CARCHEX Reviews

CARCHEX is great. I purchased their warranty for a used vehicle and I had a good experience. But they should tell you it’s taking effect in 30 days and how many miles you have to be. Other than that, they were thorough with the forms and they helped and worked with me. They also told me that if something goes wrong, I should go to a certified place where the car needs to be fixed and the place would contact them.

I got extended coverage for my car because I didn't want to have a trans or engine go out and not be able to have it covered. CARCHEX was my husband's choice and purchasing from them was easy. Their reps were informational.

Tried three times to get work done on my car but CARCHEX never gave service department authorization. Complete waste of $2500 dollars. Will never ever repeat this disaster! Will never ever repeat this again. Will never ever ever repeat this disaster again.

The only downside to this product so far is the 30 day wait after your first payment before it kicks in. God forbid anything would happen but if it does you are not covered. You have to wait 30 after your first payment. I would give it 5⭐ if that was different.

A woman from CARCHEX called and asked me how many miles I had on my car. It's a used one and when I got it, it had 43,000 miles. Then she asked me if I wanted to continue with the warranty and I said, “Yes.” Setting it up was easy and took just a few minutes. The professionalism and the quality of service by their reps were good.

I have had three situations which I put in claims on with my covered vehicle. The first one was with my audio system because my vehicle is a high end vehicle being a Audi A8L I take it to an authorized Audi dealership. The vehicle stayed in the shop for 3 weeks while Carchex decided whether to pay for the repairs which they ranged with the price of repairs with the cost of repair minus testing to find out what to repair. This is totally a farce. How would the shop know what to repair unless they test first which I have to pay for.

I already had a cover with CARCHEX once before and they had good service. Plus, my claim experience was perfect. Purchasing this recent extended warranty wasn't that different as long as I know I got good coverage. The payment plan they set up was all right and I like it. Overall, it was excellent.

With my warranty expired, I went to CARCHEX to purchase a plan considering their price. And it was a good experience. However, when I checked their reviews, I read horrible ones about the actual service if you ever had to use CARCHEX. So, I sent their guy an email asking him about that. Why were there so many people that are having problems with using the service once they get it. I never got a response. Even though the customer service for the sales side is really good, it’s their product that you buy. And I’m not clamoring for the opportunity to send somebody money for nothing. Hopefully, I won’t have the nightmares that I’ve read about.

I had a previous Titanium extended warranty with Carchex and they denied repairs, stating the car had exceeded the mileage for the plan. They then offered me another plan and transferred me to a representative to issue another warranty. Months later they refuse to repair vehicle stating the repairs are pre-existing. They have collected 4 premiums and refuse to refund.

We’re reaching the 60,000-mile mark on my last Kia Vehicle and we anticipate keeping the vehicle for several more years. Even though we’ve had zero trouble with it, I’d rather put up a couple thousand dollars early than get a surprise down the road. I've used CARCHEX in the past, and they were solid, so I came back to them. If you just wanna have a policy, somebody will sell you one in two minutes on the phone, but that’s not the way I try to do business. In buying one, you gotta do your homework. There’s a pretty fair amount of effort required. Peter, the young man I ventured with, was knowledgeable. He knew the things I was looking for. He did a reasonable job in helping me zero in on what I was looking for.

I’ve used extra coverage before. I liked the security. Purchasing from CARCHEX was pretty easy. Someone called originally but I didn't have time. He gave me two quotes based on the coverage that I was looking for. I asked if I could get a followup to my email so I could look into it further. He said he would follow up with me within a week. Unfortunately, I never heard back from that rep, so I just went online and purchased the warranty after about 10 days. But I haven’t heard from anybody since I purchased it. The lack of a followup call and not hearing back is a concern. Right now, I’m left at having spent a couple of thousand dollars and having no paperwork. All I know is what I read on the screen.

I filled out an online form requesting a quote. A gentleman contacted me on the next day (Saturday). He was very nice and provided a quote. He then began to pressure me to provide my credit card info. I felt like it was too expensive and didn’t want to make a decision. I was transferred to a supervisor- also very nice- given a small discount & again pressured to give credit card. I ended up doing it, but I regret it and feel like I should cancel. I would have preferred a quote to be emailed so that I could look everything over and make an informed decision. The only email a received was a confirmation, but no details about the coverage. I had to try to write everything down and then make a quick decision. This is not my preferred way to do things. I wish I had been more assertive but I wanted to just express my feelings about the interaction. Thank you.

My car is 19 years old and it has 127,000 plus or minus miles on it. I was like, “What company’s gonna insure this?” but when I called Carchex, they did and they made the offer of the premium. I said there’s no way I could fit that into my account. I’m on a very fixed income on disability. A supervisor got on the phone and they extended the length of time that I would be paying on it by six months and they lowered the monthly amount. They gave me a discount for being a veteran.

My interactions with the service representative Ken were exactly what I needed from him. My first call was as a stranger to the product and the benefits. He took the time to explain to me so I could understand and learn what to look from other vendors. My second and third calls to him he handled with the exact level of information that I needed. I came back to CARCHEX due to his explaining the benefits in detail. I have already recommended it to others.

I have an expensive car and I didn’t have the factory warranty on it anymore because it has a salvage title. So, I called CARCHEX and they told me that I would be able to still get a warranty with having a salvage title. I just had to pay a little extra. My mother had sent me the link to CARCHEX, and then I just called them up to see what they offered. I have a full coverage already, from bumper-to-bumper. I just don’t have the factory warranty that covers the motor, transmission, and the electronics in the car. So, I wanted to get that added to my full coverage because I was unable to add it from my insurance.

I shopped around at four other places for my Mazda Miata but decided to go with CARCHEX because of the service, honesty, attentiveness and value. Bill was really great and it helped that he was located in my home state of Maryland.

I thought I would keep my car. I only have 30,000 miles on it and it's in good shape. Plus I like it and I’m retired. I don’t need to use it everyday. But it was out of warranty. I looked on the internet and CARCHEX was recommended. Then purchasing with them was a pleasant experience. The guy, Tony, was real nice on the phone. He explained everything and the price was good. They also set up a monthly payment plan and I was glad they had that because I would have hated to write a check on them. It takes a long time to get that money back in there. So when I can operate on somebody else’s money, it’s always a good thing for me.

The warranty on my vehicle expired and given the better rate, I purchased one from CARCHEX. The experience was great and the rep was knowledgeable, helpful and friendly. For a claim, I would just go to a dealership and they would contact CARCHEX.

I looked up online available ongoing automotive repair warranties because my car is half paid and it only has 33,000 miles on it. I decided to go with somebody independent rather than Honda because I’ll probably use other garages other than Honda. In terms of consumer rating, CARCHEX looked like it has 10 stars on several multiple sites. I sent an email and they got back with me. Time was running out and I thought I might as well do it.

I have tried to process my first claim. It has been a nightmare. I intend to cancel the contracts. I will have more to say about this when the saga is over. I was required to make a special trip to the service center to verify the $100 deductible -- WHICH IS A PART OF THE CONTRACT ITSELF.

I would recommend CARCHEX. When I checked online for the top five companies in the nation, they were in the top two. Plus, my purchasing experience with them went well. They seemed to be very knowledgeable about the questions I asked and they did a really good job as far as explaining everything. We received the thing today and I haven’t even bought the car yet. I have 30 days to cancel it though.

I was happy with how my experience with CARCHEX went. My car is a 2011, and I didn't have any warranty left at it. I got it covered because I thought, “How long can you keep beating the odds?” I used Google to see what the best providers were, and CARCHEX came up on top. I was also happy with the payment that they set up for me. The finance guy was very nice, and he gave me his name and his number so that if I had any problems, I could call him directly.

The process used seemed to be a high-pressure one. I was transferred twice to someone else despite being told "Do you mind being put on hold for a minute?" when each time someone else came on the line. Each time this happened when I asked that a quote be sent to me via email. The third person made the pitch that if I signed up right now I'd get two different discounts. I restated that I would have to talk with my wife about such a decision so would appreciate the quote being sent to me. I was told that I could only get that if I gave them a refundable $125 deposit. I had checked with a couple of other companies and none required a deposit before I got the "real" (discounted) quote. I chose at that point to end that call.

My representative was very informative and professional when signing me up for this service. I would recommend this service to other friends of mine. I was trying to sign up with CarShield and the representative was not doing what I asked of her. That's when I called your company.

I signed up pushed by the rep helping me to sign up as it takes one month for the policy to kick in. In the meantime my dealer sold the car to someone else. When I called back to cancel, I was switched to another department by the sales rep helping me, nobody answered when the call was switched. I left a voicemail message and no one called me back. However when I called back yet again to switch the policy to another car rep answered and switched me to someone who switched the policy. I was never called by the department for the initial cancellation.

It's beyond easy to sign up and impossible to cancel. Requiring a letter to be sent to keep the customer longer and give excuses on why they couldn't cancel. It's beyond a reasonable company. The response time is also abysmal.

James ** was very nice, professional and seemed to really care. The other man who assisted me in getting my payment through seemed to be more interested in getting the payment as fast as possible, not actually helping me. Huge contrast between the two men.

Everyone that I spoke to at CARCHEX was very helpful, professional, and polite. I had not heard of your company until I found you online. Your insurance was reviewed for me, I found that it was what I wanted at a price I could afford. I bought your product and hope I will not have to use it, but if I do, I look forward to your continued professionalism.

Sales manager would not offer discounted policy unless purchased right away. Asked to review contract first before signing, but would not allow. Too much of a hard sell. Lots of attention while trying to buy policy. When calling to cancel, have to talk with general customer service.

High pressure sales with a promise of 30 day cancellation policy. I found same coverage for half the price and have been trying to cancel for over 24 hours and have not received a response. I have sent 4 emails to 3 separate people and still no response. I will be calling my credit card company to dispute and report this company.

We loved the reviews on Carchex when we started looking for a vehicle service contract. They were extremely helpful and knowledgeable when we contacted them. Their service contract that we agreed on was their gold package and that seemed very comprehensive and reasonable for the price.

I heard about CARCHEX. I went online and then went to ConsumerAffairs and Better Business Bureau. I went to the top 3 sites, and CARCHEX is one of them. And they had a payment plan that I could pay this warranty off over time. It was also a warranty that I felt that was very reasonable. The coverage is fine. I have a very big car and I baby it a lot. I do all my stuff on my car that I’m supposed to do. I’m just apprehensive of being able to keep all the bills together in case I'm asked for stuff. But my husband said I just need to go back to the place where I get my stuff done, and they’re able to print stuff. So that shouldn’t be a problem. I just signed up with them a month ago and so far it’s been very pleasant. I was new to this and Sean was this gentleman who helped me. He was very thorough and talked to me.

I called CARCHEX and spoke to a fellow named Ken. We went back and forth, and then I talked to another company and they had a better rate. Ken said he went back and forth with his boss, and that was the lowest he could do. So I told him that I was gonna check with the other companies. I forgot the name of the company that Ken worked for, and I called the next one down, thinking it was a different company. I called the same company again, CARCHEX. I didn't know it was the same company, and the guy there gave me a better rate than Ken. It was longer term and less money. Then he put me on hold and he was gone for quite a while, came back and gave me the deal. It wasn’t until the thing was completely done that I saw that evidently, he went and talked to Ken. But they gave me a better rate, so I just took it and didn't go on looking anymore.

Rae ** helped me purchasing extended auto warranty for lease buyout vehicle. I saw online that CARCHEX has the highest rating for extended auto warranty. A Rep called me as soon as submitted the quote request online and connected me with Rae. She explained the warranty details and very knowledgeable on most common issues with my car, so I feel comfortable with the warranty she proposed.

I was purchasing an older vehicle and I liked CARCHEX’s comprehensive plan. Peter, the person that I spoke to, was very helpful and very knowledgeable. I came across on the internet a lot of negative feedback about CARCHEX so it makes me a little bit concerned and hesitant because it's a lot of money to buy an extended warranty. So, I'm hoping we don't have any issues.

I did a Google search and CARCHEX was one of the top ones. Purchasing their vehicle protection plan was pretty good. They explained everything well and I was pleased with the customer representative that I spoke with. Having it is valuable, but I can't fully assess until something happens. I just started less than a month ago.

In case I needed coverage on my engine, transmission or something else in the future, I checked on a website and checked the best option for me. I got Carchex and the reps did a good job.

I just bought a car and I decided to look into acquiring extended coverage for it. The purchasing experience at CARCHEX was great. The representative was awesome and very knowledgeable. She answered my questions to the best of her knowledge. I've recommended them to my husband.

I like getting coverage and I feel bad if I don't have it. I got an extended coverage to keep the cost down, and the guy from CARCHEX was very educational. Every time I had a question, he got right back to me. Everything's been positive.

I didn’t have an extended coverage and I knew I needed to get one. I found CARCHEX online then I spoke with someone over the phone. The quote they gave me started off high but I told them I couldn’t afford it. I spoke to a manager and he ended up giving me something that was more in my price range. Both representatives that I spoke to were good. They explained the benefits and everything that came along with the package that I have. I'm satisfied and I appreciate those who worked with me.

I have an expensive car, so I know I probably couldn’t pay for it if something big comes up. I looked on the internet for an extended coverage provider and went with CARCHEX. My experience was good. Their rep worked with me, and everything worked out fine. He explained to me a lot. I’ve asked him a lot of questions. He explained to me what would be covered and what would not be. He was really nice.

I've gotten extended coverage from Carchex in case I need a repair for my car 'cause it can be expensive. It's very valuable to have. It was easy to purchase and their reps were very good and polite. They assisted me when I needed it and answered my questions and whatever issues I had.

For peace of mind, I decided to purchase an extended coverage for my car. I found CARCHEX online, then I spoke to them. I realized they are in my city, so that makes it a little bit easier. Their sales person was really good. Everything has been okay for now, and they were accommodating too with my demands.

When I bought my car, they gave me an extended warranty for 60,000 miles. I added some things that would come ahead with it. I got it through the dealership that I bought it from. And it expired at 93,000 miles. So, I figured I would go ahead and get me another one because they were good. I looked for the best people to get an extended warranty with, and CARCHEX popped on one site as number one. Plus, they had a Better Business Bureau endorsement. The CARCHEX reps went through all details with me and explained everything to me well.

My experience with CARCHEX was okay. I've had good interactions with the rep but he was a little pushy and was persistently calling me back and making me think about getting the extended warranty. I hope I get all my money's worth.

Purchased my policy June 6. My wife and me decided to trade the car in for a new one instead two days later. I'm trying to cancel and get a full refund. I keep getting the runaround and I'm sick of it!! The seller told me, "Well your next billing date is not till July 7th," which is a lie. Next billing date is June 30th. I'm not that stupid. I want my 100 dollars back, No hassle, No runaround!! If necessary I will get a new credit card and cancel the other one so no other amount of money comes out whatsoever and file a fraudulent charge if any more does which I made perfectly clear I WANT TO CANCEL AND WANT my 100 back asap.

My vehicle is getting to that mileage. I needed to make sure that I was covered and purchasing Carchex has been great. The rep was very knowledgeable and willing to help. The payment plan was very reasonable.

This company does not deserve any stars but I had to select at least one star to tell about my experience. I purchased the Centennial Plan in March, 2019, a few days after I purchased my older well-maintained vehicle. A few months down the road, I experienced some unresponsiveness so I took the car to an authorized dealer who proceeded to call Carchex. It took them two and a half weeks for Carchex to return the calls and another week and a half for an adjuster to come to assess the vehicle.

Very dissatisfied, after paying for 5 months my car broke. They canceled my contract and now I have to wait 60 days for a refund and need to pay out of pocket for repairs. My car sat in the shop for 10 days waiting to get an approval for repairs that were denied. Every time I called I was told something different. My request to speak to someone with authority to advise me of any issues was never filled. My car is still in the shop waiting because my money has not been refunded.

I just got a warranty from Carchex last week. They asked me a bunch of questions, and I asked them a bunch of questions. Everything went very smoothly.

CARCHEX was listed right along with the Chrysler Corporation warranty online. And I was sold on the price. I got the salesman competing with the Mopar price. Also, what I understand is they’re top-of-the-line. My experience with the company has been good.

Had a terrible time canceling and the contract will not cover any expense over what they determine is the cash value of car. To me canceling should be easier and frankly done online. I also believe that coverage should be upfront.

I was worrying about having to come up with a significant amount of money out of pocket if I have problems with my vehicle. So, I decided to do some research and based on the rating of CARCHEX, which was an A plus in the Better Business Bureau, I decided to move forward with them. It was a matter of trying to get the best coverage and when I looked at the reviews, it seemed that most of them were positive. And when I purchased the plan, the process was seamless and things went pretty smoothly. Their reps were very knowledgeable and very informative, too. My interaction with them went very well and I have no complaints.All in all, the warranty is extremely valuable to me, especially when you have a payment to meet. One of the last things you wanna add on top of that is significant repairs.

I found Carchex online. It’s rating is higher and it has good reviews, but it's bit more costly. It will be better to pay monthly rather than 24 months in 5 years. Still, when I bought the extended warranty, setting it up was very quick and the people were all very helpful.

I have a relatively new car and when I initially purchased it, I did not get the extended warranty. But now, my job requires me to travel more so than I did before and that’s why I got the extended warranty. I looked at two other providers but when I spoke to the representative at CARCHEX, I liked his spirit better. Sometimes, you will make a decision not based on the company itself or the company’s attributes. It's just the person that you’re speaking to and you’re hoping that the company has similar values to this particular person because they're there.

My car is getting older and having a warranty is good. I went to the Better Business Bureau website to look at warranties. I ended up calling CARCHEX and I didn't have to be on the phone long. It was definitely quick and easy. Customer service was good. When I was supposed to make my payment, another payment had hit, and I couldn’t make the whole payment for CARCHEX, but the rep made it work. So, that was good with me. It was a good experience. I'm happy that they're BBB accredited.

The warranty is totally valuable and I hate to drive a BMW one. It can be expensive to repair. I got an extended warranty and the process was smooth. I got carchex because of the price and the rep and I had actual conversation. He wasn’t reading from a script, which was really important.

I’m going to be going out of town for six to nine months, and I wanted to make sure that if anything happens to the vehicle while I'm gone, my wife would be taken care of and she wouldn’t have a lot of hassle. I looked online and did research and then when I read that CARCHEX does coverage up to 200,000 miles and most of them only went to 150,000, I signed up with them. Their rep, Benjamin, was really cool and worked with me. He helped me out as much as he could. Buying the protection plan from CARCHEX was easy. It was a quick process. I told Benjamin the time that I would like to see the transaction happened and he was able to make that happen.

Getting my vehicle protection plan from CARCHEX was very easy. The rep whom I spoke with walked me through the whole process. He was extremely professional and very knowledgeable. He explained my coverage options and what each plan entailed prior to me getting a plan.

The company gave me a brand new 2018 Dodge Journey so I canceled the CarShield insurance that was on my car. Two weeks later, they called and said something went wrong. They never called the bank and told me they were gonna need the vehicle back so I took it back. I got my car back and searched around for something different than CarShield and got Carchex. It’s pretty awesome that Carchex worked with me to get my payment to where it was almost the same with CarShield. They also told me that Carchex is better than CarShield or is one of the best ones out there. Purchasing the plan was awesome. It went really smooth and the gentleman was nice and thorough. My experience with Carchex was awesome.

I bought the car and it's still under the manufacturer's warranty right now. As a matter of fact, I'm dropping it off to have it checked over real quick and I've given a few excuses for me to look at a certain thing even though there's nothing wrong. And I figured, since it's still under their warranty, I can get it out of the way now if I have to. The vehicle in itself is really nice and Outbacks don't seem to have a big problem with transmissions or engines or anything else. But it has so many safety features and my biggest concern was all of the sensors. So, I thought it would be worth it to go ahead and get an extended warranty, especially for a timeframe. Besides, I don't do a lot of driving, so the amount of years will long outweigh the amount of miles.

My experience in purchasing my plan with CARCHEX was good. The guy knew what he was talking about. He made things easy. I was very satisfied.

We were buying a certified used vehicle that we’re financing, and we wanted to be able to feel a little confident with the warranty that we would have some things covered in case we needed it. I compared several companies. CARCHEX and one other were about the same in compatibility and what they offered. And CARCHEX seemed like a better fit. The person I dealt with was well-knowledgeable, well-versed in the product. He made me feel confident on what was covered, what wasn’t covered, the length of the coverage, and the flexibility of the payments. So, everything was well done. He was very persistent.

I wanted to make sure my car would not have any problem, and CARCHEX was a very good deal. The people that I spoke with were very helpful and professional. They explained what they were selling very well.

I already had extended coverage, and it was about to expire. It was a one-year contract, but I didn't renew it. I did some research on all of the warranty providers and for what I needed, CARCHEX was the best of them. Purchasing from them was a fairly easy experience. They were able to get me a better deal than initially offered, and it didn't take too long. Their rep was friendly and helpful and got me over to the right person to try to get a better deal on the package they were offering.

When I purchased the 2018 Ram brand-new, I got the three-year 35,000 warranty. I'm already at almost 23,000 and I wanted to make sure it was covered after my factory warranty runs out. Having coverage is very valuable. You need it. I've had millions of calls from different warranty companies but I found CARCHEX online and their price was a little better than everyone else's. Purchasing the plan was self-explanatory, easy and very specific. I did it over the phone and my interactions with the rep were great. I've also gotten the booklet and I've read the book for how to file a claim. It just says that I gotta contact CARCHEX before I have any repairs done.

The pricing at CARCHEX was good, and the product that they offered was a little bit more comprehensive than others. The customer service rep that I worked with was friendly and knowledgeable. I appreciated that it wasn’t really high-pressure as it was with some other companies that I was speaking to. So, overall, it was a pleasant experience. Setting up the payment plan was easy. There was a manager that came on the phone, took the credit card information, and then set the plan up from there. I would recommend them.

I bought an older vehicle that's out of warranty. I inquired with Carchex and a couple of other providers online. I did review their ratings online and Carchex had very good ones. They called me and the rep was very friendly and helpful. He gave me a price. I backed out a little bit and he pretty quickly came down on that price. It seems like a reasonable number and that kinda convinced me. I sent the sample contract to my mechanic and he agreed that it was a good deal so I called Carchex back and took their coverage.

My customer representative Mr. ** was very professional. He made the process very easy and was impressed when he follow up. I would recommend this product to friends and family who is interested in purchasing an extending warranty for their vehicle. I purchased this warranty while my car was still under the 30 day warranty after purchasing an used car.

I bought my car that’s on the policy in 2017. I have read reports online that there are issues with the Ford Focus. There are issues with the drivetrain. So, I wanted to protect myself going forward with the drivetrain. I like CARCHEX. Because of the number of stars they had next to their competitors, I bought a protection plan from them. The purchase was very seamless. I signed up over the phone with a live person and our interaction was very good and seamless. Having this coverage gives me peace of mind. I drive a lot, so I'm hoping there are no hidden tricks as far as, “That’s not covered. This isn't covered.”

My prior warranty just expired and I got an extended coverage with Carchex for peace of mind. I paid in full, but the process itself was very smooth. Peter was the name of my contact and he was great to deal with. Everybody was very courteous and they gave a great follow-up. It was just enough to make sure that I was staying on top of it. It was really well done. I received the paperwork and was looking through it. Their declaration page should be a little clearer and I was planning on following up to see where it was. Other than that, everything was great.

I wanted to give an extended warranty to my son. I heard about how CARCHEX takes care of business. I also looked at the reviews and I was satisfied. Purchasing CARCHEX was easy. They went through every single detail and did the best to save me money so I was really happy about it. The rep was really knowledgeable about the product he was selling. He also knew exactly what he was talking about. He knew about my concern and what the basic points to touch on. That made the whole process easy and smooth. Nowadays, you drive a new car and have all these things going on. Having a vehicle protection plan is really valuable to me.

A vehicle protection plan is valuable in case something goes wrong, especially if it’s a used vehicle. I liked what CARCHEX had to offer. They said they offered towing and if I was on a trip, they would cover the hotel cost. So, that was important. I called different companies and I decided to go with them. The rep was very good and the interaction was great. My questions were answered. However, I talked with the service department and they said that there is no third-party warranty company that ever covers 100%. So, that had me a little nervous because they said that they would cover 100%. Nevertheless, CARCHEX reps were friendly and thorough.

I have a 2018 Platinum F150 and the manufacturer’s warranty expires at 36,000 miles, which I just hit. There are a lot of sophisticated electronics on the truck, which if they were to break down, would be expensive to repair. So, I wanna make sure they were covered. I looked at reviews from three different places and when I googled CARCHEX, they had good reviews. I also looked at ConsumerAffairs, which had them listed as maybe number 1, if I recall correctly. That was the influence for all my decisions. Where ConsumerAffairs had them listed up there, that could be trustworthy. Joyce, the rep, did a great job. She was accurate in her presentation of the exclusions and inclusions in the warranty. I’m a veteran and she shared with me that she’s also one and I always appreciate people who made that decision like I did. Overall, purchasing with CARCHEX was good.

I was buying a second-hand vehicle. And I had experience with having warranties in all of my previous vehicles and wanted to continue having coverage on the vehicle that I was purchasing. I didn't know what I was walking into, so I wanna be covered. I did a research and the representatives at CARCHEX seemed very straightforward thus far. I am still waiting on the money-back refund within 30 days if you decide not to go with them. And I cancelled because of the price. I had a Mini Cooper quoted, and it was much cheaper than the vehicle that I actually went with. I went with a different vehicle, and the price jumped up a little bit. I told them I’d give it some thought and I did, and I didn’t wanna move forward with that anymore. Up until then, I’ve had a good experience with them. And they told me some things that other warranty companies didn’t offer, and I appreciated the information that they provided.

I’m a previous customer of CARCHEX in the past and recently, I went with them again. Working with them has been really easy and the communication is the big thing that’s helped. With them, it’s a pretty smooth and straightforward transaction, and I feel that it's reasonable dollar-wise. But so far, I have not used my warranty yet, so fingers crossed that it works as well as everything else.

I had Carchex for exactly 3 months. I wanted to cancel due to Unaccurate statements on what I was told and what the policy actually covers. It was $220 to start my policy. Upon cancelation I've given a total of $660. I never used or ever filed a claim. The refund takes 45-90 days after cancelation (which you have to mail a letter & cancelation form). Awaiting more than 90 days I called and asked about my refund and they said they are mailing me a $40 check? Does this sound like a company that cares about customers or their vehicle? I don't think so. I feel this company is a scam and does little to nothing for customers or vehicle issues. Stay away if you don't want to lose money. I recommend an extended warranty with a specific dealer.

Just like many people purchasing anything from a company selling anything I was skeptical. They listened to my concerns and explained everything in detail to put me at ease. I was made comfortable enough to purchase something that was a great product at a great price.

I have not received the hard copy of the contract within 7-10 days as indicated in the welcome e-mail. I have not received response from the agent and I talked to a different agent who hasn't sent the information that we agreed was going to be sent. I wasn't able to review the contract within 30 days and I am dissatisfied with the process handled by CARCHEX.

I purchased an extended warranty and these guys explained everything so clearly to me and got me in the right plan for my budget!! Would definitely recommend to anyone looking for coverage on their car. I price checked with several other companies and they had the best pricing AND the best coverage.

I had a warranty on my vehicle and it was expiring. I had talked to a provider and I didn’t care for what they were telling me. With CARCHEX’s deal, you get 30 days money back guarantee. I was talking with CARCHEX, and I didn’t know they had different levels of plan. They were telling me what they cover and they told me about three different plans they have. One they talked about didn’t cover steering so I asked why they don’t you cover it. They told me the plan they were talking about doesn't cover it, but they got one that does. And with the next plan, I asked them what they don’t cover. They said they don’t cover the ignition but they have a plan that does. So, I told them that I’m looking for a plan that will cover bumper-to-bumper. I consider steering a major maintenance job. And I’m asking for bumper-to-bumper cover, and they were telling me the steering is not covered. So, I’m still talking to people.

The sales representatives were very friendly and executed fast service. Was willing to work out affordable price with the most coverage. Hoping when actual claim is filed things will be processed as smoothly as initial sign up was. Continue the great work.

Purchased Titanium warranty with Carchex on Friday May 10th 7:30 pm. After full purchase I received my warranty info via email and saw the warranty is provided by American Auto Shield. This company was not mentioned when I spoke in length about the coverage. I was sold on the Carchex reviews. Researched American Auto Shield and read an alarming amount of negative reviews. Additionally, Ripoffreport.com consumers advise to NOT BUY.

When I was researching which company to use for a vehicle inspection it was very difficult. I read many horror stories. I decided to go ahead with Carchex. I am extremely glad I did. They were outstanding. Super fast scheduling and even faster report upload. The inspector was very thorough and did a great job. Very detailed and took many photographs. Obviously I cannot speak for every inspection completed by Carchex, but my inspector and inspection was top notch. If I ever need a vehicle inspection again I have no doubt I will be using the services of Carchex.

I wanted extended coverage for my vehicle and Carchex contacted me. I purchased my plan over the phone and the reps were very good and very well-informing. They called me and discussed with me my coverage and they gave me the information I feel that I would need.

I needed extended coverage because I do a lot of travelling for work and I needed to make sure that was covered. CARCHEX had the best price available. The rep was courteous, smart and to the point.

CARCHEX took money from my card and sent me the information. But I read it thoroughly and it’s not right for me. In fact, I had my attorney checked it over and he said that the warranty is not for me. He said there’s no way that people keep receipts on every gas and oil change, and that’s the only way they will pay for anything, if you have receipts showing it. I’ve had the car for five years and I don’t have a receipt on every oil change. So, I have the extension number for the man that I talked to and I'm getting ready to call him. I will not be taking the contract, so I’m gonna cancel it and have my $125 returned to me. And for all that, $125 a month is steep. Other than that, the people I’ve spoken to at CARCHEX were very good. They convinced me that I should at least read the contract, which is what anyone should do before they sign anything.

The car was starting to get higher in the miles and my wife has a high-mile vehicle. She's had issues with hers so I just wanted to protect myself. I looked at comments from different car companies and found that CARCHEX was in the top five of extended warranty companies that I looked into. I spoke with their rep and it went smoothly.

I called and started a policy with this company on January 16th. When I received my contract a couple of weeks later there was an error with what they had on the contract. After questioning this I was told to supply a picture with the current reading which I did immediately. I was told everything was good and they were going to reissue me a corrected agreement. Several weeks (4-6) had passed and nothing so I called. When I called I was told by ANOTHER customer service agent that they needed more information about my odometer and I had to resend everything that I had already sent.

This is m second policy with CARCHEX and I could not be happier. My sales rep, Tony, let me take my time and provide me with every bit of information I needed to adjust and finalize the coverage I wanted/needed. Thank you!

Erin is such a wonderful representative - she is so patient and kind - just wanted to help me in any way she could and was in no way anxious to just sell a warranty, even encouraged me to do comparison research, which resulted in my decision that CARCHEX is for me. My peace of mind is her utmost goal - she was able to answer my questions in a very honest manner and pointed out all the ways CARCHEX has earned so many excellent reviews and respect for its outstanding service - so encouraging to see that such good people are out there and to know that she is only a phone call away should I have further questions.

We had a warranty through the car company we bought our car from and it was only a two-year warranty. My wife got to looking at what CARCHEX had and noticed that it was a more lengthy warranty. The mileage and the whole package was also better, so we purchased from them. We have LegalShield at our place of business, so we went through that. As far as I know, we don’t have any problems with CARCHEX and we would recommend them for somebody else just because of who they are, the way that they handled things, and the way things went for us.

Adam was very precise, very kind, very clear, and very caring. I would recommend him for getting info over the phone, I would highly recommend Adam. He sounds like a good person to talk to. He was the best customer service person I've ever talk to. Please move Adam to the top of the list. If you can please move him up the latter. So he can have a chance to get him experience.. And find out what he actually wants to do and want.

I’ve used CARCHEX for at least two other vehicles and I’ve been pleased with the product. I wanted to have the car covered for major incidents. The reps explained the benefits and the cost and exactly what I wanted in an efficient manner. The agents answered my questions, were complete but also quick, and I got what I wanted. When we’ve had to use it, it was through a local service group. That was very easy, non-argumentative, just the facts and got the job done. Having a protection plan is very relieving as far as anxiety about what could happen. I know what the coverage is, the price was reasonable and the whole process was very easy. I would highly recommend CARCHEX to a family member or a friend.

Well they called me every day and answered right away when they wanted me to buy their warranty. I took my truck to Brakes Plus and it needed a sensor that said it was covered in my book. They were on hold for over 2 hours waiting to get the part covered while my truck and I sat there. Customer service is only good until you buy the warranty I guess.

I wanted to make sure my mom had a car warranty and it was easy to enroll with CARCHEX. The rep was courteous, friendly and answered all of my questions. The warranty is good to have for my mom.

Having a vehicle protection plan is very, very valuable. I liked CARCHEX' consumer ratings. Purchasing the protection plan was easy. The rep answered all my questions.

We don't have any existing issues, but we got an extended coverage with Carchex in case something were to happen. Purchasing from them wasn’t difficult and their reps were courteous and friendly. And they worked with me on a payment plan. I would recommend them.

My experience purchasing the extended warranty from CARCHEX was not very good. I got calls from about four different people all trying to sell me the same thing on the first few days. They were a little too pushy. Most people would like to think about it instead of getting inundated with phone calls time and time again. And then when we got down to it, they didn’t get the right name on my CARCHEX. I called them as soon as I got it, but Ralph had already gone home for the night then. The next day he called me back and I was gone. So, I called him earlier today, and I haven’t heard back from him. So, I’ve been waiting for a callback from Ralph to get that all set up right.

This company has great customer service. They go above & beyond with any problems you may have. When it comes to towing I wish it was unlimited miles to your dealership and a higher limit for the dollar amount they will pay.

I originally went with Delta Auto. They were a little bit cheaper and offered more. And they were really pushy. Then the guy from CARCHEX called me back, and I told him that I went with Delta Auto, and he told me to go to their website and look at the bottom. At the bottom, there’s something stated that it was not a real warranty service. The CARCHEX rep filled in all the info about Delta Auto. He told me that for the insurance industry, you need to be registered and you need to be backed. He also said that I would rather not have a warranty than have a warranty with these guys because it was gotta be a waste of money.

My vehicle's warranty was up and it's an expensive vehicle. I was searching for engine, transmission, and electrical coverage, and CARCHEX was more competitive than the other ones that are offering similar services, plus they had 5 stars. I asked the rep questions and he provided information based on what I asked. All in all, it was a fair experience.

I got an extended warranty on my car as a precaution and I got one from CARCHEX. It was easy to purchase from them and the rep I dealt with was able to answer my questions. I thought that my warranty had bumper-to-bumper coverage and CARCHEX would fix whatever little thing would be wrong with my car. I also thought they'd help if something was wrong with the car and if I was given a bad one, then I'd get another car or something. But I need to learn some more about this warranty. Lately, I’m supposed to get the brakes changed and I thought I wouldn’t have to pay anything, but I still gotta pay a little something. So I wish they'd could cover my brakes all the way

When I contacted Carchex for a warranty after countless searches the salesman made me feel assured I made the right choice. The customer service experience from Larry ** was awesome. But that's the extent of good service from them. When it came down to filing a claim, AAMCO, who Carchex recommended had a very hard time reaching an adjuster for approval of repairs, stating a two hold hold time over the phone. Finally he couldn't reach them after submitting a contract. I took my car in for repairs listed as covered prior to that. However, not only did aamco not get through to an adjuster, I called to speak to one after waiting over a week just to get an approval while my car sat in the shop and my rental car payments accumulated that was to be reimbursed to me after all repairs were made.

First of all, let me be clear that Carchex is only one of the companies feeling my anger at the moment. I researched an extended warranty for my truck and thought I had chosen a reputable company with them. Boy was I wrong... My contact was sold, and then underwritten with American Auto Shield. I’ll leave it up to you folks to read their reviews (terrible.)

The CARCHEX sales representative was very kind and nice. I spoke with the gentleman and it seemed he had an interest in trying to help people. It wasn't about getting a quota. He was just being sincere and helpful. The reps explained everything to me about the program, my package and benefits. I felt confident giving them my credit card information. Having the protection is economical and it just makes sense. It's what you know a person needs this day and time driving a vehicle. It was a good experience.

It's very important to have a warranty, for peace of mind. Acquiring one is a smart thing to do. I looked at four or five other warranty providers, and CARCHEX had a better package. The rep was friendly, knowledgeable and outgoing, and my purchasing experience was fine. I haven't had any issues with my package, and I'm thinking about adding two more vehicles to it. I already called a couple of people about CARCHEX. I told them it's a good package and why it's a good thing to do. We're a military family, and we've passed the word along.

The warranty on our vehicle was almost up and it’s very valuable for us to have a warranty for this vehicle because we have a lot of electronics in it. We wanna make sure we're covered while we have it. When I did my research, I could see all over that CARCHEX was rated the highest over other providers. They had great customer service and the price was better than what the dealership provided. I got four offers and CARCHEX was just very accommodating and didn't hound me on the phone as other people did. I got some people calling me 20 times a day, CARCHEX didn't try to do that. The rep was willing to listen to us about the particular coverage we're looking for and work within our budget and the timeframe that we needed to get everything done. I was really happy with them.

I’ve been looking for extended warranty because mine ran out. I called the dealership and they said they weren’t gonna offer anything because my car is seven years old. I was googling and I called Endurance, but they wanted a deposit. I wasn’t gonna do that because I never heard of such a thing of having to put a deposit down. I went back online and I was still googling and I came across CARCHEX. I called them to get a quote and see what they could offer me.

Jeremy was a joy to talk to. He was polite and professional. All my questions were answered and the only thing that I would change is that there is a 30 day or 1000 mile wait on the policy. Other than that I can't complain.

I have a low mileage car and the that warranty on that expired and I need to get an extended warranty. I was familiar with CARCHEX from a previous car I've had coverage for, so I decided to employ their services. The rep was friendly and though we may have gotten off on the wrong foot, we worked through it and he understood what I was asking of him. After we figured everything out, I was thoroughly assisted.

We just bought a new car and the dealership tried to sell us an extended warranty, but it was closer to $4,500. We have them on our other vehicles but we broke the bank getting them. The car was only $9,500 so I couldn't fathom tacking on an additional $4,500. That's half the car, so it didn't make any sense to do that. So, I just told them I declined theirs and just looked elsewhere and I found CARCHEX. I looked it up on Consumer Reports. Purchasing was easy. It was just a phone call. The rep was very nice. I've only had the protection plan for a few days, but it's peace of mind because I'm not worried now about the what-ifs. I hope I never have to use it. But if I do, I hope CARCHEX is who they say they are. I would recommend them.

I've been having some problems with my vehicle. So I wanted to make sure that I was covered. I googled the top extended coverage provider and found the number one; however, they don’t cover California. CARCHEX came up as number two and they cover California. So, I just went with them and they gave me a really good rate. The guy that I spoke to was very helpful, knowledgeable about the plan, and he gave me a sense of security. It covers bumper-to-bumper for all major issues, which is very valuable. Now, I’m able to move on with my life knowing that if my car decides to act up again, it’s covered and I’m covered. You don’t have to worry about paying large sums of money out of your pocket. With only $200 deductible, that’s doable rather than paying a $2,000 out-of-pocket.

I called interested in a policy for my "NEW" 2012 Hyundai Azera and the agent and the manager were very professional and answered my questions and did a great job of describing the product and I ended up buying a policy.

I have a car that’s 2013. I just bought it secondhand and the insurance went up on it. Carchex called me up and I talked to them on the phone. But it was a little too fast and I even asked them to slow down a little bit. But it was all right. This will be my first time of having an extended coverage. They gave me thorough information. Then the rep was supposed to email me some paperwork, but he never did. I also haven’t received any package in the mail yet.

I wanted to make sure that I was covered for anything when something went wrong with my car as I bought it through my bank. My aunt is also with CARCHEX and they have all treated her well so we went with them. It was easy to work with them. Very fast and convenient, which was really nice. The reps were very professional and knowledgeable. Any questions that I asked the rep, there was no misleading information. Overall, it was a great experience. Now that I'm driving, I feel more secure and I'm not really worried.

I like CARCHEX. I enrolled about a week ago in case I need some major repairs on my vehicle. First, I called Better Business Bureau and I liked CARCHEX' rating. Then I called the 800 number. The rep was very nice. He explained everything to me. I recommended CARCHEX to another friend of mine. He's gonna call the 800 number too.

Needed to cancel my contract and it was fast easy and no hassle. Also asked for a refund since my contract was within 30 days of purchase and I'm expecting to see my refund with in the next 2 to 3 business days. Which is awesome.

I’m an employee of Mattress Firm and CARCHEX is one of our employee perks. My car had a high mileage and it’s older. Purchasing from CARCHEX was seamless and cut-and-dried. I spoke with the gentleman on the phone it was all done over the phone. I told them what I was looking for, and then it became qualifying questions, like, "Why you’re looking for this? What is the mileage on your vehicle? This is what we can do for you, and this is what we can do…” It was just a back-and-forth dialogue. I just received my welcome packet yesterday in the mail. I hope I don’t have to use the protection plan, but it’s gonna be valuable.

Carchex had the better services and they also provided more information for what I needed, as well as for things to suit my needs more. The rep I spoke with was good. They got back in a timely manner, so that means a lot. They were very informative, too. The rep answered all the questions that I had. So, that was good. The cost was convenient for me -- that was why I went with it.

My car is used. Even though it’s still low mileage, it’s always a safe choice to get warranty especially on used cars, and you don’t know what to expect. The machine could break down in the future. CARCHEX offered the highest amount for repairs among all companies. They usually give me about 10 grand. CARCHEX gives about 15,000. Also, it has a couple of awards that other companies didn’t achieve from earlier years and they’ve been around for quite some time. Their online reviews are great. The protection plan is very good and the experience was awesome. Very good interaction, good customer service, got what I needed and overall great experience. I like that they help out with the veterans from the military. That is a plus because they assisted me very well with the discount and it dropped my payments significantly. I'm very happy about that.

We were getting a vehicle that has a bit more mileage on it. So, we were looking for something to make sure we're covered through how many expensive repairs coming up. I contacted several companies and did a bit of research on what the reviews were with other people's experiences. They all seemed to be pretty much the same, but CARCHEX offered the best price. Their rep, Erin, did very good. She was very polite and thorough. I'm looking at CARCHEX to get an extended warranty on my vehicle that I have now that is still under manufacturer's warranty for another 7,000 miles.

I've had a bad experience with another auto warranty company where they replaced stuff begrudgingly and took almost a month to do it, and it broke. I wanted somebody that was more reliable, and that's why I chose CARCHEX. I liked the option for wear and tear, and that made me decide to go with them instead of Endurance. I talked with a representative. It was Sunday. He brought up the wear and tear thing because it was his job to say, "Here's why we're better than Endurance. Endurance will hassle you. They're gonna say, 'Wear and tear, and so we’re not covering it.'" I didn't wanna pay a lot of money for something that won't be covered. He was very good.

I would like to have a warranty on my cars just like the extended warranty. I had CARCHEX before with my previous car. With the first policy I had, my only problem was the dealer recommended a new transmission for my BMW, but they didn’t want to put a new transmission so they ended up rebuilding it. Six months later it broke down again, so it was work for them. But other than that, I never had any problem with CARCHEX.

I had Ben as my point of contact and he was professional and helped me get the warranty I needed at a fair price! I wish that more people were like Ben! I originally didn’t want the warranty but after some explanations and some further talking, Ben helped me on the right path to ensure my safe travels.

I’m single on a one income home and I’m not sure I can come up with the money for a big repair and my car was about to run out of warranty coverage and I thought I needed something to protect me. The people at CARCHEX were very professional and returned my call in a timely manner. Buying the warranty was a wonderful experience, they worked as hard as they could to get me the lowest price they could (which they did) and increased the length of time that I would be covered. They assisted me as if I was the only customer they had.

The vehicle I purchased has a lot of miles on it, but I will be driving only on the weekend. I went online and found that CARCHEX was a 4 out of 5 stars, and read the reviews, and I thought why not just give it a try. At first, I started not to go with them, but then they gave me a discount. They had a lot more to offer than the previous company I was working with. Also, they showed good customer service. I felt like they were down-to-earth. They weren’t robotic or mechanical like most people over the phone. I understand they make a commission, but they let me know that they can guarantee me a good service, so I felt confident.

I'll travel over the next couple of weeks so I wanted to make sure that my car was covered. I found CARCHEX which has a 30-day money back guarantee. At first, I talked to someone to get a quote then I purchased it online a week later. It was easy and very fast. Their reps were very polite. They were able to help me and they gave me the plan option immediately. Having a vehicle protection plan is valuable especially if travelling. You would want to have the extra reassurance. My experience with CARCHEX has been short but so far, so good.

With CARCHEX you cannot make a claim unless it has been 30 days and you have to put an additional 1000 miles from your odometer read from the date of purchase. Know this before you buy contract w/ CARCHEX.

The people from CARCHEX were very friendly. They were able to work with my budget. They had quoted me two different amounts and it was still over what we wanted to consider for the purchase, and they were able to work within our numbers. They explained everything very well, and they knew what they were talking about. We already got our paperwork and the payment plan and everything were set up. So, no more hassle. You should consider CARCHEX. What they're offering you over the phone's exactly what you're getting.

I looked into acquiring extended coverage for protection against unknown expenses. CARCHEX takes care of ridesharing, and their specialist was very nice. I'm satisfied.

My vehicle is a 2015 and it was going up on 50,000 miles. Having the warranty is very valuable and purchasing it was easy. CARCHEX was upfront in quote and from the time I called and got a quote, everything has gone pretty smoothly. So far, it's really a good kind of service.

I'm on a 30-day waiting period with CARCHEX, so I'm under the assumption I couldn't use them for any reason within that 30-day grace period. And the first guy would call me at work all the time, and I asked him not to. But CARCHEX is a cool, good and easy company. I liked the guy I talked too. He made the conversation interesting.

If friends would ask me about CARCHEX, I would tell them to go with it. I've used the warranty before and I was happy. There are good prices. The reps are knowledgeable. And anytime I put in a claim, it was covered. It's a great company.

I am very pleased with my purchase of the CARCHEX Care Vehicle Protection Plan. Not only am I impressed with the warranty, I also feel a great sense of relief and confidence that this service contract will ensure that my vehicle will be covered in the event of a major vehicle breakdown or failure. I realize the importance of maintaining your vehicle with timely servicing, and now I am equipped to do so with CARCHEX.

I wanted to have the peace of mind of not having to worry about taking the car in and needing some work on it. The current car that I have is a BMW and maintenance on it can be very expensive. I'm not sure I would want one without coverage on it. CARCHEX was originally the middle in terms of price point. But when they offered me a discount so that they would be the lowest, I took it. The protection specialist who assisted me was great. He asked me what I was looking for, and the different options that I had, and asked me relative to everyone else I was looking at and where they stood. If it wasn't for him, I would have called back and thought about it a little bit more.

I wanted to protect this expensive car that I bought and decided to get extended coverage for it. I did some online research to find some good ratings of companies, and I saw that CARCHEX was highly rated. The guy that sold it to me was very prompt in getting the information. He was also very knowledgeable and worked out. I was very happy with the whole process. The package that I received was very helpful. And because of the protection that the warranty gives me on a lot of those components, having the warranty is very valuable. I would recommend CARCHEX. I already have recommended them on a Mercedes website.

With cars being as complex as they are electronically nowadays, I figured having the extended coverage would be a wise idea. I was going with another company to start with 'cause they contacted me first, but when I started getting two different bits of information, one from the representative and one from the manager, they were not matching stories. Then they told me they couldn't offer the same offer if I called back, and it sounded a little shady to me. I really appreciated that CARCHEX was understanding and pretty easy to deal with, and it seemed like everybody was on the same page, unlike the first company I spoke to.

I bought a car from a dealer and I thought that it would be good. They had all the mechanics who could check the car out and they would know if there was anything wrong with it. When I went to sign the papers, though, the loan guy told me that there was no warranty on the car. I didn't think anything about it and I just said okay. Well, I had the car for less than 30 days and a wheel bearing already went out and cost me $1,200. I knew that there were extended warranties and so I then started really researching about them. CARCHEX was one of the top two in the articles that I read so I decided to give them a call because I sure didn't want to go through what I went through again. There were also a lot of comments by people who had taken out their coverage who seemed happy with their response time and felt like anything that goes wrong with the car is covered.

I just bought a vehicle so I needed to put a warranty on it. I checked with the companies and CARCHEX was able to give me the package that was the best. I wanted to make sure to cover the electric and the powertrain and they were able to give me that kind of package. Obtaining the plan was easy. It took them about a day to get everything set and done for me. Their rep, Tashawn, was a good guy.

I have a 2016 X6 BMW and I spoke to one of my neighbors in the building that I live in who also has a BMW. He told me that if I don't have an extended warranty from the dealer, I might want to look into something because BMW is a very expensive car to repair. I looked online and received two quotes. I got one from AAA but they would not cover my vehicle. I went into the BMW website and CARCHEX had an ad that popped up.

CARCHEX got the biggest bang for my buck. They had the best quote with overall most to offer. Their plan coverage is good and their reps were very nice, too. I've been with them for two weeks and everything’s good. I'm just waiting on my package so I have everything they said that I got in the coverage on paper for my own records. Once that gets here, I'm satisfied.

My vehicle's warranty is almost up and after looking at ratings and the price, I went did an extended coverage with CARCHEX. It's very valuable having a protection plan because if your car breaks down, you’re screwed. It’s a lot of money. During the purchase, the CARCHEX rep that I had was very professional. He answered my questions and explained to me the doubts I had about the contract. He also said that I could contact him with anything that I need and gave me all his information.

I did a bit of research before I decided to go with CARCHEX. I talked to their rep, he filled me in on what the coverage was, and we went from there. Because of their deductible and the parts repair, I went with them. The plan that I have with them is good.

We use our car quite a bit and drive a lot so, I wanted peace of mind and CARCHEX had good reviews. They are also accredited, which made me use them. The purchasing process was very easy. The salesperson was very proactive and thorough. He kept calling me and reminding me. He also emailed me. He was very professional, personable and easy to talk to. Having a vehicle protection plan is invaluable and there is no monetary value I could put on it. I have to have it.

Given the cost of repairs for my vehicle, I got extended coverage for it and went with CARCHEX. They have better reputation than other providers. They’re recommended by a lot of different groups, and they seem to have the best backing. And then, during purchase, their rep answered every question without me asking, so I was happy. The experience was great.

I care about my car and I want it to last. CARCHEX was the first reputable extended warranty provider that I saw online. I wanted bumper-to-bumper but I have a used car. I did get the titanium package so, I got the best package that I could. The rep was good and I paid CARCHEX the money but I don’t know if I might keep it because they told me that I had to wait 30 days or 1,000 miles but on the paperwork, it was different.

They have really good customer service. They also answered all of my questions properly. I'm glad I chose CARCHEX. My car is almost at 100,000 miles and knowing that my Mercedes Benz will soon start acting up. Carchex will handle all major repairs with just a co-payment of $100. You can't beat that.

ABSOLUTELY THE WORST COMPANY I HAVE EVER WORKED WITH. DO NOT BUY ANYTHING FROM THIS THIEFS. It has been over 2 months now and I still do not have my refund. They are criminals and should be shut down immediately!!!! I will be getting a lawyer and suing the crap out of them. DO NOT BUY FROM - TRUST ME!!!

I've been driving for 30 years and I've never had any issue with my cars, but having a warranty gives me peace of mind. CARCHEX had good reviews, and everything was really good during the purchase. The guy was really experienced and he was able to explain everything.