Welk Resort Group

Beware of this scam! Do whatever you can to separate yourself from this company's poor ethical behavior. They will do everything they can to try to steal your money. The sales team uses fake "tours" as a way to get you to listen to a presentation about a timeshare. Tricking customers is HIGHLY illegal and I will be working with a firm to get protection of those who have been affected by this scam.

Since Welk wants us to share our experiences I think it’s very important everyone here knows what mine has been. Starting with the first presentation in 2015 our experience has been horrendous- we have STILL not been to take a vacation using our membership, the representatives are rude and unhelpful- the only "help" offered is through attending another meeting to address our concerns- but all they try to do sell more! This con has cost us approximately $60,000- and NO VACATIONS! 20 years of Service in the Navy and I still can’t vacation with my wife. Thanks to the heinous misrepresentation of this company. CONSUMERS BEWARE!!! Lawrence Welk himself supported and appreciated the service of the troops, it seems Welk Resorts, however, does not!

I had to have a name change on title. I submitted all paperwork and paid all fees. They said it would take 6-8 weeks. It's been over 3 months. Nobody will call or write back. Not even sure the company is still in business. Beware of this company. They have not been honest since day 1.

My husband and I took a free 2-night -3-day vacation, as long as we sat through a presentation. We agreed that we would take the trip, but we wouldn’t be purchasing. This “short” presentation took 5 LONG HOURS of being pressured by multiple salespeople. Every time we said we couldn’t afford it; they came back with more affordable options. They got us excited about the real estate investment they were offering by feeding us lie after lie until we purchased.

We were approached at the LA Beer Festival by booth workers, they offered us a complimentary round trip to Hawaii in exchange we would need to come to a timeshare presentation, so we agreed to attend. On the day of the presentation, we traveled from San Fernando Valley to Temecula, and we arrived early in the afternoon. The salesperson laid a deal in front of us showing us all the places we could go if we decided to take the deal in front of us. The more hesitant we looked the more the salesman talked. 8 HOURS of this man talking we were mentally exhausted we were ready to go so we accepted the offer. The salesman walked us to the room to sign paperwork and every time we looked hesitant to sign, he would make another pitch, he even ended up sitting in the room with us as if he were guarding the door, just in case we had second thoughts and changed our mind.

I do not understand how Welk Resorts gets away with this! The only way to sell a timeshare is to lie about it & that’s exactly what Welk did to us. My family found itself in a sales presentation back in 2015 and after a bunch of misinformation, false promises & undisclosed documents we bought into their scam. It has been worthless as we pay the fees but cannot ever book anything because of their infinite blackout dates. Looking back, I see the red flags that occurred during our presentation such as not letting us think it over and forcing us to decide “then & there”. We experienced buyer’s remorse immediately. Had they been honest with us about the legal cancellation period, we definitely would have taken advantage of it. To anyone who might find themselves in a Welk presentation, my advice is that you walk away. Do not believe their false promises. You are better off renting at a nightly rate, believe me it will save you thousands!

Please don't buy! High pressure sales. They will tell you to give them the first opportunity to buy back your points before you try to sell them. The truth is you have to sign up once a year for the Owner Release Program. If you're accepted, you have to pay them to get out of your ownership. Welk only accepts 200 applications for the release and this year they took an additional 100. Some of the others were waitlisted for possible release next year. That's over 300 people who want out of their contracts! I didn't make either list and our points have been paid off for years, so it's not like they're getting anything except the maintenance fees.... which are exorbitant!

This company is only out for money!! I bought and paid for an audition in full. Even though my experience was horrible the sales reps do not take NO for an answer.... They then belittle you and act as if you are poor because you won’t buy and then talk down you are unwilling to give your family a vacation or nice things. I went to a “presentation” each time same thing sales reps hassling you to buy and getting mad you saying no. The last time I had used all my points so I decided to skip being talked down to and not go to the presentation. I was told I would forfeit my membership and points but I used mine and wasn’t signing back up. I then got a call the next day they charged my “incidental” card on file 500$ for a no show. I did not authorize this charge and will dispute it. DO NOT BUY AND STAY AWAY. THEY ONLY WANT YOUR MONEY!!

Warning Warning: Please don't buy any timeshare from this place. They are the worse. They present the best way to trick you to buy. Open the Champaign to celebrate your stupidity and this how we bought their Auditions program cost 3000$. There is no open date. There is no customer service, we went to Palm Spring resort (actually this is another lie. There is no resort standard in their hotels). Elevator was not working. So dirty. Bad customer service. PLEASE DON'T BUY. We just put 3000$ on trash. We asked for refund. They didn't even answer and any time we request for booking there is no free time. The over sale. Please don't buy anything here. Bunch of scammers.

While at a baseball game with my husband, I was approached by a Welk rep who was offering a free stay in Las Vegas if we attended their presentation. At the presentation, I was told that this membership would give us the best and cheapest options available to vacation and that we could travel internationally at no additional cost. This all sounded amazing, especially given the champagne they were giving us! There is so much that the salespeople left out during the presentation that we did not learn until after the fact. For example, we were told that this was a tax write-off, yet we have never been able to do so. These employees have never been truthful with us and now that we are in this situation of their making, they will not help us resolve it! What kind of customer service is that?