Vacations To Go Reviews
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About Vacations To Go
Vacations To Go provides discounted cruise and travel packages. The company focuses on group travel and last-minute deals, offering a wide array of cruises and vacation packages. Known for its large database of travel options, Vacations To Go assists customers in finding affordable travel solutions.
- Responsive to special requests
- Poor communication from agents
Vacations To Go Reviews
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- 4,808,736 reviews on ConsumerAffairs are verified.
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- 4,808,736 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 1, 2026
My wife and I have been travelling more extensively since we retired two years ago. We had used Vacations to go before the but this past year we booked 6 different trips, and our favourite agent Debbie ** has always been exceptional to deal with. Debbie always makes sure we get the best deal For our needs, she is kind courteous and prompt in her response - she has even returned our emails in the middle of the night! We still Compare every booked cruise to other travel companies but no-one else seems to be able to beat their price! I highly recommend vacations to go!!
Thank you so much for your kind words about Debby and Vacations To Go, Geoff, and congratulations on your retirement! We love that you're choosing to see the world more extensively, and we're extremely grateful for your business and loyalty through the years. We'll be sure Debby and her managers see a copy of your kind words! Thank you again, and we hope to be of service for many years to come! Have a wonderful time on your upcoming cruise!
Reviewed Oct. 21, 2025
Azamara Onward / Confirmation Booking No. **. Voyage : 12 days Mediterranean Cruise. Date: Sept. 06 to Sept. 18, 2025. Azamara Onward is the best Cruise I’ve ever had. I had an immersive experience on this Cruise. You would feel a deep connection and involvement with Captain, Crews and members, surrounded with the nice people, environment and sense of presence as well of the Culture of each one Country. In Azamara they have a personal assistant or butler aboard, unlike big ships they would never accommodate you due to the big crowds. Food and wines are superb, crew and staff are the best! Entertainments are elegance. You can even Q & A with the Captain and the Cruise Director as well. Azamara is highly recommended as they treated you like a family, connection. I want to Thank all the Crew and Staff especially:
Emily Love & her Assistant Jose- both amazing and good performer and the entertainment group.
Captain Jonas- Super sweet! Love it!
Crews:
Jul- (Restaurant Manager)- the best amazing manager and the tour guide director as well.
Alex - 5th floor Dining Room- know their menu very well and the wine taste - very good!
Eligio- 5th floor Dining Room - same as Eligio hard working guy and know his work so much about menu and wine.
R’ Ra- Amazing singer and very accommodating woman.
Issa- Wife of Ivan- (buffet area & living room bar) served as well in Dining room very good and love her smile. 🩷
Brian- Living room Bar - know everything in the bar and one of the good performer as well. Love him so such a sweet guy..💙
Chris - Mosaic Cafe - Best Latte maker! Good singer as well!
Arnell- Mosaic Cafe- One of the best entertainer and singer as well in Cafe bar!
Cedric- accommodating and very good server.
Ric- Dining Room - very nice!
Chef -delicious fresh food are all well prepared and elegant design. 🥰
Staff (Buffet Room) Eggs-maker in the morning- makes fresh everyday. 👍 Delicious food in buffet area and in the Patio as well. Dining Room/ fancy. I love the design.. ❤️
Security Dept. Gemma is the best!. and the Scanner Lady as well (I forgot her name, I’m so sorry) I don’t know her name but she is a Filipina for sure with Gemma. She is the very good! Sweet both Lady. All the security safety personnel are all protective and knows their jobs so much especially the thug boat crew personnel. Very good work and good job.
To All the Staff, Crew and Personnel of the Azamara Onward Thank you so much for your good service! 🩷🩷🩷
In Azamara you feel the Camaraderie of each one, so highly recommended!.. see you on my next Cruise on September 2026!
We're so glad you had such a memorable experience on your cruise, Nitchell! It sounds like all the staff were attentive, caring, and kind and that the food and wine were top notch! What a neat experience to be so up-close and personal with the staff, Captain and crew! We're so appreciative that you chose Vacations To Go to help you book this incredible cruise. Please let us know when you're ready to travel again. It would be our pleasure to work with you again in the future.
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Reviewed Aug. 14, 2025
Our family has used Vacations To Go for over 20 years and has never had an issue. Our current agent, Chrisshun, ROCKS!! He is very knowledgeable, friendly, and responds promptly to all our questions and needs in a timely manner. VTG always offers the best prices, as we compare other travel agents and consistently return to book our cruises and vacations with them. One example was when Anna U. was our agent; we bought extended park passes to Disney World and had an issue getting into the park. We called Anna, and she had the problem resolved in under 15 minutes. We have booked over 15 cruises and vacations with them and will use them well into the future. Keep up the good work. Nick. A customer for life.
We truly appreciate your kind words and glowing review, Nick. Thank you for trusting Vacations To Go, Anna and Chrisshun with your family memories and vacations for so many years! You've been using Vacations To Go almost half the time we've been in business, and we recognize that we've reached that milestone due to the loyalty of customers like you. We look forward to the opportunity to continue to serve you and your family for many more years to come! Thanks again!
Reviewed March 14, 2025
I have used Vacations To Go for well over 10 years. Our agent is Christopher **. He is knowledgeable and is able to answer all my questions. If there's something he is not clear on, he'll do the research and then get back to me. My experience overall has been excellent for the many years that I've dealt with Christopher. Absolutely no complaints and I would highly recommend him!!
Sandra, we’re so glad to hear how happy you are with the service and support you’ve received from Christopher over the years! We truly appreciate your business and your loyalty, and we see that Christopher has already helped you with your next cruises! Thank you again!
Reviewed Feb. 19, 2025
I have booked cruises for well over 10 years and have always had outstanding service. I deal with a lady named Kyo ** and couldn't be more pleased with her service. Any time I have a question or concern all I do is call her. My calls are always returned in a timely manner and questions are resolved. I live in a retirement community and have had over 100 cruise reservations made at my recommendation. Only once has anyone had a concern about the company and in my opinion it was not a real problem. I just signed up (today) with Vacations to Go for 2 weeks around the British Isles with 4 other happy couples.
Thanks for taking the time to share this great feedback, Philip! We truly appreciate your continued business, loyalty and your recommendations over the years! We’re glad to hear Kyo has consistently provided great customer service for anything you or your traveling party has needed. We’ll be sure to share your kind words with her! Thank you again for your business. We hope that you and the other couples have a wonderful time around the British Isles!
Reviewed Dec. 30, 2025
The cruise was exactly what I wanted. It was a little bit pricey, but I was told I was getting a great discount and that I had to pay immediately. I did that.
On 12/26, 5 days later, I got a flyer from Princess telling me of a sale. I called VTG & spoke to a manager & was told my cruise had gone down $744. I was also told that my cruise was nonrefundable & that I could not get the discount. I called Princess, they told me that they could not help me cause I booked through VTG & that their policy is that a cruise had to be paid in full 90 days before sailing, not 120.
I feel deceived because I don’t understand why I had to pay for the cruise so early, about 120 days before sailing & because VTG told me that they could not do anything to adjust the price. In all the years and the cruises I booked with VTG I’ve never been treated so badly and so terribly mislead. It’s an expensive lesson. I will not use VTG again & suggest you do your research before you call them. Or deal with Princess directly for honest service.
Gerri, we’re sorry for the negative impression you received. Princess sets all final payment dates & determines when a price or promotion can be re-fared to a lower rate, not us. Per Princess, all 13-night or shorter sailings require final payment 90 days before departure. When a customer is booked through a travel agency, it is an industry standard for cruise lines to redirect them to their agent for all questions. We’re very sorry we were unable to convince Princess to make an exception.
Reviewed Dec. 10, 2025
Vacations to Go is a joke! Avoid at all cost. Chet ** is worthless as a CSR. He's ignorant, incompetent and his customer service skills are non-existent. You're much better off booking directly with the Cruise Line or Resort.
Steven, we’re very sorry for the negative impression you gained working with Chet. Our agents are expected to provide prompt and helpful service at all times, and we hope that your many years of business with us prove this is not the level of service we hope to deliver. We do our best to provide all documentation requirements to passengers as it is presented to us from the cruise line. We're very sorry you had to cancel for this reason, and hope you'll reconsider working with us in the future.
Reviewed Nov. 19, 2025
Bait and switch all the way. Called on cruise for MSC for 4 days. Price was suddenly unavailable so booked higher price. Lower price was still advertised a week later. Could not get lower price because I had paid in full. It's just one of their scams. Their silver tongue managers are of no help. Run from them not walk.
Bob, we're sorry you feel we've been deceptive with our pricing. We'll never knowingly display an invalid rate. Our site does not reflect live inventory so all prices must be confirmed when you call. Our site is updated a few times a day with prices that come directly from the cruise line, and fluctuate often at the cruise line's discretion based off availability. MSC ultimately decides when they allow prices to be adjusted after booking, and I'm sorry we were unable to convince them to do so.
Reviewed Nov. 17, 2025
SAVE your MONEY and DON'T book THIS TOUR!!!!
Thank you for writing, Pamela. We're sorry you were unable to find the excursion operator based off the directions and instructions that were provided. We will contact our third-party excursion provider, Shore Excursions Group (SEG), to investigate this further. Any decision regarding a refund or compensation for the missed excursion will be made by SEG, not Vacations To Go. We're sorry again for the disappointment, and hope you were still able to enjoy the rest of your cruise.
Reviewed Nov. 15, 2025
I have used this site since 1999 when we started cruising, best deals and customer service, never had issues, also bought vacation packages, very satisfying, you won’t find a better deals anywhere, I stopped trying long time ago.
Thank you so much for your loyalty through the years, Olga! We're so glad you're taking advantage of our great prices and promotions, and enjoy working with your travel counselors. Thank you for trusting us with your travel plans and for your kind words. We look forward to serving you for many more years to come!
Vacations To Go Company Information
- Company Name:
- Vacations To Go
- Website:
- www.vacationstogo.com