CARCHEX Reviews

Mr. ** was very professional and answered all my concerns. I am pleased with the service and will recommend to my friends.

I had CARCHEX before. I purchased it online so it was very quick and easy. Their protection specialist was very friendly and very helpful in explaining what they have. CARCHEX provided me with very good, easy, and friendly service.

My vehicle was an older model, so it was either I get a warranty for it or buy a new car. So I have been looking at a few coverage providers, but I got scammed a couple of times and I became weary of them. However, the gentleman that I talked to from CARCHEX was nice and told me where to go to check out everything. He gave me a thumbs up on my vehicles. He wasn't pushy unlike others that I had talked to and he was good. I just got my protection plan and I haven't had any problems with my car, but when something does happen to it I'm sure they'll be right on the spot.

I spoke with Mike ** and he was excellent on the phone. He explained everything to me. He was so patient as I was looking for vehicle information. I can't enough about the customer service and knowledge he has.

Terrible. Difficult to cancel.

I signed up with CARCHEX and I'm hoping that it's worth it since I really can't afford the $133.24 monthly fee but I'm gonna pay for it anyway. Their representative called me a couple of times. He told me that a new motor would cost about $5000 or $6000 and an AC would be as much. Furthermore, he said that the policy would cover bumper-to-bumper. He was trying to work with me and was trying to get me something lower. However if I'm gonna get something, might as well be a bumper-to-bumper coverage. I'm hoping the coverage would be as he said though. I'm supposed to have received a package in the mail but I still haven't gotten anything. Nevertheless, I haven't had issues with my truck as yet so thus far, I'm happy with CARCHEX. But they're gonna have to prove to me that they're gonna cover my truck bumper-to-bumper when something happens to it.

I'm running out of warranties. In fact, CARCHEX warned me. I've dealt with them in the past. Purchasing the plan and filing a claim were both easy and simple. Vehicle protection plan is very valuable. It made me a bunch of money.

I have a 2012 Mercedes R350 that had the fuel level sensor go bad. Warranty states I must use an authorized Mercedes mechanic for repairs. I took it to the service department @ the dealership in Birmingham, AL and Assurant Solutions, the Admin, will only cover the cost of a used part and then expects the dealership to warranty if it doesn't work or I have to pay the difference for the new part! The dealership is NOT going to put a used part on my car and warranty it. I paid $5400 with a $100 deductible for the Titanium package. I'm now expected to pay $500 for what the difference is between the used and new part. When I contacted both companies, they blame each other. Assurant states they are following the provisions of CARCHEX and CARCHEX transfers me back to Assurant, which keeps me on hold for 20-30 minutes. DO NOT PURCHASE A WARRANTY FROM THIS COMPANY!

The representative was very persistent in me getting the coverage. In the long run, hopefully, it would be worth the price. I had doubts in the beginning about maintaining the service along with other expenses. This is a priority.

Our experience with CARCHEX was great. I have a car and don't want the warranty to go and expire. The CARCHEX reps were good and helpful in breaking down the things that I needed to know. I'm very satisfied and pleased.

I need to take care of my automobile and make sure that I have coverage because it's going to expire soon. CARCHEX salesperson contacted me and he was very persistent. He called me frequently to see where I was in my willingness to purchase. And so, finally, when I had funds to do it, I decided to go ahead and do it. He assisted me and I didn’t feel I was pushed into a decision. It is very valuable but I haven’t had the privilege of utilizing it yet. So I like being able to purchase and purchasing was easy.

I'm at 89,000 miles on my car and I know that I'm going to need an extended warranty. It's very important and I'm hoping that I don't need it, but it's better safe than sorry. Carchex was the only ones that called me back and I feel comfortable because I went through the BBB and did a background check. Their reviews are good. Their specialist, Stephanie, was very helpful and explained the whole packet from top to bottom. She was going to explain it to me although she feels mellowed out, but she wanted to discuss the different coverage they have. It was a good experience and I'm waiting on a packet to come in the mail now.

My overall experience with CARCHEX and their overall customer service were great. Having a vehicle protection plan is very valuable. I ran into a couple of things since I’ve had the car and I feel at ease having my warranty. It’s like having car insurance as one never knows what’s gonna happen. My original warranty expired and I’m not good picking out stuff like warranties. Normally, the car dealership that I bought my car from does everything for me but they weren’t able to do it this time. So I went online and put in a quote for a cheap warranty and all different kinds of warranty companies popped up. I inquired and then they called back. There was a lot of people telling me that I could get bumper-to-bumper coverage but my car dealership was telling me that I couldn’t get bumper-to-bumper on it. The guy from CARCHEX was more polite, very honest and nice. He explained the warranty more to me, what it all covers, and that I had bumper-to-bumper coverage. He told me the truth and that I was correct about the warranty because I did some research before I even started so I would know what warranty I was getting.

Due to its age and mileage I checked on getting extended coverage for my vehicle. CARCHEX was rated high with the Better Business Bureau. Nick, the rep, went through what was covered and the difference in the packages. It was an easy process purchasing with them. They were very courteous and really helped me a lot.

I had CARCHEX with the same vehicle before then I lost my credit card. They weren’t taking the payment that I authorized because I lost my credit card number. I got a new one that’s why they couldn’t deduct it. And I’ve been so busy with work that they cancelled my membership so I said I’ll make a new one. They have been okay so far and they're the best one I could find lately that’s why I picked them.

I felt that the your Associate was very knowledgeable. He took the time to explain the coverage to me... And welcome all questions from me.

I bought a vehicle where I'm the second owner and I thought it wouldn't hurt to have an extended warranty. CARCHEX was the first one that called and I got a policy from them that took effect on the 3rd of this month. The man who got in touch with me knew his job and was very professional. It went very smoothly and I didn't have to repeat much of anything. It was very self-explanatory with the way he put it. He explained to me the different coverage they have like the Gold, Platinum, etc. Nevertheless, it seemed to me like most of the plans were about the same, so I decided on something that I could afford. I think the extended warranty is just as valuable as when you buy a vehicle that's new. Hopefully I'll never know how good the protection is, but it gives me peace of mind. I was very satisfied with CARCHEX.

CARCHEX contacted me and said I can have a 30-day look into their policy as a kind of buyer's remorse period. However, I question whether it is really connected with Toyota, the validity of what I think I'm getting, and if I'm getting the best deal. The thing is that I don't really believe in vehicle protection. It's like life insurance for a car but like I told the representative, one doesn't really buy life insurance when one knows they are dying.

I received a mail from CARCHEX and then I called them. They gave me a good plan so I thought that I should buy it. I have the CARCHEX premium. The overall process was easy and good all the way. Since it was my first time, I didn't understood it properly in the beginning because I don't know all the terms. However, the staff explained to me very well everything in detail, whatever I asked for regarding CARCHEX and what exactly they do. They were happy to work with me. It has been a good experience with them right from knowing about the plan and then buying it. I am happy with the overall process. Having a vehicle protection plan is very valuable. Every person who has a car should have a CARCHEX coverage. Having such kind of plan would definitely help them. But people should have proper knowledge of it also before buying because people don't have much in depth knowledge on all these things.

I will tell friends and family about you guys. Also I will tell to contact Eden at ext. ** because he did everything he could to get me discounts and was a very nice person to work with and talk to. He made sure he kept in touch with me until I was able to make my payment and I really thank him for being a kind person.

My agent was articulate, polite, knowledgeable and personable and I consider myself lucky that I will be working with him from now on.

I was looking into getting an extended coverage on my vehicle and got different options. Then CARCHEX was referred to me by a couple of people that I know so I bought from them. Their purchasing process was easy. The sales representative was friendly and very truthful with the explanation of what’s included and what was not. He was being really honest on what they were offering. Everything that I did over the phone was very well explained and I’m happy with the person I spoke to.

I have a nice vehicle and thought I definitely needed an extended coverage on it because I had spent some out-of-pocket repairs. I've had other offers which were expensive and didn't cover much of what I expect. The gentleman from Carchex that I talked to made me feel more secure that I could have something for my vehicle that could meet my needs and expectations. I wasn't pressured and got an offer that suits my budget. It made me feel confident that my car could be more secure than I had before.

I was "high pressured" into getting a policy from the dealership, I did. Then came home and checked on others. This policy from CARCHEX gave me more coverage, more years, and was less money. Rodney, the sales rep, was professional, clear on the coverage, and a pleasure to talk with. I cancelled the dealership policy. Highly satisfied. Will recommend to my friends.

The customer service representative David ** was very informative, polite and patient. He is the sole reason I purchased the insurance. There are plenty of companies, but he made me feel comfortable with this purchase.

I received great service from this company and their staff. I would like to thank personally Ms. Hope ** for being so friendly and patient. She provided excellent customer service throughout the whole conversation and sale. I will definitely tell my friends and family about Carchex. Thank you guys so much for everything.

The salesman was very professional, no pressure to buy. Just helpful to get every question answered. I highly recommend CARCHEX for your extended warranty.

So, when I initially got this order, the guy told me it was too late to cancel because he had already processed the payment but, that I would be satisfied with the service. I waited two weeks before I actually got something in the mail. Upon reading reviews and going through the booklet they provide, I started asking them question since I didn't understand what was covered from what was not and they started getting upset with the question I asked. I had my father call and they again couldn't answer the questions. My friend was the one who recommended them. Went back to her since she was having car issues for her to say she canceled them since the third party claim person she went through kept denying her claim.

Carchex has reached out and resolved the issues I had with my claim. As a consumer I would advise to try to follow the directions of the company as much as possible. In the case of Carchex, a third party approves or denies the claims and we (consumers) don't know that, unfortunately, until we run into an issue. I'm please that they did follow up with me directly and do value our business.

Company is unorganized. Made 3 attempts to talk to a supervisor. Never called back. Dealer contacted me to contact them concerning a payments that I made on time (mistake by company) then denied my claim which cause me to lose my job cause of their irresponsibilities. Claim was denied without proper reason. The company is completely a scam. Do not consider them for protection. They will try anything to not cover your vehicle. Recently contacted a lawyer and I'm pursuing with a lawsuit. Completely horrible company.

Be very careful when you purchase an extended warranty. I purchase one from Carchex. My Dodge Ram pick up (diesel) had to be towed. I had it sent to the Dodge dealer. It was only after I started the process that I understood the fine print. Be aware that the repair labor rate Carchex is will to pay could be significantly less than a typical dealer will charge. The dealer I took it to charges $125/hr, Carchex would only pay $100/hr. My repair took quite a few hours so the $ add up quickly.

My experience was terrible. Like most people buy a warranty cause you like your car and figure cheaper than buying a new car but then I had transmission trouble. Carchex and American Auto Shield had my lic. auto repair shop take complete transmission apart, did several test, filming and photos only to turn my claim down. Now I have a SUV sitting at a shop with the transmission completely taken apart. I did drive it there but now it's pay for everything myself or have my SUV towed to junkyard.

I get a extended warranty with Carchex and when my car broke they want to paid for parts from a self service junkyard. I file all complaints with the BBB. Don't believe them about you only paid $100 deductible is a lie. Then they will said "We don't cover all." And they will hang the phone on you. You will end up paid for extended warranty and the repair.

Having extended coverage is convenient and cheaper than buying a new car. So when I got the paper in the mail from CARCHEX, I decided to get it. I haven't tried anything yet but I pay for it in case I need it in the future.

I did some consumer checking on Carchex and I just decided to give them a shot at it. I’ve done two or three of these extended warranty before and they’ve all worked out fairly well. They aren’t giving away parts and they wanted to fight for claims which is disturbing. We should be able to just say “Well, I got a radiator leak. We need to have it fixed.” And that’s what we paid for. And not go through the hoop-jumping of, “We’d have to have it inspected and we have to do this, we have to do that.” I always take it to the dealership and have my car serviced. If the dealer says we need a radiator, we need a radiator. We don’t need to have a discussion about whether we need a radiator. But other than that, Carchex is pretty standard. I haven’t had any claims yet with them so we’ll see what happens.

Having an extended coverage for my vehicle is a smart thing to do so I got one from CARCHEX. They sent me information about what I had to pay and what my deductible was going to be. Their protection specialist told me what was covered and thoroughly assisted me. I would recommend them.

I bought my vehicle a couple of years ago. The warranty period had run out, so I started shopping around and comparing to find something that would make me feel comfortable with having a little bit of additional coverage. I found Carchex online and got a hold of them. It was a very honest guy that sold the warranty to me. He worked very hard for a program that suited my needs for the money I wanted to pay. I was very satisfied with my experience with him. I feel much better having the coverage in case there is an issue.

I thought it would be a good protection down the road to get an extended coverage for my vehicle so I got one from CARCHEX. At first, it was a little confusing because they have different price ranges and choices on what's included and not, but their protection specialist told me the details. It was a lot of information to process, but he explained my benefits and the process of filing a claim. I'm still a bit lost so I'll just have to see once something's wrong with my car and I have to get it fixed.

We’d like to keep coverage on our cars in case something goes wrong. We always keep them up-to-date on maintenance because things always go wrong. I don’t like driving a car without a protection plan so having a plan is very valuable and high on our list. And since the regular coverage of our car had run out, my husband looked around and CARCHEX offered the best things. He didn't have any trouble purchasing it and it must have been very easy because I heard no screaming from his room.

On January 11, 2016, I spoke with a representative and he led me to believe that this was a one time charge of $166.33. I asked him twice and he said "yes" it was a one-time charge. I received the paperwork a month later, but reviewing my checking account the charge appeared again. It's a monthly charge. I called them and another representative claimed to hear the recording in which he did not play it back to me. I would never have agreed to this charge. It was too good to be true. I left several messages and no one has returned my call. I had to close my account because of this. Just awful and disgusting way to deceive people's hard earned money. Very disgusted.

Carchex is the worst aftermarket warranty. Don't even buy it. Them don't fix nothing. The worst.

Bill ** was very helpful in the search for the correct and best plan for my vehicle. I researched several extended warranty companies and was more comfortable with the way Bill made me feel as a customer. I highly recommend Bill and Carchex at this point.

I noticed a lot of good reviews. Initially I was rather impressed, however upon further scrutiny I found something rather interesting. Most of them have very similar content. This looks a bit suspect to me for the following reasons: A real customer does not use the terms "protection plan" and "protection specialist". There are numerous reviews that use one or both of these terms in some shape or form. A normal customer would refer to it in layman's terms as an "extended warranty" (even though technically they are not selling a warranty per say). A normal customer would not call it a "protection plan" since that's industry/insider jargon. The majority of real customers likely don't know that the term "protection plan" exists.

I purchased the CARCHEX Premium Level Plan for my late model used car. While the CARCHEX people were cordial, the warranty was handed off to a second company called Royal Administration. The people at Royal were insufferable and as bad as it gets. BEWARE of the two pages of exclusionary provisions you will not know about till after you purchase the plan. The exclusionary provisions make it able for Royal (CARCHEX) to deny most ANY repair you will run into. At this point the warranty is not worth the paper it is written on.

Owen and Wendy were wonderful! From start to finish, had a fabulous experience with Carchex!

We received really great service and are satisfied with the customer service as well as the price.

The dealer was very understanding to what we said and tried hard to keep with our price and desires. We're satisfied with the service and the car.

Dan ** was very informative, knowledgeable, helpful and always available by telephone. Excellent experience.

Your salesman was excellent. He was polite, smart and very helpful. It was a pleasure working with him, getting extended warranty for our 2008 truck. Thank you.

All my questions were answered and my concerns addressed. I've spoken to Ira ** several times, and he was pleasant and helpful. I think he went the extra mile to make sure I got the right plan for me.

I worked with a rep by the name of Sean **. He was very helpful with breaking down my coverage on an Audi. There was no pressure on buying the product, and I feel like I got a good deal. I just hope it's just as smooth when I need something done!! Stay tuned!!! Other than that so far so good.

Very friendly and helpful.

My rep Stan ** gave outstanding service. He worked patiently through at least 5 phone calls in a 2 week span with me as I was suspicious in dealing with extended warranty companies from the start. He gave info to me as to the inner workings of these contracts and what to be aware of when deciding. He answered my questions openly and honestly while never pressuring for a sale. I hope the execution of the contract goes as well but at least I now know a great deal about the industry thanks to Stan and know exactly what I am getting and how it should be applied.

Service getting contract was good but I have not used the coverage yet. That's where the pudding is.

The mechanics and CARCHEX are both dancing around each other. However CARCHEX assisted me to the best of their ability. All information was given.

Plan was affordable and covered what I needed. I am a new customer. Will know more when I use the plan. I still need to read the plan and see what all is covered. I haven't received my information yet.

Jason was professional and very helpful.

My salesperson D ** was great. Explained everything to me. Super happy with the coverage. I rate this company five stars.

David ** was the person who contacted me and he was great answering all of my questions, and wasn't harassing me with multiple phone calls daily like other places did trying to get me to sign up. I'd definitely recommend him to anyone looking for warranty coverage on a used car.

3 year extended warranty on a 2009 Chevy Suburban. Bumper to bumper.

I have been thinking about using CARCHEX for an extended vehicle warranty for some time now, and finally decided to do it. I am very glad that I did make this choice because I could never be 100% sure that nothing would go wrong with my vehicle. Living on a fixed income would greatly limit my ability to afford the higher cost of certain replacement items.

I really feel like the company is terrible and Michael ** haven't returned my call yet.

Great customer service by Lunn **.

60 month, 60,000 mile coverage, Titanium.

The Better Business Bureau called in regards to the company I had purchased my warranty through and had used for about six months. I felt leery so I started looking at other companies and decided to go with CARCHEX because they didn't have bad reviews on the BBB. The representative was very knowledgeable in helping me find what warranty suited my needs. I received my policy promptly as promised, and it looked very legit unlike the one from the other warranty company. I'm very satisfied but I've not had any issue to need to utilize the warranty and see if it is honored.

Customer service was excellent when I call to renew my coverage. I been with the company the last 3 to 4 years and I renew my coverage for another 3 to 4 years. Great job.

David was excellent!!

My experience was wonderful. Emily did a great job. Answered all my questions. Even brought up stuff I never would've known.

Awesome customer service as he made sure gaskets and seals apart from engine repairs... Very patient, response time was great!

I had to call CARCHEX three times to get them to respond to the repair and once they certified everything and said "okay, we will go ahead and cover everything", they never called back to give the contractors their money. I was sitting for two hours waiting on them to call back and they called 5:00 o'clock central time. So, I wrote a check for the full amount of the payment for the work they did because they took all day. Now, I don't know how it's going to work. If they going to send the contractors the check for $70 and then I get that back together with my $100 deposit. I ought to get back $170. I'm paying $125 a month for their service and if they're going to do warranties they need to do it. This is the first time I've used it and I wish they would give me a little more attention and proactive about my concern of taking care of the company.

An extended coverage warranty is very valuable and since the dealership recommended it, I bought it. Purchasing a warranty from CARCHEX was very easy, and their protection specialist was able to answer all my questions.

I like my extended warranty from CARCHEX because it's a good deal. But one thing that bothers me is that in the book that they sent me with the deal, it says that the coverage isn't allowed in California. So if something went wrong with my engine in California, that wouldn't be of any use to me at all.

My vehicle had no warranty and I still make payments on it - that's why I bought coverage from Carchex. The purchase was easy and the protection specialist was nice and cool. The protection plan is valuable when it comes to certain things.

I was taking security for my car and have gone through reviews in the internet. It showed CARCHEX was one of the very first company out there, so I got them. It's better from other warranty companies because I called to many of them and they responded very good. They're customer friendly and talked to me how exactly and what type of coverage I needed. They also thoroughly assisted me and explained what are the things covered in the plan. It's really economical, other companies used to charge me more in terms of the same plan. This is very new to me and everything is fine with them.

An extended coverage warranty is important and very valuable, so I decided to get one for my vehicle. The protection specialist from CARCHEX was able to help me thoroughly and answer all my questions.

I've always believed in warranty, no matter what it is; even if I buy a TV, I always purchase a warranty. CARCHEX has been out there for a little bit, so I did a little research on them and their rating pumped me. They made purchasing a plan easy. The protection specialist I spoke with was good, but he didn't have much power in negotiating a lower payment for me. He had restrictions, so maybe I should've asked for a manager. I think the price was kinda high, but we agreed on it and so far I haven't dealt with any issues.

Having a protection plan for my car is very valuable since the parts for my car are expensive. The coverage policy that I purchased from when I first bought my car ran out, and I can only purchase it through dealers. So I decided to give CARCHEX a call because a friend of mine uses them. Purchasing a protection plan from them was easy, and the protection specialist that I spoke with and assisted me was great.

You never know when your vehicle's going to break down so having a vehicle protection plan is very valuable. I looked into acquiring an extended warranty for my vehicle because I thought that my warranty is expiring. I purchased CARCHEX because they seemed reputable when I was looking into different car warranties online, but I have to cancel it since I found out that I have all the way until the summer for my other warranty. Their salesman was very nice and he thoroughly explained the terms and conditions of the policy.

Having a protection plan is necessary and I have to have one especially for the category I drive. When my warranty expired, I know that I needed one for my car so I contacted CARCHEX and my experience went well. Also, the protection specialist I spoke with was great, thoroughly assisted me and was able to answer my questions.

Representative was very informative, kind, my request and questions were answered and he respected the fact that I was a veteran.

Since it was my first time to buy a used car, I thought getting extended coverage would be the safer choice. Having a vehicle protection plan is invaluable because at this day and age, especially with my car (a BMW), it's obviously more expensive to fix. This gives me peace of mind, knowing even if something happens, I know it's gonna be covered. Purchasing the plan from CARCHEX was really good and it was a very cool experience. It was informative, they helped me out, and they answered a couple of questions I had. I liked that they weren't pushy. I like the protection specialist whom I spoke with a lot. He was straightforward and very helpful. Every time I called, he always got back to me within an hour. Having said all that, I would definitely recommend CARCHEX to a friend.

I purchased a used vehicle and in my opinion, an extended coverage for it would be good. For that, I will recommend Carchex.

Purchased a warranty that was told would cover any issues with the transmission on my 2007 Cadillac Escalade ESV and when it broke down would not cover the part that controlled the transmission rendering my Escalade useless and not covered. And not covering part of anything that goes wrong with my transmission. Talking with family attorney and with administration of CARCHEX, no make it harder to get a warranty due to mileage and now pre-existing issue on what was not covered because Cadillac won't drive properly.

My experience with CARCHEX was excellent. I only have one month with them but it has been good. When I signed in, there was a guy and he was very awesome. Everything was perfect.

The protection specialists was excellent. He answered everything promptly, properly and worked out great. As my car gets older, things are going to start failing. I like the fact that if the engine fails it's covered by CARCHEX. It's big for me because I've gone through engine of other cars and it's a very expensive proposition and transmission, so everything they cover I feel better about.

The warranty coverage provided by another company was inadequate to take care of the vehicle so I got an extended coverage policy from CARCHEX. Purchasing the plan was very easy. I did a lot of research on the internet and whittled it down to them. They just took it from there and it was a very easy experience. The protection specialists were excellent. Having a vehicle protection plan is very important. We need something to cover any unforeseen issues and that's what a vehicle protection plan does.

CARCHEX is very beneficial for a person with a car. Purchasing the protection plan was a fair process and the person that was assigned to me helped me and explained it to me. He was very up to date with all the information that he needed, he was on point with everything, and gave me scenarios. He's very customer worthy. He made me feel comfortable, although it was kind of iffy at first because he made me show my IDs.

Knowing that I'm going to hang on to my vehicle for quite a while, having an extended coverage is extremely valuable. I was secured by a different provider at first, then I started checking around and Carchex seemed like a good deal. Their specialist explained what was covered, the terms of the warranty and the terms of payment. He thoroughly assisted me and answered all my questions. It was a totally satisfactory experience and they didn't keep me on the phone forever.

Tried to chat on computer and talk to someone. Was asking questions. After a few questions when he suddenly he flashed a number to call, and then and I could not get him back. Is this how to conduct business with a customer at this time? I would definitely not recommend your company. I tried to talk in person to someone, after waiting about 21 minutes I had to hang up. I also tried to give them a new phone number.

I was looking at different warranties and I liked the one that CARCHEX had. Purchasing the protection plan from them was easy and it's good that I have it for my vehicle.

I got a new truck and I don't want the warranty to run out so I got an extended coverage policy for it. Getting signed up with Carchex was all right, their specialist thoroughly assisted me during the process.

I absolutely recommend CARCHEX to a friend. I have a Mercedes and, of course, getting the extended coverage policy would be $3 in another car, but like 300. Purchasing the plan from CARCHEX was pretty easy and my experience with the protection specialist was good. Hopefully, I won't have to use the policy but it's a little bit expensive. If I have the policy for six months and spend $800 on it but I don't need any repairs, it's a waste of $800. But in three months, if I need to repair one little thing that's potentially a couple hundred or thousand dollars, then absolutely having the protection plan is worth it.

I decided to get an extended auto warranty and found online that CARCHEX was the best. Purchasing it was standard, but there was one individual who was very good. It was hard for me because I haven't had any experiences with their services, but he thoroughly assisted me.

Great service and sales presentation.

This is my first time so I don't know it really works. I will have to wait and see. So far it sound like a good plan.

My warranty on my Honda ran out and it's got a lot of the newfangled electronics in it so I got the extended warranty from CARCHEX. My interactions with the protection specialist were fine and she was polite when she first contacted me. I put something out on the internet and they responded to it and I told her I wasn't ready at that time because I still had a couple thousand miles and plenty of time left to my existing warranty and they were fine with that. Then when it was time, I told them, "I'm ready." So we did the purchase and it was pretty easy. I don't have any problems with them.

I was trying to add extra coverage to my car so I got Carchex. Purchasing the plan was easy and my interactions with the protection specialist was good. Having a protection plan is good.

My car didn't have a warranty so I got an extended coverage from CARCHEX because they're a little bit cheaper. Initially, my interactions with the protection specialist were fine. But today, I'm not very happy with them. I was told two different types of information when I signed up initially. At first, they said that my December payment would be pushed back until January. But I got a letter yesterday saying that they went through my account in December, they didn't get a payment, and so I need to make a payment today else my policy will cancel.

My plan experience made me look into acquiring an extended coverage for my vehicle, and the CARCHEX specialist was most helpful in tailoring the plan to my needs and the programs that I was looking for. He thoroughly assisted me, and I'm satisfied with the experience.

I recently purchased a used vehicle that no longer had any type of warranty on it. I checked with other warranties, but since Carchex was local and seemed like they were more straightforward, I felt more comfortable with them. The protection specialists were very informative. Leon was very helpful every time I spoke with him and we kept in constant contact before I got the warranty. It's very valuable and it's one thing I would need, especially in today's world. Obviously, cars break down, so it was best to get some type of warranty in case something happened to it.

It has been excellent with Carchex and David is a great representative of them. He answered my questions and helped me. It made everything with the whole process easier.

I just got the paperwork from Carchex and haven't used the protection plan yet, but purchasing it from them is easy. The specialist was really good and she helped me a lot.

I got Carchex warranty as I have a new vehicle I bought in 2013. It was a demo and doesn't have that 30,000 miles on it. The protection specialist said that since it's a new vehicle, if we had a warranty, it would take care of the bumper. I'd recommend Carchex to somebody else.

Everything was perfect purchasing my extended coverage from Carchex but I haven’t had the chance to do a claim on it. I'll recommend it to all of my friends based on the purchasing experience.

I had a fine experience purchasing with CARCHEX. I bought it for the future.

This is my first time with CARCHEX and so far, so good. I like what they offered me and I'd recommend them to friends.

I had CARCHEX on my truck that I traded in before I bought this vehicle. I had such a positive experience with them that it was a no-brainer why I'd choose them again. My recent purchasing experience was pleasurable. The specialist wasn’t pushy. He allowed me to check their coverage with other vendors. When I told him about another vendor that was cheaper, he would check and say, “Hey, they are registered but they just don’t have the experience we have and so you can run the risk of having something go down and it not be covered or go with the company that you’ve got experience with that’s been in business” and at the end of the day it made sense for me to stick with CARCHEX even though they were a little higher than the new guys on the block. I'd recommend them without a doubt.

Salesman was patient, kind, very helpful. He even called back like he promised then help me find the best plan that was affordable for a single mom.

Being fair in my comment, I was told I would receive a policy statement and policy number in an email. So far I have not received anything. I have 28 days left to decide if I want to keep this policy or cancel the whole thing and search for another company.

Just in case some problems may happen with my car, I got an extended coverage for it from Carchex. Their protection specialist assisted me thoroughly when purchasing the plan. I would recommend Carchex.

I called and spoke with Sean ** after calling another car warranty dealer who ran me around in circle. Sean was pleasant and answered all of my questions without twisting details or cost. I have not needed to use the policy so the warranty coverage cannot be commented on. Thanks.

I send Jordan an email when I found out about a financial situation I had encounter. I asked that my policy be cancelled. My policy was placed on January 7 and I call back late that night no answer. So I sent an email, two in fact. I did receive a call from a manager and I called him back. I received an email from Jordan and he gave me the wrong number. Still waiting for the refund. Jordan is a very good Sales Person and if I did an extended warranty again. I would want him to handle my policy. Thank you.

I got in touch with Carchex about a month or two ago and gave me a price which I thought was too much, but they kept hounding me. So I finally got online and looked up extended warranties. Then I found out that CARCHEX was the number one or close to number one extended warranty company that there are. So I called them and decided to take it out with them. And, purchasing the protection plan was easy and their protection specialists assisted me and answered, to my satisfaction, all my questions on different warranty coverages and the costs. But one thing that worries me is that I've had some people tell me that some of the warranty people try to get out of paying for it when something goes wrong.

CARCHEX was something that somebody had told me about and then I gave them a call. So far, I really didn't have any issue with them. I'd recommend them to a friend.

I looked into acquiring extended coverage for my vehicle because the cost of getting my vehicle fixed probably in the long the run would’ve cost me more than what it is for the warranty. It’s like investing now for my future. I had thought I’d initially go with a different warranty that the auto dealership was giving me but it didn’t cover everything like CARCHEX warranty did. I did my homework and I found CARCHEX from the BMW website. Their salesman was great, even when I told him I didn’t think I was going to go with them. I didn’t call him back for a whole month but he was wonderful. He explained everything to me and he even offered to look at the other plan just to make sure that I was getting a good policy for what I needed to cover the vehicle. He was very helpful.

My wife wanted me to get this extended warranty - although I do not think I will need it because I already have warranty left on the car and the car is in better than excellent condition. I think it is a great plan, but don't think if you have a perfect auto you really need it. But, we have it, just to make her happy, lol. I will, and would ordinarily recommend this type warranty to others, unless they buy a used car that is so terribly brand new and well taken care of... then it's sort of a waste of money - which isn't good.

I'm a very new customer and overall, my experience with them has been positive.

My relative has coverage from Carchex and recommended it to me. I researched the company and I decided to also sign up with them. Purchasing the plan was pretty easy. I went online, got a phone call, and everything was set up from there. The reps thoroughly assisted me during the process. They were kind, friendly and understanding.

The representative was quite knowledgeable and helpful.

CARCHEX was referred to me by a friend. Purchasing the plan was easy, and my experience with them has been fine.

Great customer service. Linh ** was so professional and patient. If it wasn't for her following up and helping me choosing the best plan for me I would have went with another company. Great job. Thanks Linh **.

I bought a vehicle with limited coverage, since I wanted to extend it in case something happens, I decided to acquire one for my car. I went with CARCHEX because they seemed to have decent ratings and they were able to immediately give the answers I needed at the time. Purchasing the plan was fine. Afterwards, that is where I have the issue. I told them that I wanted to move my payment dates towards the end of the month and that I had some further questions in regards to the extended warranty. I contacted the rep through phone and email but never had replies. I also did receive my package in the mail confirming that I have a warranty. I tried calling the general customer service to get answers to my questions but I'm not satisfied with what they are giving me.

I had a good experience purchasing the vehicle protection plan from Carchex. Their specialist was able to answer all my questions.

I got extended coverage because I wanted my vehicle to be checked out and make sure that it will be covered. Purchasing the plan was good. The lady from CARCHEX was very informative. She thoroughly assisted me with the different packages.

The warranty on my car has run out so I looked into getting an extended coverage. My experience in purchasing the plan from CARCHEX was great. My protection specialist did a good job and he was helpful in explaining the coverage to me. I'd recommend them.

Had an outstanding experience in helping with a contract for auto coverage... He was so helpful and was not pushy or anything. He was so good that I got my daughter to also sign up and cover her car. Thank you and look forward to doing continued business with you.

I bought my truck new and will have it a year in February. If anything happens to it, it'd cost me to get it fixed so I purchased a protection plan from CARCHEX. They emailed me and I called them to check it out and it sounded good. I was satisfied with the plan plus the protection specialist was also very cooperative and informative. He answered all my questions and was really nice. I'd recommend them to a friend.

I had a coverage but it was running out and I like to have safety. I purchased a plan from Carchex and the salesperson made the process very easy. I've only had it for one month and it seems to be good.

I have not long purchased my vehicle, so it was well-maintained and I wanted to continue. The repairs on most vehicles can be quite costly so I went ahead and had the extended warranty on it. When I purchased, I got a few letters or brochures about extended coverage, so I considered looking into it even more. I did the first few checks to see which one was the best company, and CARCHEX is always with the A rating. My protection specialist thoroughly assisted me. He was pretty good. Having this plan is very valuable because it gives me peace of mind. I'm very satisfied and I've already recommended it.

When I got my car, I was lied to about having a warranty on it. I figured I can't go without it. Then I saw a post on Facebook about Carchex and I went ahead and got it because I figured I need it. Purchasing my plan from Carchex was good. Kate, my protection specialist, was awesome. She broke everything down, explained how everything worked, told me what I needed to do, and she was very helpful. I felt she thoroughly assisted me.

I have not received my welcome package as I was told I would receive.

Purchasing the warranty from CARCHEX went well. It was easy and convenient. The gentleman I spoke to was knowledgeable enough to explain and answered all my questions. I haven't had a chance to use them yet, but if my car breaks down, hopefully, everything will go smooth. It's a peace of mind for me to know that in case of a breakdown it wouldn't hurt my budget.

I always get extended warranty for all of my vehicles, then a friend recommended CARCHEX to me, so I gave them a call. Talking with the protection specialist went pretty well. Everything was explained. After a couple of calls, I fully knew exactly how everything works.

Over a year ago My son bought a 2004 F-250 diesel with 86,000 miles on it. I encouraged him to purchase an aftermarket warranty so as not to get saddled with high repair costs. Well since he bought the warranty there have been transmission issues that they refused to cover, fuel injection control module, glow plug harness, fuel injector, and more all totaling thousands of dollars. Now they are refusing to cover the fuel lines because they say they have rust on them? They are on the bottom of the vehicle, how does one prevent that? They are also not covering the e-brake which is a 1700.00 part. They have done nothing but find loophole after loophole to not cover what should be covered parts. Wear and tear? Rust? Previously installed part? We paid extra to pay for diesel and four wheel drive coverage.

My car was out of warranty and I realized that the potential repairs could be pretty expensive so I got extended coverage from CARCHEX. I saw some of the reviews online and decided to go with them. The purchase was quick though I did ultimately cancel the plan because I saw through a few blogs that Mercedes dealers were notorious for not accepting third party warranty plans and when I asked they said that CARCHEX was one of them - neither the dealers in our area would accept their plan. So I was happy with my CARCHEX experience but I wasn't able to utilize it.

My three days matured on the twenty-seventh of December and the professionalism displayed by the individual that twisted my arm to get me to get it was outstanding. She addressed all my concerns to the best of her ability and I have not had any problems. I've had it a little less than a month but overall, so far, so good.

Back in the day, when I was coming up, I was able to work on most cars myself. But with the car that I have now, I can't work on it myself and the parts and stuff would cost me big time so I decided to get an extended coverage plan which is very valuable. I contacted CARCHEX for it and the protection specialist answered questions that I had and he was real good.

I have an old vehicle and I don't have any type of coverage so I got it with CARCHEX. The protection specialist was good and very knowledgeable. He was helpful in explaining the coverage and if there are any questions that I may have, I would call and I'd speak directly to him. I'd recommend them.

I got some contact with one of Carchex's representatives through the internet and I purchased a plan from them through emails. I've always had extended coverage for vehicles I purchased.

Purchasing the plan from CARCHEX was a real nice and easy experience for me. They thoroughly assisted me in the process. I'd recommend them.

I wanted to keep my car for another five years because I really like it. It already has 89,000 miles, so I decided to get an extended coverage. I went with CARCHEX because they had the best rating with BBB. Also, when I looked at some blogs online, everybody gave them high recommendations except for just a very few who said negative things. Purchasing the coverage was easy and user-friendly. I did it on the phone and I talked to a girl who was very sweet and patient with me. When I told her that I wanted to check a few things out, she told me to give them a callback. She didn't hound me so it was really good.

I’m a truck driver and I’m new to CARCHEX. I decided to get it because I just finished making some repairs to my car and it costs almost $800. That unexpected expense really took away from things that I had planned on doing. In purchasing the plan, I spoke to a young lady over the phone who was very efficient and was able to explain all details to me really fast. She was knowledgeable about the product and I was very impressed with that. Everything went smoothly, and my wife told me the packet came within days. So far, it's been really great.

I signed up with Carchex on November 20th. I took the truck in for something and found out that they do not cover some items that I thought would be covered. I'm dissatisfied.

I decided to look into getting extended coverage for my vehicle because my stepdaughter uses it to go to the university in Albuquerque. I bought her the car and I want to make sure that it’s trouble-free, taken care of and maintained because she has no time for it. However, I had a little bit of problems from the start of purchasing the plan from Carchex. They billed me from Maryland and my bank had a block on purchases through the internet from the state of Maryland because there had been too much fraud, so I had to get a different credit card to pay for it. But Carchex was really helpful and they gave me the price.

I needed some extended coverage. The guy I talked to was polite and gave me a good policy. I'd recommend CARCHEX to a friend.

I got a car with over a hundred thousand miles on it and with no warranty through the dealership. I know when cars hit about that many mileage, they've got all kinds of problems. The person I spoke with from Carchex explained the coverage and how much would be billed. I haven't had to use the plan yet. My brother owns a mechanic shop so I'm covered for little stuff for almost nothing. If the transmission or something in the engine goes, at least I'll have a warranty.

The vehicle that I had before ended up with unusually high and expensive repair that we hadn't planned on in its life so when we bought another vehicle I thought it was better to get some type of mechanical coverage. At the time I was buying the vehicle, I got a random email from Carchex and checked them out. The gentleman I spoke to was knowledgeable about his product and straightforward in the numbers that he gave me so I had no objections to him in any way. I'd recommend it to a friend.

I got an extended coverage for my vehicle from Carchex when my old one went out. They were recommended to me by a friend and I had a good experience purchasing their plan. The Carchex protection specialist was friendly and he thoroughly assisted me by explaining the coverage. I would recommend Carchex.

My warranty has recently expired and the dealer's option came to be more expensive. When I decided to purchase from CARCHEX, the rep that was assigned to me was very supportive, explained what he's going to do and wasn't intrusive at all, unlike some of the other places I talked to that seem to want an answer right then. I'd recommend them to a friend and I've actually done that.

I bought a Cadillac so I got extended coverage from CARCHEX. It's very important to me because in case my car breaks, I'm covered. Purchasing the plan was also easy and the protection specialist was cool and good. I liked him and he explained everything to me. I'd recommend them.

CARCHEX explained to me every plan and every level and I found the one that was best for me and that's the one I went with. The protection specialist was very friendly. I'm very satisfied.

Overall, my experience with Carchex has been good. The people from Carchex were helpful and explained everything that is covered.

I had a vehicle which I let the warranty go. I was going to keep the car but some things happened. I called Mr. ** from Carchex to see if I can pick up the warranty on it and found out that I could. He was great and very informative. He always checked with me and called me back. There's nothing bad that I can say about him. I haven't had to utilize the coverage but as far as the customer service goes, I definitely recommend Carchex.

After 7 months my Honda Civic started making a rattle at startup. I took it to 3 different mechanic (most people don't accept Carchex) turns out the timing chain was stretched and needed to be tightened. The vehicle also needs valves and seals since it is burning a little oil... They do not cover valves and seals because it is a wear item. They will not cover the timing chain or anything related to oil loss. (This contradicts the terms and condition that they cover all lubricated parts.) I paid 6 months of warranty and got nothing. They will say anything to deny your claim. All the hassle... and all taxis and car rentals came out of my pocket. Don't waste your money!!

The lady from CARCHEX whom I bought the warranty from did a very good job on talking to me about everything. The purchasing process was good. Currently, I'm just paying for the service because I haven't had any warranty work done.

I drive my cars until they drop and for the next hundred thousand miles, I wanted coverage. I got an extended warranty from Carchex and it was an excellent experience. The protection specialist I had couldn't have been better. I would recommend them.

I had a pretty good experience with Carchex and I didn't have any problems.

When we buy a new car, we take an extended warranty out from the warranty that they have. I went on the internet and checked different companies. CARCHEX was number two out of the top five. I called both the first and the second. The first one didn't get back to me for three weeks so I went with CARCHEX, which also has very good reviews.

I had a good conversation with the CARCHEX protection specialist. I did not want to do it but he assured me that everything would be okay. It's good to extend coverage so I don't have to be worried about getting things done to my vehicle. If something was to go wrong with the car, I don't have to pay out of pocket. It will help me in the long run.

A friend recommended CARCHEX to me saying that they are a very good company. I decided to purchase a plan to protect my car and myself especially since the car is old. Talking to the protection specialist to purchase my plan was good. Overall, everything was perfect. I would recommend them to a friend.

I had a good experience purchasing with CARCHEX. I just picked up another warranty with them - the service has also been good and I have no real issues. They provide service everywhere.

I had a good experience with CARCHEX.

I recently purchased warranty from CARCHEX and so far, it's been very good. The sales representative was very informative, detailed and professional. They made sure you know what you're getting into when you're buying the plan. I was very aware that I could cancel at any time within a 30 or 60-day period. I would recommend them. They have a real good underwriting company, insurance company that provides the goods, services and products behind CARCHEX. There's a bigger company behind them and I've found out they were rated very well in Wall Street.

I bought a used vehicle so I wanted it covered. Carchex was the first one that I've seen on the internet when I Googled that's why I went with them. Customer care was great.

Carchex sent me a package and I thought it was good. I called them and they explained everything about it. They told me to check on their website. You never know what can happen so I purchased their extended coverage for my vehicle. They thoroughly assisted me through the process.

I had a great experience with CARCHEX. When I had a few months left on my warranty, I wanted to have an extended protection for the car that I recently bought. So I purchased a plan from a very helpful protection specialist. I got a quick quote, went over everything, tried covering the terms and it worked out very easy. Having CARCHEX is very valuable because you can count on them if you ever have any major car repairs in the future.

I was able to buy a 2000 BMW 323i with only 39,000 miles on it and I wanted it covered. I went with CARCHEX because they had better coverage on the various areas of the car. For instance, Endurance didn't have the one with the mileage and for certain parts of the brakes. The people at CARCHEX were very polite, kind, and professional. They went through all the necessary paperwork they needed to be done and did a very good job. It was a very easy and smooth experience. My experience with CARCHEX was fandabidozi! I would recommend them.

My previous car insurance was expiring so it was time to renew. CARCHEX's specialist assisted me thoroughly. He provided me with a couple of alternatives as far as plans go and explained the differences between them which was helpful. He also explained, if I did buy it, what I'd need to do because I have to have a thousand miles on the car. It was a good purchasing experience with CARCHEX - first and the second time around.

I sought for extending coverage because I want to take good care of my car. I'm satisfied so far with CARCHEX. The protection specialist from CARCHEX seemed to be very thorough. I asked him, "If something was wrong with the car and I've purchased the car, how long would I have to wait before I could file a claim if there was something wrong with the car before I bought it?". He couldn’t quite answer that, but he was answering the questions because he didn’t want to put himself on the spot. I had a question about this purchase so I called Justin, the specialist, twice. However, he never called me back and I left voicemail for him.

Nice and patient customer service.

CARCHEX kept calling me back even after I said I was talking to other people and getting other questions. They were on the spot and were willing to work with me that's why I chose them. I had a lot of questions and the specialist was very patient and answered everyone of them. If he didn't know the answer, he'd tell me to hang on and he'd look it up and he sure enough did so it was good.

Due to repair costs, I looked for extended warranties and CARCHEX got back to me the fastest when I asked for a quote. The protection specialist was very knowledgeable and gave me the best options for situational events. They were helpful in explaining the plan.

I bought an extended warranty from Kate ** for my daughter's vehicle. She was very courteous and knowledgeable about the product.

I thought I need to pay one time 106.87 and it cover for 7 years but I am not clear. Thought it takes 106.88. I need to get back my money. I don't want to extended my factory warranty because I had a financial problem. Thought it is very good to have and I liked the services but I am not clear that I need to pay 106.88 every month for 24 months. So I don't want to be register for extended. But I am thank you for giving me a good chance to have your services. Thank you very much.

My car's insurance is expiring so I decided to get an extended coverage from CARCHEX since I remembered they had a good reputation. Their protection specialist was very professional and did a good job. The one thing that concerned me was that when he talked about the price I thought that was the price. I didn't realize that was a monthly price and I needed to ask what the total price was.

It was a good experience with CARCHEX. I would recommend them to other people.

I received a call from Rodger ** a day after asking for quote thru their website. He began by asking me questions to help him narrow down what kind of warranty I needed for my car. He finally sent me 3 quotes which varied in prices. From the very first time I spoke to him he told me that I was not obligated to any of these quotes and my whole experience will be hassle free. Well I kept in contact with Rodger thru email asking him different questions almost every day for almost 2 weeks. He answered all my questions and not once he pushed me to buy his product. After getting 4 different quotes from other companies I felt that Carchex was the one that covered all my needs. Also what made it easy for me was that Rodger stayed true to his word and made this extended warranty shopping hassle free.

The warranty for my car expired. Since, I have used Carchex before, I went with them again, and purchasing the plan went pretty good. The protection specialist gave me all the information that I needed for what I was asking about.

I always buy extended coverage for my cars and had a good experience purchasing a protection plan with Carchex. Everything went smooth.

I got a letter saying that I needed to contact Carchex immediately for additional coverage. In the past, I either had an engine go on me within the first three months or towards the end of the year, like after two years of me almost paying the vehicle off, my transmission went out. I started reading onto the letter and realized that having additional coverage might help repair with my transmission and stuff so I looked into it to see how much it would cost. I figured I'd get the extra coverage and that helped me out a bit. I recommend people to get it.

I want my car to be under warranty so I can keep it running if there's a problem with it. CARCHEX is a reasonable coverage. Having it is very valuable especially when I have to preserve my car. Mine is a 2013 car. When I finish paying for it, I want to make sure that it's in good running condition. I will recommend CARCHEX because their service is very good, just like the guy who helped me purchase the coverage.

Having extended coverage is important now just in case something happened and when mine ran out I purchased from carchex because they were a little cheaper. My vehicle protection specialist was really good. She assisted me and explained everything and told me how it's going to be done.

My experience with CARCHEX has been great. They've help me with all of my car needs and answered any questions that I had. The salesperson was very professional and accommodating. I would definitely recommend CARCHEX to my friends and family. Two thumbs up CARCHEX!

The extended warranty went out on our other car, so we got another from CARCHEX since they have better service. Their protection specialist thoroughly assisted us in making the purchase.

I ran out of the GM warranty for my car and they're asking me for too much. I went online, saw people gave CARCHEX a 5-star rating so it got my attention. I had a great experience purchasing the plan. Very professional and I liked every bit of it. Their protection specialist was helpful with the information provided with regard to the coverage of the plan.

I know CARCHEX -- they're pretty reputable and I believe they're the largest in the country, or close to it. The experience has been very professional with them. People were very nice on the phone and they covered my needs since getting a 2014 Nissan. CARCHEX is topnotch and I recommend it.

Purchasing a car that is historically expensive to repair, warranted me to at least explore extended auto coverages. What pushed me over the edge on it was the fact that I could do it on a monthly basis. If the cars turns out to be something that I absolutely don’t want, then I can just cancel it at that point in time since I wouldn’t want to be spending on something that I don’t need. I chose Carchex because I was as comfortable as one can be with the coverage that was being provided, and the individual salesperson seemed to be knowledgeable of the type of car I was talking about, as well as persistent without being too pushy. I also felt that I was thoroughly assisted. I’m happy with the experience.

This is my first time dealing with CARCHEX. I was given the spiels, the bumper to bumper, over the phone. I read it, I got it, and so far, things seem to be great. Their staff were helpful.

Everybody kept sending me things regarding a warranty and my warranty had ran out, so I looked into getting extended coverage for my vehicle. CARCHEX told me about their three plans, and I chose which one I wanted.

Purchasing a plan with Carchex has been excellent and very simple. The salesman wasn't pushy and he explained to me that before the car hits 24,000, I can extend its warranty for three years. I also have another car with 70,000 on it which I'll be getting extended warranty plan on as well because he said it's okay as long as I get extended warranty before it hits 80,000.

Customer service was great and the plan worked out well. I highly recommend CARCHEX, everything was pretty good.

It's better to have an extended vehicle coverage and so I purchased one from CARCHEX. If my car breaks down, I could call them so they could get it and I could get a rental car.

Carchex did a good job in general. The salesperson I usually deal with and the sales process of Carchex have been good too. Everybody has been polite and they answered my questions. I was trying one time to get somebody to go over and do an estimate or a checkup on a car, but I had a lot of trouble with that and I could never get that established. Even so, I’ve had good experiences with them and they’ve been very fair. My bank account didn’t have the money to take out the payment, but they still worked with me. I had an $8,000 claim that they paid or tried to pay right away on my 2005 BMW to replace the drive shaft. Thank God I had the policy because if I didn’t have it, I probably wouldn’t be driving that car today.

I plan to stay a little bit longer with my car, but I don't want to spend about $600 or $700 to repair a transmission or change it. With the extended warranty, I can take it to the Ford dealer and they check it out with no charge. If they charge me, it would be less than what I would be paying outside. I never had an insurance but now that I have Carchex, I'm satisfied with it. They assisted me outright when I was purchasing the warranty. The attention was good and they answered my request real quick. Everything was good.

Everything went very well with CARCHEX. The guy there was very helpful. I've compared him to others and he was very patient and was not very pushy. So far, I don't have a problem with my car so I don't have any complaints.

I gave Carchex information on my car when I bought it, and I see that they took money out already. They explained everything in detail.

The warranty ran out on my old vehicle recently so I needed something else for coverage. I was googling warranty companies and CARCHEX came up. I decided to call them to see what they had to offer. The sales rep was very helpful so it was a pleasant experience purchasing the plan. She did a great job. For me, having a protection plan is very valuable because I definitely will need it in the future, so it's great.

I decided to get an extended coverage for my vehicle when Ford told me that they only cover any internal parts of my car. Although the last time the car was checked, they told me that it was bumper-to-bumper, and I know that it means they take care of everything, except for the brakes shoe and stuff like that. I went with Carchex because it was cheaper and I like paying month-to-month. I love having protection on my vehicle because I don’t want to be looking up and down the road and can’t get any help. It makes me feel safer. They were courteous when I was purchasing the plan. They worked with me and were nice about everything. I'd recommend them.

CARCHEX has been dealing with me for quite a while. I needed to take my vehicle to get it fixed, but I will find out more about that. I made payment to them of $98.20 and mailed it out on a Friday. On the whole, everything has been fine with CARCHEX.

My vehicle was out of warranty and I didn't like to be caught by the short hairs, so I looked into extending coverage for my vehicle. When I researched, it looked like Carchex was not the best but they were second on the top of the tier as far as reliability and being where they're supposed to be. I chose them because their price was about where I thought it would be. Initially, I thought it was about $1,000 less but when I called back, it was higher. Purchasing the plan was easy. The specialist told me how it worked.