American Dream Auto Protect Reviews

I looked for a list of warranties for my car, which I've already sold, and Google gave me a list of companies that do warranties. I picked American Dream Auto Protect, and signup was good. The person I spoke to was informative and the price he gave for the warranty was adequate. It was a good price compared to other companies. My car, at the time, was older, and I knew my factory warranty was gonna be over soon, so I was proactive and made sure I had something in place just in case.

I'm not happy with the service of American Dream. They declined a claim that was obviously supposed to be part of it, but they claimed it wasn't.

The rep was very informative when I signed up. However, I had to drop American Dream because I had some health problems and wasn't able to work. I should have gotten my initial refund, but I never got it.

I have a 2016 GMC covered with American Dream and when I signed up, they were willing to work with the pay schedule I needed. Getting things set up with them was also pretty easy and I'd tell others to check them out.

The guy at American Dream that I talked to helped me out pretty well. I have a 2016 Ram 1500 and he let me know the programs they had for me. Then he let me know about a couple of other places and what made American Dream a little bit different from them. So far, I've had to use the policy once and everything was good. I went to the shop and I let my mechanic know what company I used. He called them and got everything verified, then it was good to go. He had it done the next day and I haven't had any problems. There was a problem with a wheel bearing and that wasn't covered. But American Dream even helped me a little bit with that and I get that it was wear and tear. Other than that, a couple of times when I've had to call in, I've had to wait a long time to get someone on the phone. But the coverage is pretty good.

I needed to have the powertrain of my 2014 Dodge Charger repaired. I contacted American Dream by phone and through email, and their claims process was very simple. Their website was nice and their price was great. I have paid for parts and I'm thankful that I have a warranty. I would also recommend American Dream for a friend.

American Dream covers my 2019 GMC Sierra. I was informed that if it needs repair to take it to my garage, which is a GMC dealership. They will diagnose it then call American Dream. If they cover it, it's $100 out of my pocket, and they pay the rest. Their customer service was very good.

My name is Steven **. On 8/26/24, I ordered a 5 years, 4 months, 60,000 mile Platinum plan with Nick ** for my 2012 Jaguar XK. We agreed upon a price of $4,700 to be paid in 5 installments which was to include a payment at that time and 4 monthly installments thereafter. Each payment was to be $986.74. I gave Nick a VISA card to charge each payment to. He responded by telling me the charge did not go through. I gave him a 2nd VISA card which he used and he said that charge did go through.

American Dream's customer service is good. Everything is, so far, fine. I used them once. It took a long time to get the estimates on certain things, but they're good.

I took my 2009 Chevrolet Impala to the shop and they called American Dream. They paid what they were supposed to and so did I.

I had a good experience. The agent was helpful in clarifying information and explaining the process of obtaining a warranty, was easy to work with and ultimately found me a very good rate! I appreciate the flexibility in calling me back at times that were convenient during a busy working day and following through. Thank you.

Sam was knowledgeable, honest, patient, and friendly. He was the primary factor in closing the deal. He provided all the information I requested in a timely and understandable fashion. Sam indicated he would be personally available during the coverage period; which made me very comfortable. However, I was never told the rates could go up.

He was the most important thing you can be - he was professional and totally knowledgeable. He was able to explain the product, the plusses and minuses. He was able to explain the differences between your product and that of your competitors and did it in a professional non-judgmental manner. I would highly recommend him to anyone who was interested.

My representative, Sabrina, is very professional and courteous. She went above and beyond to help me meet my needs. So far so good and would like to stay with them for the years to come. She was responsive and quick to assist me. I hope my car lasts for a while. They provided me the peace of mind.

Sabrina was amazing, she provided me with excellent customer service. She was very informative and helped me through the process of understanding the great options I had available to choose the best policy to fit my budget. Thank you Sabrina, for all your help, you are definitely a great asset to ADAP.

Brian explained the auto maintenance plans the company ADAP markets. He was friendly, easy to understand, and I like the fact that he was not pushy. I bought the platinum plan which covers the things I want covered. I'm looking forward to seeing how it works for me.

American Dream is horrible. I got a policy for my 2016 GMC Sierra Duramax and while we were on the interstate, it went to reduced power. I was pulling a trailer and I got the trailer to the campsite. Next morning, I took it over to Terrell and they didn't do me any favors either. But they looked at it and they came up with an estimate. Then all the trouble began. I called American Dream and they started giving me the runaround by saying I haven't had the contract long enough. They said I didn't have it for a month yet and I had to prove to them that I did have it for over a month already. Then they said I insured a car that was broken. But I told them that if that was true, I should not have been able to drive it 800 miles on the interstate, pulling a trailer. Then they said, they were not covering it because of the EGR valve. But it was a $9,500 bill and the EGR valve is $200.

Very good customer service. No wait times. Got offered a better package than anywhere else that I got quoted, will definitely refer to friends and family. Smooth and simple process. My car is now in safe hands. I look forward to driving my vehicle stress free. My service read through everything and suggested to ahead with the purchase of the extended warranty. I will be able to provide more feedback in the future.

I bought a coverage for my 2012 Ford Escape. I had a very good representative who did justice and allowed me to figure out that I would like to give American Dream a shot versus somebody else. I recently filed a claim and it did not go well. They said that the issue that I went to the shop for is considered a preexisting condition and I didn't understand why. I called, spoke to someone, and they didn't really explain anything. So I gave it a couple of days and I talked to my garage. The mechanic gave me the information he submitted.

When my husband went and looked through the information, he wasn't too impressed with that so four days later, I sent an email to American Dream and told them we were not interested. But they still took the money in May. I contacted them and told them we were not interested in doing it. They said they were gonna send the whole packet to us but we never got it. Six weeks later in June, it showed up. But in the meantime, they took another payment in June. The rep told me they sent it twice and that it was not their fault that we did not receive it. It was the post office's fault. It was not a good situation because we couldn't get them to resolve anything.

I'm almost 70 years old and tired of paying for car repairs that are expensive. American Dream had the best opportunity for my car that is a 2014 model and out of warranty. Signing up with them was okay.

American Dream was willing to work with my budget and what I needed covered. But I'm stuck right now with them and I'm not 100% satisfied with what they're giving us. The service engine light came on in our vehicle and we took it to the dealership. They charged us for running the diagnostic on top of the repair. Even though I only have to pay a $150 deductible, I also have to come out of pocket $220 on top of that. So it's about $400 every time I need to take my vehicle in for service. I wish I would have known this.

I spoke to someone. I had American Dream Auto Protect set up a day for them to take out my first payment. I was emailed the policy. And that was it. Whenever I had questions, I was able to get it resolved without issues. American Dream is still brand new to me so I'm waiting to see if the good customer service would stay true.

I talked with the rep, Sam, for a week and a half. Then I did my payment and started the process with American Dream. They told me I got bumper-to-bumper coverage but the first time I used them, I got screwed. I had an accident and the car dealership told me my transmission went. I sent my car to the shop at eight o'clock in the morning. By three o'clock in the afternoon, they denied my claim because I didn't get in a car wreck. They wanted me to drive my car a mile but it wouldn't even move out my parking spot. They called me a fraud and left me with a $5,000 bill to get my car out of the shop. They also did not give me back my $100 reimbursement that they were supposed to give me for my tow. I would never recommend American Dream to nobody. They are disrespectful and the biggest scammers in the world.

American Dream Auto Protect is sneaky and unreliable. I couldn't get ahold of anybody. They charged my card three times for one month payment and I had to fight with them to get a refund. I wouldn't even know how to go about getting a refund because half of their customer service people are hateful and rude. It was a huge nightmare. I cancelled my policy with them and wouldn't recommend them to anybody.

It was easy to get signed up with American Dream Auto Protect. The guy was informative. Also, I got what I was looking for, which was the full coverage. However, I tried to file a claim and it was rejected. I took my car to the BMW dealer. They said, "You got American Dream?" I said, "Yeah." And they said, "That's not good. They don't pay for anything." So I said, "Go ahead and file the claim and see." American Dream insisted on the BMW dealer to send in documentation. They hung on to it for a few days, came back and said, "No. We're not paying for any of it." Which did not surprise the person that was assigned to me at the BMW dealer. She informed me that that has been the case with other claims that she has tried to make with American Dream.

American Dream was horrible so I ended up canceling. I brought the car in on a Wednesday and they said they gotta send somebody out. But they didn't send somebody out until the following Tuesday. My car was already in the shop for a week. Then when they got it out there, they were saying it was too expensive because it was at the dealership. It was a covered claim but they denied it.

American Dream covers my Subaru Legacy. It's been four months since I've signed up and so far, so good. They cover more than other companies and I've received extensive customer service. But I'm moving and I had some unexpected expenses so I couldn't pay it until the next month.

I was looking for insurance for my Lexus RX 350. First, I went with CarShield and when I talked to my mechanic, he said that CarShield wasn't very good. They made him put used parts on the cars a lot of times. He told me another outfit to look up but when I looked them up online, they didn't have very good ratings, but American Dream did. So, I cancelled CarShield and went with them. Hopefully, I won't have to use the insurance, but based on my sign-up experience, I would recommend them.

When I spoke to the person from American Dream Auto Protect, it went well. Easy and fair. It was a good conversation. So, I trusted him a bit. Also, American Dream was in the monthly budget that we wanted to pay.

I went on ConsumerAffairs and they gave me a list of companies. I reached out to American Dream and told them my experience with another provider, finding out they wouldn't cover the parts even though I initially asked them, what I had to recently deal with coming out of pocket for an amount of $3,100, and with that type of money in a moment's notice. With the other provider, there was a condition that had to be met first which didn't sit well with me. If you cover a part, you should cover a part. There shouldn't be any conditions.

Josh ** is a person I would describe as personal, professional and very knowledgeable of the company he represents. Working through the different plans and pricing options, I truly felt he had my best interest in mind as he offered different options to save me money while still getting the most coverage for my BMW. He is a great asset for American Dream Auto Protect.

The man I talked to on the phone was really nice and he seemed to know what he was talking about. I talked to him for a good while, and he explained to me what was going on and how many different plans there were. We settled on a plan and he said it covered everything motorized. My car ran out of warranty, and I figured, "Well, we'll give it a shot." I don't expect any problems, but I never know. I've never used American Dream, and I can't tell how good it is, but I’d tell people to go on and talk to the people.

I called American Dream Auto to purchase a warranty for my 2020 Ford F-150 and after some negotiation, I was happy with what they did.

I've had an extended warranty in the past and had good experience with it. I needed another one, and American Dream's package covered everything. Signup was painless too. The coverage is for five years for 100,000 miles, and I like the fact that I don't have to worry about my wife's car. If there's any issue, it will be taken care of.

When I looked up American Dream at the time, they were number one or number two. I went with them and signing up was good, although I had to tell the sales person to not be so pushy. Also, they didn't go forthwith with the policy information and they sent me something online. I don't recall even seeing the policy. I don't believe I received the policy in the mail or anything. The back end of it is not sufficient.

Sean was awesome today!!! He answered all of my hard questions and accurately went over the pricing. Since Sean did such a great job, I ended up signing up two cars today!! I know now to NEVER use a dealership extended warranty again and to call Sean for my extended car warranty matters in the future. I will definitely tell my family and friends what a great sales person he is and what an awesome program the company provides!!!

The gentleman I talked to at American Dream was detailed and he explained everything. He gave me more than one payment option, whether it was lump sum or sectioned off in a monthly payment. This was a three-year term we were looking at and I could have paid it every three months. They also told me that the policy would last for three years and it would go into effect the date they got the payment. So I was well-satisfied with the information I got. My total payment should be 3,000 and I had that broken up into three payments. I made the first two, but it hadn't been a whole month yet then I had a car accident and totaled that vehicle. So, I no longer needed the coverage. I thought they would prorate amount of time that I had from the time I signed up until I called in to cancel, but they refunded my full amount of money and I was happy about that.

I went online, found five companies and called them. I created my own little spreadsheet and looked at a lot of variables including cost and coverage. We bought a Ford Ranger and we had to put a brake controller on it, which they said came with, but it didn't. Quite a few extended warranty companies won't accept us if we added something like that but American Dream did. The biggest thing was my discussion with the gentleman. He was very knowledgeable. We got the information, took it to heart, checked it out, and called him back. There was no pressure at all. We had a bunch of questions and he answered them in a way that we understood. So far, it's been good.

I bought a 10-year-old Bentley that many of the other companies would not insure because of the age and the fact that it was a Bentley. But American Dream did and I took the policy with them. It was easy enough to deal with the company and I got the best policy that covers everything on the car. Right now, everything seems to be fine and I would tell others to give them a try. They seem to take cars that are not normally able to be insured with these kinds of programs.

It was terrible with American Dream. I felt like I was lied to the whole time. I made an eligible claim, but they denied it. It was a bad transmission which had to be replaced fully. They didn't wanna cover it even though it was a month and a half and 5,000 miles after I signed up. They said that it wasn't a catastrophic event. I have a bunch of mechanic buddies who say transmissions don't just go catastrophically. They go over time and break down, and mine finally gave up. American Dream tried to give me $1,000 back when I'd already paid $1,500 towards the repair of my vehicle, but I'd have to keep the program with them so I'd still have to pay another $1,500 to keep the plan. I'd also have to pay the $7,000 on top of it. It didn't make any sense, so I canceled it. I felt like they were thieves and I told them that.

American Dream Auto Protect sounded very good when I talked to them. But their process was horrible and I'm going to do everything in my power to make sure anybody I know never signs up with them. They denied my very first claim for the rear differential that went bad. They said that that had previous wear and tear on it but that was obvious because when they warrantied the car, it had 100,000 miles on it. Every part on the truck has 100,000 miles on it, so apparently, nothing will be warranted.

My experience with Rayan was amazing, his personality was amazing and he explained everything for my understanding, and basically talk me into buying the warranty. Rayn most definitely need to be in invited to the COOK OUT. He gave the best price for the best service. Would have spent twice as much money going somewhere else And still have bumper to bumper coverage.

Josh was a great help in providing the info needed to get my 2022 Nissan Frontier. The warranty needed to keep it running. Great price, good coverage, he was great help. Found company online and they have good reviews, they have nationwide coverage and J̌osh is pretty good at describing the coverage and helping with getting you good price.

When dealing with Derrick ** I can honestly say it was a pleasure. He was very, very knowledgeable and patient with me understanding the different programs I could get into. He went above and beyond, helping me as a senior citizen and my husband being an ex military and with the money I had to work with again I enjoy talking to him. He didn’t rush me and explained everything completely. Keep them on the job. Give them a raise. We need more good people like him.

When trying to figure out how my new policy would work, Louie did an excellent job stepping me through the contract and took the time to answer all my questions. He also took the time to talk through competitor contracts, and worked to get a payment plan that met my needs. Thanks so much.

Brian was a great help with making sure the services fit my needs! He got me a great deal and was super nice when guiding me through the policy and getting me the best deal. He made sure we got his direct line at the end of the call so if we ever had any issues we could call him!

I couldn’t have been better informed of my options. Maria was outstanding!!!! And I will be definitely recommending her and your company to many people!!!! My experience with the company over the past few days has been great culminating with the great work of Maria!!!! The information and overall professionalism with Maria was again outstanding!!!

American Dream's rep was very helpful. The rep was very thorough and polite. Also, I like the idea that if I felt I wanted to change the policy on my Prius, I could transfer it with no issues to my other vehicle. But it was a little pricey.

Louie wasn’t rushed and didn’t bombard me with my available options for service contract. Answered my questions as they came and sold me on a better deal than what I’d bought with another company. The coverage is comprehensive and I hope to never have to use it like insurance but I’m glad it fits my budget and from a reputable company.

Great experience with my rep Gabriel, very knowledgeable and explained how everything works so that I could understand, Gabriel got me a great price and answered all my questions and never once tried to rush me into anything. I feel great and confident on the great deal I got and would definitely recommend your company because of Gabriel.

My experience with American Dream was stressless. Luis was very knowledgeable about this product. What I liked about his presentation was that he asked me to research other competition while I was deciding if I was going to give American Dream a chance. Luis was also friendly. I will give this product a try. I had another policy in the past and never needed to use it.

The experience I had today really was helpful to me looking forward to be a part of Dream Auto. Thank for all the help from this company. I know my car is in good Hand...The Person service was fantastic..Was looking and hoping that nothing goes wrong and I will never use it. My car has been very good to me in the past two years. Thanks for all the help and support.

I interacted with James ** on July 12th and James did an amazing job, explaining the car warranty for my 2019 Nissan Sentra. My warranty had expired on my car and I needed to research other options. He reviewed the options clearly and was also very patient with me and also very polite, which I appreciate.

Cannot do a negative Star. DO NOT, DO NOT, DO NOT BUY from American Dream Auto Protect. The specific repair we needed was specified in paragraph 14. Mark kept referencing Paragraph 1. They are refusing to make the $6,000 repair. We have talked to Nick and Mark repeatedly. My husband has an understanding of what the repair is. Mark became angry and indignant when my husband pointed out that the repair they were refusing was not the repair the Dealership had sent to them.

I recently had the pleasure of interacting with the customer service team at American Dream Auto Protect, and I must say, I was thoroughly impressed. Our rep Sabrina was not only knowledgeable but also incredibly patient and courteous throughout the entire process. They addressed all my concerns promptly and efficiently, making sure I understood everything clearly. It's rare to find such excellent service these days, and I highly recommend them for their outstanding customer support!

Sabrina and her management team did a tremendous job getting my platinum plan and getting it to a price that I could afford. I appreciate all of Sabrina‘s efforts. She does very well and is very personable. I really don’t have much other to say than once. Again you have a tremendous employee in Sabrina. I will definitely recommend your company to my friends. Thank you very much.

Sabrina was awesome. Polite and easy to deal with. Easy to make the purchase decision. I would recommend Sabrina and American Dream to anyone who needs a vehicle warranty. I cannot say enough about her service and how easy the process was seamless. Let me know if I can help in any way.

She was direct and professional. I'm greatful to meet her, because it is hard to find good customer service from any company. I'm happy that she was able to get me monthly payments. It's hard in the world to have a big sum of money available. Your company is do a great services. I hope out to use for services. But if I do, I hope to have great service as I received today. Thanks again

Price and coverage were right for me, and the salesman Josh was courteous, helpful, and not pushy, which I really appreciate. I am hearing impaired, and he was very patient with me and explained everything in detail. I have peace of mind now knowing my car is covered. I highly recommend this company.

Sabrina was very knowledgeable and caring about my situation. When selling me the policy, she was great at looking ways to make affordable for me in being a senior citizen and on fixed income. I was very pleased with my experience. American Dream was very good to work with. I hope I don’t never have to use this policy.

My warranty is up in a few months and Joshua was great in explaining everything to me. I felt good about my purchase. I even asked about my son's car but he lives in a state you do not cover at the moment. I got the Platinum coverage and it comes with a lot of perks and glad that there is no contract in case I sell the car or change my mind. Joshua did a good job of being clear about what I was getting and what the costs would be.

Sabrina was helpful. Provided me with a lot of information. Looking forward to the service. Great service. I found this company online. I was satisfied with what other people were saying. They appear to be covering quite a bit, therefore it makes me feel comfortable knowing my car should be adequately covered for the future.

AVOID AVOID AVOID! Please save your money! I contacted this company after purchasing a used Audi. I know the repair costs can be high so I shopped around and found this company through Consumer Affairs where they have a 4-star average. It must be bought because the company is HORRIBLE. Look them up on the Better Business Bureau.

Sabrina knows her product and she did an outstanding job with my wife's 2015 BMW X5 warranty. Her experience with the product and her commitment to the product are refreshing, and I would recommend her and American Dream Auto-Protect to my friends and family. They are serious about their business and their customer service.

Josh did a good job representing the company policy. I am glad I spoke to him today. I have been shopping around this week to change the company I am working with for coverage. I am impressed that you have no cap for labor. That was the selling point for me. Josh is very good. He is patient, and a good speaker. I spent several minutes with him and signed up for a policy. Thank you.

Nathan was very informative, quick to answer all of my many questions, and he was easy to work with concerning my individual situation. I feel confident that I have chosen the right company for an extended warranty on my 2017 Honda CRV as I know repairs nowadays are totally out of sight.

Today I called for a quote for extended warranty for my lovely car. Morgan was very polite she listened to my needs, she really helped me. I got want need and gave me peace on mind on my purchase. I definitely recommend this company. Very professional. Happy customer. Thank you!

I had a very pleasant experience getting signed up for my policy. The offered coverage for the vehicle is amazing and the benefits as well. I look forward to see how everything occurs if and when I have to put the policy to use. I will definitely be letting people know about my experience.

Peter was great. He really explained the benefits of this plan and truly sold me on American Dream. I would have made a mistake of purchasing another plan if he did not take the time to explain all aspects of the platinum plan. Keep up the good work Peter. Thank you again for all the knowledge and your dedication.

I can only rate Josh A. the person selling me the service. He was very persistent and helpful which is a quality I admire. Their service comes highly recommended and I pray there will be no issues if I ever have to bring my truck in for repair. I will follow up with a review of the service at a latter time.

I had an amazing experience from start to finish. The sales rep who took care of me was very thorough and professional, he explained everything very well and met my needs. He was able to find a policy that met and exceeded my needs. If anyone asks me, I will tell them to ask for my sales rep and I highly recommend this company. Thank you!

Great job Josh. You were very informative and answered all my question. Very knowledgeable about the products ADAP offers. I am satisfied with the coverage and the price that is applicable to my vehicle 2017 Lincoln MKC. He will do a great job with your company going forward. Thank you for your help and communication.

Josh ** did a wonderful job providing full assistance. He answered all questions, went to bat for me, and was always available when needed. I will be sure to recommend him to friends, family, and professional acquaintances for their future car warranty needs. Great job Josh!!! Thank you, Marc

Horrible company and extremely dishonest. Paid for full cover warranty on used Audi. 5-6 weeks after started hearing sounds from engine so took to certified mechanic. Auto shop on day one did everything American Dream asked and did not hear back for four days. Upon the fourth day, they got a call saying they were going to send out someone to take a look and that would take an additional three days. Three days after that Came out, went over everything that everything was fine. Look like it was in proper order then three days after that I get an email denying my claim. American Dream says it was a prior existing condition to my response. It’s a used vehicle. Everything is prior existing condition.

I was skeptical going into this conversation because I was recently scammed by another company claiming to offer a service warranty on my car so I had my wife speaking to Sabrina for me and I just want to say she made the conversation easy. She was thorough and knowledgeable. She made my decision easy. I would definitely recommend her for your car service warranty needs

Ryan was super helpful and answered all of my questions and was very thorough. He was able to put me at ease with the monthly plan options available. I was debating the yearly plan but instead opted for the monthly…Once I spoke to him more I thought it may be best just to stick to the monthly plan for now with the option to move to monthly in the near term future.

I had a great experience with Josh. He was very pleasant and knowledgeable. Had a great knowledge of the product he was selling. Answered all of my questions and made sure that I understood everything that was covered in the policy. I was glad to hear that I could take my Mazda CX9 to any Mazda dealership.

David ** was very helpful in securing a great deal for me. Very positive and polite in this transaction. He gave helping information and I believe set me in the right direction. Looking forward to being able to be comfortable in knowing that my vehicle will be safely protected under this warranty.

Sabrina at American dream auto, was very helpful and gave me all information I needed and was very patient with me, I was very indecisive on getting the policy but convince me with great information. Thank you! Sabrina and thanks American Dream Auto for keeping covered!

So nightmare is the proper word here. If you want a business who practice verbal contracts and provide nothing in writing than they're for you. If you like companies that practice immoral and unethical practice then they're for you. My advice stay clear!! From the mouth of their "Retention director, which happens to be the highest person there and will refuse to escalate to higher person than him." According to MR J as I will refer to him this country doesn't need to provide contracts in writing and verbal contracts held up in court? This is from a company who has the name American attached to them? Sorry, in America everything has to be in writing.

American Dream has a reasonable price, so we went with them. Our experience was horrible though. We were two months into our policy, and so American Dream had taken two months of payments from us without telling me that they needed a picture of the odometer reading at the time of purchase, which was impossible to do two months after the policy was purchased. So the policy was null and void because they had not received something that they never asked for. It was buried in very small print in pages and pages of documentation that got emailed to me. We had a claim that got denied as a result, and now, we can no longer get that problem fixed by any other extended warranty because it's now identified as a pre-existing claim.

The purchase process was pretty simple and the coverage and cost is everything I wanted.

I like that I can use any place I want if I need to have something serviced. I don't have to go to any specific place to have repairs done.

I have a Mercedes covered with American Dream. Getting signed up with them was easy.

Sabrina was very professional and willing to try everything she could to help and get the product to work for me. She advised of the 30 day refund period for me to review the plan and make sure it is right for me. I will be reviewing the plan to make a final decision, but Sabrina was excellent and a pleasure to work with. She advised she will be my contact person from now on which I am very pleased with.

You must realize the value of Mr. ** to your team. I am retired from the military (nuclear mechanical engineer) and from law (owned a national law firm). I wanted reassurance for one vehicle. By the end, Mr. ** recognized that I needed it for two. I knew his tactics. He was professional, courteous and direct. Bravo. Refreshing. Dan

I recently bought a 2019 Mini Cooper Clubman used and I decided to research on my own for extended warranty because it didn't offer anything after 30 days. I went on to ConsumerAffair's website to find out about the various insurances out there. A representative of American Dream reached out to me and then after having a discussion with him, which was outstanding and very pleasant, I decided to go with it. He was informative and he was able to answer my questions right off the bat. I asked a little too much as far as information goes and he was very thorough in his explanation of the policy, what is to be expected, how it would work, the breakdown, and things like that. He was personable, which also helps. I appreciated the fact that they knew what they were talking about and they were willing to take the time and answer my questions. Also, they were willing to give me a discount for military. My father served 20 years in the US Navy and I appreciate that as a military family. I would recommend them to others.

The overall experience was good, except for the sticker shock. I checked around on other companies. American Dream Auto Protect was very competitive in their price for better coverage. I thought about what it was doing and decided it was a good thing to do. I'm pleased I have this coverage.

American Dream covers my 2019 Hyundai Santa Fe. The sign-up process was easy. They offered me incentives to reduce the cost. The salesperson was knowledgeable and very persuasive and gave me lots of reasons why I should go with their company versus someone else.

We had a lot of discussion and negotiated. The price was competitive.

I did some research on the internet for a warranty and contacted a couple of companies, but American Dream had the best price that I found. Everything was fine with the purchase and everybody is helpful and has done what they said they were gonna do, so far.

The sales rep of American Dream went over everything. Even though I have a lot of experience with the extended warranties, he reviewed it all. They were extremely easy to work with. They weren't pushy. A couple of the other places, I had to hang up on them because they kept trying to push me. Also, the extended warranty expires with the mileage or the year of the extended warranty. I did not know that it also can expire with the amount of work that's been done to the car. So, if the work value is only $9000 when you buy it, that's all they're gonna warranty on that car - $9000 worth of work. I believe this extended warranty is a company that said that they do not go by that expiration. It's only mileage and the years which is what made me pick them.

Signing up for American Dream was easy. In comparison to the other coverages, I was impressed with their coverage. Customer support was all right.

I liked the guy. He was forward and very helpful. He explained everything to the T. He sold me on it. The price suits me because everything that I was cautious about that I wanna make sure my car is covered, he looked it over, and broke it down for me. I went over what American Dream Auto Protect sent. Everything sounded great. Everything was handled perfectly. They provide excellent service. I already recommended a few staff members where I work to reach out to American Dream to look into it. Because they have good pricing and they cover a lot of things that other warranties don't cover, even dealers that avoid maintenance repair on. I found American Dream satisfying.

I went online that night and requested a policy with American Dream Auto Protect. Early that next morning, I got a call from a representative. Shortly afterward, I signed up. It was all good and straightforward.

Samuel, the sales rep, was very knowledgeable. He knew the car and was more than willing to go the extra distance to make the sale. There was no hard sell. It was because of him and the service that he gave that I ended up going with American Dream. The sign-up process was very easy. It was all done over the phone and online with confirmation. Then, I got hard copies by email of the agreement. Plus, I have the direct number to my service representative, should I need him. This extended warranty contract was to replace the one that I had for the last three years with General Motors that had expired. So I was looking to replace it with a similar program. American Dream had marketed that they were participating with the GM program and when I called and they saw the car was a Cadillac, they switched me over to what they call the Cadillac division, which was how I ended up with Samuel.

They sent me a copy of the policy and an email with it in there. It was easy to read and everything is covered. Also, I can get it fixed just about anywhere. But I didn't wanna pay it all at once. I just paid the first installment and I wanted to see for 30 days exactly what I was getting in the policy.

Dealing with the reps was very good and there was no pressure. The information was very detailed. My policy has coverage on major components and electrical. There are very few things in my plan that are not covered. I would recommend American Dream.

There are hundreds of places in my city where they will accept American Dream and there are ones that are two miles away that take it. I liked the program and the only thing that I didn't like was the reps kept pushing me to upgrade and buy more things. If I sign up for something, it's gonna be something I've already researched and there are not things that I still need. So outside of that, it was okay.

David was extremely helpful with getting me the plan I needed for my vehicle. I didn't feel rushed and he worked with me to find a coverage that fits my budget. He answered all my questions without hesitation. It was a great phone experience. I will definitely recommend this company to my friends and family based on my experience with David.

David ** was absolutely amazing today. He was extremely professional, very kind and super patient! He worked with me and found exactly what I needed! I would recommend him to anyone that needs help finding a warranty for a price that car dealers gouge you for. Thank you David! You rock!

Slow claim process and if your claim is for more than amount you paid they will not pay your claim. Contract is well written to get out of a claim. They are not properly set up to do business in Texas.

It doesn’t get any better than Sabrina **. She is patient and very knowledgeable. No pressure to buy! Quick, easy and painless! If you’re looking for a good policy, call her! She will take care of everything! AND, she has an amazing laugh!! The bottom line is, this is the place to go and she’s the one to call.

This company claims to save money, give peace of mind and claim to be convenient but none of the above are accurate. When submitting a claim depending on the value they send out someone to review the problem only to deny the claim and then say the problem is preexisting before commencement of the contract to avoid payment. The wait time for me personally was greater than 5 days to get a denial of a problem that was verified to be existing by 3 separate mechanics only to have this nightmare of a company send a contracted worker out who didn’t even inspect the car throughly or drive the car to determine the existing problem only to outright deny the claim.

Sabrina was very kind and helpful and answered all of my questions. Even though I have still yet to buy my car Sabrina reassured me that I am covered with a 30 day money back guarantee if anything happens. If all goes well then I am covered with a really affordable policy that can be canceled at any time. Thank you again Sabrina.

Sean ** a fantastic representative, so be the auto protection plan and I purchased it because he sound dedicated to his job, he had a smile in his voice, answered all questions immediately, and if all representatives would like Sean **, the company would be very lucky Mr. ** deserves a raise for being such an excellent employee.

Nathan was very helpful and answered all my questions regarding coverage for my car. He was able to get a policy together in a very timely manner, along with pricing options. He explained how the coverage and payments work if work needed to be done to my car. Very friendly and professional! I look forward to working with him if needed in the future. Thanks!

I had the most horrendous experience with American Dream Auto Protect. Their customer service is beyond appalling, to the point where I was cursed at and accused of scamming when I filed a claim. Instead of assisting me, they tried to bully me into canceling my contract so they wouldn't have to uphold their end of the deal if the bill was too high. Stay away from this company unless you enjoy being mistreated and scammed.

This extended warranty is the absolute worst! They have the worst customer service! They try every loophole to not pay for claim. They deny the claim and give no explanation whatsoever to you or the dealer. Just a generic email. You then call in and get a rude customer service person on the. First claim and it was denied! The dealership said it was the most ridiculous thing they ever heard of. These guys are expensive, too! Compare others when shopping. DO NOT GO WITH AMERICAN DREAM. BUYER BEWARE!!!

The differential, which is part of the transmission, is messed up. The first thing was when we called in to claim, American Dream Auto Protect said, "We don't take claims over the phone. You have to send it," which I've never heard before. So, we emailed them the claim, they told me it would take 24 to 48 hours to process it. When I called on Friday, it was, "We're gonna have to send an inspector out to look at the car," which I didn't understand. You don't trust the dealership? Thirty minutes later, I got a text on my phone saying that they would not do the claim because I had not sent in a picture of my odometer and VIN. It was toward the end of the day, so I couldn't get in touch with nobody. I had to wait until yesterday.

One of the turbos of my 2018 Cadillac CT6 popped up as if it needed to be repaired. I took my car to the dealership and along the lines of them diagnosing the vehicle, the other turbo went out right there in front of them. They called American Dream and gave a heads-up of what was going on with it and American Dream said it was a pre-existing issue, so they denied my claim. But the mechanic said it's impossible for it to be a pre-existing issue because it just went out in front of them. So I got to pay for the repair out of my pocket, which I'm used to. Warranty companies are in the business of taking money, not giving, so I kind of expected that. I would never recommend American Dream to a friend.

Every time I call customer service, they treat me very well. I'm pleased with them so far. When I did a claim on my engine, I took the vehicle to the shop and a mechanic at High Tech Auto. He took it right from there and everything went fairly. They said within 48 hours, they were coming down to have a tech come in and check it out. That went well as well. I'm waiting to see if my car gets fixed properly and see how everything turns out.

The coverage was excellent but it was not feasible for me to do American Dream now so I canceled. Upon canceling, the rep was a little pushy. I needed someone to understand my needs and I cannot pay out more money than what I have coming in. Having to explain myself over and over again was a bit much.

The guy at American Dream and I spoke on the phone and he was an amiable guy. They said that to get the better pricing, I had to pay it upfront. It would come out super cheap monthly if you divide it up. I paid a down payment but told him that I had to make sure it was okay with my mom. I never heard back from him. I tried calling three times and had my daughter handle this.

I bought my warranty from Derek ** and everything seemed well he acted like he was bending over backwards to make the deal and was very professional. He even gave me his direct line in case anything happened. Well it did. My Cadillac had a lifter failure, and when I tried to contact him all I got was voice mail, and no call back. I called his direct line everyday for over a month and left a message to call back. He never did.

I am writing this to show my appreciation for your employee, Derrick **, knowledge and professionalism. I laid out my situation and he looked into what was available for me and offered me a policy I was comfortable with. I am not easily impressed especially with customer service agents or salespeople but I was with Mr. **.

The reps were pushy and I was gonna cancel but they dropped the price down to a price that I could afford. They’ve been cool. My air conditioning is not working but I have a warranty under the place where I bought it. So I'm gonna see which way is cheaper. I hope the insurance plan works. American Dream is good and decent but people should hold on for a better price.

American Dream has the best prices. The rep was easy to work with and listened to what I needed. They could do a little better by working out payment plans for some people though.

Purchased an extended warranty for my 2019 traverse on 1/29/24 for $3,146. My car broke down on 3/25/24 had it towed to a repair shop who diagnosed cars torque converter went out. Repair shop started a claim and American Dream requested the transmission be tore apart $2200 that I had to pay for so they could send out a technician to see point of failure. After 3 weeks technician showed up and wanted to test drive vehicle. There has been no contact with warranty company since 4/25/24 when I was told the head of department resigned and there is no one to approve my claim. I spoke with Garrison who was very rude, cussed at me and even hung up. I have called every day several times a day with no answer.

Tom was very thorough and made sure to answer all my questions. He made me feel confident in my choice to purchase an auto warranty. I am new to auto warranties and car ownership so this was very helpful to have someone knowledgeable like Tom.

Thank you Tom, you were very helpful and polite. I appreciate your professionalism and your willingness to work for my business. I reached out to several companies concerning my cars warranty and I feel your company was the best value for the money. We look forward to working with American Dream in the future.

Let me start this off by saying my car was in the shop from 03/19 to 4/16. I paid for the top plan that offers a rental car, yet I was denied. Things that is stated in my contract that’s covers wasn’t so. The contract isn’t specific so you would think you're covered just to find out it’s not covered. They found every loop not to pay for the repairs. I had a $15,000 dollar bill and they only paid $1,400 of that. I definitely wouldn’t recommend this plan to anyone. Oh, one of their agents that I spoke to actually told me Ranger Rover charges too much and I should actually take my car and get a second opinion. So unprofessional!

American Dream covers my 2016 Ford Explorer. When I was signing up, the rep was very helpful as far as getting the process done quickly, and explained everything well.

Their customer service was very straightforward when I purchased a warranty, but they didn't know what they were talking about when it comes down to promising certain things, and stating that some things will be covered but then turn around it's not.

I spoke with Tom ** regarding warranty coverage for my 2017 Chevrolet Camaro SS. Tom was very customer service oriented and he thoroughly went over all of my options. The various levels of coverage offered was very comprehensive. Tom ensured that the coverage I selected fit my budgetary needs. He was very knowledgeable about the products and services offered by American Dream Auto Protect. Overall I had a great experience working with Tom!

American Dream is a new policy for me. The customer service was great. They were really easy to get information from and work with. The coverage and the cost were competitive. The one outlying difference for the American Dream policy is they don't have a cap on their claim. So the other policy I was looking at, after you hit $10,000, you're done. Even though your policy might not have aged out, but you can cap out at a max of $10,000 for the entire policy. So, it depends on what kind of car you drive.

American Dream Auto Protect's customer service has been wonderful. They were clear on what they said. However, I felt a little pressured into making the purchase. They didn't give me the chance to call them back and think about the deal. The full cost for the coverage is 6,000 for five years. I'm paying 3,000 for three years. It's beneficial for my car. I'm in the process of making payments with them. So, I haven't had the chance to use their service. But hopefully, within the next three months, I'll be able to use it.

My experience with Tom was amazing…He thoroughly explained the policy and answered all questions slowly and patiently with me. I am pleased and satisfied with my results and I look forward to working with America Dream Auto Protect…. I will most definitely recommend this company to my friends family and coworkers. Word of mouth speaks volumes and people personal experiences means a lot.

When I signed up for a policy for my Ford Fusion, American Dream's rep was warm and welcoming. He sounded honest, which was the reason why I switched from one company to them. And so far, what he said is happening as far as my contract goes. If I were to file a claim or need to, I have the gentleman's name to call for that. When I had any question, I called and it was answered right away. Their website was also pretty easy to use. I recommend them.

American Dream's reps were really thorough and they gave me the best options. They worked with me with what I was looking for.

Getting a quote from American Dream was very easy. They gave me a list of what mechanic shop in this area is good and just about everybody I would go to. Overall, signing up was very good. I was well satisfied with it.

I like American Dream so far. The customer service has been great. I filled out a quote online and the representative, Adam, contacted me and gave me more information. I decided to go with the month-to-month contract instead of the year. The only thing Adam didn't tell me is that the shop sends in the diagnosis report then American Dream decides what to cover and what not to cover. I spoke to another representative and he explained it to me. I had a diagnosis appointment set up, but I am scared to go through the diagnosis appointment then have them tell me that the warranty won't cover anything.

Got the platinum plan from Tom for my 2016 Lincoln MKX. He explained everything in detail. Hopefully we will never have to use it over the period of time. They have other features over the other companies. Wasn't pushy and was easy to understand. Call Tom at **. He'll do his best to get you what you need.

A dream to sign up. A nightmare to file a claim or receive a refund. Finally ended the nightmare but the refund took 7 weeks to arrive after initial request and calling three times and emailing dozens more. Does not matter which plan you pick; I chose the highest. They pick what is covered and come up with bold faced lies as to what is pre-existing. Deductible price is a lie as well. They claimed it was $100, but it was $200. They clearly have a bottom dollar and don’t give two farts about covering anything and they simply lie. Seems to be a common theme with the lower reviews. No clue how they get five stars and high ratings from websites that rank warranties. I took my vehicle to a Toyota dealership and a Big O Tires chain and they both said it was the worst warranty they’ve dealt with. So excited it’s finally done. STAY AWAY!

I purchased a warranty from this company and my car needed service. The auto repair shop called the warranty company for their approval before starting the work. This company denied the repair and lied to them about the coverage. I had the platium package and it did covered my repair. This company tried to lie about what was covered even though the contract stated the coverage. This is not a honest company. They will lie upfront to get your business and when something go wrong with your vehicle then they don't want to pay to have it repaired. I really don't think they are a legit company. BUYERS BEWARE.

I have purchased a platinum warranty for my Audi Q5 from Tom **. I was going to renew my warranty with the car dealership but decided to check outside warranty companies. I was very disappointed with the pressure and sleaze. Then I spoke to Tom. He was truly outstanding and showed great salesmanship. And no pressure. A great approach. I bypassed my dealer and purchased his plan. Well done!

Have coverage with a company through the place where I got my jeep, problem is no one in my area has heard of them, and I would have to drive 3 to 4 counties over for who does work with them...Nope...I found American Dream and I got full coverage warranty for my jeep at a really good price and I can go right here at home if I ever need it.

Tom was the best person to speak to. He is very knowledgeable in explaining the coverage to me. It a big difference by comparing this service with other companies. I’m really impressed. He answered All my questions without forcing me to buy. The decision was mine. I’m very happy for that. Hopefully we will do business.

American Dream Auto Protect is a relative newcomer to the extended vehicle warranty industry. The company also offers a money-back guarantee. American Dream Auto Protect plans are transferrable to a new owner should you decide to sell your car during your coverage period.

Tom was very informative on everything the warranty covered inc deductible of 100.00. Only authorized BMW dealer, 30 day wait period. This policy is very similar to my current policy with bmw dealer in Peoria IL. In this day and age it is very enlightening to find a company that is very personable as well as speaks clearly. I was dreading starting to shop for a warranty this morning but it was fast and easy. Thank you having qualified personnel it reflects your quality company.

When my car needed repairs, I was pleasantly surprised by how quickly and efficiently they handled my claim. The entire process was hassle-free, allowing me to get back on the road without any unnecessary delays.

Sabrina did a nice job with walking me through the warranty and working with me on payment options. Also shared the coverage line by line and was able to answer all of my questions. I had a great experience. Would highly recommend. Thank thank thank you.

Jordan was easy and great to work with regarding extended warranty information on my vehicle. He provided great insight while helping me understand the type of coverage needed for an EV vehicle. I like knowing I have extended coverage so if something were to happen, American Dream will cover the problem.

Tom ** helped me get great rate for my 2016 Ford Explorer Platinum. I’ve had coverages before, but the customer service of Tom was completely effortless and amazing. He genuinely took the time to assist me and cared about my happiness. I’m excited to have them by my side when needed! Thank you Tom!!!!

The Sales representative I worked with name is Amy. She was such a delight and very helpful and knowledgeable. Amy kept in very good communication with me and called back when I asked her to. Perhaps personnel like that is the reason American Dream is the number one auto warranty company in the country.

Nathan was great to work with and helped me get a policy that met all my needs at an affordable price and did a great job. He is very knowledgeable and worked with me to meet my needs to get a new customer. Very good experience overall and would recommend working with Nathan and American Dream

When I needed the coverage and asked for some help to process my claim, it was a sketchy process. American Dream made a partial approval then they took that back and gave me a full-on denial. They have a list of hundreds of parts that they swear will be covered. When I had an issue while I was driving around home in Vegas, I took the vehicle to the dealership. They took a diagnostic and contacted American Dream. I contacted American Dream too. It took a week for them to contact back. They ended up saying it was a consequential issue. It's an after-effect of an initial issue that I caused. I argued back but there was no room letting me speak on my behalf. I canceled my contract and they've been calling for the past five days about my monthly payments than they have about my policy. It was terrible. I only purchased the policy 'cause they reached out 10 times. Clearly, it didn't work. It's beyond disappointing.

My signup experience was absolutely phenomenal because the rep that I was dealing with was very professional and patient. We call a lot of companies or corporations, and we get the same old standard answers that most corporations give us when we ask a question, but with him, it was different. He gave me the impression that he was being honest with his answers and that he really cares.

I got my American Dream policy a month and a half ago over the phone and the reps were fine. Everything worked very well and it's been fine so far.