VIP Traveler Reviews

Everything with VIP Traveler was okay. It's just they told me that I don't have to pay anything, but I had to pay 65 bucks. It was $12 a day and it was for five days. I didn't even take anything with me but thankfully, I had my credit card on me and I was able to use that. Otherwise, it would have been a bad situation there. I was trying to reach out to VIP. I was sending email, but I didn't got any reply. I wish they could look into it and get me some of my money back. I went to the Maldives. When I was booking it with VIP Traveler, they told me everything is paid there, and I don't have to pay anything. Even on the contract, it was written that I don't have to pay anything. I could understand extra charges for the special meal or drink, but just to stay there, there was something that I wasn't told about that.

There was a deal online that VIP Traveler was doing and Luxury Escapes was doing as well, but VIP Traveler's deal was better for the resort that I was getting my money's worth. VIP Traveler does the research for you for the destination you're going so you don't have to worry about all the fine details and the nuances of traveling to a specific destination. There are a lot of the fine print details that no one sees, but they make sure they take care of that. They told me about the travel declaration form that I had to make sure I did before and after I left. I didn't even know about that. The seaplane transfer fees normally end up to be about $1,000 each way. Those were all covered for me. They offered complimentary massages and the Instagram floating breakfast. Those weren't even offered to most people that I saw when I was at the resort.

I was gonna use VIP Traveler recently and it didn't end up working out, but three years ago, it was so easy. I had about a couple of back-and-forths by email. I had to change the date, and it ended up working out. The customer service was great, and it was a really great vacation. This time, the selection has tiers of options, the main ones and the less refined ones. We tried to do it with this one option and the dates were a little all over the place and we were suggested to move it a few times. It was a little frustrating because of the adjustments that were requested. The first time we moved it to the suggested date, which was 48 hours later, it was already taken, and then the other dates were more expensive.

Like VIP Traveler said, flexible dates, book now, choose the dates later. It seemed too good to be true. The first trip I did was last year to Bali. They don't have that offer anymore. But I had to change the date a couple of times and it was no issue to do it. The person responded on the weekend. They responded immediately to my email. And they gave me a number to call also on the weekend availability. When I arrived at the airport, I couldn't find where the people were meeting me that were supposed to take me from the airport. So, I emailed. And even though it was in the middle of the night here in the US, I got a response back almost right away.

I'm going to Maldives and I booked the all-inclusive seven-day over-the-bungalow suite with VIP Traveler. Selecting the package wasn't bad. I just couldn't understand most of it online, and because I couldn't do it online, I had to call them and they did direct me on how to book it. I booked it, and it was smooth. There was a promotion, but then it was half board. It wasn't full package and it was me and my husband's 25th wedding anniversary, so we did the full package.

As of today, 08/22/2024, my cancellation of contract from November of 2023 has not been honored, or addressed in any professional manner. Ohio offers a three day remorse, thereby allowing a consumer to cancel if desired. After looking into the agency and their business, I discovered not only false information given at presentation, but also discovered several negative reviews. The reviews I could overlook, but the misleading information they gave during the presentation, I couldn’t get past. Currently VIP ignores calls, never returns calls, although they stated to Ohio AG, and the BBB that my refund has been approved, I’m still waiting. Currently working with attorney, and consumer protection agency. State governor next. By the way, Holiday Inn, and other establishments are complicit in the wrongfulness by renting them space. My opinion.

My wife and I booked a Dominican Republic Punta Cana trip for the end of April this year through VIP Traveler. Their site is super intuitive and very easy to use. We did everything online. However, we did want to confirm with somebody at VIP just to make sure everything was official, and we weren't missing anything just because it was our first time using VIP Traveler. Sometimes the discount seems way too good to be true, so we did make sure to reach out and speak to somebody there. We also confirmed with the actual resorts that our reservations were legitimate and they were. In order to confirm those reservations, we did reach out and they were very helpful. We booked the VIP exclusive. When reaching out to VIP Traveler, we were speaking to an actual human being and we weren't passed over to an automated machine, and I thought that was really cool. And every time I reached out, it was always the same person.

We booked three packages and each package consists of two people. The first friend reached out to VIP and asked if we could swap the itinerary so that we could stay at one hotel first and then the other one has the second one. They said that's fine and we were also told that we could have our rooms close to one another. For the second and third packages, we tried reaching out to them and gave them our confirmation number. We asked if they could confirm that our bungalows are gonna be close proximity to one another and we have not heard back. My girlfriend continued to email them because we can't get them on the phone and we still haven't heard from them. The communication is very limited and it's like pulling teeth trying to get answers.

VIP Traveler was running a special promotion and we liked the price of the offer. Booking was easy and they were responsive. They answered questions through email. It's been a good experience so far.

I bought a package for the Maldives from VIP Traveler and it was easy. They had a good deal.