CARCHEX Reviews

Having a vehicle protection plan is valuable depending on the vehicle, and it was definitely valuable in my vehicle's case. My vehicle looked like it was in really good shape, but had over 200,000 miles on it, so I thought it would be best to check to see if an extended warranty was available for it. CARCHEX was recommended by Kelley Blue Book, so I thought that was a fairly good recommendation. When I purchased the warranty, the representative answered all my questions satisfactorily and was very prompt with the information. The one thing that I have not received yet is the documentation which I assume that they were going to mail to me. Yet as a whole, the purchase process was very easy.

A mechanic who is a friend of mine recommended that I get an extended coverage for my car. I’ve found CARCHEX on my own, but he recommended the aftermarket insurance. CARCHEX continued making contact with me, and in the end, I wound up talking to three different people. They had a promotion going on the day I signed up. It was their end of the year promotion, so it was the last day of 2018, and there was some kind of a percentage off. CARCHEX's customer service treated me reasonably well. I did plenty of customer service training, and so I would put them at par with people I work with. But I would’ve liked more detail. Also, I haven’t gotten anything in the mail yet or any policy coverage explanation.

Every person I have spoken with have been exceptional with their care towards my needs. I would highly recommend them to family friends or even professional contacts. Best part also for me is my auto insurance recommends CARCHEX to their members. Being a member in good standing with BBB is helpful also.

New cars have so much electronic stuff and that's where you can really run into a lot of cost if any of that goes wrong. So when my regular coverage was about to expire, I went online looking into extended coverage. CARCHEX had a good 5-star rating and the people that walked me through things seemed to be very knowledgeable. I talked to two people, one was the guy who explained the policy and then the other fellow who talked about the finances. I researched a couple of providers, and compared to another company, I have a better value with CARCHEX -- smaller copay, better coverage and a smaller premium. So far, I am very satisfied and have had a very good experience purchasing the protection plan.

No one likes to be without a warranty. Somebody mentioned CARCHEX so I made a call and the salesperson whom I spoke with said that the best time to get the warranty would be right then. In another year, it would be a little more expensive. Buying my warranty from them was very easy and their rep was pleasant. It's been valuable to me thus far.

Was very knowledgeable of what I wanted. Polite and answered all my questions. Made sure I knew what I had and checked to see if I could get any discounts. I would send my friends and family here if they were looking for a warranty.

I bought a used car and got an extended coverage to save cost. I compared the coverage with Kia and looked for whichever offered the most. CARCHEX was less expensive and it has better coverage. The warranty covers everything except wearables. The only complaint I have is that I haven’t got any documents yet. I haven’t got anything in the mail from them. Otherwise, I had a good experience with their certified vehicle protection specialist and the purchase was easy.

I’m not pleased with the reliability of my car so I wanted cheaper repairs. CARCHEX was one of the very few that got back to me when I asked them for a quote. Their rep was very polite. He gave me all the information I felt I needed. He gave me some time to decide if I wanted to go with them or not. It was no pressure. He wasn’t calling me or hounding me. I called them back at my choice and got it done. The purchasing process was very easy as well. I would highly recommend them.

Our other warranty was ending and we wanted to keep our car covered. I read about various ratings online and CARCHEX and one other company had the best rating. We chose to go with CARCHEX. We inquired and they sent us some email documentation. They sent us everything in advance so we could review it. Then they followed up over a two-week period because we didn’t have time to get to it. On their first follow up, I told them when to call back and they did. Everything went well with the procurement of the policy. It took 90 minutes and it was very easy. We just got the policy in the mail. CARCHEX seems to have all the coverage we were looking for. It's really valuable if your car breaks and I expect it'll work out fine. Hopefully, if we ever have a claim, there won't be any problem or issues. So far, I'm pretty satisfied with CARCHEX.

Our warranty was ending soon and we looked into extended coverage. I started with Google, made some phone calls and looked at a lot of ratings. I was speaking with Ben from CARCHEX as well as another individual from another company. And we ended up going with the other company. When that took place, Ben called to follow up, and I told him that we were going with this other company. He knew of them and he was actually warning me. He said I should check into it 'cause the other company was actually a scam. I thanked him and told him I would look into it. Indeed, the other company was a scam. Our bank was able to stop that payment, and so after all that was cleared up, I ended up calling Ben back with CARCHEX 'cause that was our second choice. I thanked him for his attention and the customer care in our place. I would recommend CARCHEX. Definitely check them out.

I spoke to the people at their Royal Administration, they have no knowledge of what they are doing. You don't put used parts in an engine or on it. It just is not done. But there it's a norm. I am schooled trained Transmission specialist. I have rebuilt engines. This one thing we were told not do. Also the billing work being done. Use what the last expensive for their Clint, CARCHEX. We don't want to make the mechanic unhappy do we.

I got a car for my son and I felt like getting extended coverage was a good deal. It’s an older car and it's gotten over 100,000 miles. And in his job, if he has a breakdown with the car, I'm not gonna be able to just dole out what it would cost to fix the car with everything. So this way, it gives me peace of mind. I went online and CARCHEX was one of the ones that were recommended. Their rep was very helpful. I already knew what I was gonna do, so he didn’t really have to sell me anything. We just worked through it and we got signed up pretty quickly. He was fine. He also seemed to be confident and knew what he was doing.

Our Ford Escape is getting to an age where stuff starts to happen. Last year, I had an expensive year of repairs. I saw the writing on the wall and I wanted to keep the car for the long term. The purchasing experience went well. I talked to someone a few months ago, they didn't really follow up, from another company. I got an email and just looked into it. It seemed to be a good plan. Their certified vehicle protection specialist was very professional and we had a good interaction. Having this warranty made me feel having good peace of mind.

Cars appear to be costly when having a new vehicle. I got a coverage for my 016 Chevy Malibu from CARCHEX. Its rating and reviews made me go with them. Their vehicle protection specialist was good. I was looking for a full coverage on my vehicle like I almost just as I would have gotten it with a regular bumper-to-bumper coverage. There are no wear and tears and anything considered normal maintenance. Purchasing the warranty from CARCHEX was easy. My experience with them was good.

When buying a car, if the person selling you the vehicle is trying to keep you from leaving, then 9 times out of 10 it’s a bad deal. But the person who knows they're giving you the best deal and coverage out there is gonna let you go if you wanna go and search. The people at CARCHEX, however, were confident and I like that. It was kind of a given to get an extended coverage for my Mercedes-Benz because their parts are expensive. And insurance doesn’t really cover everything that you need so you wanna make sure that you’re covered and that you’re getting a good deal. It’s a luxury vehicle and you wanna keep up with it.

The purchasing process with CARCHEX was good. I initially interacted with a rep but then he started being too pushy because I liked to really discuss things over before I purchase stuff. The annoying phone calls could have been improved. I'm the type of person, if I wanna buy something, I don’t need any salesperson calling me every day or every other day. So, I ended up buying the warranty three weeks later by just going through the website and buying it. But CARCHEX seems to be a legit and a pretty good company.

CARCHEX sold me a Royal warranty, which is like a switch and bait... CARCHEX has great reviews... but doesn't tell you, they are a "Selling Agent" as I was advised today. I was told on my first repair, by the adjuster in Texas all the amounts he was covering including rental of a vehicle over the weekend. Monday, I picked up the vehicle, Royal's agents in Massachusetts adjusted to lower what was originally agreed to, and removed the rental coverage. Several months later, I have another repair needed, and they are covering, exactly, nothing. This is a horrible warranty company, I would never ever do business with this company. Sad part is I did all my due diligence in research and reading fine print, and nowhere did it say I was being sold to branch arm of another company under their umbrella. I am canceling warranty today and paying the shop.

I did a search on warranty companies, and I called the different companies and gave them my requirements. CARCHEX came back with the most comprehensive plan at the most affordable price. I ended up going with them because of coverage and pricing. The rep knew of the coverage that was gonna be provided and what the exclusions were. When they gave me a price and I kinda explained to them it was more than I anticipated, they were the only one that went out their way to go to a higher level to see if they could reduce the pricing of it, which they did. I had a pretty good deal and they would be the first company that I recommend.

I was impressed with CARCHEX because they were so persistent and they kept calling me back. But they were not hounding me. I told them to call me on certain day of the month because I only get paid once a month. I talked to a manager there and they worked out for me. I'm a disabled vet, and Raul and his boss, Danny, bent over backwards to accommodate me. I appreciated that. So, I'll bend over backwards to make sure they get the payment. Also, Raul would always call me back whenever I asked him to.

We got a used vehicle that had over 100,000. I know that I can't afford anything major to happen to a vehicle, so I might as well get a warranty that'll cover all of it for me, for my peace of mind. I looked at a few companies and CARCHEX covered the most, had better reviews, and popped up as the number one for 2018. Most people said CARCHEX was good.

After taking my 2012 Ford Edge to the Dealer 4x, for 1 week's worth of A/C each time - they couldn't fix it. I took my car to Davis Auto; they fixed it in 4 days... It only cost me $250 deductible. Beautiful!!!

Salesperson was very nice and answered all my questions. Told me about the thirty day cancellation policy. I ordered a warranty that day but decided the next day to go in another direction. I called customer service to cancel. The rep said she would email me directions on how to cancel, guess I couldn't just do it over the phone. She sent an email that did not include cancellation directions. I emailed her back requesting the proper information but got nothing. I emailed the sales rep for the same info and have received nothing. Apparently they are good at selling but not in cancelling. I have to now dispute the charge with my credit card company. Not happy!

When we purchased the car, we were offered extended warranty at the dealership but I told them no and that I would get it through USAA like I normally do. I called USAA the next day and they said they no longer do extended warranties so I was forced to go online and look up who all said would be the best one to go through. According to what I read online with Consumer Reports, CARCHEX was a good one so I went through with them. The CARCHEX rep was really nice. She asked what kind of car we bought and they offered a policy that we thought was perfect for what we wanted. We did everything about the purchase over the phone, so it was easy. The rep said that I'll receive my policy in about a week and I'm still waiting for it to arrive. I'm satisfied with everything so far.

I drive a Silver Ranger and it didn’t have any warranty on it, but it does now with CARCHEX. Purchasing the warranty was easy and they gave me a senior discount. The rep answered all my questions and was a good guy.

I asked the representative from CARCHEX questions about the longevity of the company because in this industry, especially with car warranty, there are so many fees out there. I’ve been taken advantage of before. And so, I felt very confident with him that he was definitely aware of the product. I told him about my concerns and where I was at with buying the product. The gentleman was very familiar with the product, and he answered all of my questions. CARCHEX did their part and their purpose. I would definitely recommend them.

Every time a claim had been submitted it was contested including having the dealership call me to say I don't have a contract (TWICE). After several hours of my time on the phone I was told it was a computer error. They don't cover rust issues so if you live in the rust belt not worth it. I had an issue with electrical - wouldn't cover diagnostics until I spent hours on the phone.

I have a 2017 Dodge Laramie with all the electronic bells and whistles. According to ConsumerAffairs, it's not the most reliable truck and the one I have is out of warranty. I figured getting extended auto coverage was a good thing to do. Getting a vehicle protection plan from CARCHEX was easy. Their salesman told me how good their warranty was and how bad other companies were and I believed him.

My other coverage was running out and I wanted to extend my vehicle's coverage. It's very important to have coverage and I chose CARCHEX because they had a decent Better Business Bureau rating. Since I've had extended warranties on my vehicle before, I knew what I was looking for. I told them that and they told me the cost and what it was. They also tell you what's covered over the phone but that's not the contract. They would mail it to you within 14 days, which is kinda backwards. They should be able to email you the full contract.

I looked into Mopar earlier, and they were cheaper but it looks like the warranty is a bit better as far as things they cover on CARCHEX. I spoke with their rep and he explained that they have a two-year, zero-interest offer for 70-something a month, so I chose that one. He was a good salesman, and he did a good job. My husband listened to him, too.

I was very pleased from start to finish in my conversations with Raul & Daniel! So happy we could have a meeting of the minds. We came to an acceptable price!! I would recommend your company to my friends. Here's wishing you a happy new year!

My coverage was running out, and I needed to get more. CARCHEX popped up and I had a good experience purchasing extended coverage from them. Their guy was helpful and informative. He wasn't a computer. Thus far, having the protection plan has been very valuable. I know that new cars are computer-oriented and there's no way I can fix them or afford the repair.

CARCHEX Care Used Titanium, 36 months / 30,000 miles. $200.00 Actual Cash Value, 90 days & 200 miles. 2/23/2021 85,127 miles, 12/23/2018. Carchex associate Gary was very helpful providing information about the CARCHEX warranty with product Quality, length of time payoff and pricing excellent member of your team!

I have had CARCHEX in the past and was very satisfied with their service. I have returned and am sure I can expect the same high quality service as before. I shopped around and the price is more than fair. I would recommend this extended warranty to anyone.

Definitely do not get a warranty through #CARCHEX. I hoped I was a special case, but after reading more reviews it sounds like they do this to everyone. Got a vehicle with 90k miles on it and wanted peace of mind for 3k$. I travel for work, and drove 16 hours to Florida and worked there for a month. Drove back and engine started dying randomly. Took it to a mechanic and they basically did a tune up spark plugs etc. Still did not fix it, mechanic said to take it to Ford to better diagnose it. Mechanic said it was, “out of time”. Basically engine needed to be taken apart.

Great service from Jason. Follow up on every email and phone call. Gave me options and was friendly and helpful. Reason for my choice was reviews and 95% approval on claims. BB rating and dealer that does my ruinten maintenance did have a positive review.

I bought a vehicle and I wanted to have some coverage on it. I was looking at the ratings and I saw that CARCHEX was really good at the Better Business Bureau. They also had good comments. There were a lot of details but the guy I worked with was very informative. He gave me full disclosure.

I was just inquiring about the CARCHEX policy on a Wednesday evening, and I wanted to get a quote, when the gentleman on the phone kept coming back with his offer that I already felt pressure. I had said several times that I would want to think about it, that I would talk to my husband and then I would give them a call back. I also mentioned that we just got a car from Lexus, and then he went on about theirs is a much better plan. It was a definite push. And then, he asked me to give him my credit card, which I did. So, I got into a contract with them by verbal agreement, but I wish I had waited because then I wouldn't be in this annoyance of having to cancel it. I ended up going with the Lexus one, so I called CARCHEX on Friday, left a message and emailed them asking to cancel the contract immediately. It has been less than 48 hours. But getting it cancelled is ike jumping through hoops.

I was given wrong information by the person who sold me my account. It cost me money from my mechanic. I was on the phone for over 3 hours trying to get someone from customer service to cancel my account and to refund my money but never could get through so called the company that my payments that took the money out of my bank account and had them stop taken money out to pay for your services. They stopped it when I told them to stop taken money from my bank account.

Carchex had a good high rating and good reviews. Purchasing the plan from them went very smoothly. They showed me different options for the vehicle and faxed out the quotes. Also, they explained some of the programs, in a sense, of what was a better program. It is fairly simple because there’s a little difference in price between the top one and the second one.

There are so many unknowns when you're purchasing a vehicle. I like having the insurance that if there's something that's mechanically wrong, I'll be covered and I won’t have a huge bill. So, having a vehicle protection plan is valuable. I looked into an option that could give me some additional coverage for my vehicle for a few more years in miles. My work place has this discount site so I used that and CARCHEX was the option there. CARCHEX offered me an additional discount and I bought an extended warranty from them. Deshawn, the guy that I dealt with was very nice, easy to talk to and he got me to what I was looking for.

I needed something to lean on if my car broke down and a guarantee there's something that can help me pay for repairs. I had a 2008 Super Duty and there are some common problems. They're not happening on my truck right now, but they eventually will. I purchased the policy to protect my car. That way, I don't have to pay $2,000 or more on my truck to get repaired and get fixed. CARCHEX's reps are good people to deal with. They're easier to talk to and it's easier to get stuff done through them. I do tree service and landscaping and we're getting slowed down during this winter season so making payments is getting tough on my end, but I still paid for the warranty.

I just bought a Corvette. I only really drive it on the weekend. Eventually, my wife gave it our son so it is driven a little bit more now. Since the car is so expensive, I figured that it’d be best to go ahead and get a warranty put on it. I decided to go with CARCHEX for it had one of the better rates among three companies I checked out online. It’s a little more expensive that I thought it would be but that's because of the type of vehicle.

After the warranty on my vehicle expired, I bought an extended warranty from CARCHEX through my job. Their customer service thoroughly assisted me. They were very informative and they made sure that I knew what I was signing up for.

I was shopping around for extended warranty and found this company. I decided to call and initially was talking to this guy who was good with information I needed. Then I was transferred to manager named Daniel. Man, this guy was bad. "Bone headed, talking over you, pressuring, making you feel you probably make worse decision possible for yourself salesman" that everyone hate, that who this guy was. How can people like this be in service industry? I guess that's the way he sells, was not going to work with me. Just ruined my day. Call this company if you wanna ruin your day as well.

I liked everything CARCHEX covers and I really like my rep. He was very knowledgeable and answered all my questions. He was really, really good. I’m happy with the plan that they offered.

Everything on the used car that I bought is expensive so I needed to get coverage. I considered about four different companies and CARCHEX was the best rated one. I'm happy with the coverage that they offered. I worked with Ronnie and I didn’t have any problem with him. He was knowledgeable, answered all my questions, and then helped me make the decision. He said I’m supposed to receive a contract in the mail, but it's been about two weeks and I haven’t got it yet.

I bought a used car and it was just almost out of its manufacturer's warranty. I'm semi-retired and I thought that if I had an extended warranty on the car, if anything needed to come up, it would be easier to pay for the warranty than it would be for me, a retiree, to go down and have it fixed. Also, if something happened to me, because I'm a little older, my wife would be covered for the next couple or three years. My daughter has CARCHEX, and she hasn't had any issues. So I thought that I would go with them as well because she did quite a bit of research on it. After doing some of my own research, I decided to go ahead and call them up, and I ended up with the policy. But I'm at the point right now where I'm a little bit on the fence. I'm going to do more research before my 30-day period runs out, that I can cancel if I need to.

An '07 Honda in top value is gonna be worth about $5,000 and if any other thing is wrong with it, it's gonna go for anywhere between $4,000 and $5,000. I was contemplating whether or not to acquire extended coverage because I haven't had any major problems with my '07 Honda. A rep was trying to get the price down, so we started talking about coverage. Is it worth investing $3,000 in coverage? And then another gentleman called me back and said something about they didn't get the right number of my credit card. When I called back, I found that the number they gave me to call back was a wrong number. I can't call anybody. I just said I’m not gonna worry with it. They were strange and I wondered whether or not it was a legitimate company, so I hadn’t made any contact with them since. On the other hand, Carchex did whatever they could to make the purchase more reasonable and more economical, and they offered me the Silver plan.

My vehicle's warranty was over, so I needed an extension. A friend of mine recommended CARCHEX then I looked at their website and a lot of people were saying that they were a good company. So, I decided to purchase a plan from them and I had a pretty good experience.

I bought a used vehicle and the people I bought it from would not give me even a 30-day warranty. It had enough miles on it and I decided for the first year or two, I wanted to see what happens and be covered. A warranty can be real valuable if something big happens. I looked companies up online and CARCHEX was rated pretty highly so I called. I talked to a fellow named Randy and I really liked him.

Davon ** was a pleasure to work with and he worked hard at getting me the best rate and deal possible. I can't tell you how professional, knowledgeable and reassuring he was through the entire process. He went beyond my expectations. I have not had to use the policy as yet but I feel confident that I am covered for whatever problems could happen down the road.

There are lot of negative review about the provider that is assigned to me. I want to cancel this contract and get my money refunded with immediate effect. At the time of contract it was mentioned no hassle and full refund in 30 days but till date nothing is being done.

Purchasing CARCHEX for my 2015 car went smoothly. The rep told me everything needed I know. Although it was a good experience, I still had some questions. I don’t know what's gonna happen to the car so having a protection plan is valuable.

I bought a used BMW and I know that I really can't afford to have it fixed. I've been seeing commercials about extended warranties and I've been having people call me about extended warranties. So, when I got the BMW, the first thing came to my mind was a car warranty. I went online and I talked to five other companies but they were just trying to make a sale so I went with CARCHEX. I appreciated their rep's kindness, making it about me and my car instead of making it about him getting the purchase. After I made my mind up, we set everything up within an hour.

I drive across the country and having a vehicle protection plan is very important. I dealt with Joshua, the CARCHEX agent, and he was really nice. But he was a little too fast for me as far as explaining stuff. I kept trying to get him to slow down but he was a little anxious to get off the phone. He told me that he would go ahead and send something to me on the fax to give me a chance to read it over. I think that made him feel confident that once I was able to slow down, read it myself and see it on paper, I would understand it more. Other than that, he was doing his job well. But right now, I’m not sure if I still understand my coverage and how it works. It was a little confusing. I started reading the coverage but there are deductibles Joshua hadn’t mentioned and some other things I wasn’t quite sure about. Still, I’m assuming that CARCHEX is a reputable company. If my engine falls out somewhere in St. Louis, they’re gonna replace it.

Having a car protection plan is very important. If I don't have it and I'm stuck somewhere, I can't get to where I have to go, and I have to pay a whole bunch of money. Why pay all that money when I could just pay a $100 deductible and it's fixed? My warranty expired, so I got extended coverage. I sent my paperwork out and everything went quickly. They gave me a little discount and I liked that. The rep also presented himself well and I liked his attitude. Carchex did well, except I needed them to add a person on my policy and they forgot.

Jerrell was a great representative. He made me feel really comfortable about my protection plan. I look forward to my policy starting and my new experiences at the repair shop when I need my vehicle repaired. I can now walk in with confidence about being able to afford the repair.

Anything that got so much electronics in them, it would be worthwhile to have some coverage past the manufacturer's warranty. I chose to go with CARCHEX for their service and the interactions with their reps were very good. I have looked around, and there were a couple of extended warranty companies for vehicles where the costs were cheaper, but I didn't feel like it was the quality I wanted. I also went through General Motors years ago, and CARCHEX service is comparable.

We made a decision that we're going to keep the two cars that we presently have for a longer period of time than we normally do. In the past, I rarely bought an extended warranty package, and when I did, it was usually on some kind of specialty car. CARCHEX wasn't the only company that I looked into. I looked into three other companies and they were evasive about giving information out. I had started out with Endurance and it was terrible. I would never ever do any business with them even though they were rated number one. On the other hand, when I spoke to the people at CARCHEX, they gave me an answer on everything I asked them, and that made me more comfortable. There were a couple of things we had to negotiate on and they were very straightforward and negotiated honestly. When they sent me my pricing, it was exactly what we had agreed on.

Paid $3400 for a warranty with this company and when I went to use it for a check engine light/rough idle they only wanted to cover a portion of my defective items. On a bill of about $680 I paid $400+. Another time I brought in my vehicle due to a suspension issues, they would only replace one strut (non-oem). I had to pay for diagnosis time and alignment and had to pay for the other strut as well. The plan I purchased was said to be a bumper to bumper warranty (titanium plan). So don’t waste your time with this company unless you are ok with paying 75% off a repair yourself if you need it.

I leased a 2017 Suburban and the air conditioning went out. And I couldn’t believe it, ‘cause I only have 38,000 miles on the car. It was covered bumper-to-bumper on the 36,000th miles. I did some research online and it turned out it was a common problem for that car. I looked in my file and found a letter that GM sent me that said that if it happens, I should take it in and they will pay for it. It was a wake-up call and so I started looking around for reputable extended warranties. Three days into my research, I stumbled on CARCHEX.

I was looking to have coverage on my 2009 GMC for unexpected whatevers and CARCHEX seemed to have the best reviews online. But after I purchased the policy, there was a communication issue and I'm trying to cancel the policy now. I've made four attempts to try to do so and none of them have been resolved. The before and during transactions were good and they answered the phone right away. But now it has gone to messages and then no response to an actual cancellation when I talk to somebody. I have been trying for weeks to cancel and I haven't gotten a confirmation. The cancellation is difficult to do even though it says on the website that it's no hassle and no worries.

Very helpful, patient time when step by step with the plan that I wanted to select. I will be recommending family and friends to this company in reference to car warranties. So far I am please. Thank for all your help.

Unbelievable!!! Defensive sales team. That I am not allowed to speak, talk over me and speak down to me when I ask for comparative prices to theirs... since their markup is $1,500 more. I ask why... in return get rude responses with no proof of their price compares. Now they don't want to cancel.

I normally sell my vehicles when it hits this mileage, so I don’t have to incur additional cost. Now, my wife wants to keep the vehicle for another two to three years. I have a life insurance policy and I wanna buy one for the car too. I tried calling a couple of warranty providers and they just wanted to sell me on their warranty. They just kept yakking and yakking. But, CARCHEX's sales rep didn't turn me off. He was very knowledgeable. It was also very easy to get everything started with them.

I worked with Dan and Kashaun at CARCHEX and they were awesome, answered all my questions, gave me no pressure to buy and I got a great policy for my CAMARO ZL1. I’m so happy now. I have peace of mind. Thank you so much.

My vehicle has slightly over 50,000 and around 60,000, the manufacturer warranty expires. I had another vehicle that needed a lot of expensive repairs, so I didn’t want a year or two down the road, I would be in that same situation again. So, I looked into getting an extended coverage. Carchex had real good reviews compared to other places that I’ve seen advertised. Their rep was very helpful. They told me what was covered, what wasn’t, and they weren’t trying to really push things on me like the other places. I got my package a couple of days ago. There was a card in front of the book to put in glove box, take to the authorized repair, and have them call that number to make an authorization to go ahead and work, for example. Having a protection plan is pretty valuable. Certain things cost a lot of money if they break down.

I’ve had a great experience with this coverage. Customer service was outstanding and they way they explainsed everything precisely. I would definitely recommend to someone else to use this service. I have nothing negative to report. I hope to be able to transfer this service to my next vehicle if need be.

You can never tell what's gonna happen, so you need to make sure that you have extra coverage for your vehicle. My wife was looking at the reviews and she found that CARCHEX was one of the best company to go with. The person in the other end was very customer service oriented. We got all the answers and the service we wanted to get.

We decided to keep the vehicle for another three years. I have close to 100,000 miles on the vehicle and with older cars, a vehicle protection plan is important. We looked at ConsumerAffairs surveys and top ten lists for extended coverage providers and CARCHEX had favorable reviews from neutral parties. We decided to go with them and it was a fairly simple experience buying it. I found the reps to be helpful and not pushy. So, that was good. They walked me through the process, in terms of what the policy incurred and everything.

I drive a lot and so I looked into getting an extended warranty. The CARCHEX rep I worked with was nice and polite. I couldn't afford what he was offering and so he got his manager to help out and they ended up offering me a lower price that I could afford. CARCHEX was very helpful, and they addressed my concerns.

Having a vehicle protection plan is pretty valuable especially if you have an expensive car. Replacing parts on those can be really expensive. I wanted extended coverage on all my cars and CARCHEX had a better price for the coverage. Other companies I went to were charging a little highly for the kind of coverage CARCHEX would give me.

I bought an older Honda car with a high mileage of 75,000 miles and looking into an extended coverage is more of a safety issue for me. CARCHEX dropped their price rate. When I told them that I was getting another price, they dropped it tremendously just to beat it. Their specialist was fine and will do anything to make it work. However, I'm gonna be canceling my insurance because it's so high. The cost of the insurance is $3,000 for four years and it’s a lot of money. My husband also doesn’t believe in warranties and these cars last. I got a warranty for my Toyota and when I had 19,000 miles on the car, I got it for 1,500. But it went for 120,000 miles so I got an extra 100,000 miles for another five more years added. Now, I have 100,000 miles in six years. Overall, CARCHEX's warranty is a lot of money. Still, I've had a fine experience with the company.

I just bought a truck and was getting quotes for auto warranties then comparing them with what was being offered by my credit union. I landed with CARCHEX considering the coverage, which was two years and 60,000 mileage, and their competitive price. I dealt with a good and friendly rep, though initially, it was a little hard for him to get me a PDF document that I could open and read. It took him several attempts, but it had something to do with the limitations in the computer system. They had to get me the hardcopy. And as it turned out, over the weekend, I got my policy in the mail. I intend to read it very carefully this week and double check everything. Having the plan offers some peace of mind to know that there's some drivetrain warranty. Because of the mileage, I don't think they could do any bumper-to-bumper but at least the powertrain and engine are covered. And I'd refer CARCHEX to my friends.

My warranty ran out. I went to look for rankings on the internet and I found CARCHEX's ranking through ConsumerAffairs and Consumer Reports. CARCHEX also they offered an equal plan at a lower cost. I called them then their guy called me back and gave me all the information. He told me what they had and how they were rated. It was not a hard sell. Then I told him I'd call him back in the morning. I talked to my wife, we looked at all of our options, and we decided to go with them. We called back the next morning, left him a message, and he called me within an hour. Their process was really easy and I would recommend them so far.

I liked CARCHEX' reputation. Then when I was making purchase, they explained everything pretty good and they offered me a lot of good options.

I liked what CARCHEX was offering as far as what the warranty would cover if anything goes wrong because I'm a mechanic myself and I know how much car repairs cost. So, I decided to go with them. But when I submitted a claim, they didn't fix my car. Apparently, the representatives who set my account up in the get-go made a typo in the mileage. So when my my car was in the shop and needed to be fixed, there was a discrepancy and they voided the contract. But they said they'd gladly reissue a new one. In other words, my car is still not fixed, so it was not a good experience. I would warn others that if they will go with CARCHEX, they should make sure their info is written correctly and have the reps repeat everything back to them, or it'll be a waste of money.

I bought the car with about 22,000 miles on it, and the dealership gave me a warranty with it which was 24,000 miles or two years. I've already put 24,000 miles on it, so the warranty was no good. I called the dealership back and they gave me CARCHEX's number. In my situation, a vehicle protection plan is good because I got a lot and I put a lot of miles on the car, so I wanna make sure I have coverage. If something goes out and it costs tons of money, I don’t have to pay for it.

I just purchased a used BMW and got a list of extended warranty companies from the dealer. The lady from there told me the ones that she did not deal with and the ones she did. CARCHEX was one of the companies that I called and they got back to me. Their guy was very diligent and friendly. He was also knowledgeable and he told me what I needed to know. They seemed to offer what I wanted and the price wasn't too outrageous. It took me a couple of weeks to actually pull the trigger so the guy reached out to me a couple of times, but he was understanding and not pushy. CARCHEX may have been $200 or $300 more than a competitor, but I liked the guy so I did business with him.

The CARCHEX rep seemed very nice and patient. He didn't totally walk me through on how to file claims, but he explained it thoroughly. Plus, I'm getting a brochure which has information about it.

I wanted coverage for my vehicle but I knew that going through a dealer is more expensive. I googled the ratings of providers and CARCHEX had the best BBB ratings. The rep I worked with was to the point, gave me what I needed and followed up.

Sometimes, an extended coverage might be a waste of money and other times, it might help. So, it was like kind of a juggling act. I looked around and saw CARCHEX. I went with them as they were cheaper than the others. I talked to a guy named Ryan and he was helpful, although he hasn’t sent me any paperwork yet and there’s a three-month wait. There’s always room for improvement for something. But with CARCHEX, they were fine.

I bought a new car and they tried to sell me an extended warranty. So then, I googled what the best providers are and CARCHEX came up in the top three on multiple websites. The guy I talked to was personable and fantastic. He has phenomenal follow-up in which I’m a little impressed by because I’m in sales and people don’t do that. He sent me the information in writing so I could look over and read it, and then he followed up. He wasn't pushy, too. He also answered my questions.

My car is expensive. If something happens to it, it’s expensive to fix. The first company I chose for an extended coverage said they don't cover that car. CARCHEX was the second one that I chose and they said they will cover it. Getting the CARCHEX plan was quick, simple and easy. The rep I had was good. I'd tell my friends to get CARCHEX. Having a vehicle protection plan is extremely valuable.

I bought a used vehicle and I didn’t wanna be stranded on the side of the road, so I got an extended coverage. Also, when you're taking care of an elderly person and foot most of the bills, you got that extra security as far as you can get the vehicle repaired or fixed. I hooked up CARCHEX with my other vehicle and they got it done so well. I sold it to a little old lady who got grandkids and she enjoyed it. Some CARCHEX reps were knowledgeable, although when I was filing for the claim for the old vehicle for the young lady, it took a long time, about seven days. She didn’t file for a rental car and she just wanted to get it fixed, and CARCHEX came through with it. I am very satisfied and we never had any problems. Whenever I talk to them and have an issue, they always say, “Three options right here. We can do this. We can do that.” Then, I tell them, “Okay. Let's go.” They like to get things fixed.

I had a very good experience with CARCHEX. I've had a couple of problems with my vehicle and I got a bumper-to-bumper extended warranty from them. I worked with Ryan and he was great. He was honest and I really liked him.

I've always wanted to have an extended coverage when the factory warranty ended. My mom uses CARCHEX and when I bought my protection plan from them, they were extremely helpful. I talked to two or three different people that did what they could for me. They answered everything I needed to know. The rep who helped me was good and she explained what warranty I could get and she knew everything about the coverage that we were discussing about. You pay for the warranty but if you have one major breakdown and a warranty to cover it, then it pays for itself. So, it’s very valuable. I fixed vehicles without a warranty and it sucked. It was way more expensive.

I purchased a 2014 vehicle that has 34,000 miles with the warranty out on it. With all the electronics that this vehicle has, who's gonna work on it? Also, today, you can't just take your vehicle to anybody to work on it. So, I decided to get an extended coverage and went with CARCHEX. The experience was great. I couldn’t ask for a better service. I thought it would be a high pressure sales experience, but it wasn't like that at all. They just kinda told me what they had to offer and I thought it was a pretty good deal. They were a great help to me. I would recommend CARCHEX to a friend any minute.

My vehicle is getting up there in mileage, and wanting to make sure it would be taken care of without any huge out-of-pocket expenses, I got extended coverage for it. It’s very valuable when your vehicle started to age. The CARCHEX rep that I spoke with made sure that I knew what I was doing by asking a lot of questions, and it made things very easy. He was excellent. These people are very informative and professional. I’d recommend them, and I already have.

The existing warranty on my vehicle was running out. I looked up CARCHEX on the internet and they seemed to be the best rated out there. They sent a quote to my email and explained everything. They are cheaper than the Ford warranty by several hundred dollars and they seemed to be very friendly on the phone. They called me probably half a dozen times then I went ahead and did it. They were very nice and didn't pressure me. CARCHEX is good.

I bought an Audi and I wanted some coverage in case anything went wrong. I researched the price and coverage and found CARCHEX. Their reps were knowledgeable and got everything timely. It was pretty clear what they offered and I got the warranty in about a day after calling them.

We have a really good hybrid vehicle and we really don't want to lose it. We purchased it with manufacturer's warranty and we also decided to get it an extended warranty from CARCHEX. The representatives we dealt with were very good. They explained everything to us and were very helpful.

Having a vehicle protection plan is very valuable. I had an account with CARCHEX before with another vehicle. I liked the experience I had with that car so I decided to go with them again. For this purchase, I got it for my mother's car. I called and spoke with Ryan, the vehicle protection specialist. He was very nice, patient and he gave me all the information that I needed. He put my mom on three-way call with me, so I discussed everything in detail with my mother, and the process went very smoothly. I have complete faith in the service that I received on both times that I purchased from CARCHEX. I will most likely go with them again for my vehicle when it's out of warranty.

Having a vehicle protection plan is valuable and I always buy extended coverage for my vehicle. I Googled CARCHEX and it's at the top 5 Best Warranty Companies and I picked that one. Their rep was nice and knowledgeable. If someone asks me about CARCHEX, I would recommend it to them.

Purchasing an extended warranty from CARCHEX went too easily and I found that their rep is very good at his job. He was a very honest person and he assisted me with any questions that I had. However, I canceled my extended coverage with them as they have a bad reputation for following through and paying. I’m trying to get a refund and they were not honest with me. They said there would be a 45-day refund process. But when I got the letter back, it was 45 to 60 days. In addition to that, I could not cancel over the phone and I’ve got to write an official letter to them. I’ve never had to do that before. CARCHEX is a terrible company. They are a big, unworthy organization. I would not recommend them to anybody.

I had an extended coverage for my vehicle before, but I couldn't get in touch with the company that I was with to reinstate it. I looked for a new one and found CARCHEX. The protection specialist I worked with was great. His name is Anthony and he gave me a great deal. He sat there and took time to explain things.

I was thinking about either getting a new car or an extended coverage for my vehicle. Getting coverage was cheaper to do so I went online and looked up for people who were reputable. People were saying that CARCHEX was with different companies including AAA. In the past, I always thought extended coverage was just a scam that people would call out for. But those people told me it's a real thing. And when I saw that CARCHEX had partnered with AAA, I knew they were legitimate. The guy that I spoke with on the phone was very nice. We talked for a while and he said everything. I’m very satisfied with CARCHEX.

The factory warranty of my car had run out. CARCHEX was rated good and when I read customer reviews and testimonials, it seemed like it was legit so I got the extended coverage from them.Their reps were polite and knowledgeable. They gave me what I wanted and answered all the questions instead of scripted answers. They gave me an option but it wasn’t satisfactorily so they adjusted it and made it good for both parties. Overall, the purchasing experience was fairly easy. But I'm going to call up and cancel it tomorrow 'cause I sold the car. Depending on what kind of car I would buy, I might be calling them back and start the process over again.

I was told that the coverage was bumper to bumper. Well, it was not. For example: It did not cover the complete engine. It did not cover the convertible top. I understand it does not cover tires, battery, brake pads, etc. Or pre-existing condition. BUT, this is not bumper to bumper.

I had a vehicle protection plan from another company. Then, I went with CARCHEX because of the price and the mileage. It was easy to purchase a warranty from them. Also, the interactions I had with their rep went smoothly and very well. The rep assisted me thoroughly the most part. Working with them was pretty cut and dry. If someone asks me about CARCHEX, I would definitely tell that person to check them out.

Received a call immediately for a quote and the process was quick and easy. The agent answered all questions and was articulate in explaining the warranty contract. The price received is satisfactory. Moreover, they gave a 30-day money back guarantee and if I want a refund, I can ask within this timeframe.

Ben was very helpful! I feel completely comfortable with my purchase of the American Shield warranty. Ben was professional and persistent. I feel very confident that this was a great value! My 2014 Nissan Rogue had only 21,800 miles on it and to be able to purchase a bumper to bumper to 125000 miles / 7 years takes the worry out of buying this used car. Ben is great at what he does. He deserves a raise!

I had a really great experience purchasing my extended warranty through CARCHEX. The customer representative was very helpful in getting me the coverage I needed for my 2012 Audi Q5 at a reasonable price. Though my buying experience was made simple and easy, the real test is how well the coverage works and how American Auto Shield takes care of its customers when a claim is made for a repair. I only hope that my experience from here on is great, but only time will tell.

I had shopped around for an extended warranty for a used 2017 Honda Pilot that I purchased with 24,682 miles on it. I was offered a deal with 7 years 150,000 miles from the dealership where I purchased the car and was shopping around online to see if there was anything comparable. I spoke with Aleesha ** with CARCHEX and she quoted me a price that beat the one I had been quoted by the dealership with 7 years and 125,000 miles. I knew that the mileage was an issue so I made sure that the in service date was not being used and she assured me that it was seven years of when I signed up for the policy. The one question I didn't ask was the mileage start from the day I purchased the extended warranty, unfortunately the mileage was from the start of the original odometer reading of 0 miles. I assumed the mileage just like the date was from the day that I purchased the extended warranty.

A plan that's really too expensive. When I called back to get a lesser plan I ended up with the same plan only $16 less. The guy is good! But I'm not happy. The plan sounds really good, though. The whole thing is a gamble, really.

Parts I'd like covered aren't covered. Was mislead and now that I finally have the book and can see what is and what isn't covered I want to cancel services. I no longer want this plan. I'd like to be refunded yet office is closed early is you're anywhere but est.

I talked with salesman and sales manager in Hunt Valley and they thoroughly explained the plan in plain layman's terms and answered all the questions I had. Very professional and well knowledged in the plan. Talked with another company and they talked fast and really wouldn't let you get a word in. Your company is highly recommended by me. Thanks.

I have a 2013 vehicle and my warranty on it was running out. I needed a vehicle protection plan for it since I wasn’t planning to buy a car any time soon. CARCHEX offered me a five-year extended warranty and they told me everything they would cover. They covered all the parts that I needed, including the air conditioning and the alternator, and they gave me an 18-month payment plan. I could get an engine if I needed it and it's the same with the transmission. I've had an engine and a transmission after paying the full cost of $4000 for them.

My extended coverage expired so I had to look for another one. I went around for my research and I had notes on CARCHEX from before so I came back to them. I spoke with two different specialists and they pushed the five-year bumper-to-bumper plan a bit. It was a little more than I was willing to pay but it was for a car that I use every day. I looked at how long I would be keeping the car and I had to weigh it against that. They also looked to have a lower deductible but I wanted a higher one. They said they threw the lower one at no extra cost so there was negotiation involved but I knew I had to stand my ground. Still, having a protection plan is valuable because the replacement costs of things are sky high going through a dealer so it protects against that.

The warranty for my car is gonna be up in about a year, and I decided to see what was out there. So, I went online, and CARCHEX seemed to have a good rating. Purchasing a plan from them was simple and straightforward. I set up the payment plan and made the payments, and I got the documents in the mail inside of a week. The CARCHEX reps were good, informative, and courteous.

CARCHEX called me and it sounded like a good deal. My truck already had 100,000 miles on it, so insuring it for another 100,000 only made sense. Also, I liked the guy that was talking to me. He was courteous and he related really well with details. It was like talking to a friend. We had talked two times and the first time, he explained everything to me. I told him he would have to call me back when I had money. He did and he signed me up right then and there and he thoroughly assisted me. As a matter of fact, I’m looking for a vehicle for my grandson and I’m gonna recommend that he get CARCHEX too. I don't like though that we did my signup about three weeks ago and I still haven’t gotten anything in the mail yet. But other than that, I had a good experience with CARCHEX and I was very satisfied with their rep.

I found CARCHEX to be very knowledgeable and willing to work with me to provide the service I was looking for and at a great price! I would absolutely recommend them to friends and family. They were pleasant and also prompt in providing my quote timely. I like that it is transferable also.

CARCHEX is an extended warranty provider that had the best reviews and I wanted to make sure my car was taken care of. However, the purchasing process was hideous and it was a little long. But it was fine because I had a lot of questions. Also, the representative who helped me was excellent. He accomplished what I was looking for in a timely manner and got me a cheaper rate than what I was expecting. CARCHEX is cool.

I wanted to have coverage on my car because I use it as a commute car. I got sold one on high pressure at the dealership when I purchased my car. However, the price that they offered me was extremely high and the guy didn't explain everything. It was obvious to me that they tried to put me on the high pressure and the rep tried to sell a product he didn't know. The guy started out at $2,900 then worked down to $1,515. I bought the warranty from the Toyota dealership for $1,515. But I was telling the guy that the price is not the only thing that a customer uses when they buy something. They need to know the value and until they know the value, the price has no relevance. So I had to come home, do my research and compare apple to apple. I told the guy that I was most likely gonna have buyer's remorse and cancel it. He said that I had 30 days to cancel.

The sale representative did a great job was very friendly and knowledgable. Ask me if I had any questions. The sale representative explain the policy to me and explain that I had thirty day cancel the policy if I was satisfied with it.

I already had CARCHEX coverage for three years on my existing vehicle and I had taken it in for repair a couple of times. There were no issues in getting it all serviced and done. I extended the coverage for several more years and the rep was courteous, very helpful, and quick during the purchase. He wasn't pushy and I was very comfortable. I also get good customer service from CARCHEX and my interactions with the reps are friendly and professional. There are no haggling or hassles any time which are a good thing. CARCHEX is simple and having a warranty on my vehicle really helps. It is very valuable as well because I run into unexpected issues a couple of times and the cost for maintenance is very high.

CARCHEX was endorsed by a bunch of people and it was not just BBB, but they're also accepted by national places and that makes the difference. They are the only one to have that much recognition. Their credibility and stature, and how reputable they are made me choose them. Purchasing the policy was a lot faster than I thought. The rep that I dealt with was very friendly and he listened to me a lot.

I have a vehicle and I was not sure whether I was going to keep it long term or purchase a new one. I sought extended coverage and had a very good experience at CARCHEX. I had a lot of questions and yet they were very patient with me. Their reps answered my questions and were very knowledgeable. I've told a couple of people who have an older model car to look into getting a warranty with this company.

I was nearing the end of the warranty period on my car and I figured my truck is seven years old now, so it was time to add a little extra warranty. I got one from CARCHEX and it was an A-1 experience all the way around. The rep who assisted me was very friendly. He answered questions and was very knowledgeable. I also liked that he took interest in me. Plus, CARCHEX added a discount because I’m a veteran. All in all, having a protection plan is very valuable. If you don’t have a little extra there, having work done on your car is gonna cost some money.

The extended warranty we had on our vehicle was gonna run out, so we had planned on trading the car in. However, we got to thinking that at our age, I don’t wanna trade our car in and have more car payments, so we decided to purchase another extended warranty. CARCHEX had a better price, so we went with them and we were able to set everything up online. The rep was very pleasant on the phone and very accommodating and answered all of our questions. He asked us what our plans were and we told him that we had thought about trading our car in and purchasing another one but decided I liked this car and I was gonna keep it. We are able to not worry about the payments coming through or having to mail off payments because it is direct payment or online payment.

I have my Mercedes Benz covered with CARCHEX. I needed the coverage in case of expensive repairs or if anything happens on the road. CARCHEX's rates were reasonable, and their reps were very professional and nice.

There was a time I became ill and had a financial jam. I had to quit making my payments for my CARCHEX auto warranty so the coverage had lapsed. I called the company to notify them and get things started up again. Their rep, Jerrick was excellent. HE was genuine, honest and very informative. I asked him a lot of questions and he answered them for me. If he didn’t know the answer Johnny-on-the-spot, he’d refer to the contract and see the coverage plan. He wasn't a pushy salesperson type either to add. Overall, I've had a great experience with this company.

I bought a vehicle from a dealership and got screwed on their warranty. But the old car I got is always good. It doesn't have high miles like some older cars. However, when you have bad credit and you have to get an old car through a place, you need all the coverage you can get. Otherwise, you’re gonna be back to square one. With an extended coverage, I can have peace of mind knowing that if you get in trouble, somebody’s gonna tow you and you don’t have to have the money right then and there.

I have three vehicles, and they all have extended warranty. I have CARCHEX's number one competitor on two other vehicles, and I've had them for years now. I noticed that CARCHEX was very competitive and covered quite a bit more a lot of times, compared to its competitors. Purchasing the plan was fairly simple. CARCHEX had helpful individuals over the phone. They had good etiquette and were courteous. They told me what packages they'd offer after I gave them simple information, as far as make, model, year and they were, "This is what we got, this is what it covers. Do you have any questions?"

When I looked up auto repair, there were some comparisons and I saw that CARCHEX was highly rated. I called them and was offered their Premier Plan. The representative was very knowledgeable but I was going a little bit deeper and I had some questions. I was transferred to a supervisor and my questions were answered. He was very good about it too. CARCHEX is also used by some major vendors of automobiles and that was one of the things that made me go with it. At this point, I have read the plan clear through and I think it will be good for me.

Tashaun helped me and did an excellent job! He is very nice, patient and extremely knowledgeable about my plan. He answered all my questions. He took his time to explain how to continue my current plan and gave me an excellent price for being a continuing customer.

It seems to me the sales people are looking to make the sale and not really look out for the customer's best interest. My BMW 525I is currently under warranty and passed the required mileage and days to be covered. They seem to keep finding a reason to deny my claim because my transmission needs repair and I just purchased the warranty. I feel this might end up a lawsuit. I feel let down, especially after that sales pitch that sold the deal. I'm hoping my customer service rep. will help me getting it approved. He is doing a great job for me I must admit. CARCHEX a contract should be honored.

I was approaching 100,000 miles and any number of things that go wrong after that point usually isn’t a cheap fix. A problem usually dominoes from there. I started looking at what my factory warranty was and realized that all was past and expired. So, I got an extended warranty for my vehicle and had the extra comfort if anything bad happens. I looked up everything and CARCHEX was one of the top three companies. The reviews all said that they were the easiest whenever it came to getting everything done and what people had to put down. CARCHEX was the first one I called, and it was exactly like they said. Everything was pretty cut and dry.

I belong in the Porsche car club and then with the BMW car club, and several of those members recommended CARCHEX. I called CARCHEX directly, and the guy who handles the accounts in my area contacted me, and was very smooth, got everything taken care of in about 30 minutes. He was very professional, answered all my questions, had all the answers right on his fingertips. He knew his stuff, he knew the product he was selling, and he knew the options. I had a great experience with CARCHEX.

Daniel and Ryan ** were great. Gave me a very good contract and great customer service. Ryan especially was able to even get me to get out of another contract... Well... I am gullible when it comes to stuff like this but that's besides the point. They were great.

I travel a lot and when I had broken down on the road, I had to pay more money for towing. So I've learned that warranty is the best way. It's very valuable and I got warranty on all my vehicles. It saves my money. With CARCHEX, everything was handled just fine. Even the manager explained things very well and the customer service was very good. I felt real comfortable. I saw a good deal at CARCHEX but I’m still concerned. I might end up going back to Lincoln because they have a better offer. They’re offering $1,800 for the same package CARCHEX’s offering me. I’m paying $3,000 with CARCHEX so I would be saving over $1,200.

I had a vehicle prior to this one and about almost two years, we traded it in and we got the vehicle we have now. My husband and I decided we were going to buy me a different vehicle and he was gonna keep the truck. Since we were gonna keep the truck, we decided to get an extended warranty on it to be on the safe side. The truck is really still new, but you never know. I checked all the benefits that came with CARCHEX plan and that sounded like the deal for us. I like the pipes and the chassis and you can have a rent-a-car if your car has to be in the shop overnight. I also like the towing and even the electrical stuff. I purchased a Bluetooth camera that has the device Bluetooth. We’ve always had problems with those kind of things and it's good that they are covered.

I usually check with Consumers Reports online for information on needs I suddenly face, i.e., my warranty policy expired and was in urgent need of replacement. CARCHEX was No. 2 on that list... It is a great relief for me.

I’ve dealt with extended warranties before. I’ve bought a vehicle that is in a very nice shape but had a lot of miles on it, so I wanted my vehicle covered to protect myself. I was shopping around for extended warranties and nobody would take me because they wouldn’t do over 100,000 miles except for CARCHEX. I called them up and gave the guy my information, and the deposit. Having the vehicle protection gives me peace of mind. Purchasing with CARCHEX was a fantastic experience.

You can't ever have enough coverage, especially for older vehicles. They break down quite a bit and because of my vehicle's high mileage, I was limited when picking a plan. Nonetheless, the front end of the plan I got from CARCHEX seems really good. The guy I dealt with was also really detailed in trying to get me all these discounts. I liked what he showed me. He also called and kept up with me. It’s the reason I even signed up with CARCHEX. I’m a forgetful person but he was very on top of things. He was easy to work with and I would recommend people to talk to him. I like him.

I bought a used truck for my wife and I wanna make sure she doesn't have anything to worry about. I put an extended coverage on it and I opted for CARCHEX based on internet research. I gathered that they do what they say and that they pay the claims when they are valid. Getting the plan was an easy process and the reps that helped me were knowledgeable and prompt.

Tyler was very helpful and answered all questions I had about the products I was interested in. He was very polite and easy to talk to. He understood my concerns and respected my reluctance with good character. The product he sold me seems very appropriate for my vehicle and your company was recommended by the dealership I use to repair my vehicle. Since I purchased it, no one but the dealer has worked on it. This warranty will allow me to continue to have the best care for my car to keep it on the road for a long time.

Considering the type of vehicle that I had acquired, I wanted to make sure that I was covered and prepared. Having a warranty is extremely valuable. It's like insurance. You never need it until you need it. I looked at the reviews online and chose CARCHEX. And the people I dealt with were awesome. When I originally called, I was confused and between choices. So I was gathering information and although I was misinterpreting some of the information that I was reading, the representative knew exactly what I was talking about. He was extremely knowledgeable and really patient with me. I asked him to call me back and he did. It was not a problem. As a matter of fact, I even got a better deal when he called back than I had from the beginning. So it was good.

I was checking the internet and CARCHEX seemed to be one of the companies that pay their claims. My BMW is 12 years old and there weren't too many plans available. I had talked to a few companies and it seemed like once you get to a certain point, only certain companies will cover certain things, but CARCHEX covered more than some of the other companies did. The engine and transmission are the two most expensive things, but, in the long run, a lot of the bushings will wear out. There are also a lot of electronic stuff and some are covered and some are not, but at least, I got the main things covered. Since the car is paid for, I decided it would be cheaper to get the warranty and keep the car than it would be trying to buy another one plus the insurance.

I got thinking if my transmission goes out, it's about time to purchase an extended warranty so I decided to get one. I saw CARCHEX on the computer. The purchasing experience was easy and I just clicked on it. Having a warranty is valuable. I’m retired and I ain’t gonna get that much, but it works with what I got to pay and I can pay it. I would recommend CARCHEX.

My warranty was expiring and I got CARCHEX for my extended warranty based on the reviews. The buying experience was easy. It was handled mostly over email. The rep was very proactive in getting me good pricing and was really helpful and responsive. I would recommend them. Hopefully, it proves to be a good product.

I wanted to protect my GS 350 by Lexus and I got it covered with CARCHEX. I had a Lexus before and those cars rarely need maintenance. I did a check on CARCHEX. They have rave reviews so I felt safe in choosing them. I had a great experience with them. I wanted basic coverage but they talked me into the Titanium. It covered everything. They went through the different plans. I chose the Platinum but the Platinum was a little bit more than the Titanium so I chose the Titanium. The rep I worked with was very informative.

I bought a new car, and they provided me with an extended auto warranty from CARCHEX. And when I looked into it, I saw that it was highly recommended. I also looked on the internet for companies that had a good reputation, and they were one of them. However, I received my packet in the mail, and the price that is quoted in that is different than what we discussed on the phone, but I haven't had time to check that yet. The rep from CARCHEX didn't bother me a lot, and I told him not to call me, and he didn't call me until I said I could talk to him. That was a very key factor. He was fine.

My regular manufacturer car warranty was expiring and I wanted to extend it. Being that BMW doesn’t extend the past three years, my friend told me about CARCHEX. He has several BMW and he recommended them. They were straightforward and told me what the coverage was, including the different levels, which was a Gold, Platinum and Titanium and it worked well for me. CARCHEX has reduced my out-of-pocket expenses. It's a very good investment and I would recommend them. It works well for me and with other people that I've dealt with. So give CARCHEX a try.

I worked with Anthony from CARCHEX and he was very straightforward and honest with me. I had actually chosen another company but decided to change and go with CARCHEX. I was looking at every option and it had to fit into my budget and he got one that did. He was very thorough and professional and he sent me e-mails every time I asked him any kind of question. I had looked at five vehicles and got warranty quotes on every one of them and fortunately, most of the deals fell through. Finally, I purchased a Chrysler Town & Country, and bought the warranty. Having a vehicle protection plan is very important and so far, CARCHEX has been excellent.

I was looking at the reviews online with Better Business Bureau, and CARCHEX was the one that caught my attention. Their rep was aggressive, but other than that, everything was good. The purchasing process was easy. I'm in the process of canceling my extended warranty though. I decided to go where I have my Credit Union. They offer an extended warranty and it would be a lot easier for me to handle them. They're local, and I already have an account with them.

The miles on my car was already gonna run out so to be on the safe side of things, I got an extended warranty with CARCHEX. My cousin is with CARCHEX too. The representative who sold the warranty to me was very nice and made me feel comfortable with it. He made me feel like it wasn’t a gimmick and it was legit. I’m very skeptical about things that I really don’t know anything about, and between my cousin saying she had them and me calling, it made me feel a little at ease. Having the plan on my vehicle is very valuable to me particularly in case something goes wrong and I don’t have the funds. For now, I’m satisfied with CARCHEX.

I looked at several extended warranty providers and I settled on CARCHEX because when I called them up, they had a more competitive rate than the other company I had. But I wished I had more options laid out for me which they didn’t. They just told me that this was a good packet. They also told me what I need and what qualifies. I felt being pushed into a corner and I needed to make a decision immediately. Then, they handed me over to a supervisor who gave me a very competitive rate compared to the other companies I had found. But I wish they had been willing to let me think about it and explore all the packages they had.

I got an offer for an extended coverage in the mail and I looked into it out of precaution. In these parts, CARCHEX is the one who solicited and I called in then we agreed that I would do a 30-day trial. They tried to make everything pretty clear and they were very helpful and very good. But my main hesitation for any of these companies is this. How difficult is it going to be to get them to pay a claim? Will there be conditions that need to be met? I'm still in the 30-day period and I'm still considering it. I may cancel it.

I usually buy new cars and I buy extended warranties on those. But I bought a used car and it had low mileage. So I looked into getting an extended warranty for it. I did some research and CARCHEX came up as the one I wanted to use. The number of people that had reported good service made me go with them. The cost was not the best, but it was second, and I also liked the features of what they offered. Purchasing the plan very easy. I did it on a phone call and the person that I talked to walked me through all of it, which was when I had decided to get it right in a minute. Their reps were very good. They knew what they were talking about, they answered my questions, and they were very polite.

I had a recent high repair bill and then started looking into extended coverage for your vehicle because of that. CARCHEX had a very comprehensive contract and if I had to deal with them directly, it may help out that their headquarters were close to me. The sales guy wasn’t very patient. He would email me things, call right away, text me. If I don’t respond, he’d call. I was shopping around, looking at several different ones. He called me at 7 o’clock that night after he had emailed me some documents to look at, and I was eating with my family. I thought it’s a little pushy.

People were calling my phone for extended warranties so I had to call somebody to see if it was real. I called my dad and told him all about CARCHEX. I guess he looked it up and then he told me that I was good to do it. The guy I dealt with was helpful but we got off on a rocky path. He told me about one package then when I went to ask some more questions, he told me it was another package. I asked why he didn't tell me about that package and he said it was more money. I had told him an amount that wasn't what I wanted to spend so he was trying to stay up in that area. But no matter what budget I gave, he was still supposed to try to sell their product. I told him that he should've still told me about the other package because then I wanted the other package.

My other warranty expired and CARCHEX had a commercial that came right at the time when I was looking for another coverage. The whole process was pretty easy.

I purchased a vehicle last month and the dealer would only give me a two-year warranty on it. I used CARFAX to get a history of the vehicle, and CARCHEX was in there. I clicked on it, read their reviews and I decided to go with them. They gave me a five-year warranty on the vehicle. Right now, everything seems to be okay.

I have a vehicle in the shop. The dealer told me my torque converter is bad and My 3rd gears is going bad. So they said I need a new transmission. Is the purpose of an extended warranty to prevent you from paying for problem with your vehicle. We CARCHEX hasn't stood by what I trusted them to do. They want me to spend 540.00 to flush transmission fluid before they will fix my bad torque converter. They are trying to use every code in the book to go against paying to fix my vehicle. If I knew they would work against me than for me I would have not went with them. It's crazy. Your warranty company would fight to have to spend more of your money before they fix a broken part. So disappointing. Now I'm thinking about just buying a vehicle and say ** it with the truck and CARCHEX.

I tried CarShield and they were giving me some runaround about covering the drivetrain and they told me that they had to negotiate parts and labor. Mechanics will make $85 an hour that have master’s degrees in automotive science. They charge $100 just to talk to them. You don’t negotiate with a mechanic that cost you $115 an hour to sit. That was an alarm bell for me, so I didn't sign up with them. CARCHEX is associated with Carfax which is a Better Business Bureau certified and accepted. I’m with them at $126 a month for three years. There has been no glitches and so far, so good.

When my manufacturer warranty ran out, I thought getting an extended warranty was probably best. But I had a CARCHEX warranty before and it hardly covered anything. Their only explanation was that I was being charged two months. I looked at several companies but there was nowhere I could go to get a cheaper rate so it put me in a hole. I was able to get the rate and the coverage that I wanted with CARCHEX but I had to negotiate all that and they played ball. I kept getting transferred. When I requested the price, the rep sent me up to his manager then we went back and forth a few times until we finally decided upon a price. How valuable having a warranty is varies depending on the vehicle. I've got an expensive vehicle to work on so I will save as much as I can. If I can get coverage for 10% of my parts and labor, the warranty would be worth it for me.

CARCHEX took a good sale but when I got the package, it wasn’t what they said it was. When I spoke to the guy on the phone, he said everything would be covered except for general maintenance and things that my insurance would cover, like if I had an accident and I mess up my radiator. As far as the general maintenance, I have to do oil changes, replace batteries, rotate my tires and things of that nature. He said everything else was covered and he used the word “bumper-to-bumper.”

Bill did a great job selling the CARCHEX extended coverage to me. He continued to follow up and kept me informed. He did everything perfectly.

I've had CARCHEX for a few years now and I’ve done three contracts with them. I prefer them over other auto warranty providers as I seem to have good luck with them. My purchase experience with them was fine. I’ve always dealt with the same person. But I just cancelled the protection plan for my vehicle that I purchased from them because I traded the vehicle in. The customer has 30 days to cancel and then it’s pro-rated after that. Other than that, it has been fine with them.

I was very disappointed the way I was treated by the salesperson Mr. Jahmar **. He didn't inform me that in order to cancel my extended warranty once I purchased I was required to write a letter and could not cancel over the telephone, even though I had canceled it within 2 hours of buying. In addition, I had no access to the contract until I bought the extended warranty. In addition, he poorly explained the details of the extended warranty and did not indicate most salient points. I felt that he wasn't concerned about my welfare only his commission.

Have not used this Warranty yet but hope it pays off in the long run. The Customer Service guys were very helpful and honest and answered my questions before I agreed to purchase this Warranty. Seems to be a wise purchase for my 2006 Jeep Liberty.

I purchased a used vehicle and the manufacturer’s warranty on it was out, so I looked into getting an extended coverage for it. The customer service of CARCHEX was good. The reps were knowledgeable, although they were a little pushy. But after purchasing the contract with CARCHEX, I started reading reviews and I didn’t like them. So, I cancelled my policy with CARCHEX and I don’t have a contract with them anymore. To cancel, I called them and they gave me the number of the cancellation department. Then I emailed a written note to them and got a confirmation for the cancellation. Three business days later, I got my refund.

The warranty on my car was running out from when I bought it. So I didn't want to have to go pay out $8,000 or so to put a new motor in a car if I had to. CARCHEX was the cheapest. They were straight up to the point with everything. If I had a question, the specialist answered it. He was very friendly with everything and was easy to talk to. I am doing monthly payments on it and it's set up as a direct auto pay. I used to do auto mechanic, and I know how expensive it is to fix these cars. If I only gotta fork out 100 bucks for something that's gonna cost me two grand, I'll fork out the $100. I've already told a few of my buddies about this company, and they've already called and spoke with them and getting ready to set something up.

Since my mom has been owning a car, all she has gotten are used ones. She has had so much trouble with it spending money out, that people trick her because she is a senior citizen. They say that the car is good but it's not, and she has to pay so much money and to get it fixed. This time, she bought a new car, so I wanted to get some coverage to go on the car if something goes wrong with it. I got CARCHEX for her and the purchasing it was great. They were very patient, understanding, and extremely helpful. They explained plans that would work for me and my budget. A vehicle protection plan is very valuable.