American Dream Auto Protect Reviews

I was inquiring from other places. All of a sudden, I got an inquiry from American Dream Auto Protect so I called. One of the reasons I thought they're better than the other ones was because I had never seen an advertisement. So that means maybe they’re not spending as much money on advertising and more money on their clients.

The rep explained different things about American Dream Auto Protect, what they do, what they can take care of, and the price. I’ve had Endurance for two years and they were messing around with me. And then I talked to the American Dream Auto Protect rep and he sounded honest, that the company will back everything he said, and I can depend on the company if something happens. So I got American Dream ‘cause I don’t wanna wait until something happens to my car and not have warranty on it. I already got the booklet in the mail.

I was looking around for an extended warranty because I have a 2018 truck that only had 38,000 miles on it. The lady I spoke to was really nice, and explained all the options and inclusions. Signing up was easy. I have a five-year contract, and I only pay for three years so I get two years free. Free is good.

Someone from American Dream called me about their warranty, which was important because the previous warranty I had on my pickup truck was about to run out. I had 30 days before the policy would go into effect. But I have a problem with the transmission and I need to call them and find out if it has been over 30 days yet. However, I'm selling that pickup, so I'm going to have to cancel that policy.

My experience with American Dream Auto Protect was fine. The sales rep worked with me, so he was good. The problem is I still haven't received anything in the mail. I sent them a text, but no one has responded. I got the email, but they said the card and everything and the actual information will be sent via mail.

I’ve had two other companies, and they’ve done nothing but mess with me so I decided to try American Dream Auto Protect. I set it up online, they give me a buzz, and the customer rep I spoke to was knowledgeable. I still have to see how they come about if I need any repairs on my car.

I found about American Dream from ConsumerAffairs. The customer service representative I dealt with during signup was very good. He made me very aware of the fact that he was offering the best policy for me as far as the type of car I had. He was very engaging and accommodating.

I needed to get a new warranty, and I looked it up online. Among the top 3, I picked American Dream after calling them because the representative was fantastic. He was very good. He was very responsive and did what he said he was gonna do.

American Dream Auto Protect is terrible. They would never call me and when I tried to call them and asked what they covered, they didn't explain that. I said I wanted out of this agreement but I was told I had to call four different numbers, which I didn't like. I just wanted my questions answered honestly. It felt like they were hiding something they didn’t want me to know, and when I asked different questions, they couldn’t really answer them.

I had vehicle service contract with American Dream through the dealership for my Cadillac XT5, but I ended up canceling it. My experience was okay, though I felt the representative oversold the policy. They were very precise and persistent, and it seemed like they didn’t want me to hang up, call back, or do research. I didn’t actually use the policy, but I thought having extended coverage was important for the sense of security.

American Dream reached out to me when I was looking for an extended policy for my car. Their customer service was very good. But I ended up canceling and going with another company that had a lower price. I'm still evaluating. I may call American Dream again and circle back around. I just need to look at the policy and have my mechanic look at it as well in more detail before I commit to it.

I just got American Dream and I haven't used it yet. Signup was great. The representative, Pete, understood where I was coming from and that I had a set budget. It was pretty good. He was very friendly and understanding of what I had available. He was able to work with me for what I wanted to get. It was a good experience getting the policy.

American Dream Auto Protect is a scam. 2 separate occasions my claim was denied which I tried this service just to confirm my suspicion and rumors that extended warranty companies are everything everyone says they are. Experts at not paying your claim. I have reported and documented this and submitted it to the BBB. I paid $150 month and it's not worth it.

The representative was very friendly, very knowledgeable of the product. Make sure that I understood the warranty the cost the mileage part and answered all my questions. They also offered in warranty on my present car and said having two cars on the war, but give me a discount explained that I could take the car anywhere to have the repairs done. Explain the deduction and what was covered for my car..

Peter ** was very professional and courteous. He spoke to me with confidence and explain to me in details about the warranty, and direct about the service with additional options to choose from, and a price that fits my budget... answer all my questions and spoke and treated me like he knew me forever.... I would recommend ADAP and hope they recruit more people like PETER **. ONE HAPPY CUSTOMER.

Initial Claim on 12/8/2025. After dragging the claim for a week, they said they need an inspector. Inspector arrived 12/15/2025. Waited another week and after calling them twice Wednesday, 12/17/2025 then Friday 12/19/2025. I finally received my answer by email, not telling me on the phone that the claim was denied. I purchased a Platinum Plan within its listing that in print states the differential Assembly is part of the coverage. My shop diagnosed a bearing and seal failure of the front differential.

American Dream Auto Protect covers more and has more to offer. Signup process rep was okay. The only thing is they're supposed to send me the contract and the card in the mail, but I haven’t received them. I tried to get them off the computer, but it wouldn't go through. But I’m satisfied, so far.

I purchased American Dream for my Nissan Versa. They got the rates to where I could afford it. The signup process and customer service was good. The representative explained all the plan options. I am waiting to reach 30 days and 1,000 miles before the plan goes into effect, which will take a while because I'm 76, so I don't work and I don't drive too far. I just hope it's a reputable company.

I compared American Dream with others and they had better coverage on certain things. They seemed nice when I called to them.

Had a warranty for 1.5 years, it set me back nearly $6K. They denied my only claim. Then, I traded in my car and got a new lease. Requested a refund, which is in the amount of $3,300. Called on October 25th to cancel and get a refund. I never sent the check and keep giving me the runaround. This company is an absolute scam! They do not honor any claims and do not refund money. STAY AWAY!

We first bought American Dream for my husband's car. When we bought a second car, we got another plan as well. We were going to renew it with them again and American Dream called and gave us a better offer that was a couple of dollars cheaper. The customer service was very nice and they were knowledgeable about the products and services. I was just looking for drivertrain because I didn't think we could afford to get bumper-to-bumper or anything like that. We just got what we thought we could get. We had a pretty good plan with them.

Best agent in the business. Great personality and very helpful. Made my experience easy with no problems. She brought a lot of joy to my day in a short amount of time. Give her a bonus. She deserves it. Thank you so much.

I had questions as a new client and I called, 2 minute wait, then... the nicest agent ever! She took my fumbling info, and soon got the info she needed to access my account. She then proceeded to answer all my questions slowly, succinctly, and to my satisfaction. What a pleasant and satisfying experience!!

When I first called some guy answer the phone being a bit rude but he switched me over to a young lady by the name of Ty and she was very courteous and very professional. She’s a keeper. An access to your company.

Everything was actually resolved and taken care of in a timely manner.

Please don't take extended warranty with this company. American Dream Extended Warranty is a scam where they don't fulfill their obligation of repairing the vehicle and reject claims on various line item details that the customer is not aware of. One has to wait multiple months before they accept any claims. They always develop some reason to reject the claim. Please find a better extended warranty company to deal with. In my situation, I signed up for the policy on October 10, 2025. There is a 30 day waiting period. So the policy got started on November 10 when they had already collected my second month's premium. On November 21, my vehicle exhibited a MIL light so I took it to a mechanic and the mechanic filed a claim few days after. This company rejected the claim for repair by basically indicating that the vehicle had the issue before the policy was taken.

Do not get a policy with this company and beware of any clause in any contract that states “If there is a reasonable mechanical probability that the condition causing the failure existed prior to or at the time of purchase of your program—whether known or unknown at the time of purchase.“ They use this to deny any claim if you haven’t been paying them for years, at least. The more I dig around and talk with people, everyone that I have talked to have had the same experience.

The customer service at this company is friendly and knowledgeable. They took the time to answer all my questions. I called to cancel two policies that were not a good fit for me and they did it willingly.

I was getting my questions answered by the sales representatives, so I decided to go with American Dream. They basically matched my dealership’s price. The salesperson explained to me that it was bumper-to-bumper coverage on my car warranty extension. But, when the documents arrived, that was not the case. The lights, electronics, hoses, belts and things that I understand are consumables were not covered. That was not what was presented.

The American Dream process signup process was easy. I had purchased the one from Endurance, but I canceled it right after I went through American Dream because the process was so much easier than going through what Endurance makes you go through. The representative explained the plan options in a way that made me satisfied. Hopefully, I don't have to use it.

I just bought a Murano ’19 three months ago. Some company called me and the reps were hollering at me. I told them to leave me alone. I kept telling them I couldn’t afford what they were talking about and what they told me on the phone was different when I got the paperwork.

I had a great experience with American Dream Auto Protect. The price is good and it felt like the salesperson was genuine. I just got the coverage and I haven’t used it yet but I had a great experience signing up with them.

The way the presentations were presented to me by the young lady, Ms. **, it made me go with American Dream Auto Protect. She was very patient and listened to what I had to say. Getting everything set up wasn't difficult. The hardest part was just the decision-making. Pricing was competitive according to what each company offers. I was being called by competitors and everybody offered different packages, and they tried to muscle me. But what the young lady offered and explained to me, it spoke with confidence in the company. The confidence that what was being offered was good. And I was just looking for some people that stand behind their product, not one that uses you once and then throws you away.

The representative from American Dream Auto Protect was very nice and clear about what she had to offer. We didn’t go over all the exclusions, as a matter fact I don’t remember discussing many that would have been a problem based on what I’d read or heard beforehand. The options were better than the other policies, protective care policies got my attention.

I wanted coverage for my 2020 Chrysler Pacifica Hybrid. I was shopping for price and American Dream was a lot cheaper with other people I’ve dealt with. I’ve had CarShield and they were pretty expensive. We were paying $117 a month.

I bought a car and it’s got a lot of bells and whistles. I wanted to make sure it was covered. So far, the customer service is good. The sign up process was easy and the rep was thorough.

I recently purchased a Ford-350 Super Duty and it reached 150,000 miles I wanted to have it insured with a vehicle service contract.

My car is 10 years old and I have no desire of buying another car. I’m 78 years old and this car is doing exactly what I want it to do. It’s got all the gingerbread on it. It’s an Ultima so it’s well equipped. It also means a lot of things can go wrong with it, both electrical and mechanical. So that’s why I wanted the extended warranty.

Customer service was good. I asked a question and they claimed they’re not like the others and they don’t work that way, so I decided to give American Dream a try. So far, I am satisfied but I’ll find out more when something happens to my car.

I just started American Dream Auto Protect, I just paid my bill, but I haven’t used it yet. But the customer service person was decent, and American Dream provides the best policy for my needs.

Sorry it took so long to get back at you. My internet was down for a few days. Let me just say my experience was the best it could be and NYAH answered all my questions and headed me the right way, she is a great employee and should be recognized for her excellent work. Thank you so much for having an employee like he. I hope to get her again if I have any more questions. God Bless and have an MERRY CHRISTMAS. Toni :)

American Dream’s rep helped me to bring down the price a little bit for the monthly cost. We worked on different things. He did an okay job of making it close to what I was expecting. I was given an okay deal and there was no pressure. I took it and the sign-up was easy. As far as getting things set up, I recommend American Dream.

I've overdriven the warranty mileage on my vehicle. Before my father passed, he lived in Virginia and we were trying to get him to come here to Maine. I put on all these miles driving back and forth from Maine to Virginia this last year. That's why I exceeded my three years, 36,000 miles. I called my GMC dealership and come to find out, they don't have their own warranty. They said, "Well, we'll have to shop it out." You have to buy it from them when you buy the vehicle, but their price was so high at the time I said, "I won't drive that many miles in this amount of time."

American Dream was the first to call after I clicked on an ad for extending my auto insurance. Honestly, I did not want to sign up at first. It really didn't make me feel very comfortable about it. But when I did look online, the rating of American Dream was second or third at least based on the one rating service I looked at. I liked it and my vehicle's age and being over 100,000 miles made consider getting insurance. I was told I had 30 days to make a decision about keeping plan. I'm not locked in yet. I've been waiting for the paperwork and I have not received it yet, which makes me very concerned.

American Dream was the first company who called me. The representative was pretty friendly and we had a good time. He was knowledgeable about the services. I purchased the full coverage plan for my Kia Sorento and it was a good experience.

I checked Endurance and all these other places, but they wanted too much for too little. The person who worked with me to get everything set up did a good job. I felt he was knowledgeable about the product and services. The sign-up process was easy and I didn't have to do anything, but I haven't gotten a copy yet. It's supposed to be coming. The price is a little too high, but you pay for what you get.

American Dream had decent reviews when I was shopping for a warranty contract for my Ford F-150. I haven't had a chance to use them for any services yet, but the signup process was pretty good, easy, simple. The representative explained the plan well. I'll know more if I ever need it. Hopefully, everything goes good afterward.

I have a Cadillac XTS sedan that was warrantied to 100,000 miles, and it is now at 138,000 miles so it has been out of warranty. I have had it for years and there have been suspension issues in the past, where I had to change it twice. in the last couple of months, I also have changed a couple axles in the car. But I plan on keeping the car for three more years. So, I figured I would get some warranty in case something goes down the line.

I found American Dream from doing research and they offered a better deal compared to CarShield that I was dissatisfied with. I had two Fords and the dealership I go to handles American Dream. I wasn't pressured at all to sign up. The representative explained to me in great detail and answered my questions to my satisfaction. He was quite knowledgeable and he and I had a long discussion about changing.

The signup experience was straightforward. Though I haven't received my welcome package, the monthly payment is manageable, even if it isn't the most affordable. I haven't needed to use the coverage so far, but I think it was a good decision.

We had another insurance that was expiring and decided to call American Dream Auto Protect. The signup was very easy and smooth. The representative had extensive knowledge and very on point with the information we asked. The rates and the professionalism is just totally outstanding, and we even got additional discount ‘cause we're both veterans. What impressed us is the cost of paying only for so many years and then not having to pay the additional two years.

Cancellation process was easy. Their representative Ty was knowledgeable and patient. Made the experience very pleasant. I expected it to take a long time or be pressured into keeping the policy. Neither occurred. Any business would be lucky to have Ty.

My agent, Ty, was very helpful and responsive to my request. She was able to help with questions about our transaction and provide me with a detailed breakdown. Ty went over the refund breakdown and determined my actual amount of refund. I had concern about receiving my refund and was told how I would receive and how long it will take.

Excellent customer service, very courteous, and professional. Thank you Nyah, much appreciated. I was needing help in changing due date, and Nyah was very attentive, understanding of such delicate matter and took care of me.

Updated on: While the warranty didn't work out for me. They still reached out and gave me a $1,000 check for my declined repair. The team of sales and customer service do listen and do the best they can do to make sure they can take the best care possible.

Very friendly and helpful ..Helping me now on the phone on how to get copies of policy. She was able to get all information to me on the phone. Thank you so much for your help..Was on phone for a short time ⌚. She was getting everything done to help me out.

Nyah was extremely helpful. She was very pleasant to talk to and answered all my questions. If I could give her a raise I would. Please give her a really good raise, please. This company has been very helpful and it’s because of her that I’m staying with your company. My Range Rover is thankful for people like Nyah. Please let her know how much I appreciate her help and I’m looking forward to the pizza.

Sam in the transfer department was a very big help in answering all my questions about my vehicle service program. I was needing to know the protocol if I sold my vehicle and how the warranty would be transferred. Sam explained everything in detail and that there would be no charge for that and a new ID card would be sent to the new owner based on the information I provide American Dream Auto Protect.

My representative was great. I have no complaints. Great service. Easy to work with. Very helpful. Great determined to make sure I had all the information I needed. Very attentive to my needs. Insured that I was satisfied with the call.

Ty was nice and respectful that why I gave y'all 5 star. She so understanding and love her job. Keep her in customer service and she needs a raise. Love talking to her on the phone. Thank American Dream Auto.

I have filed a claim 11/27 to have my truck repaired. I have called numerous times. I have sent an email. My technician, Casey Chevrolet, has also sent an email. We have not gotten any response via email nor have I received a phone call back regarding the status of my claim. I called daily. I am told daily that I will receive an email by the end of business each day that I call. I have not received a phone call since I have called Monday, Tuesday and Wednesday. It is like all the agents are programmed to say the same thing. They placed me on hold and then they say you will receive a email by the end of business today. I just want my car repaired. I am paying for an Uber daily to and from work. My technician is ready to start the repairs. He has been professional with his email and we have not received the email response back since either of our emails.

BEWARE-BEWARE,,, This company is worst company ever, they kept my car at the dealership for 2 weeks before they gave my service adviser an answer if they are paying the claim or not,, They lie like rugs,, they denied my claim although it was on the policy as covered,, they said it was wear and tear,, it was my wheel bearings. That is not wear and tear...Do not use this company. They're horrible and it cost me a lot of money,, I had to rent a car that they did not cover because they denied the claim. HORRIBLE.

I had the pleasure of speaking to Naya today. I had a couple of questions about a contract that I just signed up for today and she was able to answer the questions. She was very sweet, very helpful and knows the product well. If I had my druthers, I would refer everyone to her. She was able to get the changes made that I was looking for.

Worked with Calvin in customer service about a contract date issue. He responded quickly and resolved problem. Happy with the service so far. I’m hoping the service is just as smooth when submitting a claim.

I am writing to formally express my concern regarding the check in the amount of $1,155.98, which I requested in August 2025 and have yet to receive. Despite my constant phone calls to your company and repeated assurances from your representatives that the check would be sent, to this date nothing has been issued or delivered. As an active veteran currently serving my country, this prolonged delay has caused my family significant hardship. The lack of resolution has not only disrupted my ability to meet financial obligations but has also placed undue stress on my household.

Sam was professional and motivated to keep me as a customer. My experience has been whenever I have called to make changes and even when I had to cancel a warranty they and Sam explained my options but respected my decision. Thank you.

D O. N O T. purchase a warranty from this company. They only answer when you want to purchase a warranty. No one answers when you need a claim.. I called the person that sold me the warranty and he never replied after that. Even supervisors were full of you know what. Save your money and go with a reputable company. There are schemers and after they take your money they forget about you. BE AWARE.

I spoke with Adam who assisted me. He was easygoing and answered my questions quickly. Updated my account and gave me the information I needed pretty quickly. No complaints about this company so far. Will be calling again.

Jeff was very nice, filed a claim for my exhaust even though it wasn't covered. They explained what was covered. They did also give me a small amount towards the claim. About $200 for a non-covered item. This is the only company that I've ever dealt with that paid something for a non-covered claim.

The company has a fast response time, I bought policy last week for my Porsche. It was a bit expensive but the coverage level sounds like it’s the best. Would def recommend based of how they handle themselves.

Was dealing with Mark on how to file a claim for me Honda Accord, all I have to do is take it to the shop and the shop will call the company. Once the claim is approved all I have to for is pick up my car. Super easy and no headache.

Great program. Very good company. Please reach out for great warranty. I recommend Henry at American dream or Mark **. 100% recommended. Great service. Paid all my claims on time. Very good company. Very fast. Very quick. Very respectful.

They were able to offer me an amazing deal on my auto warranty! I’ve dealt with a few companies before, but I’ve never experienced this level of customer service. From the very beginning, the representative took the time to understand my vehicle, my driving habits, and what kind of coverage I truly needed. They walked me through every part of the package—what’s covered, what’s excluded, how the claims process works, and even gave real examples so I knew exactly what to expect.

American dream auto protect. Helped me with my claim for the engine with my car. Unfamiliar with this situation. American dream auto protect customer service was amazing, walked me through the process step by step. Will recommend to family and friends.

I am concerned that I have not received a contract to read yet. I also was told that your company would contact Endurance with whom I had signed two or three days earlier and that you would cancel that for me and I don’t have any indication that that’s happened. I need your help to follow through if you’ve not done it or else tell me what I need to do. Otherwise I was very impressed with the agent and he spent a lot of time with me And gave me a lot of information and I looked up everything he showed me and I was very impressed and so I am grateful for your help.

Very friendly, and a little persistent. Almost pushy. But overall good customer service and nice. They explained many things about the coverage. Having a financial advisor look over the term and conditions.

We bought the best plan they offered, the Platinum. Supposed to cover all electronics. The electronic radio failed on my car, they denied my claim. Their website even says the radio is covered, but they didn't. They're liars, terrible company, beware.

Do your research before you call any sort of warranty company because they are high-pressure salesmen. When I got American Dream Auto Protect, there was so much pressure. I kept explaining to them what happened with my previous provider. They said, “If you don't do it today, you don't get the deal. We'll get you down to $100 a month for life.” I don't know what this covers. I don't know if my transmission is gonna go out in a week. They said, "We're not covering that. It was preexisting.” There were many questions I had unanswered. There was pressure into purchasing the policy. They said, “You can have this. A packet would come in the mail”. I never got it. I set it up, and I blocked my card. But my credit card still pushed the payment through. I ended up blocking my credit card.

I signed with the platinum plan, they promised me everything is covered. Well truck broke and I took it to shop and their review process is slow period. Then I get a declined email saying bs like a home warranty, some preexisting bs we can't cover it, problem was there before. Bull crap, they lied to me, saying they are the best but they are the worst and liars, period. Do not use this crap company, they are thieves.

Worst company I have ever dealt with. While on a trip, and after the check engine light appeared, we took our car to the nearest dealership. Dream Auto got all info promptly but said it cannot be reviewed for 2 days because they are short-staffed and yet if repairs are done before the decision is made, there would be no coverage.

I be purchased this policy after extensive questioning in regards to what they cover and what they don’t. Had a very lengthy conversation in regards to seals and gaskets and valve covers and turbo as well as other engine components. Was told that with the platinum coverage it is all covered. I have had this policy for 5 months and the check engine light came on and so I took it to the dealership and then the inspector came out and then it took this company over 10 days to come back with a decision after being told daily, "Oh you will have an answer by end of day" to no answer. Then when I finally got my answer they turned the whole entire claim down. DENIED. What in the hell did I spend three hours on the phone for to begin with then. This company is a rip off.

Being a new customer, I haven’t had the need of submitting any claims yet and hopefully I won’t but it’s sure nice to know your Covid. All I can say is the coverage sounds very comprehensive and is what anyone would be looking for. I previously use a different company and had a major claim and they only cover about 2/3 of it claiming they use a national average. Well, that’s not very helpful when you’re an inexpensive area of the country and a very low cost area of the country is what they’re basing the coverage on. I was told specifically this company does not do that. Pay the claim in full if you cover the deductible. The people are dealt with an American Dream were always very respectful and nice and helpful. I really believe this one is the true answer and not some half fraud.

This company pays for nothing! Nothing electrical. Managers actually hung up on my dealer. The information they give you about the policy is useless. I had to go 50 miles away to another dealer to try and get my air conditioner fixed because my dealer refused to have any more to do with them. Then they refused to fix my air conditioning compressor. In my opinion run don’t walk away from this company. They are crooks.

I have had this worthless policy since June 18th of this year. After more than a month later, my car broke down. I've had my car for over 2 years with absolutely NO issues. I took it to a local shop to have it fixed. They filed a claim to only be told that it wasn't approved due to pre existing conditions!! There HAS NOT been any issues with the car before this breakdown.

When they sell you this product they tell you it covers all of these different things. I asked about specific items if it was covered. I was told yes but when it comes down to it they are they are not covered. The main thing this does is covers you if you have a problem with the air conditioner compressor the engine are the transmission and that's all. And if the repairs are $4,000 and your car is only worth three then the only thing they will pay is $3,000 and you're still stuck for the rest of it.

Summary:

I was all but settled on closing my account, thanks to Mr. Sam **. I was educated further on the top quality and specialty of American Dreams Auto Car Warranty as compared competitors. I was valued and given peace of mind that American Dream Auto is the company to be with!!!

Instead of American Dream your company should be American Nightmare. I bought a warranty to cover 2016 Honda CRV and they claim after an engine failure that the it was pre-existing and they did not pay one nickel. I paid a lot of money. Even though I did get some of my money back in a refund but I would not recommend this company to anyone. They talk up a good game when they sell it to you but they turn their back as soon as you need something. I could keep on going but I believe that covers everything. I could talk about all day about this company and how crappy I was treated. If I could give zero Stars I would or even negative if possible.

Calvin was very helpful and professional. He answered all my questions and was very knowledgeable. I would recommend him to all my family members and friends. Keep up the great customer service. He deserve a promotion

American Dream is NOT the choice a person should make if they're looking for a company who stands behind what they advertise. They treated me like dirt. “Existing conditions" was the term they used for denying my claim. I bought a used truck. 60 days afterwards “they” came up with a term to keep from fixing my transmission.

DO NOT Buy! I can’t yell this loud. Every time we need coverage for a major repair they come up with some excuse not to cover. I spent way too much money for them not to cover my repairs. Scam company for sure.

I signed up for coverage for two cars. Paid the first month (which can be refunded if I change my mind). It has been a week and there is no paperwork or contact information. We are thinking we would like to cancel and can't seem to find out how.

Horrible experience x2!! I believe this company is a scam and definitely a ripoff. I paid them in full for the top coverage. First instant was directly with Tesla. It took them a long time to get back with us after several weeks, they denied the claim stating that they could only pay Tesla direct with a credit card. (I have the records). 2nd claim, I went to an authorized dealership to get another issue fixed and they informed the shop that it was due to fair wear and tear issues and it couldn’t be covered. Craziest thing I ever heard! Anyways, I had to get legal involved in my case.

I was told to pay for the workmanship when they open the engine. That was never in the agreement. I’ll pay for it before they can determine if they will pay for the repairs. Indirectly telling me to pay.

Had the policy for about eight months for my daughter‘s car and needed to make a claim and they did not stand behind it. Wanted me to pay for the motor being torn down to investigate further at my expense. You’re better off saving your money and paying for repairs yourself.

Do Not use this company. Big Scam! Told me I was covered and then wouldn't cover what was needed to get my car safely on the road. They waited a week to tell my mechanic they would only replace the tube not the broken fuel part. Never reimbursed me for all my rental cars. Stay far far far away.

I canceled my coverage and they kept charging me. I called multiple times and received email confirmation of my policy being canceled. They would not cancel my policy until I called my bank to dispute the charges. Steer clear of them.

This company does everything they can to get out of paying claims. One of the parts listed on my contract still wasn’t covered because they deemed it a “preexisting condition.” I ended up having to pay $3895 for my vehicle to be fixed. Complete fraud.

A total scam I wasn’t aware that a picture of vin and miles was needed and once you need to use the service declined for that reason. But once it’s time to collect they do collect in time. Stay away from this company.

I called in a bit stressed out, and Calvin was able to take control of the situation by thoroughly reviewing my policy and providing detailed information on coverage.. He was calm, remained professional, and he helped find a resolution to my problem. I’m truly a happy customer.

My experience was good. Was given excellent help with making payment, Michelle was very nice and helpful. Great customer service. I would refer this company to everyone because to me it starts with how you are handled.

The absolute worst experience in getting a claim approved to replace a radiator. It took two weeks for a partial approval, leaving the customer stranded. There is no way some of the positive reviews I have read are legit

Michelle was very helpful and professional. She answered my questions quickly when I asked about a couple items I'm having issues with on my Jeep. I wanted to ensure they were covered before taking the vehicle to the dealership.

We joined American Dream Auto Protection to cover our 2014 Buick. After several months we encountered a problem with the front axle of our front wheel drive. Our policy stated the that was covered, they advised our repair shop and we had the problem fixed. Several days later I got a message that our claim was denied. When we called to inquire, they said, said something about a “CV“ axle is not covered. Obviously, the wording of what they cover is very deceptive. How would a normal person who sees that their axles are covered Understand that a “CV axle is not covered". When we called, they could not even tell me what the difference is and why it was not covered. Obviously a lesson learned on our part as we will inquire from another company exactly what is covered before we purchase an extended warranty plan. Very disappointing indeed.

I have had an American Dream Auto Protect Warranty for several months. Today I experienced excellent customer service to resolve an issue and update my billing information. When I called Customer Service my call was answered by agent Brandon. He was knowledgeable, friendly, professional and helpful and I had a quick resolution due to his efforts. He handled my request with great efficiency. Good Customer Service is a hallmark of a company that cares about their customers.

My phone conversation with ADAP was informative, complete, but and then Rewarding. I was assisted by a well versed gentleman and his superior. If you get a call from ADAP, fake the call if not the look them up on the internet and call them. Dang good product for an extended coverage on your new or used vehicle.

I was told that American Dream works like any other standard automotive warranty and it had a specific time limit. I have a 2014 Camaro that has a good chance of having an issue and I wanted coverage. They told me they would send me a letter with all the details and I have not received it.

Calvin was very polite, educational, and professional. He took care of all my needs. Send me confirmation email while on the phone. I was extremely satisfied with his customer service skills as well as the company doing what they promised.

I have been with American Dream for about a month. The sales representative I dealt with was friendly and informative. The signup was easy too.

I had a pleasant rep with American Dream. I liked his honesty and knowledge of the coverage. With them, you don't have to have a number of miles on the vehicle. I was looking for full coverage and I got that. It starts in 30 days. Give American Dream a try.

I was looking for extended warranties online and I found American Dream Auto Protect interesting and it sounded pretty good, so I went with them. What I don't like is they’ve already taken the money out but there’s still a 30-day wait before I can use it. But I need it for my car, and it’s lot cheaper than not having a warranty at all.

I just got another car and I’d like to cover it and try American Dream. The reps were calling me almost every day. The first guy we talked to didn’t know anything about the policy but he transferred me to the other rep who knows a lot. I went ahead and got the policy. They sent me the policy via email but I liked to have it in paper. It’s been over a month now and I still didn’t receive my policy. I’ve called them three times to tell them to send me the policy in the mail.

Renewed my policy efficiently. Policy was thought to be cancelled due to them not covering a leak with my oil housing or something in that area, but still need to have something. Third company I’ve tried.

Please go elsewhere, do not get them. Too many loops, twists and turns for a claim. Save yourself the stress. The rental is a joke, you can’t realistic get something with that little amount and after them reviewed (2 business days) then send an inspector. A month or so later.

Alex with American Dream Auto Protect was very helpful and courteous today. He walked me through the claims process step by step. Keep up the good work. I would highly recommend this company to friends and family in the future.

Poor Communication! Poor Communication! 1-John mentioned I could contact him on a personal phone number for questions. I called that number and got George instead! 2-John did not tell me over the phone that I will have to pay a 100.00 deductible. I discovered it in an email after the fact! 3-John also did not tell me that the warranty would expire at 40,000 miles or 4 years which ever comes first! I also found that information on an email after the fact! Three strikes you're out!

One question I asked was when I make a payment if I need a repair I won't pay anything out of my pocket right, the man said right, well I found there's a $100 deductible. And also if you go past the trial date and cancel, you have to pay $100 for canceling. Not happy about either one really. This needs to be told upfront as far as I'm concerned.

When I was looking at different warranties, American Dream was rated the better out of the choices. I called them up and they gave me the price. They were also able to answer my questions and the sign up process was very easy.

American Dream Auto Protect was the first one that called me, and the sales rep was very informative. He had an answer to every question I had and every question I asked.

American Dream's rep, Christina, was wonderful and she gave me a good deal for my two cars. My experience was good but for things like this, you don't know anything until you need to use them. I haven't had to use them yet, but the service she gave when she let me get the policy is how I expect the service to be when I put in a claim.

Great customer service, really appreciate the clarity with explaining the coverage and how everything works. The agent answered each question to the best of her ability. They made sure I understood the policy and how it works

Dear, After conducting a thorough inspection of your vehicle, we have determined that the transmission requires a detailed teardown to accurately identify the cause of its failure. Unfortunately, this diagnostic process will need to be carried out at your own expense and will not be reimbursed.. This procedure is essential for us to pinpoint the exact issue and recommend the necessary repairs. We understand this might be an unexpected cost, but addressing this promptly will prevent further damage and ensure the continued reliability and safety of your vehicle. Please let us know how you would like to proceed, and we will be happy to assist you with the next steps. Thank you for your understanding and cooperation.

Hi. My name is Wayne. I had a great experience with Giovanni. He was an excellent salesperson. Very good manners. He spoke to me with respect. He allowed me to consider think he compared prices and options with other companies. He also gave me the option to come back within 30 days and get my money back if I'm not happy. He went all out to get me the best price from his manager. I had the best experience with this young man than I did with other companies that I will not name here. Thank you Giovanni.

I simply wanted a quote just out of curiosity on the cost. Ever since I entered my information, they have not left me alone by phone calls and text messages. It is almost harassment, as I will look into filing a claim with the better business bureau. Simply take NO for an answer!

They are scams. My brother suing them as we speak. They take money out your account every month but soon you file a claim they deny it. They don't reimburse you for rentals or tows. Don't ever use em frauds.

I wanted to see how an extended warranty works because I know I'll need it. I signed up with American Dream and it was easy. You just call them and they're going to tell you what they need to tell you about their program. The rep who signed me in told me what they could help me with and she did a good job.

Scammers. They don't do nothing but steal money. Check bbb. They not a real company. Ran off on my husband. Our car still stuck at shop. We hired a lawyer & recorded every conversation, our lawyer said we did a good job. They been scamming families for years. Tell your friends, family don't do it, get Endurance. They're a real company. These people a scam & all the good reviews from their workers & Michelle The Manager Fake Like She Help & They Become Mean & rude & hang up the phone. Scammers.

Calvin was able to assist and answer my questions. He sends professional and very knowledge. People like him are appreciated. Though called to cancel, when things become affordable once more will see about a new policy.

Recently signed on with American Dream for 2 cars we had just paid off. Within 2 months one car had an issue, took into shop and found out had some pretty major issues. We submitted a claim which was then denied for “pre existing” conditions. The pre existing conditions would not have been able to be found unless engine was completely torn apart. We have tried to talk to a supervisor but can not get a hold of anyone besides a lowly customer service rep. All emails we have sent have not been replied to. I would avoid this scam company at all cost, I truly believe they wouldn’t cover any issues anyone has with their cars.

I called in to change my credit card number, I finally got it changed, they immediately took a payment out that wasn't due yet. I asked them several questions about why they took out a payment that wasn't due yet, they cancelled me right there on the spot, the payment plus 150.00 deposit was taken out, I told them I needed a refund, They denied the refund. I called my credit card company and it took them all of a week to get my payment back, They said this was typical for American Dream, they lied, cheated and the stole from me. I did get the payment back thanks to my credit card company, however, I never got my deposit of 150.00 back. I had not been with them 30 days yet, and the email I got from them said a refund would be issued for up to 30 days. I could have sued them and won, but at what cost?

I went to Consumer Reports and they had about five different choices for extended warranties. They had Endurance at the top and they said that American Dream had the best value. I went with American Dream and their salesman was very nice. He was very cordial and knowledgeable about cars. He said my BMW's from a great year and that matched my research. He said the BMW S Series got one of the top four awards and he knew all about the car, which impressed me. I got the Platinum coverage and they gave me a really good deal. They said I could buy the plan for three years and that if I bought another car, they could move it to the other car. I get charged $77 per month, which was lower than CarShield, and I'd recommend American Dream to a friend.

I have a BMW and I know how much the repair price has gone up because I got some gear to it when I bought it, and it was $1,000. So, I wanted to make sure I wasn't paying out my yin-yang for vehicle repairs. I wanted to make sure my car was well covered, and I wanted to get my money's worth. I did some research on the best warranties and I was looking for something that was fairly reasonable. According to my research with Endurance, CarShield and American Dream, American Dream was the best one.

They were very helpful when I purchased the warranty. As soon. As I had a problem they made everything as difficult as possible. Costing me thousands in diagnostic fees instead fo just denying the claim like they were going to all along. This is 100 percent a scam in my opinion. I would warn anyone against this company. Very disappointing to say the least.

I purchased a policy from American Dream, and I want to share my experience to help others. Please make sure to ask detailed questions about what your policy actually covers — especially regarding mileage limits, prorated charges, and coverage details. The documents they send are lengthy and written in very small print, so take your time to read everything carefully. If you don’t have the time to go through it all, I’d recommend not doing business with them. In my opinion, this company feels like a scam. Unless you have a high-value car (around $50,000 or more), I would not recommend American Dream.

I bought a vehicle and I wanted to protect the drivetrain. I researched the various companies and settled on American Dream because of the liability limits. But the experience was horrible. I got no less than a dozen calls after I purchased the product from American Dream trying to sell it to me again. The last few exchanges had a lot of profanity in them because I was extremely mad at that point. It's a rookie move, in my opinion. I don't like pressure sales. They were willing to negotiate, but anyone else would have gotten a worse deal. I wanted to drop the account.

American Dream Auto Protect is a very good extended warranty to have. The company sent me a text and I was looking for a warranty service, so I called and talked to them. I got my policy set up over the phone and the representative was knowledgeable, because he was able to ask me questions. After I answered his questions, he went into detail on what I qualified for. He gave me senior citizen and veteran discounts and those brought my monthly premium down to $99, which is very appreciated.

American Dream is a good company. Their price is affordable. The sign up process was good. The guy that I talked to was knowledgeable.

Just based on their hard sell, I strongly recommend not using this company. I asked for a free quote and received two quotes. I said I would think about. Next day I received a call and was again given a quote and I said I was no longer interested. The caller kept going over the same sales pitch and I asked if he was listening to what I said. Eventually, I hung up on him. Since then, I have received at least 10 phone calls from the company about giving me a free quote. The last 3 assured me they would put me on their no-call list. Maybe third time is the charm? I told them this is harassment. I have blocked the numbers they call from but the calls keep coming from different numbers. If they are that desperate to sell, something is not right.

Customer brought in car for timing chain noise. Wouldn't process claim. Had to send adjuster to verify. Then said it needed teardown to verify and that customer was responsible for cost of teardown. Car has already been here 30 days waiting on their approval. I have worked with every other warranty company and never had any issues. Wynn, ASC, Zurich, Endurance, and a few others. Never had any issues. I would steer clear of this company! They'll take your money and your car will sit. Only to have a claim denied after you go through their BS and you still have to pay the repair.

I needed vehicle service contracts for a '17 Ford Fusion and a 2003 Camry. I called Ford and they recommend American Dream, so I gave them a try. The rep explained things as well as asked questions about the vehicles, then the signup went smoothly. The customer service was good. I already have someone signing up with them as well.

I was googling and among American Dream, Endurance, and CarShield, American Dream had the best offer. Their rep on the phone knew what she was doing and she got a good mouthpiece. She said I get bumper-to-bumper coverage and I got 75,000 miles of warranty. But when I brought this vehicle to the bank, I didn't even get that. I got only 30,000 miles of coverage. Then she said that my deductible will be $100, and if I used the warranty company through the bank, I would have had a $500 deductible. So, I found the difference on it and I hope that in the long run, everything is what it is.

I had a service contract with another company and really wasn't too happy with how much it cost. I thought I'd try a couple of different ones and filled something out. I got calls from six different places and decided to go with American Dream. Their ratings and price seemed good, and the sign up went very smoothly. They were a little pushy on trying to get me signed up with money, but that's what their job is. So, it was not a big deal.

I'm doing good with American Dream Auto Protect. Their prices are cheap and doable. The policy covers my Buick Enclave and the signup process was easy. Then they said it takes 10 days for them to send me the paperwork.

I spoke with a representative from American Dream and their sign-up process was easy. I was impressed with the package that I got and having the coverage gives me peace of mind. I'd also tell my friends that American Dream's offer is a good deal, so they should go for it.

The sign-up process at American Dream was good and the person I talked to was great.

American Dream offered a more affordable option compared to other auto warranty companies. My experience with their sign-up process was excellent.

Sometimes, things happen and I wanted to protect my car from any breakdowns. I signed up with American Dream Auto and it was easy. When I spoke with the agent named Frank, he told me the coverage I could get. I went with the full coverage, which includes the motor and transmission, and they've sent me the information. Overall, I got a good experience when I signed up and I can recommend them to other people.

The sales representatives are experts in selling the product, however once you’re in, the customer service goes out the window. They have long wait times, the representatives are not customer friendly and they denying claims repeatedly. You can’t speak with a supervisor, all they say is someone will call you back, been waiting for almost two days for a supervisor to call me back. Please do your research before giving this company your money.

When I signed up with American Dream, we did it all online. They also got me what I wanted and needed. Every time I whined about the price a little bit, they changed it and lowered it. I have no basis for what things should cost. So, once the rep got it down within the number that the insurance company gave me, I said, "Okay. Let's do it." They charged it to the credit card and I was done within 15 minutes. I'm covered for five years and it takes care of my potential issue with the new used engine and turbo.

I want to change my reviews, Because Michelle reached out & took care of everything. She was very polite & hands on, she apologized for the last rep that made this seem like a scam, so I want to say thank Michelle. 😊

Horrible customer service! They do not pay out on any claims. I had to pay out almost 12k on a timing chain failure one of the tensioner pulley gave out. They declined my claim after 4 months because of mileage. I only have 102k on range rover supercharged. It has a chain not a belt. Then I called in to cancel and get a refund. They offered to send me a check for $2000. Still waiting after 40 business days. Just stay away from this company. They only give you the runaround and overpromise but never payout!

This extended warranty company was recommended to us by one of the auto service advisors at the dealership where we purchased our vehicle. We are very much pleased with all of the things that's covered in the policy as were quoted to us by the customer service advisor with whom we spoke to. We were also very satisfied with the price quoted to us which was affordable since we are senior citizens on a fixed income.

American Dream’s customer service has been very helpful and informative. They were the first ones that returned my call and the quote they gave me was good, too. I just came on board within the last 30 days.

The American Dream Sales rep I worked with was very informative, not pushy and just told me the facts.I also like the fact that they were kind and didn't make you feel pressured. Plus, they have reasonable rates, too.

I went with American Dream because their package sounded better than others and the cost was in my price range. Brock, the rep, was very knowledgeable. He answered all my questions and he wasn't pushy at all. I definitely had a great experience. However, I haven't received the packet in the mail yet that he said I was gonna get. It’s been a couple of weeks now. I only received an email of the contract.

I was deciding between getting a new vehicle or keeping the one that I have. But at this time period, hoping that you don't end up with a large bill is not really an option. So I needed to either get into something that wasn't going to break down and still have some kind of coverage and/or have coverage on what I have now because there's nothing wrong with it, but all it takes is something.

American Dream’s service was excellent. They were very helpful and professional. They explained everything to me in detail. It was a really good deal. I couldn't pass it up. I was very satisfied with my experience. I would definitely recommend it to family and friends.

I tried calling different companies but the American Dream rep was the only person that really talked to me and sent me information, including the contract. Everybody else wanted me to go to websites, but I'm 71 years old, and I'm an old person. So, I'd like to have the paper in front of me before I do it. Quite frankly, the rep was so good that I paid for the policy in full for six years. She told me that I'd get my thing from the company in about six weeks via the paper version in the mail, but she sent me the email with it. She didn't pester me. I told her I was gonna make a decision at the end of the week and she waited till I called her.

I called Endurance and their price was high. But when I talked to the American Dream rep, he went down as much as what I can afford. He was pretty good.

I have a Nissan and it's an older vehicle. People say that they're good cars, but I wanted to make sure I was covered. Previously, I had a car that got toaled and I didn't have the coverage on it. I didn't want to experience that all over again. So, I got a warranty with American Dream and I've been protected for one month. I've tried three other different companies and I wasn't pleased with them. I haven't used anybody else, but they gave me reasons to not try them. But so far, American Dream hasn't given me that reason. Signing up with them was amazing. Miss Christina helped me and she knew her job very well. She was very detailed and she told me the paperwork would be in in two to three weeks. So, I'm still waiting to get my information in the mail. I would tell others to give them a try, and their dream may come true.

I wanted something that fits my budget. American Dream had the price that I wanted. I told the guy that my car hasn't had that many miles on it. He sent me an email and I told him my mileage but he didn't change it. I asked him if I would get any paperwork, but he sent me the email. I want the paperwork. And he never sent that to me.

I wanted to get the extended warranty on my truck. The gentleman from American Dream who was helping me was reasonable. He was very knowledgeable and had a good attitude. Certain things that I would ask him, he would answer it perfectly. I was very satisfied with him.

The discussion I had with the guy at American Dream about the standard policy was straightforward. I appreciate him taking his time to explain different things I wanted to know about.

The signup process with American Dream was good, and the price was reasonable. But I just bought a policy but I haven’t used it yet.

The representative at American Dream was very nice. All my questions and concerns were answered. They sent my contract by email.

I was looking over the internet for extended warranties. I picked American Dream out of the lineup and called. The guy that I talked to, Sid, sold me on it. They told me that everything was covered - everything that they have called from bumper-to-bumper except cosmetics. And that was another good selling point for me. They were also able to send me all of that in black and white so I could read it over and make my decision. They told me my deductible and my payments and told me that there were unlimited times to go in for a year and that each year is on the blue book value of the vehicle.

The rep was persistent but after further consideration, I'm going to cancel. I just feel better to go with a more established company.

I have a ‘22 Jeep. It's in good shape, but it's turbo. If and when anything happens, it would be very expensive. So I'm getting the warranty as a preventative if I have trouble. I started looking for companies online, and several people called me. I wasn't really impressed with Carshield. Then the gentleman from American Dream called me and he was really nice. He was a really good guy. He went through every detail. I said, “Basically, you're saying it's bumper-to-bumper except for the tires,” and he said, “Yes.” But he continued what was covered, and I don't think there's anything on this Jeep that's not covered except for the tires. I got 4 brand-new tires on my car and I have roadside assistance. So the first 60,000 miles, it's covered with replacement tires. The plan that I got is at $135 a month.

I planned to pay off my car note sooner that the actual due time. I checked around to find the extended warranty plan that suits me. I received a call from American Dream Auto Protect (ADAP) after I decided to go with another company. I informed the ADAP that I had done so. He continued to convince me to change because ADAP has better coverage. Then he began to badmouth the company I went with. He even told me to Google the reviews for the other company to see for myself how bad this company is, and how many lawsuits they had. I told him that I will google both ADAP and the other company, and would get back to him in 24 hours. He went ballistic trying to convince me that ADAP is better.

Professional Presentation, Complete information. I chose this company over three others. Coverage was complete in presentation after considering three additional companies. I chose this one because it met all my criteria. I do find my big required to do this review Objectionable. I am eighty seven years old

I have a Volvo XC60 that I have covered with American Dream. I chose them because of their price and coverage. And I’ve been with them for two or three months now. When I called in, the representative answered all the questions that I had. But didn’t sign up right away. I did some more research, called back, spoke to the same person, and got set up with them. It was an easy process. I felt comfortable with them, because I wouldn’t spend my money if I didn’t.

I signed up with American Dream Auto Protect for full coverage on my Ford Escape probably two to three months ago. Signing up was easy and online. They contacted me afterwards. The sales representative was good and knowledgeable. I have received the hard copy of my warranty and I have reviewed it. I haven’t used it yet, but I’m satisfied based on what I've read.

I got American Dream Auto Protect because I don’t want any surprise expenses in case something breaks down. Their rep Isaiah was great and very helpful. His willingness to listen to me and explain everything was impressive.

I signed up with American Dream Auto Protect because I needed extra coverage and peace of mind. The representative who helped me sign up was great and very helpful. He explained different options we could take and what would work for us. He was really good at it.

I’ve been with American Dream for three or four months with my Mercedes, and I may have heard about it through Instagram or some ad somewhere. And the representative who helped me over the phone was good. But I haven’t had any experience with them yet.

No stars. They’ll upsell you to their highest product and pressure you to write a good review after they do. And when it finally comes time to use your best warranty they have to offer. They tell you you can go anywhere but it’s what only place they have coverage with. And when it comes down to it they’ll find a way to say that was out of their coverage you bought. They cost me over 10 grand. Go somewhere else that’s actually reputable

Enjoyed the conversation. Very informational. Guided an excellent job. Very impressed. Checked with four other companies. Didn't seem to be as informational and wasn't as pleasant to talk to you. They were too pushy.

Thank you to Sam ** for your wonderful customer service and helping with my policy. Everything outlined in the policy was accurate. I had questions about cancellation and coverage and everything was answered.

The customer service people from American Dream were patient with me, forthcoming about the product they had to offer, and communicated everything well so I could understand it. In comparison to other service providers, their price was reasonable.

The people at American Dream Auto Protect were very nice. Their service and connection has been good. They took my account information to where it should be taken out on the 3rd of every month. I would like anything a little bit cheaper than anybody else. So, I liked their price. I paid $109.