Stateway Auto Transport Reviews

I've used Stateway three times and had a good experience with them. I had called other transport companies too, but since Stateway was responsive, I got them to move my vehicle. The quote I was given for my auto transport was good and their customer service reps were very responsive and stayed close with me. Stateway did a nice job from beginning to end, so I would use them again.

I did a search on transport company and saw that Stateway is located in Wheeling, Illinois which is very close to where I live. Knowing they were nearby gave me some comfort. It has been a great experience with them during the first time and the whole experience every year has been very good, easy and has worked out quite well without any problems. This would be the fourth year I've used Stateway. I spend the winters in Florida and I ship my car down there every year and I usually drive it home. In future years, I will probably ship my car both ways. The customer service representative was very knowledgeable. I had no difficulty going through the scheduling process. The people in Stateway have always been very courteous and extremely helpful. They had records of my previous shipment so they knew who I was. Their level of service was outstanding. I recommended them to a friend and I believe he used them as well.

I bought a new car and it was a cross country so I needed to ship it and chose Stateway because of the reviews on the internet. The quote they gave was fair. Also, the customer service rep was knowledgeable, friendly, helpful and excellent. I had the same guy and he was definitely first class all the way through. It was a very good and exceptional service. He communicated very well so I knew where it was at and what was going on and I didn’t have to worry about the car. It's a great and worry-free experience.

I purchased my vehicle in Ohio and because of its distance to my house, I needed to ship it. I decided to go with Stateway over other transport companies because I like their people. They were confident they could get it. Also, they didn't just give me all the problems associated with it but they always had a solution for getting it to me. And they looked like they were well insured. Moreover, I had an easy time with their customer service rep. They were confident that they could do it. I wasn’t scared of them and they knew what they were talking about and scheduled it rapidly. It was fast and easy.

My boyfriend needed to move from Florida to New Mexico and he wasn’t able to drive his vehicle out, so we had it shipped. We hired Stateway because they had the best prices. The quote that they gave us was very reasonable and they were able to get back to us right away about arranging transport. There was a bit of miscommunication on when the vehicle was going to be picked up because it was picked up from a location where we did not live. So there's a little issue with getting that scheduled, but once that was taken care of there were no issues. They were very apologetic about the miscommunication. They were very friendly and provided good customer service.

I live in Missouri and the vehicle was located in Washington state. I liked what Stateway had to say, so I chose them to do the transport. They did everything that needed to be done without complaint. They were excellent. We live in a residential rural area and there are no street lights. The driver had a task on his hands getting the semi in here to unload it and he did a great job. He didn't complain. He just said, "Let's do it." My son and I helped him. We stopped traffic on the road so he could get his rig back into where it needed to be and everything went fine. I was pleased with their service and attitude.

I needed to ship my vehicle to my son in college in Colorado and I chose Stateway because they did a good job for me before. The quote given was perfect and the customer service representative was great. For what they did and how they picked up and delivered the vehicle and from an internet experience and all the way through handing the keys to the owner, it was outstanding. It was great from beginning to end. They did what they said they were gonna do.

Went on standby and after 2 weeks of communication I finally got someone on the phone to find out the agent was no longer with the company, and no one sought to ensure I was taken care of. The new agent wanted to raise the rate and still could not guarantee a pickup or delivery. Do not use this company.

I've used Stateway Trans 5 times now and have walked away a satisfied customer each time. Of course I've hit a few hick-ups here and there but never because Stateway Trans dropped the ball. The staff is extremely knowledgeable and responsive, always on stand by to help if needed. I've worked with several representatives over the years but Jessica has always been my favorite. She has a great sense of humor, always stays on top of my shipping dates and like clock work the moment my car is dispatched she calls within seconds of me receiving the shipping details to confirm the work.

FABULOUS SERVICE AND PRICE PROVIDED BY EMILY **! All I had to do was request a quote, provide pick up and delivery address and Emily took care of absolutely everything else. Although I am a newbie and have never shipped a car before, hearing the horror stories from friends made this whole process seem easy. Emily was professional and sweet and I couldn't have asked for a better first time experience.

My suburban broke down while on vacation and needed to be transported back to Colorado. From the time I called to schedule pick up to the time of delivery everything went smoothly. They were able to coordinate the storage and pickup with a Chevy dealership and the drop off with my mechanic so I had nothing to stress about.

I heard of Stateway from a friend. Got a great price and an early delivery. Car was picked up on Monday and delivered to LA on Thursday morning. Very pleased with the service and would definitely recommend to others.

I work for a relocation company and set up dozens of corporate moves a week. So when I needed to get a car shipped for my son's early graduation surprise, I had many choices... but Stateway has always been my go to company. Their prices are always in that healthy middle and even when a specific route ends up being a bit high, they always find some way to go around that and make it just right. It was nice to be the actual customer for once and a pleasure to work with the Stateway as always!

This was the first time shipping a car for me and I chose Stateway based on their reviews. Once they contacted me, they were very professional unlike many brokers I got to speak to. The driver was great, contacted me several times before arriving on pickup and drop off, even let me know when he was held up by traffic.

I've been shipping my cars with Dan ** for years and have never had a problem. Their prices are always compatible and service is fast, reliable and prompt.

I've shipped a car a dozen of times between Illinois and Florida and I have never had it delivered within 2 and a half days! Paul gave me a great price rate and went out of his way to accommodate my shipping window. The driver kept in touch with me the whole time and delivered the car in perfect condition. I'm extremely impressed with Stateway Auto and recommend them very highly.

Stateway handled my car shipment very well and professional, had the driver within a few hours and even got it moved in enclosed trailer for the same price. I was very pleased with Stateway and highly recommend using them.

Originally, I had booked an auto transport service with Stateway Auto Transport in the fall of 2015 to ship my car from Buffalo to Seattle. A couple of weeks later, I sent an email to them requesting to cancel the order as I had decided to go with another transport service. There was no answer. I then called them to cancel the service, and was told by the customer service agent over the phone that my order was cancelled. (However, there was no email confirmation that I cancelled, just verbal.)

Excellent service provided by Mike ** and the whole Stateway Auto team. From beginning to end, the price, communication, commitment and overall shipment was seamless. I will most definitely be using them again in the near future!

We hired Stateway on November 6 to move our vehicle from our home just outside of DC to Bend, Oregon. We were told it would be 1-7 days for the pick up. On day 7, Paul told me they had not exceeded the days since they counted business days, though that was never stated. Each time I spoke with Paul to discuss a pick-up date, he would follow up with an email saying our vehicle would be picked up in 2-4, 3-7, 1-5 or other arbitrary and meaningless number of days. On the November 19th he told me my town was not "driver-friendly" and that's why they were having trouble finding a carrier. My city is just off the I-95 corridor, which is the main north-south thoroughfare. I am just outside DC and not far from Baltimore, a major port city. He began his follow-up email by telling me not to be cynical.

CUSTOMERS BEWARE... DO NOT HIRE Stateway Auto Transport and/or "Do It" Auto Transport to transport your vehicle! Stateway Auto Transport & "Do It" Auto Transport are the most UNPROFESSIONAL AND DISHONEST companies I've ever conducted business with. As a 10-year veteran in the United States Air Force, when I chose to conduct business with Stateway Auto Transport and "Do It" Auto Transport to transport my vehicle, it was by far my WORST business decision and an overall disaster. When I initiated the vehicle transportation request with Stateway Auto Transport (spoke with "Paul"), the first red flag was when I received the wrong confirmation email containing somebody else's name, confirmation number, vehicle information and transaction fees (prime example of no attention to detail).

My order number is **. The following is how I got "JACKED" around by Stateway Auto Transport. It all started 30 days before I was planning to go to FL. I know that you are about to do the same. PLEASE, BE WARNED. STATEWAY AUTO TRANSPORT WILL "JACK" YOU AROUND IN ALL WAYS. Customer Service Agent Bill tells me that my car will be picked up either Friday October 30, 2015, or Saturday October 31, 2015 or Sunday November 1, 2015. Stateway Auto Transport "jacked" me. No one shows up or calls ahead for pickup of vehicle.

NEVER DO BUSINESS WITH STATEWAY AUTO FROM Wheeling, IL! I cannot believe they have 5 star rating with all the bad reviews and from my own experience with them! (Funny how I see a 5 star rating to ship a vehicle from San Francisco to California on here-SF is in California!). On 08-24-2015 we ordered with Stateway Auto a Transport of my Classic Vehicle for $1245.00 and delivery within 10 days. When the 10 days were up I started calling (actually before to get a date). This is when the excuses started flying. I was first told that a driver didn't want to pay a bridge toll. I am North of the Golden Gate Bridge. I told them that Northbound traffic was Free, only Southbound pays the toll. It's only $7 anyhow.

26 days. 26 days is how long it took Stateway to move my vehicle from San Diego to Minneapolis. I chose Stateway because of their high ratings on various sites. I'm not sure if they write positive reviews themselves or pay people to write them, but my experience with them was so terrible that I cant imagine how they could have a rating higher than 1. IMPORTANT: As it turns out, the carriers get the last word on negative reviews on TransportReviews.com, so don't trust any carriers rating on their site. Google NY Times - Transport Reviews for an article that explains this further.

I was told that my car would be picked up in front of my home. Therefore, I arranged to have it picked up while I was on vacation, with my mother the key point of contact to deliver the car to the carrier. My mother is elderly and does not live in my state. She came in to watch my dog while I was on vacation. On the day of the pick-up, the driver told her that she'd have to drive the car to another state for pickup. My mother doesn't drive much, and certainly not much at all in my state. Her driving my vehicle to another state for pickup, which was not what I was told would happen, was completely out of the question for her. She had to contact a friend of mine to take my car to meet the driver. My friend had to take a half day off work to drive my car to the pickup location. Then the driver was over two hours late, and my friend had to take a cab back to her home.

I contracted to use Stateway on July 27, the vehicle was to be picked up in Muskegon, Mi. and taken to Tucson AZ. between August 10th and 14th. I was to provide pick up location when contacted. I was not contacted until I call just prior to me departing to Michigan. I was quoted a price and told they would work on assigning a driver. Once I got to Michigan, I called each day I was there and left repeated messages with customer service. When I finally contacted a rep I was told that the location was out of the way and could I get the car to Grand Rapids or Kalamazoo. A driver was still not assigned, and on Friday the 14th I call to cancel.

I used Stateway Auto Transport to ship my car. The car was at destination before me and was waiting for me. It was handled properly and I didn't have nothing to complain about. ** kept his word and is great to work with. In this market where you got to be wary of unreliable shippers. Stateway Auto is totally trustworthy. Completely satisfied with the service provided by him.

At a headline level, if you expect a company to do what they say and pick up the phone when there is an issue, this is not the company for you. No one answers the phone, no one calls you back, etc. Anyone affiliated with this company should be personally embarrassed. How they're in business is beyond me. (Ps -- they have two and a half stars for service online. There are many other companies with four or more. Please choose one of them over these con artists.)

Lines were busy when I first called and so I sent an email for quote request and asked them to call me back. I took some time though when they called but was profusely apologetic. We settled in for the date of pick up and they projected the date of delivery when I agreed and settled in for quote. The driver showed up a week after and picked up my car. Fast forward, after delivery I am just satisfied. They gave me high quality transport service, on time, and my car is perfectly smooth!

DO NOT use Stateway Auto Transport. They were not HONEST about the time of delivery. They stated it would be 7 days and after 20 days, my friend finally received her vehicle. They were rude, completely unorganized, and wanted to charge me more than was quoted. They stated they could find a driver for our car. I was firm and assertive and we paid our original quote.

The service was good and affordable. My car got to its destination in the same condition I dropped it off. The only issue I had was a mix up with the pickup date. We were able to work something out though. And I would use Stateway Auto Transport again and would recommend them.

I contacted this transport and they gave me an estimate cost, pick up and delivery. I never hear anything from them and I have called numerous times and finally they called and said they might have to increase the price and when they were ask how much they said $100.00 and they were told Ok and since then we have heard nothing from them. I was told by another carrier that this is common practice that they bid and then say that they don't have anyone to pick it up so they apparently have a bulletin board which other carriers can see and they can bid on it and then they call the customer and say this is what the cost is. Doesn't seem fair that they are allowed to bid and then don't even have the courtesy to call and let the customer know.

Recently hired Stateway Auto Transport to ship my car to California for us. Super-professional from the first call to delivery. Clear communication and they did what they said and promised. Great customer support to every call I make to inquire about the status. Kind of made me wish I had another reason to hire them again! I highly recommend them to friends.

Terrible company!!! Similar story as all the others. Quote a low price, represent themselves as having their own trucks only to broker your cars out. After waiting 2 weeks (1-7 days my **), to have our 3 cars picked up they ask for more money. Reluctantly, we agreed to pay the"brokered driver" more money if Stateway waived their broker fee so we could get our cars. ** at Stateway agreed. Our cars were finally picked up and guess what... Those crooks charged our credit card for the brokers fee!!! We have been fighting to have the charge reversed for two weeks now and it's nothing but the run around, lies and excuse after excuse. I warn you DO NOT DO BUSINESS with this company!!!

Stateway Auto have transported my vehicle from Phoenix to New York and I must say, they were good in doing so. They came with no delays, right on time, maybe even earlier, then packed and wrapped my stuff carefully, then loaded the truck without any problems, they were very quick. The delivery went even faster, and just to add to the quality and the overall impression, all of them were awesome guys, as in people, they were very friendly and polite. Super cool moving service! Recommended!

I have moved to New York from Florida last week. When I was looking for auto transport services on the internet, I came across many of them. But, while doing little more research and going through the reviews I wasn't happy with any but one. Based on the reviews I read about Stateway Auto, and decided to call and hire them for my moving job. They do provide a quality service at fair rates. Their transport service was far better than I had expected, they didn't rush their job and still delivered everything on time with no damages. A great company!!

I needed a car delivered from KY To PA. Stateway Auto Transport responded with a $495.00 quote (nowhere on the email DID the quote said I had to accept this quote right now or it may change). I sent Stateway email saying I had to wait for the seller to receive my check and I would be in touch when this happen. When the check cleared I immediately called Stateway and they now said, right after the $495.00 quote, the prices had drastically gone up by $200.00. What a joke. I thank them and said don't bother me again. I was in contact well after the initial quote and no one said the prices had changed. Stateway Auto Transport is not to be trusted.

Shipping with Stateway Auto was an amazing experience. Knowing you wouldn't just trust anyone with your car travelling in a distant place. Overall though they have delivered my car safe with no damage at all.

I chose Stateway because they were highly rated and offered a competitive price. Don't trust these people. I had called a second time after booking with Stateway to assure that the price quoted was guaranteed. They said it was guaranteed but they need 7 business days to schedule the shipment. Two weeks later, they want more money and only now have they given a shipment date THREE WEEKS LATER THAN GUARANTEED. I haven't even received the car yet and they have wasted hours of my time. Look elsewhere.

Got a promising quote with Stateway. Though I realized it was just a quote. The price was adjusted a little higher than expected but I was able to learn also that your car won't picked up by any carrier until you allow to offer more which is just okay for me as long as they can pick up and deliver my car. Time management matter a lot for me and I always wanted to stick with my schedule. I am glad Stateway not like the other auto shipping companies I have heard about. I asked them to deliver my brother's car to me in Philadelphia. Sure thing I really told them to please deliver on time for I was so far from my work and I need to held meetings and stuffs. So in real score, Stateway is A+.

PLEASE STAY AWAY FROM THESE CROOKS! Stateway Auto Transport. 401 S Milwaukee Ave Ste 150. Wheeling IL 60090-5071. They lied and lied and fraudulently charged my credit card. On March 2, 2015, I placed an order with stateway to ship a Nissan Murano car from New Jersey to WA state. **, the sale person sent me a message that states: "Standard pick up window is 1-7 business days from ready date of 03/05/2015." After waiting for my automobile to be assigned to a transporter for more than 2 weeks, contrary to 7 days promised by Stateway, I requested cancellation and sought for another shipper. ** Account Manager promised to find a carrier, he never did.

A terrible experience with this company! I just used their service transported my vehicle from Houston to Chicago. It delivered my vehicle in one week which is OK. What I'm unsatisfied is their charging. I asked a quote online on 3-5-2015 and they gave a quote said I need to pay $195 and the receiver need to pay $400. Later they charged me $290. When they delivered my vehicle, they charged the receiver $450. I called them several times and send many emails. About 2 weeks later, they refunded me the $145. Until now, I thought it was just a mistake, they charged me too much and then refunded the additional money to me. However, one week after they refunded me, they again charged me $145. I called them and emailed them, there was no response even I tried several times. Then I submitted a dispute payment request to my bank. One day later, they'd contact me and said it was mistake and they would send me a check as a refund.

Shipped with Stateway Auto Transport from San Francisco to California, and I must say, they really do their job professionally. They won't let anybody down, no matter what! They came right on time, packed up everything quickly, all while being very friendly and polite with me - that's something you don't see every day! Commendations to the guys, they really deserve it!

These guys are great! I read many reviews and researched many different Auto carriers before choosing Stateway Auto Transport. Every one of them had a few horror stories. So "taking a chance" in my mind was all I could do. Moved my Mom's car from MS to MI. Way cheaper than flying down and driving it back! ** was so helpful! Everything went exactly as planned! The driver was awesome! Picked up the car on a Friday and it was here by Monday! Thank you Stateway!

We had our 2014 Lexus transported from New Jersey to Florida in December 2014. We contracted with Stateway and they in turn gave the job to another company, Truck Em, also known as Turtle Express. The car was damaged in shipment. The car was inspected before being loaded on the transport by their driver and there was no damage, and, was so indicated on their form. When the car arrived, it had bad scratches on the rear hatch. I notified both Stateway and Truck Em. As they requested, we sent them photos. The bottom line, neither company would do anything. Neither would give us the name of the insurance company for us to file a claim either. Then, Truck Em tried to say that they are simply not responsible for any damage that happens while the car is in the possession, even if it is due to their neglect. I suggest that you stay away from Stateway and Truck Em.

I needed somebody to transport the car I bought in Atlanta to where I live in Oregon so I contacted Stateway Auto Transport - their pricing was competitive and I think the quote was fair. The transporter showed up when he was supposed to - one of the few times in my experience of transporting cars. But I was a little surprised by the appearance of the vehicle and driver - also, the guy could barely speak English. Furthermore they dropped my car off to another carrier and it showed up just off the back of a flatbed trailer. Those were the only things I was a little concerned about, but they were good to deal with.

My daughter Erin is a transfer student to Northern Arizona University. She went out in August of last year and we didn’t ship her car until after the first semester to make sure she was doing okay out there. She was home for Christmas break in Massachusetts and went back to school in January and then we decided we’re gonna ship her car out there to Arizona. I researched numerous transport companies and found out that it's a very unregulated industry and there's a lot of scammers out there. I read a lot of the reviews from a lot of different companies that do this and a lot of them had positives and then also negatives. I learned not to go with the cheapest one because they're brokers and they broker it out and they may not be a carrier that will want to do it for the low price and you'll have to end up waiting a longer period of time.

First time ever using a transport company. After numerous bids and research I settled on Stateway Auto. Not only did they deliver my vehicle on time and as promised, they were also the lowest bid. A pleasant surprise. I would use them again without hesitation.

Cancelled my order on 2/16/15 after 3 weeks of waiting for them to respond. They never called or showed up. Just wasted 3 weeks of my shipping time in which I had to rent a car to get around that cost me $800. I paid on 1/26/15. Today is 2/14/15 - three weeks later. My car has not even been "scheduled" to be picked up, leave alone being shipped. They promise you a schedule in 7 working days and then just make excuses after excuses when you call. First 2 weeks nobody called or returned my numerous calls. I have no idea how they got high ratings on Consumer Affairs. They must have rigged their employees to post good reviews on Consumer Affairs. I will never trust the reviews on Consumer Affairs again. Shameful!!!

After reading the reviews from Consumer Affairs, I decided to transport my new car from Dallas to Florida. I spoke to the agent (Bill) on Feb 4 and got my quote for moving my car. I got a mail from the agent that my car would be picked up from my place on 02/06 and would be delivered to me in tally by 02/08. I got a mail again on 7th mentioning that the truck got cancelled. Again I recd a mail on 9th...said they would pick up the car on 9th and I would get it by 11. They picked up my car at 2 pm from Dallas on 02/09 and today being 19th, I have still not received my car.

I was very pleased with Stateway Auto Transport. I had bought a new car, so I offered my old vehicle, my Honda, to my grandson. But his mother did not want to accept it unless she had a full work history on it. And I thought, "Too bad for you. When I get around to it, you'll get it." Then he had an accident so he needed the car.

I needed to send my car to my daughter in Nebraska from California. Stateway was referred by somebody else that had used them before. So I contacted Stateway and asked for the free quote. It was pretty comparable to what else I was receiving. I spoke with Jess and he was nice, friendly, gave me information, there was no pressure, no rush. Pretty accurate in the information that he gave me as far as everything went. They put me in contact with a great person. From there, I pretty much just dealt with the shipper. It took about a couple weeks only because of the weather and the holidays. The experience gave me peace of mind that everything was gonna go smoothly. I'd definitely recommend them to a friend.

I hired stateway Auto to ship my vehicle from Maine to Washington State. I know my route is crazy that is why I need to hire an auto mover. I choose this company because it has a good reviews but I was wrong, and I am definitely going to get screwed. I made a deal with them 30 days before my scheduled pickup date. They agreed and assured to ship my car on time. I am already past my 7 days window, as of today I only have 3 days before my scheduled pickup date and I haven't got any confirmation from them.

They had good communication all the way up until delivery.

I had bought a car that was in Colorado, and I live in Tennessee. I read some reviews online that were fairly good so Stateway Auto stood out. The price was also relatively cheap. The car transport was very well orchestrated. They talked me through the whole process and gave me the driver's number. They called to let me know that it had been picked up, when it was gonna be delivered, and when they delivered it. It took them 3 days from the time they picked up my car to the time that it was delivered. I was happy about this because they told me it would be five or six days. I would definitely use them again for any car transportation need that I had.

Stateway seems to have the best review online, so I called them and they told me how much it would cost to ship my vehicle from Texas to my home in Vermont. I’ve never shipped a car before so the transport organizer provided me a lot of details and answered all of my little questions on how it works, and that was very helpful. They have the online tracking system but I couldn’t figure it out. But before I went back to go look at it again, the car was showing up so it didn’t matter. On the day of delivery, I gave directions to the carrier driver going to my office but he missed a turn, so we had to meet somewhere else. It was nice that he was flexible and helpful.

I bought a truck from Pennsylvania and had it shipped to North Carolina. I went on the internet and researched five companies, and got quotes from all of them. Stateway was the first one to get back to me, and their quote was in the ballpark. They promised me they could get it and bring it here in a timely fashion, and they did. The transport organizer sent the emails. Once I confirmed the pickup, I got an email from the person who was going to be actually setting it all up. The minute that they dispatched it, I got an email from somebody else. They had it dispatched and somebody was on the way to get it and they sent me the name and the cell phone of the trucker that was the third party guy physically picking up the truck.

Wow! What a difference! I called around to a few places before shipping my vehicle and spoke to about 4 people. By far, Stateway was the most prompt and professional shipper I spoke to. My sales person Jeff explained the process to me over the phone and was very professional. Their customer service was also great, I called several times to get a status update and my request was promptly addressed. The other companies I spoke to were very quick to get me off the phone and some not very knowledgeable. I appreciate good customer service and that's exactly what I received. Stateway Auto certainly knows how to take care of their customers. You guys rock! Thank you!

I just moved across country and Stateway was the first one to get back to me on shipping my car. The quote that they gave me was exactly what I paid. Everyone was good, from the transport organizer to the carrier driver on the day of the delivery and it took about five days.

I will preface this by saying I run a company with customer service and understand what is right and wrong. This is by far the worst establishment I have ever dealt with. They claim to have their own drivers and control your delivery, that is a deceitful lie. They claim to beat the industry standard for 14-day pickups and do it in 1-7, that is not true. They claim to have prompt customer service, again untrue. I paid a deposit and was told the vehicle would be picked up 2 days later. It wasn't picked up as promised (their subcontracted driver did not want to pick it up) and then the communication stopped.

Last time, I was shipping my vehicle from Plymouth, Massachusetts to Los Angeles, California because I was gonna be here in California more. I did a lot of research and when I talked to people, Stateway seemed to be the best and most professional transport company, and they knew their business. The free quote I was given was perfect... It didn't waiver at all and was a good price compared to other ones.

I scheduled to have my vehicle transported with Stateway last week. They gave me an itinerary and stuck to it. The driver they dispatched was on time and very courteous. The Stateway team did everything they said they would and I am completely satisfied with the service and the price.

I needed to ship my vehicle because of my immigration and chose Stateway because of positive reviews. The quote they gave me was quite competitive. The transport organizer and the carrier driver were quite professional. The whole process took slightly more than a week and I'm extremely pleased with the service.

I am big on customer service and that's exactly what I got at Stateway. My company shipped my car from California to Maine and I've never shipped my car before. I was a little worried about putting my car on a truck and shipping it across the country at first. The person who helped me at Stateway explained all the in's and out's of shipping my car and I felt better after our conversation. Being I was a little skeptical, I did call them quite a bit and wow! Even in the middle of the night they have customer service available to answer my questions! Such a great surprise! My questions were all answered and my car showed up at my door on time as expected. It was an easy experience overall, I guess I really had nothing to worry about. Thanks guys!

I move around for work and I found shipping my car is usually a very nerve wracking experience. To be perfectly honest I feel I have already gotten used to the way things are usually, but working with Stateway Auto Transport has been such a pleasant experience. They have a dedicated customer service team and my sales rep Susan was very helpful. I've dealt with shady brokers in the past, but working with a direct carrier like Stateway was the way to go. They were very professional and answered all my questions. I am happy to report my car was picked up and delivered on time and in perfect condition. I will definitely be using Stateway when shipping my car again in the future.

They kept me posted as they're bringing the car in -- where it was on the way and tell me exactly when it’s here. It’s good.

I wanted to ship my truck from Mississippi to Tennessee, all the quotes I received were pretty good but I found out because my truck is custom, everyone wanted to charge me more. This was the same throughout, so I imagine it's just standard because of the space considering the lift on the truck. I decided to go with Stateway because it seems as though more often than not, they are coming through for their customers. I was very happy with the service I received. They picked up my car and delivered it on time, I don't think I could ask for more. My car was in the same condition as when shipped and for the price, it was all good.

I'm finally just getting around to this because I've been very busy after moving and changing jobs, but I wanted to leave a quick note thanking you guys for a job well done. I shipped my car with Stateway a few months ago, around November 2014. I received my quote online via email and was able to process my request online. It was great, I could just do that online. I got a call letting me know they received my request and they scheduled my ready date over the phone when my car would be available for pick up. It was surprisingly easy. I got an email with the information for the driver, I called to verify when he would arrive, had the car ready, he picked it up and I was able to meet the car a few days later in Florida. No issues, no hassles. Great job guys!

My overall experience with Stateway Auto Transport is not good. I'm barely satisfied with them.

I had a car transferred from Missouri down here to Florida. They contacted me and kept me pretty well abreast with what was going on. The carrier driver contacted me ahead of time to let me know what time it’s going to be in so I could meet with them. Everything went smooth. Car was delivered on time. It was a good experience.

If I had to do it again, I'd use them again. Stateway Auto Transport did a good job. They showed up about six days after they picked it up. The day before the driver called and asked "What time you want us to be there?" I said, "Well, everybody leaves at six, so could you be there before six?" He was there right on time. He was the best. He didn't speak very good English but I understood him.

I was moving across the country and I didn't want to drive by myself. I did my homework, went online and checked the reviews. I checked if Stateway belonged to certain organizations and who recommended them. The man that started the whole process plus my transporter were both very polite. And the price was also very good. I wish I would have put a little bit more things in my car because now they're being shipped. They were the best I could have ever had. I recommended it to a friend.

Overall I was pleased. I dealt with Adam and he was extremely quick to respond with questions. I'm most appreciative. When I asked questions about the driver, I was given those answers and the driver was quite timely to respond and was personable. I would recommend them as long as they promise me to stay humble.

My overall experience with Stateway was very good. Everything was delivered as promised and in a timely manner.

Stateway was great. I bought a vehicle from Florida and I had them ship it here to Pennsylvania. I did a little research before I picked Stateway and they actually had pretty much the best service and the best plan. And their free quote was right on the money. I spoke with the transport organizer once, just to find out some basic information and they answered everything that I asked. Then I had to talk with the actual transport company once, and he was great. He helped me out a lot too.

Prior to calling I was doing research about auto transporting. I read all these horror stories and was quite frankly really skeptical about using any company. After researching on consumerreports.org, I felt comfortable giving this company a try. I am so incredibly happy I did. They were excellent and the driver was super friendly and even delivered it earlier than promised!! Thank you again for your excellent service!

Have had previous experience with shipping cars during on seasons. This was the first time shipping during a hot time. These folks did an excellent job guiding me through any perils during the process. Bill and Andy were straightforward and direct, which made the whole situation a lot less stressful than other companies I dealt with for the same move. Trust me when I say there are a lot of companies to stay away from; this isn't one of them. They did an excellent job and I highly recommend this company to anyone looking to move a car or cars!

I was relocating and needed a transport company to ship my vehicle. I got Stateway Auto Transport’s services because of the online reviews I've read and thought the free quote they gave me was good. The transport organizer was really good. I heard a lot of horror stories with other transport companies online. So I was worried going into it. However, on both the receiving and the delivery end, they were both very nicely done. The entire process took 3 days. I'm very satisfied with my experience overall and I would definitely recommend if they keep whoever they outsource that trucking to. Those people were really good.

I had an awesome experience with Stateway Auto Transport. I shipped my car and my rep Rachel walked me through every step of the way. The customer service team was always there and glad to assist me. I am very happy with my experience. Thank you!

I bought a passenger van in Pennsylvania and I needed it moved to Cape Cod. Stateway's years in business, their Better Business ratings, and their customer ratings were the reasons I chose them. Their rate was not the cheapest, but it was fair. I talked to one or two folks at Stateway who were very good. They did what they said they were going to do. The cost was exactly what they said they were going to be.

I had a very good experience with Stateway. My car was picked up on time and delivered as promised. The driver kept in contact with me which gave me tremendous peace of mind. I was extremely happy with the service I received, thank you Rachel. If I ever need to ship a car, I will definitely be calling Stateway Auto to ship my vehicle.

I was moving my vehicle to another state. Stateway offered the most economical and timely service so I went with them. They gave me a reasonable quote. The transport organizer was amiable and the carrier driver was very friendly, efficient and had the entire documentation ready for presentation. There were no delays or problems. The process only took less than half an hour. I was very pleased with the service.

This was my first time shipping my car, and with was a 'coast to coast' move with very tight deadlines and limitations. Stateway Auto was incredible, and so were their sub-contractors. Stateway always returned me phone calls and emails in a promptly manner (yes, it almost always went to voicemail when I would call, but after leaving a message, someone would always call back in a short period of time). The same can also be said for the different sub-contractors (we had two: one for pick up and one for delivery). Shipping your car is a nervous experience, and that will always be the case. Stateway, however, delivers on their word, offers a great price, and helps alleviate the inherent anxiety.

I didn't want to drive my daughter a car in November so I shipped it through Stateway as they were one of two companies that BBB had rated positively. The carrier driver was wonderful. They coordinated with my mom because the car was at her house. She had a problem with the transport center when she changed the address of pick-up and they didn't relay it to the carrier driver. But it was only twenty minutes from her, so she could go to him. He was very nice, friendly and helpful. I was very happy with Stateway - easy, convenient, and quick. They said a lot of the criticism online was tied to longer than expected pick up time but with me, they picked it up earlier than I expected. It was great.

Stateway is excellent. The driver was innovative. They couldn't get in my driveway so they figured a way to do it with the help of someone in the house and I give him credit for that. It was a good experience.

I bought a car on eBay that was from another state and needed it shipped. I went on Better Business Bureau and there were two that were top rated. Stateway Auto Transport was one of the two. The quote they gave me seemed fair for what I shopped around with. The transport organizers were good. It was just one phone call but tried to get an ETA. The carrier driver was pleasant. He called me about an hour out and let know around what time he'd be there and picked a place to meet. The entire process took about a week and it was a good experience. They did everything they said they would.

I have dealt with several car-shipping companies and this by far is the worst. No one ever answers the phone or responds to emails. I was quoted a price and was emailed a contract and receipt. Upon delivery of my vehicle the driver raised the price $100. I tried contacting the company in order to resolve the issue but no one ever responded to me. I felt like I had no choice but to pay the extra $100 because I have no idea what would have happened to my vehicle if I didn't. I showed the driver what was emailed to me from the company and the price that was quoted but he didn't care. I would not recommend Stateway to my worst enemy! I have made every attempt to resolve this situation amicably. I am definitely going to spread the word about how this company robbed me of an extra $100 and then would not return my calls or emails so that we could resolve the issue!

Safeway Auto Transport is a good company to deal with in transporting your vehicle. I have checked numerous auto transport, read the reviews, but unsure if some of those reviews were even true. My option was to find a carrier who owns their own trucks. I have called one who definitely are owner, but unfortunately, they don't have any available schedule on the dates that we desire. They recommended Safeway Auto Transport and Rachel was the one who assisted us. Sorbon Transport of Colorado was the one who picked up the van from our sister's house in Colorado Spring and to be delivered to our apartment in Los Angeles, California. Estimated date of arrival was 4 days.

I was very nervous shipping our family car from LA to New York and called 3 or 4 times with questions. Each time I was met with informed, polite people who answered my questions and calmed my fears (Rachel, Andy and Zack). This company's customer service is excellent. Our car was delivered promptly and safely in only 7 days; thank you so much!

3 months ago I contacted Stateway to transport my F350 from Laughlin Nevada to Loxatchee Florida. I was in Oregon at the time and told them I would be in Laughlin on a certain date to get the truck out of storage and have it ready to ship. They gave me a good quote and I went with them thinking when I get to Laughlin Nevada everything would work out. I got to Laughlin a day early and called them to let them know I got the truck out of the garage, started it up and ran it, so it was ready for transport. They took my credit card number and said as soon as they had the driver they would collect the deposit and the driver would contact me. I rented a Penski truck to haul all my household items for the move and only had one week to get everything together. After several calls and emails guess what, no driver ever called. But I was told that if I came up with more money they could get me one.

I contacted Stateway Auto to ship my wife's car to Florida. I picked the package that fit my needs and when I had some concerns about dates for pickup and delivery, Rachel and Andy resolved my concerns to my satisfaction.

I bought an out-of-state vehicle and needed to get it home. The quote I was given seemed fair. My experience with the transport organizer was good. I had to call them and make sure nobody was going to drive it between and they pretty much confirmed it was going to be on the truck and then straight to my house. The delivery guy was awesome. He knew about cars and I was pretty impressed with him.

I was purchasing a new vehicle and used Stateway to transport it because they were the first people to really respond. They were hot on the button as soon as I needed it. I had it shipped to my home outside Chicago. Sam and his co-person was great. They were always very responsive to any questions and upfront about what to expect and the cost. They weren't high pressure either. Some of the other transport groups were completely disinterested or rude. In fact one guy contacted me and I said I got a better deal and that I'm going with somebody else. He asked how much and he said I can't do it for that amount.

Needless to say, Stateway exceeded my expectations!

We recently bought a car for our daughter's sweet 16 and needed to make sure it arrived the day of her birthday from North Carolina to California. The car was picked up one day early and delivered as requested on November 6th the day of her birthday. The driver called as he was a couple miles away from the house, so my husband and I can come out and put a big red bow on the car for her. Overall everything went great better than I expected. The price was perfect, communication was flawless and we managed to pull off a great surprise with no delays or any difficulties. Everything was wonderful service, was outstanding. Staff was knowledgeable, answered all your questions and we would definitely recommend them to family, friends and others.

Great people and great service! Would recommend.

Our vehicle was picked up in a timely manner. Received a call to let us know of pickup time, then got an email saying car was on the way. It arrived a day earlier than I thought but that was fine with us. Received a call to tell us what time it would be delivered. Had my fingers crossed. No problems. Did not need to worry. Was delivered safe and sound. Price was fair. Thank you Rachel and Andy. Won't hesitate to use this company again

We contacted Stateway Auto Transport to ship our car from Texas to Michigan. They gave a good price quote and we provided a deposit. We asked how long we had to cancel if plans changed and we were told 72 hours. We called 36 hours later and canceled the transport. We were told we would see a credit on our next statement, that never happened. We have called over 50 times and they refuse to respond in anyway. Please be very careful when dealing with Stateway Auto Transport. We are out $160 dollars and would never recommend using Stateway Auto Transport.

This is my first time using Stateway Auto for cross state moves. We are shipping our car from PA to NV. We were pleased with their service during our first move itself. Price is competitive, schedule is realistic. Car arrived in great condition and very earlier than we expected. Very helpful with their moves with many complexities. If we have to move AGAIN (I hope we don't...), we wouldn't hesitate to call them directly and their prices are awesome! Rachel and Andy are my primary contact person. Andy is very helpful. He do reply to all my question through phone call. Whenever I drop a mail I'm sure I use to get reply mail from Andy for my question. As requested by driver, we didn't call him very often. He himself called and asked us to pick the car in nearby location which was very close to us. We are very much satisfied with Representative, driver and with the company as well.

My experience with Stateway Auto Transport was very good, better than I expected. The car was picked up when I was expecting it and was delivered faster than I was expecting it to as well. They delivered it on the beginning of the delivery window and I was expecting it to be more far off and I really appreciate that. It was great.

I found a vehicle that was hard to find in my price range. I bought it from someone in Pennsylvania and had sent it over here so that I could get a new engine if needed. I chose Stateway to transport it because of the reasonable quote but they agitated me by not really coordinating very well with the driver. The guy who was supposed to coordinate things between the driver and the destination didn't do a very good job of it. I spoke to the driver as he was getting the vehicle off. That was why I found out that the driver was not really given much of an idea of what he was doing. He was essentially left to try and figure some things out himself. He was supposed to give me some notice when he was nearby with the vehicle so I could pick it up instead of having him wait there and wasn't really made aware of that. Anyway we were still able to get it shipped quick enough.

We used Stateway three times and the last time was good. They picked up the car and everything was fine and they dropped it off. There was a time that they said would pick up the car but they never came. We ended up doing something different.

My daughter was moving to a different state so we used Stateway auto transport services after we compared prices and reliability. Their transport organizer was fine. Our experience was great.

I bought a car and wanted to ship it rather than go get it. I used Stateway and their customer service was the best. They're really good about getting back with you. They take really good care of the cars and they stay in contact with you. These guys were awesome, very upfront and really nice. The transport organizer called me when they had it on the truck and when they were 20 minutes away from my house. She was great. I probably could have used the online vehicle tracking system but they were so good about keeping me in the hood, I didn't have to. My dad was there during the delivery and he said the carrier driver was awesome. He's really good, really careful with the car. I would definitely use them again. The whole experience was great and the price was right, too.

Customer Service was excellent - easy to contact by phone or email. Response was usually same day. Representative explained complete process and cost. Truck driver who picked up car was prompt and friendly and kept in contact before pickup and before delivery. Car was delivered within stated time frame in same condition with all personal property intact. Would definitely recommend and use, with confidence, Stateway Auto Transport again.

I'm a car dealer so I haul a lot of cars for the car dealership. But I've only hauled one (a 1988 MG) for me individually and it was through Stateway. I bought a car in New Mexico and I needed it hauled to my home state, Washington. I was a little worried about hiring a transporter that I've never dealt with so I read a few reviews on a few companies before I decided to go with Stateway. I'm blessed that I did... Because I've heard all the horror stories. I saw a few people who had some terrible experiences. Some have nightmare trucking company. Their truck breaks down or they move it from truck to truck as they're bringing it up here... Anyway I ended up choosing Stateway as they look like honest people (I liked their photo of their employees on their homepage) and the quote they gave me was competitive. Transport organizer was real nice and did a good job.

My initial experience was not what I expected. The truck carrying my car (not owned by Stateway) broke down 2x en route from CT to AZ. As a result, my car was nearly 1 week late. With that being said, Andy @ Stateway frequently communicated with us related to the new delivery date and ensured we were being taken care of by our driver.

I had a very good experience with Stateway Auto Transport although there was a slight lack of communication.

Recently, Stateway Auto transported my BMW from Houston to California. After other carriers proposed extraordinary high quotes to transport my vehicle and a carrier I'd chosen with an unusually low quote failed to pickup my vehicle as scheduled, I contacted Stateway Auto Transport. My experience with Stateway Auto was great. My car was picked up with one day's notice and arrived in California one day earlier than I expected. The driver was courteous and Bill, the person who took my call was always available if I had questions. Not to mention, I received this great service at an affordable price.

I am very satisfied with Stateway. Everything was wonderful. They transported my vehicle to Washington D.C. in September. The guy, Eric, was really good. They answered all my questions. Their prices are better compared to other companies.

Our experience with Stateway was good.

I write this follow-up to update my review and rating. Stateway renewed it's effort to resolve this issue and we have come to a satisfactory solution. I appreciate the extra effort on their part! A sincere thank you!

I took over another person's lease and assumed a vehicle and had it shipped. Stateway Auto gave me a competitive quote, and it was easiest and cheapest to reserve with them. The transport organizer was fine and all worked out well. The carrier driver was a nice guy. It was a hassle-free experience.

My experience with Stateway was fine. It was good. The only thing that went wrong was I noticed that they had the address off a little bit or the street name, and I called someone to correct that and then I emailed and they didn't respond to that. But the driver called me and I corrected it with him. But he said no one told him either so it was a good thing that I told him that. But other than that it was fine.

I had purchased a collectible truck that was immobile and about four hours from where I live. I had thought about just renting a tow dolly and pulling it myself but because of work I had checked around and contacted Stateway Auto Transport. I had done some reading on them and price wise they all were definitely not the cheapest but a little bit below the medium. I bought several vehicles out of town before and have had them shipped in from out of state and this is by far the easiest transport I've ever dealt with. I signed up on it and then called. The next time I talked to them, they called me the day before and said, "Hey we got a carrier in your area. We're ready to pick up." So I called the guy and they picked it up that morning and that afternoon they got here. As far as the folks I was dealing with on that end of it, they were very easy to deal with.

I got a daughter going to college in Indiana so I am shipping my vehicle. When I was ready to go, I went on the internet and Stateway was one of the companies that called me back. Here’s the thing that I didn’t quite understand, and I don’t know that there would have been any difference: they are just agents. I was thinking if I had problem, that I was dealing with a company, but I was dealing with an agent. So forget the promises and all that stuff. They sound good but then they give you somebody outside of it. Not that I had a problem. The car got there safely and they got there within the timeframe they said.

We were totally satisfied with our experience with Stateway. Since this was the first time that we had a car shipped, we were a little apprehensive about the process. Stateway representatives promptly answered all our phone or e-mail inquiries. We were given accurate information ahead of time about the carrier. The driver was most courteous and gave us every reason to have confidence that he would deliver our car when he said he would. I would definitely recommend Stateway and would use them again.

Got a call from one of the owners who was very nice. She apologized and resolved the problem quickly and professionally.

My daughter was going to Dover and I just answered a thing on the internet and several hundred auto transports called me. I chose Stateway and was able to take advantage of their free quote option. I thought it was okay, but it was a hundred dollars more than what I was told in the quote. The guy was kinda wordy, acted like I misunderstood. The carrier driver on the day of delivery was very pleasant, polite, and very professional. But he said he was gonna be here by noon, and at the end of the day he didn't call, and the car wasn’t there. It was just an aggravation. But overall, it was a good experience. The only other thing was that they had told me, “You know, we're a family-owned business and we have our own trucks and blah-blah-blah.” Well, the guy that got here wasn’t part of the family and didn't have a truck; it was a contracted guy. The guy showed up, said, “I'm from so-and-so transport.”

I was going to school and needed a car to get around. My dad made the decision to choose Stateway. I went with what he said. During transport, my mom use the online vehicle tracking system. She found it easy. The transport organizer was very nice. On the day of delivery, the carrier driver was very nice. He dropped it off right outside where it needed to be. He took very good care of the car. The process took between 10-20 minutes. Stateway was very helpful when we had to change some of the dates around. The person we talked to was very good, sat down with us and helped us through the process of changing. I’d recommend Stateway. It’s very easy to use. They’re very accommodating of what you need and will get your car safely from Point A to Point B.

Stateway Auto Transport provided quality service far above other auto transport companies we have used in the past. The customer service representatives we dealt with were courteous, helpful, and knowledgeable. Since we gave them a range of dates we would like to ship our car, Eric and Zach took the time to follow up with different times that drivers were available until we found a good fit. We will be recommending this company to any of our friends and relatives who are considering using an auto transport company.

We were moving across country and we chose Stateway because they had pretty good ratings and the price is competitive. We were also able to take advantage of their free quote option. I thought it was too expensive to move a car across country, but it was well-priced compared with other companies. Our transport organizer did a good job of calling me when the car was going to actually be picked up and then when it was going be dropped off. I was satisfied. Overall, it went well. It was fast and easy to get a quote, and convenient to have them come by and drop it off.

I chose Stateway over others because they responded faster. The quote they gave was fair. My communication with the transport organizer was good. The entire process took one or two days. I'm overall satisfied with their service.

We wanted our car from back home to be out here with us so we got Stateway Auto Transport's service. Their quote was okay. The transport organizer act like they didn't understand or couldn't get everything in order. One minute, we were getting told it'll be here one day. The next minute, it was a whole different day. I didn’t care for it at first but it got better afterwards. I wasn't happy with the service but the car got here so I didn't even stress it no more.

Stateway Auto Transport did great. I already recommended it to a friend of mine, as a matter of fact. The guy who picked the car up is very professional, very nice young man. The driver was really nice. Everything went exactly as we hoped it would go.

Outstanding service - coast to coast (CA to DC). The company met my expectations and my whole family was impressed. Before hiring the company, I had so many questions and they answered every one of them. The driver is friendly and courteous. Thank you for the great service!

I just bought a vehicle from a dealer in Houston and I have to ship it to Pennsylvania where I live. I went with Stateway Auto Transport because they could do it a lot quicker than the others. They were priced a little higher but they said they could do it in a day or so and by the time I had this organized they had managed to find someone. The transport organizers were pretty professional. I was pretty happy with the service and with the level of interaction I had with them.

After getting ripped off by another company, I found Stateway Auto transport. After explaining my situation, Sam explained what to expect from an honest and reliable company. The other company took a deposit and never found me a driver. Pam and Sam work hard to quickly find me a great driver at a reasonable price. Pam contacted me on a regular basis either by phone or email until the car was picked up and even after delivery. This company went out of their way to make up for the stress the scam company had inflicted on me. They were very patient in educated me what to expect from any good reputable company, even if I did not go with them. I would definitely call them first.

Somebody referred Stateway to me. The transport organizer called me and my vehicle was shipped through them last month.

From beginning to end Stateway Auto Transport helped make transporting my vehicle thousands of miles a stress free process. They were courteous, knowledgeable and professional. They got my vehicle to my destination on time with no damage and were an excellent price compared to other competitors that I called. I would recommend them and use them again if necessary.

I was called ahead of time to tell me when the car would be picked up. Car was picked up on time. Drivers were very professional and knew what they were doing while loading the car in a very efficient manner. They answered all my questions. The car arrived at the destination in excellent condition and on time as specified. The price for the transport was appropriate for the distance involved.

My interactions with Stateway transport were outstanding from beginning to end. I submitted a request for a quote on-line and received a reply from Sam very quickly. As I reviewed other carriers and was barraged with phone calls and e-mails - some of them really unprofessional and degrading to me - I was so thankful that I had Sam and Pam to work with. No unnecessary calls or e-mails. Very clear and direct information - no surprises at the end.

It was fast, faster than I expected!! The driver was fantastic, very friendly and helpful. Car arrived in good condition. No complaints. It was great!

Stateway has been excellent. Everything was perfect.

About six months ago, we moved from Michigan to Florida and I had a race car that I needed for Stateway to move down here. I had a particular need because the car was not running, so I needed somebody who was able to get the vehicle loaded and they were able to do that. They were very responsive. I was given a free quote and the amount quoted was competitive.

DO NOT GO WITH THIS COMPANY!!! Read the other NEGATIVE reviews. They will not return calls. They will not do what they say. They will not pick up your car in the time they say. They will however give you every excuse as to what went wrong after you get ugly with them and tell them they are fired and that you have hired another company. BEWARE!!!

Stateway picked the car up when they said they would, they delivered it when they said they would, and they gave me the numbers I needed for the transport company so I could talk to them directly and I was able to verify when they were coming in and make arrangements to be there. Price was competitive; it wasn't the lowest, it wasn't the highest.

The company quickly responded and took care of me. I now understand the problems they encountered and am happy with their response. We will be calling them next spring too be the truck north.

After hearing from Mr. **, all issues I had were quickly resolved. I greatly appreciate the assistance they provided. Both he and Pam were a pleasure to work with. I would like to be able to give Stateway Auto Transport 5 stars. Thank you and I am thrilled to have my car.

Stateway was able to provide a faster service at a more reasonable price. I was bringing a car that I had left out of state back to my residence in a different state and their quote was fine so I chose them. Every time that I had a question or whatever I was able to shoot them an email, they got back to me within a few hours or an hour. I was pleased with everything that they did. The carrier driver was nice and I tipped him for being such. He had contacted me and he was the one that kept me in the loop as to where the car was. He delivered the car faster than expected and he was just very personable. Stateway provided prompt service.

We're very pleased with Stateway. It worked out great. My son is going to law school in Arizona so we shipped his car down there. I did the research and was pleased with the person on the phone and felt comfortable. They were very competitive in pricing and it worked out that there was a truck going down and last minute some other person decided not to have their car transported. They called us and even though it was going to be picked up the following week, we said to go ahead and take it. The young driver was very positive and very outgoing. He picked up the car and got it down there in two days. He drove the car right to my sister-in-law's house and my sister-in-law drove him right back to the big truck. He was absolutely excellent and the car was in great shape.

I was shipping my vehicle over to my son in Arizona. I chose Stateway Auto Transport because they offered better price and they had better service. The transport organizer was a pleasant man and seemed to do his job well. I talked to him for a little bit when I was trying to see how the transport was going on. The driver was there at the time that he said he would be, and although there was nobody to take care of the car, he did make sure that the keys were somewhere it could easily be located. Overall, I had a good experience with Stateway. Transporting. My car was something that I needed to get done and they helped me out with that pressing situation. If I need to use them again, I would use them.

Stateway was recommended to me by my employer. I had a job with my company and they needed to relocate me to a different state, so they also transported my car out here for me. Stateway gave the best quote that we had gotten but we had a huge issue with getting my car. My company paid Stateway in full, and Stateway was supposed to pay the driver so that the driver could deliver my car. They didn't pay the driver, so the driver refused to turn over my car. We tried to reach Stateway numerous times to get it all figured out, and it took them about a week and a half, calling them every day, trying to get in touch to get it all figured out so I could get my car. It was not a good experience.

Our experience with Stateway Auto Transport was nothing short of awesome! Their driver, Mathew ** was not only kind but very professional and while I am sure that our vehicle was not the first one that he ever transported, he treated us as if we were his only and most important customer. I would highly recommend this company for delivery transportation of any vehicle!

I purchased a vehicle online from eBay and Stateway shipped it to my residence. Their quote was very reasonably priced. The transport organizers were professional and courteous and the carrier driver was nice and friendly - great customer service.

I didn't have a problem with Stateway, more especially since the driver was somebody I related with. He was a cool guy and also a foreigner like me so we kind of caught up with each other.

I went online. I got a bunch of quotes from different people. Their quote was not the least and it wasn't the highest. It was kind of in the middle. My brother has done a lot of this in the past and he went on and saw the reviews and said that the reviews were good so we went with them.

We had 3 cars and only 2 drivers and we were moving out of state and Stateway was the best price that we found. The carrier driver was very pleasant. He was aware of our situation with us getting to the hotel before he did and was great about picking up the car on time for us and getting it there after we had arrived. He was very professional. It all took about three days. It was quick, easy and painless.

Extremely fast shipping, stood by quote for a month. Had the cheapest quote by $150+. Car was picked up and delivered VERY fast. This was not a cheap car by the way... It was a Corvette, so you can bet you ** I did research on the shipping company. All-in-all, very pleased and will use them again. :) Thanks!

I didn't have a great experience with Stateway. The people that brought my car were just a tow-truck type car and it was just my car. I had a picture of the car before when they picked it up .The car had a big nice metal visor across the front which made the car look great. When the car got here, it didn't have the visor – it was torn off and when I asked about it, he said there was a bad wind that damaged it. I asked what they were going to do about it and it took them a month or two to pay me the cost of a new visor. You can’t buy a new visor that’s like some of the old ones that were nice. They subcontracted the delivery and the subcontractor paid for it but it shouldn't have happened in the first place. I probably won’t hire Stateway again.

Got a phone call from Pam and learned a little more about the auto transport industry. I'll admit my pickup location was not a high traffic/high volume area so that could account for some delay. I do wish I could have gotten somebody on the phone or they'd call'd me often and been more forthcoming with the information and the process in general (as Pam was), being delayed is bad enough but being in the dark the whole time about what's going on is almost worst. Regardless, I'm updating my rating to a 3 star. If you live in a high traffic/high volume area, Stateway may work out for you. It did not for me but I guess no hard feelings...

My experience with Stateway was very, very good. I had no problems. They came on time and dropped it off on time. Everything we talked about happened.

When I originally made plans for my car to be picked up, I told the first individual I talked to at Stateway Auto Transport, “I need a pickup on or before the 17th of June because I’m going to fly to Florida on the 16th and you can pick it up on the 17th. I’m flying back to Ohio on the 20th and you can deliver it 21st.” “Oh, no problem. No problem.” I went for weeks without hearing anything and then it got to the point it was the week of my flying to Florida and I still had no confirmed pickup. So finally, I just sent a note to him and I said, “Got somebody else.”

I needed to ship the car because of a Military move from East Coast to West Coast. I put the thing online and Stateway Auto Transport came back with a reasonable bid and they seemed like a good way to go. It was a great experience, overall. The driver kept in touch with me because there was a thunderstorm. He kept up-to-date on what’s going on, like “Today I’m going to be delayed.” Okay, no big deal. He was honest about it and let me know what was going on. The car got there in 3 days; I was expecting it to be 5 or 6.

If there is an option to give less than zero, then this company deserves it. Please stay away from this company. They have no business ethics and they don't care what you go through, literally putting you in a pathetic situation. I placed an order and they were NOT ABLE TO SHIP EVEN AFTER TAKING 4 WEEKS TIME!!! They will advertise mentioning that they will beat any price. (You will get these e-mails even after placing orders!!) You will place order as you find them cheaper comparatively. Then starts the trouble.

I am still waiting on my truck. I placed the order on July 1st. I got the run around for 3 weeks. Then they came back with a phone call for 300 more than quoted. Now the driver is wanting 100 more before he will drop off the truck. After much research even the validity of this review website doesn't show much merit. Why would a review website also have a different toll free number? Well it's used for tracking. To see how many consumers click on that number or use it. To help show that they are a valid form of advertising. Complaints will be filled with the Attorney General in Texas. Since the commerce is crossing state lines, the FTC will likely be involved.

This is the best shipping company I have ever used. I've used many in the past and none of them has compared to Stateway Auto Transport... I've basically had nightmares in the past with other companies but Stateway Auto was a dream come true! Love this company.

The employees at Stateway Auto Transport are just awesome. I received several phone calls thur out the week from Robert to make sure everything was going as planned as promised by them... They handled my car with care and were on time at a very affordable price.

I called this company at the very last minute and they definitely help me out fully!! I got a quote on Monday, and my car was picked up by Thursday as promised by the company... I have no complaints at all and would definitely recommend this company to everyone. Thanks again Stateway Auto Transport.

My daughter had moved to California to go to school and we needed to get her a car. When I first went online looking for somebody to ship the car, I was unfamiliar with the process with the broker, so I looked up another company and the owner has had some issues in the past, so I chose not to use them. And then I finally chose Stateway because I thought they had their own fleet of trucks, and maybe they do but they don't use their trucks. It turns out I was just uncomfortable with the process because you don't know who you're dealing with, but they were good at letting me know who was picking it up, the name of the person and the contact phone number and all went well. Although I did use the online tracking, I do like the idea of that, but for me, more than anything, I'd like to be able to contact somebody and talk to somebody. I'm more comfortable with that. The process was actually good. The day that I called and we worked out a price, they had their truck pick it up, within three days, and they promised the truck would be there in 5-7 days. And it was there in 5 days. The biggest thing is they communicated. They were available by phone, so if I had a question, I could call and talk to somebody. And everybody was helpful. They were there for me from start to the end.

I had a good experience with Stateway Auto Transport and I'd do it again. Arriving there took longer than what they had said, but the delivery was fine.

Stateway did very well for me. John was a really nice guy. Everything worked out really great.

I needed to ship a non-running antique vehicle that’s going to be restored. I chose Stateway Auto Transport because they offered a reasonable price quote and they always returned my calls on time. Robert, the transport organizer, did a very good job. He stayed on top of things. There’s also a woman named Pamela who also was very helpful. They were very good at updating progress. They kept me informed. The driver was a courteous and knowledgeable guy. We were both from the same home state, so we had a little bit to talk about. He came right on time when he picked up the vehicle. I really appreciated the amount of effort that he went through. It was not an easy transport because the vehicle wasn’t running, and he had to load and unload that thing a couple of times to get other vehicles on the truck, but he did a great job. He kept in touch when he was on his way here. There’s another person waiting for the vehicle on the other end, and the driver kept in touch with him as well. He was very helpful.

I was on my way to New York and I saw a car for sale and wanted to purchase it. I live in Florida, and the car was in Delaware. I made arrangements to have the car picked up and shipped to my home in Florida. I went online to get a quote, and there was a service that sends my information to a few different transporters. Of all the transports that responded with a quote, Stateway wasn't the cheapest but they have everything right. They had the license bonded/insured. They had a list of drivers that were reputable, and I felt more comfortable with them. I spoke to two people. They were both very nice. They called me back and gave me dates and options and it was very good. I'd use them again and recommend them as well. They told me the day the car would arrive; I arrived the day before and the car came the next day.

Per our discussion of 7/30/14 this situation is resolved.

We used Stateway Auto twice to ship out a vehicle to my son that's serving in the military in Fort Bragg as an active duty member in the army. They were a good quote, and I checked their record and they had a good one, and so I called them up and their customer service was good. The office tells me when the driver was gonna be out here, and then the driver constantly let me know where he was at and when he was gonna be here, where and the time and everything. He was very accommodating, especially the two drivers. We had two different drivers, very good drivers. It took a week and a half - two weeks to finish the process. They were very good, very prompt, and they were very honest, and there were no unexpected charges or anything like that. I recommended them to my brother, which he used them to transport a vehicle.

I was moving and Stateway had a good price, seemed reputable, and they had expedited option. I talked to the transport organizer a couple of times. On the day of delivery, the carrier driver called and told me that he won't be able to deliver to my address, which was unexpected, but I was at a hotel anyway, so it worked out that there was room for him to bring it there. The whole process took about 3 days. It was easy and everything was on schedule.

I needed to bring a car down from Connecticut down to Georgia. Stateway seemed very professional, had a good website, great reviews and were very straightforward when I talked to them. Their quote was very fair. I talked to a guy by the name of Sam. He was professional, quick to respond and gave me a quick little bit of education on the industry and how it worked. He was pretty simple to work with. On the day of delivery, it took a couple of phone calls with the carrier driver back and forth, we pinpointed the spot to meet, and he was very easy to work with. I would recommend them to anybody looking for transport of a car.

I bought a car off of eBay and they didn't ship from Virginia to Kansas City. I put in a name search just to get some quotes and Stateway Auto Transport shot me back the quote pretty quick. And they would provide a price range that I thought was affordable. The transport organizer Eric assured me that they could get it in for me in the time allotted that I needed it moved. And they did. It was about 7 days from start to finish. I had a little bit of a window to get it done in that amount time so it didn't make a difference as long as it would have got here by next Wednesday. Also, the driver Charles was super. He was a very nice guy. To sum up the experience it was really good. They had integrity and are trustworthy.

Everything was handled with care and skill. The car was shipped very fast and with no issues at all. Rachel and Sam were great. Thanks guys for making it happen! I rate this service as a 5+.

The experience with Stateway was good. Nothing was wrong.

Our car was picked up EXACTLY on the date that we requested. We had no issues getting in contact with anyone and all our inquiries were addressed on time and with the utmost politeness and professionalism. Would use again.

We were in a time crunch and needed the car shipped in 3 days. Sam waived the immediate pickup fee and explained that he will try to ship it with immediate service but it can take as long as 7 days for a truck to get there. On day 2, he had a driver for me and my car was picked up that evening. The vehicle arrived in great shape and I did not have any delays whatsoever. Thanks goes out to Sam who made it happen. You've got a lifetime customer buddy!

There is no other transport company like these guys. I freaking love this company!! Got my car picked up and shipped on time as promise... And customer service was awesome! If I could rate this company a million stars I would! THANKS STATEWAY AUTO. I LOVE YOU GUYS.

I bought a vehicle out of state. I went online and filled out some form and a bunch of different folks responded. A lady from Stateway sent me an email and I talked to her, and it was fairly simple. During the transport, they sent me an email saying that it was on the way and the estimated delivery. And when the driver was close that morning, within a couple of hours of my location, he called me. It was very easy and quick. They communicated well throughout the process. It wasn't the exact cheapest but it was a very competitive price too.

Thank you all so very much for shipping my car! I know that it was last min and it left a day after I did, but you guys got it done... I appreciate everything that you guys did for me! Thank you thank you thank you... 6 thumbs up.

I bought a vehicle in Florida and I needed to transport it to New York. I did a little homework online, with the reviews and all. I found it comfortable going with Stateway. Their quote was very reasonable. Besides the initial phone conversation, everything else was done on email which I was happy they responded promptly every time I have an issue. I had a couple of conversations with the carrier driver. Once when he picked it up, and the second when a few hours before delivery, he gave me an update what time he'll be getting here. It took us 12 days from beginning to end. Overall, I was satisfied with the service. They're honest and reliable as far as communication goes.

You guys exceeded my expectations. Thank you all for shipping my mother's car for me. She wanted to drive it herself but she is 73 years old, that lady swears she's 20. But thank you guys so much.

Love my shipment with this company. They did everything right. I loved every time I shipped with them. Thank you. I plan on being a returning customer.

This company had excellent customer service and very professional... They handle my order and my car with lots of care! Thank you so much, Stateway Auto.

Thank you so much Adam for all of your help helping me book my order. You are the best! I needed my car shipped and he got it done for me. I only had to call once to place the order. After that they followed up with me. You guys are the best... I will use y'all again.

Thank you so much Stateway Auto for shipping my car as soon as you did. I am a college student that had a deadline to get all of my things to school and your company helped me to fulfill it! Thank You so very much... You all are the best.

Stateway Auto is the absolute best!!!!!!!! I have no complaints at all, I would recommend them to all my family and friends and anyone else that's looking to ship their car! Everyone I spoke with at Stateway Auto was very friendly and polite. I love the company overall!!!!

Thank you so much... This company saved my butt. I was supposed to ship my vehicle with another company and they sold me short and that left me in a situation where I had no time to get my car shipped. I booked with them and said price me at whatever gets me picked up right now... meaning today. That's what they did and my car was picked up in a matter of hours. Thank you all so much. I would tell the world how great you are.

I shipped my vehicle with Stateway auto and they were great! I was fully aware of everything that went on with my order and the price was great, thank you so much Rachel for shipping my car!

We needed to bring back our vehicle to Minnesota from Florida. When I called Stateway Auto, the rate was good and they were very nice and cooperative. So we chose Stateway. It was very nice when they picked up the car. They were very concerned and very careful with it. But there was just a couple of things where things got a little mixed up. It was scheduled for June 11th to pick it up. The driver called because he was running late. He had three flat tires on the way from Orlando to Summerfield. The car was in a gated community, and we had friends that took the car to him right outside the gate. It did get a little in-between where is my car? Are they going to pick it up? The kind of thing that you worry about with your own vehicles. It was hard because I was in Minnesota, not out there in Florida.

My vehicle was picked up on July 14th and delivered yesterday July 15th. The delivery date represents the 15th business day, 22nd calendar day since the first day eligible to be picked up (June 24th). Originally, I was very frustrated but now am satisfied. While I paid the full $545, Stateway made a $100 dollar concession on their fee to ensure the quote they provided was honored, despite a driver insisting on $500 COD.

Stateway's bid was comparative and one of the lower ones that I received for transporting the vehicle from Texas to Missouri. It was a good experience the first time. The driver was good, kept me informed where he was at, and showed up on time at our location so it worked very well. Shipping time was about two days.

Stateway has contacted me and is working to make this right.

Like a previously written comment, Rachel quoted a seemingly fair quote and assured me that picking up my car for transport from VA to OR by 1 July, or hopefully 30 June, was not a problem. Now that it is late on 1 July, it is apparent that they will not meet this promise. This is all in spite of multiple emails and phone calls between now and the vehicle's availability date of 20 June in attempts to remind them of the importance of this ship date. We are also having similar problems with Alex or anyone for that matter returning correspondence. I am active duty Navy and this is putting my transfer to my next duty station in jeopardy. This was a waste of my time and now I am left to figure out what to do and who to tell that would make enough of a difference to keep this from happening to anyone else.

I was disappointed with Stateway. My daughter had to move to the San Diego area because she’s on the US rugby team and she’s training for the Olympics. So we had to ship her car out to her. We chose Stateway because of their Better Business Bureau rating and they were more economical than another one that had a better rating. I spoke to a gentleman named Sam and I was told that the car would be picked up within 3-5 days but it was a week later. I should have read all the documentation I received. They honored the letter of the contract, but I was given a different perspective from the sales rep. I was also under the impression from Sam that I put it on my credit card and the initial $145 was taken out of it on pick-up. The rest of it was to be taken out upon delivery, and that was not the case.

I went with Stateway after reading these reviews and seeing both the bad and the good. Rachel gave me a great quote and assured me they could transport my car from Michigan to Oregon on my two and a half week schedule for pickup. Everything was going great at first. I got a professional email from Alex introducing herself as my personal customer service rep. She promptly answered questions I had about a typo on the quote form. Now, like so many others here, my deadline is tomorrow and Alex isn't calling me back or responding to my email. I received a response saying someone would call me by the end of business today, but it is well past business hours now with no call back and I am leaving tomorrow! I am being forced to leave the car with friends and draw them into this drama. Ultimately, I may have to fly back and drive the car myself, which would be my second trip driving across the country for this move. I am NOT happy about this. Pick a company that will give you a guarantee and take your deposit. If they have a deposit, they are more likely to respond to your concerns. Stateway doesn't take a deposit until a driver is assigned, and if that is never, then they have no obligation to produce.

I chose Stateway to transport a vehicle from out of state back home because the destination point was local. I felt more comfortable with that and their reviews online were better than anybody else's. Their quote was good and they actually happened to work out quite well. It was just a couple of phone calls, the original quote, email then a couple of phone calls, and it was done. I had the trucking company and driver's phone number as the company didn't have an online tracking system available. On delivery day, the driver called and said he was on his way. He showed up right when he said he would, got the car unloaded, I called him when I got to town, and he was there a couple of hours later. They worked on my schedule, which was nice. They picked it up on a Monday and it was delivered on a Saturday and they did a great job. I would recommend them and if I ever have to move a car again, they would be my first call or probably my only call. Everything worked out perfect.

I had posted an earlier review on how dissatisfied I was with this company. I would like to retract that statement as of today. I understand this company was going through many changes and was having problems within their company. When all was said and done, they explained this to me and apologized for any inconvenience they had caused. This was a learning experience for both myself and this company under stressful circumstances.

My daughter got a new job in Pennsylvania so I had to ship my vehicle to Pennsylvania. The person who scheduled the transport was very good. He's also the driver. He came at night, he picked up the car, and then they delivered on time over there. And everything was okay. So I still keep the phone number in case I ship my car back to Las Vegas, I will call Stateway again. The whole experience was very reliable because they say they could deliver the car in Wednesday. Exactly Wednesday, my daughter got the car.

I've used the company a handful of times now to transport both passenger trucks and Semi Tractors across the country. They located drivers and had my vehicles loaded up every time within 2 days! and across the country in 6 days! Not to mention they have saved me a lot of money. Sam over at Stateway is an all-star. My demands have not always been the easiest and I've changed plans midstream on them more than once. They make it happen every time. They have earned being my #1 choice for transporting vehicles across the U.S.

Stay away from this company. They don't answer their phone. They promise the world and don't deliver. I did the same thing most of the people did. I did the search online and everything looked good. Got a quote and a promise. I emailed them that I wanted to go ahead and they called back (that was the only time they did on time) and was told 1 to 7 days, that was 3 weeks ago and still waiting with only 2 calls back in that time. I am tired of the lack of callbacks and no response from emails so I am going to cancel my order. See how that goes..

Consumers like me have to rely on the integrity and expertise of a vendor. This company lied regarding their capability to ship my vehicle from CA to WA State within one week. Numerous times I called this company requesting an update and was told they were working on it. I turned down other transport companies because I trusted Stateway Auto Transport could be trusted. What a mistake! Two weeks later I am still waiting and what's sad - this company doesn't have the decency to even call me. AVOID THESE CHARLATANS AT ALL COST!!!

I was moving to a different state and Stateway seems to have the most reasonable price. Everything went smooth. Everyone called back, answered any questions and was polite. Everything was here on time and was good.

I just posted a negative review about this company. They contacted me and went out of their way to help me out. I respect that. I would recommend this company to people because they can overcome obstacles and get thing done, even in tough conditions. I will also like to retract my previous review about this company from this site. Thank you.