Vacation Village Resorts

Vacation Village is full of tricksters. When my wife and I went to the presentation, we were very clear about not wanting to buy and were focused on saving money and starting a family. Our salesman convinced us we would be investing in real estate and could earn extra income through rentals. He preyed on our desire to have a family without a financial struggle. There is no rental income, no real estate, nothing. What’s worse is we can’t even use the timeshare. Getting a reservation is ridiculously hard AND we see reservations online for the general public for FAR less than our payments. Save your money and book that way instead. Just don’t let them con you into a presentation, let alone one of their contracts!

I think the worst thing I ever did was buy a timeshare. Maybe all of them aren’t terrible, but Vacation Village/El Dorado Resorts has to be the absolute worst! You’d think a military vet would be treated with a bit more respect than I got. From the day I first signed up, I have dealt with nothing but lies about every aspect of this timeshare. For up to five hours, sales personnel dazzled me with the idea of exotic vacations to Spain and Portugal, but I can’t even book anything in the U.S., let alone internationally! Even so, I paid off the whole timeshare balance and still have to deal with rising maintenance costs, all for nothing!

Vacation Village IS A SCAM! My late husband and I were conned into buying this timeshare, which was sold to us as a rental income producing unit that would pay for itself. We’ve been able to travel a few times, but we’ve never generated any profit, only debt. As I am in my twilight years, I start to think about my kids' lives once I’m gone and when I discovered that the timeshare will pass onto my kids I’ve been nauseous ever since. This timeshare is 100% paid off and Vacation Village will not take it back, even though they told us they would in the event that life changes.

Me and my sister were on vacation in Vegas. We decided to go check out the timeshare. We decided to purchase it. We got back to the hotel and look over the paperwork. It's all bad people. Thank god we canceled the next day. Don’t do it people.

Late the night before we were to check out 12/22/2022 at Vacation Village in Weston FL, the man at the front desk, located across Weston in another building, gave our room key to a couple who body slammed our room door at 1AM in the morning to get it open with a key, because we had it latched from inside. They then entered our room and refused to leave until I picked up the phone to call the police. They scared us to death. The police told us to report it to the front desk to alert security and make sure these people would not be back. Well, the man at the front desk wouldn't answer the phone for well over an hour. He evidently had turned all calls over to a recorded advertisement which played over and over. So, if you have an emergency, no one will be able to help you other than calling the police.

I did the Time Share tour with Pamela ** from Grandview Resorts (Vacation Village). She promised all sorts of options with the purchase of my Biannual Time share. She neglected to inform me that you have to book your home week 12-13 months in advance, if not you have to use your points and pay a fee. Well I bought in Oct and my week is in June!!! So now I have to pay to use the service, which should be free!! Also you can't book unless you join RCI for a FEE!!!! I informed her I was already a member of RCI but she failed to inform me I would have to join AGAIN and pay another FEE, for a group I was already a member!!! They (RCI) will not combine the membership, even though it is the same person (me) but different companies (Wyndham and Vacation Village).

I was in Las Vegas about a week ago. The place is beautiful BTW.. As I reach the hotel I was greeted by persons who I thought worked for the hotel.. About 2 days after I found out that they are not working for the hotel they are actually sales agents for Vacation Village. They ask me a few questions. Then one of them begin to tell me how they are going to give me a 3 Night stay and tickets to see Jabbawockeez and a $25 gift card, all I have to do is go to presentation for about an hour and I will receive the rewards. I also have to make a deposit of $50 and when I go to the presentation I will get back $40. It sounds so good that I worked with the offer..

The timeshare my sister and I purchased with El Dorado Resorts had absolutely ZERO value and ZERO of the redeeming qualities that were presented to us by the sales representatives from the presentation. In fact, the only reason we attended a meeting is because we were offered a free stay and a helicopter ride. When we kept declining their offers (4 times with 4 different salespeople) they changed their pitch and presented this as a business opportunity. Since Las Vegas was one of the top 5 vacation destinations in America, we would have no problem renting this out, making enough money to cover the mortgage and maintenance fees and when it was paid off, we would have a cash cow!

They give you a false vacation certificate and the website to make the reservation is not real and there's no way of getting thru to anyone. Once it's expired no help, no one can't back date but yet it's tells you on the certificate that they help you with reservations on the telephone so I'm lost on how do you make one. Just seems like a scam.

I am 100% deterred from ever using the timeshare or communicating with these people. I have sent emails and emails. Do I get a response? NO! They ignore me and harass me to pay for the thing I'm not even using. They also won't admit that they were wrong for lying to me about what I was purchasing! I don't trust their sales methods and I don't trust they will give me real information.