Turo Reviews

I chose TURO to get my last minute rental because enterprise and Avis couldn’t provide speedy service and ran out of vehicles fast. Trying to rent from a limited company is the worst for me now. I usually plan ahead but this was a family emergency I had to attend out of town that wasn’t anticipated. TURO and Richard the owner who lend me his car was the best choice and outcome in my situation. Everyone has their own way of going about things but mine was TURO and will remain that way when needed. Thank you for this platform, you guys made my life easy and less stressful.

This was our first time to use Turo. Found the experience to be a simple process. Had plenty of vehicles to choose from and affordable prices. Used the convertible mini to enjoy sunshine and ocean breeze. Pickup and drop-off was easy. Matthew was very easy to work with.

Turo made our trip so much easier and saved us a lot of money. From the time we landed in Honolulu and before we left was a breeze. It was nice to be in contact with the person we were renting from. We had a couple flight changes and they worked with us each time with no complaints.

The trip went great. The van was as expected, great price, unlimited miles, all the amenities you want. Seats were super comfortable, also had a bed in the rear. All around a great trip, would highly recommend it. The owner was excellent and helped us out.

This was my first Turo experience. So much more convenient and a better experience than dealing with a car rental agency. The car was waiting for me right outside of baggage claim, it was clean, in great shape, and was just what I expected. Dropoff was equally easy. The host created a truly worry-free experience.

Humberto was a pleasure to deal with. We had a few minor hiccups and he was completely responsive and ready to assist. The Toyota Sienna was perfect for our needs--plenty of room for four and ski gear/luggage, as well as AWD, which came in handy during our stay in Aspen/Snowmass. This was our first Turo experience, and I would highly recommend!

A hassle free rental experience that was made much better because of easy accessible communication with Andy, the renter. I would recommend Turo to anyone looking for a car rental. I will most definitely use TURO and more specifically Andy when I need a rental again.

The car wash very clean and fun. The owner was responsive and helpful in answering questions about the vehicle. This was definitely one of those cars that I recommend for off-road trips. The top netting was a great idea for mosquitoes protection.

Hi. I rented a 2023 Tesla from Anwar! He responded very quickly to all my questions. When I was looking I wanted to rent from someone who delivered to Mco and Sanford with no extra cost. Anwar was great. I picked up in Orlando and dropped in Sanford. It made my trip less stressful.

Found a car right away and in perfect price range! Amazing host! Very nice and car was perfect!! Pick up and drop off very easy!! Will rent again!! No issues, clean car, great on gas. Also loved being able to edit trip time to a day sooner.

With my trip with Ethan he lied and said that I was smoking in the car and it was a serious lie! He sent me messages telling me to pick the car up later because it smelled like smoke and he wanted me to not pick it up while it was smelling like that.

Jack was a great person to rent from. He was very knowledgeable about things to do for the day. The jeep was amazing and super clean. He was very courteous and was exactly on time. Definitely a great choice.

Turo is the best site/app there is. Easy to look for a vehicle. Prices are exactly as shown. Everything in the app is easy to understand. Didn’t have any problems at all. And I highly recommend booking your next trip with Turo.

I had such an amazing experience with my host Jesse, he was on time and responded to any questions in a timely manner. I will be recommending Turo from now on! Thanks for such a Birthday experience. My wife and I didn’t realize how simple this process is. No long lines, just show up and go. Until next!!!

The app was very user friendly and my host was top notch! The car was very clean when I picked up and I had no problems during my trip! I Will definitely use Turo in the future for all my rental car needs!!

I was a little skeptical about renting from Turo. Got a lot of reviews and gave it a shot. I must say I will continue to use Turo as I continue to travel the country. Our host was awesome. The car was great.

I like the service and I like the customer service. But the only thing about it that the rates are so higher than the car. I would like to continue to work with the app but it's too high to keep going.

I would recommend Turo to anyone! It was fast, easy and made our trip so much more fun without the hassle of the rental shops. The lady Melissa we worked with was super responsive and answered all of my questions. Loved it and will be using it again for any future trips.

I needed a car expeditiously and for a reasonable price, In future I will try and get something closer or choose one where the host could possibly do a train station drop off as some host actually offers that to their guest. Not sure if the car is set up for cruise control or to alter the speed, at times it felt as if I had to press so hard on the gas to accelerate. Car was ok and convenient at that time. In future I’ll choose something closer.

We have heard about using Turo for some time and I was a bit leery at first. There was nothing bad about this experience. I will be doing this again in the near future. We were extremely happy with the vehicle and the service. Just make sure that you read all of the details on the vehicle that you want. With the variety it is easy to get something that is not exactly what you are looking for. We needed four wheel drive and many of the vehicles you would think have this did not for a Colorado trip.

Our first experience with Turo was flawless. I heard about Turo from a friend, the day before a scheduled vacation to Florida. I was able to find an exceptional convertible, a car that you’d never find with a traditional car rental service, for a better price! We booked the ride, and picked up the next day! So easy. So much fun! Turo made our trip even more memorable!! Would definitely recommend. 5 stars!!!!

While on vacation the serpentine belt broke on the car as we were heading up to the mountains in Colorado. Thank goodness we were able to get pulled over in a small town where we had to find a place that could fix it. We were inconvenienced a few hours, but I’m still waiting for a refund, I had to be out of pocket to fix it so we can get back on our way. To start off with we were supposed to pick the car up at the airport. I was given the directions and as we made our way through the airport trying to find this car the host called me and said, "Oh you’re supposed to pick it up at my house. You’ll need to take an Uber there," not happy with that at all. It was confirmed three times that I was picking it up at the airport. It cost me $90 to Uber. I should’ve just went with Enterprise or some other car company.

Do not rent from Turo unless you are aware that the insurance you purchase does not protect you. I rented a vehicle and paid for insurance through Turo. Got into an accident which was my fault...Turo insisted on filing a claim to my insurance, which was denied because my insurance does not cover ride share. That said, my insurance company denies the claim and then cancels my policy. I told my provider to deny it and I did not want to make a claim because I bought insurance through their provider. But apparently because I used Turo now I am being cancelled. Always pay on time, no issues. Next I will be contacting my provider as they are the real problem here.

The vehicle was amazing! I will definitely rent again from David. He was easy to reach whenever I needed to communicate something to him. He easily approved my extension when I needed it. He was my first vehicle to rent from Turo and made the experience quite enjoyable, I can’t wait to rent again!!

Rented a vehicle with the Turo platform, host failed to follow through and was a no show. Left us hung out to dry at the airport while we scrambled to find another vehicle. The Turo platform doesn't give you the ability to leave a review for the host if they no show. Host has excellent ratings, doesn't really matter what their ratings are when you cannot review them for all the no shows. Make sure you have a backup plan if you try Turo.

Everything was good to go. Trip was very smooth it was my first time using Turo and will definitely use again. Matt was very easy to work with. Car was just what we needed hope it’s available next year. A++ rating car was well maintained and it worked out for me and it wasn’t too expensive. John

Was accused of smoking an money was taken out of my account. Turo tried to tell me they have a no-smoking policy and sent me pictures but then turned around and sent me a email that said disregard the false accusations.

App was easy to use, a little difficult to adjust the time of pickup with Turo Go, but it did not affect the experience at all. The vehicle was very well kept and ready at the time of pickup. Communication through the app was easy and quick. I will look forward to using Turo in the future.

Great experience all around. Great host. Great car. The app makes everything easy from communication to check in and out. Host was a great and accommodating, vehicles was new and great on gas spacious and comfortable. I would definitely use the service again when traveling. Highly recommended.

It was the first time I used the app. It was quick and easy. Talking to support was a pleasant experience. The vehicle was clean inside and out. The host displayed excellent communication. I would recommend this app to anyone.

An amazing and awesome experience. Host was awesome, his car was beautiful and super clean and the pickup and drop off was super easy. In the past I always just used a standard rental car company and at first was nervous about using Turo. What a pleasure using Turo though. The whole process was easy and fun, and if I had any questions the host was easy to get a response from. The price was also perfect. I’m never going to use the standard rental car companies again and Turo is the future of car rental.

Curtis was very responsive to all our questions. The location of the drop off of the car was easy to locate. We needed to shorten our trip due to a death in the family and Curtis was very understanding. The car was very clean. A great experience!!

Great option to pick up and drop off at the airport after rental agencies have closed. Would rent again if ever I need and will recommend to others to do so. First time rental but definitely not the last time.

We only put about 350 miles on the vehicle. Paid about $550.00 for 9 days of use, not worth it. Plus I have to pay $27.00 at each amusement park too. Probably going to use Lynx bus line next time! A total of $795.00. Too Much!!!

Loves the ease of booking thru Turo. Wish we could have picked up and dropped off at the airport for a cheaper fee. Would have been so much easier for our trip. Was difficult getting an uber from a parking lot at 5:45 in Orlando. That was the most stressful part of the rental.

I tried Turo for the 1st time. I’m impressed. So many choices of vehicles in my area. Have the vehicle delivered (Charge) or pick up yourself. Save a few $$$ too. Just download the app and follow instructions. Heck I’m 67 and not that tech savvy. You can do it and be glad you did.

First time user. Upon returning the car the host rated me 5 stars and I received my final invoice. Minutes after I rated the host she responds asking if there was smoking in the vehicle and that it has a weed odor. My boyfriend smokes vapes and always smoked outside and away from the vehicle which I advised. I then receive a $275 fee moments later and an email from Turo stating a policy was violated. They attached 3 pictures of what allegedly appeared to be tiny weed crumbles. Of course I respond asking to dispute because we never possessed weed, he vapes. I present reasonable doubt stating the before pics never show that area clean and particles do not equate to proof of smoking. No ashes, cigarettes, etc found. They proceeded to remove my account at that point denying my access to such proof. SCAM!!! Terrible service. Would not recommend, take the bus over Turo. THEY ARE DISGUSTING FRAUDS.

Using Turo was easy and actually fun. I got to test drive a car I wanted to buy for a day, but without any salesperson. I'll be using Turo for my vacations and work trips in the future. The only trouble I had was because I was new, and the customer service from Turo and the host of the car helped me immediately.

Instead of going through Enterprise for a loaner while my car was in the body shop I wanted something comparable to my 2022 Mercedes GT43. With Turo I’m able to still ride in a luxury vehicle as my insurance covers the max daily rate.

We had a great experience using TURO and renting a car from Eric. Eric had a great car, 2022 Dodge Challenger, and was quick to respond to all questions. Eric was helpful in making arrangements for us to pick the car up at the airport. Highly recommend using Eric for any of his cars.

I have only used TURO a couple of times, but I am always impressed with the responsiveness and quick turnaround with rental requests. Each host has been very helpful!! The cars have always been very clean and reliable. Highly recommended for anyone looking to rent a car for a short or extended time!

The vehicle I rented was delivered to me on time and was in clean working condition as described and shown in the pictures. I will definitely be renting from the host again and if I need another vehicle, I will look into another host on Turo. Thanks.

Hi, my experience with my rental was excellent. Great car, clean, reliable, top quality vehicle. The owner was professional, nice, patient, loyal, honest and thoughtful and friendly. He was so helpful in assistance. I enjoyed the car and my trip. The car had plenty gas. The owner was a 5-star of protection him and the car! Can’t wait to rent from him again! Best ever!☺️

Whole experience was easy. Easy to use and quick pick up and customer service was good. The App made it really quick and taking the pictures before and after trip were easy to upload. The app made it easy to locate car and communicate with owner.

Driver side window was broken and was not able to roll down the window. Response was slow and had to continue driving the car till the return date with no options to swap cars. Nothing was done during the rental period time. Owner said he will get it fix after the rental period is completed.

The pickup and drop-off was smooth. The vehicle was absolutely spotless! The owner was easy to reach and the rate was affordable. Thank you so much for such a great experience! I will not go back to car rentals knowing that I can use Turo.

Worked like a charm. Rodrigo was very good to work with and his van was top-notch and super clean. The pickup process and drop-off process were easy (and I do not like big airports like Orlando). I would definitely come back and do business with TURO and Rodrigo.

The car was extremely clean and well-maintained. NE was a great host. We had great customer care and she was available if we needed anything while having the car. We own a Tesla and therefore know how to drive it, however, NE included excellent information as to how to operate a Tesla.

We rented a car from Turo. They put us in touch with Pesa (car owner). Tried to charge for having pet in the car a fee of $154. We didn’t have pet in the car. John from Turo looked at our proof & reversed charges. Turo-has been great- but I recommend staying away from Pesa the car's owner. I highly recommend Turo.

Great car, clean, great communication with Craig. Everything went smooth and his instructions were spot on. Would definitely rent from him again. There was a screen in the vehicle to give directions. Good on gas mileage. Very helpful host and thorough.

My experience was great. Seamless process in terms of payment and communication with the host. The app was very easy to navigate as well. Definitely easier than renting a car from a national brand. I will definitely be using this service for my next trip.

It was my very first trip with Turo. I am always impressed with how smoothly the app works. It was very convenient to book the car and the whole process went very smoothly. I will use Turo again soon for another rental! My only downside is how expensive the trip fee is. This was the same price as the car rental fee which drove the price up a ton. I was expecting to pay $130ish for the day not $230. A little steep

This was my first time using Turo. Turo is a great alternative to car rental! Didn’t even need to physically interact with anyone. Was able to return the car at 4 am. in time for my early flight. The communication from the person I was renting from was great.

TURO was the best! I had never heard of it before my trip to Michigan to visit my family. Someone mentioned it, so I checked it out. WOW! I paid HALF of what I would’ve paid through the typical rental car agencies. Great car, great host, super convenient. I’ll definitely use Turo again, and try to use the same host if in that area. I’m also telling everyone I know about it. Thanks TURO!

Everything was as advertised. Car did smell like someone had smoked in it which I do not believe was in the notes, but it wasn’t that bad. Also, car was 5k overdue for maintenance and the service car notification was on. Only other complaint, we had to pay $26 to get out of the parking garage, this was an unexpected cost.

I was hesitant about renting through an app however it went smoothly, all questions were responded to within minutes. Will never rent through a big company again. The price was great and the selection of cars around me were abundant

My first experience with Turo and it was amazing. Matt was top notch. Car ran excellent and was perfect for our short trip. Pick up was very easy and the app worked well. Communication with the owner was smooth and efficient. A million times better than normal rental car experiences.

My truck is in the shop longer than I had hoped. Had errands to run. Google search found Turo. While a bit pricey when you add a lesser expensive vehicle plus cheap insurance, charges and delivery, the service itself is top notch. The vehicle I rented was new, extremely clean and the owner was super attentive. I even got to speak with him a few minutes when he dropped off the vehicle at my house. I will use Turo again should I need a vehicle but because my needs are typically local with minimal mileage needs I really wish they had older, less shiny vehicles to choose from. But overall great service with a vehicle owner who exceeded my expectations with communication and service.

We had a very nice car to drive in Hawaii. The price was reasonable. We will use this service again. We were very pleased with the experience. Much more affordable than through other services! I would recommend Turo to all my Family & Friends!

Steve was great at walking me thru my first experience with Turo. He made it very easy, his Tesla was very clean, he was prompt and helpful making my experience better than expected. After this, I would highly recommend Steve and Turo to anyone needing a loaner car, much better than any rental company.

Using TURO was definitely quick and convenient. The owner of the vehicle was respectful and very helpful. Would definitely recommend to anyone who needs a rental in a hurry and I will be using this service again in the future.

Renting this Jeep through Turo from Black Rock couldn’t have been any easier! Vehicle was exactly as expected and the communication from the owner was excellent. Not sure if I will ever look for a rental again from one of the name brands. Definitely recommend Turo and especially Black Rock Rentals!

This was the most friendly car rental experience I’ve ever had. It was a car I’ve been wanting to test drive. It was clean and smelled nice. My host was kind and efficient. He answered any questions I had quickly, helped me with my check in process, and made sure I was enjoying my rental while I had it. I will be renting from him whenever I come to Houston.

Great experience. Car was clean. Directions to pick up the SUV were very detailed. My only issue was I didn’t realize how we had to pay to get out of parking garage as I usually get picked up. No fault to anyone but myself. Atlanta airport is huge. I will be more prepared next time. LoL.

Amazing experience!! Had only recently heard of this site through a few friends. Would do definitely again for next trip. No question. My host was amazing from start to finish. Grade A+ to all involved. Couldn’t have asked for more.

We had a great time in Scottsdale while driving around in our Model Y from Turo. The rental was easy to do and access. The charger stations were in good locations with plenty of stations. I will do it again and recommend to my friends.

Everything was good, but I didn't know that the car just accepted 92 octane gasoline. It was expensive to fill it up. Although old, the car is good and I didn't have any problems with it. The Owner sent a bunch of messages about how I would have to treat the car. I mean, tons of messages.

My experience has been great overall with Turo. The convenience and flexibility of renting a car through you guys is incredible. I would however make one suggestion, this recent car I rented, had a fee associated with it that didn’t make sense. The owner listed a fee of $100 if the car wasn’t cleaned inside and out before it was returned. I cleaned it, and it’s not an issue, however the state I received it was dirty on the outside and crumbs in the seats in the inside. I think if there’s a policy that owners can charge for cleaning on the state of return, they must be able to prove that the condition they give the car is equal or similar to how they want it returned. This would probably be through photographic evidence of the condition it was given. Otherwise I’m cleaning their car for them and they can leave it in any state they want. Other than that I’ve had no issues with Turo so far.

We had a wonderful first experience with Turo. Our vehicle was perfect, delivered to us at the airport then picked up 10 days later at our departure terminal. We will be using this service again! Adam has sent us a coupon for 10% off our next rental - we will be back so this will come in handy.

Easy pickup and drop off. Car was exceptional clean and good performance. Only concern were the low profile tires and no spare. My experience with low profile is that it is easy to blow out a tire and rim. Didn’t happen so all was good

Seamless and easy experience. The host was awesome and the vehicle was everything. I would definitely recommend to friends as the process overall and the vehicle were as expected. The host was very polite and prompt. No hassle at all.

Did a one day rental and had to book a 4 day rental. Marquise was excellent she was very professional and understanding. I was running late and she still keep my car. I was see her again on 3-10-23 at 10 am for my Kia.

Had a lovely experience! Everything was super easy and straightforward. The host was very responsive and made directions very clear. 10/10 will use Turo again. It was much cheaper and easier than using a rental car service because you’re dealing with a person, not a company. Love this idea for renting cars.

Turo is a great service. It could not have been easier or more professional. It was a pleasure to rent a car through them. This is my only option going forward. It was a seamless process. Love the service. The company we rented from was also fantastic to work with.

Great experience, Terrance was on time and was very descriptive. The car was excellent and very clean. It was parked for us with a lock box and had very good communication the entire trip. I would recommend this vehicle to anyone.

My host Blake was very responsive and accommodating as well as being personable. Peace of mind via the insurance option was great, and the vehicle was just as listed. I enjoyed being able to reserve a specific vehicle rather than taking whatever was available via traditional rental.

I never ever smoked in the car. Even received a 5 star review from host but then he found a vape and decided he wanted to make Some money knowing no one has smoked or he would have noticed the smell when picked up’s. Me gave bad review but he didn’t. I’ll never use Turo again due to this host!

Good communication, easy pick up and drop off. No contact. Had a blast driving the Charger through the desert, up to Zion and around Las Vegas. The car was clean. It was my first time using Turo and will again.

On March 7 I tried to rent a rental car I signed up with all my information keep in mind it’s my first time using them. I completed all my information then to be told I was not approved. I have a great driving record so I tried to chat with someone. It was ridiculous. They need to screen better or get another system to verify. I will never use their services even if they offered 2 weeks free. That would be a HELL NO. I will gladly go to Enterprise.

Never has renting a car so simple and fast. No rental car company can compare. From finding what I needed down to the host keeping my car in his garage while I was out of town. The truck was clean and performed well even in bad weather.

I had a great time renting the car thru Turo. I did it in Hawaii for the 1st time and it went well. I would like to say, that my rental in Las Vegas was a enjoyable experience and my host Danny ** was an excellent host. The car was as advertise, very clean and well taken care of and I would consider renting it again from Mr **.

Contacted Turo help by phone. The got us an other rental agreement ready for pick up within one hour. It was some distance to the other car, so they suggested to pay for an uber. That did not work out, but we did not mind. Got a much better car and Turo covered the extra cost of the car.

My host was easy to work with. The car was easy to locate and on time. Vehicle was in pristine condition. My host stayed in contact with me which made everything super easy. I was kind of worried about using this app it being my first time until he contacted me. Made me feel so much better. Thank you so much for having this app. I will be using it from now on. Five stars for Turo. Five stars for my host.

The host was great, I’m talking about perfect. She had the vehicle clean and sanitized, she was courteous and polite. I would recommend her business to anyone who needs to get around for a very fair price. Markeada is one of the best host I’ve ever seen. She will definitely be getting my business in the future.

Blown away with our experience with Turo and our rental in Palm Springs! Blake & Jose went above and beyond to accommodate us and had excellent customer service, communication, vehicle and ease of the entire process. Will use them over and over again when in Palm Springs!

I had a wonderful experience, namely because of the host. It was my first time on TURO, as I usually opted for a more standard rental company. I really enjoyed the process and especially pick-up & drop-off right at the airport was great. The only negative aspect to my experience is that prior to selecting this trip I had one instance where the host canceled because they didn't want to come pick me up at the airport although that's what was listed in their description. And another instant where it was a pure scammer trying to ask me for a deposit not through TURO payment but personal pay through Venmo. I think that could be dangerous for your customers and would like to suggest you find ways to weed out those scammers as hosts.

Relatively easy and affordable experience that was perfect for what I needed! Would certainly do it again if I was in this area, and having a touchless delivery really helped the experience. Thank you for making it easy and making my trip better!

Darren was AWESOME!!! Professional, Friendly and made my first experience with TURO pleasant. Repeat customer for sure.!! I had a bad experience with another car service. I will definitely use TURO again. Thanks Darren

Easy Peasy process and saved us a couple hundred dollars vs. other rental companies. Our host Phillip was great and we had good communication throughout the process. I recommend and we will go this route again on our next trip.

Rented a van through the Turo app. Was quick and a less expensive option. Picked up and returned at a set location at time requested. No issues. I will do it again and will refer friends and family. Good experience.

Everything from booking to returning the car was amazing. In my opinion it’s the only way to rent a car. No lines, and super convenient. My only suggestion when renting an EV especially Tesla is, to be a little more forgiving with returning the car with a full charge. As a first time EV user, I found it difficult to charge up and still have to drive a few miles to drop off car and still have a full charge. I’m sure it can be done but I didn’t know how. Obviously I returned the car mostly charged and was billed a small fee. Not a huge deal but would be nice for a little wiggle room especially when returning to an airport. Besides that small detail, my experience was perfect and wouldn’t hesitate getting the same car or any Turo in the future.

This was my first time using Turo and it was a very good one! The car was fantastic, the communication with the owner was very good with quick responses and it all went so smoothly that I would recommend both the service and the car owner to all my friends.

Thiago was awesome and answered all my questions. Car was showroom new and operated perfectly. Will definitely use again. Made the trip worthwhile after Dollar Car rental dropped the ball and had no cars available even though reservation was made. Turo will be first stop from now on.

I had never even heard about TURO prior to 6 weeks ago - and I am so glad my boyfriends sister recommended that I check it out! My son and I went out of state together and decided that we wanted to have a car while in Texas. It was simple to do, there were too many cars to choose from - and we are for sure going to rent again from TURO because we had the best experience EVER! Thank you so much!!!

Victor made my first Turo experience an excellent one! I have absolutely nothing negative to say about him or his super sexy corvette! I WILL be renting from him again! I highly recommend him to anyone looking to rent a one of the sexiest vehicles on the road. Pure class!

I rented a Cadillac while on a trip to Charleston and it was GREAT! Being in contact with the owner makes things so much more convenient. The car was right outside the terminal when my plane landed. Lamar (the owner) told me exactly where to find it in the parking garage, with pictures too! Car was clean and in great condition. Gas tank was full. It took about 5 minutes to run through the check in process and I was on the road. Returning it was just as easy. In fact, I think I parked it right back in the same spot it had been in when I picked it up. Quick check out process same as check in. It was a breeze. No filling out paperwork, insurance information, deposits. None of the hassle of renting from a company.

We had three adults and four toddlers. The van was a perfect ride for us. Allison communicated well the entire time and was very flexible when we decided to return the van an hour earlier. I highly recommend her van for a large group.

I would highly recommend this is our family and friends. This was so easy to use. The vehicle was awesome along with being able to rent car seats for our grandkids!!! Turo pickup and return are also great! We highly recommend this if you are on need of renting a vehicle!! We were very happy with this service!!!

I was very pleased with Turo. It was easy and very easy to use. They keep me informed on everything. Like if a host had to cancel and check on simpler cars for me. I have told a lot of my friends about Turo.

The Subaru was great. It was super clean. I was glad to rent a car that did not have any smoke. The Car drove beautifully. Great mileage. Shaun was very communicative and kept in touch during our rental period. I would definitely rent from him again.

This was my first time using Turo. The app was simple to use. I asked that the vehicle be at the airport. I received very specific instructions where and how to locate the Nissan 2020 Armada and how to retrieve the key, contactless. My Sister and I found the entire process quite interesting. I may never rent from a Rental Chain again. The cost was also well within our budget. Very clean. Loved it.

Wonderful experience, any questions I had a response was provided quickly at any time. The vehicle was clean and in great condition, I had no issue with the car besides the USB charging port not being accessible. I would definitely rent from the Host again on any future trips in the area.

Directions for vehicle pick up were spot on! Tara kept me informed at all times. Dropping off is also most convenient. The vehicle we rented was comfortable for 6 adults. Third row seating was a must for us. Spacious, very clean and drove wonderfully!

This is the first time I've rented a car in many years. It was a great experience. Ricky was a great host. The car was perfect. I just couldn't have asked for more. I will definitely recommend Turo to anybody I meet who wants to rent a vehicle.

I was looking to rent a Tesla or similar EV for a family trip in the Nashville area. Hertz had some a few weeks out, but went quickly and had multiple issues with their app. Que Turo and their easy to use app and vast client list of higher end vehicles. I found a fully loaded Model Y Tesla for very close to what the other guys wanted for the base variant. Thanks to Turo's exceptional attention to detail, the car was picked up spotless, looked brand new and had zero issues. I will undoubtedly use Turo again wherever possible.

I had a great experience with Turo, the host was amazing, her car was just as described. The app was user friendly and provided everything we needed from selecting a car, helping to meet our host, and finishing up the transaction. Will definitely be using it again in the future.

My host Kristin was very professional and answered all my questions very quickly, as this was my first experience using Turo. Great experience overall, quick, easy, and very affordable. Nice, fun, clean car that included plenty of miles. Owner provided prompt and kind communication.

I was made aware of Turo by a friend a few days before I was planning to book a rental car for a trip. My plan was to use a standard rental agency. Now. I may never do that again, Turo was great. I rented a Tesla Model Y for 4.5 days. I was met at the airport arrivals area. The car was pristine ready to go. The overall experience was amazing. My host, Binura, was helpful, encouraging and a great communicator. It was great being able to drive a Tesla in SoCal, where gas is very expensive. This was my first experience with a Tesla, may not be my last. While there are nuances to driving a Model Y, the overall experience was great. I would highly recommend Turo and Binura to anyone looking to rent in San Diego, an 11 out of 10 experience.

I was so happy with using Turo for our trip to Montana. It was a relief to know we were getting a car that could handle the snow and it was much more convenient and affordable than any other rental I've done through a traditional service. The host was very responsive and helpful, too. I will definitely be using Turo again!

This was my first time renting a vehicle from Turo. Johan, my host was amazing and made the experience such a breeze. I would definitely rent from him again! The ease of being able to pick up the vehicle at the airport really made a big difference in my travels.

I usually rent a car when we travel, which we haven't done since covid shut down the world. When planning our first excursion in the years I checked out Turo and found the cost to be less than the usual rent-a-boring-car. So many fantastic cars available, we got to drive something fun and sporty all week. The app was easy to use, I was able to contact the owner with questions about the car. I highly recommend this platform for renting high quality cars without breaking the bank.

The owner of the car was very nice and responded quickly. They were very understanding and the Car was really clean, has a full tank and ran well. Definitely came through when I needed it and location and accessing the car was easy.

This was my 1st time using Turo. All was great and will definitely use again. No waiting in long lines at the rental car facilities. Details were exact and highly recommend. We rented a Palisade as we were thinking of purchasing one and it was a great way to check it out.

All went well. The car was able to get us where we wanted to go. On our return to the parking spot 2 rental we returned the vehicle with no problems just a bit confusion at times. It was our 1st experience. We should have selected a car with cruise control.

Thomas helped us in a last minute jam and we lobed his car to tool around him. Highly recommended. Car was clean and in good working condition. It got us around the island with ease plus we looked like we belong not a rental vehicle.

Great service, easiest rental I have ever had. Quick exchange with the host and very trusting. Communication throughout the trip. A must use service when traveling out of state, made my trip easy and comfortable. I chose a mini coop and it was so smooth.

Owner was very accommodating by dropping off car right in front of the airport to make it convenient for my pickup during a large snow storm. Car was delivered exactly as advertised. Could not have wished for a better experience with Turo.

My first time using Turo. It was AMAZING.. Rented from Raji. His car was so comfortable felt like being on a cloud... I would recommend this app to everyone... If you want to rent a vehicle don't bother with big companies like Hertz.. Try Turo out. Easy sign up. Easy pick up. Easy drop off. You choose how everything goes.

Amber’s Nissan Armada was perfect for getting all six members of my family around the big island of Hawaii. We had plenty of leg room and room for our luggage. The vehicle was clean and well maintained. Amber communicated very well with me concerning the rental.

This was my first time using Turo. Addison was great and the car was very clean. It was an easy pickup and drop off. Car is good on gas and the price was better than the major rental car agencies. I got a better car at a better price. I highly recommend.

I needed a rental when I arrived at the airport at midnight. None of the rental agencies would accommodate and when I found Turo, it was perfect! Pick up/drop off went so smooth and easy. I will definitely use the same host again.

I was surprised how easy and painless renting through Turo was compared to normal rental car places! Getting signed up as a driver, selecting a vehicle, and getting in touch with hosts was super easy through the app! Now I'm planning vacations with Turo in mind, so I can have a nicer, cooler ride over the boring choices available through rental car companies.

What an awesome, easy way of renting a car! Highly suggest doing this over car rental places. No lines, no hassle. The car is exactly what the expectations were. I didn’t have to upgrade or downgrade when I arrived. It was delivered promptly and the host was a pleasure to deal with!

This was my first time renting a car. Once I was logged in it was so easy. The challenge for me was using my phone to set up the app. Every time I got a code to enter I’d lose the page I was on to add the code. Somehow got the app loaded and it was easy shopping from then on. I was very pleased with the car, communication with the owner and super easy to pick up and drop off at the airport. What a great invention! Thank you.

Everything was very smooth and easy. The car was clean and in great condition. Photos taken before and after inside and out protect both parties. It’s a very well thought out process. This is giving me a chance to try out a number of different car models to help me decide what to buy eventually.

Easy to navigate, Easy to book, easy to pickup and return. Less hassle than traditional rental process and more accessible too! There’s variety depending on your needs and more flexibility as far as time goes for the pickup and drop off and then the location too.

Great car with super friendly hosts. Couldn't have been a better first experience with Turo. The Hellcat Redeye Challenger I rented was as clean as new inside and out. My only regret is I didn't have time for another day's rental.

This is the way to go when renting a car. Transaction was flawless and no lines to wait in. Would definitely recommend Turo to anyone traveling. Very responsive to messages and easy to book. Will be a customer for life.

My experiences with TURO was wonderful and easy to do. I love this experience and would recommend this service to my family members, coworkers and people on the street. TURO is a way better than renting from any other car company.

Simple car, good on gas, helped me out. Had not seen a car with crank windows and keyed doors in oh forever and some. But it got me where I needed with no trouble. Not to mention that the price was right.

Rani with Cars 2 You went out of his way to make sure our rental was perfect and Literally taught me how to drive his beautiful car. Honestly it was 1 of the highlights of our trip. I will refer him to anybody I know and I will always use them when in the bay area.

There was a delay with our flight and Francisco really helped us out and was super understanding. I ended up changing our drop off time like twice. I had an amazing experience and a wonderful time. The car is clean and runs well.

My Turo experience was simply wonderful. The car owners were great to work with and the car drove flawlessly. Goes without saying that I will be using Turo in the future. I would also encourage others to do the same and I hope their experience is a good as mine.

I recently rented a car through Turo for my trip to Seattle. The experience was amazing. The car was absolutely beautiful. Clean and exactly as expected. The process from getting the car to return was flawless. I will now only rent my cars this way. The Turo way!

This was our first time using TURO and now certainly not our last. We rented a brand new Subaru Crosstrek and drove it over the pass to Leavenworth. It was a super easy process, we will definitely use this again. Thank you!

Was pleasantly surprised with the app and how easy it was to use. The car I selected was exactly where it said it would be and clean. Communication was great and I had no issues. Returning vehicle was easy as well.

This is my first time using Turo and what a great experience it was. Super easy app to use. Great vehicles to choose from and fair pricing without all of the airport fees. We met a great man to rent from and will absolutely rent from him again. Amazing experience.

Mrs ** is a very intelligent, professional, strong ** woman. She very assistant in your needs when you rental a car from her. Her vehicle is very clean and have been inspected. The safety is 100%, insurance is 100% to cover you and your family. She very patient with you, with understanding a very social person. What a beautiful smile to make you smile and I recommend this to family and friends. Anyone that want to ride in a clean vehicle look her up on this app. Don't be afraid to book your car and be honest with her. Thank you very much.

I didn’t know about Turo until their ad popped up during an enterprise search due to my car accident. I was amazed at not only the prices but also the vehicle choices! I know who I will be booking for my vacation!

Everything went very smoothly. The communications about parking/pickup and drop off were very easy and straightforward. I've had a harder time finding reserved cars through national rental car companies! Admittedly, I was a bit nervous, but it all worked out very well and we will use Turo again.

I would highly recommend this car service. It was very easy quick exchange. The owner of the car Mohammed he was very pleasant to work with. The car was clean and in great condition. He was very good at communicating and answering my questions. He made this a very easy exchange so I would definitely rent a car from this company again.

This was my first time using Turo and it was great.! So many options to choose from. My host was amazing and the vehicle fit every detail that was on the profile. Will most definitely use Turo in the future.

Came home for my daughter's wedding. Even with the snow storm still went off with a hitch. The groundskeeper was supposed to plow and didn't. But the car plowed through and both me where I needed to be. Thank you. Will definitely rent again.

Customer service is garbage!!! The car host agreed to allow me to return the car an hour later the original return time, but when I went to extend the time thru the app for 1 HOUR, YOU WERE GOING TO CHARGE ME $54!!!, AND THE CUSTOMER CHAT FEATURE WAS A JOKE!!! IT TOOK LONGER TO TRY TO STRAIGHTEN IT OUT THE TIME I NEEDED!!! FIRST TIME USER AND PROBABLY LAST...

I had an absolutely amazing experience renting through Turo. And the person I rented from, Abe, was a hundred percent awesome. He made what was my very first time experience renting a car absolutely painless. I would highly recommend using Turo!!!

With the rental car shortage in Orlando, Turo was recommended by my daughter - it turned out to be a Great experience and we will definitely consider using this service again! Everything from registering on the app, vehicle availability & selection, pickup, vehicle expectation & cleanliness and then ultimately drop off was smooth and worry-free.

Was a great trip. Would highly recommend Turo again in the future. No complaints on my end. Very simple and seamless. Nothing too big. Great trip and reliable to work with as well as real easy to navigate the app.

Smooth easy process and a joy using this service. I recommend this service to anyone who wants to rent a vehicle hassle free. I like this company and the service they provide. The process was so easy and my host did a great providing the service.

First time user and will use again. The app is user friendly and was kept updated. When I had a unplanned cancellation on tautology part and to get another vehicle was quick and easy. The host was excellent and responded quickly to all questions asked and was just overall helpful. My rental was there with all instructions without any problems. I will recommend using this to all friends and family as well as myself using it. Thank you.

I needed it for the weekend and everything about the rental was far and beyond my expectations. From picking up the vehicle, during and even in returning it I was in constant contact with my host who was very professional and nice.

Everything was great, but I felt like the pricing varied greatly from when I was searching to when I went to check out. The vehicle selection was decent. I found it difficult to find exactly what I wanted, within a certain distance, and with features I desired.

What wonderful service! Great host, everything was perfect! Would book again in a heartbeat! Vehicle was super clean and communication was outstanding. I would most definitely utilize the service again if I am back to the area again! Thank you!

The extra fees attached to the car rental which seems to be a slightly inflated mark up due to inflation cost from gas to possible insurance that adds cost to the final fee to rent a car. The service is good and is somewhat feasible to use for the average person but with the fees it could turn people to go elsewhere.

We really enjoyed using Anthony’s Mustang on our recent vacation to Florida. Anthony was very responsive and extremely professional from start to finish. The car was impeccably clean and in great shape! We loved the vehicle and the service we received. Definitely recommend and will use again.

I’ll never rent a car any other way!! This was by far the easiest check in and drop off I’ve ever experienced!! Picked up and drop off at the airport with no lines. My renter was fantastic and responded immediately to every question I asked. Great experience.

Can I swear? I really need to to truly show my feelings because this car is fast as **. What a great experience. I would definitely do this again. I might get a ticket but I’m telling you it would definitely be worth it.

I was dealing with a huge issue with a car I had rented. I reached out to Turo CSV and spoke to Darlin. He was very helpful sweet. He helped book a new rental for my family. He was able to take care of every little detail for us. He was our superhero for this. I was gonna give up on Turo but he truly made me change my mind. Thank you Darlin, keep up the amazing job you.

In the beginning, our host was very friendly, made pick up and drop off instructions very clear and the car itself was very nice. Then, after we retuned the car and she started getting rude and sarcastic due to the floor mats getting dirt on them. Keep in mind, we told her we would be taking the car to Utah and there was snow the week we were there. Our host told us the outside of the car was dirty before we even picked it up and we didn’t make a big deal about it. Yet made us feel terrible for not keeping the floor mats clean.

All altogether it was a great trip everything was great overall, everything truly went well, very understanding, communication was awesome even when I had to extend he put me before his own plans and let me keep for a extra day, very thankful, and highly recommend.

I stuck with my high-level membership with another rental company despite my vehicle selection often not being available or in lackluster condition despite seeing ads for Turo because I thought it had to be too good to be true. Finally, my son gave me the word-of-mouth recommendation that prompted me to act. How I wish I acted sooner and saved so much prior frustration.

Boyer was a great host! He was very quick to respond and renting his car was super convenient for me and my family. Will definitely recommend to anyone in need of a rental on vacation. The vehicle was clean and drove smoothly, no issues there whatsoever. I even extended another day just because we were so happy with the rental. Mahalo Boyer.

This was my first time using this service and I loved it. I was recommended by a friend because I never heard of it. So I tried it and I was very pleased with the service. The customer service was excellent and the pickup and drop-off is very convenient. Thanks again.

The experience we had renting this car was AMAZING!! Everything all the way down from the pickup, drop off and communication with the owner was right on as well. Could not have asked for a better first-time experience with Turo. Thank You again!!!

The experience was absolutely seamless. No waiting on lines at Rental Car Agency, no disappointment when the representative tells you they are out of the car you booked, no transferring via bus to get your car at the airport. Turo is the ONLY way I will be renting a car moving forward.

The host was amazing. Easy pick up and drop off. Keyless entry. Vehicle was clean and ready. No delays. No hassles. Even with the bad weather things were great. I will definitely book again. Excellent on gas as well.

Overall it was a great experience! Due to weather at one point I wasn’t sure we could get back and I was able to extend the trip with no problem. We did make it back in time so I was able to change it again and get my money back. Easy to always contact the host and pick up/drop off car. Did have a couple issues with the light bulb being out in the car so we had to replace which was only thing that didn’t make it perfect.

Great car. It was clean and in an easy accessible place to pick up and return.. Great communication with host! From beginning of the trip to the end! Reasonable price. Would Recommend friends and family to try out.

This was my first experience with Turo rental process, Frank’s Rental vehicle (Route 21 Nissan) made the process extremely smooth and pleasant. The vehicle was great, staff was very kind and overall experience was recommendable! Thank you Frank, Route 17 Nissan staff and Turo for this experience!

I enjoyed my trip very much. Renting a car from Turo was very easy and self explanatory. The check ins and check outs were easy as well. Everything was super easy and I would recommend and rate the experience a 10/10. Definitely going to book through here from now on.

Pick up and drop off made easy. Van met our needs and exceeded our expectations! We will use again as the need arises. I look try them again on vacation and travels in the future. The van was easy to drive and did good on fuel economy.

The rental process was very easy and the service was excellent. Great app and very easy communication. Everything was very easy to process within the setup and making an account. Vehicle selection was very good and the ability to filter out specific vehicles is great.

My first time with Turo, it was easier than I thought. The owner was very helpful from the very start and was always there answering my inquiries. Also I enjoyed driving the Sienna van I rented. I informed the owner that the dashboard says maintenance required and the gas cap is not connected with a cord.

My first initial experience with Turo was great! But the fees are ridiculous, 30 mins late and Turo charged 80 fee which was more than I paid per day for the car and it was also 20+ late fee. I love all the host on Turo and I absolutely they are all amazing and customer service with them are great. It’s the fees Turo charge that are kind of outrageous in my opinions, I’ve used this service for 3 times in 30 days, it’s convenient as long as you have the funds.

I had a great experience with Turo. The owner of the vehicle I rented was excellent to work with. The car was in great condition. Would and are recommending Turo to others. This service was east to use and communicate through.

Rented a vehicle in Austin. The owner met me at the airport during arrival and departure. There were plenty of options to choose from but happy with our selection. The owner was extremely responsive. I will definitely use Turo again. Highly recommend.

This was my first time using Turo and I loved it! The ease of finding the exact car I want plus the very user friendly App made the process a breeze! I’ve heard horror stories about car rental places so chose to use Turo instead and I’m so glad.

Excellent service and very nice QX80. Perfect for our ski vacation. Support, service, and flexibility by owner was excellent. Negatives were inside vehicle smelled from ** and cruise control did not operate. Car wash options became a hassle on turn-in. Very limited wash options near DEN.

It was Extremely easy to book, no hidden fees and easy to communicate with the owner of the owner. Britta for our rental was phenomenal with communication. I will plan to look at Turo for a rental option on future out of state travel Plans.

Had a great experience with Turo. Will definitely use it again for any future trips or rentals. The couple I rented from was also very nice and accommodating. The car was extremely clean and was a great ride. I have already recommended Turo to several friends and family members.

I will always recommend Turo. Customer service was amazing in helping me rebook. The host was amazing and the car was great as well. Host was very friendly and caring. I do plan on renting again in the near future.

We have had a very positive experience with our vehicle rental. Our host met us at airport and pointed out features of our vehicle and met us again at 5:00 am when we returned vehicle at airport. We needed snowshoes and he had them in vehicle!!

The car was great. The host was great. The cell service at MCO was terrible. Took me an hour to get the car and an hour to drop it off. A nightmare. Also I felt that the insurance offered did not complement my excellent coverage from Erie. It seemed worthless. I would have spent $10 a day on a plan that would have covered all deductibles and boosted some liability coverage

I booked my first trip and had a negative experience - the “host” asked me for more money outside of the platform. I contacted customer service and they helped cancel that booking. I then booked with LeGrand, for a Hellcat in the Denver area. I had an amazing booking/trip! There were some slight issues but nothing that didn’t get ironed out. I was impressed with the host and impressed with the customer service of Turo after my initial negative booking/experience

Easy pickup, drop off. Very impressed with how easy it was. Exactly what we needed. Nothing too fancy but the car was in great shape and fit our family’s needs. I would use Turo’s services again in a heartbeat.

The experience was great! The app is so easy to use and the car was in perfect conditions and the host was fantastic! Winnie was so great responding and so kind. The drop off and pick up was so easy too!

Richard was very accommodating with a few change requests. His minivan was freshly detailed and immaculate. We actually only communicated by text and email in which he was prompt to reply. We did meet with his wife who was delightful. This was my first experience with Turo. Highly recommended.

Car was easy to find with the instructions given to me for airport pick up. It was as clean as a car in a snowstorm can be and ran without issues. No lights were on and the wiper fluid was full. Appreciated the all weather mats!

My rentee made my experience super easy, guiding me through the app I'd never used before. The car was clean, fully fueled, easy to use, and reasonably priced. I will definitely use Turo and this car again. The best part was that the car's availability was very close to my needs.

Our host was awesome! The vehicle was perfect, clean, well maintained and even nicer than photos and description. The response time and convenience was great. I highly recommend this over any rental car company. It made it so easy to plan last minute trip with no hassles and and the selections you have are unlimited.

I needed a car for 1-2 days in CT while visiting my son and Turo was a perfect option. The drop/off pick up was great. The ability to use the app and check in, check out was also very simple. A good value and very convenient.

The car smelled very strongly of **, and it took 3 days before I could no longer smell it. I didn’t have full access to the vehicle that I paid for (the trunk wasn’t accessible due to the switch inside the car not working and the key fob also not working). I couldn’t even lock the doors. Additionally I had to pay for parking which wasn’t previously discussed and the gas tank was not full upon pick up.

This was my first time using Turo. Picture and all details of car were correct. Very detailed directions given about getting key, easy to follow directions. I didn't know the area but asked about a nearby place to get car washed and cleaned. Very quick response. Very quick response about extending my time by 2 hours. So thankful! I would rent this car again.

Greg and his jeep Gladiator were awesome! We arrived an hour earlier and the jeep Gladiator was already in the parking lot close to our terminal ready to use with no extra charge. Greg simply gave accurate directions in picking up and dropping off the truck. No hidden fees were charged to my credit card. Well recommended! I will definitely rent from Greg again in the future.

Great car selection, affordable, I would recommend Turo to all my friends. Easy app pick up and drop off. I love that we could really pick up a luxurious car from Turo. I mean real luxurious with a great price.

This is about Lisa who helped me the other day with situation regarding my trip. She was very professional and friendly, and was able to easily take care of the situation while saving me money. We need more people like Lisa in customer service.

This was my first time using TURO. I’ll say this, I’ll never use a rental car company again. Everything was easy. To finding the car, booking it, communicating with the renter. You can communicate with the renter during the trip. There are add on available. Will definitely be using TURO from now on.

Everything was great. Our host was very responsive and helpful. Our car was perfect! Easy pickup and drop-off at the airport. Great experience! Will definitely use this service again for our next trip. Highly recommend using Turo.

I had a great experience. Finding the garage for pickup was easy, and so was the check-in (other than photo uploads that took time). Connecting with the owner via app was really convenient and I would use this service again.

My first experience with Daniel was amazing however I don’t understand my bill. I feel like I was charged 1 extra day. I added 2 days which I see at the bottom of my statement however my initial request was for 6 days and it says I was charged for 7. Please contact me to help me understand.

James was a great host! James provided all the necessarily details ahead of time and was an excellent communicator throughout the entire experience. The process was extremely easy to follow and the vehicle was very clean! I would strongly recommend an engagement with James to anyone.