American Dream Auto Protect Reviews

I would like to thank John for signing me up on this policy and for being able to explain the plan details properly. Very respectful sales rep and I look forward to being with this company and signing up my other Vehicles as well. I would definitely recommend this company as they are more about educating the costumer on what they will be purchasing compared to carshield's pushy sales tactics. The process of my purchase was completely straightforward making the whole process easy and hassle free. The customer support was phenomenal.

American Dream Auto Protect is terrible. They made the policy sound really good and that they would give me a really good bargain. It was a pressure sale. It was like, "If you don't sign up now and you call us back later, we can't guarantee the same price." I found that Ford offered the same type of situation for my car at a much more reasonable rate, and it was interest-free, only 24 months. So I called the next morning to cancel. When I called, the rep who was very nice to me the day before was all upset with me. He said, “How can you cancel? That's not right.” It was a high pressure type thing.

The rep was knowledgeable and courteous. He did a great job.

A Range Rover is expensive as far as the services. I found American Dream Auto Protect and they covered Range Rovers and foreign cars so I started inquiring. It was sketchy in the beginning. I was in a position where I was desperate to get this coverage because nobody would cover a Land Rover and I was trying to have some security. I spoke to one guy the first time and he gave me a price. I made a call back a week later and another guy gave me another price. I was like, “Okay. Well, if you got on on this price, then I can go with it.” They were so eager to do it. But once I paid for it, they were hard to contact.

I haven't had to use the claim side. But I liked that American Dream had a preference for OEM shops and parts, as well as we got moderately aggressive on the pricing for it.

The guy worked with me a lot. I was in an accident recently. I haven't had a car in a long time. So, the guy was flexible in helping me get a down payment for the warranty. I'm just hoping that it will work for me.

Everybody was great and friendly at American Dream. But they are a company for people with money sitting around. They’re bumper-to-bumper. Everything was exactly what I wanted, but they just make no arrangements for payments. I purchased a vehicle that I paid cash for so didn't have much money. I was looking for a service plan that would allow me to make payments over time. American Dream wanted a grand upfront and a grand for four months straight. I told them I wouldn't have it and they said they would work with me. They took $100 and I said, “I'm not going to have $1,000 in a month but I will make a payment.”

Setting up my package was a really easy process to go through. The rep guided me through the different plans that they have. I was really impressed with the amount of coverage that we received. I had to use it one time and I was a little nervous because I had reached out to American Dream before I took the vehicle in. I drive a Mercedes and they pick it up for me so it saves the company money on that end. I wanted to make sure that we were going through the right process to get the vehicle evaluated. Once I got to the dealership, they told me what to do as far as having it diagnosed and Mercedes getting in contact with them. But we went several days where we weren't able to get in touch with American Dream either on my end or on Mercedes'.

The guy that I had gotten from American Dream was really nice. He was very adamant. He had called me multiple times, but if you're trying to be a good salesman, I would do the same thing. I was trying to find the cheapest deal that I could get because we’re on a fixed income and he was able to get it down pretty low. For the amount and coverage, we didn't wanna go anywhere else. I'm gonna be taking my car in next week. There’s a check in the engine. I did call American Dream, and I spoke to another guy. He was like, “Oh, yeah. You just take it in. You give them your claim policy and they can get ahold of us.”

I used American Dream Auto Protect but got a runaround. My air conditioner went out on my car. They told me to take it to a shop. I took it to a shop and they wanted to talk to American Dream because they had never heard of them before. They talked to them and explained that it was a $150 diagnostic fee. They agreed to fix my car for me. They put me back on the line and the guy told me I gotta pay $150. I told him my deductible is only $50. He said, "You gotta pay for the estimate. If we decide we're gonna pay for the repairs, then we'll pay that too." I said, "What do you mean you get to decide what to repair? I've got bumper to bumper warranty on my whole car. There's no you deciding. That's what I bought. That's what you told me I was getting, and now you're telling me that my $50 deductible is crap and I've gotta pay $150 off the bat. If you decide that you don't wanna pay for it, I lose that $150, and I don't get my car fixed."

I have my 2013 Subaru covered with American Dream. The cost is really high but the plan stuff they offer is pretty good. The only thing I have issues with is the first time I talked to them, they were very pushy. It ended up me and the first guy getting into it on the phone because he kept pushing and pushing, and I said, "Well, let me think about it because it is a lot of money just for an extended warranty." I also said, "I don't use a bank or anything, I'm all cash. I don't believe in banks." He said, "Well, then how about you go get a prepaid card and pay it?" I was like, "Well, let me have a couple of days to think about it." He said, "Well, if you don't do it today, then the price is gonna go up."

When I signed up with American Dream, the experience was nice. I got helped by two salesmen but Henry was the one that helped me the most. He tried to get a couple of sales off but he ended up convincing me with a good deal and he helped me understand my life situation. The customer service is definitely top-tier. Everything is going well and if I have to use American Dream’s service, hopefully, I get things covered.

The rep was attentive and persistent but not in a harassing way, which was nice. He was a good salesman. He was being aggressive in the sense of wanting me to buy yet not being pushy to the point of me getting frustrated. But since I got the subscription with American Dream, I've tried to contact them and I've only gotten voicemails, which is scary to me. I haven't been able to reach anybody except for somebody in the sales office, which is making me a little frustrated. I've spoken to the people in the sales team and I told them that was the number that I was given. I only tried it one day but I tried four times in that day and I was able to get through the sales department. I didn't have to file a claim. I just wanted to call and check in. I'm gonna make a stop payment because that concerns me now. They already took out $400 and then they're gonna take out another $400.

According to them, they cover everything and if ever there's anything wrong, I just take my vehicle to the dealership and they will make the repairs. Then, American Dream will send the check. A month ago, I had a puncture in my wall tire and the rep said, "Hey, we cover up to $60. Go ahead and we will reimburse you." But I wound up paying out of pocket. I'm in the process of canceling my policy with them but it's been a headache.

Setting up the program with American Dream was very easy. Their rep was very well educated, very clearly articulated the warranty and how the program would work. I have a pretty good warranty and I would recommend others reaching out.

They are very responsive to any issues brought up.

I liked American Dream Auto Protect's price. Also, their plans are good. I'm going to recommend them to my friends.

I was working with this guy from American Dream Auto Protect and we were going through the numbers. There was always that little bargaining like, “I can't do this.” “So what can you do?” I thought we had come to an equal knowing about how it would go. I gave him my information for the premium and the monthly. And I told him, when he called back, to double. He said he had to check with whoever was over him, to see if it was okay. He never got back to me on that. And next thing I knew, the amount had been debited from my account. So, I wasn't pleased about that. The product is good. I just didn't like the kind of salesmanship. It was shady. He went about his business. I don't like people going to my account taking stuff out without me knowing. And I'm sure anybody would feel the same way. But I needed the warranty for my car, and I let him know.

American Dream's representative was pretty good. He gave me their standard price and I was like, “Oh, let me think about it.” He said, “Well, what if I lowered it at this price?” He took some money off and then he gave me the option of making payments as well instead of paying all of them at once. That was nice because some of the other extended warranties don't give you that option.

American Dream had a pretty high rating, and they're reasonable on their prices. My rep was Henry, and he was very helpful. Setting the policy up was pretty smooth. I was able to go onto their website, look at it and then I talked to Henry on the phone. He walked me through the whole process, the coverage I needed and for a reasonable price. So, it was hassle-free. Henry is very professional, easygoing, and had a positive attitude.

The coverage that American Dream had was quite complete. I was satisfied with the coverage and with the price. But it took quite a while for me to get my ID and a copy of the policy itself. I got my paperwork about two weeks ago.

The price they quoted me was higher than all the other companies, so I went with another company, and the agent at this company was calling me an idiot. When I ended the call he called back yelling at me "do you know who you are speaking to." I said good day, and ended the call. In the last 3 days, I have received dozens of calls from this company from different agents trying to sell me a warranty. I ask each to take me off the list and they ** me, and the calls keep coming. I will report them to the FCC since they can't figure this out. After the way they have treated me I would not deal with this company if they were paying me. In my digging, I found out this company used to be called American First Auto Protect, and they changed the name to avoid the BBB complaints and other litigations.

American Dream is a very good deal. Mark is in charge of my coverage. He is a very good guy. While we were traveling, he pitched me at the airport and I had my phone on speaker. He was speaking very well. He actually gives me some advice for the lifelong of the car. I’m very satisfied.

I was impressed with the price. Also, the rep was positive and had a good attitude.

American Dream's price was significantly cheaper than the other people that I got quotes from. The proof will be in the pudding if I ever have to make a claim and see how that goes.

The sign-up process was straightforward. And for what I got, the package is not that bad of a deal.

Signing up was very easy. Everything went smooth. I'm happy with the package I have. I hope if ever I need the service, it will come through.

The deductible is the reason why I chose to go with American Dream. Purchasing was easy. But I expected a callback last week, and I haven't received one.

The purchase and sign-up with American Dream were okay. But I wouldn't recommend them because they're expensive. I also haven't even received the welcome package from them. I tried to do a claim last month but it didn't go as planned so I just did the fix myself.

I bought a car and it didn't have an extended warranty. It’s very expensive to go to a mechanic without coverage. I researched, found American Dream, and signed up. American Dream is good so try them. So far, no problems. I went to the dealership and they said that something needed to be replaced in my car. I gave them my extended warranty's name and the guy at the dealership was gonna call them. As of last Friday, he was waiting for authorization.

I signed up my 2013 BMW for a warranty with American Dream. The sign-up process was simple and really easy. Their rep went through the packages and I picked one that I thought was suitable for my car.

Signing up with them was easy. The rep was very kind.

I looked online for warranty companies and I called from the top to the bottom until I reached one that would sell directly to the consumer, and that was American Dream Auto Protect. Henry did a pretty good job. I always read the T's and C's. Typically, salespeople aren't really able to talk about the T's and C's or go through those at all. He was able to. That was probably the biggest objection that a salesperson would get caught on. So, he did a good job there. The price and terms were both good as well. The premium was a little bit higher than certain companies that provide financing that might include a warranty or have an additional adder for a warranty. So, American Dream was a little bit pricey, but their terms were better.

My 2005 Mercedes SL500 is covered by American Dream. I had looked into multiple companies. The company that the dealer was offering me was a much shorter limit. It was a three-year and it was almost $1,000 more. Then a couple of the other places that I had looked into wouldn’t cover a car that was that old. So, American Dream has the better product at a lower price, which seemed to be what I was looking for. Their salesperson was really great. He was able to explain and answer all of my questions. He was very pleasant over the phone. I was able to understand him, which made a big difference.

American Dream Auto Protect was like the best deal. They made the process of signing up easy. It's a good thing to have. Their rep was really helpful.