Zicasso Reviews
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About Zicasso
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Zicasso offers custom-designed itineraries for vacations, matching travelers with specialists based on their preferences. Users benefit from tailored travel experiences, detailed planning and personalized service for unique journeys.
- Personalized travel planning
- High-quality service and support
- Occasional communication issues
- High costs for some services
Zicasso Reviews
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Reviewed Oct. 29, 2024
We are a group of 4 women in our 60's, college friends. This is the second time we have used Zicasso for our European travel and would highly recommend their services. Our first trip was to Greece, this year we traveled to Rome and the Amalfi Coast. For both trips Zicasso put us in touch with 2 travel specialists, for those areas that are vetted by Zicasso. We were giving 2 proposals and spoke to the agents so were able to choose the company that worked best for our preferences. Using Zicasso took the stress out of making travel plans, we will use Zicasso again for future travel.
Reviewed Oct. 22, 2024
A friend recommended Zicasso to help streamline the process of designing a custom travel experience. We were seeking a guided trip for a party of 4 to experience the history of World War II in Normandy and Dunkirk, France, followed by wonderful museums in London, England. Zicasso identified two travel agencies to compete for our business - both were highly competent and responsive. Ultimately, we went with the agency that provided the best itinerary and accommodation recommendations. Note, spend some time defining your desired itinerary before contacting Zicasso. It will make the process go quicker.
Reviewed Oct. 21, 2024
I will absolutely be using Zicasso again! They connected us with the best travel agent for our South African honeymoon. It was the trip of a lifetime, and they make it so easy to plan the exact trip you're looking for.
Reviewed Oct. 18, 2024
Phenomenal experience with Zicasso. 3 weeks going through Italy, Paris, and London. Excellent service and contact when travelling making sure all tours and tickets were delivered. Small group tours or private tours for all the important museums and attractions in each country. Put together very well. Would use Zicasso again in the future.
Reviewed Oct. 16, 2024
I have used Zicasso for 2 trips now. I usually plan my own trips but get a bit overwhelmed when dealing with countries where English is not the primary language. I found Zicasso online and used them to plan a trip to Costa Rica. More recently they helped me plan a trip to Italy. In both situations they gathered some primary information about what I was looking for and wanted to see then connected me with first rate local agencies who contacted me and helped me plan the perfect trip. It was very interactive so that I was getting exactly what I wanted. I couldn’t be happier with the experiences I have had with Zicasso. I would highly recommend them, and if and when I plan another international trip I will definitely contact them.
Reviewed Oct. 16, 2024
Zicasso was extremely easy to work with. My wife and I wanted to visit Switzerland for a few weeks, and Zicasso provided two travel agencies who quickly responded with ideas. The 3 week trip was everything we had hoped for, and the agency Zicasso referred to us did a stellar job planning, reserving, and packaging the trip for us.
Reviewed Oct. 16, 2024
The best experience! Would definitely recommend their services! Everyone is so nice and truly wants your trip to be perfect for you! They cater towards your interests and also make very good suggestions as well!
Reviewed Oct. 16, 2024
Zicasso was extremely helpful in helping us sort out all the intricacies of selecting our trip. They are basically a referral agency and helped us choose the best agency to put the trip together. We did Northern Italy and it was quite complicated.
Reviewed Oct. 8, 2024
This is my 2nd time utilizing the expertise from Zicasso. My most recent adventure was to Italy with two girlfriends. We visited, Florence, Rome and Amalfi Coast and we achieved every objective requested by our group. We were very impressed with the quality of the providers and the support we needed. The attention to details, customer service and their selected providers were exceptional. Each provider was timely and very knowledgeable during our excursions. I will plan to utilize Zicasso again for my next adventure.
Reviewed Oct. 8, 2024
My wife and I used Zicasso for our first trip to Greece. From the initial contact through the trip completion, we were very happy with the service they provide. Being able to use their service online and able to speak with a customer service agent that was very knowledgeable is a huge plus. We will definitely use them again in our next international trip.
Reviewed Oct. 4, 2024
My husband and I are just beginning our new chapter in travel as new retirees. It is a bit overwhelming once you start to research tour services and we began to feel overwhelmed. Then we found Zicasso advertised in the New York Times. Zicasso helped us to focus on our actual trip. We wanted it to be a trip of a lifetime to Italy with as little stress as possible. We wanted to stay in beautiful hotels close to everything as my husband has some physical limitations. We wanted it to be comparable in price as other tours we were researching. We wanted a lot.
We found the perfect concierge tour by searching through the Zicasso resources. They were able to, literally, check all of our boxes and give us everything we wanted and needed for our beautiful trip. Preplanning was key. We found a personalized tour company that enabled us to collaboratively plan based on our needs and wants. The concierge collected much information about our interests, goals for the trip, physical needs and budgetary constraints. His team then created a beautiful itinerary with many choices of hotels and VIP tours. It was so much fun to do research and make the choices that began to shape our, once in a lifetime, trip.
Our travel concierge, offered advice, recommendations and answered the many questions we had throughout the planning process until we came up with our final itinerary. Designing a trip with an expert in the field was fun and well worth it!! Once in Italy, the attention to every detail made our experience simply extraordinary. From the moment we got off the plane, we were seamlessly guided and transported throughout the week by drivers and guides. We never had to worry about how we would get to anywhere which enabled us to fully focus our attention on all the beautiful locations and culture of Italy.
Choosing some guided tours was well worth it too. There is so much history and culture in Italy it is mind-boggling. Our guides were enthusiastic and very knowledgeable. We highly recommend Zicasso to anyone who plans to travel the world. We will definitely use Zicasso as a key resource in the future. Happy traveling!!
Reviewed Oct. 3, 2024
I started to plan a self-drive tour of Ireland and found that there are an abundance of tours to purchase. In fact, this abundance makes it difficult to sort them out. And I found that none of the ones I reviewed were exactly what I wanted. I had no idea about the quality of these tours and if I could trust the client reviews. I was about to give up when I found Zicasso and it was free! I really liked the way that Zicasso recommended travel agencies that could work with my preferences and budget.
The final result for me was a very comprehensive tour of Ireland that was full of beautiful scenery, delicious food, upscale accommodations, historical information, and fun excursions. This tour included all of the places and sites that I wanted to experience. The logistics of the tour were also well planned and the driving was easier than anticipated. In summary, I had a wonderful tour of Ireland and am very happy that I found Zicasso to help make it a reality for me.
Reviewed Sept. 27, 2024
This was my third trip through Zicasso. Most recent trip to Africa was truly spectacular. The travel agency was extremely helpful in planning a memorable trip. They made excellent recommendations and all the arrangements were outstanding.
Reviewed Sept. 25, 2024
Spain experience was amazing. The tours were tailored according to what we have requested - airport pick ups, private tours and hotel accommodations. Travel agent made sure that everything is going well during our trip.
Reviewed Sept. 24, 2024
Stumbled upon Zicasso when researching our "bucket list" trip to Greece! Since we are not big travelers, I didn't know where to begin and wanted to get the most out of our dream vacation since we don't know if we'll ever return. Zicasso paired us with a wonderful, local tour company who worked with us to curate the trip that was PERFECT for us!! It was such a pleasant experience that I began to have doubts. I emailed Zicasso who responded immediately with experiences with other travelers AND further reassured us with their own guarantee!! The experience with Zicasso has made it so we will 100% plan another adventure with them soon!!!
Reviewed Sept. 23, 2024
Zicasso made it easy for me to plan a custom tour to Croatia for a group of ten. They were very prompt and responsive to my request and the ultimate trip was flawless. Have already booked next year's trip using Zicasso.
Reviewed Sept. 17, 2024
This was the first time I used Zicasso as my travel agent to Belgium and Paris. I will use them again! They provided an excellent itinerary based on my requests and information provided. They were there all the way if needed. Excellent trip thanks to them.
Reviewed Sept. 17, 2024
We booked our recent trip to Italy with Zicasso. They provided us with multiple travel designers to plan our trip and we were able to find one that fits our needs. The process was smooth and the trip went very well.
Reviewed Sept. 16, 2024
We had an exceptional experience with Zicasso on our trip to Greece (Santorini, Mykonos, Athens). They provided two travel agencies that created itineraries for our upcoming trip. Both agencies were responsive, reasonable in cost, and well-versed in the Greek experience. We couldn't have been happier with our experience, and will definitely use Zicasso again. Since returning from our trip, we've told dozens of friends about the service.
Reviewed Sept. 11, 2024
Zicasso was easy to work with and quickly found me multiple options for my travel plans. We were able to plan our dream vacation which went off without a hitch. Super happy with how everything turned out.
Reviewed Aug. 28, 2024
This was my first experience using Zicasso. I will be using them for all of my future international trips. We just returned from an amazing trip to Greece. I can not wait to visit another country after how easy this process was.
Reviewed Aug. 19, 2024
We were looking for a couples trip to Iceland and none of us had the time or experience to research the many options for lodging, excursions, in-country transportation and sites to visit. So, I did some research on travel agencies to help, that is where I came across Zicasso. The initial questionnaire was simple and straight forward to complete and gave them a pretty clear idea of what we wanted out of our trip to Iceland, The two travel advisors they brought forward presented two different approaches to seeing the country and we easily made a decision to chose one over the other. That's as easy as it gets. We appreciated Zicasso finding us reputable and proven vendors to help us plan our travel.
Reviewed Aug. 19, 2024
This was our first experience booking a trip with Zicasso. But it will not be our last! Our family of six traveled to Spain, including Barcelona, the Costa Brava region, Santiago and Madrid. We were absolutely thrilled with our trip! We stayed in lovely hotels, explored the cities and took several day-trips to the most beautiful out-of-the way towns and villages. We had amazing private drivers and guides and experienced our first high-speed train ride! Letting Zicasso handle the details meant we could have a relaxing, stress-free trip. We are considering a second European vacation next summer, and we will absolutely plan it through Zicasso.
Reviewed Aug. 15, 2024
This is my second time using Zicasso for a big vacation, I traveled with them last year to Fiji, Australia and New Zealand, my dream trip and that dream was realized. Just went on a Scandinavian trip and of course I went with Zicasso again. I will continue to use this resource for my upcoming trips, the quality, the personalization and the attention to detail make it the best experience you can imagine. I am a female who frequently travels solo so it’s perfect to know that you have a reputable company behind you should you need anything.
Reviewed Aug. 13, 2024
My first time ever working with a travel agent was a huge success. After a quick Google search I landed on Zicasso. Simply entering my desired trip resulted in 3 different bids, all within just a couple of days. I selected one of the referred travel agents and she was amazing. Our 9-day trip to Italy was filled with memories and delightful activities that I would not have found on my own. The Zicasso agent turned my dream trip into a reality!
Reviewed Aug. 12, 2024
I would highly recommend this company to everyone. They are extremely helpful and made sure our trip was a success. Every person on their staff was prompt and responsive. I will definitely use them again.
Reviewed Aug. 11, 2024
We recently went on a trip to Peru. We found our travel company through Zicasso and could not be any happier. Zicasso paired us up with 2 travel agencies who we spoke to and received sample itineraries from. Based on our interviews we chose one of the companies. We received top notch service with excellent communication from our travel agency. They were able to plan for us a seamless and flawless trip in our budget. It made our trip stress free and enjoyable in every way. We were able to design our trip based on our interests and was completely customized to us. We would definitely use Zicasso in the future. Thanks to Zicasso we found a travel company we never would have found on our own.
Reviewed Aug. 10, 2024
This travel agency was amazing. Darya the agent I worked with was professional, responsive and arranged for me and my kids to see everything we wanted to see in Italy. I would recommend Zicasso to anyone looking to have an amazing travel experience.
Reviewed Aug. 6, 2024
Zicasso did a great job of organizing and planning a trip for our family. The trip went flawless and we couldn’t have asked for a better trip. The itinerary met our needs and would highly recommend if you are choosing between providers for European vacations, to give Zicasso a call and give them an opportunity, you won’t be disappointed.
Reviewed Aug. 2, 2024
We've taken a trip to Italy back in June for our belated honeymoon. Using Zicasso was a breeze and utilizing their search feature quickly gave us a list of highly reputable agencies that contacted us right away. The entire process was simple and has helped remove stress out of the planning of our trip. We can't recommend them enough!
Reviewed Aug. 1, 2024
My wife and I travelled through the Bavaria region in Germany this summer. This was our second trip through Zicasso. Zicasso provided two travel agents who are very familiar with the region. The agent we selected was very organized and set up two tours. The first tour was set up with a very knowledgeable driver and tickets to Neuschwanstein Castle and Linderhoff estate. Our second tour we drove from Garmisch to Salzburg, seeing some of the alpine villages and lakes in between. Very beautiful. The tours were great because we didn't have to plan for anything. The drivers were very friendly. We already are working with a Zicasso agent for a trip to the South Pacific next winter.
Reviewed July 31, 2024
I used Zicasso to help me plan my honeymoon to Italy!! Everything was great, they set up 3 different travel agents for me that I could choose from. Everything went smoothly and it was very easy to figure out. I want to Italy, particularly Sicily. I had a fabulous trip and I felt it was perfectly planned out and it was so nice to use a trip advisor because it alleviated so much stress into planning a trip!
Reviewed July 29, 2024
This is the second time that I have used Zicasso to plan an exciting vacation in an exciting location. Both times the results have been excellent. This time our trip was to Lisbon and the Azores. Zicasso put us in contact with two of their approved agents and although it was difficult to choose between them, we were very pleased with the agent we chose. We used a “standard” Zicasso 8 day trip as a basis for deciding the things we wanted to do and as a couple in our 70s, the things we did not want to do! Using this as a base and adding suggestions of their own, the Agent curated a wonderful trip for us. Pickups were always on time and the private tour guides very knowledgeable. To manage the budget we asked for 4 star hotels and were not disappointed finding a couple of them meeting 5 star rating.
Reviewed July 25, 2024
This is the second trip for which we used Zicasso. Last summer, we went to Morocco and it was a really perfect trip with wonderful guides, hotels and experiences. We used Zicasso again this year for a trip to the Basque region of Spain. Zicasso provided us with two different travel agents and we interviewed them both. We found one who really understood our travel preferences and the activities we wanted to do. That agent worked with us to tailor our trip to our specific preferences and they were prompt and responsive to our communications.
This agent provided us with all the necessary information and documentation after the trip was finalized to make for a smooth departure. While on the trip, the travel agent provided a support person in Europe in the same time zone so we had the ability to make last-minute changes as we needed. The Support person also made some changes of her own to make our trip better. We would definitely use Zicasso again.
Reviewed July 25, 2024
We had a wonderful experience with Zicasso when planning our honeymoon to Greece. Zicasso got us in contact with a couple different agencies in the country. We were able to shop around and ultimately decide what was best for our travel plans. The trip was flawless. Everyone we encountered was professional, courteous, and welcoming. Wonderful experience!
Reviewed July 25, 2024
We’ve used Zicasso twice for our European vacations, Italy last year and Greece this year. Response times were really fast and we enjoyed working with our travel agents to plan and execute unforgettable experiences!
Reviewed July 24, 2024
I've used Zicasso for two trips; India and Africa to include safaris. I've been pleased on both adventures, and the process was easy to navigate through. In both cases I vaguely knew what I wanted to see and experience, and dealing with Zicasso recommend agents was able to flesh things out and use many recommendations provided. I would use Zicasso again.
Reviewed July 23, 2024
We've used Zicasso twice for planning our European vacations. They do an incredible job customizing and planning a trip for our families interests. The hotels and excursions are all contracted through top quality venues. The staff our expert and responsive. We will continue to use them.
Reviewed July 19, 2024
Zicasso assisted with our travel arrangements to Spain. Our visits to Madrid, Toledo, and Barcelona went well with knowledgeable tour guides. In addition to a busy schedule of visiting the sites and attractions, we felt secure at Hotels and with ground transportation that was arranged. The highlights of the trip were our visit to the Bull-breeding farm, Paella making class, and our visit to the Prado Museum. The trip involved a lot of walking so you need to bring comfortable shoes. Overall, a great trip.
Reviewed July 16, 2024
This was my first time with Zicasso and for sure not the last one. This was my daughter dream vacation to Japan for her deep interest in its culture. The planning with the agent was smooth and pleasant and fast - also because my daughter had already cleared ideas of what to visit. Being a custom tour we had the opportunity to visit places that other tourists did not and above all we spent the vacation at our pace and interests. The agent was always reactive and very helpful and he was so nice to meet us while we were in Japan. We had the time of our life. The hotels and guides have been over our expectations and the itinerary was a great balance of guided days and free time that we enjoyed. Everything was greatly organized so that we had only to enjoy the time there. We did not have to think about anything. It has been a unique experience that we will always keep in our soul and memories. We can not wait to plan another trip. :)
Reviewed July 8, 2024
I have used Zicasso a few times and it’s a great experience and I have had wonderful trips. Highly recommend this company. There are many options and you get to choose who you use. Very customizable and I will keep using them.
Reviewed July 6, 2024
We have used Zicasso four times now - to connect us to excellent agencies for travel in Patagonia, Sicily, Croatia and Greece. We think it’s critical for a successful trip to work with an agent located in our destination country; who better to know the right places to see, hotels to stay and guides to escort us. Zicasso has never let us down and they will continue to be our go-to site as we the world!
Reviewed July 4, 2024
Zicasso has done it once again! This was our second trip arranged with them, and I truly cannot say enough good things. This trip was to Portugal which I really had no idea what we should do, but wanted a little sample of what the country had to offer. Zicasso will make sure every detail is taken care of. Honestly, everything. All you need to do is show up and you’ll have an unforgettable trip. They will actually listen to you. It will be a trip filled with things that make you happy and comfortable during the entirety of your vacation!
Reviewed July 2, 2024
This was my first experience with Zicasso and from the outset it was an amazing experience. In choosing the itinerary, our needs and wants were listened to and the staff met our expectations beautifully. Our hotel was lovely and the staff made everything effortless. Our driver/guide was very professional, knowledgeable, friendly and kind. I could not have asked for a better experience and would definitely use Zicasso again and recommend it to all my friends.
Reviewed July 1, 2024
Zicasso worked closely with me and my wife to create an amazing trip to Barcelona. Between the personalized tours and amazing accommodations we had an incredible time. Everything we needed was ready and waiting for us, from tickets to reservations. We will definitely return to Zicasso to plan future dream vacations.
Reviewed June 27, 2024
I was so pleased with the quality service we received from Zicasso - they were top notch. I asked a dozen questions during our trip and made same-day modifications to our trip, and they always responded promptly (immediately), were accommodating and professional. I felt so secure on my trip having them in my corner to answer questions and ensure a quality trip for our family. 5 stars all the way!
Reviewed June 26, 2024
I’m a nurse that works the midnight shift and we were planning a 25th anniversary trip to Europe. Thank goodness Google introduced me to Zicasso. Zicasso really seemed too good to be true, but in reality, they are an amazing company for those who want exceptional customer service and vacation planning from top-notch agencies in their database. Our trip to France and Europe was absolutely fabulous all thanks to the connections made by Zicasso. Thank you for all you do for travelers around the world and for listening to your clients to give them the individualized trips of a lifetime! I’m spreading the word around about Zicasso and you should too!
Reviewed June 25, 2024
I have now used Zicasso to travel to Africa. Croatia and Spain. I could not be more pleased. All three trips were first class. We had plenty of guidance planning the trip. We had help during the trip when we needed it. I can’t say enough good things about Zicasso!!!!
Reviewed June 25, 2024
We just returned from a wonderful UK vacation planned with the help of Zicasso. We planned an equally amazing trip to Italy 2 years ago. Zicasso gave us an outstanding experience and memories to last a lifetime.
Reviewed June 25, 2024
Zicasso made it all easy - when unsure where to begin in a destination with (possibly) a lot of variables, Zicasso put me in contact with agencies that offered expertise and dreamed up ideas that hadn't occurred to me. That's the best - going above and BEYOND!
Reviewed June 24, 2024
First time using Zicasso and had very good experience. Process was quick and travel plans were completed without difficulty, unlike issues we had with other travel planners. Issues regarding plans and support during the trip was outstanding. Would use again.
Reviewed June 19, 2024
Our experience with Zicasso from beginning to end was seamless! We had a phone call with each travel agency recommended. They were both great and we picked one. We will definitely use them again on future travels.
Reviewed June 18, 2024
Alexander was amazing, we had a wonderful trip to Italy. The hotel in Tuscany was such a great experience and would highly recommend. We enjoyed the private wine tour as well as the private tour in cinque Terra.
Reviewed June 15, 2024
Zicasso was very new to us. Their service was very easy to use and connected us with fabulous agencies. The agency we ended up choosing created a vacation that we believe was the best experience of our lives. Thank you Zicasso!
Reviewed June 13, 2024
The entire trip of 26 days in Australia and New Zealand was amazing!! Zicasso was 100% there for us anytime we needed anything. The printed itinerary was nice as every day we knew exactly time, place, and contact.
Reviewed June 12, 2024
Zicasso made our personalized trip to Croatia and Slovenia perfect. They recommended travel experts that made our stays in Rovinj, Zadar, Split, Dubrovnik, Plitvice Lakes and Ljubljana informative, stressfree and fun. We plan on using Zicasso on our trip to Ireland next summer. I highly recommend Zicasso.
Reviewed June 12, 2024
Our travel advisor from Zicasso was an expert on Greece. She arranged hotels, locations, transfers and tours that met perfectly with what we wanted. Through her efforts and advice we experienced more than we could have imagined and more than we could have done on our own.
Reviewed June 5, 2024
Simply AMAZING trip to Scotland and Ireland. Every detail surpassed our expectations. From setting up drivers to arranging meals and accommodations to arranging private tours and excursions. We saw all the sites and took in a Guinness tour, a couple of whiskey tours, and a Falconry experience that we'll remember forever. We had transport to and from our hotels as well as airports. All of our excursions were led by local guides who knew the areas and history. We had some truly local experiences that most folks don't get to see. This is our second time using Zicassso and we loved it. We would never have had the itinerary and experience we did had we tried to go it alone. A trip of a lifetime! Thank you so much!
Reviewed June 3, 2024
Zicasso did everything just right. They connected us with local experts to handle all of the details of our far-reached travel plans. For our next trip Zicasso is the first call I make. They made the arrangements easy and perfect.
Reviewed June 3, 2024
We are older and it has been years since we went to Europe. We knew we didn't want a group tour but something that would allow us the best of sightseeing coupled with ample downtown. With Zicasso, they covered every aspect: price, length of time, activity level, special needs and cost and voilla, we had the perfect plan. Everything went off without a hitch. From drivers to guides to sights and hotels it all meshed together to provide us a dream vacation. I highly recommend starting your travel plans with Zicasso.
Reviewed May 30, 2024
The staff at Zicasso was eager, helpful, available and even on site. We collaborated on an excellent itinerary that took us through all the must see locations in Croatia. The execution was flawless. Thank you Zicasso!
Reviewed May 29, 2024
This is the third time we have used Zicasso to find unique local travel agents that cater to OUR plans, not like the "here is what you will be doing" trip planning. We tell Zicasso where we want to go, they send us a few local travel agent names, and the hardest part is trying to choose one over the other. Then we tell the locals what our basic plans are, and they do all the legwork and make the reservations after we decide what we want to do.
Reviewed May 29, 2024
As a senior solo traveler, I took a chance using Zicasso but based on reviews, my confidence rose. What a great decision to choose Zicasso! They met all my expectations. I wanted an educational experience and I was not disappointed. Everything was on time, the tour guides were exceptional, all questions or concerns I had prior to travel were answered immediately, I cannot say enough. I will only use Zicasso for my future travels and have recommended them to every traveler I know.
Reviewed May 28, 2024
My wife and I used Zicasso for our recent 18-day trip through Andalusia, Spain and couldn't have asked for a more customized trip, based on our desires and needs. This was our first trip using a Zicasso tour guide and it was a special experience. Great personal activity/day guides, food tours, great lodging and centralized locations, and other accommodations (e.g., travel). We saw and experienced so much more using Zicasso services. We look forward to using them again, on another trip this fall to Slovenia and Croatia.
Reviewed May 28, 2024
This is the second time we have used Zicasso's services. The first was a wonderful trip to northern and central Italy several years ago. This time we visited Barcelona, Madrid, and Lisbon. Zicasso put us in touch with two travel agents with experience and special expertise in these cities. We outlined our needs and desires for both agents and each developed an exceptional itinerary for us to consider, including reservations at various Michelin star-rated restaurants. We would have been happy to select either agent but in the end made our decision based on some minor details.
We thoroughly enjoyed our trip and are very pleased with our agent's planning and the arrangements she made for us. She was in daily communication with us and kept us informed regarding the names and contact information of our drivers and guides. The guides she selected were all very professional and personable, and all appeared on time. The hotels she reserved for us in all three cities were excellent, well-appointed, in good locations, and had friendly and attentive staff. We are looking forward to returning to Spain and Portugal again, and we would certainly not hesitate to call upon Zicasso to help make arrangements for us there or elsewhere.
Reviewed May 16, 2024
Bottom line: I encourage everyone out there to vet their agents instead of relying on Zicasso to do that vetting. Their value for money is questionable. We booked a trip with Zicasso to France and their travel partner was unsatisfactory. On contacting Zicasso, they have done no due diligence on what transpired, and responded with platitudes.
For instance, one tour guide had never visited the destination we were going to. Zicasso's response: "While the guides are independent contractors, French Touch Travel meets and knows each of the guides they use, has partnerships with them, and therefore feels confident booking them for their travelers." Many instances like this abound... We have travelled with other luxury providers who have done much better at addressing concerns. I believe this is the disadvantage of a travel broker - they have no real capacity for quality control.
Reviewed May 16, 2024
We started working with Zicasso Luxury Travel in August of 2023 to plan our dream trip to Australia for the spring of 2024. Our journey included visits to Cairns, Melbourne and Sydney. The travel agent Zicasso connected us with secured all of our hotel reservations for each location, tours at every location, transportation by private transport or domestic flights along with restaurant recommendations and reservations. I have used Zicasso twice to plan a vacation to Italy and Australia. I will continue to use them for future international travel. They make the whole process easy and fun.
Oregon
Reviewed April 28, 2024
We were referred to Zicasso by friends. Zicasso introduced us to two travel agents in Italy who provided possibilities about a two week vacation in Italy. We chose the one who provided a detailed and insightful itinerary for our trip. The trip went off without a hitch. We visited cities and cultural sites from Rome to Lake Como. Our drivers and guides were all excellent! We will reach out to Zicasso again for our next adventure!
Reviewed April 24, 2024
Very recently we contacted Zicasso to plan a vacation visiting the northern part of Spain. Zicasso connected us with two travel agencies with experience in that part of Spain. Each one spent time reviewing with us ideas and places to visit. Both were fantastic and very knowledgeable. We chose the travel specialists with whom we felt more comfortable and offered everything we wanted to experience. Transfers between airports, train and cities we visited were perfect. The hotels they suggested were impeccable, and all the guides were very professionals and provided us with all the information we requested. During all the trip we had a cellular the agency provided us, and contacted us through WhatsApp in order to check everything was as we planned. As senior citizens who need special care and comfort while traveling, as well as guides of the best quality, I can’t think of any other than Zicasso to help us design a perfect trip.
Reviewed April 17, 2024
We have used Zicasso in the past, and I have recommended them to friends. Each experience has been excellent. They make a point of understanding what we want in a trip and match us to excellent travel agencies. It is very comforting to know that when we go to countries where we don't know the language that we will be well taken care of. I will definitely use Zicasso when planning my next trip.
Reviewed April 12, 2024
My husband and I have used Zicasso for two big trips and both have been wonderful. We went to the Galapagos and Peru last year and this year we went to Thailand, Laos, Cambodia and Vietnam. The agents are professional and want nothing more but to ensure that you have a memorable trip within your guidelines of budget, a variety of experiences, good communication and clear expectations. I would not hesitate to use Zicasso again as we have many more places on our list to go to!
Reviewed April 11, 2024
Everything was well planned and handled professionally when there were a couple of travel issues. The agent I worked with was awesome. The tours were as advertised and the accommodations were all really nice. Great trip!
Reviewed April 10, 2024
This is the first time we used a travel company and were not sure what to expect. Zicasso made it easy find a local travel company in New Zealand. We were impressed with the professionalism of the individuals we had contact with from Zicasso. They are a great company with a solid and well-deserved reputation for excellence. We will use Zicasso for all of international travel in the future.
Reviewed April 9, 2024
One of the best decisions we ever made was to choose Zicasso to help us plan a vacation a couple of years ago. And now we can say we have used this amazing service for our past three overseas vacations. The service has been professional and comprehensive, and each travel experience has been unique and customized to meet our needs. We have enjoyed all the benefits of utilizing the knowledge and know-how of travel specialists who are experts in the areas in which we have traveled without the complication or hassle of being part of a tour group. The matching process has been slick and easy. And we have been able to work with the experts to craft our vacations to meet our specific travel hopes and dreams. We recommend Zicasso to all our friends and family.
Reviewed April 8, 2024
This is my second time using Zicasso to help me plan a trip. In 2017 we had a fantastic trip through India and in 2024 most magical experience in Greece. The people that Zicasso connected me with to plan these trips really listened to what I wanted out of the trip and tailored all experiences to my needs. Huge thanks to George in Greece for his attention to every detail. I cannot say enough about how smoothly both of these trips went as far as transportation, accommodations, and special excursions. I will use Zicasso again when I want a hassle free trip. Thank you so much for these adventures.
Reviewed March 31, 2024
We are 4 women in our 60's and 70's who traveled to Japan with Zicasso via Tokyo Way. Carl was our contact person. He provided us with excellent, knowledgeable and flexible tour guides and drivers who went out of their way to make the trip enjoyable. The itinerary was varied, organized and included many interesting and unique experiences for us. Carl was extremely responsive to our physical and dietary needs and available to answer questions promptly. Our accommodations were lovely throughout the trip.
Reviewed March 22, 2024
I was panning a trip to Costa Rica and Zicasso showed up in my search. I decided to try their service and am very glad I did. Using Zicasso was easy and efficient. I was able to describe what I was looking for in my trip and then they paired me with 2 local Costa Rican agencies. Through email and Zoom I was able to pinpoint and customize my trip with a travel agency. I felt secure in knowing they were vetted. I am not sure how I would have found a trusted travel partner in Costa Rica without Zicasso. Often I plan trips entirely on my own but it was a relief to have an in country travel agent. All aspects of the trip from panning to execution were perfect. Thank-you Zicasso.
Reviewed March 18, 2024
This was our third trip using the Zicasso travel company referrals. All have been topnotch. Given that we were unfamiliar with North Africa the travel suggestions and arrangements were perfect. We truly had no complaints. You need to do the work of listening and comparing when you receive the initial travel companies' itineraries. I would suggest a couple of phone conversations to see how you sync with the agent but after that decision is made they usually take it from there incorporating your desires and interests into their planning.

Reviewed March 13, 2024
We have used Zicasso to source travel operators in Africa, Asia and South America and could not be happier with the recommendations they provided. The questions posed help Zicasso identify the perfect match for your travel needs and preferences, and the best part is there is no fee to connect you to potential operators, who in turn contact you directly (via the Zicasso platform) and then submit proposals for consideration, so you get to choose the one you want based on chemistry and fit; we have only been matched to operators that match our budget, demonstrating Zicasso's ability to curate across all price points. We have recommended Zicasso to family and friends who have used them for Africa and South America and were very happy as well. We fully intend to continue to use Zicasso to help us source our next adventure!
Reviewed March 1, 2024
Zicasso referral service made it very easy for us to plan our vacation itinerary. I would not have been able to create such wonderful vacation plans without the help of the referred company. I will definitely use Zicasso in the future.
Reviewed Feb. 28, 2024
We asked Zicasso to put together a tour package so that two of us could see the area surrounding Quito, Ecuador. After some discussion, Zicasso put together an excellent package that included lodging, a guide, car, and some food and entry fees. We loved every aspect of this package. Zicasso was easy to work with and the prices were reasonable. Every possible detail of our tour was perfect!
Reviewed Feb. 27, 2024
We were so completely satisfied w/ Zicasso! From the beginning to the end everything went off without a hitch! We will definitely use Zicasso again when planning a vacation overseas! We traveled to Cambodia & Thailand and everything was over the top fantastic!!
Reviewed Feb. 27, 2024
We have used Zicasso to arrange many of our Luxury trips. The recent 3 weeks in Uganda, Kenya and Tanzania were flawless. That makes 4 trips in a row that were perfect. Their business model works extremely well. Every tour company is extremely attentive to Zicasso customers' wants and desires.
Reviewed Jan. 22, 2024
We have used Zicasso's tour referral services on 3 occasions (2 to Italy and most recently to Spain/Portugal). Each time Zicasso has provided 2 in country tour companies that listened to our itinerary ideas and provided helpful feedback and considered our budget. From those companies, we could choose the best itinerary, price, etc. We have had an exceptional experience with each of the tour companies we have chosen to use.
Reviewed Jan. 5, 2024
Our trip to Thailand was amazing! We are grateful for the connections made and ideas gleaned from multiple expert travel resources. Ultimately we were guided through a thoughtful and well developed plan, a very professional and well designed trip to multiple regions throughout Thailand and the trip of a lifetime!
Reviewed Dec. 31, 2023
New Zealand is amazing. The coast, the mountains, the rainforest, the glaciers, the cities, the people. We were there for a month and loved it. Plus, Zicasso made it easy, hooked us up with a travel expert who all the pain out of planning a complicated trip. From boats to helicopters to private guides, can't say enough good things about the custom services that were arranged for us. Zicasso will absolutely be the first step of our next trip too. Cheers!
Reviewed Dec. 27, 2023
From the beginning, we were highly impressed with the services and responsiveness of Zicasso. I reached out to the company to arrange for a trip to Cuba. They were immediately responsive and we were impressed with their rather exhaustive questionnaire that sought to identify our objectives. Once we had fashioned an overall set of expectations and time frame for the trip, they got us in touch with an appropriate travel agency and we could not have been more pleased with the overall structuring of our trip, attention to detail, and attentiveness to our desires or the in-country execution of the trip plan. Within a compressed period of time, we learned and saw a great deal and had an extremely enjoyable Cuban experience. So, our verdict to Zicasso: Well Done.
Reviewed Dec. 26, 2023
We were well treated every step of the way, from initial planning phone calls to the daily activities. Our guides were uniformly courteous, well informed, and enthusiastic. We couldn't have asked for more!
Reviewed Dec. 9, 2023
Zicasso planned a wonderful and successful 10 day trip to Budapest and Vienna/Salzburg for my husband and me in June 2023. They were fabulous helping me coordinate every detail which included planning around my husband’s schedule as he was attending a conference first in Budapest first. My husband is older and cannot walk long distances so they arranged for a wheelchair and personal guides which we requested. Our tour guides were wonderful, informative, easy to be with and adapted our schedule so easily when we had a few hiccups such as a museum being closed or a wheelchair which needed to be replaced. I cannot recommend them enough!
Reviewed Dec. 2, 2023
My husband and I used Zicasso to find a private local travel agency for our Morocco trip. The process using Zicasso made a daunting experience to identify a local agency for a private tour so easy. Our trip was excellent and we would definitely use them again with confidence. Zicasso provided us with two agencies to evaluate. The process was fast, easy, and communication clear.
Reviewed Dec. 1, 2023
This is our 5th Zicasso vacation. We have done London, Italy, Spain, Iceland, and now Portugal. Their agents are top notch! Most trips have been flawless…and for those where minor issues have popped up (it is travel, so to be expected), the agents have always resolved it quickly. Really can’t recommend them enough! I love having multiple bids on our trip so we can pick the best of both.
Reviewed Nov. 15, 2023
We just completed our third trip arranged through Zicasso; a 30-day tour of New Zealand and Australia. This trip involved a lot of moving parts including 10 domestic flights, hotels, rental cars and some amazing local tours recommended by our agent based on over a year of careful planning via telephone and e-mail focused sharply on our individual preferences. As experienced travelers we often compare notes with other travelers and all three times now the agents engaged through Zicasso have proven to be among the best in class for their regions. International travel is expensive and vacation time is unrecoverable so we look for really good local expertise to help in planning and in making the bookings for us based on first hand local knowledge. So far, Zicasso has delivered agents with that expertise and we are starting to plan for the fourth.

Reviewed Nov. 2, 2023
Zicasso is a referral service. Tell them where you want to go and they will find 2 local companies to bid against one another in providing trip plans. I have used them twice (Europe and Morocco) and find them very responsive.
Reviewed Oct. 30, 2023
I used Zicasso to select a local travel agent for a trip to Iceland. It worked out perfectly. We were very pleased with the recommendation made and the trip. I expect that I will use this service again for other trips.
Reviewed Oct. 28, 2023
I have used Zicasso three times now for large international trips. Their website is very helpful in exploring destinations at different times of the year. They respond very quickly and connect you right away to other companies that specialize in the region you're visiting. I definitely recommend starting with Zicasso when you're looking to plan a big trip,
Reviewed Oct. 12, 2023
I have used Zicasso 3 times now and all 3 times have been exceptional! I love the ease of traveling with them and the trips I have taken have been memorable. I have been to Italy twice and Peru. Twice as a group of girls and another for my honeymoon. They do pair you with the best agencies according to your needs. While I spend more than doing it myself, it’s worth 100% the peace of mind and the seamlessness of the entire trip from when you first land and on.
Reviewed Oct. 7, 2023
Custom trip to Greece, Croatia and Slovenia. Perfect itinerary with flexibility as needed. Hotels were great, guides were personable, and professional. Friendly and safe drivers. All around awesome trip orchestrated with creativity and care. Thank you Zicasso! We’ll be back!!
Reviewed Sept. 27, 2023
Zicasso offers an easy way to find top rated local travel agents anywhere in the world. After answering some questions to identify my personal interests and needs I was quickly contacted by 2 local agents. They each created an itinerary specifically designed to meet my needs. The one I decided to work with was excellent. I highly recommend Zicasso as an excellent way to plan foreign travel.
Reviewed Sept. 26, 2023
This August and September we had a wonderful trip to Switzerland which was created by Bjorn **. He did an especially good job listening to our ideas, providing expert guidance, personal recommendations, and incorporating everything into an exciting well-planned itinerary. Whenever we were unsure of anything on our itinerary or had just simple questions, Bjorn was always available to answer. It is difficult to single out examples as there were so many amazing experiences. But we really enjoyed Glacier Express, the old town of Lucerne with Night Watchman tour, charming town of Zermatt, and trips up to view Matterhorn, Titlis and Gornergrat. We would definitely recommend Bjorn and his team as a knowledgeable and professional agency. Thankfully Iryna and Dan, Venice Florida.
Reviewed Sept. 18, 2023
This is the second time we have used Zicasso to plan a vacation. The first was a 2 week trip to Scotland in July of 2019. After that fabulous experience we used them to plan our recent trip to Italy. Zicasso connected us with two travel agencies who each spent time on zoom reviewing our ideas for our trip. We chose the travel specialist we felt most understood our style of travel. She was talented and knowledgeable and attended to every detail. The accommodations she arranged were exactly what we had hoped they would be. The transfers between cities in Italy were seamless and the guides and tours were interesting, knowledgeable and professional. The agency even contacted us through WhatsApp daily to resend QR codes and reiterate travel details so nothing fell through the cracks. We wouldn’t think of planning another vacation without contacting Zicasso first!
Reviewed Sept. 15, 2023
Zicasso helped me experience a trip of a lifetime; I could not have put this together on my own and consider myself a professional traveler! My friend and I visited Scotland and Ireland. I was helped with booking guides, tours, accommodations, transit, and meals. Every aspect came together, perfectly. I am now back home and just want to go back!

Reviewed Sept. 13, 2023
This was the first time using Zicasso to plan a trip. From start to finish, we had an incredible experience and were catered to by our interests. We went to Iceland, and we had a phenomenal adventure tailored precisely how we had envisioned - from the epic landscapes, luxurious hot springs, massive waterfalls, glacier hiking, and snorkeling between the tectonic plates to exploring a recent volcanic eruption's lava fields. We saw and did so much during our nine-day stay! Also, the accommodations and excursions were 4-5 star ratings. We are so grateful to have found your services and to have had an excellent travel experience that was seamless and enjoyable. We look forward to planning our next vacation using Zicasso - we can't wait!
Reviewed Sept. 11, 2023
We used Zicasso to find a travel agent for a trip to the UK. The referral was speedy and we received information about two companies that specialized in the type of trip we wanted to take. We were contacted by the agencies and ended up booking with one of them. Zicasso gave us peace of mind to book an expensive trip with a vetted agency. I will not hesitate to use them again for future travel plans.
Reviewed Sept. 8, 2023
This is the second time we have used this company. We designed a 10 night trip covering six different towns/cities in Croatia and two National Parks. It was a rigorous agenda by design, but having drivers and guides set up ahead of time made it very feasible. Agency gave us a lot of ideas and provided selected historical/boutique hotels for us to choose. We visited Dubrovnik, Split, Krka Ntl Park, Plitvice Ntl Park, Zadar, Rovinj and Zagreb for overnight stays. We also visited some smaller historical towns near these areas with guides.
We did have one full boat day to the islands cancelled due to weather (agency contacted us the night before). We could not have covered this much of the country without their help particularly the drivers since many of the town were walled towns with limited parking. Recommend going to Croatia later in August or September when cruise boat tours slow a bit, but weather is still warm enough to swim in the Adriatic.
Reviewed Aug. 31, 2023
The planning of my trip was planned and adjusted to my liking. They were extremely helpful. During my trip the personal guides were very helpful. From planning my trip to the last day of my trip they were ALWAYS available and beat all expectations. I highly recommend them!!
Reviewed Aug. 8, 2023
I have used Zicasso to plan four family trips. I am an experienced traveler, used to making my own arrangements, but these trips were to places I was not familiar with, and I felt I needed expert guidance. In each case, we were led to great accommodations, and tour and travel suggestions that maximized our pleasure and made efficient use of our time. We saw things we anticipated seeing, and had some adventures we could not have imagined. I feel that Zicasso has made a real contribution to my family's happiness. I recommend them without reservation.
Reviewed Aug. 7, 2023
My husband and I had the most amazing experience visiting the Amalfi Coast; it was a dream come true. Everything went without a hitch; from the hotels, the tours & the guides, and the transfers, we couldn't be more pleased with this trip and the great itinerary put together by Franca and the team. We visited, Napoli, Sorrento, Pompeii, Capri, Amalfi, Ravello, Positano & Minori. We couldn't have covered this much territory without their help. The trip was packed with the most incredible activities and locations. This was a Bucket List trip that was finally realized thanks to the great work of this travel company. The most memorable moments were the Capri Boat Tour & Path of Gods Hike. We would definitely take the trip again and highly recommend it to our friends and family.
Reviewed Aug. 4, 2023
I found this company on Google and they were very responsive to my questions. They matched me with an agent that really understood the wants and needs for our family vacation. My trip was thoughtfully planned and I had support throughout my travels. They were a message away if I needed them. I would highly recommend!
Reviewed July 28, 2023
I love to plan my own trips and dig into the details of what we will be doing. Planning an overseas trip was a bit overwhelming for me. I heard about Zicasso from my daughter and it was a perfect fit for me. I could work with a travel agent that they recommended that had more knowledge of the areas we were visiting yet I could provide input on what we wanted to experience. We worked back and forth to design a trip that worked perfectly for us. I've mentioned Zicasso to many people because of this experience and plan to use Zicasso again in the future, especially if traveling overseas.
Reviewed July 25, 2023
Our family used Zicasso to plan a family vacation to Italy. The entire process was extremely easy, with great communication during the planning process. We knew we wanted to see the main landmarks, but we asked for recommendations on other places to visit. The team at Zicasso recommended a few stops, Civita di Bagnoregio, Balsamic Vinegar tasting in Modena, and a visit to the Ferrari Museum. All of these were perfect additions to our trip. Every aspect of the trip was planned to perfection and moved like clockwork. I cannot recommend Zicasso enough, our family will definitely be utilizing them again for our future travel needs.
Reviewed July 25, 2023
My family and I had not traveled overseas since before the pandemic and wanted to book a fun adventure that didn’t require us to do all of the research. Zicasso was an excellent option that provided us with customized options for a trip to Iceland that was perfect for our family of 4 (including 2 teenagers). I highly recommend using them for your next trip.

Reviewed July 19, 2023
We were planning a trip to Italy for 11 family members and wanted expert advice about how to plan activities for 5 children ages 10-14 while making sure the 6 adults were also pleased. Zicasso referred us to an excellent travel club, and the trip was a huge success. We could not have planned it on our own.
Reviewed July 18, 2023
I have used Zicasso a number of times over the years and have been very happy with the results. They always coordinate my trip with the right agents and I am able to customize my itinerary to suit my family's needs.

Reviewed July 17, 2023
When I wanted to plan a trip to Scotland to include getting married in a ruined castle, I had no idea where to begin. I Googled something like UK travel planners and Zicasso popped up. I filled out their form and got a response within hours, even though it was Sunday, and I was contacted by several different companies the very next day, one of which I chose and everything was perfect! Zicasso made it easy!
Reviewed July 14, 2023
This was our second trip with Zicasso. We find them very easy to work with. They have travel partners who will book the overseas flights and provide travel insurance. We took advantage of both services. The travel partner that we selected for our trip to Portugal was wonderful. They were responsive to our requests in selecting hotels and tours. We like small, distinctive hotels and all four of our hotels fit that bill. They gave us very helpful restaurant recommendations.
They were flexible enough to make changes to our travel program when we realized that what we requested was not really what we wanted. Most importantly, when our flight from Lisbon to Madeira was cancelled until the next day, they found us a very nice hotel room in a very crowded Lisbon. They even picked us up at the airport to take us there.
Reviewed July 6, 2023
Zicasso provided my family with an easy travel planning experience, excellent communication, and great accommodations. Everyone I worked with in the company, from the travel advisor to the driver who picked us up at the airport, was friendly and professional. I would absolutely use this company again.

Reviewed July 3, 2023
I was looking for a custom itinerary in Iceland. They responded, took my rough agenda and preferences, then created a wonderful complete trip. I got expert advice that I heeded that greatly enhanced the trip, and their tour and hotel recommendations were all terrific! And, I thought the price was quite fair. We’ve traveled a lot, and it is rare for us to be this impressed. Would use them again in a blink.
Reviewed June 30, 2023
This is the second time I used Zicasso for my family vacation. We had a total of 5 people and we were all 100% satisfied with the service Zicasso provided. Zicasso took care of all our private walking tours, boat excursions, restaurant reservations, airline bookings, and so much more. I highly recommend using Zicasso for your next vacation, I personally can’t wait to use them again for the third time.
Reviewed June 29, 2023
We found Zicasso on a Google search for travel agents in India. They were very thorough in their questions as to what we wanted to see and do, then provided us with 3 options to choose from. We were extremely happy with Zicasso and will use them again for our international travel needs.
Reviewed June 28, 2023
This is my third trip with Zicasso and I continue to be impressed with the caliber of their services. We are recently returned from Iceland where Zicasso helped me plan a 10-drive self-drive tour. Each day was beautifully curated with activities and tours with excellent accommodations at night. The trip was seamless and thoughtfully designed. I cannot recommend Zicasso highly enough to anyone planning adventure travel!

Reviewed June 26, 2023
We contacted several companies we found online that would assist us in putting together a tour through Italy following a cruise that ended in Civitavecchia. Zicasso was one of the first to respond and was very helpful right from the start. We chose them mainly because of their responsiveness and their ability to pull together something for us to review quickly. Once we began working with them we had many chances to customize what we wanted to see and for our budget. The entire process was handled professionally and in a timely fashion. We finalized the plans and made payments and signed documents easily. Once our tour began we were not disappointed- everything was as described and though there were some minor hiccups, everything was sorted out quickly. We plan to use them again on our next trip.
Reviewed June 23, 2023
Zicasso Made the entire travel experience completely stress free and thoroughly enjoyable. They hooked us up with truly excellent companies for our trip planning and then continually stayed in touch with us before, during, and after the trip to ensure everything was perfect. I cannot imagine doing any further travel without using them.
Reviewed June 21, 2023
I was looking for a unique vacation experience and upon doing some research found Zicasso. They understood exactly what I was looking for and I was quickly provided with 2 itineraries to work from. We made a decision and were able to fine tune to make sure it was tailored specifically to our needs. We wanted to tour the lakes of North Italy in a unique way with private tours and the trip that was put together by Zicasso exceeded all expectations. We are already thinking about where we want to go next so that we could partner with Zicasso once again for an awesome experience!
Reviewed June 21, 2023
Zicasso was a great and convenient way for us to plan our first ever trip to Europe/Italy. We didn’t know where to start and they provided us with 2 quality options in a timely manner. I will use again.
Reviewed June 15, 2023
We wanted to go to Europe but didn’t know where to start. We quickly found Zicasso and we are SO glad we did! I recommend the company to all of my friends. Zicasso put us in touch with 2 travel companies that knew the countries we wanted to visit well. We had the most amazing, action-packed, tailored specifically to our family itinerary at a fair price! We definitely will look to Zicasso every time we plan an international trip!!!
Reviewed June 14, 2023
This is the 3rd time using Zicasso. They again they referred me to an excellent agent who customized our trip to Turkey perfectly. I plan to keep using Zicasso for travel to other countries in the future.
Reviewed June 12, 2023
I did a general search for “Africa safari” and Zicasso came up. I input my information and they promptly provided me with two companies that could give me what I was looking for. Within a very short period of time, both reached out to me regarding my travel plans. I found that making a choice between the companies was difficult as they both were exceptional in their offerings, communication and follow through. We had a wonderful trip with our chosen safari company - which I would not have found on my own.

Reviewed June 5, 2023
I have used Zicasso's referral service to plan two trips (Italy, 2018; Costa Rica, 2023). In each case, Zicasso provided two potential travel agents who each listened to what I hoped to achieve from the trip, then proposed an itinerary designed to meet my goals. Both resulting trips were extraordinary. In both cases the travel agents I selected were very responsive to my communications and requests. They outlined itineraries that conformed to my vision for the trip, and they took care of all the logistics (other than our international flights). In both cases the transportation within the destination, accommodations, experiences, and guides were excellent and met or exceeded my expectations. Using Zicasso provided the advantages of having access to travel agents who have intimate knowledge of the country we were visiting, customized the itinerary to my specific goals, provided a private travel experience, and then managed the trip logistics.
Reviewed May 31, 2023
After deciding to go to Scotland, we contacted Zicasso, who connected us with two travel companies, with each providing a possible plan for our holiday. While one company did not fit our needs, the other one was clearly a perfect fit. We feel so lucky to have found them. We completed our Scotland holiday which was perfect in every way. Next time we plan to travel, we will again contact Zicasso for possible references.
Reviewed May 31, 2023
We have used Zicasso two times for referrals to travel agencies. Once for Australia and recently Greece. Great results from the selected agencies. Both were responsive and provided an excellent service.
Reviewed May 30, 2023
I found this company online and I said “sure let me see if they can help me plan a honeymoon”…. And best decision I have ever done! They sent me two amazing Italian Travel Companies that called me directly from Italy and talked to me on the phone about what I want for my trip. They both sent me a draft package plan and I picked one of the companies. 1 month later they sent me a trip/document and I went in and said “I like this” and “Can we change the amount of days in Rome?” I wired 20% of the total trip over 3 months before my trip and the remaining 80% 1month before we flew out of the states. Also 1month before our trip they sent us an in-depth Word document on exactly what we will be doing.
My wife and I kept saying the entire trip how “this is the best thing ever!” We got early access to every church, museum tours, etc. Everything was amazing! Best honeymoon ever and I didn’t have to do almost anything. Just setup my plane tickets and showed up with the printed 60pages on where to be at and at what time. We got a huge kick out of it that they even had private drivers pick us up in luxury cars to take us to the train, airport or for our tours. We went to Rome, Positano (Capri), Pompeii & Venice. 10 day trip! This company is amazing! Thank you for all the memories! Best decision ever!
Reviewed May 19, 2023
I found Zicasso a great resource for specialized, customized international travel. They provided great and reliable resources who proved to be excellent at their jobs. From the initial intake they sourced the right teams for me to select from to get exactly what I wanted within the budget I was looking for.
Reviewed May 19, 2023
A repeat customer of Zicasso services. We were very pleased with the easy initial process to engage our travel advisor and the steps required to start planning our trip. Our travel advisor was knowledgeable of our location, offered suggestions, and most importantly listened to our needs and desires for a great trip. Although this trips was delayed 3 yrs due to covid, it went off without a hitch. Overall a good travel experience.
Reviewed May 11, 2023
Zicasso was easy to use and Zicasso responded quickly and thoroughly to my inquiry. The outfitters from which Zicasso obtained bids for our trip were reputable, knowledgeable, and trustworthy. Working with Zicasso made our trip planning effortless.
Reviewed May 11, 2023
My family and I the best trip to Morocco! We traveled with 2 kids (ages 6 & 8). We had the perfect tailored trip and felt we had everything we needed and wanted to do while traveling. The guides and the driver that they coordinated us with went so smooth and we learned a ton. Such a wonderful country to visit!
Reviewed April 20, 2023
This evaluation is for the second vacation trip my wife and I had through Zicasso. This was a two-week trip to France for my wife and me during the first two weeks of April, 2023. This was a tailored design specifically for us, planned thru Zicasso and their local agents. Highlights for us included: Sainte Chapelle Chapel in Paris, D-Day beaches in Normandy, Mont St Michel, getting to see several of the major chateaus in the Loire Valley-Amboise area, seeing the countryside and several beautifully preserved and historic cities and villages in the Avignon, Southern France area, and getting to dine Michelin-starred restaurants in Paris and Avignon.
We are very happy with the knowledge and professionalism of the local travel consultants that contacted us and designed/planned this opportunity. The planning was flawless. We could not have asked for better attention to detail. Drivers were always on time, courteous, and knowledgeable about our locations. Cars were clean and pleasant. Local guides were terrific and fun to be with. Our set of tickets were emailed to us a few days prior to our flight. That included a package of point-of-contact info and telephone numbers for activities throughout our trip. We fully expect to continue using Zicasso for future travel of this type. For anyone looking for well-planned, customized and curated, and low-stress travel, I highly recommend Zicasso.
Reviewed April 15, 2023
We have used Zicasso three times to find travel agents for vacations outside the United States. Each time we were promptly matched with local experts who provided us (without obligation) possible itineraries with hotels and private guides. We then set up phone calls with the agents to discuss the itineraries, our budget and travel interests before deciding which agents to book our trip with. Every time we've had wonderful hotels and private guides. Zicasso really simplifies vacation planning with its terrific website and excellent referral service to quality local travel agents.
Reviewed March 20, 2023
For two foreign vacations, Zicasso has connected me with quality travel resources that have helped me to plan perfect trips that were well executed from start to finish. I will definitely use them again.
Reviewed March 16, 2023
I have utilized Zicasso twice in planning a customized travel adventure. Both times I have been able to select a travel designer that was very knowledgeable with my desired area of travel. One trip was just completed and was amazing. The second trip had to be postponed due to covid, but I found the travel designer very flexible and accommodating in making all of the necessary rescheduling.
Reviewed March 10, 2023
I have used Zicasso to plan numerous overseas holidays, including Cental Europe, South America, Australia and New Zealand. They have provided great services every time. I will continue to use their service.
Reviewed March 4, 2023
This is my third time using Zicasso to connect with a local tour operator. The experience is always simple and easy to navigate. It is great to have the ability to work with local people who are knowledgeable about their region and are always eager to make have the best experience. The customized itineraries are made around your own personal interests. I have planned trips to many places including the last one to Galapagos and it always exceeded all expectations. I will definitely recommend to use Zicasso for any trip planning and I will continue using their services.
Reviewed March 1, 2023
We were looking to do an expanded vacation trip to South East Asia. We have always done group tours. After getting in touch with Zicasso, they recommended two tour companies that put together custom tours. We contacted the two companies and they interviewed us for likes, dislikes, timing and budget and came back with proposals for sample trips. The trips were very different than typical tours and you get to make changes based on your likes. The bottom line we had a fantastic vacation are are very pleased with our experience.
Reviewed Feb. 24, 2023
This is the second time my husband and I have used Zicasso to connect with a local tour operator. We love the ability to work with someone who is deeply knowledgeable about their region to create a customized itinerary around our personal interests. As a result, our trip to India exceeded all of our expectations. In addition to the spectacular sites, we were able to meet with local families to experience the culture.
Reviewed Feb. 6, 2023
My husband and I have used Zicasso's services twice now. Once in fall 2019 for a trip to Italy. We like planning tours in morning and explore rest of day. We wanted to stay in the city so we didn't have to use uber or taxis and could walk everywhere. The trip was amazing and planned per our desires. Hotels recommended, small tours, pick up services from hotel/airport/train station etc. all were without issue.
This year we went to Australia/New Zealand, when we were planning fall of 2022 for January 2023 trip, we chose Zicasso again. As above we wanted to stay in the city so we could explore on our own. Again, the trip was amazing from hotels, private drivers from airport, tours suggested and planned. We had one on one conversations with travel agent before the trip and during the trip. We went to Australian open one day and other trips were planned around it. We have recommended Zicasso to friends and family and will continue to use them in the future for our world trips. I liked that they do the work and have suggestions for our location and I don't have to do the research or planning. You give them a budget and they stick to it.
Reviewed Feb. 2, 2023
I am a first time user of Zicasso. We found the service really useful and effective at connecting us with several good quality travel coordinators who in turn provided us with options to consider. We ended up with a great trip involving four separate cities and daily activities over a two week trip. Even with all these complexities everything went surprisingly smoothly. Very thankful for the service.
Reviewed Jan. 31, 2023
I was planning to visit Cuba but didn't know where to start to look for a reputable travel agency. When Zicasso turned up with my online search, I decided to to give it a try. As it turned out, the travel agency it introduced me to was excellent in designing and implementing a very satisfying itinerary for us and we had a great time in Cuba.
Reviewed Jan. 26, 2023
Zicasso hooked us up with a wonderful travel agent. We toured Australia and they provided everything we needed. We told the travel agent what we wanted to see and she scheduled and reserved the hotels and flights as well as ground transportation. We were provided a detailed itinerary. All we had to do was be at the right spot at the right time to be picked up. Sometimes meals were provided on the different tours but sometimes not. It stated on the itinerary whether we got a meal or if we were on our own. The hotels were perfect for us. Thank you Zicasso for providing such a fabulous vacation. I would not hesitate to use Zicasso again.
Reviewed Jan. 26, 2023
They made it very easy for me to set up my international travel. They communicated very well and made sure that the process was going well and also followed up after my travel to make sure everything went well!
Reviewed Jan. 21, 2023
Our trip was planned with Zicasso, and we could not have been more pleased with the entire experience. Zicasso planned according to our needs and wishes, our schedule, our likes and dislikes. But it was so much more than that. Every detail was communicated with us, reviewed, and settled before we left. We had a fully detailed itinerary planned, including “off days” where we did something on our own, which included doing nothing, reading a book by the pool. There was no pressure from Zicasso to get everything booked immediately. We had time to review, change our minds, and add new excursions before we settled on our final plans. And the communication was excellent.
The hotels we stayed at were divine, and fit our wishes exactly. We wanted smaller boutique hotels that would pamper us a bit, and that is exactly what we got. Truly special. Our guides for our many excursions were phenomenal. They were knowledgeable about so much, eager to please, patient, courteous, and kind. Our drivers kept it easy for us, and were experts at navigating some pretty tricky terrain. Zicasso was new to me, but I will definitely use them again for future vacations. It was the best vacation we ever had!
Reviewed Jan. 3, 2023
This is our second time using Zicasso. Our first was to South Africa and we just returned from New Zealand. In both cases we were set up with two travel agents who customized an itinerary based on the parameters we had set and what we were looking for. We chose who we wanted to work with and in both cases they exceeded our expectations. Our New Zealand trip was a self drive and the attention to detail is what made everything go without a hitch. Every reservation was in place, every activity, they were ready for us. The accommodations were five star and the meals were superb. When we needed a driver, he was waiting for us. The detailed itinerary we were given made driving incredibly easy. There is absolutely nothing we would have done different. Looking forward to using Zicasso again when we plan our next journey.
Reviewed Dec. 12, 2022
I have used Zicasso twice to help with travel plans. In each case I identified what type of trip I was planning and they were able to direct me to firms who specialized in the area. The trips were an effect, designed with my specifics and their in-depth knowledge.
Reviewed Nov. 25, 2022
We planned to travel to Southern Africa in 2020. Zicasso introduced us to two agents. We interviewed them both by phone and chose one. Our trip was planned at the end of 2019 and then COVID happened. We had to rearrange dates twice. We got exactly the quality and personal attention we were looking for. Given the Zicasso discipline and controls, communications were secure and very timely. The agency we used for our trip took less than a business day to respond to any issues. Zicasso’s process for monitoring service providers is first class. We would definitely use Zicasso again.
Reviewed Nov. 16, 2022
Recently we had been to Tanzania and Zanzibar in Africa for about two weeks. We went with a local travel agency under Zicasso and we had an amazing experience. The guide was excellent and the camps we stayed in and food all were really good. I got Zicasso's name from a friend who went to Egypt so I tried for our Africa tour and we had a trip of a lifetime. I will go again with Zicasso for our next travel plan.
Reviewed Nov. 8, 2022
We recently returned from our 2nd trip planned thru Zicasso and their local agents. The first was Andalusia, the 2nd Greece...Both were 3 weeks. In each case we were extremely happy with the knowledge and professionalism of the local travel consultants that contacted us and helped plan these trips. In effect, we interviewed them and they us. Our selected "on the ground" planners were excellent. We could not have asked for better on site coordination, planning, and attention to detail. Obviously, these planners were selected by Zicasso and, again, they were perfect. Drivers were always on time, courteous, and knowledgeable about our locations; hotel options and those we selected were outstanding; local guides were terrific, and fun to be with.
Domestic travel, when required was well planned...Tickets delivered to our hotel the day before. Having planned many trips (accommodations, car rentals, etc.) ourselves, we decided we no longer wanted the stress and hassle associated with getting around on our own. These 2 trips have spoiled us for future travel. There is no doubt that we will continue to use Zicasso for future travel of this type. Anyone looking for well-planned, curated, and stress-free travel must consider Zicasso.
Reviewed Oct. 24, 2022
This company has proven to be good as they say. I wanted to plan a trip to Italy and Zicasso had matched that I went with and was very pleased. The trip was planned to a T and was fantastic. I would highly recommend this agency for help in planning any trip.
Reviewed Sept. 15, 2022
My husband and I wanted to plan a bucket list trip to Great Britain which would encompass specific sites that we were interested in visiting. No prepackaged tour would have been able to serve our needs. We were referred to Zicasso by a friend who had used their services for a trip to Italy and they were very satisfied. Zicasso referred us to two companies which had experience in planning trips to Great Britain. We talked to both of them and ended up selecting one for our travels. The company planned an amazing trip for us that involved many tickets and travel connections. We were very happy with the referral to this company.
Reviewed Aug. 30, 2022
Spain travel: I typed in google Spain luxury travel and Zicassso came up. I decided to give it a try since I had since theri company show up before. They directed me to their Spain tour operator. They contacted me and asked few questions. They came back with a proposal which after a couple of phone calls not accepted. They delivered everything they offered. Transfers were on time, every time. Hotels as expected. They informed one day prior to activity the meeting time, place and driver and tour guide phone numbers. Tour guides were actually very knowledgeable. Drivers extremely courteous. My whole family had fun. I have no doubt in recommended their services. No worries luxury travel!
Reviewed Aug. 25, 2022
Each time I have used them they have provided the quality of personal service which have made my trip totally carefree and enjoyable. They have connected me with travel services which I could never have found on my own. I will be using them for every trip in the future. They have succeeded 5 times out of 5. It’s no coincidence, it’s quality.
Reviewed Aug. 17, 2022
I have used Zicasso twice now, the first trip was back in 2017 to Croatia, and the agent helped us with a wonderful trip that included Croatia, Slovenia, and Montenegro. That time was a family trip for 7 of us. We had great experiences. The hotel, the local tours, the private drivers, and the guides were outstanding, so this year, in 2022, I had to plan a romantic trip to France, so I decided to contact Zicasso again. Yes, the price was a little higher than our budget, and some of the hotel rooms were outdated, but overall the trip to France was planned well. The agent who I worked with is there for us; anytime you need them, you get a response. The trip was smooth, and all the local guides were knowledgeable and on time. I know if I planned the trip myself, I would save some money, but because I don't know the area well enough that I won't want to take that risk.
The agent who I worked with also upfront of the markup, and we even got some funds returned back to us because one of the trips got shortened. I don't mind some markup since they are doing all the planning and the work, and if I don't want to pay the markup, then I will have to do things myself. the bottom line is the trip was fun, it met all we were looking for, and the local drivers and guides were all on time the only thing I can change is yes, some of the hotels were outdated, and wish we could have better ones. BUT all the hotels were at super great locations. If I am planning for another trip, I would still get a quote from Zicasso again, and they were never pushy or expect you to sign up with them.
Reviewed Aug. 9, 2022
Our trip to Greece was wonderful and exceeded every expectation. From the beginning stages of planning the trip to every day we experienced while in Greece. The Zicasso team really listened to what we wanted on our trip - visit Santorini to experience the culture and scenery and visit an island with nice beaches which we landed at Naxos from their recommendation. Plus, plan activities that we and our 8 year old son would enjoy together. All the activities planned were wonderful, having every transfer set-up during the entire trip was amazing. We did not have to think but just show up, relax and enjoy ourselves.100% would do it all over again!
Reviewed Aug. 9, 2022
I've used Zicasso twice to plan really special family trips in Europe and South America. Both times I was connected with local agencies who listened to what we were looking for and hooked us up with experiences that were a perfect fit for our traveling style. I really appreciated how I could set the budget and they stayed within it without cutting corners.
Even though the local agencies were unaffiliated with each other they both worked the same way: very personalized service, working with a single person throughout the whole experience, strong attention to detail and excellent support the whole way. Travel was super smooth but on both trips we ran into unforeseen medical problems and both times the agencies were there to make sure we were taken care of. I am actually pretty excited to plan my next dream vacation with them! By the way--go see the Galapagos Islands! Wow!
Reviewed Aug. 8, 2022
Our family wanted to visit the Galapagos and didn't know how to start or who to contact. I had done some research and decided to go through Zicasso. They connected me with several travel agents. The whole experience was easy and they connected me with people that understood our expectations and that we could trust. The vacation was a trip of a lifetime and probably the most amazing vacation we have ever had. Zicasso made the experience less stressful. I will definitely use them again in the future.
Reviewed Aug. 2, 2022
I have mixed emotions writing this review. In 2019 my husband and I used Zicasso for our honeymoon to South Africa and it was just the most flawless and perfect vacation. We did a ton of things that the travel agency booked us including excursions/hotels and there were a lot of moving parts that just flowed so well together. I just couldn’t wait to use them again! Fast forward to 2022, we had a week of vacation in the south of France that my family and I were really looking forward to.
The agency quoted us $6,000 USD for 7 nights, 2 airport transfers and a day excursion with a private driver. My husband and I thought it was very expensive but with a family of 5, a presidential suite at a 4-star hotel we expected it. As soon as we got into our room and saw mold coming out of the air conditioner, the room was totally outdated, the balcony looking like it was about to collapse and the whole room reeking of mold, we stopped and asked ourselves where did the $6,000 go if the majority was to this room!?
I immediately told the hotel staff, they were booked up and couldn’t do anything that night. So the next morning I reached out to the agency and asked for a detailed receipt which they couldn’t provide. The gentleman mentioned Zicasso fees and the markups. I asked him numerous times where our money went to, I just couldn’t wrap my head around it. He was able to find 2 rooms at a much-updated hotel that turned out to be a million times better. I did my own research and found out the total cost of everything was just under $3,000 euros. I was livid. How could they overcharge us and take advantage of my family? I immediately contacted Zicasso and they mentioned they were doing an “investigation” during our trip and would reconnect as soon as we got home.
I had a phone call finally with an employee and she pretty much said Zicasso provides the marketing for these travel agencies and she can’t do anything for us to get even a portion of our money back. She says Zicasso has fees but it’s at the travel agency’s expense and shouldn’t be the customers. She also said that they will not be working with that agency anymore. I was mortified because my husband and I used our hard-working money for this trip that caused more headaches over anything. Zicasso is a marketing company, they are not in the travel business! This is so messed up because I have a few friends that are travel agents that don’t charge a thing since hotels/excursions etc. pay them to promote their businesses. Do your research and do not fall into a trap!
Reviewed July 24, 2022
I was planning a Spain trip for my wife and myself in 2019 for travel dates in 2020. I got proposals for an itinerary from several travel companies and liked Zicasso's the best. After talking to them and developing a final trip itinerary, I researched how long they had been in the business. Although that was pre-Covid times, I'm so glad I did that. Zicasso not only turned out to be a solid company, but also very easy to deal with when the trip had to be delayed, ultimately, to May of 2022. We just returned a month ago. The cost turned out to be a few dollars LESS than the 2019 final price. That's amazing in itself but more important to us was the ease of re-engaging with the same representative and having minor changes and additions handled quickly and efficiently. They even provided a hotspot WIFI device (at no extra cost) that was needed for GPS on rental car days, but also turned out to be the faster internet connection compared to most of the hotel connections. This is a fine fine company.
Reviewed July 20, 2022
I found the company while searching tour companies for my summer trip to France with the family. I was interested by the concept and decided to try it out. After entering some simple information including the dates we were traveling, destination and budget, I was able to sit back and see what happened next. Soon, I was contacted by a Zicasso advisor who explained the process. I then was contacted by 2 local agents in France (Paris and Lyon). I would highly recommend connecting with the agents by video chat if possible instead of phone only. They asked exploratory questions about what I wanted out of our trip, about the likes/preferences of our family and whether I wanted to drive or not.
After that, the two agents were able to start brainstorming activities. Each had some great individual excursions that sounded outstanding. Both took feedback well and modified their itineraries. Eventually, I selected the agent I felt most confident in and he was able to update our final itinerary to include the best activities from both companies. It turned out to be a great trip packed with everything we wanted. Hotel selections were excellent and showed the local expertise as locations in Paris were centrally located and close to multiple attractions and metro stops.
We could tell that he had used the lodging options many times before outside of Paris (Normandy coast and Loire Valley) as well. Restaurant recommendations were also outstanding. I did not want to drive so we had a dedicated van and driver throughout our itinerary outside of Paris. They were able to stick to our budget and I was freed from having to do any of the planning or booking details! I will definitely use Zicasso again for my next trip.
Reviewed Sept. 22, 2021
Personalized trip to Greece with flawless choices for activities. The tour guides were folks we would like to hang out with…It was like vacationing with friends. This was our 4th Zicasso trip and the best one yet.
Reviewed Aug. 11, 2021
I came across Zicasso randomly while looking for highly reputable travel agents for my honeymoon in Greece. I provided Zicasso with the dates of my trip and some activities that my wife and I were looking to do while in Greece. Zicasso found 2 excellent travel agencies who promptly contacted me and competed for my business. We chose the travel agent we felt we had a better connection to and the trip was perfect! I have already recommended Zicasso to family and friends for their vacation/travel agent needs. Thank you Zicasso!!
Reviewed April 1, 2021
I booked a family trip with Zicasso for last June 2019, what I thought was going to be a trip of a life time for my family of 8 and then COVID happened. I cancelled my trip within the 90 days in which their documentation says I’m entitled to a FULL REFUND. Ever since then I have been trying to get my deposit back from this company but I’ve had absolutely no luck. I send them emails every other day about this pandemic and how it's not my fault that this happened but they do not care. They refuse to listen and refuse to refund our money. My family is out 5000. Money we can use right now to pay bills but they don’t want to listen.
We’ve all been impacted by this pandemic, I’ve been out of work myself and for a company like this to keep our money is disgusting. They sent me a voucher for 2021 however Europe is in another lockdown and they think I’m going to expose my family to this risk?! I am appalled with the lack of action and compassion this company has in a crisis like this. I DO NOT recommend ever trying to plan a trip with this company.
Reviewed Feb. 29, 2020
We found Zicasso extremely useful in selecting our African safari guide & company. After completing the Zicasso input survey we were matched with two potential vendors. Both vendors reached out to us very quickly and provided excellent options. Knowing these vendors had already been vetted was a real confidence booster. We selected one of these two and were extremely pleased. Zicasso also made purchasing trip insurance very easy and convenient. We would definitely recommend Zicasso to other adventure travelers.
Reviewed Jan. 24, 2020
We were referred to Zicasso by a friend who used their services many times. We wanted to visit Egypt but we had no travel agent there who could help us organise the family trip. They put us in touch with a local travel agency and everything was perfect. We had a wonderful time and felt safe during all our trip, which was one of our biggest concerns.
Reviewed Jan. 15, 2020
The first time was three years ago for a trip to Greece, which was wonderful, but I won't review it here because it was so long ago. Bottom line, I had a great experience with Zicasso and their recommended travel companies for that trip that I looked them up again for a recent (Dec 2019/Jan 2020) trip to Australia. The response from Zicasso was immediate, and the response from the two selected travel agencies was within a few hours - despite the 16 hour time change between the US East Coast and Australia. We got a travel specialist who listened to our needs and wants, and put together a very lovely trip taking into account our wide variety of interests. I really appreciate her care in listening to what we wanted and turning that into a trip that was memorable and flawlessly planned. I will definitely use Zicasso again!
Reviewed Jan. 15, 2020
We have worked with Zicasso twice for family vacations with teens in locations in the Galapagos and in Australia. Each time, they found us terrific travel agents who came up with great, varied, itineraries that made everyone in the family happy. We were able to work with their agents on customized itineraries that met all our expectations and more.
Reviewed Jan. 13, 2020
My wife and I have used the Zicasso Team for seven vacations (Africa, Spain, France, Peru, China). I think that says enough to convince the most skeptical customer that they are outstanding. We look forward to using them again!!! Hopefully that day is soon!!! Absolutely 5 Star!!!!
Reviewed Jan. 7, 2020
We obtained Zicasso's web site through internet searches. We liked what we read regarding their services to refer travelers to quality tour companies. We were planning a family trip to Italy. Zicasso put us in touch with two companies that competed with several itineraries so we could get a good feel for the services and costs of each company. Eventually, one company wanted a large non-refundable service fee per person which would be applied to our trip should we go with them. Since they had been the higher cost provider, we continued to work with the second company with which we ultimately committed to use and had an exceptional experience in Italy.
Transportation was provided for our six travelers and luggage to get us to/from the airport, train station, tour sites. Train reservations were made, go to the head of the line tour tickets to various sites such as the Vatican, etc., were provided. The company used very reputable tour guides several indicating they had 25-30 years experience, and it showed. We had the trip of a lifetime, and couldn't be more pleased with Zicasso's research to provide quality in-country tour companies to make planning easier from the US.
An example of the better quality issue was the Vatican tour. My son studied in Italy for a semester and made a trip to Rome. Not knowing any better, he saw many tour guides outside the Vatican with credentials to provide tours. He indicated that his tour guide spent about 1/2 hour taking him through the Vatican museum, St. Peters Basilica and Square without a lot of detailed knowledge. Our tour company arranged to have a tour guide with 30 years experience, was transitioning to start working for the Vatican, and provided us skip the line tickets and a 3 hour tour, where her in-depth knowledge was on full display. Similar quality tours and drivers were provided for our visits to Napoli and Florence. Well done Zicasso.
Reviewed Jan. 3, 2020
Really enjoyed our experience with Zicasso! They did a great job start to finish with making sure our trip was planned and executed properly. Will definitely use again and recommend to others as well!!
Reviewed Dec. 24, 2019
Zicasso matches people who are interested in traveling with travel agents with expertise in the area they are interested in traveling to. I have used them twice; once for help in planning safaris to Southern Africa and another time for a trip to Panama. In both cases they put me in touch with terrific travel agents who I used to plan and book both trips. There is no pressure to choose a Zicasso recommended travel agent. The agents contact you and describe their expertise and services. The client can make use of them or not as they see fit. I found the agents who contacted me through Zicasso to be exactly what I was looking for; knowledgeable, helpful, and focused on tailoring a trip to my needs and interests. I plan to continue to use Zicasso in planning future travels.
Reviewed Dec. 16, 2019
We booked the private tour in Germany and private it was, from a driver picking us up to take to the next destination and the private tours which was just the three of us. The whole trip ran like clockwork, we had no stress or worries. The hotels were superb and suggestions for our free time taken. We had absolutely no communication problems and planning the trip in itself was an ease.
Reviewed Nov. 28, 2019
A close college friend recommended Zicasso. The travel service referred by Zicasso did an outstanding job of coordinating our road trip throughout Greece. This trip of a lifetime went without a hitch. We spent 2 weeks driving throughout Greece mainland with each destination coordinated by the recommended traveling service. We definitely plan to use Zicasso on all our future travel plans.
Reviewed Nov. 8, 2019
Our trip to Spain went without a hitch due to the help we received from Zicasso in selecting a travel agency with expertise in travel to Spain. After completing a short questionnaire, we received bids from three agencies and were able to select the one that best understood our needs. The travel agency we selected provided excellent service for our one-week trip in mainland Spain, visiting Barcelona and Madrid, with a day trip to Toledo. We worked with our agent to develop an itinerary that provided us with a good overview of these three cities during our short timeframe. The agency arranged our hotels, transfers, train transportation, guided tours, and tickets to several museums/sights we toured on our own. Because of their extensive plan, we were able to visit museums, cathedrals, and other sights without waiting in lines and on days when these venues were open.
The agency also arranged personal guides to take us through busier, harder to navigate sights, such as The Prado Museum, La Sagrada Familia, and Toledo. The guides were excellent communicators, providing entertaining and informative talks on history and culture. We initially thought about planning this week ourselves but were overwhelmed by the many choices and logistics of selecting hotels and deciding what to do when. This self-guided, customized itinerary allowed us to maximize our time while touring the highlights for each location. We also had “peace of mind” knowing that we had experts to consult if problems arose. For instance, the Barcelona demonstrations were active during our visit. The agency kept us informed and were ready to offer alternatives if necessary. Luckily, none were needed. We would definitely use Zicasso to help plan self-guided tours to other places around the world.
Reviewed Nov. 4, 2019
My family and I were planning an African safari and as you may or may not know there are a lot of "African Safari Tour" websites out there. How do you know which one is legit, best value, highest reputation, etc. I came across Zicasso and submitted a form to them with all the information on what we were looking for in our trip. They provided us with a list of at least three different reputable companies. It put our minds at ease knowing we would be working with a well known and respected company no matter which one we chose. With all the internet scams out there these days it was nice to have Zicasso doing all the research on the travel agencies. Highly recommend using Zicasso and hope to use them again in the future.
Reviewed Nov. 2, 2019
This website proved invaluable to us when we traveled to Portugal from our home in the US. We’ve traveled extensively in our own country, Mexico and the Caribbean. We’ve used the same travel agency for all these needs for many years. But when we wanted to go to Europe our current agent wasn’t knowledgeable enough to help. Enter Zicasso. Their help in putting us in touch with a top notch local agent was simply fabulous. The agency that worked with us spent a lot of time tailoring an itinerary to our specific interests and budget. We will most certainly be using this service again.
Reviewed Oct. 30, 2019
My husband and I had a wonderful trip visiting Morocco by car with a driver. Zicasso put us in touch with a wonderful agency that planned every detail of the trip. The best part was the ride on a camel in the Sahara and our overnight there in a tent.
Reviewed Oct. 30, 2019
Our overall experience with Zicasso was fantastic. It all started when my wife wanted to have an exceptional private cooking class experience in Italy with a chef. When we started looking online we were overwhelmed at the choices and did not know where to start. After seeing an ad for Zicasso and what they offered we took a chance and contacted them. What a perfect move. They gave use two trip planners who specialize in Italy to contact to discuss our needs and wishes, and then select the one we liked best to work with. There was no pressure at any time to do anything. Zicasso was great to work with as we modified the itinerary several times to meet our changing interests. I could go on and on but setting up a trip like this is all about trust.
The bottom line is that everything that was set up was great and was implemented without a single hiccup. We had private drivers for certain parts of the trip, all of which showed up exactly on time, were courteous and professional, and knew exactly where we were going. The accommodations in Florence were great and the one in Cinque Terre was acceptable, but there are limits because of renovation restrictions there. Zicasso also arranged for a personal guide for us for our day trip to the Italian Riviera and our guide was fantastic. She gave us a real feel for the history and culture. We would highly recommend this type of excursion to any traveler. The small tour on the vineyards in Tuscany was perfect and we learned a lot about what goes into making their different wines from our guide. We were never rushed and enjoyed a number of wine tastings and had a delicious lunch at one of the vineyards.
Reviewed Oct. 29, 2019
Planned a trip to Switzerland with Zicasso. The selection of hotels, and the logistics of the trip were planned by Zicasso. They did an incredible job of setting up transportation, train connections, excursions, logistical details and specifics. This made the trip smooth and eliminated lost time in trying to figure out how and where to go. They included maps, train schedules, tickets and suggestions. Couldn't be more pleased with the coordination of the trip
Reviewed Oct. 22, 2019
Exceptional recommendation for our trip to Italy and Sicily. We had no idea how to set up an itinerary. We fill out a questionnaire detailing what sights we wanted to include and we were paired with an amazing travel agent that set up the perfect vacation for us. They hit all of the sights we wanted and simply hit it out of the park for our vacation. Visited the Vatican/Colosseum, Sorrento and the Almafi coast. So many archaeological sites in Sicily we will have to go back to visit more. It was tailored to our historical tastes and we had amazing guides. We will definitely use them again.
Reviewed Oct. 18, 2019
My husband and I are not experienced travelers, but we wanted to take a trip to Spain that would be personalized with experiences that were perfect for us. We did not know where to start. We were in conversation with friends that used Zicasso to help them plan their latest international trip. The services and itinerary planning they got sounded like just what we needed. So we found the Zicasso website on line and filled out their questionnaire. They connected us to local Spanish tour professionals and with their help we designed our trip. We were very excited, however, circumstances got in the way of our taking the trip. That was 4 years ago.
When it was finally time for us to take the trip of a lifetime, it was easy to reconnect with Zicasso and the travel professionals in Spain. They still had the itinerary we had worked on years before!!! We were able to pick up where we left off and just got back from the most wonderful trip! We will definately use Zicasso's services again for our next trip.
Reviewed Oct. 15, 2019
Was able to be referred to a company that was able to fulfill our trip. Perfect relationship. They found a travel agent that customized out requests and put together a trip that satisfied all our desires.
Reviewed Oct. 14, 2019
We wanted a personalized travel itinerary. Zicasso helped us find the perfect company to create a stress free, exciting, private tour throughout the Greek islands. We did not have Crete on our wish list but as suggested we went and it was amazing. We’d skip Santorini if going again, as its beauty is remarkable, but even almost off season it was packed with tourists. Greeks speak English as a second language which was a bonus!
Reviewed Oct. 11, 2019
I've never used a service like this before and to be honest I was a little nervous. However, it turned out to be the best thing I've done for a vacation. I surprised my wife with a trip to France for our 20th anniversary and needed it to be perfect. I was not disappointed. I spent a significant time on the phone and email going over the itinerary, food, hotels, transfers, etc. Towards the end they sent me over everything I needed to follow during my trip and it went off without a hitch. Many of the things we did like shopping and cooking with a French chef in his amazing restaurant were dream days for us. Wine and olive oil tours were private and just what we loved. I couldn't have asked for a better anniversary and will be back to plan our trip to Italy soon.
Reviewed Oct. 6, 2019
Zicasso greatly assisted in planning our honeymoon trip to Italy. They made excellent recommendations and work with us up to and even during the trip to ensure our experience was flawless. Will definitely use them again for future trip planning.
Reviewed Oct. 2, 2019
As soon as we informed Zicasso of our trip to Croatia we immediately (within a few hours) received responses from local travel agents. The Agent we choose was very thorough and suggested an itinerary accordingly to our needs and made adjustments and changes and set up a wonderful itinerary. Our driver and tour guides in each city were very friendly and knowledgeable. In our whole trip including hotels and restaurants we did not encounter any problems and has a fantastic holiday. Will definitely choose Zicasso for our next trip.
Reviewed Sept. 22, 2019
When I reached out to Zicasso with what I had in mind for a trip to Croatia, and neighbouring countries in Sept 2019, they came back quickly with recommendations on who I could reach out to. All the parties they recommended were great in responding to my queries. I landed on one and began the trip planning, which got delayed due to health reasons. Zicasso checked in to see if they could help, but it was just a matter of timing. Having travelled a fair bit, I find that it's best to work directly with bespoke travel operators who are located in the country you are travelling to. Rather than travel operators who are based in your country of residence. Zicasso's recommendations on who I could reach out was extremely helpful and reassuring. Would definitely use Zicasso again!
Reviewed Sept. 21, 2019
I wanted to plan a trip to Greece for my 50th birthday and I had a specific time frame to travel within. I came across Zicasso on the web and selecting them was the best decision I could have made. Their service was top notch! The itinerary that was planned allowed my cousin and I to truly experience the Greek culture, and gave us an authentic experience. Their travel affiliate in Greece was very attentive and planned down to the smallest details. Our only obligation was showing up for the trip. It was one of the most fantastic memorable vacations I have ever taken!
Reviewed Sept. 19, 2019
I have used Zicasso many times, as I travel a lot. They have always paired me up with excellent travel companies that specialize in the country I am traveling too. I find it’s so much easier to work with a local company, as they will do as much or as little as you need as far as planning, they work within a variety of budgets and they often makes suggestions of sites to see that you might never find on your own. I use them for all my trip planning.
Reviewed Sept. 12, 2019
Our trip was a once in a lifetime experience! Our travel agent interviewed us, so to speak, to see what we enjoyed, and planned our trip around that. We had the perfect balance of guided tours and free time. All the little details were taken care of like transfers, ferries, admission into museums, etc...we just had to relax and enjoy. Our guides in each location were professional, knowledgeable and very friendly. Our accommodations were all different, yet 5 star. This is the only way we are going to travel!
Reviewed Sept. 10, 2019
My husband found Zicasso as we were desperately trying to find a local travel agent to plan our first African Safari. We kept running into camps who would only refer to their camps and we wanted it unbiased referrals. Zicasso was prompt and efficient and communicative and set us up with a local travel agent who planned us a phenomenal trip!
Reviewed Sept. 8, 2019
Zicasso did it again! This is the second time I have used Zicasso to create a trip. The first was to New Zealand and Australia and this time it was to Croatia. Since I knew nothing about this country, I knew I could count on Zicasso to lead me in the right direction and they did. The trip was wonderful, with all the details completed. Thank you Zicasso for a job well done! Janet.
Reviewed Sept. 1, 2019
When we decided on a trip to Africa I had no idea where to start searching for help. We knew what we wanted to include in our trip which spanned several countries. My online search of the large well known agencies turned up fairly regimented trips of single areas that would involve our prioritizing what we wanted and likely leaving out some experiences important to us. Zicasso kept popping up so I decided to take a chance on them. It was a perfect solution as they immediately contacted me, did a thorough review of all the experiences we wanted, our desired budget and time and provided me with travel company options that I would have never found on my own. Those in turn were able to put together tour packages that included everything we wanted. As a result our African trip was amazing and wonderful! We are so grateful.
Reviewed Sept. 1, 2019
I had a complicated vacation that involved multiple cities and countries in China, Tibet, Nepal, and Bhutan. Because of the need for visas, travel permits, train, airfares and local guides in areas not in the most frequent tourist selections, I needed expertise and didn't want to plan this two week trip on my own. Zicasso was great in planning my itinerary. Everything went as planned. Local transportation arrivals/departures were on time, hotel selections were fantastic providing a feeling of the local culture, local tour guides were very knowledgeable. My experience with Zicasso was very positive.
Reviewed Aug. 30, 2019
As we had such a wonderful experience with Zicasso last year when they planned our trip to Tokyo and Kyoto, there was no question that we would use them again for our vacation to Edinburgh, London and Paris this year. As last year, we had telephone and emails deciding our itinerary. I gave them lists of "must see" and those were supplemented with their suggestions of places and experiences I didn't even know to ask about. I never felt we were choosing from a cookie cutter menu of itineraries, but that each was customized for us. The hotels were always perfect, in a central location and, as I requested, with breakfast included, so we could eat before starting our tours. The tour guides in each city were friendly, outgoing and added so much to our experience! Each felt like a good friend showing us the city with such great background information. A real favorite of our family was the private boat tour down the Seine.
We loved seeing Paris from that perspective and had a personal guide giving us history of the sites we passed. This was so much better than the other large boats with crowds of people also on the Seine with a overhead speaker. One of the best services we enjoyed was transportation. In the past we would become frustrated trying to find a cab to transport our family of 5 plus baggage, so having a driver with appropriate size car waiting for us was a big time and stress saver. Either we were met by a driver or, if we had chosen to take a train, explicit details and maps were provided for us so we never felt lost. This was especially helpful last year in Tokyo. We will continue to have Zicasso plan our vacations!
Zicasso Company Information
- Company Name:
- Zicasso
- Year Founded:
- 2006
- Address:
- 1580 W El Camino Real #12
- City:
- Mountain View
- State/Province:
- CA
- Postal Code:
- 94040
- Country:
- United States
- Website:
- www.zicasso.com
