AAMCO Reviews

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About AAMCO

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AAMCO provides transmission repair and car care services. The company specializes in transmission diagnostics, rebuilds and replacements, in addition to offering general auto maintenance like oil changes and brake services. With roots dating back to 1963, AAMCO services both domestic and foreign vehicles.

Pros
  • Timely repairs and updates
  • Transparent pricing practices
  • Skilled and knowledgeable staff
Cons
  • Inconsistent service quality
  • Poor communication at times

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AAMCO Reviews

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    Page 2 Reviews 10 - 40
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    CoveragePriceMaintenanceStaff

    Reviewed Dec. 20, 2025

    My experience with Aamco car care in Stafford was one of the best I’ve ever had. There’s a manager named Big O that made sure they diligently found the issue and repaired my vehicle. They diagnosed and check under every crook and crevice to satisfy my needs. Their entire staff deserves an A+ for repairing my transmission for repairing my transfer case and also repaired my power steering leak FREE of charge which was about a $1,300 dollar job. I truly appreciate all the hard work that they provided to get us back on the road and in a timely manner. I would definitely recommend that staff because they will not give up until they find and fix the problem.

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    Staff

    Reviewed Dec. 19, 2025

    Love the service up here. Great customer care. Mr ** really took care of me and my wife jeep. I recommend AAMCO to everyone. They are fantastic. If you are having problems please go check them out off of Rains and Milbranch

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    Customer Service

    Reviewed Dec. 19, 2025

    I will never go to AAMCO again. They had my car almost a month, overcharged me, still have my car, all the lights on. They claim now it’s my battery but I drove my car there and dropped it off with no lights on. They been really rude. Even the corporate number when I call the lady is no better.

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    PriceMaintenance

    Reviewed Nov. 28, 2025

    Do not use this shop B&L Transmission, Concord NH for service. A basic service ended up $3500 9 Days & a 14 Word description of service. 7 out of 8 pan bolts broken off and a valve body rebuild. I think the job cost was made up. I would not let them change the air in my tires after this.

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    Customer ServiceCoverageHonesty & Transparency

    Reviewed Nov. 24, 2025

    I want to thank Matt for everything he has done for me and my car, he is the best, great customer service,, I would recommend AAMCO, to anybody that needs a honest Mechanic,, to go there, Matt wouldn't stop until he found out what was wrong with my car, and fixed it, it runs great Thank you Matt for everything, Y'all are the best.

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    Contract & TermsCoveragePriceBillingTransparencyHonesty & Transparency

    Reviewed Nov. 12, 2025

    DON'T WALK. DON'T JOG. SPRINT AWAY FROM THIS SHOP! AAMCO Horsham, PA is the most dishonest automotive shop I’ve ever dealt with. John told me I was getting a “low mileage” transmission — turns out it had 90,000 miles. He told me the transmission cost was $2,500 — but I literally photographed the supplier document showing it was $1,750. I was promised free diagnostics — then they charged me for them anyway. And on top of all that, my final bill was over $1,300 higher than what it should have been after warranty coverage. Every time I pointed out a discrepancy, the story changed. This place is unethical. I’ve already filed complaints with AAMCO Corporate, BBB, AND my warranty company. Do yourself a favor: DO NOT trust this shop with your car or your money. John, the manager was misleading, inconsistent, and not transparent at multiple levels.

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    Customer Service

    Reviewed Nov. 7, 2025

    Took my car back for them to look at something minor and told me they had to keep it all day. Called AAMCO in Horsham PA and got the same excuse, I was told they might have to keep the car between 24h to 72 hrs.

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    Adel increased rating by 4 stars.
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffTimeliness
    After a positive interaction with AAMCO, Adel increased their star rating.

    Reviewed Nov. 3, 2025

    I went to AAMCO in Des Plaines, IL on 9/21-23/25 to check my car's transmission. They said the fee to check my car is $160.00, and I agreed for that. Next day I got estimate to fix my car transmission "Mazda3" for $2445.00!!. I checked with the dealership and I found that the cost is less than $1500.00. I called the technician again and I asked him if he got the part he ordered, he said not yet so I asked him to cancel repairing my car. Surprisingly, he gave me another estimate for $1000.00 including taxes!!. I refused and I told him, "I am not trusting you more and I am going to pick up my car." Instead of charging me $160.00 for checking my car, he charged me $313.34. I complained for that and I called him many times and he said that I am getting the refund for the overpayment in few days. I am still waiting for the refund for more than 2 weeks. I sent another complaint for customer service, but they didn't respond.

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    Punctuality & SpeedMaintenance

    Reviewed Nov. 1, 2025

    I can't warn unsuspecting AAMCO customers enough, beware of Dana Point AAMCO transmission shop; you will pay in time, money and frustration with repeated breakdowns of inadequate transmission rebuild. Maybe they will get it right the fourth time, 3 months later, learn by my experience, I warned you, do not go here, excessive broken parts on top of all else.

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    Customer ServiceCoverage

    Reviewed Oct. 31, 2025

    This is a complaint review with the Customer Service and repair at Aamco on 114th and Huron in Northglenn. The issue began on June 9, 2025 and today is Oct. 31st. They did an overhaul Automatic Transmission kit, pump, torque converter, sensor, filter & fluids. We just picked our truck yesterday on Oct. 30, 2025, from Active Transmission in Arvada after fixing a transmission problem still under warranty with Aamco. We 1st took it to them on Oct. 22, 2025, and they said it was a clogged oil pump, not in the transmission, so they refused to repair the problem. All Consumers be leery and go somewhere honorably backing their warranties. The Garage won't let me speak to the owner at all!! Mark says, "If my mechanic says that's the problem, that's it". I Am Highly Unrecommending This Garage!! Stay Away!!!!

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceLoan ProcessHonesty & Transparency

    Reviewed Oct. 31, 2025

    I know this is long, but I encourage you to read it. Loyalty to a FAULT! When I am a customer with a service business, I am loyal customer. I will sing praises, I will tell my friends, I will write reviews, etc. But when that service business leans towards a practice of money making over the quality and care of its customers and outright lying about services needed, my loyalty is over. AAMCO on Dixie Hwy off Farnsley Road WAS my go-to for all my family’s cars. They WERE great with the care and upkeep of our vehicles, and I would not go anywhere else. That was before our SECOND transmission problem.

    A little over a year ago, my transmission went out and we took our van to our go-to place, AAMCO. We, of course, had to have a new transmission, because Dodge vans are known for transmission issues. We took out a loan and paid for a brand new transmission. A month or so later, we started noticing issues with driving it. I took it back and it was discovered that tech who put it in did not do it right and there was NO fluid in it. Of course we were told the person was no longer there, and they replaced it at no cost.

    Fast forward to now. We called because we noticed there were some issues with changing gears and backing up. We were told that it had one day left under the warranty and to bring it in, we did. My car stayed there for a MONTH! I called, my husband called, and we were told that it was the transmission, and it had to be replaced. They were working on the warranty, the place they got it was in a lawsuit with the owner, the owner was out of town, and we had to wait, the owner got mad because it was out of warranty, etc. I finally got tired of the run-around and got my van.

    I called Kaiser Tire on 3rd Street because a friend told me they were great. I asked if I could have a full diagnostic of my van and told them why. He got my car in the following week and an hour and half after I dropped it off, called me and told me there was NOTHING wrong with my transmission. The problem was my motor mounts. 2 were completely worn out and the other 2 were almost gone. MOTOR MOUNTS! Isn’t that something that should be either replaced or at least checked on when a brand new transmission is put in your car??? Especially if you pay upwards of $8,000.00 to get the work done???

    My car is now FIXED, and it only cost $1,600.00 – NOT A NEW TRANSMISSION! Oh, and my power steering pump is not going out, it just needed fluid. They said the power steering pump needed to be replaced too. I am writing this to warn customers about the way business is done there, I was a loyal customer for years and this is what was done to me. Please look at reviews before you take your car somewhere. Money is the MOST important thing to most businesses these days, so look before you are in debt and still have problems.

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    Sales & MarketingMaintenanceStaffTimeliness

    Reviewed Oct. 25, 2025

    I highly recommend the AAMCO Located at 8486 W. Fairview Avenue, Boise Idaho 83704. Owned and Operated by **. I originally went there for a persistent “fluid leakage”, which I first thought might be the transmission but I’m NOT fluent in vehicle maintenance. So, I took it to a Transmission expert. It turned out to be convenient, as it was just across the street from where I live. ** was patient with me and simply explained the process they would use to find the problem. A top down sweep of the engine compartment.

    An employee named ** took that assignment and discovered my Oil Filter had come loose and that my Oil Pressure Switch was damaged, which explained why I never got a low oil level warning. Jason recommended replacing the switch, oil change and new filter for the fix. An employee named ** did that task. Had my truck back first thing the next day, and I made a point of personally thanking each of them for not only their knowledge and workmanship but for their patience with me. They are Total Car Care Experts as they advertise and just good people. Give 'em a try!! You won’t be disappointed!! Sincerely, Jerry **

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    StaffHonesty & Transparency

    Reviewed Oct. 17, 2025

    What a horrible company. Save yourself a great deal of money and anxiety and go to a real transmission specialist. The people that work at the Crest Hill, IL location are incompetent and lie right to your face. I had a trans rebuild then had to bring my car back 5 times. It is still not right and they don't care. They simply refuse to stand behind their inferior work. Also note, I shouldn't be forced to give a 1 star review.

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    Customer ServiceMaintenance

    Reviewed Oct. 14, 2025

    New ownership but same knucklehead behavior. Aamco had my car for over 7 months. They destroyed my car. Per the new owner Russ the 500 credit that they gave me was used to fixed stuff that they destroyed. This makes zero sense. It took 1 months for corporate to follow up with me. I would not take my bike to an Aamco for repairs because they are discombobulated, they don't stand behind their work. From the customer service line to shop, they come across as shade tree addicts and bigots.

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    Customer ServicePriceHonesty & Transparency

    Reviewed Sept. 26, 2025

    Money was stolen out of my car on September 25, 2025. Also they lied about not charging you a fee but was charged 328 dollars. I wish I had listened to my friend bud. He told me they was a rip off and I did not believe him. I also had a mechanic tell me that they did a bad job on his car. I just went to a new mechanic that I was recommended to. It’s called Man Trans. It’s by Eddy **, the best mechanic hands-down. he told me Amco knew exactly what was wrong with my car but because they wanna charge you money, extra money at that

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffBillingRates

    Reviewed Sept. 14, 2025

    Review of AAMCO (Edited Version). My experience with AAMCO started off well, but quickly went downhill. After the initial inspection of my vehicle, they identified a possible issue but said they needed to do further investigation to confirm. We gave them permission, and they assured us it would only take 30 minutes to an hour. That was on a Friday. When we called later to pick up the car, we were told it had been completely taken apart without further notice leaving me without a vehicle for the entire weekend.

    From that point on, the process was filled with delays, miscommunications, and frustration. There was a long back-and-forth between AAMCO and my warranty company about whether to use a new or used transmission. I kept being told “it'll be ready today” or “tomorrow,” but I ended up needing a rental car for three weeks. An expensive and stressful situation.

    When I finally picked up my car on September 8th, 2025, after paying $2,700 out-of-pocket, I was unexpectedly told I still owed an additional $334.49. This was never clearly communicated in advance. To make matters worse, my warranty company paid their portion ($2,764.44) using a credit card, and AAMCO then charged me 3% interest ($80.52) even though it wasn’t my card. They also claimed I had a $253.97 copay, despite my deductible only being $100.

    While I was on the phone with the warranty company trying to get clarity, an AAMCO employee pressured me to resolve the payment in under 4 minutes because it was close to closing time. I mentioned that I work in healthcare and would never treat a patient that way, to which he replied, “This isn’t healthcare. We deal with cars.”

    I left extremely disappointed and upset not just with the warranty company, but with AAMCO as well. I felt like there was no compassion, no clear communication, and no understanding of what it's like to be a customer in a difficult situation. This experience was unnecessarily stressful, time-consuming, and costly. I expected more professionalism and basic courtesy. Thank you, Teresa **.

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    CoveragePriceRefunds & Payouts

    Reviewed Aug. 29, 2025

    We had our Jag towed and they towed it to AAMCO in St Augustine, Florida. They are the worst. They charged us 1500 and when we picked it up and we had no air condition. Took it back twice. They had no idea why. Took it to a foreign car repair and they said the part was the incorrect part. I had them replace it and added for the part back and I returned it Aamco 3 months ago and getting no satisfaction. Stay away.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Aug. 25, 2025

    Subject: Complaint Against AAMCO Location at 1266 Ralph Ave, Brooklyn, NY. To Whom It May Concern, On August 22, 2025, at approximately 8:35 a.m., I arrived at the AAMCO located at 1266 Ralph Avenue, Brooklyn, NY for a scheduled 9:00 a.m. appointment to have my transmission fluid checked. I checked in with the receptionist, **, who confirmed my appointment. I explained that I needed to leave within two hours to pick up my son from school, and she acknowledged this.

    I asked her for an approximate cost if a transmission fluid change was needed. She replied that she had no idea. I was then referred to the office manager (a **, ** male), but when I asked him for an estimate, he gave evasive responses such as, “It might be very expensive, we have to do the complete diagnostic on your vehicle, we don’t know what it might need until we do it.” I simply wanted a general price range but was not given any clear information.

    After waiting 2.5 hours, I noticed my car had not been worked on and was still sitting untouched. I explained to the receptionist that I needed to leave and asked to pay for whatever had been done so far. She told me I could not leave until they were finished. At this point, the service manager approached me and told me: “Take your car and don’t come back here. Y’all ** be bugging.” I told him I was willing to pay for any services performed, but he refused, saying: “Your money’s not good here, just don’t come back here. We don’t need your kind of money.” I left the location feeling humiliated, discriminated against, and deeply disappointed. Not only was my appointment disregarded, but I was also subjected to racially offensive and discriminatory treatment by the staff.

    I am requesting:

    1. A formal investigation into this incident.
    2. A written apology from AAMCO and the staff involved.

    3. Assurance that disciplinary action and sensitivity training will be taken to prevent such treatment of other customers.

    I trusted AAMCO with my business and instead was treated with blatant disrespect. I expect this matter to be taken seriously and addressed immediately.

    Sincerely, H.

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    Customer ServiceMaintenanceResolution

    Reviewed Aug. 21, 2025

    The most distressing experience of my life occurred at AAMCO Birmingham, Alabama, in the downtown area on 2610 Sixth Ave S Birmingham, AL 35233 United States. These individuals (** the Store manager) have unlawfully taken thousands of dollars from me and have refused to rectify the situation. I have never experienced a robbery without a firearm until I met these people, and they had the audacity to call the police on me due to my frustration and because I wanted answers.

    Additionally, they proposed that I simply hire a tow truck to retrieve my vehicle after paying them. They were already aware that the car was not functioning properly, as they refused to allow me to test drive it. They informed me that I must pay the full amount before the vehicle left the lot. The vehicle experienced a mechanical failure approximately one street away, despite having previously undergone repairs for the same issue. The repair shop asserted that I damaged my clutch when I exited the lot, However I have witnesses who can speak for me that I did not cause the clutch damage and that the vehicle simply came to a halt.

    Since allowing the company to perform any service on my vehicle, I have been unable to operate it properly. Over two years have passed since my car has been operating in a satisfactory manner due to this company’s negligence, despite the substantial amount of money I have invested. It is perplexing how this establishment remains legally operating, as there is no evidence to suggest that hundreds of individuals are facing similar issues. This company needs to be shut down immediately.

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    Customer ServiceTechRefunds & PayoutsMaintenance

    Reviewed Aug. 19, 2025

    Took my car to AAMCO Co. Bluffs store to fix transmission. Took it back SIX times because of various transmission leaks. After last fix, was at a stop sign, turn right on red, axle fell off. If I had been on highway when this happened, my car would veer sharply to the left. I would either hit oncoming vehicle or ditch and most likely be dead. They kept putting old bolts back on. They put old axle back on. Took to my mechanic and he replaced old axle with new, replaced control arm which was broke. Had us take car to muffler shop to replace exhaust sleeve which they also damaged. They refuse to pay all our out of pocket expenses. DO NOT take anything to them. Called corporate Aamco. They basically said 'So'.

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    Customer ServiceTechMaintenanceStaff

    Reviewed July 31, 2025

    We took my husband's Jeep in for issues and they did nothing but give us the runaround, conceal information, completely neglect us and the vehicle. The 1st time we were told the Jeep was ready, we broke down within a few miles from the shop. Only to find out they repaired things that weren’t actually the problem. Then they took the car back and promised we would be taken care of and the problem would be fixed. We pick up the vehicle the second time to bring it home and find problems with the ignition coils and spark plugs. We had just paid them an additional 300 for labor right before this. My husband could have been killed due to their negligence.

    Every time we received the Jeep back it was working worse than before. You cannot trust this shop!! I warn you! This is a negligent business who does not fix the actual problems and sends cars out of their shop knowing they haven’t fixed the problem. The only time they seemed concerned is when my husband threatened to call corporate, and even then did not fix the problem and made it worse. Thousands of dollars down the drain and countless weeks of not having a vehicle. And, to still not have a vehicle after everything. Blaming shortcomings on short staffing, is not an acceptable excuse.

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    CoveragePricePunctuality & SpeedStaff

    Reviewed July 30, 2025

    My recommendations stay away too high, no knowledge, Don't have any knowledge about Nissan CVT transmission, charged me 475.00 and still no fix, I fix my transmission with the help of chatgpt, all was a secondary speed sensor!

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    Price

    Reviewed July 25, 2025

    The AAMCO in Amarillo, TX is awful! They had my daughter's truck for 2 weeks. Quoted $3800 for a rebuilt transmission. Did not mention that was just the starting cost. Never once explained or contacted us that it would actually be $5900. They are horrible & will totally rip you off! Never go there!

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRatesTimeliness

    Reviewed July 13, 2025

    I was in my 08 Nitro and actually broke down next door to Aamco and eventually went next door to them to ask for help. The mechanic come out to see what he could figure out. He found the problem, a broken shifter cable. I asked him about a price to replace the cable, he said shouldn't be more than $150⁰⁰ to $200⁰⁰ dollars and it was a simple job. So I went to the office, schedule them to fix it.

    The next day their quote went up to about $600⁰⁰ then I said, "Go ahead and do the work." Then the very next day I received another call with a new quote of $1950⁰⁰ cause they said they had to take the entire dash of my car apart with the console, it was going to be a 7 to 8 hour job. So I asked if I could just pick up my car, they said it wasn't drivable (Again I drove the car in).

    I just had the car towed home to my place, had a personal mechanic take a look and did the job. He did the entire Job and did the AC unit and a few other things all in 2 1/2 hours. He put everything back together that they tore apart again. I drove my car there, nothing was wrong before this happened. Now that my car is back together, I now have a check engine light on and come to find out my side airbags bags have been deployed and cut off. They didn't unhook the battery before they tore my car apart and deployed the airbags and didn't say anything to me. I just found about the airbags cause I had a Scanner put on it to clear codes out and now this. I'm so pissed off.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 13, 2025

    Aamco did great work. Excellent customer service and I would use them again if I ever in need of another transmission rebuild. Customer service is straight up into the point. Also very helpful in making the entire process quick and stress free with no bs.

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    PriceRates

    Reviewed May 30, 2025

    AAMCO Fayetteville NC will rip you off. Give you one starter price and then continue to try and nickel and dime additional cost that they do not disclose upfront. They claim they don't do diagnostics but checks and to do a diagnostic on a transmission will cost more. They charge too much money for basic things like an oil change on top, claiming you didn't have any oil in it to safely drive the car. They're a RIP OFF. Beware of this franchise.

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    Customer ServicePricePunctuality & Speed

    Reviewed May 27, 2025

    I have had my truck back into AAMCO shop 2 times since November 2024. I was clutch issues and this time it was a week before they got it into the shop, when I had an appointment for Friday the week before. Then I was informed that it was installed with the wrong throw out bearing and bushings. Then it was another week before they started to search for the correct part. After today, I was informed they found the part, but it would be a week before they would get it into general shipping. I asked for them to contact the shipper for an overnight shipping, and I would pay the cost. Never heard back from them on that issue. That will put it into a 4 week repair time, that was suppose to be a day. And that is if they get it done then. Customer service and keeping the customer aware has gone out the door. Never recommend to anyone. I am also stranded at home with no vehicle.

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    PriceRates

    Reviewed May 21, 2025

    Once again, I need to post, that the Webster, TX AAMCO, are liars and do not fix what they charge for. I will never trust them ever again. They are criminals, as they never show you what the part prices are, just rotten service.

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    Customer ServicePriceRatesTransparency

    Reviewed May 14, 2025

    My experience at AAMCO (8141 N Craig St, Indianapolis, IN 46250) was frustrating. Quoted $1,100 for a P0713 sensor replacement and fluid change on my 2011 Hyundai Tucson, over double Repair Pal’s $150–$500 range. Manager ** promised an email breakdown but sent it to the wrong address, and only gave vague details (labor $499.50, parts $507, supplies $64.99). I got prices for 1 hour of labor and parts only after I pressed. Despite my dealership’s $180 diagnostic confirming no wiring issues, he insisted on a $319 harness, unneeded for P0713, and $103 fluid for my 2017 transmission’s clean fluid. He claimed ignorance of RepairPal and wouldn’t lower to $250–$500, so I left. Poor transparency and upselling tarnished their 4.6-star reputation on Google. Not recommend!

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    CoverageTechStaff

    Reviewed May 14, 2025

    They fixed my over flow tank and water pump, but now my belts make this funny noise. They also tore up the inside panel on the driver side where my seat belt is. Looks like they pulled the inside of my car apart. I will never go back there.

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    AAMCO Company Information

    Company Name:
    AAMCO
    Website:
    www.aamco.com