American Dream Auto Protect Reviews

American Dream gave Me the best coverage for My $.

If you are looking for a warranty, a good warranty, they are terrible. It’s taking them a month to respond, and now they’re telling me that they can’t fix my car because it’s leaking. My car is not leaking it out, so I don’t know what they’re doing, but they’ve waited a month to tell me that they can’t work on my car. So now we’re going to court. If you can, find somewhere else to get a warranty, because these people will take your money, and nobody will help you.

Good customer service person to nice to me. I like that like to be with y’all.

Hello. I talked to Leo today. He was very helpful and explained the coverage very well on what I get for my money. I give him a 10. I would recommend this to anyone. Thank you very much Leo. I enjoyed our conversation today 9/11/2026.

Purchsed 2 policies and paid cash for $6200.00 in December, 2025. In September, 2026 our vehicle was taken to our dealership. We have had a relationship with them for over 15 years and 6 vehicles. Hall Honda has alwAys been forthright. American Dream was called and technician tried to for 2 days to secure an approval for the vehicle's Repair. He got hung up on twice. My husband and I found that odd. We addressed the issue ourselves and we’re promptly passed around and hung up on.

Had the best experience so far on an extended coverage. And the coverage is awesome because it covers everything plus covers some of the maintenance.

TJ/CS was a Good, Blessed, Helpful Professional individual and I enjoyed our conversation and deal with American Dream Auto Protect. You are Worth It.

Brock ** was exceptional and offered the best coverage for my budget. I appreciate his time and effort in explaining and helping me become a new customer. 2000% great experience.

I went online and requested a quote but never got one, except I got very, very many phone calls. So I finally called and got a manager by the name of John. He answered all my questions. But I felt he was very, very pushy, and I told him that I needed to discuss this charge with my husband and also check with one other person I knew that had an auto warranty to see if this was a reasonable price. I'm not saying I wouldn't sign up. But when I told him I needed a little time, and could he call me back? He hung up on me so that didn't sit well with me. Also, he never told me that you have to drive a thousand miles before. They start covering. Also, how do you find out if your auto mechanic is in their network?

I asked for a refund prior to using their service. They agreed to refund minus $600 in fees. It’s been 6 months, and after paying them $3600, I’ve only received $1800. I now have claims in with the attorney general State of NJ and the BBB. Do not use this company.

Do not....I repeat, do not purchase a warranty from this company. If you have a higher-end vehicle and try to file a claim, they will either say, "This was a pre-existing condition" or "The part that needs the repair is connected to another part that caused the issue, and therefore, your part in need of the repair is not covered under your warranty." In 9 months, I filed 4 claims, and all were denied for one of the reasons quoted above, every single time! My personal recommendation would be Endurance; my experience with them was hassle-free, with an immediate response to my claims, and they did not deny any of my claims under their warranty policy.

Respectful, Helpful, Easy to talk to, Patient, Kind.

American Dream warranty did not cover an engine part called valtronic motor (part of the engine) nor the front axle, with different excuses despite purchasing their platinum warranty. Don't buy it. When you need it, they make excuse which don't pass the smell test.

Since NOBODY gets 5-star ratings (4) is the Tops! Roger ** was my Sales Guy, and even though it’s been a few weeks now I STILL haven’t received any sales agreement, handbook or Policy number through the US Mail, but I am 💯% confident that I was sold the best service contract, given the myriad coverage!

The purchase process was quite easy. Unfortunately, when I called customer service to cancel the policy, the first time, I was transferred to the cancellation department and was on hold for 20 minutes and had to hang up. The second time I was on hold for an hour and a half and again had to hung up. It seems when I call customer service and let them know I’m canceling. They put me on hold forever and never come to the phone. They told me when I signed up that if I canceled within 30 days, I’d get a full refund, but I have to get ahold of somebody to cancel in order to get a refund. I definitely would not recommend American Dream Auto Protect!

My 1st claim was denied. I was told there was a 30 day waiting period after you bought coverage. Plan covers everything so no issues with that and the folks I talked with were fine. I took my car in for an oil change after 45 days of getting contract. They found some oil leak in the rear end. I scheduled to have that fixed as I had this coverage. Shop called me told me I was denied. I called the claim folks, said denied, still in my break in period which was 1000 miles. I said what? I was told 30 days and I was over that and shop said new leak. No one told me I had to drive over 1k miles before anything is covered. Sales folks only told me 30 days. I called Car Shield. They are 25 days and only 500 miles for their break in period. I work from home, do not drive much. This would take me 60 or more days to drive that much. I was not told the truth.

My call was amazing. Dropped my bill. Got more coverage than with Car Pro. The agent who called me was professional and polite. Handled my account fastly. Thank you for being convenient and fast.

Getting the policy was straight forward and they worked with me and got me a good rate. But when it came time for me to make a claim, now that's another story. I was stranded out of town at the end of a full week I was still getting told, "We haven't processed your claim yet," well they're closed on Sat and Sun so that means I would be there for another full weekend, a week behind schedule. So I ended up paying for the repairs myself. And I canceled my policy and they have promised me a refund but now they refuse to send me the money. So I don't recommend them.

Everything was explained in detail and my wants were accommodated. Pricing was within my budget! I feel secure in my purchase! The gentleman helping me did a great job helping me rechoose what I was looking for!

Sales rep Jordan ** was very helpful. He got my contract started today. I didn't think I could afford to get started today, but he found a way. I hope this contract is better than the previous contract with Vehicle Service Department, Irvine, CA. They were supposed to cover vehicle to 138,000, but went bankrupt’.

It was a very good experience. TJ was very knowledgeable and explained the plan well. Pricing was a little higher then I would like, but he explained what some of the benefits were embedded in the plan.

Customer Service is horrible. They keep you on hold for hours and nothing ever gets resolved. I wouldn't recommend this company considering you can't even get something answered within 5 minutes. They transfer you everywhere regardless of asking for a specific dept. They don't like given refunds and customer service isn't knowledgeable about their own company policies.

Sales Agent was curious, not pushy but informative about the advantages of the coverage and cost. Plan coverage is critical to the need for protection after factory warranty expires. Electronic number one area of coverage that this plan takes care of no questions asked!

Brock was very professional and very knowledgeable. He understood what the customers would ask and what they would be looking for and a warranty. Brock ** was patient and knowledgeable of your products and service. I hope their product is as good as the customer service was and if that's the case their product will be great.

Great person, sounds as if he’s been doing this for awhile, if not he’s extremely knowledgeable of everything you guys have to offer. After shopping around for a warranty, Giovanni is the only reason I chose you guys.

The Agent/Representative name Santiago was very informative, pleasant and thorough. The enrollment was quick. Santiago walked me through the emails and App login process with patience and ease. I hope for him as well as for me. I hope this agreement contract between American Dream Auto Warranty and myself goes smoothly from here until the end of our contract.

I spoke with a representative about my car and the engine issues that it is having. We spoke about the shop that the car is currently in, what the shop is stating it needs and everything. The representative told me that they could cover my car and stated that they would speak with the shop directly about costs and approvals, which I was later told by another representative that that was untrue. I was told that I would have to have had the warranty for 30 days before they would cover any costs of repairs. What would I do for the next 30 days while my car is in the shop? Why would I purchase this now when I couldn’t even use it? I then get transferred to customer care and I’ve been on hold for 15 minutes and counting. They took advantage of me and now I paid for a service that I cannot even use.

I have a car where maintenance fees are not cheap. I couldn't have asked for a better deal. Three months ago, I had my rear differential repaired. I got lucky in that my factory warranty was running out 3 days later. Had I paid for the service, the cost would have been 2x the cost of this warranty. Joseph was extremely informative and had no problem upselling me. Also, if you are a veteran, don't go anywhere else. My mouth dropped open when Joseph started shooting out the benefits. You will not find a better deal.

Very verbal, with contract as to explaining coverage and what it obtains. As far as the type of coverage and how many miles it covers, and the maintenance it covers, tires, oil changes and brakes pads and rotors. I feel I got the best coverage for my money. 💰

It was a very informative, professional and friendly customer service conversation. I did purchase a plan because of this verbally inclusive presentation. All questions answered to my satisfaction. I felt the price was fair. I had been comparing other companies and I chose American Dream!

I hate the nonstop phone calls from these companies! When I finally called them back, a gentleman named Jordan ** was very helpful and answered my questions. Not a lot of runaround here! Great company to deal with and I highly recommend Jordan! Thank you guys!

Paul was very helpful in getting me the right plans and all the discounts I was eligible for. I haven’t had a chance at this point to see how well the coverage works, but I expect it will match the service I received in purchasing.

Explain very good. 2 years protection not bad. I want to recommend to my friends because everything is too expensive with the mechanics especially with transmission and machine. I want to connected with some friends to call you.

I got a coverage that will help. My warranty with Endurance is ending 126,000 miles or January 2027. Associate was able to waive 5%. Set up for many added options.

Great service!! They were thorough and kind throughout the process. Would definitely recommend! They explained all the information in detail. Did not feel rushed or like they were trying to sell me something. Great deals and they make signing up very easy!

Great service and helpful with all my questions. Would recommend this company to others. Gave me a discount for being a past customer. Also gave me options and let me know I could cancel at anytime. Also pay automatically.

The gentleman that assisted me my he went over everything that would be included as well as the very limited exclusions and then he worked with me because my biggest issue was the damn payment. The first payment he worked with me and I did end up paying low down payment that I could afford.

Great service..Mike was very professional and thorough and patient explaining contract to me. I would recommend your company to friends or family...As I stated before Mike was very helpful and pleasant..

Mike was fantastic and explained everything to me! Hopefully I will never need to use the warranty but is a peace of mind to have it. Thank you again Mike (there is only one Mike that works for the company).

Roger was very detailed. I was just looking to see which company to go with. His information made me go with your company. Very professional and was open to questions. I have obviously not put this to use but if everything goes like he said I will be with your company for a long time. Thank you Roger.

Mike was very kind and knowledgeable when providing information for the plan. I never felt pressured or rushed, and he answered all my questions. He remained respectful and explained everything thoroughly. I’m thankful for this extended warranty. Definitely would recommend!

My experience was very good with this particular company. TJ was very professional, patient, and dedicated. I just look forward to the same courtesy and honest agreement that was established verbally and written. I look forward to recommending other people to this company!

I appreciate the service Giovanni provided for me! He was kind, understanding and was very patient. He gave me the best possible quote. I understood his instructions too. I’m very grateful to have ran across this site.

JORDAN ** was helpful. He was informative and explained the company and how it worked. Did research on the company, went over coverage and Jordan worked out a deal for me.

Steve ** was the agent I spoke with to sign up for repair protection on my 2022 Chevrolet Equinox. He was very helpful and explained the plan well. He was polite and very informative on all benefit.

My first initial contact with American Dream Auto Protect was great. Giovanni was the sales specialist that quoted me for my new auto Warranty. American Dream Auto Protect offers some great plans. I purchased the Platinum plan that gives you a total of $2500.00 for maintenance repairs for 4 years. My deductible is low, and Giovanni was very patient and explained my coverage in detail to me.

To Whom It May Concern: My experience was excellent with the Agent Peter (** ). Tough negotiation and explained fully… I AM NOT A RELATIVE. But he DID A GREAT JOB!!!

I received excellent customer service from "Ashley" regarding auto warranty coverage. I would strongly recommend talking with her for auto warranty coverage and customer service support due to her understanding and knowledge with assisting my auto concern.

The salesman was a great help in giving me exactly the coverage that I needed.

Paul was good at explaining the warranty package to me. I am glad I have warranty coverage on my vehicle. Thanks, Paul! I appreciate your patience and extra help to me.

Very informative and cordial. Steve Answered questions and offered information as well as additional coverage. Spoke English very well which I appreciated. This company has good reviews and price was fair. Easy transaction.

Giovanni was very helpful and professional and very much appreciated that, that being said haven’t used the warranty yet so that’s when I will be able to give a more accurate review of American Dream.

He was very helpful and easy to work with. He explained what the policy is and went to his manager to get the best rate he could. When I asked questions he responded politely.

I just signed up for the platinum plan. I am really looking forward to not feeling the dread of inevitable and unexpected car repair. Anthony ** was super thorough, informative, patient, efficient and friendly. I could hear him smiling. I feel blessed that he assisted me. Thank you! :)

Giovanni is a great salesman. He has a nice voice and very talented. I enjoy having him as a sales rep. He is very nice. We went over our policy and it sounded great to me. I appreciate having him as the salesperson..

Giovanni was amazing with helping set up my service plan today. Would highly recommend this company to a friend in the future. I now feel more secure about the future in case of unexpected emergencies repairs with my car.

Anthony ** was awesome! Great to talk to. Very knowledgeable at what he does. Thank you for your help sir. I believe I made the right choice to get coverage with American Dream.

Still waiting on my refund. According to Derrick **, I was supposed to already received. Got my email saved from first of june. He said 30 days and it is now almost 90 days. Another scam. Reported to authorities.

Anthony was VERY helpful and very polite. He went beyond measure to help me. Your company is lucky to have him as a salesman. May I suggest that he is given a some compensation for his hard work. In fact if he doesn’t get something I may change companies. I believe in showing the people who go beyond their work deserves something. That way your employees feel like they matter.

It was very fast but that's good instead of being stuck on the phone forever.

Mike was very thorough, clear and concise. He provided me a competitive price with bonus coverage. I just hope if/when I need repairs, it goes as easy as this call.

I was glad that Steven the customer service representative was able to answer all the questions my husband and I had and he gave me a fair deal. My car mileage is very low (3547 miles). Glad I only have the 30 day waiting period.

I Googled top 5 auto warranty companies and American Dream popped up. I never heard of them, so that made we want to reach out to see what they offered. TJ was my representative and his kindness, patience, and information presentation sold me. With him, I was able to start my policy today for almost half the price if I would’ve waited until next week like I initially wanted to do. He also added on amazing incentives that didn’t change the cost. I was truly impressed with him and this company. I look forward to doing business with American Dream for the coverage of my vehicle.

Pleasant experience. Phone tech was very knowledgeable and helpful and worked on getting me the right plan at the right price. However with that said I will still need to see how well this coverage works when the time comes.

So far so good. The customer service was very friendly. So far I have only purchased a warranty, I have not actually had to use it, so when that time comes we will update the review and go from there..

Service representative Ryan I believe that's his name. He was excellent explaining the coverage package. He was able to get me a good pricing deal. Definitely will recommend American Dream.

He was real with everything and explained everything to me. This my first time and he was very polite and very helpful. I would recommend my family and friends to do the same.

The customer service representative that helped me get signed up with American Dream less than a year ago was good. He answered all the questions.

Mitchell he’s a wonderful person. She helped me. She got everything explained everything perfectly to me. I like the experience that she give me and I do think she deserves a raise. You guys should give her a raise for that. She’s a wonderful person.

I was with them previously and now I'm back home. The representative was very helpful in getting me the coverage I need and I'm able to receive free oil changes under my warranty. I'm winning with Dream.

Did a great job of describing the product description and was very helpful with explaining the benefit package and was helpful, designing an affordable option for my needs. I would highly recommend them to anybody that’s looking for an affordable option to protect their investment.

Agent was very professional, knowledgeable and very easy to work with. He ensured I had the best coverage on both vehicles with perfect execution and articulated with ease. Please consider him for supervisor position!!

I want to thank Peter for taking the time too explain everything about the Warranty which I appreciate that and giving a good price that I can afford. I will recommend any of my Families and friends

I have never experienced the help and wonderful conversation I had with this sales person. Justin was very knowledgeable and friendly on the phone. He sold me just for knowing his stuff and being polite. Thank you Justin for your help.

John was very knowledgeable and friendly. He explained everything about the policy so we could understand. This is new to us so hopefully it was a good choice. It definitely give a person peace of mind to know there is coverage and help. Thank you John.

I had the pleasure of speaking with Mr. ** in Billing Department. Mr. ** was able to resolve my concern dispute in a timely manner. American Dream Warranty is my warranty company which I have used.

My experience today was excellent. They took care of paying my bill on time and they set up an automatic payment system for me for the first of every month. So again thank you for all your help today. You did an excellent job.

Explained everything to me the way it needed to be explained. Would def recommend to anyone that needs aftermarket warranty. Guy I spoke to was upfront and honest so that’s always a win with me.

I had been in the market to upgrade and replace my Extended Warranty that was almost ready to run out when I spoke to American dream. I was thrilled with the Planet. They offered me and at the rate and price that they offered it to me. I’m very excited to see how this is gonna work out.

Mike was extremely patient with my numerous questions. He also did not hesitate to repeat when needed.

I called twice and because I was not ready to obligate to a price they hung up on me.

You guys said you would start taking the money out on the 24th of each month but instead you took it out on the 10th and you charge me $140 which it was was supposed to be 130. That’s why I’m not happy with this service.

Agent was knowledgeable and cordial. Answered directly and had the information ready. Showed flexibility with my travel situation and made accommodation (with manager's approval). His accent was understandable. (A prior agent had a heavy accent, so I couldn't understand.)

Sharon definitely deserves a raise. She is patient, kind, friendly and delivers accurate service. I told her of a previous problem I had. She quickly knew exactly the information I needed to not have anymore problems like that again. I feel confident that business will run smoothly for now on because of Sĥeron. She definitely deserves a large bonus. I will always enjoy doing business with her in the finance department. She went above and beyond for me. Sincerely, Lori

Corey was very thorough in answering multiple questions about two warranties I have purchased recently. In addition he was able to help me get back on to the portal with ease. As well as, add maintenance to my Honda warranty to match my other contract. THANK YOU COREY! HE DEFINITELY DESERVES A RAISE OR BONUS OR SOMETHING!!!! (Gold star sticker for his employee badge)

My questions were answered. Representative was attentive and did not interrupt me. The multiple claims and deductible was explained that I would only pay one deductible per visit. I was offered a discount for up front payment.

I’m very pleased to say American Dream Warranty provided excellent customer service when it was determined after the first payment was made that the “catastrophic failure” clause related to my German car would not meet the maintenance needs of the vehicle. The refund department was very gracious in understanding my constraints and cancelled immediately telling me to expect the refund within two weeks.

Ian helped me. He was polite and quick in solving my issue. He was informative and answered all my questions. He also was sure to double-check my information so I was prepared for any future issues.

Michelle's customer service was top notch and a great personality. She made the process quick and easy. Even the hold time was minimal before she got the phone. I don't know about the company as of yet, but if she is an indication, then we will be fine!

Waiting on the phone on hold was much too long. Service from the agent was very good, answered all my questions was courteous and informative. Talked me through getting everything I desired. Now let’s see if it happens. All past attempts to do same were frustrating and were not productive.

Ms Christina **, has to be the best person working for you because she was super helpful at every step and polite as well. Because of her, I feel like I was treated with respect and kindness.

The first person that I talked to was from customer service. I didn't get the guy's name, but he put me in a panic mode, then he passed me to Ty. Ty was pleasant to talk to; she tried to reassure me and make me feel better about the product that I invested in. This is the first time I've ever used a warranty outside of the manufacturer's warranty.

Tj was amazing. He was very patient and helpful. Very informative concerning the plans. He even had me to add an additional vehicle, I feel Tj deserves a raise. They need more Customer service reps like Tj.

I just got the policy so so far it’s been really good. I still have my 30 days to work through and if anything goes wrong, I’ll review it again then.

Very polite. Answered all my questions and concerns. Very professional. Got through to an actual person on first call. Very short hold time. Would recommend them to anyone. Make it quick and easy to file claim and get any question answered.

Compare to all other warranty they are great pricing and plans but the automated phone services is terrible. Also the associates needs to be more professional but don't get me wrong they are nice and respectful.

The help that I got from Ashley was awesome to help me take care of my business and get things done. Very kind and courteous. Willing to go out of the way to help. I would recommend this completely to anybody that needs to warranty service.

If I could rate zero star I would. The contracts are designed NOT to pay! Do not waste your time or money on these extended warranty contracts!!! The representative/sales rep was misleading when explaining what’s covered. I’m still waiting on my refund for my premium!!!

I like the plan and cost and hopefully it was all true as I brought it as have a new truck, Paul was very precise in what I would be receiving in my plan

Clear and concise. Anthony was friendly and very knowledgeable, and handled my objections/concerns.

Santiago was great. Got a fair price! Thanks. Paid for my warranty in full and saved even more! Take care and I hope my car never breaks down but now I don't have to worry especially as senior.

I've been a customer for almost 2 years and my debit card was stolen and illegal charges went to my account and I couldn't pay my premium because I haven't got my replacement card in it. They understand my problem and the man that called me almost made me cry. He told me I've been a great customer, always paid on time and a thing was going to waive this month and I would go right back on schedule on 9.28. I still can't believe how kind this company is but they are also highly respected as the number one warranty company in America right now..,.

I called to see what was going on with my policy. I talked to Ty-Ronee **. She took care of all my questions and concerns. As well as she sent all the information I needed. I really appreciate it. She was one of the nicest and helpful person I’ve talked to in awhile. Thank you so much Ty-Ronee **. I really appreciate you.

I haven’t needed to use the policy yet, but my initial conversation with the salesman (Roger **) was very informative and helpful. He is VERY good at what he does.

Poor service- didn't cover any of my claims. When requesting a refund, they use multiple excuses for delaying the refund agreed to. Save your money.

It was wonderful, even though I was asking questions before he could answer!!! From my previous question. I loved what the deal was with benefits. That's given to veterans. THANKS.

Joseph **, Very polite very thorough. Explained everything was covered, best warranty out there. Same as the brand new warranty on a new vehicle. I can go to any dealer any town Ford, Chevy, Dodge, Jeep even my local mechanic. Thank you Greg.

Roger was very through in explaining your policy, and what the cost is. My car is completely covered now, and my worries are now gone. Looking forward to doing business with you at a later date when I need some car repairs. I hope this will be easy for me to have my car repaired.

I was beyond impressed and very grateful to have an a representative call me today and resolve a misunderstanding. One that was about to make me take my business elsewhere. However, the gentleman that worked with me saved the day for both me and American Dream Auto Protect. He was knowledgeable about the process and remedy, at the same time professional and caring about my unique situation.

Very good customer service. Good sales person. Gave me a good deal to buy new policy from you. Thank you.

John was very informative and able to give me all my options. Even better, he was able to maintain the quality coverage I want and was able to give to me in my price range. Thank you.

She was responsive to my dilemma regarding the need to cancel contract. She offered get incentives but I still could not keep contract. Was a big financial burden to deal with right now. She deserves raise. She earned her pay more than she realized. When I am ready I will call back your company.

When I called on Saturday, no answered the phone. When I called on Monday, l had a supervisor threatening to hang up on me. I paid for the starter and p valve to be replaced and got nothing back. I was given wrong phone numbers by your staff and behind that I paid my bill in full with your company and didn't get any help at all. In fact I feel like I was ripped off.

Customer service was excellent and Ashley addressed all my concerns with professionalism. She did what was necessary to update my account and agreed to send me the paperwork so I can read the services I’m paying for. My hope is that when it comes time to use my services I’ll receive the same service.

When I called today I was planning on cancelling my account. Corey took the time to go over the advantages this warranty has over others in the industry. I ended up keeping my coverage. Thank you Corey!

It took me 5 calls to get a refund and after 55 days I still don’t have a refund. Only a crooked company would ride your money for an additional 60 days after you cancel. A guy hung up on me and the customer service manager wouldn’t give me his name or transfer me to her manager. It’s a shady company at best. I can’t imagine how they treat the auto repair shops. The shop I went to wouldn’t deal with them.

I had a great experience with American Dream Auto Protect from start to finish. The representative was friendly, patient, and explained the available coverage options in a way that was easy to understand. There was no pressure to make a decision, and all of my questions were answered clearly. The enrollment process was quick, and I felt confident that I was choosing a plan that fit both my vehicle and my budget. If you're looking for an extended auto protection company with professional customer service and straightforward communication, American Dream Auto Protect is definitely worth considering.

I would give them a lower rating but there is not one available. I started checking this company out online Saturday. Since that date, I kid you not, I have received more than 30 calls daily (probably more like fifty)....Ugh! I will NOT be signing up with this company....too much drama, too pushy, no limits on contacts. Absolutely unprofessional! You just lost me!

The CS person I spoke to claimed to be a supervisor and continued to ask me why I want to cancel, even after I gave her the reason. I guess it wasn’t good enough for her, but it ultimately made me want to write a bad review. I felt like she was holding me hostage and not caring about my time. I even expressed to her that I was at work and needed to cancel this fast so I can get back to my patients and she still kept asking me why I wanted to cancel and tell me other deals you all have. I get this is sales, but in the future u should let people cancel without a hassle and if they want to return, they will, but not by force or being irritatingly persistent.

I do not always, write reviews, but the service I received today from one of the managers named John, was outstanding and he explained the process very well. Thank you John for your explanation of everything, Outstanding.

Representative was very professional and spent time to discuss all items covered under warranty plan. Not a high pressure sales person which made me very comfortable. Comparing other companies' prices I feel I was offered a better deal!!!

Leo was very informative and listened to what I wanted! He is an asset to your company! I would recommend this company to anyone who is looking for an extended warranty,

I was impressed with the professionalism and politeness. Made experience easy to understand and very quick. Very happy to know the kind of protection I will have. I feel everything was explained to me very well.

I was very upset and discouraged with the difference from what was discussed with Joe ** and the policy that I received. It looked to me as a deceptive practice. However, Cory ** was able to straighten out matters, making all the necessary corrections, so that now instead of being very upset I am very satisfied. Thank you, Cory!

I was able to get maintenance coverage at a reasonable price and the agent was outstanding and knowledgeable. He went through all the details and answered all my questions. He sent me all the information and contract through email in an expeditious manner.

Jack was very knowledgeable and helpful. Based on his answers as to what I am buying, as far as coverage, I felt assured that I was not being LED astray! Definitely intersted in reading the fine print!

It was a very pleasant experience speaking the American Dream Representative while he went over what my coverage included. I didn't feel pressured. He was very professional in his delivery and knowledge of Product, thank you!

Brock was very informative and helpful. He made sure my questions were answered to my satisfaction and was patient with me to make sure I understood the process.

I gave all my info and I never received a confirmation or contract. Please advise as I do want coverage but I want to have a contract. Every time I check anything about this company I end up not getting anywhere.

I can not get anyone on the phone. I wanted to cancel my account. They would answer and when I told them what I wanted to do they put me on hold and never came back. They have all my credit card information. I am afraid they will continue charging me. I keep trying but to no avail.

I had a car in the shop then had a rental. When I filed for reimbursement for the rental, American Dream didn't approve it and I didn't like that. When I took the car to the shop, it wasn't the only one in there. They had more cars to work on besides mine. I'm looking for some other provider that I would like a little better.

When my other service contract ran out, I looked around and liked what I saw on American Dream's website. Signup was easy, but the customer service has not been too good ‘cause I still haven't gotten a copy of my contract. The rep said he'd send it right out so I can look at it to make up my mind before 30 days and it's close.

Kayla answered question professionally and courteously, about refund policy within 1st 30 days if maintenance is used. She explained, there's no reimbursement for using non-participating mechanics. She double checked about the policy of the new maintenance program, which activates and can be used as soon as you sign-up. Looks like a wonderful deal to let you use an extended insurance program for maintenance, without waiting 30 days.

We purchased a warranty from American Dream Auto Protect after buying a certified used car. Well wanted it for peace of mind. What a waste of thousands of dollars!!! Unfortunately, our car has had multiple problems. They have denied literally every claim. We fought for coverage on our first claim. They ended up giving a little money, which was only a pitiful fraction of what we had to pay in an item that should have been completely covered.

I was able to talk to Corey who has great customer service skills. He listened to me and put me on brief hold. He was able to save the day for me.

Yes, I would recommend this American Dream Auto protection plan for anyone interested. My experience with the company representative was beyond my initial expectations. The person was very helpful and knowledgeable, and most of all extremely polite and patient, as he understood that I had just woken up and was suffering from vertigo. It must have taken me close to 30 minutes to get to my car and find my wallet in order to get my credit card information back to him. He was great!

All went went fine. Ryan the agent was good and helpful. All information was clear and understood. Price seems fair.

George was very pleasant. Very professional. Very considerate, well spoken. Convinced me to buy the protection. Great.

I received a notice that I was lacking in a payment. I thought my account was set up for automatic payments. It wasn’t. And the representative made catching up and updating my payment plan very easy and efficient.

Everything about my experience with American dream was ABSOLUTELY amazing from the beginning to end. Mike greeted me like a family member calling to get coverage. He made me not question to go to another company or even take a second look anywhere else. To not know what company to go with and feel so at ease was a true blessing. I now have relaxation knowing my car is fully covered, turbo, engine, and my maintenance such as oils changes are covered for a period of time. I have the best rate monthly for my vehicle. Mike is the true definition of treating others how you want to be treated. I love that I choose this company. Thanks Mike!

Christina was so very helpful with what I needed. She was very informative and help me in a positive way. I believe she is a lady with good values whom I trust to give me the correct information. She’s a very good consultant for your company.

After speaking to him for over 40 minutes I decided to purchase a bumper to bumper warranty for my Corvette. However when I looked at the contract that I paid for which was emailed afterwards he did not give me the bumper to bumper coverage. He changed the coverage to powertrain only. I called to cancel on the 31st day so I lost the first month payment. No problem. They had just taken out the money for my account for the second month payment which I only had for one day but will only refund me less than half of that payment which I still have not received. They stated I would receive a refund but did not tell me the amount stating another department would tell me but when I called to check on it they claiming the notes that they told me the refund would be so low. They're not truthful.

I have been with American Dream Auto Protect for over a year. I like the location. They are always available by phone or in person. Also, the pricing is good. I've recommended American Dream several times.

Line/call kept breaking up. Rep was patient and did not mind repeating things and clarifying when I asked. Offer of the warranty was great! Giving extra time to decide in 30 days was a good idea. That way a person can be sure.

I purchased a Platinum package that was supposed to cover everything including electronics from bumper-to-bumper. This package was just over $3000. I took the car in to my local Ford dealership and when talking to the service manager. He said they wanted more information than the standard extended warranty companies typically does. Long story short, my part that was messed up was not on page 3 of items covered by the warranty so my first claim against the warranty company was denied and I have to pay $2500 out-of-pocket. I would have been better to never have purchased this product.

Mike was knowledgeable and cordial. Answered all my questions in an easy to understand manner. Hopefully whatever car problems I have in the future will be minor. I will recommend this company to friends and family. Thank you

I’ve had a very nice conversation with Joshua ** as my representative, he explain the better part of most of everything to me very clearly. Gave me time to think about things. I was very happy with the experience. And give him a 10.

Talked to Brock ** over the phone and he was awesome extremely helpful. He has an excellent way of explaining and communicating things. It was my first time purchasing a car Warranty so I didn’t know much of what to expect but he made everything flow smoothly. Definitely ask for Brock ** when talking to an agent.

I liked American Dream's amount of coverage and the parts they cover. I like the price, too. The only thing is it was hard getting in touch with customer service. I had long waits and it took multiple days to get someone from the customer service to help with filing my claim and get updates on the claim. They could have shorter wait times and they should be responding to emails and getting back in touch with the customer.

Brock Austin is an outstanding salesman who listens, understands customer needs, knows his products, and truly cares. He made buying easy, honest, and stress-free from the very beginning to the end.