CARCHEX Reviews

I had CARCHEX previously and they called me to become a customer over again. It was a good product so I decided to go with them again. Their reps were informative and they broke everything down. I was happy to sign back up. Also, the specialist was very professional. Having a protection for my car is very valuable in terms of saving money. It was a great experience and I would offer friends to purchase one.

We bought a used vehicle that still had its warranty, however, it lapsed while we were in the middle of moving. We didn’t get to renew it so we needed something to cover things. CARCHEX's rep was very cordial and professional. She was easy to deal with, with no high-pressure sales. Moreover, I could understand them. We gave her all of our vehicle’s information and she was quick in getting back to us as far as what was available for our vehicle. It was very reasonable. They were thorough and there were no discrepancies, Johnny-on-the-spot. I received an email almost immediately and they wanted my business.

I was getting tired of spending odds and ends here and there on the little things breaking on my older model car. I called about three to four companies and CARCHEX came in at a pretty good price point. They had a great coverage. I've also read the reviews from consumers and they were excellent. I called in and asked the questions that I had.

There was no warranty coverage from the dealer and they couldn’t finance the extended warranty. I used up all the finance room to finance the vehicle. I like my salesperson at CARCHEX and he explained extended auto warranty more than anybody else did. He went more into detail about what the coverage is so I felt I had a better understanding with this CARCHEX. It was a bit more money but I understood what I was buying more than just spending my money and not knowing what I’m getting out of the deal. I didn’t have time to keep calling them back and ask questions. He laid it out there already and that way, I felt I can spend an extra amount of dollars on this product.

I’ve been with CARCHEX for a while and I haven't had any issues. I'm in my third year and I’ve had several vehicles with them. If I had a claim, they took care of it. The claims process was easy. I did what the book said and I did what they asked of me. I had an issue, I filed the claim, I took it to a reputable dealer and they resolved it. They work around and they do what they can in getting what’s best. There was a time when I could not afford and I had to cancel out, but CARCHEX worked with me on that. There were a few times when they drew money out of the account that cost me some overdraft, which they fixed immediately. Everything has been great thus far and I have recommended some people to them. If anyone is looking for a company that’s reputable, on point, takes care of the matter, listens and works with you in any instance, CHARCHEX is a company that they need to look into.

The CARCHEX specialist was very nice, easy to talk to, and we worked really well with him. The plan is good when you have to put the vehicle in the shop. It saves a whole bunch of money.

I didn’t have warranty left on my vehicle and I know that some of the things can be very expensive in a couple of years, which I didn’t want to pay for so I got an extended warranty. I got an email from CARCHEX and I liked what I saw so I got them. Their rep and I have been working together for the last month trying to get me to get it, and I wanted it. I just had to make sure the time was right and the money was available and I got lucky I caught him right before the new year so I was locked in with last year's prices. I’m covered from bumper to bumper, my 100,000 miles, and that’s awesome for me because I’ll be done paying for the car and still have warranty left. I haven’t had the chance to use the warranty yet but everything I’ve been explained to and read is all in black and white in front of me in the packet which I got yesterday. I like that I’m taken care of by CARCHEX if something goes wrong, so I would recommend them very highly to anyone.

I initially purchased CARCHEX five or six years ago so I just rolled the coverage to my most recent transaction. CARCHEX was listed as a provider of after-warranties on cars not through the dealership, so it was a bit more competitively priced. I spoke with the rep, Julius, and he was informative. He followed up with me even when he didn’t have to, and that made it easy to sign up with CARCHEX as opposed to me having to go out and seek stuff on my own. I haven’t experienced going through the claims process but everything has been relatively simple. The vehicle protection plan is certainly a trade-off, and I’m happy to have it especially when planning to have the car for an extended period of time. It's for peace of mind and it helps with the financial risk if something happens. I would pay any kind of money to not have to worry about the car.

CARCHEX is an honest company and I trust them with my car. The process went over smoothly without a problem when I purchased the protection plan. The rep was courteous, very nice, and knew everything that he should know. He was also forthcoming and he let me know on the reason why he called and the circumstances around everything. I understood exactly what he was saying and I felt comfortable with it.

In August 2017 I purchased this extended warranty for my Audi that I had. The car was totaled during the hurricane. Not to mention that in the earlier part of September I brought the car to the Audi dealership for a tune up and there was something wrong with the engine. Needless to say the claim was denied. Then it was resubmitted and the adjuster did not come for 4 days. I ended up paying for the repair and cancelling to policy. I spoke with a cancellation rep named Andy who sent me the form to sign and send back. It was confirmed that it was received.

I wanted to make sure that if anything happens to the car it doesn't have to be put down. I purchased a warranty from CARCHEX. I spoke to someone and they were supposed to be sending me some papers in the mail but I haven't got them and that's been over a week ago. The protection specialist was fantastic. We had a great conversation on the phone and we talked like we knew each other from way back.

I looked at CARCHEX up on the net and it is said that they were the best. They gave me an estimate and explained the coverage but I put it to the side for a while because I had to evaluate the cost-benefit relationship in regard to my car and whether or not I'd normally trade in around five years. But, our Prius has been so good that my wife and I, after discussing it, decided to keep it. I finally decided to get the extended coverage in late December because then I would go into the next year. The rep was adamant in trying to secure the sale. However, he wasn't overbearing but he was tenacious and I respect that. They also tried to be helpful and they did well. I'm hoping that what I read on the net about it being the top provider is true if I should have to use it.

My friend told me about CARCHEX and I signed up with them. The agent I spoke with was okay and did good. My questions were answered and I was told everything that was supposed to be involved and other stipulation. I'm satisfied with CARCHEX.

When I looked it up, it did say that CARCHEX was a really good company, and the model of the car was a few years behind. The rep did a really good job explaining everything to me. He broke down all the package plans that they had and he chose the one that best fit me. I got the silver package, and I signed up over the phone, so it was pretty easy. However, I cancelled the service in a few days because when I went to see the vehicle, it didn’t even start so I already have a problem.

Getting a vehicle protection plan is a hundred percent valuable. A young man from CARCHEX kept calling me. He was very nice and helpful, and he worked with me and kept in touch. In order to get signed up, they got my debit information as well as my address. Then, they sent me something through my email and told me to look for something that might come in my mail. I just got it the other day.

CARCHEX has a nice website and it was easy to use. When I talked to their representatives, they were helpful and made sense. They were very patient with me too and purchasing the protection plan was very easy. Their protection specialist was very professional and he answered all my questions. He was thoughtful about what I was looking for and he tried to find the products that matched my needs. He did a super job at that. I would recommend this company.

I was looking for an extended warranty through the dealer that I purchased the car from, and then CARCHEX came with one as well. Signing up with CARCHEX over the phone was very easy and their protection specialist was a very nice guy. It's very important to have a vehicle protection plan and so far, my experience with CARCHEX has been good.

I’ve always had an extended warranty on my vehicle. Frank, the rep from CARCHEX, was excellent and explained everything to me. I'd recommend them in a heartbeat.

My car warranty has now expired so I looked into CARCHEX and got them. They are the longest, they have the best geo and they will cover beyond a hundred thousand miles. The protection plan was easy to purchase and I spoke to a sales associate named Tammy. She was great and was really listening. The protection plan is good and I feel a lot better now that I have a warranty on my car. I’m satisfied with CARCHEX's service and the way that they handled everything.

I compared all the policies and prices and Carchex covered more. Plus, purchasing their protection plan was very simplistic. I talked to them for about a month ahead of time but I told them that I needed to check out everybody else before I get started. I had to apologize because I didn’t have time to do my due diligence and I called them back on another date. Their rep was always good and respectful, though. Everything worked out and it was a smooth transaction. I bought the three-year plan and it was the best fit. I had a great experience with this company.

I had to make a choice to either rely on the vehicle I had or look at a newer vehicle. I'm in a better spot to make sure that I get coverage for the "just in cases" because this vehicle that I'm getting coverage for is going to be 15 years old this year. I looked at all the reviews for all the different companies and CARCHEX seems to have the best reliability.

I was told by my new service that CARCHEX wouldn't cover anything. It was a circus of BS. They wanted test done and if they didn't like the outcome I'd have to pay for the tests. I ended up paying for repairs that I was told after they would cover. It seems like a scam.

I was only given a 90-day warranty when I purchased my car. A friend of mine who had CARCHEX told me to get them as well so, I did. The rep was very polite and kind. He broke down what the vehicle protection plan covered and took care of me the best way that he could. He said that it would take between seven to ten business days, but when I checked the mailbox, I still didn't have the plan. This is my first time dealing with them and I hope that I do further business and carry on. If anybody comes to me with a 90-day warranty like I had, I will refer them to CARCHEX.

My company offers monthly perks and CARCHEX was one of the companies that was on it. I recently purchased a car so I needed to get a warranty. It seemed like they have a thousand different options. The rep I dealt with to help in choosing the plan was nice enough about it, but it wasn’t really easy. Every time I wanted to figure out a different scenario he goes back and punches all the numbers again. He was happy to deal with and did a lot but it would be great to be able to see all the options and the prices more or less immediately. He was very professional, nice, polite, happy to help me out, and surprisingly not super pushy. He called back a number of times to check in but getting the car took longer than I thought so I wouldn’t be able to purchase it until I actually had the car. I am a person who looks more or less to the best deal and I would recommend friends to look at them.

I think that having a vehicle protection plan is valuable. So, when my previous warranty was being terminated, I visited CARCHEX, and their representatives were pleasant, courteous, informative, and very helpful.

I had a CARCHEX extended coverage before and I had no problems. I was satisfied with the service I got when I needed it, and they were always at the top of the list in every place I went to so I renewed again. Their reps were very accommodating. They gave me some information I didn’t know about extended warranties, which made me more knowledgeable. They also gave me a good price.

STAY WAY FROM THEM, In 2015 I bought insurance with (Nick **) for (Chevy Van 2005 express 2500) I believed and I trusted everything in what he said because it seemed to be all true. Everything seemed to be great until my car broke down in October 2017 the engine broke with 186,000 miles and my life became a nightmare with these guys. My car stayed 2 weeks in the workshop until they sent someone to make the report and see what caused the break. They did not pay rented car for me in those two weeks, and in the end they said they would not pay for the repair because it was a lack of maintenance. ALL the maintenance was done on time, and the receipts were presented.

Having an extended coverage for my vehicle gives me peace of mind and I needed one. I got my second plan from CARCHEX. Their website was easy to navigate and their reps were great and professional. They guided me in terms of what they thought I should be doing and why. I've had a really good experience with CARCHEX.

CARCHEX has great service and they were recommended to me by the auto place that I go to. I got a vehicle protection plan from them two weeks ago and purchasing it was easy. Sean was the person who helped me and he was really helpful. I’d highly recommend them as of now.

I have low miles so I wanted to get a warranty and CARCHEX was one of the best coverages I have seen. Signing up with them was easy. I did it online and someone called me. Everybody at CARCHEX was fine with me and they also thoroughly assisted and took care of me during the process.

I own a 2013 Cadillac and the warranty on it was running out. I don't plan on trading it in and decided I had better put an extended warranty on it. Otherwise, I would be paying some high-end repair bills if something ever happened to it. I checked what CARCHEX covered and read the Consumer Report on them. Then I called CARCHEX to find out if they were as good as the Consumer Report said they were.

The guy I bought the car from years ago said I might want to consider getting an extended coverage because even though my car doesn’t have any miles on it, it is 11 years old. The car I’ve got is a ’07 with 56,000 miles on it and I ended up spending $2,000 last month on it, so I did it. The dealer cost was a little high so I started checking into it and called in CARCHEX because they have good reviews. Their application process was easy and one of their employees named Leon was helpful and he answered all my questions. He was very good and accommodating. Everyone at CARCHEX was very professional and their customer service was great. I feel like they're going to be a company that I’ll use in the future.

Having extended coverage for my truck is the most important thing to do especially since my warranty expired. I called CARCHEX and spoke to a gentleman named Anthony. He called me back after I had made the initial inquiry and he's been keeping in touch with me ever since we made the initial contact. After about four weeks, I reviewed all the other companies and some companies were a lot less than CARCHEX. But CARCHEX offered a more comprehensive package and it was easier for me to make the decision to go with them. I'm also trusting the judgment and the advice of the CARCHEX specialist, Anthony, who I spoke with about writing a policy.

Purchasing a CARCHEX protection plan was easy as their representative explained the process to me so well and his attitude was very good. Having a vehicle protection plan is very valuable. I love it and I appreciate CARCHEX. They are very nice and I couldn’t go wrong with this company.

Carchex had clear warranty description, good customer service on calls, and has been very easy to use with minimal amount of my time required in the warranty process. I've had Carchex warranties in the past and they've exceeded my expectations. They were extremely easy to work with and the pricing for their new warranty was competitive as compared to all the other companies I've checked with. There were a couple of complicated repairs on my last car and Carchex worked directly with the garages. I’ve had other warranty companies in the past where I had to get involved and steward that warranty interaction. With Carchex, it was just as simple as me just writing my deductible check and the work got done.

I have a 10-year old vehicle. I worked with Ryan and everything about him was great. He was thorough and not too pushy. He followed up on everything I asked for and asked specific information about my vehicle. In addition, he helped me with the sign-up part, and also went through the contract with me. He also kept me apprised of what I was getting myself into. He did a good job and I'd recommend CARCHEX.

I bought a vehicle that didn’t have any warranty on it. When I asked the finance guy at the dealership if there was any extended warranty available, he said that a warranty on that car was going to cost too much and that he wouldn't even bother with it. But he would not be the one driving a car for five years without a warranty, so I went ahead and checked into it. I talked to a couple of extended coverage providers and CARCHEX gave me the best price and payment. Purchasing the vehicle protection plan with them was easy and their specialist was pleasant. He knew what he was doing. But he told me that the coverage wasn’t enforced until after 30 days or 1,000 miles. But when I got my paperwork, it said 30 days and 1,000 miles, so that was confusing. Other than that, I feel more secure in the car knowing that I have the warranty on it now.

I asked Shanita ** MULTIPLE TIMES to confirm that your warranty was superior to other companies, I was told that other companies replace with 'non-oem manufacturer parts' but CARCHEX uses "the same part taken off your car is replaced with the same manufacturers part" IE: OEM parts! I was told that I would have no problem taking my car to my local Mercedes dealer, that my replacements, if needed, would be placed to a test of wear and if approved would be replaced with "THE SAME PART, not a part supplied by a third party like our competitors." Not only was I informed today while attempting to make a claim that my warranty "only covers 'like' parts not OEM" but that you do not pay for the actual labor hours that my dealer needs to complete the repair!

When the extended warranty on the used car that I bought ran out, I got CARCHEX. Setting everything up went smoothly and they answered any question I had. When their cost is workable, the warranty is valued high, but sometimes the cost isn't doable. Then, at one point, I stopped using them but when I got a new car, I got them back. However, their cost jumped up. Instead of the just giving me my same rate back, they based the charge on the mileage of the car.

Having warranty on a car is very valuable, especially for the car that I have. It's very expensive, so it will be crazy not to have one. I called around and CARCHEX kept popping up on the internet, so I gave them a call. The rep was very nice, informed, knowledgeable and friendly. He was great and I acquired their services on the 27th of November. I make payments through my debit card every month, and the company is amazing and great. My experience has been very good.

I needed a warranty for the used vehicle I purchased. I was doing my consumer research and came across a couple of providers but I decided to go with CARCHEX. Ryan provided exceptional customer service. He answered all my questions, pointed out exactly what was beneficial to me, and a couple of different programs which would benefit me, too.

My warranty was ending and having an extended warranty is very important because I never know what will happen. CARCHEX's price was decent for what I got because I got everything covered. Signing up was easy and simple and I had a good experience. The person I spoke to was very courteous. I would recommend CARCHEX.

I would recommend CARCHEX to a friend. We checked with four other warranty providers but we couldn't afford them. CARCHEX called us. They had better coverage and it was easy to cover payments. We spoke with a polite and very professional specialist. They even answered my questions.

Nearly all vehicles nowadays have all high-tech stuff on it so it's worth having the extended coverage once my factory extended coverage ran out. It's to keep everything covered. I had a Chevrolet Tahoe and I almost didn’t carry the extended coverage on it. I decided to get it at the last minute and then the navigation system went out, which was several thousand dollars worth of repairs. So, in a case like that, the extended coverage was very worthwhile. The Carchex rep was really helpful in explaining everything to me when I purchased the protection plan. He was friendly, showed me all the different policies, and there wasn’t any high pressure.

We changed vehicles and we were given a price at the dealership for an extended coverage. We tried to find something other than what we were offered at the dealership and CARCHEX seemed to be offering what we were looking for. Also, their prices seemed to be very good when we started talking about it. There was a problem with the CarFax but once it got straightened out after a few days, it was very easy to purchase the protection plan. Their protection specialist was very good. He knew his products and he answered all of our questions. We bought a three-year plan to make sure we'll not have a lot of money out of pocket just in case something happens because it's a 2011 car. They were very professional and we enjoyed dealing with them. I would recommend them if someone was asking for an extended warranty.

We bought a car that has got a lot of fancy electronics on it and it was 80,000 miles. It was out of warranty and I was moving into a phase in my life where I didn’t feel like working on cars myself anymore. I did a search for different warranty companies and a couple of sites rated CARCHEX high, so I got them. I appreciated the promptness of CARCHEX as they got back to me when I submitted a request for an online quote. The phone rang almost immediately and the person I talked to was really clear and articulate with answering my questions.

I'm a big warranty guy and when we bought a lease and the warranty was out, I looked online and found CARCHEX. Their reviews were good, and I contacted and moved forward with them. When I purchased the plan, two of their guys helped me and they both followed up exactly when I asked them to. And they were friendly and good and answered a bunch of questions. They were very professional. Some of the terms changed based off of me going over on my miles from when I first got the quote versus when I finally got the policy, and one of the guys was very upfront about it. He told me to call him for some things were changing. I called him and I totally understood when he explained why and it was not a big deal.

I made a purchase of a vehicle from the lot and I was offered an extended warranty. The vehicle I had hadn’t been through that much but I still wanted to be safe because it was a hybrid and I don't that much about hybrids. I know that it's battery-operated and so my biggest concern was if battery stopped working. I also didn’t know that it has less maintenance as a regular gas car. So that’s helpful. I shopped around, looked online, and saw Carchex. I gave a call to get a comparison rate to see what types of coverages they offered and if I could get more coverage for less. I talked to a guy over at Carchex and he convinced me. He gave me more information and it ended up being a better plan for me. He went over some things about the warranty more in depth for me over the phone and he was really helpful.

I have a Mercedes and if you ever take the Mercedes in to fix anything, it costs you at least $2,000 for them to look at it. I also have an Acura RLX 2014 and it's a beautiful vehicle. It had 49,500 miles on it when all of a sudden, things started to fall apart for some reason. Every repair was at least $3,500 for the electronic system, for the nav system, and for the rear wheel steering actuators so I figured in the event that I had the same issues with the Mercedes, I didn't want to have to pay that bill, and this car would be out of warranty in February of 2018. It only has 18,000 miles on it, but it doesn't matter.

The agent from CARCHEX helped me very much. I have a friend that uses them and he recommended it. I also did a bit of research and they were all right. CARCHEX was affordable for us and they would cover the right things. They have excellent service and the person I talked to, Anthony, was a great guy. He gave me all the insights and what was needed. I had several emails before I made the decision and he did a great job. They told me that in 10 to 14 days we will receive the paperwork. The insurance, on the other hand, kicks in after 30 days, so I'll wait until then. My car is an 82-HHR SS Chevrolet and it's a rare car as there is a limited number made. So, having the protection plan is very valuable. Even though I'm not driving it so much, I like to keep it in the same shape as how I bought it. I would recommend CARCHEX. Hopefully, I'm not going to have any problems, but it's nice to share about it.

I had a car warranty in the past on a truck I had. I just bought a car and this is the first newer type of car. Both my wife and I would like to have an extended warranty on this car as I can't work on it. I went on the internet and started checking into warranty companies. One guy from CARCHEX called me, and I talked to him. He was really nice and I liked the setup and all. It was very easy to purchase my warranty from CARCHEX and to me, it’s very valuable. The only thing I hadn’t been able to get into is PayLink. I would pay for it and I contacted them by the internet and they said they didn’t have it in the system from CARCHEX yet.

The sales rep at CARCHEX was a nice guy and he made sense about some things we were talking about. He did a wonderful job and purchasing the vehicle protection plan was easy. Having it is very valuable.

I'm an older person and having an extended warranty gives me some security. If I'm traveling and on the road, having a coverage is helpful. Someone from CARCHEX called me, and I discussed everything with one of their representatives and decided that I would switch from the company that I had because although CARCHEX cost more, they have a better package, and then I would be getting additional mileage coverage that I didn't have with the package that I had.

My auto coverage had run out, and I’ve been doing some due diligence on the internet trying to find a decent warranty company. I ran across CARCHEX and did some more due diligence on it. The three other companies I called were not really interested in anything but getting the check. They gave me the runaround every time I would try to call and tried to sell me extra coverage. But CARCHEX didn't. They told me what I wanted is what I get. The protection specialist was really professional, courteous, and treated me with the utmost respect. He wasn't trying to upsell me. And I told him I would call him back once I do a little bit more due diligence.

CARCHEX's policy seemed like it was the best one that I've seen. The purchase was easy and the plan was very valuable. Ryan, the representative, was very helpful. He was very thorough of what he was explaining. He was excellent in customer service and he was the main reason why I got the policy.

Having a protection plan for my car is very valuable. I want to keep my car for as long as I can, and with a Camaro, the parts are very expensive. My current warranty kept declining everything I sent. I work for a security company which uses ADT and they gave us a discount. I checked into CARCHEX and it covers more than what I have now and is cheaper. Their rep was really nice and respectful. He described the warranty in very good detail and was a good guy in general.

I've had CARCHEX extended warranty before and I do not deal with people that band-aid things. When I called them, I got the right kind of person to talk to. At first, I thought they forgot me. Then, they called and I gave my credit card. Their rep was excellent. We were laughing and having a good time. He explained a lot of things to me. It's going to take a month for the warranty to go into effect and I will get a notification. My experience has been great.

I was searching for an extended warranty and saw that CARCHEX is one of the top 10. When I looked at it, they offered a warranty that other companies don't offer. For example, if an item needs to be replaced, they replace it. It doesn't have to be broken until it's replaced, plus a few other things too. The rep I spoke with was great. Everything he told me was what I wanted to hear. The price was very competitive and they deal directly with the dealers. I've read a lot of great reviews and not happy reviews as well. Nonetheless, everything was great.

I reached out to CARCHEX looking for a free quote and one of their associates emailed and then called me back. He was very persistent and he gave me the information. He was very knowledgeable and explained everything regarding the warranty and how it worked. I told him I needed some time to think about it because the dollar amount was kind of high.

I'm very pleased with CARCHEX. My wife has a 2004 Hyundai Santa Fe that she bought new and it has a bigger engine. It has leather interior and the car still looks brand new. So when the 10-year, 100,000-mile Hyundai warranty ran out, we purchased the extended warranty from CARCHEX. I watch the car channels a lot because I have a hot rod, and in one of the shows on Velocity, the expert mechanic that has been on the show for 20 years is their spokesperson. And I have selected CARCHEX because they have been around long enough and have a well-known auto mechanic celebrity representing them.

I was looking on the internet for an extended warranty for my car. I called several companies and they're pretty good but expensive. CARCHEX’s rate is affordable and I like the protection plan. Purchasing it was an easy process and the rep was great. The plan is very valuable because I have a 2006 car model, so anything can happen. Having the CARCHEX plan is as important as having a full coverage on my vehicle, and I'll recommend it. I will let my friends know the CARCHEX benefits and that it takes no time to sign up at all.

CARCHEX provided extended coverage for my vehicle before and when the current service was getting ready to expire on my car, I got them again. CARCHEX offers a very good plan and they told me about what was going to expire and how I could get more coverage. Having a protection plan is very valuable given that I have a Saab. But Saab has gone out of business and no longer make Saab. I talked to the guy on the phone for the purchase of the plan and it was easy. He was very friendly and gave excellent service. They have a low deductible too. All went very well and I had a fantastic experience.

No way! I had purchased a car that was an 2005. I had a second car so I didn't drive this one this much. My buddy told me to get a extended warranty cause I bought a ten year old car. I thought about and said thats probably a good idea. I had the car for months without a warranty on it and did some research. Carchex was one of the top google searches. I even looked at these reviews here. I finally purchased a contract for everything to be covered including the engine. My contract did not come with a name like Titanium! Contract was $170 per month and I had made 3 payments... Friggin car starts putting and stops on the side of the road. I didnt even actually know I had towing until after I towed it home then called a few days later. I was just rushed through the contract purchasing process.

I have a 2008 Mercedes Benz E350. I bought it used from a car dealership and I bought a 2-year warranty for it. I bought a Mercedes before and I know that it's expensive to fix if something goes wrong and I didn't like that so I looked into getting an extended warranty. I went online and called the first provider who came up but I didn't like how their rep talked. I then called the second one who came up which was CARCHEX and went with them because their rep was exceptionally nice and answered all my questions. I bought the extended warranty but it just seems like it's awful that you're going to spend $6,000 for two years. It's a lot. But it does cover what I think it should.

I went with CARCHEX and was told I could upgrade or change my package within 30 days. Well towards the end of my 30 days I upgraded to the gold package but was told I would not have to start over my 1000 miles and 30 days but I upgraded and they told me I had to do another thousand miles and another 30 days so I would not be covered for the first 2000 miles and the first 60 days. Then after that they just cancelled me for no reason!!!! I would not recommend this place for anyone unless you want to waste your time and throw your money away. Very disgusted with this place!!! So here I sit 60 days or so later and still have no warranty and got to start over with another company. Beware of this place!!!!

I called CARCHEX and checked it out then I got a nice customer service person. I called him so many times and he was really good. He answered my questions and let me know what was happening as far as the payment plan. He signed me up and the process was simple. It was a good experience and I would definitely recommend CARCHEX to a friend.

I bought a truck that came with 3,000 miles so I wanted to make sure I get a warranty on it. I googled providers and Carchex has good reviews so I went with them. Buying the extended warranty from them was very easy and their rep was very easy to talk to, nice, helpful and knowledgeable. He had all the information that I needed to know and I didn't even have to ask so many questions. He took my truck size and all and I was even driving when I gave my information. He sent over my options and I checked it out the next day and accepted it. For what the warranty costs, it's very valuable. If an engine or transmission goes out, I get money back four times easy and if nothing happens, it's a cheap insurance. I'd definitely recommend it.

I purchased a car and I needed coverage on it so I could make it last. I checked the reviews on CARCHEX and a couple others and CARCHEX has the better offer. It has a lot of bad reviews but it has some good reviews too, so I went with them. Their rep was very informative and explained things to me. I had a problem with getting the payment set up and he worked with me and pushed it back for me. He told me I would be receiving the card and paperwork in the mail but I never received anything. They took the payment and that's the last I heard from them. That was almost a month ago. Right now, things are so tight, I don't know if I'm going to be able to afford it.

I was happy to be doing business with CARCHEX. I have an older vehicle and nowadays, you never know what may happen. It's very valuable to have a vehicle protection plan because vehicles are very expensive when they have issues. I was googling extended coverage and came across CARCHEX. I was reading up on it and I liked the presentation that it had versus the other one that I saw. And they've been in business for a while, which kind of drew me to them.

We’re full-time RVers now and the Ford 250 pick up we purchased not too long ago was to pull our camper in. I had one vehicle protection plan over the years on a number of vehicles. My husband and I have only been married for a couple of years and I told him that it’s extremely important to have the plan for our peace of mind. We were initially looking at a Nissan Quest and while I was on the phone listening to the warranty information on the Nissan, my husband asked me if we could get a warranty on the Ford truck. The guy on the phone said they can do it so we ended up with a warranty. I went online and looked up extended warranties and I liked the deal that CARCHEX was offering us. I worked out a really good deal with this on the truck. We got the vehicle in 2010 and it has 200,000 miles on it and it’s very difficult to get a warranty on a vehicle with a high mileage on it.

A vehicle protection plan is very valuable to have and since my car takes a lot of high-priced maintenance, it would be crazy not to get the coverage if my car needs it. The protection specialist went over everything and explained what coverage they provide. He also answered every question I asked and he sold me right then and there. I’ve had CARCHEX before. Everything was the same so I decided to get the same coverage. The purchasing process was easy, too. I used my card and they take off the payment every month. CARCHEX was quick, and it was a great experience.

Be careful with Carchex. I had an issue and they did not want to sit there and cash out or pay any or help me out towards getting my car repaired. I'm upset and seriously debating on switching this deal. But I already paid it, I have my truck on it. I had to go through back and forth, call corporate and everything and then they didn't do half of what they said they were going to do. I had to come up with $8,000. They only paid $2,200 and it's not even half. It really ticked me off. I kept complaining and complaining and complaining. Even my car technician at the dealership was complaining too. And I only got a portion after I had called corporate.

Having a vehicle protection plan is very valuable. I already have coverage for my vehicle but I was looking to get an extended warranty before the current one expires. I went with CARCHEX since their pricing is way cheaper than everybody else I called. The purchase was easy and my interactions with their reps have been excellent. It took me about 30 minutes to get my extended warranty. CARCHEX is the cheapest in town and they have good service.

We've been getting a lot of emails and phone calls about car warranties for quite a while. And so, I decided to find out what was a good one. The people at CARCHEX that I dealt with were professional. They were the third call, so I knew what to tell them age-wise and I already had the car information available. It went smoothly. Then they told me the different plans they had and the process took 20 minutes. There's peace of mind that goes with having an extended warranty. However, I didn't read the full fine print and probably, it's going to come down like the household warranty reading what's not included. Nevertheless, CARCHEX was pleasant and not pushy.

I was a member of the CARCHEX club a few months ago. I left so I could compare the price for the policies offered, but decided to come back because CARCHEX is the best. As the vehicle gets older, it has the tendency of having problems involving the engine and transmission. An extended coverage is an extra security and I have a company I can fall back upon which is more feasible because I pay a marginal fee on a monthly basis and it covers most of the major components.

I bought a new vehicle which came with a warranty for 50,000 miles and didn't cover anything. I didn't like repairs and the research I did said that CARCHEX was the number 1 company from all the ratings. I bought the warranty a week ago and their reps were knowledgeable. They're salespeople but they were pleasant and not overly pushy. The coverage will be invaluable if I need it. If I don't need it, I'll be upset that I spent the money for it. Still, I'd recommend them.

I bought a new vehicle and the warranty was almost up on it so I wanted to get an extended one. Someone referred Carchex to me and purchasing the plan went smoothly. The protection specialist was very informative and answered all my questions. He even did the follow-up like I asked him to 'cause I didn’t get something right away. He was very timely and effective so I appreciated that. I would recommend Carchex.

I got a new vehicle and CARCHEX was highly rated on Google. Their reps were pleasant and professional. I just got the contract the other day and when I read it, it was a lot less than what I thought I was buying. It only covers internal parts and doesn’t cover any electronics. If my engine explodes, I’m covered, but nothing else is covered. I still have a year left on the factory warranty, so I have a little time. I’m going to cancel my CARCHEX warranty. It’s $160 extra a month and it's never going to be used since it doesn’t cover any of the normal stuff that goes on a vehicle.

I've purchased a few cars in the past that didn’t have a warranty. After spending $8,000 for a new transmission job for my Ford, I decided it was a good idea to get an extended warranty for a different car that I have. My dad decided to give me his truck, an expensive GMC Denali that didn't have a warranty. I know it's going to be expensive to fix so I got a warranty on it. I did my research and CARCHEX was the most rated for the best warranty so I got it. And I'm glad I got a warranty. My dad told me that my aunt has the same truck and she spent $4,000 for a new transmission. So though the warranty is too expensive, I'd rather be safe than sorry.

My car was getting old and it would be expensive to have it fixed. My mechanic recommended CARCHEX from his angle on how they are to deal with. I signed up with them over three years ago and I just renewed my warranty recently. They called me and I dealt with the same guy whom I dealt with the first time. I would recommend CARCHEX. They’ve been very good to deal with.

I was looking for a car insurance and I liked the deductible at CARCHEX. My specialist was really nice, too. Purchasing my plan was very easy although I never got an extension. But the insurance works and it’s been very valuable.

I was planning to keep my car for a long time, so it’s good to have the security of having an extended warranty just in case. CARCHEX had the best options available, and they got more for their coverage than someplace else. Purchasing the plan from CARCHEX was simple and easy. I was trying to do it when I was away in Florida at a meeting. The rep was patient and waited until I got back, and then I called her again. She was very nice and knowledgeable, and she helped explain the tech pack to me. I’m just waiting for my documents but other than that, everything is good.

I called to check for a quote and talked to a guy named Joseph. He was really good to persuade me to go with CARCHEX by breaking everything down to me and explaining all the hidden fees that the other companies try to hide from you. He was really nice. I called back and there was another guy who I spoke to. He was also professional and courteous. I'm satisfied with the service so far and I hope to continue being satisfied. I already referred CARCHEX to somebody. These days, it's good to have an extended coverage for your vehicle. It made me a little confident and it helps me sleep better knowing that I have nothing to worry.

I have an extended warranty policy on my other car. I also have a Cadillac which is very expensive to keep up, so I decided to try to get a warranty on it. I called CARCHEX to see what they offered, and the rep tried to help me out and explained everything to me. They sent me my information and now I just got to see if it worked as good as the other warranty company that I’m dealing with on my other car. But I would and have recommend CARCHEX.

I owned a BMW and CARCHEX showed up when I looked for a BMW warranty. The representative called me and she was courteous and knowledgeable. She assisted with whatever was required that time and I took the warranty. Having the CARCHEX protection plan is a little expensive but it’s definitely valuable to have peace of mind.

Having a protection plan is very valuable because vehicles can be very expensive to work on. I’ve always had extended vehicle coverage on all the vehicles I’ve had. I just bought this 2015 vehicle about five months ago and all that was left in it was a drivetrain warranty. I wanted a better warranty on it so I looked into about 10 different providers and compared most of them as far as what they had to offer and the pricing. There were two of them I was down to, and CARCHEX called and asked me if I had made a decision yet or not, and they got lucky. They answered all my questions, so that was a good thing.

I had a three-year plan with CARCHEX before. A friend had them for a few years and they filed claims. They said there were no hassles and it was easy so, I was comfortable signing up with them. Then, I signed up with them again. It took me a little while as I still had a plan left on the car. They just called me a little too early for me to be thinking about renewing. Even now, I still have three months or 5000 left on my vehicle. But they were patient. Whenever I have a question, their reps were there and answered all my questions. The original one I had changed but someone else quickly picked up and called me back. If my car breaks down, I know all I'm paying is the $100 deductible. I recommend CARCHEX all the time.

Carchex came out good in the ratings and in taking care of the customers. I had a nice conversation with their rep. She knew all about the plans and the ins and outs of the plans too. It’s good talking to a person about something I’m buying and she knows everything about it. Also they were laid back and they were not pushing me to buy a product. The vehicle protection plan is very valuable for me because anything can happen to an automobile. When I don't have a warranty, there's a big cost at the end where I try to pay out of pocket..

We bought an older model car and there was no warranty on it, so we needed one and went with CARCHEX since there was no down payment. The purchasing process was smooth and relaxing. They gave us what we needed for the timeframe that we needed, and covered what we were looking for. The rep was knowledgeable, friendly and did what he had to do as far as service. He was able to answer questions and gave his number so I could contact him directly. It was a good experience with their customer service but the actual warranty doesn’t kick in until 30 days later. It’s better having it than not and I would definitely recommend them to a friend.

CARCHEX kept on reaching out to me so I told them to go ahead and sign me up for an extended coverage for my vehicle. It seemed that I had been pressured a little bit because I didn't have money to do it at the time. It's still going to be rough and a cheaper plan would be helpful. But they were friendly and it's nice to have the extended coverage in case something happens to the vehicle.

An extended coverage was an investment that I wanted to keep and I was also tired of other companies calling my cell phone. I did my research and I liked CARCHEX’s rating. Their rep was very knowledgeable and polite, and he looked into what I wanted and not just trying to make a sales pitch. That was very refreshing. I have a high-end vehicle that if something goes wrong with it, I know that the part and labor would cost astronomically. So, having an external account is very valuable and makes me feel better. Future potential customers should do their research and look into a vehicle protection plan for themselves.

I've used CARCHEX before and it was useful. I know it works and how it works. Plus, I know that it is a reliable company. I stopped using them since I couldn’t afford it anymore. But now that I can afford it again, getting back into it was easy. However, the rates are expensive. Other than that, I'd recommend getting them.

I went on the internet and looked at the ratings of warranty providers for a used car that I bought which got a lot of miles. CARCHEX was highly rated by Consumer Reports over others, so I went to them. Purchasing from them was easy. The first person I dealt with was tremendous and wonderful. He was always very up the scale and helped me every inch of the way. He also answered any questions and what he couldn't answer, he got back to me later and answered them. I had an extremely good experience overall. Give them a shot and see what they could do for you.

I had a protection plan on a prior vehicle and it's very valuable. Three years into the thing, my transmission crashed and burned, so it’s very nice to have. My car now has minimal mileage and in good shape but it's seven years old. I want to keep it around for a bit longer and it’s at a point where big-ticket items start to go. I’m retired and on disability, and my retirement check is nowhere near it ought to be. I'm not in the position to shell out a couple of thousands of dollars for a new transmission or things like that without going into debt. I'd rather not do that if I can avoid it, and an extended warranty seems to be the smart thing to do.

The extended protection is extremely valuable especially when the car gets older. So far, I've had CARCHEX on two cars. My purchasing experience was excellent as well as their specialist. He answered all the questions and he was extremely knowledgeable.

I looked online and found CARCHEX. They were rated one of the best and I gave them a call. The CARCHEX rep explained everything extremely well to me and I had a very good conversation with him. Buying the plan was very easy. I was parked in a parking lot and I was able to do it quite easily. Having a vehicle protection plan is very valuable for me, especially when it is an older model car and it's out of warranty, something's going to happen, eventually. No matter how well you're taking care of it, things break. I would tell friends to give CARCHEX a call. Depending on how much you're willing to spend, they have different policies.

I got a car that is not brand new, so I needed to have an insurance. I got mine from Carchex, and the guy I dealt with was very nice and efficient. He was also able to assist thoroughly and explained what the coverage was.

Having the extended cover warranty on a vehicle is nice and I have always done it, but it's the first time I have CARCHEX. It was handy and it came in the options with the papers so I checked it out and found it decent. However, they need to have a nationwide connection where one can call or go online, check out and make comparisons on the whole insurance carriers for the new one, and see if it goes from state to state with a good coverage where it won't try to blow one out with a lot of expenses. Also, when I hit my car and put a little dent in it, CARCHEX didn’t want to pay for it. But it was nothing serious. They’re reasonable compared to other providers as long as one doesn't have to pay exuberant prices.

I have had my vehicle for a while, and there were no major problems with it but it's getting up in miles. I purchased an extended warranty from CARCHEX, and their representative was good and answered my questions. CARCHEX covers wear and tear, and I would recommend them.

I had a Hyundai car before and I lost it because the engine went out right after I paid it off, so I wanted to have a warranty. My experience with CARCHEX has been good, and they've been all knowledgeable. I'd definitely recommend them.

I was Googling for warranty companies and CARCHEX had a good rating with the Better Business Bureau so I decided to go with them. Their sales agent was good to speak with and answered all my questions. He gave me a bunch of choices, patiently worked with me over a couple of months, and finally got it done last week. Having a vehicle protection plan is extremely valuable so I got it and everything’s been fine so far. I’m hoping that should I have a claim, the experience would go as well as the reviews I read.

We have an account with CARCHEX for years so it's the only one we've ever used because we've been totally and completely covered. The few times that we've had to use CARCHEX, they've been absolutely quick and easy to deal with and they have taken care of our claims. The warranty was very valuable two years ago when our air conditioning system went out. It's pretty much paid for my whole year. Then, about four or five or six years ago, we had to put in a new transmission. It's like a health insurance. I pay it every month and never hope to use it.

I'm a person who buys insurance and I don’t like having unexpected expenses. I wanted to make sure my car is protected and since I was familiar with Carchex, I went with them. Purchasing the plan is pretty simple and their representatives are professional. Though I had limited interaction with them, it has been a pleasant experience. Overall, Carchex is a reputable company and I felt they had a good customer service. I would recommend them.

From shopping around on the phone to becoming a customer, the overall service provided was exceptional. The service rep had very good knowledge of the product he was selling. He explained everything the warranty covers and answered all my questions.

I used CARCHEX before for another vehicle and having the extra coverage is nice, especially if I run into some major costs then I can repair the vehicle. When the warranty I had on my current vehicle was close to expiring, I got CARCHEX and had a great purchasing experience. Totally satisfactory. I thoroughly enjoyed that it was a no pressure sale and didn't take a long time. I like the easiness of working with their team. They are professional, exceptional people. The gentleman who worked with me was very patient and explained everything nicely. Also, setting up for the payments was not a problem.

When I purchased an Audi, I knew I couldn’t just take it to a guy around the street when I want to get a service or if something happened. I wanted to make sure I was covered in case anything major happened to it. I researched and CARCHEX had high ratings. Also, some dealership wanted payments all at once, but CARCHEX has options to make payments. Setting the payments up was also very easy. The specialist I worked with was fantastic and helpful. She was informative and had a good attitude too. She gave me a few options to choose from, then she listened to me when I told her how much I drove and what I would use my car for, and she picked a good one for me.

Titanium 7-year/50,000 mile warranty - This seems to be the right warranty for me. All of the help I received with the questions I posed were answered with clarity and accuracy. I also have the same coverage on my Jeep Compass. I was very pleased to receive the NEA discount. If I have a claim in the future, I hope it is handled with the professionalism.

The experience I had on the phone with your representative was better than majority of all the calls I’ve been on. He spoke clear and fluently enough that I was able to understand him throughout the whole process. Answered all of my questions as well. I do not remember his name, as I thought I wasn’t really paying attention when he told me because I only called to see if I was able to get coverage, not actually go through with it. But I did and I would highly recommend it. For now.

Ryan ** was very helpful, he helped me with a plan that better suites me, he was awesome. I would give him and 10 for customer service. Need more customer service representatives like him. Thank you thank you thank you Ryan. Thank you.

Received my contract and I'm not happy with it. I have tried to cancel it through the American auto shield address that was provided to me. Letter was returned said they moved?? I'm still within my 30 day. Would like my full refund.

I did a comprehensive search for our MKZ. Value for our money was the deciding factor for us. We narrowed it down to two companies. Julius ** made our choice easy. This young man was knowledgeable, patient and explained every detail of the warranty.

We purchased an extended warranty for our car through Carchex at a far more reasonable price than what was offered to us at the dealer. I did some research on purchasing extended warranties beforehand, and Carchex had come highly recommended by carbuyingtips.com, so I gave them a call. My agent, Shanita, was very friendly and helpful, and genuinely seemed to care about my experiences and concerns as a consumer. She patiently answered all my questions (which I had a lot of) and she helped me find a plan that would suit me and my needs at a price I could afford.

I researched all of them... for over a month. Carchex was the most competitive in price and in terms. They also offered a 7 year plan which was something I was looking for. My sales professional was Leon. He was terrific. He answered all of my questions and did not pressure me to make a decision.

I just bought a vehicle and wanted to purchase an extended warranty that provided the added coverage I was looking for. The rep., Shanita **, was very easy and pleasant to work with. She gave me 3 options, explained the coverage and pricing, and made this one best service experiences I've ever had. Hopefully, I'll never have to file a claim, but if I do and it's anything like the sign-up process, I know it will be fast and hassle-free.

My representative was very helpful in explaining all of the options available to me and sending me e-mails so that I could make comparisons. He was even able to make a minor adjustment to the warranty I selected to fit my mileage usage.

Extended Car Warranty on my 2011 Kia Sportage - Julius ** called me. He was very nice and knew what he was doing. I haven't been able to use the warranty yet since I just got it on 11/13/17. Justin was the first one I talked to. I've tried several times calling him. He also was very nice.

The agent was very helpful and friendly. My call was returned quickly, especially for a Sunday! He was very knowledgeable about the subject and guided me through the process quickly and I understood what he was explaining. The price was also very affordable for a 3 year warranty.

My review is limited to the purchase process, since I have not gotten a repair performed. The signup process was easy and I have information emailed to me. The total cost is spread, interest free, over 24 months. The sales rep was friendly, knowledgeable and concerned and returned messages that I left.

I was going to cancel my contract because the Administrator CARCHEX placed me with who was Royal. Was really terrible about taking care of claims. I ended up paying $240.00 more than I was suppose to pay for repairs. My deductible was $100.00 so that's what I expected to pay. They also wanted the dealership to use AutoZone parts. No dealership is going to go out and get AutoZone parts to service a vehicle. To top it off they didn't even refund my money for the rental which was $75.00. They paid me $25.00. This was the second time Royal didn't handle my claim correctly. So I was canceling after I've been with CARCHEX about 3 or 4 years. But they transferred me to a better Administrator and took care of me for my inconvenience. Thanks CARCHEX.

Ms. ** was wonderful. She answered all my concerns. She was very detailed about the protection plan. Ms. ** was all about saving me money while at the same time trying to figure out the best policy for me. Great Customer Service!!!

Great service amongst every employee and will continue using them. Very helpful and understanding. My work on my car got done in a professional and Proficient time. They worked with me throughout every step and was understanding. I would recommend.

Excellent help over the phone. Very informative about their coverages. Very knowledgeable about their claims process and common problems with vehicle types. Their prices are excellent, and they don't ask for a huge downpayment like others. I didn't have to wait on a long phone queue.

I purchased the New Titanium product with Shanita **. She was great. She explained everything in detail, answered all my questions, and made the whole process very easy. From my experience with my last car, I’m well aware of how expensive major repairs can get. I suffered the consequences for not being prepared. Now I feel secure and protected. Thank you CARCHEX, and thank you Ms. **!

Had been offered an extended warranty by dealer when purchasing vehicle. Told them I'd think about it. Took some time researching extended warranties. Carchex was one of several who responded. After more research I finally narrowed it down to Carchex and one other. Had several questions and was given a couple of quotes by Carchex with link to a sample of their contract. (Always read the contract on any transaction or you may be sorry later on). After reading through contract I noted pages and line number of a few things I had questions about.

My experience with Carchex has been very satisfactory. This is why I feel comfortable extending the contract. The renewal information was clear. I was a bit unhappy to learn coverage would be suspended for the first 30 days especially since the company has the capacity to evaluate the validity of a repair. Also, the possibility of a rebate for the final year of the existing contract was glossed over. In all other aspects the extension process was clear and well done.

My representative was Nikki **. I highly recommend working with her. She is extremely easy to get in touch with, a pleasure to speak to, knowledgeable, and helpful. I am happy with the price and warranty I recently purchased. Carchex was the only company I felt 100% comfortable with.

Got a good understanding of what kind of packed you have and what could work for me. How the program work and where I can go to get my car (BMW X5) fix. What is Coverage is the best also, how much it cost and how long I would have to pay. I could go anywhere in the USA.

Will was very helpful and knowledgeable of the product in which I was buying. Also busy as I was he took the time to call me back and follow up with me. The warranty I purchased has me covered all the way around for another 4 years. Carchex beat out the other companies with lower prices and better coverage.

The representative was a good listener. He was able to meet my requirements so that I could become a new customer. I am going to suggest to my friends to give CARCHEX a try when looking for an extended warranty.

The sale rep Bill was the absolute best!! He was very patient and answered every question I had. He made sure that I was comfortable with my plan and assured me that it will be well worth it. I will most definitely recommend him to anyone who is looking for an extended warranty plan.

I recently took my car to Jake Sweeney Jeep Chrysler Dodge for service. I was told my car needed wheel bearings along with a few other things. At which time I told them I had a vehicle protection plan through Carchex. The dealership contacted me and told me that they contacted Carchex and they agreed to cover the bearings only. So I said ok just fix what they approved because I knew I would only be paying my 100 dollar deductible plus my oil change $34 and rental $75. Roughly a total of $208.

I got purchased an extended warranty for a vehicle I just purchased. The process was smooth, the price was right, and the customer service was second to none. The rep who contacted me was very professional and efficient. I was able to get what I was looking for without exposing myself to spam and a bunch of telemarketers.

They assisted me greatly and made this as easy of a transaction as possible. Great personality and professional employees who are committed to engaging their customers any way they can. I would recommend this company to anyone who loves their automobile.

Everyone I dealt with at CarChex in renewing my extended warranty was extremely helpful, working to get me the best deal possible. I'm retired, with a limited income, so this was much appreciated. I certainly would not hesitate to suggest their services to others.

Warranty on a car out of warranty - Cleared up my confusion. Got me a better deal than what I had been offered by mail. They were patient with me and I felt ignorant and hysterical. But the best thing of all, they are a BBB member and that is most important. Those others are not. So I am happy.

I just want to thank CarChex for being persistent in getting me to secure coverage on my 2015 Ford Escape. They have been vigil in getting me coverage. There were times that special offers were available and they made them known but I could not take advantage at the time. The seller was always understandable and made allowances for me to let them know when I was financially ready to buy this contract.

Honestly I wouldn’t recommend a few of my friends to join this team of CARCHEX. I was very satisfied with the service and the quality of coverage that this package provided me and Ryan best customer service skills. He reached out to me. He explained everything to me and I’m numerous occasions called to confirm if I’m still going to accept the package. Overall great guy.

Julius ** was very professional and knowledgeable. He explained my options and was not pushy in trying to sell me coverage. I received a phone call within minutes of filling in an request online. I thought the coverage offered was what I was looking for and hopefully will have a good relationship with this company.

I was told when I bought this contract that if I had a problem take my vehicle to the dealership and the inspector would be out there within 24 hours. But like I was lied to and because when I took it to the dealer they said it could take up to three days for the inspector to get there and they don't pay for a rental car till after the inspector gets there. I'm handicap. Cannot do without my van so I wouldn't have to pay for the rental upfront.

Exceptional service. Very patient explaining everything to an old lady. He took a lot of time to be sure that I understood everything that I was getting. He also went over all of the numbers for the mileage and made sure that they matched. Very honest and an asset to your company.

"CARCHEX" lies to you. They told me my warranty purchase covers all electrical parts of my vehicle. But once I finally use the warranty service they deny the claim. Saying (my car's too old). So I cancel the plan. Then they promise me a prorated refund for at least $200 but they only gave me back $70.59. Don't let them fool you! They will tell you anything to get a sale. Plus it took 2 to almost 3 months for the refund which is BS.

I would like to say Mr. ** has great customer service and understanding. He took me through the steps many times and was friendly about it. I would recommend my family and friends to Mr. ** and I've told many family how happy I am to getting my car under warranty. I've found the deals to be very reasonable and affordable and the coverage to be great. What everyone needs to have on their automobile. Thank you for the great experience and I'm happy to be using CARCHEX.

Ryan was very professional, knowledgeable and patient. I will recommend this company to everyone I know who has a car and needs a extended warranty. That was all I have to say about my experience with CARCHEX and with the worker Ryan... Thanks Ryan.

CARCHEX was a big help in repairs on my 2010 6 Cylinder Chevy Malibu. In fact I will be renewing once a year to keep Extended Warranty Coverage. CARCHEX was recommended to me by Chevrolet Customer Service Representative who informed me that they always send Chevrolet Customers over to CARCHEX for Extended Coverage. Thanks!

This is the first time I have purchased this type of Warranty for a Used Auto, but I buy it because Carfax with all its prestige is backing the company that covers my plan. I hope I have no nasty Surprise during this contract.

Great communication at all times between the company and us. From the time I first started to research this purchase and actually made it, about 9 months went by. My salesman was always quick to answer my calls and knowledgeable about your product choices. It's been a good experience.

Silver Coverage Warranty - The company had a lot of patience with me and they work with me until the day that I had the funds to get it started. I am very pleased that I chose this company. I did my homework first and look it up and YouTube so that I could be more familiarized with the company and its status. Thank you for being there for me.

Having a vehicle protection plan is valuable so that I wouldn’t have some couple thousand dollar bill come up in the future for a car repair that I didn’t anticipate. It’s better to bite the smaller bullet than take the big one. When my original coverage from Toyota had expired, I looked at the several options available and did some comparisons. I called in at CARCHEX and set up my plan. It was hard to follow and understand what their protection specialist was trying to promote but I have a better feel of everything now.

I'm still satisfied with my car and I wanted to keep it longer beyond the original warranty. I found CARCHEX online and I talked to someone over the phone and he was very courteous and knowledgeable. It was a good experience and CARCHEX should keep up the good work.

Corey reached out to me after I had shopped around for extended coverage with multiple companies. He never pressured me for his business but rather well educated me on everything to help me make an informed decision. It is without hesitation that I went with CARCHEX after reviewing their coverage, price, time in the industry, backing partners, and third party reviews.