Turo Reviews

The ride and service by Ricardo was exactly as described. Clean, easy to communicate with and a very simple pick up and drop off exchange. It was nice to just easily walk to the airport lot and after a few quick procedures be ready to drive off. Looking forward to our next trip in the Sarasota area.

I had a great experience. It was easy with pick up and delivery and drop off. We’re definitely ready for them. Again much better than Enterprise or any of the other car rental places. Thank you Turo. I’m excited to rent an exotic sometime soon.

Car was great. Chad was very friendly and flexible. Great experience. Will rent again! Very good maintenance on the vehicle. Very good communication. Extremely satisfied with my rental experience. I wish more Turo hosts were as thorough and polite as Chad. I would highly recommend to anyone visiting Maui. Good value.

If you're wondering what it would be like to drive the car of your dreams, just rent it! I'm in the market for a Porsche 911, and I used my Turo rental experience to solidify my financial goals and make the dream a reality. Highly recommend.

John the host was awesome the entire trip. I was so satisfied I booked an extra day! Pick up and drop off was super easy and convenient! The vehicle was a super gas saver and rode well with no problems.I will definitely book again and refer all my friends!!

Turo is the best option when looking for short or long term car rentals! The user friendly app has always come through for me and my family. I would not use any other car rental app or service other than Turo!

My experience was 100% fantastic, the car was very clean and very easy to find. Everything went smoothly, and the host Deric is a great communicator and responded very fast. I would highly recommended and I will definitely do it again. Thank you for your service.

Turo is such an amazing app!! I'm really blessed to be able to rent cars from such kind people. Every time I rented off of Turo my experience has been spectacular. Also Turo customer service always takes care of me and is one of the best I've ever dealt with.

I found Turo extremely easy to use. They kept me informed every step of the way so there were no surprises. I would definitely use Turo again and recommend them to my friends and family. I was also impressed with the variety of cars available.

Super friendly and fast service. Great around-town car with better mileage than I thought! My first Turo and will definitely be back to zip around town in this very clean and efficient vehicle. Angel met us when we picked up & dropped off and made sure we were ok with everything.

Super smooth, easy pickup and drop off. Great, friendly communication which made the process a lot smoother and less confusing. The car was clean and ran really well. It was great on gas, fun to drive, and spacious. I would definitely book with Alonzo again!

Exactly what we needed. Did take the roof flaps off, very easy to remove and install. Keep drove well and the CarPlay made it easy to find our way around. Only issue was returning to a different location which wasn’t that far away from pick up. Professional operation/procedure.

Vehicle was perfect for what we needed. Brooke was very responsive to questions and instructions and nice to deal with. Pick up and return process was easy and convenient at the airport. Vehicle was clean and well equipped. Plenty of room.

Good communication and service... Very professional and supportive to meeting our needs and prompt delivery as well. Car in great condition and ran well with no issues or concerns. Would certainly use Dion again! Dion was responsive and checked in with us to ensure a good ride and no challenges.

I had a excellent experience. My host was very professional and kind. She was a great person to communicate. Looking forward to rent again to have a road trip with my kids. I am recommending that service to my friends and family.

I loved using Turo, was super simple and easy to used. Also the variety of vehicle available is great. It doesn't matter where you live or the size of your group, you will find the perfect match for your trip. Extremely recommend Turo to anybody who wants to rent a vehicle. Great experience!

I tried Turo because it sounded good in theory. I will not be using the service in the future. Logistically picking up and dropping off the car can be a challenge. The cost of a ride share doing this negates the savings. The procedure taking pictures and dealing with the App is also annoying. In the end Turo neither saved me time nor money. It only added layers of processes above and beyond car rental from traditional companies.

This was my first experience with Turo - and it was excellent. A friend unexpectedly passed away and I had to fly back for his funeral with only a couple days notice. I booked the flight but couldn’t find a rental car. Kayak led me to Turo and there was Tony with his 2018 Sonata. The process was easy to follow and quick to finish. The car was great - well maintained, clean, and a pleasure to drive. What topped it off though was Tony’s attention to detail, thorough instructions and great customer service. I couldn’t have asked for more. When a customer says “I’ll be back again.” then you know the experience was a winner. Thank you Tony. And thank you Turo.

The trip was to see grandkids and my granddaughter's graduation from High School. The whole process was fairly easy, especially for a first timer. The car was right where the app said and the shuttle service was waiting for me... arriving ang returning went smooth. I will plan on using Turo the next time I rent a car.

Anytime I had a question or something I thought was a problem Michael the car owner and a customer service agent answered me immediately. Everyone was so helpful. I was nervous but all was well. Loved my car. Had no problems with it.

This was my first Turo experience. The process was easy. The host was very accommodating on both the initial pickup and the return of the vehicle. The vehicle was perfect... It was a great experience and I will be a return customer and I will recommend Turo to others.

Customer service doesn’t answer calls or reply or if they answer they will say they gonna get back on you but never…Never gonna use it again. Old cars but still expensive to rent. First and last use of Turo. Very disappointed.

I was initially weary on renting a car though this app, as opposed to just renting from a dealership - but I am very glad I did. While dealerships have extra fees and holds on your card of up to 500+ for some companies, Turo is straight forward-to the point with rentals. Finding a car close to me for just a few days was done in minutes, where I had spent hours trying to figure out a rental. Contact was easy, the host was prompt with replies, and any extra fees I would be charged if I went over millage, etc - were laid out for me. Will definitely rent again, especially because it's giving money to people who need it versus car rental companies that have more money than they know what to do with.

Had a great experience booking on the app and communicating with the host. Checking out was difficult because of issues with the app. Improvements are needed with the reliability of the check-out process. Overall, I will use this service again when I travel,.

Perfect. Moses and his wife were on time, patient and pleasant. The rental was clean, filled up and ready to roll. No "Check Engine" lights and zero mechanical issues. I could not have asked for a better car or value. I will definitely be in touch with them again!

This was my 2nd Turo rental. This time a key box was used instead of the Turo Go feature. Everything went flawless for this trip after I got to an area with ok cell service. I think what Turo needs to learn is places like the parking deck at LAS has horrid cell service. Therefore the app doesn't work. This is especially bad if Turo Go is in the mix for the rental. I had to walk to the side of the deck to get enough signal to upload pictures and complete check in. This isn't an option if Go is used to unlock the car and such.

The car was beautiful and the owner was really nice. I enjoyed it for the short time that I had. It was very clean. I will do it all over again. That was my first experience using Turo. I will do it again. The price is right.

I have been using Turo for a few years now. I feel that I get a better value than that of the traditional car rental companies. I have rented vehicles from your cookie cutter rental companies. When I have shown up, I've been told that they don't have vehicles available. Even though I pre paid for a vehicle. This hasn't happened with Turo!

I really enjoyed their service and can't wait to rent from them again. I love the car. The owner was super nice and stayed in touch if I needed anything. They were there to assist me. If you looking to rent.

This was my first Turo experience and will most definitely do this for my next trip; far easier and cheaper than rental car companies! Airport pickup was a breeze, grabbed my baggage and headed right to the parking spot where the car was located, loaded the car and I was on my way. Easy peasy!!

I find renting from Turo is much easier than a rental agency! The selection of vehicles is amazing and the pricing is usually much less expensive! It’s also much easier to pick up and drop off most of the time! I’m a lifer for Turo rentals in the future and would definitely recommend!

Hello Turo Community, Ever since my first trip with Turo, I've been delighted with the Hosts and vehicles that I've taken trips in. Not to mention how easy it is to use the Turo App. As a matter of fact, I've just made another reservation for one of Christopher's Jeeps. I definitely recommend Turo to everybody looking to use the App for the first time!

At first I was a little hesitant using Turo. However after researching and competitive rates, I was able to find a brand new SUV for the same rate as a full size car using a nationally wide car rental agency. The process was easy and the communication was great with owner in answering all of my questions I had. I will be using Turo again.

Had a great experience renting the car, the owner was very helpful and nice, and the car was where it was suppose to be and it was cleaned and gas was full. Couldn't ask for anything more! I will rent from them again and recommend them to all my friends.

Gregory was excellent. My 1st time using a P2P car rental, and he was very understanding, fair, and patient. Plus, he is a really nice guy with a well-maintained car. Just be mindful of the P2P etiquette when it comes to pick up and drop-offs. Thank you, Gregory!

My experience with renting car was very good! Will sure use this renting site again next time when I need it to rent specially last minute. I had situation when I had to rent car when I flew to visit my son, and his car broke down, and none of the rental companies had vehicles to rent. Turo was the perfect answer! Good choice of cars and great service. Easy process of renting.

I'll never rent from a traditional rental company ever again. It was so easy and the car selection was perfect for my needs. I could literally rent anything I wanted for my area. It was just perfect!! My host was phenomenal! Thank you, Turo! I'm a customer forever! I'll definitely rent from my host and Turo again in the future. Maybe a luxury car next time!

The car was great, and the host was VERY helpful. As a first-time user of Turo, I did not understand the difference of having the car in the 'airport area' v 'the airport'. So I would advise being clear about that - it was a pain to have to go to another location with our luggage, etc. But really liked knowing exactly the car we would have, and again, the host was excellent.

What an easy experience. I rented a jeep from Chris. He communicated very well on how to pick up. He let me knw what we could and couldn't do. Responded when asked questions and was easy drop off too ..This just was all around great...Would definitely do this again.

This was my first experience with Turo, and I was not disappointed. The app is easy to use and displayed accurate information on the vehicles and makes it easy to communicate with the car owners. The service itself is free, and the rental fees are excellent! There is also a wide variety of cars to choose from. This service is a welcome relief, monetarily, from the cost of renting a vehicle from the major car rental companies. I was very pleased with the service and will use them again in the future.

I would recommend this service and this beautiful Subaru! It was very easy to pick up and drop off - the car was clean, and in good shape. The best thing was that it was very easy to pick up and drop off. Perfect service!

It’s my third time using her Mustang. Her and her husband are awesome hosts. I travel to Florida every 2-3 months and will continue to book them. If you’re in the East Central Florida area, look them up.

Rented a beautiful 2022 Camry Hybrid from Erika & Dan for five days. The car performed perfectly, was reasonably priced, and the entire process was as smooth as silk. They were very communicative and never took more than 20 minutes to respond to my questions and concerns. I will definitely rent from them again next time I’m in Vegas! Thank you Erika & Dan!

Since returning my vehicle I have been charged almost 800$ extra for complete garbage charges like “smoking in the vehicle” and “getting the car towed” when the host didn’t pick the car up on time and NOBODY smoked anything in this vehicle at all. I will never use Turo again.

The entire process was first class. From first contact with the Turo Team. My problem came after I drove off in the vehicle. I noticed there was a gap between the roof space, and the sun roof. Which made noise as I drove. Secondly, after check out. I got two notifications of due payments from the host. Which were totally fraudulent. As I've got the proof from photos I took before, and after my trip. Beyond that, I give 5 stars to the Turo Team for an outstanding professional experience.

Have used Turo for over two years. You have your pick of cars you want to drive. App is easy and quick. I have been fortunate to have great car owner to deal with no attitude no lines to wait in. Greatest app ever!!

I rented a car June 3-5 and was charged for tolls that were made May 3-5 which is clearly shown on the toll paper that was in the picture. I disputed it because it’s not my debt to pay, but you all took it anyway. It’s not about the $6.70, it’s about the principle and the fact that when or if I did accrue toll fines are you going to charge me again? Terrible business aspect of this company.

I rated this five stars because I was impressed of the service I received from Turo car rental company. They made it very easy for booking and they made it easy for me to pick up and return and extended days that I needed.

I had a great experience with Turo. Easy to book, great communication with Nate, the car's owner, convenient, affordable and just plain easy. I booked a couple of times and had to cancel. No problems at all with that. Charges were as expected. Overall, a great experience!

I appreciate the readiness of the car promptly. The condition of the car and the overall ease of renting the car were more than just practical. I had a special event to attend involving my work in the life insurance industry. Turo help make the work experience a pleasure to and from the event which made it more special.

I fully enjoyed the company and the services provided by them. The car I used was beyond expectations and I will be glad to continue to use their services and I will happily refer them and their services to friends and family. The car was clean and drove wonderfully.

My host, Sarbeg was the absolute best! I had to switch my pickup time and Sarbeg was very accommodating. He returned my call immediately. The car was exceptional and the experience of pick up and drop off was super easy! I will never use traditional car rental service again! Thanks Turo!

Rented Connor’s pickup to get some larger trees for a landscape project. Trip went off without a hitch. Connor was an excellent host. Vehicle was exactly as advertised. Enjoyed the cruise + distance sensor. Communication with Connor was clear. All very smooth. Great experience!

Great experience. Easy to use app. The selection was great and I was able to find a great car near me. Would definitely use again to book a car for the weekend. The prices are also much more competitive compared to traditional rental car places.

Quick response & quick service and I have some issue with the vendor the customer service they resolve the issue quick. I like the Turo and you can find the good selection cars in turo and the host will respond quick.

Wonder what I would charge extra $50 extra $10 another $35. Host charges was different. His fee came to 385.45. Turo charged 524.67 so why did you charge me a extra 60 dollars for this trip. I thought all charges was the upfront cost in the beginning.

Very economical & easy to drive vehicle, Host was very responsive!! Such a gas saver & drives smoothly. Host was very responsive & helpful. I was hesitant in using Turo but it was a great experience even after having two other hosts cancel on me last minute.... Would use again!!

Had a very pleasant experience from booking and confirmation through pickup and drop off. Communications from Turo throughout the process gave me a very high sense of security that everything would work out well. I would definitely use them again.

Really love this app and my experience has been great. I only use this app for car rentals and I’m very pleased with it. Will recommend to family and friends. Keep up the great work. A plus plus. Also the more I use app there should be more rewards for us big spenders. Thanks again.

When I picked up the vehicle it was spotless. I could tell the person renting the vehicle really cared about providing a great vehicle. There wasn’t any problem with vehicle during week and returning the vehicle was simple. I would definitely rent from Melvin again. Great experience.

Getting a car through Turo was a breeze. Christopher, our host, was a great communicator. He made things super easy. The car was located in the parking garage close to the terminal. The car was exactly as pictured. We had no issues or complaints.

Price is right. So far the vehicles I rent been good to me. The host has been great. They text right away or a few min. My family have been very comfortable. Love that I can rent a van or car within min especially when you can’t find a rental car anywhere.

Ali (my rental contact) was amazing. He made the experience very care free and enjoyable. Greatly appreciated. The car was waiting for us when we arrived at the airport with great instructions (and photos) of where the car was located.

Let me start with the hosts on Turo are almost all wonderful! All but one I interacted with were absolutely wonderful. The vehicle I ended up with was a perfect fit and very seamless. With that being said - Turo customer service is horrible! I was trying to cancel b/c I hadn't heard from a host at all, Turo kept asking me to wait and trying reaching out in multiple ways. The host didn't respond back until Turo reached out and by then I was within the 24-hour window and lost money. Turo was absolutely no help in this, just kept getting a runaround. I ended up spending much more to make sure I had a vehicle when I arrived.

The car was nice, clean. The host was very nice. The car had a full tank of gas when I picked it up. The host responded in a timely fashion. The car rental was a nice price to rental to rent the car.

Everything worked out well for me. Although I was surprised by the fees to use the Tesla superchargers. Pickup and drop-off were very smooth, and the key transfer via the Tesla app worked out really well. I would rent from this person again.

It was an easy process and my host David was great, communicated with me and answered any questions I had. Will definitely be using again. I enjoyed the easy process and prompt replies from my host. 10 of 10

This app is so easy to use. Great customer service at these hard times. The prices and vehicles are super awesome and the host are very helpful. Cars are always. Miguel is an excellent host. I've rented 2 cars from him and he is the best.

This was my first time using Turo. It was very easy to use. Communication was quick and informative. Vehicle met expectations. Hope to use again. Would like to use same vehicle on next trip to Vegas. Thank you. Picking up was simple and drop off just as easy.

This was my first time using the Turo app to rent a vehicle. The process was smooth and easy. Cassandra, who I rented from, was so nice and helpful. She gave me specific instructions for the vehicle pick up and drop off. The vehicle was perfect for our trip. I will definitely use this app again whenever I need to rent vehicle and recommend it to a friend.

I was visiting from Florida to my family in Connecticut and rented a vehicle. The car was exactly as I saw online. The host was extremely friendly. The car was clean, easy to operate and the pick up and drop off was very easy to do. I would recommend this to any friend. I had a very good experience during my trip. Thank you again.

It was a great process beginning to end. We appreciate that we were able to pick out the actual vehicle we would rent. Any time I had a question I would receive an immediate reply. We will definitely use this again in the future.

The host pre uploaded pics of the car to the site. First No No. When I return the vehicle the host didn’t do a walk thru. Rushed off. I forgot my keys in the vehicle, I made contact with the host to return them. We linked up and I got the key back. Host Never mentioned damage nor smoke smell in the car. Two days later tried to charge my card for $257.00 and posted a pic of scratch on front bumper and a cigarette in the door handle. Which I do not smoke due to asthma. I was so shock that they planted that stuff and tried to blame me for that. Now I can’t rent due to this situation. This being my first time using Turo, I don’t know if I want to do it again. It feels like I’m getting extorted by the host.

This was our 1st time using Turo. Took a little time to get used to checking in and receiving our car but all was easy and we were on our way quickly. Picked up a Toyota 4 rubber in Montana and glad we did as we had a lot of rain and nice to have a bigger truck size vehicle for safety in rain with pot holes. Will use again at our next trip!

The trip was wonderful and I enjoyed having the pleasure of renting a vehicle from Turo. If I had to do it all over again I would. Turo is a good thing when renting a vehicle. I had a vehicle that was in good shape and no problems.

Great vehicle and comfortable ride. Owner presented the car in great condition. Enjoyed the use of the vehicle. Will certainly use Turo again for travel needs. Value of the rental was really good for the time of the car being rented.

Vehicle was in great condition. Clean and everything worked great. We took a beautiful trip around The island and enjoyed the day. We had to drop off early that evening and the owner was completely accommodating due to lack of parking around Honolulu.

Turo is a 100% SCAM. My rental never showed up on Turo app. “Host” contacted after pickup time; gave me “partial” refund. YOU HAVE BEEN WARNED. Lost $450 SCAM SCAM. Having to dispute charge; all these positive reviews are FAKE. Available cars are FAKE. Do not be lured into this. There are no cars.

First time customer super easy to use. Very impressed with the application. A lot cheaper than renting from the big rental companies! Variety of makes and models. I like the fact the hosts are willing to deliver the vehicle where ever you're located.

At first I was a little reluctant. Turo, I thought… I don’t have the money like a couple of homeboys do, (remembering the time when They took me to Miami on my birthday! Yeah, LOVE my brahvas!!) at the moment. Anyway to make a longer story shorter, it was easy, reliable, nonstressful, & most importantly I didn’t have to jump over a bunch of hoops to Prove WTH I am!! Thanks Again Turo,

10/10!!! Loved Adam’s 2020 Honda Civic and his responsiveness. Would ride again. Clean, comfortable car. Rode smooth and was more than sufficient for my vacation in Florida. Was able to comfortably accommodate 4 individuals and luggage. Would recommend the Turo app to anyone needing an affordable rental.

For a first time user of Turo, I was impressed with how easy it was to use! Joshua was excellent to work with. His car was outstanding with many luxuries. I would highly recommend Turo to my friends and family!

The car was easy to pick up. I Loved the contactless pickup. The owner was super responsive especially when I couldn’t figure out how to move the seat and when the fab battery was dying. The car was clean. And the mileage was just enough to cover my whole trip. Great experience all together.

This recent trip was my second Turo experience and it was just as good if not better than my first experience. My host was amazing and very communicative. The car was in pristine condition. The app is very easy to use. I appreciate the reminders and the ease of booking and adding an alternate driver. I tell everyone I know about Turo and how easy it is to use.

Renting a vehicle through Turo was as easy as possible. Everything worked just as it should. The host was easy to work with. Vehicle was as described and in excellent condition. Process to locate and obtain the vehicle and return it was flawless.

Really excellent service - was kind and helpful - this is the first time I had used Turo and he was kind and patient giving me all the information I needed. Car was clean, relatively new and just what I needed for the time I was there. If I had a wish - I would have part days prorated per hour. I was 6 hours over but had to pay for another day!

Never would I have imagined renting outside of the traditional method of renting a car, but I was told to check Turo out. My first experience was surprisingly easy and efficient. Then I rented a second then a third time. Excellent communication, service and value.

I have rented 3 different vehicles in 3 different states in the past month. I do my own due diligence to read reviews but surprises happen. I had more variety in Los Angeles obviously, but I was even able to find a vehicle in the Finger Lakes Region of NY. I have had great hosts with great communication practices. What I have found most surprising is the ease of pickups & drop-offs. I love working with real humans who have vested interest in their vehicles over rental agencies. I try to explain Turo to curious older family members like Airbnb but with cars instead of homes/rooms and without the horror stories.

We loved renting our Bronco from Cesar through Turo. Great service. Great communication. Great car. Wonderful experience. We would definitely rent this vehicle again and definitely rent from Cesar. He was so nice to deal with and was very professional. Topnotch service and very great to deal with.

We had a wonderful time going to Orlando. Steven was a great host. Will book again. Had so many people ask where get the van from. This was my first time using Turo. Was kinda nervous at first. But it worked out prefect.

Clean, comfortable and newer car. Description was accurate. The Accommodating owner worked with us on delivery location and offered suggestions for visiting. The rental was a good value. The reservation process and paperwork process from Turo was easy and the site had good selection of cars.

First car was cancelled less than 24 hours before I landed. I had it reserved for close to a month. Cannot leave negative review for the person who cancelled. That’s not right. They receive no penalties for cancellation. I managed to get another car and that experience was great.

Overall the booking, unlocking, to communication between me and host/Turo was great. This was my first experience and look forward to renting again. The car I saw in photos was what I got clean and in good condition. Photos match and the location to vehicle was easy to find.

John & his team were very professional to work with. The truck was awesome & help me out very much. I would definitely rent from him again. His team made it very convenient for my by bringing the truck to me.

I accepted and paid the toll charges. But I do not appreciate the hidden costs of renting with Tueo in general and with Venal in particular. I asked Venal if the Ezpass was functional and when he said yes, I reasonably assumed it was included in the rental service. Then I asked both Venal and Mariaam the assistant several times if I were required to return the car clean, which is not the case with any standard rental company and neither responded. She responded with unintelligible vagueness. I thought of cleaning the car just as a courtesy and yet when I showed up she actually asked for funds to clean the car., and I handed Venal $20. Consequently, I will not rent with Turo again. Sorry but I don't like, even the appearance of, dishonesty and taking advantage. And to think that I left an excellent public review!

This was our first time using Turo. The whole experience worked out very well from ease of finding a matched car for us, to quick and easy rental and payment, to communication with Marlon, to picking up and dropping off the car. Will definitely recommend to others and use again ourselves.

This was one of the best rental I had in long time. The service was awesome and NAGID’S rental was great. I would definitely rental again and recommend to people I know, also the communication was great, the was van was perfect for my team, I was impressed how the van was clean from inside and out.

Everything was wonderful. I couldn't ask for anything more. She was great. The best host anyone could ask for. The car got excellent gas mileage. It was very clean. We took it back very clean as well. The host sent me pictures and she responded really quick.

I really enjoyed the vehicle I drove. I just didn’t like the cruise control. Every time I would set it it would stay on for a while and then go off. I’d have to keep setting it the whole trip going and coming back.

My experience was awesome. The host did a great job responding and making sure everything was great. Vehicle was in great condition and very clean. The host also made sure all of my questions were answered before during and after the trip was done.

This was my first time using TURO and I would highly recommend it to anyone who also is a first time to TURO. Their site is user friendly. It gives you so many options to choose from. This was so convenient for us, and easy to use. Our host was the best. We are so pleased with TURO.

Rented a 2020 Jetta from Gabe here in Las Vegas. His customer service was excellent. Very professional but more importantly relatable.. His car was Super clean!! Car has a very smooth ride.. I will rent from Gabe again and have recommended him to a few friends already..

The guy we rented the car from, when we got there he took the car for a spin to make sure it was running, then proceeded to put gas in from a gas can in his garage. The car ran ok during our 3 day rental, dropping it was not good. The guy was nowhere to be found when we dropped it off, this is after we put in gas to bring it up to the level when we rented it, 35 minutes later we return the car. He’s tried to charge us for 2 gallons of gas, so he’s saying we drove 50+ miles in 35 minutes. And charged us a convenience fee to fill it up, from a gas can in his garage.

Everything was fine except for the return of the rental car back to the DIA airport short-term parking. I was unaware of the timeline for parking and Turo owner parking payment and he let me know he was not happy for arriving earlier than the time on the Turo return rental. This was not made aware to me previously so I believe it caused confusion and disappointment on both sides. Better communications PRIOR to rental is best because I was in the mountains with NO cell/internet service and had no way of receiving communications until my return to the airport (which was too late). I put this on the owner but if there were better communications prior to the rental it would have gone much smoother for both of us. I walked away from my 1st rental via Turo and was a bit stressed and unhappy with the negative communications once finalized.

Miguel was great to work with. Went above and beyond helping me with the details. Vehicle was clean and ran great. Everything in the vehicle worked perfectly. Plenty of room for 6 big guys! Will definitely do business with him again!

First time using Turo and the entire process was super easy. The guy we rented the car from was very responsive and walked me through every step. Will definitely use again!! We walked right out of the airport and the car was there and very easy to return.

It was super easy to use this service! Car was ready to go, owner did a quick walk around & shared some features, took a bunch of pictures & we were on our way. Would highly recommend versus renting through a corporate rental agency.

This was the first time I rented a car from Turo. The car was easy to find with the directions of the owner in the airport parking lot. Car was clean, well taken care of, & rode like a dream. The owner left detailed instructions & responded promptly to me every time. The process was easy & smooth transaction from the beginning to the end. I will use them 100% of the time in the future.

This was the 1st time I used my warranty service and must say was very pleasantly surprised. Fast service and quick worry-free repair. At this point I would highly recommend CHW. I normally do not write reviews, this was so smooth I needed to let everone know.

I loved how the car was ready for me at the scene where it was said to be and it was very cleaned. I will definitely rent again from Turo! Thanks for the perfect trip. I will recommend all my friends and family.

Finding a car was easy by using the filters provided on the app. How many seats you needed, space, distance available, etc. The pick up and drop off process was so easy and the price was reasonable. I would do this again.

The car was in great condition and was easily accessible and was described perfectly. Really fun to drive. The availability of paying for prepaid gas up after use was great option. My friend recommended the Turo app, so I downloaded it & was very impressive and easy to use.

Perfect first time experience with TURO rental. Dreux was a great host with a super car! Car was clean and waiting for my pickup. Directions were exact and return was just as easy. Radio and air conditioning also the best.... NOTHING COULD BE BETTER!

1st time renting on Turo. The first choice didn't work out but Turo made it right. Much more affordable than a national rental chain. Check in and check out was easy as well as changing pickup times. I will definitely use Turo again.

Superb taken care of car. Drove well. Went well beyond the duty in delivering and picking up at Atlanta airport. Highly recommend his service. The car was totally clean and well serviced. You will be lucky to use his service.

This was my first time using Turo company. We had an amazing experience. We drove to Dallas Texas and back. The vehicle was absolutely clean inside and out. I would recommend Turo to my family and friends. I am super grateful that we were recommend to your company. Thanks again.

We used Turo for the first time in Hawaii. We rented 2021 Jeep wrangler from Cecile. It was absolutely amazing traveling around in her jeep. Made our Hawaii trip even more special, Had a great time with her car. She was a great host. Recommend her vehicle for anyone that’s traveling to Oahu Hawaii.Great car to travel around in with the top down in the sunshine.

It was really easy to set up my account and book at the last minute. The price was definitely more reasonable than one of the big car rental companies and the pick up was quick and convenient. The host was also easy to communicate with through the app. One criticism is that the app is a little glitchy while searching through cars (I.e. trying to filter for different makes/models.). Would use Turo again.

Loved the fact it was close to us and the car was amazing as were the owners. They were extremely polite and interested in us as a couple! The pick up and return was fast and easy! Will definitely rent from them again!

Great experience with booking and vehicle selection. Definitely recommend it to family and friends. I booked a vehicle for son's prom to drive him around in. The car was in great condition and a reasonable distance from my living location.

From the app to the specific car, everything was easy and great. Even last minute extending another day was handled perfectly. Of course, this experience was due to an excellent car owner Fathi, but the platform works very well and takes you through the entire process including taking pics and selecting insurance options. This is my new car rental service!

I chose Turo this time because I could choose the car I wanted to rent for a friend's birthday. He wanted to cruise Myrtle Beach in a classy convertible, so I chose a Mercedes. Glad I did. Not only did my friend enjoy the beach scene while driving with the top down, the entire process of renting the convertible Mercedes was easy, and the person from whom I rented was friendly and communicative.

Effortless booking and communication! Saved money over the big box companies. Able to rent for the exact dates that we wanted - not having to get the car 2 days earlier and pay for what we didn't need based on holiday hours of the big box companies! Definitely will use again and highly recommend!

Had the easiest transaction with Bryan. Car was delivered early, in perfect condition. Great communication. Very responsive to messages and picked up on time. If they are all this easy, I am a forever customer. Would definitely use this host again.

We loved this option! The car was great and the owners were so nice and had great communication with us! Pick up and drop off went smoothly. The car was clean and a dream to drive with our big family.

Both hosts wrote me texts assuring there would be no trip fees. Those texts constitute a contract. When I was billed a trip fee was billed. I spoke with Turo customer service. (Ma Carolina) she assured me that Turo would be sending me an email to address my contract dispute. I did not receive an email. I ask you one last time to resolve prior to disputing the entire charges with my credit card company.

I can’t believe there wasn’t an app like this before! I had a great experience, with booking, picking up and the accommodation of dropping off. The payment was easy, it took seconds, that includes the background check and confirmation. I couldn’t have asked for a better experience for a new user like me!

I was charged for smoking in a vehicle and I do not smoke. The car has reviews showing the car smelled like smoke a few days before I got it. After my trip, the host finds a lighter under the seat of the driver's side and they are claiming it is my lighter and I left debris in the car. I sent a message saying before I got the car that the car was messy. No one believes me and is going off what the host said. I will never use Turo again and will do everything I can to promote my friends not to use turo.

Reasonably priced, clean, friendly. Will definitely rent from them again. Cheaper than the big name companies and far better customer service. Fuel efficiency was a must and the suburbs was an excellent choice for such a long road trip to California and back to Oregon.

I highly recommend Turo as an alternative to renting cars...will not look back. We use Turo wherever we go. All of our transactions have gone smoothly and easily. Great communication and reasonable prices. Drop off/pick up is way more convenient than traditional rental cars and selection is more diverse.

Brandi was great, efficient, courteous and very helpful. She provided accurate pick up and drop off info. Vehicle was clean, mechanically sound. We traveled around the great state of Alaska and never had any issues with the vehicle. We will definitely use your service and most certainly a vehicle from Brandi!

Needed a car quickly, and close to me. Was able to book a car at the last minute. It was available quickly, was clean, and a nice ride. Was able to run the errands I needed quickly. Pickup & drop off were really easy, and the owner answered all my inquiries quickly. Will definitely use this again.

This was my first rental. My assumption is that the host and guest seldom meet in person. I completed my license and insurance information on-line to be approved as a driver. Is there a reason for the host to physically view a copy of my driver's license? The host was excellent. This is not a negative comment on them. I just found the request curious. Is this a typical host request?

The entire process, from booking in app, to remote keyless pick up and drop off was very smooth and very easily navigated. The hosts I’ve had up to this point have been accommodating, excellent hosts with very clean and well maintained vehicles.

The entire experience was perfect. It was my first time using Turo, and it was excellent. Mario, the host, was excellent. He was helpful, but not overbearing. I received several email reminders during the van rental. The van was clean and drove great. It accommodated my family of 6.

This was the first time I used Turo, and I must say I was very impressed. Turo took all the hassle out of car renting. It was fast, easy, a little bit pricy but way better than going to Enterprise 5/5. The renter, Greg, was amazing. He walked me through the steps of using Turo for the first time, he was kind, and very informative. The car was easy to find, nice, clean, and well maintained. I will definitely be using Turo again. If I had any complaints it would probably be the price, I wasn’t expecting a 70 dollar add-on trip fee when browsing the rentals. Other than that it was great.

Definitely would use Turo again. Van dropped off at airport and we returned it to the airport. Any questions we had were answered right away. Turn signal bulb burned out while on our trip. It was replaced very efficiently by them.

This was the first time we used Turo and we loved the experience. The vehicle was very comfortable and fit all that we’re traveling with us and luggage. It was very convenient with the airport drop off. We will recommend and use Turo again.

Had a great exp first time using this service, host was great, great service, communication, clean car and very easy contactless transaction. Good price. I will rate excellent experience. I will definitely recommend host and app. Price was perfect. Car was new, nice and Tesla experience for first time driving a Tesla amazing.

Turo is excellent. The App is easy, functional and very well thought out. Turo is superior to the original rent a car business model. You select the vehicle and that’s the vehicle you will drive. A pleasant experience in every way. Turo is also a very good opportunity for someone to rent their own car or buy and rent out multiple vehicles as a business.

We had a great first experience with Turo renting in Arizona. The car was clean and well cared for. The host was easy to work with and was very responsive. I would definitely rent again from Turo and highly recommend the service.

Great app to rent a car. Rented a good and reliable car for the weekend to get stuff done. Great experience, easy, convenient and affordable. I loved that it was no contact to pick up and drop off. Will definitely use again.

Great car and easy to communicate with friendly owner. All my questions and concerns were answered promptly. Easy pickup and drop off. Car fit our needs perfectly and made for a great vacation. Highly recommend using Angelo to anyone planning their trip.

The process was smooth. However, we were hit with a smoking violation that cost us 250.00 and no one smokes. But, needless to say, we had a great family vacation. Will definitely use Turo in the future for all my rental needs. I highly recommend meeting owner when returning vehicle to avoid any surprise credit card charges. Take pictures, videos, etc.

Pick up and return were easily arranged. Communication with provider was very easy and pleasant. The size and condition of the vehicle suited my needs. Vehicle was easy to drive and the accessories in the vehicle all worked as expected.

No response from host.. Car not so reliable. Car brake systems and rotors was scrubbing. And I needed to know some details about car and I really should have received a discount or something. I don't know why I didn't and I was alone.

Had an awesome experience with customer service and the host. Customer service took care of my issues immediately and the host was attentive and provided an exceptional vehicle. Everything was to my liking. The vehicle was very clean and luxurious and ran smoothly. No issues at all.

I had a good experience with the car owner and the company... I will be renting from the company again. Thank you for your prompt attention to my questions and concerns. I will also refer this company to friends and relatives. Thanks again so much.

I travel a lot and have always used other car rental places until I discovered Turo!! My host Shullundia was awesome!!! I picked up and returned the car with no hassle at all. She was friendly and professional. Prices were very reasonable and the simplicity of the process was priceless!!! Thank you Shullundia!!!