Turo Reviews

Awesome experience. Well worth the money, would do it again. It was a blast and Patrick was awesome and helpful to deal with, his car was amazing and custom, the tesla is a piece of art to drive. Amazing. Had no issues with Turo. It was a smooth process start to finish.

Den was the best host ever. So nice, so helpful. I was worried about using Turo. Not anymore. If there were a sixth star I would give one. He was on Time. Better yet we landed early and he picked me up early. No problems dropping me off at the airport. Truly amazing.

I was pleased with the whole process. It was nice to be met at the airport for pick up and drop off. The car was as represented. It was clean and in good working order. The car owner was friendly and accomodating.

I was charged a smoking fee in the vehicle I rented. That was totally untrue. I am asthmatic and I don't even smoke. The pictures shown were not even in the first set of pictures the owner took and I don't even know what part of the vehicle that is because it's a close up. I sent an email to dispute the charges and you guys never answered me but tried to charge my card before even reaching out. I would be willing to use the service again. Maybe it's a bad provider but I'm not happy with you guys' response on my dispute.

Hi All, I am a host with Turo. On the face of it Turo's platform seems rosy and simple but wait till you have issues! They are very sly when it comes to customer support. At first you won't be able to find the contact information to their so called "24 Hours" support. Once you do find a number to call upon they direct to you text messaging with a rep. They then direct to you some other department your issues. It is quite the journey to get to someone that you might think will help resolve your issue, but they really don't. Turo system is rigged to only favor them, whilst you are risking your very expensive vehicle.

My experience with Turo is very good! No hassle, very reliable. I will definitely recommend turo as an alternative way of transportation. I just wish you more power and more clients to come. And I hope that the additional miles will be a little bit more practical and affordable.

First time trying Turo! My fiancé, 15, 13, 11, and 2 year old travelled comfortably in Mark and Laurie a vehicle up north for a birthday getaway to Bearizona, Williams, and the Grand Canyon. So much space and Mark and Laurie were wonderful and flexible when we needed to get extend our drop off time. This vehicle made our family trip possible- thank you again!

First time experience and a very pleasant one. Most definitely will use again. My host was Sean and he was very accommodating to me requesting an additional day. Very clean vehicle and very prompt. I really do appreciate this New form of car rental. Yeaaa Turo!!!!

Excellent experience. Will definitely do again. Gabriel was an excellent host. Good price and excellent car. Car was clean, maintained and very fuel efficient. Gabriel was also very accommodating with my schedule. Turo is a very good service. Will definitely spread the word.

Quick and easy check-out. No long wait. Car is more reliable because it's someone's personal car. A car is always available, possibly even in your own neighborhood. Great communications between both parties. No 1-800 number to call if there is a problem, you talk to a real person, here in the US. I recommend this service to all my friends.

Host Very punctual with both communication and delivery. Car was perfect and very clean. Host is very accommodating. Enjoyed my weekend!! Car is a real head turner!! I communicated prior, during and after the rental and all were answered within 3 mins!!

First time user on Turo. Rented a Ford F-150 pick up to transport furniture for my son, moving to a new apartment. The truck was clean, fueled and practically new. Great experience with the Turo App as well as the owner of the vehicle. I will definitely do this again if I ever need a vehicle.

The car was great. Host was friendly and straightforward. Easy to communicate with or get in contact with. Price was very reasonable just a great car and host. I recommend getting cars from him. He works with you and wants you to have a good time.

My initial rental was cancelled an hour before pick-up which really ruined my initial plans for my bday weekend. The person was kind enough to reach out and let me know why. I was able to rent a last minute rental that was the second choice for me which worked out fine.

The process to rent a car was quick, easy, the app is great. This beats traditional rentals in several ways...if you want to rent fun, the options are better than traditional...if you really just need fast and cheap, that option is there too.

I actually loved the Jeep but on returning the vehicle I called the host to get instructions on where to park the car. He instructed me to leave the keys in the glove compartment as I did and said he’ll be there in 30 minutes. After 4 hours he called saying the keys were not in the glove compartment and stated he didn’t lock the doors. Long story short I had to pay $250 for a key I’m positive I left. I think Rob is a fraud who preys on hardworking individuals. I’ve rented before and this has never happened. As a result I’m never renting from Turo again. I don’t trust the host anymore.

I’ve been considering purchasing a Sling Shot for years. Turo allowed me to experience the vehicle prior to making a purchase. It was seamless using the app to rent. The host was fantastic and flexible with pick up and drop off. I felt at ease having the insurance through the app as well. I had a blast driving the Sling Shot and will definitely be using the app again and the host too! It was a great first time experience.

Frederick is amazing person. He answered all questions at any time. And the car was excellent. Highly recommend!!!! If you are in Los Angeles contact only him. He met us at the airport and at the end of trip he took us to the airport.

One of my friend's recommended this website, and I was skeptical about renting someone's car. My host, David, was absolutely great, and the vehicle was at a better price than a rental company. The check in/out process was so easy....so much better than any car rental place. I would definitely recommend this service to my friend. Wish there were some sort of discounts codes though.

Easiest most professional experience ever. The owner was flexible caring and very easy to work with. Had a emergency car repair, no way to work and it saved my skin. Had to extend a day. The owner helped me with extending it and had no problem whatsoever. I would definitely recommend this service to anyone. Now my rental company of choice.

Easy to use. Convenient and worked out perfectly. Turo app is a better way to go than Enterprise or any other business such as Budget. It is cheaper and reliable the person I rented from was great also. All around a perfect experience.

This was the first time using the app to rent a car. I decided to treat myself to a Tesla for a week. Chase was very easy to work with and took the time to explain all the ins and outs of the vehicle when he dropped it off. He was also very interested in how my week had gone when I gave it back. I highly recommend using this service.

I love Turo. I use it on every vacation or occasion I need a car. Whether I need a convertible to enjoy LA weather or an AWD suv to ride around Mountains in Colorado Turo makes it easy without having to worry that I might end up with a chevy equinox when I asked for a premium suv from a regular rental company. I highly recommend Turo fast and easy airport pickup and drop off without lines or checkin. Most host are experienced and make it very easy. Sometimes the prices are higher Or the mileage available isn’t enough compared to rental companies but overall great experience. I’d never rent from a regular rental company again!!!

I was meet at the airport and car owner was informative about any questions I had plus when flight was delayed he didn't have a problem but came at a later time to pick me up so I was very pleased with Turo. This was my first time using Turo and I would use Turo again.

I was severely hesitant in the beginning, but it was definitely worth it. My experience went very smooth from pick up to drop off. I even accidentally left my credit card in the car after I dropped the car off, the renter answered the phone right away and was able to open the car for me to get it.

The car drive so smooth- the delivery location was easy to find. It was better than expected- the communication between the owner and myself was effortless. I look forward to future experiences with Turo as well as this particular vehicle.

Andres was a good host, I’m a little uncomfortable getting too close cause of Covid-19 but our trip went well. I also having logging in issues. I located another account and can’t get into the one with my latest trip.??? Maybe Turo could link them together for me??

Nice host. Friendly. Nice car. Will see him again. He have a lot of selection. I want to try a different car. I'mma rent a Rolls-Royce on my wedding day so I can be in a nice 'cause I know it's going to be nice because of the host.

I will try to be brief in my report. Unfortunately my last experience with this company has been a disaster. I was told, based on very weak evidences that I damaged the host's car. Such weak and small evidence that it was necessary to highlight and zoom the damage in the pic, among all the other similar damages the car already had, to see it. Why weak? Also because the host's picture before I take the car just don't show anything, and was not into Turo's pattern. After that, Constance, the person in charge of this case sent us an estimate that was unacceptable. She says it is a partner of their, which makes it suspicious for me, who would actually PAY for the repair. Also, the amount they were charging was really abusive, and the service described seemed to be more than just fixing "my damage" (as they did not care about giving us any explanation about that estimate, that is how it looks like).

Mr. ** was excellent on every aspect of this experience. I mean from the hand off to the drop off. The return process was as easy as could be and Mr ** made sure I was taken care of even after the return. Highly recommended for anyone looking for a great Turo host. You won’t regret it. I can’t wait to use it again. Thanks again Mr **.

The trip my family and I went was great! But the car we rented was awesome. We loved it. We felt safe and happy. My grandkids were super happy. We love the experience. Family and I had an awesome time. This was my 3rd time renting a car through Turo and as always it was easy, fast and safe!

I put my Mercedes, Kia Telluride and Tesla on Turo to tried it out. And absolutely disappointed. Last week some guy rent my tesla for 2 days for basically nothing as turo fee is almost 40% then that guy abandon my car. Exactly. He left my car without telling me where the car was. I called him many times and call turo which absolutely no help. Luckily this is tesla. I can located my car. Imagine if it any other car???? I would be absolutely LOST. And turo policy for abandon car is to give host $50 fee. Yes $50. Would that satisfied to anyone? It doesn’t cover the cost of your time.

This is my family's 2nd time using Turo. Overall I like the app and would use it again. However my last trip that just ended was frustrating in the end. I received message after message from the car's owner trying to add on fees. I would in the future take pictures of everything and document times of arrivals when receiving and dropping off.

Had a great experience. Our host was super cordial. The vehicle was clean and reliable. The process through the app was super easy and made communication effortless. I’ll never rent from a big rental company again. 5 out of 5 would recommend to anyone traveling on a budget or that just want to experience a real fun vehicle.

I returned a car late because I got my days confused. Didn’t get a notification to return o forgot I returned. Car owner said it wasn’t a problem and no charge. Now I can’t rent a car. I can’t go to work. I can’t pick up my kids. Why are you making my life hard... My car is in the body shop... Why did you block me.

Turo’s customer service sucks. They do not provide you with the info you need and take forever responding to you as well. They are not true to their policies and are late with information. Not to mention 100 miles a day is a rip off.

Very professional, the vehicle was nice and clean. The price was fair and reasonable. It would be an honor to recommend Turo. Furthermore, Alejandro the vehicle manager was very professional and friendly. I will definitely use their services next time I'm in need for their services. Thank you.

It was our first time using Turo and we had questions and flight changes, etc. We had great service and Binh was very patient as we learned how to use Turo. The van ran well, clean. The app was easy to use.

From start to finish this was awesome. The app was easy to use, the communication with the owner of the car was clear and simple, and the owner picked us up and was super easy about the whole process. The car we originally had rented had an A/C problem so the owner swapped it out for a better car at no extra cost. The ease of this process made us want to not only come back to use it again, but we felt like we were borrowing from a friend.

My wife and I tried Turo for the first time recently during a trip to the great Northwest. We had a wonderful experience and will use Turo again for upcoming trips. Our host met us promptly at the airport, had a clean and reliable car ready for us, and the price was cheaper than the big rental companies at the airport.

I had such a great time driving the Ford Mustang Convertible. We went down the California Coast, and enjoyed the ride. Our host was great. He brought it to me, and picked it up. Very flexible with time. Overall, I'm going to come back to Turbo for all my rentals.

Very Nice!! Reasonable and easy. They were truly patient and understanding as this was my first experience! Definitely a great one! They helped me with the app, was very attentive to my needs and troubleshooting all problems I encountered with ease and nicely! They went above and beyond and I was so thankful!

Needed a bigger car to head to the mountains - rented a Honda Pilot. Dependable car, roomy and more affordable than Hertz. Pick up and drop off was easy. Car was clean and my experience with Turo and the person I rented from was very positive. Give it a try!

My experience was the worst ever. I usually rent cars but this time with Turo was terrible. The owner of the vehicle rented out a Corvette and the passenger side door would not open all the way which is a safety hazard not to mention the AC was not working. After we pulled off from the pick up location the AC went out and when I advise the owner of the vehicle about it he advised me that he would check it once my trip is over and I live in South Florida Miami and the temperature that day was 97°. I could have quite a heat stroke.

Was a great experience, my questions was always answered respectfully and on time and he walked me through every step to where I can understand and follow with no problems. Thank you and I am looking forward to renting from him again????

This was an exceptional experience! Will definitely use Turo in the future! The car selection was great and I loved having one in one contact. My flight time changed and Joey was great to accommodate the change in time. The car got great gas mileage and the pick-up and drop off was super easy. I’d recommend them in the future.

We rented a 2014 Honda Civic from Logan. Everything went smoothly. The pick up was quick and easy. The drop off went well. We enjoyed driving the car. It handled well. We would definitely consider using Turo again in the future, and renting a vehicle from Logan specifically.

Process and experience were easy and economical. The host was friendly and helpful. The vehicle was clean, fully gassed up, roomy, and perfect for my needs. I will definitely use TURO again and have already recommended it to my friends.

I look forward to using Turo services again in the near feature. My Experience was superb, with the car owner and Vehicle. Very easy process and the owner Consistently communicating effectively. Met the owner at the airport and he even sat and waited for me to get swing that my flight was a tab bit late pulling into the gate. All I can say is I’ll be using Turo real soon in the near feature.

My experience with driving the Tesla was AMAZING, to say the least. I have driven BMWs, Benz and Audi’s but none of those have came close to my experience with the Tesla. Not only was the experience amazing but the host was even better. Mrs Kimberly and Christian welcomed me with open arms as if I were family. They checked on me daily to make sure I was enjoying the vehicle as well as to ensure my safety. When I needed assistance, they were there immediately. They thoroughly walked me through the entire process, ensuring that I understood how to properly work the vehicle. I recommend everyone to book Mrs Kimberly if you want to feel like family and have an amazing experience with a foreign vehicle.

I was able to book my rental 100% online, choose the day/time of both pick up/drop off, choose the pick up/drop off location, communicate easily with the owner, and the price was upfront with all fees/extras shown. I had to modify my pick up/drop off location, and that was easy as well. My total cost was at least 25% cheaper than a big name rental agency, probably even more.

I recently used this service for the 1st time. Rented an Elantra for a short trip to Las Vegas from Vlad and it could not have gone better. The car was clean and ready and ran great! I'll definitely be renting from here again!

Needed a reasonable cost, superb short term rental and Josh’s Pontiac Vibe filled that role. Super clean rental. Clean smell, easy to operate car. Josh even worked with us, allowed us to return the car a day early. Location in Hazelwood was very easy to get to.

I heard great things about Turo from my brother. I was traveling to Maine from Boston airport so figured I’d give it a try. I booked my first car and was excited - however not too long after the driver denied me because he stated the car was listed at too low or a price and that Turo messed up at pricing it. Then I book a different car and a day before my trip I am told it will be a different car and to book that one. I get to the location, pick up the car, and start the 200 mile road trip.

Great customer service, my first trip was a fake but Turo reimbursed me immediately so I can rent another vehicle & the process was nice and easy. Second trip was awesome w/ Lucy, def will continue using the app. Turo is a great app if you traveling or want to rent an exotic sports car for the time being.

Hunter Was a Great host. Awesome Communication. Will Definitely rent from Hunter again. Thanks for the great weekend. Me and my family had a great time. The car was everything we expected. I appreciate it. Look forward to rent again.

So at this point I’ve used the Turo app twice now. It was a great experience both occasions. At this point I’m starting to feel like there’s no other way to rent. Great prices for fast cars. You can’t beat it. I recommend everyone to use Turo. I rate it ⭐️⭐️⭐️⭐️⭐️.

Santa Fe. Hi, Jose, I met with Jose. He was very understanding about my trip. I was a little late picking up but when I got there he was already out waiting on my arrival. He took pics and explained about the mark that was visible and hand me the keys. It was very clean. His location wasn’t far. The next time I need a car I would choose that vehicle if unable to find one. Thanks Jose.

Perfect for vacations! Great service all around! Easy process from start to finish. Enjoyed the vehicle and host we selected for our weekend trip to colorado. This was our 2nd trip using Turo and will be using in the future for sure.

While the car was fabulous and I was even able to rent for an additional day, there was some additional stress on our trip due to the logistics and charging times required when driving an electric vehicle. Ultimately we had a great trip though and can learn from our experience and alter things slightly next time to make it even better. The app and the interactions with the vehicle owner were first rate. Thanks again.

I rented a vehicle using the TURO application recently, this was my first rental experience with TURO. I will say that everything was clear and well thought out on the application. The particular owner that I worked with was extremely professional. I will rent with Frank’s Nissan again in the future. My one challenge for TURO is to offer your excellent business concept in NYC. I live in Manhattan and I had to get myself to the owner in New Jersey, which added cost, inconvenience and lost time to my rental experience.

My first time using Turo and I get a horrible host. I picked up the vehicle and gears weren’t shifting and check engine light was on. When I canceled the trip, I was still charge half the full payment amount and I only drove the car from airport to Airbnb. Host was upset I canceled and all of a sudden, a claim was filed claiming I damaged a rim on the car. Host then goes and rents vehicle to someone else and they experience the same problem. I’m pretty sure it’s a scam.

The molding/insulation on the front windshield kept falling out every time the speed exceeded 50 mph. The other issue was that the air conditioner would die on us constantly. The outside temperature in Phoenix was 111 degrees which made for a frustrating and very uncomfortable 4 days of driving. The host is great but unfortunately his vehicle was not.

We had two bad experiences but may I suggest looking for those with at least two rentals and read reviews. We had a third time charm Host and he communicated well and Turo is a app you can feel safe with. So far I'm recommending this to all my friends and those that travel.

Couldn't believe how smooth things go thru this app. Would recommend it to anyone in need of a car for a few days or just looking to have a experience in a fun toy or exotic car. Looking forward to using the app in the near future.

I rent my car through Turo. I have a coverage plan from Turo for every damage made by guest. On 5/15/2020 a guest took my car in perfect condition and after inspection and after 3 hours called me and said the car stuck on highway, smoking and he cannot start the car. I called a tow truck and took the car to auto repair. Turo received all the proofs that the damage it's the guest fault. They sent an insurance adjuster that agreed the car was in perfect condition before the guest rent it and they also made me run data frame test that proves that the damage it's the guest fault. Since Turo understand that the damage it's the guest fault and I'm covered by them insurance they ignoring me, they do not answer or respond any calls/voicemails/emails.

Had a great experience. No complaints. Very convenient and flexible. No need to jump through hoops and hurdles. I really appreciate the level of transparency as well. The owner of the vehicle was very professional and responsive. It's a great app!

2018 Tesla. Marcus Was really helpful in orienting me with the Tesla. That was my intent. Was to get a run around on how to operate the Tesla and he was very good at teaching me everything I needed to know. I drove the car to Salem from Portland using the autopilot and it was amazing. Highly recommended.

It was a smooth experience. Selecting a vehicle was easy and to my liking. I there was a way to directly contact the host with questions before booking. Adding extras can become a bit pricey but worth it depending on your needs.

Everything was exactly as described. Cameron was a wonderful host and the vehicle was in immaculate condition. I would definitely use the service again if needed. The host was even more accommodating when I discovered I left my garage door opener inside the vehicle the following day.

Admir was over the top nice and friendly, the car was very clean and rode so smoothly. This was my first time using the app and I found it incredibly user friendly, honestly so much better than dealing with a rental company. Will definitely be using Turo again in the near future :)

Christopher was Awesome! I was very confused this first time using Turo, but Christopher respond to all my messages with all the questions I had asked, he was great with communication, his car was very nice. Had no problems. Very clean! Will rent from Christopher again!

Very easy to do and customer service was great. I would change the options to end trip early if you wanted to. I finished mine earlier and there was no option until I called customer service. Overall experience was excellent.

Vehicle was accurately in description. Service was top notch and features were really top of the line. Will def use it again in the future. The fact that they will clean it, refuel the gas and deliver was really something I wasn't expecting.

How fun is it to rent a car from a great host at half the cost of a rental company? I'll tell you. It's fun. Great experience. Loved it. My host was super cooperative and friendly. Answered all my questions.

Overall, I was very happy with the car itself (Fiat 500). It was comfortable, easy to drive and handled well. In addition, it was fairly spacious given it's a small, 2-seater. My primary issue, however, was with having to use the Turo app to lock/unlock the car. This feature works great, provided you're in an area with strong cell phone signal. I was vacationing in Dunsmuir and Mt Shasta, CA, both fairly rural places. The signal was at times very weak to non-existent and this became hugely problematic. The car's engine is set up to lock/unlock with the app. However, when I couldn't unlock the car with the app, it would not start even though I had the physical key. This was further disappointing and frustrating as I had to skip visiting certain destinations, as there was no signal and I did not want to get stranded.

I needed a vehicle for a short term so I thought but ended you being almost 2 weeks there was no hassle to extend! Will be using again! Also, the car was clean and was filled with gas! Only wish there was an option for unlimited miles!

The car had issues. It took a long time to contact support. After an hour, I was glad to they said I will get a full refund back. And was asked to return the car and end my trip. When I did, I was charged 50+ dollars. I’m hoping this will get fixed. Unfortunately, I did not get a car at the end of the day. And had to cancel plans due to no car.

Especially in Corona times, knowing you are using a car one person is solely responsible for is reassuring. I had a good experience with the app and the car, and I didn't break the bank doing it. No complaints other than they forced me to write one more sentence to submit this review!

I came across Turo because a friend had suggested I check it out. Taking the advice I had booked a car last week to use the week after during the weekend. I found everything to be self-explanatory and easy and as I got down to the booking process it was very simple. After about two days the host then canceled my trip. After talking to this host and discussing why the trip was canceled I was able to rebook with my refund. With this refund I decided to book another car with a different host.

This trip was a disaster and Turo did nothing to fix it. We were charged for a second day trip plus a bogus claim by the host for a nail in the tire they cannot prove. Turo claims to have good customer service yet the moment there's a problem they will disappear. Insulting, disrespectful and frustrating experience. Never again will I ever use Turo or will our company.

My rental experience was wonderful. I will definitely rent with Turo, and the owner of the vehicle again. The owner was on time for pick up and drop off. His vehicle was very clean, drives really well. I would recommend the owner and turo to friends and family.

I highly do not recommend using Turo, it almost costed me my life and my nephews lives. Car started shaking on the highway then stopped on me. Turo representative response was simply giving me 50$ in credit on the app. The agreement was for the person renting me the car to meet me at LAX, but when I landed he told me to get a 35$ Uber to his location, his location was next to where you was staying so at that point it didn’t even make sense to get the car. He also agreed for me to leave the car by LAX and last minute he changed that as well to leaving the car at his house and taking another 35$ Uber to LAX. This app is a scheme.

First time TURO user and I had read great online reviews and the actual experience exceeded those reviews! The app is intuitive, the car was amazing (Model 3) and the host was very professional and communicated every step of the way. I will be using TURO again in the near future!

Choice was a awesome host. On time, keep in contact with us. Also showed me how to work everything. Very nice and respectful. Also made sure the car was clean and wash. Made sure to check in on the trip. Would definitely recommend his services and car.

Great app for renting a vehicle. Everything is streamlined and there is a ton of selection. The delivery with some of the vehicles is very nice and helpful. I have been recommending it to my friends. Def would recommend the download.

Great service and ideal for long term test drive of a car you think you may want... saved me from purchasing two cars I thought I wanted. Don’t buy a car without using this service... it could save you buyers remorse.

Loved everything about the process. It was quick and easy and affordable, I have already recommended it to family and friends. The car selection is top tier and the quality of the vehicles is top notch, I will definitely be doing business with Turo in the future.

I was very pleased with the communication, pricing and ease of renting a car with Turo. I rented a car for a trip down the shore with no difficulty. Pickup and drop off was no problem. My son in law recommended turo and I have recommended turo to more family and friends. I will definitely use turo in the future.

Host is a scammer, very dishonest person, he claimed we were smoking in the car and charged $250 for cleaning, my wife and I never smoke and for some reason TURO was on his side right away without any proof.

Turo is a great alternative to the corporate rental companies that charge extraordinary fees and make it difficult to speak to an actual human. The host was polite and helpful, and kept his car in great shape. Thank you, Turo!

Enjoyed the gas mileage on the car. First time using the site and it’s amazing!!! Will be using Turo again this week. My host was good I just didn’t like I was charged over 100 to extend which had nothing to do with the host.

Everything was easy, smooth, and worked out well for the price! I would recommend Turo to anyone who is looking for a car rental option without the hassle of going through major rental companies. I would use Turo again if I needed to.

The car was nice & super clean. The host had great service & would respond promptly to any questions I had. Was very pleased. Only rented the car for a day but in that time it perfectly fit my needs for the trip I had taken.

Turo is great because I don’t have to have any hold on my account and can pay with any card. The only thing I wish was different was the young driver age fee. Instead of 26 and up it should be 25 and up. The the car rental places but I do understand these are people personal cars.

I rented out a car, the car within 3 hours the caution sign was on then left. The car was running fine until while I was driving the engine was making knocking noises. I pulled over and the attendant from the shell stop told me the car has a bad oil leak. There was oil all along side the passenger side and back door. I asked the owner to cancel the trip cause the car was getting towed and didn’t want to be stranded. Unfortunately was stranded for 6 hours at a the shell stop. The most uncomfortable, embarrassing, and frustrating experience I’ve ever endured.

My experience was great! Turo is quick and easy to use... If there’s any problems they are fixed in a prompt manner. I’ve been using Turo for a while now and it’s usually pretty smooth. I haven’t ran into too many problems but the issues I’ve had in the past were fixed fast. My last trip was great. No bumps and no issues.

I needed a car last minute and Turo was the greatest! They had the best selection and prices. It was so easy to rent, I’d definitely recommend! I got a great electric car that was like new. No hassle, just a great experience!

Didn’t like that there are fake car owners, and car owners with bad history of either being NO SHOWS, LAST MINUTE CANCELLATIONS, Fake profiles and MOSTLY when the car owners cancel trips, the customer gets charged. So, I feel ripped off, 3 times. The car owners cancelled and I got charged.

The people I have used a car from were nice and helpful. I never had an issue with my trip and they give a great and accurate amount of details of instructions for using their service through Turo. I will recommend.

I had so much fun on my trip! Yarin was amazing and made sure everything went well. He checked in during the trip! Will definitely rent again from Yarin! Thanks again for such amazing service. 5 Stars all the way! So happy with everything!

I love Turo! everything about it is wonderful. A+ for everything! You guys made my first time experience perfect. I couldn’t ask for a better team. You guys definitely will hear from more often. Thanks for everything you do for me. Continue being great.

Great experience, had a blast, customer was very nice and car was fun to drive. My kids also enjoyed it, very pleasant experience overall. Car was very clean and rides very nice and spacious. I will do more business again.

Convertible Miata Manual Transmission. Great first rental. Was looking for a manual transmission/convertible for a sunny weekend. Tony had a the perfect car with a great price. The car was perfect and Tony was really helpful walking is through the process. Car selection and price was better than national rental companies.

I've rented a few cars on Turo over the past few years. My experience with the Hosts has been very good, and I've been lucky enough not to have problems or damages. However, the true test of a company's relationship with a customer is how they handle a situation when everything DOESN'T go according to plan, and in this regard Turo made me feel like I was totally on my own.

Great experience!! The cost was reasonable, and the way it works it’s just so easy and organized. Definitely would recommend Turo over any other car renting company, especially if you're planning a weekend trip or something it’s great. Therefore save money and go for turo!

Hello all, just writing a review to prevent you from experiencing the same problems. DO NOT BOOK WITH THIS COMPANY. Here is my story, on June 12th 2020, I booked a trip for 9:30am June 15th 2020, 3 days in advance so that the host would have plenty of time to prepare. When I tried to pick up the car, and the host let me know I will be meeting his assistant at a parking lot to pick up the car. I said ok. When I got to the parking lot, the car was still not there. The assistant said it will be a few more minutes. After waiting 20 minutes in 80 degree weather in a sketchy parking lot, I asked the assistant again where is the car. He said the car is still being washed. To me I am frustrated at this point as I booked this car for 9:30 am so I could make it to work by 12pm. Now it’s already past 11 am and the car isn’t here. I will definitely be late to work.

I have been extending this car since April 29,20 - A new state sales tax daily percent fee has been added to the guest total due. This applies to 18 states - I'm in Ga - This took effect on June 1, 20. I extend like every 3 days but on my receipt the total is from April 29, 20 and Turo based how much I paid from April 29, 20 and taxed me from that amount. Instead the percent should have been from how much I paid from June 1, 20. Turo disconnected the phone abruptly without notice and did not explain the percent charged my jurisdiction. I am also awaiting an email from them.

Simple, straightforward, cost-effective. This was my first time renting a car, let alone renting on Turo! Flawless experience, I’ve already been telling many people about it. They need to know this stress-free car renting app exists! I’ll enjoy traveling much more now with the knowledge that I have Turo as an option.

Turo is the app I have dreamt of for a long time. Since before I could drive. The selection, flexibility, and pricing are all amazing. Especially when it comes to needing something last minute. There seems to always be an option.

Great first trip but the young renter fee is so expensive. This made it really difficult for me to afford but all in all it was a good experience. I would consider renting again, I just have to consider that the young renter fee almost doubles my cost.

Such a wonderful experience! The cars were all very fun, attractive looking cars! Great communication with hosts! Pick up and drop off was so easy! I highly recommend anyone looking for a fun car or just your basic economy car! 5 stars

I had an exceptional experience with Ahmad in Denver Colorado. Great car and great customer service. Ahmad provides great communication and made my first time using Turo so easy. I will use Turo when I next need a car. Would use Ahmad again and again!

Process to book and return the vehicle was very easy and smooth. The host Mathew was excellent and provided all the info that was needed. The car was a blast to drive and made we wish that I owned one.

Great idea. Will use again. Car was roomy enough for my family weekend. I recommended this to other people. Had a little trouble starting out because I'm so used to someone registering & doing the leg work. But next time I'll know what do to. Realize it's a new world with new. I have to get onboard.

Such an awesome experience. Gus was such a easy person to work with. He took his time to explain the vehicle and answered all of my questions!??? Thank you Turo. But most of all, thank you Gus!! Looking forward to doing business with you again!!

We had such an amazing experience driving this beautiful Bentley for 24 hours. We were able to pick up my parents and drive them to a 50th wedding anniversary celebration. They were delighted to be driven around in this beautiful car. Every step of the process was stress free and well organized. We will definitely use this service again.

At first I was satisfied and wanted to rate the owner as outstanding but after he lied and charged me with a reimbursement fee for 150 Dollars saying I smoked! Which I did not and do not smoke whatsoever. I then inboxed him asking why lie and he ignored me.

I used Turo for the first time to take my family on a short trip. It was easy to do and great vehicle. We had no issue and the whole process was super easy. It was better than using a rental from a rental company and the vehicles are very reasonable priced. The features the cars had were perfect also.

Terrible, overcharged for booking fee, called support and waited on line for 2 hrs. No response, this situation is frustrating because support never supports, I’m being charged double and no one is refunding my money. I talked to the host. They were no help.

One of the best customer service for sure, very attentive and friendly, will come back and recommend to family and friends. Management make you feel like you are at home and they always answer any question you may have,

I got scammed by your host. But I understand that I wasn’t focused and I allowed someone to play me. However, I want you guys to know that this guy is truly untrustworthy and I dont want someone else getting hurt.

During my few experiences, I have had non responsive hosts after booking, there needs to be something where if a host has a vehicle available they need to log in a couple times a month to keep their listing active, or something along those lines.

I’ve rented several cars through this service and every experience has been great! We even had an incident where the car had been hit by a pine cone, but everything was taken care of through the coverage given. Thank you so much!

Great experiences so far. The hosts are super friendly and will work with you. Just gotta make sure you clean the car and take care of the car as well which is common courtesy. The app is super user-friendly. Great way to communicate with the hosts. Pretty self-explanatory.

I really like the new system that Michaels has. I can drop my car off at the garage and pick up his car and vice a versa returning very convenient. Plus it’s a really enjoyable driving car. Never had a problem running from Michaels.

The renting experience was smooth, but the final cost with all additional fee was definitely a lot that made me wonder if it's worth renting. I also wish there was a filter to choose by specific cars, since there are a lot of greats cars available to test (Tesla, BMW, etc) and sometimes I will definitely be renting for just that purpose. Satisfied overall.

Our host & vehicle was absolutely amazing!!! However, Turo customer service not so much. I sent an email to customer service. I’m still waiting on a a response from an inquiry about a “trip fee”. Please contact me!

Not much has to be said. Paid for it, got the car, left and came back. David, the host I rented from, was prompt. Car was nice and clean. I was hoping that I could’ve received the first time Turo user discount, but never got one, but still a very good experience.

I am thoroughly frustrated that I was overcharged on June 2, 2020 and the issue is unresolved. I spent over $500.00 and have been unable to reach customer service regarding this matter. Turo this is unacceptable and very disappointing. Your chat option is horrible and has been an exercise in futility.

I would rent the same car (or any car) from this host again in the future. She made pickup and delivery easy and the car was very pleasant to drive. So much better than waiting in line for a rental car after a long day of traveling.

First time using the app was very precise and helpful in my recent trip. The app kept me updated on what do to with the car and my car I was able to rent. Was nice and the person I worked with was very helpful. It helped me enjoy my most recent vacation!

I wish there was a 0 star here. The service of TURO platform is the worst. I am the host from last 6 months now and I always have my protection plan which gives turo 35% of earning. I took this plan so that I am protected in case of any incident. Few of my guests had some accidents and damaged my car. TURO always wanted me deal with the guests directly instead of going thru them. This always make the host the bad guys and get low rating on the review as guest never want to pay for damages.

Super efficient & easy to rent a car! Enjoyed it tremendously. My host was super great with communication & all the info I needed to have a great trip! It was my first time using Turo and I will definitely be using it in the future again. Thank you so much.

Good photos of inventory, and the hosts reply and trust that you will take care of their vehicles. From beginning to end the transaction was crystal clear. Host gave me precise instructions as well as pictures for pick up and drop off requirements. Would recommend Jerome.

The car was very clean and we had no problems with the vehicle. The host was punctual with getting the vehicle to us and returning it was a breeze. If we ever return to the fort lauderdale/Miami area we will gladly use the same host again.

This truck has everything anyone going on a road trip could want. Full large sun roof, multiple media options, flip up back seats for extra storage. It even came with an AC outlet for plugging in a standard 3-prong plug. The truck has low miles and is a dream to drive. The host is extremely friendly and came out to meet us when we dropped off the truck. Great experience.

My experience was great and fun. I would totally recommend to anyone. It was real easy and simple to use. Communication was friendly and clear. Can't wait to use this again. Vehicle was in great shape! We had a blast!

Turo was way better than a car rental company. Our host was amazing and their car perfect. I loved the add on options and even with the additions we picked it was still under the cost of a basic car rental. We will absolutely use Turo in the future.

I had a wonderful experience. The only small complaint I have is that the car was at least 30 minutes away from my home. The app did not resource vehicles in my area. The Uber trip to the car cost me a total of $52 round trip. I even canceled the order previously because it was way too far away. I paid more than I expected to. The car was $110 (extended by 2 days). Gas was $30 (ok with that). Car wash was $17 (ok with that). The end result was $209 for a car that was $14/Day which was not what I was expecting.

Both the Car and Service were excellent. Highly recommend this host. Communication was top notch. Our trip to Florida would not have been the same without the Boxster!??? We like the car so much for considering buying one. I would highly recommend, they made sure the car was ready for us at the airport when we landed. Super smooth transaction.

Whenever I need a car, Turo always has my back. The app is super easy to use and pretty straightforward. Customer service is always friendly. The only thing I suggest for Turo is to have some kind of rewards system. I’ve been using Turo for awhile now and I’ll never go to an actual rental agency ever again haha.

Renting at Turo was a great experience. I would definitely recommend it to anyone who is looking to get a good car to drive. I think anyone will love the experience at Turo. The cars are amazing. I’m definitely going to be renting from them again.

This was the best experience in renting a car I have ever had! These guys were fast and friendly. They are very easy to work with and allowed me to extend my trip by two day with no issue and also was pet friendly! I cover the seats just to minimize and hair from my dog.

I started to be Host on Turo since December 22nd 2019 till April 2020. I have had two bad experience, even though I provided them with evidence such as photo or recorded voice, they did not protect my rights. In the first case, the customer broke the seat adjuster and said "I am sorry my wife broke it." I said, "No worries, you can order the part, I will take care of it." Anyway, the customer blocked me, but I still keep our phone conversation. Anyway, Turo ignored me.

Great app to rent some very nice cars that are unavailable through traditional car rental companies. The host which I have rented cars from are very personable and prompt when communicating via the TURO app. Looking forward to renting other cars using Turo app.

This is by far the top application I know for renting a vehicle. It was a smooth process, quick and easy and the host I had was professional and informative throughout the process. I enjoyed my experience and I recommend Turo to friends and family.

I have generally been happy with the service and like the variety of cars available, although it is stressful to know that providers can cancel on you last minute. This has not yet happened to me, but it remains a concern each time since we generally rent for a specific purpose (like an out of town trip) that can't be rescheduled. Having a last minute cancellation would effectively ruin whatever experience we got the car for. I also recently tried for the first time to refer a friend and discovered that there is no longer any kind of discount or referral program. In general the process of obtaining and using a promo code is difficult. Going all the way back to my first rental in fact a first time user code that I had at the time did not get applied.

The car that we selected was great, as well as the customer service, great price as well as easy access to pick-up and drop off point for the vehicle. Thanks, I will most definitely use Turo for my next car rental.

A few listings that should have been removed, otherwise both rentals happened with no problems whatsoever. Actually one of the easiest experiences. Prepare an Uber when you land to get the car and again when you drop off and need to get to the airport. Hosts were very friendly and communicative. Will recommend to all friends/family/travelers.

This was the first time using Turo and I will definitely be using it again! The ease and convenience of renting a car is so much better and a lot less stressful. I rented a Ford Explorer and it was great! Thanks for a positive experience.

I had an awesome time on the slingshot, I will never forget the Ride. Thanks Turo and Michael! My kids and wife had a blast on it. Can't wait to rent again. The renting process and pick up was so simple. I Will recommend it to friends and family now I'm a turo believer. Thanks!

This is my second time using Turo. I love it. The only thing is the map. How far turo says the rental is. It is not accurate. It's way off.. Other than that I love the cars I've picked. And the price is unbeatable.

Definitely a GREAT FIRST EXPERIENCE! Will be doing it again! Loved the Charger! Will be renting again next month. Prices are fair, and you get discounts for the longer you rent. Had a few nicks and scrapes, but overall I loved the car. If it's available next month, I'll get it.

I rented a 2016 Honda Civic for my first time with Turo. I was pleased with the ease of renting and paying. The owner, David, was extremely polite and very professional. If I need to rent again I’ll be using his car. Thank you!

Renting from Turo was super easy. I picked up the 2018 Challenger and returned it hassle free and I had a great time. I will definitely be renting another car from Turo. The prices are great. I only paid 260 for a challenger for 2 days unlimited miles.

This trip was awesome, Micheal was great to work with an will definitely use again, my little boy 5th bday was a success highly appreciate the customer service that was given, car was top notch couldn't ask for better. Pick up an drop off was easy even had a chance to see other option to rent out.

TURO ONLINE CAR RENTAL ACTUALLY. It is been the most frustrating experience ever. To keep it short, they'll make it easy for you to jump on that car and drive away, and if you are lucky this time around you might not have problems. But if something happens be aware, this is not an Airbnb for cars. Cars are NOT airbnb, they are a huge responsibility cause they are on the street where things happen all the time - unlike the chances of you burning down a rented airbnb house. My trip cost me $3000 for two days - read that right - the car is under the owners name, not a car rental company so any trouble you might run into, you will NEVER be able to take care of it without the car owner there, meaning you'll be stuck helpless in a bad situation paying fees and just seeing those bills pilling up against you. Follow my advice and plan something better, and remember thing just happen, don't fool yourself.

I had a wonderful experience. It was terrific. I love cars and the cars that Turo offers are great. I would highly recommend to anyone who wants to ride in a luxurious car. I definitely had fun. I will continue to ride with Turo.

A feature to purchase additional mileage package would be great. An option that can be little cheaper than per mile cost when you go over the allocated miles during the rental period. Other recommendation would be ability to complete the trip and return car early if both parties agreed to do so.

Great communication, easy to use, good pricing and overall experience in the app. It's made all my vacations budget friendly while helping out the gig economy. This is the future of car rental and a great way to make money!

I was introduced to the app. In a couple of hours I was picking up a truck to rent for the weekend. Very easy and simple process. Answered a couple of questions and was on my way. The host of the vehicle was great. Very friendly. Will definitely use in the future.

Recently rented a Porsche Boxster to take my wife out for Mother’s Day and it was amazing. Pick up was convenient and Turo made me feel comfortable with the protection offered to enjoy my drive without worry. Looking forward to my next experience with Turo and its great hosts.

I rented a Range Rover from Andrea through Turo a month in advance for our family trip. I had called Andrea (vehicle owner) over 2 hours prior to our arranged time to give him plenty of notice we were at the agreed location and he was still an 1.5 hours late. So we left with the vehicle and within 30 minutes of driving the vehicle, we noticed the air suspension had dropped and was scraping on the tires so badly, we had to stop on the side of a busy highway and started trying to communicate with the host. It took him 30-45 minutes to respond, so we would have to sit and wait. While waiting on the side of the road, we notice the headliner was also hanging down from the roof. Not the quality of the vehicle we thought we were paying for. When we finally spoke with Andrea, all he could say was it was in perfect shape when he delivered it to us. (Probably the reason he was 1.5 hours late.)

My entire experience exceeded my expectations. The owner of the vehicle is very accommodating and very interesting to talk to. The Model 3 is in excellent condition. I recommend Turo and Brandon and his Model 3's very highly. Brandon was very kind in the way that he showed me all of the details that I would need to know during the period of my rental of his Model 3. I encourage anyone to rent from Brandon.

I rented a car for my first time ever using this "Turo-App"! It was horrible, I rented vehicle from a host not less than 16 minutes of driving down the street. I didn't notice prior, because car was listed under great conditions. So, as I'm driving I noticed very oddly it was feeling unsteady, and lower to ground. I rented a 2016 Hyundai Sonata. It's made lower, to ground. So, ignoring the apprehension I proceeded to drive up the street. A few miles away a car flag's me down. Indicating a flat-tire. I was shocked, pulling into gas station. I instantly check and it's way low, like very flat! I call customer service roadside assistance. They send someone out. I had to wait an hour and a half for help with tire change.

Beautiful Bentley. Customer service was very easy, responsive, and attentive. Top down riding through the Vegas strip and Red Rock Canyon with friends was a must. Cool experience. Head turner and thus receive a lot of compliments. Some people thought I was some sort of celebrity. Haha. Would definitely rent again.

The experience of renting and picking of the desired car was great and as described. However this was my first time renting from Turo and I tried several different promotional codes for savings off first rental. Every single one did not work or redirected to the main page. Disappointed I had to pay full price for the first experience.

The claims department ended up coming through and I'm 100% satisfied with the insurance in the end.

The battery on the car died. I called the number in the app, first person said they would contact roadside. Second support person said I never called for roadside. I paid 75 out of pocket, your company is horrible, I am not recommending to anyone, and letting all my friends know what a horrible experience this was.

I had a great experience for the most part but had one issue. Setting up the rental and everything went smoothly. Picking up the car and dropping it off went just fine with no issues. Everything was great until I got hit with a bogus cleaning fee by the owner a day after I dropped the car off. It had been raining the whole time I had it and I guess he expected me to still have the car washed (which I had to do the second I picked the car up because there were bird droppings all over the hood and roof of the car). There was no more than the normal road dirt on the car from a couple days worth of driving in the rain. As far as the interior goes the car was no dirtier than when I picked it up other than a few small rocks on the floor mat from normal use. I was very displeased when I got the notification saying I was being charged an extra $40 for no real reason. I was planning on renting that car again for a week in a few months but definitely will not be doing so anymore.

First time renting on true and loved it. I rented a BMW i8. It was the most fun I had in a while and brought back the joy of driving and also had an excellent host. The app tells you easy step by step what to do when picking and dropping off the car. Definitely gonna be back to rent.

First time, turned down because the listed car had been sold. When I checked again, car no longer there. Second time, car owner never responded. When I searched again, the car was still listed. Third time, person cancelled 3 hours before I was scheduled to pick up the vehicle. I don't get compensated for having to scramble to make alternate plans. This happened back to back to back. If these people are concerned about the virus, then post your car. If you do, when you cancel or don't respond, say it. Give people a reason.

I actually was really excited to be renting through them... up until 4/21/20. I rented a car through a host named Eric **, a week in advance. I would be dropping off mask and other supplies to my family who is miles away from me, in order to keep them safe. When I arrive to my 9am pick up time I arrive to the car I would be renting pulling up right after me, with the previous renter driving it. Oscar, one of Eric’s employees?, was cleaning a different car for a different guest. After waiting 15 mins for him to clean the other car he quickly goes over to the last renter, grabs the car & comes over to me. He explains that the lady returning it was late, and due to that I was getting a dirty car.

Worst experience ever. Just know I’m still waiting 4 days later for a answer of why my account is not verified after they allowed me to rent a 80,000 dollar car without verifying me. Inconvenience me for a funeral that I came down here for and know they will not contact me back. Beside the owner of the car Turo is the worst app I ever used.

It was the first time I rented a car from Turo and I put in to drop off time for am instead of pm. To make a long story short I had to pay for two days when I had it for less than 20 hours. Written with great anger from a very unhappy customer who was on the phone for three hours with customer service and they did not help at all the situation.

The car was clean minus chips in the back. Everything was great until I was charged a cleaning fee when they had to have known the car was not clean when given to begin with. The car was returned cleaner than it was initially given.

The worst experience as a host. Turo refuses to fix damage caused by guest despite the claim that the trip is fully insured when they take 35% cut from booking fees. Hosts beware, Turo will not pay for damages and will not let you use the insurance. Their claims department will waste your time by leading you on that everything will be ok, then use every excuse in the world not to pay for the damage.

I have been fortunate enough to rent from some really great owners. I try to make a week-long trip a year and I always use TURO. It saves me a lot of money and it’s nice to choose a cat based off my needs depending on my trip. I have recommended it to others to at least check it out. After that the ball is in their court. Will be using again I am sure.

My husband and I used Turo for the first time recently and had a very positive experience! We will definitely use Turo again and highly recommended to anyone in the future! Our host was awesome and very helpful throughout the entire rental process.

Great experience. Easy and streamlined pick up and drop off car. Owner was very gracious and helpful. I needed a replacement car while my Tesla got repaired. Turo was cheaper and more convenient than rental car places. I will definitely use turo again in the future for leisure trips.

Great experience. Fantastic host. Made pick up and drop off a breeze. Nice smooth ride. Great on gas. Easy to extend if you need extra days. Extremely satisfied with the price and service. I would recommend this to anyone who is looking to ride in style for the weekend or week.

Car is exactly as advertised and pictured. It took a day for me to get used to the steering (but I was warned). Otherwise is a fun affordable car to drive. Owner did everything right. The car was ready and easy to find with ample parking for the return.

Easy process, fast and great choices. It was affordable and convenient. The car drove great and smooth. Luxury cars are available if need be which is awesome when need be if you want to jazz it up a bit!

Although I enjoyed driving the car that I rented and had no issues with the car itself, I am not very happy with the app/service. I found that there were WAY too many extra and/or hidden fees that was not upfront from when I had rented the car. I had to then ask my host for a break down of the extra fees since the app did not give me one, who was then not even sure himself what I was being charged for. I feel a bit robbed. I would not have rented the car in the first place had I known how expensive it would end up being.

Host was very prompt with all communication. Car filled the need perfectly for us. I'd highly recommend going with Agon. The car was steps away from us getting our baggage at the airport. Great setup - has a great system in place.

It was quick and convenient. Great way to get a car and fast. No waiting time. Just do everything on the app and no need to worry about catching a shuttle to car rental. They will meet you at the curb or in shorter parking.

It went very smooth and my host was very helpful. I would recommend it to any of my friends or family. I also felt safe and comfortable in our exchange which is a big deal. Altogether, the experience was pleasant and very easy to set up.

Adam was our host for the vehicle and provided excellent directions on getting the vehicle picked up and dropped off from the airport. The vehicle was clean and as described by Adam. I will definitely work with Adam in the future. Thank you.

We used Turo on a recent visit to Waikiki and will NEVER do it again. The host was dishonest, tricked us into changing the reservation regarding drop off all so he could charge us a US$50 pick up fee. When we challenged him, he phoned us and made physical threats (he's a big guy). The car was dirty on delivery and he tried to trick us into cleaning to pre-rental standard before dropping it back. No issue with leaving the car clean, but what rental company in the world insists that you take it through a car wash before delivering it back.

I discovered Turo through an ad on my PC when looking for a rental car for Spring Training in the Phoenix area. After researching it, I decided to give it a try. It was easy to use, my host, Tyler, was very responsive both at the time of reservation and as the trip approached. My driver, Jameson was absolutely the best! So helpful and accommodating in every aspect from the time I texted him that we had arrived, until he dropped us off at the departure gate. When we told him that Spring Training had been canceled while we were in the air, he was full of great ideas as to things to see and do in the area while we were there. Every one of his suggestions proved to be a top notch hit! Thanks!!!

I had such a wonderful, first time, experience using Turo. The host was outstanding and attentive and the car was beyond satisfactory. I can't wait to use Turo again for my next rental. I definitely would rent from this host again.

Fantastic App. Easy to use, great selection of cars, high value experience. Will utilize again. Car owner communicates very well, quickly. The car we rented really enhanced our road trip experience up Highway 1, California's PCH. Will look forward to experiencing an airport pickup next. Thank you, Turo!

Exceptional customer service. Clean car. Answered all questions. So polite and just an amazing experience. I would not hesitate to use the same car and service again. I have already recommended all of my friends and family. I felt safe meeting with George and that is so important being a single parent. He treated both my daughter and I with respect and was there for us no matter what time we contacted him.

Communication was great with both Turo and the vehicles' owner when we had questions. Easy shuttle ride to location and so much faster than the car rental process at the airport. Loved this service and will use it again in the future.

Amer met me at the airport. He was punctual and flexible and the car was perfect, and nearly new. He provided excellent instructions for the pick up and drop off, and included a sun pass. He’s very friendly and his awareness of the area is excellent.

Easy and affordable service when choosing to rent a vehicle. Great communication and clear step-by-step instructions on pickup and drop off. Clean and amazing gas mileage and smooth drive. If needing to modify time, the app was easy to use and approved right away without any hesitation and no extra charge. Second time using Turo and it didn’t disappoint.

Would highly recommended Turo to anyone needing to rent a vehicle. Cheaper than most traditional car rental companies. The option to have the car brought to you is also great. I had to extend my trip and Turo made that easy as well...

The Pilot was a wonderful vehicle for use. Very clean and exactly as described. The owners are very easy to work with and had everything where it needed to be on time. We would gladly use them again next time we are back in Vegas.

I would give Turo 0 stars if I could. I've rented with Turo since March 2019. I had issues previously with hosts canceling at the last minute or listing the car as available when it's not. Most recently, Turo is being charging me $829 for a scuff mark above the rear right tire of a car I rented recently. I told the owner that I did not know where the mark came from and I did not cause it because I didn't. The mark could have easily been wiped out, and with any other rental company it would have been considered normal wear and tear. The owner reported it, and Turo didn't even attempt to investigate or contact me! Then they blocked me out the system so now I can't even get around like I need to for the week. Spare yourself the headache and rent with a bigger company. The rentals are not that cheap per day anyway. I was spending $50 a day for a long term rental.