VIP Traveler Reviews

Booked my first package to Phoenix to the Biltmore. It was a fantastic experience and seamless. VIP was very responsive and I was happy that all the details about what was included can be easily accessed from their website.

Sean ** was very helpful and understanding, at one point he got frustrated with me because there were so many things to coordinate and could of been bad timing on my part, but he later called back and came up with everything we wanted and needed to coordinate for our 39 day trip to 4 different locations and all planned around our 13 day cruise. I have to admit I too would lose my demeanor as he did because our needs were quite a few.

My wife and I booked a Dominican Republic Punta Cana trip for the end of April this year through VIP Traveler. Their site is super intuitive and very easy to use. We did everything online. However, we did want to confirm with somebody at VIP just to make sure everything was official, and we weren't missing anything just because it was our first time using VIP Traveler. Sometimes the discount seems way too good to be true, so we did make sure to reach out and speak to somebody there. We also confirmed with the actual resorts that our reservations were legitimate and they were. In order to confirm those reservations, we did reach out and they were very helpful. We booked the VIP exclusive. When reaching out to VIP Traveler, we were speaking to an actual human being and we weren't passed over to an automated machine, and I thought that was really cool. And every time I reached out, it was always the same person.

We booked three packages and each package consists of two people. The first friend reached out to VIP and asked if we could swap the itinerary so that we could stay at one hotel first and then the other one has the second one. They said that's fine and we were also told that we could have our rooms close to one another. For the second and third packages, we tried reaching out to them and gave them our confirmation number. We asked if they could confirm that our bungalows are gonna be close proximity to one another and we have not heard back. My girlfriend continued to email them because we can't get them on the phone and we still haven't heard from them. The communication is very limited and it's like pulling teeth trying to get answers.

Everything with VIP Traveler was okay. It's just they told me that I don't have to pay anything, but I had to pay 65 bucks. It was $12 a day and it was for five days. I didn't even take anything with me but thankfully, I had my credit card on me and I was able to use that. Otherwise, it would have been a bad situation there. I was trying to reach out to VIP. I was sending email, but I didn't got any reply. I wish they could look into it and get me some of my money back. I went to the Maldives. When I was booking it with VIP Traveler, they told me everything is paid there, and I don't have to pay anything. Even on the contract, it was written that I don't have to pay anything. I could understand extra charges for the special meal or drink, but just to stay there, there was something that I wasn't told about that.

VIP Traveler was running a special promotion and we liked the price of the offer. Booking was easy and they were responsive. They answered questions through email. It's been a good experience so far.

I bought a package for the Maldives from VIP Traveler and it was easy. They had a good deal.

We booked a package for Bali and it's a six-night stay at two Four Seasons properties. Booking was fairly straightforward and it was very easy to navigate online, although there were a couple of back and forth over email to figure out the dates. I had originally selected one set of dates and a little bit after, they contacted me to say that those dates weren't available.

I like the website of VIP Traveler. It's very nice and easy. I booked a package for Punta Cana, Dominican over the website and it was very fair priced. I also got some spa credits and it was a newer resort. My booking experience was positive.

This is our first time using VIP Traveler and we didn't have any issues. Selecting the package was easy and once I picked the package, I had an agent help me with the date. The price was very good for what we get.

I did Bali last year and Mexico in January with VIP Traveler and everything was pretty easy. My only critique is that they don't take American Express anymore, which I was kind of shocked when I did January's trip. But other than that, everything was pretty smooth and everything was laid out. I like the accommodation choices and there was a lot included in the destinations for what I paid for. It was a good deal and everybody's on one accord. The communication between the travel agency and the hotel is streamlined, like they already know what to expect with your booking. It doesn't seem like anybody is lost on what your perks are with your trip or with your accommodation. Overall, my trips were great. In Bali, there was a mishap with the driver. For some reason, the driver was not there to pick me up from the airport even though they claim they were. We were waiting at the airport for quite some time and they refunded me the money for the airport transfer because it never occurred. That was helpful.

VIP Traveler was fantastic to deal with. Selecting a package was straightforward. They had a promotion on a hotel, which is why we went with that. I was able to book online but I called VIP just to confirm. And I had some questions. It was the first time I had used the company. So, there was an agent available who walked me through the process and addressed any questions I had. They were prompt and very easy to work with. The website was very easy to navigate. So, it’s been good so far.

VIP Traveler was easy to use and it was easy to book too. But after booking, there wasn’t much communication to the point where you got worried. Because it was third party booking. So, there was just a little bit of concern over that. The place itself was great and beautiful. We're considering going back there. We're wondering why more people don't know about this specific location. But we had a fabulous experience. We did the upgrade to The Premier Club. Everyone at the resort, employee-wise, was wonderful.

Everything's been very easy in booking and selecting the package. We booked for two people. It's five days and four nights for about 2,499. It also came with a free massage and golf cart, all-inclusive.

There was a deal online that VIP Traveler was doing and Luxury Escapes was doing as well, but VIP Traveler's deal was better for the resort that I was getting my money's worth. VIP Traveler does the research for you for the destination you're going so you don't have to worry about all the fine details and the nuances of traveling to a specific destination. There are a lot of the fine print details that no one sees, but they make sure they take care of that. They told me about the travel declaration form that I had to make sure I did before and after I left. I didn't even know about that. The seaplane transfer fees normally end up to be about $1,000 each way. Those were all covered for me. They offered complimentary massages and the Instagram floating breakfast. Those weren't even offered to most people that I saw when I was at the resort.

Our flight got canceled and we weren't able to rebook within the timeframe of the trip. We had to contact VIP Traveler before the trip to move our trip and they were very helpful. We were able to move our trip seamlessly. We loved our trip so much. Now, we booked the exact trip with friends.

My experience with VIP Traveler was good. I was looking at Maldives deals, and the new resort that was out there was a really great price. I booked online and it was easy.

I just found VIP Traveler on Facebook and took the chance, and it was wonderful. My experience was phenomenal and I'm even looking at their website to take future trips.

I've had a positive experience overall so far. The website was user-friendly, and it was easy to book a package. I hadn't explicitly gone on the hotel's website to compare the rates, but when looking at other similar dates around the time, the hotel prices seemed comparable, but there were lots of additional features with meals and transportation services that were included in the VIP offering.

I was gonna use VIP Traveler recently and it didn't end up working out, but three years ago, it was so easy. I had about a couple of back-and-forths by email. I had to change the date, and it ended up working out. The customer service was great, and it was a really great vacation. This time, the selection has tiers of options, the main ones and the less refined ones. We tried to do it with this one option and the dates were a little all over the place and we were suggested to move it a few times. It was a little frustrating because of the adjustments that were requested. The first time we moved it to the suggested date, which was 48 hours later, it was already taken, and then the other dates were more expensive.

I know some people who said they've been to Vegas from VIP Traveler, and it was great. They said, “The room was really good.” I booked the Punta Cana package for June and it was easy. I did it online and I called them up to make sure. The reps answered right away, and they were very nice and friendly. For the price of my package, my room was upgraded and it's all inclusive with the better hotels.

We like the deal that VIP Traveler presented. We were looking at going to the Maldives, and they had a deal presented. It was simple. Overall, I was very satisfied. I like the ease of booking and contacting them, and the whole process was easy. They took care of everything.

After I spoke to a VIP Traveler rep, she sent me a link and then I paid that way. Selecting a package was good. I knew what I wanted. It's just that there were all of these fees from where we stayed. It said $4,999, and it ended up being like $7,000. It's crazy because when they say $4,999, it depends on the time when you're traveling and the date that you want, and then the price will change. Other than that, the vacation was good and I may be using VIP again.

VIP Traveler had the promotion at Dubai at the time. And we would go to Dubai. But just the travel, the layover, and the lag, and having two children in school and trying to piece that together is what made us go to Belize instead of Dubai. But we were still able to use our credit towards a trip to Belize in May. I spoke with an agent because I had to make a change. He was great. He helped us get a transfer. It was a three-day process because it was a process of him working with the resort. He just had to wait for them to confirm. He emailed me and kept me up to date on everything that went on.

VIP Traveler has a good reputation. I followed the link. When I had some questions, I called the rep. VIP Traveler was helpful and provided me the information I needed. They gave everything I needed to know about the package. They let me know what the vacation would be like. Just technology they bring where you can please your life yourself going on that vacation.

We booked an all-inclusive with VIP Traveler for December and it was super easy. It was for Live Aqua Beach Resort in the Dominican Republic. The actual package listed out all of the amenities that included such as butler service, drinks and upgrades. We got a good deal.

VIP Traveler has two options. We could book now-pay now, and pay now-book later. Because we didn't know what dates, I chose the option of pay now-book later. That was great. Knowing how much it was. It included some VIP perks such as the seaplane transfer from the airport to the resort. There was a a special breakfast included. I received an email confirmation saying, “We received your payment. Here's your details. Reach out to us via email when you're ready with your dates, and we'll check with the resort to make sure they're available.” And that's exactly what we did. I spoke with a gentleman named Chris because I had a few questions regarding some other stuff, so I was able to schedule some time with him and he was able to help me. We had such a positive experience, I was able to book another trip.

VIP Traveler's customer service was good. Like the one time I had to go on their website and ask a question, they got back to me quickly. They replied to my emails quickly as well. And I found every time they said, "You'll get the reservation code by this time," or like, "This reservation code is for this," it was very detailed and on time, which is sometimes what you usually don't get. It's good.

We happened to find VIP Traveler, and we thought it was a great deal. It was a discounted price on the actual stay. We were on our honeymoon. We wanted to go somewhere tropical like Bali, and it ended up working out with the dates that we had free to travel. Booking online was easy.

I got a Bali package from VIP Traveler and it was fairly easy. Everything was done online. However, the one time I needed something, they were a little slow to respond. I ended up working directly with the hotel and the other vendors. It was also expensive.

VIP Traveler has good deals and I didn't have any problems when I asked for a refund. I canceled and didn't take the trip, and they fully refunded my money. The booking process online was easy, but then they didn't take Amex and that was an issue for me. I just used another credit card to pay for it. Then they said I had 30 days to ask for a refund, so I did. The trip was for Bali. It was 3,999 for two people for nine days. It said it was plus taxes and fees and it was another 1,000. They have some amazing destinations but when I clicked on the link for the Bali things, I didn't see a bunch of different ones I could choose from. As far as the accommodations, they were all like 5-star hotels from what the pictures look like. There were two different hotels in Bali. One was in the jungle and one was on the beach, and they looked fantastic.

They have a good deal and their site is good. It was an easy purchase and we got a package for Bali.

I booked a reservation about a month ago and I just did everything online. I’ve been communication with VIP Traveler’s third party through email about the transportation to and from the airport for my upcoming reservation. The communication has been lacking on VIP Traveler’s end. All I got was a confirmation email about my itinerary. Beyond that, it's been quiet and I had to reach out to them about travel adjustments just because of the flight times that I'm arriving to my destination and layovers. They could work on their communication a little bit better.

The two different people who helped me out were very patient. It was my first time so I made a lot of mistakes. I didn’t know what I was doing. They provided a lot of information, were very flexible and knowledgeable. They gave me all the details I needed to know upfront. So, I appreciate that. I’m hoping that when I go on the trip, everything is gonna be perfect. The bookings were very straightforward. I’d still call to get clarity if everything I saw in the fine print were included or if there was some hidden fees or something that I wasn't aware of. But it’s self-explanatory and easy to navigate. You're able to work your way through it. I wish VIP Traveler would give me some points for a recommended friend. My friend was trying to do the Costa Rica one and she had paid but VIP Traveler told her that the hotels had sold out. My other friend was going to the Maldives. I dragged her on that one too.

Booking with VIP Traveler was easy and the customer service was top-notch. Everything was great.

It was easy to book a trip to The Maldives with VIP Traveler. Their website was really straightforward and I was able to get a discount rate for the hotel.

VIP Traveler is easy and cost-effective. We got the Maldives all-inclusive for six nights package. I didn't complete booking the date and somebody reached out to me after that. They made sure I knew that it hadn't gone to completion.

Like VIP Traveler said, flexible dates, book now, choose the dates later. It seemed too good to be true. The first trip I did was last year to Bali. They don't have that offer anymore. But I had to change the date a couple of times and it was no issue to do it. The person responded on the weekend. They responded immediately to my email. And they gave me a number to call also on the weekend availability. When I arrived at the airport, I couldn't find where the people were meeting me that were supposed to take me from the airport. So, I emailed. And even though it was in the middle of the night here in the US, I got a response back almost right away.

My sister found the deal, and we tried it out and we liked how easy it was to apply and book our trip. It went smoothly. That's why we booked again for this year. VIP Traveler had the deal for Punta Cana. It's five days. It came out $2,100 for two people.

The website was good. When I did the booking, I just filled out the form and then it was done. So far, I feel good about the price.