CARCHEX Reviews

I have a Mini and the repairs are expensive. A brake job is $1800 whereas I can get brakes done for a regular car for $400. Also, I’m paying mechanics at the dealership $185 an hour versus the local guy that charges me $50. Having a higher end car, you have to have a higher end shop do the work because of all the electronics, specialized parts, and the way the sensors are. I'm looking at having to pay a higher dollar rate. I decided to go with CARCHEX for my extended warranty because their quote was competitive versus another one that was relatively highly rated.

I bought a used car a few months ago so it's a good idea to buy an extended warranty. I did some searching on the internet and CARCHEX was a good one according to the reviews I looked on the Better Business Bureau so I went with them. CARCHEX has been very professional. If I tell the guy I dealt with to call me back a week from now, he'd do it and follow up. He was also very clear what the plan was about.

This is only the second review I've ever written and I have to say, Carchex has earned an awesome review. Its not often you go from a one to a five, but Carchex has done just that.

My other warranty was running out. I was looking into another provider but the customer service rep, Michael, from Carchex was very good. He told me to look into it. I did in the Better Business Bureau, saw their ratings and reviews, and decided to go with them.

My wife and I have always had extended coverage on vehicles once their factory warranties expire. And a lot of times, they're provided when we buy the cars from the dealer. But this time, we selected it ourselves from the research we did on the internet. CARCHEX had some of the best ratings in the industry. I also checked several different sites and they were always in the top two. Then the young man that helped me out during my purchase was extremely helpful and explained everything fully. I had a lot of questions so he was very patient and answered all of them to my satisfaction. We've used the warranty once in all the vehicles we've had it on, and it paid off in that case because the vehicle had a lot of issues. All you have to have is an engine failure or transmission failure and it's easily paid for itself.

The mileage on my pickup was over 100,000 miles. If you do a Google search on a 2010 Ford F150 XLT Lariat, you can see that it's notorious for having cam phaser issues. I did a web search and CARCHEX always came up and I didn’t find a bad review about them. The sales process was super easy. I told their sales rep to call me back because I had a family matter so I wasn't able to get back to him. He was persistent and called me when I got back, which was just what I wanted because I didn’t have his information. I appreciate his tenacity to stay in touch. We took care of the sale on the phone and got it done. My experience was all-around very professional and smooth. I definitely will recommend CARCHEX to any of my buddies that are keeping their high mileage units.

I bought a used Mercedes at a yard sale and the owner told me to look into getting an extended service. My car is running out of warranty and the dealer's extended service contract only covers three years and an additional 36,000 miles. Carchex covered more. With a car that costs $60,000 with repairs that average $2,000, it was a good idea to get an extended coverage. Also, Pat Goss who's on MotorWeek is a big proponent of Carchex, and I met and watch his show once in awhile. If he says something, it's not just because he's getting paid to do it, but usually, his word doesn't go wrong. So, I called Carchex up and for a few thousand dollars, I got an extended service contract for four years, a lot of miles on top of the existing 60,000 miles that had already run on this eight-year-old car. And it has paid for itself plus some, and it made it much easier to enjoy the car.

Having a vehicle protection plan is really valuable especially with me having cancer. There’s no way I could ever afford a repair on my vehicle. I went with CARCHEX because they were really nice to me. They kept calling me back and telling me “Hey, we’re here if you need us.” They didn’t pressure me. They let me decide on my own and they answered every question I asked.

The Carchex guy was able to cover my wife's car though I wish he could do my Range Rover as well. That dude is aggressive, firm and works so hard. On every question I had, they answered well so they get a thumbs up. The peace of mind of knowing that they are there is a thumbs up and hopefully, everything is all good when it’s time to use their warranty protection cover.

The warranty on my Prius expired and I planned on keeping this car for a while longer, so I thought I'll just extend its warranty once it gets close to that time and I'm happy I did it with CARCHEX. It's a more comfortable payment plan for me. The other one I looked at was Delta and the difference was that you had to pay upfront. They were willing to do my other car as well, but I don’t think I wanna do that because I never know when I'm gonna get rid of the car. I presumed that I'm gonna keep both cars for the next two years, but in that case, what happens if they're gonna say, “Sorry. You can't get your money back.” That’s why I went with CARCHEX because I can pay monthly with them.

I bought a new vehicle, though not technically new, and another vehicle that was older and I was afraid I have to do maintenance on it. I did my research on different auto extended warranty providers and ended up with CARCHEX. Their rep, Alicia, was awesome and their sales process was easy. I liked that they did the full price match after I did all my research. I also liked that Alicia was able to communicate with me via e-mail instead of calling me all the time because she knew I have four kids. She didn’t really rush me into anything.

Being 66, it's great to have a vehicle protection plan. I got three kids and my son's the last one, and I help them out. He is going to college and he had to get an extended warranty on the truck he got. I'm gonna be retiring shortly and I don't want him having a problem if something goes wrong with the truck and I'd get stuck with a big bill and so I used CARCHEX. The sales rep was outstanding. He explained everything and told me that it was $700 and as soon as I paid, I asked if it would be renewed. He said, "No. That's good. You pay the $700 and then after four years, $700." He also told me that there was a $100 deductible and we had to have all the paperwork and the bill. It covered the engine, transmission, drivetrain, brakes, steering, electrical, AC, and the frame.

My extended warranty was expired. I went to Consumer Reports and CARCHEX was one of the Top 10 extended warranty providers. I called different providers but got the better price at CARCHEX. Signing up with them was easy and their rep proved very helpful. Though I haven't used it, it's valuable. I’m definitely gonna tell my friends about CARCHEX.

My warranty was about to expire, so I extended it with Carchex. I did a lot of research when I was about to renew, and the experience I've had with Carchex so far has been good, so I just decided to stick with them instead of switching and possibly having a bad experience. Their sales process was easy and their rep was cool. Overall, it's a good company. I've used them on a couple of claims and I'm going to use them again because they did something right. The price is a bit more than what I wanted to pay, but I’d rather pay a little extra and get the service that I know I've had a good experience with.

My extended coverage policy for my vehicle had expired and somebody recommended CARCHEX to me so I went with them. There were a couple of things I didn’t understand and their rep was very informative and patient. He explained as if I was a two-year-old and did everything that he said he was gonna do. We picked the plans and made the payments for it a few days later. He emailed the policy to me once the funds went through so I now have a printed copy.

My factory warranty was running out so I did some research on which specific extended warranty companies have really good warranties that BMW honored, and CARCHEX was one of them. Most of their reviews were really good. I talked to the dealership that I go to to get my car serviced and they also recommended them. The sales process was smooth. It was quicker than I thought it would be. Their rep was very professional and he explained everything that I needed to know and answered all the questions I had. He was very persistent and patient with me because I kept asking him to call me back at a specific date or time. It was a really good experience. I'd definitely recommend it to a friend.

We went with Carchex and it was a wonderful experience with them. They have the warranty on a used car and their customer service was helpful than everybody else. The representative gave us more information about quality check, cost and options. He did a good check on the actual vehicle to see if there was any issue, not just whether Carchex would cover it but also what type of recalls the car has had and what type of issues.

My vehicle is so expensive as far as with the parts and I wanted to make sure I had some type of coverage on it so I don’t have to come out-of-pocket with the cost. I needed some type of warranty and security that will enable me to continue to drive the vehicle. I went with Carchex since I talked with one of their agents, and we had a good conversation. He explained how everything works. I'd recommend them.

I was out of factory warranty for my vehicle. I’ve looked into Fidelity warranty and learned that CARCHEX has merged with them. I liked CARCHEX's price. Their salesperson also talked me into it. He was very knowledgeable and nice. My experience in signing up with them was pretty good. However, I have not received the welcome package yet which includes a copy of the contract. If I could get a copy of my contract, I’d feel a lot better.

I purchased a Mercury and I wanted the best possible coverage provider. I called CARCHEX and the communication was very good. The rep explained everything I needed to know. He was very respectful and there were no difficulties with the purchase whatsoever. Also, they were saving more money and they keep me out of debt.

Getting an extended coverage for my vehicle is having a peace of mind that I'll be covered if something happens. I have dealt with three different extended warranty companies over the past few months and CARCHEX seemed to have better internet presence so I used them. Also previous companies I dealt with said Carchex helps. The process of purchasing the protection plan was easy.

Having a protection plan for my vehicle is very valuable especially with my car having high miles. I haven’t had any warranty up until now, and I have had many issues. CARCHEX's rep was very helpful and descriptive, and he answered every question I had which was a lot.

Parts are getting expensive this day and time. Our Honda Accord doesn't have 100,000 and the Taurus doesn't even have 30,000. My warranty expired for the Ford Taurus except for the manufacturer's warranty so I got a warranty to take care of anything besides a regular factory warranty. My wife got one at my recommendation so we have two warranties. I went through about 1,000 crooks and then I found CARCHEX. I read everything about them and I felt that they were absolutely the best on the market. Their rep was a nice guy and was honest with me about signing up. Having the plan was a very wise choice.

The last time I went to the dealer for my oil change, they reminded me that my warranty is over, so I called CARCHEX and Anthony called me back. He explained things to me, told him to call my son, who will then explain things to me and let me know if they're offering was okay. My son told me that it's okay. So, I went ahead with it. However, I didn’t get my contract or anything yet but it will be in the mail soon.

I bought a car from a BMW dealership. I had to get spark plugs and other stuff and it started adding up. I decided I might as well get an extended warranty so I don't have to keep paying for stuff. I saw that CARCHEX had the best warranty out of all of them. I tried to go through USAA, but that was $4,000 for 12 months and 12,000 miles, which is a lot for just that little bit of coverage. Having a vehicle protection plan is good to have if you got an expensive car.

It's good to have an extended warranty because you never know when a vehicle can go down and need some serious work. I wouldn’t be caught dead with that kind of expense because I can't afford all that. My old warranty was close to expiring and I wanted security. My experience purchasing one from CARCHEX was excellent. The associate that took care of it with me went through everything. He was clear and it was understandable. He assisted me and explained to me what I should know about my package. He was helpful to me in all ways and everything that he said to me was satisfactory. The warranty definitely is worth it.

I got a car which is only my third but every car is expensive so I want to take the best care of it as I can. CARCHEX was the one that was recommended to me by Enterprise and purchasing the extended auto warranty from them was very easy. The gentleman I talked to was very friendly and his customer service skills was extremely high. He was very descriptive and made sure I understood each process that I went through. I could not have gotten any better experience than what I got.

I didn't have a bumper-to-bumper warranty on my car then and I know how expensive repairs can be so I wanted to make sure I was covered. Nothing came up when I clicked on the BBB link of the other company so I wasn't too sure if it was real or not. But when I clicked on CARCHEX, it took me straight to the BBB website and they had an A+ rating. Furthermore, the person I spoke with was pretty knowledgeable and he explained everything to me. I felt comfortable so I chose them. Car repairs can really add up so it's valuable to have an extended warranty.

I have a new vehicle so I looked for an extended warranty. The rep of CARCHEX explained how everything works, and he's supposed to send out a packet for me to go over so I can understand it more. He also gave me his extension number to call if I have any problems. It has been a nice experience.

My experience with Carchex was okay. I recently signed up with them about a week ago. I got a letter from them and I thought I'd give them a try. During that time, I didn't have a warranty anymore and I have two kids borrowing my car, driving everywhere, and anything can happen. So, when I talked to the person on the phone, he said that they cover anything that happens to the engine, so we got the plan which is $100 a month. Their sales process was very easy. Their rep explained everything very well. He told me I should be receiving a package, but I have not received it yet, and I'm still waiting. I have no problems with my car yet, but if something happens to it, I'll know whether they'll do their promises or not. For now, everything is like the way he explained it.

I've got a new used vehicle and wanted to get an extended coverage for it. I got a paper in the mail from Carchex and bought a warranty from them. The process was easy and simple. We went over it real quick and the rep was very professional and answered all my questions.

I needed some kind of coverage. I started with a policy that they had there when I bought the truck and the price of it was a little higher. I got other ones after but they didn't send me any information about coverage. And then CARCHEX sent me a notice that I was qualified for a warranty. I called them up and they said they would send me the information and they did do it online. Their rep, Anthony, answered everything I asked him. By the time I got home that evening, everything was on my computer. Right away, their staff acted on giving me what I needed. I'm satisfied.

I needed an extended coverage for my vehicle. You've always got to have it. So, I got CARCHEX because I thought they were reasonable and they've got good service. It's pretty easy and breezy purchasing their protection plan. The rep was alright and he's doing great in customer service.

I was going to keep my vehicle for five more years and I wanted it to be covered in case anything happens to it so I got an extended coverage from CARCHEX. The process was easy. Overall, it was a great experience.

The Carchex agent was incredible. I called them to feel it out and see what the coverage was. The agent said that's what people do and there were things he's going to need from me. I gave him the mileage, I asked questions and he answered them. The agent was the reason why I made the purchase because he was good at what he did. He followed up and did everything he said he would do. It's a $5,000 insurance policy but if one breaks, it's worth it. All in all, it was an enjoyable experience.

I was trying to save my money in my pocket. CARCHEX was the first extended auto warranty company that came so I got them. My interaction with their reps was excellent and they answered everything.

My vehicle is no longer covered under a factory warranty, so I needed something to carry on with. I went with CARCHEX because of their ratings, policies and what they charge for their services. The guy I talked to was very helpful. Also, he was knowledgeable with the program, what they offered and what I was in need of. It was an enjoyable experience.

It was easy getting signed up with CARCHEX, but I have to show proof that I have coverage from them. Their rep told me I’d be getting a card through the mail but I haven’t gotten it yet. Other than that, it's good having the protection plan.

Having a vehicle protection plan is the way to go. My warranty was expiring and I needed a coverage with a decent price. I went with CARCHEX and their specialist explained everything, but for the most part I still don’t know the full details like how does a claim work or where do I go if I need to make a claim.

Having a vehicle protection plan is very important. I was looking for one to cover our two vehicles, a 2000 Ford Escort and a 1993 Ford pick-up truck, and found in my web research that CARCHEX ranked no. 1 in the USA. Buying the plan from them was very easy. I spoke with Marcus and it was fabulous talking with him. He's a nice guy and we're friends now. The only thing was that he charged for my wife's car but he must have forgotten to charge for my truck. I've been trying to get a hold of him for the last two days but he's busy and he's not answering his cellphone. I instead kept getting a voicemail. Other than that, everything went great.

The Carchex representative let me know how much the warranty is a month and how much I have to pay for the deductible. He also told me what’s available underneath the warranty. It had been a great experience with them and I’m happy.

I just signed up for the CARCHEX extended coverage as I have the safety concerns, maintenance-wise, of my semi-new vehicle although I am mechanically inclined and can do it, provided I had my own tools. I just went from the Hampton Bays in New York to West Virginia to deliver my son to his mom. I wanted to be covered in case I had some situation where I would be with my son at 3 in the morning and the next service station is within 100 miles. I am covered by AAA but didn't want to be waiting around for the next six hours before they have a place opening up. I would recommend CARCHEX personality-wise but it's too early in the game as far as the service repair abilities. I didn’t even get the contract yet or see what’s the extent of the coverage.

My old car warranty expired and I needed a warranty that covered the main parts of my car. So I called CARCHEX after receiving a notification from them, and purchased their vehicle protection plan. The process went smooth and was easy to track. Also, the protection specialist described the product in details, so I can choose the most appropriate one for my car.

I have an expensive car with parts that are expensive as well. I got an extended warranty from CARCHEX, and the process was easy. Their specialist was great. I'd recommend a friend to them any day.

Our previous warranty was about to expire and the Carchex sales rep told us about their services and great deals. In the process of talking, she told us that the company we had prior was a bad company and that they were not on the Better Business Bureau. And she kind of steered us in the right direction. She was awesome and very informative. It has been a pleasant experience speaking with her. She even had me go through their site and told me where to look for everything. Everything was very well-explained, especially for my mom because she gets nervous on the phone and she understood everything by the end of the conversation. We were pleased that she told us everything that she did, and so we went ahead with them. We're just waiting for the contract to come in the mail. We're all happy and it has been a wonderful experience.

Having a vehicle protection plan is valuable especially on later models. It's good I have something to support me. I went with CARCHEX because of what they promised they'd cover and their rep was very respectable. Also, ConsumerAffairs said the reports came in good - they had 11,900 customer reviews and CARCHEX had a 4-star rating. I called other warranty companies but one company said one thing, and then when I verified, it was a totally different thing, like a scam. I called another company once and they called me back two or three times in a row, which was too aggressive and I don’t want that. CARCHEX's specialist was very knowledgeable and helpful. It's just that I tried to call them a couple of times, but they didn’t call me back. I'm just starting out so I didn’t have a lot of interactions, but down the road, if I have any problems, I'll see how they respond and how the coverage is.

I got an extended coverage from Carchex as they seem to cover more compared to other providers. Their agent was okay and he answered all the questions.

I just paid off the vehicle I have. It's got almost 80,000 miles right now and around that time, things may start to happen. Car repairs cost a lot of money and I’d rather have a warranty to make it easier than to pay for the repairs out of pocket. I inquired about a warranty online and got a call from Dan of Carchex, and he has been very professional the entire time. He was upfront, honest, a nice guy to deal with, and very personable. He explained everything and then followed through with the phone calls.

I enjoyed signing up with CARCHEX. They gave me a call and I went and extended it. I had no problems with their specialist. Having a vehicle protection plan is very valuable when a problem arises. I might have some cash on hand today, but tomorrow I might have none. So if something goes wrong with the car, it's covered.

I already have an AAA warranty but I saw CARCHEX which was about a thousand dollars cheaper so I thought of giving it a try. Their rep did an excellent job and even made calls me on a Saturday.

With the vehicle that I have, a vehicle protection plan is valuable. It makes sense to me to have an extended coverage on a vehicle that costs so much. It was a used vehicle and manufacturer warranty was about to run out. The protection specialist told me what plan he had available and I liked it. I was satisfied with the plan he gave me and explained it because I could hardly understand what I was buying. They didn’t make it too hard for me. I would recommend them and use them again if I had to.

I needed an extended coverage for my vehicle so I purchased one from CARCHEX since they are less expensive. Their sales rep had been really nice and helpful. They haven't sent me the paperwork yet but it's been a very nice experience overall.

I got a car and I called CARCHEX. The guy told me that I have an old car and if it died, I'm going to pay a lot of money, so I have to get a warranty. It was a little expensive for me so I didn’t get the coverage at that time. Now, the car had an issue and I paid $1,200 so I decided to get an extended auto warranty. Purchasing the protection plan from CARCHEX was easy. Their rep was courteous and nice.

I got the four-year coverage for my car from Carchex because the people that I had bought the car from referred me to them. I wanted to make sure that I have that backing within the four years just in case anything major were to go wrong because it is a 2005 vehicle. Having a vehicle protection plan is valuable as it's always nice to be safe than sorry. If I weren't to go with an auto warranty, and then if my transmission goes out next year, that's $3,000 out of my pocket, and I really don't want that to happen. It was a very easy process purchasing the protection plan. Everybody that I spoke to was very nice. The rep thoroughly explained everything that the auto warranty would cover, what the payments would be, and how long the payments would be for. I'd recommend it.

I needed another warranty for my car. I purchased one from CARCHEX, and it was easy. The rep explained everything to me, and he gave me the extension number to call if I have more questions or concerns.

CARCHEX have good reviews online and had the better coverage so I decided to go with them. Purchasing the protection plan was easy. Their specialist was very helpful and straight to the point.

The rep from Carchex told us that we'd get roadside service and it was $100 deductible. He took credit card information saying that we would be receiving a welcome package through the mail. We haven't received the package yet, but he was very nice and knowledgeable and told us what we wanted to know. We were satisfied with him.

I have a VW that was soon to be going off the bumper to bumper warranty. I was also getting a used car for my daughter. Since she is going back to school I won't be around so I thought it was a good idea to get an extended warranty. The risk-reward was there, so I bought the protection plan from Carchex. It had a good price. I think that was a wise decision.

I bought a 1998 Lexus from a friend. He had three older cars and at one point had all of them covered with Carchex, and his experience with them had been very good. Ebony was the rep that I contacted initially. We were trying to transfer the existing extended warranty since it still had nine months on it. My friend sold the car through a dealership and because of that, the extended warranty was cancelled so we couldn’t transfer it over to me. Ebony was good and she got me to Adam when I called back and said I wanted to buy my own extended warranty.

I had a vehicle and my warranty expired. I was afraid I was going to need service on my vehicle, so I got Carchex. The rep did a good job and explained everything well. I was even given a military offer which is nice. They helped with my needs for my vehicle and explained what the insurance covered. The insurance is necessary but it also gets expensive when you don't really need it. However, they told me I could cancel anytime if I didn't want it anymore, so I don't feel worried.

The rep of Carchex was a joy to work with. He was wonderful. I was trying to find a warranty that was compatible with what I already had. I called him around the 4th of July and shared with him what I had, what I was looking for and the price. He sent all the quotes and stayed in contact with me until I made my mind on what I wanted to do. We scheduled times for him to call and check to see if I was ready to go and if I had any questions. Then he called me twice and the last time he called, I was ready to go. He explained everything over, was very knowledgeable and polite. He made me comfortable with the transactions, made sure all my questions were answered, got me all the information and followed up if I had a question. It was a great experience.

I have a brand-new car which I plan to keep and repairs could be very expensive if it’s coming out of pocket. When I spoke to one of the reps at CARCHEX, he told me what all the packages come with - what are included in the package and what it would cover. I was interested so I went on with the purchase. Everything was okay. I haven't received the package in the mail yet, but it was a good experience. I was satisfied.

I bought a BMW car and purchased CARCHEX as my extended warranty. They were a bit cheaper than the one provided in-house. Their rep was very informative and their customer service was excellent. The process in purchasing the protection plan was easy. It was an excellent experience.

My vehicle's extended coverage expired and I received an email from CARCHEX so I called them and when I reached a man, I talked to him. I asked him what's a good price and I didn't know about prices because I didn't compare with anybody else. Purchasing the vehicle protection plan was easy. My interactions with the protection specialists were good. They're friendly, were most helpful through the whole application, and answered my questions when they get them. Having a vehicle protection plan is valuable because you never know when the vehicle's gonna break. It has been an excellent experience.

I called Carchex to purchase an extended warranty on my car. He told me to read the documents and if I didn't want it I could cancel the service at any time AND RECEIVE A FULL REFUND. Two days later I felt I'd been scammed and called to cancel. Once Carchex found out I was cancelling, they put in a circus of sales people passing me from one to another. Eventually they hung up on me. I called again and had the same experience. They would not let me speak to anyone who would cancel the service.

I will never forget my frustration I had with them. When my car broke due to bad master cylinder and brake booster, it took them over a week to fix and they didn't even offer me a rental car. Customer service was horrible, if you break down Friday evening, you are screwed, because they don't work weekends, and it takes forever for their approval process. They don't trust certified repair facility, had to wait 2 extra days for a rep to come look at the car. I don't know how they got 4 or 5 stars. This happened to me back in 2014, and I have a bitter taste still.

I bought a used car in 2008. Since I had to pay for it for the next three and a half years, I wanted to have some type of coverage in case something goes wrong. The CARCHEX sales guy was good and explained to me what my options were as far as the length of time, the length of miles for the particular types of warranties that they had, and the coverage of these different types of warranties. They were thorough as far as telling me exactly what I was going to get. I wasn't given the runaround so I was pleased.

I wanted to extend my vehicle's coverage so I purchased one from CARCHEX. If something happens to my engine or things in my car, it's expensive to get the work done nowadays. Their rep provided me with all the information except for a couple of things. He didn’t tell me that the coverage would start 30 days later after I paid. The coverage should start when they received the money. Another thing he didn't tell me is that for the coverage to take place, I had to have a thousand miles. CARCHEX should change the rules.

I called CARCHEX and liked what I heard so I went on a deal with them. I had a very good experience overall. Their reps answered my questions, and gave me the information I needed and explained it. They were polite and did everything efficiently. You never know what's going to happen so having an extended warranty is very valuable. I would recommend them because their staff was very kind, and that's the kind of person we need to talk to when we're trying to get business.

We worked with multiple auto warranty companies but decided on CARCHEX after much research. We spoke with Sean at Ext. **. He was very knowledgeable and answered all of our questions thoroughly. CARCHEX was highly recommended on internet.

When you have a foreign car, having a protection plan is very valuable. So when the existing coverage I had through the dealership expired, I did a Google of the top-rated extended warranty companies and CARCHEX was number one. I sent an online inquiry and they got back to me quick. The guy that I spoke to, Robbie, explained everything to me then followed it up with an e-mail. I was able to go through that and if I had any questions, he responded very fast. Overall, the experience was straightforward and the reps were very easy to work with.

I have no extended coverage on my car and CARCHEX called me at the right moment. I needed it so I purchased from them after they made an offer. The rep was friendly, helpful with us, and I understood what he was saying. Having a vehicle protection plan is great since I don’t have to worry about whether my car is going to break down or what’s gonna happen if whatever breaks, I'm gonna spend an arm and a leg for.

My coverage was expiring and Carchex was the first one that came up three times in my email. The rep I talked to was very nice. I didn't know what I needed and what kind of coverage I would have, but he explained everything to me. He also set up so that my payments would come out of the bank as I asked him, which is in writing too. It was a very easy process. I received my contract Saturday.

I purchased extended coverage for my vehicle just to be on the safe side. The Carchex rep was very helpful with the information about the contract, the warranty, how much it was, and what it covers. I'm still waiting for my packet to come in. They said it would take 14 days. What's good about it for me is that I'm not locked in. I can cancel it anytime because I have the two-and-a-half-year Titanium plan, which was cool. It was great signing up with them. No hassle.

The Carchex rep things in detail then walked me through the process of purchasing a warranty because I’d never been through it. I’d never bought a used car or how to get warranty. He took time with me because I wasn’t able to get it when I was supposed to so he always stayed in contact, called every couple of weeks until I was able to finally get it and even to this day. When I let him know I hadn't received the booklet yet, he still let me know that I'll receive it in such amount of time roughly. He was very good. He also made sure I pick the right coverage, and explained what would happen from beginning to end step by step. I’ve never had my transmission checked since I’ve been driving the car, and if anything were to happen to it, having a protection plan would be a million percent valuable. From my understanding, that can cost thousands of dollars, and now I just have to pay the $100 deductible which saves me a lot.

The car dealership that I got my car from suggested that I get an additional warranty because mine was up with them. I talked to other providers but the lady I spoke with at CARCHEX sold me. I thought it was rather expensive but for the things that they said that were going to be included, I went ahead and took it. In today's time, who wants to be left without coverage when your car needs repairs and you have a car note to pay and you don't have savings?

It’s good to have a vehicle protection plan. It will save me out-of-pocket money. So when one of the sales reps from CARCHEX called me on my phone and he gave me an offer, I decided to try it. They seemed legit and upfront with things. CARCHEX was also very helpful about the cost of repairs than the other people were. I got the extended package with the extra protection on the car and I feel confident on that part. I pay $119 every month. When I got the paper they mailed, I didn’t quite understand some things on it. For example, I don't see where my engine is in the document. So I talked to their reps and they answered my questions. Having CARCHEX is a good peace of mind. I don't have to pay if anything happens to the car.

I got a letter in the mail saying my warranty was gone so I looked for extended coverage. I went with CARCHEX because I got a letter from them saying that I was pre-approved for their warranty. Buying the warranty was pretty easy, but I didn't really understand a lot of it but they were able to answer some of my questions. But when I called about the coverage of the plan, the specialist made me feel like they don't know what's covered or not. Other than that, having a disabled child makes the extended coverage very valuable and overall, CARCHEX has been awesome.

Having a vehicle protection plan is very valuable because I'm on a fixed income. My car had 82,000 miles on it and my original extended warranty provider said they could not do it after 80,000 miles. Then all of a sudden, CARCHEX popped up on my phone. All I did was call them, then I got the quote, and I was in. It was easy. Les was very good and informative, and he assisted me very well. He listened to what I had to say and he explained it in layman's terms. We went over two plans, and he said if I went with the five-year plan, I wouldn't have to pay the other three years because the first two years would pay for them. So I'm only paying for two years instead of five.

A vehicle protection plan is good to have. I got mine from CARCHEX because when I was dealing with their rep, Ian, he explained everything to me pretty good and answered my questions. I asked him to call me back at a certain time. And then I was busy that time, so I gave him another time and he called back right when I asked him to. So it was good that things worked out. He was helpful in calling me when it was convenient for me.

I have a very decent vehicle that the warranties are expiring, and I live in Pennsylvania, where the roads are horrendous. So, a $100 co-payment on extended auto coverage sure beats a $1100 payment on repairs, and that got me looking for an extended auto policy. CARCHEX was personable, and didn't want a big down payment, so I called them and signed up. They sent me a letter, unlike other companies that kept on harassing me, asking for a whole bunch of personal information over the phone. The specialist I spoke with explained all the details of the policy. The only thing I don't like with the policy, however, was that it only covers 25,000 miles over seven years. I do 25,000 miles in two years. Other than that, I would definitely recommend CARCHEX.

An auto warranty is very valuable to me because I work and go to school full time. My money right now is going towards my school and tuition and if something breaks down, I don’t have thousands of dollars to put towards my car even if I wanted to. I noticed that I was only covered for 10,000 more miles so I wanted to make sure I have an extended warranty and that I'm covered all the way around especially because the weather has been crazy over here down south. I had CARCHEX's Gold plan before and I upgraded to the Platinum plan so that my deductible is going to be very small if I take my car in for repair because in the long run, I wanted to save as much money even if I have to pay monthly.

We purchased the CARCHEX protection plan over the phone. The rep answered all my questions, and knew what he was talking about. So far, everything is good.

I’ve been with CARCHEX for a while and I have three cars with them before. Now I still got two cars insured. I had used them before on my Nissan Altima and the service that I received was prompt and efficient for what I had to have done for my vehicle. I took it to the shop, inspected it, and tried to find out what the problem was and the coverage I had has covered that. The service providers and the customer service people were understanding and attentive to my problem and they took care of it.

I found out my original coverage had already expired so that prompted me to get an extended coverage. A vehicle protection plan is very valuable and an excellent thing to have. Purchasing coverage from CARCHEX was easy. The specialist was clear and told me what is covered. After the initial conversation, I called back with more questions and I got it answered by someone else. It was pretty decent.

Having a vehicle protection plan is overall very valuable. Everything should be covered or insured. God knows anything can happen. With an older car, I have got to be careful. I can’t afford to take any chances. I got CARCHEX and my purchasing experience with them on the phone was great. Their rep was very polite and informative. I didn’t have any issues and I should be fully covered with everything. It’s a bit pricey though.

Victor helped me with setting up my car insurance. I can tell that he is going to be a very valuable employee because he was very patient, courteous, polite, and knowledgeable about his product.

Purchasing the warranty from Carchex was really easy. I wasn’t even halfway done signing up for the information and a dude called me in less than a minute. I told him I'd talk to him if he'd call me after work, which is until 4:30. He said he’d call around 5:00 and he called me right when he said he was going to the next day. Most people trying to sell me something won't wait until I’ve asked them to call me back. They want to call at 2:00 or 3:00 in the afternoon. When they do, I‘ll get on the phone, tell them "No" and hang up.

I have an F-250 Ford pickup diesel and it's a pretty good sized truck, and I asked a rep from Carchex if the warranty would cover if I ever got a fifth wheel. She said no, but we wouldn’t have a problem changing it over to a different policy that would cover what we're doing. I said okay because at the time I didn’t think about getting a fifth wheel trailer to pull behind it.

Our landlord had an extended coverage on the car before he bought it for us so he gave us the warranty and we called them. It was the best deal we got so we stayed with CARCHEX. Buying the vehicle protection plan wasn't difficult at all. The staff gave us quotes and explained everything to us very well. Every question we asked, he answered back. He gave us all what would cover it, the deductibles and what they pay. He was very polite and gave us everything we needed. We haven’t got our coverage yet in the mail but it was a very good experience.

Having a vehicle protection plan is very valuable especially when the day comes that one has to pay out of pocket. When I bought my vehicle, I already had coverage but it had expired. I had been calling my previous provider since last month to see if I can extend my warranty but they told me I couldn't, so I figured that I couldn't do it in any other branch. But when I saw the letter from CARCHEX, I checked it out and saw there were discounts offered. I proceeded with it so I wouldn't have to pay several thousands of dollars on stuff. ForeverCar offered a similar deal, but I did my research on both of them and I became more in favor of CARCHEX.

My warranty ran out and at first I didn't think I was going to need an extended coverage for our vehicle. But upon discussing it with my wife, we decided to put a warranty on it. Checking out some of the cost of replacing things in the vehicle, I feel now that the extended warranty is very valuable. I looked at choices in terms of the coverage and convenience of coverage and I chose CARCHEX. The purchase was very easy - it only took one phone call. Their representatives helped me with their knowledge of what the program covers.

I'm a single mom and it's frustrating to have a car problem and not having anybody to back me up. You go to the mechanic and they just want to tear you in pieces. Something happened to every car I had when I was in California and it was crazy and frustrating. Since I bought my car in Texas, I've had no problems with it but I had to be realistic that machines break down. Do I really want to go through the same experience I had in California? Over there I had friends. Now in Texas, I'm all by myself so I need an insurance to have peace of mind in case something happens.

The owner of the shop that I send my car to recommended that I get a warranty package for my car because it will be hitting 10 years soon and I'm just under 100,000 miles. They said that it would be best if I get the Carchex service. It's very comparable to some of the other guys out there, but what drew me to them was that my mechanic told me that they're good to work with. I also checked them out and seems that they are one of the better companies out there. Purchasing the plan from them was easy. I called them up then they came back with all the details and suggested the 24-month Titanium package for my car.

I was checking Carchex out and they were more reasonable than any of the other extended coverage providers that I had found. It was pretty easy overall to purchase the policy from them. The rep was really nice, answered my questions, and didn't give me the runaround about the premium. He explained everything to me, exactly what was what, and it was good that he did because I wanted to know.

I bought a 2004 car in mint condition and wanted an extended warranty just to be safe on it. I looked online and saw that CARCHEX got good and bad remarks, but most of them were good that's why I picked them. The rep helped me a lot and told me about the $100 deductible that I have to pay on whatever needs done on the car. I was pleased with that. At least I don’t have to pay more money except the deductible. I’m really satisfied with CARCHEX. Hopefully, everything will be okay because I want to start using it on July 1st, when I get the car picked out, and see if I’m satisfied with the service. Hopefully, they won’t charge me more than $100.

We wanted to maintain the car in a good way so we decided to get an extended coverage from CARCHEX. The process of purchasing from them was easy and the representative I talked to was friendly. He helped me throughout the process and explained to me all the things in the warranty. I feel good that I got the protection plan for my car. It is really valuable and it helps me protect it for another long time.

I have a good experience with CARCHEX. A family member has service with them and I knew I wanted it. The sales rep was helpful and knowledgeable and gave me the plan that suits my needs. I didn't have any problems with her at all. It's valuable to have this protection plan because I never had one before except for the warranty that's with the manufacturer and when that expired, I didn’t extend it at all.

I like to have a mechanic guarantee in my vehicle because I'll never know when things will happen. Having a vehicle protection plan could save me money and I recommend CARCHEX. I renewed my expired factory warranty with them and they explained everything that the policy covers. They were friendly and they took care of my car right away. I don't want to again have a case where my factory guarantee expires, my car breaks down, and it was too much for me to fix. That's why when CARCHEX called me about my expired coverage, I immediately told them I'll renew it.

I knew that I was buying a car that was out of the manufacturer’s warranty so I decided to get an extended warranty just in case. Carchex was recommended by the auto dealership that I’ll be taking my car to if I have a problem. They said that Carchex worked with them and they were the ones that the dealership felt most comfortable with. They were also very competitive price-wise and that did have a lot to do with the purchase. I wasn’t looking for a bottom basement price but I didn’t want to hit the ceiling either. All of those things came together with the old-school sales rep and that helped me make my decision ‘cause I talked to about 5 other respected places.

I find having a vehicle protection plan very valuable. CARCHEX's price was reasonable so I got my warranty from them. I haven’t had the need to use it yet, but I'd rather be safe than sorry.

My original warranty with the BMW dealer was up. They offered me for a new warranty but the price wasn't in my budget and I had to pay everything upfront. Then my daughter told me that CARCHEX was a good company and it has been getting good ratings online. So I signed up and went over everything with them. I was very grateful that they gave me the opportunity to do a monthly payment. They also go up to 1000 miles and I could get a loaner from them if my car needed repair. My car had just a little mileage when I bought it so I thought everything was fine. So when my warranty was up, I got an extended coverage to back me up if anything happens in the future.

I had great experience. The associate was excellent and informative.

Mr. ** was very professional and answered all my concerns. I am pleased with the service and will recommend to my friends.

I had CARCHEX before. I purchased it online so it was very quick and easy. Their protection specialist was very friendly and very helpful in explaining what they have. CARCHEX provided me with very good, easy, and friendly service.

My vehicle was an older model, so it was either I get a warranty for it or buy a new car. So I have been looking at a few coverage providers, but I got scammed a couple of times and I became weary of them. However, the gentleman that I talked to from CARCHEX was nice and told me where to go to check out everything. He gave me a thumbs up on my vehicles. He wasn't pushy unlike others that I had talked to and he was good. I just got my protection plan and I haven't had any problems with my car, but when something does happen to it I'm sure they'll be right on the spot.

I spoke with Mike ** and he was excellent on the phone. He explained everything to me. He was so patient as I was looking for vehicle information. I can't enough about the customer service and knowledge he has.

Terrible. Difficult to cancel.

I'm running out of warranties. In fact, CARCHEX warned me. I've dealt with them in the past. Purchasing the plan and filing a claim were both easy and simple. Vehicle protection plan is very valuable. It made me a bunch of money.

I signed up with CARCHEX and I'm hoping that it's worth it since I really can't afford the $133.24 monthly fee but I'm gonna pay for it anyway. Their representative called me a couple of times. He told me that a new motor would cost about $5000 or $6000 and an AC would be as much. Furthermore, he said that the policy would cover bumper-to-bumper. He was trying to work with me and was trying to get me something lower. However if I'm gonna get something, might as well be a bumper-to-bumper coverage. I'm hoping the coverage would be as he said though. I'm supposed to have received a package in the mail but I still haven't gotten anything. Nevertheless, I haven't had issues with my truck as yet so thus far, I'm happy with CARCHEX. But they're gonna have to prove to me that they're gonna cover my truck bumper-to-bumper when something happens to it.

I have a 2012 Mercedes R350 that had the fuel level sensor go bad. Warranty states I must use an authorized Mercedes mechanic for repairs. I took it to the service department @ the dealership in Birmingham, AL and Assurant Solutions, the Admin, will only cover the cost of a used part and then expects the dealership to warranty if it doesn't work or I have to pay the difference for the new part! The dealership is NOT going to put a used part on my car and warranty it. I paid $5400 with a $100 deductible for the Titanium package. I'm now expected to pay $500 for what the difference is between the used and new part. When I contacted both companies, they blame each other. Assurant states they are following the provisions of CARCHEX and CARCHEX transfers me back to Assurant, which keeps me on hold for 20-30 minutes. DO NOT PURCHASE A WARRANTY FROM THIS COMPANY!

The representative was very persistent in me getting the coverage. In the long run, hopefully, it would be worth the price. I had doubts in the beginning about maintaining the service along with other expenses. This is a priority.

Our experience with CARCHEX was great. I have a car and don't want the warranty to go and expire. The CARCHEX reps were good and helpful in breaking down the things that I needed to know. I'm very satisfied and pleased.

I need to take care of my automobile and make sure that I have coverage because it's going to expire soon. CARCHEX salesperson contacted me and he was very persistent. He called me frequently to see where I was in my willingness to purchase. And so, finally, when I had funds to do it, I decided to go ahead and do it. He assisted me and I didn’t feel I was pushed into a decision. It is very valuable but I haven’t had the privilege of utilizing it yet. So I like being able to purchase and purchasing was easy.

I'm at 89,000 miles on my car and I know that I'm going to need an extended warranty. It's very important and I'm hoping that I don't need it, but it's better safe than sorry. Carchex was the only ones that called me back and I feel comfortable because I went through the BBB and did a background check. Their reviews are good. Their specialist, Stephanie, was very helpful and explained the whole packet from top to bottom. She was going to explain it to me although she feels mellowed out, but she wanted to discuss the different coverage they have. It was a good experience and I'm waiting on a packet to come in the mail now.

My overall experience with CARCHEX and their overall customer service were great. Having a vehicle protection plan is very valuable. I ran into a couple of things since I’ve had the car and I feel at ease having my warranty. It’s like having car insurance as one never knows what’s gonna happen. My original warranty expired and I’m not good picking out stuff like warranties. Normally, the car dealership that I bought my car from does everything for me but they weren’t able to do it this time. So I went online and put in a quote for a cheap warranty and all different kinds of warranty companies popped up. I inquired and then they called back. There was a lot of people telling me that I could get bumper-to-bumper coverage but my car dealership was telling me that I couldn’t get bumper-to-bumper on it. The guy from CARCHEX was more polite, very honest and nice. He explained the warranty more to me, what it all covers, and that I had bumper-to-bumper coverage. He told me the truth and that I was correct about the warranty because I did some research before I even started so I would know what warranty I was getting.

I had CARCHEX with the same vehicle before then I lost my credit card. They weren’t taking the payment that I authorized because I lost my credit card number. I got a new one that’s why they couldn’t deduct it. And I’ve been so busy with work that they cancelled my membership so I said I’ll make a new one. They have been okay so far and they're the best one I could find lately that’s why I picked them.

Due to its age and mileage I checked on getting extended coverage for my vehicle. CARCHEX was rated high with the Better Business Bureau. Nick, the rep, went through what was covered and the difference in the packages. It was an easy process purchasing with them. They were very courteous and really helped me a lot.

I felt that the your Associate was very knowledgeable. He took the time to explain the coverage to me... And welcome all questions from me.

CARCHEX contacted me and said I can have a 30-day look into their policy as a kind of buyer's remorse period. However, I question whether it is really connected with Toyota, the validity of what I think I'm getting, and if I'm getting the best deal. The thing is that I don't really believe in vehicle protection. It's like life insurance for a car but like I told the representative, one doesn't really buy life insurance when one knows they are dying.

I bought a vehicle where I'm the second owner and I thought it wouldn't hurt to have an extended warranty. CARCHEX was the first one that called and I got a policy from them that took effect on the 3rd of this month. The man who got in touch with me knew his job and was very professional. It went very smoothly and I didn't have to repeat much of anything. It was very self-explanatory with the way he put it. He explained to me the different coverage they have like the Gold, Platinum, etc. Nevertheless, it seemed to me like most of the plans were about the same, so I decided on something that I could afford. I think the extended warranty is just as valuable as when you buy a vehicle that's new. Hopefully I'll never know how good the protection is, but it gives me peace of mind. I was very satisfied with CARCHEX.

I received a mail from CARCHEX and then I called them. They gave me a good plan so I thought that I should buy it. I have the CARCHEX premium. The overall process was easy and good all the way. Since it was my first time, I didn't understood it properly in the beginning because I don't know all the terms. However, the staff explained to me very well everything in detail, whatever I asked for regarding CARCHEX and what exactly they do. They were happy to work with me. It has been a good experience with them right from knowing about the plan and then buying it. I am happy with the overall process. Having a vehicle protection plan is very valuable. Every person who has a car should have a CARCHEX coverage. Having such kind of plan would definitely help them. But people should have proper knowledge of it also before buying because people don't have much in depth knowledge on all these things.

I will tell friends and family about you guys. Also I will tell to contact Eden at ext. ** because he did everything he could to get me discounts and was a very nice person to work with and talk to. He made sure he kept in touch with me until I was able to make my payment and I really thank him for being a kind person.

My agent was articulate, polite, knowledgeable and personable and I consider myself lucky that I will be working with him from now on.

I was looking into getting an extended coverage on my vehicle and got different options. Then CARCHEX was referred to me by a couple of people that I know so I bought from them. Their purchasing process was easy. The sales representative was friendly and very truthful with the explanation of what’s included and what was not. He was being really honest on what they were offering. Everything that I did over the phone was very well explained and I’m happy with the person I spoke to.

I have a nice vehicle and thought I definitely needed an extended coverage on it because I had spent some out-of-pocket repairs. I've had other offers which were expensive and didn't cover much of what I expect. The gentleman from Carchex that I talked to made me feel more secure that I could have something for my vehicle that could meet my needs and expectations. I wasn't pressured and got an offer that suits my budget. It made me feel confident that my car could be more secure than I had before.

I was "high pressured" into getting a policy from the dealership, I did. Then came home and checked on others. This policy from CARCHEX gave me more coverage, more years, and was less money. Rodney, the sales rep, was professional, clear on the coverage, and a pleasure to talk with. I cancelled the dealership policy. Highly satisfied. Will recommend to my friends.

The customer service representative David ** was very informative, polite and patient. He is the sole reason I purchased the insurance. There are plenty of companies, but he made me feel comfortable with this purchase.

I received great service from this company and their staff. I would like to thank personally Ms. Hope ** for being so friendly and patient. She provided excellent customer service throughout the whole conversation and sale. I will definitely tell my friends and family about Carchex. Thank you guys so much for everything.

The salesman was very professional, no pressure to buy. Just helpful to get every question answered. I highly recommend CARCHEX for your extended warranty.

So, when I initially got this order, the guy told me it was too late to cancel because he had already processed the payment but, that I would be satisfied with the service. I waited two weeks before I actually got something in the mail. Upon reading reviews and going through the booklet they provide, I started asking them question since I didn't understand what was covered from what was not and they started getting upset with the question I asked. I had my father call and they again couldn't answer the questions. My friend was the one who recommended them. Went back to her since she was having car issues for her to say she canceled them since the third party claim person she went through kept denying her claim.

Carchex has reached out and resolved the issues I had with my claim. As a consumer I would advise to try to follow the directions of the company as much as possible. In the case of Carchex, a third party approves or denies the claims and we (consumers) don't know that, unfortunately, until we run into an issue. I'm please that they did follow up with me directly and do value our business.

Company is unorganized. Made 3 attempts to talk to a supervisor. Never called back. Dealer contacted me to contact them concerning a payments that I made on time (mistake by company) then denied my claim which cause me to lose my job cause of their irresponsibilities. Claim was denied without proper reason. The company is completely a scam. Do not consider them for protection. They will try anything to not cover your vehicle. Recently contacted a lawyer and I'm pursuing with a lawsuit. Completely horrible company.

Be very careful when you purchase an extended warranty. I purchase one from Carchex. My Dodge Ram pick up (diesel) had to be towed. I had it sent to the Dodge dealer. It was only after I started the process that I understood the fine print. Be aware that the repair labor rate Carchex is will to pay could be significantly less than a typical dealer will charge. The dealer I took it to charges $125/hr, Carchex would only pay $100/hr. My repair took quite a few hours so the $ add up quickly.

My experience was terrible. Like most people buy a warranty cause you like your car and figure cheaper than buying a new car but then I had transmission trouble. Carchex and American Auto Shield had my lic. auto repair shop take complete transmission apart, did several test, filming and photos only to turn my claim down. Now I have a SUV sitting at a shop with the transmission completely taken apart. I did drive it there but now it's pay for everything myself or have my SUV towed to junkyard.

I get a extended warranty with Carchex and when my car broke they want to paid for parts from a self service junkyard. I file all complaints with the BBB. Don't believe them about you only paid $100 deductible is a lie. Then they will said "We don't cover all." And they will hang the phone on you. You will end up paid for extended warranty and the repair.

Having extended coverage is convenient and cheaper than buying a new car. So when I got the paper in the mail from CARCHEX, I decided to get it. I haven't tried anything yet but I pay for it in case I need it in the future.

I did some consumer checking on Carchex and I just decided to give them a shot at it. I’ve done two or three of these extended warranty before and they’ve all worked out fairly well. They aren’t giving away parts and they wanted to fight for claims which is disturbing. We should be able to just say “Well, I got a radiator leak. We need to have it fixed.” And that’s what we paid for. And not go through the hoop-jumping of, “We’d have to have it inspected and we have to do this, we have to do that.” I always take it to the dealership and have my car serviced. If the dealer says we need a radiator, we need a radiator. We don’t need to have a discussion about whether we need a radiator. But other than that, Carchex is pretty standard. I haven’t had any claims yet with them so we’ll see what happens.

Having an extended coverage for my vehicle is a smart thing to do so I got one from CARCHEX. They sent me information about what I had to pay and what my deductible was going to be. Their protection specialist told me what was covered and thoroughly assisted me. I would recommend them.

I bought my vehicle a couple of years ago. The warranty period had run out, so I started shopping around and comparing to find something that would make me feel comfortable with having a little bit of additional coverage. I found Carchex online and got a hold of them. It was a very honest guy that sold the warranty to me. He worked very hard for a program that suited my needs for the money I wanted to pay. I was very satisfied with my experience with him. I feel much better having the coverage in case there is an issue.

I thought it would be a good protection down the road to get an extended coverage for my vehicle so I got one from CARCHEX. At first, it was a little confusing because they have different price ranges and choices on what's included and not, but their protection specialist told me the details. It was a lot of information to process, but he explained my benefits and the process of filing a claim. I'm still a bit lost so I'll just have to see once something's wrong with my car and I have to get it fixed.

We’d like to keep coverage on our cars in case something goes wrong. We always keep them up-to-date on maintenance because things always go wrong. I don’t like driving a car without a protection plan so having a plan is very valuable and high on our list. And since the regular coverage of our car had run out, my husband looked around and CARCHEX offered the best things. He didn't have any trouble purchasing it and it must have been very easy because I heard no screaming from his room.

On January 11, 2016, I spoke with a representative and he led me to believe that this was a one time charge of $166.33. I asked him twice and he said "yes" it was a one-time charge. I received the paperwork a month later, but reviewing my checking account the charge appeared again. It's a monthly charge. I called them and another representative claimed to hear the recording in which he did not play it back to me. I would never have agreed to this charge. It was too good to be true. I left several messages and no one has returned my call. I had to close my account because of this. Just awful and disgusting way to deceive people's hard earned money. Very disgusted.

Carchex is the worst aftermarket warranty. Don't even buy it. Them don't fix nothing. The worst.

Bill ** was very helpful in the search for the correct and best plan for my vehicle. I researched several extended warranty companies and was more comfortable with the way Bill made me feel as a customer. I highly recommend Bill and Carchex at this point.

I noticed a lot of good reviews. Initially I was rather impressed, however upon further scrutiny I found something rather interesting. Most of them have very similar content. This looks a bit suspect to me for the following reasons: A real customer does not use the terms "protection plan" and "protection specialist". There are numerous reviews that use one or both of these terms in some shape or form. A normal customer would refer to it in layman's terms as an "extended warranty" (even though technically they are not selling a warranty per say). A normal customer would not call it a "protection plan" since that's industry/insider jargon. The majority of real customers likely don't know that the term "protection plan" exists.

I purchased the CARCHEX Premium Level Plan for my late model used car. While the CARCHEX people were cordial, the warranty was handed off to a second company called Royal Administration. The people at Royal were insufferable and as bad as it gets. BEWARE of the two pages of exclusionary provisions you will not know about till after you purchase the plan. The exclusionary provisions make it able for Royal (CARCHEX) to deny most ANY repair you will run into. At this point the warranty is not worth the paper it is written on.

Owen and Wendy were wonderful! From start to finish, had a fabulous experience with Carchex!

We received really great service and are satisfied with the customer service as well as the price.

The dealer was very understanding to what we said and tried hard to keep with our price and desires. We're satisfied with the service and the car.