Stateway Auto Transport Reviews

I was disappointed with Stateway. My daughter had to move to the San Diego area because she’s on the US rugby team and she’s training for the Olympics. So we had to ship her car out to her. We chose Stateway because of their Better Business Bureau rating and they were more economical than another one that had a better rating. I spoke to a gentleman named Sam and I was told that the car would be picked up within 3-5 days but it was a week later. I should have read all the documentation I received. They honored the letter of the contract, but I was given a different perspective from the sales rep. I was also under the impression from Sam that I put it on my credit card and the initial $145 was taken out of it on pick-up. The rest of it was to be taken out upon delivery, and that was not the case.

I went with Stateway after reading these reviews and seeing both the bad and the good. Rachel gave me a great quote and assured me they could transport my car from Michigan to Oregon on my two and a half week schedule for pickup. Everything was going great at first. I got a professional email from Alex introducing herself as my personal customer service rep. She promptly answered questions I had about a typo on the quote form. Now, like so many others here, my deadline is tomorrow and Alex isn't calling me back or responding to my email. I received a response saying someone would call me by the end of business today, but it is well past business hours now with no call back and I am leaving tomorrow! I am being forced to leave the car with friends and draw them into this drama. Ultimately, I may have to fly back and drive the car myself, which would be my second trip driving across the country for this move. I am NOT happy about this. Pick a company that will give you a guarantee and take your deposit. If they have a deposit, they are more likely to respond to your concerns. Stateway doesn't take a deposit until a driver is assigned, and if that is never, then they have no obligation to produce.

I chose Stateway to transport a vehicle from out of state back home because the destination point was local. I felt more comfortable with that and their reviews online were better than anybody else's. Their quote was good and they actually happened to work out quite well. It was just a couple of phone calls, the original quote, email then a couple of phone calls, and it was done. I had the trucking company and driver's phone number as the company didn't have an online tracking system available. On delivery day, the driver called and said he was on his way. He showed up right when he said he would, got the car unloaded, I called him when I got to town, and he was there a couple of hours later. They worked on my schedule, which was nice. They picked it up on a Monday and it was delivered on a Saturday and they did a great job. I would recommend them and if I ever have to move a car again, they would be my first call or probably my only call. Everything worked out perfect.

I had posted an earlier review on how dissatisfied I was with this company. I would like to retract that statement as of today. I understand this company was going through many changes and was having problems within their company. When all was said and done, they explained this to me and apologized for any inconvenience they had caused. This was a learning experience for both myself and this company under stressful circumstances.

My daughter got a new job in Pennsylvania so I had to ship my vehicle to Pennsylvania. The person who scheduled the transport was very good. He's also the driver. He came at night, he picked up the car, and then they delivered on time over there. And everything was okay. So I still keep the phone number in case I ship my car back to Las Vegas, I will call Stateway again. The whole experience was very reliable because they say they could deliver the car in Wednesday. Exactly Wednesday, my daughter got the car.

I've used the company a handful of times now to transport both passenger trucks and Semi Tractors across the country. They located drivers and had my vehicles loaded up every time within 2 days! and across the country in 6 days! Not to mention they have saved me a lot of money. Sam over at Stateway is an all-star. My demands have not always been the easiest and I've changed plans midstream on them more than once. They make it happen every time. They have earned being my #1 choice for transporting vehicles across the U.S.

Stay away from this company. They don't answer their phone. They promise the world and don't deliver. I did the same thing most of the people did. I did the search online and everything looked good. Got a quote and a promise. I emailed them that I wanted to go ahead and they called back (that was the only time they did on time) and was told 1 to 7 days, that was 3 weeks ago and still waiting with only 2 calls back in that time. I am tired of the lack of callbacks and no response from emails so I am going to cancel my order. See how that goes..

Consumers like me have to rely on the integrity and expertise of a vendor. This company lied regarding their capability to ship my vehicle from CA to WA State within one week. Numerous times I called this company requesting an update and was told they were working on it. I turned down other transport companies because I trusted Stateway Auto Transport could be trusted. What a mistake! Two weeks later I am still waiting and what's sad - this company doesn't have the decency to even call me. AVOID THESE CHARLATANS AT ALL COST!!!

I was moving to a different state and Stateway seems to have the most reasonable price. Everything went smooth. Everyone called back, answered any questions and was polite. Everything was here on time and was good.

I just posted a negative review about this company. They contacted me and went out of their way to help me out. I respect that. I would recommend this company to people because they can overcome obstacles and get thing done, even in tough conditions. I will also like to retract my previous review about this company from this site. Thank you.

This is my 2nd time using Stateway Auto Transport and couldn't be more pleased with my experience again. Fast, easy and pain free - did the job as perfect if not more than the 1st time. Picked up on time, delivered on time. Driver was very accommodating. Already called Rachel back to set up my 3rd shipment back to Florida in the winter.

This is a broker company as they do not have their own trucks to transport most cars, like most companies on the internet stating they will move your car. I was looking to ship two cars from the west coast to the east coast. Spoke to Rachel and she assured me that she could arrange the shipment. She had the cars posted on the "dispatch board" for the actual truckers to look at and decide if they wanted the job. I attempted to cancel and was directed to Alexandria who assured me the cars would be removed by the dispatch board, as having multiple listings by more than one broker is not good, and may actually hinder a trucker from picking your car to transport. I will be filing a complaint with the DOT against Stateway Auto Transport.

Stateway auto transport has been going through some changes in their company, therefore, problems had occurred causing some dissatisfied customers. Once this was explained to me, I can understand & sympathize with them. I do apologize for my behavior and rudeness towards their company. In the end, everything turned out just fine.

My brother purchased my truck, and I wanted a transport company to deliver it to him. So, I went on the internet, typed it in, and Stateway Auto came out. You gave me an excellent price quote. But what I like about Stateway Auto is that you guys just solved on what you had to offer. I didn’t like other truckers who put the other truckers down; I get so mad with that cause that is scammer. Your people tell what you got to offer and just go with that. My brother said, “Let’s go with that,” and we did.

It was cheaper to ship my vehicle than it would be for me to drive or fly and get it and drive it back. All the transport companies gave free quotes, but Stateway Auto’s price quote felt right. Also, I chose Stateway Auto because it was dual purpose; I didn’t want to deal with just a broker. My interaction with the transport organizer was good. He was honest and straightforward, which I appreciated. On the day of delivery, the carrier driver called and then got lost, and I had to bring him back in, which was fine. He arrived a day early, which is fine. The process took four days from beginning to end.

I had no problem receiving an answer for a quote to ship a Hummer H-1 from IL to MT. When I tried on 2 separate occasions to requested an additional vehicle quote for a Dodge Viper that was to be picked up from the same place and delivered to the same place, I got silence! If I ran my business like this, I would be out of business!!!! There are too many transport companies that want your business to bother with this one.

Car is on it's way to me.

Thank you stateway auto transport.

We got a bunch of pricing for transporting the vehicle. Some were low and some were high. Stateway Auto's quote was not the cheapest but they had insurance and they were bonded. We went with them primarily because of that. My wife was the one that was here and she said they did a really good job. The vehicle was checked before they put it in the driveway where she wanted it. She didn't have any problems. They did a great job of notifying us when it left and when it would be here. Everything was done within five days. It’s a great service.

Stateway was great. It’s actually the best transportation company I’ve dealt with to date. Periodically, we ship things from the California area to the Midwest and it’s usually like pulling teeth. Dealing with these guys, I called them up. Same day, he had three to four trucks moving down the road, and the next day, they’re with the fourth one on that particular load in front of the other driver for the following day. Within 6 days from start to finish, from the time I first picked up my phone to call them, the trucks got delivered. So it’s real good, very good experience.

I bought a vehicle down in South Carolina on the internet and needed to ship it to North Carolina because I didn't feel like flying down and driving it back. My transport organizer was Adam and he was awesome. He was the one that got back to me when I sent an email. He emailed me back in an hour or two. He coordinated the same day I told him to pick up the vehicle because it was ready for pickup. They left at night and arrived the next morning. The driver was nice. He unloaded the vehicle and put it where we asked him to put it. Everything was fine with the driver.

We were moving cross-country and we decided to get Stateway Auto. We moved cross country a year ago and we had used them for that move and everything went fine, so we decided to use them again. They definitely had a competitive price. We contacted them on the phone and they’re very friendly. In this case, we had a sort of situation where we had a tight delivery deadline, and he’s helpful, helping me think through how to approach that, as far as when to get the car picked up and stuff like that. The move is going to be happening in maybe about a week.

I moved from St. Louis to Houston, and I wasn't able to drive my car all the way here, so I needed to ship. I got a quote online and they me sent me different emails, and Stateway Auto was the better priced one for door-to-door service.

I had a vehicle I wanted to ship to my grandson so I went online and found Stateway Auto. The price quote was within the normal range and the discussion I had with the transport organizer was fine, he came through with exactly what he said he was going to do. A lot of the other transport companies, I couldn't talk to a person; all I talked to was voice mail. But with Stateway, they showed up when they said they were going to and they delivered ahead of schedule.

Waiting on a shipment to be picked up for weeks now. Vehicle has been ready but running out of people that will be in town to actually sign for the vehicle to be shipped to me because the company misrepresented its time tables. Initially said it would be 1-7 days. It's been 3 weeks.

My overall experience was okay. Timothy, who transported the vehicle, was very nice and answered my calls. I was not pleased when 20 minutes from when the car was going to be delivered I received a call from someone I had never spoken to stating I needed to pay cash or money order to the driver upon delivery. I explained that I was not prepared since no one has told me of it until just then, and the banks were closed. I told him I paid with a credit card on the initial order and I wanted to use that card. He said it would cost an additional $26.00 for processing. I was not happy about it, but accepted since he threatened to put the car in storage until I could come up with the money. I was very happy about the delivery time though. It was much faster than expected.

May 15 spoke with Rachel re a transport of a Mazda b series truck from Meridian, MS, to Lafayette Indiana. My distinct impression from Rachel was the pick up date would be the 16th. Inquired by voice mail re pick update. Alex ** clarified the pick up would be 1-7 business days from my order of May 16. Surprised. Now 5 business days and I've heard nothing, far from what my original understanding had been.

Emailing "Rachel" that an offer to ship my vehicle was $300 less. Provided MC# and US DOT on carrier. PDF with DOT shows insurance which I attached for her review. "Insurance Carrier: Transport Financial Services, LLC". She states they don't have insurance and stops returning correspondence. I'm currently in the Army with orders to PCS and find this representative less than truthful. If this is the transport business, I suspect some integrity is needed.

The driver picked up my vehicle at the best time! The driver was friendly and professional. My car was loaded immediately while I watched. Upon delivery the driver called me with the drop off time and had my car waiting in the parking lot. Nothing was missing from the trunk in my car, and there were no extra miles.

Stateway Transport submitted a very competitive quote and they were very personable. Andy, the driver of transporter, kept in close contact throughout the cross country journey. Andy was able to bring our vintage vehicle 4 days earlier than anticipated. Highly would recommend this company.

Stateway took my order on Monday, the truck was picked up Tuesday and delivered as promised Wednesday morning. I am totally pleased with Sam, Pam and the driver Jay! You folks were attentive, communicative and honest. If you're thinking about shipping a collector car or truck... TALK TO STATEWAY!!!!! You owe it to yourself, AND you'll like the pricing!!

It has been excellent. Stateway is good, and I would recommend them to a friend.

Shortly after posting my review of Stateway Auto Transport, I was contacted by an official from the company. After discussing the situation, they apologized for any inconvenience they may have caused me. I have to say that not many companies would take the time to call a customer to resolve a problem. I feel Stateway acted in good faith and left me with a better understanding of the company. At this time I would like to retract my review of Stateway.

I was looking for some company that could move our car and I saw it through the internet. The price was okay and everything was okay... The car was here in about three days' time -- they picked the car up on Saturday and by Monday the car was here. The driver was organized and our vehicle was not damaged so the interaction was smooth. The service was good. And when I call their office, somebody answers and then takes action.

My son is in college and needed a car. We had to give it him so I searched online. I looked at Google and put on shipping from state to state. I put on all the requirements on the website and Stateway Auto Transport was one of the companies that sent me an email and got the quote and price. The price was a little bit higher than other companies because the man gave me $745. The cheapest was the one with $650, but I checked the company website and the location. It's nearby where my son is. I also went to some websites that show other people's review. I saw somewhere they said they're good. It's a little bit high but I decided to use them.

My experience was very good. I didn't have any issues with them at all.

I purchased a new vehicle that I needed to get shipped. I was going through certain forums online and found feedback on Stateway Auto to be very good and so I chose them. The price was comparable. Considering the transport, the one I was given was better. The booking did not take much time. I got a call from them and when they had to ship it. They picked up the vehicle at around 3pm from Texas and the next three nights, 9pm it came on. That was to be a little time consuming but I was not able to enable the tracking.

Everything was resolved to my satisfaction.

I had an unusual request. I was swapping cars with my son, so when my car was delivered to him, his car needed to be picked up & delivered back up here in MA to me. The girl I talked to arranged the transportation much quicker than expected, and with the same driver, minimizing any drive offs with either of our cars. It was a little more money to expedite, but well worth it. The driver was very polite & did his job well. Any change in pick up or delivery schedule was called in to me or my son. I would say that auto transporting is certainly not an exact science, and people need to respect that, but overall, your company did a great job. My cars came & went on schedule for the most part, and arrived dirty, but perfectly okay. Would probably use you again if needed.

I started online to get a quote for shipping of a vehicle from WI to OH. I received an online quote of $385. Several days later got another email saying, "We will beat any other offer". So I contacted them to ship the car, and they told me the price was going to be $445. Well I needed to get the car shipped soon and said OK to the price, and paid the $145 fee, and the balance was to be given to the driver upon receipt of the car. 2 days later I received another email stating that the car would be ready for pickup between Apr 11-18. I called on the 19th and left a message, because the vehicle had not been picked up. I left several more messages between Apr 20-26. On Apr 28th, I got a phone call and they said that a driver was in the area and could pick the car up tomorrow. Only now the price was $545. Reluctantly we had the car shipped. WE WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN, AND I SUGGEST YOU DON'T EITHER.

I had my vehicle shipped because I was moving houses. In terms of my experience with Stateway Auto Transport - I got informed on time and then even though they weren't too late on the update, the delivery was within acceptable range by a week. Then it got delivered on time and the car was intact.

Stateway was fine from the time they picked the car up till they delivered.

Overall, our experience with Stateway was great. The car got to me on time as promised and it was a great experience. I would definitely recommend them.

After writing my review of Stateway Transport, I was contacted by two officials of the company. After long conversations they apologized for any inconvenience they may have caused me. I have to say that not many companies would take the time to call a customer to resolve a problem. I feel Stateway acted in good faith and left me with a better understanding of the company. At this time I would like to retract my review of Stateway and thank them for their response.

I sold a vehicle and looked up Stateway Auto. Their price quote was very good. The transport organizer were pleasant and professional. Everything was great. From when I first called them, the process took about five days. The carrier driver was professional and answered my questions and was friendly. It was a professional and great transaction.

Our son is in college in Texas and he texted us he needed a new car and so we found something here but then had to ship it to him pretty quickly. I did my research online and saw the Stateway Auto website was the most informative. It had more Better Business Bureau type of information that showed they were reliable. It gave me ways to check on them so I felt confident to go ahead and do it. They gave us a good price considering what else was out there. We talked to the transport organizer and I thought I understood everything but then when I called the second time to clarify if somebody needed to be here for the car pick-up, I got more information and that was a little funky because we weren't like an overnight special delivery but I knew I had to wait for the guy had like three days or a week to come pick it up but I didn't know he might hold on to the car another week. So that was kind of confusing.

Very satisfied, my Honda Civic arrived enclosed for a very reasonable price. The driver was friendly and definitely someone I was okay trusting. The vehicle arrived earlier than expected especially when I stressed the urgency of my situation. Would definitely use them again and recommend them to a friend!

We were shipping the car from one family member to another. I found Stateway Auto online and the price was fair. They were courteous and the whole process took about two months from beginning to end.

Other than the fact that it was a bit of a rush, our experience with Stateway Auto was great. We had a death in the family and the folks go out to Arizona for the winter and they had to get the vehicle back home. Normally they would drive it home but when my mom's husband passed away, they had to ship the vehicle back home so we could fly home. I went on the internet looking to get a couple of estimates on a couple of moving companies and the next thing I know I was flooded with about 30 different people all trying to transport my car. Stateway's price quote was very fair.

I had two vehicles that needed shipping. I had to bring my granddaughter's car up from Arkansas and another one that I bought on eBay that I needed brought up from Virginia. I found Stateway Auto online. Their price quote was very good. This may be partially my fault because I told the guy there was no rush., but I put the order in for both cars in December. One of them took almost three months, which I thought was way too long. For the one in Charlesville, Virginia, I had to add another $100 in order for me to finally get it picked up. They told me that the reason they weren't getting it picked up in that particular city is it's hard to get a transporter that wants to travel out of his way that much so they charged me extra. They could bid higher so that they would get more takers and about two weeks later, they got somebody that would do it for the original agreed on price plus $100. They brought it over and it only took a couple of minutes to get it off the truck. Both guys that brought the vehicles here were fine. It was very fast and it worked out great. I was happy but it just took a little too long.

I was pretty pissed with Stateway. They made a promise and it wasn't kept. It took 30 days to get my vehicle. I wasn't happy.

Stateway was very responsive when I needed my car moved. Bill and Alex were awesome to work with, making the entire transaction seamless. Thanks so much, Stateway.

I was relocating as I got a new job and needed to ship my car. We hit Google, found transportation companies and found a great price. Stateway Auto offered us a good price. It wasn't the cheapest but it wasn't the highest at all. I felt the most comfortable with them. The person who scheduled our transport did everything she needed to and answered all my questions. Everything happened like she said it would, so I don't have any complaints. They picked the car up on the following Tuesday and it was there Saturday, so it only took them about eleven days maybe. The carrier driver was actually pretty cool.

I was military and I had a car stored down in California and now I live in Pennsylvania. The quote from Stateway Auto Transport wasn't too bad. The transport organizer was friendly and knew how to handle stuff and how to answer my questions. I didn't track my vehicle as I was driving across country at the time. There were a lot of dead zones and I had just moved back from Japan so I didn't have a phone. Carrier driver was super friendly. He was really helpful. The car had been sitting in storage for a long time and he was really patient while I tried to get the car running again.

I'm old and I needed to ship my vehicle. I googled online and found Stateway Auto Transport. Their price was reasonable. It wasn't too high or too low and they had good reviews online so I went with them. It was all smooth. They helped me figure out where my car was at all times. I was able to keep track of it as I contacted the driver, through his phone tracking number. My friend was the one collecting the car for me. I just had to talk to the carrier driver, tell and give him his number, and then he took care of it. The driver was good, very friendly and took care of all my concerns.

It was a good experience with Stateway Auto Transport. Those guys delivered my car on time. Everything was just perfect. I wanted to get it shipped immediately, within a couple of days. They have this guarantee and picked up my car within a couple of days and got it here within three days. It was awesome. I found them on the internet and the price was competitive. Their reviews were better too so I took my chance with them.

The experience with Stateway Auto was very easy. The people were great and the driver was a good guy who made it easy for us.

I was shipping my vehicle because I was moving for work. I did a Google search for most reliable auto transporters and learned about Stateway Auto. Their price was reasonable. The entire process took 3 weeks from when I booked. The driver on the day of delivery was good. He was fine. I would recommend them.

Excellent service; auto was picked up and delivered in a timely manner and driver called me to coordinate.

My mother-in-law was giving her car to her granddaughter and we arranged to get it to her. We saw Stateway Auto on the internet. I just looked it up and I got a quote from them. It was fair, right around the same ballpark you hear of everybody else. It took about five days. The carrier driver picked it up here and delivered it in Iowa. And he was really good, real nice guy, real friendly. We had no problems. It was a good experience.

An outstanding car transport company, was first rate & highly professional throughout. Thank you.

I received amazing service from stateway auto. The services was fast and reliable! I worked with Adam and he got me booked fast and I was picked up three days later. It was great, faster than I thought it would be... I was prepared to wait because I know that weather and trucks can be delayed because trucks drivers are humans! But it was faster than I expected, love, love stateway auto!

Stateway is taking steps to resolve my situation. Although they were not the carrier they are working to find a solution with me.

I bought a 2002 Handicap Dodge Caravan 1/14/14 which I listed Through UShip for about a week, then I signed an agreement with Shore Auto Transport which was another middleman to have it shipped on 1/17/14 until 2/17/14 and finally called Stateway Auto Transport and they shipped the van in 4 days, now that's FAST. PS: Shore Auto Transport Rep said they would never be able to ship it in 7 days and I would have to call him back...... HA HA (SAT) Is all I got to say, I now have my independence back.......:) Thanks Stateway Auto Transportation.

I was in Australia for a year, so I drove to New York then I needed to bring my vehicle back to Texas, where I work. State Auto’s price quote was good. I was satisfied with it. However, their transport organizer took a bit of time to get back to me. They took seven days until I knew when my car was going to be taken down here to Texas. I had a little bit of trouble contacting them, but after they gave me all the information and they got to find out a carrier, it was pretty smooth. The carrier driver was good. He came here, took the car down, everything was really good. It took around ten days from the day they called to the day I could use my car. I was pretty satisfied.

Stateway Auto’s price quote was pretty good. They tried to lower it outbound. Everything went well with the transport organizer. It was pretty professional. I also was able to track the vehicle using their online tool. The process took two or three days. The carrier driver was very nice as well. I’d recommend them.

I was sending the car back, shipping from where my daughter was back in Florida and I had seen Stateway Auto on the Internet. The price quote seemed fair. I spoke with Adam for the initial but then it was farmed out to a local company. Adam was good. The carrier driver was excellent and very accommodating and the whole process took less than five days.

I order a car shipment with Stateway Auto Transport and they were so easy and fast. It was my first time getting my car ship and fully trusted this company with my car. I had no worries and the driver communicated with me daily about the status of my car. It was great!

The overall experience with Stateway is very good.

I needed to have my vehicle transported from Arizona to Texas. I know I was a difficult customer because not only was I moving my vehicle, I was starting a new job (which included out of state orientation) and buying a new house. All within the time frame of my vehicle pick up and delivery. I changed delivery locations several times based on my location the day they were to deliver my vehicle and they were very accommodating with my request. Lastly, winter weather delayed my delivery but all went well. I plan to use Stateway Auto Transport again when my husband makes the move in a couple of months.

I had my Ford shipped from VA to CA. I received the best quote from the Stateway Auto Transport. The car was picked up on time and delivered on time. You can directly call the driver to get the status of the car. No hassle, no hidden fees. I would highly recommend Stateway Auto Transport. I had the best experience!!!

Stateway got my vehicle to me in a timely manner. It was a good experience.

I found this company to be consumer friendly and my experience was very favorable. The personnel was friendly and responded promptly to my inquiries both before and after contracting with them. I selected them based on reviews and because it is difficult to determine whether there were only complainers on these reviews, I decided to be certain to do one that people could rely on. My auto transport went smoothly and everything that was promised was delivered...timely and on budget. My decision was based on reliability and not just price. Recommend them.

I've used other vehicle transporters in the past that have made me lose trust in the industry. My first mistake was not using these reviews to help pick a good transporter. One transporter wouldn't answer my calls after I sent payment, although the vehicle was picked up and delivered as promised. Another transporter (which is no longer in business) quoted and accepted payment, delivered the vehicle, but then the truck driver demanded more money (over $300) than was specified in the contract and threatened to hold the vehicle at an undisclosed location until the we paid the higher fees. That booking agent was also unavailable after she took our initial payment.

We were relocating because of a job so we wanted to get our car shipped. I found Stateway online and think they were charging quite less than others so I went with them. It took three weeks to get everything done. Basically the driver picked up the vehicle from the origin and then he loaded it into his truck, and then just delivered it. So, it was satisfactory. It was a nice experience with them so I’m happy.

The process was simple and easy on the website. Was contacted quickly, paid the deposit and within a few days we had a pickup and delivery time. Tom picked up the car in a clean and professional looking car carrier just outside our house. He was friendly and courteous. The car made it to our daughter undamaged and on time. Tom coordinated with our daughter for the delivery on campus and everything went perfectly. Very satisfied with the car transport service provided. Will definitely use them again if the need arises.

The wait was annoying but the damaged was deplorable. We contracted and paid our deposit with Stateway Auto Transportation 10/30/13 to have two jeeps moved cross country. After months of excuses and stories as to why the jeeps hadn't been moved they finally picked them up on 1/22/2014. We were told they would be delivered in 3 days, two weeks later they still hadn't been delivered.

I had moved across the country and was looking for moving a vehicle to go with me. I submitted a request for quotes over the Internet and Stateway was one of the people who returned with a quote. Their quote was in line with numerous other ones that I had received so the price was probably fair. It took four days to get my vehicle. The driver was very friendly and very nice. We chatted a little bit and he seemed like a pretty nice guy. It was great and simple and fast.

It is a scary process to consider transporting my truck across the country. From start to finish, I thought Stateway was honest and reliable. They stayed in communication with me from start to finish. The driver was very knowledgeable and friendly also. My truck got here to me safely and soundly! And the price was the best of all the quotes I received.

I would like to say thank you very much for shipping my Lexus RX330 2006 to Dallas Fort Worth for my Sister. The estimated day for arrival in Texas was on Jan/25/14, but my car was received on Jan/23/14, it came early. This is my first time in my life that I shipped my car like that, I was so worried because I went online, links popped up and showed different companies that would ship my car and I chose you guys! The delivery went smoothly and perfectly! Thank you Nayil a driver.

I have customers that buy vehicles and they needed their cars moved, and I use Stateway Auto. I found them on the internet, they were on top of the list of carriers. Stateway was really nice to work with. They're awesome and I had no problem at all. I've kept their information and call them if I need them. Definitely, we'd use them again!

I needed to ship a car from the Philadelphia suburbs to Naples Florida. This was the first time doing this so I went online to find out how to proceed. After doing an investigation I submitted a quote on January 18th. I had at least 8 carriers email me back with various prices. After going on each of their websites I found that not only was Stateway Auto Transport in the lower price range but they advertised on their website: Unlike so many of our competitors, we are a fully insured, licensed and bonded broker/carrier (MC# 804149). This means that we own our own trucks and that we cut out the middleman for our customers.

When it was time to ship my car back home, I already knew I was going with Stateway again. My first time using a transport company didn't go well and I ended up losing my money and not getting my car shipped. After that, I was contacted by Stateway who asked if I still needed my car shipped, and I replied, yes. I spoke to a very nice lady on the phone who made the process very nice and easy. One day after speaking to her, they gave me information that my car was being picked up the next couple days, and also told me when to expect it, and the driver even called to me to confirm he was coming. The price was very reasonable and I had NO PROBLEMS. So when it was time to ship my car again, I already knew who I could trust.

I had a vehicle in Texas and I did an online inquiry about having a vehicle shipped and Stateway was one of the companies that responded back. Their price quote is extremely low. I had about 10 people send me their estimates back and Stateway was the lowest. There were some others who were close to that price. It wasn't because they were astronomically lower, but they were definitely the lowest. I don't know how they made any money. But anyway, I had a car shipped from Dallas, Texas to Jackson, Mississippi. It's an 8-hour drive and it was $245 and that was everything. I know it's $100 for fuel. They picked my vehicle up at 8:00 in the morning. I talked to the owner of the vehicle as they were picking it up so I knew they had it. And at 9:00 that night, the driver called me and the transport was sent to my house. It was just a short trip. It wasn't like he was coming across country or something. They were extremely professional. It was a great great transaction. Everything went smoothly and it had no hiccups whatsoever.

We were very satisfied with our overall experience. Our son got stationed in FL. We were going to drive the car from CA. Did research and it was more feasible to ship the car. Spoke with two other companies, one did not return calls, our emails after setting up things. Stateway Auto did everything they promised. I would surely use their services again and recommend to family and friends.

From beginning to end the company was professional. I had to call to move the pick up out two days, they graciously worked with me. Two days later right on time. Once my car was in transit I received two calls from the driver, one letting me know he was on his way with my Porsche and the second was when he was 30 minutes away from the drop off destination. What a great sight to see my car in the same perfect condition it left my other home in. I will use this service again and would without hesitation recommend the service to anyone needing to move a car without losing sleep.

They picked the car up when they said they would and dropped it off the next day. Great service for a great price, could not have asked for better.

We had a good experience with Stateway. They came and picked up the car and they got the car there on time. I only had one slight problem and I don’t think it was a problem with Stateway. It was a problem with the driver himself and I think some of it could have been maybe my fault. What happened was when they got the car there on a Friday or a Saturday, my daughter hadn't left here. She wasn't leaving till the next day or so. They should have called when the driver came and let me know he was already there. He could have told my daughter he was going to leave it and she would have been able to figure it out when she got there. He didn't do that but she was able to get the car Monday morning. It worked well and they did exactly like they said.

I used Stateway Auto Transport to move my vehicle from FLA to IL recently and the experience working with them was great. Dispatch and customer service staff were very helpful and the driver was courteous and kept me informed of his schedule. I would definitely recommend them and use them again for this type of service.

My experience with Stateway is good.

I needed to ship my vehicle to the location that I was going to, so I went on the internet and saw Stateway. It was a good transaction. No problems or anything. I plan on using them to ship my vehicle back again.

I bought a vehicle out of Los Angeles and had to have it brought here in Missouri. I looked at some of the reviews on several different transport companies and Stateway had a pretty good review. The price quote was right on. It was really good. I talked to the transport organizer one time and everything was great. It took about five days from start to finish. The driver was polite and professional. It was a very good experience, very helpful.

I was very pleased with the service I received from Stateway auto transport. They provided quick and efficient service even though it was around the holidays. The friendly driver actually picked up my vehicle on Christmas day. It was delivered on time and with no damage. The whole process was quite easy and there were no surprises. I would use Stateway again.

Stateway was good and quick. I was happy and will recommend everybody to use Stateway Auto Transport to send their car to all over the United States.

I was a little confused at first as I thought I would be dealing with company owned equipment and driver. I did not check the fine print showing "carrier & broker". So my shipment from the Phoenix area to Sacramento ended up with an independent carrier that Stateway brokered the job out to. This made me a bit nervous, but I went along with the program. I am glad I did as the pickup was very timely, the delivery was very timely, and my SSR showed up perfect. Also, the price was very good. I would recommend Stateway Auto Transport to anyone. Great service.

We were giving one of our vehicles to my son who lives in North Carolina in the Army at Fort Bragg and used Stateway Auto Transport. The price quoted was fine. Everything went smooth. I didn't have any bad experience and it didn't take very long at all. The guy that took it there was really nice. I'm happy with them.

When my daughter accepted an internship in California, my husband and I started to brainstorm ideas about how to get her car out there from Florida. I googled how to ship a car, and I began getting phone calls and emails from a variety of car transport companies. The quote I received from Stateway Auto Transport was the least expensive, and so I contacted them by phone as I prefer to speak with an actual person. The representative I dealt with was extremely helpful and informative. I contacted him several times, and I found him to be patient and readily willing to answer my many questions. I have to say I was a bit uneasy about shipping a car across country, especially when it was my daughter who would be by herself when the car was delivered.

I placed an order on December 12th to have my car picked up on January 22. Sam guaranteed me that my SUV would be picked up on Jan 22nd 2014. I needed the car on Marco island on Jan 29th! As of Monday Jan 27 my car is still here. Not only is my car still here but no one gets back to you - I called 4 times and wrote 2 emails!!! The right thing to do is return my calls. Now i will have to drive my car and I will have to pay for my airline tickets plus gas to drive my car and a hotel room. I am so upset. Now I have to fight to get my deposit back from them. I would never never recommend this company. They are very nice when booking your pick up very cordial on the phone but that is as far as it goes.

Stateway was excellent, as promised. I couldn't be happier with them. We had checked around and everyone else was telling us the release could be 1 to 3 weeks. But with them, that afternoon they called and the next day the car was gone and everything was perfect. We were totally 100% satisfied. Everything was great.

I searched on the internet for transport organizers and Stateway was among the ones that had five stars. The price quote was about the same with the quotes that I got from other companies but due to the rating that I saw on their site, I chose them. It all went fine. They came by the day and hour of appointment. No problems in getting it loaded and they got it to the place before the time that I expected it to be here. So it was good.

I was really happy with the service they provided . My vehicle was picked up on Thursday night and was delivered on Saturday Morning, Excellent. I would surely recommend any of my friends who are looking to transport their vehicle.

Requested quote, did reach on other companies. Chose Stateway for the price. Got promote service. Pick up was delayed by one day. But delivery was 2 days early, so no harm no foul. I would recommend Stateway to friends when they need an auto transporter.

We used Stateway Auto to transport a car from Saint Louis to the Connecticut area. They delivered on everything they were going to promise. They were excellent.

Called these guy almost two months ago to pick up a jeep in Mass. and deliver it to Ft. Collins Colo. Stateway assured me on two different times the vehicle would be picked up!! They took a deposit almost two months ago and now I can't even get them to call me back!! Stateway Transportation is the worst bunch of lying do nothing people I have ever done business with!! Make a long story short I have to pay storage on the jeep and interest because Stateway did not do what they said they could do!! Pick up a vehicle and deliver it in a timely manner!!

This company lies about time frames and service. Both Sam and Pam are scam artists there. They've taken my deposit money and ignore all calls hiding behind a recording that is set up to say the lines are overwhelmed any time of night or day. Then, when they call you back, they say to email them. It has been weeks and no car pickup even. I now must fight for my money back. Don't use these company ever.

The experience with Stateway was okay and fine. They delivered on time and everything worked out well.

I bought two vintage motorcycles from a guy in California and had them shipped to my house in Washington state. The price was great $650 and there were no hidden charges. One motorcycle even had a flat tire and Alex helped me push it up the hill to my garage.

The car was picked up a day early and delivered 6 days later, which was sooner than we had expected. The driver was very courtesy and easy to work with. Everything was basically handled by my daughter while she was in Arizona and again when it was delivered to her place in Washington. We felt the service was handled very well both in the office and with the driver. We would use them again.

I relocated for job reasons. That's why I needed my vehicle shipped by Stateway. I've used their service before so I still chose them over a different transport company. All went well with the transport organizer and the carrier driver. They were very fast, efficient and professional.

I was searching online for a way to move my son's car from Jacksonville Fl. to San Diego Ca. I received many quotes, but the best quote was from Stateway Auto Transport, also had the best reviews. Adam of Stateway was very helpful and quick in getting me all set up with a account and fast in finding a driver to move my car. It was delivered close to the est. time, and was in the same condition as it was picked up. I'm very happy with the service I received. I would use Stateway Auto Transport again if needed... :-)

What was funny was that when I told another transporting company that wanted my business how much and how fast Stateway Auto dispatched a truck to pick up my vehicle. The representative of that company kept calling my phone to tell them a bit more about Stateway. Stateway is top in the business. My vehicle was delivered on time! I will highly recommend them to anyone looking for cross-country transportation.

I have been using Stateway the past few years for transporting our car between our homes in Texas and Florida. The reasons I continue to use them, they have never let me down. The trucks are always on time sometimes early. Their drivers are meticulous in handling my car. Their prices are competitive not always the cheapest but I can count on them in get the job done right. I would certainly recommend them to anyone. If fact I recommended them to my close friend for a car between Virginia and Texas, same service, no problems, no issues.

I found Stateway Auto Transport online. I had purchased a vehicle on eBay and needed to ship it, and Stateway fit all my needs. Their price quote was good. I had shipped three cars with them and didn't have any problems at all. I was always able to get somebody. There were a couple of times I called and somebody had to call me back, but they called back right away. It was a good experience. There were no surprises or anything.

My boyfriend had arranged and made payments for his truck in Chicago to be transported to Atlanta Georgia. First off, getting in touch with management after you make your 1st deposit is nearly impossible. Second, they guarantee 7 business days of delivery. His truck is going on a MONTH AND A HALF and is finally arriving tomorrow, when arrival date was first week of December, on top of inadequate problem solving on the management's part, due to not returning phone calls or emails for days and sometimes week at a time. Not to mention we were given 3 different quotes and they choose the middle quote on their own accord and claimed the the lowest one was a computer error and refused to stick by it regardless of their recklessness.

We needed a truck transported from Houston, TX to Clarksville, TN and Stateway Auto Transport was by far the best company to hire based on their prices. The truck was delivered early and had no damage done to it. The driver was clean and friendly which is nice to see. I would recommend Stateway Auto Transport to anyone who is needing a vehicle transported.

I definitely wouldn't recommend Stateway. They were there timely enough, however, the muffler was ripped off the car and we really didn't know that. And so, the car was delivered. So we had some damage to the car that we really were not aware of until after they had left and we already signed off on everything. I’m dissatisfied. I would not use them again.

I did a comparison search online and Stateway came up. So, I started making phone calls and they seemed to be the one that I was most impressed with from the get go. I liked the idea that they're brokers. I've dealt with the same people for years and my dad drove a truck so I was familiar with the broker world and how it worked.

I called Adam at Stateway to transport my 2014 Stingray, I explained I needed an enclosed carrier and this car was very special to me. Adam went right to work and got me the best price on an enclosed carrier, had my car picked up and had the driver inform me where he was and when he would get to me. Delivered to my front door cross country in 10 days!! Awesome job!! You guys rock!!! Thank you for great service!!

I had the most smooth service of all time. Driver was courteous, knowledgeable and right on time. He was upfront and very clear when the car would arrive at my place and gave me a call a day before and hour before delivery. There was a huge snowstorm en route and I never expected him to be on time but there he was. Would recommend them strongly. Way to go, Stateway Auto.

Great experience with Stateway. The price was as good or better than most of the other companies we investigated. The company rep was informative and answered all of our questions patiently. The driver was prompt and courteous. Car was delivered safe and sound, no contents missing. The only improvement I can think of would be a call from the driver the day before pick up and before delivery. He called about 30 minutes before pickup and before delivery. I would definitely use Stateway again.

I would use Stateway again every time. I was really surprised at the total experience and the pricing. They were excellent. I've used DAS before and they were pretty good too, but not like this.

From my first contact with Stateway Auto Transport to the final delivery of my vehicle, I was overly impressed with the company. I was given an unbeatable price quote and a short delivery time frame for the vehicle. It was explained to me that over the holidays I might experience a delay in the pick up of the vehicle, but they still picked up the vehicle within the time frame promised. They let me know a couple days ahead of the pickup date and their expected delivery. The driver let me know the day of the pick up, his progress and his expected arrival time at the drop off address. The next day the driver called again to confirm the address, driving directions, and estimated time. When the driver got within an hour and half, he called to let me know he would be on time. As promised the driver showed up on time with the vehicle in excellent shape.

Company worked with me around my schedule for a pick up time. I was very pleased with how accommodating they were. They said my car would arrive at its final destination in about 10 days. It actually made it there in 6. Again very pleased with the timing. Overall, great service, no complaints. The only thing I could say bad was that my car was very dirty but that was expected being on an open vehicle and the bad weather conditions, but nothing a good car wash couldn't take care of. Highly recommended company!

We bought a new car at another State and I had it moved. I submitted something online for auto transport and I got 20 or 25 replies that were reasonable but it looked like Stateway Auto had good reviews online. The price wasn't the best, but it was reasonable. Just like the email, interaction with the transport organizer was very easy. The transport itself was pretty quick. They were on time. They came and we pick up the car, no big deal. It was a very good experience

I had a great experience with Stateway Auto Transport. They followed up really well. I was able to talk and get clarity on the pricing and they got back to me right away.

I own a car and wanted my car that I had in Florida up at my house in Massachusetts to do some work to it. I went online and we got a bunch of different auto transport companies. I had 10 or 12 to pick from and I chose Stateway. I chose them because of the timing. They had called me once or twice and asked me what my plans were. That’s how it worked.

Driver met me at a very convenient location. Very professional. Very quick. Being in the military, I would very likely use them again to transport my vehicles. I was impressed with their service.

Stateway Auto Transport has all the required certifications and stat number and then they have good reviews online, especially the BBB reviews and the reviews on their website. The price quote was good. Initially, I got a higher price but they changed it later on. They transported the car in two days. The driver exactly told me when he was coming and where to pick up the car. That was our interaction, and when he went to collect the vehicle they called me that he was going to collect the vehicle and so it was a good experience.

I purchased a vehicle out of state. I looked online and found Stateway. I went with them rather than a different transport company because of more and better reviews. Everything went well with my interactions with the carrier driver and the transport organizer. They had excellent service.

It was a smooth transaction with Stateway, very professional both in dropping my car off and the delivery person. There were very minor delays but I was kept posted throughout. Overall, a positive transaction.

Stateway Auto is currently under management and I am pleased that their new management has contacted me to try and right what the old management did wrong. After them contacting me I personally would consider giving them a try on our next moving adventure.

This is a reliable company, would use again. This company located in the same state where I live (IL), and their quote is in range. My experience is very good. After my order, they arranged dispatch quickly (in 2 days), picked up my auto on time. Provided driver's phone number in case of tracking. The delivery is one day late due to cold weather in Wyoming, the driver kept us informed. Delivery is done in 5 days (IL to CA). Open carrier, no damage. Very good experience. I would use the company again. Rachel from Customer Service is excellent, as others described.

This was my first time shipping a vehicle and I can't be happier with the results. At first I was getting calls from lots of different shipping companies, constantly calling and texting and changing their offers over and over again. Stateway Auto simply sent me an e-mail (like I requested) with the exact terms and a quote. I called Adam who provided me the quote and he gave me all of the details and let me know exactly how the whole process would work. I still had a few days to make up my mind; during that time I wasn't pestered and constantly called about the quote (like the other companies were doing).

I went with Stateway to get the job done after the first broker failed. The first broker which I will not name, wasted 17 days even though I told them the drop off destination might be a difficult location to fill a full truck. From the beginning that I was flexible on the drop off location. After the first fiasco, Danielle at Stateway told me exactly how many other cars in Central Dispatch were waiting to be picked up for my drop off area and she agreed that a location in Los Angeles would get me my SUV here much quicker. The truck driver was courteous too. So, get Stateway because they will spend the time to strategize with you.

I found the Stateway Auto Transport through my daughter, the pick up time and delivery was excellent.

I would highly recommend Stateway Auto Transport to anyone thinking about shipping their car. I have never done this before and this company gave me the best driver with the best communication I could have ever expected. My car was actually picked up on time and delivered on time and was in perfect shape. You will have great piece of mind shipping with this company. I am in the transportation industry and know how important customer service is and they absolutely have it from beginning to end.

My daughter was attending college in Pensacola, Florida and is transferring back home to attend a college nearby our hometown in Pennsylvania. On November 19th, 2013 we received our confirmation from this company which confirmed that the "standard pick up window is 1-7 business days from ready date of December 6th 2013". We told the employee at Stateway Auto Transport that it is imperative that the vehicle be picked up by Saturday December 14th because my daughter would be flying home the next day and would not be around to meet up with the driver.

I received a quote from some website and chose Stateway because other people left some good reviews on there. Everything was on time. I really liked it and think I'll appreciate it more if I know a narrower time range. All I knew was the car will be picked up this day but I didn't know what time he'll come so I'd have to have a cellphone very close to me so I can go back to my home from the workplace. If I can tell that he would come between 8 in the morning and 1 o'clock I think I would appreciate it more that way, but other than that everything was fine. I'd recommend them to my friends.

The lower your expectations, the happier you will be with Statewide. Do not use the timelines for delivery that they put out on their website as any kind of basis for actual delivery. Also, do not be impressed by their "online tracking" chat feature - it is not operational. Try giving them a call at their 800 number - "we are experiencing a high volume of calls. Leave your number and we will return your call at the earliest opportunity." Apparently, opportunity is scarce Stateway HQ. After being told my vehicle would be picked up in 1-7 business days, I had the privilege of speaking to Anthony on business day number 8. He was going to be "amazed" if my car wasn't picked up in a couple of day....

On 11/5/13 I bought a 07 Ford Ranger of eBay and need to ship it pronto from a dealer in Philadelphia, Penn. to my house in Joliet, Illinois. Out of many quotes Sam of Stateway Auto Transport was the lowest at $595.00 included $145.00 earnest deposit off of my visa card and the rest I'll pay at delivery to the driver. Sam assured me 4-7 days for pick up maximum and 2 more to deliver on a dime and I'm convinced. He then email me welcoming introduction to their outfit and other pertinent details that is nice to be aware of. Days later he called and notify me through email of the pick up on the 7th day and also let me know that the driver will be calling me before delivery the time so I'll be there to receive, inspect and pay.

Originally the quote they gave me was the best and I waited a little too long and then when I did contact them, it had gone up a little bit but it was the most reasonable and they were wonderful to work with. We transferred the vehicle back to our son from Texas, North Carolina. Carrier driver was wonderful. He took good care of the car and was very personable. Even though he was late he called me and kept me up to date on everything and on why he was late and he was wonderful that day. I wasn't really in a hurry and everything that happened - was something that he had utmost control. I really appreciated that. It took a lot of worry and stress. Because it was a special car, I was worried about it. They did a great job. I felt very confident that they would take care of it and they did!

Customer service was great - prompt quote, no high pressure, good followup. The transaction went flawlessly. Pickup was on schedule and I was notified car was ready for delivery to my door. Worked around my schedule for the drop off. I would highly recommend Stateway Auto Transport to anyone moving cars.

First time using an auto transport service. Would highly recommend Stateway Auto Transport. From the order to the delivery was flawless. My vehicle was picked up within a day of first available and delivered in just 2 days from Nevada to Texas. Driver and Stateway staff were very helpful. Cost was very reasonable. Would highly recommend and would use again.

Stateway Auto Transport Cross Country - With it being my first experience transporting a vehicle, cross country no less, I was concerned by a number of possible issues; however, Stateway Auto Transport not only matched the lowest price I was quoted by countless other companies, but they were remarkably quick! With little planning on my end, I was able to call to make the reservation and within 4 days, the order was dispatched and my vehicle was being loaded onto the truck! And they deliver door to door, which may be common; however, I was not expecting this convenience. Overall, my precious Jetta made it safely to my front door a mere 6 days later! If I had driven it myself cross country, it would've taken longer and the price would've been about the same if not more when I consider the cost of gas and food and lodging, not to mention the tedious drive through desert and snowy mountains. Awesome transport indeed!!

I needed to transport my son’s car to his college and I heard about Stateway through a friend. They were very helpful. The transport organizer was knowledgeable and answered my questions. The process wasn’t too painful. I’m very pleased with the service. It worked out well.

My son didn’t need his car at the place he was staying so he wanted it to be shipped back to Texas. It was on the internet that I heard about Stateway. The transport organizer was great. They were very knowledgeable and helped me out with a lot of questions that I had. The driver was great. The guy came in and moved the car. Everything was good with the car - there was no damage to the car and it went very well. It was an excellent experience.

I had purchased a car and needed it delivered. I looked on an internet forum and found Stateway. I’ve used other companies in the past. I used one three different times and they were kind of high on the price. I put it on there just for people to bid on me. Stateway and another one were pretty low on price. I wanted somebody with the Better Business Bureau because I don’t want to turn over my vehicle just to somebody. So I checked them out and what people said. And they called me saying, “I’ve got a truck. A guy that could pick it up is coming through here.” And they get the guy to pick it up and I got it the same day. He picked it up in the morning and I had it that afternoon because he was coming home.

I was sending a car after my son in Denver, CO and then saw Stateway on the internet. Interaction with the transport scheduler was fine. I have no complaints. The process took a couple of days and it was smooth. Everything arrived okay.

My wife contacted Stateway, liked their price and as per Eric, on November 8, 2013 @10:14 am, when money was withdrawn from the account, my truck was scheduled to be picked up Dec. 6, 2013 as we will be leaving the following day. Received a call on Nov. 29 from Kim that a ready date has yet to be set!?! She then entered my truck for pickup. I have since spoken to her, one more time. I have since spoken to Anthony, SEVERAL times; he spoken to Adam, a manager, who promises a return call, and just like my truck pick up, has not happened.

I was moving and so I needed to transport my vehicle. After they assigned me with a carrier, after that there was a problem with getting back in contact with them to ask a few more questions. The guy that I actually spoke with wasn’t returning my calls. I felt like once he got that deal, once he booked me, it was like, “Ok well that was the ending of her. I pretty much assigned her to a carrier” and I felt like as if he didn’t want me to ask any further questions. The process was quick. I was left without a car for a few days but I guess it’s better sooner than later. They could’ve asked when I’d try to attempt to pick my car after I left the thing. The driver didn’t actually pick up the car at the pickup spot because he got lost and I had to meet him somewhere else but it was okay. My car got there in a reasonable amount of time and there was no dent or anything like that. There were no problems.