American Dream Auto Protect Reviews

What’s I’ve learned about these warranty companies is that they are quick to take your money and when it’s time for payout they find every opportunity to deny your claim. NEVER AGAIN. I will save money.

I spoke to Michelle on 09/092025 in reference to my existing claim. She was able to answer my questions without hesitation or attitude. Best customer service I've had with American Dream Auto Protection

If you purchase, be aware that if your car breaks down to soon to your coverage active date, they will list it as a preexisting condition. Our car broke down in the middle of the highway from alternator failure and they labeled it this. How in the world do you drive with no alternator. I had driven a total of 1533 miles from the time I purchased until the time my car alternator went out.

Frank did a tremendous job, explaining the programs and coverages. I do have a peace of mind knowing my vehicle is fully covered for the next 5 years. I would definitely recommend American Dream. Looking forward to many years of wonderful service.

I had a very disappointing experience with this extended warranty company. I submitted multiple claims, all of which were denied. The reasons given included a supposed pre-existing condition and alleged overheating—despite the fact that my car has never overheated. My certified mechanic directly disputed their assessment, but the company refused to acknowledge the repair shop’s findings.

My contact with Rashonda this afternoon was an absolute pleasure. She was consummately professional, extremely prompt and courteous in resolving my issue. She reflects tremendous credibility on American Dream Auto Protect, and was patient and cheerful throughout our conversation!

Warning – American Dream Auto Protect. This company is deceptive. My contract said in bold $75 cancellation fee, but buried in fine print they added $250 after 30 days. When I cancelled, they charged me $350. Their response? “You should have read the contract.” Clearly designed to trick customers — beware before doing business with them.

My whole experience with American Dream has been great! The woman I worked with was Christina. She was very thorough and explaining everything to me and very patient with my having a hard time making choices. After talking to her my choices became easy and sensible! Thank you American Dream for all your time and patience that you've given me.

I think Joseph did a good job of selling me this insurance policy. He was accurate. He's consistent about what type of plan I have and I got the discount rate which I appreciate that he was courtesy for light and I could understand everything he was telling me and I have my wife next to me so she said that "This is a good insurance for you."

The best experience with online warranties, and all that that entails! Roger ** was the absolute best representative, and to know that I may call him anytime if I have questions. He is an expert at this, and disclosed everything I needed to know. His patience, and understanding was above, and beyond, and the extra help he gave me to make it possible to have this warranty is greatly appreciated. 🌺

The young lady that I spoke to today on the phone was very polite clear understanding of the English language. Pronunciation and volume. She was courteous, she was kind, she said yes, please and thank you, which in this world does not exist anymore. This is a company I definitely have as my extended warranty for my vehicle of a 2017 Honda HRV. They also offer veteran discounts which include payment arrangements and payment options for when you fall behind or need to make other arrangements. I would definitely go with this company. Because they are wonderful. I've dealt with other extended warranty companies that have been rude, inconsiderate, non-compassionate and just plainly out, not worth your money. Dream warranty is definitely the way to go.

Updated on 09/02/2025: Nothing improved. A rep called just apologizing and not knowing what kind of tactics are used. They reiterated that the refund had not been sent yet but did not know I had been told that the refund was deposited by a colleague. So again, for several weeks either the check has not been sent out or it has and I have been lied to. Without any proof of anything, we can only conclude that ADAP has not done anything.

Rating is for your system, NOT the agent. Sonia was great, very helpful. Your system, however, is not the greatest. Text out of nowhere telling me I’d be terminated today, phone number provided didn’t work, looking you up on Google gave several different numbers, several didn’t work and a really long wait time on hold with very poor connection.

Everyone showed excellent customer service and made sure I was happy with their product/warranty I received and that it met my requirements and expectations for the cost of repairs that was covered under the warranty.

If I could give zero stars, I would, and I DO NOT BELIEVE that the positive reviews on this site are real. My elderly father enrolled with American Dream Auto Protect, and in my opinion, the entire experience was exploitative and misleading. Their so-called “Vehicle Service Program” is FULL OF TRAPS IN THE FINE PRINT.

I was needing to review and extend my automobile extended warranty. I went online and looked for the top five extended warranty company and submitted an application for coverage to each. Jessica at American called me, emailed me, walk me through all of the coverage options and helped me understand those coverage and pricing at the end of the day. I decided this was better coverage than I have found anywhere else so I paid the bill and I will see if the coverage actually lives up to the ratings but as of today I’m a half a camp.

I spoke with Sonia at the American Dream Auto Protect customer service/claims department. She was very helpful and followed through on emailing me my policy's Declaration page. She certainly listened and addressed my questions and concerns when making the call. Her help was very much appreciated!

MS. ** was very professional and showed excellent customer service helping me today with all my needs for a smooth transition with American Dream Protect. She's the greatest. Thank you Rashanda for your expertise with my car protection warranty. God bless you.

I purchased a policy for my 2023 Escape on 18-Aug-25, but had not received my warranty card or other ID in the snail mail yet. The rep I spoke to today e-mailed a copy of my policy & mailed another copy of my ID Card.

Christina was very easy going and did not pressure sell me on this company. We enjoyed our conversations about anything and everything. She knew what she was talking about and was knowledgeable about other competitors. I loved 🥰 her east Jersey accent. We had a common bond and it was dogs. I give her 5+stars.

This company is a scam. Do not purchase! They will continue to take your payments if you do not send in your odometer and vin# after 7 days. Not to mention deny every covered item. I am pursuing legal actions.

Updated on 08/28/2025: After that review, I was contacted by a representative named Michelle. She kept saying she wanted to help me and asked about my experience. I informed her I wanted to cancel my policy, but I was told there would be a $250 cancellation fee, plus another $75 fee — none of which is mentioned in my contract. In fact, page 6 is missing from my contract altogether, which I find very suspicious.

I’ve had American Dream coverage for over a year. Bought my warranty about 92,000. Just broke 100,000. Long story short denied my claim two times. Say they don’t cover clutch’s. Informed them. My Jeep does not have a clutch. But I have a clutch drum inside of the transmission. So they said that part was not listed in my warranty. But in my warranty says all lubricated parts. And the clutch drum is a lubricated part inside of my transmission. They say if it’s not listed and what’s listed in my components, which with five parts that was listed on the transmission on what was covered under transmissions, torque converter, transfer case, transmission, case and a couple more parts which was listed as well as all lubricated parts. You can see policy in photos.

They will not approve any claim. They took 21 days to get me my answer. That sent a third party mechanic. It clearly states in my policy the part was covered and no mention of wear and tear not being covered. The Tie Rod was broken and it’s included in my coverage. They tell you a decision but you have no choice to talk to anyone to dispute the decision. The salesperson told me he was aware of the age of the truck. Not to worry because that’s what an extended warranty covers.

American Dream Auto Protect offered comprehensive bumper-to-bumper protection for my Mercedes. Setting up the coverage was straightforward; I called them over the phone and had a good experience with their customer service. While I haven't had to file any claims yet, the setup process was smooth and didn't take long. Unfortunately, I had to cancel the coverage as my car was totaled, but throughout both the initiation and cancellation processes, the customer service remained helpful and efficient. Though I couldn't utilize the service fully, my experience in setting up the plan was positive.

American Dream Auto Protect contacted me after I initially reached out to another company. Their sales pitch was compelling, particularly the part about servicing directly through the dealer rather than at secondhand auto mechanic shops. It's reassuring to know my car, a Dodge, is covered from bumper to bumper, taking care of all my needs at the dealership.

I drive an older truck and figured it might need some coverage eventually. The representative I spoke with from American Dream was truly down-to-earth and communicated with me like a person, without any high-pressure tactics. Unlike other companies I contacted, where the sales pitch was aggressive and impatient, they just calmly provided me with the information I needed.

Had to delete my first post and replace it with this one because they did reach out to me and we were able to work out an agreement that helps me out a little, so for that, I'm thankful!

The sign-up process at American Dream was straightforward, though I found the pressure from the representative a bit high. The sales representative tugged at my emotions by explaining he needed this sale to support his family, which ultimately influenced my decision to go ahead with them.

American Dream Auto Protect contacted me regarding an auto warranty, and I decided to give them a chance. The representative I spoke with over the phone was polite and answered my questions. One small concern is that I haven't yet received any paperwork, which I was told would arrive in 5 to 10 working days. I was informed there's usually a 30-day waiting period before the policy becomes active, so paperwork may be closer to that time. If I don't receive it by next week, I'll need to contact customer service.

I've been subscribed to American Dream's service for a month now, and I'm quite satisfied so far.

I read the reviews and chose American Dream Auto Protect. Although there was a bit of overlap with the dealer coverage I already had, the sign-up process was smooth thanks to their professional customer service. The representative was extremely patient, explaining the details in depth and answering all of my questions comprehensively.

Michelle reached out to discuss the review. Did what she could to make things right.

When I requested information they promised they cover everything in my car. After 2 months they send me an update on the policy excluding almost everything. After my car went for service and a transmission was needed the provided all the wrong information and later requested a dismantling of my transmission at my cost for inspection that took almost one month, so far my car is been in the shop for 3 months and now the denied my claim for being regular use and tear of my vehicle for not maintaining in good service. I just changed oil to the engine and transmission after I purchased my vehicle 4 months when I purchase this policy. American Dream is not an honest co to do business and they will pull every excuse to not cover the claim. They are trained to take you for a right and take advantage of consumers. Don’t use them at all.

Save your own money. Use a credit card. Relying on American Dream will cost you thousands and all claims denied. Platinum package- whatever the case. They won’t cover it. Complete waste of time and money.

Updated on 08/20/2025: Beware of the small print!! Beware of the small print! American Dream representatives will sound very thoughtful when making a sale for their service. Once you are in they will do everything to find a reason in the small print as not to cover a service. I admit I did not dig deep enough into the details of the contract. When one does you will find that you are not getting the value you pay for. GO SOMEWHERE ELSE or you may be left with a repair bill you thought would have been covered.

If I could rate below zero stars I would. They promise so much when selling you a policy but all of it is lies. They are scammers and very deceitful. Stay away from this company. They denied me claim for no reason. The dealership was shocked that they said there was no mechanical failure even though the cooling fan did not work.

I spoke with Jordan ** and he was outstanding. American Dream Auto Protect saved me more than my current Extended Warranty Company. I love the customer service provided to me by Mr. **. He was very informative as well.

I am so impressed with the excellent customer service from the first hello to the end of our conversation! My Rep was thoughtful and worked to get a policy that was a match for my needs. He explained things clearly and gave me his direct number. This company has a solid reputation and now I can see why!!!

I was driving my 2017 Chevrolet Traverse and the vehicle started to shutter. I took the vehicle to an ASE certified repair facility. After diagnostics they determined the vehicle needed a new transmission. We filed a claim with American Dream Auto Protect. They sent their adjuster. He had the vehicle less than 5 minutes. The claim was quickly denied with little explanation. The repair facility recommended I take it to a dealership. I did so. They charged me transmission and determined it needed a new transmission. We filed another claim with American Dream Auto Protect. They replied that the claim had already been denied.

Updated on 08/12/2025: So after emailing the address they listed I did not receive any correspondence. Not even an auto response with a "we received your email and we will be in contact with in ...." So I called and asked to speak with a resolution manager. I was told no one was available and would it be okay to have them call me back. I said so far the track record for return calls is zero, but I would take a chance. He then hung up on me. Seriously doubt I hear back from them via email or phone call.

I needed a warranty for my Chevrolet Traverse, which had about 45,000 miles on it and after a quick Google search, American Dream Auto Protect was the first company I reached out to. The main reason for getting the warranty was to have peace of mind in case the vehicle breaks down.

Updated on 08/15/2025: American Dream won't pay what they promise. When American Dream responds on review sites that they want to resolve the issue it is simply for show! When you call for resolution about a claim that they have denied, they say the claim is now closed and because it's now closed, they can't do anything about it. Because I finally paid my own repair bills that American Dream should have paid, they say I now have no right to contest the fact that they didn't cover it? That really sounds like a scam to me!

The representative I spoke with during enrollment was excellent; he clearly explained all the details and secured a very good deal. This was reassuring, given that reviews online vary between positive and negative experiences.

The representative I worked with was a good salesman, and I'd recommend American Dream services to friends or family due to the comprehensive coverage they offer. I'm very satisfied with the protection and the ease of getting everything set up. Although I haven't filed a claim yet, I’m confident in the coverage. Overall, I'd give them high marks for their service and pricing.

American Dream Auto Protect reinvests profits into their service quality rather than extensive advertising, unlike other familiar brands like CarShield or Endurance. This perspective was both unique and appealing.

I received a call from a salesperson from American Dream and the customer service I received over the phone was excellent. The coverage that they offered met my expectations and they promptly sent the contract to my email, although I haven't had the chance to look it over yet. The signup process was straightforward and hassle-free. Overall, I found the professional handling and customer service experience with American Dream to be outstanding.

Great customer service, helped get me a military discount and gave me a lot of information that make sure my decision to get a plan that took the worry out of car issues that can come up anytime. Christina was super helpful, knowledgeable and great to work with.

American Dream Auto Protect impressed me with their excellent customer service, along with their pricing and coverage options which just clicked for me. Although I've only made a purchase and haven't filed any claims yet, the service during the purchase was exceptional. They were very helpful, answered all my questions, and even went beyond my expectations for a car warranty service. I'm covering my Cadillac with them and from what I've seen, their offerings beat other competitors, especially in terms of pricing and coverage. So far, I'm quite satisfied with my decision to choose American Dream Auto Protect.

Setting up the policy was straightforward, and a phone call with a representative made it hassle-free. The representative was professional, knowledgeable, and not pushy, which was something I appreciated.

While researching, American Dream Auto Protect came up as a viable option, and soon after, one of their representatives contacted me, making the decision easy since their offer sounded reasonable.

American Dream Auto Protect is not a true warranty that gives peace of mind. Instead of reassurance, it often brings surprises and denials when you need coverage most. In contrast, while CarShield has its stipulations, it has never left me without peace of mind.

The American Dream representative who assisted me provided all the necessary information, which ultimately led me to purchase and pay for the warranty outright, opting for a five-year coverage deal. I considered it a calculated risk due to the mileage on my car, which had reached 93,000, and felt that having insurance was important.

We took out a policy with American Dream for my Chevrolet Blazer and I’ve been with them for a couple of months now. It seems like a solid choice. The process of setting up the coverage was straightforward, and what sold me was the reasonable pricing. Despite the 30-day waiting period and a $75 deductible, it wasn't an issue because I appreciate the flexibility they provide, allowing me to choose any mechanic I prefer and I know a skilled mechanic who previously worked at Chevrolet. Chevrolet tried to give some information to him one time on how to fix something and he laughed at them because he knows more than they do.

Worst company to go through. Go through anyone but this company. Company's complete dog poop. Any company, but this company would be better than this company. Use any company but this company. Worst company ever. They deny all your claims.

I was with another warranty company and their rep convinced me that they were a far better company. I got a platinum plan and they said it pretty much covered everything. Needless to say, my car goes into the shop and they covered NOTHING. They told me they would apply $1800 dollars ONLY because I was a premier customer. I asked how much I would get back if I canceled all my policies and even that was extremely low compared to what I paid. I will be looking for a BETTER company.

This was supposed to be 89.00 locked in and now it’s 119.00?? Please call me. I need this fixed. And would like to stay with you but if the price won’t go to where I was quoted the first time I’ll cancel and demand a refund.

Called months ago to get a quote, decided at the time I needed to hold off, took money TODAY without consent for a deposit that I did not authorize. I haven’t signed anything, I haven’t agreed to anything. I want my money back.

I had a great experience with Roger **. He was respectful and informative about the plan. His expertise and communication skills were solid. I am giving American Dream a chance and hope they deliver on the promises.

As anyone else experienced this issue with American Dream Auto Protect company, on Tuesday, June 17, 2025, I canceled my policy because I sold my vehicle, I reached out to the company and spoke with Representative Calvin **, who informed me that it would take 18 to 30 business days to process the cancelation and mail out my refund check. Ok, but strange way of doing business, so I compared this experience with my 2023 policy cancelation experience with Raymond **, Claims Manager, and I received my refund in 10 days.

My rep. Paul was very helpful by explaining everything to me. I think I will be happy with your company but as for now I can only speak for my introduction to your company which was an exceptional presentation..

I had a very good experience with the agent I spoke with. He explained everything to me and answered every question I asked. He was very professional and really worked to find a plan I could afford. He saved me some money and provided excellent customer service. Thank you Mr. **.

I recommend, without any reservations, American Dream Auto and their representative, Peter **, to anyone seeking the most comprehensive and economical mechanical breakdown coverage for their vehicle. Peter was a consummate professional; he provided clear and complete information, was very courteous, and reflected tremendous credibility on his employer. My new plan is comprehensive bumper-to bumper coverage on my 2019 Kia for 6 years/72,000 miles!

I had a wonderful experience with Sonia. She was attentive, friendly, and genuinely committed to helping me with my needs. Her professionalism and positive attitude made the entire process smooth and enjoyable. I highly recommend her for excellent customer service!

Joseph was phenomenal, he put my mind at ease right at the onset of the call. He was very professional and courteous with a touch of humor. He was very efficient and solidly honest. I am very happy with the outcome and felt good with honesty. Joseph did a great job!

Very pleased with the service I received from the young lady. Very informative and happy to answer any questions for me as well as letting me know what to do if a problem came up. Very, very, very pleased with her service and personality.

I canceled after I bought a new car. They still are charging me 2 months later and refuse to cancel my policy. Canceled after I bought a new car. They still are charging me 2 months later and refuse to cancel my policy. No one responded to my calls and the salesman email is no longer in service. William

★☆☆☆☆ – Extremely Disappointing and Misleading. I strongly advise others to avoid American Dream Auto Protect. In my experience, this company operates in bad faith. Despite paying for a warranty policy, every single claim I've submitted has been denied — often using fine print or technicalities as an excuse, even in situations that were urgent and clearly covered. Most recently, I had to complete a necessary repair before getting their so-called “authorization” due to time-sensitive safety concerns. Instead of understanding the situation, they denied the claim again and fell back on contract language to avoid responsibility.

Michelle was very helpful to my request about my information on account. Made sure everything that needed to be done was executed. I was not understanding the coverage of the contract. She explained so I knew exactly what it was.

This review is based on my personal interaction with Sonia **. She was informative, patient and able to answer ALL questions I had in a timely manner, while confirming specific details. I appreciated her professionalism and additional assistance.

I've been a customer for over 2 years. Thought I had found better rate but after speaking to Sam, he gave me a great new rate. He was professional, very helpful and his customer retention skills are phenomenal. Thanks Sam and American Dream!

I purchased a Platinum extended warranty from American Dream Auto Protect in December 2024 for $3,500, thinking it would cover major repairs on my 2015 Jeep Cherokee. Big mistake! When I filed a claim in May 2025 for covered issues like fuel injector failure, spark plugs, EVAP system, and throttle body service (totaling ~$2,426 based on dealership diagnostics), they stalled for months with excuses. First, they denied it citing "improper prior repair" without proof, offering only a pathetic $400 "goodwill" gesture. A similar prior claim (fuel injector #5) was approved easily at the same dealership, so why the inconsistency? I had to involve lawyers to appeal, leading to inspections that confirmed the diagnostic codes but still left the claim "pending" indefinitely.

I went online and looked about American Dream Auto Protect. I was looking about it. They offered the much cheaper price than the other companies. I got the bumper-to-bumper and my deductible is cheap. I am a single parent so I need the best deal possible. I've never had an issue contacting American Dream; even when a payment didn’t go through, their customer service was responsive and handled it immediately. I'm considering adding another car to the plan.

I spoke with Sam ** this morning from American Dream auto warranty, I had to cancel my policy unfortunately because my car was totaled. He was so kind and respectful and he canceled my policies for me without any worries. I really appreciated him. Thank you Sam.

So far, I've had a good experience with their customer service. When I called to sign up, the representative I spoke with was quite pleasant, leaving me with no negative feelings towards them. I've remained with American Dream Auto Protect, which speaks to my satisfaction with their services.

They reached out to me and help me to understand the findings.

I had American Dream on my 2019 Chrysler 300. I initially thought it would be the best fit, but my experience did not live up to my expectations. When my transmission failed, they did not cover the repair costs as promised. They attempted to sell me another policy, claiming it would cover more. This was frustrating as my original policy was supposed to provide comprehensive coverage.

Very nice interaction with Roger **. and Jordan. A+. Also very nice coverage for my car and priced just right. Covers everything that’s needs covered and is good for the remaining time for my car to be on the road. I’m retired so I don’t travel a lot to and from grocery store and or the doctor's office.

He gave me numerous examples on why I should buy this insurance for the car. So if it breaks down anyways I can take it anywhere and they can fix it if possible. Was very friendly and social. I would refer to others.

Mark resolved my concerns about my payment not going thru and was very polite. Will definitely recommend to my friends and family if they need a car warranty. Hope the company will In good standing in the future.

As a first time customer I had a few bad experiences with some other companies that turned me off from purchasing any type of auto warranty. Your representative (John **) was very helpful explaining American Dream Auto Protection Plan with me. He took the time to listen and answer all my questions and concerns.

Roger ** was knowledgeable about the product and process at American Dream. Once his excitement of our initial conversation started he was a super great dude to work with and I am happy to know that if I happen to need a repair I have Roger to help with the process.

🔴 WARNING: Avoid American Dream Auto Protect – Unethical & Unprofessional. This company is a nightmare. I’ve had two claims with them—both wrongfully denied. Most recently, I filed a claim for a failed bearing in my 2020 Mercedes GLE 350. My vehicle is a Certified Pre-Owned with full Mercedes maintenance records. Yet, they denied the claim citing “engine overheating”—a diagnosis my certified mechanic completely refutes. Their behavior was disgraceful: no proof given, no inspector report, no proper explanation. Emails ignored. Calls dropped. Supervisor access refused.

Mark Did a Great Job on Cancelling My Policy because My Wife did Not want to Pay for the Warranty. I will definitely call American Dream Auto Protect when I Get a New Wife in the Future. I Will Recommended American Dream Auto Protect to My Family and Friends.

Sona was really quick to helpful with the problem I had and got quick results on the payment I had bounce from my account. With her quick abilities I was able to get to other things I needed to and not be on a call all day. Thank you

I had a bad experience sales rep..So when I call the rep back I was put on hold. Was out any answers to the problem at hand. So I called back upset. Want to cancel my terms for the lack of business respect (bad business) but I spoke to Calvin ** and he went back on my policy with me and changed a little to my policy. I'm very happy now. Thanks Calvin...

Our Vehicle was destroyed upon a confrontation with a tree and the tree won. The confrontation caused our vehicle to lose its ability to function anymore. We forgot to call to tell American Dream Warranty that we no needed the warranty for the JEEP no longer was unable to function but we still had our son who was in the hospital fighting to recover. Once American Dream's representative name Cory ** was informed of the accident he immediately addressed the incorrect continuous billing and then asked if everyone involved in the accident was okay. I responded yes and I then told him thanks for his concern.

Your Customer Service Representative showed EXCELLENT CUSTOMER SERVICE SKILLS. Well knowledgeable and friendly. He reached out to take care of all my personal needs. He took his time to identify me as a customer in order to fill in my needs. Discounts were really appreciated.

I just want to start by saying thank you to Michelle. She was excellent, very knowledgeable, very patient. I explained how I was having difficulties with the dealership service advisor concerning our warranty. Michelle provided me with the information I needed to give to the dealership in order to start the process for repairs on my vehicle.

Sam ** was extremely helpful and respectful. He was able to provide me with the best plan. He resolved every concern I has. I am extremely happy with everything. Amazing people with outstanding service. I recommended you to two more friends.

Sam was awesome, he's help me out a lot. I really appreciate his time and patience. I needed to cancel my policy at this time and he completely understand my situation and he didn't try to force me to keep the policy. But I assure him that once my extended warranty on my car expires, I will definitely come back to American Dream extended warranty. I feel very comfortable with this company.

I was pleased with the information that Brock provided in letting me know what was covered and the total depth of the service policy. He was patient and understanding and very knowledgeable and was able to answer all of my questions.

Sales person was very easy to understand and pleasant. I was able to explain the situation that I wanted, and his answers were easy to follow. The price was very reasonable. I would recommend this company above all others and truly hope that others feel the same way. I truly will stay with this company.

Sonia the representative handled my billing issue so my warranty didn't lapse. She did everything she said she was going to and reached out first thing Monday morning as planned. Appreciate the excellent customer service. Really appreciate Sonia and ADAP for working through my payment arrangements over the weekend while I was out of country. My card was declined and Sonia at ADAP made arrangements for me to use my debit card once I got back to states on a secure connection.

Frank was amazing. He went through every detail to make sure I understood every aspect of my purchase. Frank is a very kind man. He is a company man who takes pride in his job. You feel like you're his only client. The warranty is fabulous. I don't have to put and additional 1000 miles on my car like other warranty companies. Highly recommend frank and this company.

MS ** was the representative I spoke with upon my contact with American Dream concerning the expiration date for my policy. MS ** was Courteous and Professional. MS ** made me feel VALUED. She reviewed my policy; Answered all questions. MS ** provided me with the Excellent Customer Service I EXPECT from ANY/ALL companies. Thanks

First experience with them. The enrollment was relatively easy and the coverage looks good. I can't give a full review until I experience them after the sale if there is a claim. Hopefully they will be better at communicating than the last company I tried. The last company I tried denied a claim then when they agreed it was OK, Payment has yet to be received so I canceled it.

My wife's car was covered by American Dreams. She filed 3 different claims in one year, and all were declined. There's always a reason why they will not pay for any repairs, even the small ones! They always find an I clause in the contract that eliminates their responsibility to pay. This was a great concept or Idea, but it's just a con Game! I would not recommend this car warranty for any reason, even if I were paid to recommend it!

I would like to say THANK YOU VERY MUCH for Sonia. She was very nice and helpful in help me to do my PayPal payment. Very nice and easy conversation and Information to where I can use to fix the car when it is needed. Sonia have a nice and blessed 🙌 day.

Sonya was very courteous and really showed concern about my car care needs. I would definitely recommend American Dream Auto to everyone. I already gave 5 people your info to get a policy with you. I hope they get your services as well. It's really comforting knowing that I don't have to worry about having large amounts of money for my vehicle. Thank you!🌟

Sonia is the only one that actually gotten where I needed to go. Pointed me in the right direction to speak to a representative that didn't answer nor hang up on me. While the gentleman I've spoken to did help me out in completion. If only this company's customer service were like these two (2) it would be more recommended in my book.

Calvin was very helpful & informative. He was professional during our conversation. He help me understand the contract a lot. He gave me a new start date for my contract. He totally understood my concerns for as warranty for my vehicle. He did mind being on the phone for a lengthy time. I appreciate his patience with me. That shows & tell a lot.

I went with American Dream Auto Protect when faced with the need to renew the auto warranty for my 2019 Santa Fe. Initially, our credit union offered a solid warranty when we purchased the vehicle a few years ago. It always served us well, covering up to 120,000 miles, but given our high mileage usage, renewal offered less coverage for a higher price.

Professional and very helpful. No mile requirement. Helpful and answered all of my questions. Cover almost all parts of the car and I can choose my mechanic. I can also take the car to the dealership. I had a great experience with my salesman. I would recommend them to anyone. Thank you very much.

I expressed my concerns with the reviews I was seeing. Associates Louis stated he would get a manager on the line to clear up any misunderstandings. I was in the process of signing up, credit card information already given and then the line hangs up. This only intensified my angst based on reviews stating you all were scams and mechanics did not like to deal with you. Please have a manager call me, I need reconciliation with what just happened or I need a full refund. Thank you for your quick attention to this issue.

I had problem with automatic transmission. Took it to Ford dealership and they found the problem to be a torque converter. American Dream wanted to go further and check the transmission as well. The problem is that they wanted (me) to pay for the tare down of the transmission. So I ask them, what am I paying you for? They tell me it's just the way it's done. So I go to cancel my service and they say I owe them $299 to cancel. These guys are total scammers. Don't use this company. You will regret it!

I had an issue and called. A very nice woman named Sonia answered my many questions and fixed the problem for me. Very professional and polite. Was an absolute pleasure to speak to even though I was a little agitated. I must tell you I’m impressed with the interaction with this company. Real people. Thank you.

I called, and someone told me to call back the following day and I did and was transferred to customer service, but no one answered my call for more than 45 minutes, which was a few minutes before they closed. I was queued at number 4, but at the end of 4 minutes of waiting, I was then bumped to number 5, that was when I knew what could happen and I was right.

I was helped by American Dream company and I support this company! I believe they are honest and fair and will be there for me whenever I am in need of their services. If you are looking for a competitive company that will tell you the truth and be consistent give them a call as soon as possible!

Great service, easy to file a claim. Would recommend to friends and family. I plan on adding my truck as well.

I went with American Dream Auto Protect based on my search for a warranty provider, as my Jaguar didn't come with one. After researching online and comparing other options, I found that American Dream covers a lot while costing me less out of pocket.

Thank you American Dream for reaching out and making my issues right.

I went with American Dream Auto Protect for its strong reputation and being ranked among the top three warranty programs. The sign-up process was quick and efficient, and I appreciated that. I opted for extended coverage to avoid potential mechanical issues for my wife's Land Rover.

American Dream Auto Protect seemed like the best option price-wise when I found them through Google. However, my experience hasn’t been the best so far. Recently, I had to make a claim due to an oil leak caused by a rock hitting the undercarriage of my vehicle. Unfortunately, they denied the claim, citing wear and tear, though I believe it was not the case. I've only been with American Dream for half a year, and while I hope that if I encounter another issue, they will provide the necessary coverage, this current experience leaves me uncertain about recommending them entirely. At this point, it's a middling experience for me, and I remain hopeful for better support in the future.

A gentleman called me about getting this service. I told him I wasn't sure I didn't give him. My debit told him he ran. It said that it wouldn't go through. He wanted me to call my bank. I did my bank said they didn't see it. I became suspicious and I decided to not do it. I told the person. And July you guys debit my account erroneously. I never gave You permission. You interfered with my mortgage payment, very frustrated and upset.

I had a wonderful experience with Sonia. She walked me through the whole process of getting my reimbursement and went the extra mile in her speedy correspondence. My repair was not covered but American Dream gave me a courtesy payment.

I like that American Dream Auto Protect's pricing was more affordable compared to other companies. The signup process was also straightforward and everything was managed online.

I was a novice regarding extended warranties. After talking to 3-4 different providers, I called American Dream and discussed all the various aspects of choosing an appropriate extended warranty policy with Sabrina **. She was terrific. Answered all my questions and pointed out several things I would not had even considered. Sabrina was great to work with. Although American Dream hasn’t been around as long and isn’t as well known as some of its competitors, it’s likely worth your time to give them a call.

The customer service representative, Sonia, was magnificent. She would courtesy, knowledgeable, and helpful. Sonia made the experience a flawless endeavor. She was able to respond to our issues quickly and efficiently. Sonia is a true professional and a worthwhile asset. We would jump at the opportunity to have such an enigmatic individual amongst our staff.

Never had a auto warranty before outside of a new truck. This company didn't beat around the bush. They just threw you in the middle. My experience was quick and to the point. I was very surprised about the affordable price. Hey it's a no brainer to go ahead and get a policy. Just for peace of mind.

Coverage for a platinum plan is minimal at best. And then, when I tried to cancel the plan after 6 months of having it and not receiving any approval for any repairs, they told me it was a $250 fee because I hadn't had it for a year!! SCAM artist.

I Was initially hesitant to purchase an extended warranty for my luxury vehicle, but after encouragement from the dealership and the mounting costs that I feared would be ahead of us I opted for American Dream. I am happy to say that all of my experiences with them have been excellent, friendly and professional.

I was very satisfied speaking to Sonia, she was very helpful of giving me information about my warranty. She also emailed me copy of my warranty and described certain things on my warranty that were in warranty and that were out warranty as far as suspension and shocks. She also took payment over the phone and was very kind and sincere.

I Received a text to update my payment credit card and I called the number and was helped with Sonia who was very friendly and helpful! The call was efficient and fast. I have had a very good experience with this company so far! Sonia is an asset for this company as their representative.

After. Calling the problem was on my side. Called the card and fixed the issue. All taken care of. Plus I was notified that it was my last payment. Which made me very happy. The associate found my account, resubmitted the bill and it was done. An email was sent to me to confirm.

Truly an awesome experience dealing with Michelle this morning. She was very professional and answered all my question and concerns. Would recommend her to any person looking for auto insurance. Curtis L. **.

I like this company because every time I call the agent that takes care of me knows his job and any question I have he can answer it freely. They happen to be one of the top rating and consumer report so that’s pretty interesting to me since they are my extended warranty and I can use them nationwide.

My son and I were searching for a warranty that offered comprehensive protection. We compared several companies and reached out to American Dream Auto Protect for more in-depth information. I appreciated their transparency in detailing what they provide beyond what was available online. Despite planning to delay getting their warranty due to a job change, I was quite impressed with the service they offered.

Very nice and explain everything to me. Great price for what you get. Everything seems to be good. I look around and I think this is the best price. I get more for the price. Gave them call. I talk to John. He was very good explain everything.

I spoke with Calvin **. He was very knowledgeable in providing information and answering my questions. He conducted himself in an extremely professional manner. He spoke slowly and clearly so that I was able to understand what he was saying without having to ask him to repeat himself. Our conversation left me with a positive customer experience. Thank you, Calvin!

I decided to protect my 2025 Honda Ridgeline with American Dream Auto Protect, due to their solid reputation from multiple online reviews. They consistently ranked among the top three in customer satisfaction. Unlike other companies that bombard potential customers with emails and letters, American Dream was refreshingly non-intrusive and professional, a factor that influenced my choice significantly.

I purchased American Dream Auto Protect for my Kia Soul, due to its age and the peace of mind an auto warranty brings.

Even though other companies, like Endurance, seem to have bigger advertising budgets, anecdotal satisfaction from a few people convinced me to give American Dream a try. The customer service, when setting up my service, was alright. However, there was a hiccup because when I signed up with American Dream, I already had a warranty through the dealership from whom I bought my car. The person I dealt with from American Dream assured me they could help retrieve the money from my old warranty, but that hasn't happened yet. This situation has been a bit disappointing.

I researched American Dream Auto Protect online and their ratings were good and with the Better Business Association. The process of working with them was notably efficient. One thing I truly appreciated was their approach; unlike other companies like Carshield, they weren't pushy at all. This respectful interaction was a refreshing change from my previous experiences. While there wasn't anything particular I felt needed improvement, I found their service pricing to be fair. I was initially concerned due to the limited feedback from others when I asked around. However, my overall satisfaction diminished these concerns, and I am genuinely pleased with their service. My experience was smooth, efficient, and instilled a sense of confidence.

My car, a Chevy, was getting old, and I wanted coverage in case anything went wrong. I landed on American Dream Auto Protect. Unfortunately, my experience wasn't ideal. When I tried to use the auto warranty, I found out they couldn't cover the cost of a new motor because the repair was worth more than the car itself. This left me quite disillusioned with their service. On top of that, when I decided to cancel the service because my car was inoperable and I couldn't use the car warranty, they wanted to charge me a $250 cancellation fee. They claimed it was part of the agreement we signed. I didn't feel this was fair. It seemed unreasonable to pay for a service I wasn’t using due to their inability to fix my car. In conclusion, American Dream Auto Protect did little for me. They didn't provide the support I expected and added the frustration of a cancellation fee.

I looked up vehicle warranty providers and signed up with American Dream Auto Protect. The process was smooth. I spoke with someone and found their customer service to be quite good, which was reassuring. I have a Nissan under this coverage plan and the cost and coverage seem fair so far, but since I haven't had to use it yet, I can't comment too deeply. I'd rate it a 3 out of 5.

I've had American Dream Auto Protect for about five months and my overall experience has been great. The customer service during the signup process was particularly impressive. One issue I've noticed, though, is related to billing; they won’t accept my debit card for payments, which means I have to call every month to handle the billing with their department. Despite this, I'm very satisfied with the company's overall service.

My experience with American Dream was far from satisfactory. I had an issue with the motor of my BMW M5 competition and needed to make a claim for a new motor. To my surprise, they declined my claim, citing some technical guidance from BMW that advised against starting the motor without oil, which I found quite perplexing.

Tim was very helpful in solving my issue! I would recommend working with him because of his great customer service! I was not aware of a fee associated with the request that I was asking and he went out of his way to explain and help solve the issue. Thank you!

On May 27, 2025 I authorized to purchase a plan, but speaking to my son and husband I was told we had coverage til 100,000 miles and did not need the plan. So, around 20 minutes later my husband and I called back and cancelled the plan and told them why we did not need it. They billed me anyway and did not tell me anything that I would be charged $75.00 for cancelling within 30 days. They requested my VIN # and mileage within 7 days and I did not complete the form and thought everything was OK. So, on June 27th I was billed $622.40 again, even after I cancelled on May 27th.

Sonia was so nice! She took her time to help me and made sure everything was updated. Great company to do business with. I have two cars covered with them. Didn’t have to wait long to speak with them. Love this company!

I had my 2012 Fiat 500 covered with American Dream and setting up the warranty was straightforward. I've found their customer service to be quite commendable, despite having minimal contact thus far. Even though I haven’t had to file any claims yet, the initial setup process and interaction were easygoing.

American Dream Auto Protect's plan sounded good and when I signed up, the process worked out for me. Considering the mileage covered, the cost felt somewhat reasonable and the guy that I worked with was really nice. I would recommend them.

During the sign up, American Dream's customer service seemed to be pretty good. At first, they had asked me to put my mileage down, and my VIN number. I'm technologically very, very stupid and I hate the cell phones. I couldn't get the pictures sent to the rep in any fashion, form, or way. But he emailed me at one point about it again, and I sent him back on the email what the VIN number was, and the mileage that he was talking about on that. So, I didn't know if they accepted that or not. But I was very pleased with the customer service. I was very, very pleased with the young gentleman that got me on the phone and got me in to go into it. Right now, I'm still under warranty from the plan that I bought three years ago from the dealership. I'm on it for about another 1,000 miles or so. But I'm very pleased with the one I got to replace it with.

I worked with Calvin and Christina for my contract and I had many worries but Calvin came through for me and did a professional job with my concerns and my needs. I would recommend Calvin and Christina both to anyone that is looking for a warranty through this company. I hope that their warranty service is as good as their customer service and only time will tell.

I signed up with American Dream Auto Protect just a couple of months ago. Though I haven't had to make a claim yet, the initial steps of setting up the plan were satisfactory. The customer service wasn't horrible, but I think they could improve by providing a list of repair shops that recognize or work with their warranty. Some places I called hadn't heard of them, so a directory of partner services would make the process smoother. Overall, adjusting to the auto protection plan has been average, neither disappointing nor exceptional.

I chose American Dream Auto Protect partly due to their established presence in the market, thinking it would ensure reliable coverage. When I signed up, I found the customer service fairly pleasant. The representative was friendly, although he was unclear on some specifics that turned out to be significant to me.

The sign-up process was pretty straightforward, albeit with a bit of pressure regarding payments. One thing I'd prefer to change is the requirement to pay everything upfront, within 44 months. It felt somewhat rushed. Initially, they charged an amount they weren't supposed to, but they rectified it promptly, which was appreciated.

American Dream declined my claim, citing it as a preexisting condition, which felt unfair considering the short time frame since the purchase. I expressed my concerns, pointing out that I had invested approximately $3,000 into this policy to avoid precisely such situations, but I was met with indifferent customer service, simply informed that my issue wouldn't be covered.

The main reason for opting for extended coverage was the care for my nice car, wanting to ensure it stays in good condition. I reviewed three different companies and my decision leaned towards American Dream as they specifically covered aspects I needed, which another top contender didn't fulfill. The setup process was pretty straightforward and I was told the program would start in about 25 to 30 days.

My experience with American Dream hasn't been very smooth. Initially, the customer service while signing up was just average; nothing particularly memorable.

My drive for extended coverage sprang from a prior issue where I was left without extended coverage, and it prompted my new search. I did a price comparison between companies, and American Dream offered the best package for coverage, combining affordability and a manageable price with an extended warranty period.

I purchased a policy for my 2020 Range Rover in September 2024. The price was competitive with the dealer price so I decided to purchase forum AD based on the policy coverages. Unfortunately, my vehicles was rear ended and after 2 months of diagnosing the damages, the insurance totaled the vehicle. So I lost 2 months of the policy value by the time I requested a reimbursement for AD. Based on my calculation, nine months of coverage cost me 30% of the purchase price including cancellation and processing fees. At least I get back 70% of the cost reimbursed. It seems Fair but I do not anything to compare it to.

I went with American Dream Auto Protect after considering their services, but it was a big letdown. When I tried to cancel, I couldn't get a hold of anyone. I called, but the phone just rang with no answer and eventually died. It felt like a gimmick to me, and I didn't want to waste more money after already spending $112. I would not recommend them to others, as I felt it was a rip-off.

I was picking out some companies that had good ratings when I found American Dream Auto Protect online. They had a good rating, and I was not happy with a couple of other companies, so I settled on them. The customer service when I signed up was solid; I found the representatives helpful and pleasant to deal with. While I haven't had the chance to use the auto warranty yet, my initial experience with them has been positive. Overall, I'm pleased with my decision to choose American Dream Auto Protect.

American Dream Auto Protect offered coverage for my vehicle and additionally, they offered coverage for my home, so I decided it was time to make the move. When speaking with the sales representative, I found them to be fine—adequate for the task at hand. This was the first time I'd ever delved into this kind of coverage, and my initial thoughts on what they offered left me feeling it was okay. I became slightly disappointed with the process; the service took longer to confirm than I had expected. Initially, I thought obtaining the coverage would be a good thing, but I'm not sure now.

*POSSIBLE VIOLATION OF MAGNUSON-MOSS WARRANTY ACT (15 U.S.C. §§ 2301 et seq.)* I have the platinum level extended warranty American Dream, which is their highest tier warranty and recently, the transmission in my 2020 Silverado started to slip so I took it into a GM service center and they confirmed that it was damaged and needed to be repaired or replaced. I thought I was covered, but American Dream is denying my claim because there is a Technical Service Bulletin (TSB) on the transmission from GM.

Isaiah was very knowledgeable and helpful. They seem to have a good product that is better than other extended warranties. The deductible was lower than most with better coverage for a comparable price. Hopefully if I need to use it, it will be worth the investment.

American Dream Auto Protect had a better offer for my Ford Explorer. Their plan allowed me to make five installment payments with an enhanced warranty mileage of almost 90,000 miles over six years, which stood out in comparison to others. The pricing was competitive, and I appreciated the flexibility in payment structure.

They were completely forth coming with the process and what was covered. I felt totally comfortable dealing with them and signing up for their coverage. They helped me chose which plan was best for me at a price I could afford.

Currently, the coverage is for my 2022 Cadillac XT, and though I haven't had the chance to make a claim yet, my experience so far has been quite positive. I’ve had the protection for about 2.5 to 3 months. During the signing up process, everything went smoothly and quickly, easing the transition into American Dream Auto Protect's service. When it came to the costs and coverage options, they were very accommodating. As a senior veteran with 100% disability, I appreciated the fair rates they provided me, which I found very reasonable and considerate.

My experience with American Dream was very pleasant either Dwain ** who was very direct and personal. He gave me a complete list of what the policy coverages and help with discounts and helped me with affordable pricing.

Sabrina was incredibly professional and trustworthy in my experience. Very knowledgeable and personable. Sabrina is top notch talent! Very good. Amazing. Great personality willing to help. Good person.

Great customer service. The Mr ** was informative and able to tackle my dilemma without issue. This is my second policy and I have had nothing but great experiences with them. Give them a try. You will love that you did giving you peace of mind if your car ever breaks down.

We purchased our daughter a used vehicle and I purchased the extended warranty. So far the customer service was excellent. Christina goes above and beyond even when my phone died in the middle of my conversation (because it needed to be charged). Before we purchased the policy she explained everything to my husband and I in detail, was very clear about the coverage answered questions we had without having to get back to us! One step further I called the dealership we would go to if we need service and they agreed that the service is great and they put my mind at ease. Christina advised she will be our account manager should we need help and having a dedicated person to help is also an A plus! As far as customer service you don’t get much better than her as I was a customer service rep for years and good customer service is hard to find these days.

I had originally enrolled with another provider, Endurance, but then American Dream contacted me. They offered similar services but with a longer warranty, which convinced me to make the switch.

My Ford dealer suggested American Dream as a more affordable but reliable option for insurance and warranty. I currently have my 2021 Ford Escape covered with them and they cover the majority of the parts, including the engine, motor, and unexpected repairs. I faced an issue where I kept receiving texts saying my insurance was ending, even though I'd already paid for the month. After I called, they assured me everything was fine, just a minor hiccup with their system. As far as ease of use goes, the process seems straightforward so far, and paying is convenient since I set up automatic payments. This plan works well for me, especially being on a tight budget with a disability. It offers a good monthly plan for those with limited income.

I purchased American Dream Auto Protect for my X4 BMW, hoping their warranty would provide peace of mind. Unfortunately, my first experience with a claim was disappointing. After acquiring the warranty over a month ago, which was advertised as bumper-to-bumper coverage, I faced an issue when they denied coverage for an oil leak I had never experienced before. I noticed oil in my driveway just before visiting the shop—something unusual given how I meticulously maintain a clean garage floor.

I liked the detailed information provided by the reps from American Dream Auto Protect, which made it really clear what was covered and the process for filing a claim. This thorough explanation was backed up by both verbal communication and written material sent via email and text, allowing me to review everything as they explained it. I felt confident about what I was getting into from the start and while I haven't had to file any claims yet for my Jeep Grand Cherokee, I must rate the signup process as a 5 out of 5.

I conducted some online research and discovered that American Dream Auto Protect ranked among the top aftermarket car warranties. During this process, I also obtained quotes from various companies. While CarShield was my first call, American Dream Auto Protect really stood out for offering more coverage at a lower price. So, I signed up with them. Recently, I've faced some car troubles with my Lexus ES, including dash lights showing potential battery drainage and an odd sound possibly indicating an issue with the catalytic converter. Although I haven't filed a claim yet, I'm preparing to take the car to a mechanic for a diagnosis.

The enrollment process was remarkably smooth and left a very favorable impression on me. Despite having been a few months since enrolling, I haven't needed to file any claims yet.

My customer service experience with American Dream was great. The representative provided clarity on their coverage details, especially pointing out specifics in the contract that were crucial for me, such as coverage for major parts like the engine or transmission. This level of service assured me of their commitment to fulfilling their promises.

I searched online for insurance warranties and was drawn to American Dream’s offer. Compared to other warranty options, their rates seemed more appealing.

I was really nervous about buying a used vehicle, but after speaking with American Dream, I felt a lot better. Knowing that I have some help if there are car issues, helped roll the stress off of my back. Dewayne was knowledgeable and professional. He helped ease my angst. Knowing that American Dream would cover things like seals and gaskets is vital.

I saw American Dream Auto Protect online, so I figured I'd check them out. Previously, I had been using a different service, which left me quite unimpressed. While I haven't had the chance to fully utilize American Dream Auto Protect's services just yet, my initial impression has been positive, and I'm cautiously optimistic they'll meet my expectations.

Amazing service. Courtney ** was amazing in prompt service and providing me the information that was needed. He was polite funny and straightforward. He made me feel comfortable in what I was purchasing.

Definitely don't work with them. A big job comes up and they put off scheduling the approval, as well as an inspector for weeks at a time. My car is on stilts waiting for an "inspector" that has been schedule for 1.5 weeks and the inspector keeps claiming something is coming up. Try to call a supervisor and it is "company policy" to not pass along to supervisors or to provide customer service agent names. Just gets terrible when you really need them. Customer service is clearly trained to handle angry customers, they just say "no" to your request for any escalation or additional info.

I called today to cancel my policy. I spoke to a very Kind and wonderful man named Sam **. Sam understood my reasons. He put me on hold for a few minutes. When he returned, he told me my policy was cancelled with no fees. Sam was concerned, helpful, courteous.