SkyAuction

We have been using SkyAuction ever since 2004 and we have bought 35 travel auctions from them. Everyone of them have been exceptional value. From Las Vegas, Sedona, Puerto Vallarta, Mazatlan, Cancun, Riviera Maya, Cozumel, restaurants, flights, hotels and even Home and Away specials, we have bought auctions and have traveled to places that we would never been able to go to without the benefit of Skyauction travel. We would get 5 Star Resorts for 1 Star prices! We haven't used them for the last years and I'm sure that their business ethics are above board. I would like to thank them for giving us the great memories.

Peggy Margaret **

Companies change. People, management, and policies. 22 of your 32 reviews are over 5 years old. How relevant are they. Many of them are questionable in the reviewer complaint and/or attitude. Of the remaining 10 "current", 2 are during a pandemic, one is a hotel in Mexico not verified before departure and claiming no money (surprise), and one about spam that can be sent from anywhere on the internet with any name on it. That is 4 one star reviews that are very skeptical or just wrong. Of the remaining 6, 3 are 5 stars. 50/50. The last 3 one star reviews are easy to see through. Only one mentions money ($1220 dollars) and I bet they got their money back or that would be a legal issue not a 1 star.

I had won 2 vacations for the same resort. I paid for these vacations. I have been a customer for decades previously. That being said. The purchase date 6/10/20. Today is 09/04/20. They called and discussed the auction in June 2020, telling me that they only had one auction available not the 2 that I won. Skyauction has taken my money and I gave my travel dates, to date Skyauction.com has replied.

Company used to be good but lately had bad experiences. Their rental certificates are not worth it. You can get a similar or better deal. It looks like a one man operation. The customer service is almost nonexistence. They won't return your calls or reply to your emails.

I have used Sky Auction for nice deals over the past 10 yrs and had no complaints until this Feburary (2020) when we checked in to an all inclusive resort Allegro Playacar on the Mayan Coast. Upon checking in we discovered that Skyauction did not pay the resort for our trip and issued us a travel voucher nontheless. Skyauction was paid 100% of the auction price when we placed our reservation in the fall of 2019. Allegro Playacar charged us again for this vacation.

Able to take advantage of 5 diamond vacations for a fraction of the amount. Read the fine print and there will be no hidden fees or surprises. Have purchased certificates and direct nights from the website. Spectacular rooms and condos in hot, trendy areas. Ask questions if you need more reassurance but these guys are true and your savings will be impressive. Honestly, the best vacation company around.

A very dear friend from a church was very excited to introduce me to SkyAuction just over four years ago, based on her family's wonderful experience with them. I have been using SkyAuction the very moment I heard of their great deals, since 2015. From the very moment I win my bid to the very last transaction of payment it has been smooth sailing. They communicated with me the two occasions that there were delays with the hotel bookings.

I bid on and won an auction cruise to Alaska. When I went to see about it, there was no indication of the cruise. I was told that the cruise was canceled and not available. The very next day they re-posted the exact same cruise and time frame.How can they do this? I won on an extremely low bid. I believe that I was the only bidder. I firmly believe that they voided my auction because they would not make any money on it.

I receive continuous emails from SkyAuction. I have repeatedly contacted them via email and even through Twitter and have asked them to unsubscribe me and just leave me alone. Some days I get multiple emails. I have tried to go through their unsubscribe option, and their site says that I do not have an account, which is true because I never signed up to get information from them. I have repeatedly tried to block them. I put them in my spam box. I have labeled their emails as spam, and yet they continue to email me multiple times per day. I believe they are breaking the law in multiple countries by continuing to send unsolicited emails. I could not say worse about this business. I just want to be left alone.

While we have used them successfully in the past, my recent unfortunate experience showed them to be consummate scam artists. I bid on and one what was shown to be up to 6 nights at a hotel in Mexico. I elected to provide the travel dates a later time. They confirmed the win and charged my credit card for the full amount. When I subsequently tried to provide the dates for travel on the site, it said I could only have 1 night (even though I had paid for 6!!). I thought this was an error in the system, so I sent them the information via email. I was then contacted by them and told that it was an auction for only 1 night, which was clearly a lie. I went back on the site to view the original auction listing and they had changed it to one night only, even though the auction listing had expired. I was then sent a notification that they were unable to confirm my reservation.