Vantage Deluxe World Travel

Vantage Deluxe World Travel


 3.5/5 (406 reviews)

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Overall Rating3.5 out of 5
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About Vantage Deluxe World Travel

Vantage Deluxe World Travel provides European river cruises and travel adventures in more than 80 countries across all seven continents. The company offers solo and group trips that take travelers to a variety of worldwide destinations. It also handles meals, itineraries and airline and hotel bookings.

Pros & Cons


  • Operates all over the world
  • Solo and group adventures available
  • Website offers ways to save money


  • Can be expensive
  • Reports of long waits for refunds

Bottom Line

Vantage Deluxe is a tour operator that hosts vacations and adventures all over the world. It offers river and ocean cruises, land tours, safaris and more for solo travelers and groups. It also handles airline and hotel bookings.

Top Vantage Deluxe World Travel Reviews

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After a disastrous river cruise with Viking just 6 months ago, we were a little nervous about what we could expect on our long-planned Douro River cruise with Vantage in April. Th...

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We loved this river cruise. Our tour director, George, was fantastic... always around, very helpful, funny, and very knowledgeable! Food was great, tour guides at each port were e...

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What is Vantage Deluxe?

Vantage Deluxe is a group tour operator. The company, which has been in business since 1983, offers both cruise and land tours worldwide, as well as an around-the-world cruise option. Its adventures include safaris and historical, culinary and art tours, and it takes travelers to some uncommon destinations like Antarctica. You can also book a solo journey or join a group tour and request a roommate match.

How does Vantage Deluxe work?

Vantage Deluxe handles nearly every aspect of its trips for you. Most tours include:

  • Roundtrip airfare
  • Centrally located hotels with private facilities
  • Baggage handling
  • Comprehensive tours with experienced tour directors
  • Most meals, including daily breakfast
  • Cultural connections, including lectures, visits with locals and other interactive activities

The Vantage Deluxe website provides a day-by-day breakdown of each trip it offers, including meals and likely hotels. Once you book your tour, you can access all pertinent information (like whether or not you need a visa or vaccinations) on the Vantage Deluxe website.

Vantage Deluxe costs

Vantage Deluxe’s prices depend on your destination and the length of your trip. Typically, its vacation prices are:

  • Under 20 days: $3,500 to $13,000
  • 20 to 40 days: $7,200 to $23,600
  • 40 to 90 days: $20,000 to $47,000
  • 90 to 112 days: $48,000 to $63,200

Vantage Travel also provides several money-saving opportunities, including last-minute deals, airfare sales and rewards programs.

Vantage Deluxe FAQ

Does Vantage Deluxe charge for cancellations?

Yes, Vantage Deluxe charges for cancellations, though you can buy travel protection that offers reimbursement or company vouchers. Otherwise, cancellation fees depend on when you cancel:

  • 121+ days prior to departure: $300 per person
  • 120 to 91 days prior to departure: 40% of selling price per person
  • 90 to 61 days prior to departure: 65% of selling price per person
  • 60 to 0 days prior to departure (including no-shows): 100% of selling price per person
Where does Vantage Deluxe go?

Vantage Deluxe travels worldwide, including within the U.S., Canada, Europe, Africa, Antarctica and more. It also offers a single trip that takes you around the world.

Does Vantage Deluxe arrange flights?

Yes, but you can customize flight reservations, including for discounted upgrades.

Does Vantage Deluxe offer vacations for solo travelers?

Yes, Vantage Deluxe offers several solo journeys; you can also join a group and request free roommate matching.

Is Vantage Deluxe worth it?

Vantage Deluxe’s adventures vary greatly in cost, and they’re not affordable for everyone. If you can afford it and want a guided educational or adventurous travel experience, this company might be the right fit. Like other travel companies, Vantage Deluxe is taking extra precautions, including booking journeys as far ahead as 2023, to encourage safety for participants during the COVID-19 pandemic.

Vantage Deluxe World Travel Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: June 3, 2023

I purchase "Luxury On The Nile: Ancient Egyptian Wonders: on January 26th, 2023 from VANTAGE DELUXE WORLD TRAVEL (big mistake) Trip was to depart May 8th and return May 28th, 2023. Price included travel insurance with Allianz Global Assurance and airfare. I paid with a direct deposit (stupid). All seemed normal even received call asking for passport info sometime in March. Was told at that time I would receive travel packet with details and connections 15 days before departure. Never came so I went on line to discover the hack to their system (couldn't happen to a nicer organization).

Could not contact them until they sent alternative email where I asked what was going on with my trip to Cairo which was to leave now, in about 10 days. Received blast email presumably to all their "good customers". It stated news of the hack but all is good (paraphrasing) except for 6 trips 4 of which were river trips in the Netherlands(?) with an equipment problem and 2 to Cairo of which one was mine. No real explanation as to why it was canceled. All were canceled but they would be getting in touch with me in a day or two...Still waiting! 1 and 1/2 months!!!

The other shoe then landed, I received a notice from Allianz Global Assurance on the 23rd of May that my insurance was canceled. The notice showed a purchase date of Jan 26th 2023...cancelation date Jan 30th 2023. Better than 100 days late and after trip was to depart. Called Allianz was told they only insure the trip once it is started and Vantage insured any cancelations before departure. I asked Allianz for return of premium paid to them they said they returned premium guessed it..Vantage Travel....same for airline, ticket refund went to Vantage....So the company canceling the trip was also the company issuing the trip insurance...Nice racket! When you call as I have, at least 15 times, I get this perky little voice that says they are sooo busy taking care of their good customers but they will return my call with in 24 hours (still waitingx10)!!!!

I did get through once. the same little perky voice asked how she could help, after giving my booking number and customer number she again asked how she could help. I asked her if she had looked up the booking number and knows where it was to go? In a little less of a perky voice, she said "Cairo" to which I replied "Then you know why I called". She then informed me in a negative perky little voice that I have a bad attitude and she might hang up on me. To that I replied "Given how classy this company is, I would expect nothing less" and then.... CLICK!!!! She hung up on me! I never raised my voice, never cursed, and said nothing personal....She did make my point however!!!

I think They have blocked my number because I can not get through except that perky little voice telling me after about a 8 minute wait they would call me back within 24 hours! Don't know how They even get a 3 star rating, from what I've seen, most would give VANTAGE DELUXE WORLD TRAVEL a zero rating. There are no words in the English language that can adequately describe this organization. They are despicable low lifes. There are no curse words vile enough!

I probably lost my money but it is on me. I let a trip of life time cloud my judgement and good sense. I should have never trusted them and as a person of reasonable honesty I actually gave it little thought. Sadly, I have lost a little innocence and this will stay with me a long time. Bottom line I was a fool.... but I have learned and I can live with myself. Not sure how anyone at Vantage can say that....Just thought...They should change their name to ADVANTAGE TRAVEL as that is what they will do...take Advantage of you....DON'T LET THEM!!!!

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Verified Reviewer
Original review: May 25, 2023

My wife and I have taken 6 previous tours/cruises with Vantage, two river cruises, one chartered yacht cruise and three land tours by bus. All were fine. But since the COVID pandemic, Vantage has turned into a dysfunctional money pit where your money goes in and no travel comes out, where you think you are covered by insurance, only to find out that the actual travel insurance only covers the trip once it's started...anything that happens before that remains the responsibility of Vantage, so if you have to cancel your trip, Vantage decides where or not to refund your money. And it seems their response is to stall and ignore you, seemingly forever.

Recently Vantage has been cancelling trips with almost no notice whatsoever. We have friends who were in the airport ready to leave for a Vantage cruise, only to receive a phone call that the cruise had been cancelled. You can read about it in the Palm Beach, FL newspaper. Other Vantage unfortunates have started a Facebook page (search for "Vantage Complaints") to record their trip cancellations and postponements and the ridiculous and demeaning behavior of Vantage's so-called "customer service," if you can reach them at all by phone or email.

Vantage has had our money since October 2019 and has done nothing but postpone our trip further and further into the future. We opted to choose a different cruise when Vantage postponed our trip to a date where we had another cruise already booked with a different operator. Now the ship which was supposed to carry us on that delayed trip is sailing with its sister ship to Caen, France, where we believe the owners (not Vantage) will impound the ships, possibly because Vantage is not making its payments on time for use of those vessels. It is quite likely that no one with a future tour or cruise with Vantage will ever get to travel, as every day sees more cancellations without good reasons.

4 people found this review helpful

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    Verified Reviewer
    Original review: May 18, 2023

    I purchased through Vantage, Celtic Voyage: Reykjavik to Dublin on 11/8/2022. Pre-trip Reykjavik and post-trip Dublin. I was supposed to leave for the airport on 5/16/2023 for a 9:00PM flight. I called Vantage 2xs on 5/15 because they were showing my post-trip was in Portugal and also to confirm this trip was a ”GO”. My bags were packed and ready to go for my trip. On 5/15 at 6:34PM, I received a voice mail from Vantage indicating my trip was canceled. I returned the call to Vantage with no answer. I subsequently call British Airways and was informed there was an itinerary change so I would not be allowed on this flight and I would have to call the travel agent, Vantage, to receive a refund for this flight.

    I sent Vantage an email asking why this trip was canceled and I wanted a full refund for this canceled trip. On 5/16 at 4:38, I received a return phone call from Vantage indicating there was a vendor issue and I would be receiving a full refund for this trip. I also requested a follow up email to our phone conversation. I am now in the process of trying to get a refund and have just become aware of all the nightmare stories that are all similar to mine. Please, please DO NOT book a trip with Vantage Deluxe World Travel. It will only cause you nightmares, heartache and hassles. I would have given them 0 stars if possible.

    5 people found this review helpful
    Verified Reviewer
    Original review: May 16, 2023

    Purchased a $10,000+ trip from Vantage, including air, months ago. Called Vantage last week to confirm reservation which they did. Received Travel documents, including flight, from Vantage. Tried to obtain boarding pass from Delta, was told the trip had not been paid for. Tried to call Vantage and no one answers. Tried after hours emergency line which said they would return call in 3 hours and have not heard a thing for 11 hours. Delta said don't come airport. Vantage didn't even have the courtesy to cancel the flight. Vantage just sends out all these alerts trying to upsell seemingly nonexistent trip and their website is full of hype trying to sell new trips to victims like me.

    5 people found this review helpful
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    Verified Reviewer Verified Buyer
    Original review: May 12, 2023

    When I researched using them, I didn't think to check reviews. But initially I read cost as $90/month. After speaking with somebody at company, they stated since I'm processing weekly it would be $28/week. I added on work comp through a Paychex affiliate. And then Paychex bumped up my invoice to $31 weekly. Even though the payments are to another company, since Paychex processes it, there is additional weekly charge. I was then contacted by sales rep to add 401k. And that would be another $50/month, and of course an additional weekly charge.

    Mind you, this is all automated processing with a push of button software. That they're charging monthly/weekly fees for. You still have to go in to a hard to navigate app and process everything yourself. And then of course look at all the reports and double check them. Because they do the percents wrong with paying the taxes. The first quarter, Paychex didn't even pay anything to state. Then when I received letter from secretary's office, after inquiring about my quarterly filing. Paychex finally started doing the state payments. I was supposed to be paying 2.7% to the state, but Paychex was only taking out 1.8%.

    So now I owe the state, plus penalty. Every week I had to make a call to Paychex for some kind of mistake. And it would take multiple calls through a few weeks time to correct their mistakes. I was owed $181 credit from Paychex. But they kept processing invoice payments out my account for 5 weeks until finally I went to another payroll company. I would have to call Paychex after every payroll process letting them know, hey you charged me again this week, when I'm supposed to have a credit. They stated they see a credit is due, but hasn't been approved yet. It takes more than a month for approval to correct your mistake?

    Every time you call, you get someone with bad attitude. Because they're so inundated with others who've they made mistakes with. Nobody ever accepts any responsibility. And they always say same thing: "I don't know why they did that." Like they're talking about another company. It's Your company and Your problem. So how are you going to fix? I called to cancel services. They hung up and didn't even put my cancel request through. I called again and they have no answer to the over $150 I am owed. Stating they don't know if I'll get refunded, since I'm no longer using Paychex. They can't credit any invoices. How about just putting the money back in the account you so easily withdrew from?

    They also have not returned the tax money they took out of check payments since start of new quarter. And they haven't sent that money to the Feds. I don't know how this company is in existence without any fraud charges. They borderline do business that should have people jailed. I have to call Attorney General's office Monday to get my money back. And next I'm filing report with Better Business Bureau. And seeing if there's some kind of arbitration court.

    2 people found this review helpful
    Verified Reviewer
    Original review: May 1, 2023

    I enjoyed two river cruises with Vantage. I had booked a third trip in April of 2022, but due to after effects of Covid had to cancel. Allianz approved my medical documentation and advised me that Vantage would be responsible for my refund ($5000 plus). Countless calls, e-mails, report to BBB, and more have gone nowhere. I suggest not booking Vantage. The Boston Globe newspaper recently reported that the owner of Vantage, Henry Lewis, Is suing his investment advisor/colleague/friend for 14 or 15M. Obviously Vantage is in trouble. I need my refund, and hope it becomes reality, but I’m very worried.

    10 people found this review helpful
    Verified Reviewer
    Original review: April 26, 2023

    We were scheduled for a trip with Antarctica in Jan 2023 with extension to Easter Island. In November, Vantage cancelled the extension but we said we would go without that. In early Jan 2023, my husband had a stroke which obviously prevented us from going. I immediately filed with Allianz (Vantage insurance company) who cleared our claim in 3 days. We were told Vantage had to cut the check (Why is that?). So our $40,000 is still sitting with Vantage and no hope in sight.

    Every time I contact Vantage, it is "We are so busy with so many claims and working as hard as we can". Last person told me there were hundreds and hundreds of claims ahead of ours. This is TOTALLY irresponsible. They still send me glossy brochures every day along with emails for vacations which really set me off. Spend some of the advertising money on processing refunds!!! We had been very pleased with past 6-7 trips but in the past few years, the company has really gone down the tubes. I will never travel with them nor recommend them to anyone.

    9 people found this review helpful
    Verified Reviewer
    Original review: April 8, 2023

    Traveling with Vantage would be a terrible decision. Their travel practices are deceptive and their customer service is non existent. A trip initially booked in October, 2021 was rescheduled twice in 2022 on very short notice. The second time they canceled the trip they sent a deceptive communications saying that the trip's departure was delayed but not saying that they had instead rebooked us on a different cruise to a totally different area of the world. Only after requesting a full refund were we offered a reservation departing on the April 14, 2023 cruise with our desired itinerary. Then on March 29, 2023, Vantage canceled our reservation saying due to an inventory problem there was no cabin available for us.

    Although their Tour Participation Agreement states that if they cancel a cruise a full refund of all funds paid to them would be promptly made, they have never offered a full refund but always tried to retain the funds and substitute another cruise. Contacting Vantage is time consuming and rarely productive. Wait times for their customer service numbers can be literally hours. Customers are expected to frequent their customer website to stay up to date on the status of their trips rather than receive proactive communications of changes from Vantage. Their customer website has frequent technical glitches, Chat has limited functions and after waiting to Chat you are directed to call Customer 888 number and wait endlessly. All communications with Vantage staff start from the premise that they are in the right and you are the problem.

    18 people found this review helpful
    Verified Reviewer
    Original review: March 28, 2023

    Last June 2022 we purchased a cruise from Vantage Travel a Boston based cruise company. This was our first experience with this company and it will be our last. I just wanted to give you a heads up as to their unscrupulous practices. In short, they engage in "Bait and Switch" sales tactics. Last June we purchased a cruise from Buenos Aires to Manaus, Brazil on the Ocean Explorer with a post cruise extension of 4 days deep into the Amazon Rainforest. All looked good until December when out of nowhere, they changed the itinerary from Manaus to Belem, Brazil. That meant no Amazon Rainforest. They claimed the change was due to a "Dock collapse" in Manaus. When I checked into cancelling the trip I found we were out of luck getting our money back. We decided to go ahead with the trip.

    We just returned from a very unsatisfactory cruise. The ship we were on, "The Ocean Explorer", is a small expedition ship with only 160 passengers, capacity, we were able to get to know a number of fellow passengers. There were 120 really pissed off folks. They were all told a number of stories why we were unable to end the cruise in Manaus. The stories ranged from: terrorist risks, bad covid outbreak, abductions, collapsed dock. All obviously lies! Many of the folks were previous Vantage customers who had good experiences with Vantage and could not understand what happened to the company. It appears they are engaged in a "Ponzi scheme", take orders and cash for next year's cruises to pay for this years expenses. If you challenge them for a refund on unfulfilled extensions they quote the terms of the contract, which says, "they are not responsible for any loss due to itinerary changes". This company is preying on seniors.

    15 people found this review helpful
    Verified Reviewer
    Original review: March 27, 2023

    My experience is with Vantage for a trip that I didn’t take. In early 2021 I signed up for a cruise on a brand new Vantage ship. I made a deposit and paid in full, almost $16,000, in the summer of 2021. Two weeks before the scheduled date, I called Vantage about some questions that I had. After waiting 3 hours on hold, I spoke to a very rude man who, in an hour long conversation, could answer only a few of my questions. I finally hung up. The next day, purely by accident, I found out that the cruise had been canceled.

    Vantage never notified me and the rude man lied to me. Vantage refused to give me a refund. Vantage said that the trip had been delayed only, for over a year, and they could do that because that was a “reasonable modification” of the trip. My health declined during the next year, and I realized that I would not be able to fully participate in the trip activities. I then asked for a partial refund to lower my cost to the deeply discounted price new passengers were paying. That would make up, in part, for my new health limitations. They refused. I finally had to cancel the trip for health reasons. I was approved for a full cash refund almost 5 months ago. They’ve had my money for two years!! THEY HAVEN’T PAID A PENNY TO ME.!!! They can’t even give me an estimate of when I can expect the money. I just hope I get it before they file bankruptcy!!

    11 people found this review helpful
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    Vantage Deluxe World Travel Company Information

    Company Name:
    Vantage Deluxe World Travel
    Year Founded:
    90 Canal Street #100
    Postal Code:
    United States