Stateway Auto Transport Reviews

I saw Stateway and it was the customer referrals that I read that I chose to use them. I bought a vehicle that was in Florida from a friend and needed it shipped off to Pennsylvania. The price was competitive. It was a little lower than everybody else but that was the whole point of looking around. Everything was taken care of properly by the organizer. I had no issues. It took 2 weeks or less than that from the beginning to end. Basically it was smooth sailing and easy. Everything was just perfect!

I am not going to over-dramatize for rating, but I want to cue others in to what's happening to me right now. I entered into contract with Stateway Auto on Nov. 19th and gave them what sounds on this site to be the usual $185 up front. Adam told me it takes 3-7 business days most times to be picked up, but it sometimes is sooner, so be ready.

The company has contacted me, and explained to me the error or message that was lost in transaction. They are making the effort to have this fixed in the mean time. Once the transaction is done, i ll keep you all the update.

I had to ship my vehicle from Phoenix, AZ to Charlotte, NC. It was an older vehicle and I had to send it to my grandson. I found Stateway from the internet. The price was good. It was probably the best one of the several that I got. And they were all great. No problem whatsoever. I gave them the date that I wanted it done and everything was perfect. Transporter showed up that day and took my truck and it was gone. Very efficient. I recommend them.

They did a good job. They were ahead of schedule on their time and their price was great. I use Stateway twice a year for my mom to take her car to and from Florida.

I purchased a vehicle in one state and needed it to come home. The interaction with the transport organizer and driver went very well. They were quick and prompt. I couldn’t ask for anything more.

Stateway is an A+ company. They were very good. The driver, Daniel, was extremely good. It was a satisfactory experience for me indeed. I wouldn’t hesitate recommending Stateway to my friends and family.

I needed a company van picked up from a different office and delivered here in our office in Montana. I found Stateway Auto online and contacted them. They gave me the best rate and insurance and were bonded, and all that stuff was comparable with the other transport places that were charging higher rates, so I went with Stateway. First time I’ve ever done it and it was a great experience.

We moved from the place so we needed to ship our vehicle. I got to know Stateway from the internet and went with them because they were offering the less cost. It was good. I also had a great experience with the organizer and carrier driver.

My first time ever shipping my car was actually a very pleasant experience. I was nervous at first, but being reassured by Sam, my representative, I was calm and very comfortable that this would be an ideal experience. The process was fast and all their guidelines were met on a timely matter and my car was safely and quickly shipped. I moved from Orlando to Niles (in Illinois) and I received my car exactly when I was told.

I have never shipped a car before, and no one I knew has either, so I went online and did some research. I came across Stateway Auto Transport by accident, but the reason I chose them was because they had very good reviews on "car shipping" sites and it was a big plus for me that they were kinda close to where I live. I placed my order over the phone with Adam, who was very knowledgeable about the industry and answered about 100 questions I had. He was very patient and understanding with me. He explained the shipping process to me and advised me on what I can and can't put in the car.

I have used them going from Texas to Idaho and back. Car was dirty but that was to be expected as it was open. But they are the best for the price. They arrived on time and delivered early.

They are a fine company. I have no complaints whatsoever. They did just fine… Fantastic job! I couldn’t ask for any better.

Was guaranteed the car would be picked up within 1-5 business days... After day 7 I had to go with another company. This was after offering $100 more for the pick-up and $50 out of Stateway's deposit to try and get another driver. To be fair.. it seems like no matter who you go with it will be a crap shoot... This is a very unreliable business. But when you can never speak to someone when you call, and when someone finally calls you back after the day has been wasted, you would like more than the same canned response every time. You would like to feel someone is working for you and looking out for your needs and you won't find that with Stateway.

I was in the military and moved cross country. I heard about Stateway Auto through online search. They seemed to have the best price. We called one day and set up for the car to be picked up a week later. And then it took about eight days to get it across the country. Interaction with the transport organizer and the carrier driver was great. There were no problems at all. It’s very efficient. They’re very easy to work with. It went exactly as planned with no damage to the car.

I had a friend who used the service of Stateway Auto Transport and she recommended it. I was just moving for a job from the San Francisco area to Southampton, New York. It took about 5 days. They actually quoted me a little longer. So it has actually gone a little shorter than expected. It was a reasonable price. They were pretty helpful. If I couldn’t get a hold of somebody, somebody on another phone number or line would get back to me. So the fact that there was always somebody reachable was a good thing.

My daughter moved to California for a job and needed her vehicle shipped. I talked to a number of people, a number of companies, and Stateway’s estimate was fair. It was one of the lower bids, not the lowest, but the rep who I talked to was just helpful, didn’t rush me to make a decision, and gave me a phone number and I just felt comfortable. The carrier driver was fine. I got his phone number and talked to him. He would tell me where he was along the way when I called him and was actually a day early. There was no problem at all.

Easy, affordable and excellent. The driver really bent over backwards to accommodate the delivery which was a little difficult because I was out travelling during that time, so somebody else had to pick it up for me. They were really, really nice to accommodate me. It was a very good experience.

Stateway Auto is very responsive and they met my needs. I was happy with the results. My first experience was good and that’s why I went back to them and my second experience was really good. I remember the first time we needed to ship a car in the first place, I think we went online. It was in Google, ‘car transports’ and they were one of the companies that popped up and they’re good. The first time we used them, we shipped our son’s car from Phoenix to Cleveland, Ohio and we were happy with what they did and the price seems reasonable and competitive to what everybody else was doing.

I was moving back from college and needed my car shipped. I google searched. I was just looking for different companies that would transport and found Stateway Auto. I spoke to a representative and the price was fair and it seemed like a good company to work with. Transport organizer and carrier driver were fantastic. Everyone was more than helpful and the driver was really, really nice and my car was delivered like days quicker than I expected. I’ve had an excellent experience with Stateway Auto. I’ll do it again if I ever needed to.

I used Stateway for transport of my son's Bronco from Arkansas to Kentucky. Good price, on time pickup and delivery, and they did not pester me like other companies did. I highly recommend them.

This company low balls the transport fee to get your business and your upfront deposit. I have made repeated attempts to contact them with no response. The amount offered to the truck driver is so low my car will never be picked up. Please do yourself a favor and go with a reputable company that will do what they say they will do. It is a shame that this company makes all companies in the business look bad. Don't believe their 4-star rating... it is fabricated. They have had hundreds of complaints through the BBB. Spend time to educate yourself on these guys. There are just too many other good companies that deserve your business. Shame on Stateway. I have been ripped off and I hope you don't.

Excellent service and delivered on time moving from California to Florida.

I was shipping a ’68 Volkswagen to my son in Illinois. I went on the internet and 50 companies popped up. I chose Stateway Auto as their headquarters is in Wheeling which is not too far from where my son was. If we had a problem, we could handle a meeting face to face. Interaction with them was all good. The driver was very professional, took care of the car, as far as I know, up there and arrived on time. It was very good!

Had my 2009 Impala transported from MI to FL by Stateway Auto Transport. Pickup and delivery went very well. The price was good and the service first rate. Would recommend.

I called on Thursday Oct 3rd to get my elderly parent's car shipped from Chicago to FL as they go there every winter. This year, we are a little late and needed the car picked up by Tues Oct 8th. Rachel and Kim went above and beyond to get the car picked up and we couldn't be any happier. We normally schedule in August but this year as I stated were a little late due to my father being ill and it was up in the air if my parents would make it down to Florida. I knew from previous times that they require a window, but Rachel did give me an option of expedited pick up which we opted to do this year. The car was picked up on Friday afternoon so well worth the extra fee. I did, however, already schedule a return trip for my parents in April which is great because they did give us a returning customer discount plus took a little more of the rate since I was scheduling two orders in one day. Thank you Stateway, Rachel and Kim for your fabulous service!!!!

I arranged to have my car moved from Missouri to California with Bill from Stateway Auto Transport. After he had my deposit and credit card number I never heard from him again. He didn't return my emails or phone calls - all calls/emails were answered by an extremely rude, unhelpful woman named Danielle. It was a consistent game of overpromising and under delivering throughout the entire experience.

I first was contacted by this company after advertising that I needed to ship a pick up truck from Cheyenne, Wyoming to Massachusetts. Of course they had the lowest quote of ten shipping companies. They took all of my information and then needed my credit card info to book a driver. I gave it to them. When I went to make pick up and delivery dates, they came back and changed my quote to over $400 more. I personally spoke to them on the phone and I told them I don't want to do business with people like that and I said, "Give me my deposit back". The next day, a sales rep called me and again they tried to reverse my decision. I refused to change my mind. They told me it could take 7 days to make the refund. It has been almost a month and still they have not returned my money.

As some of the recent reviews, I too was told by Bill that my van would be picked up probably after the weekend, as drivers don't like to pick up on weekends. This was on 9/26/2013 a Thursday. He said it would be a Monday, Tuesday, maybe Wednesday time frame, because my van is extended cargo. Call Bill a couple times, same recordings as stating in other reviews, emails, no response. Had Danille call me, told me same thing about offering drivers the deposit up front, still nothing. I also told them this is my truck that I need for work. Here it is 10/8/2013, been calling Saturday, Monday and Tuesday, same recordings, same "someone will call back by end of day” and nothing. If you can't deliver, don't take job! At least then the customer can find a more reliable "Broker/Carrier". Funny thing is I had two other smaller vans to transport at end of month, not by Stateway, they can't even get one to me.

I called since Friday to get my car removed from GA to MS. I talked to Adams on the phone and I clearly mentioned that I needed my car moved asap. He confirmed to me that it was possible. I made the deposit. Since then I can't get anyone on the phone and we on Wednesday today still no answer. I keep getting electronic messages that someone will call me back but nothing. I have moved my car in the past and the experience was nothing similar to this!!!! They lie to get your deposit and you have to be lucky to get someone on the phone.

If they tell you they go the extra mile for their customers, THEY REALLY MEAN IT. In my case, it turned out to be an extra 553 miles extra, which was evident when the car was received... with the gas tank empty and the odometer with 553 more miles on it than when they picked it up. This is a rather long story, but the bottom line is: USE STATEWAY AT YOUR OWN RISK. After reading this, YOU WILL HAVE BEEN WARNED.

Transporting my classic convertable mustang - I was always made aware of where my car was and what time it was expected to arrive. The evening it arrived I was so excited and couldn't wait to get to drive it. Thank you for keeping me informed which eased my mind during the process. I will use your service when I need it again.

I looked Stateway Auto up on the internet. I needed a vehicle shipped from Houston. I chose them as they could get it to me but I needed it basically. They could get in there quickly. Interactions with the transport organizer and the carrier driver were fine. Everything went good. They were good, timely, and delivered on what was agreed upon.

They did an excellent job! No complaints whatsoever. They picked up the car and delivered it cross-country on the exact dates/times they said they would. The car was in perfect condition when it arrived. The driver was friendly and helpful. I definitely would use them again if I needed to transport another vehicle cross-country. Great service!

I have a daughter that lives in California and I wanted to get a vehicle up to her. She was just getting around on public transportation and a bicycle. I wanted to get her truck up to her. And when I got to look into what it cost usually to ship a vehicle versus me driving it up there and having her in a hotel room and then flying, it was just super convenient to have it shipped.

Was scared, never had a car shipped. They made me feel comfortable and eased my mind. Said they would take care of me. And that they did beyond my expectations. Very affordable, $600 for a Navigator. Couldn't believe how inexpensive it was. Driver was very polite, kept me updated and was on time. Thanks again for saving me on this one, Stateway. Will ship with you again.

I learned about Stateway Auto through the Internet. I sent out requests to 5 or 6 companies and they were one of the first to respond, and then I checked on the Internet for what other people found out about them and they seem to get pretty good ratings.

I just purchased a vehicle online so I need to ship it. I chose Stateway Auto instead of a different transport company because of its very competitive prices. The transport organizer and the driver were superb and very cooperative. I would definitely do business with them again.

I’ve been on the internet and heard about Stateway Auto. It was a local company from the area where I was shipping from, and so close to them. They called me and I felt comfortable talking to them. That was the reason why I chose them over a different company. The price quote was maybe $50 more than the cheapest one, but I just felt it was competitive.

I first contacted Stateway to have our car shipped from Michigan to Florida. Of course I got a quote phone call right away, and after getting a few other quotes decided to go with Stateway. This was the very beginning of August. We needed our car in Florida by a specific date at the end of the month. We have them our deposit which of course came out of our bank account right away. That's when I stopped hearing from them.

I bought a ’79 Jeep. It was in Virginia and I live in Albuquerque, NM. I needed to ship the vehicle so I just went online on transport reviews. That’s where I first heard about Stateway Auto. Bill contacted me about three times and then I decided to go with him after having really bad outcomes with four or five transport companies. The price quote sounded a little high, but he got the job done.

I used to dread dealing with transport services, so I put off shipping my car for about 3 months, incurring parking tickets, and even getting towed! Finally, I sought quotes from an online service (can't remember which), and I received more than 20 quotes from different companies. Stateway quoted the lowest by a huge margin, but I was skeptical - how can one firm do the same job for so much less? Maybe a fraud or just bad quality, perhaps. But I did call them back just to find out, and they said their low rates were because "they owned the lanes". They also gave the best timelines for shipping, and the person I spoke with was articulate and intelligent (felt like I was at the Genius Bar at the Apple iStore).

My sister had passed away and I needed to bring her vehicle from Florida to PA for me to sell for the estate. I first heard about Stateway Auto on the internet. I did not have a good experience with the first one I chose which cost me money, unbeknownst to me. I had contacted someone before and I got a real good lesson on auto transporters.

I chose Stateway Transport because of the price and a couple of reviews I’ve read on the internet. The organizer was fine. But they need to have drivers that speak better and understand English because it was extremely frustrating trying to understand him and communicating with him. I wasn’t worried about not getting my vehicle or if it would be damaged but it’s just extremely frustrating just not being able to communicate with somebody. But other than that, my experience with Stateway was great.

Please be careful before hiring this company as your carrier. I hired them in August to ship my car from MD to FL. They told me that they will pick up between 1-7 days. And delivery time would be about 2 days. After 2 weeks, they could not find a driver to "pick" up our truck. They kept on telling me that drivers will not pick our truck because Pensacola is away from everything else. They told us if we wanted our car faster, we would have to pick up in Mobile, AL which is over an hour away. We had no choice to agree because we needed our truck.

We were extremely pleased with the honesty, professionalism and courtesy provided by Stateway Auto Transport. First, their price was the best of all the estimates we received and as a working class family, that was a plus. Stateway's website was also first rate. Their Customer Service reps were very friendly, courteous and prompt. The Transport Drivers were also very pleasant and kept us well informed on the delivery day of when to expect them. They arrived on time to the drop off destination and when one of the Drivers noticed I was alone, he offered to drive the vehicle home to save me from coming back later to get it. Both Drivers were personable and a pleasure to do business with. We would not hesitate to use Stateway Auto Transport again. We were so impressed we gave their name to a Mechanic Friend of ours of over 20 years who trusts our opinion. We highly recommend Stateway Auto Transport.

When looking to relocate a vehicle you can drive it yourself, have a friend do it, or hire a professional. As far as professional services go, Stateway Auto was great for me. They were easy to work with, they were upfront and honest about fees and transit times, and there were no surprises. Customer service rep was Danielle, and she was great to deal with. To me, customer service and honesty was what I was concerned with. I am happy with my experience with Stateway.

Great service and follow through, on time, fast delivery, affordable.

I’m moving from Vancouver, WA to TN so I did an online research and found I think the website called Auto Transport Reputation or something like that. Stateway had good reviews, so I contacted them. I initially placed an order for two vehicles. I was planning on moving one first, and then move the other the second. There were some follow-ups after I made the order. And the initial, before I placed the order, everything was pretty well communicated. But then afterwards, I had a change of plans so I didn’t want to ship the second vehicle.

I looked into a number of transport companies through Google, and Stateway seemed to be the one I wanted. It was easy to contact them and then the price was good. But also, they were ready to do it. The others couldn’t tell me when they were going to do it. This one is “I can do it at this day.” I had an excellent experience dealing with Stateway. They’re professional, on time and low price.

3 months ago, I got a quote to ship my truck from Biglerville, PA to Fresno, CA for $1145.00. To this day, the truck is still in PA. I have been on the phone several times within the last 3 months and have come to the conclusion that they are unable to do what they have promised to do. They have taken money up front and do not return my calls. What I find interesting is that I put truck up for estimates again and they responded via email with a quote of $1395.00. Now I'm sure not knowing that this was the same truck of 3 months ago, so I decided to call and got no answer but left a message and still no call back. I have left several messages today and none have been returned. Bottom line, my truck is still in PA.

My name is Kimberly and we needed transport for our automobile to go from Nevada to New Jersey. We went online and received several quotes, one of the better bids from Stateway Auto Transport. I called the direct phone number for the company and spoke to Sam. Sam answered every question I had and put my mind at ease. Sam explained the process, what his company required from me and then we set up a pick up time. Everything went according to plan and when I had a question I called Sam and he immediately answered any question I had. The driver who picked up and delivered my daughter's car was professional and very good about communicating when he would be at our home and when he would be at the dormitory. I will recommend this company for years to come!

I was looking for a transport company because I was relocating. I did a Google search, put in the date and then it came up with a bunch of corporate inserts. I went with Stateway because it had something to do with the presentation in terms of the website in play, the way things looked and then were put together.

I needed to have my Range Rover transported from California to Texas and was on a tight timeline. I contacted 4 transport companies and chose Stateway because they were professional and their pricing was reasonable. My overall experience was good; however, there was an extreme number of cars being shipped from CA to Texas, so my original transport day was pushed back several days. An executive from the company called me and explained what the hold up was and promised to rectify the situations in short order, which he did. The company did a great job and I would highly recommend them.

Stateway did what no other company I dealt with could. My car needed to be shipped to Idaho (first red flag. LOL) and I hired three other companies before Stateway. Two took my deposit and disappeared and the other one simply could not get the job done. I have learned that the auto transportation industry is a very tough and cut throat one. Stateway seems to hold themselves to a different standard. They are very courteous, friendly and most of all they get the job done. My car was delivered in 6 days and was in ideal condition upon arrival.

First let me say, Thank you, KIM from Stateway. You are awesome - We called Stateway Auto because they gave the most reasonable quote. After paying a deposit, we were promised that the vehicle would be scheduled for pick-up within 5 to 6 days and it was. What I really want to say is that I became worried after reading complaints about the company and thought that maybe I had made a mistake and not done enough research on them. But Stateway came through on time. Even though I called and had to left a message each time, they return each call the same day. And when they took the deposit out of my account twice, once I notified them of the error they refunded the amount within three days. The driver was nice enough to let us send clothing and personal items in the car. My son's car arrive in 48 hours in perfect condition. If we ever have to transport another vehicle we will use Stateway Auto Transport.

I placed an order to have my vehicle transported from MA to FL on Sunday July 21, 2013 after speaking with Sam who advised the normal pickup time frame was between three and seven days. Seven days went by with no contact from Stateway. Every time I called or emailed I received a reply a day or two later stating that my vehicle was on a list and that they were still waiting for a driver to agree to take my vehicle. After five phone calls I was told by Stateway that they had to raise the price by $150 in hopes that a driver would pickup my vehicle and that they would issue a refund on my credit card for the $150 as I would need to pay to the driver in cash on delivery.

I sold a car to a friend. If you go online looking for shipping companies or people to transport things, they inundate you with all sorts of websites. That’s when I saw Stateway. Communicating with their people went fine. They took the car to go to Dallas. It was five or six days. They quoted me something about seven days. It was there early. They are very good. A good carrier. I enjoyed it. I would use them again but I don’t have that many vehicles to ship.

I purchased a car off eBay and it was out of state. The move went very well. The driver called me when he picked it up and he told me when he’d be there, and he was there on time. The process took about five days from the time I submitted the order. They did what they said they were going to do.

I had good experience with Stateway. Very good. It was actually my daughter. The family went down to see my grandson graduate boot camp in Georgia. When they got there, something went wrong with the car. She pulled it into the dealership down there and they couldn’t fix it because they had to order parts. Everybody had to go to work. So basically, we got them home by a rental car to Virginia. And then I called around. There was an outfit out of Florida I wouldn’t give you a dime for. I finally got my money back from them. They promised, promised, promised, and nothing was happening. So I got a call from Stateway and the person was pretty nice about it. I talked to her for a few minutes and she said it’ll cost me so much for a quick pickup. We got it picked up and it came up here, and the drivers were great. They were crazy but they were great. They’re from Georgia and they didn’t know which way to go. But they were good. The car and everything got up here fine.

We had a daughter in college and so we need to get a car to her. I just Googled “car transporters, Boston to L.A.” I called a few of the car transporters. They all immediately called back even before I knew what I was going to do. I can’t remember the particulars in the end, but when I suddenly realized when I had to go, Stateway Auto was the only one that could meet my timelines.

We just moved, so just for the convenience of dropping the car later in Chicago, we chose to go with Stateway. Their price quote was fine. We dropped the car off on Friday and they brought it over on a Saturday, so that’s seven long days. There had been no problems, no issues at all. Overall, their service was excellent and reasonable.

I was sick and I couldn’t drive to New York, so we had to send one of our cars to New York and I drove with my son in the other car. The price quote from Stateway Auto was pretty good compared to other quotes which were in some cases more than that. Everything with the experience seems to be okay. The only thing that I had as a problem was I wanted the car to be picked up on a specific date because I was there, and it turned out, I wasn’t there. I wanted it picked up on a Monday. It didn’t get picked up until Saturday. So that’s a few days difference. It made a problem for me because I had to find somebody who was available when the car would be picked up. In summary, it was a good experience. The car got here with no damage.

Stateway was the only carrier that returned my call and gave me several different options for my truck. They handled all the logistics, sent follow up emails and kept me in the loop. The day before my truck was picked up I had an email with the driver's name and 2 contact numbers. Made feel very comfortable with the whole transaction.

I’m 84 years old. Because I was moving back to New Jersey and I did not want to drive that distance, I wanted my car shipped. I went online, researched. Everything with Stateway Auto was just great. I’m very satisfied and they delivered it in less time than I thought they would. It was very good. I would say they’re great. I would recommend them to anyone.

Stateway Auto Transport recently handled the relocation of my father's vehicle. I had an overwhelming number of carriers to choose from, but I selected Stateway based on their family ownership. After placing my order, I was contacted by the owner (Sam) personally on a weekend. My decision was positively reinforced when the designated driver (Jerry) contacted me. He kept me informed of the progress from pickup to delivery with professionalism and courtesy, often sending photos by phone text. The vehicle arrived as promised without damage into my driveway is a tight residential neighborhood. My appreciation goes out to Stateway for completing this family task in a stress-free manner.

I just joined the army so I just moved. Stateway Auto provided me the lowest price quote. I had called a lot of different ones, maybe 20 different ones, and it was the lowest. Transport organizer was pretty cool and delivery driver was pretty friendly. We worked on a situation because he was going to be here before I was. Everything worked out fine. They were customer friendly.

I needed to ship my vehicle from Rancho Cucamonga, CA to Greensburg, PA, so I contacted Stateway Auto. Everything went fine except I was led to believe that I would be able to track my car the entire way and I’m unable to do that at all. The online tool didn’t work. Overall, my experience with Stateway Auto was okay.

I really enjoyed using Stateway Auto as my vendor for shipping my car. I had a great experience with them when I moved my car to Arizona and they were just as helpful when I decided to move it back. They gave me a discount because I was a returning customer. This is great. You don't see this customer appreciation that often anymore. The staff is very prompt to follow up and to ensure that you feel comfortable with the process. I highly recommend this organization for cross country shipping.

Wifey was going up to take care of her mother in Ohio and she needed her car shipped up there. We went online and searched out all the companies and it was just a quote we got. We tried another company and they promised us with a 48-hour window and didn’t deliver. After waiting two more weeks, that’s when we contacted Stateway and they had somebody two days later. It took 3 days from beginning to end, from origin to destination with car. They handled it great. Stateway was able to find us a driver in no time at all.

I purchased the Lincoln Navigator in Kansas City. We were travelling at Eastern time to visit my daughters who lived in Missouri. I've been shopping for a car for months and I happen to find one. I drove it. I like it. I didn't buy it then. I bought it 2 weeks later. And then, I arranged for Stateway to ship it to California where I live. I found them on the internet. There's a website that grades all of these guys, 5 star, gold, bronze, silver, whatever. And I picked from the top of the list and called those folks, talked to the people who were running the place and made the decision based on the interaction with me. Stateway Auto Transport gave us a competitive price quote. I've used car haulers historically and these guys were good. They weren't quite as good as someone else I use, but I paid a lot more and it was a different scenario. Overall, they were really good.

I used Stateway Auto Transport service and it was a great experience. The carrier driver went out of his way to bring my car to my hometown because our trip got delayed. So I didn't really expect that. They were very accommodating.

I received my confirmation on June 4 for pick up at which time I had to leave a deposit. To date, my truck has not been picked up. As all the other negative comments, you only get answering machines. But I actually received a contact a few weeks ago and now and I still get the same response - "I'm sorry but your vehicle has not yet been assigned." Yesterday, July 22nd, I was asked if I would drive over 30 miles to meet a truck, even though my quote was for door to door. I responded as to it would depend on when, and to date have not heard back from them. I just can't believe that it has been over 45 days now and my truck has still not been assigned. They state they have their own trucks and are not brokers, so why has my truck not been assigned????

I was moving from Weston, MA to Des Moines, IA. I went online and put in my car information and different companies sent their quotes. I've been calling other agencies and checking and they tell me they'll try the job on but it won't happen. I have to go through like 3 different agencies before I ended up with Stateway. I come across Stateway Auto and think the price quote was fair. The person that set me up with the driver did a great job. The transport took 4 to 5 days and there were no issues. I recommended them to a friend of mine already.

I recently purchased a car online that was located in Portland, Oregon. I needed to get it to Houston and the Dealer suggested Stateway. I insisted the dealer get two quotes but it was clear early on who was the most competitive, Stateway by $250 in my case. I went online and found the site to get the number and although the site seemed a little over the top I was pleased to find Adam very easy to work with when we talked. I was very edgy due to the fact I was already purchasing this vehicle without ever testing it in person, so I had a lot of questions.

I called several times and always the machines pick up. Unable to communicate. Never received a date or time for pickup. When finally reached a person it was unable to provide answers or status. The confirmation info incorrect. The automated emails do not respond to the questions. I lost a week waiting for a surprise when it was the pick up. Never received a complete answer.

I purchased a vehicle out in Montana last fall. I just want to get it shipped back to Illinois, so I contacted Stateway Auto through my computer. I was very satisfied with the price quote they gave me. Overall, the process and follow up service they've provided were outstanding. I definitely would recommend them to my friends.

Excellent company. Picked up on date specified and dropped vehicle in front yard on date specified. There was even a carrier change in route due to a family emergency of the original carrier and it was still delivered on specified date. First company I have dealt with that met both pickup and delivery dates.

I received a price quote from Stateway Auto Transport. After receiving the quote via the Internet, I made a reservation for transport services. I subsequently received a call from Stateway. I was told the price they gave me was too low. I agreed to increase it by about 20 percent. They scheduled the pick up and I waited for the car to be assigned. After seven days the car has still not been assigned. I tried calling several times today from 9am to 4:30 pm with no return call. I will be requesting a return of my deposit and just fly to pick up my new car. Not very happy with the service, or lack of.

Everything went on very smooth with the transaction, the loading on the carrier and the transport, also the unloading. These guys are professionals and very straightforward, and the best part was they are very reasonable in prices. I will definitely use their service in future...

I had an excellent experience with Stateway. They came on time, came on schedule, and delivered the car without any damage. The guy from Stateway that I talked with was very polite, very nice. I'm happy with their performance. I would recommend them to my friends.

I bought an antique truck from a fellow in Alabama, and I needed it here at my house and use them. I started shopping for prices and then I saw Stateway. I put in for some bids, and they turned in a bid and it wasn't the lowest, but it wasn't the highest by any means. It just looked like a solid place, from what I was reading, so I decided to go with them.

I was in Mississipi, and I was on my way to Equine Dental School in Idaho when I was involved in a wreck there in Wyoming. I didn't get damage insurance. My truck was towed, as it was hit by a semi, and then 30-something days later, the auto shop decided that they could fix it, so they shipped it to Colorado and had it repaired there, and they expected me to come and pick it up. Fortunately, the auto shop gave me several names, and I selected Stateway to transport it. The auto shop did an Internet search to find Stateway.

It was over the web that I found out about Stateway Auto. It was one of the web searches where they combine different companies and they sent out a quote. I got contacted by a few different companies and they seem to be the best. I was relocating so I needed to ship my vehicle.

I selected Stateway Auto Transport because of their reasonable price. I had received many quotes and while they were not the lowest, they were very reasonable. I had an unusual experience as I was sort of hounded by a guy from another company who was badmouthing Stateway. This guy was telling me how my deposit would be taken and I would never see my car again. For the price Stateway was quoting, my car would never be transported across the country. I told my Stateway representative, Sam, about these disturbing accusations. He assured me everything would be fine and this guy should be concentrating on making his company look good and not other companies look bad, which made perfect sense to me.

I was very happy with the service that Stateway Trans provided for me. I would use them in the future.

I contacted Stateway about transporting my husband's car from NY to NC and was promised 1-10 day pickup and needless to say, it's way past 10 days with our vehicle still in NY and when you call Stateway, all you get is VM with no return calls! I will be disputing the deposit we had to put down with my credit card company and do advise others to stay clear of this company as they are a FRAUD!

I spoke with a representative, Rachel, and she told me that 90% of their vehicles are picked up within 1-4 days and my vehicle will be picked up during that time or, worst case, in 7 days. I made a deposit right away on June 18, 2013 and as of today, June 24, 2013, they haven't found any carrier or truck to dispatch, let alone the pick up promise within 7 days. Susie ** is assigned to my case and she never returns her phone calls. She is somewhat responsive to the emails but that is not much help as the vehicle is not even scheduled for pick up yet. They claim themselves to be a carrier and not a broker. I doubt if they have any trucks of their own and that is a total scam. Stay away from them!

Found a carrier as of 3:30PM EST June 24, 2013. Andy CSR Manager was helpful in making sure that my issue was resolved and found me a carrier to have my vehicle picked up by Weds.

This was the most positive experience I could have possibly had. The truck driver sent me updates throughout the trip and worked with me to get my car to the easiest location for me. I was so nervous that this would be sketchy, but it was very professional and easy. I would DEFINITELY use Stateway again if I need to move my car.

This company takes your deposit and doesn't deliver your car. If you want your car, you have to give up and find another transport company since you can't get in touch with this company after you have given them your deposit.

I actually had quite a few emails and responses to my request to transport my son's vehicle from PA to FL. What I like about Stateway Auto was the website and the feedback that I saw on the website, like the testimonials from previous people that hired their services. So that's probably the reason why I chose them. Plus the services were guaranteed and I just like what I saw on the website and especially the testimonials which are important if you ask me. And through my whole experience when setting up the move date, they were like right on time. It was affordable. The people that came which were a third party picked up the vehicle and had it delivered in two days. And it was outstanding.

Wow! These guys were great. I did a lot of research before selecting a shipper and Stateway stood out the most. They had the best reviews and their price was the fairest. The driver came to the pickup just two days after placing the order. Delivery was exactly on time. I would use them again.

I was very skeptical of all car shipping companies. I chose Stateway. I needed my car shipped from LA to MA. It took about 7 days to find a driver who would pick up my car. Stateway worked hard to get my car shipped. Sarah in customer service was the best. I didn't always get someone on the phone, but whenever I left a message or sent emails, I ALWAYS got a reply. The best part is I got a refund because the price I was quoted was different from the price I paid. Great company. I would use them again. Very trustworthy company.

Stateway Auto was recommended to me from a friend. They are very nice to work with and even got my car shipped a day early! I would use them again for sure. Very happy with the service.

They took our deposit and did not show up. When calling, all voicemail boxes are full. Email and you will get a response ("I am working on getting a driver assigned") but not a result. After 3 + weeks, we canceled.

The way I heard of Stateway Auto was that I just looked for transport companies on the internet and I saw them. I saw that they had their own trucks and it looked like it was pretty good. But then I didn't call them at first because I checked with the Better Business Bureau and saw that they had a C- and were listed as lot of complaints. So I went to another outfit, Magic Carpet, which had an A+ rating from the Better Business Bureau and that did not work out. They gave me a very low quote and then couldn't get (they were a broker) a driver to comply with it so they asked me for more money. I said I'll throw in some more, they wouldn't throw in anymore and then they couldn't get anybody on that.

I first tried to use U SHIP. I found them very difficult to communicate with. I am sure they are very good but the website is user hostile. I called several shippers and found Rachel to be very cooperative and informative. I never felt any question of reliability or quality. Your truck was where it was supposed to be, when it was supposed to be. The car arrived on time unscathed. The price was really good too.

Car was picked up timely in Ohio -- and ended up in an enclosed truck to boot. Transported safely and arrived in Houston for my brother without a hitch. Price is extremely fair, service great. I would recommend Stateway Auto Transport to anyone having to transport a car cross-country.

My husband and I did a great deal of research regarding the transport of my son's car to Massachusetts. We took the responsibility very seriously since the car meant a great deal to him. We could not have been happier with the service we received. Dan, the driver, was very polite and professional when he came to pick up the car. He said the car would reach Massachusetts within 3 1/2 days barring any unexpected circumstances. He checked the car thoroughly. We chose Stateway because we knew we could track the car also. The car was delivered to my son within 3 days!! We were very happy and he reported the same professionalism on his end. Thank you Stateway!

I spoke with Stateway Auto today. They are very nice as I said on my 1st review. They truly went out of their way to make me happy. Sometimes things are out of anyone's control but the way those guys just treated me, I will definitely be using them again. Thanks, Stateway. That's how a business is supposed to operate when things happen. Great company, great rate and very fair!!! Way to go Andy and everyone who helped along the way.

I had to ship my car to Stafford, TX. I went online and entered my information. There were a few companies that popped up. I sent them an email, and they responded to my request. Of course, I went with the company that offered a good price. I looked at Stateway Auto's website and got a feel of the company. I had a few exchange with one of the people from there. I think his first name was Dave, if I remember right. I felt comfortable so I went with them.

They are completely unprofessional! We're supposed to pick up my jeep after I paid them over the phone and after a month later, they still haven't picked up my car to be shipped. I can't ever get a hold of anyone and when I do, all they have to say is they are looking for a driver still!

I needed my car to be transported back home to Newton, MA from Indiana (where my daughter was in college). I asked friends from our synagogue if anyone knew of a company that offered car transport services. Two people recommended Stateway Auto. I spoke to Rachel, and she was really nice. She gave me a speech that was acceptable. She didn't have to go out, bid it or anything. She got back to me and gave me a quote that was cheaper than another one that called me the same day.

My uncle passed away in New Mexico and that's where the car would've come and go. I found out that he had used car transport whenever he was going somewhere. And so I went online and put in 'auto transport'. I got multiple people contact me regarding transporting our vehicle. I spoke to Bill from Stateway Auto, and he seemed to be concerned not only about what I was going through, but about the vehicle as well, and making sure that it got there safely. That's the reason why I went with him.

I selected Stateway Auto from a number of transport companies online. First, I tried another one and my experience wasn't too good. They weren't promising delivery and it was getting close to my deadline. But when I contacted Stateway, they got right on, their price quote was fair, and I was very, very pleased with the service.

I asked for an online quote to ship my son's Jeep to him (he is in the military) to Minot, ND and included the zip code. I got a quote... then proceeded to make him an airline reservation since their quote was reasonable. Two hours later, I get a call that they can't ship it to Minot, ND and I asked them why they gave me a quote. They said that is only an estimate. Rip-off for 2 reasons: #1 they quote an exact amount and their website says "no hidden fees"; #2 they couldn't even deliver his Jeep to the destination they quoted on. I am so angry.

The company read your review, and they helped to explain things to you in detail.

We needed a car out for a couple of months. I did a search online and found a website that said 'Like move my car' or something. Stateway Auto sent out a quote through email and it was fine; it was in line with the others. The transport took place in May. The pickup was fine, but the drop off was wrong. We just needed to have better communication. We got a call that the driver was in the area in the morning because he said that he was in the town next to ours. So we assumed that he'd be here soon. I did not get to use the online tracking tool. He didn't actually drop the car off until 10:30 later that night. I had to have someone receive the car for me.

I have a tractor to transport and that was really going to be the hard thing to get. Everybody else could do the trucking with the car, but the tractor was a special issue. I found out about Stateway Auto online. I checked about 5 different places and they weren't the lowest and weren't the highest. They were right in the middle which means fair to me. But it seems like they were the ones that were going to be able to get a drive here with the tractor.

Fast, friendly service (order#**).

I was shipping a car from Long Island to Modesto, CA and was warned that this could take quite a while. Stateway came through very quickly, and the car was picked up within a few days of placing my order, to my surprise. The driver called and coordinated with me to rendezvous, since the big rig could not fit in my cul-de-sac. Car arrived safely at my brother's about 10 days later. Not bad considering the long drive and the bad weather along the route.

We have used Stateway Auto Transport to transport 10 vehicles so far this year. Their service has been fast and reliable and we have not had any issues with them. I will continue to use them and recommend them to anyone needing transport services.

Stateway transported my car from New York to Florida. They picked up and delivered the auto at the promised date and time. I was updated throughout the entire process. I would highly recommend Stateway Auto Transport.

I had to ship my brand new car from San Francisco to NY (last minute) and had a great experience. The price was low (but competitive); the customer service was solid. The driver assigned to transport my vehicle was reliable and kept me updated with the delivery and drop off dates/times of my car. I would use this service again!

We had several quotes back for shipping our Yukon from Florida to Michigan. Foolish us we have never shipped a vehicle before and went with Stateway who was suspiciously almost $500 less than everyone else. The average quote was over $1000 and Stateway came in at $545! Too good to be true. We submitted our deposit and after several delays, we were told the quote was now $750 ($200 increase). Then further delays, the price we were told now was going to be closer to a $1000. We wasted three weeks and finally asked for a refund. They have the classic bait and switch. This company is not reputable. Just look at the remarks below. Save your time and frustration! Deal with someone credible! You always get what you pay for, lesson learned!

I was moving from Texas to Florida. I'm single and I have too many vehicles. I found out about Stateway Auto online. They were in the top 15 or 20 in the country. They gave me the best rate and service, so I went ahead with them.

I had my mom's vehicle transported during snow-bird season, the busiest time of the year. Stateway did what they said they would, and made this very easy for my mother and I. I would recommend them to everyone. Thanks again, guys!

This company is unbelievable! I have called them over 50 times and always get a voicemail. If you leave a voicemail, nobody ever calls you back. Once the driver picked up my car, it was fine. My confirmation said $675 for the delivery, and I paid $175 for deposit. The driver gets to the destination, and now it's $600 that I have to pay! Only that my contract states that I owe $500. Driver can't drop off the car because the contract they have with Stateway says that I have to pay $600! Of course the driver can't get a hold of Stateway and neither can his boss and neither can I! I refuse to pay for extra when my contract says one thing with Stateway, but Stateway has a contract with the driver saying I owe more. So now the driver is waiting for SOMEONE to call him to straighten this out before he can drop off the car!

From start to finish, communication was excellent. Sam (rep) explained everything to me and all my options to speed the process. We needed the Vehicle in Washington state by mid-May and it all went well as planned. Sara in customer service worked with us at both pickup and delivery. Driver was extremely pleasant and delivered our truck exactly where it needed to be a DAY early. I would highly recommend this company. They stay true to their words and service!!!

I hired Stateway to ship my Audi from Arlington Heights, IL to my home in Miami, FL. I have shipped my car twice before with two different companies and they were both bad experiences. I called Stateway when a relative referred them. I spoke with Rachel who gave me a fair price. They picked up my car in four days and had it in Miami three days later. Rachel was always there to answer my questions as I was nervous about shipping again. I will definitely use Stateway for my return trip back and I do recommend them above all of the other transport companies. Thank you, Rachel and Stateway.

Stateway Auto Transport is simply amazing! From start to finish, my experience was an A+. They were very knowledgeable and explained each and every detail I needed to understand about transporting my elderly parents’ car cross-country. The price was extremely competitive. I went with them because of the insurance they were able to provide from the start. All in all, I would not only use them again, but will recommend to everyone I know. Thanks guys.

Couldn't be happier with Stateway. I researched around 30 different companies before I settled on this one, and am glad I did. The quote they gave me wasn't the cheapest, but fair to be sure. I learned through my research that the broker (Stateway) posts the car listing on a board for truckers to decide which vehicles they will accept based on their trip criteria. So the lowest quotes probably wouldn't have been able to pick my car up on time, etc. The trucking company was also great! Gana stayed in touch with me and picked up and delivered our car on time. I would use Stateway again in a second!

I bought a car and had it shipped from Florida to North Carolina. I found Stateway Auto Transport on the internet and after comparison shopping found the price they quoted was good. From the initial contact to delivery of the car, it took about 7 to 10 days. I reckon it was the best service one could possibly have. They brought the car right here and put it in my backyard. The driver was very helpful and it was an extremely wonderful experience. I'd rate them a 6 really.

My son needed to transport his vehicle from Gilbert, AZ to Florida in late February or early March. He's in the service, so he has limited time and days off. The thought of me driving it there would have taken too long, and it would have been pretty hard on me so the shipping worked out for him. I looked online and found out about Stateway Auto. I got several price quotes and then people called me. I talked to maybe 2 or 3 people. They came on time and then got to Florida even earlier than expected. Well, the experience was good, efficient, and it was affordable so we're happy.

This was my son's car that Stateway shipped but I did all the setting up, etc. They told me that pickup would be 1-7 days. The truck came on day 4. I watched them load and unload the car. Everything was done professionally.

I was very satisfied with the service I received from this company. The price was more than fair (in comparison) and the issues were all resolved quickly and efficiently. I would recommend them.

This transaction was easy and the sales rep, Rachel **, was very nice and friendly. She helped coordinate the times and pickup locations for us. Vehicle tracking was very helpful as well.

I am an active duty Marine and we were relocated last month. I went with another company that really screwed me over. Stateway was my second choice. My biggest issue is that I didn't choose them first. They really helped out and I only paid $50 more for what was essentially immediate pickup service. My car was delivered one day earlier than the estimated delivery date. Now I recommend SWAT to all my buddies.

I moved from one city to another to attend school so I needed to ship my car. I was only able to interact with the persons who got my car, and they did a good job. They were on time when they said they would be there. The entire process took about a week and a half. They were very nice, professional, efficient and very helpful.

Everything that took place from the time I placed my order until my car was delivered was done very professionally and politely. I would strongly recommend Stateway to folks in search of a reliable shipper. Sam ** was my sales rep. I would recommend you deal with him.

We were moving, and I needed my cars transported over to Baton Rouge, LA sometime last February. I found Stateway Auto on the internet and decided to have them do the job because they were able to give me a good quote. I gave them the date that I needed the cars to be picked up, and they were there and picked them up in my driveway. I didn't bother tracking the cars on their online tool since I was being transported myself. When they arrived in Louisiana, they unloaded the cars about two blocks away, which was convenient, since we couldn't unload too close to the house. It was a good experience.

I previously made a complaint because they never called or scheduled my car for transport as they promised. I contacted someone else and was given a much higher quote but also with the explanation that Amarillo is an out of the way place so there would be more gas involved. The company states that they are trying to resolve this situation of a low quote that cannot be fulfilled. They are refunding my money and I did receive a very nice apology. Of course, my car still has not been transported as I am still waiting for a driver.

I needed my car shipped for college so I searched for auto transport companies on the internet. Stateway Auto's prices were competitive and reasonable, and they had the best way of getting the car down to where I was, which were the things I was looking for, so I went with them. The transport driver was friendly, professional and timely. Overall, I'm happy with the service they have provided, except for one minor thing. The vehicle that carried my car was apparently also carrying another vehicle, which was on top of mine, that had an oil leak. The oil leaked down on my car. Obviously, that's not the fault of anyone involved; it was just something unfortunate.

Andy, a manager at Stateway, worked hard to resolve issues. He also secured payment to cover the difference in shipping with my other company. All deposited money was issued a refund. Still listed as satisfied as it still really messed up my schedule with vacation and such.

I found out about Stateway Auto through the internet and decided to have them ship my car from Miami, FL to Adrian, MI. Everything about the whole deal was perfect. I only had one conversation to set it up. They told me that the driver would be contacting us. We had our information days before the pick up date that got us prepared. When the driver finally called to make arrangements, the car was picked up when they said it was going to be picked up.

Our experience was very bad as they don't answer any calls and it always goes on voice message. We are trying to ship our cars from Phoenix to Sioux Falls and are past our window by 7 days. We have no information about shipping our cars and had to leave them with a friend as we had to leave town for the move. Not recommended at all to use Stateway Auto. Don't be fooled by fancy website!

I had a very good experience with Stateway Auto. I thought their price was reasonable. They accommodated me. They moved the vehicle on time, and it got here safely. I'm a very satisfied customer, and I would definitely recommend them to a friend.

I purchased a second home so the vehicle was to ship to Florida. Then I found Stateway Auto through the Internet and they responded immediately. The person who called me was very well-informed and very interested. I got all of these emails from other companies but none of them called me personally. And the price that Stateway quoted was fine.

I had purchased a vehicle online. And to be honest, my understanding from the ad that I saw was that Stateway owned all the rigs. I guess I misunderstood that. So I felt it was safer to have somebody that owns their own trucks versus somebody who was a broker. But Stateway didn't own the truck that brought it. It was a private person that they subcontract with anyway so they were acting as a broker at that point, but I had no problems to complain. It's just wasn't what I thought it should be, but it was fine. The people I had interactions with were fine, and the carrier kept in touch with me on the time he would deliver.

I actually just searched online and then followed it up with the check on their ratings. I needed to transport my vehicle since I was relocated to Washington. I got the quote later and it was a fair price. It wasn't the lowest price I was given but again I compared that to the overall ratings from the other companies as well.

We purchased the truck off eBay sometime in March and I needed to get it transported from Texas to Florida. I went to a website and I clicked on a button and I requested a quote and they responded to me. I was very happy with the price quote. They came in with the lowest rates.

There were some problems with our vehicle and now that we were driving a short distance, it wouldn't make it on the highway so it needed to be transported a long distance. This happened in February. It was interesting to note that they seemed to be fairly well-organized. They had competitive pricing and once we had gotten the process started, it was interesting to see if it will employ sensitive contractors or either. Well, the driver was courteous. He inspected the vehicle and everything else. It's a straightforward thing. I would recommend Stateway Auto to a friend.

We were moving cross-country. We moved two cars and Stateway Auto did such a good job on the first one. We used them for the second one as well. The first one I think was February something of this year. That one was my wife's car. The price was very competitive.

From the moment of an honest bid to final delivery of our new Ford Flex, everything proceeded in much less time than anticipated. Once I approved the final price and made a date for transport, the car left NJ and landed in GA less than 36 hours later.

The vehicle was owned by my daughter. We had no need for it. I wanted to bring it to California so I can sell it. Then I was looking for quotes and found them on the internet. I was satisfied with the price. The process went off without a hitch. I had no problem whatsoever with the transport organizer. It went pretty much just as planned. I was well pleased with it.

I was moving, so I did a search on the internet and found Stateway Auto. The price quote I was given was very good. Everything worked just well. It was very quick because I needed to move quickly. The pickup point was we've met at the airport and the delivery point was close to my home in Arnold. And the day I got my vehicle off, I'd left some stuff in my car and the driver asked me for an extra $100 for the extra weight which I gave to him - I have no issue with that. When he delivered the vehicle, he was fine. It was quick and easy. I would recommend them.

My vehicle broke down while I was on vacation. There was just so many problems with it. Then my vacation was over, so I just needed the vehicle back. I couldn't put any more money if I needed a repair where I was. So I had to ship back rather than leave without my vehicle. The pickup point was Detroit, Michigan to Cohoes, NY. I was trying to find quotes online. I put my information and then the west side gave it out to 15-20 different places that all bombarded me with phone calls.

I was relocating. I didn't wanna drive my car; it was too far. Then a person recommended me to Stateway Auto that had used their services before. If he had a good experience, he wouldn't recommend me somebody bad. And I think the price quote was fair based on the distance. The pickup point was Tampa, FL and delivery was Sta. Maria, CA, coast to coast.

My son worked at the East Coast. He's moving back so he needs his car to come back. Before, I had a contract with another company, but they changed the price at the last minute. I was in such a hurry to find another company to do it. Then I got online quotes and I got tons of it. And then Stateway is one of them. Then I went into the Auto Review (whatever the auto transportation review) and then that's how I found them. Their price is competitive. And I decided to go with them because I like the way that they responded. And they stick with their price. And then they're very kind, very efficient and very professional.