CARCHEX Reviews

I have an older car and after its warranty expired, I looked into an extended coverage for it. I got one from CARCHEX as that was the one that was being supplied through the Chicago Police Department Credit Union. The buying process was very simple and the rep I talked to explained the warranty to me. I chose the best policy that they have. A vehicle protection plan is something that is needed and you can take it anywhere.

My rep Aleesha has been nothing but great. My only hang up was one situation where I was charged in excess or my deductible for a service where the repairs was in excess of fair market rate. I will recommend to my friends and family.

It’s worth having coverage for a relatively new and expensive vehicle so I looked into it. The online review for CARCHEX was good and when I bought the warranty, the rep was very professional and did everything well. If anything happens, the protection plan will cover a lot of the cost and they will also make me feel better even when there are no any problems because the car is protected.

CARCHEX's reviews were satisfactory so I went with them. Their reps were a little pushy, but they did alright. They explained everything, gave me links and waited while I read through some stuff, so that was good.

I keep my cars for a long time and even though my last car lasted about 13 years, there wasn't a lot of maintenance. But when it came, it came at the wrong moment so when I bought another car whose warranty expired last year, I looked into acquiring an extended coverage so that if something happens, I don't have to worry about anything. The CARCHEX rep that I worked with was persistent, but he was fine. I told him the first quote was a bit too much, and they worked with me to get it into a price I liked and could afford. He also explained it well so it helped. In addition, he told me that if I had any claims, he would send a hard packet and it would all be there. If I don't understand it, I have his direct number and I can call him.

I have a used vehicle and it’s out of warranty. This car has a lot of electronics and gadgets that I wanted to be covered, as well as the engine and the rest of the car. I looked online what the top brands were and CARCHEX was rated 10 out of 10. Their rep seemed new and he was good but when I got to a certain point, he had to go to his supervisor to get information. For example, my car is a convertible and I was very specific about the warranty covering not only the mechanism that opens and closes the top but if it also covers the fabric top itself. He had to go to his supervisor and get him on the line for that.

Maintenance on a German car is not cheap and my car is older now so eventually, it's gonna start giving me problems. My dealership told me to get an extended warranty as it's very valuable 'cause of the year and model of the vehicle and it's going to cost $1,500 just to fix any part on the vehicle versus getting an extended warranty. Having the warranty is cheaper and it pays off on its own. The dealership also referred me to their own which was super expensive.

My warranty was out and having one is extremely valuable so I decided to get an extended warranty on it. I called CARCHEX when I was looking for a warranty and I told them some of the other prices I had gotten. The rep told me he'll get back with me and see if he could get me a better price. They gave me the best price than others that I had checked and so I went with them.

My manufacturer's warranty was running out and I don't keep any vehicles unless I have a back-up plan for repairs. I did a lot of research online and saw some reviews about CARCHEX. Also, a guy from Endurance told me that if I didn't go with them, I should go with CARCHEX or another provider. Their price was also really high compared to CARCHEX. I had CARCHEX send me an email with the coverage inclusions and I read them before the rep called back. I told them I'll take a look at everything and did not make a deal the first time I spoke with them. I also looked at other companies and their prices and CARCHEX is the best bang for the buck.

I believe that my vehicle is not going to need the warranty, so it’s gonna be a waste of money but I like security. So, I’m trying to get it at the right price. I inquired from CARCHEX and made a payment over the phone. I have a 30-day rescission period to cancel. I’m doing my due diligence right now and it’s very frustrating to see the fluctuation between prices on these warranties. I got a better place from the dealership with a longer time and because it’s on the internet versus a dealership, which is something that I know that I can go to and I can see, I will probably switch. Nevertheless, I read from reports that CARCHEX was a good business to buy a warranty from. Also, I like the rep I dealt with. I was impressed with his knowledge and tenacity. He wasn’t overbearing and the deal he gave me was decent.

I recently purchased a Dodge Challenger and the manufacturer warranty had just expired a month ago. These new cars sometimes can be expensive, so I wanted to make sure that I have some kind of coverage. I went online and I called two different companies but the other companies were $10 more a month so I went with CARCHEX. The rep was very knowledgeable and helpful. He was a good guy and I appreciated working with him. He listened to me, understood what I was looking for, came back and suggested a program that fits the best for me so I decided to go with them. I’m hoping I don’t use the extended coverage but it's peace of mind and I would like to have it.

There was another company who was giving me a coverage that I did not want. Then I went with CARCHEX. Somebody referred me to them and my dad has been with them for a long time. The representative was friendly and helpful, and they got the job done. They told me about promotions and helped me save money. They emailed me right then and there, including a receipt. I’m just wondering how the claim process goes but other than that, everything they said that they were gonna do, they did. They explained the different benefit packages too. It's very valuable having a protection plan because you never know what could happen to your vehicle.

I spoke with a rep for CARCHEX about the best extended warranty for me and found the Diamond with add on LEP/Emissions/Market Labor Rate was best. Now 3 months later I had to use the policy to replace a part within the steering system and am finding its more difficult then I thought when making a claim. First, it seemed like once the vehicle arrived at the repair facility to the time a rep contacted me back was very quick and seemed at the time flawless, only to find out later how I felt I was getting nickel and dimed to death. This contact is very similar to others, what it covered, how it’s covered and so on, but after talking to the very friendly and kind rep it got a bit confusing. My issue is two fold over coverage description - Market labor rate add on and how it reads that section F 13 does not apply ($100.00 per hour) and based upon Repair Facility’s posted labor rate.

I'm 61 years old and purchased a new vehicle for the first time in my life... not used, not borrowed, NEW! So of course I want the best protection. The extended warranty the dealership offered was ridiculously expensive so I shopped around for a better deal. CARCHEX was one of five rated the best five by the BBB. After comparing all five I chose CARCHEX because their coverage was superior compared to the other four. It may cost a couple hundred dollars more but it's well worth it in the long run.

My factory warranty was gonna run out and I inquired on four different companies. The gentleman from CARCHEX was the only one who returned the call. He explained everything to me and was very thorough. I asked him a lot of questions with regards to the warranty. I wanted to make sure that I would get the coverage that I need because my vehicle is a diesel Ford truck. And he was able to answer all my questions, which I appreciated.

We bought an extended warranty for a 2013 Nissan Quest. About a month later our transmission went out 1 hr from home. This is where the problem started. Here’s what happened next. We could not get a rental immediately for two reasons. One they are not open on weekends and two you do not get the rental until they approve the repair on your car. This is where the next major problem occurred. They said that we had a previous inspection and a seal was bad on our transmission so they denied the claim. We did our own research and found that the seal was on the axle boot and had nothing to do with the transmission. Then they wanted all the records for the last two years on our oil changes. Of course that has nothing to do with the transmission but we went to all the places we had gotten our oil changed and gathered up all the records for the last two years and sent them to them. It took us three days.

I have CARCHEX extended warranty for my Mercedes Benz GL-450 for 3 years and I am renewing my coverage again. My first time having an extended warranty. My experience with this company was more than just satisfied due to the hassle-free repair events. Their way of selling (or soliciting) their warranty is an honest-to-goodness approach and pleasant to deal with. Among the five companies I dealt with, almost all of them stress you out to the negativities of the situation and charge an unreasonable amount that leads you to say: "I'll just buy a new car"; until they go Half Price for the same coverage. CARCHEX will not disappoint you. "HIGHLY RECOMMENDED"!!!

Cancellation/Refund process stinks. It only took a few minutes to draft out my money, but it takes almost two months to return it. Seriously? I’m extremely disappointed, and I will complain to NEA. This is not the way to do business. I definitely won’t rejoin.

Bought extended warranty for my 2015 Jeep Patriot. Waiting for packet to arrive in the mail. Have not used. Hoping this plan is as good as promised. Representative was very helpful. I will be watching for information to arrive.

I just purchased a 2015 Mercedes E 350 and thought it would be a good idea for extra coverage so I started shopping around. I called other companies, but 1 call to CARCHEX and I had to choose them. They not only met my expectations, they exceeded them by far.

I had an extended coverage with CARCHEX in 2014 when I had a Volkswagen Passat. I just renewed and got another one a couple of weeks ago. I had a positive buying experience and their customer service was satisfactory. The rep and I were on the phone for an hour trying to work things out and finding the right plan and payment. If the car breaks down and you want something affordable, the warranty won’t put you in the courthouse so, it is very valuable. I’m satisfied with the transactions and I would recommend them but I would make sure that they read the complete warranty so they understand what they’re getting.

I was looking for additional insurance on parts for a BMW, I had contacted Endurance first, then went downhill from there. Ryan responded to my inquiry and he showed great customer service, which is why I contracted with CARCHEX. Awesome detail to help me get the coverage I needed for my 16 year old daughter's first car. She really wanted a BMW and with Ryan's help I was able to make that happen! Perfect! Thank you!

My car looks very good for its age but I didn't want to take a chance. You can never tell when something will happen so I decided on getting an extended warranty. When I called CARCHEX, the lady who dealt with me didn’t put pressure on me. She explained the plan and told me everything as it is. She was very professional and courteous. I told her that I had to discuss with my wife then I would call back, and she said, “All right, okay.” It was the same thing I told other people. I was quoting along but there was one sales rep who was forcing their product on me. He was putting pressure on me and I didn't like that. As a sales rep, he was not supposed to do that. Any time that someone forces something on you, something's not right. So I decided to go with CARCHEX. I didn’t like all the rest of the companies.

I purchased a vehicle and the dealership was trying to get me to buy their policy. However, I wanted to do my own research so I searched the internet of places that offer auto warranties and CARCHEX was at the top of the list. Their rep was great. He let me know what I needed to know and he didn’t push me. It took me quite a few days to get back to him on things because it was a busy time but he was really understanding. CARCHEX gives me peace of mind that if anything happens, I only have to pay my deductible. So I ended up buying a policy for our car that has 79,000 miles on it. That was more urgent because it’s older and stuff is gonna start happening to it. In a year, I'd get one too for the new car.

If you had a big investment like a Mercedes, an Infiniti or a BMW, an extended insurance is really important. I have a Mercedes Benz and my warranty just ran out. I had Endurance but I was not happy with them so I shopped around and CARCHEX seemed to be the best warranty. The rep was very courteous and customer-oriented. I was very pleased. I wanted to have the big things covered so their rep offered me their Deluxe package.

The manufacturer warranty of the used car that I purchased has expired so I needed an extended warranty. CARCHEX had very good reviews. I contacted them and they gave me very good customer service. At first, I thought their quote might be higher than my expectation. They had the manager and they gave me another quote and I was satisfied with it so I decided to purchase with them. Their process was quick and easy. CARCHEX is good and I would highly recommend them. I'd tell others to give them a call and try get a quote from them. They’re a bit up there with their quote but if they’re not satisfied with it, they still have a space for negotiation.

My Current CARCHEX policy will expire during October 2018. I reviewed several contracts from other companies and decided that the CARCHEX policy was the best coverage for the money. There was no pressure from the sales staff.

CARCHEX used a contractor for the inspection and I relied on this report. The inspector did not drive the vehicle (for insurance reasons) and did not allow direct contact for questions. The inspector did not do a cursory check under the hood for correct fluid levels which would have revealed a bad heater core and inoperable washer. Also missed an oil soaked air cleaner caused by a bad cylinder. Other items missed include burnt marker light, inoperable dash lighting, inoperable horn, heater test, excess play in shifter and more. Owen refunded my account but my decision has cost me $5,000 for new engine and repairs.

I let my daughter drive the car so I need a coverage on it. A CARCHEX representative called me up and asked about an extended coverage. I heard a lot about CARCHEX so I purchased and there wasn't one bit of a problem. It was a really good purchase ‘cause my daughters don’t live by me. CARCHEX is good and so far, I’m happy.

There was no warranty on my car and I wanted to be secured so that if anything gets wrong with the car in the future, I can get it fixed. I am a college student who doesn't want any unexpected charges coming up. I might as well pay monthly little by little and have my car covered. The rep was fine and he told me everything about how to file a claim. He was a bit more like rushing me into buying the policy but that was their job. CARCHEX gave me a better coverage for the car and we scheduled the payment to go on Sunday. However, we were declined two times, and a day or two later, CARCHEX was supposed to call me and tell me that it was declined. I called them back to charge on Wednesday, but they didn't charge it and on Friday, I didn't know whether they charged me the payment. These guys just took it out without telling us. I have all these other expenses paid out, so that was a little bit frustrating.

When we were looking for a bumper-to-bumper coverage for the used Ram 2015 pick-up we just bought, most of the warranty was running out so we looked around and CARFAX recommended CARCHEX. They answered the phone right away when we were looking for the product. However, there were too many exclusions and now that I wanna cancel it, CARCHEX doesn’t answer the phone and return calls. I called two times yesterday and I didn’t get an answer, and then, I had to leave a message and they were supposed to get back to me but they haven’t. We decided to go with Mopar through Chrysler since they cover everything.

I had 20,000 miles on my car and it was out of warranty. We planned on keeping it, so we needed more coverage. And because of CARCHEX's reputation, we got one from them. Buying the plan was easy and we had a very good experience.

I spent a lot of money on a used '08 BMW 335i and I wanted to make sure that it was gonna last me for a while. I was looking to get as much coverage as I possibly could without breaking the bank. I did a little bit of research and CARCHEX was voted the top one so I decided to go with them. I sent an email asking for a quote and the guy called me up the next day and asked if I was still interested. Buying the warranty was extremely easy and I was happy with the number that he gave me and so he went ahead and ran my card.

I was looking for something that covered major components but when I called CARCHEX, they provided me an outrageous price. I told them I wouldn't spend more than $2,500 and they came down to $2,000. They made it work and my interaction with their rep was very good. Having the warranty is a good peace of mind.

I have an old car and I can’t afford to get it fixed, so I needed help. This is the second time I’ve been with CARCHEX and my experience with their reps have been great. I needed to talk to someone that could walk me through and talk me through and make sure I was getting what I needed. And they did. I chose them the first time and I extended what I already had. I had them for two years and I extended for another two.

My car has got a lot of miles and I’m planning on keeping it for a while, so I looked into getting an extended warranty. CARCHEX has a plan that they will insure up to $15,000 worth of repairs where other shops don’t, so I went with them. The people from CARCHEX that I spoke with were genuine. They knew what they were talking about and I could tell that they did, especially with me being in the car business years ago. They helped me pick a policy and I got the Platinum plan, which is the highest you can go. Their purchasing process was overall great. It is very important to have an extended warranty and I would tell others to get CARCHEX over anybody else.

CARCHEX was very persistent with calling me, but I thought an extended coverage would be very helpful in the future if I would need assistance on my vehicle. Based on the year of my car, the agent explained to me the different coverage policies that they have. Then after the call, he sent me a copy of my coverage via email. My vehicle is a Lincoln Navigator and I wanted something that will also cover the luxury items like the seat, etc. But they’re not included and I have to purchase it in addition to the coverage. I wasn’t happy about that. But both of the agents that I talked to were very professional, nice, and personable. And if this warranty does what it says, it will be a great value.

When I bought the vehicle, I knew it was getting ready to go out of warranty. I have purchased extended warranties in the past, but after doing some research online, I realized that CARCHEX got a 10 out of 10 on Consumer Reports and noted as the best, so I went with them. I took the top three companies and looked at the pricing. CARCHEX was perfect and exactly what I was looking for. They were very helpful and they gave me exactly what I was looking for. The interaction with the protection specialist was awesome. He knew the product and he explained it very well. He was top-notch. I told him the baseline of what I was looking for and he found the type of service that fit my need.

I just bought a 2015 Genesis and the dealership offered me an extended warranty, which I thought was too expensive. However, I needed an extended warranty because of all the electronics. I spent a few hours on the internet and I came across an article that listed CARCHEX as the number 1 extended warranty company. The purchase for my plan went very smoothly and I was very pleased. The representative I dealt with was very helpful and patient with me. An extended warranty is like a life insurance. You never wish to have to use it, but it's good to have. I'm at a comfort level having CARCHEX and I would recommend them.

My vehicle was a 2014 and the guy where I bought it from told me that I still have a manufactured warranty, but I wanted to be on the safe side, so I acquired an extended warranty with CARCHEX. You never know when the manufacturer warranty is gonna run out, so it is very valuable to have a warranty on a vehicle. CARCHEX was cheaper than a couple of other companies I called up and my experience when purchasing the plan was pleasant. The young lady and the gentleman were very nice. The specialist was very helpful as well. I didn't have my registration with me, so we did a three-way party with Liberty Mutual. I got everything through Liberty Mutual and he was on the line with me.

With how expensive vehicles are now, having a protection plan is very valuable. There is a lot of electronics in them and just having to do a simple repair may cost thousands of dollars. So, we looked into getting some insurance. After doing the preliminary checking for providers on the internet, it seemed that CARCHEX was a fairly decent company. We dealt with Jordan on our purchase and he did a nice job. He seemed to know the product and he answered all my questions. He was very pleasant, too. We had a very good experience and, as a whole, the process was very easy. People should check into CARCHEX too and see if it would meet their needs as it worked for me.

I bought a new used vehicle, so I needed an extended coverage. CARCHEX was a little bit more detailed in giving me information. I had been out of town for quite a while, so it made the process a little longer, but the gentleman kept making sure he stayed in contact with me to find out when I would be able to sit down and go over it with him. Overall, the process was fairly easy.

The rep. was very helpful and was able to give me the coverage that I needed. THANK YOU BEN. It took some time but he was able to cover the vehicles that needed to make me happy with all I needed. Thank You again keep up the good work.

CARCHEX was right on top of everything when I was purchasing the warranty. They called me back and wanted to help me out. But the protection specialist was a hustler. He tried to sell me a protection that I thought I needed. I have cancelled with CARCHEX and went with somebody else. CARCHEX wanted twice as much for the same coverage from another company. I’ve checked the Better Business Bureau and CARCHEX was supposed to be okay. But I kept looking into all these coverages and I found the parent company of CARCHEX, and they offered the same coverage for half the money.

I had Chrysler reach out to me about getting an extended coverage for my 2017 Dodge Charger. It was a pretty good idea but the amount of money they wanted made me forget their offer. So, I called around and got online, then CARCHEX popped up. I wanted to have a limited bumper-to-bumper coverage because I know how that works. I was in the car business for 15 years. The representative I worked with was awesome and answered all my questions. He was great and I didn’t have a single issue with him. He presented one type of policy and that was the one I wanted. I was very impressed with him. All in all, I had a very good experience and I would recommend them.

I've always had an extended warranty on my car and when I was helping Lea get a car, I told her to always get a warranty. Although I have mixed feelings about it, I started a CARCHEX policy for Lea because I couldn’t get MaxCare. Her coverage is only for the powertrain. It covers transmission, motor, and water pump. She has over 200,00 miles and that was all she could use.

I'm doing a ride share with Lyft and CARCHEX was the most reasonable extended coverage provider. Purchasing the plan was quick and their rep explained everything to me completely. I got my stuff done within the day. They're a great company to work with.

Getting an extended coverage was a good thing to do as I have put a lot of miles on my car already. I did some research online and looked at different reviews, and there were a lot of the endorsements on CARCHEX from other notable consumer type sites. However, purchasing it was confusing. They need more explanation and lesser sales pitch. I would call the rep I dealt with a hard-nosed salesman. Ultimately, it drove me to say no and to wait another month and then did it online when I got an email offer just not have to deal with them on the phone. Still, you don’t get the same options online as you do when you're talking to somebody. You get a subset of options, and I can only choose between the $200 or $300 deductible. On the phone, on the other hand, there's a $100 deductible available. Still, I felt thoroughly assisted.

I bought a used 2014 Honda CR-V that didn’t come with a warranty. Ideally, I'd like to have a warranty on my cars. CARCHEX had good reviews online and when I called around, they seemed to put the most effort into customer service. My representative was really awesome. We had an issue with my credit card and he was very patient and continued to follow up whenever he said he would. He answered all my questions and he emailed me information when I asked. I wanted to get as long of a policy as I could so we narrowed the coverage down really quickly. My experience with CARCHEX was good. My only hope is that if I ever do need them, they’ll be just as good on the back end as they were on the front end.

I'm coming up on the mileage mark and in light of vehicle repairs, having an extended coverage is important. CARCHEX seemed like a good deal. Getting a plan from them was easy and quick. Also, their reps were great.

I decided to get an extended coverage for my car since my car was expiring and I was the one who did all the research. I wanted a good warranty, something close to a bumper-to-bumper. I chose CARCHEX due to what I read about them online and the backing they had from different people. Purchasing the protection plan from CARCHEX was easy and the interactions with their reps were good. They were easy to talk to and very informative. Hopefully, I’ll never have to use the warranty, but at least at the time I use it, I’m sure it will pay for itself.

Accurate, simple, straightforward, courteous, understanding, worked with me, In the end I obtained an excellent coverage at a very good price... Thanks very much! The Carchex contact person, Bill, was very helpful in defining and laying out all the options available. He worked diligently with me to understand all provisions of my coverage... Please extend my appreciation to him.

Having a vehicle protection plan is valuable. It gives me the confidence that if anything goes wrong, I will be able to take care of things. I purchased another car and I weighed a couple of other companies. I checked them out and checked the pricing as well, which was one of the biggest factors. The agent from CARCHEX explained everything to me and the purchasing process wasn't difficult at all. I appreciate that.

I listened to what I heard and the TV advertisements, and I had very poor luck with the last vehicle because the computer went just as we got here. We were without a car for 10 months because the car was not worth the $4,000 for the computer for a start. It was too old because nobody would take care of it. So, we were concerned that if the transmission was to go which always happens. Plus, I don't mind the peace of mind. Apart from maintenance, an extended warranty works for me. We got a car that's five years old and great, but you never know. It's a 2012 Chevrolet Equinox LT1 and it had 98,000 miles on it. We got it as is, no warranty. So, we put one on it. If something goes wrong, and I'm up in Indiana or some place, I can take it somewhere and CARCHEX would pay, no problem. I don't have to put out $500 and $600 and $700 payments should that occur for transmissions, engines, drivetrains, and what have you.

My truck is 13 years old. I bought it in 2006 so the factory warranty went out and I extended with the factory and then it went out and they couldn’t extend it anymore. I went to AutoGuru and I ran across CARCHEX. I had an extended warranty with them before. In fact, I didn’t even know it was expiring until the other day. The purchasing process was fine. Their rep explained everything to me very well. He was patient and really took care of me. The only thing that held up the process a bit was the mileage on my truck. I didn’t know exactly what it was and when the rep processed my application, I called him again and gave it back. Then he let me know that everything was taken care of and that it’s good to go so the experience was smooth sailing.

CARCHEX offered coverage on emission and luxury electronics, and I don’t like to get hit with expensive repairs. However, purchasing the plan was moderately difficult. Industry-wide, all of the proprietors of extended warranties tend to be a bit ambiguous on cost as there is always a negotiation in terms of pricing. It’s not as clear-cut and straightforward as to coverage, the length of time and how much it costs. You also get bounced around to different people and you get different responses. Then you start comparing that experience with other companies, which then makes it very hard to sift through all the minutiae.

Compared to other providers, CARCHEX had a more reasonable price, especially once I got them down to where I wanted them to be. We went back and forth on pricing and they accommodated me to a reasonable extent. The transaction was also handled well and professionally. I had a lot of questions and information, making Jason, the salesperson, go back to his supervisor to make adjustments. But he was really patient and I was impressed with his tenacity. The reason I bought the warranty was because the normal bumper-to-bumper coverage is up to three years or 50,000 miles. When I bought the vehicle, it only had 1,900 miles on it but it was gonna cross the three-year mark in a few months. That meant the warranty would have been over with. I wanted the protection for 60,000 instead of 50,000. Now that I've bought the CARCHEX warranty, I’ve got three years from the time I bought it or the 60,000.

I had CARCHEX the whole time on my other car and I ended up getting on the internet and seeing which one was the top-rated car warranty people. CARCHEX came out as number one and the price was decent, so I decided that’s what I wanted to go with. They have great service, although I only needed them once or twice during the whole time I had it. They really executed what I needed to be done professionally and that goes along with their rating or all their recommendations. My interaction with their specialists was quick and professional. I drive high line cars, so I want the best for the best. Having an extended coverage plan is very valuable. I didn’t have a warranty on the other car, but CARCHEX saved me a thousand dollars. The only thing I had to pay was the deductible of around 300, so it was great. I would tell others to get CARCHEX.

I’ve had CARCHEX for about three years and my experience with them has been fine. If anything went wrong with the vehicle, they fixed it. Anytime I called when I had a question, I would give them my account number, then they would tell me what was covered and what wasn’t. I would give the number to my dealership and I wouldn't have anything to do with it. Having a vehicle protection plan helps a lot and it saves us a lot of money. CARCHEX is a good company and they stick to their word.

The purchase experience at CARCHEX was a little bit of high pressure. They were a little pushy upfront and when I asked them questions, they kept passing me from person to person. It was a little bit off-putting but I knew that the company came with a high recommendation. I was referred to CARCHEX by a co-worker and friend of mine. I was looking for bumper-to-bumper coverage. I didn't need the roadside service and towing but apparently you can't have those taken off of the plan. Deshay was totally good though. He was the representative I worked with.

I have the original Honda warranty, five-year, 100,000 miles. I am reaching the 100,000 so I wanted something a bit more. I looked online and I saw CARCHEX at number two so I called them and they were the first one to call back. The gentleman that spoke to me was very professional. He answered all of my questions and he did a great job as far as selling me the warranty. I was impressed with that so that made it a lot easier in my decision to get CARCHEX. Overall, it was a nice experience. I haven’t used it but it’s a good idea to have it.

I’m ex-military and when I called CARCHEX, whoever I talked to was ex-military as well. He was really adamant about telling me the things he was doing and he wasn’t forward. He also made me understand that the reason that people buy the extended warranty is because sometimes, warranties don’t cover some of the work. He just explained the difference between the value I can get by going to the Diamond Plan. I know he wasn’t pressing but I told him that I would buy it because I was gonna go buy my mom’s car. So I got it on a Friday, and I had 29,750 on the truck. The car salesman told me he would give me a certain amount of dollars for my Ford going into a lease, and it would cover the difference because of my vehicle. But then I ended up buying a new car.

A vehicle protection plan is something most people ought to have. I bought a used vehicle and I was looking on the internet for an extended coverage. CARCHEX happen to be one of the ones that popped up so I went with them. They were supposed to call me back at 1:30 but they didn't and I ended up calling them back at 1:40. Other than that, my purchasing experience was easy and very good.

I’ve had an old vehicle for a long time. I had a pretty good bumper-to-bumper warranty for it through the dealership but that expired. A couple of days after the expiration, I thought of buying another warranty. I Googled who was the best-rated company and found CARCHEX on the Better Business Bureau. I called them and then, the guy that signed me up was informative and made me feel comfortable. I got one of the better packages and since CARCHEX had a promotion with the 24-month zero interest, same as cash, I went that route. In closing, having an extended protection is important and CARCHEX has a simple process. Since I drive diesel trucks, I'm paying $4,000 for the warranty through the dealership. Meanwhile, the warranty from CARCHEX is costing me $2,200 so it was the better deal. Furthermore, it covers everything that they would offer as well as a rental car which the dealership wouldn't offer. I have already referred two people to the company.

I have been trying to reach out to customer service with zero luck. When contacting sales because of my lack of success, they brushed me off basically telling me that I can just keep trying to call. I am very unhappy with this support.

Getting an extended warranty is the smart thing to do if have a used car. A brother in my church recommended CARCHEX and I looked into them as well as other spots. People were giving comments about CARCHEX and nobody had anything bad to say about them so I chose them. I asked the rep a bunch of questions initially and he was ready with the answer. So we never had to email or text each other back and forth. Everything was done over the phone. I wanted as much coverage as I could get for the lowest price. I was trying to get everything covered, including my suspension, my motor and my transmission, except maybe the radio and the mirrors. And the rep was helpful and knowledgeable.

I bought a used car so I looked into an extended coverage and CARCHEX was offering a little bit more than what others were offering. Also, the operator I spoke with was very polite. The coverage that I got will last me for at least five more years which is the bumper-to-bumper plan. I’ve never had any reason to use a protection plan, but one never knows. I’m really satisfied with what CARCHEX said they were gonna do and everything worked out exactly what they told me they were setting out to do.

I had an insurance, but I felt that I was paying too much. I started to look for a new company and came across CARCHEX. Signing up was easy and quick. The rep went step-by-step and let me know everything. However, I'm trying to get in touch with the rep who signed me up because I still haven't received my policy number. I have his number but he's not answering his phone. He sent me a customer ID though.

I looked into an extended coverage for my old vehicle and CARCHEX was sold to me as an aftermarket insurance plan. Purchasing was informative and quick. They had guys who knew what they were talking about and they thoroughly assisted me.

I wanted to have an extra piece of security, and I felt that CARCHEX was the best deal. Their rep assisted me very well and my purchasing experience was excellent. I would recommend CARCHEX.

Overall, positive. The first manager that I spoke with was trying to do a hard sell and I feel rude. I finally hung up on him once I told him what he had to do for the deal. When they called back, the next manager was a lot more professional and I was abel to deal with him.

CUSTOMER SERVICE is top class. He called very quick and explained in detail about the product being offered. I need to check warranty though with regards to coverage but happy with Customer service. Bought from American Auto Shield for reasonable price. Need to check coverage of the warranty.

I just thought I would have extra service and someone recommended CARCHEX to me. The process was smooth, self-explanatory and easy. Their reps were very professional. Plus, they called me back and made sure that I had everything I needed. I had an idea of what I wanted but they said my car was too old for the package I had before and put me in the recommended one. Having the plan is very valuable since sometimes the car can be a bit expensive.

My vehicle coverage was about to expire and I looked into getting an extended coverage. CARCHEX was the first provider that popped up online so I went with them. When I first called them, the price was too high. When I started telling them this, they passed me on to the floor manager and we went back and forth but it wasn't like a haggle session and they worked with me. They got the price down to something that was better for me. Also, the rep told me everything that I needed to know and I didn’t come away feeling uninformed. Give CARCHEX a try. It was an easy process for me.

My daughter is two states away in college and she is a first time driver. If something was to happen to her vehicle later, I wouldn’t go out to cover it. So, I decided get an extended warranty for it. I normally wouldn't buy extended warranties, but I felt like it was worth it. I interacted with three reps from different companies and all were typical sales guys who were pushing and trying to get to close the deal. I negotiated the pricing with all of them then sat down and decided to wait a little bit and see what they would come back with. All of them told me that I needed to make a decision quickly, but I told them I didn't have to.

I was buying a used vehicle and I wanted that extra protection. CARCHEX had good reviews, so I chose them. Purchasing the policy was super easy. Ben was my representative and he did an awesome job. He also answered a ton of questions probably more than once. Based on my experience so far, I'd recommend CARCHEX.

I called CARCHEX and the guy who I talked with was knowledgeable, very encouraging and informative. He gave me some information on the competition and covered everything really thoroughly. Overall, I had a positive experience with CARCHEX and I was happy with whatever I purchased.

I got a 2012 Buick LaCrosse Premium 1 for my girlfriend. However, she died last year and her brother sold it to me. It’s a very good-looking well-kept car with no dings and no rust. It also has a leather interior. Everybody compliments me on it because it looks like a brand new car instead of one that is seven years old. I want to be able to keep care of the car and make sure that it stays within the realm of a nice car because it is a Buick and it is a LaCrosse and it is a Premium.

I looked at reviews, did my research, called a couple of places and tried to get some extended warranty quotes online. One provider didn’t take my car while the other one didn't pick up the call and I was on hold for half an hour. CARCHEX was the one to pick up and has good reviews. Their price was also in my range. The girl who took the call was sweet and purchasing the protection plan was painless. CARCHEX got the price per month lower and just extended it a few more months, which helped the rate. Having a warranty is very valuable since it is like a backup plan. When you go in, people can’t just say, “This is wrong and this is wrong,” because they have another person to answer to.

The coverage with CARCHEX was a bit longer than the other warranty providers. Some have three years and CARCHEX has four years. So I purchased the plan and had a good experience in the process as well as with the rep that I had. However, we had to cancel because there were some other unexpected expenses coming up next month. I don’t like the cancellation process and it said something about 45 to 60 days, which was crazy because I just got it Friday, and I may not get my money.

My old extended warranty wore out and I was getting another one. I did my research before and the reviews for CARCHEX online were all good. I also saw the options and I called them. Then they called me back and I decided to take them. The purchasing experience was pretty easy and it felt good on me.

Great people to deal with. I got an exceptional deal on my 13 Sierra extended warranty I purchased. My longtime repair shop said it was a very good deal and I couldn't believe they offered a warranty up to 200,000 miles. The payment plan worked good with my budget. I'm seriously considering adding my 08 Sonata also.

I first took out a warranty with CARCHEX in March 2016 and when it was over, my experience with their customer service reps was very painful. They were sending me notices saying it was time for me to renew my policy but they had the wrong address, so things got kinda mixed up. Also, CARCHEX took money for the old warranty and didn’t take the money for the new warranty. So they ended up taking double money out of my checking account and it messed up my checking account. I had to get my payments straight with the bank to avoid as many fees as I could.

I have a Mercedes Benz and it's an AMG model, which is their high performance car. Even though it had only 9000 miles when I got it, it was my impression that the best thing for me to do would have been to get an extended warranty for it. Hopefully, I don't have to ever use the warranty, but it was more of an insurance policy than anything. I looked at CARCHEX and then I've looked at two others, CarShield and Endurance which was rated number 1. CARCHEX was pretty much right there in the same ballpark and CarShield might have been second or third. When I initially called Endurance and I told them what kind of car I have, they said they did not offer extended warranties for the AMG Model Mercedes Benz. Then I called and went to CARCHEX who said they covered it.

I bought a used vehicle and I had purchased a maintenance plan through the dealership. I have 98,000 miles on my vehicle, so I thought that since I'm going to keep it, I would search, within reason and price-wise, for the best insurance policy on my car. Also, I have two children and they both live out-of-state so it's very important for me to have a reliable transportation and if the vehicle breaks down out-of-state, I can be accommodated. I saw an ad for CarShield on TV and then, I went online and I found that CARCHEX had an A+ rating from the Better Business Bureau. I also liked the idea that CARCHEX is used by Edmunds and Blue Book, so I went with them.

Extended warranty 4 yr 48,000 added miles - Spoke with Anthony **. He was a professional salesperson. No pressure to sell. Worked with him for 3 days about what was good plan for me with my new car. I would recommended this company and also recommend Anthony **.

2014 TOYOTA COROLLA - Extended warranty agreement I was most happy with. Salesmen very cordial and courteous. Gave me 3 years longer than competitor and a good price! Haven't received policy in mail yet, but did email to me. Waiting for the hard copy, but sure will be just the same. Glad I did some research before accepting elsewhere.

Very pleased with the help and information about the service, and what it all covers. I think it is a very good plan and look forward to being a longtime member. The things covered, would almost say it's better than the original coverage given by the dealers.

The service was pleasant and thorough. My questions were answered and Donald went out of his way to give me the best offer. I agreed to look at the policy and decide if it's right for me. Donald explained well how the insurance works, my coverage and costs.

I am on disability and I needed extra coverage, a little help every once in a while. CARCHEX was the first provider that came up that had five stars. I had a good purchasing experience with them. The gentleman I spoke to was informative, helpful, and polite. It just took a little time to get it through, and I was done. It was an overall very quick and easy experience.

I was very happy with Steve and his explanation of the plan I chose. I liked the payment plan and the length of the time for the plan. It had more than the current plan that I have which is about to run out.

The customer service was excellent, helpful, courteous, knowledgeable, and informative. The company was described online as the best option. You came highly recommended and I am very pleased to find and obtain coverage with your company. The cost was reasonable and the customer care seems very nice. Thank you.

I had a great customer service experience with CARCHEX. I was told when would be a good time to call back and got a call back that day. They were patient and were looking out for me and they seemed like they cared what I did.

I needed coverage for my car and CARCHEX kept calling. Purchasing from them was okay. However, they canceled my policy. They said I missed the payment. And so, I had to start over again. I wish that they didn't have to cancel my first policy. Nevertheless, when I started over, the rep did as much as he could to get me the same rate as I had before.

I needed extended coverage for the X5 and I went with CARCHEX since I’ve worked with them before and I’ve never had a problem at Henderson BMW having CARCHEX to cover things. Customer service was good in taking the time to describe how many miles I drove and what would be the better plan to use versus a three-year plan or a four-year plan.

I wanted to be covered, just to be on the safe side. I googled CARCHEX and I read the reviews. I did my research and then I decided to go with them. And I had a good experience. The rep was really good, really thorough, explained everything to me, and answered all my questions. An extended coverage will save you a lot of money in the long haul.

The first thing the CARCHEX rep did was offer a more expensive plan and had that reduced down. I don't drive a lot, so I opted for a lesser plan to suit me. He seemed to be very knowledgeable of what it covered. When I got the package, I read it over and it wouldn't take effect for 30 days plus 1000 miles. CARCHEX really protects themselves.

I drive a lot of miles and decided to get an extended coverage for the vehicle. I looked at different places online and CARCHEX came up to be either at No. 1 or 2 on the lists. Shawn, the rep, was great, very informative and knowledgeable. We talked about different plans and what would best fit. He wasn’t just trying to sell their most expensive plan but told me about the best plan that fit my driving needs and the length of time I expect to keep the car. I really appreciated it and would buy this plan again. He also said that if I had anything going on, or if when I file a claim, anything comes up, reach out to him and he’d be more than happy to help me out as well. So, that personal touch means a lot to me. Having the plan is extremely valuable. Nowadays, it costs more to fix a car than to buy one. With all the computer, electronics, and AC components in today's cars, you can’t go without a protection plan unless you want to go bankrupt.

The sign-up process was easy and the customer service rep Ronnie was very informative. Their customer service is great and all of your questions are answered. On my hunt for an extended warranty program I came across rude belligerent companies who wanted me to sign up immediately, CARCHEX gave me a peace of mind.

My initial call was about a car I had considered buying, but later changed my mind. After speaking with Ben at CARCHEX, I KNEW had picked the right company to do business with! I sincerely appreciated the follow-up and follow through that Ben provided! CARCHEX is a company with integrity that "strongly" stands behind its product and customers!

The salesperson I dealt with at CARCHEX was very respectful. His name is John and when I talked to him on the phone, he was very helpful, kind, and nice. I got a good rapport with him as he was very friendly. He didn’t push me to sign and get the business. That was very understanding.

Knowing that the type of vehicle I have can have some issues, I thought getting an extended coverage was a good idea. CARCHEX had a good BBB rating and they worked with me on getting me the payment and the price that I needed. I told the representative what I wanted to pay and that I wasn’t gonna pay any more than that. We went back and forth a couple of times, and they may have given me all the discounts they could. I got four years of coverage on my car and they did a good job.

I’ve used CARCHEX for all my warranties on all my vehicles and they are the absolute best. They are flexible and have mechanisms in place help when problems arise. I have recommended them to friends and family. Their response time is fast and they strive to get the job done.

We went back and forth with Anthony from CARCHEX as far as trying to get things that I wanted for a reasonable price and whatnot, and also what I considered was a reasonable price. The guy gave me the information I asked when I asked for it and followed up with my text with the information I needed. I've been pleased with my experience with them since I’ve had the warranty since ‘08 and I just renewed. I’ve only had one situation to where it was a little stressful but everything is not perfect.

We’ve purchased two used vehicles and I’m taking my son to Nevada and my daughter's moving to North Carolina. I looked into extended warranties so they would have a little bit of extra protection should something happen to the vehicles that would incur a huge bill. I did some research online and felt that CARCHEX had good reviews. When I called to talk to their reps, they were very knowledgeable and they called back when I had time to talk it over with my kids to make sure that this was something that we all wanted and could afford. Then they helped us to try to find the right policy.

My car was getting close to being out of the factory warranty and given the cost of repairs nowadays, I wanted to have extended coverage. I spoke to some companies and with a couple of them, it was like dealing with a used car salesman. They kept pushing and pushing. I spoke to a girl from CARCHEX and I was sold on them. She was very professional and not pushy. She answered my questions and explained everything very thoroughly. Though she was busy when I called to finalize everything, the sales manager who wrapped everything up was also very professional. I got excellent assistance from them and they handled things very well. The whole experience was great and without a doubt I’d recommend people to them.

The representative was knowledgeable, friendly, and patient. I am a very busy person, so he kept in touch with me via email. I am a satisfied customer since I was dealing with only one person and not being bounce around. The rep was awesome and he deserves this rating... Thank you Ryan.

My car was about to reach 100,000 miles and my current warranty policy with American Financial Warranty Corporation was about to expire. I purchased another one with them and thought everything was fine. A few weeks later when I was really close to 100,000 miles, they sent me a letter saying that I didn’t qualify because of some missing information or some information in my application and I thought, “Now, that’s really strange.” I was kinda disgusted about that and that’s when I went to Consumer Reports and found that CARCHEX had the top-rated plan of just about anybody. I signed up with them but then, lo and behold, American Financial Warranty then sent me a letter last Saturday saying, “We’re so happy you’ve renewed your policy.”

I wanted to make sure we’re protected if anything came up. A warranty is pretty important and compared with other companies, CARCHEX worked better with the pricing. Aside from that, the person I worked with has also been informative and helpful.

My previous extended warranty company went bankrupt and I decided to look into another coverage for my vehicle. I went with CARCHEX after checking on Google and looking at the ratings. The rep, Ryan, was good but the coverage could be cheaper and hopefully they won’t go bankrupt like my other warranty company.

I just purchased my Benz from someone and got CARCHEX a week ago. My Benz is old and I wanna feel safe and secured about having to prop it along and get it fixed. CARCHEX was ranked number three out of the top 10 categories that I was looking on. Usually with other companies, I have to be directly broke and be completely out or if I have an engine problem, the engine has to be completely dead. But with CARCHEX, if I'm having some type of problem with my engine, although not a pre-existing one, I can take it in. It was good and that set them apart from the others. Shawn, the CARCHEX guy who helped me out wasn’t pressuring me, trying to sell the plan. It sold itself and that was a plus to me. Their payment plan is also okay. Their number was a little high so they gave me a discount. The contract is for two years and for 24,000 miles which is 12,000 miles a year, but they gave me an additional 12 months.

I bought a used vehicle and I had a three-year extended warranty but it expired. I decided I needed a new one and in my online research, CARCHEX seemed to have the best reviews. Even though I had to wait for the rep, he was friendly and helpful. Hopefully, I never have to use the warranty, but it's good to have if I need it.

It was for security and peace of mind that I looked into acquiring an extended coverage for my vehicle. I did some research and comparison, and I read some consumer reviews on CARCHEX' site. I was also looking at a couple of their competitors that called me and I told the CARCHEX repthat I got on the phone that I was gonna think about it if I wanna go with them versus another warranty company that was rated highly on the ConsumerAffairs site. But this rep took time to really explain to me the pros and cons, and I was very impressed with CARCHEX, so I said they can have my business.

We purchased a car in June which had 90,000-something miles on it and so, I’m trying to prepare. I've learned that if something happens to it that’s covered, I won’t have to be paying a whole lot out of my pocket to get it fixed. I had CARCHEX before that I got through the dealership because we purchased a vehicle in 2016. In 2017, we were rear-ended and it was totaled. I took it to CARCHEX at CarMax a couple of times and the service was good so I figured that it would more likely be similar from my experience. When I was buying the coverage, the salesperson came back with the original quote but I told him that it was out of my budget and I was looking for something a little lower. So, he had to speak to his supervisor and we came down to an amount that I could afford. When I called, he returned my call promptly and then he clarified something for me, and so that was pretty good and I didn’t have to wait a long time.

I had a warranty through CARCHEX a few years back and it was a very good experience. I didn’t need very much repair, but when something arose there was never an issue with getting service. I love the piece of mind that you get with a reliable company providing a warranty. My customer service rep Anthony did a wonderful job at getting me quotes, and explaining the coverages. I will definitely be referring friends and family to him so that they can have the peace of mind that comes with a good auto warranty.

I had an old vehicle that I didn’t get a warranty on and it needed $13,000 worth of work. So when I traded it in, I vowed to get a warranty on my next vehicle. The dealer where I bought my next vehicle said that they had a 90-day warranty and that I had a chance to purchase a warranty through whatever company they had. I called to check on it and I signed up for it. They said that they tried to take the first payment out of my account, but it didn’t show any withdrawal attempts and I didn’t get any overdrafts. They were sketchy. They asked me to provide another card, but I said, “No. I’m done. I’ll just find somebody else.” That's when I found CARCHEX.

The warranty ran out on my a 2011 Prius and I wanna keep it going for a while longer. At that point, I thought I should look into getting an extended warranty to make sure that I'm gonna get covered if I had one of the huge repair things. Priuses don't break down very much but when they do, it's very expensive to repair. I've been contacted by so many extended warranty companies in the past year. I was getting really tired of them calling me. I complained to all of them to please leave me alone and to stop calling me. They kept saying, "Last chance," but would call again. I needed to proactively do something instead of complaining and screaming all the time. I just had to trust and decide and I did. I think I made the right choice on CARCHEX and I'm very pleased with my warranty. Plus, I'm surprised that it wasn't very expensive.

I was with Protect My Car and a buddy of mine told me to look at other places, which could probably give me a better deal. I looked around and I saw a list, which included Protect My Car and CARCHEX. I called CARCHEX and I was gonna work my way up but the rep, Sean, gave me a good plan with bumper to bumper coverage so I just stayed there. He walked me through the plan slowly and told me what I should be looking out for. He broke it down for me and told me what to do and who to call if I have a problem. He also gave me his number in case I had any more questions. Then I told him I was gonna call. I did and he told me everything about the plan. I told him I was gonna call him back a few days later and that started everything. He also made sure to reach out to me.

I have a vehicle protection plan and I was trying to consolidate it to make it under one instead of having different companies. It was a toss-up between CARCHEX and another company and I was comparing the difference. The rep of CARCHEX was pleasant and dealing with him went well. I would recommend CARCHEX.

The warranty on my vehicle was expiring and bumper-to-bumper was expiring in a few days. I then decided to look into extended coverage, just in the event something happens to the car down the road. I checked and spoke to the dealer itself and another company and I went with CARCHEX based on reviews and cost. Their rep seemed to be pretty knowledgeable. Right now, everything looks okay. I spent almost $2000, so if something breaks down in a year or so, I hope I don’t have to go through any hassles and pretty much they honor what I paid for.

Unexpected expenses are not fun, especially when they’re car repairs. I’ve already put a significant number of miles on the car due to travelling down to Nashville and back a couple of times a month. Now, I also do Uber part-time. So I tried to stay on top of it and covered it just in case. Carchex was the first one to give me information that was useful when I inquired with different companies online. They were very upfront about their offer and what they could do for me and there was nothing hidden. I was very comfortable working with them.

Purchasing a protection plan from CARCHEX was easy. Their rep was very knowledgeable and he answered all my questions so I know all about their product. I was treated well and I expect others to be treated well also.

Had car repaired. The parts that were replaced are under my plan. Was very disappointed that learn after I paid the 1100.00 bill they were not going to pay. What can we do if CARCHEX is not opened on Sat.

I signed up a questionnaire for CARCHEX online that said somebody will call me and they did. Every day for five days in a row, they would call and it’s either I’m not available or my wife’s car is not available. Their rep was persistent and when we finally talked he asked me what my car was including the numbers. They’re quite detailed questions and I gave them the information. They have my number plus the mileage and they sent me an email so that night I signed up with them.

I had been getting calls from other companies about an extended coverage for my vehicle and I decided to research. CARCHEX seemed to have good reviews and was a larger company. Their reps explained the coverage well and my experience in purchasing the warranty was very good. A vehicle protection plan is pretty important. This is for the car that my daughter uses and she appreciates having it.

My purchase for CARCHEX's warranty was really easy. The rep, Alicia, had a good personality and was nice to talk to. I then referred it to Garry and we bought the warranty at the exact same time. We both have 2006s and the warranty expired a long time ago. I have high mileage on mine and he’s got a decent mileage on his. I knew the company would cover his car and I wanted to see if they would cover mine too and they did. With older cars, a warranty is very valuable. I would have liked to get a bumper to bumper but I got a 2006 so I knew that one won’t have it. We got the warranty for the engine and drive train though.

I purchased a used vehicle, which was out of its factory warranty, and I was at a point where I needed a warranty coverage for 80000 miles. I called Endurance and they gave me a good price. However, their office was closed and I had needed the warranty ASAP because I was heading off to work. Then MX Warranty was charging too much. I then got a warranty from CARCHEX. Their reps were straightforward and answered all my question. However, their knowledge about their contracts wasn’t the best. Sometimes they acted like they wouldn’t tell you things straightforward unless you asked.

I have a 2016 vehicle and I wanted to make sure that it was covered. The gentleman from CARCHEX that I spoke to seemed knowledgeable and the price seemed fair. He explained to me what we got for our money and answered all my questions. He also told me about bumper-to-bumper, road-side assistance and that everything was covered.

I called CARCHEX and their reps gave me a reasonable price for their warranty which covered more than others. It's good to have a plan and because I have my warranty with them, I don't have too many worries about my vehicle. If it breaks down, I can get it fixed. I recommend this company.

I bought the car used and the dealer kind of wove the warranty into my financing. But the warranty was expiring and I was having trouble finding another one. I got something from Fiat and I talked to them but it was pricey. CARCHEX's pricing, on the other hand, was a bit better and the plan was very comprehensive. Also, the sales rep who sold it to me was really clear and detailed. He was good because for me when you’re dealing with warranties, like the warranty I have, everybody’s always trying to say you get different warranties and then when you need to use them, they never work. I was grumpy ‘cause that day I was trying to get something covered on the car and I wasn’t sure it was gonna happen. He was so patient and said that he hopes it gets covered.

CARCHEX's coverage and reviews made me go with them. I have got a BMW covered. Setting up was fairly simple. It was just calling them to ask for the availability of coverage and them offering the level of coverage that I was interested in, as well as explaining to me what it covered. The pricing for it and then indicating the next steps were straightforward, too. They were very clear about providing their contact info if I had additional questions. I'd recommend them in the future.

I’m out of town a lot, so my car sits most of the time until I come back home. I was looking for warranties just in case anything happens or breaks down, and I checked out four companies, including CARCHEX. I went with them for the price and the services. Compared to the competitors, I'm saving a couple hundred a month. I also went with them for the way the rep talked to me and the deal he gave me. While everybody was trying to get the most out of me, he was trying to help me. He was not pushy at all and even gave me a quote on another vehicle. Although I wasn’t ready to make the jump yet into buying the warranty for that one 'cause I’m still on factory warranty, he wasn’t pushy about it. He walked me through everything, emailed what was gonna be covered, what wasn’t gonna be covered, and was very polite.

We bought a used car and the warranty on it played out. The dealership offered extended coverage and it was a lot of money. I called Ryan from an ad on the television and I said we would call CARCHEX. We thought we should get it because it covers everything our insurance doesn’t cover. The price was a lot better than the dealership.

I have a Porsche and the maintenance on that is expensive. Also, the parts are expensive. With it being already outside the manufacturer’s warranty, I wanted to have extra coverage. CARCHEX worked with me on the price and brought it down from $300 to $200. They didn’t haggle me and the quote at that price was for all the big stuff, like the engine, the transmission and the electrical system. Everything was pretty much in there at that price. On the other hand, CarShield quoted me $150 down and $100 a month but it would be only the big stuff or only the electrical, the smaller stuff. It wasn’t a combo of both like CARCHEX’s. The representative I worked with also asked me what I wanted and didn’t pressure me into doing anything or adding any extras. My experience with him was good and decent. The whole thing was great.

I bought a new car, however, I felt that the extended warranty the dealership offered was expensive. Plus, the guy at the dealership was pushy and asked why I wouldn’t want to protect my car. Of course, I wanted to protect my car, but I didn’t want to pay $6000 for it if I didn’t have to. He left me with a bad taste in my mouth. I started checking into other companies and CARCHEX happened to be one of the ones that I came across. I liked that CARCHEX had an A+ rating with the Better Business Bureau and that it had a long history of being in business. Those two things that really stood out to me. I also liked the offer of the product. It seemed comparable, if not better than what the dealership had offered me and at half of the price.

Aleeshe ** was awesome to work with. I highly recommend both the warranty program but ask for Aleeshe. She followed up timely, explained the program thoroughly and answered all of my questions. It’s always nice to receive more than you expect.

Tashawn worked with me to get the best coverage and price. I was surprised after purchasing agreement that Carchex is not the Company that handles the service contract. The service agreement was given to American Auto Shield which does not have quite the stellar reviews that Carchex has.

I've been with CARCHEX for a couple of years now. I got an extended warranty from them to cover the things my other warranty doesn't cover. The rep who helped me with the purchase of the warranty was friendly, courteous, and knowledgeable. Between paying $100 a month and four grand for an engine, having an extended warranty is valuable.

At first, I thought I wouldn't keep my vehicle that long but once I decided to keep it longer, I called for the extended coverage. It's very important because if something breaks, I cannot afford to have it fixed. Some of those parts are worth thousands of dollars. I talked to a very nice young man at CARCHEX. He explained everything and we had a good conversation. He has also always called me back or I've been able to reach him, and he has answered all my questions. CARCHEX did a good job when I asked them to extend my warranty and my overall experience has been really nice. I've been totally happy with them.

My car is expensive to maintain or repair, so I purchased a warranty to use if anything goes wrong with it. I looked into other places and the plan from CARCHEX was reasonable. I could also afford it and CARCHEX has different plans that could really help supplement any repairs that you need for your car. The rep helped me understand what I was covered under and the types of plans that they offered as well as the prices. The purchasing of the plan went well and I got a pretty good price. Their customer service was excellent as well and they tried to give me the best deal. I have CARCHEX for six years now and I haven’t had any complaints about them. I recommend that you try them.

When we bought our vehicle, I thought that like many of our cars in the past, we would be keeping it for eight to ten years. After purchasing the contract for an extended warranty, I got to thinking in depth about this and the primary reason that we bought the car was for safety reasons and because over 50% of the driving of it is going to be done by our children. The reps at CARCHEX were pleasant and good salesmen, and it was easy reaching out to them.

Having a protection plan is very valuable. When you purchase a used vehicle, it's just a matter of when you would look into acquiring an extended coverage. It happened to a friend of mine who decided to take his chances and now, he’s down $3,000 that he can’t recover. And there’s probably more damages to the car. The reps at CARCHEX are very nice, detailed, and thorough. They're not pushy and are informative. They have almost the same amount the dealership is offering, except they offer more coverage. I would highly recommend them.

I can’t imagine life without a vehicle insurance. The car that I traded in was a ‘99 Chevy Monte Carlo and it didn’t have an insurance for years, but I didn’t feel like I needed insurance because the car was paid off and I never had anything major go wrong with it. This car has a few more miles than the one I traded in, but it's a lot newer, and I didn’t want to get caught between a rock and a hard place. I’m making a good size of payment on my vehicle and I was concerned that without insurance, I’d have difficulty paying for the repairs, so I looked into getting an extended coverage for it and I put a call out on the internet for extended coverage providers.

Since my vehicle ran out of factory warranty, I wanted to get an extended warranty on it because you never know what's gonna happen. I looked at three providers and I settled with CARCHEX because of the price. Also, I could understand what they were saying. Whenever I talked to them, they helped. The rep was pretty good and answered my questions well too. Having the extended coverage is pretty valuable if something goes wrong.

The factory and extended warranty on my 2011 Lexus LS460 have both expired and I have decided not to purchase a another vehicle for a couple of years. With that being said I needed to purchase an automobile warranty in case of costly repairs. I researched the best warranty companies and CARCHEX came in with a 10/10 rating. The process was smooth, representatives knowledgeable/polite and the cost is affordable.

My rep was, Tashun **. He was very nice, friendly helpful and very explanatory. He helped me get the best coverage possible & at a good cost. Also supervisor Daniel, also stepped in and modified my info and make sure I was taken care of. Thank you so much. I appreciate both of you guys. The both were incredible and efficient. They both deserve raise. Thank You!!

My name is Manuel. I give thanks for a great service quick response. I will recommended to others. This is a great company to deal. First time call and they take care me. I hope all companies take care like this one does.

My husband is a mechanic and he used to do all the work on my car. But he’s getting older and he doesn't wanna do it anymore, so I needed to find something so I wouldn’t be stuck with a repair that I couldn’t fix and he didn't wanna fix. I initially went online and did a Google search to find out what are better extended warranties and I got the two top ones--CARCHEX and Endurance. CARCHEX got to me first, but Endurance called and they came at a lower rate and offered the same amount of years but more miles. I was gonna go with them but then I called CARCHEX back and talked to a nice guy. His name is Adam and he was very nice and informative.

My extended warranty had run out but I benefited from it so I wanted to continue having one. But the one that I had was only on purchase of the vehicle so it wasn't renewable. CARCHEX is really popular. I see a lot of it on television and a lot of my friends have it so I went with that one. I did some research prior to calling and I had an idea of how the coverage would be. I looked into the website and that was explanatory. When I called and enrolled, the rep also explained a lot of what was included in the package and that I would get a mailing of the full detail of the coverage soon. The experience was straightforward and fast, and I was happy. There was a 30-day window before the warranty would be effective but they were able to link with my car fast. I was unsure about something and they took the guesswork out of it. That made it better.

I knew that my car was closing in on stuff like mileage and I wanted to have protection since I bought my car used. I went with CARCHEX since they have a higher rating and better reviews for customer experience. Purchasing the vehicle protection was good. The reps were very helpful as well. Having a vehicle protection plan is very valuable as you'll never know what’s gonna go out on your car and you'll need the coverage to be able to make sure it gets fixed. I’m gonna cancel CARCHEX because I got a new vehicle, but overall, the experience with them was pleasant.

Ryan is a friendly, patient, and knowledgeable professional. The process was at my pace; not rushed or as if I HAD TO ACT NOW OR ELSE. I would recommend CARCHEX to anyone. It's about half of what the dealer offered.

Whenever I buy something new and I'm offered an extended warranty I always get it. The rep of CARCHEX was really good. He explained and was pretty clear about everything. He went over the differences between one coverage and the next and what it is for, and also the different coverages for me. He did a good job and I was pleased with the information that I received. I opted for the one that was recommended for me. I feel pretty good about it and it makes sense to me. They offer a pretty good coverage and the types of what they offer is worth the money in essence.

The rep was pretty good because I had to deal with him a couple of months ago, and I decided, “Hey we really need to get it”, so I called him back and he was really nice. He explained a lot of different things that we’ll get with this contract, too, and that’s what made me go back to him.

I like my truck but I had a couple of problems with it under warranty. So I wanted to keep track and wanted to make sure that I wasn't gonna get hit with a $4,000 expense with the ignition issue that it was having. I looked up overall reviews and CARCHEX is not all great but against other companies, they were pretty good. I called, asked some questions and their rep answered to my satisfaction. I did some more shopping around then the rep called and asked me if I was ready. I said that I wasn’t and he asked me when he could call back. I let him know and he called me back. Then he explained their product thoroughly and I signed up. Purchasing the plan was easy and straightforward.

I went to the Better Bureau website and it said that CARCHEX was A-plus. I had a really good experience buying the protection plan. The guy who helped me out was very good. He knew all of his stuff so I was satisfied with his business. He was polite and he went over everything with me like he was supposed to do. He stayed in contact with me to make sure that I was happy.

All these electronics scare me about my truck. It has 100,000 miles on it and the regular warranty went out, so I figured it was time I got an extended coverage. I went online, checked out several providers and looked at consumer reviews, and CARCHEX was rated number one. I got a rep named Sean and he was outstanding. I liked his attitude as he wasn't pushy. He was a good salesman that worked with me and got me a good price. I have an email confirmation and I'm yet to receive my policy, but everything seems to be fine so far.

Excellent customer service with Bill! Great extended warranty plans for the entire family and friends. I highly recommend to everyone. The only ONE thing is the word they've used in the past is "SEEPAGE" IS the same as a LEAK!! Thanks to Bill how has made sure with the last 2 warranty plans my family and I have bought, "WEAR & TEAR" is included so HOPEFULLY the word "SEEPAGE" WILL mean the same as a "LEAK".

Ryan was very helpful, funny and explained everything concisely and clearly. I would say he's one of the nicest people and most enthusiastic that I've spoken with. He was very professional on top of all this. I am glad I was able to get help and information from him before purchasing!

The auto warranty that came with my car expired and I couldn't afford the repairs it needed. I went with CARCHEX because its pricing was better than other companies. The rep I dealt with was good, too. He did what he had to do and gave me a better quote. He was working with me. I would tell my friends to look them up.

I bought a car very recently and I considered giving an extended coverage a try to see how it goes and know how it works. I compared the prices of CARCHEX and Endurance and CARCHEX gave a lesser amount, and the waiting period was also less than that of Endurance. I also got a quote from CarShield of 200 bucks, which made a difference of $100.

Mr Ryan ** was very professional and well-knowledged about their programs to offer for our car. There was no pressure to buy and no misleading sales gimmick. Thank you for your kindness and information, because we chose to go with you after being misinformed and pressured by other companies.

The reps at CARCHEX were professional and buying the extended warranty had been easy. CARCHEX helps protect older cars.

I was shopping around for an extended coverage for my vehicle since I had one before and I found CARCHEX. Purchasing my protection plan was fine. The representative was extremely knowledgeable and helpful. Having a vehicle protection plan is important, but I had bad experiences with several auto warranty providers in the past, so this one gave me cold feet again and I cancelled my warranty with them. But overall, my experience with CARCHEX was very easy and not very time-consuming.

BEWARE! Thought I would give this company a try. I talked with Ben **, he didn't tell me over the phone all the limitations, waiting and the deductible. When I read the sample contract that was emailed after the verbal approval I immediately emailed back to cancel the transaction. 48 hours later I get the next email back from Ben that he can't cancel. I have to talk to the customer loyalty department that as of now is not available. I was on hold then a recording states, "No one is available to answer your call." I still have an powertrain warranty and parts of the contract duplicate the same warranty. Difference, I get new parts if I have a problem, Not like or same as on the car. In other words, they can go to pick a part and use it on your vehicle.