Lifeline Reviews

I experience dizziness, so my nurse recommended Philips Lifeline. I got both the necklace and the bracelet. It's good so far and I haven't had any complaints.

I have my Philips Lifeline with me every day and it's a comfort for me. I live by myself and I need a walker to get around so I'm worried that I may fall and not be able to get up by myself. Once I called their staff when I fell out of bed and a couple of times while we were changing things around in my house, the phone and its cable. We were trying to see where it would work and they were very helpful in working that out. I hang it on the door knob when I go to the bathroom. I have a caregiver who comes in the morning. She stays and she puts it on me. Another caregiver comes in the late afternoon and we take it off and she put it's on me again in bedtime. So it's a ritual here. We all know what to do and we know where we're going to find it. I've always had it and I've encouraged others to get it as well.

I live alone and my husband passed away, and I use a walker to get around and have a cane so I needed a medical alert device. And, I've had Philips Lifeline for a little less that two years and it's been good so far. Using the device has always been okay and the only time I've called the Philips Lifeline team is to tell them that I'm gonna be away if I'd go and visit my son or somebody for a few days. Then they'd tell me to push the button when I come back to make sure that it's working and they were courteous during those tests. But when we had a power failure for four hours, the lifeline is hooked up to the telephone and it didn't work.

I have heart condition, arthritis and high blood pressure. I have so many things and was alone quite a bit so my daughter thought I needed a Philips help button. I feel safer and more comfortable with one in the house especially if I'd be alone and might need to call for ambulance. They test it every now and then and told me to call and test it myself to make sure it's still working. It's convenient and I would recommend it to a friend. I'm glad to have it.

My Philips Lifeline device is comfortable to wear and I would recommend it.

I've had Philips Lifeline for two years and it was fantastic. When I fell the other day, their response time has been very fast. Their team was very friendly, courteous and caring. We're blessed to have them and I feel more confident since having the device.

My overall experience with Philips is good and fun. I live alone and because of my age, even though I haven't had medical service for the past four years, it's good to have Philips Lifeline as a way to call and get help if I fell or something like that. I wear it on my wrist and it’s comfortable. I had an experience where it would not go off and nothing's wrong. So we spoke to them and they asked me to move it in a different place in my house and it was fine. They seem real friendly and helpful.

Philips' service is very good and I would recommend it to anybody. I've hit the button several times by accident and they came on right away. Thank God I have not had to use it.

My mom has had Philips Lifeline for a decade. She is a hundred years old, lives in her own home, and has had a couple of hip operations. She wears the help button all the time and uses the Lifeline to call the rescue squad. The last time she fell down and had to activate the lifeline, the rescue squad came. Philips had my phone number so they called me. Also, my mom has always been concerned that the signal might not reach all over her lot which was three-quarters of an acre. Other than that, my mother is happy with what she's got. I’d definitely recommend Philips Lifeline to a friend.

I use and wear my Philips system all the time. I'm used to it now and tell my friends about it.

My experience with Philips Lifeline is pretty good. Their team is friendly and they are able to answer all of my concerns. The help button is convenient. At one time I fell in the parking lot and I couldn’t get up. I was getting ready to push the Lifeline but then a lady came up and helped me up. Having the Philips Lifeline makes me feel more independent and confident. I recommended it to one of my friends that need it.

I have had no problem with Philips Lifeline. They’ve been very prompt anytime I dropped anything. I had a very satisfactory experience with them. One time I lost the little pin around my neck. I think it tipped the garbage bin, it just disappeared, and they were kind enough to give me another one.

When I came out of rehab, Paris Healthcare, I was provided with the Philips life alert. Their team seem very friendly when I talk to them. However, I had a problem when the battery went out on it and I didn't have it from 6:00 o'clock in the morning until 1:00 o'clock in the afternoon. But I got it here and I'm pleased that I have it. Sometimes I wear the bracelet; it's kind of too big on my arm so I've got it wearing around my neck now but I wish it was smaller. I'd recommend them to a friend.

My family decided that I needed a medical alert since I'm in a wheelchair and my late husband was in ill health at that time. My husband died in 2014, and I’m still using the Philips Lifeline. I called when the device said it was expired. It was also getting worn and I called for another one. They told me I had to pay $25 for another, which I thought was a bit ridiculous. I've heard that there are cheaper ones out there, but I'm too lazy to check them out. Nevertheless, the device is very easy to use. I press the button and I get service. The people I get referred to have all been very pleasant.

Hazel got a medical alert device from Philips because she has had a couple of falls. She feels comfortable and safe having it, and she thinks it's easy to use. She's not by herself all the time but at night she is, so she feels really safe knowing that if she needs somebody, she can just push that button. It's been really helpful, and it's a very good thing to have if you're living alone.

I got the device from Philips because I had dizzy spells and couldn't focus. Their representative arrived and he seemed nice. He hooked it up, and I have no problems. I have it on when I take a bath. Though I've never had to use it I would still recommend it to somebody else.

I fell during my nursing duties in 2002 and had major heart surgery. In any case, I've been permanently disabled since that point in time. Philips Lifeline has saved my life more than once. I wear the help button and it's very convenient. Plus, their team are very prompt, courteous, and professional. Needless to say, I feel more secure with Philips Lifeline and I have recommended them to friends - not just one friend but many friends.

My kids thought that I needed a medical alert device so they got me Philips Lifeline. I'd recommend it.

I have MS and used to fall on the floor a lot, so I went with the Philips Lifeline. Their customer service team were very friendly, helpful, and I appreciate them very much. Since I have the Lifeline, I don’t worry as much because if I were to fall, I’ve got a way to get in touch with somebody to help me. The company’s very good, and I’d recommend them.

On two occasions I had to use Philips Lifeline because I fell and couldn’t get up. I realized that it only works in my house and in the surrounding area but one of my falls was outside and it took a few minutes for them to get some help here. I am pleased to stay with Philips. They don’t give up on me. If I get outside and fall, they keep trying until they get the right one because my daughter was saying the other day that we really need to update our telephone responders. I've had nothing but good experience with them.

I live by myself, have nobody with me and had a nervous breakdown so I got Lifeline. I'm also flatfooted and lose my balance every once in a while. And then I fall, but I haven't hurt myself bad enough that I had to go to the doctor or anything. My kids and my doctor recommend Lifeline. I haven't had to use it so far but I know if I fall or anything, I can push my button and get help. I've got machine in the back bedroom, and when I need it, I push it or test it when I'm here by myself to see if it's still working, and I'm doing fine with it. I'm very satisfied and I'd recommend it 100%. It's been a great help to me.

Fortunately, nothing has happened that I’ve had to use the Philips Lifeline. It’s sitting here, and I would certainly recommend it to a friend.

My daughter ordered Philips Lifeline for me. It was my family's way of taking a precaution. I feel safer with its health button and I think it's a great idea. The technology and customer service team are excellent and their people are friendly.

I was living alone and I needed a medical alert device so I got Philips Lifeline. I've had it for a long time. One time, I fell in the apartment. I was crawling to get to a phone and I thought that I didn't have to do that, it came handy on that occasion. Their team have always been very courteous and helpful on checking if the phone wasn’t working properly. They were great and very satisfactory.

I lived in Baytown before I moved up here 18 years ago, and the Power Club there sponsored Lifeline so I’ve known about it for a long time. I live by myself. When I felt like I was by myself and I needed some way to let things out if something should happen to me, immediately, I looked up Lifeline. I've used it once and they were very helpful. I got caught out in the backyard a couple of years ago and I was exhausted. I felt like I couldn’t walk back into the house and I didn’t know how I was going to get the door open. Finally, it dawned on me that I was wearing the Lifeline, so I punched it. I live in a cul-de-sac and everybody there came to my rescue.

I got a bad leg and used to fall. I feel confident that Philips Lifeline is here. I haven't used it though I press it once a year to see if it's still working right and if I can get somebody. They should call me once a year to make sure that we're connected right and that the device is still usable. Nevertheless, I’m satisfied with it and their team is very nice.

My wife and I are both 90 years old, we don’t move around very well anymore, we’re lightheaded, and my wife fell twice so a medical alert device is a good thing to have. I ordered our device from Philips Lifeline, and one of us is always wearing it. Its technology and the ordering process are excellent. The customer service team have always been friendly and helpful. I fell before and I dropped my unit so it set off the alarm, they called me and everything worked out well. We're completely satisfied with our experience.

I've had health problems which is why I needed a medical alert service from Philips and I'm doing fine with it. It's a safety thing to have when you need it. Their team called on Saturday and told me to push my button right around my neck to check if it's working fine. They were courteous and friendly. I've also recommended it to my friends and I gave them the number. I would tell and recommend to anybody that needs it.

I am 88 years old living by myself. Sometimes I get dizzy from my medications and other things so I wear my Philips medical alert device in case I fall. All of their staff are friendly. I'd recommend it to everybody.

I once fell coming in my back door so I got the Philips Lifeline. It's very good and now, I and my children have less worries. I have never been one to have anything around my neck, so I don't like that, but that's a moot point. I still feel comfortable having it with me. Their staff has been very nice to me and I'm very satisfied with Philips.

Philips Lifeline is okay and I am happy with the service!

I had a fine experience with Philips Lifeline. But one time, the emergency squad showed up and I didn't call them. I never knew what happened and how they got here. Apparently, the signal was sent.

My daughter-in-law wanted me to have a medical alert device since I live alone. With the Philips Lifeline, I feel more independent and I wear it to bed too. Their people were also very nice when they called me a couple of times after I hit the device against something and it went off. I’m overall very satisfied with Philips Lifeline and it gives me peace of mind to know I have it.

Everything is fine with my Philips Lifeline and I have no problems with the device or their people. I'd recommend them.

I’ve got my Philips alert around my neck and wear it all the time, even to sleep. When I shower, I hang it right at the doorknob near the shower. I haven’t had to use it for real but every now and then, when I change clothes I accidentally touch the button and it works. I explain to them I don't need medical help, that it's just a little accident but the response time is really right there. The ordering process is excellent all the way and I haven’t had any trouble. The customer service team and their overall friendliness is very good. The technology is excellent, I cannot get over it, and didn’t even really know I’ve touched it and the call was going right through. I’m very happy with it and it’s done me good. It’s better to have it and not need it than need it and not have it.

It's always been good with Philips Lifeline. I sometimes forget to check in myself but they always check me in. They always ring and so I'm very happy with them.

I've used Philips several times because I have congestive heart failure. I'm 88 years old and I live alone, and this is what I need. I call and check my system once a month on my birthdate and they've always been real nice and prompt. I always ask them if I have to reset, and they always say that they'll be the ones to do that. They hear me wherever I’m at in the house when I had to push the button. I can't complain at all. However, I was paying once a month and now I've been paying every three months because now, since they have a new owner, I assume, I have to pay tax on something which I don't know. I don't quite understand it so I just pay what they ask. Nevertheless, I've been pleased and grateful that I don't use it and grateful still, if I have to. The team from Philips is very courteous, very quick, and very compassionate.

My daughter is less worried now because I have a Philips Lifeline and so far, the device has been working fine. I broke my neck before and I'm by myself a lot during the day so I have one. In addition, the Philips team found out that the battery of my device was going low, so it was replaced. It's been great all in all. I would direct Philips Lifeline to others and in fact, I've already told a lot of people that I have it.

I got cancer and was passing out at the house so I got a Philips Lifeline. Their service is good, my help button is easy to use. My experience so far has been okay.

I fell twice and now, I have to use a walker all the time. I can’t go up and down the stairs as well, but I’m glad I have Philips Lifeline. My nephew had it put in when I came home from rehab. It's advertised that it can be used outside and you can call if you fall. However, mine is not that way. The device is only good in the house, but not outside. I wish it worked outside too. But other than that, I’m satisfied and have had a very good experience with Philips and their customer service.

I had open heart surgery and when I was coming out of the hospital they suggested I get Philips so I did and it helps a bit. But I hate the cord that goes around my neck which hangs the white apparatus for pushing with the button. It's the worst looking thing and gets soiled even though I'm showering everyday. If they put it on a chain and gave me the choice of being able to put it on either a gold or silver, or maybe interchange them, I'll be a happy lady. I've said this a number of times since I've had it and called a couple of times to tell them and ask about this but they never changed it. It's some idiot that's sitting in an office that never had to wield one.

With Philips Lifeline, I'm doing great. When I call, they answer. Using the device is so easy, the kids set it up and I'm done. I have it hanging on me and don't even know it's there. I have recommended Phillips Lifeline to a friend.

I've had three heart attacks so my son ordered a medical alert device for me. Since I used Philips Lifeline, I've had less worries and became more independent. The device is also very easy to use. I hit the button by accident a few times but everybody's been wonderful. They've called or answered real quick.

My children wanted me to get a Philips Lifeline because I had a fall on the carport. Since I have been using it, I’m not worried because I feel it will get in touch with my sons. I keep it around my neck except when I take a bath. It says I can take a shower with it on, but I just lay it down where I can reach it. The only thing is it’s aggravating around my neck when I sleep. It irritates me at night. But when I had bumped it once, they called me, and I called them once, too, to see if it’s still working, and I’m satisfied with it.

I'm home alone a great deal and my daughter wanted me to have a Philips Lifeline alert button. I'm pleased with it. I have called a couple of times when I needed to reach my daughter who is in another part of the house and they were very kind.

I like my Philips Lifeline but it really is ugly. I got it mainly because I have very bad bronchitis and goes into pneumonia. And then, my blood pressure goes up and I have a congested heart failure. My two sons live with me and would be a help if needed, but it's good to know that I got the device. It's a better way of getting help. I've been very happy with my experiences. Another company kept calling and wants to give me a new system, which is suppose to be from the government, but I told them that I'm satisfied with what I got.

We are getting a bit older, so we decided to get a Philips Lifeline. It's comfortable to carry around, I wear it most of the time and the help button is easy to use.

I am satisfied with my Philips Lifeline and it's enough for me because I am old and worn out. I would recommend them to a friend.

We've had to use Philips once. I had some really sharp pains and Ralph was out in the shop, I pushed the button and he came in so we were able to get to the hospital in time. I had no problems with the device and Philips called right back when I pushed the button. The lady on the other end was very helpful and asked if we needed an ambulance. I feel a lot better knowing that I've got it in case something happens to either of us. We've already recommended them to friends.

I still have my old medical device hooked up even if Philips sent me a nice, new one towards summer. However, it's still in the box the way it came because I couldn't get anybody to help me put it in. Other than that, they've been so good to me and treat me wonderfully.

I had infections in my legs, I can't stand and have some big problems but we're getting them under control. I'm doing okay with the device from Philips Lifeline. I have less worries because I have someone I can get help from.

The device from Phillips around my neck, and then around my belly is a nuisance but I'm wearing it because the kids say I need it.

I'm living alone, my kids live away from me, no close friends and I'm getting old so my kids figured for me to have Philips Lifeline. Then 3 years ago I was falling because my medications were off. Philips had to call the MTs about 10 times for me and without the little beeper button, I don't know what I would've done. Now, I worry less especially if I fall or hurt myself because I know somebody's gonna be there to help me. However, I stopped paying them because I thought I got a new system and I've never received a bill so I don't know what I owe each month.

My experience with Philips Lifeline has been pretty good. I’d recommend them.

I had a fine overall experience with Philips Lifeline, and would recommend them. In fact, I'm trying to get my daughter to get one for herself because she had a hip replacement.

I got Philips Lifeline and it's working. However, I have a little trouble as I have two phones and get them mixed up and have mistakenly pushed a button a couple of times. They've responded nicely so I'm very pleased and satisfied with their service. I'm not as crippled as some people would be and I get around a little bit. I keep it around my neck when I'm at home in case I would fall down even though I haven't got to that stage yet, but I feel comfortable having it here at the house.

I had a very good experience with Philips Lifeline, and am satisfied. I don't have any complaints, and would recommend it.

I like my Philips Lifeline. My doctor thought I ought to have one. I guess I got it at the right time because I had two falls in the first six months. The ordering process was very good, and the customer service have been great every time. I've had very good luck with them. And since using the Philips Lifeline, I feel very much more confident and have fewer worries. I'm in a senior complex and a friend of mine had fallen twice. I don't know who she had talked to but she said they were slow to answer and I said, "I'm going to prove it's not." I told her mine was Philips (I didn't realize there are different ones for a while).

I was living alone and it was suggested to me that I should have an alert button, so I got one from Philips. My experience with it has been good and I haven't had any problems. The help button is convenient and comfortable.

I had a stroke and my retired husband is my primary caregiver. Although he's here 24/7, we still continue to use the Philips Lifeline when he goes to the grocery store or does errands. We talk to their customer support once a month as well and they're very friendly. They call us for a safety check to see if the device is still working. Once, the device got to the sink a little too hard and was activated. They called right away to make sure everything was okay. I was surprised and explained to them what happened. I didn't realize it caused such a commotion, so that was fine. All in all, I've had no problems with it.

I've had Philips Lifeline for about two years. Fortunately, I have never had to use it. I knocked the chair one time and they called and wanted to know about how I was. I am really pleased with it and I would recommend this to people who was looking for one.

My mother is very hard of hearing but her Philips Lifeline has worked very well for her and it's just been recently updated. She's had it for a number of years now so if ever she falls she would have assistance. The ordering process and the setup is very easy and quick. The customer service team always seems very good. The only thing that happened that was not a good thing was she did have a fall and it didn't go off. She got a new neck chain that's supposed to sense a fall, but it didn't go off that time. But she eventually was able to slither over and call somebody on the phone. That was the only time it was defective. It just needed to be replaced.

I keep my Philips Lifeline on all the time so I won't forget. My children wanted me to have one because I'm 91, living in my own home. My mother lived up to 93. She fell down two steps where her door was and laid there about two or three hours before I went over to check on her. If she only had this, she would have had help right away. Since using Lifeline, I don't worry so much and feel very safe like when taking a shower because I had the old tub that I have to step over. One day, I accidentally picked it up to dust underneath it, not knowing that in the back there was a place where I triggered it. They were very nice to me when I told them it was just a mistake. I'm glad to have it. It's excellent and they're nothing but good-talking people.

I purchased the medical alert device from Philips Lifeline for my husband. We live together in our house, but there are times that I have to leave him to go out to do shopping or do errands. He's alone, and if an emergency should happen, he has to have this apparatus to use. A couple of times, my husband was gasping for breath; we pressed the button and it rings and an automatic voice comes on and says, "You have reached Philips and someone will be with you as soon as possible. They are all busy at the moment." I waited and pressed the button again and the same thing happened. It took six minutes for me to get a response. Once I got them on the line, they said that help would be here as quickly as possible. I had been better off dialling 911 because the fire department gets here first. Afterwards, they told me the first thing they do is call 911. I can do that too and save $32 a month. It was absolutely a terrible experience.

I would recommend Philips Lifeline and I'm glad that it's there because I have a heart condition and all kinds of other medical problems, and I’ll be 89 years old in another week. I haven’t had an emergency call yet, but the customer service that I had contact with is okay. There is a difference between their organization and the people that deliver the care, but their team are always friendly and knowledgeable.

I bought and set up Philips Lifeline for my 90-year old father since he had two or three bad falls in the previous years, his health is failing, and he lives alone. I'm his caregiver but I don't live with him, so I feel better that he has the device. His mother also had a Philips Lifeline 15 years ago that saved her life. My mother, who lives in a different place, also uses Philips Lifeline. It's real slick, a good product, and the aftercare is really good.

Our son got us the Philips Lifeline necklace and they've done fine so far. We had an accident in Christmas, we pressed the button and they sent for help. Overall, our experience with them has been okay and they've been very friendly.

I got a medical alert device because I'm living by myself and I'm old. Philips Lifeline is comfortable and convenient. They have a good and friendly customer service team too.

We like our Philips Lifeline and take it everywhere we go out. We're also happy with our interactions with their team. Their device is nice, and I recommend it, although it's a little expensive.

I am very much satisfied and have recommended Philips Lifeline to others. I tell everyone how much I feel happy, secured and at ease having it here with me. I'm 89 years old, living alone so my son got a medical alert device for me. If I had any little problems with this system, I contact them and they're right there for me.

I had a bad experience with Lifeline. The receiver kept blinking so I called them and they tell me that there’s something wrong in mine. So the guy that I talked to said, “Oh, that was important.” My button wasn’t strong enough; I needed a new button. So he said, “That’s very important so we’ll ship one out within 24 hours, overnight you’ll have one because it’s important.” The next day it didn’t come so I waited a week.

I got sick and we had to call the EMS out one night. I was in the hospital for many days and I was in the rehabilitation center for two months. When I came home, the nurses came out here and they wanted me to get a little thing to wear from Philips Lifeline. They haven’t called to test my device and I haven’t used the device yet, but I wear it around my neck most of the time. I have it in the bath but I don’t wear it. They’re good and I'd recommend them.

I fall quite a bit so I looked into getting a medical device. With Philips Lifeline, I know that when I fall, I can push the button when I can't get up. I wear the device around my neck all the time, and it's comfortable, but it's ugly. Their team, on the other hand, have always been good. I've had a fine overall experience, and I'd recommend them.

I would recommend Philips Lifeline. One time, they called right away because the device moved when I was in bed. It was my fault though. Everything is fine on it.

There were two times that I accidentally pushed the Philips Lifeline bracelet that I wear, and they responded immediately. They're excellent, and I'm very happy with it.

I had surgery in October 2006 and I wasn't getting around as well as I needed to so I bought an alert device. I appreciate my Lifeline alert system and I would keep it. Also, their customer service team is excellent. I’ve had other companies call me and wanna know how much I pay Philips. They want to change me over to a new one but I don’t listen. I don’t know why they want to think I need a different one.

Many years ago, I called Philips Lifeline to order a medical alert device. I live alone so I decided to get one, but thank goodness I haven't used it in any way.

I'm getting up there in age and I don't have anybody with me all the time, so I needed to have a medical alert device. My daughter ordered Philips Lifeline and since using it, I've had more independence. I can get outside a little bit. I wear it all the time but I haven’t had to use it, luckily. I also haven't had any experience as far as having to call. Nevertheless, I'll recommend them to a friend.

I went two months without wearing my Philips Lifeline. I would roll over on it in bed and send the alarm off. It seems to be in my way. And when I would go some place, I assume it wouldn't be in service so I would take it off and forget to put it back on when I come home. I slowly realized that I was paying forty-five dollars that I didn't have a month.

I don't have any problems with Philips Lifeline. They were very, very nice to me anytime I had a problem of any kind. I would recommend them.

Patricia and her husband wear the Lifeline medical device every day as it would just be them getting in the house. They've never had to use it before, and neither have I as their caregiver, but they have all the codes. The Philips team has been polite.

I had vertigo about six to eight months ago, and I thought it could happen again, that’s why I got the Lifeline. It’s been very good. With it, I am more confident in getting out and about because I know that if I fall, they’re going to call me. I’ve tripped the device a couple of times accidentally while in bed, and there was a very rapid response. I heard the speaker phone and the person who was speaking said, “Your call is en route.” I waited for the call and then told them that I accidentally tripped the device, and that everything was fine. I always appreciate their prompt calling.

I wear the Philips Lifeline device all the time but the only time I've been in touch with them was when I accidentally pushed the button by accident. I also have something sponsored by my police department called Operation Reassurance. Between the two things, I feel very secure. I'm moving to the next town to a senior residence in June and I don't know whether they're going to have something different or whether I'm gonna continue with Philips, but I'm very happy to have it.

Philips Lifeline has always been all right. I initially got it because I broke my hip and couldn't walk. Now, I keep it because I live alone and don't walk good. I use a walker and I'm glad I have it in case. I've fallen a couple of times, but there have been people around so it worked out when they called the ambulance for me. I lived in an apartment before, and they used to call me there once a month to see if I was all right. They haven’t called me in months, but I’m sure it’s working because the light is on. It is a wonderful thing to have in case I fall or something happens to me. The only thing is that it's loose. I've had it for a long time, so I was going to ask my daughter if she can tighten it up on my wrist because it keeps moving up and down.

I walk with a cane and my husband died, so I needed a medical alert device. My family made me get one because I fell in the snow and I lay out there for a couple of hours. The team at Philips Lifeline always calls. I called them one day when I fell in the house. However, I don’t know if it works outside or not. The guy that handled the ordering process was good too.

I deal with falling in my day-to-day life, and that led me to need a medical alert device. The team from Philips Lifeline is friendly and courteous. They helped me when I had to go to the hospital. The help button is comfortable and I wear it around my neck.

My cousin can't walk and is confined to a wheelchair which led her to get a medical alert device from Philips Lifeline. Their team has always been super to us. My cousin has no problem with the help button since it's easy for her to use it. She also had no difficulties with the ordering process and their customer service has been great.

I feel real safe with Philips. There’s this one time I had to call as an emergency and I feel that it saved my life then. I'm pleased with it. Its representatives were friendly, able to answer all of my questions and they helped me out when I needed to.

I got a medical alert device from Philips because I was falling so much and I needed help to get up. I've always had a good response from them. The help button is comfortable to wear, and I wear it whenever I'm by myself.

I was having trouble with my ears and I was very dizzy, so my children decided that I needed a medical alert service. I have to wear my Philips Lifeline 24 hours a day, but when I'm just here in the kitchen, I take it off because it gets caught in my hair in the back. If I’m sitting in my chair, I’ll take it off and set it over there by the telephone. I have it with me just about everywhere I go. When I go out in my car, I wear it. The help button is always in the reach of my hands. When I've needed them, they're always there. One time I fell between the couch and the coffee table, and I got stuck. The lady called and asked if I was okay. I got myself out, but because I fell, the alarm went off. So I'm totally confident that if I got in trouble, I would have immediate help.

My husband had the Philips Lifeline installed and when he passed away, I kept it because I'm living alone. My husband had put it on a watchband and I wear it that way. Otherwise, I would not like it as a necklace. I wear it sometimes when I go outside just in case the driveway is slippery. My husband used to have trouble with it and my mother switched from this to another one. But the bracelet is fine since it doesn't press accidentally for me.

I use my Philips Lifeline all the time. I sleep with it, bathe with it and even wear it when I'm out because I forget to take it off and I don't take it off unless I'm going somewhere. I wish at times I had one that could be used when you're out of your area and that's the only thing I've got against it. But I feel so comfortable with it on and my children are very glad I have it because I live by myself and I feel more secure with it.

Philips Lifeline is very good. It broke down yesterday. I think I knocked the plug out of the wall. I plugged it in, and called them. They called me back, and everything was good and everybody was happy.

We’ve had Philips Lifeline for a long time and they’ve done everything they said they were gonna do. But in the last couple of months, we haven’t got a monthly test as we always did before.

I've had Philips Lifeline for quite a while now. They check once a month and they're wonderful.

Day to day, I call whenever I need help. The Lifeline help button is easy to use and the customer service team is very nice and friendly.

I've been very happy with Philips Lifeline. They call me to test it and I reply back and I haven't used it other than that and I recommend them to anybody.

I'm 90 years old and I live by myself so I have a medical alert device from Philips Lifeline. I never thought anything about having one but my daughter pays for all this because she didn't want to be by myself without it. So I wear my wrist bracelet all the time and thank God I haven't had to use it. I've had good success with it and I have recommended it to my friends.

My patient is doing very well with Philips Lifeline. She’s 91 and it was something that we wanted to make her feel safer. If she was to fall, she’s got that button she can push. They have called before when the medical device dropped on the floor. They’re great and she likes it.

I needed a medical alert device because I live alone and I have help three times a week. I am 103, but I go out with a good friend who drives. I have my help button right in the family room where I use it and where I am a lot of the time. But if I were in the bedroom, back in the other part of the house, it wouldn't do much good, so I was concerned about that.

I haven't had any problem with Philips Lifeline. The device rang once or twice accidentally. When the orange light goes on, I put it in and charge it.

I'm 93 years old and in poor health so I've been using Philips Lifeline for a number of years and I feel good having it. I've had to use it a number of times and their customer service team were very good. It's a really good outfit.

I'm 91 years old and I had fallen several times so my kids bought a medical alert device from Philips Lifeline for me. The device comes in handy several times but the last time I fell, my necklace didn't evidently register it because they didn't call. But then I called them after that and they checked the device out and it was all right. Although usually even if I bump it when changing clothes they called and wanted to know if I had fallen and they're nice, friendly and courteous. I'm glad I got it and it's a comfort to have.

My wife had Philips Lifeline for quite a few years now. We've used it several times and they were life savers all those times. We've had good experience and would recommend them.

I would recommend Philips Lifeline to a friend!

My experience with Philips Lifeline has been fine because I haven’t really needed it. But it’s security for my husband’s mind when he’s away. One time, I fell down and the button hit the wall, so it called them. Although I was fine, it was comforting when somebody answered.

The reason I got a medical alert device from Philips is because I fell a lot. Although I haven’t had to use it, I wear it all the time. I just feel safer with it. Their Lifeline team is also real friendly and I got several people to sign up and get it.

My family decided that they want me to have Philips Lifeline but I haven't had to use it. It's great if you need it but I'm blessed that I haven't needed it. It gives me a greater sense of peace wearing it all the time. I don't even take it off to shower. Their team has been friendly. Philips Lifeline has been great and at 92, I'm grateful to have it.

Philips Lifeline has been very good. I’ve fallen a few times, but I’ve had only one major fall since getting them, and they’ve been there. They seem to be very responsive-- sometimes even when we haven’t had a fall. We feel like we’re always connected to something while we’re at home. I think it’s a good service. I would recommend it.

Already had two accidents last summer. I live by myself, so my daughters thought I had to have a medical alert device. I got the Philips Lifeline and I've been getting along fine with it. It's comfortable and convenient, I don't even really I know it's there. Although, one night, I wore it to bed and it went off. I must have laid at it wrong, and I don't do that anymore. Anyway, if I need something, I can just push the button. I'd recommend Philips to my friends.

So far our experience with Philips has been very good. I haven't had any trouble or problems and would recommend them.

We've had good luck with Philips Lifeline. Always ready. My only complaint is that the device is supposed to detect when she falls. She has it around her neck and she rolled over and turned it on. I was out of town and then had to call 911 and they had to come out two times. But, I like them and I've been happy with it.

I live alone and I have no family in town so I got a medical alert device. The reps of Philips Lifeline were very kind, very nice, and answered all my questions. Their technology is excellent but the only problem is I wish that in this day and age of computers and microchips that they could make a device that would go around my wrist but they said they didn't have one. The one I have is a little bit big and heavy, and sometimes it isn't the most attractive thing to wear.

I've been having a lot of experiences, and every time I call, I always get a response from Philips within five minutes or even before. I get my ambulance when I need it and get my trip to the hospital, and it's been quick every time. And when they call for a check-up, they're always as pleasant and as polite as they can be.

We haven't had any problems with Philips Lifeline. When my wife accidentally pressed the help button, she got a quick response and we’re assuming that if something really happens, we press the Lifeline button and we get a response. We feel comfortable because it works. We keep it handy beside our bed and put it on in the morning. We're pleased with Philips Lifeline.

I live in the country and alone, and no one is near me so I decided that I needed something in case I fell. I got a Philips Lifeline and it is very comfortable and I wear it all the time. Even though it doesn't work away from my home, I just keep it on anyway. In addition, their team always call and check with me to see if it's working correctly.

I live alone and it was mostly out of my children's concern that I got a Philips Lifeline medical alert device. During the ordering process, everything worked good. The help button works fine. I would recommend it.

I'm getting old and have had an occasion of falling down. I also had a knee and a shoulder surgery so I thought that getting a medical alert device was a smart thing to do. Since having the Philips Lifeline, I'm feeling more independent and have fewer worries.

I purchased Philips Lifeline for peace of mind. I'm 86 years old and live alone. I had a serious operation on my back so I'm not too peppy, that's why I had to have a Philips Lifeline. I was independent until this back operation. I came back from being away for quite a while, so I hope the device still works.

I've used my Philips Lifeline twice so far within the last year and a half, and it's been very helpful. The other night I was in bed rolling around and pressed it and I got a call. The person said "You need help?" And I said "No, I'm okay." Inadvertently, the button was pressed. The help button is comfortable to wear and I wear the thing around my neck.

I need a medical alert device because I had several visits to the hospital where I passed out here at the house. The medical alert device from Philips lifeline is easy to use comfortable to wear. It's on my wrist and has been there all these years.

I got my Philips Lifeline through Wellmont Hospital. It was my old age that led me to need a medical alert device. I keep falling and I have an artificial hip, pacemaker, and artificial knees, and sometimes I would fall and couldn't get back up and had to have help. It works fine and I have to use it every once in a while.

I wear the device everyday. It's comfortable and easy to use because I only have to press the button and they were there at the phone right away. Since I started using it, I feel more independent. I fell once around the street getting up a curb and pushed it and the ambulance was there so I'm happy with Philips.

Even if she always has been independent, my mother needed a medical alert device because of her age and since she lives by herself. I had talked to the Philips Lifeline team a couple of times when we had a little problem with the device. But since then, everything's been fine. I recommend it.

My husband passed away and I was living by myself so I got the Philips Lifeline for peace of mind. The team has been friendly and always right on time. I haven't fallen but if I accidentally hit my necklace they've been right there. The device is easy to use and comfortable. It's comforting to have it and I appreciate the service.

I’m happy with my Philips Lifeline device. It doesn’t bother wearing it. Occasionally, if I have a piece of jewelry that I will wear, I take it off but most of the time, I leave it on. Sometimes, I push the button to see if it’s working and their customer service team answer quickly. The only complaint I have is that it only goes three hundred feet.

I live alone in a large house with stairs and I like to garden. I don't walk very well. I was concerned about needing some help so I got a Philips Lifeline device. I ordered it myself and the process was all right. I had a motion device that detected falls. It was expensive for me so I went to a lower one and I reduced my coverage. When I had that, I got calls frequently that weren't necessary. Since I've gone to this other device, a wrist device, I've had a couple of falls where they don't call me. They're not that great.

My previous Philips Lifeline did not make me independent when I was having the seizures. I'd go to work, come out the hospital and have another seizure. All the seizures I've had have been in my apartment. It was my daughter and my landlady that told me to get the lifeline, the fall protection one but initially it didn't work. I was told it had a fall protection then after I got it hooked up I'm told it didn't have it. But my daughter who took care of everything, said that this one works. There's only been one thing. I had no more seizures since I had it hooked up. It's been about a year by now and the last time I had a seizure was September last year. I got out and had about eight in 2014. I've acquired quite a bit of medical problems since 2011 like amnesia and insomnia. I got cancer now. I'm half blind and can't see out of my right eye. Everything is blurred. I also got the herpes virus and on top of that I had a cataract.

I’ve had nothing but good experience with Philips Lifeline. A couple of years ago, I fell and broke my hips so my family wants me to have the device in case it will happen again. I wear the necklace device around my neck and I never take it off. Now, I don’t have any worries and my family has peace of mind. I’m well satisfied with everything.

I like to be safe. I don't want to fall and have no one to help me, and Philips Lifeline is very good with that. Sometimes they're slow getting a call, but ordinarily they answer pretty good.

I have a button from Philips Lifeline but I very rarely use it. I had a bad time with it and I have no trust in it. One year, I came rushing in my house and fell on my back on the floor in the dining room. I didn't realize the door leading to the room was closed. The little grandchild had closed the door and I hit the glass and it threw me backwards. But I'm lucky. Had I hit a piece of furniture with my back, what could've happened to me? So then I had to crawl on my back all the way through the house till I could get to the bedroom. I turned the button on. It did not work. I kept calling them and they treated it like it was nothing serious.

I passed out on the floor and didn't know how long I was there until my daughter found me. They said I'd been there 12 hours. Outside of bumping my forehead, I don't know what happened. I started using Philips and have it on me all the time. I have the necklace but should have gotten the bracelet although they didn't give me a choice at that time. It's comfortable and easy to use. The customer service team is wonderful. I tripped on my rug in the bedroom and caught myself on the bed post, but they came on right away and said they knew I had fallen. They were quick and right on the button every time. I told everybody how good they are.

I’m 90 years old. I’ve had a couple of heart episodes and have gone to the hospital. I have called 911 in those emergencies and they came immediately and then were resolved. My friends told me that I need to have an emergency number. I didn’t have one except our 911 system. I never bothered with having one and 911 were satisfactory for me. I said I didn’t need a medallion or a watch or bracelet, and they said, “Oh yes you do. There were times when you won’t be able to get to the phone.” So I realized that and they helped me order this. We decided on Philips from a bunch of other names that we had. I got an 800 number now. The number I had on when I bought this set was an 855 number and that’s no longer correct. I don’t understand. That’s a little way off.

I got the new control thing from Philips, it's working fine and I'm very happy with it. I don't have health problems but my daughter felt that I needed the medical alert device. The team has been friendly and knowledgeable. The only problem I had was early on when I was taking a shirt off and the thing came off with it. I was shaking the shirt to get it out and I got a call from Philips Lifeline and they sent somebody, and I said, "I'm fine." I explained the reason and the fellow who came said, "Probably what happened was when you were shaking the shirt to get the pendant out, you may have accidentally pushed the button." I found out that the device needs to be recharged more than I thought. I was in New York state and it just said, "Your pendant is no longer charged," and started blinking in orange light and they called my daughter and said that there was a problem. I told her to tell them that without thinking I went without the charger.

It seems if you call and order, they will waive the $50 activation fee. So, avoid ordering online and save the $50. The product works great and easy to install. I would recommend it!

My daughters wanted me to get Philips Lifeline, so then I did because I live alone, for one thing and if anything would happen they'd find out. You never know when you're going to fall, that's for sure. Especially when you're old and that's where I am, I'm old. I'm glad I have Philips. I'm happy to wear it and it makes me feel protected. It's very comfortable to wear and it doesn't bother me at all. I would recommend them.

Because of my age, and since I'm a widow living alone, I decided to have a medical alert device. With Philips Lifeline, I'm a little less worried now. The help button fits into my lifestyle by bringing convenience and comfort daily. I would recommend Philips for I had a good experience from ordering up to customer support.

Philips is okay and I am very satisfied with their service. I had a stroke in 2000 and I live alone. I wanted something reliable so that my children and my friends wouldn't worry about me constantly thus, it led to Philips Lifeline. However, the help button gets caught under my left arm when I'm getting my nightie on but it's okay. This medical alert technology is wonderful but I want to know how I could get a cellular phone that would be part of the alert system. I've always thought that I had to have a landline and another person said I have a cellular phone and it's connected to it.

I purchased the GO SAFE Philips Lifeline for my elderly 75-year old mother who had just had a stroke and it was a piece of junk from the time we got it. Upon the initial setup it took at least 15 minutes for a rep to respond to the alert signal and 2 days for it to reset. Within a week the wires were showing on the neck pendant and it eventually would not charge up right. When we called about it, they sent us a new neck cord which there was nothing wrong with and checked the system which took another 15 minutes or more for a rep to answer the alert and another 2 days for it to reset.

I've had Philips Lifeline for 10 years and never had trouble. Aside from my box on my little table in the family room, I also have my bracelet on my arm, which is comfortable. I love Philips Lifeline and they are excellent. I told my friends about them, but they say it's too expensive.

I'm living alone so I got a medical device, Philips Lifeline. It's very easy and comfortable using it. I have it on my wrist since I don't like the necklace. So far, it's convenient for me and I don't have any problems with it.

My family pushed me into getting a medical alert device so I got it for their peace of mind. It's not always so comfortable, but I manage.

I decided to get a Philips Lifeline because I'm 83 years old, I live alone, my children didn't want me not having any help, and I didn't want to move. I would recommend them because of the way I have it set in my home.

When we purchased this for my mother, just under three years ago, we were talked into the upgrade for the "fall detection". This feature DOES NOT WORK. We have "tested" this feature in many different circumstances and for every instance, no fall was detected, no calls were received. When we made a call to Lifeline about our concerns, we were actually told to "have faith" in the unit that it will work when needed. It doesn't work when we tested but we should "have faith" that it might work if our mother falls. I don't think so! When we run the monthly test, the calls come thru but we are not confident for the fall detection feature. We are currently looking for a different company that might be worth the $55 a month charge.

Philips is a very friendly company and the operators have been outstanding. I ordered the device alone and have no qualms about the ordering process. I really like the equipment because it lasts long and I've had it for almost 11 years. I live alone so at least, my children who live away from me are more at ease and have peace of mind. They like the feature that they are also alerted if I press the button to get EMTs here. I wear the band on my wrist and over the years, it would stretch out. When I call the Philips team for a new band, they would say that they can't send a new band without having to send the whole unit. It’s not really efficient. If the band stretches out on the wrist, there is no need to get a whole new unit and have them retouch it. It’s a ridiculous policy.

I'm satisfied with Philips Lifeline. I'm concerned with break-ins so I got one. It always worked for me when I needed it so I would recommend it.

With my Philips medical alert device, I don't worry because I can push the button for help.

My experience with Philips has been all right. When they call, I always push the button and complete it. I purchased a medical alert device because I don't want to fall and not being able to call somebody. I just wanna be ready. It's comfortable and I didn't know I could keep it on during a shower. My nurse told me I could leave it on and get it wet. It still works all right.

I feel safe with the little walker that I walk with, but I do feel safer with my Philips Lifeline button. I had a heart problem and had to push the button and get some help. I called a couple of times for help, but thank goodness I have my 2 children who are very helpful that comes over everyday and takes care of things for me. I don’t feel that I’m free because I have macular degeneration. I had given up my car so I’m a little confined in my apartment. However I feel very confident that no matter what, I can have a help because I have Philips. It does help my life. They were very good when I called, too. I would recommend them to a friend.

My daughter ordered Philips Lifeline for me, and she's the one making the payments. It's comfortable and convenient, and I like the necklace that I have. Their reps are really polite whenever I check to see if it's working. I would recommend them.