Stateway Auto Transport Reviews

The city that I sent from is Roscoe, Illinois and I sent it to Los Angeles, California. My daughter got a job in California so she moved out there and instead of me driving the car out, we decided to ship it. I went online and just asked for bids and I got a bunch of them. Stateway Auto was not the cheapest, but they were the most thorough when I talked to them and didn't have any hidden fees and things like that.

Stateway Auto did a nice job. I hired them to ship my vehicle. The pickup was Georgia and the dropoff was Erie, PA. It was just a one-time thing. I'm the seller and I am the buyer; it's in my residence. The transaction took two days. They delivered on time and communicated very well. It was good.

Obviously, Stateway Auto Transport has a real problem. They have way too many negative reviews to be false. I paid quickly and was told it would be picked up in 1-7 days. That passed, I called again and again and again and again and again. Really, all day. They don't guard the phone and everything is an answering machine. Finally, I get through. They said they would expedite and take less. Seven more days passed and still no pick up. Now, I got to do the phone thing again. But I got money and lawyer for free unlike some of you, so I am just going to have another company pick up and ship then sue and not settle in arbitration but actually make them come to court and put their words on record.

I learned about Stateway Auto through a friend. We were moving from Mahopac, New York to Sarasota, Florida and the main reason why I wanted my vehicle transported was that I didn't want to drive other than that. The price quote was good and the entire process took about 3 weeks.

I was relocating to Austin, Texas and needed a transport company to ship my vehicle. I googled for a transport provider and found Stateway Auto. I chose them because their price quote was pretty reasonable, they were persistent to my follow ups, and they had good feedback on the internet. Everything went according to plan. I did not have any issues. The service was excellent. They got my vehicle on time without any issues and the price was right. The driver was helpful and friendly. He provided all the necessary answers and his phone number so that I could reach him. It is the best experience that you can get with the perfect price.

I learned about Stateway Auto via the internet and requested for a price quote to have my car shipped from Brewster, NY to Las Vegas, NV. I was relocating. I thought it was a fair price so I scheduled an appointment with them. They made me feel good about my decision since everyone in the whole company was very friendly, professional, they give good information and the service is pretty satisfying. It took them five days to deliver my car after I set the appointment with them. The carrier that brought it to Las Vegas was awesome. He was very nice, friendly, caring, efficient and thorough. He made me feel comfortable that he was the one who was going to take my car across the US. He was also very prompt - from the time he picked up the car to the time he arrived in Las Vegas. I would recommend Stateway Auto because of their excellent customer service.

My husband had died down in Florida, and I had to have his car transported back to Cleveland. The price quote I was given I thought was very good. Their response time in giving all the information I needed was also very good. In less than a week they were able to pick up the car from Florida and deliver it to Ohio. The carrier did a good job too. The customer service they extended was excellent, and I would use them again.

I made a quarter bit of research on various companies and I found a site which shows the customer comments. I know that a lot of different thing could happen obviously. But I was just very, very pleased with Stateway Auto's service. The vehicle was owned by a company I have in partner with in Arizona and it was abandoned here in California. I just needed to ship it back to Arizona to be sold. I called to set it up. The price quote was good - it wasn't the lowest and it wasn't the highest. The interaction I had with the person I talked to was also very good. She told me that it would be scheduled within 1-7 days. Actually she called me back within I think 24 hours. They gave me a schedule time for it. We went from there. The process took probably about 8 days, from the initial setup to the time the vehicle was delivered. I also had interaction with the person who picked up the car - it was good. They came when they said they would. They dropped it off when they said they would.

I was shipping a vehicle, an 83 Mercedes 300CD back to Pennsylvania from Scottsdale, AZ. I just sort of looked at the websites, reviews. I sent an email then finally got connected to an answering machine. They originally said that they would match any lower quotes, so I shared that with them. We've had a discussion. For the small difference, I felt that it could be a good service. I thought the pricing quote was fair. It wasn't the lowest - the range was $700 or $750 up to $1200. It was $895. I spoke with Mr. ** and he explained the difference. I was looking for a good service and a safe delivery. I was comfortable with that.

I needed to send a vehicle to my nephew (2400 miles from my place). I set the arrangement of transport with Stateway Auto online. Their pricing and transport organizer are fine. The whole process took a couple of weeks. Everything was done good. Everything was fine. It was a great experience.

Stateway contracted with Pearson Automotive in Palmetto, FL to have my car shipped from Sarasota, FL to Fairborn, Ohio. I couldn't be happier with the entire process. Stateway contracted with the carrier. The carrier contacted me, picked up the car as promised, kept me advised of the progress, and delivered the car on time. Excellent work, I would recommend them to anyone.

I was coming to Kansas City area. I bought a car in Chicago and needed it here in Lee's Summit, which is a suburb in Kansas City. I filled out a form that gives you all the quotes. I got 20 quotes. Some offered less, some offered more. I actually put a bid request on uShip and I was given just real high bid on that. So I ended up with Stateway Auto. It was not so hard of a choice to make.

I moved from Rhode Island to California and I had two cars. I drove one out so I had to have one shipped. I did it online and I got a whole bunch of calls that started coming in from different companies. I was pretty much a little bit leaning toward Stateway Auto and one other company. It looked pretty close (the other ones were a little bit higher). Stateway Auto gave me a good quote and probably the best one that I got out of 10 companies.

I gave Stateway Auto Transport the contract to deliver my car from Walnut Creek, CA to Borger, TX. The car should have been here last week, Friday the 12th of April. I have been trying to get hold of them via telephone, but they don't answer their phones and I have been leaving numerous messages. I received a call from a girl named Danielle on Wednesday after asking a friend to call the company and pretend she was a new customer, and only then did they call her back and she handed the phone over to me. I was told they are still trying to find a driver. All I want is my deposit back so I can find a different company to get the car here as soon as possible. I start work on Wednesday, 17th of April, and the car is still in California.

I went on the internet and I filled out some form. I must have got responses from about 10 different companies. The lowest price quote I got was a $1,000; the highest one I got was $1,200. The quote that was given to me by Stateway Auto is like $1190 or something like that, but they were within range. And on their website, there was the ability to track. That was one reason I picked them.

It was a thankless experience with Stateway Auto Transport that I am happy is over. ConsumerAffairs really helped. Thank you Consumer Affairs and thank you Stateway Auto Transport for finally doing the right thing.

Stateway Auto is a damn rip-off! I canceled my reservations, and they still haven't refunded me yet. It takes them 1 second to take your money and forever to return it. This will be a legal case if I don't get my money soon.

I had to use them as they give me the lowest price from all of them. I was in a hurry to take my car from NY to FL (1100 miles). They asked for the $185 deposit and the remaining balance to be given cash to the truck driver upon delivery of the car. I went 3 days without any words from them. I decided to look on Google and found all these bad reviews. I was afraid I made a mistake and that it was some sort of scam. Then next day, they emailed me with a dispatcher. The truck arrived the next day from schedule and the car arrived to FL within 12 hours from pickup. Car was good to drive for a short period of time and the truck driver (Clarence) was a great. He helped me push the car and park it. I recommend this company but they seem to have lack of communication. It worked for me. The person who helped me was Rachel, ext **.

I got a fair price to move my car from VA to TX, and after getting a call from some guy from this company, he took my credit card information to use it as a deposit (this was the last time talked to anyone from this company). I called over a 100 times and all I got was an answering machine. I am still calling and keep getting the answer machine. It’s been three weeks now and my car's still sitting in VA. I’m still trying to get a refund, but I cannot get a hold of anybody. Thanks to their great service, I lost the sale of my car. I am stationed overseas, so I got offered the military discount. Beware. Don't use this rip-off company.

Trying to arrange for my car being sent to Colorado was, perhaps, the worst experience I have ever been involved with in my entire life.Their phone system does not allow for any direct call to the company and, 24 hours a day, all you will hear when you try to make a direct contact with any of their sales folks is something like, "Due to the unusual number of calls being received, please leave your name, phone number and a brief message," etc., etc., etc. I received the same message when I knew that the office was closed. It's simply amazing.

I have a car company in Brooklyn, NY and needed some cars picked up in New Jersey. I hired Stateway to do this move. They first quoted me a price and then after 2 days, said they needed more money to secure an expedited move of my cars. I approved the increase and waited for an update that my cars were moving. They then called me back to say they needed a deposit to move the cars. I authorized a one time $575.00 deposit and again, waited for progress. After 4 days, nothing was done. The cars hadn't moved and they charged over $2,000.00 to my company credit card! They stole money for a job they never ever attempted to begin! I don't know what else to say, but do not ever use these people! They are thieves and all they did was lie to me. My company is actually trying to press charges for this disaster!

I would not recommend the use of this company. My husband and I were looking to ship a vehicle between Dallas and West Virginia. Initially, they were very responsive to get my business but not responsive when it came to updates and status of the pick up of the vehicle my husband and I were looking to ship. They took a deposit of $175 and assured me that I would be contacted within 7 business days. Needless to say, no one contacted us and if not for me contacting them, I truly did not feel I would have been contacted at all. I cancelled the order earlier today and requested my deposit back from them. They cancelled it after trying to talk me into keeping my business with them, which I decided not to do (based upon my gut feeling). I was informed that it could take up to 7 days to return my funds to my account - an e-mail generated message also indicated that if I disputed with my credit card company it could possibly cancel the request altogether.

I have been waiting three weeks now to get assigned to a truck. They elude that they are not a broker, but have a fleet of trucks and drivers, which I believe to be false. They are very bad about replying or returning emails. Overall, I think they lowball their prices and then can't find a driver to haul it as cheap as they've quoted. Very unprofessional and unethical!

On the 16th of November, I contracted and paid a deposit of $175 to Stateway Auto Transport to have my vehicle shipped from Pennsylvania to Texas. It is now the 12 of December and I still don't have my vehicle and they haven't even assigned a driver. All I get is the same rhetoric as to how they are adding $50 a day to the driver’s fee to get me a driver. I was shuffled from one Customer rep to another and no one is getting the job done. This has been a real waste of time and money and now I am going to have to start over and try to find another carrier/driver.

Gateway stated that they could get my Buick assigned to a transport within 3 to 7 days at most. I was asked for and submitted a $175.00 deposit to get things rolling. The company never contacted me about any problems. The seller in Michigan was storing the Buick I bought in his garage. I phoned the company many times and kept getting excuses that it hadn't been picked up. It was to be delivered to Idaho. After about a month, I phoned them and told them to forget not trying to transport my car. I asked for a refund of my deposit and was given another runaround. They finally agreed to refund my deposit. This was over a month ago and it hasn't happened yet. I phoned several times and emailed them with no results. I would warn anyone to not use this company as it appears to be a scam at best. I will try to have my credit card company see if anything can be done as far as paying for a service that was never even started to be done.

I've used Stateway to transport 3 cars. Only one was successful. The fancy website makes them seem more legit than they are - they are truly just a broker and pass you along to another company. They advertise (and have for a year) a tracking system so you know where your vehicle is at all times. It has never worked. It is completely false advertising. I've incurred additional expenses (renting cars, hotels, flights) trying to adjust and change the arrival times of my vehicles. Beware, do not use this company.

I called and made a date for them to pick up my 1951 Dodge truck and the day before they were to pick it up, I called to ask why they had not called me for a pick up time. They wouldn't answer their phone nor did they call me back. Here it is the day they were supposed to pick up the truck and still no one has called me. I now have to have someone else pick up my truck. They took a $200 deposit but I am going to call my bank card company and dispute the charge. I am going to have my lawyer get a hold of them.

Kim, needless to say, I am very disappointed in the way my order was handled. Not only did I initially (after the order) get ignored and pushed off by Dana, the salesperson who set up the order, but was completely failed by your dispatch department. My car apparently never had a chance of being delivered within the time period stated on the contract and assured to be realistic by Dana. I understand completely that transport schedules are not always precise, but you had ten cars ahead of me going to the same area. You were unable to make transport arrangements for those cars, some for several weeks. I understand salespeople are not the most honest, often saying whatever is needed to make a sale, making those promises happen seems to always get placed on others' shoulders. But Stateway has some level of responsibility to its clients.

My Dodge van had cooling system problems while driving from Florida to Oregon. I parked it in long term storage near the Kansas City Airport and flew home on July 8th. After reviewing dozens of transport companies, I hired Stateway because they are a carrier, not a broker. I paid the deposit and got a pickup date within 10 days. Six weeks later, I am still waiting for a dispatch, paying storage fees the entire time. They will not assign their own truck to this job; they are trying to broker it. Everyone at Stateway is really nice on the phone and nothing happens. Now, I have to start all over again or fly back to K.C. and tow the van home myself. This is exactly the situation I worked so hard to avoid. My worst transport nightmare come true.

From the beginning, all I have heard were lies. They told me that my car would be picked up within 7 days, August 10, and they are now telling me that it will not be picked up until the 22nd. They told me that it would be delivered by the 23rd and they are now telling me that it will be around the 27th. On their website, they say that they don't outsource the shipping but I was just given the phone number of another company to contact about my shipment. I would never use this company again. They are impossible to get a hold of and when you do get them on the phone, all they do is lie to you. No one should ever use this company! Worst experience ever.

I have been lied to more than 10 times! I now have to rent a car, pay for storage from place I bought it from and people names Rachel and Andy are just fronts and liars. I am having my attorney contact the District Attorney for the county that they do business. I paid them the deposit that they asked for upfront and basically have been lied to since. I am shocked that the DA has not stepped in and shut them down much less cannot see how these people can even look their family members in the eye and sleep at night knowing that they lie to people all day long. If it were someone else in a position of authority, they would be behind bars. I paid them three weeks ago. It has cost me far more than I ever expected. I assure everyone on this site that my attorney will make certain these people are accountable. Every person who works there is somebody's child. It amazes me that nobody has conviction any longer. It makes me sick.

I was contacted several weeks ago by Andy from Stateway. He wanted to try and make things right by offering us our entire deposit back. He informed me that they have made some personnel changes and general business practice changes at the company.

I placed the order to ship my car from CA to TN on June 21st and they promised to pickup my car on June 26th or 27th and have it deliver to my house four days later. It's now July 5th and they haven't picked up my car yet. I called many, many times and left many messages for them to call me about when they are going to pick up my car, but got one call back after 10 days. They told me the guy named David who gave me the quote and charged me $175 upfront using my credit card had been fired on June 22nd. They also said that the days they promised me that they will pick up my car from CA which was either June 26th or 27th was not a guarantee date. It depends if they can find the driver or not. I told them that was not what David told me and of course the dude is no longer there.

Do not use this transport company! This is the worst car transport company in the country. The company staff is unresponsive and irresponsible. The driver is rude, unprofessional, and barely speaks English. First, they tried to dispatch the driver without even calling us to schedule a date and time. Then, on the morning of the pickup date, the driver called my fiance’s phone eight times at 7:00am, after I had specifically told them to call my cell phone and not my fiance’s. When my fiancé answered the phone, the driver told him that he didn’t have our address! The driver could barely communicate in English. The driver later called again, saying he couldn’t find our house. My fiancé had to cancel all his appointments for that morning so that he could go meet the driver and lead him back to our house. Ridiculous! I would never, ever recommend this company to anyone. I really regret using this company.

Due to time limitations Stateway was unable to pick my vehicle. The staff was very apologetic and gave me a full refund on my deposit.

We placed a request on 3/4/12 for our car to be transported from Columbia, South Carolina. We paid $145.00 deposit and $50.00 additional to avoid storage fees. As of yet, 05/20/2012, we have not gotten the vehicle. We were in contact with several agents for this company. We were told our car had been picked up, only to find out the driver left the car because there were storage fees of $750.00.

I just got to say this company is the worst ever. I live in Seattle and had a Toyota pickup in Richmond, VA. Schedule was set up on 2/17/2012. I was quoted $1275. I had a horrible time reaching a live person and always just voice mail or email. The truck wasn’t picked up until 3/14/2012 (almost a month late already) by the diesel auto transport. Finally, it arrived at my home in Seattle on 3/30/2012 and the cost was not $1,275 as the contract stated; actual total was $1575. If you need further proof, I'll be glad to share it all with you. Please never use this service ever. Here is my personal email if you need proof: **. What a horrible service and dishonest company.

I purchased a motorcycle from Louisiana and spoke with Eric from Stateway about the shipping. They had a great price and assured me that day (Thursday) that the bike would be picked up in a closed carrier no later than Sunday night. After paying the $195 deposit, the invoice read that it was to be moved in an open container within 1-7 days. It has been well over a week and the bike is still sitting with no projected date of pickup. I called my bank and emailed their company in order to get a full refund informing them that I would be calling my bank, my lawyer, and the BBB, and magically Eric called me instantly, literally within 2 minutes of my email. Do not use this company or allow them to scam you.

Is this a real company? I got a quote from this company to ship my car and I placed the job. They took a deposit of $175 and they never even made an attempt to contact the guy where the car is getting picked up. I have made several phone calls and spent a lot of my own time writing emails to each "employee" that works there and haven't heard back from a single person. The quote was given to me over two weeks ago. All I want is my initial deposit refunded so I can find a better company that actually prides themselves with customer service. Thank you.

They had more than 8 days to ship my car. They never picked it up. I called them every day and no one ever answers or emails back. I called Bank of America to get my 185 dollars back. Do not do any deals with this company.

They took the order, charged my card, and never delivered.

I booked my 2 cars with this company on December 9th to be shipped the week of December 26th. Called and spoke to someone every day when I heard no word on the pick-up of these cars beginning January 2nd. I waited patiently until January 13th and then cancelled their service. Not only did they not get the job done but they double charged my c/c for the deposits and I still haven't gotten the deposits back yet. It's February 16th! Do not book with this company!

This company was quick to take payment to take a car from Boston to San Diego but it was not quick to take the car. Call followed call. No response. I left for San Diego. Car still in Boston. These folks are a fraud. Stay away from them.

Complaint number 1: It has been 9 business days since my ready by date and still there is no information on when the car will be picked up. My vehicle ready by date was January 4th. It is now January 13th. They still have no information regarding when my car will be picked up.

After changing management, Stateway Auto has now resolved the issue and made me feel confident about the company. I hope the new management proves to be effective in resolving issues that could arise when shipping a car and keep the customer in the communication loop.

On 10/18/2011, Stateway Auto Transport owner Oniell dispatched 360 Auto transporter Chad to transport ‘09 Nissan Altima from Minden Louisiana to Chino, CA. Upon arriving in Chino on 10-22-2011, ahead of schedule on 10-25-2011, 360 auto Chad ** bent and knocked a hole in the top roof. Chad, knowing he damage the car, offer my sister (she doesn’t know) $200 and a number Chad suggested to get someone to repair it. The person (Chad ** of 360 Auto) sent out from Craigslist came out to the home and tried, but didn’t get the bent hole out of the roof.

Crooks and liars are the best description. The shipment was never on schedule and they were impossible to contact. Do not do business with Stateway Auto. Run away!

Stateway has yet to perform the transport of my truck within 7 days as discussed. Driver has not been assigned as discussed.

Bait and switch. I received firm price quote online. When Stateway called to book (the next day), they told price which is more than 30% higher! No, there were no changes made to order quote was based on. One would expect a price to change if quote details changed. Again, the quote did not change in any way. Because of this business tactic use, I would not recommend anyone use Stateway Auto Transport. Time wasted. Negative perception of the transport industry (first impression is lasting impression). Transport delayed. I used another transporter.

Stateway provided a fast response for quote to transport my car from Virginia to California. The price was okay and the advertisement associated with their business prompted me to select Stateway. However, I was unable to get a response from anyone either by email or phone. David ** was my contact and I've never heard from him. I have since signed to use Magic Carpet and their response has been just the opposite, completely professional. Do not consider Stateway!

I contracted to have my car transported from California to Minnesota. The car was to be picked up on April 20, 2011. I paid the deposit and agreed to the contract terms. It is now May 8 and the car is still in California. One driver called on April 29 and said that he would not get the car because it was too far out of his way. The car was rescheduled for pick up on May 5. This driver called and rescheduled for May 6 and then on May 6, called and made many excuses on why he could not or would not pick up the car. I have called Stateway multiple times, sent emails and called the representative on her cell phone. I have left messages but have not received any return calls.

My issue with Stateway was resolved. Apparently, the refund was issued prior to me writing this negative review and complaint. I feel compelled to remove it since Stateway was not at fault for this. The money was returned after cancellation as stated in the contract.

My daughter decided to move back from California, so I started looking for transport companies for her car. All prices seemed to be around the same but Stateway stated "no hidden cost" and that they had vehicle tracking. I received a call that my daughter was going to be picked up on Saturday afternoon. The driver never showed up until Sunday morning and was very rude to my daughter. I was originally told by Stateway Auto Transport that my daughter is able to put 150 pounds in her trunk. When the driver got there, he told my daughter that she has to pay an extra $100.00 for the stuff in her trunk. I contacted Stateway Auto and I was told to just pay the $750.00 and I could pay in a cashier check. Well, the driver was very adamant that I pay cash only and must be $850.00. Well, I left several messages and emails regarding this and have yet to hear back from anyone.

My spouse is on active duty military and we received orders to move from NC to CA. I contacted Stateway Auto at the end of October 2010 for a quote to ship my car on December 17, 2010. The quote process was quick and efficient. After a few days, and more decisions that were made in order to make our move successful, we decided to ship my husband's truck instead of my car. I called my quote representative, David, and was unable to reach him by telephone, so I left a message. After a few hours, I called back and spoke to a completely different person who re-ran the quote, assured me that shipping over the holidays was done all the time, and took a $165 deposit on my credit card.

Stateway Auto has one of the worst services I've ever encountered. From their website, I thought they have the best service in the industry but I was totally wrong. A nice man from their office promised everything to me assuming to get my business, but come pick up date, their delivery truck didn't show up at all. Take note I had called them several times in the past 2 weeks leading up to the promised pick up date, and they kept on promising and smooth talking me that everything was on schedule.

On October 8, I needed my car shipped within 10 days. I received the car November 1 by GWT Transport. A nice man, I paid him in full the $485 I owed. But here the fraud involved Stateway. They charged my credit card a $165 deposit. So I should have paid $320 right? Wrong. The man would not release the car unless I paid him full amount. I did know before this happened; I complained about the delay and Dave said he would take $55 off price. Well, I called several times and no one returns my call. I’m disputing the charges and reporting this fraud. If they would just credit my card, that would be good. We shall see.

I got my car shipped form Fort Drum, NY to Rancho Cucamonga, CA and they promised me that they’re going to pick it up in Fort Drum on the 8th of October 2010. Instead it was picked up the 15th of October. I don't have a car to use every time I have to go to my doctor's appointment for 3 weeks. The stereo antenna on the roof of my car has been cut off "I mean literally" like they used a bolt cutter to cut it. And the truck driver said that he is not responsible for that damage.

The driver was rude. The driver called and said he was waiting at pickup location. I hurried to get there and he arrived one hour later. Monty's Auto Delivery Co told me that the truck would arrive at Ft Lewis on Wednesday or Thursday of the following week. The truck was going to my son that is in the Army and asked if he could work it out so he could meet him after 5 pm off base. The driver said he could not wait for no one he would impound the truck until he could get off the Army base to get it.

My vehicle was picked up almost three weeks late and calls were rarely returned. No one is ever available by phone. I think Rebecca is the only person who actually works there. I originally spoke with Anthony and after my car was not picked up as requested, he stated that he was working out routing. I tried to plan and allow myself plenty of time to have the car transported, so I gave Stateway an additional week to pick up the vehicle as a courtesy. It was still not picked up. I had to pay to have my car stored, hoping someday it would get transported.

No insurance coverage for $6,000 worth of damage! My original review was removed after I called David at Stateway to ask for a deposit refund for writing a review. He must have hung up on me after he read my review because it was removed. They are a middleman and their insurance is not covering the damage to my car.

the middleman and their insurance is not covering the damage to my car.

I contracted with them on July 13 to move my vehicle from Wisconsin to Alabama. The quoted price was $485.00 with $165.00 deposit down via credit card, the remaining balance ($320.00) due at delivery in cash. The delivery driver would not release the vehicle until I paid him $370.00. Many attempts to contact Stateway has met with negative results.

I am a student and wanted to ship my car back home for Memorial Day weekend. Every company I spoke with gave me the runaround about how it would take up to two weeks to get my car across country. Then a friend of mine recommended that I call Stateway. When I spoke with Rebecca, she assured me that my car would arrive in 6-8 days and helped me set up the shipment to where it would arrive on Friday on the holiday weekend.

They took my deposit of $165 in March 20 for car transportation scheduled on April 28. I tried to contact them more than 15 times with several approaches, email, and phone. I felt that the company is not a reliable one. I gave them a cancellation notice. Finally, I got a confirmation for this cancellation on April 15. They said the refund will be in 3-5 days. However, after 24 days, I still haven't received any money, neither in my credit card, nor by mail. I attempted through their website and e-mail, phone. Nobody picked up the phone, and there was no e-mail reply. Is that a real company, or just a scam?

Wow! I must have received about 20 emails in a 3 day time frame from Joanne at Stateway. I continuously told her to stop sending emails and she wouldn't listen. I am still receiving emails after multiple threats of contacting consumer affairs. I am now going to let everyone know about this company and their spam email methods of trying to gain business. Definitely, I didn't earn mine this way. They won't stop emailing me!

I contacted Stateway Auto Transport (salesperson Anna) to get two vehicles that I purchased at an auction to my home address. She said it would take a couple of days; since they are brokers, they find drivers. I agreed to pay them the amount they quoted me. Three days later, I called to ask about the status but nobody called me back. I sent them an email saying that I needed to know because the auction would start to charge me storage fees if I didn't pick them up already. On my email, I asked them to please call me back the next day (day 4) or I would have to cancel my transaction.