Vantage Deluxe World Travel Reviews

I went to South Africa recently. The tour guide was incredibly helpful, interesting, pleasant, bent over backwards to make everybody feel comfortable and got everybody get along together well. A friend of mine got ill one evening and the tour guide was the only one who was aware of it before anybody else was because she was conscious with it and so she helped him back to his room.

We've had friends travel with Vantage and we've taken several trips with the company as well and had a great experience. The guides were wonderful and the hotels were nice. We plan to go on another trip with Vantage next month.

It's been some years that I've traveled with Vantage and it's an awesome experience. I traveled to South Africa first and second time with them and it was wonderful. The tour director and tour guides were excellent both times.

I have traveled with Vantage Deluxe for over 15 years and they're the only travel company I choose to go with. They're always wonderful. They have fantastic tour guides and I've had wonderful experiences. I get the most for my money and I've always been very satisfied. I went to Peru in November and I'm going on another river cruise in March.

We recently went on a cruise with Vantage that started in Paris and went up to the Seine River to Normandy. We had very good experiences with all the tourists and we were very happy. In fact, we're planning on doing another cruise.

I had a great trip. I went with the Veterans of Massachusetts and it was really generous of the owner to give us that trip and that experience. If I hadn't gotten sick, I would've enjoyed it more. I still enjoyed the trip somehow -- the sightseeing, seeing all the architecture, the castles and everything else. Since I had to back out from a couple of stuff I stayed on board with Rick, one of the tour guides. We did a lot of talking and a lot of going over the sites and where we were. So it was a great experience. I got closer to him more than I did to the director and the assistant. The actual tour guides at the site were very good and knowledgeable and they were willing and ready to answer my questions and to stay and talk to me about it afterwards.

My friends recommended Vantage Deluxe and I happened to see a good offer from them in the mail. I called them when I first started. I asked them a few questions and what I wanted to do, and they took care of it. Everything went smoothly. I even changed my trip a bit. I live near Boston, so when we flew to Paris, I wanted them to arrange a flight back from London, which had nothing to do with the trip they were doing, but they arranged it and it worked fine. They went out of their way to fix it. It was in October or November when we went to France on the Seine to Normandy and back. The concierge and the tour directors were good. They did their job and we appreciated everything they did. The whole staff, from the captain down to the people that cleaned the rooms, was superb.

The most latest trip we had with Vantage was great. The tour guide was absolutely excellent. We've been on many tours over the last 30 years and our Vantage tour guide was probably one of the one or two best we've ever had. One of the issues that my wife noticed with their sales team though was that some of the information we were getting from the them was not accurate because the people that she talked to had obviously never been to the destination and didn't know what they were talking about in some respects. However, we would probably use Vantage again.

At the beginning it was my sister-in-law that told me about Vantage cause they went on some cruise. My latest travel experience was on the Seine River from Paris to Normandy and back. Everything was really very nice on that tour and now we've got two of trips already scheduled. One on the Elbe River and the other was down the Danube. We're always very happy with Vantage.

I had a very nice experience with Vantage and they did a good job. Their cruise director was excellent and the logistics that they had in place were very good. Things were well-planned. However, Vantage could improve on the trip that I took, which happened to be the Antarctic trip, by giving a little more clarity in the clothing required and the relationship between the ship activities and Vantage activities.

Vantage offers longer trips for the same amount of money. We went up to Normandy and up the Seine in Paris, and we had a great time. I wish they would adopt a procedure for paying through gratuities included in the price, though. After traveling and spending all that money, I had to come up with 200 or 300 euros to tip the crew. It left a bad taste in my mouth.

I travel with Vantage a lot. My most recent travel was three and a half weeks in Africa, but I also used them for China and both were awesome trips. The tour guide in Africa was fabulous while the one in China was even more fabulous. Their tour directors really do a great job so the whole thing's just seamless. And their customer service team knows their product most times. When I talk to them about a particular trip, they have somebody who's been there and can answer specifics. They're pretty well-trained.

We've been with Vantage on 15 trips now. We took a trip to Alaska that was part Vantage and part a cruise line but other than this, all of our trips have been with Vantage and I'm not about ready to change either. Recently we were in Africa on a safari. The tour guide was fantastic and I couldn't ask for a better one. We've already booked another trip for April and this time we're going to fly into Berlin, taking a river cruise and then finally up in Salzburg, Austria.

I went to France last year and find our tour guide interesting and informative. Vantage Deluxe World Travel's sales and the customer service team were very nice and helpful. I enjoyed the trip tremendously so I'm considering on using Vantage again to book my next trip.

Last year we went to travel through Vantage on the La Perla to Croatia and Venice. The director was wonderful. He went out of his way to make sure everything was just perfect. And whenever Mike from Vantage team called for anything, they took care of it right away. We're very, very pleased with Vantage and we will once again go somewhere through them this year.

We've traveled with Vantage for so many years. We've taken 11 trips with them. The most recent one was our trip to South Africa, Botswana and Zimbabwe. Deirdre was our tour guide and she was fantastic, one of the best we've had. Their staff were all very helpful. Originally they had scheduled us with another airline but they were able to switch us to Delta since I have on file that I prefer Delta because we have frequent flyer miles with them. I would recommend them. In fact, we have already book our next trip with them to the Douro River Valley in Portugal in Spain in April.

Vantage Deluxe World Travel was recommended by another traveler. We recently did the Croatian Coast in a small yacht, and it was wonderful. It was one of the best experiences I've had with Vantage. The tour directors have always been good and helpful, and the interactions are positive. One example is I got pick-pocketed and lost $140. The tour guide handled it really well and did whatever he could. It was overall a positive experience. We have a trip booked for April for the Tulip Tour. It's the boat on the river in April when they have the tulip show in Holland. It's basically a tour in Holland and Belgium.

We've been going with Vantage for five years and our recent travel with them was in New Zealand and Australia. They were great. We also had good communication with our Australian travel guide. We haven't encountered any problems with their sales and customer service teams and we will book again with them in the future.

This is the second trip we’ve made with Vantage, and it was absolutely a wonderful experience. We recommend them and we’re looking to go again later in the year. We went on the Tulip Trip in Holland and we enjoyed that. The fact is, a friend of ours was taking their Grand European Tour about the same time we were taking it and taking the one night from Paris to Normandy. It was a great trip all the way around. We’ve been on three river cruises, two of which with Vantage and we’ve enjoyed it. We like river cruises so we’ll be back with them.

I had an incredible experience on my recent travel through Vantage. My guide was absolutely superb, very informative, took the time to make sure that everyone was taken care of and made happy. I had constant interaction with the tour guide and their sales and customer service team were excellent. I'm thinking of going to Central African next and I plan on using Vantage to book in the future.

Our most recent travel experience with Vantage was to France. It was the first river cruise we've ever been on and we loved it. Most of the tour guides were excellent or better. The highlight of our trip was the beaches at Normandy. It was very impressive the way they got us there. Even though the weather was bad, they made it a very good tour. I would probably use them to book my next trip.

We enjoyed our recent travel experience with Vantage Deluxe. My husband made all the arrangements over the phone and we were amazed because it was last minute and they were very helpful and got him flights that were quite good. We went from Paris up to the other north and then back on a boat. The tour guides were natives in the various places then we had the head tour person on board who told us what the tours were about. We only had one miscommunication at one particular place. There were more of us who were mixed up about something, but most part of the trip was good. It was nice to have local people. It was a great experience and I'd recommend Vantage Deluxe.

We went to New Zealand and Australia and had a wonderful time. However, the one thing that I find with Vantage is sometimes they are older people - not that I'm getting up there - but this trip to New Zealand and Australia was really good. We had a wonderful tour guide and younger and older people. It was one of the nicer trips that we've taken. We've gone to China and Vietnam with them too and our tour guide was fabulous. We had a problem with one of our credit cards and she solved it for us. She was really very accommodating. Vantage was nice to us and very reasonable.

Our first time with Vantage was very nice and we enjoyed it. The only bad thing was coming home took longer than we had anticipated, but we figured that that's what happens. When we got home, there was a charge for an optional tour. I thought, “What?” and so I called them up and we said, “No, no, no, we didn’t do it.” After a while my husband looked into it and yes, we had done it, so we left everything alone. Their customer service was very good and we got charged everything that we’re supposed to, so there were no extra problems.

We had a fabulous experience in South America. Our tour guide Nadia was fantastic as far as accommodating my husband's needs. He was having some leg issues when we were at Iguazu Falls and she was able to acquire a golf cart for him to ride around partially as far as it could go so that he could see a lot of the things at the tour. We've had good tour guides but she was outstanding. Our experience with Vantage's customer service team has been very good. The worst experience we had was acquiring a visa for Brazil and the company that they used was very uncooperative and wanted to charge us more even though we already paid an expediting fee. I must have called them five times. The visa was sitting on their desk but they didn't get it to us until the day before we left.

I had a fabulous travel experience with Vantage. I had a fairly brief talk with their customer service but it was helpful. The tour directors were very good and we're even thinking of using Vantage to book our next trip, but we're having difficulty with the Canadian Dollar right now.

The tour that we were going on with our friends was going with Vantage. I was concerned about my physical ability to handle the trip. When I called to talk to people about it, they were very clear and very good with explaining what the demands of the trip would be like. We were told that it would be a life-changing experience, and it was. It was marvelous. The tour director was very well-organized, caring, and engaging. One of the things that is always impressive is when something was done, it was done specially and well. We knew we were going to have a speaker one night and it turned out to be Nelson Mandela's person. It seemed like everything that was planned was planned with something special in mind. We're very pleased with Vantage.

My brother had been on a cruise with Vantage Deluxe before, and he recommended it. We had never done cruising before, but when my wife and I traveled last year, we enjoyed our experience with them very much. Part of it was that we sailed at night, and during the day, we would have a tour around the different towns. I can’t say that it was perfect, but we were very happy. We’re booked on a cruise again this year and we’re looking forward to it.

My sister-in-law sets up the trips like the Vantage trip in Africa that I did. She researches different tour companies, finds what she thinks is the best value and most interesting, and lines it up and emails her family and friends. It was the best trip I've had in my whole life. I went on my own because my husband did not go, but it was easy to go by myself because there were people that I already knew in the group.

I had a wonderful experience with Vantage. Everything went very smoothly when I went to Australia and New Zealand. Our tour director was an Australian woman -- very engaging, stayed with us for the whole duration that we were there and I had nothing but accolades for her. I will absolutely use Vantage again on my next trip.

My ski club booked a trip with Vantage and we had an exceptional experience with them. The service and accommodations were wonderful. The service on the boat, in particular, was absolutely wonderful and incredible. If you had something for lunch one day, like coffee after lunch, they remembered and brought it the next day. The tour guides were also very informative and helpful. I lost the cover to my camera lens and they stopped the bus and looked for it but didnt find it. One lady offered to go back to the temple to find it, and I said "No, that's not necessary." But she did it anyway on her own time. It wasn’t that big of a deal to me but she took it upon herself to go and look for it. I'm getting the catalogs and I hope I can book another trip with Vantage Deluxe.

I did a search online for the places that I wanted to visit and Vantage Deluxe popped up. Since it was my first experience with Vantage, at first I wasn't entirely sure upfront how everything worked. It was a complicated tour so it took me a while to understand where and when the tour part ended. Therefore, figuring out the flights took a little thinking but with their help, we got it done. I booked through them and had a perfect travel experience. All of the tours were wonderful, but my favorite was the Pangolin Photo Safaris tour. I do hope to use Vantage again on some future trip as it was beyond expectations.

I had several trips with Vantage, the most recent being the one to New Zealand and Australia. I had some idea of what I wanted to do and I checked various other tours but Vantage offered a good price and low cost airfare. They also seem to go to places that I really wanted to see so I picked them. When I could not get a friend to go with me on this tour, they made an arrangement so that I could go as a single for a single price that was the same as the others. I appreciated that very much. Our tour director was also very helpful all of the time. In several instances, she would make sure to take us to her favorite restaurants and they were very good and reasonable. She was available all hours with good suggestions. I've gone to around 30 tours with various companies and she is one of the best tour directors.

Vantage seemed to offer a good tour at a reasonable price so we went with them. The tour guide on the last tour we took was excellent and it was a very good trip overall. It's possible that I'd book through them again for my next trip but I'd recommend them.

We heard about Vantage through a friend who had called us. He had taken a trip with them and said he was planning on taking another one. He mentioned he was going with family and asked if we thought about taking one, I said that we had as it sounds great. So we all got together and decided when and where we were going. We saw a lot. It was the first time we took a river cruise. The staff on board the riverboat were wonderful. They couldn’t do enough for us. The food was absolutely delicious. We’ve traveled before on tours and it seemed like they covered quite a bit. We were on the less active tour only because my husband has Parkinson’s and is walking with a cane. But even with that, we saw quite a bit.

Vantage Deluxe had the program we were looking for at the time that we were looking for it. Their price was reasonable as well. But when it comes to dealing with the Boston office, the main problem is just getting to talk to somebody. The difficulty is it’s hard to get through them as you are put on hold for a very long time. They have to improve on that. However, when you get to talk to somebody at the Vantage office, the interaction is always good. When you’re put on hold and you hang up, they eventually call you back.

We had a small group having a trip in Portugal. It was nice and the tour guides were fabulous. We did the Douro River tour in the Wine Country, the itinerary was wonderful. The guides were very informative, helpful, and courteous. We had a lot of seniors on the trip and Vantage pays attention to things like that. I would rate them an 11 on a scale of 1 to 10.

It was my brother who heard about Vantage Deluxe World Travel and made all the arrangements. Everything was better than I expected. It was a good itinerary and the people were great. We had a wonderful time and right now, we're looking into going to Paris.

Thoroughly enjoyed all excursions on our various stops, seeing all the many different penguins and seals. The expedition team was fantastic and very helpful with various hikes and especially kayaking for me as had very little previous experience. Was disappointed that we didn't get to stop at Deception Island as we went right by it. Our leader Ignacio ** was the best tour leader I have had, so helpful and kind to all.

Vantage Deluxe is excellent. They gave us a lot of information, answered our questions and took care of our problems. We went to Portugal and did the River Cruise and we had an informative, relaxing, and enjoyable trip. My husband has one little complaint, though. He’s a coffee addict, and when we were at the Douro River, he said that the coffee there wasn’t very good. And inside the dining room, they had instant coffee. For coffee lovers like him, it was very disappointing. But we plan on using them again to book our next trip.

The travel experience with Vantage itself was good. This was a 50th-anniversary thing for us. We booked with them expecting to be on a brand new ship that was to be available in September, but then got a call that said their ship would not be ready. They said that they would put us on another ship and also upgrade our room. We said that we would think about it. We looked up the other ship and it was supposed to be a really good one. It was in fairly good shape, but was really old, and it turned out this was the last cruise that it was gonna take. But then, they called us back and said they needed to change the date. They said we could wait until 2015, but we're not that young and we didn't wanna wait another year to book a 50th-anniversary cruise. We went ahead and booked it.

My most recent travel experience with Vantage was in Antarctica. The tour director was the best we've ever had, and the tour guides were great and very engaged. We’ve done eight trips with them already and we're more than likely going to book our next trip with them again.

A friend of mine had a Vantage Deluxe World Travel brochure in their office, I picked it up and flipped through it and it was the destination that made me choose them. Our first trip was the Norway Cruise and then we wanted to go to Scandinavia and thought that would be an easy and comfortable way to do it. The last trip was when we went to Antarctica and that was fantastic.

I've been very pleased with Vantage over the years that's why I keep going on trips through them. I'm very happy with them and I plan on using them again.

We take trips with other people and they had talked to some of their friends in Colorado about this Best of Africa trip, which is what we did. It was very good. First time I'd done a safari and we got a lot of good pictures of animals. The safari, Cape Town and the different types of activities at Victoria Falls sort of balanced out. It wasn't all of one type of tour. The tour guide was knowledgeable and helpful. He did a good job. When we had changes in air arrangements, Vantage handled them for us and were helpful when we had questions.

We went to South Africa through Vantage. It was very good, I have no complaints whatsoever. It's a good company, and regarding booking our next trip, I'll most definitely look at what they offer. I did recommend them to someone possibly taking the South Africa tour.

The tour was excellent as was the tour guide. The only problem was with airline connections especially when we had to use a subsidiary airline in lieu of the scheduled airline.

We took a Vantage journey in the American West about five years ago with a number of friends. We had such a good experience on that trip that when it came time to plan a journey for Africa, we looked at Vantage as one of the possible providers. The dates, schedule, and the entire journey worked fine. Vantage provided a very thorough itinerary.

Our recent trip to South Africa was over the top. Every bit of it was wonderful. Our tour guide was the best one we've ever had and we traveled a fair amount.

The Portugal trip was interesting. I had a good time but it's not a place I would go back to again. Vantage did what they needed to do, but it's not something that is going to appeal to a lot of people. It's not the best trip I've ever taken but it was fun and not a trip I would recommend to anybody. There were parts of it that were very nice but three days in Lisbon is absurd. The river cruise was a lot of fun and I enjoyed visiting the wineries. Also, our tour guide was excellent and very knowledgeable about Portugal. Overall, the food was acceptable but not outstanding.

Our experience with Vantage Deluxe World Travel has always been good. The last trip we had with them was in China. We had more people than we usually do on one of their trips, but our accommodations were nicer than any of the travel accommodations I've ever been yet, they were wonderful, and our guide was the best guide that I've had on a Vantage trip. The itinerary was as promised, so we knew what we were seeing. I would use them again however some international travel is getting to be such a hassle, so I really don't have any plans at the moment.

Our tour director from New Zealand was so sweet, informative and really, really good. We had a very good experience with Vantage.

Upon retirement from the international community, we wanted to continue our travel with a company that offered a range of cultural experiences that discussed diversity, ecology, education, and social issues while also offering adventures that were beyond our ordinary daily life! This trip was the absolute best ever trip! The Director, Mavis ** is superb! She outdid herself in showing hospitality, the cultures, the ecology, and the graciousness of Vantage! Vantage is a must see and must do experience especially with Mavis ** along!

It was from my sister that I heard about Vantage. The sales team are good but sometimes they call too often. I finally asked them to quit calling me, that I would call them when I wanted to talk to them, otherwise, they call every other day especially when you're hardly even back from the trip and they start asking you about the next trip. It's all fine but you're tired, you don't want to talk about it right then. But I had a nice travel experience. The tour directors have all been great.

All across the board, it has been hands down awesome with Vantage. We had somebody that recommended them to us. We did Africa last year and did Australia and New Zealand this year. The group was nice, and the tour director and tour guide were fantastic people. Elizabeth, who was our guide in Australia and New Zealand, was in Boston recently and if it wasn't for bad weather, we would have hooked up and taken her out to dinner.

New Zealand and Australia - Not as good as other Vantage trips I've taken. Too much free time and meals on own. Rotorua and Hobbiton village should have been included, both near Aukland, New Zealand.

I've been with Vantage for years and my travel experiences with them have all been good. I usually call their office and they’re very knowledgeable. I've already booked my next trip with them and in fact, I have recommended them to friends.

Some friends of ours were going on a trip arranged by Vantage Deluxe World Travel. I was interested in going along and went with them. They had gone on Vantage trips before and were happy with them, so that's why they went again with Vantage as their tour operator. I knew exactly what I wanted and didn't have to be sold on what I was going to go on, so I merely called and signed up. It was a good travel experience. I had no complaints at all. The tour director and tour guides were very informative. They volunteered a lot of information and answered all of my questions, and that was good. But the sales reps were very aggressive and I wasn't very happy with that. There were some charges that I had taken off that they had charged me and it was difficult to get the charges taken off. I finally got it accomplished, but it wasn't easy.

My brother-in-law and sister-in-law told me about Vantage. When I first started working with Vantage, I did not have a good impression at all. When I called them to inquire about another trip prior to the one in October, it just was not good. It was like a Tijuana Special. I felt like I was walking through Tijuana and these people on the street were trying to sell me something and they say one price and then all of a sudden it goes down and then further down and back and forth. It came across like a used car salesman. I didn’t like them.

My experience with Vantage Deluxe World Travel was great overall. The guides were wonderful, accommodations were great and the food was fantastic.

We thoroughly enjoyed everything about our Oct-Nov trip. The food was to die for! Can't think of anything now that I would change. However, I'm still waiting for reimbursement for our trip interruption claim due to the Lufthansa strike at time of our return. Claim filed late Nov. and no check as yet. So we shall see how that plays out.

We would recommend this optional tour be taken off your tour. This $89.00 per person was one of the worst tours we have ever taken. The performers stood behind our table most of the evening and were too loud. The food was not good. They do not have access to restrooms for handicapped, as a lady using a walker sat at our table and had to be assisted down steps to a restroom. My wife needed to see a physician and the concierge was great at arranging an appt. & going with us in a taxi to the appt. which we will be forever grateful.

A pleasant journey. A fabulous series of history lessons from Borut.

I am not a wine or champagne drinker so, at the Captain's COCKTAIL party, I asked for a cocktail and was charged for it. Seriously? And, at the Captain's dinner table, I asked for a beer instead of the offered wine/champagne and was charged for that also. Very nitpicky. But the rest of the trip was fantastic.

We've had nothing but good to say about Vantage Deluxe World Travel. The first time that we did a Vantage cruise was in 1999 for a cruise to Alaska. Lately, we've used them for the river cruise in Europe and should we take a river cruise in Europe again, we certainly would consider them. We have recommended them to friends and they have taken up our suggestion. They've been very happy with Vantage, too.

We have traveled a lot with Vantage, a friend of ours who we met on a different tour told us about them. We’re very happy with Vantage. The itineraries we follow and everything else was well done. Their tour directors were very good. Recently, we were in Greece and the lady tour guide was knowledgeable and quite good at taking care of the whole group of people over there. We will probably use Vantage on our next trip.

My trip through Vantage was once-in-a-lifetime. It exceeded my expectations. Chris, our tour guide, was fantastic. Everything was wonderful except for dealing with Patrick who's in the main office. I found that his communication skills totally lacked. I joined a group that was going to four countries in the Southern part of Africa six weeks before departure so everything was rushed and the problem was getting all of the airfare arranged, and Patrick did not update me. He'd say, "Well, I'm going to call you on Wednesday" and I would have to put in a call to him on Friday. I could never get him on the phone. I had to email him. I just found he was extremely difficult to work with and I almost cancelled the trip because of having to deal with him.

Vantage has been good. We enjoyed very much the more free time that we had from our guide. We did not feel that we were under the guides continuously. We could go any place and that was the best thing - a little bit different than some of the other companies.

We enjoyed travelling with Vantage. We recently went on the Douro River voyage with them and it was really beautiful. The vineyards were lovely and the boat was nice. We visited four cities all in all and we liked Porto the best. We had a travel guide named Riley who was excellent and resourceful. Overall, it's been very good. We've even brought along other people with us during two of our trips with Vantage. It's been reliable, a good value for money (fair-priced) and enriching. We plan on using Vantage again too when we go to Eastern Europe, from Budapest to the Back Sea. I wanna go on a Dutch tulip trip and visit the Norwegian fjords.

We've had a wonderful time with Vantage Deluxe World Travel. We've been to several places and love it. Their tour directors have been very good and have taken care of everything that we've needed. I had an allergic reaction when we were in China and our tour director, Kelly, went out of her way to find me a doctor that could try to help with my problem. She was very nice. We went to Africa in September and had a great guide too. David was so nice and knowledgeable of the area and he told us all about the animals. Also the sales/customer service team have helped us with everything we've needed especially when we had to change some of our flights. I plan on using Vantage to book our next trip. They're amazing and we've never been disappointed.

Several years ago, my mother-in-law took us on a riverboat cruise through Vantage and that was the first time that we had been affiliated with them. We loved our recent travel experience through them. It was great. We enjoyed our guides, and we especially loved Jill. She was perfect. She knew everything and was very accommodating. Everything with the customer service team went fine. I got in touch with them only for the booking and I didn't have any problems. I had an awesome time with Vantage and I hope to be able to book a trip with them again.

We like Vantage! On our trips, we've been several times to South America and everything was wonderful. We also did a trip to Antarctica and more recently this year on a safari in Africa, Kenya and Tanzania. Tomorrow we're going on a Seine River Christmas Cruise and we also have already booked this April for Greek Islands. For our trip tomorrow though, the marketing and advertising was not what it should've been because they sent out inaccurate information and a different itinerary. To add insult to the injury, they posted again on Saturday that it was going to be the itinerary that we thought we were going to get. I then contacted Vantage and they said they sent out the wrong info. So, there's lack of communication between marketing and sales and I've addressed this with Vantage.

Vantage was recommended to me by a previous guest of theirs. I was on a trip to China this past October to November through them. It was both on a cruise and land tour over 21 days. The whole tour cruise experience was exceptional and fantastic because of the tour director, their itinerary, and the service. However, there were only four days spent on a river which is what they're known for. So it was more of a tour on land.

My trip to South America with Vantage was a very good experience. I think back often on it and it was great. The tour guides were all very good especially Sylvina who was excellent. But, the only negative thing is that pickpocket who took my wallet although we ran after him and recovered the wallet and lost the $300 cash. We were continually warned about pickpockets and I was probably a little bit careless on my part because I had the wallet in a very loose pocket.

My sister traveled extensively and she suggested Vantage Deluxe World Travel to me. We really enjoyed the trip with Vantage. It would not be something I would probably repeat but we did learn a lot about the country. The tour guide was a lot like the lady in My Big Fat Greek Wedding, and she was great. She was an archeologist to boot so she knew all of the tales that went with everything that we saw. It was very impressive, and we got a lot more out of the trip because of her. Everything about the trip was pretty explanatory, so we didn't have to call customer service or adjust anything.

Vantage has been great. We had several options that friends were pushing for Viking, but we went ahead with Vantage and their plan and we're happier we did. We had a fantastic captain and we cruised right through while the Viking ships were sitting at the docks and busing people. There was this one point, though, when we all had to get off and take the bus to the next town because we only had about a foot of water between the ship and the bottom. There were some issues with the elevator as well, but things happen. Some people were grousing about it, but I'm going "Hey, guys, you're safe. You're secure." But other than that, it was great and the service was fantastic.

I’d recommend Vantage Deluxe World Travel. I had a very nice experience with them.

We had a great time with Vantage Deluxe. Great flight going over and great accommodations. We had two extra days at the beginning of the trip and had a nice hotel. Everybody took care of us so well. We haven't thought of where to go next but we will possibly book our next trip with them again.

Our friends took a trip on a European cruise a long time ago, and we heard about Vantage Deluxe World Travel through them. We’ve traveled three times with Vantage, and we plan to do it more in the future. Their price is very competitive with the Vikings and the other cruise lines that we’ve looked at. Their staff on all three occasions were very attentive to the needs of their customers. The service was fantastic from greeting at the desk to maintaining the rooms to their food services. The tour directors were great. They were very engaging, charismatic, and organized. We had a positive interaction with the sales and customer service teams on our first experience with Vantage; Ryan was really good and helpful.

I had a great time with Vantage. We went on the South American tour - Chile, Uruguay, Argentina and Brazil. I love Chile and Argentina. I was very glad because our tour director, Savannah, was so well informed and she really narrated the whole city for us. Brazil is a whole other story, not all countries are the same. Uruguay was absolutely beautiful. The highlight was going to the native people. The first one we went to in Chile was Coda's farm house and we had a luncheon. That was incredible. And then in Argentina, we went to a farm. They had everything there - horses, sheep and a winery. They're also trying to breed emus. A young French couple had a little boy and a little girl and they were energetic and very smart people, living in a beautiful place.

I loved every minute of my Vantage experience. The ship was wonderful and every employee on the ship was fantastic. I love the Filipinos. The kitchen help and the waiters all had smiles and nobody had a sour puss. When you ask somebody for help, they would. I've traveled all over the world many times and the only reason I went to Antarctica was my girlfriend wanted to go there. I really didn't want to go but I'm glad I did.

It was all wonderful and outstanding with Vantage. The food was fabulous and the accommodations were great. The customer service was exceptional. I would never want to go on another cruise line other than them because how could you beat their service. They took care of everything.

I had a very positive experience with Vantage and I would definitely recommend them.

This was our first river cruise and we were very pleased with the trip. From the city host in Paris to the excellent host on board the ship, everything ran smoothly. Trip was beyond our expectations and will be remembered as one of the best. Our tour guides in each city were very informative and accommodating.

Vantage Deluxe World Travel has been excellent. My trip to Africa was absolutely a fantastic one. It has lots of interesting things and we had a great tour director. The only drawback of that trip was the long ride back to the airport.

We're very much pleased with everything Vantage has done and their tour guides have all been very good. We hope to use them again to book our next trip, we’re very satisfied and have recommended them to friends.

My wife and I were on a trip to Greece together and we had a great time with Vantage. We get information constantly from half a dozen different travel groups, and we like Vantage's idea of that trip because it was a small boat and a small number of people going to Greek islands. It was pretty cool and we were really happy with the guide for she was very informative.

I had a very good experience with Vantage. Their tour guide was outstanding and he made the whole trip.

Excellent travel experience! We went to China and had a wonderful guide. Everything ran very smoothly and we were very pleased with our experience with Vantage Deluxe World Travel.

Our Vantage travel experience was beyond excellent, beyond our wildest dreams and it was the best trip we've ever taken. Furthermore, our tour guide and driver were excellent and the people were wonderful. The scenery on that trip was out of this world - the Italian lakes and Switzerland Swiss Alps. Save your money. If you go to Italy, don't waste your time on all the other places and go to Northern Italy. That was our third trip to Italy and it was the best. We wanted scenery, relaxation and a very good pacing and everything about the trip was wonderful.

We liked Vantage's coverage and price. They went for a longer period of time and included Kenya, whereas National Geographic only addressed Tanzania. Our travel was wonderful and everyday was a day that we looked forward to. Our accommodations were in the middle of nowhere, but that's what added a little magic to it all. It was well put together and well done. I can't give them anything other than an A to an A+. On the other hand, our tour guide David, was a wonderful man and an entertainer. He was knowledgeable and very personable, and always had a smile on his face. With that type of personality, it made me look forward to running into him.

We've done tours with other companies but we do enjoy the tours we've taken with Vantage. We've been pleased with them. Our interactions with their tour guides have been generally good and some of them are exceptional.

We've done four Vantage trips. The Machu Picchu-Galapagos Islands trip was probably the most fascinating and we thought very well-done because they acclimated us to the heights and the elevation so we didn't get sick.

I traveled with a group of people who were the ones who picked Vantage because they liked a particular trip that we took. We had a very nice trip. I really enjoyed going into Switzerland and seeing the skiing town where we looked at the Matterhorn, Zermatt - that was very interesting and unique. Our tour guide was very nice and we have no problems with him or with the rest of Vantage's team of people.

My trip with Vantage was fantastic and it was an excellent experience. I saw everything and the accommodations were wonderful. Their Boston customer service center needs some upgrading, though. Other than that, I have the book and I'm getting ready to talk to somebody about them.

We went on a trip to Italy with Vantage Deluxe this year and I was not happy with Palermo in particular. The rest of the trip was very well done. We were accommodated in a historical hotel which was lovely, but it had not been redone and was filthy. The sheets were clean but there was mildew on the hallways. The carpeting was literally frayed and dirty. I called Vantage directly, and they all acted like they did nothing about this. I sent them photos and I had a lady who responded "Yes. We're on it." I talked to someone else that said "We're talking to your tour director. She'll see you tomorrow." Their answer to this terrible place was a bottle of wine which does not fix the fact that the hotel is filthy. I was dissatisfied with this experience. All the other locations were nice. I've noticed that they've taken Sicily and Palermo off their itinerary for this year.

All of my tours with Vantage except the last one exceeded our expectations. My main problem was that they listed it as low activity and we didn't think it was. There was more leisure time but when they had programs, they were as active. With many hills and stairs with no railings and long walks as any that we've taken in the past, if not more so obviously part of our problem is we're older and we have mobility problems. It wasn't what we expected.

We had a fantastic experience with Vantage. Our cruise director was absolutely outstanding and I would recommend her to anybody going to Greece. She was very enthused, knowledgeable, and good. Additionally, the ship and all its crew were excellent. We have recommended Vantage. In fact, we had some friends with us on the cruise and we're working with them again for another cruise.

We had a good time with Vantage Deluxe World Travel. The accommodations were good. Also, Laura, our tour guide on the Greek Islands tour was very good.

It was through a friend that we knew of Vantage Deluxe World Travel. Our friend had a happy experience with them so we went with them too. However, our first travel experience with them was poor. We had a problem travelling because the water was too high to get under the bridges. They bused us everywhere and that was very disheartening. But we gave them another shot and it was good - we had a decent experience. The director on this last cruise was fabulous too. She was absolutely terrific, very helpful, and really went out of her way. We plan on using Vantage again in the future.

I would describe Vantage in two words - fantastic and great.

The Holland trip was very nice. The Italian Lakes trips and the Swiss Alps were extremely beautiful. The Germany trip was very educational. Their tour directors, tour guides, sales and customer teams were excellent. We would use Vantage again to book our next trip. They're an outstanding company to travel with. We’ve recommended them to friends. In fact, friends have come along with us on the last two trips.

We find Vantage Deluxe World very good to travel with. We have made several trips with them. We had a thorough itinerary, very good accommodations, and excellent tour guides. We just came back from touring with them to Greece. There was a weather problem in Greece and they were able to make some very quick, good arrangement so that we could go someplace. That worked very well. It was a fantastic experience.

I would recommend Vantage. The boat we were on to France and all the people were very nice. The tour guides were wonderful in every way. It was wonderful to see the city of Paris and to go down the river through the wine country. Everything about the tour was great except walking through those medieval towns. It was raining so everybody’s got an umbrella, and there were so many old people with pains slowing the group down.

My experience with Vantage Deluxe World Travel was very good. I book with them a trip on the upper part of the Seine in France and it was fine. We went to Giverny which I had always intended to go and I had always missed it then. Everything went well. Our tour guide was very capable. He spoke French very well even though he was American-born. He spoke loudly and made instructions clear. He did a very satisfactory service. In fact, he gave us a tour which had been cancelled because of lack of interest but there were some of us who still wanted it, and he went out of his way for it. I have already booked with them on my next trip to Portugal.

One of my friends went on one of Vantage Deluxe's trips and had a catalog. Since there was a tour to Nepal and Bhutan which where I wanted to go to, I went with them. The most recent trip I had with Vantage was a safari trip in Kenya and Tanzania. I got to spend a lot of time with the animals there. Their tour directors and guides were great. They know what they're doing, know about the country, what the people want to do, and were very attentive to details to make sure that everyone is having a good experience. As for their sales and customer service, they're helpful when I call to set something up, however, they could be more responsive. I have experienced having a couple of calls unanswered so I had to chase them a bit. But I heard from the tour guide when it got closer to the trip.

We’ve taken five trips with Vantage Deluxe World Travel. We liked the way they set up their trips and we’ve never been disappointed with any one of them. Recently, we went to South Africa and we had very good tour guides and accommodations. Weather was very good, too. We got to see schools and villages which we have done with Vantage before in other countries. We also went to Mandela’s cell on Robben Island, Cape Town. We saw many elephants in Botswana and Chobe. It was a very good experience all the way around. They gave us the information we needed before we took off.

I heard about Vantage Deluxe through another traveler on a different trip. They are more upscale than some and they stay in nicer hotels, better located than many others. I've been on several travels with them and I've never yet been disappointed. The hotels and meals are wonderful and the tour guides are exquisite. And I can never even have a slight complaint about them as they have been absolutely perfect.

We've travelled with Vantage Deluxe for years and we've had very good experiences with them. Their sales and customer service teams have always been very helpful. And for our last trip, we went to France along the Seine River from Paris out to the North Sea, English Channel. We've always gotten what we were after when we've dealt with them. And most likely, we'll book a trip through them again.

My wife has taken 15 trips. I think the Danube trip was the first one that we took. And then, she decided to try Vantage and she has gone with Vantage ever since. We went to Latin America and we took the prequel to Peru and we enjoyed it very much. We enjoyed the immersion in Inca culture on the prequel, and so we went to Machu Picchu. We went to Cusco and stayed at a very nice mountain-type resort where we looked at the tops of the mountains from so high up. We went on to Chile and then to Montevideo and then Buenos Aires and Rio. We enjoyed every stop. We did not have any complaints. We thought the guides did a very good job as they usually always do and I think that other than watery omelets in the morning which they were always offering, everything was great. I did try them and that was the only thing that we would do a little better. The hotels were very nice. The bathrooms and beds were wonderful.

A friend that had gone on a Vantage trip told us about them. We like their price, itinerary and the fact that almost all of the extra trips are included. There’s very few that are extras when you’re on your trip. We recently went on the Seine from Paris up to Honfleur and to the beaches of Normandy, and then back to Paris. Omaha beach and the beaches of Normandy were the highlight and the reason we chose that trip. We wanted to go there. This was our fourth trip with Vantage and we will probably use them for our next one. We haven't decided what we're going to do yet, but of course we get enough catalogs.

We've traveled with Vantage Deluxe World Travel so many times now. Since I travel with them, I get better prices. My most recent trip was to Norway on the ferry boat which I don't think anybody else even does. We went to all the fjords and it was just absolutely beautiful. The weather was perfect, the water was calm, and the people were nice. It was wonderful and we had a very good time. The tour director for Vantage was super. We loved her. And the tour director for the ship itself was wonderful too. We had no problems with them.

We’ve been travelers for many, many years. There are few places we haven’t been, and we are very satisfied with the services of Vantage Deluxe World Travel. Everything went just as it’s supposed to and we have booked a total of seven trips with them. We are using them again on our next travel, to Portugal.

We've been with Vantage two previous times. We did Eastern Europe and the National Parks Tour. It was wonderful. Our tour director was probably the best we've ever had, Leylys **, but we did have a bit of a problem with the tour the first day in the Galapagos, but that was the guides there. They spoke to our tour director and he got it straightened around, and everything else was lovely. He did a great job and took care of everybody. We had one lady on the tour that needed a better room every time and he was a saint to deal with her.

I've traveled with Vantage before and we traveled with them again because they had the location and the trip that we're interested in. It was The Provence River Cruise in the south of France. It was very well organized. Great people run the boat especially George, who was fabulous. He gave us our talks at night, told us what we were going to be doing. Everybody couldn't have been nicer. The food was great. The trip is very relaxing and the side tours they took us on were very nice. Maya was the concierge who was also wonderful.

I incurred a back problem during our trip in Ireland. We left on September 19 from the United States, arrived in Ireland on the 20th, and we departed on the 2nd of October. The difficulty occurred while we were staying in Galway. Upon arrival, we were given a rather teensy looking little bus for three days to accommodate us for the trip. The next to the last day coming back home to the hotel, the entire shock system of the bus went kaput and we were tossed around quite a bit. I was sitting at the back end of the bus and I was really jolted to the point where I even hit my head at the rack above. I'm seeing a doctor because of the back problem I have now and lost quite a few days of full benefit of my trip. I thought Vantage can accord us some compensation on our next trip.

I have dealt with Vantage Deluxe World Travel for so long now that I can't even remember when we took our first trip with them. Our most recent one we just returned from was down the Croatian Coast on a La Perla, little boat and it was excellent. Everything was excellent. The food, the weather, well, we did have one day of rain, but one day out of fifteen, that's not bad. We were quite happy with the passengers and the accommodation. Our tour director was absolutely great. Darko was our tour director on that particular one and he knew everything about the region. He told us all kinds of things and took us on all kinds of little hidden places. It was a wonderful thing.

I was so impressed with the trip to Norway that I did with Vantage back in 2009 that I repeated it, and this time I took my wife. It was a cruise up the coast of Norway on what they call a "Hurtigruten Ships" and it takes about 14 days. It stops at 34 little ports along the way, and it's very scenic. The service is good, the food is excellent, and I'm very happy with the tour leader that Vantage supplied. She was very good, confident, capable and a great communicator. She looked after 40 of us people very well. She worked long hours and as we expected, was very knowledgeable about Norway. She spoke it and several other languages, like Spanish, German and French. There were some people who spoke those and she could handle them. I would definitely use them again and I would recommend them.

Our travel with Vantage Deluxe was fantastic! Everything in Paris was wonderful. However, a week prior to our original trip, we ran into a problem. They called us, told they had overbooked and we’re going to have to change our departure date for ten days later. We are both retired so it doesn’t matter to us. As it turned out, it worked out much better leaving ten days later. The week prior, it rained every day. The week we went, the weather was gorgeous every day.

One of the Vantage's advertisements was on the Norway trip, and the photos and video they had sold me on it. So I joined their Norway trip back in September and it was wonderful. I love the small ship and they had done very well with accommodations and the food. Also, our tour leader was superb. However, I realized that it ended up costing a lot to get all the things I needed. The insurance was expensive and there were add-ons here and there. But the main reason I would not go with Vantage again is some of the many people on the trip never even knew they had a credit, others knew they had the credit and used it, and I didn’t get a credit. I booked early and I didn’t pay all at once, and if it was a sales thing, I don’t think that should matter. So I wouldn't go with them again.

We went to South Africa on our first trip with Vantage and we loved it. The company was referred to us. Recently, we travelled to Ireland and we enjoyed the trip in every way. The wonderful thing that happened to us was that we were welcomed, hugged and kissed by the Prime Minister of Ireland. Our guide and drivers were excellent. The place that they took us was number one. What makes the difference in these tours is the quality, the people and the attitude of each individual in the groups. We had a great, great trip with these people. Gemma, the director, was excellent. She had a good sense of humor and guidance. She talked about wonderful places and brought people to the hotels that she knew, to entertain the group. We have booked another trip with Vantage. We are going to Burma this January 26th. I'd recommend this company!

I've been with Vantage Deluxe World Tour 16 times. The best they provide was travel with you. They're always very helpful, friendly and knowledgeable. It's the same thing with the local guys they pick up although we did have a problem once, but it was not Vantage's fault because they had no choice in the matter. That's because, in Galapagos, we're assigned guides. Any native of the place can be assigned as one. There was this one kid who was a pain in the tail and he tried to irritate us. We're old and we were going up on a fairly steep path to the top of one of the craters of the islands. We complained that he was going too fast. He did end up two-stepping and half-stepping it the rest of the way. But I've done a bunch of recommending for Vantage. I've also got another one lined up with them already. It'll be in Spain in September.

A friend had recommended Vantage Deluxe to us a number of years ago. On our 5th trip with them, we went to South America and the tour guide was very good. However, when we’ve just booked a trip to Africa one of the prices went down and because we booked it a year in advance, we’re paying more than if we booked it now. But the salespeople are very responsive and polite when they said that's their policy. But overall, we're very happy with Vantage. In fact, we have recommended them to friends.

We've been traveling with Vantage Deluxe for seven years and had seven trips with them. They've all been wonderful that's why we keep going back. We really like the way they handle everything and we like the excursions they offer. I don't have any complaints at all. I don't know where they get their people from but they're absolutely incredible. The program directors were so efficient. I'm always totally amazed. The program directors did everything the first few years and then in recent years, they've gone to city guides. No complaints with the city guides either. They're so knowledgeable. I can't think of any negative.

We were very pleased with the friendly and helpful attitude of the entire staff throughout the cruise, in spite of the inclement weather. The food was excellently prepared each day and very delicious. The ship, although not the newest, was well appointed and the state room very adequate. We were especially pleased with Teddy, our cabin steward.

Vantage Deluxe's accommodations are wonderful. The guides are excellent and that's why I've traveled with them eight times now. I am already booked for another trip with them to Eastern Europe. They are always available if you have a question. They are on top of things all the way around and I have recommended them numerous times.

Extraordinary trip - well thought out to provide excitement, important sites, historical information, meet and greet local people including knowledgeable guides. A good balance between fast paced exciting safari drives and more leisure time to shop and explore areas for local crafts. The perfectly balanced trip. The Mabula experience was tremendous and should be highly encouraged. It is a fabulous intro to what lies ahead.

River cruise - Excellent company in every aspect. Will travel with Vantage anytime anywhere.

This was our second Vantage trip. The first was in Peru/Ecuador/Galapagos. Based on the excellent experience in South America, we booked our first river cruise with Vantage. It was more than we expected. The MS River Venture had 134 guests, very professional and friendly staff, and awesome food. The guides were all very knowledgeable. Our next European river cruise will definitely be a Vantage cruise!

I learned about Vantage Deluxe from a friend and I've been with them on two river cruises - both have been quite nice. When we were in Germany, our tour guide Jessie was super. She was knowledgeable and engaging - she was everywhere. In a couple years, we'll use Vantage again.

We've been to Danube and we just got back from the Rhine and we will more than likely use Vantage again on another vacation. The tour guides were awesome. They've always been, though they did a little different this time. In the first trip we took we had a guide that came on our bus because we had a tour guide for each group and I noticed this time they just had a tour guide for the whole bunch. But she would switch from buses to buses and make sure she's with different people all the time.

We booked the Portugal/Douro River trip with Vantage in Jan of 2015. We paid them in full mid-February of 2015. Received all final tickets, air travel, etc. around first of September. Then on October 8th - one week before departure - we get the call that they are cancelling our trip as they didn't realize 2 tour groups had booked up most of river boats, and they had to cancel the last 20 reservations they had!!! In 25 years of traveling I have never encountered anything like this. Vantage won't have to worry about us as we will NEVER deal with them again!

Two days before our trip, we were notified that the Elbe River was too low for a cruise. We were given a choice for another cruise, but we would not be given a refund. A different cruise wouldn't have worked for us. They broke their contract, which made us very unhappy. Of the six river cruises we have taken, this Vantage cruise was the worst one.

Our car club booked a trip to Cuba as a group. There were a couple of excursions that were part of the trip targeted towards car collectors. The trip cancelled due to too few participants. Not realizing I had to cancel separately I just left the deposit. I looked at the itinerary and felt this was not the trip I signed up for. When I went to cancel it they told me they were keeping $600. The trip is more than 6 months out. I didn't cancel in the last minute. I can appreciate if they want to keep $100/pp but $300 pp is just plain stealing. It is more than 50% of the deposit. The consequences are they are stealing my money and refuse to return it.

We are on Vantage River cruise now. We did not get the room update that we had paid for. Our tour director on ship has not been very responsive to our concern. Says she has emailed Vantage but not heard back. (3 days). After we had booked this trip I read bad reviews so called Vantage to make sure everything was going to be as promised. They assured me it was. HA... Do not book with Vantage. AMA Waterways was wonderful and we should have booked with them again. Live and learn.

I recently took Vantage cruise to Sicily and Malta on 31 July on the Luxury Yacht, the Harmony G. To say that I was disappointed is a vast understatement. We spent over $9,000 for a trip where the ship didn't have air conditioning for three nights and the hotel was NOT clean. This company has little to no customer service. Don't ever expect Vantage a return call and they will plainly and simply wear you down with ignoring your calls and dissatisfaction.

We planned a trip to France in July 2015. Vantage sent us the airline tickets and other information needed. We were ready to Go! Then 3 days before the trip they called and cancelled. I might have accepted a two week notice but 3 days is a total disregard for past customers.

Jim and Pat ** of Lutz, Florida recently had a trip to France on a river cruise cancelled by the company 3 days prior to going. The trip had been fully paid for 9 months in advance. They are a couple in their 70s and have been inconvenienced by the Vantage Co. They did receive full compensation, but due to the inconvenience, we feel that they should be given the opportunity to go on another trip. Neither my husband nor any of our friends who travel much of our retirement time will use Vantage in the future. We are taking this situation to the Tampa papers and the local TV station. A company such as you should be ashamed. The word will get out as I have just read where this same action has been experienced by other frequent travelers. There are numerous travel companies to chose from and unless Vantage takes responsibility, many of us will chose a competitor.

I have done four trips since 1998. In all fairness, Vantage was great. The Ireland/QM 2 Transatlantic proved a challenge. I became ill in flight, missing the first full day in Ireland. The rep at the NY airport pulled our luggage (I was 45 min deplaning!), rescheduled flights, secured a taxi and hotel for the night. Post trip, we were reimbursed for the lost day. The final trip I booked, when the itinerary came, was a totally different trip, different dates. It was difficult to speak with a rep who cared or would listen. Deposit was refunded, after some struggle, because the trip was "re-arranged" without my knowledge. That was in 2010. I would love to book the Norway trip but am gun-shy. A point already listed by others, too much travel time to points of interest leaving little time for exploring, pictures, etc. There was always a little time for their designated shops, however. On your own time was little to none and rushed. Signed: love to travel, but leery.

My parents booked a very expensive vacation to France back in March of this year. My dad who is 84 years old... paid the entire balance of this trip (20,800.00) by April. No one could have known that both his house AND business would potentially go under contract at the time of the vacation but it did! The travel date was 7/10/2015... undaunted, they put off both closings and boarded their pets in order to enjoy their "trip of a lifetime." In the 5 months since their booking, they received their plane tickets, badges, and personalized itinerary. About a week before departure, mom and dad packed, made limo reservations (all while packing up their SOLD home and business). It was a lot to do... but it was after all... a very special trip.

I have asked you to correct my address at least 6 times. Address is still wrong. It is #109. You continue using Unit 10. Ronda ** has same address!

One week before we were scheduled to fly to Paris, we were called by a Vantage representative and told our trip was canceled. They overbooked the ship. We planned our trip with another couple and they were also canceled. (We were told they overbooked 7 cabins. We aren't sure of the criteria used when deciding who gets to stay and who has to go.) We made reservations for 2 and paid over $20K a year in advance. They would not let us keep our airfare. We scrambled and put together another trip caught off guard and frazzled. We made the best of it. Keep in mind air fare purchased one week in advance is quite a bit more expensive than booking a year in advance. While Vantage did offer to move our trip to another date, we all work and cannot travel when we feel like it. (Much planning and preparation went into the scheduling of our vacation.)

Prepaid in full, 6 months prior to departure, for a 12- day river cruise on Seine to Normandy with a return to Paris. The first day on the River, we were suppose to dock in Vernon, and take a trip to Monet's Giverny. We docked on the side of a highway, an hour out of Vernon on a bus. The bus arrived at Monet's Giverny at 10:00am. Our guide told us we would have to meet at a designated area at noon. The guide was awful, and so slow and was still in the Gardens at 11:30. We then left the group to go thru the House, gift shop and Museum. Wanted to go to Monet's grave at the church, & was told to if I left the area, the bus would leave without me. She had another guided tour at 12:30. We were all sent back on the bus, to sit on the boat on the side of a highway in nowhere land. Why didn't Vantage allow us to stay in Vernon and Giverny for the entire day and see the sights? They said that the lochs were broken.

An email from Vantage listed a European cruise of 26 days at $3099. When I called to book the cruise I was told the price was about $6000. After insisting to talk to supervisors and waiting a long time for responses, I was told that the advertised price would not be honored. They may have good cruises and itineraries, but they do not keep their word.

Just came back from a cruise to Holland and Belgium. Had a great time, good food, friendly staff, nice cabin and friendly table companions. The cruise director did an excellent job of keeping the program on track even in difficult weather conditions. I especially enjoyed the side trips that were included in the price. I would prefer that all tipping was included in the price as in Rhodes Scholar tours. All in all, no complaints and looking forward to another river cruise.

Be very careful to research all costs associated with Vantage World Travel. On the surface their trip prices look good. After adding and or subtracting past trip bonus, pre-trip, visas, port tax, insurance, meals that are not included, tips, miscellaneous costs and any optionals the total will exceed 2 1/2 - 3 times advertised trip cost. If you try to upgrade to business, their offer is full business cost on top of the economy fare that was advertised. On our upcoming trip we booked our own business airfare and saved $3950. On a 14 day trip, tips alone can amount to $500 and double if you give the top of their recommended tip range on all optionals. In addition prices can be raised on optional tours at any time and w/o notice. Our last experience resulted in a 33% increase.

Never try a Vantage river cruise if you want to have a great trip. Vantage is promising a lot of events and included excursions in their brochure but when you come on the trip it is always a guess. Visiting Normandy is a 4 hour bus trip from Le Havre because they will never go to Honfleur even when it is in their brochures (already 1 year they try to enter Honfleur). Well that is NOT what Americans like to do on a 8 hour day - 4 hours on a bus to visit Normandy, 30 minutes the USA cemetery, 30 minutes visit point du hoc and 45 minutes in Arromanches. Is that Normandy? Oh yes I forgot, 20 minutes for pictures in Omaha beach. Food on board is well presented but if you know that the food cost is 10$ per day it's not a big gastronomic feast. Mostly green salads and cheap breakfast goods. Chicken & veal that what you will eat mostly in France. Vantage put a self-made chef from Serbia or Croatia not even a French Chef.

For 5 1/2 months Vantage kept us confirmed for a river trip. We had a cabin assignment, had numerous email and paper documents of confirmation, including our final vouchers for air, cabin, hotel, excursions, name tags, etc. We had paid them for everything. Not once were we told we did not have a real reservation. Three 1/2 days prior to departure we were cancelled by Vantage due to overbooking. We had numerous plans in place that had to be cancelled, including visiting family in Paris. In many states this is fraudulent and according to some lawyers is a Federal offence due to using US mail for our confirmations. Because we used credit card we got our Vantage money back but not a number of the associated costs. We cannot sue Vantage in the UK, their official location. Because of our age (82) we may never have a chance again to do this trip. We want compensation that is not a future trip with Vantage.

We had planned to take your trip through the national parks in August 2014, and had taken insurance with your company.... It was discovered in March that I had bladder cancer and needed treatments that would last six weeks. We would be fine sometime in July for sure. Very unfortunately as it happened, the cancer got worse and I needed several operations as well as treatments still going on. We have provided several doctor's letters etc. And repeated forms always informed by post card that our claim was being investigated..... over and over again.... Our pleas DID not mean a thing. We need the money now more than ever..... Tonight some women from your company phoned with a simple (almost rude) message..... "claim denied".... No reason! This was her instructions as "a messenger".... It is absolutely ludicrous and a total fraud on your part. Do you think we and the doctors would lie, do you think we really DID not want to go on your trip so looked forward to?? Please help me.... please please..... The claim is unquestionable a true legitimate claim.

My wife and I paid for a two week Vantage Black Sea cruise many months in advance of the event. It turned out that the ship, a 40-passenger vessel called Harmony G, leased by Vantage from a Greek company named Variety cruises, was too slow (10 knots maximum) and small to handle the Black Sea. Due to real (or possibly exaggerated) concerns about storms coming out of the northeast, the ship kept turning around and returning to ports on the South coast. We finally skipped four of the ten ports we were supposed to call on, including the most interesting like Odessa, and returned to Istanbul, our starting point, a day earlier than scheduled.

The trip we took on the Vantage River Navigator was by far the worst experience we have ever had, run by a crew of people that just seemed to be inadequately trained to do their jobs. It is my opinion that their personalities do not lend well to the hospitality business. Our trip was a 15-day cruise on the River Navigator from July 15-30, 2014. This entire trip ended up being a minus star rating for us. It is truly a pity because the guy who cleaned our room is such a wonderful person, we hate to have to say this about the company he works for. Rose, in the dining room, was so truly outstanding, same story. But the captain, the cruise director (Tineke), the hotel manager (Christina), the concierge (Ivanka) and the other "front desk" people ended up doing some things which are truly unforgivable and absolutely despicable.

We have been satisfied with Vantage on 5 previous trips. The hotels were satisfactory, the itinerary was good but it is the guide who really makes the trip. Our guide was immature, rude, ate off clients' plates, gave wrong information when asked, spent most of his time looking for girls, and discussed guests with other guests. We learned far more from Frommer's guide than from Rod. Bad enough, but when we tried to contact Vantage by registered letter, email, fax, and snail mail, all we received was a form letter offering us $250 each on our next trip. It was impossible to talk with a person.

We've traveled with Vantage a number of times and have especially enjoyed their "deluxe" river cruises. Unfortunately, this trip fell far short of "deluxe," due to a number of factors, one of which was beyond the control of Vantage (i.e. cyclone in Cairns that meant that the Barrier Reef cruise was cancelled as well as the Featherdale Wildlife Tour out of Sydney, since we were holed up in Cairns an extra day and missed the optional tour day in Sydney). We also had other concerns about this trip that we've voiced to Vantage.

Less than 24 hours after placing a deposit for a trip to Africa, we had to cancel due to some family medical issues. Numerous calls to Vantage to cancel or reschedule the trip were met with their promises to call back, but nothing happened. This is the same pattern that others have found. I wish had to see the warnings before contacting the company.

My wife and I paid a down payment of $1,000 for a trip with this company. Two weeks later, we decided we had to cancel for health reasons. This was seven months before the trip was to begin. They told us they would keep $400 and give us back $600 but that it would take 40 days to do this. Now I find that they only gave us $400 and kept the $600. They refuse to give us back the full amount of $600. You absolutely cannot get through to anybody who can make decisions. You only get the canned response from their agents. We have been on numerous trips with this company and are (were) members of the President's Club. What did they do for us during that two-week period that cost $600? Obviously, seven months' notice was not sufficient. Never use this company.

I referred six people to Vantage, all of whom traveled on the trip, which was the subject of the referral. Vantage only paid me for three of the referrals. Several telephone calls and several emails did not result in as much as a telephone call. I spoke with four different people during the course of time, so it was not just one person with a "no help" attitude.

Vantage advertises Wi-Fi on its cruises. My wife and I were able to exchange only few broken communications during the two-week cruise - most did not get through of the many that were sent. It was our dream cruise I could not make for health reasons as a senior, and we could not keep in touch, not knowing we were not getting emails. We paid for both of us and could not even keep in touch. False advertising at its worst.

Cancellation problem - It has been a total nightmare to work with this company. I booked a cruise and was given 4 different invoices and after many emails to customer service, I finally cancelled. Then, I got a call with a special offer on price and upgraded cabin. After not receiving any confirmation, I again cancelled. No response on my deposit return, so I contacted my credit card company who then called to try and settle this. I was then harassed by the man and told the trip wasn't cancelled until he said so. Only God knows if I will ever see any refund. A very angry senior citizen.

We took the Australia, New Zealand and optional Fiji extension leaving January 29, 2011. The airline schedule was not followed through by Vantage on our return trip home. Leaving Fiji, we were not booked through to Las Vegas as shown in the original itinerary. No record was shown of our flight from Los Angeles. We had to rebook in Los Angeles for our return to Las Vegas. Vantage dropped the ball on this and all our tour guide's response was, "This is not my problem, there’s nothing I can do. Chill out and go have a drink." His attitude through the entire trip was as if he was on vacation also. When he led the guided tours, he took off and left most of the group behind. The tours were not rated as to physical abilities. Most of our group was comprised of 60 to 80 year olds. Even though we could keep up, several in our group were not able to complete most of the excursions.

Upon arriving in Prague at our post Danube River Cruise in September 2010, Vantage switched our prepaid three-night stay from the five-star Hilton Prague City Center to the two-star "Elephant" Hotel, with no advance notice, claiming that the hotels were comparable, even though the Hilton costs $200 more per night.

In late October 2010, my traveling companion and I booked a river cruise sailing on June 4, 2011 with Vantage Deluxe World Travel. We paid the invoice submitted, which supposedly included a $500 early booking discount. In early March, we received a personalized brochure entitled "Everything you need to know before you go". In that document, the price listed for our sailing (on our departure date) for our cabin category is $1200 per person, less than what we paid (including the so-called early booking discount). We have tried, without success, to have Vantage honor the price listed. We have written, called, sent certified mail to Mr. Lewis, all without any satisfaction.

I and my travel companion booked a river cruise through Vantage on October 18, 2010. At the time we were aware there was a $500/pp deposit. Because of our age and physical conditions we took out travel protection insurance, which we have done every time we have traveled. Approximately 4 or 5 days later, we received the confirming invoice. We were surprised to see that not only were we billed for the $500.00/pp deposit, but also for $715.00/pp for the Travel Protection Plan. We were not advised that that would be the case when we originally booked.

This company follows a certain pattern. Once you have booked your trip, you're on your own. Try to make any changes or ask for even the slightest accommodation, and the response will be "sorry, can't do, that's not our policy". And that is if you are lucky enough to talk to a customer service representative. Hold of 45 to 50 minutes are common. We booked the Moscow-St Petersburg cruise and later added the pre-trip to Kiev.

We have just returned from 3 weeks in China, a fabulous trip, except for the return routing by Vantage customer service. We will never travel with Vantage again. Others on our tour had a direct flight from Hong Kong to San Francisco. Our return routing initially had us going from Hong Kong to Tokyo to Seattle to Denver to Tucson, a 25-hour trip. We faxed the CEO from Shanghai about our predicament but never heard from him. Our tour director was unable to help us.