CARCHEX Reviews

Being someone that is in the automotive industry for 33+ years and someone exposed to extended warranties on a daily basis... Gary was very patient with us through this whole process. He sent many quotes without hesitation and we picked the right warranty that best fit our needs!!! Gary gets an A+++.

What an excellent rapport I had with customer service representative, Aleesha **. She seem to know exactly what services best fit my budget. I went in wanting one product and she ended up making a better deal for me, without a hassle. Aleesha you ROCK!!! :)

Our car is over 50,000 miles. BMW did not offer so far as 20,000 miles and I had an extended warranty for that right now. I went with CarShield because I have seen the commercial on TV, but they ripped me off. I waited for 30 days and I canceled it. The other company was nice because they gave me an employee discount and a veteran discount. Then they were going to give me another discount on my monthly payment when I called to cancel but the deductible was only 100 bucks. A CARCHEX protection specialist told me it was better than CarShield so I went ahead and did it. I only had CARCHEX for a few days and I am happy that I got CARCHEX now. I paid the $160 and a $200 payment but I wish the deductible was cheaper. I'm paying a little bit more for CARCHEX but I would like a discount. And if they lower their prices, they might be able to take customers from other companies away.

I bought a vehicle before and I knew nothing about an extended warranty. I had my first vehicle for a while since 2010 and I had a lot of problems with it and I paid a lot out of pocket, even down to the transmission. A co-worker mentioned that she got an additional warranty on her vehicle, so it made me look into it. I read a lot about CARCHEX and went with them. Enrollment with them was very simple, quick and easy. The guy that I spoke with answered every question that I needed. Once I had questions and I called back, I got someone completely different and they were still good and able to pick up. Having a protection plan is very valuable especially with CARCHEX. The price was very affordable and they gave me a peace of mind knowing that I have this extra warranty and I know that CARCHEX got my back. It helped out for me a lot. I will definitely recommend them. This is the second car that I’ve ever bought and I made the right decision.

My car is an older model and the warranty I had when I first got the car had expired. I got an extended warranty from CARCHEX two weeks ago and the experience with the rep was great. His name was Cory and he was cool and nice. Everything was fine and smooth. Having the CARCHEX warranty is a peace of mind and it's convenient too.

It is my first experience with getting extended warranty coverage because I usually go ahead and pay for repairs when I have a used vehicle. But this particular vehicle I have happened to be within the range for an extended warranty and it was new enough. So far, I’m pleased with the representative from CARCHEX. Her name is Alicia and her style is efficient and professional. She represents the brand well, and she follows up on her work. She deserves high marks.

I bought a used vehicle and wanted the extended warranty. And while CARCHEX is more pricey than I thought they were going to be, they worked with me as much as they could. The person I worked with was good. His name was Shawn and he tried to be as accommodating as possible. Under the circumstances, I had a pleasant experience with CARCHEX.

What a great experience I had with the highly trained and knowledgeable sales representative Bill **. He spent ample time explaining and reviewing all of my options for a service contract. I would highly recommend Bill ** to anyone in the market for a third party service contract.

Dave ** was very helpful and honest with me when ordering the right plan. I would highly recommend him. Dave was very knowledgeable regarding Toyota car dealership tactics when servicing your car. He also gave his direct phone number in case I had future questions. Thanks again Dave for the GREAT customer service.

I had coverage with CARCHEX before and I renewed it for a different vehicle. My experience was great. I spoke with Alicia and she was the one I was in touch with. She gave me the price which was cheaper than anybody else. She also kept in contact with me. We kept going back and forth through email and text messages for a few months, and she’s always available when I need her. Having a vehicle protection plan is very valuable and I'd tell others that CARCHEX is the company that they need to go with.

CARCHEX was highly recommended by one of the sites. I went to their site, got information and took the deal. Purchasing from them was simple and it was not a big deal. Buying the car was a huge deal, but not the extended warranty. A lot of people said not to waste my money but when I found out it was half the price and I was getting a lot more from CARCHEX than I was getting from Subaru, I thought it was the wise thing to do. My mechanic recommended that I get extended warranty, but he recommended going to Subaru. But I found Subaru just crazy. I would tell others that CARCHEX is a reasonable approach.

The monthly payment of a $170 for a CARCHEX warranty for my car stood out for me. Their loan officer, Anthony, provided all the information that I needed. There was no hassle and they didn't try to convince and rush me to get the warranty, even though I knew I needed it. I even told Anthony that I had to call him back and I would decide, and he set up the follow-up and was patient. I'm now under the 30-day grace period and they have taken the money out of my account, though I still have some questions on where I will take my car if I have to use the policy. Other than that, everybody from the customer service and administrative end was very accommodating and helpful, and I would tell my friends to check CARCHEX out.

Having a vehicle protection plan is very valuable. Repairs can be costly if I don’t have some kind of warranty, especially on a car like the one that I'm driving. CARCHEX came up as one of the more popular extended warranty companies and they've got more accreditation. The rep, Tayshaun, was great. He was very helpful and he explained the different packages. He did a good job and assisted me fairly well. Everything seems to be fine.

I'd been looking for a good deal on extended warranty for a long time and I finally found it with CARCHEX. Good policy, good price, good coverage, excellent help from Ben. A lot of companies would cover me in California and a lot of companies wouldn't cover my make of car. Happy to find CARCHEX.

I recently purchased an extended warranty from CARCHEX and was very pleased with the customer service I received from Ben in the CA region. I had quite a few questions before making a final decision and he was happy to help. I didn’t feel pressured at all, but was impressed with his knowledge about the services provided. I am confident that if/when I need to file a claim with this company, I will be just as pleased with the service that will be provided.

My car had over 100,000 miles and CARCHEX was rated higher than most of the other warranty companies. Buying the protection plan was very quick. The process was seamless and painless. My protection specialist was Bryce and he did a very good job. He did a very nice job of explaining the different levels of coverage, the cost, and he helped me understand which was the best one to pick for my situation. I hope I never have to use the protection plan but I feel safe knowing that I have it.

I'm buying my vehicle pre-owned so I wanted to be sure we were covered for an extended time with that car. I did an internet search of the best rated and CARCHEX was up there. I did contact another firm and in all things being equal, CARCHEX prices were better so that's why I went with them. With German cars, having a warranty is paramount.

A warranty on their car is something that people take very lightly. I've got an old car that’s about 12-13 years old and I figured that I needed to come to CARCHEX because I couldn’t make the repairs myself. I’m a poor kid and I’ve got a car, and I’d like to have repairs done on it if it breaks down. If its transmission breaks down, for instance, and I go to a dealership or a garage some place, I would have to pay excessive amounts of money. So, I applied for CARCHEX warranty and I’ve entered it. My interaction with the rep was good and I felt that I was assisted better. They also made it easy for me to see if I could get CARCHEX to help me fix up the car.

Early 2017, I had experienced a lemon. I let the dealership put the extended warranty on my secondhand vehicle, but they never did. I ended up losing the car so now, I wanted to make sure that that doesn’t happen this time. I got duped so I did the warranty and everything. I did some research online and I've seen that there were a lot of positive feedback from CARCHEX. I then decided to try and see if that would work out for me.

A vehicle protection plan is very valuable because if your car breaks down and you don't have any coverage, you're going to be in trouble. I was getting ready to hit 50,000 miles and BMW recommended CARCHEX and I just called and set up something with them because I knew I needed it. The level of assistance was very good. Their specialist told me everything, gave me the rundown of what would and would not be covered, and answered all the questions that I asked. I started a few weeks ago and, as of now, I would recommend them.

I just bought a new vehicle and it wasn’t covered under the dealer's warranty nor the car maker's warranty. I got an auto warranty from CARCHEX. The rep, Ryan, was very knowledgeable about the company, the warranty and the offer, and he knew a lot about the dealerships in the area. He was informative and explained things. I’m a very factual person and he gave me a lot of facts. He encouraged me to look around and he didn’t hassle me, but he just said, “Okay, you make your decision but we are the best.” After he gave me the information, I researched and looked at other companies, and I called dealerships and asked them about CARCHEX. When I had a concern, I called Ryan back and he gave me a little bit more information.

I had bad experience with all extended warranty. These guys loot our money. Instead of paying them create your own account where you can deposit this money and get interest instead of spending the money on them because they give different reasons for giving you the claim!!! Really horrible experience. My sincere advice is not buy any extended warranty instead invest that money your saving account and get interest on it. Keep it aside a 100$ per month!!!

Corey was very helpful in helping me to get the right coverage I needed for my vehicle. He was very knowledgeable in the coverages and when not sure, he referred to his supervisor. Very pleasant and professional. Thus far everything is good.

My warranty before was coming up about 1,000 miles away, and I was looking online on different coverages that might be available for extended warranties. CARCHEX came up as highly recommended. Compared to others, they had great reviews. Also, the gentleman that I spoke to, everything we discussed in regards to the policy looked very good to me. The protection specialist was very professional and very informative, too. Having a protection plan for my vehicle is very valuable, and I would recommend CARCHEX.

Having a protection plan is absolutely valuable. It gives me peace of mind, and there’s nothing like having peace of mind. I like the fact that CARCHEX does 100,000 miles, where it ends up you would only use 60,000. It’s more money at CARCHEX, but more distance, too. I could have gone with the dealership that I bought my BMW from. However, I liked CARCHEX's Better Business Bureau A-Plus rating and also that they're affiliated with AAA, and I have full respect for AAA and the Better Business Bureau.

The signing up process was smooth, I am looking forward to working with CARCHEX to have my car future needs met. I already have informed one of my friends about your services, he is in the process of getting another car, the one he has has approximately 450000 miles on it, and is starting to break down.

Vehicle Protection Plan (extended warranty) purchased for 2013 E-150 Van. Geoff ** was very knowledgeable of this product we were seeking for. His kindness, friendliness, and great customer service was the reason we purchased your extended warranty. I will recommend Geoff ** to individuals that would seek a protection plan for their vehicle.

Every review I saw on the extended coverage I was provided was terrible and when I googled the top five best warranty places, Carchex was the top. The guy I spoke with on the phone walked me through the whole thing and answered every question I had promptly. He was great and I’d strongly recommend Carchex.

My CARCHEX expired and I renewed it. I like that they have a good plan and they cover everything. On top of that, they pay their bills like they are supposed to. Other people take time plans and the few dealers had them wait on it but not with CARCHEX. CARCHEX makes sure they get their money. Their reps always make sure I get a rundown on the plan that I'm getting, what they cover, everything. They were very thorough, a really good deal. They went through every avenue to make it right for me. So far, everything was on point. I drop the vehicle to the dealership, the dealer will call CARCHEX and they strictly tell the dealer to go ahead and fix it. I haven't had anything that they denied. Anything that was sent through they paid for it. I would recommend others to go to CARCHEX to get a better plan and coverage.

I had just recently purchased a vehicle and I noticed that the vehicle didn't have any warranties on it, and I was trying to make sure the car was covered. I typed in extended warranties in Google and Carchex was the first name that popped up. The purchasing of the warranty was pretty smooth. The guy seemed pretty professional. He walked me through the steps of the actual coverage but he only offered one plan. I gave him my VIN number for my vehicle and he gave me a fair coverage and price, which was $196 a month. He didn't go into too much detail about the coverage. I'm waiting for my welcome package, so I can go through it and read about it.

I have a Jaguar and I contacted the dealership and they gave me a quote for the extended warranty. But I went online and checked CARCHEX. The pricing was very good, and it’s bumper to bumper coverage. Their four-year plan was $500 cheaper than the three-year plan from the dealership. I spoke with the CARCHEX rep and they sent me the contract to go over. But I didn't quite understand it so I got on the phone and spoke with another rep and he went through the contract with me. We touched on the most selling points and then I agreed to do it. I didn't read it with a magnifying glass, but I was just pleased with it. They were very forthcoming with any information.

I've had CARCHEX ever since I got my car in 2013. The first sales rep I had for the first two times that I've purchased it was helpful. He answered all my questions. This year was a different rep because the previous one was working in another area. But I've had nothing but good experience. I just hope they continue to do the services they’ve done before because I had an issue but I wasn’t looking for them to resolve it right away. But they resolved it the next day. The rep had to go to his upper management for it and he got me in and out for the next day and I appreciate that. I'm very satisfied and I would recommend Carchex.

When I learned that my other extended coverage had lapsed, I decided to look into getting an extended coverage for my vehicle. CARCHEX seemed to offer more benefits than other companies, and I had a very professional experience with them. Their customer service was great. The rep went over everything down to detail. I felt comfortable giving him my money. Plus the process was very easy. CARCHEX is the best company to go with.

I have a high mileage range on my car and every other warranty usually do lower mileage. I called Carchex and they didn't need a down payment and they just wanted me to settle the first month payment. The rep was a nice guy and he told me everything that ran down to my warranty. I wanted to call around because their rate is a little too high for a monthly warranty. I got it anyway, but he told me that I had 30 days, and if I still want it, I could just keep it and pay on it, but if I don’t want it, then I can just call back and they’ll do a return. The rep also told me that the engine would be covered and I would get car service if my car were to break down and I had to put it in a shop. The warranty is pricey but it's worth it at the end of the day, especially when you don't have the money to pay for your vehicle services.

I briefly had my transmission go out for me, and a lot of my friends have suggested that because I got an Audi, getting an extended warranty will be best. When I looked online, CARCHEX seemed to get good reviews overall and seemed like they’ve been in the business for a good number of years. The purchase process went smooth and the few questions I had on how I would be able to make the payments and what were the things covered were answered. I had a little bit of trouble having a lot of interference with my phone connection and I had to repeat a lot of stuff, but when the representative understood me, he was able to answer my questions quickly and he felt knowledgeable about what he was talking about.

My fiancée and I decided that we’re probably gonna end up keeping my Nissan at the end of its lease so we wanted some warranty extension. I actually work in the service department for a dealership so I came across a lot of different warranties. CARCHEX is highly rated on the website and also had the most reviews. Although some of it is a little bit misleading because some of the reviews are more towards the purchase experience than the actual use experience.

The warranty on my vehicle had run out a month and so I purchased an extended coverage. CARCHEX had good recommendations on the website and here at consumeraffairs.com. It was a good experience purchasing the plan as the reps were able to show me different options and talked to me when I was available. I trusted them. And the overall process was very easy.

My vehicle was 5 years old and the manufacturer’s warranty went out. So, I started checking around to see if I could get extended warranty and I ended up at the CARCHEX website. So, I jotted down the number and I called them. The rep went through the whole thing, the different programs, the different prices. And I felt really comfortable with him, the way he's handled everything. He just made me feel relaxed enough so I could understand what he was trying to tell me which to me, that’s an art. So then, I decided to go with them.

My son’s 15 and the plan that my husband and I discussed was to give him the vehicle the I’m currently driving so I wanted to make sure that it had some extended warranty, given the fact that I plan to pass it down. My best friend referred me to the CARCHEX agent and that person who worked with me was knowledgeable. I had some concerns because I did a little bit of homework and the horror stories were plentiful. He just kind of gave me some assurance like “Hey, everything we discussed in the contract, we’ll honor it,” and he sounded really convincing, super-knowledgeable, super-nice and super-responsive.

My vehicle is fairly new and the coverage that I got was too high. My son searched around online and he turned me onto CARCHEX. I talked to the salesman and found that the loan was good for what I need for the car. He knew what he was talking about, he told me all the things I needed to know and compared it with the other warranty, and he convinced me that I would do better with his plan than the plan I had. He was also friendly and considerate. Plus, I got more on CARCHEX and it was a lot cheaper than the warranty I bought at the dealership. I got them and I cancelled the other one. I’d show my friend the policy from CARCHEX and tell him to go with them.

I like the coverage that CARCHEX offered. I have interviewed about four or five different companies but they have a lot of vague disclosures, and a lot of policies don’t cover a lot of the high tech stuff that I have in my vehicle. It doesn’t pay or have normal prices for it. Since I already had a history with CARCHEX, they worked with me on my previous car and seemed to do okay when I did file a claim, I just went back with them. I called them up and asked questions. I spoke to different guys, but one guy had been sending me emails for quite awhile now and once I got ready to purchase, he sent me an email and I talked with him over the phone. He seemed knowledgeable about the product and he answered every question I had, so that gave me a little more sense of comfort.

My warranty is getting ready to expire in June. I just went on the internet and surfed on there to see what’s the top ten individuals that do extended warranties and learned about CARCHEX. It was user-friendly and the individual from CARCHEX was very informational. He was able to answer all the questions that I asked him about it because I had never done one before. And the price was reasonable compared to other ones I’ve done with previous vehicles through another agency which was dealing with the car dealership itself. And I asked him about the different packages. He explained each one of them, very detailed and I decide to go with him.

I liked that the information of Carchex was readily available on the internet. It just fit the way that I liked to operate which was just over the internet and quick. I had a great experience purchasing the plan from them. The representative named Ben provided me with a handful of quotes. I was looking for a little bit more protection and he gave me those options as well. When I had some free time, I gave him a call and we talked through it and within five minutes I was able to give him my credit card information to purchase a plan. It was simple, fast and easy. Plus, the rep was very positive and helpful. Not to mention, the pricing was competitive.

I've got 96,000 miles on my truck thereabouts, and my other warranty had run out, and I'm at the point when one major thing can cost me a lot of money. I researched and I really liked all the reviews for CARCHEX. I enjoyed working with the guy that I dealt with. He was very pleasing, answered my questions, and was just very forthcoming. He gave me his options. I asked questions about the difference on the option specifically, and he answered my questions in a way that I needed the answer. I'm very satisfied with CARCHEX. I like the price and the services offered, and I'm looking forward to using it.

I got a used car, which is a 2004. I looked online and CARCHEX was rated number one among auto coverage providers. I purchased a vehicle protection plan from them over the phone and the rep that I spoke with did very well and was always very nice. I had a good experience with CARCHEX and I got all the help that I needed. Having a vehicle protection plan is very valuable and CARCHEX is a very good company.

The CARCHEX protection specialist I worked with was very responsive. He was thorough in answering questions and knowledgeable about the product. And patient because I wanted to make sure I complied with all of the things necessary before I purchased the policy. I had the car fully inspected and all of the applicable maintenance that had to be done, made sure there was no pre-existing conditions or things that might be a factor that might nullify the policy and all those things checked out before I purchased a policy. Sometimes there's a shift between the sales group versus response group but so far it's been a good experience.

CARCHEX treated me pretty good. When I went on the internet and asked what was the best, they came up. I then reached out to them because I heard they have a good program and everything has been good so far. The process was good. I talked to someone and they called me back. Getting the plan and getting the services and the warranty in the range that I wanted it in had been great. The protection specialist was good, too. Having a protection on my car is third on the list after a protection plan for the house and a healthcare.

So far, my experience has not been great. I have had my warranty for about 7 months and had to file my first claim. I was constantly the middleman between the warranty administrator and the auto dealership - which I was told by Carchex that would not be the case. The administrator did not pay for the full repair because some costs were not according to their "national averages" that they have in a book. The reps say whatever they have to say to demean the dealership (even a national brand) to get out of paying costs. I was told that I could take my car to the Hyundai dealership, and I would not have an issue with repairs. The warranty administrator denied paying some fees such as the initial diagnostic fee (which every dealership charges) so I had to pay that out of pocket. If I had known what kind of experience I was going to have, I would have never purchased this warranty. Stay away.

I've had CARCHEX before and I was very pleased with them. So, therefore, I decided to check in with CARCHEX again and checked a couple of other companies as well. One of the things that I found out was that the places that I went to when I had CARCHEX, they were very pleased with how CARCHEX dealt with them and paid them on time and there was usually never a hassle. The rep of Carchex gave me a very fair price for this vehicle that’s why I went with them. They had this vehicle before but it ran out. And I also have my truck with CARCHEX as well. The rep was also professional, friendly, and very thorough. I've been satisfied with Carchex and they’ve come through with what they have said that they're going to do and I've never had a problem with them.

The factory warranty on my vehicle was just about up and I needed extended coverage for it. I saw the information on the internet and CARCHEX seemed to be highly recommended. Purchasing the vehicle protection plan went very well. The reps were very helpful and friendly. We first got in touch through email, then they called me back and signed me up over the phone. They were able to answer my questions. Having a vehicle protection plan is very valuable. With the electronics and all around, cars today are very expensive to fix. So far, I'm very pleased with my experience with CARCHEX and I would recommend them.

We had a pre-owned vehicle that was out of warranty. We went to CARCHEX not only because of the rates. Customer service was also better and they have higher payout percentage for claims. Everything has been great for the most part. Everybody's really helpful and patient. When something was going on with my Dodge engine CARCHEX took care of it the exact same day.

I worked with Ashley ** and she was able to find the perfect warranty to fit my needs. She was very professional and knowledgeable about the CARCHEX products. She explained that I can change the date I have my payment sent after my March payment post. Also that there is a waiting period.

I want to say that Nikki from Carchex sales and customer service has made the experience great thus far. I gave it a 4 Star because as of now the customer service and sales experience has been great. I will have to provide more feedback during the lifetime of my account as when I need to use the service that will be a deciding factor to give it the 5th star or simply remove stars.

I bought the car used that had about 80,000 miles on it and the factory warranty wasn't going to last much longer, so I just needed some to extend it. CARCHEX had pretty good reviews. ConsumerAffairs and a couple of other places had them at 4.7 out of 5 on average so I chose them. The guy I dealt with was great and was friendly. He answered all the questions I had and he wasn't too pushy with it. And then I called last week to actually get it going. He also detailed exactly what the coverage was and what it would entail. And he also explained more about the waiting period and overall explained everything thoroughly. It was a good experience and I was very satisfied.

Deshea ** was very helpful and informed while guiding me to the correct coverage plan my family of 6. My primary concern was to get the maximum value over just the lowest bid, and Deshea's knowledge and focus on customer care was extremely helpful. I will recommend Deshea to my friends and co-workers. Thank You!

The warranty on the car was going out and we needed to extend it for a couple more years. I looked up the top 10 providers and the first one I spoke to was okay. I wasn't too thrilled with him and I called Carchex next. And the person I spoke with was really nice and he explained everything to me and he told me what I needed to do, told me how I would get my card and when it would work and everything. So, I thought that was the best thing for me to do and I didn't go any further thought there were two other ones who I spoke to before the Carchex guy. He kept calling me after I told him to call me back. And then he called me and I wasn't at home, I was out. And I said, "Well, call me back." And he was so patient.

I looked online and found a top ten list of the best places to get extended warranty coverage. I called the number one on the list and their customer service wasn't 100% the greatest. They were very pushy, and felt that they were pretty much looking just for the sale compared to what the customer needs. I worked in customer service so I know what you should sound like on the phone. Then I called CARCHEX because they were number two on the list, and I dealt with Anthony. He was very professional and he wasn't pushy to get the sale that day. He was very informative and he gave me his email so I could email him back and forth and he emailed me a bunch of information so I could go over it with my husband. And whenever I called CARCHEX, Anthony has been very nice and respectful.

The protection specialist at CARCHEX was great. They helped me to find out what should I do and how to compare car extended warranty. It's good to have CARCHEX because they have a license in California because one of the warranties I saw doesn't have any. Also the rating of CARCHEX that I found online was good.

I’m driving a Mercedes and I was pleased with what I saw on the CARFAX check. The car had been very well maintained and it was only serviced by a Mercedes dealership, and I didn’t want anybody to go in there and start switching wires and not doing things that are factory based. And with Mercedes, it can also be expensive just to do regular maintenance without a warranty. All cars should maintain one because you just don’t get the service. The mechanics could really do some damage, but they are more conscious about the things they do to the vehicle when they know your car is under warranty.

Ben made all the difference when it came to choosing our auto extended warranty policy and company. We're looking forward to duplicate our manufacturer's warranty with the one that CarChex has provided us with. Thank you Ben and Carchex.

I purchased a car for my wife, and I just came back from Georgia with it. It’s a 2004 but it has got almost 70,000 miles only on it. My wife has a permit, but she’s still learning how to drive. I wanted to make sure that she’s safe because she stays home with my son and I run my business so I can pay the bills. My wife and I took different days that we were researching CARCHEX on our own, and then we compared the information that we both got. We decided to go with CARCHEX, and the process was quick and absolutely seamless. As far as having them and being able to contact them, the customer service was great, and they answered every question that I had.

I was looking for a warranty for my Jeep and went on Google and came across a few companies. CARCHEX was the second company I asked for a quote from. Their customer service representative seemed to be very friendly and helpful and he followed up with me consistently. He mailed me when I asked him to and he called back and followed up. He was going to be my claims specialist as well. He wasn't only as if he was a salesperson, he was actually going to take me on as his personal client, so I figured that that was good. Because my experience with him was so well, I figured if I ever needed any claims in the future, going with him would be a good thing. I was too busy to commit right away to a plan but his persistence sold me. Within a week and a half of doing my research, I decided to go with purchasing a plan though CARCHEX.

I looked into CARCHEX and I was really confident with Sean, the young man who helped me over the phone. His professionalism sold me on CARCHEX. Purchasing was very easy. I'm a non-car person and I have to be responsible for this car, so I felt like I needed some back-up. Sean was good at explaining to me everything that I will be getting with the purchase and how much it would cost, so the process went very smoothly.

My car is a second-hand car and I ran out of warranties from the dealer. I would like to make sure that I'm on the safe side. There were several calls that I received but I don't like their warranty. I'm not satisfied. I have a very good sales rep from CARCHEX that helped me out. The salesman has a very good convincing power that's why CARCHEX got me. They explained very well to me what my coverages are. I have an experience in the past that I have a Chrysler Sebring. I even brought a GAP and then GAP did not even help me to fix my car. I want to make sure that this car is well covered even though it is auto warranty. Also, I asked them where should I go and then they told me where to go and what my deductibles are. I'm pretty much satisfied with all things. I will always recommend CARCHEX. I'm happy with them.

The rep was very professional and helpful while helping me determine just coverage was best for me. I am saving more money with this coverage than I was with my old coverage that recently expired. I have passed this information on to family and friends.

I’ve had my car since 2013 and my original warranty was up. I plan on keeping this car for a little longer so I thought it would be a good idea to have some type of extended warranty. I researched different companies and when I came across Carchex, it seemed like it would be a no hassle type situation if I ever had to utilize their services. Purchasing their vehicle protection plan was a positive experience. Their rep was very knowledgeable about the product he was selling. He thoroughly explained it and was able to answer the questions that I had. At first, I didn't have all the information that I needed. I asked him if he could call me back. He did, but I was at work and couldn’t answer right then. So then, I gave him another time and he was able to call me back. He wasn't pushy at all.

Great service and very convenient, my salesman was very knowledgeable and did not hide anything about their service. My wife and I were very pleased about our policy. I would highly recommend CARCHEX to anyone and I am a person that is very cautious about who I conduct business with.

We bought a used Audi A6 and its manufacturer's warranty is expiring soon. It's a German luxury sedan and there's generally more that can go wrong with it. The repairs would potentially be a little bit more frequent and costly too. If we were buying a Toyota Camry, I wouldn't have worried too much. I've owned Audis before in the past and one of the big issues they have is timing change which requires the entire motor to be pulled from the car in order to replace the timing chain. It's an $8,000 repair for guides and attention. One of the engines that's in the car has the potential of having that fault and that can occur before 100,000 miles. So, we purchased the peace of mind that if it happened, we wouldn't have to worry about it.

Having that peace of mind and knowing that my BMW is covered helps me a lot. My warranty will be up in April so I wanted to make sure I got something. I checked on Better Business Bureau and I checked a lot of different places. I checked everything and CARCHEX was the better fit for me. They have very good ratings and reviews and it's just a good company to go with. I wanted more or less the complete package so I bought the Platinum. Some companies offered the Platinum package per se but the coverage is not as good when you read the fine print. Their rep was very informative, persistent and he made sure that I was educated about the process. He answered all the questions that I asked. He sent me over the information and I was able to see it in black and white. He listened to me and he was very courteous.

My warranty was going to run out in about five months. I chose CARCHEX since they were more professional. Nikki, the salesperson, was very professional, helpful and patient. She was very thorough with me and the information she gave me was very helpful. They also sent me a copy of the information. There were a lot of do's and don'ts about getting a policy for an extended warranty and what to look out for in an extended warranty person. I would recommend them and wish I had seen them earlier.

My extended coverage ran out and I wanted to get more. There was really nothing wrong with the vehicle but I was worried that something can happen unexpectedly and that would be very expensive to repair. I felt I needed some insurance to back me up in case something happens. So, I researched online and looked at a lot of places. I saw a lot of good articles and comments on CARCHEX so I called them and I called another place. I got quotes from them and I liked what I saw. CARCHEX was high-rated and they had a lot of comments in every place that I looked into so I ended up calling them back and got the contract with them. The rep I spoke with over the phone was very helpful. When I made my decision about which of their plans I want to go with, we went right down through it with no problem.

I have purchased an older, used vehicle and the manufacturer warranty is gone. You only get 90 days, if any warranty, with the vehicle. But because it is an older vehicle and it's something that I'm trying to hold on to without buying a new one, having an extended coverage is very needed. I'm close to 200,000 miles on my vehicle and that was another plus that you were able to look into it to see if I was eligible for their program. Right now, nothing is wrong with the vehicle and I just wanted to have that protection. I have a list of providers and CARCHEX was more willing to work with me. The others, because of the mileage on the car, which is pretty high. They couldn't assist me.

I've had an extended auto warranty before. It's a good deal to have when getting a new vehicle. I looked online and checked the ratings for the different providers and CARCHEX was one of the highly rated companies. I called and spoke with their representative who sold me the contract and she was very professional and pleasant. She got the information out to me right away and I felt comfortable with talking to her. Then, I went ahead and bought the warranty. After I paid for the contract, she said she was going to mail it out. She sent me a sample then I looked at that and I've gotten the hard copy package mailed to our address. So, we're good. I'd recommend them.

I bought a vehicle that is in a very good condition but it is ten years old and I could not get an extended warranty from the manufacturer, so I looked into CARCHEX. They have five-star reviews. They also answered all of my questions. Shane, the salesman, was very good. He responded, was very efficient and effective as well. Having a vehicle protection plan is very valuable especially with the car that I bought. It's a Mercedes and their repairs can be pricey. Overall, my experience with CARCHEX was very good, easy and painless.

I've had good luck with CARCHEX in the past through their dealer refill program and they were a Carfax recommended vendor. I have an expensive car to maintain, and it was pretty easy to purchase the protection plan from CARCHEX. Corey, the young man that helped me, was very knowledgeable and he wasn't pushy at all. He sent me the information I asked for, and then he let me make my decision. Once I chose the policy and we had the car here, I called them. Corey wasn’t available then, but they got somebody on the line that pulled up his notes and they had me done in 15 minutes. The process was very efficient.

My car's warranty had expired and it's not an inexpensive car to fix if something goes wrong on it. CARCHEX's price was within my budget and it was a well-reviewed warranty. It was also easy purchasing the protection plan from CARCHEX. The young woman on the phone was phenomenal. When I asked questions, I definitely got the answers that I needed. I haven't met the requirements yet to even be able to start using the warranty but the sales part and everything else was wonderful. It really was an easy experience, which is good. I'd definitely recommend CARCHEX to others.

I needed to find an extended coverage company that would provide the service and the warranty that I needed on my Cadillac and it came down to two companies but CARCHEX was the one that returned the call first. Their customer service rep talked me through the process, stayed on it and got back to me when I had some questions. As I explained myself to him, he figured out what I needed and introduced a different plan that would benefit me better. As far as customer service goes, I would recommend them.

CARCHEX rates are cheaper than the other company I looked at. Moreover, they are local and rated number two when I checked online. Their rep was very professional and explained the major points of the coverage. I went with the Titanium level of coverage but I haven't got the paper yet to see what is covered and what is not. I'm still in the 30-day and the 1,000-mile period.

My manufacturer’s warranty was expiring and I turned to CARCHEX for extended coverage after a friend recommended them to me. Having a plan would help a lot when I need to call if I ever have a problem. The CARCHEX rep broke down the protection plan and told me everything that was going on with it. He was a great guy and he also told me how to call about everything. I got a great service from CARCHEX and I would recommend them to anyone.

My car’s keyed off and it still has a low mile light. Getting a car fixed nowadays is expensive, and I did not have a warranty on it. So, I looked into acquiring an extended coverage for it, and CARCHEX got rated as number one on an internet survey. So, I purchased a protection plan from them, and their rep was pretty thorough in explaining the bronze, silver and gold packages. He gave me different plans and prices and I went with the one that I thought would be the best one. Purchasing it was a lot of money but it was straightforward and I hope that it works out.

My representative, Ryan, was extremely knowledgeable and helpful. Excellent experience overall. He helped me understand the policy limits and make the best choice for our vehicle. We discussed several different options. Also compared apples to apples vs. a competitor (Endurance) and Carchex was superior.

I purchased a Mini Cooper for my daughter and purchased the insurance from Carchex. A year into our contract the transmission went out and it went to the local shop that was approved by Carchex. The repair garage was told by Carchex to remove the trans, so they did. Then Carchex refused to pay for the repairs as they said the transmission was not serviced. "Well the transmission in a Mini Cooper is Un-Serviceable. There is no filter or even a dipstick or even a plug. It's a lifetime unit that is made not to service." I told this to Carchex and they told the repair garage to disassemble the transmission, so they did.

This was my first time visit to CARCHEX. Our representative was Ben and he explained how the policy worked and answered all my questions. He provided a variety of options and was very helpful in selecting the one that best met our needs. The process was really pretty easy and the price I thought was pretty fair. It was significantly less than the dealer was offering.

The warranty on our vehicle had just ended and so we got an extended warranty. We opted for CARCHEX after my husband did the research and found that it was the second one on the list of the top extended warranty companies. The CARCHEX reps made our purchasing experience easier as they were very knowledgeable. They were also responsive on questions and following up. Also, the specialist was very professional and tried to find the best plan that would work for us. I made sure we had the right line and that we extended it out for the right amount of years given. I would recommend CARCHEX.

I bought a car and I needed extended coverage. I researched online and CARCHEX came up as one of the higher-rated companies. Purchasing the plan was easy enough. The people that represent them were quick to sell me on whatever the deal was. Their rep discussed the plan I was planning to get as well as what coverage I would get. He was courteous, however, he went through the information too fast. It was a lot of information to try to digest. Although he tried to slow down, I couldn't absorb and digest everything fast enough. Now that I have the plan, I wish I had some different coverages, but that's the way it goes. Having the plan is very valuable. Whether the plan is going to be good or not, I don't know. I've read it from end to end and it seems okay but there are some parts of the language that concerned me whether I'll be covered or not.

Very understandable. Great customer service person made it simple and intelligent. I feel a great cost to service deal. Usually check numerous offers but accepted this one. First did research and was convinced with explanation on phone. He answered all my questions and concerns. Simple billing options as well.

I just acquired a used vehicle that was no longer under warranty and didn't want to take the entire risk on myself. CARCHEX came up as number one when I went online. We had to go through the application three times since their website was not quite taking me to the end. The salesman had to call me and we did it over the phone. I bought it and I've gotten what I paid for.

A vehicle protection plan is very important because if you have a major breakdown, it can cost you a fortune. I just bought a used car and I wanted to make sure I had something, and CARCHEX seemed to be more direct in what they covered. The other companies’ wording in their contract kind of makes you pause. The CARCHEX rep, Nikki, was very informative and she explained the policy very well, and they set up a payment plan to fit my budget. Overall, I had a very pleasant purchasing experience with CARCHEX.

We just purchased a new vehicle so we needed to make sure we can protect it. We looked at GM Warranty and CARCHEX. CARCHEX had a bit more benefit and covered more so we chose them. The application took 20-25 minutes, but I had a lot of questions. The rep and I went very detailed about what their policies covered and what they didn't cover versus the GM Warranty. Had I not had a lot of questions it probably would be quicker. Nonetheless, the rep was really knowledgeable.

We had an excellent time with CARCHEX and we got a new warranty. They are the top-rated company in the country. Their process was very short and to the point. We were done within just a few minutes and everything went really well. The person we worked with was very knowledgeable. He gave us some options on the different programs and we chose the one we wanted. We had a very professional situation and professional guidance. We're past the Social Security age and we have a fixed income so having a warranty protection really helps. It's peace of mind. The experience has been very pleasant experience.

I bought a brand new vehicle and it had so much stuff that I didn't want to get more than the normal coverage. I researched a lot on the internet and CARCHEX came up as recommended besides the dealer. In terms of the deductible, theirs was 250 and the dealer's was 200. But their protection specialist was good and he wasn’t pushy. He sent the information on the warranty and had a list to look over and compare to other warranties.

Our company went with the new perks program and CARCHEX was part of it. The warranty on my vehicle has expired so I needed a new warranty and when I clicked on automobile on their website, I saw a warranty. Purchasing was really easy and seamless. Their rep was really good and helpful. He explained everything to me that I needed to know. He sent me out some quotes and when I got back to town I called him up and it only took about 30 minutes tops to get everything finalized. It is very valuable to have a protection plan because you'd hate to be hit with those hidden costs during repair so it gives you a lot of peace of mind. I would recommend CARCHEX to anyone that’s looking for a warranty. It’s really an easy process and you got a lot of options to choose from so it’ll fit anyone.

After I purchased my vehicle, I was told the warranty expires at 100,000 miles. And I already have 93,000 miles on it so I bought an extended warranty from CARCHEX. The young lady from CARCHEX I dealt with was was more polite than anybody else and she gave me more details that were more helpful. I also looked at their rating online and it was good compared to the others. They've been in business for a while, too.

Our CARCHEX rep was very nice and informative. I told him that I wanted to have the warranty since I had one before on another car. I also told him what I wanted and he helped me get it. Having a vehicle protection plan is very valuable and it's fantastic to have the $50 deductible. I had already referred customers their way.

I wanted insurance for my vehicle and after I googled the reviews and ratings, I purchased a policy from CARCHEX. Their specialist was very friendly and helpful. And I had a good experience with them.

The standard warranty that I had when I got the car was running out and I do not like to drive without a warranty. I went to the internet and then saw that CARCHEX was number one on the list. And their agent did everything that I want. He was really concerned and gave me the best deal that they had. I had a good experience with him. I did talk to several other companies but decided to go with CARCHEX in the end. Overall, with a vehicle protection plan, you do not have to worry if something happens to your car. You know you can get it fixed and you do not have to shell out a lot of money. And I have told friends to try CARCHEX out before anybody else. They are a good company with a good rating. They are number one in my book.

I used CARCHEX once in the past for another vehicle and they had done fairly well. We decided to use them again and purchasing the protection plan was easy. They explained everything well and the rep was really friendly and helpful. Having the plan is important for me and it's worth it as the mechanic's fees are high these days.

I have a car that’s newer which has more upgraded features in it like bells and whistles so I figured I should look into getting it a warranty. CARCHEX came in top-rated for a place that would do work in California and was considerably cheaper than what Tornado wanted. Their rep explained everything, answered all my questions, left me his contact information and emailed me everything right upfront before I made decisions. I sat on it for about seven days and did some research and took only a couple of minutes to complete the purchase when I decided to do it. The specialist I worked with was positive. He too answered the questions I had, followed it up every other day, and asked if I had any questions. He was very patient and never showed that he was getting frustrated.

I bought the Silverado and Camaro brand new and I had them covered by CARCHEX for a year now. My experience with CARCHEX has been good so far. The guy at CARCHEX didn't give up on me. He'd text me and let me know about the promotion and if my term is running out. He also gave answers to my questions. When the light wouldn’t come on but bright in my Silverado, the salesman submitted a claim to CARCHEX for me. However, it was something electrical that they didn’t cover. I had to cost it out of pocket and it's the same thing with the Camaro, and I wasn’t pleased with that. But when I asked him what they cover, he told me the package deal and I figured I don’t want to replace the motor or a transmission. The experience was wonderful, overall. It's satisfying having a vehicle protection plan and I just recommended someone with the policy.

I needed extended coverage for my vehicle and purchasing from CARCHEX was fairly easy. I just had to do a couple of phone calls and a couple of emails and that was it. However, I looked at the average amount paid opposed to the amount received to pay it out for a year breakdown and it doesn't cover what I paid. Say I pay a thousand bucks and the average payout for an extended warranty is at $700. On average, I have lost at $300.

I have a leased vehicle for four years and it was covered for three. The coverage was running out and I decided to purchase an extended coverage for it. But a lot of providers didn’t offer one-year coverage. I then went with CARCHEX and they were $50 cheaper than some other ones. The price is decent for what the package is supposed to include and the purchasing experience was smooth. They gave me a quote then I went and checked GM and I didn't like theirs to take a look. I called CARCHEX back in and set up the terms with them. Their rep was very knowledgeable and did a great job. There was no pressure. Having the vehicle protection was more of a peace of mind. The truck's only three years old but still, I'd rather put that out than turn around and have something come up for $2,000.

I called CARCHEX to check on my plan, and the gentleman on the phone mentioned that there are some better deals as well so we changed the plan that I had. I couldn't finish the transaction right at that moment so I told him to call me back in an hour which he did. We wrapped up the call. He was great, very courteous, and listened to my concerns. He helped me with everything that I needed, and it was an outstanding experience. The person who handled my account when I first got the service was great as well, and he called me again to renew it. I've had two cars covered with CARCHEX and I renewed twice.

I purchased a 2017 used vehicle that didn't come with any type of a warranty. I always like to have some sort of protection especially with these newer vehicles and the electronics on them. While I’m making payments on the vehicle, I like that I've got some option to fall back upon that will cover a problem that I can't control or fix myself. I sent out a whole bunch of flyers and did a little searching around. I don't navigate around very well on computers but, I did what I could do and ended up sending a flyer out.

We called different companies and CARCHEX was among the ones that were recommended to us online. We tried them and liked the response, the way Ben talked to us and the way he presented everything. He was also very diligent. Moreover, he instilled enough confidence and their follow up was very good. We're pleased with what we were told and we're very happy with the pricing and coverage.

I just bought a vehicle so I looked into getting an extended coverage. CARCHEX has a good price for the components that it covered and it was a lot more compared if I would have gone with the dealer. The rep who I spoke with was the sweetest gentleman. He was very kind and explained everything and was just a blessing to me. I love CARCHEX.

I had a warranty when I bought my jeep, but it expired so I shopped around for a new one. I spoke to a specialist from CARCHEX and he was very helpful. He explained to me very well the different warranties as far as which one covers which, including the pricing so I stayed in my affordable price range. I have a second car that has a warranty when I bought it but when the warranty runs out, I’ll put it under CARCHEX as well.

Ryan was courteous, very knowledgeable and attentive to my questions, concerns and needs. Ryan was a great company ambassador for Carchex. He helped me make a very good choice on a extended warranty for my Cadillac SRX. When comparing this plan to competitors, I feel very comfortable with my choice.

Murray did a fantastic job providing me with the information I needed to make a decision to purchase my service plan. The deal is fair for my high mileage vehicle and I am satisfied. I may even get my wife to purchase a plan for her Kia.

I previously had extended coverage with CARCHEX on one of my cars and my experience with them was outstanding. Before that time my extended warranty expired, my specialist, Anthony, started contacting me by e-mail to see if I wanted to get another extension. He kept in touch with me and let me know about the specials. Once, I’ve had some repairs done to the car and I had no problem whatsoever with CARCHEX making the payment. The vehicle protection plan is extremely valuable because the repairs of the cost later depend on what the issue is. I tell my friends how fantastic CARCHEX is.

I needed explanation of coverage of new policy. On two occasions spoke with two different knowledgeable representatives who understood policy without hesitation. Great customer service. Second time I am using this organization for car protection.

So far, my experience with CARCHEX has been good. I wanted an extended coverage because I like that extra insurance, just in case. Korry, the rep was so nice and outstanding. I ran into him when me and my mom both purchased new vehicles during the last part of 2017. We were both looking for insurance. My mom had a lot of questions and her schedule was crazy but he was patient, informative and very kind. The information he gave me really helped me have a better understanding of the insurance.

If you do not have any warranty, you might as well need to get some in case something goes wrong with your car and you can't afford to get it fixed. A representative from CARCHEX got in touch with me about extended warranty on my 2013 Hyundai Sonata. His name is Bill and he was very nice and pleasant. I enjoyed talking to him. While my car does not have 50,000 mileage yet, I wanted to make sure that if something happens, I will still have a warranty on my car.

My representative and sales manager were very helpful, informative, courteous and took all the time that I needed to explain how CARCHEX works. Their follow up calls let me know that they care. I look forward to being part of the CARCHEX family.

Not everybody gets an extended warranty on a car but I made a decision to get one because I intend to keep the car for a while longer. I researched some providers on the internet and looked at various rating groups. Many car warranty companies were sort of fly-by-night but CARCHEX was one of three companies that seemed to get consistently good marks. Their pricing was competitive as well and one of the things they had that was appealing was that you could get your car repaired anywhere and take it to a state certified dealership or car repair. Some warranty extensions wouldn't allow you to take the car to the dealer if you’re not near one.

I went on ConsumerAffairs and searched for extended warranties when the warranty that I purchased from the dealership expired. Endurance was number one, followed by CARCHEX. Endurance wanted a large down payment that I didn't have at that time. So I went with CARCHEX, and even though I had to pay the premium at that time, the lady that I dealt with was willing to work with me and wait until my pay period and still keep me within what they had quoted me with.

Due to the age of my vehicle, I decided to purchase an extended coverage to save money if something ever happens to it. I talked to a couple of other providers and I like the CARCHEX salesperson better. He was very helpful and he answered all of my questions. He did a fantastic job. I got their protection plan two days ago. It's really very important to have a vehicle protection plan. Therefore, I would just recommend CARCHEX to anybody else. I had a great experience with them. The price on it is good and it has great coverage.

I don’t have many miles on my vehicle and I’m not going to trade or sell it because I wouldn’t get enough for it to make it worth my while so I figured I’d try to get an extended warranty. CARCHEX has better ratings at Better Business Bureau and then they told me that they were administered by another third party. They also said they were insured by another company and when I looked up online and saw the ratings, they sounded pretty good to me that’s why I went with them.

I kept getting notifications that my warranty has expired so I finally got an extended coverage. Since I was with CARCHEX before, I went with them again. Their purchasing process was good and the rep I dealt with was helpful. It's good to have an extended coverage and I would recommend CARCHEX.

I bought a used car and I was worried that it was going to break down later on. I’d love to put the warranty on it, so I don’t take hit in the back. It’s an insurance policy when something bad goes with the car. Usually, it’s the engine and transmission, the most important things in the car. When those two are messed up, especially the electronics, the car won’t turn. Purchasing a plan from CARCHEX was easy and convenient. I'd recommend giving them a try.

When the warranty on my vehicle had expired a couple of years ago I got an email from CARCHEX inviting me to consider doing an extended warranty. I spoke with someone on the phone and he was very nice. He answered all my questions and explained everything. Most recently I talked to Shawn and he was very helpful. He explained things to me, followed up with me and was able to give me a little bit of a price break. My mechanic also had to deal with them on a couple occasions and I think those went smoothly as well.

My existing CARCHEX coverage was expiring and I renewed with them. Buying the plan was painless and their specialist was wonderful. I didn’t feel like I was being sold a used car, which was nice.

I had coverage through CARCHEX before and I talked to their people about getting the warranty again. I had to get the Platinum this time as I couldn't afford the Titanium like I had before, and it was a little bit different on stuff. They did not explain a whole lot and they just sent me the catalog. Also, I had a problem the first time when I had to use the warranty since they wanted me to use some generic part that didn't have any warranty on it. So, we went and got the parts from Ford. I didn't like that and that aggravated me. Nonetheless, having a vehicle protection plan is good with the new vehicles.

Ryan ** is a wonderful representative for your company. Not only did he professionally assist me with this transaction on another auto purchase but he also helped me find insurance coverage on the same day when my insurance company's system went down and they were unable to provide proof of coverage for my purchase. He's a great guy!

I wanted to get an extended warranty, so I called around and asked for information. The people from CARCHEX were friendly and they thoroughly assisted me.

I bought a very expensive used car then I went on the internet and looked at the reviews for coverage providers. The ones for CARCHEX were all great. They’re a competitor of Endurance and at the end of the day, I listened to the reviews, spoke to the CARCHEX rep that I went to, Julius, and ended up buying a policy from him. He was so nice and I liked his demeanor as well as his knowledge of the product. He sounded very believable and I believed him. Also, the process of purchasing the extended coverage was very easy. A vehicle protection plan is extremely valuable. It’s a great thing to have but hopefully I’ll never have to use it.

Bill, the CARCHEX sales rep, kept following up with me without pestering and seeing what else I needed to help make the decision in buying the protection plan. That was good. I did everything over the phone with him. He was great. He just made it. I have no problem referring people to him. There was no pressure. I’m in sales too so I know the difference and he just answered every question. He was very professional. It was never like we got to do it today or the bargain goes away thing so I went with him. Now, I know how it all goes if I ever got to use it and Bill said to call him if I got a problem. So I got his direct line number and I respect that. He just did what he should do. He earned whatever commission he gets.

My 15-year-old vehicle only has 53,000 miles on it and I want to keep it for a few more years. However, I certainly don’t want to put a lot of money into it. I saw a CARCHEX recommendation in one of the NEA magazines I received and I thought they would help solve that problem. Getting my plan was very easy. The fellow who handled my call was very knowledgeable and friendly. He did a very professional job in handling my case. The likelihood of a part failing gets more likely the older the vehicle gets, even if it's not used much, making my protection plan very valuable.

I purchased a used vehicle. The very next day I went online to find an Extended warranty for my vehicle. I called and spoke to a representative regarding my vehicle and was advised that with the plan I was purchasing everything would be covered. I started to have problems with my vehicle after about 3 months and took it into the dealership only to find out that the issues I was having with my vehicle were not covered because they were pre existing, mind you I just bought my car 3 months prior.

It's nice to have a warranty instead of coming out of pocket every time something happens. For my last warranty, I had a few wear and tear items that I needed to get fixed. That was a decent amount of money. I didn't want to run into that and not be able to fix it. I did an internet search and read all the reviews. CARCHEX had a few options come up. They had a lot of plan that you can take and thing that you can eliminate. It was like more of a versatile plan, and that was why I liked it. CARCHEX called me and we went from there. I did a comparison online based on my car and what I needed.

The process of signing up for CARCHEX and their price were great. And Bill, their representative, did an outstanding job in helping me out. He was very courteous and professional, and he always followed up with calls if I couldn't handle the information he required right at the moment. He had great communication. He gave me the plans I wanted, which was a big plus. And he gave me certain discounts that were available at that time, which I appreciate. I had some questions and he answered it very quickly and he gave me really good insights on the overall coverage of the warranty.

Having a warranty is really important because if your car breaks down for any reason and you can't afford the high maintenance, it is there so that way you won't have to pay an arm and a leg just to get something fixed on your car. I signed up with CARCHEX about two weeks ago. The rep was nice, kind and respectful. He provided me with the information that I needed and got straight to the point. He didn't sugarcoat anything and he was reasonable.

When I bought my vehicle in June, I wanted to make sure that I have extended coverage if it breaks down and I don’t have the money to cover it. My mom is with CARCHEX all through other coverage and I got a vehicle protection from them too. I had an awesome experience with their salesman and he thoroughly assisted me. He was great and had a lot of charisma. He talked very excitedly and made me want to buy. Having the vehicle protection plan is very, very much valuable.

It’s been a week since I signed up with CARCHEX. My car is expensive and I don't want to pay for it. But one of the reps upped and left and became a crypto trader. And then my warranty went up for about three weeks with no call. But I had a followup call with Keith and he was nothing but knowledgeable and amazing. He did a good job.

CARCHEX had the best thing as far as mileage was concerned at that particular time. My factory mileage was going to go out at 100,000 miles and I had the coverage for it, but CARCHEX had coverage of up to 150,000. When I changed banks, my direct deposit got closed up and their rep happened to call me back and told me to get back on board. They waived the premium for the first month which sounded good to me. The specialist answered everything that the rep needed to know, professionally, and he told me that he was going to send out the paper that would confirm all the coverage and everything. However, I haven't gotten it yet. But, they did a real good job and I feel satisfied with the way that I was taken care of on the line. Everything that I'm concerned about was covered. I would recommend them.

I purchased a car that I plan to keep for a long time and thought I could use an extended coverage. I researched on top-rated aftermarket extended coverages and I went online to purchase CARCHEX. It was a good experience and the protection specialist was very good.

I was going to buy a used car and I wanted to make sure I would be protected. I spoke to three or four companies and the person I spoke to at CARCHEX exhibited the best customer service in explaining everything, the prices and IN working with me. I trusted him. I had a unique situation and he worked with me on it. He was understanding. I sent them an email over the Christmas weekend and he responded first thing Christmas night or Tuesday morning. Then, we had a number of phone call follow-ups and he was right on the ball. When I said, "Well, I would be available at these times," he was right there. I was looking for something with a little bit more miles and this or that, and he worked out a plan. It was his customer service and there was no high pressure. I didn't feel he was trying to squeeze me on anything. I've already recommended CARCHEX.

I bought a CARCHEX warranty for my car and the rep that I talked to was great. He broke down what they cover in comparison to typical warranties and explained it. I was amazed at how much they actually cover in their warranties. They have one of the best warranties out there. Also, I’ve known someone who has them and they said they’re pretty legit and everything was just taken care of and that it was great.

I have had a good experience with CARCHEX so far. Getting an extended coverage is a responsible thing to do. With the computers today, it could be very expensive to get the car fixed. CARCHEX's salesman was nice and wasn’t too pressure-y. He was knowledgeable and knew the contract. The payment, compared to other places, was reasonable.

I want to make sure that I'm covered all the time and CARCHEX seemed like a good company. Back in April of last year, someone called and asked about what kind of truck I had. They then told me what kind of warranty they would give. Their rep was nice and went over everything. He was very professional. I had one claim with them in October where they took my car to the dealer and I just paid for roadside. I had to put a water pump on and that was under warranty.

I was curious what CARCHEX covered and if it is worth it to have one. CARCHEX turned out to be valuable. They had a good price and the rep that I talked to was knowledgeable and was very pleasant to deal with. He was very helpful and they’ve already sent us our paperwork. They’ve owned the ball over there. The specialist was very professional and courteous. Having the protection plan gave me peace of mind because I can’t afford a motor if it was to go out. With the warranty, you know that if that happens that you could get your vehicle fixed. My experience with CARCHEX was very nice.

CARCHEX contacted me when I put in an inquiry. Then, I purchased an extended warranty from them for my 2014 car on the 29th. That same evening, I ended up trading my car in so I went back and forth trying to get a refund from what I paid that day. I kept trying to get the right people to tell me what's going on and a guy told me that I should have a refund today. I checked my bank account but it was not there. I'm still waiting for them to do what they said they're going to do.

I have my car for over a year and I know it would be a hard problem trying to fix it. And one day down the line, I’ll need a warranty to turn to. My warranty just went out, and although my car has been running good so far, I’m trying to make sure I have a backup plan in case something would go wrong. CARCHEX reached out to me. And I like their offers. It was reasonable and they accept all car problems except for minor things.

CARCHEX was more reasonable for us, and they were offering the same thing that the other people were offering. I had a good customer rep. He was very polite and explained everything to me. He was really concerned about my purchase, what the best for me was and the model vehicles and miles that I had. When I was asked the first time if I wanted to purchase, I told them I wanted to think about it. And I was pleased with the customer service. It took me about a week to think and check around. But I finally went with them. CARCHEX is going to come in handy because it is always good to have some kind of protection on your vehicle with the cost of repairs these days. I would recommend them.

I talked to CARCHEX's rep, she went by the name of Nikki. She was very good and very professional. She explained everything and what they covered, like the amount and how much per month, and gave me all the discounts she could give me. The only part I still don't like with them is it has to be 30 days before it becomes active. On top of that, you have to do 1,000 miles. They really kind of turned me off. I could do the 30 days, but not put an additional 1,000 miles on my car. The process wasn't hard, but I found someone better.

CARCHEX was cheaper than a different warranty that was offered to me and people should get a warranty through them. I have the extended warranty coverage on my vehicle and my husband was also interested in one because his warranty expired. When I called, the representative gave me a couple of quotes and he explained the plan from top to bottom to make sure that we understood what we were getting before we opted into it. He was very helpful with doing that. He also told me that once I made my decision, I can call him back with the debit card information. I called him back and we played phone tag for a few minutes but he called immediately back and we got it done. Once, I also called to ask for someone else and the representative advised me that that person was in a different department but he was more than willing to help me. His customer service skills was great so that was a plus.

When I looked at external ratings on websites, CARCHEX had higher ratings and they seemed like a better value too. I contacted someone before I made the purchase online and Tommy was very friendly. Then I purchased the coverage over the website and it worked fine but I also talked to someone afterwards to verify the setup. It’s an online contract so that was more important to me.

I had CARCHEX previously and they called me to become a customer over again. It was a good product so I decided to go with them again. Their reps were informative and they broke everything down. I was happy to sign back up. Also, the specialist was very professional. Having a protection for my car is very valuable in terms of saving money. It was a great experience and I would offer friends to purchase one.

We bought a used vehicle that still had its warranty, however, it lapsed while we were in the middle of moving. We didn’t get to renew it so we needed something to cover things. CARCHEX's rep was very cordial and professional. She was easy to deal with, with no high-pressure sales. Moreover, I could understand them. We gave her all of our vehicle’s information and she was quick in getting back to us as far as what was available for our vehicle. It was very reasonable. They were thorough and there were no discrepancies, Johnny-on-the-spot. I received an email almost immediately and they wanted my business.

There was no warranty coverage from the dealer and they couldn’t finance the extended warranty. I used up all the finance room to finance the vehicle. I like my salesperson at CARCHEX and he explained extended auto warranty more than anybody else did. He went more into detail about what the coverage is so I felt I had a better understanding with this CARCHEX. It was a bit more money but I understood what I was buying more than just spending my money and not knowing what I’m getting out of the deal. I didn’t have time to keep calling them back and ask questions. He laid it out there already and that way, I felt I can spend an extra amount of dollars on this product.

I was getting tired of spending odds and ends here and there on the little things breaking on my older model car. I called about three to four companies and CARCHEX came in at a pretty good price point. They had a great coverage. I've also read the reviews from consumers and they were excellent. I called in and asked the questions that I had.

I didn’t have warranty left on my vehicle and I know that some of the things can be very expensive in a couple of years, which I didn’t want to pay for so I got an extended warranty. I got an email from CARCHEX and I liked what I saw so I got them. Their rep and I have been working together for the last month trying to get me to get it, and I wanted it. I just had to make sure the time was right and the money was available and I got lucky I caught him right before the new year so I was locked in with last year's prices. I’m covered from bumper to bumper, my 100,000 miles, and that’s awesome for me because I’ll be done paying for the car and still have warranty left. I haven’t had the chance to use the warranty yet but everything I’ve been explained to and read is all in black and white in front of me in the packet which I got yesterday. I like that I’m taken care of by CARCHEX if something goes wrong, so I would recommend them very highly to anyone.

The CARCHEX specialist was very nice, easy to talk to, and we worked really well with him. The plan is good when you have to put the vehicle in the shop. It saves a whole bunch of money.

I’ve been with CARCHEX for a while and I haven't had any issues. I'm in my third year and I’ve had several vehicles with them. If I had a claim, they took care of it. The claims process was easy. I did what the book said and I did what they asked of me. I had an issue, I filed the claim, I took it to a reputable dealer and they resolved it. They work around and they do what they can in getting what’s best. There was a time when I could not afford and I had to cancel out, but CARCHEX worked with me on that. There were a few times when they drew money out of the account that cost me some overdraft, which they fixed immediately. Everything has been great thus far and I have recommended some people to them. If anyone is looking for a company that’s reputable, on point, takes care of the matter, listens and works with you in any instance, CHARCHEX is a company that they need to look into.

I initially purchased CARCHEX five or six years ago so I just rolled the coverage to my most recent transaction. CARCHEX was listed as a provider of after-warranties on cars not through the dealership, so it was a bit more competitively priced. I spoke with the rep, Julius, and he was informative. He followed up with me even when he didn’t have to, and that made it easy to sign up with CARCHEX as opposed to me having to go out and seek stuff on my own. I haven’t experienced going through the claims process but everything has been relatively simple. The vehicle protection plan is certainly a trade-off, and I’m happy to have it especially when planning to have the car for an extended period of time. It's for peace of mind and it helps with the financial risk if something happens. I would pay any kind of money to not have to worry about the car.

CARCHEX is an honest company and I trust them with my car. The process went over smoothly without a problem when I purchased the protection plan. The rep was courteous, very nice, and knew everything that he should know. He was also forthcoming and he let me know on the reason why he called and the circumstances around everything. I understood exactly what he was saying and I felt comfortable with it.

In August 2017 I purchased this extended warranty for my Audi that I had. The car was totaled during the hurricane. Not to mention that in the earlier part of September I brought the car to the Audi dealership for a tune up and there was something wrong with the engine. Needless to say the claim was denied. Then it was resubmitted and the adjuster did not come for 4 days. I ended up paying for the repair and cancelling to policy. I spoke with a cancellation rep named Andy who sent me the form to sign and send back. It was confirmed that it was received.

My friend told me about CARCHEX and I signed up with them. The agent I spoke with was okay and did good. My questions were answered and I was told everything that was supposed to be involved and other stipulation. I'm satisfied with CARCHEX.

I looked at CARCHEX up on the net and it is said that they were the best. They gave me an estimate and explained the coverage but I put it to the side for a while because I had to evaluate the cost-benefit relationship in regard to my car and whether or not I'd normally trade in around five years. But, our Prius has been so good that my wife and I, after discussing it, decided to keep it. I finally decided to get the extended coverage in late December because then I would go into the next year. The rep was adamant in trying to secure the sale. However, he wasn't overbearing but he was tenacious and I respect that. They also tried to be helpful and they did well. I'm hoping that what I read on the net about it being the top provider is true if I should have to use it.

I wanted to make sure that if anything happens to the car it doesn't have to be put down. I purchased a warranty from CARCHEX. I spoke to someone and they were supposed to be sending me some papers in the mail but I haven't got them and that's been over a week ago. The protection specialist was fantastic. We had a great conversation on the phone and we talked like we knew each other from way back.

When I looked it up, it did say that CARCHEX was a really good company, and the model of the car was a few years behind. The rep did a really good job explaining everything to me. He broke down all the package plans that they had and he chose the one that best fit me. I got the silver package, and I signed up over the phone, so it was pretty easy. However, I cancelled the service in a few days because when I went to see the vehicle, it didn’t even start so I already have a problem.

Getting a vehicle protection plan is a hundred percent valuable. A young man from CARCHEX kept calling me. He was very nice and helpful, and he worked with me and kept in touch. In order to get signed up, they got my debit information as well as my address. Then, they sent me something through my email and told me to look for something that might come in my mail. I just got it the other day.

I was looking for an extended warranty through the dealer that I purchased the car from, and then CARCHEX came with one as well. Signing up with CARCHEX over the phone was very easy and their protection specialist was a very nice guy. It's very important to have a vehicle protection plan and so far, my experience with CARCHEX has been good.

CARCHEX has a nice website and it was easy to use. When I talked to their representatives, they were helpful and made sense. They were very patient with me too and purchasing the protection plan was very easy. Their protection specialist was very professional and he answered all my questions. He was thoughtful about what I was looking for and he tried to find the products that matched my needs. He did a super job at that. I would recommend this company.

I’ve always had an extended warranty on my vehicle. Frank, the rep from CARCHEX, was excellent and explained everything to me. I'd recommend them in a heartbeat.

My car warranty has now expired so I looked into CARCHEX and got them. They are the longest, they have the best geo and they will cover beyond a hundred thousand miles. The protection plan was easy to purchase and I spoke to a sales associate named Tammy. She was great and was really listening. The protection plan is good and I feel a lot better now that I have a warranty on my car. I’m satisfied with CARCHEX's service and the way that they handled everything.