time very efficiently.
Reviewed May 24, 2023
They got different plans. But the one I chose was bumper-to-bumper and because I'm an essential worker, they gave me additional mileage for my vehicle. It was really easy to sign up. I'm gonna have it paid off in four months.
Reviewed May 22, 2023
I contacted American Dream Auto Protect and spoke with salesman Anthony who was very knowledgeable and professional. He made a decent deal compared to the other few companies that I’ve gotten quotes from. I would highly recommend this company. The whole process took less than fifteen minutes and the price and service were exceptional.
Reviewed May 17, 2023
Anthony ** was very helpful and answered all my questions. Great customer service. I was very pleased with the whole experience. I would recommend anyone to call Anthony for a quote. Excellent salesperson. Refreshing to talk with someone who really takes time to help you.
Reviewed May 15, 2023
Adam was very helpful and able to get us a warranty for a price that felt fair. We were able to do a little bit of research and find that the company has good reviews and quality service. Can't wait to be fully covered.
Reviewed May 12, 2023
Adam is an excellent representative of your company--knowledgeable, friendly, and he was able to get me an affordable price. He is also quite charming. He is a stellar sales person, and he is very kind. Thank you very much for the great service. You did very good and should be proud of your excellent sales skills. Can't think of anything else to say. Thanks again. Thank you. Thank you. T
Reviewed May 12, 2023
American Dream's customer service wasn't bad. They weren't as pushy as some of the other ones, and they allowed me to think about it. The coverage and the cost seem to be good. I was looking for the most bumper-to-bumper coverage and the cost-effect on it. They kept giving me deals. They were really working with me to try to make it happen. The purchase process was good. I had a couple questions after I did that, and they got right back with me. Even one of the owners of the company called me and said, "Hey, what do I need to answer for you?"
Reviewed May 11, 2023
Service was good Adam responds promptly with questions and calls me back when I ask him to. I was skeptical about service but was guaranteed that warranty was what I was told it was. Adam did a good job selling the product and was very knowledgeable.
Reviewed May 11, 2023
Adam ** was very polite and respectful on the phone conversation. He was thorough in explaining details of my policy. He was not overly pushy and spent time explaining all details. He represents the company in a positive way. Thank you Adam, Mr. **.
Reviewed May 10, 2023
I was just looking for coverage and landed on. American Dream and Brittany the lady that explains the policy to me was very clear and makes sure that I understood everything down to coverage. I would tell my family and friends about American Dream.
Reviewed May 9, 2023
Anthony ** understood what I was looking for and gave me the best policy available. Very professional. He explained everything I would get with the policy. He let me know about waiting period. I would recommend him as a person to talk to. Made sure you understood everything. Was willing to answer any questions you have.
Reviewed May 8, 2023
Adam was personable efficient and knowledgeable. He was able to find us the payment plan and price for our budget. The 24/7 customer service and the promised access to his direct line made it easier to make a choice this afternoon.
Reviewed May 8, 2023
Phenomenal sales rep—knowledgeable and professional. Highly recommend his services. Went above and beyond to ensure my needs and concerns were met and exceeded! I researched and contacted 6 different companies, and this was undoubtedly the best one I dealt with.
Reviewed May 8, 2023
Adam ** was a true professional! He was knowledgeable, patience and even canceled my other contract with Car Shield. Thanks! For being a friend travel down the road and back again. Your heart is true, you're a pal and a confident. And if you threw a party, invited everyone you knew! You would see the biggest gift would be from me!
Reviewed May 8, 2023
I have been looking up Auto Service Plans since I bought my Ram 2500 a couple years ago. I never thought I could afford it but Anthony, first of all, was a very pleasant man to talk to. He had all the info right up front, I only needed ask a few questions. He gave me the ability to make monthly payments for 3 yrs and a great monthly amount I can afford. American Dream pays 100% of repairs w/ only $150 deductible and coverage for 5 yrs at a time. He made my day! Thanks So much, Anthony.
Reviewed May 5, 2023
JohnathanA was very helpful in getting me A great deal on auto protection plan. Very pleasant person to talk with and great customer service. Looking forward to working with company in near future. Will refer family and friends. Thank you for all your help.
Reviewed May 5, 2023
Mr. ** was quite knowledgeable about what was the information ℹ needed to know. He was polite to time to listen, ask questions and made sure I knew what I was going to get. I would definitely have other people this product to my friends.
Reviewed May 3, 2023
Everything has been good so far and the cost is affordable. Also, their rep was great with his customer service. I just hope that they honor everything that they told me they would if I were to run into any problems.
Reviewed May 2, 2023
I was appreciative of how I was spoken to by the seller. He took the time to explain the policy and what was being offered to me. Although he went straight for the higher package and did not tell me the difference between the two packages and the pricing. I gave him a pointer and he was very open and receptive to that, which I thought that was decent. He was business personable and that goes a long way in selling any kind of product. Overall, it was a good experience. I would recommend them to anyone else for the price and the coverage.
Reviewed May 2, 2023
I chose American Dream because of what they offered in terms of coverage for my vehicle along with the associated price. Also, they were well at explaining everything and answering my questions.
Reviewed May 2, 2023
I was impressed with American Dream Auto Protect's program and with the rep's knowledge. He answered all the questions I had. I'd recommend American Dream.
Reviewed May 2, 2023
They went over everything with me very expertly and they said that in case I need to stay overnight, they do motels, car rentals, and stuff like that. Also, their rep was very good at closing. The reps I talked to were both very professional.
Reviewed May 2, 2023
I have a 2015 Ford Escape which is out of warranty and I told the guy I talked to what was wrong with it. He said I have to pay for that first and then, it will be covered by American Dream. He was very nice and explained the coverage very well. I asked a lot of questions and he answered. I haven't received my package yet though. I sent him an email and he said he would make them send me one out quickly.
Reviewed April 28, 2023
My experience with them was fine. But if they take money out of my account, they better send me an email every month so I know what's going on. Also, it was odd that the sales rep was asking me to pay the whole amount so he'd get his commission. I said, "No. You're lucky I'm buying or I'm gonna hang up." But I like that it's a one-time payment and you're gonna get so many miles. It's a good program. It was 3,600 bucks and I got an extra 55,000 miles on top. I'm happy with it. It was worth it because it covers everything.
Reviewed April 26, 2023
Adam was a great help in my decision to purchase this product. I give him a 10 out of 10. I would recommend American Dream Auto Protect to all my friends and family. Service was great and the product seems to fit me.
Reviewed April 26, 2023
The experience I had with American Dream was very painless and professional. Adam worked with me to make sure I had all the information I needed. I would recommend American Dream to anyone looking for an extended Auto warranty. Thank you!

Reviewed April 26, 2023
My truck broke down, and under my policy my cooling system was covered, but they would not respond back to my mechanic, and they were rude, when I called! The man told me to cancel if I wanted to. Then proceeded to take another payment from my checking account, 5 days early, totaling over $900 from me so far. Now I have to pay the mechanic $600 additional money! They are frauds. Do not sign up with them or let them take any money from your account!!!!
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed April 25, 2023
Adam was great and had great social skills and was able to communicate exactly what I needed to know in order to be ensured that what I had purchased was right. Cannot wait to deal with Adam in the future if I have any needs! Number 1 Salesman! Justin
Reviewed April 25, 2023
John was so persuasive that he got me to change over to your company from another. If not for him I would stay with CarShield and hope that this will be a good switch for me. Looking forward to using their services if I ever need them.
Reviewed April 25, 2023
Adam was very good at what he does. He's an asset to your company and was extremely informative with his information. He was courteous and polite. 5 stars all the way. I look forward to working with Adam, he's top-notch.
Reviewed April 25, 2023
My agent was Very helpful and caring with my needs. He shared my options clearly with me. He was very informative. He allows me to ask questions without overpowering the conversation. I was very comfortable speaking with him. Thanks for your sincere help.
Reviewed April 24, 2023
Anthony was knowledgeable and asked all the right questions building the perfect policy for me about his product with American Dream and as a result I am canceling my car warranty with Endurance and moving to American dream auto, thank you, Anthony!
Reviewed April 20, 2023
I recently purchased a car warranty plan from American Dream. The agent I had was Keith Stone. He was excellent. He explained everything carefully and advised me @ other discounts I could use. I highly recommend Keith...
Reviewed April 19, 2023
Customer Rep. Anthony ** was very patient as he told me what my options were with his company. He worked efficiently, making sure my concerns were met. This was a very pleasant experience. I would recommend this service to anyone needing a extended warranty. They offer discount on multiple vehicles.
Reviewed April 19, 2023
Keith was very good in helping me with my coverage for my vehicle. He did work with me every plan so I can have the right deal for my car. I will refer my friend and family to Keith. My Mazda CX was cover and will overall look to using this service.
Reviewed April 19, 2023
I called and they were very polite and helpful. They explained everything. I got an American Dream card and I just give it to my mechanic and they handle everything. In case my car breaks down, I have a good coverage company.
Reviewed April 18, 2023
The rep from American Dream was good and he convinced me until I got another phone call with someone else that was cheaper. There was a $12 to $15 difference, then I get two extra years free and extra things like free oil changes with this other company. Also, I didn't have to pay anything if I busted a tire, while with American Dream, I would pay a certain amount if that happened.
Reviewed April 17, 2023
When I set up for inquiry, the guy that I worked with, Sam, was very accommodating and easy to reach. That was one reason that impacted my choice in going with American Dream Auto Protect. Another deciding factor why I went with them was being able to make four equal payments. Sam gave me the different coverage options that I was looking at, and the experience was very smooth sailing.
I used to work in a dealership, so I already knew what I was looking for in terms of coverage for my car. Sam was very instrumental in me taking the right coverage, and it was good. He made sure I fully understood what was included in the coverage. Apart from the powertrain and the average engine and transmission, there were lots of other things that were covered. The coverage that I got from Sam was comparable to what I was getting from the dealership.
Reviewed April 16, 2023
It was pretty easy to sign up with American Dream. I called them and then they gave me a quote. We negotiated and then I agreed on price and that was it. The coverage was satisfactory. You have to wait 30 days before it goes into effect.
Reviewed April 16, 2023
When I signed up, American Dream told me that they cover brake systems and things. When I went to have my brakes serviced, the attendant there put one of American Dream's reps on speakerphone and he said, "Well, your client, Milo **, is here and he wants to have his brakes looked at." He said immediately, " We don't cover brakes and rotors." All I needed were pads. So when I heard that, I said, "Okay, I'm done."
American Dream didn't really explain to me what was in my package. They just told me that everything was covered. I said, "I only take my car to be serviced at Nissan. I don't go to the Stanford and Son mechanics all over the place." He said, "Yeah, that's who we work with." Then, when he gave me the paperwork, I read it and it said that they cover brake systems. So, I figured that included brake pads. I didn't have a rotary problem. It was just the brake pads needed to be changed. Overall, I was satisfied, but they just didn't fit what I needed. It didn't work for me.
Reviewed April 13, 2023
The salesperson was not very helpful. From the start of our conversation he was making rude and snide comments. Not very professional. After I told him I was done and he had no product I was interested in, he called me back immediately twice. I had to block the guy's number to stop his harassment. Not happy with this company.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed April 5, 2023
Jacob answered all my questions as far as what American Dream Auto Protect covers, and where I could take it. And they have no limit on what they pay for hourly rates. A lot of them cut off at $75 or $85 an hour, but American Dream doesn't do that. Also, 100 bucks is a lot easier than 1,500.
Reviewed April 4, 2023
Bumper to bumper coverage!!! Only a 30 day waiting period!!!! Alex was so nice and easy to work with. My suggestion is to deal with him. He will help you in every way he can and is so polite and nice and pleasant. No high powered sales pitch from him. Alex just makes it easy to do business. This company has good rates too.
Reviewed April 1, 2023
Getting set up with American Dream was easy. People should give it a shot. I like that I have a contract in the mail that was emailed to me but I would also like a confirmation letter even if it’s just one page. At first, I was hoping this wasn’t a hoax so that probably would have satisfied me a little bit.
Reviewed March 24, 2023
Horrible. I'm not a customer. Was looking to buy. Salesman pushy, would not listen and told me I was a every Tuesday of the week claim. My husband is a ASE cert mechanic. I was looking for a policy that would cover ** that went wrong outside the box big money if it happened not every week stuff. I ended up telling him to shut the ** up and hanging up. I'm not some dumb woman. I wanted to replace the warrantee that is running out that was all.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed March 13, 2023
Called in to get recently purchased 2018 Subaru Impreza premium hatchback covered. Clear and easy to work with. Helped us find a good deal and find us peace of mind with the 30-day guarantee on the policy.
Reviewed March 9, 2023
American Dream would do the most and they were the most reasonable in price. The rep kept working back and forth and gave us a little longer extended coverage. I've taken the Range Rover for one repair and they tried not to pay. They said the issue was existing when it was something that had been fixed three months later. After I got it towed in, they did a diagnostic on it and then they said, "This is what was wrong with it." It was like 2,700 bucks, and they gave me $650 as a courtesy.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed March 6, 2023
American Dream Auto had a fair amount of options at a fair price. The price was in the same approximate area as what I had except it was better coverage. It was good enough for me to switch. The rep was very nice and the phone call that I had was good.
Reviewed March 4, 2023
The rep I worked with was very informational. He went over all the best options that I could possibly get into, because it was an issue with me doing the down payment. He came up with a payment plan that I was able to get into so that I could have my car covered.
Reviewed March 1, 2023
Price was better than auto dealer. The salesman was very helpful and friendly and would recommend the company to friends and neighbors. I was more than pleased with the service and the prices I received today. Thanks.
Reviewed Feb. 28, 2023
The Sales Agent was very knowledgeable and made me feel comfortable choosing their product. I feel like my car will be covered worry-free with the Platinum Plan. I would recommend this company to all of my friends and family.
Reviewed Feb. 24, 2023
My experience with American Dream is good. The coverage is good. The cost is a little bit high, but I still got it because I needed it. I liked the sales guy. He sold me that stuff.
Reviewed Feb. 23, 2023
So far, I would recommend American Dream. I was trying to get my daughter to try to get a plan for us together so I wouldn't have to worry about her ever being stranded while she has my grandkids with her.
Reviewed Feb. 23, 2023
I was looking for the best coverage at the best price, and I also was careful about the reviews that I was looking at. It seemed like folks were happy with American Dream, so I talked to them, we negotiated, and they gave me a better deal than what they advertised, so I went for it. The payment was tricky because they wanted a credit card and I try not to use credit cards. I had to break it up between two debit cards. So, that was a bit of a pain, but it worked out.
I did get something in the mail going over the coverage, and there are some things that aren't covered that I didn't realize weren't covered when I talked to them. Part of that is to be expected because it was several pages of information. So, the biggest frustration for me with them is it's gonna be difficult for me to remember all my information. There's no account to log into as far as I know. It's all paper. So if I lose those papers, I would have to try to find their phone number again. There's no log-in information and there's no website that you can log into as far as I know.
My other problem is that it's still unclear, if I end up needing maintenance, there are several mechanics in town who don't do warranty work at all. They said I could send it to any AMA-certified mechanic, but that's not quite true because some of them won't deal with insurance or warranty companies. So, that was a bit of a bummer.
Reviewed Feb. 23, 2023
When I signed up with them, it was quick. Emailed once and then cleared out. They were pleasant, quick and professional. They presented all the information that I asked for in terms of coverage.
Reviewed Feb. 23, 2023
A very polite gentleman in New York walked me through everything, and we agreed. I took the higher policy that was offered. American Dream Auto Protect wanted it in three installment payments initially for the three-year contract, but I couldn't do that. They were able to get me a monthly payment instead. They were easy to deal with. The process went very smoothly. I had my binder within two weeks. The gentleman provided me with his contact information in case I had any issues that arose.
Reviewed Feb. 22, 2023
They had different plans at different prices. They also made my experience easy.
Reviewed Feb. 22, 2023
The guy was nice and the conversation went very well when I signed up with American Dream. He explained everything in detail. I haven't had anything done yet, so I'm just rolling with them, making my payments. Hopefully, nothing happens. But in the event that it does, everything will be fine.
Reviewed Feb. 20, 2023
Filled out a survey via ConsumerAffairs and was connected with American Dream. Called and spoke with Sam ** and they were patient and thorough with their explanations. Was an easy experience and would recommend them. Had a much better deal than CarShield and were willing to negotiate.
Reviewed Feb. 19, 2023
I was talking with one of the representatives at American Dream and everything seemed to go smoothly. He offered me a great price because that supposedly covered 100% for everything. He split up my payments into three payments for the total of about almost three grand and we were scheduled every month that we would take out those three payments until I reach my full payment. But in between of those things, one of his colleagues ended up charging my account which ended up turning my checking account into zero.
First of all, they should never have taken it out that day and whoever he was working with went along and ran my payment. I immediately called him and I was very upset, because now I had to cancel my account. My bank called me and asked if it was fraud or if I approved of it. I said I was not going to approve of it, especially if I didn't have the funds there. So, if I was not going to approve it, they were going to freeze my account. Now everything that my account has been attached to is not going to get paid and that really ticked me off. The following month, again, another person went ahead and did the same thing. He charged my card not on the date that they're supposed to. So, I'm not happy with them right now. I contacted the person who was helping me out and left a message with him. He never even bothered to call me back to apologize or to explain to me what had happened.
Reviewed Feb. 18, 2023
Everything was great with American Dream Auto, which was why I signed up with them.
Reviewed Feb. 17, 2023
For a while, they already had my business. But they kept calling and trying to get me to get a contract that I already had one. So their CRM clearly wasn't working right. I had one claim where I had some electrical unit that had to be replaced, but they didn't cover that. Also, if something happens, you have to pay for the diagnostic testing. But they should be paying for the diagnostic testing to find out if something's wrong if you have to take the car in.
Reviewed Feb. 17, 2023
Signing up with American Dream was good. Give it a try.
Reviewed Feb. 17, 2023
After the rep and I discussed over the phone, I asked him if he could email me some information. He said, "Sure, after we set up the policy," which was weird, but I went with it. And then, he processed the first payment. After I hung up, he emailed the contract. The rep was upfront with everything but I like to see things before I sign it and proceed. People should make sure to ask a lot of questions and if you get a reminder if you're doing an installment payment, make sure you double-check that you already made the payment instead of making duplicate payments. I've received multiple emails stating that they didn't receive my payment, but when I checked my bank, it was already gone. It happened twice already. Still, American Dream Auto Protect has great customer service.
Reviewed Feb. 16, 2023
Great. I was in the market to look for extended warranty for my 2017 KIA Sorento. I found American Dream Auto Protect from Google and read some good reviews about your company. After I submitted the info on your website, John connected me in within an hour. John has been very helpful to help me out with this coverage plan. He took time to explained the coverages, and the process regarding to the plan. I would definitely recommend American Dream Auto Protect to my friends & family members.
Reviewed Feb. 15, 2023
John did a great job, took good care of me, gave me a military and senior discount. I would recommend this company if you looking for an extended plan. I recommend this company to all my friends and family.
Reviewed Feb. 14, 2023
They were able to assist with my refund very fast, they were very easy to deal with. Raymond who has been working there for quite a while was very easy to work with over the phone. Very sweet over the phone as well.
Reviewed Feb. 8, 2023
Jacob was polite, patient and explained the plan in great detail. I had Carshield and I recently retired so I needed to save some money. Jacob deserves a raise or a day off with pay! He had me laughing before our conversation ended.
Reviewed Feb. 8, 2023
The claim process was seamless and transparent. I made an appointment with the dealer and took the car in. They fixed it, and I got my car back. All in all, American Dream Auto works great.
Reviewed Feb. 8, 2023
I contacted the ConsumerAffairs because I wanted to get an extended warranty, and American Dream Auto Protect called me. The representative was awesome. He was really nice. I also got a second representative that had a different promotion, and they gave me the better promotion. They offered a three month plan where I can pay for the warranty over three months.
I signed up with them about a month ago, and the only thing I was concerned about is that the plan doesn't cover the battery. I have an electric vehicle and the plan is geared towards gas vehicles, but it covers the electrical components in the electric vehicle. Still, I would like to see them do more with the electric vehicles or have a plan that is specific to electric vehicles and not one that's modified.
Reviewed Feb. 7, 2023
I called the company to handle a payment accidentally pushed the sales prompt. Anthony took the time to care for me with an awesome disposition. This level of customer service is a rare commodity. You could tell that his attitude was selfless!!! Thank you American Dream Auto Protect!!! Thank you Anthony.
Reviewed Feb. 7, 2023
Everything with American Dream Auto was fairly easy. Their representative was good and nice to talk to.
Reviewed Feb. 4, 2023
Their reps have been good.
Reviewed Feb. 3, 2023
EXPERIENCE WAS GOOD!!!! RECOMMEND TO FRIENDS. WILL CONTINUE USING IT! GOT MY AUDI COVERED. JOHN TOOK CARE OF IT. Can't wait to use the service. Thank you for the help. Definitely recommend anyone else.
Reviewed Feb. 2, 2023
The gentleman I spoke with was fine. He explained pretty much everything. I opted for the four-month payoff. The policy was similar to what I used to have. It was less miles offered for the price. It was close in the range of what I had then planned. I'm satisfied so far.
Reviewed Feb. 1, 2023
Worked with John, he was very knowledgeable of the products and vehicles. He was patient with me and questions and seemed flexible on start dates etc. Would use him as well as this product on other vehicles. Great start so far! Marc Z
Reviewed Jan. 31, 2023
Very pleasant to work with, will see if they follow through with the warranty if ever needed. But all in all a very easy company to work with when signing up for the warranty program. Haven't had to use it yet though.
Reviewed Jan. 28, 2023
There's a hard sales push at the end to try and get me to sign up now instead of later. And American Dream Auto Protect leverages their cancel at any time for a full refund, which hopefully I don't have to figure out if they would live up to that. But the guy was knowledgeable. I was happy with it.
Reviewed Jan. 26, 2023
They told me what they would do and what I would expect. There was a 30-day waiting, no mileage, and it was covered for three years. They also told me that I have the deductible and I can take it to the place if the car breaks down.
Reviewed Jan. 26, 2023
Signing up was quick and easy and the plans they offered were great.
Reviewed Jan. 26, 2023
I'm still waiting on my policy in the mail and it's been two months now. The last person I spoke with said sometime this week. He said that last week and still nothing yet. The salesman was good, but it'd be a lot better if I get my policy. I'd feel a lot more comfortable.
Reviewed Jan. 25, 2023
There are not a lot of companies that would insure an expensive car like a Bentley. I was running out of time. I put in Google, “Who would ensure an extended warranty on a Bentley," and American Dream Auto Protect came up first. They have nice presentations so I called and got the warranty. The bill comes a month later on my American Express card and it was the same date and the same amount of money, $3,600. I thought there must have been a mistake and they double charged by accident.
I called American Dream Auto Protect because they had to process the payment as two charges. In the end, they didn't duplicate the charge. The only thing was, the guy I got wasn't very easy to talk to on the follow-up call. When he sold me the policy, he couldn't have been lovelier and more helpful. He was very thorough and he answered all the real pertinent questions without me even asking them. He really gave me the pros of going with that and it was covering everything you get concerned about, so the big ticket items. Also, it was nice that I had his direct line.
But when I called back, I couldn't get the guy to talk to me on the phone. It was like, “You got my money and now you're running.” I was a little put out. I made the mistake because they split the charge into two payments because they can't charge over $5,000. I was a little miffed that somebody would treat somebody like that after they just spent over $6,000 on an insurance policy on the car. I asked, “Is it five years or a 10-year policy?” It was like pulling teeth to find out anything. That guy needs to work on his follow-up.
Reviewed Jan. 25, 2023
I gave all the requirements and the criteria I wanted to the salesman and we came up with something, and then I tried to negotiate that price and they were able to honor that. They were able to give you more miles on the extended warranty. The reps were pretty knowledgeable. They pretty much knew to give you an honest estimate probably 95% of the stuff.
Reviewed Jan. 24, 2023
American Dream Auto had the coverage I wanted for my 2014 Corvette Stingray. We inquired online and they called me directly then we talked. Their rep was a really nice guy. The plan was a little bit higher than what we wanted. But when push comes to shove, we had to take it. We just needed the car to be covered because it's expensive if it’s not. American Dream Auto was great and informative. They came down a little bit to help us out and even though it wasn't as far as what we wanted, they still did a good job and the rep was very knowledgeable.
Reviewed Jan. 19, 2023
Great service and Alex was very helpful. I definitely would recommend this to my family and friends. And has a great payments option for anyone needs. I will talk to my coworkers about this service because it's good.
Reviewed Jan. 17, 2023
John ** was knowledgeable and professional with a great attitude. I recommend him for any extended vehicle insurance. American Dream has a very good insurance offer for higher end vehicles that are expensive to repair. He even gives his direct number.
Reviewed Jan. 12, 2023
This was better than the other five companies that called me. Your salesperson, John, was very helpful. Won my attention and business. You have an asset in him, hope you use it well. I'd recommend him to anyone.
Reviewed Jan. 12, 2023
The rep was great and straightforward. He was able to get the price down on the contract for me, so that was helpful. The coverage seemed to have everything that I was looking for. I actually signed up for another one and it ended up costing me slightly or about the same for less coverage. So, American Dream Auto was able to get me almost the same price for more coverage.
Reviewed Jan. 12, 2023
I got my 2012 Nissan Quest covered under American Dream. Initially, I was skeptical, like "Are they gonna steal my money?" Because it was a lot of money that you have to pay at once. Once I said no, they offered more smaller payments. The rep also said, "I'll be with you the whole way through. If you have any questions, call me at this number." I haven't had to call him back on that number, but it was really sweet. I liked it. Also, the great thing about them was that as soon as I told them I would do one, they emailed me right away. So while I was on the phone with him, he was emailing me.
Reviewed Jan. 12, 2023
American Dream Auto Protect’s documentation wasn't up to par and it would have been nice to get a pamphlet or something with all your stuff on it. I had to go to their website to find stuff but the agent I spoke to was pleasant.
Reviewed Jan. 5, 2023
John explained everything in detail and worked with me on payment we can get this policy. John also was very kind and worked with us on payments. I definitely would recommend American Dream to family and friends.
Reviewed Jan. 3, 2023
John has been accommodating and professional and has been available on numerous calls. He has always responded quickly and more than once has gone over and above. I recommend American Dream because of John.
Reviewed Jan. 2, 2023
Updated on11/13/2023: Hi, I purchase extended warranty with American Dream Auto Protect on Jan 2 of 2023 for Tesla Model 3. I had to upgrade to new Model Y, So I requested for warranty cancellation and refund. It has been 45 days since I sent in the cancellation form and have not seen the refund. I have been calling every week at least once and I have been given various excuses like Accounting is looking into it, send a check out on 16th October, overnighted a check on 6th of Nov and most recently that they sent a refund check on 11/10 and that I should receive it today ie 11/13. So please don't fall for them. Not sure how the warranty service would be if you run into repairs. Since then I have told 3 of my friend not to buy from these guys and I would not anymore trust them paying thousands of dollars.
Original Review: Great customer satisfaction: Never thought buying extended warranty on Auto policy is this easier. Alex is a great salesperson to work with. I would definitely refer him to my friends and family. The best buying experience ever.
Reviewed Dec. 28, 2022
Signing up with American Dream was fine. It was an easy process. They have a fair price, and the person I worked with was competent, which is important.
Reviewed Dec. 28, 2022
American Dream tried to get some money out of my account after I paid them three payments. When they tried to get a full payment out of there, I called them on it. Some guy who picked up said that American Dream had their phone transferred over there and that he didn't know what was going on. I could never get in touch with them anymore after they got my money. So, I told Capital One that they were a scam. They sent American Dream letters but they never responded. So, the credit card company put my money back. I didn't have a good experience with new company from New York either. They were saying that they were American Dream but they just changed their name. So, I had to call my credit card again. They waited 30 days then they put my money back. Right now, I’m just waiting and I may have to go back with Nissan.
Please reach out to our Resolution Manager directly at RM@AmericanDreamAutoProtect.com so we can look into your concerns and work toward a resolution. We are committed to providing quality service and would like the chance to improve your experience.
Thank you,
The American Dream Auto Protect Team
Reviewed Dec. 28, 2022
My 2015 Nissan Altima is covered by American Dream Auto. I'm very satisfied with the plans that they offered but for the yearly plans, I wish they broke it down into individual months, instead of having to pay the full three years or five years.
Reviewed Dec. 28, 2022
I had the privilege of working with Alex ** at American Dream Auto-Protect and I can confidently say that it has been an absolute pleasure. He was knowledgeable, helpful, and extremely patient while helping us choose the right warranty package for our car. Her friendly demeanor and willingness to go above and beyond to answer all of our questions made the whole process a breeze. The warranty coverage that we received was comprehensive and definitely worth the cost. We are now stress-free knowing that our car is covered in case of any mechanical breakdowns or other issues down the road. I highly recommend American Dream Auto-Protect for all your auto protection needs!!!
Reviewed Dec. 28, 2022
When I signed up with them, it was good. They went over everything and were detailed about everything.
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