
Turo Reviews
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About Turo
Turo is a car-sharing network where drivers can book cars from hosts in the U.S., Canada, the U.K., Australia and France. The company manages its reservations through an app and advertises that its prices are less than traditional rental companies. It also has more options for drivers under the age of 25 and features over 1,600 unique makes and models. Visit Turo’s website to see all of its available options.
Visit turo.com- Available for 25 and younger
- Safe pickup
- Flexible rentals
- Affordable
- Limited mileage
- No one-way trips
Turo Reviews
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Reviewed July 12, 2023
Super easy, owner extremely responsive. Clean and fresh vehicle made our trip that much more enjoyable! Easy and convenient drop off and pick up at airport. Would definitely use this way to rent a car again. None of the hassle of waiting in line at airport car rental. This was exactly the vehicle we re looking for.
Reviewed July 12, 2023
The only reason why I’m giving a 3 star. Is because I MADE IT TO AND FROM MY TRIP! I was unaware of ALL of the lights were ON and on display (Except engine and oil lights). Host told me while retrieving the car. Desperate and already packed to go on my trip I prayed and took my chance. Car was loud but fast. Definitely a man's car. I’m happy it worked out in the end.
Reviewed July 12, 2023
Easy pickup and return access, inexpensive, economical, easy communication with owner and the app was user friendly. Was referred by a friend would refer others to this way of renting vehicles for business a personal needs.
Reviewed July 12, 2023
We rented a Toyota Sequoia from Hunter for our family trip - Four adults and three children plus all of their luggage. The vehicle suited our needs perfectly. Hunter was a pleasure to work with, and was able to accommodate our delayed flights and slightly changed travel plans with ease. He provided excellent customer service. I would definitely recommend him to friends and family!
Reviewed July 12, 2023
It was an awesome experience. Really nice host and car was very clean and reliable I will definitely use the host again and suggest friends and relatives use them too. Host continually checked to see if everything was going ok throughout the rental period. Kudos for such awesome service. Look forward to working with you again. Until next time.
Reviewed July 12, 2023
Always very nice experience. Everything is easy and convenient. Great alternative to regular car rental companies. Great business model for busy individuals. I will definitely will be using you guys in the future. Only suggestion would be less mileage restrictions. Always some time of incentives would be nice as well for frequent customers.
Reviewed July 12, 2023
Using this app was the first for me. It was recommended by a family member and I am glad that I used it. It saved me a whole lot of money in my pocket and not mentioning that the customer service that these owner provides is out of this world. I will be using this app moving forward.
Reviewed July 12, 2023
The process was really smooth and there are many options of vehicles to choose from. It was a much faster process than going to a rental company but the service charges were a little high. If you need something quick and higher end car then this is definitely the way to go.
Reviewed July 12, 2023
Justin is an amazing host. He was quick with his responses and was patient in answering my many questions. I love this Tesla!! It was great to drive. Great renter and a good car. Justin was kind and showed me how to operate the vehicle. It felt great to be part of the Tesla community (P.s they are really nice and generally excited to see other Tesla drivers). Give him your business, you won't be disappointed. I'll be back again.
Reviewed July 12, 2023
Our experience with Kush was above and beyond our expectations. His communication was almost immediate and always clear and accommodating. My son is quite tall at 6'6, so Kush steered us away from the car we initially requested and told us we'd have ample room in another car in his fleet, and he was so right! He picked us up at the airport. When I return to LA, I will certainly choose one of his cars.
Reviewed July 12, 2023
Encountered a problem with one of the tired during pre inspection. Geoffrey my host, resolved the issue without me being delayed. He provided exceptional service. My trip was smooth and relaxing as a result. Will definitely work with him in the future. Cannot thank him enough for ensuring that I had a nearly flawless experience.
Reviewed July 12, 2023
I like that I have a variety of selections of vehicles that fit my need. I also like that I had direct contact with the owner of the car that cares about their vehicle and their prompt service. I am going to use Turo in the future from here on out. Thank you.
Reviewed July 12, 2023
The car was clean, ran well, and we had a great time. The drop off and pick up were not smooth at all. We requested to pick the car up at the airport and return it there. We got the car an hour after we requested it and had to be picked up and driven to it off airport property (load all bags into another vehicle and be driven 15 minutes to the car). No one could meet us when we were dropping the car back at the airport, so we were told to leave it in short term parking. We wanted the car to be safe, so locked the keys inside (they had shown us a lockbox when we picked it up knowing there was a second key). We were then informed there wasn’t a second key. The pick up/drop off experience has dampened our experience with Turo and we are very hesitant to use again.
Reviewed July 12, 2023
This was my first time renting a car through Turo! David, my host was helpful in getting me through the process! It was so easy and cost effective! Our team saved a lot of money by using this service and we knew what to expect and if our equipment would fit in the vehicle! I will certainly be using this service again!
Reviewed July 12, 2023
Upon first time had lot of questions, but my renter was responsive and direct. To where I had no questions of procedure. The particular area (Miami) is not good place rent a vehicle, from experience with my trip. But Turo definitely an option upon renting a car. Had difffculties giving my renter a rating through the app.
Reviewed July 12, 2023
This was my first experience with Turo. I was absolutely thrilled with the way it went. Our host was helpful and quick to respond to questions. The car was exactly as described and worked perfectly for my group. When our trip was over it was extremely easy to turn the car back in at the airport. Dealing with traditional car rental agencies has often been stressful. And I've had instances when it took over an hour to get through the line, only to be faced with signing a lot of paperwork. Turo has made the process so easy that I'm even thinking of becoming a host myself!
Reviewed July 12, 2023
The car was very clean. The host was on time at the airport to drop the car off. The car drove very smooth and was very good on gas. He communicated the pickup and drop-off instructions very well. The drop-off process was flawless. I would contact with him again when I travel.
Reviewed July 12, 2023
I love Turo is a good app to rent a car for you and your family and friends. They have a better deal and good rate. Also you will be able to drive a brand new car with good conditions. I love it. I will always recommend this to anyone.
Reviewed July 12, 2023
Easy and smooth rental process. When a problem arose customer service assisted immediately and rectified the situation very quickly. I would definitely use Turo again and I would definitely recommend the platform to people looking to rent a vehicle for short trips. Also, it was less expensive than renting from the traditional rental car places.
Reviewed July 12, 2023
Amazing company, amazing host for my Vette rental. The process for renting my car was absolutely the most thorough and assuring process. My host was fabulous making everything l needed to do fall into place without a hitch. I had the best options and best prices more than any other companies. Very pleased with the whole adventure. Thank you so much.
Reviewed July 12, 2023
Car was clean, it was a 2017 Kia Forte. The car drove just fine. Easy to drive. Pickup and Return was easy. Key was left in the mailbox for pickup and left it in the mailbox when returned the car. Owner communication was great. Easy to work with. Overall a good experience.
Reviewed July 12, 2023
The transaction was such a breeze. The person I used was very nice and helpful. For the amount of driving I did in 5 days I didn't have to fill up again until it was time to go. The Nissan Kicks was great on gas. It was 34mpg. If I'm ever in Santa Ana again I will most definitely use them again.
Reviewed July 12, 2023
Sarven was great, very professional and he made my 2nd Turo experience even better than the first. The car was in great condition, very clean and well-maintained. It was described accurately as the pictures. Sarven was friendly and very communicative. I would book from him again and recommend him to my family and friends.
Reviewed July 12, 2023
This was our first Turo rental. The directions in the app were clear and easy to follow. We needed 2 vehicles, it was challenging that we couldn't rent both under the same name/ account. Our son needed to create an account and secure the second vehicle. The host responded quickly to our inquiries. The car served us well on our family trip.
Reviewed July 12, 2023
The van that I rented was exceptional. I rented the van on short notice for a one-day trip and was able to set everything up with no issues at all. The host/owner Aaron is a great host that makes sure everything goes very smoothly. I couldn’t ask for a better overall experience. I will definitely refer this service and this host to my family and friends.
Reviewed July 12, 2023
By using Turo, I was able provided an amazing car for my vacation plans from a huge selection of cars. The service was one of the smoothest parts of my trip. The car was extremely clean and well-maintained. The pickup and drop off were simple. The car I used got great gas mileage and offered 1,000 free miles with the option to pay for additional miles.
Reviewed July 12, 2023
I had the most wonderful experience with my Turo car rental. Ludmilla, my car renter was very professional and prompt in all our communications. She made the pickup and drop-off at the airport very smooth. She guided me on other travel tips that helped me a lot. Reasonable price and exceptional service. I highly recommend to any group of people.
Reviewed July 12, 2023
We rented a 2012 Dodge Caravan from Nick the van owner in Helena, MT. The vehicle was clean, roomy and operated perfectly for us. I was pleased with the communication from Nick and Turo. Pick-up and delivery were very easy to do. I picked up at the airport and delivered back to the airport. I would rent from this company and Nick again when needed.
Reviewed July 12, 2023
I had a great experience from when my friend told me about this. Turo came to the rescue when Avis/Budget let me down. Turo has gained a customer. From when I downloaded the app to getting the car. Great experience throughout and the renter was simply amazing. He was so professional and his car was very clean.
Reviewed July 12, 2023
It was easy and very nice. I would absolutely refer a friend. Christopher was an amazing host and he was responsive in a timely matter. The car was nice and clean and in great condition. Pick up and drop off was very on time. Chris was very respectful and friendly.
Reviewed July 12, 2023
My experience with the vehicle my family and I used was excellent. The host was nice and his vehicle was reliable, clean and good on gas. The host also messaged me before and after the rental. I recommend this vehicle service to my friends and family. Best experience ever. If there’s anyone looking for a great experience, try renting this hybrid van. Lots of space and a smooth quiet ride.
Reviewed July 12, 2023
I rented my first car on Turo last week and it was great. The app is super easy to use. The pricing for rentals are less expensive than the traditional car rental companies. Love the cancellation policy. Great availability. My host was excellent and very responsive and accommodating. If I ever have to rent a car again, I will use Turo.
Reviewed July 12, 2023
The communication was great, car was just like described, delivery was on time and when I needed an extension he was very accommodating. I would rent this car again and would recommend it to someone else. I appreciate how clean it was, that’s not always the case with others I have rented from.
Reviewed July 12, 2023
Cody was awesome. Made everything very easy and accessible. I highly recommend any vehicle renting through him. Vehicle was in great shape and very convenient to use around town. Turo is a great app to use and gives a lot of variety to choose from. Thanks again Cody for letting us use your vehicle.
Reviewed July 12, 2023
I found the owner to be hospitable and easy to work with. Would rent from here over and over again. The vehicle was very clean and well-maintained and the instructions on how to access and return the car were very clear. Communication throughout the renting period with owner was simple.
Reviewed July 12, 2023
Waiting for my new car to be built and this has been great alternative not only to where I live but on vacation too. I have yet to experience where the owner drops off the car where I am instead of picking it up but, hopefully that will happen soon.
Reviewed July 12, 2023
Everything was PERFECT! It was so simple on getting the car booked and the owner of the car was absolutely amazing! He responded quickly. He was very friendly and even helped us finding things to do! VERY SATISFIED! I will definitely be using this app for all trips!! Thank you Turo for making everything so easy in getting a vehicle setup and even BROUGHT to us! No Uber or taxi fees!!!
Reviewed July 12, 2023
Simple, easy, fast and amazing smooth, never had an issue. Both host I went by were very helpful and great. The cars were perfect for what I need for reliable. The whole process simple from start to finish. I would definitely recommend to use Turo.
Reviewed July 12, 2023
Easy to communicate with host and responded really quick, car was amazing, just what was needed for our trip spacious and very well maintained. Top notch vehicle! Recommended, app is very easy to use and book so very. First time using the app and very happy with it, will be using in the future for upcoming travels.
Reviewed July 12, 2023
Hey new travel trip I learned about.... We have using the app Turo for car rentals lately. It's like Airbnb (person to person house/room rental) but for person to person car rental. You cut out the high cost big corp car rental fees. I highly recommend it next time you need to get a rental car.
Reviewed July 12, 2023
Very convenient and the car was much better quality than your typical rental. I also really like how you can reserve the actual car so you know what to expect, unlike other rental companies that will give away your rental if you are running late getting there or it's not exactly what you needed for your trip.
Reviewed July 12, 2023
I rented a car for one day for errands and the next day when I was done and gave the owner back her car. She said I scrape and painted over her car which is completely false. I treated that car like it was mine with carefulness and respect for the vehicle. I'm upset and perplexed saddened by the outcome of all this. I feel like this experience was the worst and feel like I'm being scammed. Her windows were way too tinted than what it should be by law.
Reviewed July 11, 2023
I had a great experience renting this car for a week. I would definitely do it again. It was clean, great on gas, everything worked well. The host was very respectful and kind. Location was not too far from where I stay so picking up and dropping off wasn't a problem.
Reviewed July 11, 2023
The renter of my car was so nice, communicative throughout my trip, made the pickup/drop off very simple and easy, and dually completed the conclusion of my trip in a timely manner. Highly appreciated this interaction and use of the Turo app! I loved the car, it came exactly as listed, and was exactly what I needed for my friends and I. THANK YOU!
Reviewed July 11, 2023
The car was listed as an SUV and it was a car. Too small for our trip. The car was damaged. The sensor didn’t work and kept indicating the doors were open while driving. When hitting a bump in the road the glove department randomly opened several times. The owner tracked us via AirTag and that was creepy. Felt like we were being listened to as well, very weird. We filled the car up with gas before we returned the vehicle and were scammed by being charged for extra gas, convenience fees and processing fees. Please refund my credit card immediately because this charge was not authorized by me.
When we picked up the car it had 350 miles or so left until empty and when we dropped it off it had over 400 miles until empty. The owner literally argued with me when I tried to resolve the issue while traveling through 3 airports making our experience terrible. I will never use Turo again. It was a partnership with Delta. I was supposed to get 5000 Delta miles with this and I have not seen where this was credited to my account. I feel like it was a SCAM and Elizabeth is a Scammer trying to take fictitious pictures which could be from anytime anywhere. I will tell everyone I know not to use this Turo EVER!!!
Reviewed July 11, 2023
Jo, the owner, was great to work with and the car was perfect for our trip. The whole process was easy and I would definitely use Turo again. We needed to drop off the vehicle at a different location than pickup and she was willing to make that happen. The car was clean and in good condition and a great size for our family. Turo made it easy to reserve and communicate with the owner.
Reviewed July 11, 2023
Everything was as advertised. Great car and constant communication. Jason was very helpful. I did my part. They did theirs. Good business. The pick up and drop off was seamless. Beautiful Land Rover, it was clean and full tank. Will use this service again. I have shared this information with family and friends All were impressed.. I'll be back.
Reviewed July 11, 2023
Fast and easy checking in and out with Turo app. The vehicle was in good working order and was exactly like depicted in photos. Only negative was I had to take a shuttle from the airport to a parking garage. I've had Turo vehicles dropped off at the actual airport where I didn't have to get on a shuttle. Overall experience was pleasant and easy.
Reviewed July 11, 2023
Perfect car for exploring Mt. Rainier National Park and surrounding areas. We had a blast driving this car. It was the perfect size for our family of four. Drove well and very clean upon pick up. Grant was super quick with any responses to questions we had. Great experience....we appreciate the attention to every detail!
Reviewed July 11, 2023
Loved EVERYTHING about renting through Turo and with Steven and his sister. I was so happy to NOT have to deal with a larger rental company and actually have a personable experience with the owner of the vehicle. No line to stand in and no hidden fees or charges. Included a SunPass that will be billed later so didn't need to worry about tolls. Vehicle was in mint condition, just as described. Will continue to use Turo and inform my friends and family.
Reviewed July 11, 2023
The car was great. Clean. The exchange was easy. This is my first time using Turo. And I am definitely using them again when I return to Hawaii. Even dropping off car. Was just as easy. We met at a meeting spot and they dropped off us at the airport.
Reviewed July 11, 2023
Great service vehicle was awesome and really well maintained and it was awesome in gas that surprised me because of the vehicle size. Feel really safe on the vehicle and I know that I was going to be able to make it to my trip without issues. Communication was really good. The vehicle was really comfortable and was on a great shape. I will definitely use the same vehicle and service again if I need to. The customer service and respect was the best.
Reviewed July 11, 2023
Vehicle matched descriptions accurately. The car was a little old, but was in good working condition. There were no mechanical problems with the vehicle, but there were some chips and cracks. The front bumper was a bit loose. Pickup and drop off were smooth. Host was very professional and very helpful when problems arose. Communication and hospitality were excellent. Highly recommended.
Reviewed July 11, 2023
We love Turo, it's been our preferred car rectal provider. On our latest trip, our prearranged (3 months) Turo owner canceled on us because our plane was delayed. We had no control over that, and most all previous Turos have left their car and we could get it whenever we arrived. We had prepaid anyway. It was a holiday weekend, in Chicago, 5 women, left without transportation. Luckily, we secured another vehicle through Turo, although much smaller, and much more money. Turo did not post a review on the car about the last minute cancelation, not does it allow me to. People should know that happens. How often? We don't know as it's not posting those.
Reviewed July 11, 2023
Needed a car for a quick weekend trip. App is really easy to use and everything went nice and smooth. Host was great and the vehicle was just as described. Have a trip coming up in October. They have pretty much any car you could want or need. I wish I would have known about the service sooner. I will definitely be using the service again. Much cheaper alternative to using a traditional rental service.
Reviewed July 11, 2023
The vehicle was very nice and clean! Great on gas mileage! No complaints! The communication was always prompt! I had to modify my pickup and drop off times, which was approved and never an issue! Would definitely rent this again! I would recommend this host to anyone who is looking to book in the area.
Reviewed July 11, 2023
Scheduling rentals is simple and the choices are great! I would recommend this to all your families and friends whether your renting locally or during your travels. Download the application and start booking your reservations now. It’s a great source to have and navigation is user friendly. Enjoy and happy renting!
Reviewed July 11, 2023
Rodney was great from start to finish. Car was clean and the communication from pick-up to drop-off was smooth. Did not run into any issues with host as he made sure I was comfortable with everything before I even picked up the vehicle. Having never been in the city of Lancaster before, communication was clear and concise.
Reviewed July 11, 2023
We used Turo for our Family beach vacation. The process was seamless and our host Kamrul was very helpful and friendly. The vehicle was clean and ready when we arrived. I will definitely use this service again when we need to rent a vehicle!! Pick up and drop off was very convenient
Reviewed July 11, 2023
Everything about using Turo was easy and great. I Got off of my flight and the car was waiting for me in the short term parking. I just found it incredibly easy and great and the car I rented was awesome. I would definitely do it again or recommend it to my friends and family.
Reviewed July 11, 2023
The pick up was convenient and precise. Host was excellent. She was a polite and very attentive. Car was very clean and comfortable and if I had any questions she responded quickly. I would definitely use her vehicle again in the future with no questions asked. She deserves five stars.
Reviewed July 11, 2023
Car was in a lot worse shape than it described and showed in videos. Engine light was on and maintenance required kept popping up. Steering wheel shook a lot. Doesn’t have cruise control. Brake was loose so it had to be pushed to the floor. I found that out almost too late.
Reviewed July 10, 2023
Using this app and it went well and the car was nice. Will use again. Was glad to find a way other than the basic car rental places that overcharge and have too many issues. This was easy to set up and use. It does require 24 hour notice so there’s that.
Reviewed July 10, 2023
This was my first time using Turo and I can say that I'm truly impressed. It only took about 15 minutes to sign up, be approved to drive, pick a car and check out! Turo is way cheaper than paying a $500 deposit for other rental companies! Turo also has some really nice vehicles that are actually fun to drive!
Reviewed July 10, 2023
My daughter and I had a brilliant experience with Turo! The app was easy to use and Michael was very accommodating. I flew to Oregon for my niece's wedding in Pacifica. Michael dropped the car off to me at our hotel on Friday morning and then picked it up on Sunday evening. Will Definitely use the app the next time I need a car. :-)
Reviewed July 10, 2023
I rented my first vehicle through Turo May 24-May 31, 2023. When I picked up the car I was shocked - damage to every panel, squealing breaks, chips in the windshield, broken taillights. At 11pm at DFW, with two children, two disabled adults needing cares and a day of travel behind us, I couldn't believe the situation Turo put us in. I took 53 pictures of the terrible condition of the car and uploaded to the app, as I am supposed to do. When leaving the airport, I was charged $81 for my host's unpaid parking tickets that I had no choice but to pay. When I returned the car, Turo allowed the host to charge me $600 for damage I documented when I picked up the vehicle, and they didn't even speak to me about it just charged my card.
I appealed, and appealed, and appealed again. I was told I needed 'evidence'. I referenced the photos I uploaded to the app, timestamped and everything! I made 12 calls to Turo support - supervisors, ethics team, escalation team, management was never available. I was promised contact in 3-5 business days, and it never happened. I was assured I would be taken care of. It's been almost 6 weeks since my card was charged for damage I so clearly proved was there when I picked the car up. I was never reimbursed for the $81 I was charged for parking. Turo is fraudulent, deceiving and downright dirty. AVOID at all costs.
Reviewed July 10, 2023
I am very impressed, this was the first time I used Turo. Everything from start to finish was simple. So glad I gave this a try, I will definitely do again. The prices were reasonable, location was perfect and promptness was awesome. Thanks so much! My niece also signed up so she could drive the car as well for no extra charge!
Reviewed July 10, 2023
The vehicles worked out great and each owner made it easy to use. The whole trip went real well. Thanks for real good descriptions of where each one was parked and easy access to them. The return instructions were easy as well. It made our trip go off without any problems.
Reviewed July 10, 2023
Our family rented a 2019 Dodge Caravan from Ryan for an 8 day trip to Orlando. Ryan was an amazing host. He was extremely professional and courteous. He quickly responded to all my questions or concerns, which made for a worry free vacation. The car was extremely clean and stocked with water and snacks which really made an impression on my family. We will be renting from Ryan again in October.
Reviewed July 10, 2023
Had a very pleasant experience in Minneapolis with the assistance of John who we got our vehicle from. Easy and manageable check-in and check-out. The vehicle was clean, and worked well. Had plenty of gas and allowed for 1000 miles. John would always correspond to our questions with a prompt and friendly response.
Reviewed July 10, 2023
My family and I rented a truck for my trip to Destin Fl. The owner was very responsive to messages and went above and beyond to make sure I had everything I needed for my trip. He even provided a beach chair and cooler for my personal use while I was there.
Reviewed July 10, 2023
From the time I signed up to rent an SUV through Turo Kaleb made the experience exceptional and one I hope to use again in the future. This was my first time using Turo after my kids had recommended it and besides the savings over traditional rental agencies I've never had an easier time. His associate messaged me the day before to arrange a pick up location at Montrose Airport and we texted the morning of which made it even easier than expected. I highly recommend renting through Turo when in Montrose, CO and if possible getting a vehicle through Kaleb who was very professional and easy to work with.
Reviewed July 10, 2023
Walking out-of the airport terminal to the parking lot, putting in the code and driving the car out of the lot...how easy is that? The return was the same. I brought it back to the same parking lot at the airport and lock the keys back in the lockbox and walked away. I will definitely be telling all my friends.
Reviewed July 10, 2023
First time consumer using Turo. The service/app was very easy to use. Our experience was excellent. The host, Silver, gave us clear instructions for pick up and drop off. The car was exactly what we hoped for and expected based on the description provided. We plan to use Turo again.
Reviewed July 10, 2023
Car was fantastic. Very easy to pickup and drop off. Would definitely use Turo again. They have wide selection of automobiles to choose from. Best experience I have had to rent a vehicle. I would definitely refer my friends to use Turo. A big shout to Earl for his Mustang convertible. A great car. Thanks again.
Reviewed July 10, 2023
Easy to find a vehicle in the area I was going to. The app is easy to use. I did not have to call customer support at any time. The person I rented from was a great host and worked with my time. The car was clean and the service was impeccable. I would definitely use TURO again and refer them to my friends and family.
Reviewed July 10, 2023
As this being the first time using Turo to rent a car for my California trip, I was a bit apprehensive. However to my surprise the service, the vehicle, and App were all outstanding. I used the Turo-Go which made the whole process a breeze from beginning to end. The messaging service allow all my questions to be answered along the way, and I was able to select the right sized vehicle for my trip. Great Job Turo! I'll definitely be using this service again.
Reviewed July 10, 2023
Turo is a very easy platform to use. The only addition I would recommend is adding the option to search for a specific vehicle without having to enter a location or dates. In conjunction with a car rental service we are using it to test drive vehicles we're considering purchasing.
Reviewed July 10, 2023
The Kia we rented from William was a great little car-drove probably 600 miles. The air conditioning worked well and the car drove smoothly. William made it way to pick up and return having the key in a lock box with a magnet attached to the car of which he provided the lock combination for easy retrieval. Had a radio and connection for charging our phone.
Reviewed July 10, 2023
Great 1st time experience! Easy to use app and communicate with the renter. Car was great on gas. And clean. Easy pick up and drop off. He gives exact location where to meet and traffic so we can make sure we arrive to airport on time as well. We loved the space his car has also and has xm to bump to while on road! Felt great to know we can rent a car through Turo and enjoy our trip! Overall great customer service from him and experience! And car looks even better in person.
Reviewed July 10, 2023
Turo is absolutely amazing and I found exactly what I was looking for literally as soon as I got in the app. Heather responded quick and very detail with her information. I love this app and would recommend it 100% to everyone I know. It was quick fast and easy. The availability was perfect, pick was great and accurate. The vehicle owner even left DVDs for my kids to watch in the TV that was in the vehicle. We had so much fun on our vacation and it probably wouldn't have happened without Turo. This was my first experience with Turo and I will most definitely be using them again. The prices are great, the options are amazing and to be able to keep in contact with the owner is so awesome.
Reviewed July 10, 2023
I like the Turo experience. However. You need to be sure to check the mileage. I rented a vehicle and we paid almost 400 dollars for 3 1/2 days. I ended having to pay an additional almost 200 dollars for the extra mileage. Also, check what type of fuel the owner requires before. My host wanted to use 91 or higher grades which at my time of travel was $3.61 per gallon. I didn't know that until we were in the vehicle and needed help locating the gas cap button. So I reached out to the host. So, we resulted of paying $340 for gas for the entire trip. So for us we figured renting at Enterprise would have been better. Enterprise offers unlimited mileage and normally only requests customers to fill the tank. I've never had special request for 91, 92 or 93 only for their vehicles. This trip ended up being way more than I wanted to spend on renting a vehicle.
Reviewed July 10, 2023
Had the best drive ever no worries. Car was very well kept and clean. Most comfortable road trip, ease of choosing a vehicle that fit my needs and ease of the pickup. And drop off. The host was very nice and very clear with instructions for drop off and pickup. Would definitely use this app again.
Reviewed July 10, 2023
Hello, I enjoy the process of picking up and returning the rental car, although I should note that the Internet connection in the rental car area is sometimes unreliable, causing a slight delay during check-in/check-out. One suggestion is that maybe the connection can be directly tied to the device rather than the Internet. Nevertheless, my overall experience remains positive.
Reviewed July 10, 2023
The app was very convenient and the ability to take pics of before and after was great. Turo is a great app and the car was what was advertised and the car owner made everything easy and was very responsive. Pick up and drop was effortless and you get plenty of documentation on the app that leaves paper trail.
Reviewed July 9, 2023
Turo was an excellent idea! Wish I had thought of it myself! It took me awhile to figure out how to get back to my host from an email thru turo but once I figured it out I was good. Also, is there a way that can be set up so as not to charge a guest until you know the reason they have to have a vehicle longer than was allowed on the site? Our flight didn’t leave until 10:30 at night and it had already been cleared by our host ahead of time yet, we were still charged and my host had to go thru y’all to have it refunded. I am not complaining here, just letting y’all know the story. Some changes might make it easier for the guest and the host if extended charges were maybe, handled a little differently. Thank you for listening! D.B.
Reviewed July 9, 2023
The host was professional and pleasant to do business with. He had the vehicle ready to go and I didn't have to wait which was important for me as I needed to get to work. I can honestly say that I had a good experience renting from Mohammed. I look forward to renting again on Turo.
Reviewed July 9, 2023
It was a very positive experience. The hype is real, Marquis is communicative and professional. The car was clean, got great mileage, and was extremely affordable for a car with unlimited miles. I hope to be able to rent this specific car if I have to rent in the future. Thank you again Marquis!
Reviewed July 9, 2023
I never have used Turo before and let me tell you the experience was great. Chad met us at the airport arrivals and we were on our way. The car was clean and in great condition. Drop off was just as easy! Only recommendation. I would say is with the app. It took a while to approve a second driver.
Reviewed July 9, 2023
My experience with TURO was relieved one. No lines at the airport, no hassles picking out what’s available, and no sweat or going through changes. I enjoyed the truck that I had. This will be my resource when I’m in town. I’m a truck driver and I frequently rent cars. An attempt to not buy a car and have to worry about it while I’m on the road. So thank you.
Reviewed July 9, 2023
Fun, safe, clean, and enjoyable. I had an amazing time with this car. The host was very responsive and made me feel comfortable throughout my entire trip. It felt like I was driving for the first time all over again. I enjoyed all of the features and overall it was worth every bit of my time, had an amazing experience! Thank you!!
Reviewed July 9, 2023
I cannot recommend Dale and his vehicles enough!!! If you are looking for a car that is spacious, AFFORDABLE, clean and well maintained that drives well in all of Florida’s weather conditions his Ford Escape is for you. This car was perfect for my group of 5 (4 adults, 1 child) on our trip. Also Dale is the epitome of customer service, this man goes above and beyond. He had clear communication from the moment we booked to the very last day of our trip. Upon arrival Dale made sure to send multiple pictures and instructions on locating the car and the car was waiting for us by the time we landed. He provided a goodie bag that had various items including a personalized letter thanking us for this trip. He even included some money to help with parking fees!! Completely unexpected but extremely appreciated. While on our trip we only needed to get gas twice, never more than $45 to fill either.
The car is equipped with SiriusXM radio, a sun pass, a top dog pass & an AC that kept us cool in the Florida heat! When returning the car we had accidentally left a phone locked inside along with the key. The link wasn’t working either so I reached out to Dale at 4:30 in the morning and much to my surprise he responded!!! He said he was going to try to make it to us prior to boarding and if he couldn’t, he’d overnight ship it to us since he lived 40 minutes away. I asked him to ship it but right as we were starting to board, he made it to the airport and came all the way up to TSA checkpoint to personally deliver the phone!!! Wow. He wanted to make sure our trip ended perfectly and he made that possible for us!!
I cannot fathom any other experience going this well. He truly cared enough to make it a priority to service us. If you are looking for a car and a host that has compassion, integrity, reliability & affordability book with Dale!!! I cannot recommend him enough and truly hope he receives all of the business he deserves. Dale, thank you for your humanity & service! We will be booking you whenever we’re back in Florida.
Reviewed July 9, 2023
Host was very cordial, very nice man. Vehicle was very clean, good on gas and easy to drive. Pick up and drop off went very smooth. Plan on renting from this host again. Would recommend TURO to family and friends, Would most definitely recommend them to rent from this host
Reviewed July 9, 2023
The host was amazing and car was so nice and clean. Would definitely use the host again. I needed to extend my trip and I contacted the host and it was no. You can tell the. Host keeps the car maintenance up. The host was very easy to contact when I needed to ask he a question and he responded in a very timely manner. The whole trip was great.
Reviewed July 9, 2023
I found much of the techy part of using your app to be discouraging. Having to communicate with the renter via the app, taking all the pictures, it was stressful and time consuming. Some instructions were hard to figure out, like adding another driver and extending the time of return or pick up. Honestly, I think this is a great idea but in the end, I will likely go back to the big car rental companies.
Reviewed July 9, 2023
Thanks so much again for letting me enjoy your Bronco, Kevin. I think I fell in love! Haha. It definitely became a fan favorite with all my family, especially when I took the top off. Kevin was super responsive and even took the time to show me how to take the top off since Portland was having some hot weather when I was there. Very clean too!
Reviewed July 9, 2023
Thom was a great host and left very detailed instructions. He responded immediately when I had any questions. Turo is a good company and very easy to use. There were no hidden costs. I would recommend using Turo to my friends and have already told several people about it. It was a great experience and I had a wonderful trip.
Reviewed July 9, 2023
Working with Sonny was great. The car runs great. The brakes, A/C, infotainment system all worked. That was important factor for me. As a bonus, the car had adaptive cruise control which helps on longer drives. The car was clean upon arrival. Bring your own phone holder when you get the car.
Reviewed July 9, 2023
I just returned from my vacation using your Turo app, I can only say all positive things!! It was easy to use, was able to communicate with the car owner very easily, and most of all the price that was posted and quoted stayed the same!! Can't wait to use the app again on a vacation and know I won't have all the headaches and drama of a rental place!!
Reviewed July 9, 2023
Our 1st experience renting a car through Turo was THE BEST! Our host, Felix (and his family), made everything so easy! The car was delivered to an easy location at the airport, we looked over the car, then we’re handed the keys. So easy! Prompt and complete communication! Flexibly in flight schedule changes! Accommodating and kind! We will be using Turo from now on!!! Highly recommend!!!
Reviewed July 9, 2023
I was a little apprehensive as I had never used Turo before but I will definitely use them after my great experience. My host went above and beyond for me and the van was perfect. Omar even picked me up and made leaving the car at the airport easier than I expected. I will use Turo again!
Reviewed July 9, 2023
I will never "rent" a car the traditional way again. My hosts were amazing and the whole process/experience was seamless. So easy and convenient. Hands down, it's a 10 in my book! I don't usually write reviews but I can't say enough good things about Turo. Thanks for making my trip that much better. I would recommend Turo to everyone.
Reviewed July 9, 2023
My experience was great. I had no problems. The car had no problems. It was clean and I had no mechanical issues. The customer service was great. Kiesha, was friendly and respectful. I had help with my luggage. I have nothing bad to say about my experience this trip. Thank you.
Reviewed July 9, 2023
Turo is the best thing going with Car Rentals! It is easy to use and recently saved $500 on my recent rental for A LOT better vehicle. I was fortunate enough to have a great host that delivered the vehicle to the Airport and arrived as soon as I picked up my bags from baggage claim. She gave me information about things to do and great places to eat in the city (Las Vegas). She was there to pick up the vehicle as soon as we made it to the airport when we were returning our vehicle. This particular host (Uyen) helped load and unpack my bags. I loved using Turo and it has ABSOLUTELY changed the way that I rent vehicles in the future!
Reviewed July 9, 2023
Saving tons of money and driving something that would be worth more at any regular rental place was an epic experience. Thank you for making the experience and safeguards available and flow well and adding premium coverage for the rental kept my anxiety at a minimum. Great platform, I would definitely recommend!
Reviewed July 9, 2023
Your Bolt was extra clean and ran beautifully as expected. The insurance cost was too high but I chose to get it anyway. Not the next time I use Turo. I was able charge on a 110 outlet and add roughly 60 miles overnight. Overall this was an exceptionally good experience. I’ll use Turo again.
Reviewed July 9, 2023
I'm split on my feelings regards Turo. My host and the vehicle he provided was fantastic, 5 star. I found working with Turo's systems to be somewhat clumsy. The Turo system is not intuitive and as you work with it, there are many times where you feel lost or stalled and not knowing what to do next. Made two or three calls to Turo and had difficulty getting the info needed, ... Part of problem was strong accent of couple agents.
On the 'pro' side of the Turo organization, I felt they were there to support me when I had a problem. My 1st host sent me a text notice about three weeks before the trip saying that he had to cancel the contract because the vehicle I contracted would not be available; no specific reason given. Anyway, almost immediately, Turo sent me an email suggesting 5 alternatives. Two were suitable to our needs but one was about 5 or 6 times the price of our original contract. The other was somewhat over the original. Turo agreed to 'hold' the price for other vehicle which was also an upgrade in vehicles, ... from 2021 Tahoe to 2022 Lexus SUV.
Reviewed July 9, 2023
This was my first time using this app and what an AMAZING experience it was. James was a wonderful Host. So patient and attentive. The vehicle was beautiful and extremely well taken care of. If all hosts are as polite and kind as James this app will be what I'll always use to rent a vehicle.
Reviewed July 9, 2023
Most of my experiences are 5 star. A few modest issues.
Worst: being given the wrong car, being forced to alter work plans on a private estate where the owner could not be allowed in, this issue forced me to be late, for an important client. A second issue being given a car with bad transmission nearly broke down on the 580 highway.
The best. This same car provider goes out of his way to correct things. I usually try to keep any issue with the owners so it can be addressed. The ability to have a car in a pinch is such a nice option to have. I think Turo is amazing. Issues happen, my overall rating is 4.75 overall. Not 4.
Reviewed July 8, 2023
Very nice service, and very nice car, I recommend this host, he always was in contact with me making sure that everything was ok,, the car was clean when I pick it up,,✅✅✅✅✅✅ I highly recommend this car for anyone that wants to have a fun time.
Reviewed July 8, 2023
We enjoyed our trip and had the room we needed in the vehicle and some extra. Great experience. Great gas mileage and the ride was so nice and enjoyable my boys had a great road trip and stories to tell. Great family memories for family and friends. Can't wait till next time. We'll be going back for Thanksgiving to celebrate our grandchildren play in the Thanksgiving Tournament. Thanks for being a company and for a outstanding host. Until next time.
Reviewed July 8, 2023
This was our first time using Turo. Our hosts Olga and Igor were quick to respond. The car was perfect for our trip around Kona, we went along the coast and through the island. Igor dropped off the car at our hotel and showed us how to use Turo to check-in/check-out. Couldn't have asked for a better experience!
Reviewed July 8, 2023
Excellent Service, Excellent Host, Excellent Vehicle. Thank You! Will use Turo again and again, over and over, repeatedly and repeatedly.., again and again, over and over, repeatedly and repeatedly! This has been the most time consuming, and challenging portion of the entire rental experience. Will not be offering any further reviews of Turo.
Reviewed July 8, 2023
I found Turo when I discovered there were no cars available for my travel dates from the usual rental places. Not only was it simple, but being able to pick the exact car for my needs was so nice! On top of that, the pick up and drop off process was easy and quick. The payment process was easy, the messaging was safe and simple. I will be using this whenever I need a rental as it is so much better than ‘the usual’. Cheers!
Reviewed July 8, 2023
The experience with Turo was simple. Quick and trouble free. No hassle rental company. You get exactly what you see in the photos. I will be using them again when I'm in need of a vehicle. My host was very friendly and precise with everything about rental vehicles. It was my first time using Turo, and I was not disappointed.
Reviewed July 8, 2023
Lucy is fantastic and reliable. Deserves stars to haven. "Renting a car from Lucy L. is a wonderful experience. She is an asset to TURO. The reason why I rent TURO and recommend to my family and friends. If I know someone is going to Houston and live there I recommend Lucy L. and TURO." Dennis
Reviewed July 8, 2023
I loved the Mercedes Benz SL that I rented from Amr! He was so sweet. The car was a good deal and I had an overall great experience. I would recommend this service to my friends and family. I would also use this service again next time I'm traveling and need a car.
Reviewed July 8, 2023
My host and her Suburban was great. Very pleasant vacation and the suburban was really a good big vehicle, sits 7 with plenty of legroom and still has room for 5 big luggages. Recommend my host Kelli and her vehicle if you need one for a big group.
Reviewed July 8, 2023
We had a great experience using Turo for the first time. The vehicle was virtually new and immaculately clean. The ride was smooth and easily fit 7 people. The pick up and drop off experience was smooth and efficient - much better than having to visit a rental car counter. I will be using Turo again for future needs.
Reviewed July 8, 2023
Easy to rent from Turo even though it was my first time to do so. Customer service was on point and it’s so much easier than standard car rental! We truly enjoyed our trip with the car we rented through Turo. I will rent from Turo again and will recommend it to all of my friends.
Reviewed July 8, 2023
I just wish the pick up and return was a lot less stressful. Better to be in a park spot or exactly where the car is instead of random no park on the curb but it all worked out. The ft Lauderdale airport is busy and you can park on the curb so they just keep you moving.
Reviewed July 8, 2023
I had a pretty pleasant experience renting Arshdeep’s vehicle. I really appreciated that there was a set drop off and pickup location. I also appreciated the communication from host. The car was clean, safe and reliable. The car was also full on gas so that was a plus. Accessing the car was super easy.
Reviewed July 8, 2023
The only issue we had was that on Kauai we couldn’t pick up/drop off the car at the airport parking lot. In Maui we could. An early departure flight on Kauai made drop off more of a hassle. Other than that, our experience with Turo was good and have recommended it to friends.
Reviewed July 8, 2023
We didn't know what to expect. It was a fairly easy process and a better value than renting from the "Big name companies". I also rented the vehicle I am interested in purchasing at a dealership. I want to see if it would be comfy for long distance trips. Our host was attentive and would recommend to anyone. I know many people would shy away because of insurance issues. Customer service was outstanding!!! WILL be back!
Reviewed July 8, 2023
I immediately left a review. Maybe I didn’t hit submit but it was a great car. Absolutely matched the description. A fun drive and very clean. Thank you for being so easy to work with. Will recommend to others.
Reviewed July 8, 2023
This is my second time using Turo, and I still love it! Car was ready for me when I arrived in San Diego, easy access, no waiting in long lines, just got in the car and left. It doesn’t get much easier than that! My Kia K5 was immaculate and smells like it was brand new. Returning the vehicle was just as easy as pick up. I will continue to use Turo whenever possible. A much better option than regular rental car companies.
Reviewed July 8, 2023
This was a great experience. Choosing a vehicle was easy and straightforward, the customer care from the host was equally great. The vehicle itself is relatively new and very well maintained. In the future I hope Turo would make the choice of choosing an insurance cover a lot more broad bearing in mind some renters have complimentary credit card insurance covers which would normally cover such rentals. I would use Turo again.
Reviewed July 8, 2023
Great car! Great communication. Would use them again when in Nashville area. Extra amount of mileage was a big incentive to choose this car. Size made it very easy to park and drive wherever we needed to go. Car is very clean and well maintained. Thankful that is has not been smoked in and smelled nice.
Reviewed July 8, 2023
I do a lot of research before heading out on vacation to try and keep costs for me and my family reasonable. Comparing Turo to my typical go-to, Costco, and other discounts available to me, AARP, VA, AAA, Turo was by far the most affordable. Having never rented from them before, I was a bit nervous. However, the experience renting a gorgeous Audi SUV from Ana & Sergio could not have been any better. They parked the vehicle close to our terminal at the airport, they were in constant communication with any questions I had and their SUV was absolutely top notch. I have since recommended Turo to all of my friends and family. This is the only way I will rent a car going forward.
Reviewed July 8, 2023
My rental was a last min .. Everything worked out from the host, car, and communication with the host. I recommend Turo for planned and unplanned needs. The rental price itself was perfect. I just wish the trip fee wasn’t so high at times. Overall, Turo gets a 10 out 10.
Reviewed July 8, 2023
The process of the Car Rental was very easy. As a first timer, I was impressed for quick response to my emails. Although, I missed the first step in the rental (taking pictures of the vehicle and the Odometer), that did not hinder my rental. I found out later that I missed the first step from closing out the rental process. I was concerned that since I did not take picture of the odometer, I totally forgot about the mileage of the vehicle. Because of this, I would not hesitate to recommend to my friends and whoever needs a car rental.
Reviewed July 8, 2023
Car was great, clean, pick up and drop off was stellar. Charging the car was super easy. Came with the express toll sticker. My point of contact answered all of my questions very quickly. I would 1000% rent again! Charging stations in Denver is a bit spread out and limited but as long as you plan ahead everything works great.
Reviewed July 8, 2023
Renting from Collin and Turo was easy, efficient and will for sure be renting from them again. We took the convertible up and down the coast of CA! The car was clean, fun and reliable. Collin was a fantastic host. He was super responsive, kind and genuine. I would 100% recommend Collin and Turo.
Reviewed July 8, 2023
Turo was easy to navigate. Once I picked the car I wanted the owner immediately contacted me and it was a breeze from there. Brand new car at 1/2 the price of a regular rental. I'll rent from Turo from now on. The owner was very hands on during my trip for any questions I had. Highly recommend.
Reviewed July 8, 2023
We used the Turo app for the first time to rent a car in Nantucket. I cannot tell you how seamless the entire process was for us! We rented a lovely Volvo from Leslie. The car was in perfect condition…. Very clean & tanked up!! Ready to go! I would most definitely use the Turo app again in the future.
Reviewed July 8, 2023
Malik was beyond helpful and responded each time within minutes. I would highly recommend Malik for anyone in need of a great vehicle with an even better host I know myself I will be using Malik's help moving forward when in need of a great host with a great response time and vehicle.
Reviewed July 8, 2023
First time using Turo. Good selection of vehicles and simple process to complete the transaction. Once we selected our vehicle, our host was quick to respond and also had great customer service. The vehicle we chose was clean and well-maintained. We will consider this as an option the next time we are in need of a rental vehicle.
Reviewed July 8, 2023
LOVED having this car on our trip! It was in perfect condition, very clean, accurate in its description, and that car ZOOMED! It was so much fun to drive. The owner also brought the car to us and picked it up from where we were staying. I would one hundred percent recommend renting from this owner.
Reviewed July 8, 2023
The folks that rented me the vehicle were outstanding on helping pick up the vehicle and in every way possible. The vehicle was top of the line, it drive so smooth, with all the bells and whistles. Awesome, awesome, awesome, vehicle. The car looked amazing, very clean, drove like a champion. I was very pleased. Yolanda
Reviewed July 8, 2023
The whole experience was way to easy compared to usually having to go to the rental counter. Filling out papers and or signing a bunch. Waiting for all the computer stuff then going to either bring you the car or letting you know where it’s located. The van we got definitively met our needs. Ran great our host was prompt and very friendly and helpful. Would recommend him. When we come back will for sure use him if available. Our first car got canceled due to a mechanical issue and the customer service was very helpful in fixing the issue. Customer service couldn’t have been any better.
Reviewed July 8, 2023
This was my first Turo transaction and everything went extremely well. Olga was a constant and helpful communicator for all my questions and car pickup and return was exactly as she explained. Flawless. I highly recommend Turo to everyone in need of a rental car. I will definitely use Turo again for my travel needs. Thanks Olga for all of your help.
Reviewed July 8, 2023
Was concerned about renting from TURO for the first time but it was a 10+! I honestly don't know if it was TURO or Sun the amazing woman that was the owner of the truck but the truck was well maintained, clean and a pleasure to drive. Sun picked us up at the airport, checked in a couple of times during our trip and was on time at the drop off location. Sun even gave us a ride back to the Anchorage Airport.
Reviewed July 7, 2023
The experience overall was great, however, the Camaro has a crack in the windshield right in the driver's view. Otherwise, great! I enjoyed renting through Turo. The process overall was super easy! She was a great host. The gas tank was also only half filled when I received the vehicle. It could have been all the way filled.
Reviewed July 7, 2023
It was an extremely easy rental process, especially late at night after the other rental car companies were closed, to be able to text the owner to have her unlock the car remotely and to have the key in the car. The car was great and drove extremely smoothly as advertised. The owner was very responsive, professional and detailed with instructions, and very cooperative with a schedule change request that we had.
Reviewed July 7, 2023
This was our first experience using Turo. The vehicle we chose was a Jeep Gladiator and the entire experience was the best rental ever. Our host Clifton was awesome, he and his co-host walked us through the entire process. We will definitely use Turo from now on and absolutely choose Clifton as our host the next time we fly into Atlanta!
Reviewed July 7, 2023
I had not used Turo prior. A friend suggested I give it a try. The process from start to finish was not complicated. Much easier than a regular rental car company. No shuttles to the rental car center from the airport. Your vehicle is waiting for you when you arrive.
Reviewed July 7, 2023
I had such a great experience w/ Turo (with both the car owner and with Turo customer service) and am definitely looking forward to using Turo again for my next adventure and have already recommended it to friends and family! The app makes communicating very easy which is a big plus!
Reviewed July 7, 2023
First time user of Turo and it was very pleasant and worked out really well. Communication from owner was excellent. Location of pick up was what we wanted. The drop-off was what I expected as well. Car was in good mechanical condition and met our needs. The Turo app works well with the communication and we could text back and forth when needed. I will use Turo again.
Reviewed July 7, 2023
This was my first time using the Turo app and it was very happy with it. I found the perfect rental for my trip and was extremely happy with my experience. I find this way cheaper than going through other rental car companies. Instructions for renting a car was extremely easy and communication with my host was outstanding with rapid responses. I would definitely use Turo if needed for a trip.
Reviewed July 7, 2023
We were in Canada and found a Tesla that rental at a comparable, if not less than compared with traditional companies, than renting an mid-level car at a car rental place. And no long lines at the rental place! (Why are the lines there always so long!?) Really love this service. The person who rented us his car has many Teslas and knew what he was talking about. The car ran perfectly and was spotless.
Turo Company Information
- Company Name:
- Turo
- Website:
- turo.com
