Turo Reviews

Smooth transaction. Great, clean, fun car to drive. The sporty performance and fuel economy. Getting around town and finding parking especially costal was important to me. Check in and check out process was easy as well. I would highly recommend Tiffany with her mini Cooper. Turo was a great way for me to try out something that I may want to buy in the future as well.

Beautiful immaculately clean vehicle, super considerate and helpful host, and the whole experience was fun and easy! Thank you, Cyan! Thank you Turo. We'll be back! In fact we've already booked our next vehicle. I'm so glad we've found Turo.

I had a minor glitch with the car (turned out to be a fuse and Mike fixed it right away). He was very helpful with the Turo system (this was my first experience with Turo). Really recommend Mike for his great, positive attitude and conscientious.

I was very unhappy that I was charged $25 extra for a cleaning fee when the car was returned in the same condition I received it in. I was also very confused as to why one car would be a $0.75 fee for every mile over the limit and the next I looked at was only a $0.20 fee for every mile over the limit. The app is a great idea but not executed very well. I would like a refund but I guess that isn’t possible.

For the most part Turo is cheaper than renting a car from one of the rental companies. Turo allows you to browse many different cars. Another thing I recently noticed is that Turo does not have so many different fees like the rental companies do.

Pray your car doesn’t break down because if it does good luck trying to get a refund. This is the most disjointed company I’ve ever come across. You’re better off just doing a charge back because the time it’ll take for you to go from department to department to get a refund will far outweigh your refund amount. The right hand doesn’t speak to the left and be prepared to wait forever.

From the minute I downloaded the app everything went smooth. The only thing that I would like to see done differently is the final email letting me know what to do before returning the car. I didn’t receive that email until the car was returned.

The host I rented from was great. It was a last-minute appointment and he was able to work with me on a car. Was it what I wanted? No but it was cheaper than what the rental car company wanted. The car was nice and clean and ran good. Pick up and drop off was fast and simple. Really enjoyed my experience.

I will definitely use Turo again. Sean was very attentive and provided an excellent first impression. The car was clean and in good condition. Turo has truly changed the way to rent cars! I don't think I will ever rent a car through anyone but Turo! Two thumbs up!

Great service, 24/7 help via the app. I was also pleasantly surprised at the hospitality of the vehicle owners as well as the smooth vehicle check-in and check-out process. The selection of cars was great, but pricing and/or promo codes could be better. I’ll definitely be booking again on my next trip.

Loved the entire experience. Djaay was on time and the car was just as advertised. Will use this service again and recommend to friends and family. Pick up and return were very easy. Loved the Prius and will use Turo anywhere we travel that requires a car rental.

This was my first time using the app and was extremely successful and easy to use. The car selection is great and the information was accurate. Will definitely use the app again and have told alot of friends about it as well.

Great 1st Time experience! Everything went so smooth from start to finish. I would highly recommend! The host was Great and worked with me, and was very pleasant. Delivery services are sometimes offered, very accommodating experience! I would recommend to Anyone!

I love using Turo to rent a car since I know which car I will be using for my trip and can see all the features and mileage included. There’s no surprises on the prices and you can check the ratings of the owner of the car as well.

My experience with Turo was horrible! It was my first and will be my last. It took me three tries before I finally got a car. First attempt: the car owner never responded to my messages. Second attempt: Turo customer service made a reservation on my behalf but they failed to inform the car owner that I had a pet. I only found out when I reached out to the car owner to arrange a meeting time. Third attempt: Turo finally made a successful reservation for me and the rental cost was less than the first reservation (which was paid for) and so I was expecting a refund. That was 13 days ago. Despite emails from them that the refund was processed, I have not seen it! They suggested I reach out to my bank, who confirmed that the refund was never processed on their end. That's not how you run a business. I will NOT be renting with Turo again!

Oliver is such a great guy and his rides are always on target. Great ride in the Slingshot and looking for one or two more this year. I highly recommend Oliver's Slingshot for your next riding/driving experience! If you have never been in a Slingshot, try it today!

Excellent experience, will use this service again. Highly recommend this service. Easy to process and very easy to use. I have shared this app with, any coworkers and friends. I will never use Enterprise rental or any other car rental services before using this app.

When looking for a weekend I wanted to rent a car that would impress my partner. Turo did that and some. The person who I was in communication with even recommended places to go in my destination. I would offer two criticism which was the FasTrak issue. I brought my own and the car had it as well. In preventing a double charged I just used the one in the car and told the owner that I would just pay them after. It wasn’t part of the option when booking the car and was a surprised to see it in the car. I would recommend to do something about this situation. The second, I had checked that there was a promo for first time user of the service but came to find out during the checkout that you guys no longer do the promo. I ended up booking it anyways but I’m unsure if this is something you guys would do.

Turo is a convenient, friendly, well priced service with great renters and usability. Would have been nice to be able to measure price based on number of miles driven, instead of a set number of miles per day of renting.

It was an awesome experience! The car was beautiful, the customer service was excellent Ms. ** was a great host and our communication was on point! Just a great and wonderful experience!! Thank you Turo and Ms. **!! Blessings to you both.

Easy to pick up from the airport and drop off. It was my first time renting from Turo, Jim got back to me right away, It was great on gas, overall a great experience!! Got me to where I wanted to go. Great value for renting a car!! Definitely recommend!!

I was recommended by a friend to use this app rather than renting a car. So happy I did. The service was amazing and I felt reassured by the owner of the car. The car gave me my freedom to travel without an extravagant bill. Very app is easy to use and easy to navigate what you are searching for. I can’t wait to this service again & recommended everyone use!

The host was great, car great, issue with interface of the app. I felt like it was somewhat difficult to maneuver. I was there was a more accommodating way to return vehicle, such as at an airport or an area we did no need to get an Uber after we dropped off the car. Having an option to return the car at other locations if negotiated would be great. This may be possible but I feel it wasn't really promoted.

David was helpful and very accommodating. I would use Turo/ David again. I would recommend turo to other people as well. The car was readily available and right at the economy parking lot. It was clean and in good condition.

My first time renting a car from Turo. I had no serious issues. I communicated with the owner of the SUV well. The SUV was to my expectations. Pick up time and location was at a convenient location. Drop off was at the same location.

I have been a top rated host with 3 vehicles for almost 2 years now. The last two months I've had several rentals that smoked marijuana in my cars and brought them back very late and most recently with body damage. I opened the claim with Turo almost 3 weeks ago and am still waiting for a resolution. They keep telling me via the text app and via email that I someone will reach out in 24 - 48 hours. They love to advertise 1 million dollars in coverage which I pay 30% of my income from the vehicles to pay for but it means nothing if you don't pay the claims. I've removed my other two vehicle from the platform after having to beg them to do the right thing when an travelers brings the cars back damaged, late or dirty.

First time trying Turo and everything went swimmingly. Getting the car was easy, as was the drop off. The car was a dream to drive. My host was available and accommodating. Would recommend to anyone on the fence about trying!

It was a easy and good process and the host was phenomenal and worked with me and made sure everything went well. I would definitely recommend friends to Ari. He made it easy as far as picking up the vehicle and explained every detail to the vehicle that was important.

I used the service twice in one week, once in Hawaii, once in Boston. I was impressed with the service and process both time; good communication from the owners, pick up and drop off were both relatively easy. The drop off/pick up in Hawaii was different from the pick up in Boston, we had to go with the driver to their "host" location - returning the driver to the "office" before we could take the car and get under way on our vacation. This was a bit unsettling as the "office" location wasn't the most commercial, or pleasant, and being unfamiliar with Hawaii (Oahu Island) we didn't know where we were being taken. It was a bit unsettling, although, in the end, it was totally fine. The price was MUCH less than any rental company so it was worth the slight detour, I guess.

The car was great! Everyone we dealt with were wonderful and super helpful. We will be using Turo in the future for sure! Just told a friend about it today and she is looking into it for her next vacation. Thanks!

When I arrived to Reno airport it was difficult to find the car but after a 40 minute search we found it. The car was parked at the beginning entrance before you get to the rental cars. The car was wonderful and well maintained, the car drove well around the mountains. The Acura was comfortable for my family of 7 and it had a car video and the kids watched Harry Potter... will rent again

Turo is a good service to use, although some of their policies are pretty restrictive. They don't permit towing or renting to friends/acquaintances. They force guests to pay for tolls through their app (which means they get a cut and the guest pays more). Other than that, they're a really great way to rent or loan out a car. I've used them a lot as a host and just recently once as a guest. The app usually works well, the process is quick and easy, and the people have been (for the most part) excellent to work with.

Had no trouble meeting up with my host and picking up the car. We rented an 8-seat SUV for a big group and it was much cheaper than renting from another company on Martha's Vineyard. The host was communicative and everything worked perfectly. I would definitely use this app again!

It was very easy to rent, reasonable, very responsive in answering my questions. I will rent from here again. Family enjoyed the size, it was enough room for everyone during our trip. They even ask if you're ok, or would like to extend your trip.

We had a really amazing experiencing renting the Saturn Sky from Nick! The car was great and Nick was very responsive and had no issues extending our time. We also had a mishap (our fault) during checkout and Nick was very nice, understanding and went out of his way to help us out! Would 100% recommend!

Happy with the experience however disappointed I couldn’t use a coupon! Everywhere on Turo they said there's a coupon for first-time users... didn’t find it. Quite an expensive rental if you ask me. The host was more than kind to let us bring the car back early morning the next day, however, Turo charges extra for that... Wish the app wasn’t so expensive, when the host is clearly more than happy to offer more.

All was so great and easy on Turo. Used both the app and the website for easy ordering, questions and concerns with the company and car owner. It was a breeze. And what a great opportunity to rent a nice car, with more reasonable pricing and insurance than the supposed big boys. Sure, not all cars are sparkling, but I found it an easier transaction.

Someone used my car and rented it out through Turo. I contacted Turo multiple times as the owner of the vehicle and they refuse to release any records of the transactions that happened with MY vehicle. They have ignored these requests. So know when you rent of Turo, it may be a shady operation. Turo does not do checks or care who the owner of the vehicle actually is. But you certainly should, or could get mixed up in something like a stolen car.

Working with the lessor was fantastic. I was forced to change dates and times 3 times. I never had a wait for a response. The service provided was excellent. The vehicle was perfect. I have and will continue to recommend Turo to others.

My host was very nice & easy to work with. He deliver the car to the airport and picked up from airport without delivery fee. We communicated several times. He was very friendly & cooperative. I will recommend him with 5 stars.

The trip was great as was the owner of the car. My only dislike is the 30% young driver fee that I would have to pay DAILY for a trip even if it's booked through a business. Won't ever rent for more than one day because of it.

I just want to say that Turo is the next best thing to sliced bread! I just suggested you guys twice in the last 2 weeks! It is easy, convenient, and cheap for what is offered! I Love it and will never go back to the rental car offices again!

Turo Zoeb F BMW. I booked a BMW, it has no reversing camera or Bluetooth music. I had to buy a $30 adapter to listen to music. Not cool. It cost me money and I will not get it back from the rental owner. Taken advantage of.

As a first time user, it was a pleasant experience. Punctuality is a big issue for me and the exchange was timely and quick. Would definitely use Turo again. My host was cordial and the car was clean.

It’s wonderful that Turo requests & pays for the Uber ride for someone who had just returned a car at the LAX Turo Valet Lot when they need a ride to the LAX Airport terminal. My only suggestion is that Turo requests & pays for the Uber ride for someone who just arrived & landed at the airport when they need a ride to the Turo Valet Lot to pick up a car. Hope all this makes sense!

The website was user friendly and booking the car was very easy. There was a large selection of vehicles from small efficient vehicles to large SUV’s. The pickup and drop off process was easy. I will definitely consider Turo the next time I am in need of a rental car.

Hi, I have used Turo twice now and have some things I want to mention. I really like that there is a site where I can rent the exact vehicle that I want for much less than big rental companies. The only drawbacks I have are: 1 - Turo charges you the full rental price upfront. I don't like that since most of my bookings are several months in advance of the actual trip. A small deposit would be more appropriate in my opinion. 2 - When I tried to make a change to my rental, Turo tried to charge me an additional amount. Nothing with the rental actually changed except the return time by 2 hours. 3 - The owner added some optional items that I wanted to rent. When I tried to add them to my existing reservation, Turo tried again to charge me above what the rental price was for these items. Other than these, I have loved the service.

Finding and choosing a car was easy. My host was thorough in preparing the car and providing pickup instructions. The cost was less than half of what rental from a major company charged for a much smaller car. Have already recommended and will absolutely use again.

First using Turo and it was as easy as 1 2 3. I was scared at first using it but it was very simple and my host was great And there was a great selection of cars and everything went just the way they said.

The car I obtained met our needs... We drove from Portland to Bend OR, and enjoyed the sights. Turo is great and had only good experiences in all rentals thus far!! Simply Fantastic. This is simply the only way to rent a quality car, while remaining on your budget for car expenses. Thank You Turo.

Though it was our first time, the transaction was quite simple and easy. The renter was great to communicate with and showed up right on time for delivery. Since we got a Prius, we saved a lot on gas and overall much less cost than other services. Will def. consider this option in the future!

I had no idea what to expect with Turo, but everything went seamlessly from pick up, drop off, and a few extra accommodations from our host. I 100% will use Turo again for my car rental needs! What I paid for a full size sedan with numerous bells and whistles, would’ve only got me the tiny economy size car through a traditional car rental company.

This was a great alternative to the regular rental company. Good service and good value. The Jeep we rented was perfect for our family vacation. It was a good value. This service gives you access to vehicles that are hard to find otherwise.

My rental experience started out pretty well. The car had numerous dents and scratches and a chipped windshield but drove fine and was clean inside. However a week after arriving home I receive a text from Artie stating there is a new scratch. I was not aware of it when I parked the car, which was picked up a week after I returned it. I was sent a picture of the scratch but really could not tell where it was. The before pictures that were taken when I picked up the car were not close up enough to see the scratches. So I am told $150 will cover it. I am at a complete disadvantage being back in the states. Therefore I feel I have no option. We settled for a bit less but I still feel I did not scratch the car, which as I stated was covered in scratches. So beware and take close up pics of everything as I had no proof or recourse in the matter. Won’t rent again most likely.

Denver Turo Rental. Jeremiah was exceptional to work. And, although we encountered some difficulties at pickup time, Jeremiah rectified it by offering us a nice balance to the challenge of picking up the car. I would work with Jeremiah again should the need arise.

I have used Turo at least half a dozen times. For fun trips in my own city, trucks to pick things up, and of course trips out of town. I love the variety of cars and flexibility. I recently rented a CLS Mercedes for the cost of full-size sedan at a major rental car agency. Try Turo and you won't go back.

We had a excellent time. They met us right on time car was ready to go. Ty for having such a wonderful company. The trip was worry-free. Thank you so much for thinking of this idea, it's wonderful. Hope you have wonderful results. Ty.

My experience was a great one! I have no complaints whatsoever. I like the ease of connecting without having to wait in a line for an extended period of time. I did find the app a little difficult to navigate- especially the messaging. It would be nice to have a detailed explanation of the order of things beforehand. I had to go searching for the “how it works” explanation. Thanks!

This was my first Turo experience and it couldn’t have been better! Travis was great Turo host and the car was very nice and clean. The pickup and drop off went very smoothly, would definitely rent from Travis and Turo again!

Acura MDX in Honolulu. It was a great experience renting from an individual rather than the usual car rental agency. Easy transaction. No problems. Good communication with owner of vehicle. There was plenty of room for our needs. It seated 7 comfortably. Mahalo and aloha.

The car that we rented for our vacation in Chicago stopped running 9 hours after we picked it up while we were driving it. It was midnight on a dark road that was not safe for 3 women to be stranded on. Because we could not get in touch with the person we rented from (multiple texts and phone calls went unanswered) I contacted Turo roadside assistance. The person who answered the phone spoke very poor English and could not understand anything I was saying.. He could not communicate with us at all and was unable to understand the location we gave him despite an address and landmarks given multiple times. He would stop talking for long pauses multiple times. He was rude and seemed distracted (talking to people in the background).

I had an awsome experience. It was wonderful. Great customer service from car owner with very good response time. A Great pick up and drop off location for the car. All the information was accurate and the Car was awesome. I would definitely be using Turo again. I will most definitely recommend to family and friends.

Great experience renting through Turo. Pick and drop were easy. The truck was roomy and was also very clean. Greg was a pleasure to work with and extremely accommodating, making sure our trip went smoothly. I would definitely rent again!

I love it help me out a lot to where I could everything done one time and on top of that getting to wk in time. I going be rent again from you guys next week come up. I hope I can get a good deal from you guys just to help me out a lot I wanna to see if I can rent one whole month.

We rented a vehicle over the weekend from Friday, 8/9 to Monday, 8/12. The vehicle we got was not where it was suppose to be. We had to walk a few blocks to get to it. The vehicle had so many dents and scratches that were not mentioned in the profile. On the last day of having the vehicle we got pulled over for safety check because the tags were missing. Other than these things the vehicle worked great. The reason I am giving Turo 2 stars is because of the referral credit they promised that my friend and I did not receive. We thought we were both going to get $25 for referral and $25 for first time renting. False advertising. I used the link my friend sent me with the intention of getting a credit.

The person I rented from was very nice and had easy pickup and return. The thing I didn't like was that as a 1st time customer I was suppose to get a discount and didn't. I wish I would have been able to use the discount code as other car rentals are cheaper with unlimited miles.

Thank you to Turo I was able to rent the car I wanted. The transaction was so easy. Customer service was very helpful. I was worry-free in regards my round around in Florida. Thank you, Turo, I will definitely used you again in my future trips.

I was informed that there was a claim against me 10 minutes after the owner took the car. I never hit that car to anything. The car was either at my position or the Hilton Valet parking. Since the owner left the premises, I could not file a claim with the Hilton. There, I should not be responsible at all.

TJ and Turo in Austin. My husband and I were a bit skeptical about using Turo... but we read the reviews and the entire process could not have been better! The car was clean, pick up and drop off were smooth and the price was perfect!

Al was great, Turo followed up consistently with us to ensure a good experience. We really appreciated the good experience and customer service. The car we received was clean, in great shape, and ran phenomenal. I would use Turo again.

Our experience was excellent! The car was very nice & drove like a dream. Alonzo picked us promptly at the airport & drove us to his home. We drove back to his home & his wife drove us to our motel. They were both very gracious & easy to work with. We will try Turo again as our experience was excellent!

I rented a car using Turo in San Francisco. There were minor food crumbs in the car when I turned it in. Even though Turo's policy says that I won't be charged for that, I was charged a fine for not vacuuming the car myself. I even volunteered to take the car across the street to vacuum the car out when the car's owner pointed them out and told me that I would be fined $100 for not vacuuming the car but the owner refused to let me take the car to vacuum the car myself. Plus, the car had a large number of scratches and paint damage that was not disclosed when I agreed to rent it. Beware of the fine print when renting using Turo. This was my first and LAST time using Turo!

Excellent curbside pick up and drop off in a 2015 Toyota in good shape... good on gas. We will be back!! We even got accommodated on getting picked up on a early morning landing. It was nice to pay in advance not to have to clean out the car.

Great communication (even though I was an hour late getting to DIA because of flight delays). The car was really nice and clean for the most part (a small smudge of what looked to be mud on the seat and some of the same substance on the carpet where you stow your suitcase). But overall very nice!! I’d definitely rent this car again! Great value also!!

This was the best way to rent a vehicle. My host, Edel delivered the vehicle promptly to my hotel and also was there to pick it up at the end of my trip. Very convenient. The vehicle was beautiful, clean and I thoroughly enjoyed the driving experience. Edel was very accommodating and pleasant to talk to. Thank you for your service!

The host was very accommodating and made the rental smooth, everything was as expected so good in that sense. Was a little unclear the normal protocol (taking photos, etc) so more notification ahead of time on what needs to be done was nice. A little more transparency on the website of all-inclusive fees and costs would be appreciated... a low daily rental rate is less meaningful when you check out and $100+ is added on to your total.

Went to Florida and the people who rented us their car were kind and easy to communicate with. We would use this service again. We were skeptical at first but turned out to be a great idea. Looking forward to our next vacation.

It was great and everything worked out for my first time using this service. The first person who I used Turo with was pleasant and easygoing. Only thing is getting to the rental but you just need to Uber!

One of the best first time experiences I’ve ever had with any company. Fast economical and the service from Alexander was absolutely heart rate. Everything described was 100% accurate and Alexander could not be more caring and helpful. The drop-off and pick up experience was 10,000 times better than any rental car agency. Already booking another trip and definitely forever only using Turo. I think the wife and I have spoken more about our Turo experience than our actual vacation to our friends lol.

Rented van. It was easy, no hassle experience. Pay and go. I like that a lot of rental companies send you through a lot to rent a vehicle, I am ecstatic that now I am a part of the Turo family. My next car is a luxury vehicle to go to dinner for a special occasion.

Much better price than rental agency. Extremely nice, helpful car owner, Michael. Car ran great, good mileage also. Experience could not have been any better, so glad I tried my first Turo trip. Will recommend Turo to friends and relatives, no question.

Only if a rental car wasn’t available would I use this service. The person we rented from was great, the car was far too old. It ran and all but I don’t see what is in it for him either. Pain in the rear either way. Not everything should be shared and it’s better for this type of service from a vendor where you can ensure safety first, and cleanliness etc.

It was the best experience I have ever had renting car. The experience with Alvin was beyond great customer service. He deserves an 5 star awards. I will never go back renting from rental agency. Excellent and Outstanding and awesome on time communication.

Experience has always been great using Turo including this time around when I went to visit California. Rented a newer BMW 3 series and it costs less than any other typical car rental place for an economy car. I will keep on using them.

Rented a 2019 Subaru Outback. This was a great experience! We rented this vehicle so that we could experience that vehicle to decide if someday we would purchase one. We were very pleased with the vehicle, service, and friendly person (Jason). We will rent again with Turo and possibly, Jason.

Affordable, convenient and delightful! I got a 2016 Miata MX-5 to drive around LA for four days, Eric and Rafael were informative and easy to communicate with, the car was clean, gorgeous, and super-fun to drive! Everything worked smoothly, and I would prefer to use Turo again when renting a car in the US, rather than go to one of the big rental companies. Not sure if they've expanded abroad yet, but definitely looking into it.

This was my first time ever booking with your company, I would definitely recommend it to anybody else that is looking to rent a car. Was a great experience, the host was awesome as well! My first car was canceled but I’m glad I got this.

My first experience was cool for me. I didn't like only one thing. When I decided to return the car 12 hours earlier I didn't have an option to mark the trip as completed. I've handed the keys to the host, he made sure that car is in a good shape and no damage was made and next morning I received a reminder from Turo that I need to go through check-out process and add photos to the app. I didn't have any photos by that day. Eric is a cool host and he didn't use my mistake, but somebody could potentially do. Hope there will be a button to check-out earlier.

Better and easier than renting a car through the regular rental companies. A rental company wouldn’t have been as easy to find and they would hold $200 on my card. Plus they have an enormous amount of small fees that add up.

1st time renting the car from TURO. I have been renting the car in Maui for last 20 years. I couldn't believe how much rental car companies are charging this year. The price went up about 35% which new rental car terminal expenses are charged to the customer on top of all taxes. I was very pleased with TURO which I will be using frequently from now on. It was hassle free and very professional. Thank you for the new experience.

Really enjoyed the ease of renting, made it painless. The car was exactly as described and the owner was very easy to communicate with. I was a first time Turo user and didn’t know what to expect, having everything explained via message really helped.

Everything was incredible, the owner very friendly. The process very easy, the price unbeatable. I just make a mistake no choosing the insurance and I had a accident but that was my fault. Everything else was perfect. I will use Turo in the future, I loved it.

TURO's processes were simple. Finding a suitable rental was easy. Taek's photos showed everything before I saw the car in person. Paying for it was easy. Communication was never a problem. Everyone admired Taek's Cadillac. It was the right car at a very economical cost. I believe in TURO!

Turo was Very easy to use. I was looking for a handicap accessible van and found 5 in the area I would be visiting. The entire process was very easy. Completing information need was not a problem. Contact with owner of the van went very smoothly. Van was delivered to hotel as stated and picked up at time and date as requested.

Had a great first experience with Turo. Any question I had were promptly answered. The check in and out process was much easier then at a car rental facility. Price for our rental was very reasonable. I would highly recommend!

The whole process was great. Easy to negotiate the website and loaded with all the information you need to know. I highly recommend reading the reviews of the potential car owners prior to commiting. Check out the owners profile page too.

All I can say is I give you a five stars, reasonable, reliable, respectable, considerate and well-organized. Five stars. I will recommend it to family and friends. I hope to take my trip soon. Thank you. It was well worth it.

Derrick was great and very friendly. Car was really good, gas saver a Plus. I’ll recommend anyone to use this App TURO, it’s incredible, easy and affordable. Easy to pick up and drop off. Prices are better than a typical rental car lot. And if you add unlimited mileage you will get a free trip to different destinations to choose.

As first time rental on Turo, I had hopeful expectations. We’ve always rented from the big national chains and have always received great service. Our decision to try Turo was the ability to pick our specific vehicle and the opportunity to work with an individual, not a corporation. We couldn’t have been happier, app worked great, host was extremely communicative, car was as promised.

Turo is much better than traditional rental agencies. It's a lot cheaper and you only deal with the owner of the car. There are no headaches involved and everything is done beforehand! All you need to do is get in the car and start your trip. Turo is all I'll be using from now on.

Great way to rent cars when visiting new cities. Convenient, great selection, and I always prefer p2p services over corporate options. The only complaint I have was that I was unable to utilize the 25$ referral credit due to an error on the app.

I was a little "iffy" about this type of rental to begin with, but the experience was great! I will definitely do this again the next time I need a car where Turo is available. My Host, David **, was a true gentleman. Thumbs up!

Quick and easy from start to finish. app was easy to navigate, made choosing the car I wanted so easy. Car owner was super responsive and easy to deal with. Overall made my vacation just that much easier. 10/10 would use again.

Host tried to charge me a under the table price of $400 for each scratch, so adds up to $800 for two tiny scratches and a brand new fender from the dealership doesn’t even cost that much!!!! If all hosts are like this this is a horrible app and would not recommend to anyone!!

I got a very nice imported, convertible sports car for about the same price I would have paid for a bland, everyday sedan from one of the rental companies. It's a no-brainer! I traveled in style instead of stale. Look forward to next time.

I recently rented internationally (outside of US/Canada/Germany/UK) where Turo does not assume responsibility for insurance. After I had returned and reviewed the rental (5 stars), I received a notification from the host that they had identified damage (small chips in the paint). I never received photos of the damage, but the host was asking hundreds of dollars for repair (full repaint of two panels) and had not yet reviewed me. I reached out to customer service and started talking with Roman **, who identified himself as the manager for the 'Turo International Community'. Roman was dismissive bordering on rude, did not initially answer my questions (until I repeated them several times), and refused to put me in touch with his manager when I asked.

This was my first time ever using Turo. The process was fairly straightforward and more convenient than trying to find the time to get to a rental car brick and mortar with my work schedule. Not to mention I saved hundreds in comparison.

Every time my wife and I take a vacation we use Turo. The process is simple and the experience has always been great in each city we visited! On top of everything, the convenience has been amazing. Once we pick up our luggage, we typically meet the owner outside and we are off. The same goes with the return. Takes minutes, and saves time. Won’t ever use a car rental company again.

Everything about the app and design led to a simplistic user experience that all car fans crave. It has an easy way to check in, reserve, and communicate with hosts. Turo has definitely thought through everything so we can focus on driving.

Amazing first experience with Turo! I have already recommended this to several people, and also plan on using it myself in the future. 5/5 stars for sure! The ease of use in the app, communication with the driver, value, and ease of pick up/drop off is exactly what I was hoping for.

I was a host with Turo for a couple years and they always weaseled their way out of any type of reimbursement. Finally i had a renter complain that the car was shaking at idle. Turo restricted the car (it was at the valet lot the turo attendants could have confirmed this). They forced me to get an inspection for safety reasons. The car was held over for recall issues unrelated and many other renters missed their reservations. They in turn gave me a negative review. I asked Turo to cancel the reservations to avoid issues and if I cancel the reservation we are fined. Long story short without notice they cancelled my account for negative reviews. I had additional tickets come up after the fact and Turo will only cover the original fine not anything over.

This was my first experience with Turo. Renting on their website was straightforward. Things got a little confusing once the rental started. I found out later that the app organized the check-in/check-out process in a more user friendly way. Download the app. Also, I would suggest not to use add-ons like post trip cleaning, Turo daily fees suddenly become 30% higher. At least they did in my case. I’ll give them another chance because I like the concept. But, for now, I think Turo as a company is below average.

No lines for waiting, hassle-free, no hidden fees, yet easy, affordable, professional, friendly and courteous way to rent a vehicle. I will always rent a car through Turo if available where I’m traveling to. No more corporate monopoly on charging way too much for subpar service. So glad that I found Turo and have recommended it to all my family and friends.

It was easy to do. The person I rented from was quick to respond. I simply went and picked up the vehicle at the location was told it was at. Then returned it the way that I found it clean and with the same amount of gas. That's it! Process complete. Couldn't be any easier.

I really recommend this service and the car that I borrowed. Situation: While my friend’s family were visiting us in CA from Japan. Reasons: We had great time because 2 siblings kids spent time with same car. It was comfortable. He is kindness.

Great vehicle, great price, convenient, great renter communication. I will keep using Turo for future travel needs and I am impressed with the wide vehicle selection. I will recommend to others after this good experience that I had with Turo on this trip.

I would have given Turo five stars if it were not for my experience after I dropped off the rental car. Sushant should not be allowed to rent out his car for his unprofessionalism and lack of respect to his customers. He would message me late at night demanding to see my invoice since he did not receive the full amount that I paid for the rental ($268). I let him know that there were additional fees (young driver fee for example) that might of not gone directly to him but to the company. It was clear after he was upset for not making the money he was hoping

I never knew something could be so easy to do. I literally needed a car for a trip and there were literal 100's at my disposal. I can't say I picked the best one but it was everything I needed for my stay in CO.

This was my first experience using Turo. The experience was very smooth. Everything was easy and the host was easy to communicate with. The car was as it was described, it was in good condition. The host was very responsive to my messages. I would definitely consider using the service again.

Excellent. Turo is the best thing going when you need a ride to get around. Really enjoy the easy process when booking. Thinking about putting my car on Turo for a few extra bucks so everyone can enjoy the luxury of a Jaguar.

I will be deleting my account as soon as possible!! I had to be a no show on my ride I had booked on Sunday the 4th. I tried to cancel but was told by the host that I wouldn’t be able to because the ride was about to start. And that I would be refunded partial! So Wednesday I chatted with “Victor” on the support team and he told me that I would not be refunded anything!! And that I would have to talk to the owner of the company about it. How rude is that! I will be writing reviews on how terrible the customer service is in this company! I can’t believe you guys pretty much just stole my money! $42! I didn’t even see the car!

The owner called me as we were passing through security to let me know he had an accident with his trailer and wouldn't be able to deliver or pick up the car at the airport. He offered to cancel the reservation. He ultimately agreed to pay for the Uber's he suggested. Had never used Uber, so, another First for us on this trip. This added a 30-minute ride North to get the car, then a drive south into Indiana. We also had to leave earlier to return the car. It was to be dropped at an office complex on a Saturday. Had no idea how long we'd be sitting and waiting for the Uber. It all worked out, but, we were at the airport 3.5 hours early.

We rented a jeep from Ryan for our last getaway of the summer. It was awesome and so much fun! Ryan was super helpful and made the experience so easy. He had the jeep shining and in tip top shape for us and met us promptly when we brought it back. It's a great time we won't soon forget!

Rented the car of my dreams with my best friend for a weekend away in Sedona. This app was incredibly simple and easy, the car host was professional and super communicative and made the process smooth and flawless. There is nothing with the website, app or host that could conceivably be improved on. It’s rare to find such a flawless experience! This is my new go-to for a fun weekend away, thanks Turo - thanks Gabe!!!!!

The car we rented was amazing and the valet when we picked up the Jeep was so great. However, our return was a little frustrating. They didn’t ask our flight info and had the Uber driver coming almost a block away. They expected us to lug our three heavy suitcases down the steep incline and block to meet the driver. Then our driver was told to drop us at the parking lot and not the terminal. Luckily the Uber driver was kind and took us anyway.

Oahu Hyundai Rental. The host was generous in picking us up, being flexible with drop-off and taking us to where we wanted to go afterwards. The car was clean and we loved driving it. Would highly recommend to anyone visiting the island, especially if you’re on a budget!

Rented an Audi SUV in May, rental was in August 1 week. A day before I call to confirm, the car was not available, nobody informed me to change it before. If I had not called I would’ve been in trouble after going there. I had to agree with the three choices they give me, I did not get the car I wanted. Even though the experience with the second car was great I still was not happy because I did not get the car which I choose (I have herniated disc and back issues so I prefer SUV but I could not get an SUV).

This was my very first time using Turo app. My siblings have used it before but I didn’t know anything. I really liked the communication with the host. The host was really helpful and understanding of the situation. The car was very clean and was ready for us. The gas was great! I only needed to refill it once the whole time we were there. Amazing experience.

The hosts Saimah and John never disappoints. They are great to work with and I plan on trying many of their cars. The Corvette has a number of miles on it but drives like new. They take excellence care of it. I look forward to renting future Corvettes from them, as well as their other high-end vehicles.

Everything was good, only a little far to my home but was ok, it saved gas. I forgot full gas but they help me with that and I didn’t pay too much. Oh the air conditioner wasn’t too cold, was ok for me but not for my friends. Thanks.

My car rental was canceled 12 hours before I was to supposed to rent the car. I spent 2 hours on the phone with Turo agents, desperately trying to rent another car. They were unable to do so and told me to rent via a third party car rental and that they would reimburse me up to $300 *beyond* what I had already rented from Turo. Turns out, THAT'S NOT TRUE! I expected this to be an Airbnb experience, and Turo may work well as long as the individuals in their network respect the car rental agreement, but the second something goes wrong, you're on your own.

Turo is simple and easy to use and provides a great list of cars to use for any occasion. Even if an owner cancels on you, Turo is great about finding you another car immediately and will assist you with payments if it is higher than what you booked.

Renting with Ricardo for my first time was a BREEZE! He assured me the accuracy of the car & was very friendly... He made prom weekend for my daughter AMAZING! She'll never forget! He also made extending the return on the car an easy process... thanks again!!

First time renting and it was great. I drove a great vehicle at a good price. Turo answered a few questions I had in a very concise and timely manner. I will definitely use Turo again, the person whose car I rented was very accommodating.

My first experience with Turo almost went horrible because the guy forget to unregister his car and I didn't know until the day of my outing. However the Representatives at Turo immediately solved my problem by setting me up with a new car with a discount. Overall the service was outstanding.

Had booked a car but when I arrived the car was unavailable that bad part is that the trip was approved. So I called support immediately and Turo support helped me so fast. Didn’t wait long til they booked another car for me and cheaper and refund the rest of my money back from the other host. Thank you TURO for making my trip happen to (HARD SUMMER).

Turo makes renting a car extremely smooth and easy. With the app you can find and rent a car within minutes, compared to the annoying process on usual rental websites that take 20-30 mins. On top of that, the pick up and drop off process is 10 times easier as well. There's no paper work to fill out, no waiting in line at the counter, and no hour restrictions as to when you can drop off/pick up a vehicle.

We were renting a car for family retreat in Denver, needed a car with 8 seats and ample space for luggage while meeting the power needs to go up mountains without issues. Found the perfect car, at the perfect rate, with the perfect accomodating host. Everything went fantastic!

Car was clean and had excellent extra features such as a DVD player. Only negative comment I have about my experience was the lack of A/C, which is not usually standard in Alaska because it's predominantly cold most of the year but this summer has been much warmer than most.. Tom was awesome to work with.

So happy with my first and latest experience with Turo. Loved that I could choose the type of car I was looking for and had great communication with the owner. Made my trip so much more easy and economic. Highly recommend instead of going for a rental agency. So much easier and less of a hassle.

Host was nice at first until returning the car. I had spoke to host prior to returning the car. He said it was ok and that no late fee would be charged but it was and then also I got accused of smoking when I'm a non-smoker and have very bad asthma and small children. I feel very threatened by this experience! Also told host I don't have money for the extra charges. He gets aggressive with me I don't feel safe.

The car was very great, no problems at all, got to my destination with ease. The owner was very easy to get a hold of and is fast to respond to your request. I would definitely recommend everyone to rent this car.

I initially came to TURO for the price difference. TURO is cheaper than a rental company. Free airport delivery was a big plus. The process of securing the rental was decent. A lot of the check in process is through your cell phone and if you are in an area of bad reception you almost can't move forward. However after dealing with the technical difficulties the rest of the rental process was smooth sailing. I will consider TURO next time I need a rental car.

I did not know how this would go but went great and am already tell friends how it worked and cool it was to pick out the car you wanted. Used a very cool car Dodge Charger Hellcat and had a very good person to rent through. Thank You Robin.

I was pretty disappointed in the last time I used Turo. My driver said I was not allowed to text him directly, but my app was not working properly for me to do so. That was fine until the day I realized I was going to be an hour late for health reasons and the app kept saying "something went wrong" not allowing me again to use app. Turo then charges me almost half of the daily rental fee for turning it in 1hr late. I just thought this was such a cool service and all until this. I would go through a rental company and not waste your time.

Used the service again without problems. Airport was a mess but that was not the car owner's fault... just made it difficult to meet up for the delivery. I love that I get to pick the exact car I want and pay a reasonable price. I only search for cars with a certain price range and that will pick me up and delivery me back to my location for free... no hidden fees or charges.

Turo is filing a claim against me after I alerted the owner with pictures that his tire was losing air and I was having to fill up. He took the car back and approved no damage and then filed a claim. I cannot get hold of Anyone at Turo.

Off the plane and right to the car/van. No rental car waiting lines! Simple and convenient! It works perfect for someone to save some money and time! We found the vehicle we needed and it all went smooth. We will recommend and use this service again. Thank you!

Had an awesome experience renting a Tesla 3 in Portland, OR. Super easy process, beautiful car and great renter. Pick up and drop off were easy using the app. It's great having both parties do photos before and after to avoid damage claims. Will do it again!

My First experience with TURO was great! The Car was Perfect, The owner and His Manager were courteous, knowledgeable and friendly. I will definitely rent a car from TURO again. I can't wait until the next opportunity! The rent a car companies can't compare to TURO. Where else can you rent an exotic car for under $500.00?

This was our first Turo rental experience. We found our Turo host - Nathan to provide excellent details and make this process very smooth. The car we rented was perfect for our trip and will use Turo again in the future.

Did the job. It was a great vehicle for the night. Got us back and forth from Venice to Laguna Beach in style and comfort. Gave me a grace period for drop off. Pretty sure I’d use Turo and Eric ** again.

Turo is a great service, however renters are limiting mileage for a rental to some very unfair amount for a rental period. I think Turo needs to set a minimum time that a renter can stipulate. Rented a car last Saturday and Sunday and got 150miles in New York. That’s a lot in the south. That is a trip to the city and back to the suburbs so you basically rent the car but can’t drive far without incurring extra $1 per mile fee or in some cases $1.50 per mile fee. Fix that and I’ll rent more but I can’t rent a car to sit it in my driveway.

Kauai rental. This was very easy. I had contact with the owner within 5-10 mins, if needed. It saved me $400 off a car rental at one of the commercial companies. The vehicle was clean, full of fuel and ready to use.

Great time. Would definitely use Turo again. Next time I’m renting a Porsche. I want to drive down to Miami and go crazy. Bar hopping is just the beginning of my adventure. I want to go to South Beach and wake up on the sand.

I used to be a loyal Turo customer, but this year they have begun allowing places like FINE airport parking to operate massive Hertz or Budget car rental size businesses while pretending that they are the regular mom-and-pop Turo hosts. These companies (FINE in particular) have bad service, nasty employees and there is no recourse, because they do such high volume any negative review doesn't bother them if they lower the price enough. Called Turo, first time in two years as a customer, and was disconnected on phone twice by them and they never followed up, not a peep, not a word. Very disappointed, this is NO LONGER A SHARING ECONOMY company, it's just a big faceless business with bad service. Disappointed, but c'est la vie!

TOYOTA LE SIENNA RENTAL. It's definitely a great 1st rental car from TURO. The owner was great & friendly, the car was clean & in excellent condition. We really enjoy the San Diego trip. I'll be renting from TURO again for any needs. Thanks. -Son

More interesting cars as opposed to a traditional rental. I always prefer getting a slightly older, more uncommon vehicle, as opposed to the generic vehicles you get with a traditional rental. When you pull up in the previous generation BMW convertible, and it has tinted windows and a license plate frame from a local university, it gives the appearance that it's actually your car, not rented.

My friends and I took a Turo rental out of the city this weekend to go float the river. Everything from picking up the car to dropping it off was easy and the ride was valuable even being under the circumstances I was (under 25). I have recommended this app to many friends and will continue using it while living in the city.

Such a great option to the standard rental vehicle! Our host was very responsive to our needs and wants. Vehicle was in great condition, and we loved the time we spent in it! Will definitely be using this service again!

I am a 5 star renter for a reason. I take pride in each vehicle renter as if it was my own. BAD renters should be banned! Unfortunately, I was the victim of a careless renter. I had an important meeting in a city about 100miles away. I carefully scheduled my day so I would be early. The renter returned the vehicle dirty with no gas! This caused a 1hr delay in my trip, and I missed my appointment time to bid on a house at auction. It cost me 250k! It was no fault of the host. Alexandra was GREAT! She was apologetic, and gave me a courtesy call to inform me of the situation. Something should be done to the previous renter. Customer service is almost NON EXISTENT at Turo. Nobody has contacted me to rectify this situation. I am considering returning my business to Enterprise.

I had an issue with a late cancellation, but the people at Turo got me into another vehicle and covered the difference. Definitely will use Turo again. They were much more affordable than traditional car rental companies.

New to the area so I didn’t know too much information. Help gain what I really wanted. Brilliant. Fun experience, the town is very interesting. The parking was fine, most interviewers conceptualize a contractual arrangement with agreeable presentation. Great tour of LA. All the right scenes matched up with all of the right places.

We enjoyed the BMW and Sarah was a great person. It was cheaper than renting from a car rental and much quicker. We visited our son and grandson in Portland and the vehicle was great for all of us. We will use Turo again.

Great experience - perfect for testing out cars prior to buying them, as was the case for me. Easy local pickup and drop-off. Your choice of cars; on your terms. Easy to use App. I would highly recommend using TURO.

My partner and I used Turo to rent a Tesla model S for three days. This was our first opportunity to drive a fully electric car vs. hybrids, and being able to spend a few days and multiple charge cycles with the car answered many questions, making us comfortable about the technology. We'll use Turo again for shorter stints as we narrow down specific models. I can easily recommend Turo as our experience was trouble-free. Turo's site made locating and renting the right car simple, and the car's owner was prompt, helpful, and his communication perfect.

Overall good experience. Carly’s for a couple renting a great. One thing it’s not so clear is amount of wear and tear on the car. For example is it necessary to return it washed and done? Since it was an option at checkout thought it wise so I wasted an hour 45 minutes of my time trying to find a car wash and vacuum. If normal wear and tear or allowed that I could turn in some spots following a rainstorm and some dust on the floor mats because Neil + Kahn ** leaving plantation Oaks. But it’s not clear was inefficient. Must be exploited and clear return condition.

Great experience. Although not a new car, it was nice and comfortable. And clean. Great Hybrid Camry that saved us on gas expense. Refilled it at Costco & returned to owner who then drove us to Maui Airport. Our car owner is a retired mechanic that keeps his rental vehicles in top condition. Upbeat & funny guy who made everything go smoothly.

In my two times using the Turo app, my experience was nothing short of amazing. It was a luxury driving vehicles that were head turners. I will continue to use the app when booking rentals when I’m out of town.

Excellent first experience. Definitely will be renting again. Excellent vehicle condition, smooth process and user-friendly. The host was phenomenal. The car was the in line with the pictures and was super clean compared to renting from major car rental lines.

Our experience was great! Communication between the host and myself was seamless and I felt very prepared being a first time Turo user. The rental was exactly like described and pick up/drop off were made easy! There were some toll charges that were requested after the trip and I had no problem paying.

This was my first experience and it was by far my best rental experience. The ease of use with the app was a great surprise. I enjoyed the wide selection of vehicles in my area all at affordable prices. Turo made it easy for me to extend my trip and customer service agents were available to answer all of my questions. I am beyond happy with Turo.

Great trip experience!! The owner of the car was fantastic and saved me the time of having to go to the car rental line. Plus the rate was nearly 40% less than the car rental companies! I would highly recommend using TURO!

First time user - Liked it but... I picked up the car and wasn’t aware there was a process to inspect the car. It wasn’t until I brought the car back that I was prompted for the “before” pictures realizing them that I could be liable for something I didn’t do. Some stronger verbiage and demo for first-time users would be helpful.

This is the 3rd or 4th time I have sent a review of TURO, of how dissatisfied I was with the service and yet you continue to ask for a review of my experience. After being left hanging at the airport, attempting to contact the host 3x and never getting answer, after calling customer service 3-4x and being put on hold each time...when I finally got the car it was dirty AND I had to get it washed myself...well needless to say it was the first AND LAST time I will use your service. Please REMOVE my name from your mailing list.

I rented a car from Vlad in Los Angeles and it was a great experience. Vlad is friendly, professional and his car (which was a hybrid) was great. He was very flexible about delivering the car and picking it up. I highly recommend renting from him and Ola. The experience was made even better because I saved over $100 had I rented from a car rental company. GREAT EXPERIENCE! :)

My Host was excellent and the vehicle was perfect for my travel needs, looking forward to using the service again! Pick up and drop off was seamless. I Have recommended this service to my friends and family. I am looking forward to renting something nicer for in a special occasion. Lots of beautiful vehicles available.

Moving back to the US after four years in Europe was challenging, but Turo was a pleasant surprise. We were able to rent a vehicle for the family before we arrived and it was an easy process with high value. Definitely would do it again.

First time user. Saved money, had no problem with app or communication with owner. Vehicle was exactly as promised and ran great. Super clean and perfect for our needs. Pick up and return at airport was also no trouble. Will very likely use Turo again.

Rented Tesla Model X from Tesla Rosa. Car was cleaned prior to arrival. Owner was responsive to any questions. Car was fun to drive. Will highly recommend. Rented car for my son's birthday and he loved the experience as well.

I am a first time Turo user and I am so happy to find a great experience. It was so easy from start to end. I would highly recommend Turo to friends and family. Thank you for a great car for my vacation in Southern California.

Can’t say enough bad things about this company to be honest. Please be weary before renting with them. Customer service provided no help. There was an extra fee tacked onto my rental and when I tried to dispute it, the guy I was talking to - Victor ** - just discontinued emailing me out of the blue. I then tried to contact customer service online and the gentlemen there just beat around the bush about how hosts can add fees based on their discretion - this is very shady. Instructions for rentals are incredibly unclear and they tack on fees left and right. You think you are saving money on a rental, but there are so many additional fees that you end up spending more than a professional rental company. It is much safer to just rent a car from an experienced car rental company like Enterprise. Would definitely not use again.

I had a great experience with Turo. No problems at all. Everything went perfect. I will always use Turo. Gary was great and was on time and he communicated very well from the beginning to the end. Car was very clean and nice.

It was my first time using the Turo app and I was very happy overall to have been recommended of it by my friend AJ. It was economic and convenient! The owners are kind and considerate and stay in touch whenever I had a question. The only problem I found was that I received the Turo email about taking pictures of the car all around, a day later after I had already picked it up. I then ask the owner and they were kind enough to have explained to me. I’ll definitely consider using Turo again next time.

I disputed a roadside assistance charge I received on my account. On the second day of my reservation, the car wouldn’t start and I was unable to unlock the doors. Per the online instructions, I contacted Turo and a company was dispatched to assist me. I wasn’t informed that I would be responsible for this fee on the call. Additionally, as a guest I should not be penalized for maintenance of the owner’s vehicle. He was responsible for checking the battery’s performance before renting the car. When I disputed the charge, Turo refused to take responsibility or check with the roadside assistance company to verify my claim.

For my first time trying out Turo It was Very easy to do and and fun looking through all the cars available. The rest of my crew really enjoyed the SUV we rented from Bridgette. I would Recommend her Mercedes to anyone going on any trip anywhere.

Love using Turo to rent cars! The experience was great and easy to use. I used them to rent a Tesla and it was an amazing experience. Best thing about them is that you don't have to call anyone or go to a desk to get the car reserved or returned.

Within 200 miles after picking up vehicle the Check Engine light came on. We called Turo and the Cust. Experience was far from satisfactory. We were given the standard information on charges and policies etc., Turo did not attempt to contact the owner. We did and the owner was not reachable. In such a situation, Turo falls far short of a satisfactory experience. In addition, there is nothing in the vehicle selection process that gives any indication whether the vehicle is well maintained or not. Service Records should be mandatory for upload to give idea of vehicle condition.

Turo offers the chance to rent vehicles that you could never otherwise rent. Very smooth experience - car was in great shape and fun to drive. Owner and Turo were both great in communications. The Turo Valet lot near SFO was awesome - made pick up and drop off super simple!

I was nervous and skeptical about meeting a random guy to pick up a rental car, but I just got tired of being overcharged by the rental car companies. Pick up and drop off was smooth. I went over on mileage and reimbursing the owner was a breeze. The array of vehicles that I had to choose from was plenty. I recommend to any and everybody.

The whole experience was great and stress-free. Super simple and the Host Danny was amazing. No complaints here. Great prices, great service and a user friendly app is a plus. Keep up the great work!!

From start to finish my experience renting a car through Turo was extraordinary. Over many years I have rented with probably every auto rental company in the US but nothing even comes close to the Turo experience. Indeed, I initially rented with Turo because the national rental companies were ridiculously high. I did so with great skepticism, but from the moment I started the rental process, my concerns began to diminish. Believe me when I describe to you my experience that I am not a shill for Turo.

Car is a little dirty and we had to put air in tires. But other than that it was a great easy experience. He made it so easy for us. Convertible in California is great!! We were there for a softball tournament and fit everything In It perfectly. And my daughter is a catcher.

Turo should work on better customer service and have better regulations when people renting the cars cancel at the last minute. Not only did we have 1 cancellation on a car but TWO. (I can give you reservation #'s if you need them) I had to go through another rental car company for a car at the last minute costing me more money. Then we managed to get 1 through Turo but so not worth the stress on a vacation. Will not recommend Turo.

Kyrylo was an excellent host, car was clean and was puntual. His yellow Mustang met all the expectations for a cruise in the sunshine state. Overall great experience, the only thing I would say it's a miss the charge for delivery.

I contacted TURO Support and was offered absolutely no assistance whatsoever. I described the situation the them and the only thing I could get out of them is that they would "make note that I called". Absolutely terrible experience from TURO Support. My host, Ozzie was phenomenal.

Fabio was very forthcoming and very professional. Pick up and drop off were a breeze and I will definitely rent from him anytime. Also, Turo itself is excellent. I would definitely suggest Turo to everyone I know. I think the whole idea of Turo is brilliant and whoever came up with it is a genius.

As a first time user, I was more than pleasantly surprised by this experience. It was simple, transparent, and very efficient. The car I rented was delivered on time, was clean, and the owner, Brian, could not have been friendlier and any more reliable. I will undoubtedly use Turo again and specifically Brian when visiting South Florida.

Traveling from Oregon with 3 boys under 15 can be a thing. ;) The car rental portion went beyond smooth. The description of the car was spot on. Most importantly the ease of pick up & drop off was effortless. The owner of the car was beyond quick with communication as well as answering any questions that came up. We saved a lot of money & the experience was head & shoulders above renting through a company.

Great experience. I booked right away, Jamark had instructions for me for pick up and drop off location. Location was safe and very accessible. Car was clean and had gas. I was able to contact Jamark with any questions and concerns.