A2 Hosting Reviews

A2 HOSTING is an absolute disaster of a web hosting service! After switching to their so-called "Turbo Boost Web Hosting" in July 2024, our experience has been nothing short of a nightmare. The promised speed boost? Nonexistent. Our clients were complaining constantly about slow load times, and every time we reached out for support, we got the same canned response: "Your CPU usage is 97/100." This, despite having virtually no traffic on our websites. They didn’t disclose the server’s hardware specifications at the time of purchase, leading to repeated 503 errors that crippled our sites. Instead of taking responsibility, A2 HOSTING suggested we rely on third-party services like "CloudFlare" and "GTMetrix" to fix their mess. Fed up, we finally switched to a different provider, and all our issues vanished overnight. Save yourself the trouble and look elsewhere. A2 HOSTING is a colossal waste of time and money!

A2 Hosting is a complete scam. Stay away from them. Firstly, they are expensive and don't give anything like free domain and unlimited subdomains which others like Hostinger does. I took A2 Hosting's hosting package in November 2023 on a Black Friday sale but still got an expensive deal. I hosted my sites on their maximum limit of three subdomains. In August end 2024, I emailed them saying I wouldn't be renewing their hosting in November 2024 and deleted my credit card details from their site. Within 24 hours I got a bunch of emails saying my account had been terminated for violation of some TOS.

1) Open a ticket online to get technical support. 2) 24 hours later and no response from A2... 3) Follow up from within ticket. 4) 5+ hours later, still no response from A2 customer support. So... 4) Call customer service AND, at the same time, open an online customer support live chat. After 30+ minutes on hold for a human being I give up.

I foolishly decided to go with a 4 year contract with these people and 6 months in they outsourced all their operations and support to India with the exception of a few front people that will contact you when you review their services. Don't bother. They are unable to perform the most basic functions of a website, they have no concept of time critical tasks and they do not regularly perform security and service updates to their systems (cPanel, PostgreSQL, MySQL, etc.). Keep yourself from hating your life and avoid incompetence this complete.

A2 was the biggest scam I've dealt with in a long time. Very dirty tricks throughout the year that I hosted with them. First, nothing is the price they advertise. Their 30-day guarantee doesn't include fees, domain transfers, or domain registrations. And guess what -- you can't transfer a domain more than once every 60 days (per ICANN) so you can't get rid of them once you get in. Meanwhile, they overcharge and don't provide half of what basic providers do.

Excellent customer service, friendly and knowledgeable staff, quick response. Awesome company and a pleasure to deal with! Have never had an issue and their guidance is not only greatly appreciated, but informed and knowledgeable. It's very rare these days that a company goes above and beyond just providing a service. Keep up the great work and product!

Excellent service. Excellent support. So far this has been the best hosting company I've been with. I originally switched because of the improvement in speed for my sites. After using them for a few months I noticed the excellence in their customer support, their response time and value. Very satisfied with them!

Once again A2's support staff shone brightly in their delivery of prompt, competent, and thorough help. Even on a holiday weekend!! Well done, A2. Your professionalism is an indication of a deep understand of what customer service means. The 5 stars are richly deserved.

I love doing with your company. I’ve been a customer for many years and every single time that I needed tech-support‘s help they have always been there and gone above and beyond to help me out. I could not be any happier.

COVID-19 has caused Customer Service to become non-existent. You are unable to reach a human being by phone, or live online chat. Not so with A2 Hosting. Their Customer Support has continually improved. Jeff was Simply Amazing. All of my experiences with A2 Hosting has been magnificent. My thanks goes out to everyone there...

Excellent service from A2, hosting very prompt and detailed advice. Competent support service. I have been using hosting and mail for over a year, everything works fine. I tried to host the site with various providers, but as a result I moved it to A2 - this is the best option, I recommend.

I am in the process of migrating a site from to A2. I am switching from to A2 because the old hosting company's support is horrible, compounded by them recently making breaking changes on their backend as well as making it harder to even find the link to the support page! I am moving to A2 because I have consistently received excellent support there on my other sites. In a recent case, even after I said I had gotten my bearings, the support tech followed up to ensure I had complete information. Work like this is what has earned and retained my business.

I would like to thank the entire team at A2 Hosting for their excellent customer service & kindness and always willing to help resolve any of my technical support issues I had during my time with them. Wishing everyone much success & many blessings. **????

Very reliable when it come to customer service, has been able to fix my web issues that I have and the walk through to solve the problem has been helpful, love the idea offer turbo host which help a little on the speed.

Great people. I keep going back to them whenever life throws me a curve ball and I have to let it go for a few months. Great Service and very knowledgeable.!!! Wonderful wonderful wonderful. What more can I say.

Excellent and courteous crew. They have always helped me, even with obscure problems. I've hosted with them for 3 years on PHP, now I'm developing in Python, and I will continue with them. I've also recommended A2 to my clients. Highly excellent.

Customer support and service at A2 Hosting is the BEST! You know how everyone always says, "There are no dumb questions". Well I'm the guy that actually does in fact ask dumb questions and instead of giving me a hard time, the customer care staff at A2 Hosting answers all my questions in detail and also in easy to understand language so I know how to proceed AND I don't feel dumb.. I would highly recommend A2 Hosting for anyone starting out with a new website venture. You won't be going it alone - you'll have the A2 Hosting Team to back you up. Then instead of trying to become a software and hosting expert you can simply focus on your business. This is how hosting should be. Mike **

We purchased "Web Hosting - Turbo Boost Web Hosting" package from A2 Hosting. They're not even able to solve simple database issues for their PostgreSQL hosting. This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialed the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, every time a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.

It's been over a year. There were no technical shortcomings. I hope that such confidence and stability will continue. I can say that the quality of service is very high! It also helped to solve the problems caused by my technical mistakes! And for me the price is a bit expensive. But I'm happy!

The support team gave a swift response to my issues. The cause of the problem was identified immediately and a solution was suggested. Your solution gave me a better idea on how to solve the problem with ease. Thank you very much for the support. It was as smooth as I could have ever hoped. Thumbs up to you guys.

You have to repeat your issues or questions several times before you get complete answers, sometimes only once you give them a negative review do you finally get your questions dealt with. Although the response is generally fast it is never complete and does not address all the issues reported.

Support - Helpful and quick response, good value for a charity needing a simple website hosting, has several facilities in basic package that others charge extra for it. Recommended for anyone with a tight budget, **.

I needed help with migrating my site from another provider and Scott was very friendly and helpful and knowledgeable! He took his time to walk me through things and explained everything well and was even fun to talk to... Thanks Scott!!

There is no Hosting like A2 Hosting. If I didn't know any better I would think that they were some altruistic econo clast zionists fulfilling some larger than one's self purpose of good will towards man and humanity in general, and that's just based off of the level of customer service and care that they provide on standard customer service calls. Their due diligence and work ethic is un paralleled, not just in the Hosting industry but in the most elite high brow royalty treatment given to all on a level of such respect and support you might think you are a rich man that patrons an entire village by purchasing their art for a year. They sincerely care about people and provided the best customer service available in this rendition of probability theory. The???? Owes A2Hosting. Thank you from my wife and I. From JP in customer chat to the 5 A.M. Friday overnight support to their president they are the best.

Service is very good. No issues. Customer service is very fast to answer questions and fix problems. Very good for Word Press sites. Optimized and fast speed. A lot of extras are included with hosting account. I have tried other hosting services in the past. But now I am very happy with A2 Hosting.

I have tried many hosting, and I could not believe that this is a very amazing hosting and they have a great response with customers in all languages, they speak and respond to their customers even in Arabic.

Nice Hosting. Service is good. When it comes to Name Registrar in Germany, it is a bit longer than normal. Customer Service Professionals are really good and they tried their best to help. I registered a domain ending with de and it took longer than normally it would take. So overall service is great.

This company has very untrained support staff, willing to give your hosting account away to phishers with very little evidence. As a software engineer, I do not feel safe hosting my work through A2 Hosting. They gave my account away without locking the account while pending change requests, and without notifying me. Very disappointing hosting service.

Choosing A2 Hosting last year was a gamble because it's hard to believe good reviews - you know marketing ploy. But the moment my site was transferred from old hosting to a2hosting. The speed, the cpanel were working way way better 1000%. This is not a marketing ploy. My old hosting provider couldnt even run a joomla quick install for a 2nd site plus poor support. My 1st site was installed via their joomla default. But with a2hosting it was smooth and easy. The most important is the support. In the middle last year I got a very good support. Just this week, I got my site down. I thought I lost it. They helped me. They were very attentive. You better check your emails for their quick response.??? I'm no expert in web but I'm very happy you guys help me as always. Thank you everyone.

I've been a customer for a 3 or 4 yrs now and they are fantastic! So much better than Bluehost, Hostgator and all small fish that the dreaded mega corp bought out over the yrs. A2 is positively the best hosting company I have used in 20 + yrs of having a web presence. The customer service is quick and they even still answer the phones!!! : ) Technical support is also very good if a rare problem should arise. Not the normal run around but actual help for your problem.