AAMCO Reviews

We were to bring the car in and it would be evaluated later in the day. They never called so we called them. “Couldn’t get to it but first thing tomorrow”. Again didn’t call we called them. “Awfully sorry we didn’t get to it maybe tomorrow”. It was just in for an evaluation. They had our car sitting on their lot for two days and never picked up the phone. It’s a hardship. Cancer treatments, son with autism, recent unemployment. If they had competent customer service and efficient communication skills, we would not have let our car sit for two full days. We called again. When we picked it up they were smug and dismissive. Never going back and highly recommend you not leave your car, unless you don’t mind it sitting there with a business that doesn’t care about customer service or your personal needs. Really poorly run business.

If you want quality mechanics and customer service DON'T go to Aamco in Wagoner! Between the transmission replacement and suspension work on my 2016 Acura RDX, this has been one of the most frustrating repair experiences I’ve ever had. I paid over 3000 for the struts/cv axle. The vehicle shifted very hard from park into 1st gear the same day I picked it up. I walked back in immediately and told Randy their backup manager and he brushed it off as a computer issue that would resolve itself. It never did, big surprise. I brought it back 5 days later, brushed it off again as the computer. My wife has noticed hard shifting every day from 1st to 2nd after we got it back and during the 3rd test drive on a follow up "courtesy check" as the owner Robert kept mentioning. Robert's response? "That's normal". Instead of focusing on resolving the concern, Robert's response felt dismissive and defensive.

Dear Dylan, I am formally documenting my serious concerns regarding my experience with this AAMCO location and the conduct of both management and staff over the past four months. My vehicle was brought to your location on February 18, 2026, for a transmission replacement. I was required to pay a $2,000 deposit upfront so the transmission could be ordered and service could begin. The total agreed repair cost was approximately $6,000. Since that date, my vehicle has remained out of service due to repeated dishonesty, delays, poor communication, and failure to complete repairs as promised.

“BETTER THAN NEW “, that’s what I was told when I called Aamco and inquired about getting the transmission on my old 1997 Nissan two-door pickup truck replaced. And yes, I said 1997, but other than the transmission, it was running great. So at the beginning of March, I took it to Aamco on Davis Highway in Pensacola, FL, and on the 7th of March, they said it was done. Well, I picked it up and had it for 3 days before it refused to move either forward or back for several minutes. I immediately took it back to them after renting a replacement.

I initially brought the vehicle in on April 2, 2026, due to an issue related to the transmission. It is important to note that this same location installed a remanufactured transmission in June 2025, which has failed in less than one year. At the time of drop-off, I was informed by Julian that the repair process would take approximately one week, pending submission and approval of a warranty claim.

FORMAL DEMAND FOR REFUND AND CORPORATE REVIEW. AAMCO Transmission and Total Car Care. I am submitting this formal complaint and demand for resolution regarding the services performed by AAMCO Transmission and Total Car Care between December 2025 and April 2026. The facts outlined below demonstrate a pattern of misrepresentation, failure to perform contracted repairs, negligent workmanship, and improper billing practices that have caused me financial loss, loss of transportation, and significant inconvenience.

The absolute worst shop I’ve ever encountered. Took my car into AAMCO South Omaha. Car was done in a timely matter at first. Three weeks later the transmission blew. They didn’t clear the transmission cooler and a piece of metal dislodged and starved the differential and it blew. They said they will not install the re-rebuilt transmission without a new radiator. I had a brand new, sealed in the box aftermarket radiator and they installed it. Kept getting really bad leaks out of the drain plug. Kept taking it back. They claim they would tighten it. Then it would leak again later on. The car overheated (265 degrees) and had it towed back. The owner claimed to tighten it himself. Got it home and started leaking again. Had it towed to an independent shop and they installed a brass fitting. They showed me that Aamco stripped the petcock (drain plug) and never told me. They could’ve helped like this independent shop but never did. I had no clue.

Run from Oceanside NY AAMCO. First of all they lie saying that it’s still owned by Pete to get your business which it’s not. I brought my 2009 perfect running Mercedes just to pass inspection. I knew it would cost money for two Ups and all things of that Nature. The only reason why I went to them thinking that Pete was the owner is because my usual Mechanic was out of the country.. What they did was criminal besides lying to me saying it was owned still by Pete they broke my dome light and they broke the back lock.

The Georgia Ave, Silver Spring location, RUN! This place is horrible. Went because my "check engine light" was on. It took them 3 hrs to tell me I needed brakes and a Value Purge Canister...LIES. My car signals me when I need brakes and 4 wks ago I got a VPC put on my car. I only went because my extended warranty sent me there.

Absolutely thieves. They lie and replace parts that do not need to be replaced and then give you back a broken vehicle. Steer clear of these cheats. Husband and wife scammers. Google the owner's name, he was arrested onsite for drug charges last year as well. Unbelievable

I had transmission service done on my 2014 Ram 5.7. First of all they charge me 451.00 for new pan with bolts but they used my old bolts and show me my old pan had metal shavings in but they took out the magnets that were in my pan. To me looked like they put the metal shavings in my transmission pan. What a scam to sale me a rebuilt transmission for 8,0000 dollars. I never go to AAMCO again. Went to different transmission shop to get 2nd opinion. They told, "Your transmission is fine."

AAMCO BRISTOL, PA is the most dishonest and not professional automotive shop I’ve ever dealt with. My car visited this shop with engine check light on few months ago and I was told need replace two parts. Canister vent valve and Canister purge solenoid. Quoted parts priced $277.69 and $126.49. Total $404.18 plus tax, and need waiting one day after order online. I couldn’t wait and went to local AutoZone a mile away and ordered two parts for only $117.64 with tax. The manager added $50 as I bought parts by my own so I paid for labor fee $292.43 (note: diagnosis fee waivered if repair by them). It’s fine although I was not happy with it. After replaced the parts and informed to pick up car, I found the engine check light issue was still there. I was told it would be gone after drive for some time.

My experience with Aamco car care in Stafford was one of the best I’ve ever had. There’s a manager named Big O that made sure they diligently found the issue and repaired my vehicle. They diagnosed and check under every crook and crevice to satisfy my needs. Their entire staff deserves an A+ for repairing my transmission for repairing my transfer case and also repaired my power steering leak FREE of charge which was about a $1,300 dollar job. I truly appreciate all the hard work that they provided to get us back on the road and in a timely manner. I would definitely recommend that staff because they will not give up until they find and fix the problem.

Love the service up here. Great customer care. Mr ** really took care of me and my wife jeep. I recommend AAMCO to everyone. They are fantastic. If you are having problems please go check them out off of Rains and Milbranch

I will never go to AAMCO again. They had my car almost a month, overcharged me, still have my car, all the lights on. They claim now it’s my battery but I drove my car there and dropped it off with no lights on. They been really rude. Even the corporate number when I call the lady is no better.

Do not use this shop B&L Transmission, Concord NH for service. A basic service ended up $3500 9 Days & a 14 Word description of service. 7 out of 8 pan bolts broken off and a valve body rebuild. I think the job cost was made up. I would not let them change the air in my tires after this.

I want to thank Matt for everything he has done for me and my car, he is the best, great customer service,, I would recommend AAMCO, to anybody that needs a honest Mechanic,, to go there, Matt wouldn't stop until he found out what was wrong with my car, and fixed it, it runs great Thank you Matt for everything, Y'all are the best.

DON'T WALK. DON'T JOG. SPRINT AWAY FROM THIS SHOP! AAMCO Horsham, PA is the most dishonest automotive shop I’ve ever dealt with. John told me I was getting a “low mileage” transmission — turns out it had 90,000 miles. He told me the transmission cost was $2,500 — but I literally photographed the supplier document showing it was $1,750. I was promised free diagnostics — then they charged me for them anyway. And on top of all that, my final bill was over $1,300 higher than what it should have been after warranty coverage. Every time I pointed out a discrepancy, the story changed. This place is unethical. I’ve already filed complaints with AAMCO Corporate, BBB, AND my warranty company. Do yourself a favor: DO NOT trust this shop with your car or your money. John, the manager was misleading, inconsistent, and not transparent at multiple levels.

Took my car back for them to look at something minor and told me they had to keep it all day. Called AAMCO in Horsham PA and got the same excuse, I was told they might have to keep the car between 24h to 72 hrs.

I went to AAMCO in Des Plaines, IL on 9/21-23/25 to check my car's transmission. They said the fee to check my car is $160.00, and I agreed for that. Next day I got estimate to fix my car transmission "Mazda3" for $2445.00!!. I checked with the dealership and I found that the cost is less than $1500.00. I called the technician again and I asked him if he got the part he ordered, he said not yet so I asked him to cancel repairing my car. Surprisingly, he gave me another estimate for $1000.00 including taxes!!. I refused and I told him, "I am not trusting you more and I am going to pick up my car." Instead of charging me $160.00 for checking my car, he charged me $313.34. I complained for that and I called him many times and he said that I am getting the refund for the overpayment in few days. I am still waiting for the refund for more than 2 weeks. I sent another complaint for customer service, but they didn't respond.

I can't warn unsuspecting AAMCO customers enough, beware of Dana Point AAMCO transmission shop; you will pay in time, money and frustration with repeated breakdowns of inadequate transmission rebuild. Maybe they will get it right the fourth time, 3 months later, learn by my experience, I warned you, do not go here, excessive broken parts on top of all else.

This is a complaint review with the Customer Service and repair at Aamco on 114th and Huron in Northglenn. The issue began on June 9, 2025 and today is Oct. 31st. They did an overhaul Automatic Transmission kit, pump, torque converter, sensor, filter & fluids. We just picked our truck yesterday on Oct. 30, 2025, from Active Transmission in Arvada after fixing a transmission problem still under warranty with Aamco. We 1st took it to them on Oct. 22, 2025, and they said it was a clogged oil pump, not in the transmission, so they refused to repair the problem. All Consumers be leery and go somewhere honorably backing their warranties. The Garage won't let me speak to the owner at all!! Mark says, "If my mechanic says that's the problem, that's it". I Am Highly Unrecommending This Garage!! Stay Away!!!!

I know this is long, but I encourage you to read it. Loyalty to a FAULT! When I am a customer with a service business, I am loyal customer. I will sing praises, I will tell my friends, I will write reviews, etc. But when that service business leans towards a practice of money making over the quality and care of its customers and outright lying about services needed, my loyalty is over. AAMCO on Dixie Hwy off Farnsley Road WAS my go-to for all my family’s cars. They WERE great with the care and upkeep of our vehicles, and I would not go anywhere else. That was before our SECOND transmission problem.

I highly recommend the AAMCO Located at 8486 W. Fairview Avenue, Boise Idaho 83704. Owned and Operated by **. I originally went there for a persistent “fluid leakage”, which I first thought might be the transmission but I’m NOT fluent in vehicle maintenance. So, I took it to a Transmission expert. It turned out to be convenient, as it was just across the street from where I live. ** was patient with me and simply explained the process they would use to find the problem. A top down sweep of the engine compartment.

What a horrible company. Save yourself a great deal of money and anxiety and go to a real transmission specialist. The people that work at the Crest Hill, IL location are incompetent and lie right to your face. I had a trans rebuild then had to bring my car back 5 times. It is still not right and they don't care. They simply refuse to stand behind their inferior work. Also note, I shouldn't be forced to give a 1 star review.

New ownership but same knucklehead behavior. Aamco had my car for over 7 months. They destroyed my car. Per the new owner Russ the 500 credit that they gave me was used to fixed stuff that they destroyed. This makes zero sense. It took 1 months for corporate to follow up with me. I would not take my bike to an Aamco for repairs because they are discombobulated, they don't stand behind their work. From the customer service line to shop, they come across as shade tree addicts and bigots.

Money was stolen out of my car on September 25, 2025. Also they lied about not charging you a fee but was charged 328 dollars. I wish I had listened to my friend bud. He told me they was a rip off and I did not believe him. I also had a mechanic tell me that they did a bad job on his car. I just went to a new mechanic that I was recommended to. It’s called Man Trans. It’s by Eddy **, the best mechanic hands-down. he told me Amco knew exactly what was wrong with my car but because they wanna charge you money, extra money at that

Review of AAMCO (Edited Version). My experience with AAMCO started off well, but quickly went downhill. After the initial inspection of my vehicle, they identified a possible issue but said they needed to do further investigation to confirm. We gave them permission, and they assured us it would only take 30 minutes to an hour. That was on a Friday. When we called later to pick up the car, we were told it had been completely taken apart without further notice leaving me without a vehicle for the entire weekend.

We had our Jag towed and they towed it to AAMCO in St Augustine, Florida. They are the worst. They charged us 1500 and when we picked it up and we had no air condition. Took it back twice. They had no idea why. Took it to a foreign car repair and they said the part was the incorrect part. I had them replace it and added for the part back and I returned it Aamco 3 months ago and getting no satisfaction. Stay away.

Subject: Complaint Against AAMCO Location at 1266 Ralph Ave, Brooklyn, NY. To Whom It May Concern, On August 22, 2025, at approximately 8:35 a.m., I arrived at the AAMCO located at 1266 Ralph Avenue, Brooklyn, NY for a scheduled 9:00 a.m. appointment to have my transmission fluid checked. I checked in with the receptionist, **, who confirmed my appointment. I explained that I needed to leave within two hours to pick up my son from school, and she acknowledged this.

The most distressing experience of my life occurred at AAMCO Birmingham, Alabama, in the downtown area on 2610 Sixth Ave S Birmingham, AL 35233 United States. These individuals (** the Store manager) have unlawfully taken thousands of dollars from me and have refused to rectify the situation. I have never experienced a robbery without a firearm until I met these people, and they had the audacity to call the police on me due to my frustration and because I wanted answers.

Took my car to AAMCO Co. Bluffs store to fix transmission. Took it back SIX times because of various transmission leaks. After last fix, was at a stop sign, turn right on red, axle fell off. If I had been on highway when this happened, my car would veer sharply to the left. I would either hit oncoming vehicle or ditch and most likely be dead. They kept putting old bolts back on. They put old axle back on. Took to my mechanic and he replaced old axle with new, replaced control arm which was broke. Had us take car to muffler shop to replace exhaust sleeve which they also damaged. They refuse to pay all our out of pocket expenses. DO NOT take anything to them. Called corporate Aamco. They basically said 'So'.

We took my husband's Jeep in for issues and they did nothing but give us the runaround, conceal information, completely neglect us and the vehicle. The 1st time we were told the Jeep was ready, we broke down within a few miles from the shop. Only to find out they repaired things that weren’t actually the problem. Then they took the car back and promised we would be taken care of and the problem would be fixed. We pick up the vehicle the second time to bring it home and find problems with the ignition coils and spark plugs. We had just paid them an additional 300 for labor right before this. My husband could have been killed due to their negligence.

My recommendations stay away too high, no knowledge, Don't have any knowledge about Nissan CVT transmission, charged me 475.00 and still no fix, I fix my transmission with the help of chatgpt, all was a secondary speed sensor!

The AAMCO in Amarillo, TX is awful! They had my daughter's truck for 2 weeks. Quoted $3800 for a rebuilt transmission. Did not mention that was just the starting cost. Never once explained or contacted us that it would actually be $5900. They are horrible & will totally rip you off! Never go there!

I was in my 08 Nitro and actually broke down next door to Aamco and eventually went next door to them to ask for help. The mechanic come out to see what he could figure out. He found the problem, a broken shifter cable. I asked him about a price to replace the cable, he said shouldn't be more than $150⁰⁰ to $200⁰⁰ dollars and it was a simple job. So I went to the office, schedule them to fix it.

Aamco did great work. Excellent customer service and I would use them again if I ever in need of another transmission rebuild. Customer service is straight up into the point. Also very helpful in making the entire process quick and stress free with no bs.

AAMCO Fayetteville NC will rip you off. Give you one starter price and then continue to try and nickel and dime additional cost that they do not disclose upfront. They claim they don't do diagnostics but checks and to do a diagnostic on a transmission will cost more. They charge too much money for basic things like an oil change on top, claiming you didn't have any oil in it to safely drive the car. They're a RIP OFF. Beware of this franchise.

I have had my truck back into AAMCO shop 2 times since November 2024. I was clutch issues and this time it was a week before they got it into the shop, when I had an appointment for Friday the week before. Then I was informed that it was installed with the wrong throw out bearing and bushings. Then it was another week before they started to search for the correct part. After today, I was informed they found the part, but it would be a week before they would get it into general shipping. I asked for them to contact the shipper for an overnight shipping, and I would pay the cost. Never heard back from them on that issue. That will put it into a 4 week repair time, that was suppose to be a day. And that is if they get it done then. Customer service and keeping the customer aware has gone out the door. Never recommend to anyone. I am also stranded at home with no vehicle.

Once again, I need to post, that the Webster, TX AAMCO, are liars and do not fix what they charge for. I will never trust them ever again. They are criminals, as they never show you what the part prices are, just rotten service.