American Dream Auto Protect Reviews

I was pleased with the information that Brock provided in letting me know what was covered and the total depth of the service policy. He was patient and understanding and very knowledgeable and was able to answer all of my questions.

Sales person was very easy to understand and pleasant. I was able to explain the situation that I wanted, and his answers were easy to follow. The price was very reasonable. I would recommend this company above all others and truly hope that others feel the same way. I truly will stay with this company.

Sonia the representative handled my billing issue so my warranty didn't lapse. She did everything she said she was going to and reached out first thing Monday morning as planned. Appreciate the excellent customer service. Really appreciate Sonia and ADAP for working through my payment arrangements over the weekend while I was out of country. My card was declined and Sonia at ADAP made arrangements for me to use my debit card once I got back to states on a secure connection.

Frank was amazing. He went through every detail to make sure I understood every aspect of my purchase. Frank is a very kind man. He is a company man who takes pride in his job. You feel like you're his only client. The warranty is fabulous. I don't have to put and additional 1000 miles on my car like other warranty companies. Highly recommend frank and this company.

MS ** was the representative I spoke with upon my contact with American Dream concerning the expiration date for my policy. MS ** was Courteous and Professional. MS ** made me feel VALUED. She reviewed my policy; Answered all questions. MS ** provided me with the Excellent Customer Service I EXPECT from ANY/ALL companies. Thanks

First experience with them. The enrollment was relatively easy and the coverage looks good. I can't give a full review until I experience them after the sale if there is a claim. Hopefully they will be better at communicating than the last company I tried. The last company I tried denied a claim then when they agreed it was OK, Payment has yet to be received so I canceled it.

My wife's car was covered by American Dreams. She filed 3 different claims in one year, and all were declined. There's always a reason why they will not pay for any repairs, even the small ones! They always find an I clause in the contract that eliminates their responsibility to pay. This was a great concept or Idea, but it's just a con Game! I would not recommend this car warranty for any reason, even if I were paid to recommend it!

I would like to say THANK YOU VERY MUCH for Sonia. She was very nice and helpful in help me to do my PayPal payment. Very nice and easy conversation and Information to where I can use to fix the car when it is needed. Sonia have a nice and blessed 🙌 day.

Sonya was very courteous and really showed concern about my car care needs. I would definitely recommend American Dream Auto to everyone. I already gave 5 people your info to get a policy with you. I hope they get your services as well. It's really comforting knowing that I don't have to worry about having large amounts of money for my vehicle. Thank you!🌟

Sonia is the only one that actually gotten where I needed to go. Pointed me in the right direction to speak to a representative that didn't answer nor hang up on me. While the gentleman I've spoken to did help me out in completion. If only this company's customer service were like these two (2) it would be more recommended in my book.

Calvin was very helpful & informative. He was professional during our conversation. He help me understand the contract a lot. He gave me a new start date for my contract. He totally understood my concerns for as warranty for my vehicle. He did mind being on the phone for a lengthy time. I appreciate his patience with me. That shows & tell a lot.

I went with American Dream Auto Protect when faced with the need to renew the auto warranty for my 2019 Santa Fe. Initially, our credit union offered a solid warranty when we purchased the vehicle a few years ago. It always served us well, covering up to 120,000 miles, but given our high mileage usage, renewal offered less coverage for a higher price.

Professional and very helpful. No mile requirement. Helpful and answered all of my questions. Cover almost all parts of the car and I can choose my mechanic. I can also take the car to the dealership. I had a great experience with my salesman. I would recommend them to anyone. Thank you very much.

I expressed my concerns with the reviews I was seeing. Associates Louis stated he would get a manager on the line to clear up any misunderstandings. I was in the process of signing up, credit card information already given and then the line hangs up. This only intensified my angst based on reviews stating you all were scams and mechanics did not like to deal with you. Please have a manager call me, I need reconciliation with what just happened or I need a full refund. Thank you for your quick attention to this issue.

I had problem with automatic transmission. Took it to Ford dealership and they found the problem to be a torque converter. American Dream wanted to go further and check the transmission as well. The problem is that they wanted (me) to pay for the tare down of the transmission. So I ask them, what am I paying you for? They tell me it's just the way it's done. So I go to cancel my service and they say I owe them $299 to cancel. These guys are total scammers. Don't use this company. You will regret it!

I had an issue and called. A very nice woman named Sonia answered my many questions and fixed the problem for me. Very professional and polite. Was an absolute pleasure to speak to even though I was a little agitated. I must tell you I’m impressed with the interaction with this company. Real people. Thank you.

I called, and someone told me to call back the following day and I did and was transferred to customer service, but no one answered my call for more than 45 minutes, which was a few minutes before they closed. I was queued at number 4, but at the end of 4 minutes of waiting, I was then bumped to number 5, that was when I knew what could happen and I was right.

I was helped by American Dream company and I support this company! I believe they are honest and fair and will be there for me whenever I am in need of their services. If you are looking for a competitive company that will tell you the truth and be consistent give them a call as soon as possible!

Great service, easy to file a claim. Would recommend to friends and family. I plan on adding my truck as well.

I went with American Dream Auto Protect based on my search for a warranty provider, as my Jaguar didn't come with one. After researching online and comparing other options, I found that American Dream covers a lot while costing me less out of pocket.

Thank you American Dream for reaching out and making my issues right.

I went with American Dream Auto Protect for its strong reputation and being ranked among the top three warranty programs. The sign-up process was quick and efficient, and I appreciated that. I opted for extended coverage to avoid potential mechanical issues for my wife's Land Rover.

American Dream Auto Protect seemed like the best option price-wise when I found them through Google. However, my experience hasn’t been the best so far. Recently, I had to make a claim due to an oil leak caused by a rock hitting the undercarriage of my vehicle. Unfortunately, they denied the claim, citing wear and tear, though I believe it was not the case. I've only been with American Dream for half a year, and while I hope that if I encounter another issue, they will provide the necessary coverage, this current experience leaves me uncertain about recommending them entirely. At this point, it's a middling experience for me, and I remain hopeful for better support in the future.

A gentleman called me about getting this service. I told him I wasn't sure I didn't give him. My debit told him he ran. It said that it wouldn't go through. He wanted me to call my bank. I did my bank said they didn't see it. I became suspicious and I decided to not do it. I told the person. And July you guys debit my account erroneously. I never gave You permission. You interfered with my mortgage payment, very frustrated and upset.

I had a wonderful experience with Sonia. She walked me through the whole process of getting my reimbursement and went the extra mile in her speedy correspondence. My repair was not covered but American Dream gave me a courtesy payment.

I like that American Dream Auto Protect's pricing was more affordable compared to other companies. The signup process was also straightforward and everything was managed online.

I was a novice regarding extended warranties. After talking to 3-4 different providers, I called American Dream and discussed all the various aspects of choosing an appropriate extended warranty policy with Sabrina **. She was terrific. Answered all my questions and pointed out several things I would not had even considered. Sabrina was great to work with. Although American Dream hasn’t been around as long and isn’t as well known as some of its competitors, it’s likely worth your time to give them a call.

The customer service representative, Sonia, was magnificent. She would courtesy, knowledgeable, and helpful. Sonia made the experience a flawless endeavor. She was able to respond to our issues quickly and efficiently. Sonia is a true professional and a worthwhile asset. We would jump at the opportunity to have such an enigmatic individual amongst our staff.

Never had a auto warranty before outside of a new truck. This company didn't beat around the bush. They just threw you in the middle. My experience was quick and to the point. I was very surprised about the affordable price. Hey it's a no brainer to go ahead and get a policy. Just for peace of mind.

Coverage for a platinum plan is minimal at best. And then, when I tried to cancel the plan after 6 months of having it and not receiving any approval for any repairs, they told me it was a $250 fee because I hadn't had it for a year!! SCAM artist.

I Was initially hesitant to purchase an extended warranty for my luxury vehicle, but after encouragement from the dealership and the mounting costs that I feared would be ahead of us I opted for American Dream. I am happy to say that all of my experiences with them have been excellent, friendly and professional.

I was very satisfied speaking to Sonia, she was very helpful of giving me information about my warranty. She also emailed me copy of my warranty and described certain things on my warranty that were in warranty and that were out warranty as far as suspension and shocks. She also took payment over the phone and was very kind and sincere.

I Received a text to update my payment credit card and I called the number and was helped with Sonia who was very friendly and helpful! The call was efficient and fast. I have had a very good experience with this company so far! Sonia is an asset for this company as their representative.

After. Calling the problem was on my side. Called the card and fixed the issue. All taken care of. Plus I was notified that it was my last payment. Which made me very happy. The associate found my account, resubmitted the bill and it was done. An email was sent to me to confirm.

Truly an awesome experience dealing with Michelle this morning. She was very professional and answered all my question and concerns. Would recommend her to any person looking for auto insurance. Curtis L. **.

I like this company because every time I call the agent that takes care of me knows his job and any question I have he can answer it freely. They happen to be one of the top rating and consumer report so that’s pretty interesting to me since they are my extended warranty and I can use them nationwide.

My son and I were searching for a warranty that offered comprehensive protection. We compared several companies and reached out to American Dream Auto Protect for more in-depth information. I appreciated their transparency in detailing what they provide beyond what was available online. Despite planning to delay getting their warranty due to a job change, I was quite impressed with the service they offered.

Very nice and explain everything to me. Great price for what you get. Everything seems to be good. I look around and I think this is the best price. I get more for the price. Gave them call. I talk to John. He was very good explain everything.

I spoke with Calvin **. He was very knowledgeable in providing information and answering my questions. He conducted himself in an extremely professional manner. He spoke slowly and clearly so that I was able to understand what he was saying without having to ask him to repeat himself. Our conversation left me with a positive customer experience. Thank you, Calvin!

I decided to protect my 2025 Honda Ridgeline with American Dream Auto Protect, due to their solid reputation from multiple online reviews. They consistently ranked among the top three in customer satisfaction. Unlike other companies that bombard potential customers with emails and letters, American Dream was refreshingly non-intrusive and professional, a factor that influenced my choice significantly.

I purchased American Dream Auto Protect for my Kia Soul, due to its age and the peace of mind an auto warranty brings.

Even though other companies, like Endurance, seem to have bigger advertising budgets, anecdotal satisfaction from a few people convinced me to give American Dream a try. The customer service, when setting up my service, was alright. However, there was a hiccup because when I signed up with American Dream, I already had a warranty through the dealership from whom I bought my car. The person I dealt with from American Dream assured me they could help retrieve the money from my old warranty, but that hasn't happened yet. This situation has been a bit disappointing.

I researched American Dream Auto Protect online and their ratings were good and with the Better Business Association. The process of working with them was notably efficient. One thing I truly appreciated was their approach; unlike other companies like Carshield, they weren't pushy at all. This respectful interaction was a refreshing change from my previous experiences. While there wasn't anything particular I felt needed improvement, I found their service pricing to be fair. I was initially concerned due to the limited feedback from others when I asked around. However, my overall satisfaction diminished these concerns, and I am genuinely pleased with their service. My experience was smooth, efficient, and instilled a sense of confidence.

My car, a Chevy, was getting old, and I wanted coverage in case anything went wrong. I landed on American Dream Auto Protect. Unfortunately, my experience wasn't ideal. When I tried to use the auto warranty, I found out they couldn't cover the cost of a new motor because the repair was worth more than the car itself. This left me quite disillusioned with their service. On top of that, when I decided to cancel the service because my car was inoperable and I couldn't use the car warranty, they wanted to charge me a $250 cancellation fee. They claimed it was part of the agreement we signed. I didn't feel this was fair. It seemed unreasonable to pay for a service I wasn’t using due to their inability to fix my car. In conclusion, American Dream Auto Protect did little for me. They didn't provide the support I expected and added the frustration of a cancellation fee.

I looked up vehicle warranty providers and signed up with American Dream Auto Protect. The process was smooth. I spoke with someone and found their customer service to be quite good, which was reassuring. I have a Nissan under this coverage plan and the cost and coverage seem fair so far, but since I haven't had to use it yet, I can't comment too deeply. I'd rate it a 3 out of 5.

I've had American Dream Auto Protect for about five months and my overall experience has been great. The customer service during the signup process was particularly impressive. One issue I've noticed, though, is related to billing; they won’t accept my debit card for payments, which means I have to call every month to handle the billing with their department. Despite this, I'm very satisfied with the company's overall service.

My experience with American Dream was far from satisfactory. I had an issue with the motor of my BMW M5 competition and needed to make a claim for a new motor. To my surprise, they declined my claim, citing some technical guidance from BMW that advised against starting the motor without oil, which I found quite perplexing.

Tim was very helpful in solving my issue! I would recommend working with him because of his great customer service! I was not aware of a fee associated with the request that I was asking and he went out of his way to explain and help solve the issue. Thank you!

On May 27, 2025 I authorized to purchase a plan, but speaking to my son and husband I was told we had coverage til 100,000 miles and did not need the plan. So, around 20 minutes later my husband and I called back and cancelled the plan and told them why we did not need it. They billed me anyway and did not tell me anything that I would be charged $75.00 for cancelling within 30 days. They requested my VIN # and mileage within 7 days and I did not complete the form and thought everything was OK. So, on June 27th I was billed $622.40 again, even after I cancelled on May 27th.

Sonia was so nice! She took her time to help me and made sure everything was updated. Great company to do business with. I have two cars covered with them. Didn’t have to wait long to speak with them. Love this company!

I have an American Dream Auto Protect plan that covers the sunroof, powertrain, the electrical system, and the brakes of my black 2012 Fiat 500. Setting up the claim with them was easy.

I found American Dream Auto when I did a search online, and their signup process and plan were good. The guy that I worked with was nice, too. For the amount of mileage that they covered, the price is reasonable.

I was very pleased with the young gentleman that got me on the phone and convinced me to get American Dream. I'm still under warranty with the one I got from the dealership for another 1,000 miles, but I'm very happy I’m replacing it with American Dream ‘cause it seems to be pretty good.

I worked with Calvin and Christina for my contract and I had many worries but Calvin came through for me and did a professional job with my concerns and my needs. I would recommend Calvin and Christina both to anyone that is looking for a warranty through this company. I hope that their warranty service is as good as their customer service and only time will tell.

Setting up my policy with American Dream wasn’t horrible. I’ve had them for about two months now. I wish they had given me a list of places that take their warranty, because some places I called never heard of American Dream.

The gentleman I talked to at American Dream was really friendly. But I could have had a little better answers on some of the questions I was asking. He didn't make it clear to me that I had to have 100% records from the day the truck was made, as far as maintenance and service, to be covered.

The signup process at American Dream Auto Protect was pretty good, but there was a lot of pressure on the payments. Although I asked the rep not to take it out, she did, but they eventually reversed it. I don't like that I had to pay all of that upfront in four months. They explained to me that if I put my car in the shop, they repair it, but will not cover for an oil change. If the car breaks down, I get a loaner, and I can take it to wherever I want to take it, but I need to take it back to the dealer. That is convenient for me. I already shared American Dream Protect to my brother and my nephew, because they have nice cars too. It's a little expensive, but it's a nice program.

I signed up for American Dream Auto Protect, but I was not able to use it on my newly-bought car, which apparently had issues that I didn’t know of. They didn't want to pay for what was supposed to be fixed, because the issue was preexisting, and it couldn't have happened in the short amount of time that we bought the car. But I bought the car as a used car, like I told them. Obviously, the warranty I had with them is not a freaking warranty for new cars, so that if in the case that there is something wrong, it would be covered.

The process of setting up the program with American Dream Auto Protect was straightforward. The program that I have started after 30 days.

I had researched different articles and websites about the American Dream which led me to choose them. Through the signup process, I don't feel like it's been very transparent in terms of everything that would be needed or required. I sent all the information requested, and had no confirmation received. There's no website portal to check information of coverage. I called up to see if they confirmed the information, and said no one had done anything with it. It hasn't been a great experience. I also had a claim and they denied it due to clerical issues.

I was searching for warranties because I have a 2006 Mini Cooper. That's a summer car. It's sort of fun for my summer. I was calling around and I spoke with Sam at American Dream. Sam was very nice and he offered a five-year deal that sounded good, so I decided to go with it.

I purchased a policy from American Dream. I've not had to use it, and so far, it's been good. I did a price comparison between companies, and it was American Dream that offered a better package for coverage at a good price and a longer extended warranty.

I purchased a policy for my 2020 Range Rover in September 2024. The price was competitive with the dealer price so I decided to purchase forum AD based on the policy coverages. Unfortunately, my vehicles was rear ended and after 2 months of diagnosing the damages, the insurance totaled the vehicle. So I lost 2 months of the policy value by the time I requested a reimbursement for AD. Based on my calculation, nine months of coverage cost me 30% of the purchase price including cancellation and processing fees. At least I get back 70% of the cost reimbursed. It seems Fair but I do not anything to compare it to.

I didn't have a good experience with American Dream Auto Protect. I tried to get ahold of them and got no response, and I thought it was a rip-off, so I cancelled it. I spent $112, got duped with that, and I wasn't gonna spend any more.

I was picking out companies that had good ratings. American Dream had a pretty good rating, and I was not happy with a couple other companies so I settled with them. Their customer service was good. The folks that I spoke with were very helpful.

I've been getting mail for the last two years, suggesting to get coverage for my car. And they also want me to take coverage for my home. It was my first time to go into this and American Dream was ok. I was a bit disappointed because I didn't know it would take so long to get an okay to do the service. I thought that when you get the coverage, that was a good thing, but I'm not real sure now.

*POSSIBLE VIOLATION OF MAGNUSON-MOSS WARRANTY ACT (15 U.S.C. §§ 2301 et seq.)* I have the platinum level extended warranty American Dream, which is their highest tier warranty and recently, the transmission in my 2020 Silverado started to slip so I took it into a GM service center and they confirmed that it was damaged and needed to be repaired or replaced. I thought I was covered, but American Dream is denying my claim because there is a Technical Service Bulletin (TSB) on the transmission from GM.

Isaiah was very knowledgeable and helpful. They seem to have a good product that is better than other extended warranties. The deductible was lower than most with better coverage for a comparable price. Hopefully if I need to use it, it will be worth the investment.

I discussed with the salesman from American Dream and they had a better offer. If I would able to pay in five payments versus monthly for the length of the term, they gave me more mileage. They gave me 90,000 miles on my warranty plus six years. Nobody else could touch that and the price was less. I was very impressed with the price.

They were completely forth coming with the process and what was covered. I felt totally comfortable dealing with them and signing up for their coverage. They helped me chose which plan was best for me at a price I could afford.

Signing up with American Dream Auto Protect was really quick. I have a 2022 Cadillac XT5 that I wanted covered. The cost was very reasonable for me. The guy I talked to gave me a very decent rate since I’m a senior veteran and 100% disabled.

My experience with American Dream was very pleasant either Dwain ** who was very direct and personal. He gave me a complete list of what the policy coverages and help with discounts and helped me with affordable pricing.

Sabrina was incredibly professional and trustworthy in my experience. Very knowledgeable and personable. Sabrina is top notch talent! Very good. Amazing. Great personality willing to help. Good person.

Great customer service. The Mr ** was informative and able to tackle my dilemma without issue. This is my second policy and I have had nothing but great experiences with them. Give them a try. You will love that you did giving you peace of mind if your car ever breaks down.

We purchased our daughter a used vehicle and I purchased the extended warranty. So far the customer service was excellent. Christina goes above and beyond even when my phone died in the middle of my conversation (because it needed to be charged). Before we purchased the policy she explained everything to my husband and I in detail, was very clear about the coverage answered questions we had without having to get back to us! One step further I called the dealership we would go to if we need service and they agreed that the service is great and they put my mind at ease. Christina advised she will be our account manager should we need help and having a dedicated person to help is also an A plus! As far as customer service you don’t get much better than her as I was a customer service rep for years and good customer service is hard to find these days.

I had enrolled in Endurance but switched to American Dream Auto Protect the next day after they contacted me and I learned that they had almost the same things plus a longer warranty. Coverage started a month after I signed up, which was easy to do. If you have a vehicle that's out of warranty, American Dream will be the place to go. To submit a claim, you can call the 1-800 number or you can go online.

The American Dream Auto Protect process is easy, as far as right now. Nothing's wrong with the car. Hopefully, nothing will. It's a 2021 Ford Escape SE. The Ford dealer told me it's cheaper but has good insurance for the warranty. It covers the majority part of the car -- the engine, motor, unexpected repairs, things like that.

I got the warranty for my X4 BMW about over 30 days ago. The young man said that after the warranty was activated, they would pick up any claim. It's supposed to be bumper-to-bumper coverage. They sent me the paperwork in the mail, they sent me a reference card with the policy number and everything on there. The policy was $3,300. It's supposed to give me 40 months of coverage bumper-to-bumper.

American Dream was very detailed of what is being covered and what I need to do to file a claim. The rep sent me an email and text during our conversation. It's very informative so, you don't really have a lot of questions after you're done.

When I looked up online, American Dream Auto was in the top 10 best aftermarket car warranties. I had called CarShield first. And then when I had called American Dream, they offered more at a lower price.

I've been with American Dream for a couple of months. I haven't made a claim yet, but the enrollment process was great. I would recommend family and friends to get them.

I have a Nissan Compass. I went through the contract and it really wasn't covering enough. I paid $4,000 in the contract with it. I canceled it and was only given $1,800 back. I got Endurance. I was looking at some kind of way ahead. American Dream started calling me. I googled them and they had 5 stars while Endurance had 4.5 stars. I'm hoping American Dream compares better than what Endurance offered. The rep I spoke with was great.

I’ve been with American Dream for a month. I found them by searching online for warranty companies, and chose them because their rates and fees sounded better than the others.

I was contacted by American Dream Auto Protect while looking into extended coverage for my 2019 Ford F-150 Lariat. I had already enrolled with Endurance, but after speaking with American Dream, I decided to give them a try. I'm still covered under both right now and haven’t filed any claims for either company.

I was really nervous about buying a used vehicle, but after speaking with American Dream, I felt a lot better. Knowing that I have some help if there are car issues, helped roll the stress off of my back. Dewayne was knowledgeable and professional. He helped ease my angst. Knowing that American Dream would cover things like seals and gaskets is vital.

I saw American Dream Auto online, so I figured I'd check them out and ended up picking them. I used to be with another company but it's not very good.

Amazing service. Courtney ** was amazing in prompt service and providing me the information that was needed. He was polite funny and straightforward. He made me feel comfortable in what I was purchasing.

Definitely don't work with them. A big job comes up and they put off scheduling the approval, as well as an inspector for weeks at a time. My car is on stilts waiting for an "inspector" that has been schedule for 1.5 weeks and the inspector keeps claiming something is coming up. Try to call a supervisor and it is "company policy" to not pass along to supervisors or to provide customer service agent names. Just gets terrible when you really need them. Customer service is clearly trained to handle angry customers, they just say "no" to your request for any escalation or additional info.

I called today to cancel my policy. I spoke to a very Kind and wonderful man named Sam **. Sam understood my reasons. He put me on hold for a few minutes. When he returned, he told me my policy was cancelled with no fees. Sam was concerned, helpful, courteous.

Jay was very informative and detailed the plan that was best for me. Was not pushy and let me take my time in deciding my plan. I am glad that I decided to choose American Dream Auto Protection and will refer others

I’ve had extended coverage on most of my vehicles for a long time, and it has treated me well. Most of the time it either pays for itself or comes close, so if I have a big breakdown, I feel covered and possibly ahead of the game.

I was with another extended warranty company, and I’d heard that when people filed claims, they wouldn’t pay. They would tell people, “Sorry, it’s not covered,” even though it was clearly in the contract. There’s a billion dollar lawsuit about it. When I found that out, I left them immediately.

Joe was great, made the process easy. Answered all my questions. Had great patience. Explained my police. Explained money saving policies. Did not rush me. He was nice and made me laugh. Sent my docs asap. He gave me several options. I would recommend this ins. And Rep Joe was great. He was really patient with me and if I did not understand he explained again. He told me my coverage

i purchased the platinum plan and made it through the 30 days and little over a 1000 miles when the left side cv axle started making a noise. My mechanic reached out to them and told them the cv axle and wheel bearing on the driver side of my ram is making a noise and both needed attention. The claim was denied as they tried to claim pre existing conditions due to a carfax report lol saying so. I had taken the truck in and had the passenger side replaced and because I did that they denied the claim stating the other side had went bad without even seeing my truck. The claims lady was nasty to the extent she told me I was no mechanic and I'm not but you don't have to be to tell when something is making a noise.. If you drive a car you already know parts fail at any given time. I will give it one more go. If it happens again I'll end the contract.

This was a total bait-and-switch scam. Do not trust the phone salesmen. They told me that I could pay month to month and cancel anytime. While this is true, they neglected to mention the $250 cancellation fee AND $75 processing fee to cancel. You can even see they try to hide the fee amount in the contract screenshot below by spelling out the amount.

Was a great experience. Jay helped me a lot secure my extended warranty plan, answer all my questions and take the time to explain how it works and what they were going to provide. Gave me a great price, etc… Highly recommend!

Rude, threatening! Never pays their claims. Tell you they will cover everything but refuse to cover anything! Try to cancel and they keep finding ways to charge any card they can find. Absolutely the worst warranty company ever!!!

Only been a member for 8 weeks but had an issue with the navigation in my GMC Denali. Dealership submitted the claim and it was approved quickly. I'm very happy with how the claim was paid and would recommend this warranty service to others.

Calvin, was extremely efficient, knowledgeable, and customer focused in addressing my options on existing policy change. I appreciate his experience and professionalism in helping me to select the option which best fit my immediate needs.

Great customer service. Excellent price for coverage. Have not had to use claims yet. Always working with me to get the right price. Will strongly recommend to others if they are looking for extended warranty.

They denied our claim based on the lies that the inspector told them. We had proof that the information he gave them was wrong and they did not care. I even offered to pay for a different inspector and they said no. They were rude to the service place also. It was so bad that the dealership we took it to will never accept them again. Long story short they did not back up what they said they would.

Thank you so much! Sonia's customer service was exceptional. She added a great sense of humor. I am happy with the great company representative. I received great service! I had some many questions that were answered promptly and knowledgeable and answered with care.

Ryan started me with a quote for mine and my wife’s car and set it up so I can pay the deposit when I get paid. But he screwed it up and put it in for last month and not the next month which screwed things up BUT a young lady bit the bullet and fixed it all and had to explain why she did what she did because of Ryan’s mistake. But now I have the best coverage for both of my cars at a reasonable price that I can afford. Thank you American Dream Auto Protect.

My car is a 2014 Malibu. Because this was my first claim, I was a bit nervous even though I felt for sure that my claim was valid. My claim was handled quickly and professionally. All is well. I'm happy and I'm now a walking/talking American Dream "advertisement."

I just applied for 5-year warranty to protect my car. Customer service over the phone was authentic, I was given an agent that I remain in contact with for any questions, and I simply don't answer any spam calls that come in afterwards. If I need something, I call them, they don't call me.... so far so good. Interested to see how a claims process might go on the future.

I called the claims department for some questions and got some answers on how to go about making a claim... I was assisted immediately by a very knowledgeable and quite pleasant agent who took the time to assist me. Thanks Sonia ;-D

I called in because my policy was about to be canceled. I spoke with the customer service manager Eddie who was super helpful. He was able to find my account very fast and help extend my date as I requested. He was very kind, respectful and helpful. Thank you Eddie.

I would NEVER purchase a policy with this company. Bought a new to me car, went to their website and requested a quote. That day alone I received no less than 6-8 calls from this company. I kept advising I was at work and not a good time to call. The next day, I spoke with someone and got a quote and advised I was not interested and was going w/another company. Rep starts slamming the other company. No biggie, not interested. Hung up and immediately got another call. Advised to stop calling. Received multiple calls.

Scammers!!!! I repeat. They will lie to get your money!!! Please don't do it, they don't fix axles, CVT transmission and other stuff!!! Then they put you on hold to talk about cancelling and this guy name COREY told me to cancel I must pay $250 and I can't get a refund! Nowhere does it say I have to pay to get cancel. They approved to fix my car then told dealership no because of the kind of transmission I have. They will not tell you this over the phone. Now I have to take further actions!

Purchased a platinum plan was pleased with service and price, but unfortunately I had to cancel plan, this is where nightmare comes in. I found if I was calling to purchase a plan I was quickly taken care of but soon as I said I was calling to cancel I was given the runaround, transferred several times, put on hold forever and disconnected when finally got through to retention where they say I could cancel, I wanted to be sure plan was cancelled within 30 days as I was promised a full refund and no problems if I chose to cancel. After the go around for two days of being transferred, put on hold and hung up on I chose to file a dispute with my credit card company.

Updated on 06/19/2025: A follow up on my correspondence with American Dream Warranty. The so-called Resolution Manager, Sam informed me that because I cancelled my warranty, they could not help me any further. That was after my air conditioner was in need for repairs. They say that this particular mechanical part is not covered. I ask them to show me in the contract where this part was exempt. Funny, they never could, nor I find this mechanical part in the warranty contract was not covered. More spin.

I have a 2022 Buick Envision and my warranty was getting ready to run out. American Dream’s pricing was doable and they really covered what I wanted covered.

I just joined American Dream Auto for my 2019 Tahoe. The representative that I talked to was so nice and impressed me a lot. I actually took out a policy with a different company, and with her help, I was able to cancel it. From there, I went ahead and did a six-year plan with bumper-to-bumper coverage with American Dream Auto.

The pricing with American Dream was a little less. The other one was Endurance and they were more expensive. The coverage is a bumper to bumper, so everything except what is normal wear and tear, which is what I expected. So that was fine as well. The car is paid off and I needed something for my peace of mind.

I spoke to several reps and they came across as pretty honest. The lady I spoke with told me about the package. She was very knowledgeable and nice. She was also willing at least to listen. I said, "No, I don't like that plan. Can you give me a few more miles?" She checked and she was willing to offer me more mileage. I have a leased car. I have insurance and I just add that car onto my policy. All in all, my experience was great. It was simple and was a breeze. American Dream was so easy to work with and they were very clear on everything. I would recommend them.

I bought the warranty 6 months ago, my water pump went out. (BMW 2018-430i) Mechanic filed a claim for me, he submitted with an estimate with description and picture. Mechanic indicated the water pump has failed and cooling system horses are worn out and not re-usable. The picture indicating blue and white stained on it. From the adjuster, they declined my claim, due to rust and corrosion. I call back and spoke to the customer service, who claim she has a mechanic experience. I explained to her that blue and white stained are coolant that dried up, that is not corrosion. She told me, "Based on the description, your mechanic said the leak is caused by hose, therefore your pump was damage and we don’t cover that." I tried to explain to her that pump failed not cause by hose which leaking coolant. I have asked her to get their adjuster online and have a three way calling, she refused. "It is final and your claim have been denied."

Only aspect of dealing with them is sloooow customer service. You can't speak with anyone when you call in except the receptionist. Other than being slow on approvals... happy with the service. Very happy they approved most of my last claim, not all but most.

David did an excellent job explaining the insurance and completely answering any questions that I had. I enjoyed working with him and signed up for the top program that day. I hope I never need to use it but rest much easier knowing that I that protection.

I would rate them a Zero if it was available. My car has been at Chevrolet dealership for nearly 3 weeks and they had to send out an inspector to see the vehicle. Inspector and dealership mechanic went through entire issues and showed them the shavings from gears and transmission was slipping and shuttering. Waited another week for report to make it back to them. Received email that they need it broken down and that it would be at my cost $1500 according to dealership. Always read the fine print. These guys are horrible. Would not recommend them to fix my worst enemies' car.

The representative from American Dream Auto Protect was very professional and informative, so I decided to go with them instead of other companies.

Signing up with American Dream Auto Protect was very easy. They have better rates and I’m pleased with the coverage.

I have American Dream for my Nissan. I looked them up online to get some information, and then I called and spoke to a representative. The sign-up was an easy process. They sent the contract, we reviewed it, and I thought it was good.

I bought a used Toyota truck. I've got the full CARFAX on it from day one, and I wanna keep everything up to date. I read a bunch of reviews on all the companies and chose American Dream. I got bumper-to-bumper coverage. Their sales rep knew what he was talking about and answered any questions I had.

I called a couple of different companies and American Dream had the most reasonable price for what we were getting. The representative I spoke with to sign up was knowledgeable.

I've never bought a warranty for a car that's older, and American Dream was worth it considering the cost of repairs. They were good at offering me what they could and even bumped up the mileage from 140,000 to 155,000 miles, so that was a huge plus. The sales rep was great. I was still on the fence about getting it, but he wasn’t pushy, went through it with me bit by bit. When I called back, one of the other managers helped me out, and he actually did more for me, so it was extremely positive. I haven't used it yet, and in a way, that's a great thing. I was satisfied with price 'cause it was a heck of a lot less than a new car warranty.

American Dream Auto Protect covered everything for the Ford Expedition. The price was a little bit too much compared to other warranties that I talked to, though. But besides that, everything else seems okay.

I had my 2020 Dodge 1500 covered with American Dream, and the signup process was good. I would recommend them.

So far, I've only been with American Dream for about two months. It sounds like a very good program from what they covered compared to other ones so, it's good. My ex-girlfriend is the one who referred me to them. And she just took her car to the shop this week. So, we're gonna see how that works. But I think it's going well.

I signed up with CarShield at first for my Chevy Equinox because it was recommended by a friend, but then I learned that they were being sued or something was going on with them. So, I went online and wanted to know which were the best ones, and then I contacted American Dream and got it started with them.

I have bought the Jeep used, and there was no warranty on it. So I know I needed a warranty sooner or later. I typed in top aftermarket insurance. The places that I called all quoted me the same price. And the other two places I called were, “If you don't purchase it now, the price is gonna go up.” But the guy I spoke with at American Dream just gave me the price and asked me to call back if I want it. He was nice and honest. I got a bumper-to-bumper coverage. It’s a five-year, 80,000-mile warranty.

I happened to be searching for extended warranty coverage because the one that I had was costing too much. It was for my Jeep Compass and I set it up over the phone. So far, according to the contract, American Dream covers a lot more things than mine did. And it's $200 cheaper. I would recommend it.

I just paid my car off. I still have a warranty on the powertrain for 100,000 miles, but I wanted a bumper-to-bumper coverage d as well. The American Dream agent was very patient and pleasant to talk to. He covered everything, and it was a good experience.

The rep is knowledgeable and he helped me out. But he was supposed to follow up with a phone call to let me know that he received my money. I also gave him the picture of my speedometer and I didn’t get a text if he got it. I thought he was gonna call back to let me know they got it but he didn’t. It made me wonder if I signed up for something bad. But that’s the only thing and overall, I’m happy.

This is by far the worst company I have ever dealt with. Their customer service is terrible—rude, unhelpful, and downright disrespectful. They will bombard you with calls to sign up, but once you’re in, they completely disappear when you need assistance. They claimed my plan was month-to-month but tied me into a contract without my knowledge and demanded a hefty cancellation fee. They also refused to cover repairs, claiming they were “pre-existing,” even though that was not the case. Their process makes it nearly impossible for service providers to help, and they ultimately deny legitimate claims without explanation.

The signup with American Dream Auto Protect was good. The guy was very helpful. The price is fair, but it all depends on the benefits. From what I've read, everything is good and promising.

I’ve got an Audi Q5 with American Dream, and my experience is okay. Signing up was nice and quick. I haven’t had to file a claim, but as long as they follow through with what they say they’ve covered, it’ll be good.

I was leasing a car, and now I’m buying it, so I looked into auto warranties. The representative was very nice. He gave me enough information and told me about American Dream Auto Protect. He convinced me. I’m satisfied because it covers a lot. The price is okay. It’s fair compared to my warranty with another company before, where all I used to pay was $100.

One huge scam hiding behind FAKE reviews to cover up the lies. American Dream is an American Nightmare. There is nothing American about this company from its owners to its ethics. Surprised anyone would sell there soul to Devil to even work here. They will happily take your money with a smile and empty promises and words keep your money without shame. My claim for an alternator was denied because they magically claim it failed due to the fuse box. How can that be proven and can’t they say something like that about everything? I bought repair insurance to cover me regardless of fault…duhh.

I researched three other companies, but American Dream was the first one I contacted. The process was very easy, and the company was well reviewed by independent sources, which made the decision easier. The representative was very clear and seemed trustworthy.

My experience with American Dream Auto Protect was not good. When I received the paperwork they sent, it didn't cover anything that I figured it would cover. I tried to cancel the policy, but they tried to charge me $250 to cancel it early even though the contract that I had said it was, at most, a $75 fee. I also told them to remove my debit card from the file, and they refused. So I had to go get a new debit card so they would stop charging my account since they wouldn't cancel my policy.

This company is a real fraud for US customers. They always find ways to get you NOT to pay with irrelevant and meaningless excuses. They don't pay, they don't answer emails, and they don't resolve any issues over the phone. DO NOT buy anything from this company.

This company DOES NOT respond to emails, and they also fail to respond when you call them. They denied a claim citing a reason NOT STATED IN THE SERVICE CONTRACT. They offer roadside towing services, but they DO NOT work.

American Dream Auto Protect is fraudulent. They got a good scam going. So, I got it for my 2017 Mercedes C43. And I submitted a claim three months after I purchased the policy, but they denied it.

I went with American Dream Auto Protect because I could do a month-to-month versus a flat, like paying for 3 years. I could cancel at any time if I’m not happy with it. It was more of a just-in-case type of thing. I’ve had other warranty companies that have done well, but I usually pay everything up-front or a monthly payment for a certain amount of time.

I have an auto warranty with American Dream Auto Protect now because it gives me a degree of peace of mind. I won't have to worry about getting slammed with a nearly impossible bill at any point, which is important because I just had a $4,000 bill on my other car. I actually had an extended warranty on both my vehicles when I bought them, but the one for the Nissan ran out on me. Then, all of a sudden, one day, bam, the transmission went.

My Mercedes Benz is covered with American Dream Auto Protect. They set it up the exact same day I made the purchase, and I did it on my own. The process was super easy. The guy was straightforward and he gave me the pros and cons between them and other competitors. He then gave me a good price, and we wrapped it up quickly in 10 minutes. My coverage with them is bumper-to-bumper, the price was fair, and the salesman definitely worked with me. Overall, signup with them was honest, easy, and fast work.

The person who signed us up with American Dream Auto Protect was very thorough in explaining their company. We have a secondhand 2010 Lexus RX 350, and because of its age, we wanted to get extended coverage. After everything was explained, my husband just felt like it was a really good company, and he seems very satisfied.

I bought my car in November 2022 and it’s almost 2.5 years old so I got extra protection. I signed up with American Dream and they split out the $3,000 some hundred dollars to get another 140,000 miles protection. Their customer is really good. I like that they use nothing but Honda parts and not knockoffs. And whenever you take the car to the dealership, it gets logged in, so you have a great history on your car. If the transmission gives out, you can go and get that replaced. There's a $100 deductible, and it covers everything else.

I did a lot of research, and it came down to Endurance and American Dream. The person from Endurance who helped me was excellent. He asked if I was a senior and if anyone in my household was a first responder. My wife is a nurse. No one else had asked those questions. It felt like they wanted our business more than anyone else. The coverage was excellent, and that’s basically why I chose them.

I found American Dream while I was doing a search, and they had 5 stars. I was a little worried at first because I don't see a lot of advertising for them, but after I talked to everybody, it sounded good. The guy I spoke with was really good. I feel like we got a good deal.

The customer service representative was nice and really informative in everything. He helped me out, and got me an extra three months to pay it off. I had no complaints.

I bought a used Range Rover, and luxury cars can be expensive to repair, so I was looking for an extended warranty, and I found American Dream Auto Protect on Google.

I had a good experience with American Dream. They're cheaper and offer more coverage than another company. I signed up with them with the help of my fiancé, and he explained to me my coverage. I got a good coverage for a good price.

I was with this company called Protect My Car, and they paid for everything. I didn’t have to do anything at all, other than a deductible. They also covered the rent-a-car. When I talked to the guy about the American Dream, he said that they cover most everything but they don’t pay for your oil changes. I have a 2014 Nissan Murano CrossCabriolet covered by then. He wanted to insure my other car, of which I had bad experience with another company as well. So, he was going to try to get me a discount for two vehicles.

Signing up for American Dream was good. The representatives were awesome. And the young lady I just talked to was helpful and pleasant. I had a credit card that somebody got ahold of, so I had to get a new credit card. And so, I had to change it on the system so they could get paid. And that lady was just extremely nice. But I just signed up. I have't made a claim yet.

American Dream offered the same contract, same service as others, and their price was reasonable. I got the coverage for a good price. There were others that were cheaper, but the service they offered was complete from front to back, except for the regular oil and tire changes which I understand is my responsibility. The customer service was good. I had to change a few things that I didn’t understand, got that straightened out and it turned out great. Just not getting my ID card bothers me ‘cause it’s been almost two months and I’m disappointed that I don’t have it yet.

I got a bumper-to-bumper warranty with American Dream Auto Protect for our Mercedes Benz that my wife and her son use. That seems pretty good. The rep that signed me up was okay. I received the welcome email and the contract that shows what is covered. But there’s a lot of things that I wanted to look over in my policy. I haven’t received my membership cards yet, and it’s been two months.

I like to have a peace of mind, so I searched online for extended warranties. I saw that American Dream had great ratings, that they had the coverage I was looking for, and their price was great. I talked to the rep, and he explained to me how it works, what was covered, and when it was effective. He also gave me his direct number and told me I can always call back. He was great.

I got American Dream to cover my 2018 Chevy Silverado and the sign up process was easy. I’m satisfied with the process of getting it and what the reps told me.

It was a great experience in purchasing from your company. I had a policy purchased in no time and at a great price and knew what I was buying. I am going to recommend your company to everyone I know that is looking for a policy. They gave me a veteran's discount and not all companies do that. I really appreciate ones that do. I like doing business with them not only because of the discount, but because it shows appreciation for our veterans. That means a lot to me.

I had two reasons for wanting to cancel my American Dream policy. First, I was facing some financial hardship and was thinking about canceling until I could get back on my feet. It’s a big chunk of change, and I’m on disability, even though I do need the coverage.

I do a lot of driving for my personal business, and I have higher mileage on my vehicle, so I just felt it was important to keep my vehicle covered with an extended warranty. I just searched for the top-rated ones and American Dream popped up. That's how I decided to go with them.

Just got the warranty so don’t really know how good they are until I use them. Will provide an update when I do. The agent I talked to was way better than the agent from the other warranty company I called. I googled best car warranty companies and AD was number 2 on the list.

I haven’t had any experience yet since I’ve only been with American Dream for a couple of months. I did some research, selected them, and signed up. The customer service has been fine, and based on my research, it looked like the best value.

I was pleasantly surprised at the personalized attention while asking for details about their warranties. I missed a special by a few days but the company offered me the special anyway. Was able to speak with the manager who was very helpful and answered all my questions regarding the special. Now I'm waiting to see how they do regarding the follow thru on sending the info for the policy. May be more comments to come.

American Dream is NOT a good warranty company. My BMW is sitting at the shop for a mechanical repair and they quote it’s on the “disallowed” list. Everything that is wrong with the car was basically on the “disallowed” list sticking me with a $5000 bill. They will cover a $1600 valve cover assembly but not a valvotronic motor inside the valve cover assembly, which is $3500 alone. We appealed their denial and even had the tech say it was mechanical. The answer is the same “disallowed” item. They are terrible.

I was a customer with American Dream for a month and a half, and then I dropped them. I have a vehicle that I purchased and I took it in for some work that needed to be done. They denied the claim and said that it was a preexisting condition. Customer service was friendly, but other than that, not worth a darn. I will never go back to American Dream.

They sent me the document in the mail.

The company policy is the buyer has 30 days to receive a refund. The company rote me that they canceled the policies I bought but now won't answer emails regarding the status of the refund. I've had to dispute the charges with Visa. The reasons I canceled convinced me this was not a credible or reliable group of people that I could rely on fir 6 years of coverage.

So far my experience with American Dream is good, based on the sign-up process. Their customer service is good. Their price is a little high, but we’ll see how much they cover.

When I entered my vehicle information to look for an extended warranty, American Dream was the first ones to call me, and now, I have coverage for my Mitsubishi. Customer service was fine and very helpful.

I checked around, and American Dream Auto Protect is decent for what’s covered. The sales agent was good, she was very pleasant, had a nice personality, and was fun to talk to.

I signed up my Maserati with American Dream Auto Protect because many other companies didn’t offer coverage for my car. The sales agent who helped me was awesome. I didn’t feel pressured at all. He was really easygoing, and I was satisfied with the quote that they provided.

My Blazer has coverage under American Dream Auto Protect. The sign up process over the phone was excellent. They answered all of my questions, and I am satisfied with the coverage they provided me. Everything is covered. However, I do have a little complaint. The paperwork that I got in the mail is not professional, and the print is so light, which made the fine print a little bit harder for me to read.

I've been paying this insurance company for a year and it was the worst thing I've ever done. I had to take my car to the mechanic and they wouldn't approve the repair, saying it was a Chevrolet recall issue. I went to Chevrolet and they said my car doesn't have any recalls. In short, they won't pay for the repairs. It was the worst thing I've ever done, putting my car in this insurance company. And on top of that, I can't cancel the plan. They're messing with me. I don't recommend them to anyone.

I reached out through Kelley Blue Book when I was researching vehicles and when I purchased one, I got a call from American Dream. He had good knowledge of the product. There were a couple things he had to follow up on and did so timely and to my satisfaction. It was a good experience. I haven't had any repairs, and the policy hasn't actually kicked in.

Vehicles don’t last forever and they’re expensive and you got to stay on them. They are just machines, and they wear out, so I got interest in American Dream for my 2017 Jeep Wrangler Sahara. Everything has been excellent. Courtney, the sales guy, was amazing.

The salesperson who helped me sign up for the policy was good at explaining it. Customer service was great. The quote provided to me over the phone was okay, and the price was average. The coverage I got from American Dream was the best one.

I have a GMC Arcadia and I have American Dream for it’s coverage. I chose them because they will keep paying, while the other ones only have a certain amount you get. I like American Dream’s claims process. It’s easy. I had a good experience with them. I reviewed a couple of other companies. And they seemed to be better, so I went with American Dream. The price was a little higher, but they have a better policy.