CARCHEX Reviews

Adam was very precise, very kind, very clear, and very caring. I would recommend him for getting info over the phone, I would highly recommend Adam. He sounds like a good person to talk to. He was the best customer service person I've ever talk to. Please move Adam to the top of the list. If you can please move him up the latter. So he can have a chance to get him experience.. And find out what he actually wants to do and want.

I’ve used CARCHEX for at least two other vehicles and I’ve been pleased with the product. I wanted to have the car covered for major incidents. The reps explained the benefits and the cost and exactly what I wanted in an efficient manner. The agents answered my questions, were complete but also quick, and I got what I wanted. When we’ve had to use it, it was through a local service group. That was very easy, non-argumentative, just the facts and got the job done. Having a protection plan is very relieving as far as anxiety about what could happen. I know what the coverage is, the price was reasonable and the whole process was very easy. I would highly recommend CARCHEX to a family member or a friend.

Well they called me every day and answered right away when they wanted me to buy their warranty. I took my truck to Brakes Plus and it needed a sensor that said it was covered in my book. They were on hold for over 2 hours waiting to get the part covered while my truck and I sat there. Customer service is only good until you buy the warranty I guess.

I wanted to make sure my mom had a car warranty and it was easy to enroll with CARCHEX. The rep was courteous, friendly and answered all of my questions. The warranty is good to have for my mom.

Having a vehicle protection plan is very, very valuable. I liked CARCHEX' consumer ratings. Purchasing the protection plan was easy. The rep answered all my questions.

We don't have any existing issues, but we got an extended coverage with Carchex in case something were to happen. Purchasing from them wasn’t difficult and their reps were courteous and friendly. And they worked with me on a payment plan. I would recommend them.

My experience purchasing the extended warranty from CARCHEX was not very good. I got calls from about four different people all trying to sell me the same thing on the first few days. They were a little too pushy. Most people would like to think about it instead of getting inundated with phone calls time and time again. And then when we got down to it, they didn’t get the right name on my CARCHEX. I called them as soon as I got it, but Ralph had already gone home for the night then. The next day he called me back and I was gone. So, I called him earlier today, and I haven’t heard back from him. So, I’ve been waiting for a callback from Ralph to get that all set up right.

This company has great customer service. They go above & beyond with any problems you may have. When it comes to towing I wish it was unlimited miles to your dealership and a higher limit for the dollar amount they will pay.

I originally went with Delta Auto. They were a little bit cheaper and offered more. And they were really pushy. Then the guy from CARCHEX called me back, and I told him that I went with Delta Auto, and he told me to go to their website and look at the bottom. At the bottom, there’s something stated that it was not a real warranty service. The CARCHEX rep filled in all the info about Delta Auto. He told me that for the insurance industry, you need to be registered and you need to be backed. He also said that I would rather not have a warranty than have a warranty with these guys because it was gotta be a waste of money.

My vehicle's warranty was up and it's an expensive vehicle. I was searching for engine, transmission, and electrical coverage, and CARCHEX was more competitive than the other ones that are offering similar services, plus they had 5 stars. I asked the rep questions and he provided information based on what I asked. All in all, it was a fair experience.

I got an extended warranty on my car as a precaution and I got one from CARCHEX. It was easy to purchase from them and the rep I dealt with was able to answer my questions. I thought that my warranty had bumper-to-bumper coverage and CARCHEX would fix whatever little thing would be wrong with my car. I also thought they'd help if something was wrong with the car and if I was given a bad one, then I'd get another car or something. But I need to learn some more about this warranty. Lately, I’m supposed to get the brakes changed and I thought I wouldn’t have to pay anything, but I still gotta pay a little something. So I wish they'd could cover my brakes all the way

When I contacted Carchex for a warranty after countless searches the salesman made me feel assured I made the right choice. The customer service experience from Larry ** was awesome. But that's the extent of good service from them. When it came down to filing a claim, AAMCO, who Carchex recommended had a very hard time reaching an adjuster for approval of repairs, stating a two hold hold time over the phone. Finally he couldn't reach them after submitting a contract. I took my car in for repairs listed as covered prior to that. However, not only did aamco not get through to an adjuster, I called to speak to one after waiting over a week just to get an approval while my car sat in the shop and my rental car payments accumulated that was to be reimbursed to me after all repairs were made.

First of all, let me be clear that Carchex is only one of the companies feeling my anger at the moment. I researched an extended warranty for my truck and thought I had chosen a reputable company with them. Boy was I wrong... My contact was sold, and then underwritten with American Auto Shield. I’ll leave it up to you folks to read their reviews (terrible.)

The CARCHEX sales representative was very kind and nice. I spoke with the gentleman and it seemed he had an interest in trying to help people. It wasn't about getting a quota. He was just being sincere and helpful. The reps explained everything to me about the program, my package and benefits. I felt confident giving them my credit card information. Having the protection is economical and it just makes sense. It's what you know a person needs this day and time driving a vehicle. It was a good experience.

It's very important to have a warranty, for peace of mind. Acquiring one is a smart thing to do. I looked at four or five other warranty providers, and CARCHEX had a better package. The rep was friendly, knowledgeable and outgoing, and my purchasing experience was fine. I haven't had any issues with my package, and I'm thinking about adding two more vehicles to it. I already called a couple of people about CARCHEX. I told them it's a good package and why it's a good thing to do. We're a military family, and we've passed the word along.

The warranty on our vehicle was almost up and it’s very valuable for us to have a warranty for this vehicle because we have a lot of electronics in it. We wanna make sure we're covered while we have it. When I did my research, I could see all over that CARCHEX was rated the highest over other providers. They had great customer service and the price was better than what the dealership provided. I got four offers and CARCHEX was just very accommodating and didn't hound me on the phone as other people did. I got some people calling me 20 times a day, CARCHEX didn't try to do that. The rep was willing to listen to us about the particular coverage we're looking for and work within our budget and the timeframe that we needed to get everything done. I was really happy with them.

I’ve been looking for extended warranty because mine ran out. I called the dealership and they said they weren’t gonna offer anything because my car is seven years old. I was googling and I called Endurance, but they wanted a deposit. I wasn’t gonna do that because I never heard of such a thing of having to put a deposit down. I went back online and I was still googling and I came across CARCHEX. I called them to get a quote and see what they could offer me.

Jeremy was a joy to talk to. He was polite and professional. All my questions were answered and the only thing that I would change is that there is a 30 day or 1000 mile wait on the policy. Other than that I can't complain.

I have a low mileage car and the that warranty on that expired and I need to get an extended warranty. I was familiar with CARCHEX from a previous car I've had coverage for, so I decided to employ their services. The rep was friendly and though we may have gotten off on the wrong foot, we worked through it and he understood what I was asking of him. After we figured everything out, I was thoroughly assisted.

I've been having some problems with my vehicle. So I wanted to make sure that I was covered. I googled the top extended coverage provider and found the number one; however, they don’t cover California. CARCHEX came up as number two and they cover California. So, I just went with them and they gave me a really good rate. The guy that I spoke to was very helpful, knowledgeable about the plan, and he gave me a sense of security. It covers bumper-to-bumper for all major issues, which is very valuable. Now, I’m able to move on with my life knowing that if my car decides to act up again, it’s covered and I’m covered. You don’t have to worry about paying large sums of money out of your pocket. With only $200 deductible, that’s doable rather than paying a $2,000 out-of-pocket.

We just bought a new car and the dealership tried to sell us an extended warranty, but it was closer to $4,500. We have them on our other vehicles but we broke the bank getting them. The car was only $9,500 so I couldn't fathom tacking on an additional $4,500. That's half the car, so it didn't make any sense to do that. So, I just told them I declined theirs and just looked elsewhere and I found CARCHEX. I looked it up on Consumer Reports. Purchasing was easy. It was just a phone call. The rep was very nice. I've only had the protection plan for a few days, but it's peace of mind because I'm not worried now about the what-ifs. I hope I never have to use it. But if I do, I hope CARCHEX is who they say they are. I would recommend them.

I called interested in a policy for my "NEW" 2012 Hyundai Azera and the agent and the manager were very professional and answered my questions and did a great job of describing the product and I ended up buying a policy.

I have a car that’s 2013. I just bought it secondhand and the insurance went up on it. Carchex called me up and I talked to them on the phone. But it was a little too fast and I even asked them to slow down a little bit. But it was all right. This will be my first time of having an extended coverage. They gave me thorough information. Then the rep was supposed to email me some paperwork, but he never did. I also haven’t received any package in the mail yet.

I like CARCHEX. I enrolled about a week ago in case I need some major repairs on my vehicle. First, I called Better Business Bureau and I liked CARCHEX' rating. Then I called the 800 number. The rep was very nice. He explained everything to me. I recommended CARCHEX to another friend of mine. He's gonna call the 800 number too.

I wanted to make sure that I was covered for anything when something went wrong with my car as I bought it through my bank. My aunt is also with CARCHEX and they have all treated her well so we went with them. It was easy to work with them. Very fast and convenient, which was really nice. The reps were very professional and knowledgeable. Any questions that I asked the rep, there was no misleading information. Overall, it was a great experience. Now that I'm driving, I feel more secure and I'm not really worried.

Needed to cancel my contract and it was fast easy and no hassle. Also asked for a refund since my contract was within 30 days of purchase and I'm expecting to see my refund with in the next 2 to 3 business days. Which is awesome.

Carchex had the better services and they also provided more information for what I needed, as well as for things to suit my needs more. The rep I spoke with was good. They got back in a timely manner, so that means a lot. They were very informative, too. The rep answered all the questions that I had. So, that was good. The cost was convenient for me -- that was why I went with it.

I’m an employee of Mattress Firm and CARCHEX is one of our employee perks. My car had a high mileage and it’s older. Purchasing from CARCHEX was seamless and cut-and-dried. I spoke with the gentleman on the phone it was all done over the phone. I told them what I was looking for, and then it became qualifying questions, like, "Why you’re looking for this? What is the mileage on your vehicle? This is what we can do for you, and this is what we can do…” It was just a back-and-forth dialogue. I just received my welcome packet yesterday in the mail. I hope I don’t have to use the protection plan, but it’s gonna be valuable.

My car is used. Even though it’s still low mileage, it’s always a safe choice to get warranty especially on used cars, and you don’t know what to expect. The machine could break down in the future. CARCHEX offered the highest amount for repairs among all companies. They usually give me about 10 grand. CARCHEX gives about 15,000. Also, it has a couple of awards that other companies didn’t achieve from earlier years and they’ve been around for quite some time. Their online reviews are great. The protection plan is very good and the experience was awesome. Very good interaction, good customer service, got what I needed and overall great experience. I like that they help out with the veterans from the military. That is a plus because they assisted me very well with the discount and it dropped my payments significantly. I'm very happy about that.

We were getting a vehicle that has a bit more mileage on it. So, we were looking for something to make sure we're covered through how many expensive repairs coming up. I contacted several companies and did a bit of research on what the reviews were with other people's experiences. They all seemed to be pretty much the same, but CARCHEX offered the best price. Their rep, Erin, did very good. She was very polite and thorough. I'm looking at CARCHEX to get an extended warranty on my vehicle that I have now that is still under manufacturer's warranty for another 7,000 miles.

I would like to have a warranty on my cars just like the extended warranty. I had CARCHEX before with my previous car. With the first policy I had, my only problem was the dealer recommended a new transmission for my BMW, but they didn’t want to put a new transmission so they ended up rebuilding it. Six months later it broke down again, so it was work for them. But other than that, I never had any problem with CARCHEX.

I've had a bad experience with another auto warranty company where they replaced stuff begrudgingly and took almost a month to do it, and it broke. I wanted somebody that was more reliable, and that's why I chose CARCHEX. I liked the option for wear and tear, and that made me decide to go with them instead of Endurance. I talked with a representative. It was Sunday. He brought up the wear and tear thing because it was his job to say, "Here's why we're better than Endurance. Endurance will hassle you. They're gonna say, 'Wear and tear, and so we’re not covering it.'" I didn't wanna pay a lot of money for something that won't be covered. He was very good.

I had Ben as my point of contact and he was professional and helped me get the warranty I needed at a fair price! I wish that more people were like Ben! I originally didn’t want the warranty but after some explanations and some further talking, Ben helped me on the right path to ensure my safe travels.

I’m single on a one income home and I’m not sure I can come up with the money for a big repair and my car was about to run out of warranty coverage and I thought I needed something to protect me. The people at CARCHEX were very professional and returned my call in a timely manner. Buying the warranty was a wonderful experience, they worked as hard as they could to get me the lowest price they could (which they did) and increased the length of time that I would be covered. They assisted me as if I was the only customer they had.

The vehicle I purchased has a lot of miles on it, but I will be driving only on the weekend. I went online and found that CARCHEX was a 4 out of 5 stars, and read the reviews, and I thought why not just give it a try. At first, I started not to go with them, but then they gave me a discount. They had a lot more to offer than the previous company I was working with. Also, they showed good customer service. I felt like they were down-to-earth. They weren’t robotic or mechanical like most people over the phone. I understand they make a commission, but they let me know that they can guarantee me a good service, so I felt confident.

I'll travel over the next couple of weeks so I wanted to make sure that my car was covered. I found CARCHEX which has a 30-day money back guarantee. At first, I talked to someone to get a quote then I purchased it online a week later. It was easy and very fast. Their reps were very polite. They were able to help me and they gave me the plan option immediately. Having a vehicle protection plan is valuable especially if travelling. You would want to have the extra reassurance. My experience with CARCHEX has been short but so far, so good.

With CARCHEX you cannot make a claim unless it has been 30 days and you have to put an additional 1000 miles from your odometer read from the date of purchase. Know this before you buy contract w/ CARCHEX.

The people from CARCHEX were very friendly. They were able to work with my budget. They had quoted me two different amounts and it was still over what we wanted to consider for the purchase, and they were able to work within our numbers. They explained everything very well, and they knew what they were talking about. We already got our paperwork and the payment plan and everything were set up. So, no more hassle. You should consider CARCHEX. What they're offering you over the phone's exactly what you're getting.

I looked into acquiring extended coverage for protection against unknown expenses. CARCHEX takes care of ridesharing, and their specialist was very nice. I'm satisfied.

My vehicle is a 2015 and it was going up on 50,000 miles. Having the warranty is very valuable and purchasing it was easy. CARCHEX was upfront in quote and from the time I called and got a quote, everything has gone pretty smoothly. So far, it's really a good kind of service.

I'm on a 30-day waiting period with CARCHEX, so I'm under the assumption I couldn't use them for any reason within that 30-day grace period. And the first guy would call me at work all the time, and I asked him not to. But CARCHEX is a cool, good and easy company. I liked the guy I talked too. He made the conversation interesting.

If friends would ask me about CARCHEX, I would tell them to go with it. I've used the warranty before and I was happy. There are good prices. The reps are knowledgeable. And anytime I put in a claim, it was covered. It's a great company.

I am very pleased with my purchase of the CARCHEX Care Vehicle Protection Plan. Not only am I impressed with the warranty, I also feel a great sense of relief and confidence that this service contract will ensure that my vehicle will be covered in the event of a major vehicle breakdown or failure. I realize the importance of maintaining your vehicle with timely servicing, and now I am equipped to do so with CARCHEX.

I wanted to have the peace of mind of not having to worry about taking the car in and needing some work on it. The current car that I have is a BMW and maintenance on it can be very expensive. I'm not sure I would want one without coverage on it. CARCHEX was originally the middle in terms of price point. But when they offered me a discount so that they would be the lowest, I took it. The protection specialist who assisted me was great. He asked me what I was looking for, and the different options that I had, and asked me relative to everyone else I was looking at and where they stood. If it wasn't for him, I would have called back and thought about it a little bit more.

I wanted to protect this expensive car that I bought and decided to get extended coverage for it. I did some online research to find some good ratings of companies, and I saw that CARCHEX was highly rated. The guy that sold it to me was very prompt in getting the information. He was also very knowledgeable and worked out. I was very happy with the whole process. The package that I received was very helpful. And because of the protection that the warranty gives me on a lot of those components, having the warranty is very valuable. I would recommend CARCHEX. I already have recommended them on a Mercedes website.

With cars being as complex as they are electronically nowadays, I figured having the extended coverage would be a wise idea. I was going with another company to start with 'cause they contacted me first, but when I started getting two different bits of information, one from the representative and one from the manager, they were not matching stories. Then they told me they couldn't offer the same offer if I called back, and it sounded a little shady to me. I really appreciated that CARCHEX was understanding and pretty easy to deal with, and it seemed like everybody was on the same page, unlike the first company I spoke to.

I bought a car from a dealer and I thought that it would be good. They had all the mechanics who could check the car out and they would know if there was anything wrong with it. When I went to sign the papers, though, the loan guy told me that there was no warranty on the car. I didn't think anything about it and I just said okay. Well, I had the car for less than 30 days and a wheel bearing already went out and cost me $1,200. I knew that there were extended warranties and so I then started really researching about them. CARCHEX was one of the top two in the articles that I read so I decided to give them a call because I sure didn't want to go through what I went through again. There were also a lot of comments by people who had taken out their coverage who seemed happy with their response time and felt like anything that goes wrong with the car is covered.

I just bought a vehicle so I needed to put a warranty on it. I checked with the companies and CARCHEX was able to give me the package that was the best. I wanted to make sure to cover the electric and the powertrain and they were able to give me that kind of package. Obtaining the plan was easy. It took them about a day to get everything set and done for me. Their rep, Tashawn, was a good guy.

I have a 2016 X6 BMW and I spoke to one of my neighbors in the building that I live in who also has a BMW. He told me that if I don't have an extended warranty from the dealer, I might want to look into something because BMW is a very expensive car to repair. I looked online and received two quotes. I got one from AAA but they would not cover my vehicle. I went into the BMW website and CARCHEX had an ad that popped up.

CARCHEX got the biggest bang for my buck. They had the best quote with overall most to offer. Their plan coverage is good and their reps were very nice, too. I've been with them for two weeks and everything’s good. I'm just waiting on my package so I have everything they said that I got in the coverage on paper for my own records. Once that gets here, I'm satisfied.

My vehicle's warranty is almost up and after looking at ratings and the price, I went did an extended coverage with CARCHEX. It's very valuable having a protection plan because if your car breaks down, you’re screwed. It’s a lot of money. During the purchase, the CARCHEX rep that I had was very professional. He answered my questions and explained to me the doubts I had about the contract. He also said that I could contact him with anything that I need and gave me all his information.

I did a bit of research before I decided to go with CARCHEX. I talked to their rep, he filled me in on what the coverage was, and we went from there. Because of their deductible and the parts repair, I went with them. The plan that I have with them is good.

We use our car quite a bit and drive a lot so, I wanted peace of mind and CARCHEX had good reviews. They are also accredited, which made me use them. The purchasing process was very easy. The salesperson was very proactive and thorough. He kept calling me and reminding me. He also emailed me. He was very professional, personable and easy to talk to. Having a vehicle protection plan is invaluable and there is no monetary value I could put on it. I have to have it.

Given the cost of repairs for my vehicle, I got extended coverage for it and went with CARCHEX. They have better reputation than other providers. They’re recommended by a lot of different groups, and they seem to have the best backing. And then, during purchase, their rep answered every question without me asking, so I was happy. The experience was great.

I care about my car and I want it to last. CARCHEX was the first reputable extended warranty provider that I saw online. I wanted bumper-to-bumper but I have a used car. I did get the titanium package so, I got the best package that I could. The rep was good and I paid CARCHEX the money but I don’t know if I might keep it because they told me that I had to wait 30 days or 1,000 miles but on the paperwork, it was different.

They have really good customer service. They also answered all of my questions properly. I'm glad I chose CARCHEX. My car is almost at 100,000 miles and knowing that my Mercedes Benz will soon start acting up. Carchex will handle all major repairs with just a co-payment of $100. You can't beat that.

ABSOLUTELY THE WORST COMPANY I HAVE EVER WORKED WITH. DO NOT BUY ANYTHING FROM THIS THIEFS. It has been over 2 months now and I still do not have my refund. They are criminals and should be shut down immediately!!!! I will be getting a lawyer and suing the crap out of them. DO NOT BUY FROM - TRUST ME!!!

I've been driving for 30 years and I've never had any issue with my cars, but having a warranty gives me peace of mind. CARCHEX had good reviews, and everything was really good during the purchase. The guy was really experienced and he was able to explain everything.

The representative was very helpful in explaining my options to me. My only question concerns the waiting period for the coverage to become effective. I was unaware that the waiting period consisted of 30 days and 1,000 miles until I received the written contract.

I got signed on with CARCHEX as I was trying to make sure that I was covered in case anything happens. I don’t know if I need one or not, and I still gotta get a hold of them to check and see.

They do a great job of making you feel great parting with thousands of dollars for a warranty that looks great on paper. What they don't tell you is THEY do not provide this warranty. They farm you out to one of those companies that have the seriously negative reviews. We ended up with American Auto Shield. We had to make a serious claim shortly after the warranty went into effect, and here it is over three weeks later and still no work has even started on our vehicle. It also turns out that they do not ever replace parts with "genuine" parts (in our case Porsche), they source used (even when there is a known issue with the part, also happened in our case), refurbished, then off-brand parts.

I bought an older model vehicle in cash and I wanted to get some more coverage for it. I had chosen another provider but they still haven’t sent me any paperwork that they said they were going to. On the other hand, CARCHEX matched the same thing and added some extra things. I just received my package in the mail that they said I will receive, and it explained all the coverage. The sales rep was good. He was knowledgeable and got me a bunch of discounts. I set up the payment plan. When I was looking at other companies, I googled who was the best and then I saw Endurance which came up as number one. But then they wanted me to pay outright. They were lump sum within a certain amount of time, and I didn’t like that.

Had a great experience with my sales rep, Lance, and his colleague who helped explain the coverage. I'm a new customer so I hope the high-quality service will last the entire duration of my 3 year plan. I believe the extended warranty I purchased will add peace of mind to my driving experience.

When the factory warranty on my vehicle ran out, I wanted to get extra protection. I mostly wanted to have the engine coverage. I was not gonna use a vehicle protection plan ever again, because of my experience though. I had a few claims and they didn't cover some of the things that went wrong. It was a learning experience and this time, I went on ConsumerAffairs and checked which extended warranty was the best, which was how I got connected with CARCHEX. The purchasing process, from when I started, took two weeks. My interactions with their reps were very good. He was very friendly and helpful. Plus, he wasn’t very pushy and I was able to take my car and check around. With the last extended warranty, the dealer almost forced me into buying it, which really turned me off.

I was already a customer of CARCHEX. I always stick with the ones that I already have. And I just needed to get more mileage. The CARCHEX reps were very knowledgeable. Every question that I have, they answered it 100%. I'm very satisfied with my extended coverage. It’s the same thing I had before, so I love it.

The initial experience with CARCHEX was fine. They answered all my questions to the best of their ability. However, there were certain things that they did not offer and I wanted to cancel the policy. I've only had them for four days and I'm not trying to use another policy. But the way they go about their cancellation of having to write a letter in and doing all of that stuff seems silly when you can sign up and do it over the phone. They clearly have the technology because they can sign me up like that, so it's a matter of making it more difficult for people to cancel.

When my factory warranty already expired on my 2018 Audi, we got Carchex and my wife handled the setup, which I thought was quick. As of right now, everything is running smoothly.

I bought a used vehicle and ended up looking at CARCHEX after reading bad reviews about the company that came up as number one. I asked the CARCHEX guy 10,000 questions in five different ways, and I liked what he told me so I went with them. He answered all my questions. He was very professional and personable. His name was Ryan. I don’t remember people’s names but I remember his so that shows how much of an impression he made on me. He was a wonderful guy. It took me three days to make a decision and I asked him to not bug me, and to call me back in a day or so. Then the second time we spoke, I told him I hadn’t made my decision yet. And then he waited two more days and called me back, and then I made decision. He was very patient.

I purchased an extended warranty via Carchex for my 2005 Mercedes. I was told the warranty I purchased covered quite a bit. Even says in the paperwork it covers my fuel system. However when something else, like an electrical issue going to the fuel system ruins the fuel system, they denied covering my fuel system repair because electrical isn't covered. I also have some engine issues they won't cover that are "pre-existing". Not sure how they determined that. Bottom line, I thought I got a good extended warranty, unfortunately they were only good at taking my money but not covering anything found wrong with my car via the Mercedes dealership. So I cancelled my warranty coverage with them. I will say they were very helpful in cancelling it via phone.

I bought a car and we had a 30-day dealer’s warranty on it. Eventually, it expired so I had to purchase an extended warranty. I called and they gave me an idea of what the company is about. I paid them $125. They took it and they sent me a confirmation e-mail. However, I'm thinking about not going forth with CARCHEX because they have not disclosed me what's covered and what's not. I got the Titanium. The protection specialist told me what kind of plan it was but he didn’t break down exactly what it covered. I have not received anything and it's been a week. Though I had an issue, the purchasing process at CARCHEX was simple and easy overall.

I bought a 180,000-mile vehicle and I needed a warranty since the vehicle didn't come with a factory warranty. I got Endurance first, but then I read that they have a policy and they only pay what the car is worth. With CARCHEX, they pay what the car is worth and up to $15,000, which is a way better deal. The salesman who talked to me was very enthusiastic. I didn’t want to buy from them at first, but he got me to buy the product. Knowing I have a warranty, I have peace of mind. They are also flexible with payments. I told the reps that I wouldn’t be able to pay for the next month and they said it was okay. I could just pay in May and there will be no extra fees.

One of the best and I will recommend to anyone. Love this place. Good customer service good support team and they will help though with anything. Have wonderful deals. Once I got warranty on my car my dad wanted it as well. And he love it.

I purchased a new vehicle and decided to look into extended coverage for it to have peace of mind and to know that if something were to happen, I'd be covered. The coverage that CARCHEX offered stood out to me and they also allow monthly payments. The rep was very detailed and went over what the warranty covered and what we would be getting. I had to put a downpayment and everything went well.

With my vehicle, the car brand itself doesn't have a good reputation when it comes to liability so I wanted to hedge my bets. Having a warranty gives me peace of mind and I went with CARCHEX but then I backed out. It isn't that CARCHEX is not good. I just found something that was better for me. I went with an insurer that was connected to the dealership. So it was the brand’s insurance. Nonetheless, my experience with the CARCHEX rep was quite good. He seemed like a good guy. He understood that, down the line, the coverage I was getting was a little better than the coverage that they offered, and he reversed everything with no issues.

I got extended coverage for my vehicle being that it’s a very expensive one to get worked on and parts are very expensive. CARCHEX made things easy compared to the other providers I considered. Their reps seemed friendly, knowledgeable and they explained everything. So far, I'm satisfied with them.

Repair costs are too expensive to bear by myself anymore. So, when I purchased the car, I needed a warranty as it didn't come with one. I had a warranty with CARCHEX before and it seemed like a good company. The coverage was also good and the way that they handled themselves were professional and thorough. Also, their reps handled our interaction very efficiently. I ended up talking with their manager there. The package I received from CARCHEX is great. I haven’t read through line-by-line so that I fully understand what is included and what isn’t. But the package appears to be okay on the surface. I am familiar with warranty costs from prior experience, and CARCHEX's cost is reasonable.

I wasn’t pleased with the coverage of the plan that I had, so I cancelled it and called CARCHEX to change. I drive a convertible and the convertibles are never covered by vehicle protection plans and getting it fixed is ungodly expensive. CARCHEX covers the motor where all the others don’t even cover the motor on a convertible top. CARCHEX had the most extensive ability to cover the most expensive parts. Purchasing the plan was extremely easy. I knew what I wanted and I just needed to negotiate a price. Also, their rep did very well. I liked that he was here in the United States and that I wasn’t dealing with a foreign country with English as a second language, so the conversation was smooth. All of the questions that I had for him, he was able to answer without hesitation.

I purchased a brand new 2019 Ford F-150 and Ford only offered me a three-year, 36,000 miles warranty. They were much too expensive to get anything further than that. So, I was trying to search for something that was gonna be a bit more affordable for me as far as payment-wise. I would reach 36,000 miles sooner versus later, and I wanna have that support and some extra protection on the vehicle. The warranty that I can afford was a 60,000-mile one and that one there was 28 hundred bucks. I did sign up for it, but then I went back and canceled it.

I drive a BMW and after considering around five companies, I got extended coverage for it through CARCHEX. Their customer service stood out as it was the first one that was easy to get through. Their rep was great and he helped me answer all of my questions. We set up monthly payments, which he also helped me with, and it was very easy. I had to transfer money over and he was willing to wait on me for it.

I had bought a used vehicle. I usually always pick up an extended warranty, but I didn’t get one at that time. Car expenses are really high as far as repairs and having a vehicle protection plan is important. I did some looking online and I got some prices including the coverages. I talked to the CARCHEX guy and he was very nice. He explained certain coverages. The purchasing experience was good and the process wasn't difficult at all. I'd recommend CARCHEX, but I am going to cancel the coverage because I'm going to purchase a different car.

CARCHEX is one of the cheapest coverage providers out there. I had a good experience purchasing my protection as their reps helped me out.

Kerrington was very professional. He took the time and worked with me because I was slow in deciding what I needed and had to call him back. I'm sure he didn't think I was going to make that move but he waited and I really appreciate him.

My vehicle no longer had a warranty and I looked at different companies but CARCHEX was more honest. I liked the man that was helping me there. I would tell people to listen carefully to CARCHEX because they have a lot of good things to say.

I was searching the website and found your company with excellent ratings. My 2014 Nissan Altima is in excellent condition. I also want to thank you for my military discount and senior discount. Tashaun ** was very helpful and was of great help. Thanks, Enrique

When I googled CARCHEX, they had good reviews. Purchasing extended coverage from them was simple, but the price was a bit above than what I wanted. I went online, read about it and then I called. The rep had great customer service skills. He didn’t put other companies down, which was a plus for me. I called one company prior that day and they were constantly putting down other companies. I wasn’t interested in hearing about other companies. I wanted to hear about the company I was purchasing from. He made it easy for me. A vehicle protection plan is valuable these days. My car has a lot of electronics in it. And when you start to talk about electronics, the price could get really costly. Plus, you never know what to expect nowadays.

I was looking at extended coverage and Carchex was the first one I called. I usually call several and do some comparing and then make a decision, but the reps were pushy so I ended up signing up. In addition to that, they told me it was bumper-to-bumper and my version of bumper-to-bumper is different than theirs, and that was confusing. After I hung up, I had to speak with other people to verify what I was up against and what I should do. In fact, when I talked to auto mechanics, they didn’t seem to think that Carchex is gonna cover what they said they would.

I wanted the confidence that if anything goes wrong with my vehicle, I can get it fixed. I was gonna search online to get a car checked out in another state, and CARCHEX came up for warranties. Their rep was super friendly. He checked out all the numbers for me and it made sense. Everything has been perfect and I'm very satisfied.

I finished paying the vehicle off a year and a half ago and I was planning on getting a new car, but my daughter turned 18 and I decided to get her a car instead. So I am gonna keep my vehicle longer and I want to make sure it is protected. I shopped around with a couple of different companies and did a bit of research and CARCHEX was the better route for me even if it was a bit more expensive. The CARCHEX rep was fantastic. She followed up all the time and was on top of it. Everything went really well. Having a vehicle protection plan is extremely valuable. God forbid your engine or a transmission blows and that's not a cheap fix. So I got a coverage to avoid any unexpected bombs of repair. With Carchex, you can get one online and it’s a very simple process.

A vehicle protection plan for your car is very valuable and I would recommend CARCHEX. My goddaughter told me about them and I called and looked into it. They were nice to me and everything has been fine.

Order Coverage on Friday 3/07/2019. Decided to sell truck. Called in to CARCHEX on Monday 3/11/2019 to cancel order. Talked to service adviser. Was told I would receive a E-Mail to complete the cancellation and would receive refund in 2-3 days. Here it is Friday 3 3/15/2019 No E-Mail and no refund.

I refinanced my car and looked into getting an extended coverage for it. With a car that you know is gonna last six years, you should have one. I got CARCHEX's number online and did some research on them. Their offer was a lot better than others and they had a lot of better coverage. Plus, there was a lot of help. They had very good guys over there and my purchasing experience was great.

Eric ** provided superb customer service and was extremely courteous. He assisted me in find the right coverage for my classic vehicle at a reasonable price. He was also very professional and made sure I understood the basics of the policy. I'm completely satisfied with the wait period as only drive this vehicle on some weekends.

I bought a car coverage for my daughter. It's for an older vehicle. I bought the coverage for her so that she'd have something to repair her car in case it had mechanical problems. She planned on keeping it for several years, and she'll have 150,000 on it by then, and I won't have to pay for expensive repairs. I read on the internet about the top choices and CARCHEX was one of them. They had one of the better prices.

I had an excellent experience with R. ** and the 1st gentleman that connected me, they were very clear and I understood what I was getting into so I made a purchase before hanging up. I think I will recommend this company to others because of the representatives. I have not used the product and hopefully will not have to but I feel good knowing I have it.

They explained every detail of the extended warranty and gave me a very reasonable price for what I needed. My representative Brandon ** is very well informed of all the different extended warranty plans and prices.

I purchased a used vehicle and I wanted full coverage being that it’s an older car. You never how other people take care of things, and I wanted to make sure that I wouldn’t be spending a lot of money trying to get the car fixed. I did my research online, read reviews and checked the Better Business Bureau. I tried to see what their ratings are and CARCHEX seemed to be the best one out there. At first the rep seemed a little pushy, but I understand that everybody has a job to do and he tried to make a sale. After I spoke with them and let them know what I was interested in, things got a bit better. He explained everything to me and once I got back in touch with them, everything was fine. The whole process of purchasing the warranty took about 20 minutes. It hasn't been a month that I've been with CARCHEX, but I feel good knowing that I have the coverage.

I called these individuals after doing a standard consumer review on a Saturday morning and asked their representative if they offer extended warranties for my vehicle which is 12 years old and has less than 86,000 miles on her. I was asked if I had all of my service records and I do. I was then told the California rep was busy but would call me back. Please keep in mind that I now have a verbal confirmation to go with what their website stated (warranties to vehicles which are less than 15 years old or having less than 150,000 miles).

I wanna be covered in case something happened to my vehicle. We were surfing through the internet and I saw CARCHEX had good reviews, although the cost was about average as the rest of the extended coverage providers.

I went to my dealership with an oil consumption issue with my vehicle and had nothing but problems from the start of the warranty process. The communication between the dealership and Carchex were the pitts! I called the administrator of Carchex's warranty and the representative began to inform me of all they were NOT going to cover under my specific warranty. If I had known what I know about Carchex now, I wouldn't have purchased this warranty!!! Buyers please beware.

I decided that acquiring extended coverage for my car would be a good thing. I looked extended coverage providers up on the internet and CARCHEX had 5 stars. I purchased the protection plan over the phone and the customer service reps were helpful. It is nice to know the protection plan is there if I need it.

Carchex had the easier payment plan over other warranty companies. Some of the other places wanted the money upfront but that was not gonna happen. The Carchex reps have been okay. They did their job and were helpful. However, I had to cancel because the VIN number that I put the warranty on turned out to be a lemon.

The guy I worked with was excellent. He obviously was well versed in his field and he was very very helpful. In addition, I found out that the company’s really preferred me to take my vehicle to a Mercedes dealership! That told me they were looking out for my interest!

The warranty I had on my vehicle wasn’t covering anything and I decided to look into extended coverage. I had CARCHEX before and their customer service was excellent. They always wanted to answer any questions. When I had problems with my old vehicle, they assisted me without any problems and made sure that all my repairs got done on time. My old company only covered the powertrain, motor and transmission but CARCHEX offered a much better deal with more coverage on suspension and brakes. It's a bumper-to-bumper warranty at a cheaper price. Plus, the payment plan was very easy to set up. I did it right on the phone when I made my initial payment the day I got the coverage.

Given the nature of my car, something could go wrong with it and it could be expensive. I also got emails about warranties all the time and I decided to look into it. CARCHEX was one of those people that reached out to me, so I talked to them. I also looked online a little bit about them and I liked what I read. Then reading their contract and so forth, it all seemed solid. So, I decided to purchase from them. I ended up with a plan that pretty much covers the car except for the obvious things that it doesn’t cover. The rep who assisted me was good and he answered a bunch of my questions. When I really pressed for some details, he brought on his manager who answered the few questions that he couldn’t or maybe he just brought his manager in to close the deal.

My current coverage expired, and I was needing to get an extended coverage. CARCHEX gave me a better price and it covered more vehicles. Their representatives were really good as well.

I got a used Lexus and it’s such an expensive car. Extended coverage is the best way to go in case I need some repairs. I went online searching and on the online thing, it suggested CARCHEX. I gave them a call. I didn’t really have any ulterior motive for calling them, except that I got a notice that it was a good company. So, I gave them a try. I talked to PJ and I asked him questions that he couldn't answer so he put the service manager on. Ken, the service manager, did most of the legwork as far as selling me over. Then, I had more questions that I called back later and talked to PJ about. They pretty much cleared those up for me.

This company and the adjuster they use, American Auto Shield, are crooks. My car has been broken down for going on three months and still no information from this company. I have called numerous times and have been put on hold for hours to only have the phone line be disconnected on me just before handing the phone to the mechanic. THIS COMPANY IS PROVIDING SERVICE IN BAD FAITH TO AVOID PAYING RIGHTFUL CLAIMS. I am about to make my third monthly payment after my claim was filed. I am now in the process of hiring an attorney.

One of the worst companies to deal with and I am so glad that I decided to cancel my warranty plan. They're super fast to get you a warranty, set up interest free payment plans and get your credit card info for the first payment. DO NOT GET CAUGHT! Hold time for sales - 0.5 seconds. Hold time for customer service - No one picks up most of the time and they have you leave a message and never call you back. Try for yourself if you don't believe me. They have about 10 times more people for sales than for customer service. It tells you how much you're worth to them after you purchase. And here's the cancellation process after you purchase directly from the email I got.

Bill was excellent and I could've had a better person. He was very knowledgeable about the product and was very descriptive. Thanks for all of your help and I look forward to doing business with you in the future. Blessings!!!

We just bought the vehicle and it's for my daughter who lives out of town. And we just didn't wanna have any problems creep up that we couldn't easily get fixed for her, so we looked into getting an extended coverage. I've never bought it before because being at home, if we have vehicle issues, my husband can easily go take care of things and get things fixed. But with my daughter, living a couple of hours away, we just wanted to have an easier way to say, "Just go take it and have somebody take care of this." It's a preventative measure simply because she's in college, and it's not as easy for my husband just to drop everything and drive three hours away to take care of some mechanical issue that may come up.

I was already with a different extended coverage provider and I wasn’t satisfied with the service so, I switched over to Carchex. I read up some reviews and they had some good ones. Their customer service was pretty excellent and helpful. When I inquired about the packages, they kinda went in-depth more so than other ones I dealt with. They told me exactly what the package is going to cover. Also, setting up the payment plan was fairly easy. Everything went well.

I looked into acquiring extended coverage for my vehicle because it has a lot of miles. I bought coverage from CARCHEX and my experience with their customer service was excellent.

I purchased a used vehicle but it didn’t have a warranty with it and I wanted to make sure that if anything goes wrong, I won’t have to be spending out of my pocket. I wanted to make sure that if anything goes wrong with the engine, it will be covered. I checked with a couple of places but CARCHEX was the best. Their rep, Bill, explained everything to me. He was a good guy and he put all that my warranty covered. He also told me that I would be getting a package in the mail which I did. The interaction was pleasant and I felt good that I got the coverage. I’m satisfied with CARCHEX and I’d recommend them to a stranger on the street.

The car dealership provided a more expensive option for an extended warranty, so I looked at alternative options. I requested a quote from CARCHEX and they got back to me. It was a straightforward process. I was thoroughly assisted by the rep and he gave me every information that I needed. My initial experience with CARCHEX was good. However, I cancelled and the process is taking a while. I sent Adam an email a couple days ago and he told me that he was gonna put the process in place, but I still haven’t heard back from him if it was cancelled or not.

In case anything happens, it’s always good to have a warranty on my car. When my previous coverage was running out, I googled and got some information and went with CARCHEX. So far, so good. I had a good experience with their rep. She was very helpful and she broke down everything. She was excellent.

I am having the hardest time getting my claim started. They take forever to answer the claims dept phone. I left multiple messages because my car is sitting in the shop awaiting repair and I haven't got any response yet.

Mr. ** was my rep. My experience from beginning was very good, he took his time, explained the policy and the working of it, he explained in detail and laymen terms. I did not feel pressured. He's good at his job from my phone experience and emails, and found me savings. I ran the plan across my brother and my friend and both felt I received a great deal.

When I was looking at CARCHEX on the internet, some people said they were good. Initially, it was difficult to spend $3,000 for the policy but they came down two or three times. They give discounts for being a veteran, and they gave a discount because I wanted some more.

My warranty ran out, so I needed a new coverage. I decided to go with CARCHEX and I wanted everything that should have been covered that was on my last extended warranty. The finance person who came on the phone was pretty much thorough and everything went fairly smooth.

Having a warranty eases my mind, and I'm very satisfied with CARCHEX. I asked questions and they explained everything well. Their rep worked with me to get the rate that I could afford. He worked with me on everything to get it to where I could afford it. He was awesome. He was well-knowledgeable about the warranty. I got a bumper-to-bumper coverage and I’m satisfied with it. I would tell my friends that they need to get CARCHEX.

I am now filing a claim because my transmission won't go in to forward. Will update later to see how it went and the tow truck service they had called showed up 3 hours later than what they told me and where I took my truck they wouldn't let them work on it when they say you can take it to any mechanic shop you want.

I used CARCHEX before and submitting claims then worked out fine. This time, I purchased a used vehicle and was looking for bumper-to-bumper coverage. The CARCHEX rep was wonderful. He always followed up with me and he was very informative. Knowing that I have this coverage gives me peace of mind.

I've been very hesitant to get an extended warranty because I've heard of horror stories with extended warranty companies. You pay all that money and then, when it’s time to get it, they tell you stuff like, “Oh, well, this isn’t covered. Well, that’s not covered,” and they are some things you thought were covered. But I thought I’d give it a shot. I have an expensive luxury car, so I wanted to make sure that the stuff was covered.

I had just purchased a new, used vehicle. I bought an extended warranty and went with CARCHEX because of the customer service. The rate that the rep had given me was actually, originally, more than what I had checked with someone else, but then, still, he worked things out for me. The guy that I dealt with, Jerel, was really great. He broke down all the coverages for me because I had questions about the differences between the different coverages. So, he told me what he suggested for me, and then, I had questions about the other coverages. He was very knowledgeable because I had a hard time reading the contract, the stuff that he had sent me. It was just so much and it was a little bit overwhelming.

The guy at Carchex that I spoke with was very pleasant. I also looked at other companies but went with Carchex because of the price and the coverage that they offer. Their customer service is one of the only times I’ve actually enjoyed giving somebody else my money and the cost is very fair. The payment was easy to set up and it will come out on the 26th of every month.

I have a very expensive car and having a protection plan is extremely valuable for me. I needed a bumper-to-bumper coverage and CARCHEX had a lot of inclusions in what was covered in their warranty package, so I went with them. In fact, there were a couple of things that were included that would have been an additional cost with the other companies. One of them was the high-tech feature which was a big thing. I have a car that has a lot of features like GPS and all these monitors, and all of that are kinda covered in the policy. Initially, I talked to a rep then he transferred me to someone else. They were both great and ultimately, they matched the price that I was getting from a competitor. Setting the payment plan with them was also very straightforward and simple. Right now, trying to get my mom to get coverage for her vehicle with CARCHEX as well.

I felt safe being in the care of such an honest, caring, and everything positive from A-to-Z sales agent to help me, his character is and was awesome. When I am needing an extended warranty bumper-to-bumper, I will be calling him back.

Having a vehicle protection plan is very valuable. I didn’t have any coverage and I wanted to make sure I had coverage so I got bumper-to-bumper coverage from CARCHEX. I liked what their rep was telling me then, and their coverage and price really stuck to me.

It was pretty easy to sign up with CARCHEX. When they called and explained everything to me, it seemed pretty much straightforward until I got the book and read all the fine print. After reading through some of the paperwork, I’m probably gonna be cancelling it. This is because of all the stipulations or as to what it covers and how it’ll cover it.

I'm glad to say that the agent that worked with me on my contract was extremely patient and courteous. I had a lot of questions and concerns and he took them all professionally and honestly. I told him my efforts to find an honest business as I am an honest man that works hard for my family. He made me feel as if I knew him, like I could trust him. It's hard to find this kind of character these days. I will rate the contract at a later date.

We wanted to purchase an extended warranty for our 2013 Avalanche and we were very pleased with your associates who were very professional and completed the purchase easily and efficiently. We will definitely recommend Carchex to friends and family members.

I had already called another extended warranty company before I found Carchex. The person there wanted me to sign immediately or the offer would not be the same if I called again. I said no. Then I spoke to Davon at Carchex who explained everything to me patiently. I had a lot of questions and wanted to consult with my financial advisor before I signed on. He was fine with that. No pressure. No calls to remind me. Just allowed me the time I needed to make a decision. I made it in favor of signing with Carchex and feel really comfortable with my decision. It will give me peace of mind and I have Davon as a contact should I need anything.

Tashaun ** did a wonderful job informing me and answering questions on the warranty that I eventually purchased. He worked to lower my monthly payments over extra time so I was able to purchase the product. He was very knowledgeable, very polite, and understanding of my concerns.

I am impressed with the accuracy and professional manner I was treated. Erin was most informative and Ken, her manager, was extremely helpful. I have complete confidence in the product and the terms of the coverage I purchased. CaryBuyingTips.com, who referred me to Carchex, was a lifesaver for me once again.

I was very pleased with the customer service regarding my two vehicles. I wanted to purchase an extended warranty on both. They are both older vehicles but with a lot of good maintenance in their past history. The sales staff was very nice to deal with, they gave me reduced rates for the extended warranty plus program which I believe is the silver program. I am surprised that my vehicles still qualify for this wonderful service. I am still within my 30 days pre requirement however, and have never had a claim with this company in the past so I don't know how they Stack Up to others of their kind when it comes to actually serving the customer.

These people are great, military friendly, fast and courteous. They treat you look like family and not just another customer. I was expecting to wait on hold for extended period of time but they answered right away. I would recommend this company to anyone looking for an extended warranty.

Purchasing a warranty from Carchex is proving to be the worst decision I've ever made. It's nearly impossibly to get anyone on the phone besides the sales department. I took my car to the shop on Friday (15th) in the morning and they attempted to call the claims department all day, only to be met with long hold times and messaging services, and never received a callback. The claims department is only open Monday through Friday, so good luck if your car has issues after 5 pm EST or on the weekend.

I had just bought a vehicle and I really don’t know much of its history, so I looked at getting an extended coverage. I was looking at warranty online and googling for one that is used for cars and CARCHEX popped up. One of their representatives called me and explained it. I just bought the car and I was telling them that I had just fixed it up and I was just putting a warranty on it just in case the transmission messed up or stuff like that because I ain’t gonna be able to afford it. CARCHEX is good and the highest qualified. It is the number one warranty company for cars, so it is the best warranty for people.

My warranty had expired and I was looking at consumer reviews. I had first tried CarShield, but I was not pleased. I was looking at the CARCHEX reviews on the consumer comparison and my husband brought me a paper from my dealer where I purchased the car, Patrick BMW. They honor CARCHEX and it was at a very small writing at the end of the letter that they were offering extended warranty. CARCHEX is what I have, so we are doing good. That way, we know that if the dealer works with them, then I’m in a good place. Also, the specialist who helped me was very cooperative, informative and polite.

I purchased an Auto Warranty through Carchex a few months ago. I was pleased that they had a great score due to reviews. Sales guy was pleasant and helpful. Recently, I began having engine issues and took my vehicle to the dealership. After having it inspected and notifying Carchex I get a call from a company called Buyers Choice?? They drag their heels, keep the dealership on hold, threaten to make me pay to have engine broke down so they can determine whether they are going to cover repair. So I research Buyers Choice and it is actually an auto warranty company called Royal Administration. They have a one star rating and a history of denials and trying to scare off claims by having the motor broke down at customer's cost. If I had known when buying a policy from a “5 star” rated company that the rating was actually for the sales team and that they were selling my policy I would not have bought it from them. Buyer Beware.

I have a new vehicle with high miles so I needed to acquire an extended warranty. I submitted five online quotes to the top companies that I found through Google and CARCHEX was the first company to contact me. I knew what package I wanted but they told me what I qualified for based on the miles and the vehicle. There was a bit of pressure purchasing the warranty. I told them that I wanna shop around but they lowered the price.

A car is a very expensive investment and in order to keep it running and dependable, you have to invest in it which is why a vehicle protection plan is very important. I put a lot of miles on the car so any type of cost-effectiveness is welcome as well as security for it. I looked into an extended coverage and I liked the reviews for CARCHEX that I read online. It was an easy experience buying the protection plan and the reps were very knowledgeable, courteous and helpful.

Last Friday February 7th 2019 I had a belt brake on my truck that is under warranty with Carchex. I did not have the policy with me at the time or the number of the roadside company that is not a part of Carchex. I called Carchex the first time at 9:30 am and told them that I did not the information on my warranty with me. They transfers to the roadside number. I informed them that I was broke down and needed a tow for the truck. They called a tow company and they said the tow truck was on the way.

I bought a policy for my 2014 Mini Cooper that I had just purchased. I called Devon and worked first with him and then with his supervisor, Daniel. They were both fantastic! So great to work with I called back a few days later and worked with Devon and supervisor Steven and bought a policy for my husband's car 2008 Nissan-Altima! I will recommend them to anyone I know who needs a policy!!! Fast, great coverage, honest, wonderful company!!!

The salesman that I worked with was very nice and explained everything about your company and the benefits that I will receive. I checked out your company on my computer as was amazed by the positive feedbacks from your customers. This is the type of service I was looking for.

This is one of the worst warranty company I have ever seen. I am trying to reach out for my refund since November and they are not responding. And when you try to buy the warranty they will give you call 5 times in a day. This company customer care is really bad, they will never help you. Please provide me my refund, I mailed so many times to Larry ** and not getting any response. Please help.

The car has been paid for and I have a lot of miles on it. I really like the car and wanna keep it. And I’m looking at ways to protect it. Down the road, if something happens and I know the car is covered, I can have better options on how to get the car back up and running. I looked at a couple other providers but they didn’t offer as much coverage as CARCHEX. The purchasing experience with CARCHEX was also very easy. The rep really worked with me to get the deal done. She was very patient. I work very crazy and long hours. We went through several calls, even with me confirming the information for the car. But she really stuck in there until we could close it out. I have peace of mind that I have the protection plan when the time comes as an option or a resource to start putting the car together.

The cost of fixing the car is very high and since I've been with CARCHEX, I figured I would continue with them. I got a Nissan car and they handled everything. It was easy for them to work things out. The price was a little higher, but it's okay. I would recommend CARCHEX.

I am driving an expensive car and it's not cheap to fix so having an extended coverage is always good. It saves me out of pocket cash if anything goes wrong down the road. I checked three providers and Carchex gave me the best rate. I explained to the rep what I wanted and expected and he gave me the best package that they offered for that. The way he handled me was great and he explained everything in detail. Also, if I needed any other additional things, he answered them. Having the plan is valuable for me and I'm satisfied.

The reviews online for Carchex were very good and they're with AAA. I checked out four other companies, but after finding out all the nitty-gritty, Carchex was the only one that stood on the top of the list. It was my first time I got an extended warranty with my car and it was a little stressful. Ryan, the gentleman that I worked with, was really good and very patient with me. He explained to me a lot of things because I know nothing about extended warranties for cars. I have to give him the credit because if it wasn't for him I probably would’ve just gone ahead and just ponied up and said, "Forget it." I would totally recommend Carchex to everybody and anybody.

My car is older and didn’t have any coverage at all, so I looked into getting an extended coverage for it. CARCHEX was the best extended coverage provider with the payment and they had better coverage. I just got a warranty from them and my experience with them has been good so far. The rep was good and everything was great with him. I was looking for something that would also cover the brake system and they didn’t have that, but the powertrain and the electrical stuff are covered.

I didn't have any coverage, so I looked into acquiring an extended coverage for my vehicle. I had one before, but it was too expensive. CARCHEX was cheaper and the purchasing process with them went fine. The interactions I had with the representatives were very nice and so far, from what they've told me, the coverage I'll have is gonna be great. I just don't have the paperwork on it yet. I think that the options they offer were a little more reasonable for people that are on a fixed income.

Having an auto warranty is very valuable. My car was getting older and if something major happened, it would be expensive to fix it. I searched four warranty companies, but the guy from Carchex was a better salesman. He called more and purchasing from them was a good experience. They explained everything well.

The price with CARCHEX was better than what the dealership could offer for an extended warranty and everything went smoothly when I made the purchase. The rep I dealt with was also very professional and helpful.

Carchex platinum plus - Rep and manager both were professionals. Some Subaru dealers have a better price by $200-300 but only if within basic warranty period. Not eligible! Good folks to deal with on the initial sales process.

The warranty that I had on my car was about to run out and I liked that with CARCHEX, you pay their fee monthly instead of everything upfront. Purchasing the warranty was good and easy. The reps explained everything well and seemed knowledgeable about what they were selling. I was impressed with them and our interaction was professional. I was looking for a package that was similar to the one I already had because it was good and this one that I got with CARCHEX was a little better. I am really satisfied and it’s gonna be valuable because my car is up there in the miles and now I’ve got a protection for another 75,000. I would tell others to buy the CARCHEX warranty.

I just bought a 2015 vehicle and it was almost out of warranty. I, as a consumer, wanted to be protected. The purchasing process of CARCHEX was simple and it was very painless. The gentleman who I was dealing with was well informed and was able to answer every single question. He actually made the process very easy for me. I bought the car from CarMax. We pulled up the contract and I went through it word-for-word. And CARCHEX's coverage was either comparable or better. I would refer CARCHEX to others.

Everyone has been great and caring. Everything went great and easy to understand. You all should be proud and customer is lucky that your company is caring. In this day and time I am so thankful that great service and honest people are still here. Bless you all.

We bought a used car and it came with no warranty. It is a Cadillac and the repair expenses would be very expensive. So, we need a little help on the repairs, if and when it should happen. We had called a couple of people and they never got back with us a whole lot. And I contacted the dealer, and the car has a reconstructed title. So, not very many companies would accept that. CARCHEX was able to work with that, but I had second thoughts about doing it because the warranty was very expensive.

We have a car with very few miles on it, and it seemed like a good idea if we could get a good value so we got extended warranty. I did some exploring on the internet. CARCHEX followed up and came up with a much better price than another company that I had gotten quotes from and they have a longer period of coverage. Their salesman was very professional and not pushy.

CARCHEX was easy to work with compared to other providers. I also got CARCHEX on a previous vehicle and their staff were very helpful.

I was referred to acquire an extended warranty by a friend. My friends also said CARCHEX is good. Purchasing from them was great and easy. The customer service that I had was the representative that took care of me. The experience was good and straightforward. I got the bumper-to-bumper package from them. Overall, I am very satisfied with the coverage that I got.