
Westgate Resorts Reviews
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About Westgate Resorts
Westgate Resorts has 22 themed resorts in nine states. It offers a variety of amenities, including water parks, casinos, entertainment shows and fine dining. Additionally, it offers a loyalty program for discounts and bonus perks. If a reservation is canceled within seven days of arrival, you are subject to a fee. Group rates are available.
Visit www.westgateresorts.com- Transparent pricing
- Loyalty program
- Online booking
- Cancellation policy
- Group rates
- Mixed customer reviews
- Limited service area
- Can be pricey
What is Westgate Resorts?
Westgate Resorts offers multiple themed destination resorts across the U.S. Each resort has varying amenities, from water parks, casinos and musicals to NASCAR and sporting events. Westgate Resorts has 22 locations in nine states. Pricing starts as low as $49 per night and varies based on location. Westgate Resorts also offers timeshare incentives.
How does Westgate Resorts work?
Westgate Resorts has transparent pricing online for all of its locations. You can reserve a stay directly on the website or by calling the rental guest office. The website also offers promotional deals and flash sales for discounted rates. Group rates are also available to save 30% to 50%. Additionally, there is a WOW Loyalty Program, which offers additional perks like lower online rates, exclusive discounts and enhanced check-in services.
Westgate Resorts offers a cancellation policy for canceled or changed stays within seven days of arrival. You will be charged a $25 service fee. However, if a stay is canceled or changed within 72 hours of arrival, you are subject to the $25 service fee plus the first night’s room rate. Terms may vary by location (Westgate Park City winter reservations require a 30-day notice of cancellation), so read your reservation agreement carefully.
Westgate Resorts cost
Cost varies by resort location and room amenities, but pricing starts as low as $49 per night at some locations. Other pricing examples include:
- August 2023 weekend, three-night stay in Las Vegas: $77 to $103 per night
- August 2023 weekend, three-night stay in Orlando: $60 to $130 per night
- August 2023 weekend, three-night stay in Branson: $70 to $80 per night
Other pricing factors to consider are service fees, cancellation rates and extra amenities desired.
Westgate Resorts FAQ
How many resorts does Westgate have?
Westgate offers 22 resorts across nine U.S. states.
Where are Westgate Resorts located?
Resorts are located in Arizona, Florida, Missouri, Nevada, New York, South Carolina, Tennessee, Utah and Virginia.
What is Westgate Resorts’ cancellation policy?
Cancellations made within seven days of arrival will pay a $25 service fee. If a cancellation is made within 72 hours of arrival, you’ll be subject to the $25 service fee plus the first night’s standard, non-promotional room rate. However, terms may vary wildly by location, so read your reservation agreement carefully.
Does Westgate Resorts have a group discount?
Groups of 10 or more can save 30% to 50% on resort stays.
Who owns Westgate Resorts?
Central Florida Investments, Inc. owns Westgate Resorts.
Still have questions?
Is Westgate Resorts legit?
Westgate Resorts offers multiple themed resort stays across nine U.S. states. Customers have mixed reviews online, which vary based on resort location. With pricing as low as $49 per night, Westgate offers options for differing budgets. If you’re looking for a stay with transparent pricing options online, Westgate Resorts may be beneficial.
Westgate Resorts Reviews
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Reviewed July 8, 2026
I was on my app and Westgate popped up. It looked like a nice-looking place for a good price, so I tried them out. Everything was great and the beds were super comfortable. We used the pools during our stay and I'd give the resort's amenities 5 stars. Their price and customer service also get 5 stars.
Hi Jonathan,
Thank you for the fantastic review! We're thrilled to hear you enjoyed the comfortable accommodations, our pools, and the value and service we strive to provide. Your 5-star feedback means a lot to us, and we look forward to welcoming you back for another great stay.
Best regards,Westgate Resorts
Reviewed July 4, 2026
It was my first time at Westgate and I liked the layout and everything they had to offer there. The room was better that what I was expecting. It suited us pretty good. It had a nice big bathroom and a nice shower tub. We also like where the room was located. We were close to a pool, so the kids were happy about that. We went to the arcade as well. We ate at the Draft Sports Bar & Grill, and it was very good. Everything was top-notch. The service was excellent and so was the atmosphere. The location of the resort is perfect. It's close to lots of different kinds of restaurants, as close to Universal Studios. It's also close to Disney. Additionally, I like the way the grounds were well kept and everybody that I interacted with was very courteous, professional and nice. Overall, it was a really good experience.
Hi Brian,
Thank you for sharing your first Westgate experience. We're thrilled to hear the accommodations exceeded your expectations and that your family enjoyed the pool, arcade, and dining at Draft Sports Bar & Grill. It's wonderful to know our location, well-maintained grounds, and friendly team helped make your stay memorable. We look forward to welcoming you back soon.
Best regards,Westgate Resorts
Reviewed Sept. 22, 2026
I wanted to go up to Branson and take my seven-year-old child up there. I was using my credit card points to pay for the hotel, and I saw Westgate was an affordable price, or not as many points on my credit card. It was a nice place and I was not looking for the cheapest place either. I checked it out and it had some good amenities. The check-in was simple and easy. The people were very nice, though it took a little bit for them to get me a room. But not very long. Overall, it was a great experience and everyone was friendly. It was pleasant inside and smelled great. During checkout, I was able to just text them and let them know that I was checking out. I left my key cards in the room.
I tried the pizza, and it was good. We also used the swimming pool. The only thing that I would complain about is that there were spots where water builds up and causes some mold or algae to grow there, and it becomes slippery. My son kind of power-walked up to the edge of the pool where some of it was, and he slipped backwards and hit the back of his head. Thankfully, he's okay. I'd rate Westgate a 4.5 because of that, but if we're doing full numbers, I'd just give them the full 5.
Hi Alex,
Thank you for sharing your experience and for the thoughtful feedback. We're glad you and your son enjoyed the friendly service, amenities, pizza, and pool. We're very sorry to hear about your son's slip and glad he was okay. We appreciate you bringing the pool area concern to our attention and hope to welcome you both back.
Best wishes,Westgate Resorts
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Reviewed Sept. 7, 2026
We were at Westgate for the 27th. Checked out on the 28th. And it was a nice resort. The room was nice. Accommodations seemed nice. Plenty of activity in the resort, with the shopping and the restaurant offers. We were quite satisfied. They also offered a special, and some of my other family went; my brother took advantage of the special, and they were quite satisfied with the discounts they got.
They had a breakfast bar and a microwave and a refrigerator, which was nice. It was a suite. The only comment about that was that they did it for space. The breakfast bar, which was attached to the sink and the microwave above, was shaped like a half-moon, so it protruded out, and you could not reach the microwave unless you sat up or stood up on the stool.
The breakfast bar needs to be reduced some because that design is okay for someone 6-foot-six, with a long reach. But for someone who's 5’6” like my wife and me, it was a challenge to reach it without getting up on the bar stool and the footrest to reach the microwave. But that's the only comment. Everything else was fine. The bedding was nice. It was comfortable and clean. The bathroom was clean, too.
Their customer service was excellent as well. The front desk checked us in early. We had to pay an upcharge to get a suite because we needed to get in the room earlier because of travel from the East Coast. So, we flew in and got in the rental car. We didn't want to wait till 3 or 4 o'clock to check in, so we were able to check in around 11:00 or noon, which was great.
Hi Robert,
Thank you for sharing your detailed feedback! We're glad you enjoyed the comfortable suite, clean accommodations, resort activities, and excellent customer service. It's great to hear the early check-in made your arrival more convenient. We also appreciate your feedback about the microwave placement and will keep it in mind.
Best wishes,Westgate Resorts
Reviewed Sept. 2, 2026
I was looking for the best hotel stay in Myrtle Beach on short notice. Through Westgate's website and some third-party booking sites, I saw the quality of the rental units and the reviews. The unit was very nicely decorated and it was not just a hotel room. It was a complete, fully furnished apartment. The jacuzzi inside the bedroom was especially nice, and that was not something I had experienced before. I booked through Expedia because it was my first time booking there, although I realize I probably should have booked through Westgate's website.
I stayed for two nights, and it was good. But I was surprised that there was no complimentary breakfast. Since it is a luxurious resort and guests are paying a good amount, I expected a complimentary breakfast option for regular guests. But there is a restaurant that is open 24/7, along with a Starbucks and some other stores. I used the indoor pool, and the poolside bar was also good. Overall, I would visit the same resort again if I go back with a larger group of friends. Most of my friends have families, and even for a larger group, considering the spacious apartment-style rooms, I would tell them to book it because it is everything in one single place.
Hi Pratap,
Thank you for sharing such a detailed review! We’re thrilled you enjoyed the spacious apartment-style accommodations, jacuzzi, indoor pool, and on-site amenities. We’re glad you’d recommend us for larger groups, and we appreciate your feedback regarding complimentary breakfast. We look forward to welcoming you back!
Best wishes,Westgate Resorts
Reviewed Aug. 30, 2026
I was the winner in a photography contest that Westgate Resorts did and that gave me a $250 certificate. When we booked the room, we just looked for dates that would be good for the certificate so that we wouldn't have to pay out of pocket. So, we picked the dates, which was my birthday, and we spent two nights there. The only issue was that the certificate covered the room plus the resort fee when we booked online, but when we got there, the rep asked us for more money. I told the rep what we booked and the fees. The room wasn't expensive at that time and that's why we chose them. And even with the resort fees, we still had two nights that the certificate would cover. So, she checked and came back and said we don't owe them anything.
We stayed in a standard room and only ate at the cafe, and found everything fine. I was satisfied with Westgate. We’re local people and we frequently go to Westgate because of the shows there. They have good opportunities for dining and seeing shows. I'm a resident here, so I don't want to be right on the strip. It's easier to get in and out of that hotel versus having to go on the strip. We had friends coming in for a convention, which is practically right next door, and we recommended Westgate Resorts and they stayed there. I would always recommend it and never discourage anybody from staying there.
Hi Roberta,
Thank you for sharing your experience, and congratulations on winning our photography contest! We're glad you were able to enjoy your birthday stay and that the certificate covered your visit. It's wonderful to hear you enjoy our dining and entertainment options and find our location convenient. We truly appreciate your recommendation and continued support!
Best wishes,Westgate Resorts
Reviewed July 17, 2026
My experience at Westgate was really good. They had even more than what I knew was there. I booked through their corporate site on Airbnb and I wasn't aware that it was a resort. I thought it was just a hotel. I was taking my fiancee on a trip for the weekend, and Westgate had the best price. They had the hot tub and all stuff that I was looking for. It was open, unlike many other places that don't have their outdoor stuff open year-round. At Westgate, even though it was the off-season, I still had access to that stuff. I was pleasantly surprised when I got there to all the accommodations. They had the fire pits, the walking trails and all the different stuff. It was phenomenal.
When we were checking in, they had a holdup on the rooms where they were so heavily booked that weekend. There was a little bit of a delay getting our room keys at first. But they took my name and number and they gave me a call within a couple of hours. We went to dinner and went shopping for a little bit, then they gave me a call as soon as the room was ready. It was pristine whenever we walked in. At checkout, they sent me a text and gave me my options that I could come in and turn the keys in, that I could just drop the keys on the way out. That was super easy as well.
We did not get to try any of their dining options the weekend that we were there, but they had the pizza and ice cream shop in the market. Had we been staying longer than just two nights, we would have tried it. But being that we were in Branson, we went out and ate for all of our meals. But the market was good. We went in there and got drinks one night before we played putt-putt.
We did the walking trail down to the waterfalls, and hung out down there on the observation deck for a little bit. We played putt-putt two or three different times. There were some other people playing ping-pong outside the marketplace or else we would have used those as well. But since those were occupied, we went ahead and went out to the fire pit area and spent one of our evenings out there. There's so much stuff to do there on the resort that if you didn't want to leave and you wanted to still have fun the whole time, you could.
The resort's location was phenomenal. It's right in the middle of everything. I also felt very safe while we were there. That was awesome. The security guards were extremely friendly. All the people that worked the booth that day that weekend were so nice. They made sure that only the people that were supposed to be there were coming in. They made note every time you left and were coming back in. By the time that we hit our second day, we had come and went a couple of times. By the third trip in, they were recognizing us, calling us by name, asking us how our day was going. I'll be going back hopefully soon and I've already been asking my friends to go with me.
Hi Timothy,
Thank you for your wonderful review! We're thrilled your stay exceeded your expectations and that you enjoyed our amenities, convenient location, and friendly team. We appreciate your patience during check-in and are glad everything else made for a memorable getaway. We look forward to welcoming you, your fiancée, and your friends back again soon!
Best wishes,Westgate Resorts
Reviewed Sept. 26, 2026
Everything was smooth during check-in. I didn’t know they took the money off my card. I went back and said, "Hey, man. I need to pay for this.” He said, "Oh, we already got the money.” My kids did a lot of swimming. It was awesome. It had a water park there. It had everything I needed there. I liked that Westgate had an express that took us to Highland Adventures. They had a scooter. I was able to rent a scooter because my wife was waiting to have knee surgery and she couldn't walk. So, we all argued over who was gonna ride her scooter. The only thing I didn't like was the parking. There were no parking spaces. You had to fight for a parking space. Other than that, we enjoyed it. By the time the five days were over, we were ready to go home.
Hi Jonathan,
Thank you for sharing your experience! We're glad you and your family enjoyed the water park and found the express service and scooter rental helpful during your stay. We also appreciate your feedback about parking and are happy to hear you had an enjoyable five-day visit overall!
Best wishes,Westgate Resorts
Reviewed Sept. 25, 2026
Westgate was in a fairly good location and I liked that. It was very close to local attractions. The reservation, the check-in and the check-out process were perfect and quick. The room was nice and clean, and I will recommend. It was a good experience and I’ll come back.
Hi Fernando,
Thank you for sharing your experience! We're glad you enjoyed our convenient location, clean accommodations, and smooth reservation, check-in, and check-out processes. We truly appreciate your recommendation and are happy to hear you're planning to come back. We look forward to welcoming you again!
Best wishes,Westgate Resorts
Reviewed Sept. 11, 2026
Westgate was close by to where I needed to go and it was convenient. Checking in and out were amazing. Everything was super easy. Customer service was the best. I really enjoyed my stay there. It was really nice. The location was perfect because everything was so close by. Times Square was close by. I would recommend this hotel to anybody that's going to New York because it's been one of my favorite hotels.
Hi Jasmine,
Thank you for sharing your experience! We're so glad you enjoyed the convenient location, easy check-in and check-out, and friendly customer service. It's wonderful to hear Westgate has become one of your favorite hotels in New York. We truly appreciate your recommendation and hope to welcome you back!
Best wishes,Westgate Resorts
Reviewed Sept. 10, 2026
We enjoyed Westgate Lakes and and it was a good place to stay. Their check-in and check-out process was pretty easy and their restaurant was all right though we only ate there once. The resort's location was pretty convenient to the local attractions and their staff was good. The rooms were clean and if you had a problem, they were there to fix it.
Hi Joshua,
Thank you for sharing your experience! We're glad you enjoyed your stay at Westgate Lakes and found the check-in and check-out process easy. It's great to hear you appreciated the clean room, convenient location, and helpful staff. We hope to welcome you back for another enjoyable stay!
Best wishes,Westgate Resorts
Reviewed Sept. 8, 2026
Everything was good with the check-in and check-out process with Westgate Resorts. It was beautiful and the location of the resort was perfect. The only thing I don't like about it is when they try to get you to go through another review to try to get you to upgrade.
Hi Damon,
Thank you for sharing your experience! We're glad you enjoyed the resort's beautiful setting, convenient location, and smooth check-in and check-out. We also appreciate your feedback regarding the presentation. We hope to welcome you back for another enjoyable stay!
Best wishes,Westgate Resorts
Reviewed Sept. 4, 2026
Westgate Resorts had a bunch of pools, which was why I decided to go there. The check-in experience was excellent and easy. The room was clean, and the food options on-site were great. The location was close to the parks, which is beneficial, and I would advise others to stay at Westgate.
Hi Larry,
Thank you for sharing your experience! We're glad you enjoyed the pools, clean accommodations, on-site dining, and easy check-in. It's great to hear our convenient location near the parks added to your stay. We truly appreciate your recommendation and hope to welcome you back again!
Best wishes,Westgate Resorts
Reviewed Sept. 3, 2026
Some of my friends have a timeshare at Westgate and we recently went to one of their resorts. It was my first time there and the check-in line was kind of long, but after that, it went smoothly. I was able to get a better room than I had signed up for. It was a full suite with a jacuzzi and it had a kitchen. Also, I wanted a balcony and they were able to accommodate that. Aside from that, the resort's location was very convenient to the local attractions and restaurants.
Hi Myra,
Thank you for sharing your first experience with us! We're glad you enjoyed your upgraded suite, jacuzzi, kitchen, and balcony. It's also great to hear you found the location convenient for exploring nearby attractions and restaurants. We appreciate your feedback and hope to welcome you back again!
Best wishes,Westgate Resorts
Reviewed Sept. 1, 2026
My experience was very, very good. I loved it. It was easy to do the reservation. We checked in pretty good. It was no problem. Then they sent me a text like a day before to tell me what I should do when I was checking out. So I just followed the instructions and checked out.
Hi Heather,
Thank you for sharing your experience! We're so glad everything from making your reservation to check-in and check-out was easy and smooth. It's great to hear that our pre-checkout text was helpful and made things even more convenient. We appreciate your kind feedback and hope to welcome you back again!
Best wishes,Westgate Resorts
Reviewed Aug. 31, 2026
Westgate was nice and well-organized. Check-in was very light and wasn't all over the place. It took about less than five minutes and they had very good staff. I was there for two nights and everything was pretty much on the resort, so you didn't have to really go out. They had a hot tub, a pool section, an individual pool for the kids, a lazy river, a little arcade, and eateries. There was a bar that was hooked to the arcade, right near the pools, and and their food was good. The resort was family-oriented and I felt safe about it.
Hi Geovanna,
Thank you for sharing your experience! We're glad you enjoyed the quick check-in and friendly service. It's great to hear your family had plenty to enjoy right on the resort, from the pools and lazy river to the arcade and dining options. We're especially happy you felt safe and comfortable during your stay!
Best wishes,Westgate Resorts
Reviewed Aug. 29, 2026
I had a very good experience at Westgate. They have a very nice water park. I like it for my kids. There's really good food at the restaurant and it's a pretty good location too. It's very easy to get in and out of the place. However, there are so many cars and the parking area is an issue. But I understand because it's a big complex.
Hi Jose,
Thank you for sharing your experience! We're glad you and your kids enjoyed the water park, food, and convenient location. We also appreciate your feedback about the parking area and understand how busy it can get. We hope to welcome you and your family back again!
Best wishes,Westgate Resorts
Reviewed Aug. 28, 2026
Westgate Resorts was affordable, seemed to have good amenities and was close to Universal, where I'm a pass holder, which was why I decided on them. The reservation, check-in, and check-out process was very easy. The gentleman who helped me was very nice. During my stay, I got a wrap at the water park, and it was good. My sister played pool and hung out by the bar for a while and I went to the water park. The resort's location was super convenient in relation to local attractions. Overall, I had a good experience.
Hi Katelyn,
Thank you for sharing your experience! We're glad you found the resort affordable, convenient, and easy to navigate from reservation to check-out. It's great to hear you enjoyed the water park, bar, and other amenities during your stay. We hope to welcome you back for another great visit!
Best wishes,Westgate Resorts
Reviewed Aug. 27, 2026
I needed to be between the freeway and my mother's residence. The location of the Westgate Resort was between my mother and the 15 Freeway if I needed to go home. It was easy to make the reservation on the website. I got there at 3 o'clock, and it was full. But there were two people directing traffic. My daughter and I loved the room. It was really cute the way it was. We got two beds. I liked that there was a counter that I was able to look out to the strip, and since I had to work in the hotel, that was really nice. The ice machine wasn't too bad. The lotion was pretty nice. I also liked the sliding doors of the closet, and the bathroom has a door to close. It's private versus the other places.
Hi Vanessa,
Thank you for sharing your experience! We're glad the location worked well for your visit and that you and your daughter enjoyed the room. It's great to hear you appreciated the view, workspace, and added privacy in the bathroom. We hope to welcome you both back again!
Best wishes,Westgate Resorts
Reviewed Aug. 26, 2026
I love the Westgate resort I stayed at in New York recently. I've been there quite a few times. I loved the area, the people, and the hotel. It was a nice place to be in and their staff cared. They always asked, “What did you do today?” “Did you go here and there?” “Are you all right?” I went by myself and they were always kind. They also remembered where I'd been and what I was doing. The last time I went there, I booked a suite with a balcony. I requested it ahead of time, and it was done. The check-in was quick, too. Everything's walkable from the resort and I would happily go back. It was expensive, but it was kind of worth it. I told my brother to go stay there and I said it was convenient. He stayed there and he liked it.
Hi Wendy,
Thank you for sharing your wonderful experience! We're glad to hear our caring team made you feel welcome and well looked after during your stay. It's great that you enjoyed the location, quick check-in, and your suite with a balcony. We truly appreciate your recommendation and look forward to welcoming you back!
Best wishes,Westgate Resorts
Reviewed Aug. 18, 2026
We looked at five places in the area and we chose one that had the better accommodations for our group. Check-in and checkout at Westgate Resorts was great. Checking in, the room that I booked was not available so I got a free upgrade. I was pleased with that. It was clean, and the staff was very friendly. My daughter still talks about the water park to this day. It was great.
Hi Trenae,
Thank you for sharing such wonderful feedback! We’re so glad we could provide a complimentary upgrade when your original room wasn’t available, and that you enjoyed the clean accommodations and friendly service. We’re especially happy to hear your daughter is still talking about the water park! We hope to welcome your family back again soon.
Best wishes,Westgate Resorts
Reviewed Aug. 14, 2026
I was looking for a place to stay in Myrtle Beach, and we came across Westgate Resort online. I'm a Choice member and I got some discounts there. The people there were very nice and got us right through when we got there. We didn't have to wait long. It was a very pleasant experience. We also used the pool, the hot tub, and the Lazy River, and all of those worked fine.
The only issue that I found was the fan in the bathroom was not working. Every time somebody used the bathroom, it was stinky. I notified the front desk, but I didn't do it while we were still staying there because I didn't want the inconvenience of having to move or having somebody in there while I was there. I was disappointed that somebody didn't catch it and took care of it when the previous people moved out. Other than that, it's a beautiful property. It's close to things in Myrtle Beach. It's right on Ocean Boulevard. I would tell others if they plan on staying in that area, to look into that place.
Hi Michael,
Thank you for sharing your detailed feedback! We’re glad you enjoyed our amenities, convenient location, and friendly service. We’re sorry about the bathroom fan and appreciate you bringing this to our attention. We hope to welcome you back to Westgate Resorts for an even better stay!
Best wishes,Westgate Resorts
Reviewed Aug. 5, 2026
The check-in and check-out processes at Westgate were very good. The water park was awesome. The staff was awesome as well. The room was great too. However, the food options at the resort were not good.
Hi Katie,
Thank you for your wonderful review! We're delighted to hear you enjoyed the check-in and check-out process, the water park, our staff, and your room. We also appreciate your feedback regarding the dining options and hope to welcome you back for another great stay.
Best regards,Westgate Resorts
Reviewed Aug. 2, 2026
The Westgate resort looked really nice on the pictures. I was there to see my son who's in the army. The resort had a separate bedroom where you could close the door, and it was more of a suite than just a cheap hotel room for a good price. So, thought I'd try it and was very pleased. The check-in and check-out processes were great. It was a quick last-minute trip, and we went and did some things around the town.
Hi Julianne,
Thank you for sharing your wonderful experience! We’re glad you found our accommodations comfortable, spacious, and a great value for your last-minute trip. It’s great to hear that check-in and check-out were quick and easy. We hope to welcome you back on your next visit!
Best wishes,Westgate Resorts
Reviewed Aug. 1, 2026
The customer service was very good. Westgate is a nice place for me.
Hi Bill,
Thank you for your kind review! We’re glad to hear you enjoyed your stay and had a positive experience with our customer service. We appreciate your feedback and look forward to welcoming you back to Westgate Resorts!
Best wishes,Westgate Resorts
Reviewed July 31, 2026
I stayed at Westgate before, and I stayed again. I like the price. The check-in and check-out processes were great. The customer service was very good. Westgate is a good resort.
Hi Dyneshious,
Thank you for your wonderful review! We’re glad to hear you enjoyed your stay, found our rates a great value, and had a smooth check-in and check-out experience. We truly appreciate your kind words about our team and look forward to welcoming you back again!
Best wishes,Westgate Resorts
Reviewed July 30, 2026
Westgate Resorts always treated us really nice. The facility is beautiful. And I got on Priceline, and I got an amazing deal. I knew that they would take good care of us. So, that's why we went there. There was two gentlemen there, and they were absolutely amazing. It was busy. There was six people in line, and they were very friendly. They didn't skip a beat. They treated me well when I checked in. And checking out was easy. I just called and said, “Hey, we're checking out.” They have a text system, and I texted and said, “We're checking out.” And they communicated with me back and forth all weekend, making sure that everything was okay. I just dropped the keys at the gate, and I was done.
Hi Shelley,
Thank you for your wonderful review! We're thrilled to hear you found a great deal and that our team made such a positive impression during your stay. It's great to know our check-in, text messaging, and check-out processes made everything easy and convenient. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay!
Best wishes,Westgate Resorts
Reviewed July 21, 2026
Their customer service was amazing. We first got the wrong unit we booked. I started to panic a little, and this lovely gentleman helped me right over to the lady to help after you check in, and she got us right into what we were supposed to get. That worked out beautifully. All the amenities were great as well. We were satisfied. I would recommend Westgate.
Hi Jule Ann,
Thank you for your wonderful review! We're so glad our team was able to quickly resolve your room assignment and ensure you had the accommodations you expected. It's great to hear you enjoyed the amenities and had such a positive experience. We truly appreciate your recommendation and look forward to welcoming you back!
Best regards,Westgate Resorts
Reviewed July 16, 2026
Great place to enjoy quality time as a Family. Many activities. Beautiful Resort. Worth every penny.
Hi Edmundo,
Thank you for your wonderful feedback. We're thrilled to hear you and your family had such a great experience and enjoyed the many activities our resort has to offer. Your kind words mean a lot to us, and we're delighted you found your stay worth every penny. We look forward to welcoming you back for another memorable family getaway.
Best regards,Westgate Resorts
Reviewed July 16, 2026
I saw Westgate at Priceline and I stayed there before. It’s always nice over there and it's one of the best spots to stay at. I went online to book with them and it was pretty easy. Checking in was fast and their reps did a great job. Everything was clean and perfect, and I had no problem with the room. It was peaceful and everything was good. But I didn't get my deposit back and I don't understand that.
Hi Androniekos,
Thank you for your kind feedback. We're delighted to hear you enjoyed another peaceful stay and that booking, check-in, and your accommodations met your expectations. We're sorry to hear about the confusion regarding your deposit. Please send us a private message with your reservation details so we can look into it for you.
Best regards,Westgate Resorts
Reviewed July 15, 2026
The reservation process with Westgate Resorts was very fast and easy. I was actually the one to check in, so we didn't have any issues. Everything was done on time. The resort staff was very pleasant. I constantly received text messages, checking on us throughout the day. We did have to extend the stay, so they were able to go in and get that taken care of. In fact, Sybil actually lost her wallet there in the go-kart, and it was returned about two days later. So, that was really good. Everything has been amazing.
Hi Tamekia,
Thank you for your wonderful review! We're delighted to hear that your reservation and stay went smoothly and that our team provided attentive service throughout your visit. We're especially glad Sybil's wallet was safely returned. We truly appreciate your kind words and look forward to welcoming you back for another amazing stay!
Best wishes,Westgate Resorts
Reviewed July 11, 2026
We wanted something that we could take our teenage granddaughters to that would have things for them to do. Westgate is close enough to the heart of things in Branson that it made the trip easier. They also had the types of rooms that we wanted. We arrived early, and our rooms weren't ready yet. But they checked us all in anyway so that we could just go about our business and come back and get the keys later. It was a wonderful experience. The food options were very limited. We had to go pretty much off the property to get a meal. But it was so centrally located that most people would have gone off the property and just to try out other things in Branson.
My granddaughters did the pool and the game room. They have a little nature trail behind that my husband and I did. We got coffee in the food areas. A lot of our trip was planned around attractions and shows outside the resort, but there was plenty for the girls to do, even when I wanted to stay in the room and rest. The staff overall was very friendly and very helpful. Even if we were standing by the road and looked like we didn't know where we were going or needed something, a miscellaneous service person would stop and say, "Can I help you? Can I take you somewhere?" That was constant for the whole time we were there. People were very helpful. A lot of times, you can call the front desk and need something and then hours later, you're still waiting. But this was not that place. Everybody at Westgate was very service-minded.
Hi Kathy,
Thank you for sharing your wonderful experience. We're delighted to hear our friendly team, convenient location, and amenities helped make your family getaway enjoyable. We also appreciate your feedback about the dining options and will be sure to share it with our team. We look forward to welcoming you and your family back for another memorable stay.
Best regards,Westgate Resorts
Reviewed July 10, 2026
I liked Westgate's price and availability. It was a last-minute reservation, and that was pretty much the only one that came up with a reasonable price, and it was available for that night. The resort's location is very convenient. The check-in and check-out process was probably one of the smoothest processes that I've been through. The only thing that caught me off-guard was when they asked me for a $50 hold for the deposit. They could give people a heads-up about that. That was unexpected, but it wasn't an issue because I had the money to be able to do it. The money was returned quickly. It was returned in two days. They had it pending, and then I got it back. Overall, it was a good experience. Everything was perfect. I was very pleased.
Hi Chassity,
Thank you for sharing your experience. We're delighted to hear you enjoyed our convenient location, great value, and smooth check-in and check-out process. We also appreciate your feedback regarding the incidental deposit and are glad it was returned promptly. We truly appreciate your kind words and look forward to welcoming you back soon.
Best regards,Westgate Resorts
Reviewed July 9, 2026
The reservation, check-in, and check-out process was very, very easy. Westgate didn’t really have a lot of food options. They had breakfast on Saturday and Sunday that you could choose to give something. We used the pool and the beach. My daughter, my two granddaughters, and I were in one room. The overall stay was great. The price was a little high, but being on the beach, I could expect that in the summertime.
Hi Linda,
Thank you for sharing your experience. We're glad to hear your reservation, check-in, and check-out processes were easy and that you and your family enjoyed the pool and beach during your stay. We appreciate your feedback regarding the dining options and are happy to know you had a great overall visit. We hope to welcome you and your family back again soon.
Best regards,Westgate Resorts
Reviewed July 7, 2026
I had a good experience at Westgate. The room was very good. It was clean. It was what I had expected. It had things in the room that I needed, like utensils, and the microwave. The room also had a safe and refrigerator. The balcony was nice. A screened-in balcony was doubly nice. It's a pretty nice place. I would go again. I enjoyed it.
Hi Leon,
Thank you for your kind review! We're delighted to hear you enjoyed your stay and that your accommodations had everything you needed. It's great to know you appreciated the clean room and screened-in balcony. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.
Best regards,Westgate Resorts
Reviewed July 6, 2026
The customer service was fantastic. I was also very pleased with the restaurant service. The grandkids loved the amenities. Everything was excellent. It was a great experience.
Hi Joe,
Thank you for your wonderful review! We're thrilled to hear you enjoyed our customer service, restaurant, and amenities, and that your grandkids had a great time. It means so much to know you had an excellent experience. We look forward to welcoming you and your family back again soon!
Best regards,Westgate Resorts
Reviewed July 5, 2026
The check-in and check-out process at Westgate Resorts was wonderful. We didn't do any activities at the resort but we used the pool. The food was okay, and overall, my experience was great.
Hi Terri,
Thank you for sharing your experience. We're glad to hear your check-in and check-out process was smooth and that you enjoyed the pool during your stay. We appreciate your feedback and are happy to know you had a great overall experience. We look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed July 3, 2026
We were going to be camping at Silver Dollar City Campground, but there was a thunderstorm that day, and another one that was going to happen that night. We needed a place that could get us in quickly and Westgate Resorts came up. We checked out their reviews, and they indicated to us it was going to be a very positive experience, and it was close by. Checking in and out was seamless. We were only there for two nights, so we didn't have a whole lot of time to soak it all in. Our days were full off the property, so we didn't get to participate in much but we checked out the Adventure Zone, and it was super cool. My oldest daughter is big into crafting, so we wanna check that out when we come back.
Westgate is very centrally located so it’s easy to get to and from the Theater District, the Landing and the Silver Dollar. It was an all-around great location. Everyone I encountered was incredibly professional, helpful, and friendly, and it was top-notch. I couldn’t ask for a better bang for your buck at Westgate.
Hi Hunter,
Thank you for sharing your experience. We're glad Westgate was able to provide a comfortable stay when your camping plans changed. It's wonderful to hear you enjoyed our convenient location, seamless check-in, and friendly team. We appreciate your kind words and look forward to welcoming you back so your family can enjoy even more of the resort.
Best regards,Westgate Resorts
Reviewed July 2, 2026
I enjoyed my experience at Westgate. It's like a home away from home for us. It's comfortable and cozy. It's perfect for vacation. I love the fact that they have a washer and dryer and a kitchen. You have everything you need there - an iron and an ironing board, utensils and pots and pans. It's strategically located as well. We always go swimming when we go there. We used to go to the chess thing, but we didn't this time. I wasn't feeling so good, so we didn't do as much as we normally do. But we walk the premises, and we always enjoy that. The more we stay, the more we find out that everything is right there. Even if you wanna shop, it's right there. Everything is right there even grocery stores. The restaurants are right around the corner too. The food options are nice. We kept trying to head towards the candy store though we're not supposed to. My husband purchased a breakfast sandwich and if they can have some salads there, that would be good.
Westgate Resorts is the best place to stay if you wanna save money and wanna be comfortable and enjoy your stay. It's not so expensive. The ladies at the reception are very nice, friendly, and resourceful. Even us being old, not able to know how to do a lot of stuff on the cell phone, they helped us with that. Even the ground people and housekeeping are nice. I have allergies and one of the housekeeping ladies came in and mopped the floor with water to get the chemicals that they use to clean it. I did it myself another time, but this time I told them about it, and they came in and did it. The security people, Diego being one of the two, are very friendly too. I feel blessed to be able to enjoy life and be comfortable while staying in Florida. We had some friends that came by from Ocala, Florida to visit us before we left. They said they always stay there also and they love it.
Hi Gloria,
Thank you for your heartfelt review. We're delighted to hear Westgate feels like a home away from home and that our accommodations, convenient location, and friendly team made your stay comfortable. We also appreciate your suggestion about adding more salad options. Thank you for your continued support, and we look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed July 1, 2026
I was looking around to try and do a staycation, and Westgate was amazing. It was the only one that I could find at a good price that had a big Jacuzzi tub. The front desk ladies were really nice, and handled my paperwork and all my stay really well, and gave me a good price for working around the area. The area was amazing. We walked around. The pool was really nice. It wasn't super cold. We didn't really get to play any of the stuff because we only stayed a night, and I just was in the tub most of the time. The Jacuzzi tub was amazing, and I'm going back for that. It was a really nice place to be, and we're gonna go do another staycation over there soon.
Hi Erin,
Thank you for sharing your experience. We're thrilled to hear you enjoyed your staycation, especially the Jacuzzi tub, friendly front desk service, and great value. It's wonderful to know you had a relaxing visit and are already planning to return. We look forward to welcoming you back for another memorable stay.
Best regards,Westgate Resorts
Reviewed June 30, 2026
The booking process at Westgate was easy. All the questions that I needed were answered through the website as well. We were going out to visit my son, so I didn't really have any high expectations, other than that I needed a room so that we could see him. But the room was clean and nice. The staff was friendly and extremely helpful too. It was exactly what we needed for the purpose that we were there.
Hi Britany,
Thank you for sharing your experience. We're glad to hear the booking process was easy and that our website provided the information you needed. It's wonderful to know your accommodations were clean and comfortable and that our team provided friendly, helpful service. We appreciate your feedback and look forward to welcoming you back again.
Best regards,Westgate Resorts
Reviewed June 29, 2026
My children already had a reservation at Westgate, and we wanted to stay in the same facility that they were staying in. Booking with Westgate was as easy as it could be. It was all online. The price was very fair and checking in was easy as well. We walked in the door, and they greeted us with smiles. We were a little bit early, and they told us our room was not yet ready but they turned around and told us they got one right there and put us in a room right away. It was good as it could be.
The room was awesome. There's a washer and dryer, even though we didn't need it. It was way more than we needed for our stay, but it was very much appreciated. We will plan to stay there again. It's a great place. I used the Uber from or to there three times, and they all knew where it was. One of the things I liked about it was it was off the strip far enough to be away from all of the activity of the downtown strip. The shuttle service was perfect. We also went to the little store and got tootsie roll pops. Every employee we met on the sidewalk spoke to us and greeted us.
Hi Mark,
Thank you for sharing your wonderful experience. We're delighted to hear that booking and check-in were seamless and that our team made you feel welcome from the moment you arrived. It's great to know you enjoyed the spacious accommodations, convenient location, and friendly service throughout your stay. We look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Westgate Resorts Company Information
- Company Name:
- Westgate Resorts
- Year Founded:
- 1982
- Address:
- 5767 Major Blvd
- City:
- Orlando
- State/Province:
- FL
- Postal Code:
- 32819
- Country:
- United States
- Website:
- www.westgateresorts.com
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