Welk Resort Group

I was at the Orange County fair and Welk had a booth set up. We came to the presentation and I didn’t really know anything about Welk or about timeshare. It was my first presentation. They were talking about a free trip so that was kinda the motivation to get out there. The property was nice. We went ahead and got the trip, but that ended up being a scam.

My wife and I first bought in 2015, an every other year ownership of 240k points. Enough for one week in a 2 bedroom in Branson, or a 1 bedroom at some of the nicer/more in demand Welk properties. Well, every other year ownership has some serious limitations, such as you can book a stay with rolled over/borrowed points a maximum of 60 days out. That was not very well explained initially and we had a hard time booking anything. The gifts they offer for sitting through a presentation rarely work out, this is partially Welk's fault for not offering better gifts, partially the gifting company to blame. In those first years, we would be on hold for hours trying to get answers over the phone.

Once again, my time at Sirena del Mar was outstanding. Nine days went by too fast. Just not enough time to spend not only at this beautiful resort, but with the absolute best staff around, bar none. I've been visiting Sirena del Mar since it opened in 2010. From that very first visit to this day, what has set the resort apart is the staff, both hotel and sales. The kindest, most attentive, and fun loving people around. They've become more than just waiters, bartenders, concierge, bellhops, deskmen to me, they've become friends, no, my second family. You meet them once and they remember you forever. Though people have left through the years, there are those that remain, and apparently instill the values of being great workers to anyone that has come to work there. There is always a smiling face to greet you, a fun poolside game to play, a well made drink to enjoy, and delicious food to taste.

I went to the Welk Resort for the first time on an exchange with RCI and have been going there since 2005. We mostly go to their location in Escondido and the place is nice. It’s clean and everything’s always updated and they do a really good job with that. Their pools are nice too. Another nice benefit that we have with them is that we can trade too and we appreciate Welk Resort being able to do that with us. We have a timeshare at Capistrano Beach SurfSide resort on the beach in Orange County and we like going there. Then, they became part of Grand Pacific Resorts, so now, I can book a week of my Welk Resort, do a trade fee and just get it to Grand Pacific. Then I can go and see some really nice coastal places in Hawaii.

We were at the state fair and they Welk Resort had a booth there. They told us that if we just sat in on it, we would get a trip to Hawaii. We’ve been to a few of their property choices and they’re nice. We really like them. Plus their reps seemed friendly. They weren’t too pushy but they walk you through everything, like how much things cost. I feel like they probably do over inflate their prices a little bit when they’re talking about how much things really do cost, but that’s probably their selling point on it.

I love Welk Resort. I went there and bought a timeshare a long time ago. Their setting, resort, and units are beautiful. Like all timeshare companies, their salesmen are too pushy but that's pretty common from my experience.

A friend and I attended a timeshare promotion offered at the Orange County Fair over three years ago. My parents enjoy the Welk in Palm Springs. We both paid the $150-$200 deposit over three years ago and kept submitting dates within their parameters - we both could go to Hawaii anytime and have flexible schedules. Their promotional companies have changed at least three times and we have always been promised the two nights/three days with air to Hawaii. We NEVER received it. We have been promised that our calls will be returned and they have not been returned. Welk is at the OC Fair offering the same promotion within 1 year of attending the presentation - total SCAMMERS and bad faith operators - Please don't do business with Welk!

I purchased Holiday Passport several years back, only using it twice! Mainly because Holiday Travel would always say there was nothing available for my desired destination. Usually they would do this right before the scheduled date, making it impossible to make a solid plan. The last time I went to use this plan they said the company is no longer in business but they would not reinstate it with the new company they now call Auditions by Assured Travel! This wasn't what I was told when I purchased it. I was told if the company ever ceased to exist, Lawrence Welk Resort would stand behind me 100%. So I expect a refund of my money or a replacement plan!!

They promised us we could spend the day at the resort to try it out. When we said we didn’t want to buy the timeshare on the spot, they got really nasty and said “if you leave now, you can never come back”. They also refused to let us try out or even see the pools, tennis courts etc. What are they hiding? The guy who was our salesman talked for two hours about his experience with Welk. At the end he admitted he didn’t own welk. When we asked to speak to the manager, she said we were lied to, and we could reach out to marketing if we wanted to.

Attended Welk Timeshare presentation in Dec 2018 and successfully received FTP Vacations vouches. Utilized vouchers on Dec 15, 2018 by registering for Honolulu vacation for June 18, 2019 and paid $150 deposit. FTP Vacations instructions suggest we are to be contacted 2 weeks prior to June 18 for details on the trip. On May 29, we contacted FTP Vacations for a follow up and was alerted by the fact that they are now a Permanently Closed business. Zero notice was given to us regarding this closure. So we contact Welk, who informed us to send them an email and wait 2 weeks for feedback. Waited 2.5 weeks, no feedback. Called Welk, was told to contact new business unit handling FTP Vacations vouchers. Called new business unit, was told to contact Welk. And the scam plot thickens.

I signed up at the Meadowood Mall in Reno, Nv. I was promised 2 gifts. When I got to the presentation, they said I only have my choice of one. Besides the $25.00 voucher for food. They gave me an additional gift but not the one that was promised. I was very aggravated about. After that they had a very rude presenter that was very unhappy and spoke to us as we were very stupid and insulted my wife and myself. The positive part is the last person that we spoke with by the name of Brice. He was a real professional. Sorry to say the the rest of the part did not go the same way.

We are timeshare owners with Welk. We have paid them tens of thousands of dollars faithfully and paid off our entire unit. We have our maintenance fees directly taken from our account. Welk alleges that we failed to pay them and they are going to foreclose on us for $250. They've added over $500 in fees to the total. We have never once received an email and never once have received anything in the mail from Welk except offers to purchase bigger timeshares. They've never sent a registered letter, they've never left a voicemail, they never sent a collection letter, and they've never sent an email about this. They did not put in a good faith effort to notify us of their mistake in not getting the auto-pay payment.

I have been an owner of Welk Resorts since 1995 and have over 1,200,000 points. They classify me as one of their best customers. Man, I pity the people that have a smaller rating. To get a reservation you must call and spend hours online. Now it seems they have a new security system that must have been developed sing sing....it is terrible and unnecessary.

Having ownership in Welk Resort for 10+ years has been THE BEST decision I have made! I have been thoroughly satisfied with my numerous stays in San Diego, Palm Springs and North Lake Tahoe! All great locations have accommodated me, family and any guests I have indulged, with the utmost respect, perfect arrangements, seemingly endless gifts, rewards and side trips to anywhere in the continental USA! It is an investment to hold on to and enjoy for the rest of your life and pass on to family as well. Now, I have even more time to enjoy my investment and will very soon discover the rest of the world overseas via my "Awesome" Welk Resort Timeshare! And yes I live joyously, happily and so richly!

My sister gave us timeshares at Welk Resort Group to use. However, in both places we stayed, one weekend in Escondido and one in Palm Springs, the furnace didn't work the first night we were there. Still, they got the furnaces going for us. People were very friendly and very obliging. It was very nice there.

Do yourself a favor and stay far away from this timeshare group. They have smooth talking, sharp-looking sales people that share their wonderful stories about traveling the world, meeting different people, and beautiful places you HAVE to go see once you pay your timeshare. Not only that, they offer you "free" airfare as gifts to convince you to buy a timeshare. However, my husband and I have been owners for over a year and have watched the rates at Northstar Resort (where we purchased), ready to take advantage of our new home away from home. We were told we would have enough points for a week's stay and they even showed us the room. Well, not once during the last year have the rates dipped into our point range.

I liked the amenities that the different facilities that Welk has throughout and beyond the country. I’ve been with them for seven years and the check-in procedures have been very good but I’ve had a little bit of unpleasant experiences with the owner’s lounge where they try to sell you more timeshare. That has not been pleasant. As soon as there was an indication that we were not interested in buying more timeshare, they wanna cut it off as quickly as they could and get on to the next customer who might be more willing to buy more timeshare in the company.

Welk Resort deceptive and exploitative. We were invited to tour a Welk Resort facility. After touring, we initially declined the opportunity to purchase as being of questionable value to our family. After a series of high-pressure tactics, and an insistence that if we were not satisfied we could sell the membership as a valuable asset, so we purchased a membership.

My daughter booked Welk Resort for us and we had a nice day. The people we dealt with were all friendly and professional and everything was clean. It's a beautiful and well-maintained place. There were lots to do and we had a great experience.

Not enough information is shared when we purchase additional time. Such as to use RCI we must prepay a year's dues in advance. I have had 2 bad experiences this past year, one in San Diego and one in Palm Springs.

The rooming at Welk Resorts was good. However, the food was very expensive at the resort and not as tasty as I would have hoped. Also, my bathtub was broken which had me a little frustrated. Still, I fixed it and other than that issue, the whole room was really nice. My wife and I enjoyed it. Additionally, Welk's team was very friendly and welcoming. Their team members were all really good and I like all of them.

1. Everything is great until you sign a contract and go for a second visit. Website is not easy to use. They have made a science out of making it difficult to book resorts.

Dear Future Consumers, If you are doing research wondering if you should invest in Welk Resort Time Shares please read my review and I will save you the time and effort/money in looking further into this decision. Instead of writing a very long review I will make this exceptionally simple. My family's invested level is the 2nd tier. There is only one tier above mine. I, in fact, doubled my investment to reach this level. At the time I signed the paperwork I was told that I "should never have any problems reserving the week I wanted at the resort I wanted because I owned this level of ownership." Well that is Wrong. Apparently all the inventory gets booked by the tier above mine.

Very clean, very nice. Though we understand it is a family unit, we had great difficulty in enjoying a couple of nights due to the noise level from a room next door. Once moved, they were placed directly above us and the noise continued. We want to enjoy the quiet away from the noise when on our vacation. Everything else was super nice.

Having a lot of issues w/ RCI on points availability of booking. Needed to have Joyce in member services to assist us to straining out some of concerns... still no satisfied since Welks have encourage their use over Interval. My wife Beatriz ** is very concerned and frustrated dealing with Welks and RCI.

In November 2018 we brought two couples with us to the NorthStar Lodge. The staff was excellent! The Escape Room was a blast! Being between seasons we knew that not all of the amenities would be available. We enjoyed the movies and popcorn! Everyone had a fun time. The only negative I have, which cost two stars in the rating, was that after having hyped Welk Resorts to our friends, it was a bit of a let down that we were placed in a older unit which should be on the list for a refresh.

The resort had a beautiful view of the ocean and Land's End. The room was comfortable, clean, modern, and spacious. The staff was very friendly and helpful. The private beach was heaven. It would have been nice to have additional food options besides the one restaurant.

The hotel was clean, fun and modernly decorated. The one issue we had was our check-in agent wrote the wrong building on our key/map so we were on a wild goose chase but finally found our room. Would definitely return, the kids loved the water slide.

Our family has enjoyed the Welk Escondido resort for the past 30 years. It has become a tradition that is almost second to none as intentional time at a location of excellence. The facilities provide the opportunity to fix our own meals or have special meals out and about. The activities available on site are excellent, be it golf, swimming, tennis, working out, or craft/artwork.

Unfortunately, the unit we were checked into had bugs. I had to go speak with the front desk twice in order to get any action. Staff didn't offer apology or concern. Only ice machine was in the other building and required us to go into the parking garage. Would have liked in building or in room ice available. Kids club was excellent and the staff in that room was super helpful, energized and fun.