Zicasso Reviews

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About Zicasso

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Zicasso offers custom-designed itineraries for vacations, matching travelers with specialists based on their preferences. Users benefit from tailored travel experiences, detailed planning and personalized service for unique journeys.

Visit www.zicasso.com
Pros
  • Personalized travel planning
  • High-quality service and support
Cons
  • Occasional communication issues
  • High costs for some services

Zicasso Reviews

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    Page 2 Reviews 5 - 35
    Staff

    Reviewed April 9, 2026

    My cousin and I took a great 18-day trip to New Zealand and Australia via Zicasso. Every aspect of the trip was arranged, including transportation to and from airports, all flights, accommodations and day outings. It was all very seamless and the accommodations and tours were excellent, with only one exception as far as hotels - lack of adequate lighting and dryer that didn't completely dry clothes. Minor thing in the big picture. I'll definitely recommend Zicasso to others.

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    Customer ServiceStaffRatesTransparencyTimeliness

    Reviewed March 11, 2026

    We just got back from 26 days in India. We could not have chosen a better travel company. Target Tours in Delhi India was a perfect blend of famous sites, historic places, cultural interactions, and opportunities for relaxation. We dealt with Nitish **, who organized our itinerary. We connected through WhatsApp and by email. If we ever had any question about the proposed itinerary, or we wanted to make a change, he immediately got back to us the next day. He was able to choose excellent hotels. At nearly every hotel we were greeted with Indian hospitality on arrival. Our accommodations were very comfortable and clean.

    When we arrived in India we were greeted by Target representatives, and when we had a problem due to a snow delay, they were able to handle it. We also met Manish Sharma, who guide us every step of the way once we got to India. He provided daily updates on our itinerary as well as copies of any documents we needed such as boarding passes for our air in India. The guides hired by Target were very knowledgeable and had interesting information to share with us. They spoke excellent English.

    Our drivers always arrived on time with clean cars. They were very safe drivers, which says a lot once you've seen traffic in India. Target Tours was better able to address our needs because they are actually located in Delhi. We had only a few problems which were immediately addressed and a solution offered. We were glad we chose Target Tours because they were very flexible even from the beginning stages of planning our trip. We most definitely will recommend them to our own friends and family who wish to journey to India.

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    Staff

    Reviewed Feb. 5, 2026

    Zicasso helped us find a great travel agency that planned a perfect, two-week, 30th wedding anniversary trip to New Zealand. The experience was amazing—every day held something new and exciting—and yet we were completely relaxed knowing that everything had been coordinated for us.

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    MaintenanceStaff

    Reviewed Jan. 12, 2026

    A seamless and well-planned experience from start to finish. From transportation and tours to suggestions for extra activities and restaurants, everything was a success. Tour guides and pick-ups were always on time. They even took care of a special request for a last minute wheelchair rental as my wife had broken her foot right before we left.

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    Staff

    Reviewed Jan. 7, 2026

    I highly recommend Zicasso for your tours anywhere. We were very satisfied with their recommendations, the experience was very easy from start to finish. We provided an outline of our tour objectives and approximate budget and they provided us multiple operators to choose from, all of them professional. The operator we chose provided us a tour package within our budget and the experience exceeded our expectations. We will certainly use Zacasso again.

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    PriceStaff

    Reviewed Dec. 4, 2025

    We heard about Zicasso through a friend who had used them. We were not disappointed in the process. Once we contacted Zicasso and shared our thoughts on a trip to include our dates of travel, possible activities and excursions, and approximate cost, we were connected with travel agents to sort through next steps. We settled on a travel agent who met our expectations, and then we moved forward working with the company to plan our vacation. Zicasso made the experience of finding a travel agency easy! Thank you!

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    Customer Service

    Reviewed Nov. 25, 2025

    Zicasso provided very efficient and effective referral service. So much better than having to vet a tour company myself. The online communication platform worked perfectly as well. Would not hesitate to use again.

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    Staff

    Reviewed Oct. 1, 2025

    Picasso has never steered us wrong. We started using them years ago for our trip to Italy, and were so pleased we have recommended to several of our friends who now also use Zicasso. Our trip to Spain and then Greece were also well planned and executed. Everything was made so easy with wonderful tour guides, great hotels and restaurant suggestions. We will continue using Zicasso for our future travels.

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    Price

    Reviewed Sept. 5, 2025

    I normally plan all of my family vacations. As I researched everything I would need to do for international travel, I realized that there are too many mistakes that I could make which would cost a lot more money than having a expert hired to plan the trip for me. When I searched the web, Zicasso stood out. I entered some of my itinerary, my group size, and my budget, and they arranged for two travel companies from the country I was visiting to reach out to me. These companies were top notch and gave great ideas for me to accomplish what I wanted with crisp presentations on what the trip would look like and how much it would cost. I don't think I would have found these travel companies myself, and may have gotten overwhelmed by all the options. I will be recommending Zicasso to anyone that travels internationally.

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    Customer ServiceStaff

    Reviewed July 29, 2025

    Our customized trip to Japan was unforgettable! Every detail was handled professionally with care. Every question was immediately followed up on and answered to our satisfaction. They attended to our every need. Trustworthy, kind, and professional every step of the way!

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    Staff

    Reviewed July 23, 2025

    We just completed our third trip using Zicasso as our starting point. Each time, Zicasso provided a questionnaire regarding what we liked, where we wanted to go, and when. We then were contacted by two of their travel agents from the country we visited. They each submitted a proposal and then we picked the one we liked. On all three trips, everything went off perfectly. All the trips provided variety, excellent structure, and met every one of our requests. We have recommended Zicasso to numerous friends who have had the same experience. Any trip we take now starts with Zicasso.

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    Punctuality & SpeedStaff

    Reviewed July 22, 2025

    With the help of Zicasso, my wife and I experienced a once-in-a-lifetime 17-day tour of the major cities in Switzerland and Austria. The trip was exactly what we wanted it to be. We initially spoke with our travel expert before the trip and came up with a great plan and schedule. Then Zicasso made it all happen flawlessly. The trip enabled us to see and do everything we wanted to, while remaining relaxing. The accommodations were better than expected. Zicasso always had knowledgeable staff available to answer a question anytime, They provided excellent information to keep us happy and healthy, and the personal tours and events were beyond what we had hoped they would be. It was as though we had friends and family in the travel industry. My wife and I will use them exclusively from this point forward. Six out of five stars!

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    Customer ServiceStaffBilling

    Reviewed July 17, 2025

    Zicasso was a great way to get paired with a local travel agent. Through the platform, I got inquiries from several local agencies in my desired location (Spain) and was able to choose a great company who fit my needs. Communication through the platform was easy and convenient. The travel agent was very helpful and payment and changes were easy and reliable.

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    Staff

    Reviewed June 27, 2025

    Zicasso matched us with an exceptional travel agency. They coordinated tours, transfers and experiences for our group of three seamlessly. We already had a cruise booked and they were able to plan before, during and after cruise itineraries that we all thoroughly enjoyed. As three ladies traveling to Italy/Croatia/Montenegro we appreciated the comfort of knowing who was picking us up. And having everything taken care made the trip more enjoyable for us all.

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    StaffRates

    Reviewed June 25, 2025

    Enjoyed our trip to Scotland. Accommodations were wonderful and all the logistics went very smoothly. They listened to our interests and requests and tailored the itinerary appropriately. Scotland was beautiful. We especially loved being able to stay in a castle for two nights. Our driver was very flexible and was able to accommodate additional unique stops along the way that were not on the itinerary.

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    Reviewed June 24, 2025

    The Zicasso travel company was exceptional. We gave them a loose outline of where we wanted to visit, the types of activities we wanted to do, and the mixed family of travelers that would be joining us. They took everything into account, including our budget, and put together the most incredible package, with travel to Rome, staying in four-plus-stars accommodations, and Sorrento, with the same luxury experience. They worked with us throughout the 14 months of planning to zero in on exactly what we wanted to do and when. They literally thought of every detail and things we never would have thought of, like the best time of day to visit the Vatican Museums to prevent interruption or visiting Pompeii in the afternoon when the winds have shifted, making the trip more enjoyable. They literally thought out every detail, need, and unknown on our behalf.

    Our hotel accommodations were incredible. We loved the location in Rome and the quality of service and rooms. The hotel in Sorrento was as requested, with private beach and pool access. It was beyond incredible and a great base location from which to explore the Amalfi area. We loved the visit to the Vatican Museums and St. Peter's Basilica; it was unbelievably breathtaking. Our favorite trip in Sorrento was the day trip when we sailed around to the island of Capri and our drive to the Amalfi Coast. A word to the next traveler, the drive is very windy and our little one got car sick, so be prepared.

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    Reviewed June 19, 2025

    I was very pleased with the planning provided by Zicasso for our trip from the US to Japan. They arranged our lodging, activities and transportation in Japan and it made the trip seamless. We had a great experience!

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    Staff

    Reviewed June 18, 2025

    2025 • Family. We had a wonderfully organized vacation with to Turkey and Greece. Irene organized the perfect family vacation, addressing all of our requests and needs. We had a mix of sightseeing and adventure, making a lifetime of memories that will be cherished forever. Look no further than Zicasso to help arrange your next dream vacation

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    Staff

    Reviewed June 18, 2025

    Zicasso recommended two excellent travel firms to work with, who talked to me in order to develop a proposed itinerary. Once I selected one of them, we finalized all the details. They were very easy to work with and I was extremely pleased with the final outcome. My trip was everything I expected it to be, and everything went smoothly. Usually I do all my own planning, but this experience convinced me that I might be better off using a travel professional.

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    Customer ServiceTechPunctuality & SpeedStaffRates

    Reviewed June 13, 2025

    I needed help planning our honeymoon in France this past May. This was way more than I was willing to do on my own. I contacted my American Express Platinum travels services for help. I quickly realized that they were not a good fit for me. Then I used Google to search for providers. Among others I found Zicasso. They were the answer! They started with an online questionnaire and then set up a call with me once they had a good idea of the kind of things I was interested in. After our scheduled call, which was on time by the way, they followed up with their suggestions. They work with many different providers--they know what they are doing.

    I interviewed three providers and found one that was just perfect. We took our honeymoon in France and my wife could not have been more pleased. I am so glad I found and used Zicasso. They made my trip possible and it turned out even better than I could have imagined. I recommend Zicasso and would use them again without hesitation.

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    Customer ServiceStaff

    Reviewed June 11, 2025

    We traveled to Italy through Zicasso and immediately had two companies offer us excellent travel plans. We have never had such an easy trip before. Communication was flawless, every detail was taken care of. I would highly recommend.

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    StaffRates

    Reviewed May 28, 2025

    Zicasso was able to connect me with great local travel experts to curate the exact trip that myself and my family wanted. Included all of the experiences that we were interested in! The team that helped book flights was very responsive - had to make a change after initial booking and all handled well and professionally.

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    Staff

    Reviewed May 13, 2025

    What a memorable trip! Well-planned tours of Havana, Santa Clara, Varadero, a cooking class in Cojimar and a visit to Fusterlandia! And in between a visit to the town my son's father lived. We were on a whirlwind for 6 days! Guides and drivers were wonderful - thank you William, Wilfredo & Alexis. Accommodations were provided by welcoming ** with delicious meals. Our restaurants never disappointed! Thank you, thank you, thank you Eli!

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    StaffRatesFollow-Through

    Reviewed April 24, 2025

    Absolutely wonderful experience! I recently returned from a trip to South Africa and I couldn't be more impressed. From the moment I inquired about the trip to the moment I returned home, everything was seamless. The itinerary was thoughtfully curated and captured all of my interests perfectly — from wildlife safaris to Wineland day tours and cultural highlights. Every detail was handled exactly as promised, from accommodations and transfers to guided tours and activities. It truly felt like the team listened to what I wanted and brought it to life. I appreciated how responsive and professional the staff were throughout the planning process. I never had to worry about a thing — and that peace of mind made all the difference. I would absolutely book with them again and recommend them to anyone looking for a stress-free, well-organized travel experience!

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    Staff

    Reviewed April 23, 2025

    We had a fantastic customized trip to Africa. We collaborated with our travel agent to organize exactly what we wanted. Our experiences were well coordinated and went smoothly. There were many intra Africa flights and logistics that went seamlessly.

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    Reviewed April 15, 2025

    Thank you Zicasso for creating a once in a lifetime family vacation to Italy. We had a wonderful time visiting Rome, Florence and the Tuscany countryside. The memories of the tours, the food, the cooking class, and the wine tours were very enjoyable!

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    Staff

    Reviewed March 27, 2025

    Everything was a great and easy experience from the very beginning to the end. I felt like time was taken to get to know me and my preferences - and my family's preferences too! Everyone was so helpful and nice, and the trip was just what we were hoping for. They made it all so easy.

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    Customer ServiceStaff

    Reviewed March 13, 2025

    Zicasso was great in helping us plan our trip to Iceland. I had to call customer service and they were so friendly and helped me plan the perfect trip and answered all my questions. I plan to use them for my next trip.

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    Staff

    Reviewed March 11, 2025

    Zicasso provided us with referrals to 2 travel companies for our African Safari. Both companies were very responsive and I think we would have been happy with either one. The company that we ended up choosing was very responsive and crafted an excellent itinerary for us.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2025

    Our travel to Thailand was over the top! The communication with our planners and contacts both before and during was outstanding. Planning was done with our group’s ideas and wants in mind. Our tour guides were not only knowledgeable and responsive but were genuinely wonderful human beings who we enjoyed learning from. We can’t say enough good things about our experience!

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    Zicasso Company Information

    Company Name:
    Zicasso
    Year Founded:
    2006
    Address:
    1580 W El Camino Real #12
    City:
    Mountain View
    State/Province:
    CA
    Postal Code:
    94040
    Country:
    United States
    Website:
    www.zicasso.com