American Dream Auto Protect Reviews

I had an awesome experience with the Sales rep. He was informative and professional. He was able to understand my unfulfilled needs and offered valuable discounts and value in the product. I’m delighted.

Very customer service friendly gave me great discounts on my payments and also my deductible. Very customer service friendly gave me great discounts on my payments and also my deductible. Very customer service friendly gave me great discounts on my payments and also my deductible.

Steve was extremely helpful and answering my questions. That has not been the case in the past. I’m now able to go back and address a previous repair that may have been covered, but there was miscommunication. And is helping me with now the repair that is now required for my vehicle.

I worked with the manager Jessica to get several things straightened out on my contract. She was very patient and understanding and took care of all my concerns. Because of her I will recommend your company. I must also say the rep I started with, Roger, was also very good at getting the ball rolling. He also worked after hours to get contract how it would fit my needs. Just compare to other companies and I think you will find this company the best. They offer a longer term contract with the last years of contract free.

I shopped around quite a bit to obtain suitable coverage and price. I first spoke with Santigo on 1/27/26 and received a lot of information and prices from him. I like to see what I'm doing in terms of types of coverage and he told me he would send me the information after I paid the initial payment. I told him I didn't operate that way and I wanted to continue looking at other companies. He was not happy with me for not jumping into his proposition. Then I talked with Giovanni on 1/28/2028. He went into deeper types of coverages and prices based on my 2013 Ford F-150. We looked at several possibilities and eventually I ended up with a package close to what would work for me. Both were great communicators and professional.

This company is only out to get your money! Customer service is relatively nonexistent and if someone does answer, they transfer you to a different department that leaves you on hold for 30 minutes or more with no answer. I tried unsuccessfully to contact them on January 11, 2026 in order to cancel a policy and it took me more than 20 phone calls and numerous emails before I was finally connected to someone today January 27th and was able to get it canceled.

Full of shit. They won't cover anything. They will convince that they will but at the end they will say time and nature, what's the point of me paying you guys? They'll just collect you money and not do their part.

This company is a FRAUD - they have lied to me, stolen my money and ghosted me- don’t get sucked in by the lies - they promised a lot on the phone yet lied like a Clinton - the CEO (lc intentional) must sleep with security for his absence of integrity-

Do not use, they have a $350 cancellation fee that is hidden in the fine print. They will keep on charging you even after you send them emails listed on their website. You have to call them or write them a letter.

Great reminder text of auto payment for I needed to update my debit card info.. Tom was very thorough, patient, positive, and efficient with helping me and processing my payment...GREAT ASSET TO THE COMPANY!!!

Derrick was very knowledgeable and a pleasure to work with. Would definitely recommend to anyone. Their pricing is very reasonable and a great option if you don’t want to finance in with your car payment.

The agent, John ** was very helpful, patient, explained the various options and bent over backward to give me the best deal for two of my cars. It also was significantly less expensive than Endurance.

I ended up purchasing and moving into my home and ended up misplacing my paperwork. 3 1/2 weeks later I stumbled upon them. Called in, spoke with a lovely lady by the name of Miss ** and updated my address and payment information, a very polite, courteous, professional young lady, very pleasant conversation.

I just purchased this company and I did some research and I think I'm going to withdraw my purchase because everybody's telling me this is a scam. You guys changed your name last year to this name. You used to be a different name. You steal money from people and then you change your name so nobody knows how to get in touch with you anymore. That's just what people's told me. Can you prove them wrong? If so I will stay with you. I just don't want to get screwed over. Been screwed over enough and I haven't heard this from one person either. It's been multiple so what should I believe? Honestly I've also looked you up. You're not five star and you've had a lot of complaints saying stuff is supposed to be covered and then you declined the claims. I just went through that from Endurance. I don't want to go see that.

I purchased a 2020 vehicle with a bit more mileage than I preferred, around 92,000 miles, from a retired couple who maintained it well. They had excellent service records from BMW Meridian, which reassured me about the car's condition. However, to ensure long-term reliability, I sought an extended warranty.

I went with American Dream Auto Protect for my extended warranty needs. Initially, their offer seemed more appealing compared to others, especially since I own a 2023 Nissan Pathfinder. The sign-up process was straightforward, although there was a minor hiccup with an unexpected charge of $17 that I am still trying to resolve.

Horrible company that pressures you into signing up 1st in order to see the policy. Afterwards to make a decision if you want to keep or not. Promises 30 day money back guarantee, but when you call they hold you on the phone for long periods of time just to transfer you and make you wait longer only to hang up on you.

Linda **

Our previous experience with an unreliable vehicle prompted us to consider coverage, especially since our new car has under 70,000 miles. The car warranty offered through the dealership was extremely expensive and I really didn't want to finance it for 72 months with my notes. We considered both CarShield, Endurance, and American Dream, and the latter's transparency and reasonable pricing were appealing.

Unlike my experience with Endurance, where the representative was extremely pushy and made me feel cornered, American Dream's representative was respectful and understanding. He allowed me to discuss the plan with my husband, who was working from home due to my recent back surgery. The representative from American Dream offered us a senior citizen and veteran discount, something Endurance didn't bother to inquire about. This thoughtful approach resonated with us, especially since we've been managing our finances together for 38 years. Ultimately, the decision to proceed with American Dream was also influenced by the competitive rates and the option to consider multi-car discounts, as we maintain extended warranties on all our vehicles.

I had a lot of bad luck with one company in the past which left me wanting better protection and service. During my research, I came across American Dream Auto Protect, and their offerings seemed both competitive and comprehensive.

I spoke with the rep and he was okay. It's been about two weeks since I signed up but I haven't received anything from American Dream yet.

The American Dream representative I dealt with was exceptionally kind and informative, answering all my questions thoroughly. When he needed additional information, he consulted with his manager and promptly got back to me. The warranty coverage began immediately, although I encountered a minor issue downloading the policy documents. I could print the card but not the policy itself, which I hope to resolve soon.

The sign up process was easy. Everything went smooth and all of my questions were answered. I felt very confident in getting my warranty from American Dream, and I'm looking forward to a good experience. My representative was very cooperative and helping me with my needs and very knowledgeable. I'm excited about having this product. If you're worried about having car trouble, I would recommend American Dream highly.

I hit the 60,000 mark on my truck and still with a lot of time left in mileage, and I wanted to be covered especially with something of similar nature to what I had from my Ford's warranty. The decision to go with American Dream Auto Protect was straightforward because their program was essentially the same.

I want to say Thank You to Christina ** for understanding and handling the problem. She was a breath of fresh air talking with her when other agents refused to help me. I would give Christina 20 stars for her expertise.

I received a consumer alert about American Dream Auto Protect and chose them for their good price. Signing up was a smooth experience, taking only about 15 to 20 minutes, thanks to the representative who was both friendly and professional. The coverage is crucial for me as my car is aging and I'm on a fixed income, which makes it necessary to ensure repairs are affordable when needed. Although making payments isn't the easiest, it's necessary for my peace of mind. Overall, the process was straightforward.

I initially went with American Dream Auto Protect for a vehicle service contract, but I ended up canceling it. The cancellation process was frustrating, taking over an hour on the phone because they were reluctant to let me go. I had purchased a new vehicle with its own warranty, making the service unnecessary. My experience with them felt high-pressure, and I got the impression they were more interested in taking my money than providing flexible service. Overall, I was dissatisfied with their approach and would not recommend them.

I went with American Dream Auto Protect after they offered me a better deal than my previous provider, Endurance. They gave me an extra two years of coverage at a slightly different price. The signup process was smooth, and their customer service was helpful and responsive.

The sign-up process at American Dream was straightforward; a rep called and provided clear details on what the plan covered. I appreciated the option to have the vehicle service contract paid off in a couple of years, allowing me the peace of mind that any car issues could be addressed swiftly.