Vacation Village Resorts Reviews

Weston, FL

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About Vacation Village Resorts

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Vacation Village Resorts has developed and managed timeshare properties since 1975. The company offers vacation ownership opportunities across resorts in the United States, including Florida, Nevada and Massachusetts.

Pros
  • Friendly and helpful staff
  • Clean and spacious accommodations
  • Good value for frequent travelers
Cons
  • High-pressure sales tactics
  • Hidden fees and unexpected costs

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Vacation Village Resorts Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed May 22, 2026

    What a remarkably concerning business. The bottom line up front - this is the biggest group of liars from top to bottom. I was contacted and informed that I was selected to win a gift card and free hotel stay. As the conversation went on, my wife and I said "this sounds a lot like a timeshare." The representative said "Not at all. This is a tour of our facility in hopes that we can spread the word on what a great experience you have." We showed up for our "tour" and it was immediately clear that this was a time share pitch. Lie #1. Honestly, we knew what we were getting into so it wasn't that surprising but it was disappointing that our relationship kicked off with deceit.

    Throughout the scheduling calls and the time share pitch, we were told there "are absolutely no blackout dates or surprise charges for particular dates." Lie #2. Once we scheduled our "free stay" we were forced to accept Sun-Tues or pay a $100 fee for other dates. We were also not allowed to book in pretty much every month except May/June without another upgrade fee.

    The tour mentioned some things like "Williamsburg is a huge demand for guests because there are only allowed to be 9 hotels here." Interesting...Booking.com has 30+ options. Lie #3. As we toured the two bedroom condo (the time share for sale that day) we were told that this is the "exact room we would be staying in for our gifted weekend stay." Lie #4. We were given a one bedroom stay (for four people). After bouncing around various phone reps, I was told we could upgrade for another fee.

    This business model is a sick joke. These are predators that CAN NOT tell the truth. They pigeonhole you by stealing all of your time up front and then BS you over and over again until they squeeze money out of you OR force you to throw in the towel and toss away their "gifts." I would NEVER commit to purchasing ANYTHING with this company because they are simply not trustworthy. Anyone out there on the fence, PLEASE DO NOT WASTE YOUR TIME AND MONEY.

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    Refunds & Payouts

    Reviewed May 14, 2026

    Every thing was great during my vacation. But after the vacation which they collected $150.00 for a damage deposit. Remember I only stayed for 1 night. But it takes 8 to 14 days to get my deposit back. I will never stay at vacation village again. I am not happy with them.

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      Customer Service

      Reviewed April 16, 2026

      I'm a bit frustrated due to the constant battle of trying to book a family vacation where we'd like to go, and only where they choose. It's insane calling for one year for a summer vacation. I'm extremely disappointed.

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      Customer ServiceSales & MarketingRefunds & Payouts

      Reviewed March 30, 2026

      I went to a food festival that they were sponsoring, I was handed a raffle ticket to win a “200” gift card to Wawa/home goods. I had no idea that I would be giving my info out to this scammy company. I supposedly won. I called back and they are trying to sell me a timeshare and in order to redeem the gift card you have to go to ORLANDO and take a 90 minute tour only after you make your 139 deposit. NO thanks. You guys should be more upfront when you’re giving out raffle tickets. Funny thing is my husband also had a raffle ticket and also won. What a joke.

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      Customer ServiceHonesty & Transparency

      Reviewed March 9, 2026

      Came here for a timeshare presentation. Was promised free gifts. After the entire presentation - which was reasonable - we decided to sleep on it and not buy anything on the spot. They were not pushy but actually reasonable but we wanted to think. Well they didn’t give us any of the free gifts we were promised and keep giving us the roundabout every time we call. Avoid them - dishonest. Don’t trust. So bad. They lie!

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      Verified purchase
      Contract & TermsPriceValue

      Reviewed Feb. 1, 2026

      Charged me for a pet fee $250.00. Visitor came for 10 min and it was 23 degrees Fahrenheit and came in due to cold and they charged $250.00. Horrible hotel. Not worth it at all. Spend your money elsewhere.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & Payouts

      Reviewed Jan. 14, 2026

      SCAM SCAM SCAM SCAM. They contacted me saying I “won” a gift card at a bridal expo in Las Vegas. And when I called to collect, all of a sudden it was, “Oh, you’ve won a 2-night stay at our property.” They requested a $139 deposit to “hold” the reservation, which I made. Big mistake. When the reservation came, they said I needed to take a tour of the property and then proceeded to schedule the tour against my availability.

      When I called to reschedule, no one picked up. No one at the property could do anything about it, only the people in office in Florida who were closed on the weekends. I did not ever set foot on the property. When I disputed the charge on my card, now all of a sudden they were available to send out full receipts of text messages of me confirming and full paragraphs explaining why they were keeping my money. DO NOT engage with these people. If it’s too good to be true, it is. I should have trusted my gut. I’m just glad I didn’t try to cash in on the 2-night stay and have them take more of my money “down”.

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      PricePunctuality & SpeedMaintenance

      Reviewed Jan. 7, 2026

      The worst people ever, don't buy their time share, I bought their timeshare back in 2007. Till now I have used it only 5 times, but I pay their maintenance fee which was 500 usd. Now became 1200 usd. I don't get any place the date I ask but I end up paying more money, You can't sell it to them if you don't pay they will mess up your credit, freaking shitty vampires.

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      Sales & Marketing

      Reviewed Dec. 23, 2025

      Sales presentation was fair and objective. But the ‘free’ reward stays are anything but free. Reservation fee, site-specific fee, and taxes added up to about $400 for a three night stay at Las Vegas. A little less for the two night stay at Williamsburg. The Berkeley at Las Vegas was nice but not exceptional.

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      Staff

      Reviewed Dec. 21, 2025

      I wish I knew this existed 30 years ago because I’d have so many more amazing memories w the people I love.. I could have bought this 10 times over w just a few trips I took.. ❤️ We love the unlimited trips. Changed our life and how we spend time together..

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      Vacation Village Resorts author review by Lisa Ann Schreier

      Vacation Village Resorts is a timeshare company that offers timeshare properties at more than 50 resorts. The company was founded in 1975 by James E. Lambert, and they have nearly 500,000 owners across the world.

      • Community Minded: The company not only sells timeshares, but also gives back to the community, supporting the Broward Children's Center, which is a local charity that helps infants, children, and young adults with health challenges.

      • Vacation Flexibility: Vacation Village Resorts has partnered with RCI and Interval International to offer a wide range of vacation property options for timeshare owners.

      • ARDA Members: The company has been a member of the American Resort Development Association since the '80s, proving its reputation as a leader in the field.

      • Affinity Rewards: Vacation Village Resorts has a great incentive program that is offered to its customers. The programs gives customers rewards for their loyalty and business.

      • Referral Program: Vacation Village Resorts pays people who refer friends and family members to the company.

      by Lisa Ann Schreier Timeshare Advisor

      Lisa Ann Schreier has been involved in the timeshare community since 1998. She is the author of, ‘Surviving A Timeshare Presentation...Confessions From The Sales Table’ and ‘Timeshare Vacations For Dummies.’ In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org.

      Vacation Village Resorts Company Information

      Company Name:
      Vacation Village Resorts
      Year Founded:
      1983
      Address:
      2626 E. Oakland Park Blvd.
      City:
      Ft. Lauderdale
      State/Province:
      FL
      Postal Code:
      33306
      Country:
      United States
      Website:
      www.vacationvillageresorts.com