Turo Reviews

It was great to have a shuttle take us to and from the airport. The car was comfortable and took us everywhere we needed in our stay in Oahu. We also forgot some souvenir items behind and the host did response quickly that they retrieved them.

What’s the charge reimbursement fee for gas when I made sure that I filled the tank past where I received it. Also the host stated that they had the car washed and detailed before I received it. The car was Not clean.

Great, clean and smooth riding car- considerate owner.. very prompt but he seemed to be very flexible in meeting our needs. Allowed us to use the car for vacation plans without being concerned about the number of miles put on the car.

I rented a Chevy Corvette. I paid for two days. I put in for pick up at 10:00 am on Wednesday May 31, and to drop off at 5:00pm the next day Thursday June 1, didn’t realize that wasn’t a full two days and I tried to change my drop off time but couldn’t so I think you guys should have something in place to ensure a person don’t get cheated like I did.

Car was older but in good condition. We were happy with the value received. We will definitely use TURO again. The car owner contacted us and gave clear direction for pickup and drop off. We will tell our friends to use TURO.

It's nice to find great vehicles to rent, with no credit card necessary, no holds on your debit card. Turo makes it easy to find and filter nice vehicles and user friendly. I've used turo twice and both hosts and vehicles were great. I'm thankful for Turo. Will continue to use and recommend to anyone who doesn't want the traditional rental car company headache!

Had an outstanding experience using Turo! The clients who I rented from were amazing, so nice and helpful! Just good people. Made the entire experience very pleasant! I also appreciate not holding a huge deposit, other companies hold $850 which isn’t reasonable at all. I’ll be using Turo for all my travel and rentals in the future, 100%! Thank you.

I really enjoyed my trip with no problem. I would love to rent that car again. I tried renting that same car again but it was already booked. I’m renting this car again soon asap. Thanks again. I felt like it was my car almost.

Very responsive, car was in great condition, it was like booking a brand new car straight from the dealership. Smooth transaction. Quite thoughtful as well to check if I needed an extension - which it turned out I did haha! Thank you!

I have nothing negative to say about my first experience with the Turo company. Kenny, a gentleman that I rented a Tesla from was wonderful. I have shared my positive rental experience with several friends who said they will definitely be checking Turo out. I will continue to use Turo with future rental needs.

The rental started out kind of Rocky. The car I rented was in the shop BUT the owner gave me a different car to use until mine was ready so other than inconvenience of having to return and exchange cars it was good. Bryan the host was kind and very responsive to me, returned calls and emails quickly and made rental easy.

I really enjoyed the vehicle I selected and the person whom vehicle it was, was very nice, he answered all my questions beforehand and made the process for smooth. It was a 10/10 for me and I will be using the services again.

Using TURO was one of the best experiences I ever had. The host was very responsive to my questions and I picked the car up at the airport. The vehicle was spotless and drove nicely. I will be using TURO again when I travel. The process was much easier than using a car rental at the airport.

I rented a car from Andy. I had a wonderful first time renting Turo experience! Andy communicated with me throughout, was able to adjust to changes to my flight times and had no problem with pickup/drop off. His car was clean and comfortable.

Whoever created this idea is a superhero. I chose to use Turo due to Enterprise rental car's lack of laziness in their customer service to their customer and how they lied to me about having looked in their company data system for a car for me the next morning. I did not even receive a courtesy call, stating I would be left without any rental vehicle. The entire day was a nightmare with Enterprise Rental Car branches (they did communicate with me nor did they provide me with any assistance). Instead Enterprise car rental (caused me an emotional roller coaster).

We spontaneously, and last min decided to rent a convertible as the last day of school drop off and pick up and start to our summer! The process went smoothly, pick up, extending, and returning. It was upon return, and already leaving a five star review for Alvin C., that he invoiced me for a ridiculous amount of tolls accrued ($40)! We had met Alvin’s business partner at pick up who told us the car came equipped with a Sun pass, in which Alvin responded we are still responsible for the tolls, that just allows us to go through without stopping. Having a transponder myself and having only gone through three local tolls the charge of $40 was unreasonable.

Everything about this process was flawless. For a slight extra charge the car was brought to me at the airport and I was also able to meet up and drop it at the airport. The car was very clean and in excellent condition. If all experiences would be like this one, I would recommend using Turo to anyone.

The vehicle was in great condition and was very clean—I was not worried about the reliability of the car either as it happens to be a Honda and was obviously well cared for. I would recommend this Turo client, she was clear and provided great instructions as this was my first time using Turo.

I have been renting cars for months now and I like how easy it is to book as well as the fast response time from the hosts. The vehicles were all very clean and I have had no issues from the vehicles or the hosts, would definitely recommend to a friend.

Overall my first Turo experience was perfect. Accurate, on time delivery and pick up of car. The second experience was not. The car owner did not give me clear instructions about how or where to drop off the car and said he would let me know later because we talked about me possibly extending my rental time. I chose not to extend it and messaged him for the drop off instructions. My rental's end time was for 9pm. He did not message me until 12:40am with instructions! He did say what he might want me to do in passing when I picked up the car so I just did that at 9:30pm and hoped that was OK. There did not seem to be any recourse for a renter who was dealing with an unresponsive owner.

Great customer service. Francisco and his team are very professional and always putting their customers first no matter what. Will recommend him 1000% and I will be renting soon again and I have rented two cars and they run smooth. Love them.

This is the first time I've actually used this app personally, though a couple years ago I went on a trip with someone that used this app for our travel arrangements. The experience was very good back then and they said they saved a lot of money so I decided I'd check it out the next time I need a rental car which I did. And this was a very good experience, I saved over half the amount I would have paid at the regular rental car agencies because I got an estimate at all of them. There was good communication between me and the host and everything went seamlessly from getting the car to dropping it off.

Extremely satisfied with the customer service. Owner Very attentive to my needs from beginning to end. Great experience. This is the extent of my review. Keep up the good work. You offer an excellent well needed service. Need to know if you are in other countries as well.

Everything went smoothly. This was my first experience with Turo so I was a little hesitant. Now I will be a repeat customer because this is much less hassle than renting a car the traditional way. I loved this specific vehicle, too. Plus I was in direct contact with the owner so it helped ensure everything was in order.

Great site! Super affordable and convenient. Easy to use. The truck was in great condition and the owner was easygoing and answered all my questions. I recommended this over a car rental place. Awesome experience! I will be using this site again due to my amazing first experience.

Using Turo was a smooth process. Our host send great pick-up and drop-off directions and we were in and out of the airport like we were picking up our own car. Way nicer than waiting for a rental car!

Ryan is the best! Great constant communication from pickup to drop off and everything in between. The car was as beautiful as looked in the pictures and as fun as he said it would be :). Thank you Ryan for making my first time using this app a good experience. Would definitely do it again!

Hi, I have a very good experience with Turo. It was a nice experience to rent a car. It was reasonable price and Mr ** was the best and kind and respectful. I definitely will win another car with this company.

From start to finish our first Turo experience was amazing. From our initial search to learning how to navigate the app, I can’t express how pleased we were with the entire process. The app is user-friendly, the information is accurate, and our host “D” was entirely thorough, going above and beyond. We highly recommend Turo for vacation luxury vehicles.

The car we rented from James was accurately described. It was a make and model we had never driven but was similar enough to our cars at home we could figure most of features out. We got very good gas mileage and used only one tank of gas for 9 days we were using the car. We were grateful for the kind help James provided by picking us up at the airport and delivering to the airport for our departure. I have recommended Turo to several other travelers and the ones who tried the service liked it very much. You have a wide choice of vehicle types and prices.

This was my first experience with Turo. I am glad that I chose to use them. I was very pleased with my Turo experience. My host, Saif was excellent and most helpful with all my concerns. Very responsive in a timely manner to my messages sent. I will definitely utilize this service again.

Eric was easy & friendly to work with. His car was easy to drive, handled great & is very fuel efficient. The Turo app was easy to use. Check-in & check-out was quick & easy. The car was clean. Pick- up & drop-off of the car was easy also.

The host was there on time. The car was clean. Explained everything. Not a problem. Could use you again. The car was mechanically sound. Host was willing to work with me on many ideas when it came to drop off or pick up or extending my time.

When the host canceled the trip that I booked months in advance the day before I was extremely stressed to find another car and had to pay a lot more than I had budgeted. Turo should assist guests when these things happen. Isn’t that why you are insured? This was more than an inconvenience. I had to rearrange literally everything around this change at a higher cost and at my personal expense in time.

Thank you so much. You make my first trip very easy and comfortable. Great host. Help me thru the process. Contacted before the meeting time. Explain the process to me very well and I would definitely rent from you again.

Easily booked vehicle I wanted for a reasonable price. The initial transaction was canceled 8 days before the trip due to the vehicle not being available. Turo responded within minutes with suggestions for replacement vehicles. I was able to book a replacement vehicle at a slightly higher price but the transaction went smoothly after the initial disappointment with the cancelation.

My experience both times were Awesome. Our sponsors were great. I ran a little overtime. We had two graduations in the same day. One at 9 am 450 graduates and the second one at 7:30 pm. 2 hrs away but called our sponsor and she allowed us to have the car back a little over. So we had (1) graduate. I at one school the other(2) at the same school (2) hrs away. 250 graduates and of course our last letter was S but we made it safe and had a few mins to have a little time with them all and take pictures. So e we will Always be a Turo customers. Soon s July & August taking two to College. So a Happy Customer.

Car was in excellent condition and very clean. Seth was very good and helpful. He was always available and I would recommend anyone to book with him. His car was in good condition and serviced prior to our rental. His price was very reasonable compared to Enterprise. I will be renting from Seth in the future.

Very easy From when I 1st Got the app and then I Talk to Adrian. Pick up the car. I was impressed how clean it was. It was very nice Rumi. We had a fun trip. Pick up and drop off was very easy. I would recommend this to everybody.

What a great idea Turo is to avoid the gouging rental car agency prices. Rental car agencies all wanted about $150/day for an economy car and rented a much nicer car for 1/4 that. The owner was very great to work with. Great experience.

I have been charged a late fee while I was talking with my host about the parking on the App. Because I didn't hit the check out process on time, I was charged $100. Trying to report and talk to a real rep but no luck, I got an email after 3 days with no personalized information and explanation, only some link to their online article. Trying to wait another response and don't know when and whether my issue can be solved. Probably now I know why my friends NOT recommend Turo...As a first customer, I'm really disappointed. It's a good business model but not with good customer relationship management.

Spoke with Ramon and he was there every step of the way. A prince amongst Turo car providers. Car was moderate size and efficient which was just what I was shopping for and it was well maintained. Ramon was available for questions and always accommodating.

Great service and value. My first time using this app. Would recommend it to family and friends. Thanks Turo. Pick up was easy and drop as well. Can’t wait for our next trip. Awesome host friendly and convenient. Thanks again for the wonderful service.

My experience was great. Marina was very responsive and flexible. I am new to the process and she helped make it an amazing experience and the car was great as advertised. After such a great and convenient experience I will definitely recommend and use again.

First time user of Turo and I rented in two cities. Both went smoothly... Actually more smoothly than using a rental company. Cars were clean and in good shape. One owner left the car in short term parking... We just walked right out as if it was our own car. Couldn't have been simpler. (It was a small airport!) The other owner met us right at the arrivals door and handed us the keys. No waiting.

Turo is such a lifesaver. The cars Are nice. For the most part the host are nice. Definitely a easy process to get a car. This is the best app ever and customer service is great. I will definitely tell family and friends about Turo. The only way to rent cars

We had a great 1st experience with Turo. Sarai was easy to communicate with. The Honda met our needs and was a smooth ride. The on-time pickup and drop off were the best part. Thank you for making our travel easy!

The service is great. I just wish they could credit the money they give me back to my account. I have told so many people about this app. I really wish they had one in my hometown Orange Tx so I wouldn’t have to drive back to Houston Tx.

A friend recommended Turo to me so this was my first experience and all went well. Sage responding to me every time I sent a message. Pickup and dropoff was so easy and far better than through car rental companies. I will definitely use Turo again and Sage when we fly into Seattle for our annual trip.

The car I got was not clean on the inside. The battery on the key was almost dead, and I had to replace it myself. The car itself was overpriced. The car I text I was forced to pick because no other cars were available for the time that I needed, even though it was via a major airport. Because of this, I ended up spending double the amount I would have.

The whole process was very easy to navigate. I enjoyed my host and their car very much. The only part that wasn't as positive was the transparency of fees when browsing vehicles. I chose a vehicle that was $65 a day and the final total was $121; about double. I don't mind paying that much because I expected the fees, but it can come off as a bait-and-switch tactic. I'd go for a more "no surprises" approach that seems to be the standard for a lot of these services apps.

This has been a great rental experience with Turo. It was easy, convenient and affordable, great feedback, clean vehicle and excellent host. The process was easy and there was a wide selection of vehicles to choose from. We will definitely use Turo again in the future.

My host, Barry, was exceptional! This was my first time but won’t be my last! Someone broke into the vehicle while it was parked in a public parking area as we were eating lunch and Barry changed his schedule so he could meet us to swap vehicles so we would not have to drive a vehicle with a broken window!

I rented a Kia Forte, 2023. The entire process from start to finish was great. Dan communicated the exact details of the car and when and where I could pick it up he was very flexible and it was just a great transaction. The car was clean and full of gas and just about brand new.

Chandra was awesome! He left no stones unturned when questions were asked and offered me to call him if I had challenges. He is very informative and personable. He made it extremely comfortable for me to use Turo again. Of course, I would certainly use his vehicle again, clean and road worthy.

It was easy to find great selection, but more importantly was the support and direction from the owner through the site. It felt very safe to a single female traveler. I’d definitely use Turo again for the convenience and support. It seems to be the way to go.

The rental process was seamless! The selection was impressive! The communication from the owner of the rental was excellent! I will definitely use this service anytime I need a rental, and I have recommended it to my family and friends!

I was very concerned going into this as it was my first time using this service. I’ve always done the bigger companies so this whole concept was a little suspicious for me however it could not have gone smoother. My host great and very responsive. Booking was simple. There was no car compromise, no lines, simple pick up instructions. This is definitely something I would do again and suggest more people start taking advantage of as well. The down side since there’s always one is the mileage cap. It’s understandable however if you were traveling it would not be cost effective by any means.

Picked up Jaymz’s Jeep as planned after dark and during my short drive I noticed that the Jeep pulled to the left while braking and had play in the steering. This was quite a challenge and it was getting late, so the next morning I reported this to Jaymz and returned the Jeep to the pickup location.

This was my first time using Turo. My completed reservation went very smoothly. I had a prior reservation that I had to cancel because they could not accommodate a second day that I needed for the rental. After canceling the reservation I received at least a half dozen harassing messages from the host. I was called names accused of being trashy rude and a liar. All of this was simply because I canceled the reservation. I contacted Turo to intervene and no one ever reached back out to me. Honestly this situation has left me feeling a bit unsafe as this host is extremely hostile and now has my home address. There should be some repercussions or at least some regulations with regards to harassing a guest. I am uncertain about the safety of the Turo app going forward.

This was my first time using Turo. I heard about it through my Uber driver the application and process in order to book a reservation for a car was very easy, and all the instructions were there to include downloading the app for the site my car came from the NGO brothers they brought the car to my location in Plano Texas which was excellent, and also picked it up at the same location when I returned. They require you to take pictures of the vehicle before and after your drive and load them into the app, which I think is excellent. The car was clean and smelled good. The car got me to my destinations and returned with no issues.

I had a great experience with Turo. The entire transaction went really well. The owner of the vehicle was responsive whenever I had questions and helpful. I definitely recommend it to anyone who is looking for a rental. I will be using again!

Need more miles for trip but was great to do things I haven't done in a while. Thank you so much!! I love the car but needed more miles for trip!!! No worries once paid for premiere coverage through the company and not with my insurance company.

Turo allows me to browse vehicles normally not found on rental car lots, with the mileage allowance and daily cost listed up front, along with reviews of the specific vehicle. I can narrow down my search quickly and find THE car that fits the occasion. Some hosts offer the convenience of having the car waiting at the airport when you arrive. No lines. No hours of operation. No inept employee telling me even though I reserved and paid for a car it wasn’t available. Turo is how I will rent a car from this point forward.

My 1st time using Turo. App very helpful. Nice that I can choose everything from type of car to type of transmission. Owner of car made process very easy. She stayed in contact with me throughout. Much better than the rental car companies.

Team was amazing working with me on pick up and drop off! Car was great. Full of gas and drove terrific. I recommend this service. They came to me on the drop off right in front of my hotel. My family loved the car. We went to NYC and NJ. They pick up at JFK. Communication was great!

It was our First time using Turo and the whole process was very easy and stress free. Received a response quickly when I had questions and car was spotless when we picked it up. Very easy to return as well.

When you pick up the SUV, it is clean and ready to go with a full tank, comfortable and spacious for a family trip. Pick up and drop off is easy and fast with no delays. William is an excellent host, very friendly, I recommend it 100%.

A good car, clean and very nice interaction. Nice to meet you guys! I love the color, how it work, the space in it. I hope next time when I need a rental you will be able to provide the same service. Thank you very much for being so good.

Very smooth picking up the car. Salyna was very very helpful and makes it so easy to arrive to your rental. She was quick to respond when a message was sent. I would definitely rent from them for my next trip, and definitely recommend to family and friends.

Easy efficient pick up and drop off with a car that ran well around town. Owner was very responsive and communicable. The car ran well all over town and the owner was quick to respond to any messages and communication when I had questions.

We did enjoy the experience but when I asked the owner of the car about dropping the car off early and if there was a refund of the difference he never answered that message. Overall the experience was good but that was only negative.

I will never travel any other way. Great vehicle, safe, great on gas so thankful. I would definitely recommend this to family and friends. Easy access from the airport and easy return. No hassles. Quick response. Second time using this service and I wasn't disappointed. Drive was easy and felt truly safe.

Amazing service, car was clean and ready for use! We drove around Michigan with the flexible miles and took advantage of all the cool amenities our new car had! 5 stars. Would definitely use this car and service again when we visit Chicago, which we plan to do.

Driver was so so nice - he arrived right on time, He helped us with our luggage. Perfect size car for 4 pieces of luggage and golf clubs plus two people. Car was clean, driver nicely dressed - we felt very safe - conversation was great as well.

Using Turo is as simple as it gets. The only thing I would recommend is possibly letting owners know they should provide all options upfront as something a user could select, rather than having to go back and forth in messages.

It was amazing… No complaints. I had an awesome and beautiful time with my wife.:. Just the way back home..I was tire but it was ok… That means I was relaxing.. I would do this again and an other time.. Turo was an amazing company to find a right away car to travel in a holiday..: I can’t wait to use their services again and again… Thank you and thank you to Ali the owner of the car. He was an amazing host.

I rented a Tesla, and it was wonderful. The whole experience from booking to returning was easy. It also helped that the hose was very nice. We spoke a few times, and each time he was patient, professional, and pleasant.

Great trip had a great time the car was great size the host was excellent no issues. Great customer service friendly reliable customer service. The car was beautiful and roomy. The app was so easy to use and download. I would recommend this app to my friends and loved ones. Easy and friendly to use.

I love driving the 2015 Fiat it had a convertible and it was really nice to drive in the Florida weather. I would highly recommend to anyone on their vacation and to rent his vehicle. I totally will if I get to Florida again rent from him.

The host was very thorough in his communication and information everything was a breeze and simplified. The vehicle was clean and worked as expected I was able to drive in peace and safety the vehicle ran smoothly. I loved the simplicity of the vehicle I would definitely recommend Turo to friends and family.

My experience using Turo very good. Is my first time I used and I will keep using it. Very simple process. The vehicle I rent was very comfortable and very good conditions. I will recommended to friends and family. The person that drop the vehicle was on time and when I returned I was a couple minutes before at the same place and she told where to leave the keys at a safe place.

It was a very pleasant experience and if I visit the area and need a vehicle I would go through Wayne again. He was helpful and worked with my needs when something came up suddenly. Easy going indeed. Couldn’t ask for a better person.

Great car!!! Great service!!! Perfect experience. No doubt would use this vehicle again. Perfectly clean well kept. Wonderful experience. Great owner. Fun car. Convertible with more space than expected. Drives smoothly. Just overall great experience. You will not regret it. Just so much fun. Daniel and faith

Clean inside and out great vehicle. Driving assistance, perfect vehicle to rent at any time. No problem with receiving the vehicle or returning vehicle. Great gas mileage. No problem with bad tires, will return and rent again sometime this year. I did recommend other friends to use the rental service. It’s one of the best.

Quick and easy pick up and drop off. Very helpful for first time visitors to the area. Car was super clean and extremely well kept. Perfect march to the photos in the app. 1000% recommend anyone coming to the area that needs a car to get around that fits in any parking spot to use this.

We had an excellent experience last weekend in Carlsbad, CA. This was the first time using Turo and it was great. Great communication with Tiffany & enjoyed driving the vehicle. Highly recommended. Will definitely use it again & the next time in the San Diego area, will definitely look up Tiffany as well.

Turo is easy to use and has every vehicle you can imagine available. We rented a 12 passenger van and our host, Robert, was exceptional! Response time is quick, communication exceptional, and never had any problems. Will recommend Turo to all my friends.

I love Turo, because of how easy it is to book a vehicle. Also, the price is what they say it is. No extra fees. Now the travel taxes I'm a little confused about, because they didn’t travel to bring the vehicle. I did the traveling. Outside of that I Love Turo.

Great way to take a trip. Less stress. Been through other rental center. So hard and expensive at the time to rented a vehicle with this platform. Now is easy to do it, I will recommend this to my friend and family, they can have the same experience at me, and enjoy the easiest way to rent a car.

I absolutely love Turo. I will never rent from any other company again. The owners have all been friendly and very helpful. Everything works smoothly and me and my kids have enjoyed both our experiences and loved riding in cars we could never afford on our trips. Can’t wait for my next trip next month to rent again.

I LOVED this truck. It was such a smooth ride, very nice and clean, the amount of mileage given is more than reasonable, great price range. Johnathan is such a sweet person and is amazing with communication. I was warned about the amount of gas that this truck took, but the gas lasted a while. I filled up once during my trip which was 4 days. All around great experience!

A total waste of time. I was a Turo guest. I planning on becoming a host but changed my mind because my last experience with turo was the worst. The customer support seemed distracted, unhelpful and uninterested when you call. That is my honest review

I have used Turo during my last two trips. My host was prompt and professional. The car was extremely clean and well maintained. I love not having to pay a deposit like you would with a traditional car rental company. I recommend this service to the novice or frequent traveler.

I felt safe to use the vehicle without any problems and the process was much easier than actually going to a rental car agencies and Turo is there every step of your way and they make sure everything is okay with you.

The car was very clean and ran great. Nick had the car where he said it would be and the pick up and drop off was very easy. Will definitely rent from Nick and Turo again. This was a great experience.

Using Turo was Very easy and flexible start to finish. The Owner even put a cooler in the car for our road trip! It was a blast to have a nice car and really nice not to have to deal with airport car rental companies.

This was the best Car rental experience I have ever had. The car pick up and return was a breeze. Had a flat and they sent someone right out to help and they was great and knowledgeable of the type of car.

First time using Turo. Very impressed. Ease of use was nice surprise. Vehicle was clean and easily accessible. Owners communication was great. Have recommended to several friends. Will definitely be my first choice when time to rent another vehicle. So much better than dealing with an airport rental car counter.

The host is very nice and helpful. I will book again next time. The car is so clean and nice. Easy to talk to the host and the distance is not far from my house. Actually I want to book for the second one next month. For sure I will use his car again.

Everything about the rental was awesome - vehicle clean and just as described/owners-hosts were so friendly on pick up and drop off - smooth - would use again in a minute!! Valdo and his wife are an asset to Turo!

Claudio was a great communicator and was very accommodating. He made our trip easy and stress-free. We were met at Arrivals with a booster seat for our 4 yo, and he met us at Departures at the end of our trip. I highly recommend Claudio and I would definitely use him again! Thank you!

I planned my entire trip around a specific vehicle and the original person I booked with canceled on me with less than 24 hours before my trip. I was left high and dry with literally zero help from customer service. I wasn't offered any sort of compensation and was left out in the cold to try to sort something out at the last second. I couldn't believe this is how your company operates. The second person I booked with was fine, the rental went exactly how it should have and I appreciate the help he gave me along the way.

My experience was above expectations. The car was delivered timely at a convenient location; bottles of water were provided, and I was able to return the car at a convenient location for me. Peter checked on us to make sure everything was fine with the car during our trip. I would highly recommended him.

Renting the car seemed simple. I did not understand what the times meant, and that someone would be waiting to hand me keys. I imagined a lockbox. I went an hour early because I didn't know when I would be free. This is how I use SpotHero. As a result, because I was 30 min late, my rental was cancelled, and then my rebooking was later than I was ready. Fortunately, Turo did use my money toward the next booking. The next booking went smoothly.

I rented this car so that I can bring my son to prom. I really enjoyed the car, really clean and smooth drive. When I had any questions reaching out to Stephanie was pleasant. She was very attentive and she even brought me my pictures that were left in the car.

My trip started out kind of messed up when we drove off out of the parking garage at the airport. We took the photos and sent them of exterior damage all over the vehicle and some interior photos. It was not until we were out in the daylight that we realized how disgustingly dirty our rental was. I connected with a wonderful agent, Connor, who helped us through the entire process of securing us a vehicle that meets their standards and returning the vehicle that was awful. We are beyond satisfied with the customer service and will for certain continue to use Turo in the future!

This was our first time using Turo while on a short vacation. Not only did we enjoy using the app, but the actual value and service from the person we rented from was exceptional. We will be repeat users. We haven’t stopped talking about the 2023 Corvette Stingray all week. Thank you for making a dream become a memory.

First time using Turo. Had a great experience! The vehicle I selected was in great shape, clean and worked well for us. The host was super friendly. It all was pretty easy from the beginning to end. Will definitely use Turo for our next rental on our next adventure.

I rented a vehicle in Grand Junction for my first experience with Turo. The transaction went well. The car was exactly as represented and the gentleman I worked with was very kind to explain everything well since it was my first rental with Turo.

My use of Turo as a platform and dealing with customer service has been very good, and everyone was very helpful. However, it is annoying that I was not able to leave a review for the initial host I had for a 2019 Camaro who never responded to me nor Turo customer service. While the company and following host were very helpful, the lack of communication and inevitable cancelation by my initial host cost me 4 hours of my already limited vacation time.

A wonderful experience. A beautiful, clean car. Great customer service. Absolutely would do it all over again. Great app. I will never use contemporary car rentals again. I will only use Turo from now on. The host was absolutely accommodating and fabulous, and very easy to contact.

This was my first Turo rental and it was better than expected. Kurt, our host, was great and communicated with me often before, during and after our trip. I would recommend them to all my friends!! Thanks again Kurt and Team Turo.

From the time we landed, Kwan was outstanding with the communications and logistics. The car was great and the airport pickup was outstanding. The drop off location and Uber to the airport was all handled perfectly. I've already recommended Kwan to all my friends and family members that travel frequently to the PHX area.

Everything was great! Got picked up and dropped off with courtesy and kindness! Only issue is to please tell your customer about refueling the vehicle! This was our first trip and didn’t know to refuel!! Thank you.

Vehicle was in great shape and very sporty and beautiful. However, the type of vehicle proved a bit difficult to handle and was rough to drive. A Jeep with knobby tires was not the best selection for me. I should have looked for something with a smoother ride for the narrow and winding roads, as well as for the rougher roads in the Northern New Mexico area.

My 1st experience with this company. I had arrived in Arizona. I texted to see where to go, no response, let him know I was at the baggage claim. Nothing. Went to the information she said they normally send location. Finally messaged and said in the 1st message! I had expected to walk out the airport, take a shuttle to get my car. Not expecting to go the extra mile walking taking the train cross a bus stop or tram which had homeless asking for money crossing street to get to the car. It smelled and looked liked just wiped down on my way back, left at same spot, more homeless this time. 1 guy bleeding on the bench I was. Horrified, it was just me and my 16-year-old daughter. So not good at all!!!

The service was awesome. The car was great. Clean. Everything was so nice and simple. It was first time using this service. Will be renting in September again. I'm sure will be awesome. Thanks very much. Will definitely recommend to others.

This was the best app I have found! It was very easy to use and the Owner was very helpful and courteous. Best experience ever. Telling all my friend about this app as we speak! I will definitely rent through this app again. Was glad to be able to see the ratings as well as the comments from others who have rented through this company.

Very happy with our rental from Sarah of her 2023 Nissan Rogue. Vehicle was clean, runs well, and gets great gas mileage! The moonroof was a bonus and provided exceptional views as we drove through the mountains. Sarah was very responsive and addressed our questions as first-time Turo renters in a timely and professional manner. Highly recommend renting from Sarah.

I have a wonderful experience from the beginning at the and. The car very clean and smells very good. Me and my family enjoyed. I love the tips and communication between me and owner of the car. I say thank for everything.

Car was delivered as promised. Delivered on time. Easy to interact with Turo. Car was clean and well maintained. Whoever I texted with was very responsive and accommodating to our needs. Will use them again. High marks for the experience. Thank you.

Turo is always easy, quick and convenient. I am always able to reach the owner when needed or if needed. I like the fact that I can choose a vehicle schedule pick up or drop off, send my payment, show my driver's license, inspect the vehicle and on to my day.

Matthew was a great host! Turo was affordable and easy to use. I will recommend this service to anyone. This was my first time as I was referred to by family and friends. The car was just what I expected. Nice and clean!

My host Steven made everything so convenient no hassle. I definitely will be using Turo again and looking forward to using Steven as my host again. My whole experience was simple and easy. Great communication between us two. Just GREAT ALL AROUND.

The experience was respectful and I appreciate the use of this Turo app. I definitely recommend it to all the people I know. Y'all continue to do y'all thing because it is definitely helpful. Thank you for your service. Like I told you I would tell people about y'all app and how to go about it.

I had an awesome experience renting my car. The renter was friendly and efficient and communicated perfectly. I was nervous being a first time user of this app, but everything worked out smoothly and I couldn’t have asked for better service.

This is the first time I’ve used Turo but it definitely won’t be the last! From the wide choice of vehicles to returning the car, the entire experience was positive. Our host, Andres, was super friendly and helpful. In my opinion, Turo is definitely the most convenient way to rent a car!

The Rolls Royce Ghost I ordered from the company was better than expected. It was a comfortable and smooth ride. The booking process was smooth with the pickup too. My family also enjoyed the driving experience. I will definitely order another car through this company again.

The best experience ever!!! I will do again great car.. Easy pick up and drop off…The guy that assisted me can’t remember his name, but he was amazing and very helpful picking up and dropping off the car as well

Clean, reliable and a great host who was friendly and communicative. Car drive great and there was plenty of room. Inside and out the car was delivered to us very clean and we appreciated the phone car charger. We used the cruise control and the lane assist which were also helpful.

One word: AWFUL. Well let me back up- first experience was great. Second experience, PATHETIC, SCHEMATIC, UNCOMMUNICATIVE. Owner of vehicle claimed we broke a piece off her jeep top. We never had ONE issue with putting the top up and down, never had road noise, nothing was odd about it. The back window was already covered in this film and had been reported prior to our rental. Vehicle owner contacted us about the small clips that apparently had 'broken' off during our rental term but we never even saw them. Owner sent us a pic of them. We found them on a site and offered to send them to her but that wasn't good enough. She filed a claim with Turo and then the damages began to increase.

It made for a beautiful grandson weekend for a 7year old. We had a blast. Look at that smile on his face. The host was amazing. The car was awesome. Would use his car again. No problem. Everything went just perfect.

This was my first time using TURO and it was a great experience! Jordan was awesome from pick-up to drop-off. The car was very clean and ran smoothly! I will definitely use TURO again and will let everyone I know how easy the process is!

My host on Turo is the best, they work with you every step of the way during my trip. Their service is top-notch, they are always ready to help in any circumstances. If you’re looking the best service and vehicle for your money, Drive Michigan Rentals is the perfect host to contact.

The car was clean and full of gas when we got it. We only had to put gas in once while we had it. No breakdowns or anything. No hassle getting the car and the price was amazing. I would recommend Turo if you need a rental car

My host was very informative and easy to communicate. With this rental process was easier than going to a Hertz even so I was beyond impressed with the customer service and easy process. I will be definitely recommending Turo for future rentals.

While on our trip, we got pulled over for headlights not working properly. When the officer ran the vehicle, he told us that the car does not have insurance on the car at all. There was no proof of registration or insurance in the car when we got pulled over. There was a TX registration sticker in the window with an OK tag on the plate. The officer just gave us a warning. It was at that moment that our trip was ruined!!! The host was very rude after the car was returned in the same condition he gave it. Gas was put back to where it was when we picked up the car. I don't know how you screen your host but this guy Joe, slipped through. Very dissatisfied with our first time using TURO. WE WILL NOT BE USING TURO EVER AGAIN.

Rented car to pick up radio equip in Denver and take it to Fort Collins. Car ran great. Very clean inside and out.. All in all a very enjoyable experience. I would rent this car again... Also it was location was close to home here in fort collins.

I chose this car because of the price, reviews, no charge for delivery and no need to travel anywhere to get the car. Communicating was easy and very professional. The car was immaculate and ran well. We enjoyed it as we zipped around Southern Cali!

I loved renting from. It was easy pickup and easy drop-off.. He communicated fast and answered every question I asked.. I would recommend his rental to his anybody and I loved the car, plus my kids loved the car.

Way faster and cheaper than renting a car through one of the big realtors!! Super easy to book, nice car and easy communication. Will rent through Turo again on a next trip. We even saved over 25 percent and got a nice SUV.

I have rented 2 cars and the first one was not clean and the second one was not clean. Both drove smooth and nice and both gave no problem driving. One needed an oil change and the other was hard to find simple volume settings but drove beautifully.

First time ever using Turo, the app is super simple and quick. Alex was incredible and his Maserati was amazing. He was so nice and flexible and explained everything. He takes great care of the car and it felt like new when driving. 10/10 experience.

Pick up went great, had the location put it in, and then drove right to it. Would have rather it been delivered but that is okay. The car rode great, good gas mileage and comfortable for long drives. Could have disclosed the fuel type in the description of the rental agreement though. The Car was clean and had all the features I could ask for and more! Loved it. Definitely will do it again, Just wish the price wasn't so high!

I wrote a review for my experience with my host Bashar. My review was deleted. This is not a transparent professional platform. When I arrived to pick up my rental the glass was cracked on the passenger side. I was not informed by my host prior to me picking the vehicle up (Lamborghini) so I was really not satisfied after driving an hour to pick it up. The host informed me that he would return half of my rental fee, give me extra mileage, a free day rental on a future reservation on top of my $750 security deposit. He did not keep his word. He kept my security deposit and charged my credit card two more times in the amount of $179.38 and $1,374. I immediately put a block on my account then received a notification that he made another attempt to charge my card $1,338.00. After going through this experience, I know for sure that I’m not the only one who have dealt with this.

My experience was great! Everything went as planned for my daughter’s prom! My first time using the app and it was a great experience! Will use again in the future! The car was clean and neat and drove nice! Jermaine who rented his vehicle to me was nice and courteous!

Sandra's car is in perfect shape, including immaculately clean and well maintained. It performed above and beyond what I needed and I am thankful. We need more people like Sandra offering their vehicles for ride-share. She even drove me home for free.

My only comments are the following! Number one - I traveled with a handicapped person and she found it hard to get out of the shuttle. A stool to step onto would be very helpful as she had to use a cane. Another thing that might help, would be to have the local map available in the shuttles. We were on the Island of Kauai. It would have been so nice to be handed a map of the island. Other than that, my experience with Turo, was top notch! Zero complaints!

We had a wonderful time. Our car was perfect for our needs, and the gas mileage was amazing. The pick up and drop off were seamless, and we were very grateful to have a dependable car for our journey. We will go with Turo the next chance we have.