Welk Resort Group Reviews

We were traveling and had a one-night stay at Welk Resort. We came in, got our room and rested for the trip ahead. We would stay there again.

We have stayed at numerous Welk Resorts and yes, they are beautiful! We were convinced to purchase Experiences by Welk as we would be able to purchase travel cheaper and put the rewards towards our maintenance fees for our ownership. We did... What a mistake! They took $1,700 of our dollars for booking airline reservations and FYI... you CANNOT book seats until 24-48 hours prior to boarding. Within 12 hours of booking I tried to cancel due to flying on a 9 hour flight and wanted to sit beside my husband. Long story short I did what they TOLD ME TO DO and now I have no tickets and lost the money! I have contacted Welk resorts and they were working on it and now Hutch ** will not return my calls and DON’T care about the problem! So tired of promises and nothing done! Merry Christmas to Welk as I helped them out with $1,700 and I have nothing in return!

Our first time at Welk Resorts was a lot better than the second time. We were renting and the room location wasn't as good. There were also some issues, but at least it got cleared up.

My concerns are promptly addressed. Private and public areas are fairly well maintained. Staff are friendly. All systems function as desired. I spent my week in a perfect relaxing atmosphere; enjoying eighty degree weather in Palm Spring second week in November.

I had questions about timelines for using and banking points I've accumulated. Also how usage of my points for the Collections resorts and other resorts and hotels works through Welk and RCI. Also usage of units by family and friends.

Owner update. We had a very informative update meeting. Doug was very enjoyable to spend time w/ & share experiences that would make our points work better for us. The promo was icing on the cake. Please thank Doug for us & have a super holiday.

We love staying at the Lawrence Welk Resort. Some units need updating and the couch and chairs are uncomfortable but the units have always been clean. The staff is friendly, helpful and "on the ball". The grounds are well cared for.

We had an awesome time at the San Diego resort. The only issue I would say I had was the screen doors in the unit were worn and the shower had horrible water pressure and directions to increase water temperature. Otherwise, it was a perfect getaway.

The resort is always a great place to come. The unit is very well kept and maintained. The staff is very well versed in hospitality and responds very quickly to our needs. Thank you. We have relatives and friends who also enjoy visiting this San Diego resort.

Got the week we wanted where we wanted with excellent help from agent. This was a bonus week from purchase of points while in Cabo San Lucas last May. Our first use of the Collection properties. May use another property in the collection this summer.

During a visit last year we were locked out due to code changes in our lockout and main bedroom. Apparently when a stay excites the normal 7 days the front or backend days cause a change in code. It was a nuisance but there must be a way to fix it. The manager was nice about it after the 2nd time and fixed it. Otherwise, the accommodations were terrific!

Our stay was fabulous however we went there Cabo Welks wanting to become owners but the sales lady we had was not professional. She was in a hurry to get off work and get to her husband and kids. We felt very rushed and did not get the information we were looking for. Sadly we did not buy. We would love another opportunity to go back another time for a better sales experience and enjoy our stay.. Thank you.

Very nice inside and outdoors. Grounds are very clean. Golfing is great on either course. We go stay at least once a year with our family and visit the zoo and lots of other great things to do in San Diego also.

It was yet another year with wonderful service where we rarely had to ever leave the resort. The only item we would ever even with for is a connection from the main hotel to the entertainment/restaurant building that wasn't outside. We always visit in November for the Daniel O'Donnell concerts and it's usually pretty cool to push mom's wheelchair over to breakfast and/or dinner. Maybe even just even a plastic barrier to cut the wind but allow the view to remain.

Very good place to stay and enjoy the grounds. Excellent breakfasts make it so much better. The quiet rooms are a big plus. Staff is very helpful and respond to all questions. Thanks for a great visit to the area. Keep up the good work and the smiles.

Updated on 01/06/2020: I am an owner and had a reservation. I needed to cancel and was charged $50 to cancel plus I lost half of my points I had used for this reservation. When we purchased the timeshare, I do not remember being told it would be $50 to cancel and on top of that lose half of my points. At most hotels you can cancel within 24-48 hours with no penalty which makes me feel that the Welk Resort is just being greedy. I feel you purchase in good faith, but as time goes along they keep adding new rules that you never agreed to when you purchased. Is this legal? Once I posted this, weeks later I received your email asking me to call them which I did. But no one knew who I should be talking to because it was a number for all Welk Resorts.

We live high in the San Bernardino mountains and there was a terrible storm. Our original stay was only supposed to be until the 29th. The mountain roads were closed, we couldn't get home. The lovely woman we called managed to get us three extra days. We were so grateful.

Good quality lodgings and we were comfortable. The small one bedroom in the new buildings has a shower that is not safe as it is in a tub that is hard to enter. Recently we stayed at Big Cedar. Good lodging, but the kitchen was smaller and not as well equipped. We liked the decor. Believe we’d like to use RCI again for stays.

Great place to stay once a year. I look forward to visiting the Welk Resort every November. The weather is nice and I have met some great people. The farmers market is my favorite thing to do. Meeting all of the vendors and eating great food is also the best.

The staff members at Welk Resort are very knowledgeable, friendly and accommodating. Our room was clean and ready on time. Even the slightest issue was handled quickly and expertly. We had a wonderful week, including an unexpected low score on my golf game.

I already did this. I will add I learned a lot at Leo’s meeting on RCI and it will be very beneficial. I always enjoy myself out there. All of my family have been there and like it but prefer Colorado because it’s closer and they can ski.

It’s always a very nice experience whenever we stay at the Welk Resort in Escondido! We enjoy the onsite activities (golf, hiking, water aerobics and pickle ball), location, weather and friendly staff. The shows are always amazing. This time we saw Addams Family. It was a very funny musical comedy with a talented cast.

Very nice place to relax and enjoy nature. It’s like a second home. I would recommend it to everyone. Very friendly staff and don’t forget to go to pizza place. Very good food. Full kitchens with bbq at pool. Really nice property.

Excellent--No Problems--Thanks. Like the idea that all we have to do is walk to the show. The rooms are nice and clean. The beds are great. The food was good and did not have to drive to go eat. Service was excellent. The staff was friendly and very helpful.

Very happy with everything and would highly recommend Welk to all our friends. Keep up the great work. We really enjoy coming to California. It is tough to pick our favourite between Escondido and Cathedral City. Both have different attractions and we enjoy our visits very much. The staff at both places are very friendly and helpful.

I truly enjoyed my experience at the Welk Resort, the staff was nice and there were lots of things to do! We stayed for two nights and were able to do an escape room and the chocolate factory. The only two things I would change is: The walls in the condo were EXTREMELY thin, we could hear the people in the next room incredibly clear. We were in the green section, which I was told will be renovated next, so if that could be remedied, the condos would be perfect. Lastly, I would also say give people a chance to buy the Trail for 60-90 days. I know that once my situation changed, I would have LOVED to buy a trail because I would be interested in coming back and I was not given the opportunity to purchase after that moment.

I don't have my ID nbr with me right now. I enjoyed my trip and the girls did very well with responding to my questions. The facilities were great and easy to get in and out. The ease of scheduling is great.

My stay at the Welk Resort was very pleasant. Every staff member was friendly and helpful. The breakfast was always delicious and plentiful. One of the shows was at the Resort and it was a great show and everything at the theater was well organized. I thoroughly enjoyed my time at the Welk Resort.

We love our Welk Resort at Escondido. It cannot be compared with five star hotel. We feel like home. It's family oriented, cozy, relax and safe environment with lots of features, include market, restaurant, fast food, theater, farmers market, shop and many activities for kids and younger ones. Great customer service. I would recommend it to everyone.

Everything was great with check in. Had to leave a day early due to death in family. Two minor problems with room, sliding patio door needs a lock! NOT a piece of PVC pipe! Sliding closet door would not open. Tickets purchased through Welk were in order and ready to pick up prior to check in time! We Love Timber Ridge!

Cathedral City. We had a great time at this resort. The pool area is great, snack bar, too. Everything is well kept, clean, and ALL of the staff are helpful and friendly. It’s close to downtown Palm Springs, and all the activities. We’d definitely stay here again.

We have been Welk members for almost 8 years and are very happy with our experiences. The staff at both the Cabo San Lucas and San Diego locations are exceptional and always make us feel at home! We cannot wait to visit the other locations in the Welk Collection!

The stay was wonderful, dinner at the restaurant was great, had fun at golf and the escape room was great fun. The grandchildren enjoyed the pool. All in all it was a super weekend. Looking forward to visiting in the future.

After our recent visit, which was nice, we were told we weren't getting our deposit back. First it was because we didn't attend mandatory meeting but we'd been told that there wasn't enough staff so we didn't have to. Then we were told it was because our payment was late but it wasn't. You need to modernize your systems. No one seemed to know that a payment had been made the day prior unless I told them it had. Also, when we first signed up, it was supposed to be automatic payment, that never went in effect.

I enjoy the positive energy when I visit Welk Northstar. From the shoulder season to the holidays it's nice to have options when we are there. I especially enjoy the itinerary they have each day for families with young kids.

I always have a very relaxing and good time at Welk. Beautiful villas and beautiful clean pools. I enjoy my stays and hope to be spending time with Welk for many years to come. Keep up the good work and fun activities. Friendly staff, too.

The room was nice, clean, quiet and comfortable. The registration and check-in process was easy. The location of the resort was great in terms of the activities we had planned in the area. The amenities included in the resort met all our needs. The only negative was the height of the bathtub entry...it was too high!

The grounds at the Welk Resort are well cared for and very attractive. Rooms are well maintained. We would like an exhaust fan in our bathroom during showers. Requested a main level room and got it. Meals were very tasty at the resort. The Peter Noone Show was excellent. Being able to park, eat, have our room and go to the show all at one location is what keeps us coming back to the Welk Resort. Keep up the good work.

We purchased a timeshare through Welk Resort after attending a seminar and given information about the program. The program itself sounded great especially because they had mentioned that it now included Disney properties as their partner. Once we were given access to the owners lounge (after 7 day cancellation period), we attempted to start reserving our vacations in 2020.

Enjoyed our stay, would have preferred to stay on the upper campus. We enjoyed the pool and rec room at the upper campus and would have liked to have stayed up their instead. We were not given an option when making reservations.

We really like the place. My sisters & I have been staying there for the past few years now. Rooms are always clean & neat when we arrive. All staff are very friendly & helpful. Would definitely recommend to family & friends.

We were invited to a free 3 day stay which we learned was to update us on some Welk changes. We had a nice stay and the presentation gentleman was very informative and nice. We choose to not increase our holdings with Welk but to stay where we were.

Enjoyed our stay, as always! CA family and grandkids were able to join us and share the day, pool, root beer floats games, etc. Arrangements for our guests stay were great too; and they enjoyed their facilities as well.

We had a marvelous time, felt totally welcomed and loved being in a place where workers really seemed to like their work. We will go back again and highly recommend the Welk Resort. There was lots to do in the surrounding area, felt safe and it was easy to go places even without renting your own vehicle.

About nine months ago I booked something down in San Diego using my points. I made sure I booked a villa closest to the biggest swimming pool where the kids go, but that whole week the swimming pool was closed down. We were getting transported back and forth from the swimming pools and so forth, but it took a long time to get the rides and be picked up. So, I'm not really happy about those situations, especially when I book something six months ahead, just to make sure I get one villa by the swimming pool. I left a feedback and they got back with me then returned some points back to me. But after that, I made another booking up to Tahoe, where those points that they gave me didn’t really satisfy anything because of the lady there who was very rude to me, my son and my group.

Memorable experience centered around the Peter Noone concert. Kudos especially to the server Cindy who made sure I got my credit card back after I left it at the restaurant before the concert. Please let me know if you get Peter Noone back. Thank you.

This was the second time my family and I have stayed at the Welk Resort in Escondido, CA. We have been very pleased with our stay; all employees were knowledgeable and courteous. We would be happy to stay again if we have occasion to be in the area.

We were very very pleasantly surprised with our stay at Welk Branson Hotel Resort. The room was clean and the hotel staff was very friendly. We loved having a restaurant on site and really enjoyed the quality breakfast buffet. The waitress each visit was super helpful and attentive! To top it off we saw the Million Dollar Quartet which was also on site. How wonderful! They were so professional and talented! We're going back!

Great rooms, fun activities but would like to see the hot tub/pool stay open later for adults. Golf course was challenging and was able to get on with no problems. Great value for everything except food and beverage is pricey.

Everything has been a great experience since we made the purchase until we have enjoy the facilities which makes us feel right at home, if possible no doubts should be in anybody's mind if you are thinking in becoming an owner.

We had a wonderful time during our last stay at Welk's Resort. The accommodations were excellent and well-kept. The staff were all friendly and made you feel right at home. And now the cell phone service seems to be working well, whereas in the past it was very spotty, depending on what room location you had. Keep up the good work!

Love Welk Resorts especially Branson and San Diego. We also appreciate the courtesy of Welk employees and the options for our points. We hope to visit Cabo in 2020. But we especially anticipate a visit to Hawaii when the new resort in Kuaui is done.

First time in Cabo and it was simply amazing. I did not expect half of what I received. From the people to the workers to the service I was lost for words! I will 100% recommend and return to this resort! :)

Got a good deal on our last upgrade to allow us to get to the point level we wanted. There was a misstate on our account and Welks corrected it add allowed us to get our upgrade. They were fair and allowed us the upgrade price that we were due.

A Marketing Director or head officer said he could upgrade the trip that we were going to be taking to Cabo and they assured me that we would get, it so invited others to join us. I have never heard back.

The upgrade to Mountain Villa for our 45 year girls' reunion over the long, holiday weekend in October was above & beyond expectations! The three-bedroom condo unit was more than adequate for our group of women and the location allowed us an evening out to an excellent restaurant; but most of our meals were spent together at the resort. The ultra-convenience of having access to so much on-site (restaurants, pools, shops and work-out facility) gave us all ample opportunities to do what we came to do: spend quality time with each other and enjoy all the “catching up” experiences. LW Escondido facility is immaculate, service is the BEST & everyone in our group was very impressed.

Beautiful location with facilities that offered all the comforts of home. Every staff member was friendly and helpful-and happy! It was obvious every employee truly love working there and sharing the jewel of Cabo with the owners! Semi private beach is nice, however a long uphill hike back. Watch the tides.

The person we talked with was very helpful. They gave us several options and price ranges. It was good to talk with someone who could answer all of our questions with one telephone call. Now all we have to do is make up our mind which option to choose.

Very pleased with ALL Welk Employees--from the reception/concierge staffs to the maintenance people--who served me and my four guests during our recent 5-day stay. Everyone was kind, knowledgeable, and supportive. The only thing that continues to need "improvement" is the aging and deteriorating condition of the living/dining room furnishings.

I recently stayed at a Branson property in Branson, Mo. As an owner, I went to an update on timeshares with the Welk Resort Group. It was a great update. I didn’t feel pressured to change my present status but after hearing updates to Welk, I chose to upgrade my present status with my timeshare. I didn’t feel pressured to do anything! Worked with a great group of people there!

Had problems with the living room fireplace. Had someone there three times and it still didn't work. First two times they just wiggled wires and tapped on the valve to get it to start. Once it got shut off it wouldn't light again. I understand mechanical issues but they seemed ill prepared for this problem. Also left message on activity director voice mail to make appointment. Didn't receive a return call even though I left two contact numbers. Overall a good experience only those two glitches.

We had an excellent experience. From out initial checking team at desk the night we checked in till our check out. Everything was perfect. Show res actions were perfect as the entrainment was top notch. Restaurant breakfast was excellent as well.

daily to keep customers happy. I love Sirena del Mar and is excited to come back with family and friends!

I called regarding the skipping of my October, 2019 loan payment. I was able to confirm that it was correctly skipped since the loan was in escrow due to a my most recent points upgrade. The service I received was appreciated and cleared up my question.

Great visit in Oct 19 (14-17 Oct). All went extremely well. Be back on Dec 19. The reason I like Welk is the quality. One thing though, the young lady at Mountain Villas was working alone, not good. She was superb but definitely not a one person job. I complimented her but why was she alone?? Smile. Kirby

Recent visit of one week at Escondido location. Everything went very well on this visit and we had good friends staying with us. The golf was good. We enjoyed the theatre. There were no issues with our condo. We did use the Physical Fitness center and were impressed with all the high quality equipment.

The Welk Resort was beautiful. The staff was friendly and knowledgeable. The grounds were well kept, the area was within close proximity of San Diego. We really enjoyed our week stay and would recommend the resort to family and friends.

This was a beautiful resort with a well-appointed and maintained villa. All appliances are up to date, property is clean and professionally managed. We were impressed with the helpful check-in staff and the gorgeous accommodations. The kitchen was well stocked and the villa was furnished nicely. All electronics worked perfectly, parking garage was clean, grounds were well manicured. We came in the off-season so the atmosphere was a little “sad” - shops all closed, fire pits not on, only one restaurant open, but other than that, perfect!

Absolutely fantastic place and people. After traveling far we were greeted and helped by the most wonderful people. The resort is located in a great place. The services offered makes it easy to see the shows and they offer a great price. Their restaurant offers good food at a reasonable price. Try it.

We had a great time and the resort had Nice amenities. The Beds were very uncomfortable which is our only complaint. The pool was amazing! The staff was very friendly and we are excited to hopefully bring our family back again soon!

I enjoyed my stay at the Welks resort. Friendly staff & breathtaking views. I would come again & refer to family & friends. Great shows, restaurants & shopping in one place. It was super quiet & clean & the perfect getaway for my birthday.

Suggest Welk develop some sort of online waitlist. We had a 2 BR unit and the other couple had to cancel, so could have transferred to a 1BR. When I called our concierge, she told me that she'd spoken to another client who had the opposite situation. This could have worked to both parties' benefit if there were a posting somewhere.

Always find the stay is pleasant, clean, and friendly people at all times. Grill restaurant food is quality and staff helpful with my needs. The Welk resort is lively and the grounds always beautiful they work hard. One thing the theater needs to be redecorated. Too gloomy.

Our saleslady was very friendly, knowledgeable of the resort, and nice. Thank you for letting us stay in your Northstar Resort for a night. It was so beautiful and relaxing. The two bedroom condo was pure luxury. Wow! Four fireplaces and the tubs were so luxurious. Wish we could come and stay another weekend, though we did not buy into Welk.

We have been very pleased with our experience with the Welks staff. We always feel as if we are family and not just a client. Go Kansas City Chiefs. Our goal, God willing would be to visit each resort. Why?

We stayed at the Welk Resort for a wedding/family reunion. We had 2 rooms and my brother had another. We had delightful breakfasts and really enjoyed the amenities. The only thing that we would have liked would have been if it had been just a bit closer to a town.

When we got to our room we were shocked that the bed sheets and pillows were on the floor, there was still food in the fridge from previous people, towels on floor, we called and they cleaned while we were in there. They didn't even offer anything for the inconvenience.

We stayed at Welk Resort Branson when we seen Herman's Hermits. This is a friendly, reasonable, relaxing place to stay. You are close enough to Branson to enjoy the shows but far enough away for a relaxing stay. The restaurant and theater being close by is a definite plus. Great food and great entertainment. We highly recommend this place and will be back.

We had a great time with very friendly staff, specially activities staff. Only one problem with smoking which was allowed right next to our building entrance and very close to the adult swimming pool. I didn’t enjoy that secondhand smoke.

Updated on 01/07/2020: After I wrote a review on Consumer Affairs, they responded by saying that they are concern with my problems and would like me to contact them for further assistant. Well, the number 855-455-9355 is their general booking Customer service cares. I got the transfer run around and no one knows what I am talking about. After about 30 minutes, someone on their team actually have some common sense and said she will have a management team contact me. Let see how long this will take for them to reach out to me.

Let’s keep it short. Welk gives these travel vouchers which you put down a deposit, then never has these locations available. I’ve waited since Feb 2012 for a positive response. Since this April, I’ve been dealing directly with Welk since their sister company Holiday Travel closed business. In June 2019, Nina assured me Welk would be in touch with a resolution. Another delay. There is a huge following on Yelp about this. It’s time we open a class action suit against Welk.

We were at Welk for a weekend through Hotwire and we went through their deal. The reps were knowledgeable about everything and they were real friendly.

I was asked to come out for a tour of Welk Properties to see if I was interested in the timeshare-esque investments. I was told I would get a free three day vacation for sitting through the presentation, regardless of whether or not I moved forward with investing. I was given the instructions to register for both that vacation and two free VIP tickets, this registration involved paying over $300 in fees up front. I did that, and completed all steps as needed. I had been told I could extend the 3 day vacation for up to 6 nights with no additional charge of airfare as long as I paid for my accommodations the remaining nights. I was also told they could arrange a car for me as long as I paid for it.

We have been owners at Welk since 1989 and have used our ownership to exchange for units all over the world. More recently, we converted to points (2014) which was a mixed blessing. We did get access to all the Welk Resorts, and can use partial weeks to expand our usage time. The downside was the immediate and huge increase in owner fees assessed each year. By using the points on partial weeks (Sun - Fri), we can get away for 20 nights each years from our 1 week purchase of a 2 BR unit. All the people have been great to work with at the resorts. Overall, it has been a positive experience and one we continue to enjoy.

We have stayed at this resort multiple times over the last few years. We always have a great time. It’s a great value for the price. Enough activities for all ages to participate or just hang out! The activities committee is great. Always friendly and eager to help!

The Welk Group told me in person they would follow up with a phone call after expressing frustration that I could not use the free flights offered in my original package. I was told I would get a follow up phone call because there was nothing they could do at that moment. After I left that weekend I filled out a satisfaction survey stating that they never did the follow up call and there was a section that said "do you want someone to follow up with you" and I selected yes. However it's been a month now and no follow up.

I went online and Welk Resorts popped up online as available for what we needed it for. It was a beautiful resort and the staff was great. The front desk receptionist was nice and very helpful.

We stayed at a Welk Resort for a couple of days and it was okay. The property choices were also okay, though I’m not interested in timeshares as I think they are a waste of money.

Making reservations are easy due to excellent staff such as Pam **. Making golf tee times are also easy. The entire location in San Diego is always nice and clean. The location is easy to get to. Love it there. Jerry

They are a good company. We have had a timeshare with them for a few years now. We naught our membership through a realtor and private sale and have been happy with all of our experiences with the company. They never tried to pressure us into anything we couldn’t afford. The accommodations have always been top-notch with friendly and helpful staff.

We were guests of Ron **, Calif., member and had a large family reunion and had a wonderful time. Accommodations were grand and so was all the food and other entities. We would love to come again. There was several families involved and I think everyone had a wonderful time. Dinner was on the grounds and very good. We enjoyed our time there immensely.

We had the Welk Resort Group timeshare for the last 17 years and for the most part, we have used all our time, but it was hard at the beginning because we were both still working and it was hard to get time. A lot of times, it's not easy to get hold of their reps. The phone is always busy and we have to wait a while. And sometimes, we don't get to talk to the right person and don't get the right information we need.

I do not like how Welk is forcing us to move from Interval International to RCI. I recently tried transferring points to Ii and was refused. Told by agent this will happen more in the future. RCI does not compare to Ii in selection quality and options. Bad move going to RCI!

I have been a Welk owner for quite some time and have always enjoyed my stays here and never been disappointed the grounds and rooms have always been kept up to date. This is a great place to bring a family as there are many activities for the whole family. We have stayed at other timeshares and most do not compare with the Welk Resort.

Welk resort is a great place for family and friends. You have very comfortable rooms, a gem of a theater, excellent golf, pools, food, well-supplied stores and overall service. It is always a pleasure to spend a weekend relaxing and getting away from the everyday routine. Thank you for all. Cheers!!!

We attended a “preview” sales presentation show casing the Welk Resort Property in Branson, MO. We were referred by Branson Tourism and were offered a cash incentive to attend the 2 hour presentation. When the presentation was approaching the 3 hr mark we told the sales people we would not be making any kind of purchase today without researching other comparable products. Our sales person then brought in a closer to try and convince us now was the time to buy. This sort of high pressure and unprofessional sales practice is disgraceful and negatively impacts Welk Properties. Furthermore, I am convinced now we were targeted after they did a “soft” credit check and decided we could actually afford their product.

I was approached by Welk at both a Dodgers game and at Staples Center. They were offering prizes for people to come view their spaces. They kept saying you don't have to buy, just come and check it out and the prizes are yours. We went, we sat through the whole presentation. Halfway through they asked me and my boyfriend what is keeping us from buying. I said, "Well you haven't even shown me the place..." I have been sitting in this room staring at rocks for about an hr. After going through other hr of time they asked me again. I said I still haven't seen anything. We finally got a quick 20-minute tour of two places. (These looked the best out of all the places we could have seen).

I checked in and my room was not clean.They have termite problem.The room was falling apart and the staff reminded me IM not an owner so IM not privie to their inventory and thats the type of room I was entitled to for 120. And then I talked to a manager who said they will have housekeeping come. They never DID and they offered compensation that they brushed off and never gave any of gifts they promised and said they really didnt have ability to change it? I feel they are liars from the gate.

We stayed in a Welk Resort that we found on hotels.com. When we checked in, they told us about different free vouchers for this or that if we would go do something. We were there in such a short time and didn’t have time to entertain any ideas of anything extra so we turned them down but they were all friendly. The property was pretty nice for the price. We had a really good rate for the rooms. It was an older hotel that we stayed in and a little more update would be good but we really enjoyed it. It was in Branson, Missouri and the location was really great. It was relaxed. They were efficient there, too. It was kind of a little bit out of the way, on the edge of the town, but still close. Some of those hotels are right on the strip and I don't know how those people get in and out of the parking lot.

We stayed in the Welk hotel and enjoyed it very much. It was very close to the venue that we wanted to see. The Daniel O'Donnell concert was there and the hotel was very convenient. The staff was very nice and polite too. We had made the reservation online and that also went very well. The website was very clear.

My experience with Welk has been very good. I have always stayed there every time I go and I’m going to stay there again in November. I always go see Daniel O’Donnell and he's in the theater right there that I can just walk from my room to the show. They have the best breakfast in the world and everybody’s always so nice. They always give me discount if I have AARP and a past guest discount. They're very accommodating and I feel at home there. Usually, they go out of their way to make you comfortable. I stayed in a lot of places in Branson, but I like it the best. I don’t like staying on the strip in Branson and it’s nice and quiet out there. It's very peaceful.

There was a promotional package and I was offered to go down at Welk Resort shop in San Diego and I decided to get a secret shopper. Instead, I rented and stayed individually at a Welk Resort down in Cabo San Lucas just as a holiday. It was nice and I had a great time there. Their reps were very friendly, very polite with high integrity. I'd tell a friend not to be duped into buying a timeshare when they can actually rent a place for a week without having to buy into it.

My health is declining rapidly and the kids don’t seem to find time to take advantage of the timeshare so I am to explore Welk's buyback program. When my wife was still alive, we used to go to Welk Resort four times a year and play golf. Customer service has been excellent and I’ve been really happy with my experience through the years.

We spent almost 6 hours touring the timeshare at Northstar Lake Tahoe. The incentive to do that was 2 free tickets to Universal Studios, 2 night stay at a hotel and a flight. I told the "sales" people at the time that I was interested so I could take my son. Turns out the trip is only for people over 21 and this "free trip" actually will cost $220 out of pocket, which I was willing to pay and was also going to pay out of pocket for my son. I call to confirm the details of my trip and am told the flight won't be worth it because I live in Nevada and the times of the flights will cut my trip in half. Was also informed the hotel will be near LAX (which is an hour, without traffic from Universal Studios) and if I want to "upgrade" my hotel so I can bring my son, then I have to pay an additional $300. Now I'm waiting for my refund of $22. Don't do it, the employees will lead you on and not tell the truth.

Today my husband and I went for a timeshare meeting as we are avid travelers that have not gotten out in a while. We sat down with the most incredible representative Mike ** and he had us basically sold on the package, it simply wasn’t the right time for us. Mike was excellent at explaining the time share and gave us a glimpse inside his family and we let him know about ours, he’s truly the ONLY reason we are even giving 2 stars. Chris was also an exceptional member of the team, he stepped in to speak with us as well and was phenomenal at laying out everything and answering our questions.

I love Welk Resort. I went there and bought a timeshare a long time ago. Their setting, resort, and units are beautiful. Like all timeshare companies, their salesmen are too pushy but that's pretty common from my experience.

A friend and I attended a timeshare promotion offered at the Orange County Fair over three years ago. My parents enjoy the Welk in Palm Springs. We both paid the $150-$200 deposit over three years ago and kept submitting dates within their parameters - we both could go to Hawaii anytime and have flexible schedules. Their promotional companies have changed at least three times and we have always been promised the two nights/three days with air to Hawaii. We NEVER received it. We have been promised that our calls will be returned and they have not been returned. Welk is at the OC Fair offering the same promotion within 1 year of attending the presentation - total SCAMMERS and bad faith operators - Please don't do business with Welk!

I purchased Holiday Passport several years back, only using it twice! Mainly because Holiday Travel would always say there was nothing available for my desired destination. Usually they would do this right before the scheduled date, making it impossible to make a solid plan. The last time I went to use this plan they said the company is no longer in business but they would not reinstate it with the new company they now call Auditions by Assured Travel! This wasn't what I was told when I purchased it. I was told if the company ever ceased to exist, Lawrence Welk Resort would stand behind me 100%. So I expect a refund of my money or a replacement plan!!

They promised us we could spend the day at the resort to try it out. When we said we didn’t want to buy the timeshare on the spot, they got really nasty and said “if you leave now, you can never come back”. They also refused to let us try out or even see the pools, tennis courts etc. What are they hiding? The guy who was our salesman talked for two hours about his experience with Welk. At the end he admitted he didn’t own welk. When we asked to speak to the manager, she said we were lied to, and we could reach out to marketing if we wanted to.

Attended Welk Timeshare presentation in Dec 2018 and successfully received FTP Vacations vouches. Utilized vouchers on Dec 15, 2018 by registering for Honolulu vacation for June 18, 2019 and paid $150 deposit. FTP Vacations instructions suggest we are to be contacted 2 weeks prior to June 18 for details on the trip. On May 29, we contacted FTP Vacations for a follow up and was alerted by the fact that they are now a Permanently Closed business. Zero notice was given to us regarding this closure. So we contact Welk, who informed us to send them an email and wait 2 weeks for feedback. Waited 2.5 weeks, no feedback. Called Welk, was told to contact new business unit handling FTP Vacations vouchers. Called new business unit, was told to contact Welk. And the scam plot thickens.

I signed up at the Meadowood Mall in Reno, Nv. I was promised 2 gifts. When I got to the presentation, they said I only have my choice of one. Besides the $25.00 voucher for food. They gave me an additional gift but not the one that was promised. I was very aggravated about. After that they had a very rude presenter that was very unhappy and spoke to us as we were very stupid and insulted my wife and myself. The positive part is the last person that we spoke with by the name of Brice. He was a real professional. Sorry to say the the rest of the part did not go the same way.

We are timeshare owners with Welk. We have paid them tens of thousands of dollars faithfully and paid off our entire unit. We have our maintenance fees directly taken from our account. Welk alleges that we failed to pay them and they are going to foreclose on us for $250. They've added over $500 in fees to the total. We have never once received an email and never once have received anything in the mail from Welk except offers to purchase bigger timeshares. They've never sent a registered letter, they've never left a voicemail, they never sent a collection letter, and they've never sent an email about this. They did not put in a good faith effort to notify us of their mistake in not getting the auto-pay payment.

I have been an owner of Welk Resorts since 1995 and have over 1,200,000 points. They classify me as one of their best customers. Man, I pity the people that have a smaller rating. To get a reservation you must call and spend hours online. Now it seems they have a new security system that must have been developed sing sing....it is terrible and unnecessary.

Having ownership in Welk Resort for 10+ years has been THE BEST decision I have made! I have been thoroughly satisfied with my numerous stays in San Diego, Palm Springs and North Lake Tahoe! All great locations have accommodated me, family and any guests I have indulged, with the utmost respect, perfect arrangements, seemingly endless gifts, rewards and side trips to anywhere in the continental USA! It is an investment to hold on to and enjoy for the rest of your life and pass on to family as well. Now, I have even more time to enjoy my investment and will very soon discover the rest of the world overseas via my "Awesome" Welk Resort Timeshare! And yes I live joyously, happily and so richly!

My sister gave us timeshares at Welk Resort Group to use. However, in both places we stayed, one weekend in Escondido and one in Palm Springs, the furnace didn't work the first night we were there. Still, they got the furnaces going for us. People were very friendly and very obliging. It was very nice there.

Do yourself a favor and stay far away from this timeshare group. They have smooth talking, sharp-looking sales people that share their wonderful stories about traveling the world, meeting different people, and beautiful places you HAVE to go see once you pay your timeshare. Not only that, they offer you "free" airfare as gifts to convince you to buy a timeshare. However, my husband and I have been owners for over a year and have watched the rates at Northstar Resort (where we purchased), ready to take advantage of our new home away from home. We were told we would have enough points for a week's stay and they even showed us the room. Well, not once during the last year have the rates dipped into our point range.

I liked the amenities that the different facilities that Welk has throughout and beyond the country. I’ve been with them for seven years and the check-in procedures have been very good but I’ve had a little bit of unpleasant experiences with the owner’s lounge where they try to sell you more timeshare. That has not been pleasant. As soon as there was an indication that we were not interested in buying more timeshare, they wanna cut it off as quickly as they could and get on to the next customer who might be more willing to buy more timeshare in the company.

Welk Resort deceptive and exploitative. We were invited to tour a Welk Resort facility. After touring, we initially declined the opportunity to purchase as being of questionable value to our family. After a series of high-pressure tactics, and an insistence that if we were not satisfied we could sell the membership as a valuable asset, so we purchased a membership.

I was at the Orange County fair and Welk had a booth set up. We came to the presentation and I didn’t really know anything about Welk or about timeshare. It was my first presentation. They were talking about a free trip so that was kinda the motivation to get out there. The property was nice. We went ahead and got the trip, but that ended up being a scam.

My daughter booked Welk Resort for us and we had a nice day. The people we dealt with were all friendly and professional and everything was clean. It's a beautiful and well-maintained place. There were lots to do and we had a great experience.

Not enough information is shared when we purchase additional time. Such as to use RCI we must prepay a year's dues in advance. I have had 2 bad experiences this past year, one in San Diego and one in Palm Springs.

The rooming at Welk Resorts was good. However, the food was very expensive at the resort and not as tasty as I would have hoped. Also, my bathtub was broken which had me a little frustrated. Still, I fixed it and other than that issue, the whole room was really nice. My wife and I enjoyed it. Additionally, Welk's team was very friendly and welcoming. Their team members were all really good and I like all of them.

1. Everything is great until you sign a contract and go for a second visit. Website is not easy to use. They have made a science out of making it difficult to book resorts.

Dear Future Consumers, If you are doing research wondering if you should invest in Welk Resort Time Shares please read my review and I will save you the time and effort/money in looking further into this decision. Instead of writing a very long review I will make this exceptionally simple. My family's invested level is the 2nd tier. There is only one tier above mine. I, in fact, doubled my investment to reach this level. At the time I signed the paperwork I was told that I "should never have any problems reserving the week I wanted at the resort I wanted because I owned this level of ownership." Well that is Wrong. Apparently all the inventory gets booked by the tier above mine.

Very clean, very nice. Though we understand it is a family unit, we had great difficulty in enjoying a couple of nights due to the noise level from a room next door. Once moved, they were placed directly above us and the noise continued. We want to enjoy the quiet away from the noise when on our vacation. Everything else was super nice.

Having a lot of issues w/ RCI on points availability of booking. Needed to have Joyce in member services to assist us to straining out some of concerns... still no satisfied since Welks have encourage their use over Interval. My wife Beatriz ** is very concerned and frustrated dealing with Welks and RCI.

In November 2018 we brought two couples with us to the NorthStar Lodge. The staff was excellent! The Escape Room was a blast! Being between seasons we knew that not all of the amenities would be available. We enjoyed the movies and popcorn! Everyone had a fun time. The only negative I have, which cost two stars in the rating, was that after having hyped Welk Resorts to our friends, it was a bit of a let down that we were placed in a older unit which should be on the list for a refresh.

The resort had a beautiful view of the ocean and Land's End. The room was comfortable, clean, modern, and spacious. The staff was very friendly and helpful. The private beach was heaven. It would have been nice to have additional food options besides the one restaurant.

The hotel was clean, fun and modernly decorated. The one issue we had was our check-in agent wrote the wrong building on our key/map so we were on a wild goose chase but finally found our room. Would definitely return, the kids loved the water slide.

Our family has enjoyed the Welk Escondido resort for the past 30 years. It has become a tradition that is almost second to none as intentional time at a location of excellence. The facilities provide the opportunity to fix our own meals or have special meals out and about. The activities available on site are excellent, be it golf, swimming, tennis, working out, or craft/artwork.

Unfortunately, the unit we were checked into had bugs. I had to go speak with the front desk twice in order to get any action. Staff didn't offer apology or concern. Only ice machine was in the other building and required us to go into the parking garage. Would have liked in building or in room ice available. Kids club was excellent and the staff in that room was super helpful, energized and fun.

I cannot imagine going to Branson and not staying at the Welk Resort. I have been booking there since 1999 and my stays are somewhere around 24 visits. The resort is conveniently located but, in a location that is away from the traffic and noise. It is a beautiful, comfortable and affordable hotel with an amazing staff! Darin, Doug, Chris, Susan, and Valerie are like my family. The food in the restaurant is wonderful especially that breakfast buffet! I do not hesitate to recommend the Branson Welk Resort and personally, hey guys I will see you in Nov!

Love our fixed Villa unit in Escondido. Hate the pressure to attend a high-pressure sales presentation where we were belittled because we didn’t want to buy more. We are on fixed income. Want choice to simply pick up parking pass at check-in desk.

Welk Resorts/Fast Track Promotions is a bogus company. My husband and I attended the 2 hour consultation at North Star in Tahoe in November 2017. We were given a voucher for a 3 night stay at the Lakeside Inn & Casino in Tahoe. It is now May 2019 and we finally got a weekend accepted after being denied 8 times... It’s been over a year and a half. I call the hotel a week before our stay to make sure that FTP made our reservations. The reservations were there.

My husband and I went on their tour and to experience some freebies. It's impossible to book with their "free" vacation we never got to take advantage of. We ended up giving them $16,000 and purchased a time share with the agreement of paying $1,200 every other year for maintenance fees. My husband and I both have experience loss of jobs since giving them all this money. We have never been able to afford a vacation afterwards and asked them to cancel back in 2017. It is now May 1, 2019 and we are still not cancelled and they have put us in collections due to not being able to pay the maintenance fee, again we were supposed to be cancelled back in 2017. Please do not go on their tours, do not purchase with them. They are scam artists and will mess up your credit to get more and more and more money out of you. Would have given them 0 stars but 1 was the least option.

The Welk Resort conned me into attending this timeshare presentation under the guise that I was visiting a wedding venue - I had recently gotten engaged and they had set up a booth at a wedding expo. When I arrived it turned out it wasn't a wedding venue at all but a presentation to buy an overly expensive vacation product. My fiance and I decided to sit through it because the free trip though short sounded pretty great. I followed all the instructions to get the free vacation and left my deposit on the trip. Well a couple months later third party company they hire to give away the promotion closes and doesn't say anything to people like me left in the lurch. Welk Resort also won't take responsibility. Who knows how many people they've robbed!

We went up to Welk Resort for a vacation with my two brothers and we were there around five days. We also had tickets for a show. The sellers were fine and the price was very reasonable, and I was surprised how reasonable it was. If you book the show through the hotel, your ticket prices were about half. The hotel was fine and everything was perfect. The accommodations were perfect and I can't whine about them at all. The staff was very helpful. I had two brothers and their wives and everything went off without a hitch.

My wife and I heard about Welk Resorts and thought we’d try it. We stayed there and their people were excellent. Their professionalism and knowledge couldn’t be any better. We went down and stayed at Lawrence Welk twice now. The place was just the way it was laid out. It was very quiet and we had a nice time there. It’s not like a lot of places where it’s noisy and the drunks are running up and down the hallways.

I stayed in a hotel with the Welk Resort Group but they didn't have a room for us the last night we needed one, so they let us stay in the timeshare portion for one night. The reps were wonderful. They were very helpful, they listened to what we needed, and they did their best to accommodate us. We have nothing but good things to think about it and to say about it. When we stayed in Timber Ridge, that was absolutely wonderful and my sister didn't wanna leave it. The rooms, for the price, are very good as well.

Welk Resorts has very nice rental property choices and we rented one. It was convenient at the time and making the reservation was very easy. I liked the rooms and the suite that we had was very nice. It was a good experience.

I have a family that works at Welk Resorts Group so I chose to rent from them. The property was excellent. I liked that it was neat and clean.

I like Welk Resort's swimming pool. I've gone to one Welk resort and the experience was very enjoyable. I rented the property and I liked the people who organized the games and stuff for the kids. Everybody was very professional and nice, and they really worked with me. I would refer the company.

Someone unloaded their timeshare on us to pay a debt late last year. We received a bill and tried to pay online but Their website was not user friendly. For that reason we called for support. We called and believe me you can be on hold for up to an hour. Finally my husband spoke to someone and she said that they were understaffed. The person who took the first payment told my husband the account needs to be updated and we need to set up payment arrangements for the balance. He gave her the credit card information for that payment thinking that it was a done deal last February.

I have owned at Lawrence Welk Resorts since 2009, and paid maintenance fees regularly, and on time. In November 2018 Welk Resorts sent their regular maintenance fee letter with the additional change that one could save money by signing up for ACH withdrawal from my bank account. I signed up for automatic withdrawal of maintenance fees for my Welk account, and received a thank you letter from Welk for doing this.

We recently went on vacation at Welk Resorts in Cabo. We rented and it was a very easy process. Everybody was extremely friendly too. We didn’t have any issues whatsoever. We had one thing with the room and they came up immediately and fixed it.

We did a weekend rental at Welk Resorts and booking with them was fairly simple. We went to Branson in the middle of the winter time and the one we picked was the only one that had an indoor pool with a slide. It was confusing to know which building we wanted to be in, but we figured it out once we called the front desk. Other than that, our stay was better than what we were expecting. Everything was positive with our experience.

We had a chance to take advantage of a week at a timeshare with Welk Resort Group and we really enjoyed it and the location. However, their staff could use a bit of in-service training. It's as simple as saying hello if I’m out on a walk and I encounter a staff member. Recently, I called them because we wanted to do a transfer of ownership. I called four times before I got a return call but the rep couldn’t help me. She had to refer me to some outside agency. I contacted the woman there and sent her emails. Then, I called her and left voicemail messages. I had to get back in touch with Welk and say that it was not working.

Let's start with the gondola employee shouting if my hair is real because he never seen cornrows so long. First of all it's not cornrows! This was our 2nd visit. The bait and switch. We did the presentation and was shown a much larger room. The actual room is small. The living room and dining room is shoved together. Like if someone was sitting at the table, you couldn't walk past the couch. If you are short... you will have to push the table against the wall and pull couch back to view TV comfortably.

I signed up for a Welk Resort timeshare presentation in which I was very interested in coming back to in the future. However, I did not commit at the time. I followed all of their guidelines from FTP for $150 for a trip to Hawaii as promised for attending the presentation only to find out it was all a scam. The company shut down and before it shut down kept postponing my dates and telling me to call back and schedule. They transferred me to a new company that supposedly bought them only for them to try and sell me on another trip! This is disappointing but I’m glad I learned how these systems work before I got tied into a timeshare for thousands like others.

My wife and I are Welk owners with 120k points available every other year. Today, we checked into the San Diego resort and later attended an owner’s update with Milo. First impression of the ‘Members’ sales office was loud and noisy. I asked the front desk if the music could be turned down. I received no affirmative response. Within five minutes we meet Milo and inform him incredulously, he responds, with, “What did they say?” Taken aback, “I respond this is your organization, go find out.” Now, I’m not happy. Milo returns in a few minutes and informs us this is standard practice, the main office sends looped music (apparently via CD). We inform Milo, this environment is not conducive to a business presentation. In turn, he offers to meet on an outside patio.