Turo Reviews

We had to run to a business meeting the second we got off the plane. They had the car ready and waiting for us in a very convenient spot. Couldn’t have been an easier trip especially with their flexibility, they saved the day!

Excellent transaction! Easy pickup and drop off ! Host was very responsive! Car was spotless and ran beautifully! Would do it again a in a heartbeat! Host had several other beautiful cars available! Made our Florida trip that much more enjoyable.

Shane delivered as promised. This experience was so hassle-free that I thought was using a car I owned. The car was very easy to locate when I arrived at my destination, and the was even easier to drop off when I departed. Awesome. Thank you, Shane.

This was my first time using this service and it was a great experience. My host was amazing and very patient with all of my questions. The check-in/check-out process was easy and the app walked me through it step-by-step. I will definitely use this service again!

Troy was on time and the car was very clean. The car was in great condition. No noise. It was a quiet and smooth ride. Great on gas! Only had to put $25 in to fill the tank back up and that was premium gas like he requested.

So much easier than dealing with any car rental agency. Everything was just as expected. Will definitely be using Turo anytime I am in need of a vehicle while traveling. Also the vehicle selection was endless and the convenience was great as the vehicle was delivered to my hotel.

My rental went very smoothly, with a last minute change of hosts handled well by the Turo team. The arrangements with my new host, Thomas, were flawless with clear communication of pickup and drop off conditions. The car was immaculate too. This was a great first Turo experience.

RH was our great Turo host. She guided us step to step through the rental pickup and drop off process, She was quick to respond to all of our questions. Our vehicle’s amenities were described accurately and responded very well. We will certainly try a Turo rental again!

The car was fun to drive and well maintained. It was clean and full of fuel when we picked it up. The only thing that it needs is the windshield wipers could be replaced. We had no issues with anything during our trip at all.

It was way cheaper than any other car rental business, the vehicle ran great and the people were really nice. They are also willing to deliver the vehicle to you, it was just a far better than I had when talking to other car rental establishments and with this being my first time ever renting a vehicle, I can't say enough. It was great.

Great experience with Turo and the renters I’ve rented from. Only suggestion is better rewards for long time renters of the app because the rewards aren’t that special for all the money I’ve invested from renting out cars through Turo.

Kevin was communicative and helpful - he even accommodated a last-minute schedule change. The car was in great shape, easy to operate, clean and so fun! A perfect convertible for a beach vacation and very easy to park! I would highly recommend this host again. The next time I’m in Southern Florida, I’ll definitely be booking this beetle!

It was easy to use the app. The vehicle was clean and in good condition. Carlos was quick to provide pick up and drop off instructions. The vehicle came equipped with toll pass so we did not have to worry about the toll roads and having change. Carlos provided the total of tolls we used and provided several options to pay.

This was my first time using Turo and it was excellent! The host provided all details for pick-up and drop-off at the airport which was a plus especially for drop-off. Vehicle was exceptionally clean. Definitely would recommend and will use Turo for future trips!

Fast, kind, easy to use and pick up. Great service from the host and also the platform, I will do it again. The vehicle was not the newest, but it was what I expected to receive, the platform has vehicles for all kind of budgets.

It was a Great trip. It was a reliable and safe car. It was an affordable price point for the amount of time rented. There was an easy drop off and pick up location. We had a great host. I would rent again through Turo and Mark especially.

Everything was beautiful, the car is well kept and the service was excellent. I will definitely rent from Mrs. ** again. She is very professional and made sure my needs were met for my trip. So if you're looking to rent a car without the hassle give her a try.

This was our first time to use the Turo company. We found it to be very easy and met every expectation that we had, and then some. We’d be happy to recommend this company to our friends. The whole process was simple, and great communication. Appreciate our host so much. You did a great job, answering questions, and taking care of a small issue that arose quickly.

The car was clean and easy to find given the instructions. We had no issues with the car during our stay, and would definitely use Turo again for car rental. Upon return, I had a little trouble getting the box locked but finally got it.

I worked with the nicest guy. My car was clean, smelled lovely & was parked in the front row at the airport for me. Turo offered better deals than any other competing car companies as well. This app was easy to navigate and my host was very, very responsive! I even had to extend my trip and there was no issue whatsoever. I’ll be back

This was my first time using Turo, it was a very pleasant experience. I usually rent from Avis, never again! Thanks for a great time, will def use Turo again next time we travel. Thanks. I really liked renting from Travis, he had a huge variety of cars to choose from.

Turo stayed in communication and provided excellent shuttle service along with clear direction to locate the Honda. I really enjoyed the vehicle and the level of cleanliness was amazing. No vehicle issues and it was easy on gas to refill. I will definitely use Turo again for my trips.

I’ve used Turo twice now and I find it great, easy to work with, and very convenient. The two vehicles I’ve used were in good condition and the owners were great in terms of communication. Prices for renting vehicles are amazing compared to other renters and that’s what brings me back to Turo.

First time using Turo and what a great experience. I travel and will use again. Easy pick up and drop off. Great communication and ease of the app. Searching and costs were very competitive and within a great price point.

When my first car got canceled at the last minute I was given other options right away. I was able to take my trip as planned with no delay. Easy pickup and drop off, no hassles. Friendly owners. Very convenient process. Would definitely consider using Turo in the future.

The entire experience was amazing and getting the car early in the morning was quick and easy. The car was great and exactly what I thought it was going to be. We will be using Turo for all our trips from here on out.

Great communication! Outstanding vehicle! From start to finish the experience was truly enjoyable! I will be renting from XO again next time I am in town! The M4 is the real deal! The hosts were very quick to reply and accommodate a smooth pick up and delivery! A++!!

Honestly this is how we will be renting cars from now on. Super easy. I love the fact that you actually get to pick your car, unlike traditional car rentals that basically let you pick from a category of cars like mid size SUV and you get what you get. Fantastic.

What an awesome drive, the vehicle was everything that was listed in the description. The host (Undrea) was great, responding in a timely manner, communication was on point. As a first timer, I will definitely use Turo again. The website is easy to navigate. Once application placed, I received a response from host within 3hr.

Great straightforward experience as always. Better value when discounts are offered. Will always compare Turo prices with major car rental companies before booking as Turo is usually the most affordable. Convenience goes a long way. The App is easy to use and I recommend using this for car rentals 100 percent.

Got to destination and Turo reserved car was canceled last minute. Turo gave us options, one was to hire a different car for the same time frame. Owner very obliging and we ended up with a great experience. Would use again

My hosts were great communicators, It was as described, A smooth ride that made my trip a breeze, Pick up & Return was very easy & the location was also well thought out. Rent from these hosts for a great Turo experience, I look forward to renting with them again.

It was a very good experience. I will gladly work with Alex again. Car was neat and well maintained and he dropped off and picked up the car at the train station. Alex was easy to work with and was very cordial. He also helped me through the app to complete the deal.

Awesome time. This was my first time and I was great. I had a good time and it ride super. I would rent it again for show. Great car. Great on gasoline. **** Host was good at pick up time and drop off time

I had no problems at all! There were no long lines to wait in, no hateful reps to deal with. It was the easiest car rental experience I ever had. My host Ebonee & her husband Gregory was the nicest people. I will never use any other rental company again! I LOVE TURO!

The car was great the price was great. The truth is I was a horrible guest. I am ashamed of myself and the actions I made. He gave me the car full of gas and I didn’t fill it back up. Shame on me. Some real broke boy behavior. Then I had the nerve to dispute his rightfully made invoice all because I’m a broke boy suffering to make ends meet. Well no longer I will pay the invoice. All praises to Chotik.

This was our first experience with Turo! The app was extremely easy which is a bonus for older adults! Super seamless to use!!! We found a vehicle for adventure and were blessed with amazing hosts!!! Our hosts elevated our Turo experience to next level!! Excellent communication with our hosts through Turo! We will definitely be using Turo from now on!!! Thank you so much!!

Renting from Turo was a great experience! I am telling anyone that will listen that they should use Turo. Going so far as to pulling cars up in the places I know they will be visiting. Kind of like the greatest thing since sliced bread.

We picked up a car from Jorge. The car ran well and it was in good condition. We even ended up extending it a few more days. The transaction was quick and easy and the host was pleasant and attentive.

The roads are pitch black at night so if miss your turn and GPS doesn't know some roads are closed. It take a minute to get your bearings. My suggestion is leave early so that you have daylight on your side. 5 star rating from me. Excellent service.

He was great.. On time dropping the car off and picking up.. Any questions I has he answered right away with not issues.. If I ever go back he will be my go to person. Car was very clean. He was very friendly and respectful.

We loved the car and our experience was definitely 5 stars!!! It was comfortable. All the passengers had plenty of room and loved all the bells and whistles. We loved the weather in Vegas and if we go back I’d use Turo again.

Rented for the first time with Turo. Very smooth pickup at Bob Hope Airport. Andre (host) responded immediately to questions. Car was clean and as advertised. Great first experience. Too bad weather was too bad to take advantage of the convertible.

This will be my new go-to for renting cars! This experience was so simple - great car, great owner that was easy to communicate with and provided very clear directions on how to get to the car, easy pick up and drop off. It was easy to add additional drivers once I realized we needed those. Such a great experience all around!

The car was great! Everything worked and it was a good ride, very efficient. Had no problem communicating with the owner, everything went smoothly. The car was clean and had Rain-X on the window and could see clearly. Would rent again from him.

Loved the system of how it works. The car was great and very clean. Ran great. The car owner was courteous. Overall I had a great experience and will definitely do it again. I will recommend this app to other people.

I hate car rental companies, which have become unreliable. Renting a specific car, from a real, friendly human, is far preferable. I had a great experience and will never go back to the companies. Knew what I was getting, had easy communication through the app with my car owner, and it was all just as I hoped -- easy and smooth. Yay, Turo!

I had never heard of Turo but was told by a friend it was the way to go. She was right, this experience was fantastic. My “host” was kind, responsive, and helpful. The selection of cars was expansive, the prices very good. I will definitely use them again.

In a pinch for a last-minute rental and Turo came thru. Abe provided an excellent option at a fair price. Excellent instructions for pickup which for a Turo rookie was very helpful. Check-In instructions were clear and easy to follow. I will use Turo again!

The car was great and just expected. Easy to get and get in. My only complaint with is with the $150 cleaning fee I was charged for sand on floor mats. I specifically asked the host if I needed to vacuum or wash the car and he said it was not necessary. I also read the rules on per Turo on cleaning fee charges. It states that unless it requires excessive or professional cleaning then you will be charged $150 cleaning fee. The sand was white sand on black mats nothing that shaking or vacuuming the mats would’ve taken care of. After talking with the host he said he requested Turo to refund my $150. They refunded only $75. I chatted with someone on live chat about the remainder of the $75 and he said he would get back with me and I have not heard anything.

My first experience was horrible. I planned my trip about a month in advance. The day before the scheduled trip the host canceled. I had to make another reservation and pay an additional fee. I thought It was very unprofessional which made my experience extremely horrible.

The vehicle was very easy to pick up and drop off but the overall vehicle condition was poor with many features not working as no controls on the center console were not functioning and bad tires that had caused sliding when it rained under normal driving.

There were plenty of options of cars, many of which came with free delivery to PDX. The person I rented from was easy to work with, communicated quickly, and provided a seamless experience. The price was also better than most national rental companies.

Using the app to navigate through was a breeze. The host I rented from was amazing! He was very communicative, and responded to any question or concern quickly. I’d use his vehicle again without any hesitation. The vehicle I chose was a Tesla model Y long range.

My brother and I rented Paul H's Porche Taycan for our parents' 70th birthdays. Paul was a responsive, flexible, and transparent host. The car was immaculate and very fun to drive. We went on the Pacific Coastal Highway and my parents got their first taste of an EV in style! We went a bit over on the mileage, but paying for that extra was easy. I would totally be interested in doing something like this again.

The customer service was great and the car ran and smelled good. Would definitely rent again. If I had any question he would answer the text or the phone. He was very patient with me and easy check in and out. I am still learning how to use the app. No complaints, In my book he gets five stars.

I enjoyed using Turo! Selecting the car was super easy! I had my car picked and my trip planned and paid for in about 10 minutes. Communication with the car owner Stefanie was excellent! She responded very quickly and made me feel comfortable! I will continue to use Turo for all of my future trips!

This was my first trip with Turo, and I would use it again. My host was very communicative, and accommodating. I felt that the price was fair, and the selection was vast. Any make or model is there for the choosing. It was also my first time in a Tesla, and I enjoyed that experience as well. The pick up and drop off procedure was easy and fast.

This was actually my first time booking with Turo. I was recommended by a friend and kind of skeptical. However I was a bit upset because on the day of a couple of hours before my trip I was informed that the car was cancelled. I was highly upset and very disappointed. It wasn’t any communication beforehand of her w when & why my booking was cancelled m. Nevertheless I reached out to the host and turo. Turo was very accommodating, found me a new vehicle (a better one with more setting and made the trip more comfortable) even though they didn’t ask what type of vehicle was needed/features etc but it turned out to be PERFECT. Turo was fast and knowledgeable to get the job done to get a vehicle in enough time to enjoy my trip. Thank you turo.

I had not heard of this service before, until my daughter mentioned it to me. We were looking for a nice vehicle to ride our family in for a family function during the weekend. After seeing the ratings of our host, we traveled about an hour away to pick up vehicle from her. She was very kind, accommodating and flexible and made herself readily available for any questions we may have had even if just to ask what a certain button did! I really enjoyed the experience and it was great not having to hold the normal few, hundred dollars on my card in order to rent a vehicle. This will be the new way that , I rent a vehicle when needed, from now on. Our host, Miss Kimberly, it was amazing!

Jessie was amazing and very helpful for my 1st time using Turo. Besides taking pictures of the vehicle, everything was seamless. Couldn't have been a better ending to a great 1st time. I will definitely be using Turo again in the near future.

Everything went just as plan except the airport was so huge. I didn’t think I could find the car. He stayed on the phone with me until it was located. Communication was awesome and the car was exactly what was said in the description. I was very pleased.

Great communication and was impressed with how quickly they were to respond. Clean vehicle and easy to navigate. I loved the chat box with the business. They were great at the beginning and the end. Will use again for sure!

I have rented cars before, but never with Turo. That will forever change. Anytime I need a rental vehicle, I will be using Turo. The process was SUPER smooth and I would highly recommend to anyone looking at renting a car!!

David was super nice and attentive through the whole process. It was my first time using Turo, and he made the experience great!! I would use the service again if that meant it would go as smooth as this time.

I'll be using Turo again when I travel.

Had a great experience will definitely use them again very helpful and made it easy to pick up and drop off the car. Satisfied customer will be using next month had a large section of cars to choose from A +++.

Definitely recommend. Peters response was prompt, shortly after booking. His directions were clear and thorough. Car was clean. Would definitely rent again in the future. Vehicle was a great value I was not disappointed. My son and his prom date had a good time getting to the prom in style. Peter came through at the last minute after a prior booking fell through. So yeah Peter.

My host cancelled my reservation 10 minutes before my flight was to land and I was to get the car. The customer service rep that assisted me was patient and helped me get another vehicle of the same or better quality and helped arranged for it be at my hotel by the time I got there. Kuang, the new host that helped me was also fantastic. These 2 turned my experience from being a 1 ⭐️ to a 5 ⭐️ because of the service they provided and the quickness and urgency that they reacted.

We enjoyed our Turo rental car for our trip over to Missouri. The car was clean, it ran great, it was reasonably priced, and the communication from the host was great. I plan to use Turo again for our trip to Boston/Cape Cod in June. And will plan to use Turo more in the future because it is so reasonable as compared to traditional car rental companies and the car selection is so much better.

From initial contact to the vehicle drop off was one of the easiest transactions I have ever encountered! I couldn’t find a rental anywhere so I tried Turo & they did not disappoint! The app was easy to use & the host was attentive to my needs! Thanks Turo!

Everything was on point. I will use the app again and tell everybody else use it as well. Great excellent service from the renter. Car was clean outside and inside. Full tank of gas. Again I will rent from him

I was skeptical at first when I was deciding whether or not I was going to book through Turo. I finally decided to try it out and I am very happy that I did. I rented a vehicle for the weekend and it was dropped off at the airport and the host left very detailed instructions to get to the vehicle. It was much cheaper than traditional car rental places and I didn't have to worry about waiting in line. I would definitely go through turo again.

This was our first time using Turo and it did not disappoint, Turo will for sure be the only way we will be traveling from now on, super travel friendly, affordable and user friendly and the best bang for your budget and best way to make the most of your trips

Was top notch, the host was informative and pleasant. Also, very accommodating as my flight got in late and they went above and beyond to make sure I still was able to pick up the car! I will definitely use this service again

Owner claimed a scratch on the car 12+ hrs after picking it up. My drop off pictures were dark given it was in the evening, but you can see there is no scratch in that location the owner claimed. I escalated to Turo's claims team. The owner claimed another dent without telling me initially, and Turo's dispute claim came out to $450+, and they charged me citing the drop off picture was too dark to tell. The Turo Representative told me that they take everything within 24 hrs of drop off into account. How is that fair? Owners can scratch their car in that 24 hrs and put that liability on the renter? Turo was extremely unhelpful. I've heard this happening before with another friend, but thought it was a one-off event, but then it happened to me. Would much rather use a rental company, they are cheaper and won't scam you.

Nicco was a fantastic host despite our major flight delay. Clean car. No issues, easy drop off. We picked up at the airport which was easier than expected. Communication with host was very prompt with immediate availability for troubleshooting.

This is my new go-to vehicle rental. Being able to pick the car up in the parking structure rather than waiting at a checkout counter sealed the deal. The car was clean and in good working order. There was a bit of a learning curve with the app, but I was more likely than not overthinking it. All-in-all it was a great experience.

I like the vehicle I had! The instructions to retrieve and to return the vehicle are precise, clear, and easy to understand! The vehicle was spacious at all. The instruments that I required it rode nice and it was clean.

Great customer service!! The car was nice and clean. The car was shaking and jerking little, Called owner about it. He said he would have the car checked when I return from trip. My trip overall was ok minus the shaking and jerking.

My family and just returned from a holiday in Oahu where we rented a Jeep through Turo. This was the first time I’ve ever used Turo and it was a breeze. My wife and I will be using the service in the future.

My host (Rick) was very accommodating and understanding. His assistance was greatly appreciated. Could not ask for a better host. The car was perfect. I got everything as described and more. When in Atlanta give Turo & Rick a try. You'll not regret it.

My slingshot was amazing for my birthday weekend in Vegas. Just what I needed and very affordable and the drive was mind blowing. Great experience. Give 10 stars. If in Vegas I highly recommend using Turo and the people. Accommodation was hassle free. Very great experience. Will be renting again.

I had a great time driving around in this great car. The Porsche was very clean. I would recommend this renter anytime. I’m always looking for my next car and this has been a great way to learn what I like. Thanks!

I had never heard of Turo but was told by a friend it was the way to go. She was right, this experience was fantastic. My “host” was kind, responsive, and helpful. The selection of cars was expansive, the prices very good. I will definitely use them again.

My entire Turo experience was excellent. Everything went flawlessly from the time I picked the vehicle up until I returned it. This was the first time I used Turo and my host was extremely helpful in answering questions and making recommendations.

We had a very good trip. The van rode very smooth. It accommodated our family. Mr ** was very easy to work with. The van was clean and in good condition. We drove to Orlando. We drove to Tampa to Bush Garden. We also went to Coco Beach and NASA space center. We traveled with no issues.

Using Turo came in handy for our family. We were heading to Florida and wanted a bigger vehicle to accommodate our long drive! Plenty of options to pick from and we found our perfect vehicle! Easy to use and a great service.

Sany is amazing. The vehicle was in great condition, reliable and super clean! She was prompt, excellent communication, left us extra goodies that came in handy. She went above and beyond to make sure we were satisfied! I loved the remote unlock/lock feature.

Host claimed that I returned car 1 1/2 hours late and added over $30.00 to total charges. I sent receipt from Uber driver proving that I left property for airport at 7:26am, 4 minutes before designated return time. Key left in Dropbox. You will not catch me using TURO again.

The experience was amazing. We had never used this service before and I was nervous. Everything turned out beautifully and we picked up the cat at the airport and returned it 5 days later. The credit card was charged the exact amount and the experience was easy. I will use this again!

Used Turo for our trip to Hawaii. It was great knowing the exact car and how much luggage space it was going to have. Get us at the baggage claim curb and departure curb when we left. Always on time. Overall great experience.

I would definitely rent using the Turo app again! My host quickly responded and thoroughly answered all my questions. The car was clean and as described! Pick up and drop off went very smoothly. I would recommend Turo to my friend!

Ike was a great host everything was quick and easy no hassle the car was clean and ready to go. The host communication was good the whole time. The rules were laid out clear to read on the app. I will use Turo again.

The communication was great from the start, along with a fantastic vehicle and timely instructions with the process. I will definitely be using this site again in the near future. The host was outstanding along with a spotless vehicle. The ease through which we were able to pick the car up and drop it off was very stress free.

Turo was easy to use and is definitely the way to go when looking for a vehicle to rent. Vehicle was exactly as described, very clean and ready for our trip. Highly recommended and would not hesitate to use this service again.

My experience was great! Booking was easy and hassle free. The prices are competitive and car options are great. The owner was responsive to questions and reliable. I would definitely use again! I would recommend this to anyone, hands down.

We rented a slingshot from Vegas drop top. Not only was the price almost unbeatable, but the customer service was phenomenal! Truly second to none! Answered all questions we had, gave us directions to a few places, and were very friendly! Would definitely recommend and I will be using them again when we go back to Vegas for another vacation! Thanks drop top, you really helped make our trip a great one!!

Great additional piece to a great evening. No complaints, initially nervous as a first timer but the transition pre and post was very easy and enjoyed every bit of it. I can not put into words the experience I shared.

Response was quick, dropped the car off in a timely manner for it to be short notice for the same day.. Accurate description of car and a nice person.. Car was in excellent condition, nice and clean!! Will rent from Ramin again!!

Had to rent a car, to take my kids on Spring Break, so that everyone fit, comfortably. Car was amazing and definitely what I needed! Will be coming back, next time I need to rent a car! Host was amazing with communication, any time I needed to write him, and was awesome about me needing to extend my trip, by a day!

Just as I was going to gather my Turo rental, the owner contacted me to tell me the engine light was on and he told me "not to worry." I was worried, but had no other options at this last minute. I found my car parked in the garage and immediately wondered how I would be able to remove the car without a steep parking garage fee. I was correct.

The service is easy to use and has features like 3rd party insurance options and 3rd party logging of before after pictures that make renter and rentee feels safe I think. The in-app communication is great for making seamless comms before, during and after. I got what I expected and more. And price was great.

We recently took a casino flight to Laughlin NV with the idea that we had a confirmed car rental reservation when we got there. Long story short, no rental and no available cars ANYWHERE!! Was a little skeptical when we found and researched the TURO rental site but am happy to report it was an amazing experience. So easy and quick; our host was amazing, easy to contact, gave specific instructions on pick up and delivery, and the car was a dream to drive. Will be using this site for any future car rental needs. Thanks Turo and Jeff!!!! ❤️

The car was phenomenal and excellent on gas. The owner was helpful and courteous. He checked on me during my rental. Car was clean and easy to locate. I have come home looking to purchase one just like it for my personal use. Really good first-time experience.

My experience was phenomenal. Tom was such a great host. He contacted me 24 hours before rental to confirm and to let me know exactly where he would be waiting to hand me the keys. He was attentive to my messages and replied in a timely manner. For drop off, he met me at airport and even helped with unloading our luggage. I would really recommend anyone to get their car rental from him. Overall, my experience was the best I’ve ever had. Mahalo to Tom.

Everything with the rental through TURO went Fantastic! The car was clean and almost new! Easy process to navigate. For a first timer, I was a little skeptical. Now, I am impressed. I will definitely do this again. Thanks Turo!

First time renting thru Turo and I must say it was very easy to do once you pick the vehicle you want the host responds really quick. Host gave specific directions to pick up the car. The car was in great condition and clean and smelled really good. Will recommend over a regular rental.

We got a dead battery in a grocery store parking lot. We notified the host and she had us contact Turo support and she would do the same. We were told someone would be dispatched and we would be sent the info whenever they leave. We waited over an hour and heard nothing. I called and was told “no one wants to drive out there”. That is nuts and beyond unacceptable.

This was better than I expected. Payment was simple, selection was too. The logistics of car pickup and return were at least the equal of any rental firm, i.e., Avis, Hertz, with top level status. But more timely and simpler. Only small hitch was in car selection, when I asked for filter for only cars on Maui and still was shown, and briefly selected, one on the Main Island. Fix was very easy. No big deal, and possibly due to my 1st time use of your service. Will certainly repeat using Turo in the future!

This was my first time using Turo and it was awesome! I will def. use it again. No long lines at the airport waiting on a mystery car. Easy in and easy out. The price was good and the car was in great shape and clean. Thanks Turo

I go on my first Turo trip car, was great process, simple and easy....Return car and a day later guys sends me an invoice saying I went on 500 miles on car and trying to get me for another $100 coz I'm **! I was nowhere close to the 600 mile limit let along over 500 miles. I didn't even have 500 mile to go in the 2 days I had car...All my travel is on webcam. Totally bogus with the extra charges

Nice sporty vehicle. Kenneth communicates well. Access to the vehicle is clear and directions are easy to follow. We enjoyed the smooth ride. The car is amazing on gas. Do not, forget to refuel as there is an added charge later.

We were fortunate to escape the cold spring of the north and head to FL over Easter. The weather was wonderful and the Jeep helped us enjoy the sunshine. The drop off and pick up process was as described in the TURO app. The only flaw was the cell service while trying to use the app, but the TURO vendor knew that ahead of time and was understanding with any delays.

First off, you can't speak to the host unless you reserve and pay....so there's no way to actually know if pick-up addresses will be okay or not. So, I did. I talked to the guy, couldn't agree on a convenient pick-up strategy so I cancelled. THEY KEEP YOUR MONEY FOR 24 hrs before refunding. SO, I booked another ride. After all, it just didn't work out, no biggie. March 16, everything is confirmed for a convertible car rental in Miami with Jonathan C. I book my trip around this AND....April 7, I get a PM from the host advising me he had sold the car. Host did NOT cancel the reservation in the app. That notification went into my junk mail. Realized it April 17, while checking into Turo. Guy refused to cancel it, had a 4.93 star rating and an all-star host. I'm the one who had to call.

I was charged for things that I did not do. They charged me for an animal in the car because I had a furry purse and my hair was shedding as well so they charged me for having a pet, which is a lie. They send me pictures and it shows nowhere that it was pet hair. They charged me for smoking as well when the proof they showed me was invalid. They lied and scammed me out my money. I Will never be using Turo again. Also when I show on the phone with a representative they looked at the pictures and said that is has no signs of smoking! So that’s how I know it’s some fraudulent stuff going on.

Had to go back home to resolve some business and at the same time I visit some family members at the same time. The business was resolved and I was able to close the deal. I was also able to visit with friends on this visit.

It was my first time using Turo. I’m on the fence on whether it was worth it or not for a couple reasons. First, I hadn’t realized the car was owned by a smoker until the second day when the car really had a smoke smell and it stuck with me away from the car. I should have checked into that but I assumed it would be similar to renting from a rental company which is normally smoke free. The second reason was the overall cost I had to spend to get a UBER ride to get back and forth to the airport from where I had to pickup and drop off. When the costs add up I would have been better off paying for an overpriced rental car. Not to mention all the extra time that it took to get to the airport on time since I had troubles with UBER. I chose not to complain about the smoke because I really liked the guy I rented the car from. He even offered me a ride to the airport which I turned down.

Renting was way easier than the airport or local well-known rental companies. Everything was fast and as agreed upon and went very well. Will rent again and again. Host was very nice and had very detailed instructions. Loved it!!

First time using Turo and will definitely use again!! It was a very easy experience and our car provider, Kari, was so very helpful! I had a few questions and she responded so fast and so politely. I have told numerous friends and family about the Turo service!

After multiple attempts, the person traveling with me was unable to obtain a confirmation code while following the sign up protocol for being added as a second driver. He tried email, live chat and speaking on the phone with a representative over several days and was unable to receive a confirmation text or email in order to continue the registration process. On Friday April 7 about 40 hours before the trip started, I contacted Ted, my host, and explained to him the frustration as well as wasted time and effort trying to enroll a second driver.

Great experience and so fast. No waiting in lines, easy to communicate & navigate the website. Perfect to find different options of vehicles as well as price range. Already reserved my next vehicle from Turo. Great value for a rental and easy to pick-up.

Great communication. My questions were answered within minutes. The Ford explorer worked great. Needed a wash outside but that was not important. Good value. Easy to find and easy to leave. People were telling me you don’t need a vehicle in DC. They were wrong. Didn’t drive far but used it every day. A big plus.

My first time using time using Turo was easier than expected. We will be using Turo for our rental vehicles while on vacation every time now. This beats standing in line waiting hours for a rental car from a company. Thank you!

Turo has been great. I was able to get a car <24 hours of my car having mechanical issues. The care was up-to-date, clean, and nice. Overall, it was a very pleasant experience VS rental care services. I will be using TURO again. I found it to be super user friendly.

The whole process was easy to rent and pickup the vehicle. The van was great until we noticed the flat tire signal and we went to pump the tires. But the next day it had the signal again and we noticed one wheel was getting flat. So we took it to the tire shop and they said there was a hole and couldn’t patch it up. It needs to be replaced. I contacted the owner and he quickly responded and said he will reimburse us. But that did wasted 2 hours of our time to go sight seeing. Other than that everything was smooth sailing.

The Turo App was very easy to use, my 1st experience was very positive, and I will definitely be using Turo over the antiquated rental car companies moving forward. This type of service has been needed for a long time and I'm very pleased with it.

Fantastic experience...my very first Turo reservation. Premium car and premium service. Everything was as advertised. Well done! I will use this team again when I am back in Phoenix and if they operate in other locations. Thank you very much for making this trip a great one.

So much better than airport rentals! I used Turo on a suggestion from a client of mine. She mentioned the rental desk at MCO (Orlando) was a nightmare. She also used Turo and was able to avoid the lines. So I canceled my airport rental and started looking. Found a 2020 Expedition for slightly more than the tiny car the airport had available for my family of 4. We found our Turo in the parking garage quickly. My Inlaws spent 2 1/2 hours waiting for their rental, which had a leaking tire and ruined day 2 of their trip driving back to change cars. I will absolutely use again! They have high end cars too. Might just use for a date night!

The experience was pretty seamless and I'm happy with everything overall. Plenty of cars to choose from to suit any taste. Prices were reasonable. I'll use Turo again as a result and would recommend it to any of my friends.

This was my first trip on Turo, it went very well and the host/car were great. We were rear ended with very minor damage and I was contacted saying I need to cover the damage cost for something out of my control. I was not happy when I found this out as I chose the more expensive coverage option. Turo should, in my opinion, make an effort to help the host and rider in these types of situations. It leaves a bad impression that I would be liable for something I would not be liable in a rental car company vehicle, or in my own vehicle. This should have been handled with the insurance of the driver at fault and host/Turo, and not involve me in any way.

I was pleasantly surprised how easy it was to rent a car. I really loved how interactive and responsive the owner was. I felt taken care of every step of the way. I loved the ease of the pick-up and drop-off. I had to make changes after reserving the vehicle and the owner, Nick was very accommodating.

I was a little bit apprehensive, but the experience was wonderful! I did not meet the host, but he answered messages within minutes. The selection of cars was not overwhelming, so when I knew what I needed, it was easy to find. The overall price was much lower than a rental car, but within minutes drive from my house.

Everything was easy and just as expected. Communicating with the host was easy and productive. Pick up and drop off was just as expected and payment was as expected. Cusps to Turo, and cuffs to my host for his help and involvement.

The ease of the app is a plus not to mention the cost of renting a car. The vehicle we rented was clean and the host was a great communicator and provided very clear instruction. Had a great experience and will use Turo again.

Needing a car for a day, a friend referred me about the Turo application. Living abroad I had never heard of it. I was surprised at how easy it was to use and how thoroughly it described the cars, its owners and precedures. I proceeded to rent a car a Nissan, that ran great. Ricardo was an excellent host, who answered all of my question quickly, and thoroughly. All in all it was a very good experience which I will surely use in the future which I'm happy to endorse.

I have recently had to use the Turo service due to my vehicle being in need of repair. The service itself is practical and helpful but not very convenient. Booking is fairly simple but being able to retrieve the vehicle is a hassle. For people without cars that are in need getting to the car is extremely difficult. Not to mention the exorbitant prices that your service permits for a delivery ($120).

Although my first booking got cancelled at the last minute, I was able to find a better option and it worked out well. I will use Turo again. I also think it is perfect for those who want to test drive a car they are considering to buy without having a super short test drive at a dealer.

Great experience with our rental from Turo. Will definitely use again when I need another rental vehicle. It was a timesaver as well as cost. I am glad that I found out about this site from a friend. The offered insurance is even more affordable than that of other rental companies. I did not have to use thank God but it was nice just to have the option for it.

Sometimes clichés come in handy when explaining certain situations. I had to go to a funeral and was dreading it along with the drive. Until I was able to rent a fun car. Turo made it so simple too! My host was also very patient and responded quickly. Will definitely use again.

Felix was on top of it at all times. She answered all questions I had and helped in every way I would recommend her. And will rent from her again if needed. And I appreciate the chance to do this and I thank you.

Turo made renting a car not only easy but affordable too!! Highly recommend this service and will definitely use for my future car rental needs. Turo is an easy and reliable way to rent a car when needed. There was all different kind of cars to pick from.

What was described on the app was accurate. It was clean and exactly what we were looking for. Vehicle owner was amazing. He kept us informed throughout the process, by giving us clear step by step instructions as well sending reminders of due dates and times.

I booked a car this morning. I tried to contact the host for where to find the car about 10 minutes before the start time of my trip, but he did not get the message. That made me wait for 20 more minutes. I chose an extra about 2 child car seats, but the host did not know about it. It really delayed my schedule.

Car was easy to pick up, directions were very good. Communication with the car's owner was easy. I would take this route again when renting a car. We had no issues at all during our trip. App is convenient as well.

Great experience and value using Turo! I would highly recommend!! App was easy to use and account easy to set up. Communication was timely and efficient. Large vehicle selection and two way reviews were nice. Vehicle was impeccably clean and pick up and drop off went great!

The 1st vehicle I rented was not properly advertised. A few things didn't work correctly on the vehicle and it made it a hassle to do every day for 2 weeks. The end car I rented was amazing. It was exactly as advertised and the owner was quick to respond.

Great experience with Turo. This was the first time I had used it, downloaded a gift card easily. Booking the car was easy, pick up, drop off and customer service was great. Will never book another car from a big company as long as a Turo car is available.

The car was in bad condition the tires were so worn out that one of them popped on the highway making us late for an appointment we had that day. We checked the other tires and they were also worn out. There was an issue with the brakes as well every time we would brake the car would shake really bad. Luckily my brother is a mechanic so he was able to change the tire at the side of the highway but as customers this should not be something we should be doing. If the tires would have been properly inspected this would have never happened. It was my first time renting from Turo and I was not satisfied with my experience. Below I attached photos to show how bad the tires were this is a safety concern and no vehicle should be driven like this.

The Toyota Camry, that I rented from Miguel was in good condition and it ran great. It was easy access to the vehicle for pick up and drop off. And the communication with Miguel was on point. The car was in great condition. Clean and well Maintained.