CARCHEX Reviews

I looked at the Better Business Bureau and their reviews seemed quite good and the pricing was competitive. Purchasing the policy went quite smoothly.

They were able to include a rebuilt title clause for not too much more on the dollar amount. The package with the rebuilt title would still cover those certain things that I've had experiences with with previous cars and warranty companies. The person I was speaking with was Ryan. He was pretty patient and he wasn't trying to rush me into a sale so I appreciated that.

I figured it would be safe to have an extended warranty since the cars have been sitting for two months. Carchex was the first one that came up on my search online and the rep was very professional. But we sold our vehicles so we cancelled those plans.

Carchex is putting out all the flashy ads but when it come to service, they don't deliver and the worse part is they like with American Auto Shield who pays for repairs, they never answer or help you out, so, this is fraud company, don't buy their policies, you're making a big mistake and you'll be sorry for yourself on the long run.

The representative was very knowledgeable and helpful. I didn't think I could get coverage with my mileage, I am most grateful! I could not have gotten better service! I would highly recommend this company to anyone with similar conditions! Please keep up the good work, May God Bless You All!

Agent was very knowledgeable and informed about world current situation. Also ensured me that he was available to answer any questions. The coverage was just what we were looking for to ensure that if any mechanical problems accrue we are worry free.

The warranty on the truck expired and I renewed it last month. If something goes wrong with the engine or transmission, I wouldn't be able to afford paying for it out of pocket, which is why it’s good to have this insurance. I made a claim to Carchex and they took care of business like they should. I bumped a pole and it messed up my bumper so I’ll put it in the shop next week.

I liked how I could pay a little bit a month with Carchex versus one all upfront. The sales guy I talked with was awesome and a cool guy. I liked him a lot. He explained all aspects of the coverage very well. Having this protection plan just for the peace of mind is worth it. So far, so good, but let's see them pay some money.

I requested a quote from CarChex for an extended warranty on a used Truck I had just purchased. The pricing came back much higher than a factory extended warranty. I explained this to the representative who explained how their company was better etc. I then told him I would stick with the factory warranty and to have a great day to which he then proceeded to hang up on me without a "goodbye" "Thanks for your time" etc. If that is how they treat potential customers I'd hate to see what they did once they have your money. Not to mention they apparently called me several times without leaving a message as to who was calling.

I am disappointed to learn that Carchex is not the policy provider. In the "fine Print" of my acknowledgement, I saw that the "Warranty Provider" is American Car Shield, Not Carchex. Carchex appears to be only a sales agent for American Car Shield which means that everything the sales person at Carchex told me may not be true or accurate. I don't believe that Carchex can speak for American Car Shield if I ever have to use the warranty. To make matter worst, there is a company named "Car Shield" that is also a seller only. Car Shield is not rated by BBB.

Your agent named Matt was very unprofessional and he rudely hung up on me! This took place around 1:30 pm today. Now in order to fully explain how all this took place would need more space to write. The agency never asked who I was, yet proceeded to say he would sent me my packet and call be back on Monday. Since he did not ask for any of my info, I began to question him about my info. After about 2 or 3 minutes of my saying that I felt he was being unprofessional, he hung up on me, but before hanging up he yelled, "You don't know nothing!!!"

I needed a warranty on my 2016 BMW and I was told by someone there that Carchex gives good warranties on BMWs. The rep was cool although he overcharged me. I should've been paying $50 less a month because the other people that have the same thing that I have pay $50 less but it’s alright.

I just bought an old car from my son so I wanted to have coverage in case we needed it. I have a 15-year-old car Honda Civic and considering its age, a vehicle protection plan is valuable. Apparently, you can run them into the ground. So that's what I plan on. Carchex covers cars with a little higher mileage than some of the other plans and the car has a lot of miles on it. Plus, it seemed from the customer reviews that they were good. The rep was great. I had a lot of questions and he went through them all bit by bit with me.

I wanted to make sure my car has proper care when I'm on the road. When I Googled, I asked what the best warranty is. The first one was somebody else then CARCHEX was the second. I chose the first one but they didn’t give me a good rate. Then CARCHEX was willing to compromise and work with me and that was what made me went with them. The representative was patient, responsive, and gave me all the details on what they do and what’s the best choice for me. He made it flow like he made me feel comfortable with the options that I have. Overall, CARCHEX is a good company. I’m looking forward to being with the next phase with my warranty and my car with them and how it’s gonna turn out to be.

We saw an ad about CARCHEX on our CarMax app. My wife did all the processing. Then, their sales rep gave me a call and then he passed me on to his manager and that was when we finished the deal. But he told me the payments and the plan, and it sounds good, so I was like, “Okay.” But what I was wondering is when we were coming to the end of the arrangement, he said he was gonna email me a copy of legal papers, but I don't think I received an email about that.

I needed a protection plan because I bought a used car and I wanted to make sure that within the three years if something would happen, I’d be able to get my car fixed and not come too much out of my pocket. The price for a plan from another company was pretty low, but they wouldn't give me what I wanted. Then somebody from Carchex called me and their price was better. The guy I talked to was pretty good. When I talking to these salespeople, they will try to pressure you on the phone right then and there. I didn’t get that from him. He explained everything about the coverage that I wanted. Signing up with them was great. I wanted three years and over 30,000 miles coverage and Carchex gave me three years, 45. It was just maybe a little slightly more than what I paid with the other company but Carchex gave me more.

I was told bad things about CarShield and I did some research on Google and found CARCHEX. They are accredited. They also got the price down around the price range I was looking for.

The rep was a good guy and buying the policy was simple. They explained the coverage but I haven't received it in the mail yet and it's been 3 weeks now. I got an email copy, but I haven't got the official paperwork. Carchex is okay but there are some stuff that are a little different. Carchex is not really the warranty holder. They're more of a broker. I come to find out it's Auto Shield so it's kind of not good after I realized that. Carchex subcontracts to a second or third party.

In this day and age, you can't go without a protection plan on your vehicle. My other one ran out so I decided to get one from Carchex. The gentleman that I had dealt with was awesome. He followed up a couple of times to see if I was ready to purchase. He also went over everything a couple of different times to make sure that I understood everything that I would be getting. I still have no paperwork from them. But I've already referred them to two other people.

I received a personal phone call from the director of customer service with an apology. The policy was updated to reflect the correct mileage.

I'm out in the boondocks and I’m around 50 miles away from the nearest car repair so I needed them a vehicle protection plan is very necessary. The reps from Carchex were prompt and they explained everything perfectly well to me. I was very satisfied with them and it was a very pleasant experience.

It's nice to have the peace of mind of having a protection plan on your car. It was good purchasing one from Carchex. Their reps were excellent, very efficient, well-spoken and knowledgeable.

I found Carchex online and I looked and saw that their ratings were high. Their rep was very patient with looking through what works for me. It was a perfect experience.

I do repairs on my car myself and I'm tired of it. Everything else is sound in the car. The car got sentimental values. It's getting older but I plan to keep it. So as preventative maintenance and a safeguard, I put a policy on it. A vehicle protection plan is a practical gem. I spoke with Carchex and their pricing was decent. Their reps were adequate and professional.

My regular warranty expired and somebody told me to get an extended warranty. It's very valuable because otherwise, you'll be paying over 5,000 if you have a transmission problem or some engine problem. My experience with the Carchex rep went alright. Their coverage was pretty easy to purchase.

My purchase experience with Carchex was great. Omar was excellent. He explained everything in detail. I took his number to call him back because I wanted to get the approval of my spouse.

I have a bit of an older car and an extended auto warranty would be the best way to keep it on the road if anything goes wrong with it. I called a couple of companies and the guy that I spoke with at Carchex was helpful and gave me the best deal, which was why I went with them. Their customer service was good.

I've had the same make and model vehicle before purchasing the one I just bought, and it had a number of issues with it towards the end of ownership, which were costly. I figured it would be better to get something in place that would protect me over a longer period of time. CARCHEX had the best reviews from all of the providers that I've seen and the kind of widest types of coverage as well. Purchasing the protection plan was pretty simple. I had a phone call a couple of weeks beforehand and gave details of my car and a quote was given for different options. Then, I picked the option that I preferred a few days ago. The representatives could've been better. I just felt like the conversation was slightly rushed. I was asking a lot of questions and I felt that maybe the rep just wanted to get through the call. But he answered them regardless so that was fine.

I decided to get Carchex because I had purchased a used vehicle with low mileage. I would consider it a luxury vehicle, so I wanted to make sure I have protection just in case anything breaks down, especially in these times where things are uncertain. I chose Carchex because when I was at the place where I purchased the car, I’ve seen that they had extended warranties on things like boats and I inquired about it. The guy there gave me a printout. Carchex was the printout that he gave me and it was only that person. So I had called around and I called CarShield. But the package that Carchex had was just great for the price.

Carchex was convenient. I've seen that they do monthly payments and so far, the experience has been good. The extended warranty has knocked down a lot of the costs. Their specialist explained everything well and it was great dealing with him.

We were looking at extended warranty people online. Carchex came up as one of the better-rated ones. CarShield was one of the other ones but some friends of ours have CarShield and they have been running into some issues with finally making a claim. I didn't want to go that same route so I reached out to a few individuals in companies, and Carchex' individuals had called me and answered the questions. I didn't purchase anything right off the bat. I continued looking, but at the same time, gave my husband enough time to do his own research and making sure that he was happy with the purchase.

There’s something that’s gonna go wrong with any vehicle. I like the fact that Carchex covers towing. They also cover the main things like the engines which go out on average. They also covered my air conditioning system in my other car. It would’ve cost me a lot more if I hadn’t had it. This is the third vehicle that I have aftermarket insurance with Carchex. The service has always been great.

I'm very displeased with Carchex. I canceled it because I had come to find out it was a fraud and a hack. My friend had a timing chain pop in her engine, and they tried to claim that her timing chain was a pre-existing problem. Their rep had my card on file for almost a whole month and then he took the amount off without me even finalizing anything. I’ve been asking them for a couple of weeks to return my money and they’re refusing to return it. They’re not even answering my calls now. I reported it to the main branch office. I haven’t got a phone call back in more than a week.

My truck got 40 something thousand miles on it. Once it gets to 45 or 50 only the engine and transmission are going to be under the warranty that's why I added an extended warranty before my warranty runs all the way out. I called my insurance, asked them what's a good option and the lady that helped me out recommended Carchex. I got the biggest policy and the experience was fast and easy. The rep was very helpful. I appreciate him a lot. Carchex is a really good company and they rank high. I won't have a problem if for instance I'd have a problem with my car and I go in. I just pay the $100 and they're gonna take care of my car.

I was available to get all my concerns and needs met in purchasing the warranty. My agent was available in answering in a timely manner and I was able to examine the policy as stated in the mail. I felt very comfortable in purchasing an extended warranty as I have not done this in awhile. I have always owned newer cars and leased cars. I have decided to keep this car for awhile and felt it was good to invest in this product at this time since my car can be expensive to fix with all the electrical components in newer cars today.

I needed an extended warranty on my 2005 Nissan. Some of the people at the post office where I work have CARCHEX and they have been recommending it to me. The Carchex rep was very helpful and he was talking back and forth about their policy. It sounded like Carchex got it together from what I read and then talking to that guy. Everything went well with them.

The gentleman Omar was very helpful, informative and professional. He made getting an extended warranty very easy and painless. He helped me pick out the right plan for the right amount of my budget. I’m very pleased with my purchase.

I was very pleased with the rep. She explained everything thoroughly and devised a payment plan that is affordable. Very satisfied! I think CarChex is comparable to CarShield relating to price and coverage. CarChex is more reasonable with comparable coverage.

Have 2 BMW's and have talked to many Insurance Agencies to include our Primary USAA. After the air was cleared we (wife and I) settled on CARCHEX. Had to work the numbers/options with Steve Y to find a comfortable place. Again, thanks. Pat

I had Carchex on my other car. I had a 2008 BMW and when I had some problems with that, I called them and got everything done. When you drive a BMW, they get expensive to repair. I've tried CarShield before and I don't like them at all. This is my second extended warranty with Carchex and the process was very easy. The rep did very well. I had to jump through no hoops. They emailed the contract and I printed it. There are different plans. The older the car is, the less stuff gets covered. Sometimes, you think you're covered but you're not because of the plan that you selected.

I looked online and Carchex had a higher rating than some of the others and the sales rep didn’t pressure me. Also, Carchex reps got back with me on the same day whenever I reached out to them.

Have not had any issues as of yet. Hoping I wont have to use this, but...if I do I am 100% positive they are going to be fair. Everyone I have talked to to set this up was fair and knowledgeable. Happy.

I got this high-end car and I want it to be protected. So if I need major repairs, I have some kind of warranty that will cover most of the expenses. I researched and Carchex was number two on the top three that came up and that I was able to get ahold of. Purchasing was easy and simple. I did it while I was on a walk with my dog. The rep was great, very thorough in explaining everything and he gave me some good options and prices. Having the protection plan makes it a lot easier and relieves you of stress on what things are gonna cost.

I had to get an extended warranty on my car 'cause my old car was about to be not under warranty. Carchex had the best reviews. I had a lovely lady who connected me to a lovely man who sealed a lovely deal. It went very well and they were great.

Carchex the only one that I found that would actually put a warranty in my car. I looked at what they had to offer when they said free tow and they could give you a free rental when getting your car fixed and all that other stuff. Their reps were very helpful. They explained everything that I needed to know. They also emailed me about other things that I needed to look at when it came to the policy. Also, I might end up doing another one on this other vehicle of mine. An extended warranty helps with keeping the car that you've already paid for.

The service representative was nice and very informative! I renewed my policy with them because I’m happy with the service I received. My one push is that they pay for model parts. They only pay for BMW parts of your car was serviced at BMW. However other than that I’m very happy with the company and the representative.

Carchex had a little better price for my older vehicle but then the vehicle blew up on me. I couldn't afford to have it fixed and there hadn't been enough time with Carchex. I've already reported it and I'm getting a refund. They were great. If I get another older car, I'll call them back.

Paid in full for extended warranty on 2014 SRT Grand Cherokee Jeep. Called 4 times for my policy and copies of documents. Never mailed or emailed to me. Every time I call they say, "We are mailing it out." Never do. I asked for it to be emailed. They don’t email me.

A couple of days ago I filed a complaint about CarChex thinking that I might have been lied to by a customer service rep. In short the car was sold March 20, 2020 and I have a refund coming. IT had been several months since I heard anything and I was wondering what happened. I called the customer service number and it seemed that there was always an excuse (COVID-19 – I FULLY RESPECT THIS AND HOW THEY HANDLED THEIR EMPLOYEES) but I also kept getting next Friday, next Friday and so on about the refund.

I wanted something to protect my Jeep. Initially I was Googling a company advertised all the time. I almost signed up with them but I read some bad reviews about them. I said, “Let me look up the top ones.” CARCHEX was at the top of reviews. I read that people were really praising it. I called up, and I was grilling Phil, the rep. I said, “I see the other one advertised all the time, but you guys aren’t advertising.” He said, “We gave up ads and depend on word-of-mouth.” That was impressive. I asked about all my concerns, and then from that, he garnered what I was looking for. The price seemed reasonable, 220 a month for two years. That wasn’t too bad. I got the 1,000 miles and a month from the date that I signed up. I only have to pay for two years but I’m covered for five. Phil also let me know that I could renew, so that was a thing.

CARCHEX was the only one that would give out an extended warranty to my vehicle. The person who got me set up was very informative. I was also grateful he was able to find the lowest price possible. But there was a question I was trying to figure out. I meant to ask the rep when I was purchasing the warranty but it didn't come to me until later. I was gonna try to get ahold of him for a minute. I left a message and I still haven't heard back from him yet. My question was mostly about when the car goes to the shop to get repaired. Do I pay the deductible up front or when the repairs are finished?

On - 05/22/2020-At 12:27pm... I called and spoke with Michael **/CSR. I specifically told him I wanted to purchase the: Carchex Care By Royal- Silver plan. Which included: Seals and Gaskets. Amt: $3997.00. But, he sold me the: Royal Admin Services - Centennial plan. I have called and emailed Michael multiple times and he only called And left a voicemail one time about some turbo/super charger, which I never spoke to him about, because my CTS doesn’t have this feature on it. I even included the CEO on one email.

Agent lied about everything in the contract..when I discovered he lied in the pre contract and tried to call the agent wouldn’t answer my calls. I had to put bad reviews on every Website including BBB. Then the district manager called and tried to correct the problem but the damage was done. I cancelled and got my money back.. stay away. These guys are crooks.

We decided we're gonna keep our car. Car repairs are very expensive, so I wanted to be covered. We signed up with CARCHEX due to the price and mileage they allowed. I'd tell others, “I thought I got a pretty good deal compared to the others I had already talked to.”

I went online, looking at warranty services and trying to see which ones I could find for my car. CARCHEX was one of the ones I did find. I called them and priced out what I could. I had already planned on making the purchase but then I got really busy. Then they called me back about a month later and said they were having a deal which dropped their premium down. The guy talked to me and then set me up with his boss. They gave me a better price quote than they did originally and it was cheap. So I did it at the spur of the moment.

The warranty on my vehicle expired so I needed to get a replacement for it. Carchex ranked higher among all of the other warranty companies based on the research and the information I was given. Having a protection plan is very valuable because you just never know what happens with your vehicle, especially being a high mileage and older vehicle. But I would love to have a warranty that literally would cover anything that would happen to your car. So if it is engine-related problem, everything related to the engine and not just certain parts of the engine are covered.

The service agent was very friendly and helpful with details about the contract. I plan to recommend you to my friends and family, keep up the great work. I hope when needed I will have no problems. Thanks again????

Overall, my purchase experience was pretty good, except for when I asked for a list of exclusions. I kept getting sent a sample of the contract but that was not what I was asking for. I had to read the exclusion myself when I got the actual contract a couple of days ago.

Carchex was the only one who would still allow my vehicle with the mileage that I had on it because it’s older. Their customer service was great. I gave them my number and they gave me the information that I needed to know, and they were able to set up quickly. Everything went smoothly when I purchased the warranty. I already knew exactly what I was looking for and so, it was simple and straightforward. If people are okay with parting ways with their older vehicle, then they should not worry about it. We kept it around, which was why we decided to go with Carchex because we don’t have a car payment and we liked being able to have a reliable vehicle.

Other warranty places didn’t have as good coverage as CARCHEX did with the deductible being so low and all that. I went through them and their reps were pretty informative about everything. They explained everything that was covered and how to do things. They only told me about the one option that my car qualified for because of the mileages on it. But once they explained it to me, it was pretty cut-and-dried. The only thing is that I purchased my warranty about two weeks ago now and I still haven’t received the contract, the little card in the mail. They could improve on sending out correspondence to their customers.

They told me that they were approved by Edmunds. But I don't think that's true. What I think is they advertise on Edmunds' site. But the fact that Edmunds would allow them to advertise, I thought it stood for something. The rep that I talked to was pretty thorough. Overall, my experience seemed pretty thorough so I'm pretty happy with it so far.

I purchased a warranty from Carchex in December 2019 not knowing I purchased the next to the lowest plan available. I would find out on 5/30/2020 at the Nissan dealership that this warranty was a disappointment. My truck had a rear axle seal leak that was denied when my claim was filed. The next level the Gold plan would have covered the work I needed done. This is very frustrating when you are misled thinking you have purchased a good warranty and find out right away that you didn't. The agent's job is to sell you a warranty by any means by selling you something cheaper to appease you. I am not happy that I was not advised about the levels of coverage until I saw them online. I immediately knew the work I needed on my rear axle would be denied.???

I researched the internet on different places and sent messages out here in their email. CARCHEX was the third person to contact me that didn’t seem like they were playing any games at the time. It seemed like they really want to get something going. Everybody else were leaving messages and calling me at work. CARCHEX was the only ones that worked with me on that.

Left a message on their website asking for a quote for a BMW I8, no answer, no call back, no email. Two weeks later specifically asked them for a quote, no phone call, no reply, no email. If these guys can't even bother to respond when you're trying to BUY a warranty from them, can't even imagine how hard it is to get a response when you have a claim.

A friend of mine told me about this vehicle warranty provider, and I wanted to insure an old car that I had. It was a classic and had low miles, and I wanted something that covers the car from top to bottom. The specialist I dealt with was fantastic. They explained the coverage to me well. Having this warrant is very valuable. Overall, everything is good with CARCHEX.

I went through the internet and got a copy of a list of people who carry a car warranty. Carchex offers a lot of things that the ones didn't have so I choose them. I got almost everything covered on a car that I need to get it covered on, especially on the engine and the navigator. The rate was pretty good and reasonable. That day I called, Carchex was the best one that had the things that I really wanted. It was a good experience because sometimes, we don't get that on the phone. The rep took his time in finding me the cheapest rate and he explained everything to me. He was very professional about it. They went through the booklet and went through an outline with me on everything they covered. If I want some extra, I can get it added on there.

I had spent some money on repairs for a Chevy Cruze that we have and right after the warranty expired, I didn't want to get involved in high repair costs again, so I looked for a warranty. I did an internet search and a Better Business Bureau search, and the choice was between Carchex and Endurance. Carchex came up with a better Better Business Bureau rating, and when I talked to the guy who sold me the warranty, he was very straightforward, honest sounding and informative. I didn't have any trouble with him at all. He did a thorough job too. He went through the different levels of protection, the cost, and what was and wasn't covered. The monthly cost is reasonable, but we'll see how that goes. Hopefully, having a need to get the car fixed won't happen, but that will be the true test of the service.

I went with CARCHEX because they cover rebuilt titles. The vehicle protection specialist was very helpful. He went over different plans and he did a great job. I am okay with the cost, too. Overall, it was a good experience. Having a vehicle protection plan, especially with buying a used car, is very valuable.

My mileage had gotten to a certain point where I could no longer stay with the company I was with and having a protection plan is very valuable because of the cost of service any day for major incidents with your motor and your transmission, especially on my vehicle. I have an Infiniti, so parts are usually a lot more and replacements are a little costly also for a repair. Better Business Bureau had Carchex rated higher than most and when I spoke to someone who transferred me over to a representative, it was solid customer service.

My brother died last month and he left me the Silverado '13. I switched the warranty to CARCHEX and I didn't have a difficult time doing that. They handled my request real good.

Purchasing the protection plan with Carchex was good. They did an okay job but they didn't explain much what they offered, just what the coverage had above others. But the reps were good. They were quick to respond to my question.

Everything was great with CARCHEX when I made the purchase. They were able to answer everything and there were no issues at all. I mostly did a Google search and read a bunch of reviews on the Better Bureau, Yelp, and everywhere else, and CARCHEX seemed like the most rivaled. They were one of the highly rated ones online.

I’m glad I got a warranty at a good price that I could afford. We decided to get coverage because the car dealership was beating around the bush, giving us a quote with an extended warranty when we purchased a car. Then we chose CARCHEX for the friendly service, the good discount and the better price. Having the warranty is very valuable because you never know what kind of life that car had. So it's good to have a clear conscience in purchasing something when you don't really know what future it can avail to you. Purchasing the warranty was pretty straightforward. The rep was pretty decent. I was trying to converse with him and repeat things to my fiancé. She really didn't know what the best thing for the car. I did and I got the top package that they have there. In fact, the rep only offered the best package for that type of car. It's best to give it the best package – bumper to bumper. I don't have to worry about cutting any corners with a cheaper package.

Browsing around online, they said that CARCHEX was the better choice to go with for a warranty for my car. Dallas was the specialist I spoke with the first day and he gave me the quote. He went over all the plans with me, too. On the second day, when I called them back, they gave me the same guy which was good because he already knew what I was talking about and what I was looking for. He went over all the plans with me. Their monthly quote was cheaper than what I expected, so that was good. Overall, everything was quick and easy.

I gave careful consideration choosing your company for Extended Warranty. Customer service was outstanding. Now two years later when my repair shop needs to reach you they can only get automated services with promises for a callback. PLEASE do not let me down.. I literally put a lot of money on you guys! Please call Kelly at BMW York at +1 (717) 845-6689.

When I initially purchased my vehicle, the dealer was kinda selling me something and it was a high-pressure type of thing. I needed some space to think so I can do my own research. I Googled the five car warranties and came up with Carchex. When I bought the warranty, the rep was great and there was no pressure. He just gave the information.

I was on the Mercedes-Benz website to get the extended warranty through them but they don’t have mixed payment options. Then the website recommended Carchex. That was the next best thing and I went with that. I didn’t have any communication from them since the time that I purchased the policy. I was skeptical at first and thought that they just took my money ‘cause they didn’t give me a receipt when I made the initial payment. But I called them yesterday and they apologized, and the guy sent me over my policy to the email so everything was okay. They were pretty straightforward.

Other places wanted me to give them more down payment and with Carchex, there was no down payment at all. The customer service was great and the rep knew exactly what he was talking about.

We were looking at another company then we started doing research. We saw some of the Carchex reviews and decided to call and find out more information. The guy was really pushy and insisted that we sign up and then we could terminate it any time we want so we did. We gave him my credit card, which I told my husband I was sad that we did that because I don’t want them turning around and charging it again. Now that we’ve decided to cancel, it was like we had to jump through all these hoops to get it done and we shouldn’t have to do that. Then they sent us another bill that said our payment is due. I’m not gonna pay that. We sent a letter to terminate it and we discussed all the information. It was overboard. If somebody calls and does a policy and it’s less than 30 days, it should’ve been terminated automatically. We’re not happy with the services.

I just did a Google search on extended warranties and Carchex came up as one of the top-rated companies. The rep was very professional and courteous. The coverage was very well explained and I fully understood from a higher-level perspective what the extended warranty entailed. He indicated that the Platinum was the top extended warranty program that Carchex offered. I would recommend them and tell people to give Carchex a call if they’re interested in an extended warranty on a vehicle.

At first, I wasn’t sure about buying coverage from Carchex but when their rep came in with the two-year payment plan and the no down payment, I thought that I could do it and that I didn't have to put $500 down. Their rep spoke in a language that I could understand. He made it very understandable and he broke it down without me even having to ask him. I got the platinum coverage from Carcex at a decent price and the coverage was for seven years. Other people were charging double or at least more and it was not as much time and as much stuff covered. I ended up canceling the other coverage that I had purchased when I bought my car because it didn't cover as much and they wanted deductibles and all this extra stuff.

I had been entertaining another company but they wanted me to pay up in full for the entire year, and there was something else. I went on AARP and identified CARCHEX then I went with them as they did a monthly payment plan. The guy sent me the information I asked about. I was completely satisfied with his attentiveness. He sent me what I wanted, while I had to request it in the other company. He offered it up right away and made sure that I received it while we were on the phone. I requested it over my email so I could review it over the weekend. I had my laptop and it came through and so I appreciated that. Then I shared it with my older brother who’s been in the car sales business.

The rep from Carchex who helped me sign up was fine but since then, I’ve cancelled the warranty. It wasn’t anything in particular with them. I happened to get a postcard in the mail from Dodge about their warranty a couple days later.

I didn’t think purchasing warranty with Carchex would be that easy but it was very smooth. The rep was was wonderful and because I didn’t have the VIN number we had to make arrangements. He was straightforward. He explained everything simply.

Carchex is a really good and reputable company from past experience. I have their extended coverage for peace of mind. Their specialists were really good and they explained everything well. I had one claim with them a couple of years ago. I've been very satisfied with Carchex.

I just bought the car last year. It’s not new and I wanna try to keep it as long as I can. I have an extended warranty now and I know that it’s going to run out soon. I wanted to be covered. The Carchex representative I spoke with was really, really good. We had a general conversation and he made sure that I understood the plans that he had available for me. He took his time and really made me aware of what I was going to purchase and what it would cover. I really appreciated that.

Generally the service was good but, seemed to move a little too fast for my first time with this type of warranty coverage. Unfortunately, I felt like I was conversing with a hard sell salesman. Looking back now, I do believe things worked out OK. Just wish I had more time in the beginning.

First rate experience with sales and admin people, folks seem to care about the exchange between seller and buyer. The product and the actual venting of the exchange defines how the sale person feels about Carchex brand and the confidence that follows when you your product is worthwhile.

I am not happy with this at. He hung up on me and never called me back and I never got done but what I needed to get done with so I am not happy at all. Possibly will cancel years. That's how unhappy and dissatisfied I am.

CARCHEX stinks. I signed up three weeks ago, gave them $3,000, and I haven’t had seen a single piece of paper yet. The first time I tried calling, the guy that was allegedly on my account twice left messages. He did not return any calls so I finally called the main number and got somebody else who assured me that I would get my packet of information. I told him if I didn’t get it by next Monday, I’d cancel the policy. They couldn’t say anything. I would just like to have them do what they said they were gonna do. They’re executing very poorly.

Simple and easy to use format that allows users enough information to see where they need to search for more guidelines and ideas for what their specific needs are. They also give you other options as well.

I asked the specialist about the process and he transferred me to his manager. The manager knew his script really well. He said I could probably think that he was reading from a script ‘cause he could overcome everything I had to say. I guess he knew his job well but kinda relentless on the sales piece and it worked. If only they could be less sale-ty.

The customer service was great. The guy walked me through everything. I received my packet. I like Carchex so far and I would tell others to go with them.

I looked on and Carchex had the current A+ Bureau rating. I called them and I had someone who went all policies that they had and what it covered. I actually talked to them today ‘cause I haven’t gotten my actual copy. They sent me my bill on the email, but on there, they said something was wrong. Then they said that I should get the hard copy in the mail. But I just haven’t got it yet.

I had been looking around for an extended warranty. I kept getting calls from all these other companies and I wasn’t impressed with their techniques. The gentleman I talked to, Ken, was very cordial, professional, and specific. What impressed me as well was that CARCHEX had my inquiry still on file, where other insurance companies were just chasing for a sale. The way they handled it was superb. They also allowed me to check out the process and make sure that I wasn’t dealing with any scam type of company, and provided me details of where I could even look at some stuff. I checked the BMW blog and CARCHEX was number one of the blog as well.

I got to looking up warranty companies and CARCHEX was number two. The rep I spoke with was good. I got my Grand Jeep Cherokee covered. I just worry about car breaking down. Once they break down, you’re looking at a big expense.

I went on a website and gave my name and contact information there. I got an email from CARCHEX's guy whom I tried to call back but then I couldn't get a hold of him. I ended up getting a hold of another person from CARCHEX and he told me about the warranties they offered. I told him what I was looking for and he got me hooked up with the right warranty.

I bought a vehicle from Car City but I don't know anything about the vehicles. I wanted to make sure it was covered and since CARCHEX had what I needed in an extended warranty on a high mileage vehicle, I went with them. The person that I dealt with was pretty good and confident. I kinda already knew what I needed, but he didn't go over the plans. He also didn't specify if the payments would be every month or every week. He just told me it was $115 and that was what I spent.

I went online, told CARCHEX what I had for a vehicle, somebody called me shortly thereafter and gave me a quote. I was able to discuss it with my wife and move forward. They initially offered me an 18-month payment plan, but I asked them if they could do 24 and they were able to do that, so that was nice. Everybody answered all of my questions fully and thoroughly. It was a pleasant experience. I would recommend CARCHEX to somebody who's looking for the same deal.

I looked on the internet for someone that had better ratings then I called several to get a bid on it. I kinda liked what the Carchex people had to say. They were very pleasant, and like everything when people are selling, they wanted me to buy right away. But I told them I had to check with my wife first and I'd get back to them or they could call me back and they were very happy to do that. They answered all my questions and they seemed very upfront about everything. We went over the contract verbally on what's covered and stuff. I haven't got the stuff in the mail yet but they sent me things through the computer.

To whom it may concern, I have called the customer service department several times, on April 20th, I finally was able to talk to a customer server Rep, but never received a confirmation letter of cancellation. I have called several times but never could get through, left several voice mail messages to call me back. Not happy with responsive to my request. ACCT# **

I was trying to see what kind of protection service I could get on my car. I browsed, read brochures, and I called Carchex on what they had to offer. The representative was helpful. He explained some of the plans that might fit my need for my car, what year it is and we went from there. I didn’t feel like it fitted in my budget so we worked on that. I was really satisfied with the promptness even though we were missing each other’s calls. I was busy at one point and he probably thought I wasn’t gonna do it. I told him that if I wasn’t interested, I wouldn’t give him a call. Having a vehicle protection plan is all a precaution. It’ll come in handy when I need it.

I signed up a week ago and it was smooth and easy. They provided me an option and what I would get. It works, but I wasn’t sure if there were more options. Still, everything is going good.

I wanted to make sure my vehicle was covered if anything went wrong. Enrolling with CARCHEX was pretty simple. The rep was straightforward, helped me and explained a couple of benefits.

I really liked the customer service at CARCHEX and everything they had to provide. I've had my vehicle for about three years now and to be safe and covered, I figured I'd get a warranty. When I went with CARCHEX, everyone I spoke to was very informative and attentive to all my needs and everything I was looking for in a warranty. I had spoken to two other warranty providers before then and I was very pleased with the things the CARCHEX reps had to say. After that first conversation, I was ready to move forward.

Great customer service. Friendly, knowledgeable, respectful. Have patience to listen to customer concerns. Will recommend to my friends and family. Very satisfied. Prices and deductible very reasonable.

We were going with CarShield, which had so many commercials on television, but the BBB didn't recommend them. So, my husband was looking up some other companies and he found the one that the BBB recommended. So, we decided to go with CARCHEX. The vehicle protection specialist we dealt with was very nice. He worked with us, was very quick to understand our questions and answered all of them. We are in our 80's and he also understood that and that we did not have a whole lot of money. We liked to have the amount about $100 less, but he got it as far as he could, so we went ahead and went with that. I recommend him highly.

I went with Carchex, but I never got my package in my email and they said that I would get it that day. Before that, I googled the 10 best car warranty companies and Endurance was high, then CarShield was rude, and then the Carchex rep was nice and reasonable. He put me with the manager and they worked with me in finding the right package and payment. I’m disabled and they gave me the better deal.

I always had a warranty for my vehicle and my previous one had expired in June. When I got on with the first rep from Carchex, he transferred me to finance to talk about getting some discounting that had been offered before. He seemed to do the best that he could for me price-wise. Also, I found that all warranties didn't do convertibles. But Carchex do convertibles. I signed up right on the spot and the experience was pretty smooth.

I have a friend that has CARCHEX' insurance. They were good, courteous and answered all my questions. I just wanted the insurance on my truck to be covered and the rep said some things and those were about what I wanted. He also said he would send copies of what their insurance covers so I'll have that on hand. The price was a bit higher than what I wanted, but if it's better insurance, it may be worth it.

I had recently bought the warranty, and something had come up with me having me to sell it. I called 5 times already to cancel it and they say “Okay let me get you to someone who can help." Then no one helps.

I looked at a couple of warranties. Some were a little higher and then some were lower. I checked the Better Business Bureau and Carchex was part of it and rated A+ while the other ones weren't. The customer service was good. He was helpful, he explained everything fully and gave me the best price he could. It was straightforward.

I spoke with James and he was very nice. He followed up very good. The company also had great reviews online. It was a highly rated company and so I went with them. I told James my situation and that the policy was for my father. I didn’t want him having problems. James understood and he went over everything. He told me the different plans and what it covered and didn't cover. He was really good and he worked with me on the price. I said I'd pay it upfront instead of making monthly payments and it was really good. I really like working with him. It was very great customer service.

I purchased a used car so getting an extended warranty was something I was interested in doing on my own. Based on the affordability and the opportunity as far as all the different parts that come with the package, CARCHEX was definitely more appealing. Once I did the online form, it didn't take very long for them to get back with me and the interaction that I had with the agent was definitely helpful. He answered all my questions. I definitely enjoyed dealing with him and I’m glad that I can continue to deal with him. That’s definitely helpful because I don't like dealing with multiple people when it comes to one matter. I like the one-on-one.

The service agent that I was working with was very good. He gave me all of my options and I chose what I wanted for my car. He had to actually wait and he stayed in touch with me ‘cause I had some financial difficulties that came about because of this COVID stuff. He called me back at the scheduled time and we went forward after that.

CARCHEX had good reviews and I went with them when the manufacturer's warranty on my vehicle ran out. However, I felt that I was misled. I didn't realize that my warranty which was in the $3,000 range was only good for 24,000 miles. When I called CARCHEX back to discuss my issue with them, they said that their reps had read the terms out to me. Their rep read to me about 300 miles an hour and it was in their recorded call. The CARCHEX rep played the recording back for me and I still didn't quite hear the terms. Still, the rep whom I talked to said the terms were in there.

The people at Carchex I dealt with in enrolling told me what they offered, which I accepted, and they were very professional about it. They were polite and they didn’t go with the personal stuff, just professional stuff.

CARCHEX was one of the first ones that popped up when I checked out extended warranty companies. And when I called them, I got transferred three times and I dealt with three agents. The third person eventually got me signed up and he was cool. But when he told me the lowest amount they could get the plan at, it felt a little high.

I did a search then I was looking at CARCHEX's ratings. There’s some company that they are aligned with and that made a difference. Their rep explained everything real well. He told me about pricing and everything that would be covered. He gave me a discount, too. They sent the warranty to my mail almost immediately, as soon as we hung up.

We were looking for an extended warranty for the truck and the GM dealer recommended CARCHEX to us. We discussed the prices with their rep then we went over and worked out everything with everything going on. He handled our concerns pretty well, too. He took care of us, gave us a good deal, and it went pretty good.

Eric detected my needs quickly. More important he educated me in all aspects of coverage and didn't press for more coverage than needed. All of my questions and concerns were answered. Professional and friendly service! Will definitely refer friends and family.

The CARCHEX rep presented the loan well and I told him he was just the first call when I searched. I also said, “I’m not done yet, so whoever gives me the better deal, that’s who I’m going with.” It was April 7 and hasn't been that long. I found a better deal and cancelled with CARCHEX. The only problem I’m still having is I called them several times yesterday to let them know I need to cancel that. I got hung up on, transferred and disconnected.

Did everything online the way I wanted to. Didn't want to be on hold with a bunch of phone calls. Have too many things to do and it was a very good experience. Would recommend to family and friends. The representative was very efficient and helpful. My old warranty expired and I wanted a new one with decent coverage and a reasonable price so I'm happy with what we set up.

Signing up with Carchex was pretty good. I went through a person and I received all the paperwork. I haven't had any problems with them.

Always go with a car warranty that fits your budget. In my case, I did my research online on Google after I had a small incident last month, then I went with CARCHEX because they were reasonable. The price for my policy helps me and it works out, especially right now with me being in-between jobs. The customer service was really helpful as well. I spoke to two different people and the last person, Bill, was the one that helped me understand my purchase a bit more. He was a little more friendly and open, so it made me really go in that direction.

The company reached out regarding my problem which I will give them credit for. We found a mutually agreeable solution for the two issues I had. They did not make any promises that I would not have any issues moving forward. It's almost a certainty that I will not be able to use my local dealership unless I want to pay the difference of what Carchex is willing to pay for repairs. At this point, if I have to use the warranty again, I'm not sure where to take my car or how much I will have to pay for repairs.

I have an SK8 Jaguar, and CARCHEX did my other Jaguar. Their service is good. I was with a new representative and they gave me a good deal. The coverage was 400 and something dollars, and I got them to make that down to 240 a month. That covered my whole Jaguar, so that was great. A protection plan is valuable for for my Jaguar. Things on it are very expensive and that’s why I went with CARCHEX.

Initially, I really wanted to do a warranty through my dealership. But because of the pandemic, I've been trying for a month to get that done and couldn't. So, I had to explore other options online. I saw that the reviews for CARCHEX were good so I went off with that. Then, their rep gave a strong sales pitch, starting at the very top, and lucky for him, I was willing to not ask a lot of questions. The information that he gave me was very good then I went with a Titanium package. But I really wasn't offered any other options right away. Then after I had signed on, I wanted to know what was a Titanium pack. I looked online and found that there's a Gold, and there's a this and that. I felt like I should have asked more questions and I'm usually very good about that. But at the time, I was more concerned with monthly payments and CARCHEX was amenable to work with me.

I bought a new vehicle when I checked out extended warranties, I liked the price that CARCHEX offered. But I couldn't get a direct quote from them. Instead of getting one, I had to submit information then get stuff back later. I would have liked a streamlined way of getting the quote upfront. Doing all their online forms was kind of annoying, too. But once I talked to someone, my experience with them was good.

I didn’t have a warranty on my vehicle and it’s not a good idea to not have one. The specialists at CARCHEX were great. I also searched for aftermarket warranties and other companies were a little expensive.

CARCHEX was wonderful. The rep was very kind, very polite, and he decided that he wanted to work with me to make sure that I was safe and everything got done in the right time. It was a short process. It was 15 minutes and then I was done. They took the payment and then everything was good after that. They have really good service.

I googled and wrote down the top three car warranty providers. CARCHEX was the first one that I called since they had good customer service and lower rates. The person I spoke with was very informative, helpful, and answered my questions. Also, their price was a lot less than what I was currently paying, so I decided to go with them. The process was very quick and easy, too. Their rep asked me a series of questions, told me the different plans that were available to me, and within not even five minutes, it was over and done with.

I looked into three companies and CARCHEX was part of the ones that agreed to the vehicle that I had. The whole process with them was smooth. The rep was knowledgeable. I was set up with a payment plan and the purchase took no more than 20 minutes.

The Carchex rep explained the warranty and was knowledgeable about the product. He seemed very confident and professional in the way he answered all my questions and he didn’t lose his patience with all of them. He was very thorough and complete and it was very easy to purchase from them. Having a warranty for your vehicle is very valuable and with Carchex, it’s gonna be pretty good. It’s worth the money.

I wanted peace of mind and protection for my son. I wanted to have repair coverage for his vehicle. After I read some of CARCHEX' responses on the Better Business Bureau website, CARCHEX seemed transparent and genuine in their responses. They also gave me good service the very first call versus everybody else. They gave me one quote. And then 48 hours later, they called me back and tried to give me another quote. It wasn't the most competitive price after people called me back a few times, but I felt comfortable with it when they gave it to me on the first phone call. The rep was knowledgeable. He was a salesman and he was good at it.

I always look at reviews prior to making a purchase, and the CARCHEX reviews were pretty solid so I felt pretty comfortable. However, I had to follow up a few times with the first consultant before I even got a response back. But then somehow it got into somebody else’s hands, and he was amazing and professional. Any time I had a question, he responded back quickly. I still haven’t received anything in the mail though, and I see that they already charged me my second month. But other than that, everything was pretty smooth.

I wanted to purchase an extended warranty in case something happens to my car -- it’s expensive to pay all of it out of pocket. I saw CARCHEX on the internet and I went with them. The rep I dealt with during the enrollment process was good. It took around 10 to 15 minutes to do that, so it was not long. They went over everything and they said they were going to send me a package in the mail between 7 to 14 business days. I went with the platinum plan and I like how the payments were.

We have a Cadillac. We have a lot of expensive diagnostic issues with electronics. And the single thing that precipitated the realizing that my car was out of warranty was that there was a touch screen where you can access the radio as well as the temperature and other things. And it just blacked out. I figured, “I know that’s a very expensive proposition and I need a good warranty.” So, that’s why I searched and CARCHEX looks good. The young lady that I spoke to was a lovely girl. She was exceptional.

The car is paid up and there is no warranty on it after you pay it up. I then looked CARCHEX on the internet. Purchasing the warranty and the enrollment process were both. I put the application in online and then the rep either called or left a number to call.

I had an extended warranty on my vehicle at one point but it ran out and I never went and got another one. The vehicle is just getting older. So, it was time to cover it before I'd be out of luck. I was calling around for prices and the guy from Carchex took a little extra time with me and got the payments down to what I could afford a month. What he told me on the phone sounded good because it covered the windows, powertrain and the AC.

I liked what Carchex was offering and the experience was very good when I bought it. The rep was very helpful and told me about it. Having a protection plan is very valuable. It helps you out as far as if something major goes wrong with the car, you can get it fixed easily without the main cost to you.

My representative was Ferguson. I told him that I was trying to get the most bang for my buck and that price would be a deciding factor. The manufacturer offered me a nice bumper-to-bumper deal that CarChex not only matched but beat. I saved hundreds of dollars! I got a 5-year plan with 2 years free at a low price all-inclusive with roadside assistance and rental car. I would highly recommend CarChex to anyone.

Everything went well. The only problem is that it doesn't start for a month after you sign up and pay for it. It's gonna be a month before I even get to drive my car at minimal because of the Coronavirus. Some of the competitors had better deductibles with the same amount of coverage, but I had trouble getting from them written where I could see what they covered. With CARCHEX, the policy is straightforward, but there were some things in it that I thought should have been mentioned that are not, like the injectors.

I needed an extra protection for my car. Everything went fine when I purchased it. It was just recently so I haven't got the paperwork from CARCHEX. I made my first payment so I’m waiting for the agreement and all that.

I was very pleased with the customer service I received from Konica. She was very insightful and understanding which made me feel comfortable with my decisions. I pray this same service continues in the the future and if needed; I get paired with someone who is just as insightful with their information.

CARCHEX had good reviews. Purchasing it was about a 20-minute process over the phone and it was pretty easy. The representative was good and friendly.

Nowadays, anything dealing with the car is so expensive, especially when it comes to maintenance so having an extended coverage for your car is very important and very valuable. Carchex was one of the top extended warranty companies. They covered more things and their specialist was great.

The CARCHEX reps were pretty informative. I felt comfortable. We talked about certain things on the car that were covered and decided to go with them. CARCHEX met my needs.

The reviews online were all positive. That's why I chose CARCHEX. James was wonderful. He was very simple and to the point from the beginning, and super polite. He really cared about the plan that I got for the car. He worked with me on the price. He asked me quite a few probing questions to see why I needed the service and he matched me to a great plan.

I was trying to get CARCHEX when I got the car, but I didn’t have the money. The dealer said it was the best one. And now that I have a little bit of money, it’s good to get it. Cars are always expensive to fix. The specialists at CARCHEX were very helpful. They explained a lot and all the benefits that I can have. It’s worth paying.

I kept getting phone calls from people I did not know, and I have got 96,000 miles on my truck. So, I would rather contact somebody myself rather than having somebody I do not know contact me with a number that said that they were from where I used to live -- and the area code was not the same as the area code where I used to live, so it looked liked a scam. I went with CARCHEX because of the number of stars on the program when I looked at it. The specialist I dealt with was fine. Signing up went okay and it was easy. I have a 30-day free trial to either decide to keep it or not, too.

At first, I was with CarShield. And then CARCHEX called me and said, “Hey, why’d you get one with them? Because they have an F rating with the Better Business Bureau.” I investigated it, they do. CarShield has an F rating with the Better Business Bureau. CARCHEX has an AAA rating so I said, “Okay.” I canceled the policy with CarShield and I started a policy with CARCHEX, and then I deal with this thing. I am a pissed off customer.

CARCHEX has good reviews and very good price.

My car went out of warranty and I didn't want the possibility of paying $5,000, $6000, $7000 or $8000 for warranty work. Purchasing a new warranty from CARCHEX was the perfect experience. Their rep was very professional in telling me what I needed and what I could use. Everybody needs this warranty.

My service contract advisor, Sterling, and his supervisor, Daniel, were very helpful. They have me a steep discount for paying in full. They assisted me when we needed to change information and upgrade the contract. Pros: great options and choices, willing to meet needs, and have adequate coverage options. Good rating reviews. Seen transparent on coverage (will know more when we have to use).

After shopping around and seeing that CARCHEX seemed to have the best prices, I went with them. Buying my warranty was very straightforward. The rep I spoke with was very clear and professional. He had excellent phone manners.

I was comparing CARCHEX with some other guys and CARCHEX got the best reviews. Their specialists took care of me pretty fast. With a new car, having an extended warranty is pretty valuable. We'll see if I need it, but better safe than sorry.

My factory warranty ran out within the last month. It's something I've had before with other vehicles and I just feel it's worth taking it. It's like health insurance. You might not need it but if you do, it's there. I looked over a few different companies and I compared apples to apples to see what was covered and what wasn't. And from what I found, CARCHEX had better coverage than what I was looking for. I was very happy with their rep. He was very knowledgeable. The monthly payment is a bit more than I wanted to spend but I know I have the option that I can cancel it anytime.

The warranty that I initially had stopped servicing California vehicles and on top of that, I had exceeded the mileage. So I got online and CARCHEX popped up. The quote was great. I liked it. They went over everything it covered. I started with the Silver Package and then I recently upgraded to Gold. The Gold Package covered a little bit more than what the Silver Package does.

Purchasing CARCHEX coverage was very good. They were very informative and explained everything carefully. I’m just waiting for the welcome kit and then we’ll go from there.

When I bought the car, I had it under a seven-year warranty. But Honda only gives three-year warranties, so I bought the extended warranty at the time I bought my car. But when I had it refinanced, I told them I wanted the warranty included and they did not listen to me. They didn’t add it to it, so I had to go out and buy a new one. I looked at the ratings and CARCHEX was on the top out of the 10 top rated ones.

I got Mazda and I know they have known issues so I researched online. The CARCHEX salesman was very good. He was very polite and wasn't pushy. The reps told me about all the different plans and I chose the one most appropriate for my needs, and I wasn't pushed into anything. I was overall very pleased with them.

My vehicle is getting a little bit older. The extended warranty company that I like was gonna charge me more, but CARCHEX was reasonable. I also liked the service that I received. Their rep, Jeff, was a really nice fella and everything went very well. I'm a necessity worker and I have to get back and forth to work. So with the pandemic that is going on in our world, having an extended warranty is very important.

CARCHEX customer service is pretty good. Their rep was informative and did everything he was supposed to do. He broke down different policies and what will be right for me. We decided on that, and then he said we had to wait 30 days or 1,000 miles. We talked a little bit about the policy-- take it to the dealer, have them figure out what the issue may be and then give CARCHEX a call and see where to go from there as far as what's covered and whatever else will happen. I hope I won't have any future issues but the car is man-made, so it's bound to have problems. So far, everything seems to be fine.

I got an extended auto warranty from Carchex. I was shopping for the best price, the lowest I could afford. They were the best that I could find. My experience with their rep was all right. The only thing, they got the wrong address. I tried to get them to change and they haven't yet. They said they were going to send me another policy, but I ain't got anything.