Turo Reviews

When I returned the vehicle it was on a full tank and the vehicle was clean and the person I rented the car from said it was not full and the car was not clean. I was communicating with the person the day before drop off and the day of drop off and nobody was there to meet meet to make sure the vehicle was up to standard. I couldn’t take pics because I was trying to catch my flight. And tried to charge me a cleaning and gas fee.

Loved the Owner Tony, car was great and made my trip so much better. Seamless transition both arrival and departure. The car had the same systems as my car and driving it was a dream. Thank you so much! Tony was great all around.

I joined Turo and entered all the information correctly but apparently the system let me through even though my car was above the 130,000 miles. Someone rented my car and damaged it. They informed me that my car is above 130,000 miles when listed so they won't cover me. When asked what information I put in, they claim they don't keep that type of information. Don't rely on Turo's system to check to see if your car qualifies for their insurance. Your car needs to be below 130k miles, clean title, and no more than 12 years old. I messed up by thinking Turo's system would tell me if my car isn't eligible but instead it just let me through and now they're claiming not to cover my car even after taking their share of the profits.

The whole process from searching for a car to communicating with the owner, to pickup, driving, and returning was easy and enjoyable. I had a great host. The car was clean and ran beautifully. I could not be happier. Thank you to the developers for creating the app and this service. I highly recommend it.

From pick up to drop off I could not ask for a better experience. The car was exactly as shown, the owner was so easy to work with. The car itself was great on gas, fun to drive and roomy. Without a doubt, I would recommend this service and this owner for a fantastic experience on Nantucket.

There's something weird with the pricing through the site. I found a car and reserved etc but the billed price but was higher than the daily rate advertised and no one can reasonably explain why. The explanation I got reveals inconsistent/unclear price changes BEHIND THE SCENE. Also, the app and web site are very frustrating. Had to RESET password EVERY TIME I wanted to access the service. BEWARE WHAT YOU ARE BEING CHARGED... if you can.

My rental experience was great but my daughter's car was hit by one of your Turo owners Saturday night and you guys refuse to take responsibility. Now we have to claim this on our insurance. Probably will never rent another car from Turo because of this. Can’t trust if I have an accident you will refuse to take care of it.

First Turo trip and loved it. Curb side pick up was a huge plus. Carlos was there waiting and it took less than 60 seconds to be on my way. He even helped my wife load her bag. Car was as advertised. Great experience.

The service was great and punctual and host was easy to work with and no hassle. When I got the to picked up the vehicle the car was clean and ready to go, the same was also true when the time came to drop off the vehicle the host was there for drop off! I would recommend Turo and their services.

I rented the Tesla for a day trip to a bike ride at Sierra Nevada. The owner was great and trained me on the nuances of driving a Tesla. He was available when it came time to ask questions about charging and was quick to respond with photos. He was always pleasant and made it a great experience. It was a great way to demo a Tesla before buying one.

It was my first time with Turo, and I could not have been more pleased. The car was on time and clean. Sirni was a great host, and was very clear with his expectations. I will definitely use Turo again!

It was everything I’d expected and then some. Loved it. I’ll be back. Jesus was great to work with and extremely hospitable. He made my first trip easy. Car was nice and fun to drive. Makes renting a car a breeze.

Sid was wonderful. Excellent customer service. Great SUV, good gas mileage and clean. He is very attentive to the customers' needs. I will rent from TURO again and refer family and friends. He inquired about our trip going and coming, wished us an enjoyable trip to the beach. The process was quick, smooth and very easy. Even returning after business hours.

I absolutely enjoyed the convenience of comfort and ability of iPass on my rental. Wonderful weekend with wonderful memories thanks to my renter and his communication.. Would definitely rent from him again. Looking forward to convienance in the near future with Turo. Thank you so very much for the hassle free renting.. very much appreciated.

I have to change my poor Turo rating to a 3-star rating. The reason why I am doing that is, that I had a few issues with guest and that happened:

Agon's Toyota was perfect for our 5 day trip to Clearwater/Tampa Florida area. He was quick to respond to any questions and could not of asked for a better experience. The car was perfect because it saved us money instead of Ubering and lyfting everywhere. I Will def use the Turo app whenever I travel!

Great vehicle. Painless process and I had fun. However, for someone like me who had not used Turo before, the whole unlock car using the app was new and it would have helped if there was a video sent showing how this works. Now, having gone through the experience it seems simple, but I was a little anxious until I completed the check-in. Keep up the good work.

Experience Was great! Reliable service and great customer service! I’ll definitely use them again! Thank you! They provided me a GPS! We needed for our tour in Los Angeles! Turo is a great service! You let them know what time and they come right away.

This app is great for renting vehicles! I rent often when traveling for work and have always had a great, easy and convenient experience. Very simple way to rent a vehicle and will continue to use the app in the future!

Upon recommendation from my 30 something kids we gave Turo a try instead of renting for our 2 week vacation. Prices were good (need to account for increase due to insurance) but totally loved that all 4 adults were approved to drive without racking on increased rates!! Our host - Jaren - was very helpful! We loved the vehicle but still needed more luggage room for the 6 of us was the only drawback. Loved the app and communication was as well!

It was convenient, affordable. The customer service was excellent. Randy, the car owner was incredibly flexible. I would most definitely use the service again. I will also recommend Turo to others. Thanks for creating this streamline process for renting cars.

I am very disappointed in the customer service I received today from Jian employee number **. They were not willing to help fix a situation that I was put in due to their lack of responding. Also they said the promo code sent for fallkickoff was from a third party although the email said it was from Turo and they said they only allowed it to be used by the first 1000 customers which was not noted in the email. That should have been a disclaimer. Also they would not allow me to speak to a manager and when I complained and said I want to hear this from a manager I felt as if the same lady got on and repeated what she said. The service is horrible.

A guest got in an accident in my vehicle. Turo refused to pay for most of the damages. They also told me they would cover all of my Uber/Lyft expenses while the car was in the shop -- and then stopped paying when the shop found more things that needed repair. Turo also refused to pay for additional damages beyond the initial quote they came up with. Despite the fact that I was making Turo money and paying them even more for insurance, I ended up losing $4k after about 6 months of renting my car out. It's possible to make money on Turo, but the risk is too high! Do not recommend using this as a way to make passive income.

The app and website were very easy to use. Email notifications were helpful. All in all it was well laid-out and organized. I had a good experience with my first car rental on there. I guess I'm happy. Look forward to giving it a try again and seeing what vehicles are available and how the rates compare to rental companies.

This was a great option for family travel with wide selection of vehicle types. Our host was great with a couple recommendations in the area and accommodated our late arrival time and changing schedule on departure. I would recommend the service to anyone for business or pleasure.

Turo is the best thing you can use for renting a car. I enjoyed the BMW convertible so much that I wish I could have driven it home to keep. Christopher was amazing and I could not have asked for a better host. He made the trip even better for me! The process is very easy and I will not be renting a car but only from TURO!! I applaud YOU!

Super glad this service exists. Was able to have a really easy rental experience, way easier than ubering everywhere. Car was as expected, clean and gassed up waiting for me. Pick up and drop off was simple, never met a real person outside of chat. Thanks!

Turo is more cheaper than renting from other national car rental companies. And I’m happy that I can help local people in the places that I go by renting from them and not from big companies who are already have lots of profit. Also, it’s more personal when you rent from Turo.

Happy to with my experience however the app could be improved. Customer service is overall good but helping solve an issue because a big inconvenience due to being told there was no solution. Value is ok but Turo should review the pricing and also give an option for drivers to dispute the price after the trip.

The owner of the car I got was so sweet and helpful, he personally showed me the in and outs of the car. Also wished me a Happy Birthday. I definitely will rent from him again. The car was clean order and Style. Pick up and Drop off very Easy.

Is my first time with Turo and wherever you guys have it I will be your customer for sure. The process was very easy. Not lines to make. No tricks and everything as expected. The car was in excellent condition and very nice. Overall and excellent experience.

Start to finish a great way to give access to what travelers really want, a car that isn't accessible through the big guys. No lines, hassle free. Will use in the future for travel to our favorite destinations. Checking in and out was simple.

It was Great, so nice to be picked up at the curb at the airport, and the return was easy as well. The app provided all the necessary info to communicate and know what to do... Definitely will rent with Turo again!

I absolutely love using Turo app wherever I travel to. I always find nice people and nice vehicles to rent from! I am extremely satisfied with the people I get to rent a vehicle from. They are all really nice!

I was charged a late fee for being an hour late, 30 minutes of that time was spent waiting on the host to show up. How is it reasonable to pay a late fee at a value of almost half my rental cost, for me to wait on the host. Ridiculous.

I opened my account and never used it, until today 9/25/85 when I am trying to book the first time and it said that I am not eligible. I contact customer service and Paula ** asks me for so many requirements like I was actually buying a car, even for the last 7 years of driving record wt.? so the whole interaction was about me being a red flag and I had to prove something to them. It was so embarrassing the way they treated me. Like I told them before take care of 1 client before they become millions and your little app is not longer useful anymore. Good luck with that. STAY AWAY FROM THIS COMPANY AND ITS STAFF.

Easy pick up at airport and drop off. Keep was nice but there was an error light that kept coming on all weekend which wasn’t reported to me prior to my trip. Otherwise Jeep was fun and Justin was great to work with.

This was our first experience with Turo. I was very pleased with the outcome. Yuanbo was patient, courteous and flexible. I would highly recommend his car! It was roomy and very safe. Turo in the LA area is the best way to rent a car. Seamless process and excellent price.

My husband and I had a great experience with Andres and Viviana from Southlake Texas. Andres was nice enough to give us a full refund and Turo solved our problem. Please don’t hesitate to rent a car from Andres and Viviana, they’re honest people. I give Turo a 5 star!

Everything was wonderful. Customer service was A plus. Would recommend to anyone. He made sure everything was running smooth. I will definitely reserve more cars with him and through the app. Overall my Vegas trip was excellent, and I will be back soon.

This was my first time using Turo. I am a car guy and having a fun car to drive on vacation is important to me. Turo offered cars available for rent that I have not been able to find anywhere else. With this experience, I was able to rent a 2017 BMW M3 that was clean and in fantastic shape. The price was reasonable, the process was easy, and communication from picking up the car to dropping it off was great. The car was definitely a highlight to my vacation and I plan to use Turo for my vehicle rental needs on future vacations.

The entire car rental process on Turo is simply a pleasure. The platform has an expansive selection of vehicles and prices to meet your preference. Car owners respond quickly to rental request. Securing a vehicle is no hassle once payment is received. First Turo rental with plans for future partnership.

We rented a 2018 Honda CRV belonging to Ben ** and it worked out great! We booked the car over 2 months beforehand on Turo’s web app, and checked in with the owner about a week before to make sure we we still on the schedule. Communication and directions from Ben about the car‘s airport location was very clear, and check-in couldn’t have been easier. On Kauai if you rent from the commercial rental fleets you basically get your choice of a Mustang/Camaro convertible, a Wrangler, an econobox or a battleship-sized SUV. But with Turo, you can usually find whatever vehicle you want—and the CRV was perfect.

Good booking process, overall like the concept. Was disappointing when picking up the car at the LAX Valet location. In multiple places Turo says "save receipt, Turo will expense up to $20 of Lyft bill". Came in for vacation a day earlier (LAX to AirBnB night before due to flight), so on pickup day I took a Lyft from AirBnb, Turo agent at Valet refused to reimburse. If I had Lyft ride to from AirBnB to LAX then LAX to Turo they would have covered... not environmental friendly, convenient, or a positive experience. If you're going to cover up to $20 ride for using Valet, then cover it, don't make hoops to jump through. Disappointing yes, but I will likely use Turo again.

Turo is so easy to use both as a renter and rentee. I would use the services again. I highly recommend it! You can contact the car owner anytime which makes renting really convenient. Turo customer service will help with any issues you might have.

Newer and nice car. No problems or issues with the driving. There was a problem when I was trying to fill up, it kept stopping, but it wasn't full. I don't know what that was about! The owner was very nice and I would recommend and do business with them again.

Had a wonderful experience with the Jeep, the ride was cool, the under lighting was a cool feature, felt really boss like. Spent the day out in San Pedro at the famous seafood market, Definitely would highly recommend.

The selection of unique and cool cars makes Turo a no-brainer when on vacation. The fleet rental agencies are so boring and the cars are abused I just feel bad driving them. Turo cars are several steps above and you actually enjoy driving on your trip.

I love the way you guys do business and quick to respond. I love Turo already. Anytime I needed to extend, I never had any problems contacting the person I rented from. Turo did a great job keeping me updated on the time to return the car so I can say I'm very thankful.

Turo is a handy option to rent a vehicle of your choice. I have used Turo 3 times now and have been happy with all the vehicle owners. Turo uses people's personal vehicles. I had a cancellation due to a broken vehicle and I had to go back and rent a different one. I did not mess up my timing at all.

Great experience, great host! Loved the pickup and dropoff at the airport. The host was kind and accommodating. Cost was a factor to me as I needed the car for a month. Will definitely recommend and use again.

Website would not let me schedule a one day rental. Chat took forever and no response for days. Eventually received e-mail saying I was approved. No phone number to contact and two previous owners canceled my one day trip. Eventually had to pay extra due to process taking too long. Vehicle was greasy and windows were dirty. Rental owner made it difficult to pick up the vehicle. Agreed to drop off the owner in Corona and then at trip end he demanded gas reimbursement. Overall poor experience and the entire process was stressful.

This was greatest experience I’ve ever had renting a car. I would definitely use Turo again. Great cars and great pricing. I would rent a car from Enterprise or Hertz again. This Turo app is very convenient. This was my first time using it.

Nice car, super convenient. Turo should really be a little more forthcoming. I got a late model Ford Fusion and it was advertised for $55/day, not a bad price except when I turned it a day later my bill was almost $400. No, did not exceed mileage or trash the car or any of that. My review is proof I'm fair. All the many "gotchas" though isn't. Renting cars from Dollar is cheaper. To be clear I'm griping about Turo being masters of the bait and switch, if you're using them to support the local business, ok, but I bet they get more than the car owner.

My first time using Turo. Nissan Kicks. Tim Dahle Nissan made the experience very easy and enjoyable. They brought the car to me at the airport and I returned it there. The car was clean and in great shape and ran well.

I was charged $20 extra for a cleaning fee even though I washed the car before returning it. Complete terrible company. Never use them. They will scam you. They are not customer friendly. I will never ever use them again.

We saved so much on a car rental for our recent Hawaiian vacation! We loved that it was a much more personal experience. If we needed any help we could easily contact the owner of our car with any issues or questions we might have! All around it was a really fantastic experience! I will definitely be using Turo for all my car rental needs!

Wow 1st timer to Turo. So easy. No hassle! Great service. Our lender was amazing! Great clean car! He was super easy to deal with. Enjoyed our day in Charleston seeing more than we could have without the car. Thanks!!!

Had a good experience. No issues with host or vehicle. The vehicle had very good gas mileage. It was delivered as stated. Quick response from the owner on any questions. Would use this site again if needed. Thank you for your service.

I have been a long term customer that of Turo for over one year. Picking up and drop off's were of no issues to me. However, when it comes to dealing with customer service, it has been a disasters! Over a year ago, you get to talk to people who spoke decent English, then things took a dive. Their CS team being replaced by offshore with STRONG accent.

Using Turo was very easy and I didn't have a problem or issue with anything at all. This was my first time using Turo and it ran smoothly. The selection of cars was great as you can choose whatever type of car your looking for. I will definitely be renting from Turo again.

The owner of the VW Passat I drove was very polite, and when I picked up the vehicle I had high hopes, given he had very positive reviews and he was very pleasant and punctual. Sadly the experience went only downhill after picking up the car. When I turned on the car multiple check lights on the dashboard were on (Tire Pressure, Light bulb out). I mentioned this to the owner and he said it was just the sensors and there is no issue with the car. I left and drove it not 10 minutes before discovering the vehicle shakes near uncontrollably over 45-50 mph, and I then felt the tire pressure light wasn't just a sensor.

My boyfriend and I had a wonderful experience in this little fiat! Very economical, and we had no problems with the car. The owner was very nice and explained to us everything we needed to know about the car. He answered all of our questions, and we returned the car the same way he gave it to us. Overall, it was a great choice for our car rental.

We were picked up promptly from the airport and the owner was friendly and helpful, would highly recommend to anyone. Excellent trip, she went above and beyond all expectations. We had a flight change and she gave us no trouble with changing the return time.

To start the host arrived 15 minutes late and we were just outside waiting. The truck was not cleaned prior to me getting it. Inside and outside were filthy. Flavio was really a nice guy and it was a cool truck. My little man loved it but I was bit disappointed to get a vehicle that was not cleaned before I got it. Had it been my first experience I would not come back again more than likely. I attached the photos of the truck when I picked it up from him where you can see the filthiness.

Super communication, easy pickup and drop off! Immaculate vehicle! The rental made our trip as we had plenty of room to relax and travel. Excellent gas mileage and GPS system. If you travel to ATL please consider Christina for your vehicle needs!

Had a great experience with Brian whose car I rented. I did return the car a few hours early. any way of getting a refund? thanks..larry..the car was beautiful and Brian was very cooperarative. I will use this service again.

Enrico was awesome! And was a great car!! Will rent from him again on my next trip to Chicago! Enrico made car delivery and drop off very easy. The TURO app and the website are also great to have. I will definitely rent from TURO again wherever I go. Tanks again!! Joe

Turo is super easy to use and very convenient. They have options that accommodate every price range and make sure you’re absolutely comfortable with the vehicle and the owner. I also love the intentional relational aspect they bring with this service.

Very easy to use. Can get great cars at or below the price of a rental car company, but not have to deal with their restrictive drop off or pick up hours. Also don't have to pay airport or other use taxes.

OMG this Nissan Versa was the shiznit. It was awesome. The AC was ice cold. The driving was perfect. It was the most perfect, most affordable vehicle anybody could ask for. As mentioned in the description it's not the nicest or luxurious vehicle on the Turo App but to get from point A to point B and a little bit of strip sightseeing it is perfect!!! Thank you so much Matthew for giving me and my girlfriend the opportunity to drive this very awesome car. I hope I may be back and re-rent your vehicle in the future!

So easy to sign up, choose the vehicle (in the price range and location), and the insurance coverage. The app is easy to use also. Excellent communication with the vehicle's owner and myself, and with Turo. When the vehicle I had chosen got into an accident, they immediately notified me and offered several vehicles with a $10 or discount. Luckily the owner had another similar vehicle and I was able to rent that one and stay with him since he had great reviews.

Turo was super easy and convenient. Gave me a chance to try out a Tesla while my car was in the shop. My owner delivered and picked up the rental, which I hadn't even planned, and it made life worth living.

Nice and easy to drive dream car for a great price, thanks to Dustin... only thing they should do more 1 day rentals be clear with any insurance issues, besides that, it was awesome... Thank you, will rent again.

WORST CUSTOMER SERVICE AND FALSE ADVERTISEMENT!!!! I have been waiting a week for a call from a representative. I went 5 days on my trip not being able to talk to someone in regards to adding an additional driver to my account. The vehicle was in good condition in the pictures and awful condition when we actually got it. The bumper was being held on my an extra large zip tie, big dent on the side, wipers barely worked (& it rained on our trip), car did not drive well at all, squealing belts, hard to accelerate, flashing tire and maintenance light.. should I go on?

I love the service. The app is very easy and convenient. So far I’ve had great experiences with all cars! The only thing is I invited a friend on Turo, she downloaded app and rented a car and I got an email that I would receive a $25 credit for referring a friend and I still have not received the $25 credit. That’s a huge bummer, otherwise I would have given Turo 5 stars.

Overall great experience. After checking every traditional car company around for a PHEV or BEV, I was able to finally find one (actually, several) through TURO. Marlon was patient and made sure I was comfortable driving an EV. When he learned that I planned on charging at home and work, he drove all the way to my work (over an hour away!) to drop off the cable I needed. Now THAT is service!

I rented a Tesla for over a week and the host (Tim) was very patient and pleasant to deal with. This experience was undoubtedly the best I've had renting a vehicle and was while traveling through the West coast for the first time. I'll recommend Turo before any other car rental service going forward. Keep up the great work, Turo!

I was in town to celebrate my girlfriend’s birthday and need to add some shock value. The Audi S4 was just what I needed. It was a surprise to my girlfriend and an even better look for me. We explored the city in style and luxury and didn’t have 1 issue. Customer Service is always top tier. I would definitely rent again.

Very good experience. Nissan Sentra was clean, good gas mileage, & good pick-up. Drop off was a little confusing. Also, I needed extra help adding pictures at the end and Roberto sent me a screen shot. It did help! I was also confused on how to end the trip. I will need to do better with the App. It said get started and I hit that but it just asked if any new damages. I will call for help next time. I have told everyone I know to rent from Turo. I have rented 4 times and will continue to rent from Turo only. Thanks.

This was my first experience with Turo & my host Nate was Awesome and made the experience a Great one for my wife, son and I! When I requested a bit more time to return the car he was understanding and approved it. I won't forget the awesome road trip and experience I had with the Turo Service. Definitely doing this again.

Cars are cheap and good condition. Fast response and live chat for help is all good Turo. Now you're my number one car rental. I recommend Turo for everyone who rents with Turo. Next time I wanna get a nice car so me and my friends will enjoy.

Cool car. Even when it’s super hot in Palm Springs the top down is great. A red canary is the seat you want to be in. Emma was the best. Arrived on time and was there to pick up on time. I would rent again, no question.

My rental experience using Turo was great! It was very easy and user friendly. The car was clean and well maintained. The only thing I didn't like is that the rental did not include unlimited miles, which caused the cost to be higher. Overall, the experience was good and I'd rent again.

Booked Turo one time in Oregon and it was great. Second time in Connecticut, car was dirty when we got it but we didn’t complain as we were on a rather tight schedule. Then after we returned the car, the host SAT IN THE CAR and everything was fine-we both said thanks and goodbye. Then we get home and Turo says the host is asking for $75 in cleaning charges. They are now threatening to send my bill to collections. The customer service reps appear to be temporary untrained help. No follow-through or explanation. I will not use Turo again.

Had no notice if info or process of, was entered satisfactory, pending approval of host schedule, what steps were next, etc. I was asked repeatedly to supply my info with no further direction. Frustrated, I almost gave up, several times. Entered airport pick up and did not go through, had to call as I was all paid up with a location issue unresolved. Finally got help. Not sure I will recommend unless improved.

Car was perfect for the vacation getaway. Just as described and pictured. Zaid was a perfect host. Picked up car at the exit from baggage claim and dropped off at the airport parking. Very smooth. The car size was as described and fit a party of four with too much luggage (LOL). Owners manual and paper work were available to help with car features. Would do it again.

I was pleased with the overall experience of renting through Turo. We had some misunderstanding regarding drop off point which unfortunately has caused some problems for Richard which I hope has been resolved since. I will surely use the same service and record it to friends.

Maine Vacation. Our first experience with Turo was excellent! Great communication ahead of time, timely service, and at a very competitive price. All of this makes us very likely to use Turo the next time we need to get a rental car. The car was clean, available on time, and ran perfectly for our eleven day vacation trip.

There is extra charge by the owner that you can’t control. Turo app allow the owner to steal your money. I can’t understand that. By the way the app also prevent you to re review the owner however, they ask for review then, they add the extra charge.

This was our first time using Turo and everything went perfect. He met us at the airport as soon as we landed and handed us the keys so we could immediately start our vacation. The car was perfect and the AC worked great in the hot July heat in Orlando. 5 stars all around.

I rented a vehicle for my birthday. Pick up and drop off was easy. The car was super clean. And the owner was really helpful and nice. I would recommend renting from Turo again. I’m going to use this app as my go to app for vehicle rental.

Easy to find the car I wanted. Owner of car was super nice. Car had barely 4K on it. The car owner let me pick the car up early and was very responsive. Good luck finding a manual transmission vehicle at Enterprise! No muss...no fuss.

Great experience all around, Nickcaro was great. Answered all questions in timely fashion. Car was better in person. Absolutely no problems. Would recommend TURO in general and Nickcaro in particular. Will definitely use the service again. All in all a great experience.

I had a great experience using Turo. The app was easy to use and I had an amazing experience renting a Tesla Model 3. Overall I was very happy with the experience. I would definitely rent from Turo again. The best part was the experience I had with my Turo host. Definitely the best rental car experience I have had.

Easy to use, the app or the pc version are easy to navigate. Easy to get a car, I wanted a new car, so a nice red Hyundai with all the bells and whistles with only around 35,000 miles.. I will be using Turo again for sure.

First time experience renting with Turo. Thoroughly enjoyed experience last minute request. Not as expensive as traditional rental company. I would like to see an option to choose type of vehicle you're seeking such as compact, midsize, luxury or SUV. Also, attempted to upload info owner required but couldn't locate on website. But we resolved. Overall Life was good! Thank you TURO for a well needed change to the car rental process.

My experience was very accommodating, from the initial sign up to pick up and drop off. The vehicle was great on gas mileage and the entire experience was grand. Would definitely use again and also recommend to a friend or family member.

What a great way to enjoy a vacation for car enthusiasts. My owner was incredibly accommodating as well. Should have stayed longer and enjoyed it! I was picked up at terminal and taken back to the terminal as well. It was great.

Overall a good experience. Easy to deal with. My only complaint is I couldn’t locate much inventory, whereas someone else that was with me found cars that weren’t showing up for me but they were for him. I would rent again however.

Turo has been easy & the renters both have been amazing. I love Turo. I recommended this app to a cousin of mine. It’s easy to find cars in your area. Although it takes a few steps to rent it is for your own convenience. I will use Turo in the future again.

My wife and I had a fun experience renting the Porsche! It was a great opportunity for us to enjoy and experience the car since we are considering buying one. We’ll likely try other cars when we do another vacation.

I was given an unregistered car, Turo charged me for something that was not my fault and have been no help to fixing the problem! I was told someone would call me. No has nor has a supervisor gotten in contact with me to resolve the problem!

Had 2 great hosts in California. Archie, Andrew ** highly recommended these guys if you are in the LA or coastal areas. Amazing car selections and very authentic and kind people. I enjoy the convenience and great pricing Turo has to offer. Every new host is a great experience. So far I am a lot more comfortable using this app than I originally had thought.

Our overnight trip to LA was great, in large part to our Turo experience. The new valet location is great. Quick to get to, with lots of gas stations nearby to choose from for the return. I'll be happy to use this service again.

Great Experience renting through Turo. Team worked with us to accommodate our pickup and drop off schedule due to an early flight. Easy communication during the entire process, renter kept in contact and answered all of my questions. Car did have scratches on the vehicle that the owner was already aware of.

Was excellent! Car was as advertised. Older Subie, but clean and in excellent driving condition. The owner was prompt and congenial. His communication was excellent and dropoff was quick and easy. We would use him again. Free drop off and p/u was a plus.

We recently visited Portland using Turo and Seattle using Uber. Would highly recommend Turo to anyone (especially if you use AirBnB and don't have to worry about overnight parking fees). There's probably something for every budget and you can't beat the flexibility of being able to explore outside of the city.

I have used Turo several times over since they first started to service. They have evolved a lot and provide great options at a reasonable price. I would really like Turo to ensure the accuracy of the vehicles issues prior to customer pick up. My last vehicle had an issue with the windshield wipers, cruise control, and tire pressure. The vehicle’s exterior was dirty, which was not noticeable at first because of its dark grey color and the lighting at the pick up location. The interior could have used some vacuuming and an air freshener. Turo offers competitive prices but comfortably matters heavily in my opinion. The smartphone app is buggy sometimes. Spontaneously shuts down while using.

First time user, I was a little concerned about the logistics of it all. I was pleasantly surprised at the prompt communication of Turo reps and our host and would highly recommend the service. We enjoyed our trip, our awesome Fiat and the experience as a whole. Looking forward to next time...

All around good experience in communication with the owner, with obtaining the car key, with the accuracy of what I thought I was renting, the car itself, and the check back in process. I would like to rent the same car when I come to Boise, Idaho.

I since found a way to contact Turo and have been assured my refund is in the works. Assuming that goes through, my overall experience with Turo has been great. First trip was fantastic. This second trip hit a bump when vehicle owner cancelled but I’m trying again with a second reservation.

Turo is easy to use and is a great way to rent a car that is in your budget. You know exactly how much you will be paying at checkout and there are no surprises. You can even choose to have done cars delivered to you.

I had a great experience with Turo. It was very easy to rent a car and the price was right. I was in a time of need and they provided me with it. Thank you turo. You're the best thing since sliced bread. I appreciate doing business with you.

Can’t believe I just found out about this app! Had such an amazing experience cruising around the island with my sisters at an affordable rate. Our host was wonderful as well. The car was waiting for us at the airport on time and dropping it off was a cinch as well. Bryn's Element was very well loved and taken care of with a ton or personality. The added camping gear was a huge plus! Definitely will use Turo again and recommend to friends and even random strangers! Truly upgraded our experience. Can’t wait to adventure with Turo on our next trip!

Rented a truck, was trying to extend it. Spent over a hour on the phone with customer service dealing with the error. Was charged a “gap fee” which was total of 2 hours for $75. The truck, insurance, and booking/trip fee for a full 24 hours was $82. Not only is that absurd mark up, I also asked if there would be additional charges. The rep said no. I call the next day and ask to speak with a manager. I was told the manager/supervisor isn’t taking calls. He will get back to me in 24 hours. Well he didn’t.

I had an excellent experience with Turo. My only issue is the high fee for car delivery. It was $120 to have the car brought to us. That’s a very high charge. Otherwise- the car was excellent and its owner was great as well.

It was a nice car. I really enjoyed my vehicle, it was a fast and easy process. I didn’t have to wait a long time. The owner was a nice person with and worked with me and my family very well. The car was clean.

Had a renter cause all sorts of damage to my vehicle, returned it a 36 hours late, in a mess, no gas, etc. Turo took care of me on everything EXCEPT the damages. I was passed on to Turo's insurance department. It seems abundantly clear that their internal policies are delay, delay, deny, deny. Front bumper was previously damaged. Guest caused more damage. Denied. I can live with that one though the message seems to be that anything already damaged can be damaged more with no recourse. Various interior gashes and stains inside the car beyond wear and tear. Denied. I can live with that as well. I didn't document the interior well prior to rental - lesson learned. Tons of computer codes and check engine lights indicating the car had collision damage. Claim ignored.

It was our first time using Turo, we live in NYC before I used to rent cars for hundred of dollar per day. With Turo, I can select the car that fit my budget. My friend and I had a great experience. The car was clean and runs perfectly. The car owner was nice and cooperative. I would definitely recommend anyone to try Turo.

Great experience, it’s quick and easy. Always at great meeting location. They are always on time and willing to help. Very flexible group of people. The host is very awesome and great open channel of communication. If anyone is looking for a quick way to rent a car for a day or a week. This is the best way to do it!

Enjoyed the personal I rented from and thanks for Turo for keeping me informed with updates and valid communication. 5 stars on my experience, hands down. I booked with Simon, friendly, good customer service and a ton of selections for your rental needs. I will personally be booking again in the future. Thanks again Turo and Simon for the great experience.

The experience was wonderful. I forgot how nice it is to drive a car that requires gas but is well maintained inside and out. Thank you again. The value and ease is worth the money and I enjoyed driving a nice car.

I opened an account with Turo, provided the necessary documents a few days ago, when it came time to select and book a car which I needed that evening, I was denied for no reason. Contacted customer support, which was slow to reply via chat, process took a while meanwhile I'm still waiting and needing the car I had selected. My credit report is great and so is my clean driving record except 1 accident when the other driver drove through a red light and t-boned me. 100% not my fault. So then I get an email saying that I cannot rent, and they are not obligated to give me a reason why. I could have just gone through Enterprise or Hertz and saved the trouble and time.

I had a great first experience with Turo. The best part was the ability to rent a car with a car seat and get picked up and dropped off right at the airport doors, so I didn't have to check and carry a car seat while traveling solo with my baby. What a game-changer! On the less positive side, Turo wasn't really cheaper than renting a car from an agency, and the different insurance options were a bit confusing. All things considered, I would use Turo again in the future.

This company "claims" to have an insurance policy that protects hosts from getting their cars damaged. Let me tell you something, if you want your car to get damaged and then not get it fixed, then sign up for Turo. Turo will take advantage of your car and when it gets damaged - they will not pay a single cent. They are the biggest crooks that do not honor their agreement and claim agents will go out of their way to cheat you out of repairs. They don't pay anything out, not a single cent. Avoid this company at all costs otherwise you will learn the hard way when a renter destroys and ruins you vehicle.

Pickup/drop off at airport went great. No spare tire was a concern even though he offered free roadside assistance if needed. ** smell in the car was really bad, tried leaving windows down whenever possible, didn't get much better. Was a shimmer in the steering when taking off from a stop.

Overall it was a great trip and pleasant experience using Turo. I didn’t have a need to contact customer service or have any issues but the booking process and use of the app was seamless. Would highly recommend others to try using Turo if they haven’t.

Car Rental was competitive (price and quality-wise). Given the high demand for rentals during Labor Day weekend, TURO came through with providing me alternative options for my travel needs. The car provider was also very professional, secure, and streamlined so it made the car pick-up and drop-off very easy and transparent.

This was our first rental on Turo. We rented the vehicle for the day and took a trip up and down the coast. The car was wonderful. The only issue I had was the app failed on my and would not load on my phone the entire day. Had I not had my husband with me to log in to the Turo App on his phone I would not have been able to pick up and return the vehicle. Other than that it was an excellent experience.

I was given a car with no air in Las Vegas. It's way too hot for that then overcharged for cleaning fees. I won't use ever again. This was my 2nd time and from my experience they let the person renting car decide if they want to tack on fees. They just take their word with no other investigation.

I had a great experience with Renting from Turo. It was great customer service and easy to communicate with. I will definitely recommend Turo to a friend. The location to meet and pickup was easy and the drop off was easy also.

I was a little intimidated at first, but the communication and instructions given was wonderful. My flight was delayed 2 hours and it was no problem. The entire experience was very pleasurable and I will not hesitate to do it again.

Easy to use and very convenient. No issues. Our host was very communicative and easy to work with. Picked us up and dropped us off at the airport. Would definitely use again based on this experience. Easy to book and find what we needed.

Very easy and convenient. Had no troubles whatsoever! Very timely and prompt. Great email updates on where to go, what to do, reminder of getting gas and making sure the car was cleaned up properly and on time exchange or rent for more days if someone hadn't already rented it again. Thank you so much I had fun on my birthday!

Although it is technically a rental it feels more like being entrusted with a vehicle by a friend. All of the usual annoyances are removed—going to the airport, standing at that counter, signing your life away. It is the wave of the future. I do not anticipate using conventional rental anytime in the near future. I am now hooked on TESLA! Could not find an FPace Jag or another luxury rental for the weekend. Will rent another TESLA before I take the plunge but I’m All IN!

The overall experience was great and easy. The car was awesome and the owner was nice and accommodating. I would recommend Turo to anyone looking to rent cars. The app is also easy to use and the diverse selection of vehicles is great.

Your program worked perfectly for our needs! The trips back and forth to LAX being covered was fantastic! Robin was a fantastic host/owner and very communicative. The van was perfect. All of us fit in along with car seats and our luggage. It wasn't so big that it wouldn't fit in the parking garage. Thank you!

I had a great experience using Turo for the first time in Fort Lauderdale, Fl over Labor Day weekend. I rented a Porsche Boxster Convertible and it was amazing! I always rent a convertible when I visit Florida however I normally fly in to PBI and this trip had me going in to FLL and the only convertibles available at the regular car rental places were Ford Mustangs, I’m not a fan and I googled luxury convertible rental and found Turo. The gentleman that owns my car was super easy to work with and we stayed in constant communication due to the incoming storm Dorian. Even when I had to be evacuated from my hotel and the airlines could only get me out of Florida thru Miami, he was very flexible and allowed me to drop it off there instead. Overall experience was amazing and I will definitely be using Turo again!

It’s to use, convenient, and better value than a traditional rental. All car owners have been communicative and helpful, and I’ve never had an issue with a car. The searching and booking process is also quick and easy, and the app works well.

I had a great experience with you guys a would definitely recommend! I had a $100 deposit on the vehicle and has yet to be refunded to my account! Can you guys please explain the details behind that? But otherwise I had a great time. Awesome service. Every about Turo is amazing.

The entire process was so easy and the people were so nice and helpful. Everything going through the app makes the entire process very easy anything you may need is only a message away. Even if you need more time it so easy to let them know for arrangements to be made.

I was in Arizona to bring my daughter to school so I was looking for a cheaper rental than the normal rental companies that are at the airport. I discovered Turo! I picked up the car at the airport parking lot. There was a free shuttle and it was a seamless pickup. Everything was as promised! I'm definitely using Turo again.

The Customer services was super rude and unprofessional. They called me this afternoon asking about what happened during my car rental experience. I explained to him exactly what happened and he became rude and impatient. He asked me to pay for the toll fee incurred and demanded me to pay for the gas for $20 (which should be covered by the trip host). In return, I asked him to show me the receipt of the host adding gas, as well as the written documents stating how much I need to pay for the toll fee. The Customer services guy responded by telling me that "you are making the trouble by not paying the fee". And he spoke to me with the attitude saying "you not able to understand the rental agreement". This was the worst customer service representative I've even met. I will NEVER use Turo.com again.

Everything about our Turo experience was great. We had great communication with Scott. The car was clean and mechanically sound. It was the perfect sized car for the two of us. We couldn't have asked for a better initial experience.

This was my first time experience using TURO and it was awesome!!! It was extremely convenient for me with everything being done through the app, the vehicle was very clean, gas efficient and a very smooth ride. I would definitely recommend.

Had a great experience renting with Turo. The pickup and return process was very easy and the app makes communication with the vehicle owner stress-free. I really like that Turo’s system allows for a wide range of prices so that you can choose one that fits your budget. The only small hiccup I had was a slight difficulty uploading photos - which I was able to resolve once I got in WiFi.

Pickup was late... returned early and host wanted me to not report I turned it in early. Asked for refund... host said no... and Turo customer service did nothing to help resolve about the refund. Customer service rep only repeated what I would say but never resolved my request for my refund... even though on app when I put my early return... it was giving me a refund.

My host was fabulous and the car was fantastic as well. Turo made the entire process so easy. It literally took longer to decide on a car than to complete the transaction. I will definitely look to Turo again when the time comes.

We had a great rental experience. It is easy to check different vehicles out and reading the reviews is super helpful. I have recommended Turo to several people and already hearing the positive responses. We will keep renting with Turo.

Everyone at Turo was great. I was super happy with the price. Very quick and easy to pick up at the Turo lot. However, not happy with my rental car. The headlight was out my entire trip. The only options to fix it was to pay $70-$150 to get it fixed and maybe get reimbursed AFTER my trip or return the car which was not an option. Not happy with the host. But overall I was very pleased with my experience with Turo.

I had an interview for a job that is 300 miles away from where I currently live and I didnt want to put all the miles on my car. I got on Turo and decided to take a chance. I found a great host, with a great vehicle and I decided to take a road trip for my interview. I ended up getting what is my dream job and turo made that possible! No credit checks, no hassle, no hidden fees. Turo is the real deal.

I’m generally happy with the experience. However it would be helpful for your app to work while offline and the transmit when it connects. I had to guess about the process and couldn’t check in or out at the place where I picked up the car.

Mazda worked very well for our 3 week trip in Alberta. Price was a good value. Phil, our host was an excellent communicator and made it simple for pick and delivery. We would gladly rent from Phil again! Great first-time experience.

I wanted to experience driving a Mini Cooper & it was wonderful. I will always check Turo when I need to rent a car because it was easy & efficient. If I ever had a question, there was always someone to contact and give me an answer.

The ease of acquiring the car at Logan airport and dropping off along with the perfect vehicle was enough for me to swear off traditional car rentals. Thanks and look forward to the next great rental from Turo. I will recommend to all. Skip.

This was my first time using Turo, and it won't be the last! Such a seamless process from start to finish and so much better than crossing your fingers and hoping for a short line at a car rental counter. In fact, a 90-minute wait at the Tampa Airport precipitated giving Turo a try. No regrets!

I have rented before and had much better experiences...Rented an SUV to take my kid back to college, I had to switch out do to mechanical issues, her class schedule dictated I agree to change to a luxury SUV. (66.00 1/2 tank to fill up) Space was smaller, had to leave some stuff. *Charged an EXTRA 146.00 in overages driving back and forth to buckhead to pick-up the fancy car. THEN Turo proceeds to send harassing e-mails for 10 days AFTER I paid the overage. A trip that used to cost me 150.00, cost me almost 400.00. NEVER AGAIN.

Turo is an awesome place to rent a car from. My experience it was easy to download and start renting. I like it much better than your regular old rental agencies. The cars I have rented are clean comfortable and most of all the host are fabulous.

This is the first time renting a vehicle from Turo. We had a great experience and loved the van. We had six adults and was comfortable while traveling to several different places in Florida. The host was amazing and he was easy to get in touch with. Having a dependable vehicle and a responsible host is what made this trip a great experience. I most definitely will use Turo again and also highly recommend our host.

Literally a last minute rental and I found exactly what I needed. The price was right and Saleem, the host was so gracious and kind, he had a very nice clean rental waiting for me!, He even gave me a ride home upon return. I think that’s an above and beyond courtesy...

During return process, the app stole private pictures that I did not select. Please delete any pictures with humans in them immediately. When I tried to submit a help request, the system was too restrictive to allow for my specific needs.

Turo is a great, easy, cheap way to get around in the city without having to go through all the hassle and extra fees and charges that a normal car rental place would require let alone all the extra paperwork. I would highly recommend Turo for anyone’s next car rental.

I rented a Chevy Camaro convertible and I LOVED it!!! Never drove a camaro before, wanted to when I was in high school, but didn't get a chance to and I have now checked it off my bucket list!!! Would definitely do it again!!!

This is my 3rd time using Turo and the 3rd time I got a car that needed service or had a service light on. The service light came on and said 800 miles past service and beeped the whole time while driving. I want to request to be a Turo secret shopper so I can test cars daily to see if hosts are keeping up with their car services and keeping other drivers safe at the same time.

We had an excellent experience with Turo and John, it was hassle-free and an overall great experience, thank you! John was an awesome host and I highly recommend using him in the future, he accommodated us well! The car was in great condition and actually a beautiful car, icing on the cake! Made for a cool unique trip!

Anne was an absolute delight. The price was great, the car was so cute, and I really look forward to seeing the pictures that came out of it! Anne’s instructions were perfect, and I look forward to renting the Fig to anybody else!

I have to begin by saying that I am an IT professional and a car enthusiast, so I use lots of mobile apps (both professionally and personally) and I love to research and drive cars. As such I have a couple of comments on my Turo experiences that reflect both perspectives. Turo Mobil App – I think the app is great, from searching and selecting vehicles to the rental process, getting extras and insurance, check in/check out, recording damage and host communications. The app is very well designed from an end-user experience perspective. Many apps I use are designed to present functions and processes in the way the company sees them which can differ from how end-users what to use them, so well done there. I do have a couple of thoughts that may improve the user experience:

Prefer Turo or regular name brand rental car company. So much faster and easier. Just walk out of the airport, get your car, and be on your way. No long rental car lines, insurance is way more affordable. More options for car rentals. Super easy app to use.

Booking was easy, communication was excellent! Pick up and drop up (I look for free airport pick up and drop off) - makes it so much easier than going to the rental counter. My experience was the owner dropped the car off in short term parking and emailed me, then when I returned I did the same. The keys and parking ticket were in the car. My only negative is mileage restriction (free) -you are restricted to so many miles then afterwards its pretty high OR you can pay for unrestricted at $35 A DAY!... When I need miles I book through a rental. Otherwise I am a repeat customer.

I've used Turo over 20 times and have been really happy but I've noticed the prices have steady been going up including the insurance. Might have to try a different service but overall have been happy and have recommended the service.

There’s nowhere else to rent a classy car to impress. Benz, BMW, corvette, Lamborghini, Audi this app has them all. I rented a Benz E350, it looked great and people noticed. It’s so easy too, the owners are on time and responsible, don’t hesitate, just do it.

I already left this review regarding Turo at the time I reviewed the host and car, but I was highly offended by Turo throughout this process. After I spent almost 2 weeks complying with Turo by providing multiple photos, IDs, and personal info, Turo continued to ask me for more info and docs without properly following up with me. Finally, when I think I'm now cleared to reserve a car and my host confirms my trip, then I show up to get the car and I'm further scrutinized by the parking attendant that was not the host, like I was some kind of walk-in who didn't just go through 2 weeks of scrutiny. When I asked the parking attendant about the nature of his questions, he showed me on his phone that Turo "flagged" me and labeled me a "risk" without providing a reason why. I asked the Parking Attendant if the flag could be because I was a first time Turo renter and he said that shouldn't have anything to do with it. This highly offended me.

The Turo system seems, at least the one time I used it, seamless. Moreover, the host in my situation was totally on-board with enhancing my experience and undoubtedly he will be successful. Additionally, the charges seem fair. There is no doubt I will be utilizing Turo in the future.

I’ve just started using Turo and it has been a great experience for me so far. It’s very convenient and reasonable. The lease providers respond quickly and very detailed. I had one trouble issue with a booking but everything else is great.

The owners of the vehicles have always been pleasant to work with, and have made Turo an excellent experience that beats going elsewhere! They have quality cars and are quick to respond to messages. There is a wide selection of cars in all the areas I have searched and at very reasonable rates. I will highly be recommending Turo to friends and family that travels.

My wife and I recently used Turo to rent a Can-Am Spyder after hearing that you offered them. Every part of the transaction, rental, ride, the host was GREAT. I have been telling friends about it since. I will definitely be back.

First time using Turo and car selection was easy and communication with car owners was reliable. I would have paid double the price at other car rental companies for the Malibu 2015 I chose. I will recommend Turo first before any other car rental options.

We have 7 people in our Family. The car fit between all of us. We arrived at the airport and the car was waiting for us as expected. We knew the trunk wouldn’t be enough for 9 luggages, so we prepared ourselves with some cargo ratchet stripes to tie it down on top of the car. It worked perfectly!! The car was reliable without any trouble at all. Overall, we are happy with our decision to rent this SUV. Nathan is responsive and easy to communicate. We recommend this car to anyone!

Very horrible service. They are a scam and will take your money without your authorization. I did not purchase protection plan and someone emailed me saying they went into my account and changed my boyfriend from the primary driver and made me the primary driver. I believe whoever did that also added protection plan and charged me $162 that I did not authorize. I contacted Turo and sent them images. They still gave me no refund. Scam. I don’t like how someone can log into my account on their end and change things.

Easy to sign up, easy to search cars, easy to communicate with car owner, easy to pick up and return.... all great stuff, right! And I saved MORE than 50% off the cheapest I could find for my vacation. There is no reason to get a rental again if you can Turo it!

Had a great experience with Turo from booking my car to selection they offered. Prices were great a little bit for everyone. Once got the car I rented, he was great and professional. The Turo idea of renting someone’s car is perfect for anyone looking to rent a vehicle without the trouble of going to a rent a car place.

Was charged a smoking fee after full inspection and checkout. Made sure he got an all-star rating then sent me a bill for $250 talking about smoke. It's a 100k car with suede and leather interior. No one smoked a thing in that car. It was a sneaky way of added cost to rentals... not fair to customers, especially after checkout.

We love Turo. Only gotten to use it a couple of times but will every time we need a rental. Everyone has been very nice and easy to deal with. When we have had emergencies they more than go out of their way to help us.

Turo was a great service to use. We loved Wendy and her car. Wendy was very nice, informing, and friendly. She gave us local tips and a list of things to do. The car was clean and came with an aux cord which made our day. We will always use Wendy and her Nissan when we’re in Atlanta Georgia.

I came across Turo through a coworker who works for the company. My wife and I booked our first trip and it was so easy to do even after having to book another car than the one requested at first. Would have no problem using Turo again for our other trips to come in the future.

My first ride with Turo. Great car and host except for being accused of smoking inside the car and I do not even smoke. Oh and my host sussed me once again for stealing the car. I returned the car with a full tank and cleaned. Now I am needing another vehicle to get to and from work to make money at and I am on foot and stuck as of right now.

Pick-up/Drop-off. This transition went extremely well. No hassles, no problems whatsoever. John, our host, was very nice and would make himself available if we encountered any problems. The vehicle ran well. We had more than enough room for our luggage and it was pretty comfortable. It wasn't too bad on fuel either. I would definitely recommend John to anyone planning on a trip to Hawaii. Traveling around the island couldn't have been any easier. We drove all over the island and up into the mountains without any problems. Mahalo!!

Was a very simple process for reservation, PU and return. Car was just the right size and performed well. Extension of trip was simple to do and was approved very fast. Will use again. Service was excellent and very friendly.

We flew to Las Vegas and then drove on to Utah to visit family. We rented Jesse's little car to get us there. It was basic but clean and in good working order. And, it had great gas mileage. Jesse was very helpful and we hope to work with him again!

My boyfriend and I rented a Slingshot for a day and the process and payment and pick up/drop off and EVERYTHING was so easy!! It was so fun and we do plan to definitely be doing it again soon! Highly recommend the app!

I liked the ease of use the app provides in making a car selection as well as the open communication between owner and driver. It was really nice to see the last-minute availability within the town and the immediate booking process didn't hinder the rental experience. I'm definitely doing to use again.

We Turo'd the car while in STL for a medical procedure at Childrens Hospital. We really appreciated the convenience that Turo was able to provide. No standing in line, and no taking a bus to a rental lot in the middle of nowhere. Thanks, Turo!

Easy and friendly, was able to meet with my host, pick up the car, I'll be on my way and when it was time to bring it back he was there waiting, no problems, quick cleaning, a little gas got me down through there.

First time customer. Rented a car. Was notified the night before leaving on my trip that the car had been in an accident and would not be available. (Stuff happens) The host did not have an alternate car so was left to contact Turo for rebooking. I did and I ended up with a higher priced vehicle which they gave a credit for the extra to book that car. Then that host said his car could not be delivered to the airport which was what I needed. So the second car was cancelled and another car was searched for. This one too was booked. Again this was a higher priced rental. They agreed to a small modification in pricing, but again it could not be delivered to the airport. Called Turo again, and they helped me find another fourth car. This time Turo stated that they would not be able to help me again.

Great experience, easy to use and book. The person I rented to car from was great. Easy to communicate with. I had no issues with picking up or dropping off. I learned there is a grace period for dropping off. You can also extend the trip as long as you do it early enough.

What an absolutely amazing experience. Valentin was very pleasant to deal with! His vehicke exceeded my expectations! Wonderful first time Turo experience! I have been recommending Turo to everyone I know because of this! I dont think anyone I have told as well as myself, will ever rent from major rental car companies again.

Evan was great....very communicative and flexible. Vehicle was clean, reliable, and as described. Saved over 500 dollars as compared to a traditional rental company. I would gladly recommend using this service to others. We had a great experience with Turo and our host. Thank you very much!

Too expensive. First and last time for sure. I’d rather to pay a little bit more and get a clean and mechanically better car. Also you never know what scratch was on the car and what you’ve caused. After all of this I’m sure you’ll end up paying as much as 20 now car from a regular rental car agent..

It was my first time using Turo and the experience with Behzad was amazing! He was super communicative, always answered questions and additional change requests immediately. His attitude was professional, friendly, accommodating.. It was a pleasure working with him so absolutely intend to use Turo again!!!