
Vacations To Go Reviews
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About Vacations To Go
Vacations To Go provides discounted cruise and travel packages. The company focuses on group travel and last-minute deals, offering a wide array of cruises and vacation packages. Known for its large database of travel options, Vacations To Go assists customers in finding affordable travel solutions.
- Responsive to special requests
- Poor communication from agents
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Reviewed Oct. 21, 2025
Azamara Onward / Confirmation Booking No. **. Voyage : 12 days Mediterranean Cruise. Date: Sept. 06 to Sept. 18, 2025. Azamara Onward is the best Cruise I’ve ever had. I had an immersive experience on this Cruise. You would feel a deep connection and involvement with Captain, Crews and members, surrounded with the nice people, environment and sense of presence as well of the Culture of each one Country. In Azamara they have a personal assistant or butler aboard, unlike big ships they would never accommodate you due to the big crowds. Food and wines are superb, crew and staff are the best! Entertainments are elegance. You can even Q & A with the Captain and the Cruise Director as well. Azamara is highly recommended as they treated you like a family, connection. I want to Thank all the Crew and Staff especially:
Emily Love & her Assistant Jose- both amazing and good performer and the entertainment group.
Captain Jonas- Super sweet! Love it!
Crews:
Jul- (Restaurant Manager)- the best amazing manager and the tour guide director as well.
Alex - 5th floor Dining Room- know their menu very well and the wine taste - very good!
Eligio- 5th floor Dining Room - same as Eligio hard working guy and know his work so much about menu and wine.
R’ Ra- Amazing singer and very accommodating woman.
Issa- Wife of Ivan- (buffet area & living room bar) served as well in Dining room very good and love her smile. 🩷
Brian- Living room Bar - know everything in the bar and one of the good performer as well. Love him so such a sweet guy..💙
Chris - Mosaic Cafe - Best Latte maker! Good singer as well!
Arnell- Mosaic Cafe- One of the best entertainer and singer as well in Cafe bar!
Cedric- accommodating and very good server.
Ric- Dining Room - very nice!
Chef -delicious fresh food are all well prepared and elegant design. 🥰
Staff (Buffet Room) Eggs-maker in the morning- makes fresh everyday. 👍 Delicious food in buffet area and in the Patio as well. Dining Room/ fancy. I love the design.. ❤️
Security Dept. Gemma is the best!. and the Scanner Lady as well (I forgot her name, I’m so sorry) I don’t know her name but she is a Filipina for sure with Gemma. She is the very good! Sweet both Lady. All the security safety personnel are all protective and knows their jobs so much especially the thug boat crew personnel. Very good work and good job.
To All the Staff, Crew and Personnel of the Azamara Onward Thank you so much for your good service! 🩷🩷🩷
In Azamara you feel the Camaraderie of each one, so highly recommended!.. see you on my next Cruise on September 2026!

We're so glad you had such a memorable experience on your cruise, Nitchell! It sounds like all the staff were attentive, caring, and kind and that the food and wine were top notch! What a neat experience to be so up-close and personal with the staff, Captain and crew! We're so appreciative that you chose Vacations To Go to help you book this incredible cruise. Please let us know when you're ready to travel again. It would be our pleasure to work with you again in the future.

Reviewed Sept. 24, 2025
VTG often has better prices than booking a cruise directly with the cruise line of your choice while also working seamlessly with that company to ensure you have the best stress-free experience. Their agents are top-notch and make themselves available even when not officially at work.

Thank you for your kind words, Spencer! We appreciate knowing that you’ve received prompt and helpful service to make each of your cruise bookings stress free. We’re grateful for your business, and we hope that you have an amazing time on your next cruise! Thank you again!
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Reviewed Aug. 14, 2025
Our family has used Vacations To Go for over 20 years and has never had an issue. Our current agent, Chrisshun, ROCKS!! He is very knowledgeable, friendly, and responds promptly to all our questions and needs in a timely manner. VTG always offers the best prices, as we compare other travel agents and consistently return to book our cruises and vacations with them. One example was when Anna U. was our agent; we bought extended park passes to Disney World and had an issue getting into the park. We called Anna, and she had the problem resolved in under 15 minutes. We have booked over 15 cruises and vacations with them and will use them well into the future. Keep up the good work. Nick. A customer for life.

We truly appreciate your kind words and glowing review, Nick. Thank you for trusting Vacations To Go, Anna and Chrisshun with your family memories and vacations for so many years! You've been using Vacations To Go almost half the time we've been in business, and we recognize that we've reached that milestone due to the loyalty of customers like you. We look forward to the opportunity to continue to serve you and your family for many more years to come! Thanks again!
Reviewed March 14, 2025
I have used Vacations To Go for well over 10 years. Our agent is Christopher **. He is knowledgeable and is able to answer all my questions. If there's something he is not clear on, he'll do the research and then get back to me. My experience overall has been excellent for the many years that I've dealt with Christopher. Absolutely no complaints and I would highly recommend him!!

Sandra, we’re so glad to hear how happy you are with the service and support you’ve received from Christopher over the years! We truly appreciate your business and your loyalty, and we see that Christopher has already helped you with your next cruises! Thank you again!

Reviewed Feb. 19, 2025
I have booked cruises for well over 10 years and have always had outstanding service. I deal with a lady named Kyo ** and couldn't be more pleased with her service. Any time I have a question or concern all I do is call her. My calls are always returned in a timely manner and questions are resolved. I live in a retirement community and have had over 100 cruise reservations made at my recommendation. Only once has anyone had a concern about the company and in my opinion it was not a real problem. I just signed up (today) with Vacations to Go for 2 weeks around the British Isles with 4 other happy couples.

Thanks for taking the time to share this great feedback, Philip! We truly appreciate your continued business, loyalty and your recommendations over the years! We’re glad to hear Kyo has consistently provided great customer service for anything you or your traveling party has needed. We’ll be sure to share your kind words with her! Thank you again for your business. We hope that you and the other couples have a wonderful time around the British Isles!
Reviewed Oct. 3, 2025
On April 22, 2025, we booked a cruise thru Nora M with Vacations To Go. Our cruise was January 8 thru 12, 2026. Total overall charge was $$3680 for 3 cabins, 6 adults and 2 kids. I let her know that 2 adults and 2 kids may not be able to go because they might not be able to take time off from their jobs in January. She suggested we purchase insurance for their 4 passengers, cost for insurance $228. So we put down $1428 for the cruise. Nora said we needed to make that partial payment now to hold the 3 cabins. If the price went down, our price would go down but the price would never go up.
Our final payment would be due in October. She also said that if we found out they could go before our final payment due in October that we could cancel the insurance and apply it to their bookings. Nora left the company and we were assigned Juan B. In September, a different person in our party could not go. We found another person to take their place and gave Juan the information. He told us it would cost us an additional $150 just to change the name on our booking. Our cruise was about 5 months away, final payment was not due until October 18. We talked with all our party going. The four that didn’t know if they could go, let us know they probably could not go.
We let Juan know on September 11 we could not go on the cruise. We asked about our refund. He said he would have to talk with his supervisor. He later sent us a text message that his supervisor had to listen to our original taped phone conversation with Nora. We did not hear from anyone. Finally, my wife sent a text on September 21, 10 days later. Juan sent a text back two days later stating we would not get any money back. Everything we had paid was a deposit - $1428 on $3680 cruise. WOW. We then reminded him that we paid $228 insurance on one of the cabins. He then told us that you only get a refund if you “cancel for a medical reason”. I understand a fee for canceling, the parking garage charged us $25. I think $1428 is excessive and punitive.

We’re sorry you had to cancel, B. To secure your bookings, cruise lines require a deposit for each cabin. The deposit amounts & cancellation penalties assessed for each of your bookings are entirely those of the cruise line, not VTG, and our managers confirmed you were advised these were non-refundable deposits at the time you booked. Carnival's insurance offers a cruise credit if you cancel for a non-covered reason. To obtain this, please file a claim directly with AON using the info Juan sent.
Reviewed Sept. 28, 2025
You simply cannot get better prices than VTG provides and their agents are great. They keep you informed about EVERYTHING that needs to be done up to boarding. Summer ** was my agent and I recommend her.

Thank you for your kind words! We are so glad you were able to take advantage of some great pricing, and that Summer kept you informed every step of the way! We know she looks forward to helping you plan another amazing vacation soon!
Reviewed Sept. 12, 2025
I paid fully - $9425.00 (single room) for a trip to Northern Spain and Portugal to start on September 11 to October 7, 2025. I am in Spain now ahead of this trip. I have contacted Jeremy ** by both phone and email. It is now the evening of September 11 and I have nothing saying where I am to meet this trip let alone of the hotels. He has not answered emails and has only responded once by phone and an email after I called. His reply is that “Sita is still working on the trip. I will definitely have the information for you on Monday evening though I am not in the office on that day.” That was 2 Mondays ago and 4 Mondays ago. I now have 10 days to plan IF the trip is not going and my full payment should be returned immediately. Thank you.

Betty, we’re very sorry for the delay in receiving your travel documents from the tour operator. We see that Jeremy followed up with them several times to get the documents to you as soon as possible. Once he received the documents from SITA last week, including your itinerary and hotel list, he forwarded them over to you right away. We’re sorry again for any frustration this delay may have caused. We hope you are enjoying your time in Spain, and that you have a wonderful time on your tour!

Reviewed Aug. 12, 2025
Wanted to book cruise on Regent, got a price from them, then called Vacations to Go. The rep quoted me $2000 more. l told her she was 2k high and hung up. Next day emailed me with same price as Regent, this is a bs company then when I was going to book through Vacations to Go cause they offered $300 on board credit, the price went up 3k, why didn’t they tell me after Aug 1 price going up? This is a terrible company, be careful, they know and try every trick in the book.

Dear Earl, Vacations To Go will always be able to provide the same price as the cruise line, and sometimes lower. Our travel counselor attempted to contact you after you hung up to make you aware of a better rate they found using a different price code. When they could not reach you, they emailed you. When you contacted us two weeks later, the price had changed, as they often do at the cruise line’s discretion. We’re sorry we were not able to help you this time, but hope to regain your trust.
Reviewed July 27, 2025
I used them and was OK with them at first, but then I grew up and grew unhappy.
1. I was looking for Globus bus tour (we used them before) for a certain destination, so I opened that tour online and called them to book, but only after I booked I realized that this place used deceiving practices: the Globus tour opened on the Vacations to Go page and made me believe that I was talking/working/booking with Globus, while it was this 3rd party agent, Liam **, and that made it difficult to change or cancel anything, because Globus refused to do anything without this 3rd party. It was my fault that I was not careful, but it seems to me that this way Vacations To Go prey on unsuspecting customers like me.
2. The agent, Liam, "gently" pushed me to book airfare with him when I suggested that I might search for airfare on my own, "Yes, you can, but I have seen it go up." I admit that he then helped me cancel it with Globus (because he still hoped that I would book with him), so I gave them 3 stars (extra bonus) for this. Liam surely felt that he did me a great favor. No Liam, not really...

We’re truly sorry you felt misled by our site. We try make it clear the site is an extension of Vacations To Go. When customers call, both our greeting and agents thank them for calling Vacations To Go. Once booked, all communication must go through that travel agency, as is standard for most companies. We're sorry for any inconvenience, and that you felt Liam pushed you into booking airfare. We’re glad he was able to assist with your cancellation, and we hope to be of service in the future.
Vacations To Go Company Information
- Company Name:
- Vacations To Go
- Website:
- www.vacationstogo.com




