
Westgate Resorts Reviews
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About Westgate Resorts
Westgate Resorts has 22 themed resorts in nine states. It offers a variety of amenities, including water parks, casinos, entertainment shows and fine dining. Additionally, it offers a loyalty program for discounts and bonus perks. If a reservation is canceled within seven days of arrival, you are subject to a fee. Group rates are available.
Visit www.westgateresorts.com- Transparent pricing
- Loyalty program
- Online booking
- Cancellation policy
- Group rates
- Mixed customer reviews
- Limited service area
- Can be pricey
What is Westgate Resorts?
Westgate Resorts offers multiple themed destination resorts across the U.S. Each resort has varying amenities, from water parks, casinos and musicals to NASCAR and sporting events. Westgate Resorts has 22 locations in nine states. Pricing starts as low as $49 per night and varies based on location. Westgate Resorts also offers timeshare incentives.
How does Westgate Resorts work?
Westgate Resorts has transparent pricing online for all of its locations. You can reserve a stay directly on the website or by calling the rental guest office. The website also offers promotional deals and flash sales for discounted rates. Group rates are also available to save 30% to 50%. Additionally, there is a WOW Loyalty Program, which offers additional perks like lower online rates, exclusive discounts and enhanced check-in services.
Westgate Resorts offers a cancellation policy for canceled or changed stays within seven days of arrival. You will be charged a $25 service fee. However, if a stay is canceled or changed within 72 hours of arrival, you are subject to the $25 service fee plus the first night’s room rate. Terms may vary by location (Westgate Park City winter reservations require a 30-day notice of cancellation), so read your reservation agreement carefully.
Westgate Resorts cost
Cost varies by resort location and room amenities, but pricing starts as low as $49 per night at some locations. Other pricing examples include:
- August 2023 weekend, three-night stay in Las Vegas: $77 to $103 per night
- August 2023 weekend, three-night stay in Orlando: $60 to $130 per night
- August 2023 weekend, three-night stay in Branson: $70 to $80 per night
Other pricing factors to consider are service fees, cancellation rates and extra amenities desired.
Westgate Resorts FAQ
How many resorts does Westgate have?
Westgate offers 22 resorts across nine U.S. states.
Where are Westgate Resorts located?
Resorts are located in Arizona, Florida, Missouri, Nevada, New York, South Carolina, Tennessee, Utah and Virginia.
What is Westgate Resorts’ cancellation policy?
Cancellations made within seven days of arrival will pay a $25 service fee. If a cancellation is made within 72 hours of arrival, you’ll be subject to the $25 service fee plus the first night’s standard, non-promotional room rate. However, terms may vary wildly by location, so read your reservation agreement carefully.
Does Westgate Resorts have a group discount?
Groups of 10 or more can save 30% to 50% on resort stays.
Who owns Westgate Resorts?
Central Florida Investments, Inc. owns Westgate Resorts.
Still have questions?
Is Westgate Resorts legit?
Westgate Resorts offers multiple themed resort stays across nine U.S. states. Customers have mixed reviews online, which vary based on resort location. With pricing as low as $49 per night, Westgate offers options for differing budgets. If you’re looking for a stay with transparent pricing options online, Westgate Resorts may be beneficial.
Westgate Resorts Reviews
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Reviewed July 8, 2026
I was on my app and Westgate popped up. It looked like a nice-looking place for a good price, so I tried them out. Everything was great and the beds were super comfortable. We used the pools during our stay and I'd give the resort's amenities 5 stars. Their price and customer service also get 5 stars.
Hi Jonathan,
Thank you for the fantastic review! We're thrilled to hear you enjoyed the comfortable accommodations, our pools, and the value and service we strive to provide. Your 5-star feedback means a lot to us, and we look forward to welcoming you back for another great stay.
Best regards,Westgate Resorts
Reviewed July 4, 2026
It was my first time at Westgate and I liked the layout and everything they had to offer there. The room was better that what I was expecting. It suited us pretty good. It had a nice big bathroom and a nice shower tub. We also like where the room was located. We were close to a pool, so the kids were happy about that. We went to the arcade as well. We ate at the Draft Sports Bar & Grill, and it was very good. Everything was top-notch. The service was excellent and so was the atmosphere. The location of the resort is perfect. It's close to lots of different kinds of restaurants, as close to Universal Studios. It's also close to Disney. Additionally, I like the way the grounds were well kept and everybody that I interacted with was very courteous, professional and nice. Overall, it was a really good experience.
Hi Brian,
Thank you for sharing your first Westgate experience. We're thrilled to hear the accommodations exceeded your expectations and that your family enjoyed the pool, arcade, and dining at Draft Sports Bar & Grill. It's wonderful to know our location, well-maintained grounds, and friendly team helped make your stay memorable. We look forward to welcoming you back soon.
Best regards,Westgate Resorts
Reviewed July 17, 2026
My experience at Westgate was really good. They had even more than what I knew was there. I booked through their corporate site on Airbnb and I wasn't aware that it was a resort. I thought it was just a hotel. I was taking my fiancee on a trip for the weekend, and Westgate had the best price. They had the hot tub and all stuff that I was looking for. It was open, unlike many other places that don't have their outdoor stuff open year-round. At Westgate, even though it was the off-season, I still had access to that stuff. I was pleasantly surprised when I got there to all the accommodations. They had the fire pits, the walking trails and all the different stuff. It was phenomenal.
When we were checking in, they had a holdup on the rooms where they were so heavily booked that weekend. There was a little bit of a delay getting our room keys at first. But they took my name and number and they gave me a call within a couple of hours. We went to dinner and went shopping for a little bit, then they gave me a call as soon as the room was ready. It was pristine whenever we walked in. At checkout, they sent me a text and gave me my options that I could come in and turn the keys in, that I could just drop the keys on the way out. That was super easy as well.
We did not get to try any of their dining options the weekend that we were there, but they had the pizza and ice cream shop in the market. Had we been staying longer than just two nights, we would have tried it. But being that we were in Branson, we went out and ate for all of our meals. But the market was good. We went in there and got drinks one night before we played putt-putt.
We did the walking trail down to the waterfalls, and hung out down there on the observation deck for a little bit. We played putt-putt two or three different times. There were some other people playing ping-pong outside the marketplace or else we would have used those as well. But since those were occupied, we went ahead and went out to the fire pit area and spent one of our evenings out there. There's so much stuff to do there on the resort that if you didn't want to leave and you wanted to still have fun the whole time, you could.
The resort's location was phenomenal. It's right in the middle of everything. I also felt very safe while we were there. That was awesome. The security guards were extremely friendly. All the people that worked the booth that day that weekend were so nice. They made sure that only the people that were supposed to be there were coming in. They made note every time you left and were coming back in. By the time that we hit our second day, we had come and went a couple of times. By the third trip in, they were recognizing us, calling us by name, asking us how our day was going. I'll be going back hopefully soon and I've already been asking my friends to go with me.
Hi Timothy,
Thank you for your wonderful review! We're thrilled your stay exceeded your expectations and that you enjoyed our amenities, convenient location, and friendly team. We appreciate your patience during check-in and are glad everything else made for a memorable getaway. We look forward to welcoming you, your fiancée, and your friends back again soon!
Best wishes,Westgate Resorts
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Reviewed June 16, 2026
We got to Westgate Resorts late and there was no problem, which was great. We made the arrangement on the spot and the rep was very friendly. I dropped a card, and they held it for me and made sure that I got it back. Both the check-in and checkout processes were very smooth. My husband, my adopted daughter, and I had a wonderful time at Westgate. I never played miniature golf before. So that was my first time playing it there.
We had ice cream and pizza. The reps at Westgate made us very comfortable ordering DoorDash when we first got there because we hadn't eaten. It was late so everything was closed. They let us know one place that was open. But we enjoyed the patio on the back end of the store. We enjoyed sitting there with the fire on. It was very beautiful. We bought T-shirts and when we wore them to a graduation, we were stopped and asked how we enjoyed it. People who were there said they can’t wait to go back. We can't wait to go back either.
The next time we come, it will just be my husband and me. The tickets were a little bit expensive for three. So, when it’s just him and me, we’ll catch the shows. We also found out some information about the little area where there are museums, where to go and where it's not so costly. But on the resort itself, the prices were great. We stayed three nights for the price that it would cost for one night. We went to New Orleans and it cost one night. We paid just a little bit more for three nights there and have more amenities and places to eat. I've never been on an all-inclusive resort before. The bed and the space were awesome. Being able to go to the store and not worry about having to eat out every night was awesome. We had an all-around good experience and that's rare. Whether it was the front desk or finding out where to go for the pool, everyone was accommodating and friendly.
Hi Parrishon,
Thank you for your wonderful review! We're thrilled to hear you enjoyed the comfortable accommodations, friendly team members, miniature golf, dining options, and relaxing patio area. It's especially great to know our staff helped make your stay smooth and memorable. We appreciate your kind words and look forward to welcoming you and your husband back soon!
Best wishes,Social Media Support
Reviewed June 9, 2026
iCruise sold me a package of two cruises and a resort stay for $3,000. The only resorts they offered to me were Westgate properties in Orlando, Myrtle Beach, or Las Vegas. We went to the one located in Myrtle Beach and the check in process was perfect. I walked right in and they said they knew who I was. They sent me to a concierge where the attendant gave us a parking tag for the rearview mirror, and we were on our way.
The room was great but the tub in the bedroom was weird though I could see maybe back in the day that could have been fun. But the bathroom was amazing and we had our own laundry and a full kitchen. We had a living room, a dining room, and a outdoor terrace with dining as well. However, the food options were terrible. My husband is from New Jersey and he loves his pizza. When he found out there was a pizzeria out on the first floor, we went there. But it's not a pizzeria, it's a walk-up window. He wouldn't even try it. I’d have them tone down the pizza parlor perk. That is not an asset. The whole dining on site is a very deceiving deal. It left a bad taste in my mouth.
When we needed cream for our coffee in the morning, we ran down to the marketplace. We had this little sign in our refrigerator that it was $5 for a single thing of little milk. Then something happened, and I had to call downstairs. They said they were sending up cream and sugar for my coffee the next day, but it never showed up. For all of the great amenities there were in the suite, they had these little tweaks that took it right away. It would be good if they could iron that out.
The suite that we had was on the street side. It could be entertaining, but there were no windows for us to sit in to watch the amusement park. They could improve the parking as well. The parking deck is far too tight, and we couldn't find an elevator. We had to go walk with the cars up and down the ramp. It was so dangerous. Also, it was bike week. It was so terrible. We went home early. Other than those, I would still pick Westgate over other places that I have never tried knowing that where we stayed was very nice.
Hi Susan,
Thank you for sharing your feedback. We're pleased to hear that check-in was smooth and that you enjoyed the spacious suite and amenities. We also appreciate your comments regarding the dining options, marketplace experience, parking, and room location. Guest feedback is invaluable as we work to improve the overall experience. We hope to have the opportunity to welcome you back for an even better stay in the future.
Best regards,Westgate Resorts
Reviewed June 4, 2026
I went through Airbnb and I saw Westgate's setup and everything that was there, and it wasn't clear at that point if it was active until some more research. I liked what I saw and I liked the reviews that I was getting back. I went a little further into social media and saw replies where other clients stayed there and I thought it was exactly what we needed for a week away. Normally, if you hit an Airbnb, it's like five bedrooms, three baths, and all that good stuff. We didn't need that. It was just the two of us. We needed a one-bedroom apartment and the Westgate was perfect.
Our room was great. My wife is a fanatic about kitchens and the way they're set up. When she saw the kitchen and the bedroom, she said, "Oh, this is great. I don't think we could have did any better than this." The living room was the right size. We had a dining room table there with the chairs, the kitchen, the two bathrooms were perfect, and everything was updated. The view outside the room to the pool area was great. That was my first time ever being there and the first time I'd heard of Westgate Resorts. I've been to Disney a number of different times in that area working down there and I had never realized that Westgate was there.
It was a perfect location for either a weekend or a week-long stay. It was perfect for us. I have a lot of friends in that same age category and I know they were looking to get away. I've already told them about it and they're enthused about it. It's quiet. It was convenient. I like the amenities, the setup in the room and the whole property setup with the security and everything else. There were restaurants out there that we could just practically walk to. They had a super store there, and we did some shopping there and cooked dinner on two nights while we were there. It was convenient to everything else. If we wanted to go to Disney, we can go to Disney. If we wanted to go to the beach, we can go to the beach. We could just jump in the car and drive an hour and we're there. So, for us, it was about convenience and comfort, and the overall setup of the villa there was perfect.
Hi Huston,
Thank you for sharing your wonderful experience. We're delighted to hear that the accommodations, amenities, and convenient location were a perfect fit for your getaway. It's especially rewarding to know that you and your wife enjoyed the villa and felt comfortable throughout your stay. We truly appreciate your recommendation to friends and look forward to welcoming you back for another relaxing visit.
Best regards,Westgate Resorts
Reviewed May 31, 2026
A couple years ago, right before my daughter's birthday, I was looking up things to do for her birthday. We always plan a month in advance to make sure it's budget-friendly and also to get the maximum fund. We wanted to go to Orlando, and we decided to go to the Fun Spot. When were looking for a hotel around it, I remembered the resort that I went to after graduation from high school and it was super fun. While I was googling it, I found that same water park. After doing a little bit of research about Westgate and reading the amenities that they had, I thought it was amazing so I booked it. That trip two years ago was amazing.
I found out they have even more locations in different states as well. They have six or seven in Florida alone. This year, we went to one of their locations. They had a seven attraction-ticket if you booked through Peppa pig. But later on, I found out after the trip that Legoland has a package with Westgate, where if you stay, you get tickets. But the Peppa Pig one made more sense because we were trying to go to more than one thing including the water park. I wish we had stayed one more day longer because we would have taken more time to have fun at Westgate itself. They have so many things to do. We're going back next year.
The check-in two years ago was amazing. They helped me out and answered all my questions because when something is new for me, I have a million questions. They gave me a pamphlet to know where I was going. Everybody was nice. But this time around, they gave more detail, and they even had this text assistant, where if you have any questions about things on a property or anything about your stay, you can just text them and they'll text you back. The location I moved to this time had an ice skate arena, and I didn't know what time the hours of operations were.
Westgate is completely different to almost any hotel that I have been at. The amenities are outstanding. They have a full kitchen, just like the last time. This time, we got two separate situations, so we had a big queen bed, a pull out, and tables. We also had a balcony and a washer and dryer. The price is just unbeatable. I'd recommend Westgate and I just recommended them to my mom.
Hi Kenya,
Thank you for sharing your wonderful experience. We’re delighted to hear that Westgate has become part of your family’s celebrations and traditions. It’s great to know you enjoyed the amenities, accommodations, helpful service, and convenient text assistance. We truly appreciate your recommendation and kind words about the value we provide. We look forward to welcoming you and your family back for another memorable stay next year.
Best regards,Westgate Resorts
Reviewed July 30, 2026
Westgate Resorts always treated us really nice. The facility is beautiful. And I got on Priceline, and I got an amazing deal. I knew that they would take good care of us. So, that's why we went there. There was two gentlemen there, and they were absolutely amazing. It was busy. There was six people in line, and they were very friendly. They didn't skip a beat. They treated me well when I checked in. And checking out was easy. I just called and said, “Hey, we're checking out.” They have a text system, and I texted and said, “We're checking out.” And they communicated with me back and forth all weekend, making sure that everything was okay. I just dropped the keys at the gate, and I was done.
Hi Shelley,
Thank you for your wonderful review! We're thrilled to hear you found a great deal and that our team made such a positive impression during your stay. It's great to know our check-in, text messaging, and check-out processes made everything easy and convenient. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay!
Best wishes,Westgate Resorts
Reviewed July 16, 2026
Great place to enjoy quality time as a Family. Many activities. Beautiful Resort. Worth every penny.
Hi Edmundo,
Thank you for your wonderful feedback. We're thrilled to hear you and your family had such a great experience and enjoyed the many activities our resort has to offer. Your kind words mean a lot to us, and we're delighted you found your stay worth every penny. We look forward to welcoming you back for another memorable family getaway.
Best regards,Westgate Resorts
Reviewed July 16, 2026
I saw Westgate at Priceline and I stayed there before. It’s always nice over there and it's one of the best spots to stay at. I went online to book with them and it was pretty easy. Checking in was fast and their reps did a great job. Everything was clean and perfect, and I had no problem with the room. It was peaceful and everything was good. But I didn't get my deposit back and I don't understand that.
Hi Androniekos,
Thank you for your kind feedback. We're delighted to hear you enjoyed another peaceful stay and that booking, check-in, and your accommodations met your expectations. We're sorry to hear about the confusion regarding your deposit. Please send us a private message with your reservation details so we can look into it for you.
Best regards,Westgate Resorts
Reviewed July 15, 2026
The reservation process with Westgate Resorts was very fast and easy. I was actually the one to check in, so we didn't have any issues. Everything was done on time. The resort staff was very pleasant. I constantly received text messages, checking on us throughout the day. We did have to extend the stay, so they were able to go in and get that taken care of. In fact, Sybil actually lost her wallet there in the go-kart, and it was returned about two days later. So, that was really good. Everything has been amazing.
Hi Tamekia,
Thank you for your wonderful review! We're delighted to hear that your reservation and stay went smoothly and that our team provided attentive service throughout your visit. We're especially glad Sybil's wallet was safely returned. We truly appreciate your kind words and look forward to welcoming you back for another amazing stay!
Best wishes,Westgate Resorts
Reviewed July 11, 2026
We wanted something that we could take our teenage granddaughters to that would have things for them to do. Westgate is close enough to the heart of things in Branson that it made the trip easier. They also had the types of rooms that we wanted. We arrived early, and our rooms weren't ready yet. But they checked us all in anyway so that we could just go about our business and come back and get the keys later. It was a wonderful experience. The food options were very limited. We had to go pretty much off the property to get a meal. But it was so centrally located that most people would have gone off the property and just to try out other things in Branson.
My granddaughters did the pool and the game room. They have a little nature trail behind that my husband and I did. We got coffee in the food areas. A lot of our trip was planned around attractions and shows outside the resort, but there was plenty for the girls to do, even when I wanted to stay in the room and rest. The staff overall was very friendly and very helpful. Even if we were standing by the road and looked like we didn't know where we were going or needed something, a miscellaneous service person would stop and say, "Can I help you? Can I take you somewhere?" That was constant for the whole time we were there. People were very helpful. A lot of times, you can call the front desk and need something and then hours later, you're still waiting. But this was not that place. Everybody at Westgate was very service-minded.
Hi Kathy,
Thank you for sharing your wonderful experience. We're delighted to hear our friendly team, convenient location, and amenities helped make your family getaway enjoyable. We also appreciate your feedback about the dining options and will be sure to share it with our team. We look forward to welcoming you and your family back for another memorable stay.
Best regards,Westgate Resorts
Reviewed July 10, 2026
I liked Westgate's price and availability. It was a last-minute reservation, and that was pretty much the only one that came up with a reasonable price, and it was available for that night. The resort's location is very convenient. The check-in and check-out process was probably one of the smoothest processes that I've been through. The only thing that caught me off-guard was when they asked me for a $50 hold for the deposit. They could give people a heads-up about that. That was unexpected, but it wasn't an issue because I had the money to be able to do it. The money was returned quickly. It was returned in two days. They had it pending, and then I got it back. Overall, it was a good experience. Everything was perfect. I was very pleased.
Hi Chassity,
Thank you for sharing your experience. We're delighted to hear you enjoyed our convenient location, great value, and smooth check-in and check-out process. We also appreciate your feedback regarding the incidental deposit and are glad it was returned promptly. We truly appreciate your kind words and look forward to welcoming you back soon.
Best regards,Westgate Resorts
Reviewed July 9, 2026
The reservation, check-in, and check-out process was very, very easy. Westgate didn’t really have a lot of food options. They had breakfast on Saturday and Sunday that you could choose to give something. We used the pool and the beach. My daughter, my two granddaughters, and I were in one room. The overall stay was great. The price was a little high, but being on the beach, I could expect that in the summertime.
Hi Linda,
Thank you for sharing your experience. We're glad to hear your reservation, check-in, and check-out processes were easy and that you and your family enjoyed the pool and beach during your stay. We appreciate your feedback regarding the dining options and are happy to know you had a great overall visit. We hope to welcome you and your family back again soon.
Best regards,Westgate Resorts
Reviewed July 7, 2026
I had a good experience at Westgate. The room was very good. It was clean. It was what I had expected. It had things in the room that I needed, like utensils, and the microwave. The room also had a safe and refrigerator. The balcony was nice. A screened-in balcony was doubly nice. It's a pretty nice place. I would go again. I enjoyed it.
Hi Leon,
Thank you for your kind review! We're delighted to hear you enjoyed your stay and that your accommodations had everything you needed. It's great to know you appreciated the clean room and screened-in balcony. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.
Best regards,Westgate Resorts
Reviewed July 6, 2026
The customer service was fantastic. I was also very pleased with the restaurant service. The grandkids loved the amenities. Everything was excellent. It was a great experience.
Hi Joe,
Thank you for your wonderful review! We're thrilled to hear you enjoyed our customer service, restaurant, and amenities, and that your grandkids had a great time. It means so much to know you had an excellent experience. We look forward to welcoming you and your family back again soon!
Best regards,Westgate Resorts
Reviewed July 5, 2026
The check-in and check-out process at Westgate Resorts was wonderful. We didn't do any activities at the resort but we used the pool. The food was okay, and overall, my experience was great.
Hi Terri,
Thank you for sharing your experience. We're glad to hear your check-in and check-out process was smooth and that you enjoyed the pool during your stay. We appreciate your feedback and are happy to know you had a great overall experience. We look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed July 3, 2026
We were going to be camping at Silver Dollar City Campground, but there was a thunderstorm that day, and another one that was going to happen that night. We needed a place that could get us in quickly and Westgate Resorts came up. We checked out their reviews, and they indicated to us it was going to be a very positive experience, and it was close by. Checking in and out was seamless. We were only there for two nights, so we didn't have a whole lot of time to soak it all in. Our days were full off the property, so we didn't get to participate in much but we checked out the Adventure Zone, and it was super cool. My oldest daughter is big into crafting, so we wanna check that out when we come back.
Westgate is very centrally located so it’s easy to get to and from the Theater District, the Landing and the Silver Dollar. It was an all-around great location. Everyone I encountered was incredibly professional, helpful, and friendly, and it was top-notch. I couldn’t ask for a better bang for your buck at Westgate.
Hi Hunter,
Thank you for sharing your experience. We're glad Westgate was able to provide a comfortable stay when your camping plans changed. It's wonderful to hear you enjoyed our convenient location, seamless check-in, and friendly team. We appreciate your kind words and look forward to welcoming you back so your family can enjoy even more of the resort.
Best regards,Westgate Resorts
Reviewed July 2, 2026
I enjoyed my experience at Westgate. It's like a home away from home for us. It's comfortable and cozy. It's perfect for vacation. I love the fact that they have a washer and dryer and a kitchen. You have everything you need there - an iron and an ironing board, utensils and pots and pans. It's strategically located as well. We always go swimming when we go there. We used to go to the chess thing, but we didn't this time. I wasn't feeling so good, so we didn't do as much as we normally do. But we walk the premises, and we always enjoy that. The more we stay, the more we find out that everything is right there. Even if you wanna shop, it's right there. Everything is right there even grocery stores. The restaurants are right around the corner too. The food options are nice. We kept trying to head towards the candy store though we're not supposed to. My husband purchased a breakfast sandwich and if they can have some salads there, that would be good.
Westgate Resorts is the best place to stay if you wanna save money and wanna be comfortable and enjoy your stay. It's not so expensive. The ladies at the reception are very nice, friendly, and resourceful. Even us being old, not able to know how to do a lot of stuff on the cell phone, they helped us with that. Even the ground people and housekeeping are nice. I have allergies and one of the housekeeping ladies came in and mopped the floor with water to get the chemicals that they use to clean it. I did it myself another time, but this time I told them about it, and they came in and did it. The security people, Diego being one of the two, are very friendly too. I feel blessed to be able to enjoy life and be comfortable while staying in Florida. We had some friends that came by from Ocala, Florida to visit us before we left. They said they always stay there also and they love it.
Hi Gloria,
Thank you for your heartfelt review. We're delighted to hear Westgate feels like a home away from home and that our accommodations, convenient location, and friendly team made your stay comfortable. We also appreciate your suggestion about adding more salad options. Thank you for your continued support, and we look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed July 1, 2026
I was looking around to try and do a staycation, and Westgate was amazing. It was the only one that I could find at a good price that had a big Jacuzzi tub. The front desk ladies were really nice, and handled my paperwork and all my stay really well, and gave me a good price for working around the area. The area was amazing. We walked around. The pool was really nice. It wasn't super cold. We didn't really get to play any of the stuff because we only stayed a night, and I just was in the tub most of the time. The Jacuzzi tub was amazing, and I'm going back for that. It was a really nice place to be, and we're gonna go do another staycation over there soon.
Hi Erin,
Thank you for sharing your experience. We're thrilled to hear you enjoyed your staycation, especially the Jacuzzi tub, friendly front desk service, and great value. It's wonderful to know you had a relaxing visit and are already planning to return. We look forward to welcoming you back for another memorable stay.
Best regards,Westgate Resorts
Reviewed June 30, 2026
The booking process at Westgate was easy. All the questions that I needed were answered through the website as well. We were going out to visit my son, so I didn't really have any high expectations, other than that I needed a room so that we could see him. But the room was clean and nice. The staff was friendly and extremely helpful too. It was exactly what we needed for the purpose that we were there.
Hi Britany,
Thank you for sharing your experience. We're glad to hear the booking process was easy and that our website provided the information you needed. It's wonderful to know your accommodations were clean and comfortable and that our team provided friendly, helpful service. We appreciate your feedback and look forward to welcoming you back again.
Best regards,Westgate Resorts
Reviewed June 29, 2026
My children already had a reservation at Westgate, and we wanted to stay in the same facility that they were staying in. Booking with Westgate was as easy as it could be. It was all online. The price was very fair and checking in was easy as well. We walked in the door, and they greeted us with smiles. We were a little bit early, and they told us our room was not yet ready but they turned around and told us they got one right there and put us in a room right away. It was good as it could be.
The room was awesome. There's a washer and dryer, even though we didn't need it. It was way more than we needed for our stay, but it was very much appreciated. We will plan to stay there again. It's a great place. I used the Uber from or to there three times, and they all knew where it was. One of the things I liked about it was it was off the strip far enough to be away from all of the activity of the downtown strip. The shuttle service was perfect. We also went to the little store and got tootsie roll pops. Every employee we met on the sidewalk spoke to us and greeted us.
Hi Mark,
Thank you for sharing your wonderful experience. We're delighted to hear that booking and check-in were seamless and that our team made you feel welcome from the moment you arrived. It's great to know you enjoyed the spacious accommodations, convenient location, and friendly service throughout your stay. We look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed June 28, 2026
Westgate had a water park and the price was good compared to other resorts. We stayed there also because it was closest to SeaWorld. The process to check in and out was fast and easy. It was great. Anybody interested in staying at Westgate should. It was nice.
Hi Karla,
Thank you for sharing your experience. We're delighted to hear you enjoyed our convenient location, great value, and fast, easy check-in and check-out process. It's wonderful to know the water park helped make your stay even more enjoyable. We appreciate your recommendation and look forward to welcoming you back.
Best regards,Westgate Resorts
Reviewed June 27, 2026
We've been vacation club members for a long time, and we've stayed at multiple Westgate Resorts. Booking with them is fairly easy. I just go online and do the booking there. This last time when we checked in, we just went up to the desk and everything was ready. I had looked at the accommodations on the website, and the room was exactly what I expected. However, we were staying at one of the smaller resorts, so the options were limited. They just had a steak house and a burger barn.
Hi Steven,
Thank you for being a longtime Vacation Club member and for sharing your feedback. We're glad to hear that booking and check-in were smooth and that your accommodations met your expectations. We appreciate your comments about the dining options and are grateful for your continued loyalty. We look forward to welcoming you back for another great stay.
Best regards,Westgate Resorts
Reviewed June 26, 2026
I was invited at a Westgate and so I went there. The resort's location was extremely convenient. I was only there for a few days, but it was a very enjoyable stay. Everybody was courteous and professional. I would definitely recommend Westgate to my friends.
Hi Dean,
Thank you for your kind feedback. We're delighted to hear you had an enjoyable stay and found our location convenient. It's wonderful to know our team made a positive impression with their courteous and professional service. We truly appreciate your recommendation and look forward to welcoming you back.
Best regards,Westgate Resorts
Reviewed June 25, 2026
My mother had a couple of units at Westgate. When we stayed, it was good. The check-in and check-out were very easy and pleasant. It was just a little noisy because of the kids. But other than that, it wasn't too bad.
Hi Diane,
Thank you for sharing your experience. We're glad to hear your check-in and check-out process was easy and pleasant. We appreciate your feedback regarding the noise and are happy to know you still had an enjoyable stay overall. We look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed June 24, 2026
I heard so many great things about Westgate from my aunt, and she’s been with them for years. The booking process was easy. I would give it a 10. Didn’t take me long. I had a wonderful person who helped me through their customer service. Regarding the room accommodation, everything was clean. It was spacious. My children and I adored the house space, ‘cause we had a two-bedroom. It was really nice. We also took a chance to go through the activities that were there. We enjoyed the pool with the basketball court. We played basketball. It rained a little while we were there, so we didn't get to check out everything. But the kids went to the arcade that was down below too.
Hi Shantel,
Thank you for sharing your experience. We’re delighted to hear that booking was easy, our customer service was helpful, and your family enjoyed the clean, spacious accommodations. It’s wonderful that your children had fun at the pool, basketball court, and arcade. We appreciate your kind words and hope to welcome you back so you can enjoy even more of the activities next time.
Best regards,Westgate Resorts
Reviewed June 23, 2026
My experience during the check-in process was flawless and the room was the best. It was up to the standards. It was nice, neat and clean. I was told about the food options, though I didn’t use it. But I looked at the amenities and they were good. I referred a couple of my friends to Westgate Resorts when I was back. I liked the property. They have a nice lake facing the apartments, which is a plus. So, I talked about it to my friends and showed them the picture.
Hi Mayur,
Thank you for sharing your experience. We're delighted to hear that your check-in process was flawless and that your accommodations met your expectations. It's wonderful to know you enjoyed the property's cleanliness, amenities, and beautiful lake views. We truly appreciate your recommendation to friends and look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed June 19, 2026
I found Westgate on Priceline and I had family stay there before. It's really nice. It's one of their favorite places. Booking was very easy and simple. I put my days in, and they gave me a really nice one-bedroom villa that was just renovated with the fifth-floor lake view. It was beautiful. If you were going to Disney, you wouldn't even have to leave the resort. You could just say right there. They have pools, water park, bowling alley, restaurants, marketplace, trails, and paddle boats. The staff was great as well.
Hi Tammy,
Thank you for sharing your experience. We're delighted to hear you enjoyed your renovated one-bedroom villa and beautiful lake view. It's wonderful to know you found the booking process easy and were able to take advantage of the many amenities our resort offers. We truly appreciate your kind words about our team and look forward to welcoming you back for another memorable stay.
Best regards,Westgate Resorts
Reviewed June 18, 2026
I pulled up Westgate Resorts on Travelocity and the picture looked cool. Booking the room through Travelocity was easy. Everything with Westgate was top of the line.
Hi Gary,
Thank you for your review! We're thrilled to hear that booking was easy and that your experience with Westgate exceeded your expectations. We appreciate your kind words and are delighted you found everything to be top-notch. We look forward to welcoming you back for another great stay.
Best regards,Westgate Resorts
Reviewed June 17, 2026
I was at Westgate Resorts three years ago and the booking and check-in process were very easy. The good views and temperature in the rooms were great. We had a great time and I would recommend Westgate.
Hi Melissa,
Thank you for sharing your experience. We're delighted to hear that the booking and check-in process was easy and that you enjoyed the beautiful views and comfortable accommodations. We truly appreciate your recommendation and are glad you had a great time with us. We look forward to welcoming you back for another wonderful stay.
Best regards,Westgate Resorts
Reviewed June 15, 2026
I was on a Citibank travel website and Westgate had good ratings for the cost. I booked through Citi Travel, and it was easy. The person who helped during check-in was Kenyan, and he was wonderful. The room exceeded expectations. It was really nice. I had a two-bedroom suite though I didn't reserve a two-bedroom suite. They upgraded me. It had a view of the lake, so I appreciated that. It had a coffee maker as well. I liked it.
Hi Alice,
Thank you for sharing your experience. We're delighted to hear that booking was easy, your check-in experience was exceptional, and that Kenyan provided such wonderful service. It's great to know your upgraded suite exceeded your expectations and that you enjoyed the lake view and accommodations. We appreciate your kind feedback and look forward to welcoming you back again.
Best regards,Westgate Resorts
Reviewed June 14, 2026
We went through Expedia to book at Westgate Resorts. I could tell what the rooms looked like but it was hard to tell how far the beach was away and if the pool was included. Some things said, "This includes pool passes," but the price was not different, and then the other ones didn't say anything. So that was a little vague and I don't know if it's because it was through Expedia. The room that we got was actually bigger than I thought. The whole area was bigger in real life than I thought it was online. So, everything was great. My only complaint was that Westgate didn't have lotion.
Hi Kristina,
Thank you for sharing your feedback. We're delighted to hear that your accommodations exceeded your expectations and that you enjoyed the size of the room and resort. We also appreciate your comments regarding the booking details and amenities information, as feedback like yours helps us improve the guest experience. We hope to welcome you back again soon.
Best regards,Westgate Resorts
Reviewed June 13, 2026
We used to have a timeshare there years ago and have stayed at Westgate Resorts numerous times. The booking process was real great. The room accommodations were really good. It had everything we needed for what we were doing. It's a very nice place. You feel very safe and everybody was extremely friendly.
Hi Gary,
Thank you for sharing your experience and for being a longtime guest of Westgate Resorts. We're delighted to hear the booking process was smooth, the accommodations met your needs, and that you felt safe and welcomed throughout your stay. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best regards,Westgate Resorts
Reviewed June 12, 2026
Westgate is close for us, and we enjoy the amenities. We have kids, so it fits every bill that we need for the family. It was our first time staying out there rather than just visiting for the day, and it was nice. There's a lot of amenities for the kids, so we're going to plan another trip there before too long. We did the rodeo, the saloon, and the water park. When the kids are a little bit older, we could do some horseback riding. We didn't eat there that time, but we've eaten there prior a couple of times. We've eaten at the steakhouse and at the rodeo and stuff, and food's always been good.
The people we talked to were nice. They helped us out to find some of the areas we were looking for. Westgate is away from everything else, and it's isolated and quiet which is nice. It's a lot more peaceful. I can't stand going to some of the bigger areas, like Legoland or Disney. All the other resorts are way too crowded and packed. It's also much cheaper than going to Disney. The check-out was smooth and easy as well. We just send them a text message and let them know that we were leaving.
Hi James,
Thank you for sharing your experience. We're delighted to hear that our amenities, family-friendly activities, and peaceful setting made for an enjoyable stay. It's great to know you and your family enjoyed the rodeo, saloon, and water park, and that our team was helpful throughout your visit. We appreciate your kind words and look forward to welcoming you back for another family getaway soon.
Best regards,Westgate Resorts
Reviewed June 11, 2026
Westgate is one of the cleanest and best hotels I have been to in years. The receptionist had a speech impairment, but he was phenomenal. I got there a little earlier than I anticipated and asked if they had the room. He let me check in, and it was a very smooth transaction. I had already paid online and he took my card for my deposit. He explained the amenities to me and told me how I need to access the elevator going up. He was very detailed, thorough, and professional.
I love the amenities at the resort. They have plenty of parking as well. I liked the way they secured the parking with putting the things on the dash. I went there on the 21st through the 24th of May. It was the bikers' weekend so the security level was extremely high. They had a cookout for the people and they had chicken sandwiches, hot dogs, chips and drinks. It was very nice and very well put together. The pricing was a little steep though. I stayed three nights and paid over 800 dollars. I understand they need to make their money at times when people come in, but they could keep it moderate. Other than that, Westgate is the place to go. It's a great location.
Hi Teresa,
Thank you for your kind review! We're delighted to hear you enjoyed the cleanliness of the resort, our amenities, and the exceptional service you received during check-in. We also appreciate your feedback regarding pricing and will be sure to share it with the appropriate team. We hope to welcome you back for another great stay soon!
Best wishes,Social Media Support
Reviewed June 10, 2026
We got to Westgate closer to 5 o'clock because of traffic, and it was really crowded. It took a while for us to get to the front, but that was understandable since it was still considered check-in time. My mom had purchased our accommodation through Priceline, and there was an issue where Priceline charged her the price of a one-bedroom villa for a three-bedroom villa. When we contacted Westgate to confirm if it was accurate, they told us we paid for a one bedroom. We told them it was not what the reservation information told us. It told us we had a three-bedroom reservation. We were going back and forth for three to four days. My husband ended up getting a four-bedroom villa with Westgate to accommodate our big party.
I originally had purchased a two-bedroom villa but we had more people come than anticipated. When I had called the night before to upgrade my room, I spoke to one of the front desk managers, and she told me the overall price increase. It was $320 for the two nights that we were staying. But when I called the next day to officially upgrade it with the reservation team, they were charging me $1,300. I wasn't fully satisfied with the price because it was a lot of back and forth.
On the day that we were checking in, we were able to get it situated with the shift manager that was there at the time. He was able to accommodate us and give us the price that we were originally told. It ended up working out in the end, but it was nerve-wracking. I was stressed out for two to three days, trying to figure out what was going on. But overall, I was happy with the manager’s response. I would highly Westgate. We ate at one of the restaurants that was there, and we loved it. The food was really good. It was seasoned well.
Hi Giselle,
Thank you for sharing your experience. We apologize for the frustration caused by the reservation and pricing confusion, but we're glad our team was able to resolve the issue and honor the original rate. It's wonderful to hear you enjoyed your villa, dining experience, and the service provided by our manager. We appreciate your recommendation and hope to welcome you back soon!
Best wishes,Westgate Resorts
Reviewed June 8, 2026
Our experience with Westgate was smooth. We enjoyed the pool area and the water park. The ice cream shop was amazing. The sports bar had decent food and nice service. However, people should rent a car, because you can't walk anywhere from there. But other than that, it’s a perfect location. They also provide shuttles to the amusement park, which is great. We used that.
Hi Ewa,
Thank you for sharing your experience. We're delighted to hear you enjoyed the pool area, water park, ice cream shop, and sports bar. It's also great to know the shuttle service was convenient for your visit. We appreciate your feedback and are glad you had a smooth and enjoyable stay. We look forward to welcoming you back again.
Best regards,Westgate Resorts
Reviewed June 7, 2026
I've been staying at Westgate for the last eight years. We go there once or twice a year for pool tournaments. On my most recent stay, I had my reservation through the concierge and I didn't know that I could go in the Diamond check-in, which is for special guests who can just walk in there. So I missed out on that opportunity. But the check-in process was okay. I should have booked where I could get in really early because we got there at 7:00am. So we had to wait until afternoon to be able to book in early. I went with my friend and we got four nights a piece free suites. I got 1,900 in free play and my friend, Tammy, got 1,500. We had a lot in February, but we gave a lot back. I didn't spend too much of my own money and I still went home with my couple of grand.
In my suite, there was a huge jacuzzi tub in the master bedroom. I used all the hot water filling it up. It's like the size of a hot tub and you could fit six people in it. It's in the middle of where the bathroom and the mirrors were. I also loved the food. They had a restaurant downstairs and we ate breakfast there. The breakfast was really good. We've also eaten at The Edge Steakhouse and the Italian place. They had a new one that they just got within the past year or two and they had pulled pork and barbecued pork. That was a quick meal, but it was good and they always gave a lot of food.
Aside from that, I really like the hostess. Her name was Nalani and she was wonderful. I would advise others to check with her or somebody first before booking. I booked the room through the website because I wasn't sure if I was supposed to book it and they would accommodate it. But Nalani took care of everything and made sure that we got what we were entitled to.
Hi Paula,
Thank you for your continued loyalty over the past eight years. We're delighted to hear you enjoyed your suite, dining experiences, and overall stay. It's especially wonderful to know Nalani provided exceptional service and helped ensure everything was taken care of for you. We truly appreciate your kind words and look forward to welcoming you back for many more pool tournaments and vacations.
Best regards,Westgate Resorts
Reviewed June 6, 2026
I rented two rooms at Westgate and the air conditioner went out in one of them. They had to come back and fix on it twice. Other than that, everything else was great. I was down there on a business and I took my daughter with me. But we didn't use any of the amenities like the spa or the gym because it was too hot outside.
Hi Bobby,
Thank you for sharing your experience. We’re glad to hear that overall your stay was great and that you enjoyed your visit with your daughter. We’re sorry for the inconvenience you experienced with the air conditioning and appreciate your patience as it was addressed. Your feedback is important and helps us improve, and we hope to welcome you back again for a more comfortable stay.
Best regards,Westgate Resorts
Reviewed June 5, 2026
I got an Air Hotel package through Sun Country. I booked online, and then spoke with a direct agent. It was effortless. The front desk at Westgate was very hospitable and the concierge service was impeccable. It was a two-bedroom, full kitchen, living room, and two-bathroom experience. It couldn't have been better. Overall, the hospitality was great and the amenities were amazing.
Hi Ronda,
Thank you for sharing your experience. We're thrilled to hear that your booking process was effortless and that our front desk and concierge teams provided exceptional service. It's wonderful to know you enjoyed the spacious accommodations and amenities. We truly appreciate your kind words and look forward to welcoming you back for another great stay.
Best regards,Westgate Resorts
Reviewed June 5, 2026
We were at Westgate Resorts for the bike weekend, and it was a perfect location. The staff was extremely friendly and helpful. We may consider staying there again next time we go. I liked their pricing and the room was great as well. It had everything we needed.
Hi Tiffany,
Thank you for sharing your experience. We’re glad to hear you enjoyed the friendly service, great pricing, and that the room had everything you needed during your bike weekend stay. It’s wonderful to know the location worked out perfectly for your trip. We appreciate your feedback and hope to welcome you back again.
Best regards,Westgate Resorts
Westgate Resorts Company Information
- Company Name:
- Westgate Resorts
- Year Founded:
- 1982
- Address:
- 5767 Major Blvd
- City:
- Orlando
- State/Province:
- FL
- Postal Code:
- 32819
- Country:
- United States
- Website:
- www.westgateresorts.com
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