Turo Reviews

The host maliciously stalked my trip and make it very difficult to enjoy the time I had with the vehicle. Additionally my phone security continued to alert me that my personal phone and its activity were being monitored along with the vehicle activity (which the vehicle monitoring I had no problem with, however it is illegal to hack into someone's personal information on their personal device) by an AirPod that the owner has placed within the vehicle. I am so angry that I am considering legal action against this host. I am consulting my lawyer currently with the evidence I have of these actions. On top of everything else I made the host aware of my dropping the vehicle off earlier that 10am as my flight left at 7:30am, (as found in the correspondence on Turo, the host is fine with this). I dropped the vehicle off the owner was not available as I left the vehicle gassed up and detailed and sent a message to this extent to host when doing so.

Like the subject says, Turo makes renting a vehicle easy. They request a lot of pictures of the vehicle, from the owner and the renter. But I can understand this, as this could serve as evidence in arguments between the two parties. Fortunately, I had no such arguments with the vehicle owner, Lt, as he was a great person to communicate with. If needed, I would not hesitate renting on Turo again, and I would not hesitate renting from Lt again.

I had a wonderful experience using Turo for the first time. The owner provided excellent communication and information. I would use this service again and particularly this vehicle the next time I visit Washington. The vehicle I chose matches my vehicle I use at home. It made it easy. Obviously there are many options to choose from the app.

The app was easy to navigate and set up an account to participate. The car owner was a pleasure to work with. I was so happy to easily rent an electric vehicle, especially the mileage maximum in the trip. The pickup and drop off were a breeze. All charges were transparent. We will use it again and recommend it to others.

First time user of Turo and thoroughly enjoyed the experience. Easy to book, pay and communicate to the owner of the vehicle. Vehicle was better than advertised and the owner was great to work with. Will definitely use this service again. Price was definitely better than the typical rental car services.

My host gave me excellent instructions for the pick up and return of the car. The price of the vehicle was fair. The car was clean. I did not know how to work the lock box so he took his valuable time and walked me through it. I felt like he cared and I mattered.

If I could give 0 stars I would. My experience with this company has been a total nightmare! The first time I rented with Turo, they tried to charge me for tolls which happened after I had already turned in the vehicle. I disputed the charges but never heard back from the host or Turo. That should have been a warning sign but I decided to go with them again. I rented a minivan from one of their hosts located in Southlake, TX by the name of Karen. I rented this minivan for a 12+ hours trip from TX to Florida. I specifically asked this host whether her minivan was in good working condition as we were going on a long trip with my family of 6 including my 90 yr old mother. She told me everything was working good and she had just had her van serviced. She mentioned that there was a tire pressure light coming on but not to worry because it was just a faulty light and that everything was fine with the tires.

Both Turo and my host were wonderful. Booking was simple and and quick. Best experience I’ve had with a rental. The app is easy to use and I will definitely use it on my next trip instead of a rental company. I felt like the prices were fair for the area I was in.

Very professional and great customer service. The vehicle was clean and ready to go. No issues and enjoyed some of the features of the vehicle. I would recommend this to someone who is interested in a vehicle to rent. I look forward to using your company in the future and again that you.

The one host that I used was very combative with me. He accused me of smoking in his vehicle and displayed photos of sand as evidence. He sent me multiple messages being aggressive and continued to send them despite me asking him to stop. He left a very negative review regarding the smoking and claimed that I intentionally left the vehicle in a wet parking spot. He did not ask me about the spoke prior to writing the review and allowed me the opportunity to let him know that it was the only available space in the lot. I will not be using the platform again. The host caused me considerable mental anguish.

It was an excellent first experience with Turo rental. This is such a treat over the standard car rental companies. The app is easy to use and offers many vehicles for your pleasure. I chose a 2023 Toyota Corolla to keep my trip reasonably priced. This car was spotless, fueled and just outside the airport doors! The vehicle allowed remote access so the minute I left the airport I was able to get in the car and get on my way. Easy access and a very responsive host.

First time using Turo and it was extremely positive. Was a much easier process than expected and took the stress out of renting a car or waiting in line at the airport. The host was extremely responsive and answered any questions that we had. Lots of options to meet our needs for the trip including bike racks/ski racks etc. Will certainly use in the future.

This was my first time using Turo and it was pleasant, easy and stress free. I have plans on using Turo in the very near future. I’m looking forward to a hassle free experience again. I hope everyone is or have had the same experience. For those that are a bit skeptical to you I would say give it a try?

We ended up with a great car and ease in both picking up and dropping off car. The car was near perfect for our family to visit our family and friends. Thanks to Turo for having this service available in so many places including Hawaii. We've used Turo in many cities now with excellent satisfaction.

This, by far is the most luxurious and expensive rental way, ever invented! Upon getting my Corvette rental, everything was perfect. Exchanges easy, and the app is very sensible and easy to navigate! Will be using again in the near future! I was reluctant at first, but then easily realize that this has been one of the most easiest ways to navigate and rent a vehicle!

The Turo provides the location that is Easy pick up and drop off the car. The price is Affordable and the website and service is convenient for communication between the owner and renters. The owner gave very Detailed instructions and timely response. I will recommend to my friends to use it.

First time using the Turo app. Booked car with Brian for car rental from Palm Springs Airport. Outstanding experience in every way. App was user friendly; received prompt, personal, detailed information about my trip throughout the experience from both the app and from Brian. Highly recommend this resource for automobile travel!

Great working with Anthony. He was easy to work with. Explained things clearly. Found our car easy... We had a misunderstanding on our part. He explained it to us and handled it in a great way. We apologized and went about our vacation. He shared pictures inside and outside of the vehicle.

Nice and clean car and the owner was very nice and helpful. I followed the instructions the owner had on app and was able to retrieve and return the 4 runner at ease. Thanks a bunch for being helpful.

Our trip was amazing!! Our car service was very top notch with no problems!! Yosani was so helpful and available to answer any and all questions had. Will definitely be using his service again. The pickup and drop was very easy and accessible. If you are looking for a reasonably price and affordable vehicle to rent this is the place

Great experience if I wouldn’t have lost the keys I would’ve still had the car……I apologize for not cleaning the car out before returning but I couldn't cause I lost the I promise this will never happen again….the cleaning fees have been paid. Again I apologize for any inconvenience, Mr. Mike was a great host and very helpful with me through the whole process.

The vehicle, an 2020 Volkswagon, was easy to pick up and drop off. The instructions left by Josh were easy to follow and we ran into no problems. Received notification twice as reminders of when and where to drop off and to make sure to take pictures. The vehicle ran fine and we incurred no problems.

My first time using Turo was on a trip to Kalispell, Montana with friends to explore the Bob Marshall Wilderness Area and Glacier National Park. This time of the year in August, rental car prices are very high with the big rental companies. Using Turo was a significant savings compared to those big rental companies. I had wonderful interaction with my host Dakota and definitely will use Turo in the future when I rent a vehicle.

Receiving and driving the car and returning it were all very good experiences. From the very beginning to the very end, everything was handled very professionally. The car was very clean, ran extremely well and the gas mileage was great. The communication with the owner was extremely informative and on top of anything that I needed.

I was a 1st time user and I found TURO to be an easy app to use with a tremendous amount of car & truck selection. I would highly recommend this app to anyone who is in need of a vehicle that fits your needs for in town or long distance travel. I was amazed how simple it was to rent a car from Turo and its very friendly and helpful hosts!

The car was great. Our host Konstantin was awesome with great communication and instructions. Car pickup was easy at airport, lock box was easy to get the key. Car was in great condition with normal wear and tear cosmetically but he already included pictures of it. Car inside was clean. We recommend this host for Turo customers.

Brandon was great to work with. He was flexible and the car was great. We even tried to clean the car on return, he said it wasn't necessary. Would request a vehicle from him if I was in the area again. Thanks.

This was my first time using Turo. It was a great way to rent a vehicle for the day. The pick up and drop off of the vehicle was hassle free. I will definitely use this app again and recommend to my friends and family. The vehicle I chose was great and was a smooth ride. Me and my friends really enjoyed a quick road trip.

Turo needs to ensure vehicles are road worthy to protect customer lives and properties. About the last car I got, the driver seat adjuster needs to be fixed and check engine light should be professionally checked out. Inspectors should be hired and send out at random to check on vehicles. I also noticed other customer have complained about safety on this particular vehicle but Turo ignored it. Customer service don't seems to prioritize customers' safety either as one directed me to contact driver if they can provide another vehicle. Why would you think I will trust the same host with me life?

The van rental went very smoothly. The process was extremely easy and the host was accurate on the vehicle description. He was also at the pick-up location early and answered any questions I had. The checkout process went just as easily. I didn’t have any issues with returning the van and contacting the host upon vehicle return.

My experience was great, and I would definitely recommend to my friends and family. The convenience of being able to pick up my rental was smooth and the return was just as easy. There’s no surprise. Anything, everything is disclosed to you prior to, and what you would need to do prior to your return. My car was clean and comfortable.

As easy an experience there could be. Very straightforward and accurate. My host, Sunshine City, were absolutely wonderful to interact with. They were very communicative and accessible throughout my trip. I most certainly would rent with them again and I’d recommend to anyone who’s looking for an outstanding vehicle and service!!!

Great first experience renting through Turo. The car was exactly what I expected to get, the price was right the owner was very easy to work with and accommodating, and I plan to do it again! Navigating through the online app took a bit of doing for the first time, but I'm sure the next time I do it it will be far easier. I'm very happy with the results.

The car was beautiful and drove nicely. I kept it for the week. The host was super nice and I would definitely rent from them again. It was in a convenient location and the price was cool. I don't have anything else to say about this experience. Thank you so much.

I normal rent from Alamo when I go to Atlanta. I was worried at first because it was my first time using Turo but everything was perfect. The car location, the lockbox was easy to use, returning the vehicle was a breeze and most importantly the owner was very responsive. Will definitely use Turo again!!!

Great experience. Much easier and quicker than using other car rental places. Super nice and responsive host not to mention very accommodating. Would absolutely recommend to friend or anyone. Huge selection to pick from all types and prices of vehicles for whatever your need or want may be. Convenient and close pick up even late hours. Clean and comfortable.

I loved the car. It was so clean I thought it was new. The hosts were the best. I needed to extend my trip and they were very helpful. Then when I returned the car I forgot my garage door opener and they personally returned it to me. I will rent from them again and recommend them.

First time using Turo and will definitely use again. Claude was wonderful and went above and beyond to make sure I was comfortable and knew what to expect. Customer service that you don’t experience anymore. I was comfortable and confident with the entire process. Car pickup was easy even at 1am.

For someone who hasn’t done this type of rental, the pickup was confusing. I was told to pick up at a numbered space and there was no numbers on the spaces. It was hard to locate the vehicle, but I know that isn’t your fault. I returned the vehicle right on time, but I couldn’t get the email to send and it looked like I was late, but the person at the front gate knew I was on time. Otherwise, it was pretty good!

Car was great. Our only complaint was the darkened side windows. We were sightseeing in the mountains and felt the shaded windows hampered our views. Luis made the pick up and final destination very easy. This was our first experience with a Hybrid. We appreciated the quietness of the car and the good gas mileage!

The Camry was clean and in excellent condition. It handled well both in town and on the freeway. The gas mileage was amazing. Pick up and drop off instructions were clear and the process was seamless. I would definitely rent from Turo in the future and I would recommend Turo to friends and family.

We are new to Turo and used it twice on our recent trip. Both rentals were as described and the owners were great! Will definitely use when we need a rental car. There are lots of choices for car type and price. We were able to rent in areas that would be hard to find a car from a traditional car rental company.

This was our first time using TURO. It was so easy and convenient. So much easier than waiting at the car rental counter at the airport. The vehicle was extremely clean and smelled fresh. We will definitely be using TURO again the next time we need a vehicle for travel!

This was so much easier than a rental car company. The renter was friendly and prompt. The car was beautifully maintained. All in all I was very happy with my experience and will do it again. Much friendlier than, say, enterprise. The only thing I would change is a ride to and from drop off.

Host is claiming I violated smoking policy which is highly inaccurate! I took my kids to the beach this past weekend and sand residue was left in the car. Now I am being charged $165 for “smoking” in the car when it isn’t the case. Now I am having a hard time disputing this transaction.

I was a little apprehensive about using Turo, but my brother told me he had a great experience so I tried it and I’m so happy I did. I have never had a more streamlined experience renting cars than I did with Turo. It was easy, convenient, the car was perfect for my needs, and the price was good. Will definitely continue to use Turo in the future.

The car was extremely clean on the inside. The outside of the vehicle was not clean. There were two compartments inside the vehicle that were not clean and contained trash. The vehicle handled well. There were a few scratches on the outside of the car. There were useful items in the trunk to clean the vehicle if necessary. Too much time was taken when picking up and dropping off the vehicle. The owner of the vehicle was extremely courteous, which made me feel at ease.

Michael was great to work with. Very hospitable and courteous. The car was awesome and I even looked into buying it. It was very clean. It had a great ride and awesome fuel mileage. I have told many friends about joining Turo because of the great rates, nice clean cars and ease of the actual rental process.

We have used Turo twice now and absolutely love it! The selection of cars is astounding and the prices are as good or better than big rental companies. Plus the cars are in far better shape. So many FUN options to choose from too! You can basically use it as a test drive platform that also fulfills your need for a rental car whilst traveling. Looking forward to our next trip to see what kind of cars we might find on Turo.

I was amazed at how clean and beautiful the car I rented was. Luis is an amazingly, excellent host. My family and I were 100% satisfied with everything. The car drove exceptionally smooth, gas mileage was perfect, and the car was super clean. I definitely highly recommend Turo for renting cars. You won't be disappointed.

My brothers told me about TURO and they were right! Wonderful service, great vehicle, great price. The owner picked us up at the airport and saved the day with loaning us a booster seat since the airline lost our car seat and stroller. Will definitely use Turo next time we need to rent a car!

This was super easy and Jerry was accommodating and super helpful! Would definitely recommend. He helped my friends and I find our van and it was a great service to use when coming to Arizona for a girls trip. He kept in contact and helped us when we needed him.

A friend recommended Turo to me as I wanted to save money on a rental vehicle and also obtain a broader array of options than traditional rental car companies provide. Specifically, I wanted a Jeep Wrangler with a removable top as it's been my lifelong dream to drive one. Turo provided the option in spades. I rented a wonderful Jeep for a Midwestern baseball trip with my younger son and also drove my older son, who lives in Chicago, around in it. We all loved the experience and it was more affordable than a rental agency providing us a bland boring sedan to tool around in. So glad to discover Turo and it will now be my go-to vehicle procurement service.

Couldn’t have been easier and better. Highly recommend to others. I definitely had a blast and felt completely safe. The process was very quick and easy. Give it a try. Doesn’t hurt to give it a shot. I rented a car from a great Turo host. Car was perfect condition and very well maintained. The pick up was simple and was all hassle free.

I am so pleased with how quick this process was of picking up and dropping off. No waiting at rental lot lines and filling out paperwork! We enjoyed a better quality vehicle for a more affordable price than the airport rentals. I would certainly choose Turo again, thank you for this option.

I used Turo once when I couldn’t rent a car due to my driver's license not having the correct address so they needed a utility bill. Ugh! I haven’t looked back. I have rented over six more times and each one has been great! The cars have been in great shape and the renters are communicative. Love this app!

Host was exceptional. Car was great. Only problem was the pick up/unlock service (Turo go?) that was supposed to be through the Turo app did not work and we were delayed about 30 minutes. That was annoying and that delayed us getting in the car. Host had to remotely unlock the doors.

I cannot say enough positive things about the rental through Kirk. To say he went above and beyond is an understatement. I left my personal car keys in the rental. He found them before my flight left and delivered them to the airport. Truly a pleasure to rent through and will definitely use him again when in South Carolina.

Turo has been amazing for me. Allowing me to pick cars of my choice, at the location of my choice, and for a price that is better than Enterprise and Avis. Glad that someone told me about the service. I have put many friends on to this site and they too have so far been pleased. Thank you for allowing the experience.

Found TURO to be simple and easy to use and it provided us a perfect way to get a short term vehicle on our recent trip to Hawaii. I’d recommend to anyone looking for something similar. Vehicle was nice/clean and ready to go as advertised. Drop off was as simple as pick up and the entire process was about as easy as could be expected.

I rented a 2017 Nissan Maxima from Courtney and the service was excellent! Courtney and his team were professional, respectful and caring. I look forward to renting from Courtney again. I felt like I was VIP. I would recommend Courtney to anyone renting in Detroit and will definitely look him up the next time I am in Detroit.

The car selection is amazing and includes high end vehicles. Rental companies are unreliable, you cannot choose what you drive and are too expensive. At Turo you choose the exact car that you will be driving and you also choose the price point. Trucks, suvs, sedans, convertibles, crossovers, electric....you name it. I could not be happier, I will continue to use Turo for all of my trips!

Overall great first experience with Turo. The vehicle selection was good and Everything from booking to dropping off was great. Gustavo was quick to answer and questions and the vehicle was perfect. The Traverse was perfect for my family and luggage. Will definitely use again on our trip next year!

Renting from Turo is great and easy, fast check in and check out reliable.. No hidden fees, you can always modify your trip if you have to. Cars are always on point. Clean, will definitely rent again. And make Turo my favorite car rental company ever.

From beginning to end, Dino was an effective communicator who helped me understand the process. The car was fantastic. Dino kept it very clean and I worked hard to return it to him as beautiful as I received it. The location of the vehicle was the only challenge,: I have a hard time finding my own car in a parking lot. So of course finding an unfamiliar car in a lot was a challenge. But beyond that, the entire process was simple, and my concerns were answered by Dino in a timely fashion. Dino was especially flexible when I needed one extra day ahead of my originally planned trip. Thank you!

Great overall experience. The car was dropped off curbside at the airport near baggage claim and dropped off in the parking garage when we turned it in. Very easy process. This made renting a car quicker than a normal car rental. I was able to make last minute changes to pickup and drop off times easily.

Mousa was an absolute pleasure to deal with. The vehicle was detail clean in and out. The valet service at CLE was by far the easiest ever. The vehicle got excellent fuel mileage and was very comfortable to drive. And the Ford Fiesta I had previously reserved from BUDGET for $890/8 days would not have been as pleasant on my butt or wallet.

The ease in which this service was offered by the company was both refreshing and welcoming. Everything was spelled out very clearly. The process took very little time or effort. I will be using this service again in the near future. I recommend the Turo group very highly. I would also like to compliment Eric who supplied me with a clean, reliable vehicle which gave me a worry free trip.

Rented a Yukon for a business/sightseeing trip to Montana and couldn't have been more pleased. Picked up the car in the Turo lot at the Bozeman airport, which is right outside the terminal. Montana is spread out so I was a little concerned with extra mileage but it was unlimited. The regular car rental companies wanted $500 more for the week than I ended up getting with the Turo way. Big fan.

The experience was good. I was skeptical at first but everything went well and I am very satisfied. I only have one question and that is if there is a mechanic break down how is a replacement done for the family to get home. I know now that I will need a larger vehicle. I needed more room for my luggage.

Liked the Soul, good on gas, easy to find parking. The only problem was that I felt too closed in. The seats sort of enclosed me. I think I needed a car with more space. It handled well. The added expenses to the base were a bit high. The customer service was good. I had gone to meet ahead of time, just to make sure everything easy on the up and up.

Love everything about the vehicle, ten out of 10 experience, communication and convenience of the entire experience. The vehicle, cleanest of the vehicle, from the drop off to the pick up process, I highly recommend and would be definitely be using again. Never had an experience when it came to renting a vehicle.

Tanesha **

The car was good. No problem with its performance. First time driving a Kia. All in all trip was good. I would recommend to friends. Everything worked fine. Car In good shape. Smooth ride. Drop off was good. Everything was fine. Great. Great. Will use Turo again…. Will use again.

The total experience using Turo was seamlessly easy. The host, Mohibullah, was professional, in constant and immediate communication, and made the Turo experience even more enjoyable. The Honda Odyssey was extremely clean, well maintained, and fully-loaded. I was pleasantly surprised that the vehicle amenities, and trim level were the highest possible. I would be willing to venture to other Turo type services in the future.

Our Turo rental was great! Our host Steve made it super easy and convenient. The car was dropped off at our gate upon arrival and picked up at our gate when we were checking in for our flight at the ai airport. We would definitely rent from him again. I would also recommend him to friends and family.

I love Ayaz’s Mini Van, very clean and very smoothly to drive, my family and I had a wonderful trip. I am very satisfied with Ayaz kindness. Also the convenience of the App to find the vehicle we needed. I will definitely recommend Turo App and Ayaz’s Vehicles as well.

This was my first time using Turo and it saved me money and the whole experience from pickup to delivery was smooth. Got to know about Turo from a family friend. Very nice platform and Tik whose car I rented was very quick in responses. Toll fell processing was amazing and I was pleasantly surprised to know that toll tag is linked to Turo platform.

I had heard about Turo from various people/travel vloggers I follow on social media, and I was curious to try it out. The process, from downloading the app to getting started and reserving my first car, was so easy and convenient! I will never rent from a big car rental company again!

Went to Boston, rented a Turo car from Tes, a 2022 Nissan Ultima. Wonderful car, ran smooth. We drove to Connecticut to visit family. Tes was awesome to work with, answered all my questions. This was the first vehicle I ever rented through Turo. Turo itself is a great app and I will definitely do it again on my next trip.

Easy to enroll in the Turo program. A lot of vehicles to choose from. Communication with my host was easy. Pick up and drop off were easy. My host was great. Plus the vehicle was a spotless late model. Overall a very pleasant experience that I look forward to repeating.

Loved the experience. First time renting from Turo. Airport pick up and drop off is so convenient... Plan to use Turo again in future. Probably will ditch all other rental companies. So glad I tried Turo. Car was clean, communication was easy with the owner. Highly recommend it... try it you won’t regret.

We had a great experience. The car was clean, he made it easy to pick it up and to drop it off. We were able to get to all of the different locations without any kind of hiccup, it fit our family perfectly for size and got great gas mileage. We will definitely be using Turo again.

Turo is convenient, well managed no hassle rideshare company. Reliable transportation service when you need an on-the-fly provider. I love the assistance offered when a particular car ownership issue raised; the ability to replace a purchase expeditiously was handle by Turo with firmness and pure consumer satisfaction.

I had a great experience using Turo. It was very easy to gain access to the car as well as return it. There was no long line like there are with rental companies and the cost of the vehicle was a lot cheaper. Will definitely use Turo again and recommend it to all my friends.

I had a pretty good first experience with Turo. The host and vehicle were both great. My only issues were:

Was a very easy process and rent the car on the site and pick up from owner's designated spot. The car was clean and the gas tank was in full. Everything inside the car worked perfectly including the A/C. Was a very easy renting process and would definitely do it again with Angelo when I am back in California. Thank You.

We needed a van for a family trip. I was able to book with ease, found a great deal, and host! We had a small hiccup but our host worked us through it and we had a wonderful ride! Would definitely recommend it to anyone. The app was easy to use and getting set up to ride was very simple. I would suggest Turo to anyone.

Great communication, car was clean, and gassed up and ready to go. Awesome experience. I highly recommend Alli and the Turo car rental app. Great experience, and I will refer future customers to use the Turo app. It was an easy process to use, and the communication provided within the app was supportive.

My experience with Turo is the best, they provide excellent service and the hosts are very friendly and punctual. The prices are for all preferences and it adjusts to the type of vehicle you want to choose, the great variety is interesting and each time you can choose the same car or change.

Andrea’s car, Fiat 500, is a Nice car with a great performance. The fuel consumption is low and you can park it so easily because it fits in almost any place. Highly recommended if you want to take advantage of these car characteristics and enjoy a trip road as it deserves.

My renter contacted me throughout. The instructions were very clear and on point. My flight was canceled so when I arrived the next day I still had to pay for a day that I didn't used, and pay the airport parking for a full day. That was the only drawback but overall a nice experience.

We picked up at the airport with a lock box on the car and returned the same way. The owner checked in with us. The car was clean and no motor issues. Was relieved that all was smooth as this was my first time renting from Turo. I will do this again.

I rent weekly. I read your terms and it stated after 10 days rental I’d receive one free day. I have in the past be awarded this but not lately. I think I deserve it. I spend a lot of money with the company. Hopefully I will be awarded for my loyalty and consistency.

Great experience with Turo. Reserving the vehicle and communicating with the owner was very easy. The owner dropped off and picked up at my hotel. I extended my rental with absolutely no problem. The owner threw in two beach chairs and umbrella, They came in handy for all our beach stops. My only issue was it was a little difficult to add a second drive. I will definitely rent from Turo again. I have already let friends going to the islands to rent thru Turo.

The TURO app worked perfectly. The rental pick up and drop off were very convenient. The price was very good. Communication with the owner was also very good and at certain points pretty interesting. The SUV was clean and in good mechanical shape. We experienced no problems with the pickup or drop-off or while on our trip.

Car was beautiful, brand new, drove like a dream. Max was sympathetic, patient, and quick to respond. He offered lucid and perfect solutions to my questions about running the car, as I was not familiar with all the features on the vehicle. After I got settled in, everything ran to perfection.

We had a wonderful time in Hawaii. If you're looking for a convenient rental I would definitely recommend Turo. Turo made it easy and convenient. Good communication. We are coming back next year. We will definitely use Turo again. You just can't beat the pricing of turo. Our driver picked us up from the airport and dropped us back off at the airport.

Great vehicle in great shape and very clean. Carlos texted to check up after pick up (Hertz doesn’t do that). This was my first experience with Turo and based on this, I will do it again.

Needed a car in Alaska for a wedding trip and learned about Turo by searching online for cars through Expedia and other companies like Budget and the other car rental agencies. I was like, "What is Turo?" I looked into it and it was a fair amount cheaper than the other big companies so I went with Turo. I would recommend Turo and use again. The app is easy to use and I had a good experience with the host of the first car I selected.

I want to say that Mr. Bartlomiej made my trip so much easier than I expected. He was always courteous and gave the correct information for pick up of the van and drop off. I have only good things to say about him and the vehicle. The van I rented was well kept and ran perfectly to my needs. I will rent from him in the future for sure. He is better than car rental company. Keep up the great work Bart and hope to see you in the near future. God willing!! He gets.

Everything was convenient and the communication with the vehicle owner was great. He responded right away. The price was reasonable although I don’t like how the rental fee is different from each person (I don’t know if the owner set the fee or Turo) but I do understand. I will rent thru Turo before going to a car rental place.

I used Turo twice recently in Alaska -- my first time trying out the service. The app works very well and communication with the vehicle owners worked well. I like the information they is provided on the vehicle and the owner. I was very pleased and will use/recommend the service in the future.

I really enjoyed my experience with my Turo rental. The host was very nice. The car met all my needs. Host responded in a timely manner, met for drop off/pick up was accordingly. The location for drop off and pick up was in a very safe and lighted area and I felt very safe for this exchange.

This was our first time using Turo and it was 5 star from beginning to end. The app was easy to use, our host, Matthew A.'s, Prius was very clean and in excellent shape and best of all the price beat the "big boys" by a mile! We will definitely be back and use Turo when traveling on our next venture.

My experience was fabulous! Ney is professional! She replied immediately to texts and communicated clearly. The car was clean and well maintained. She appeared to express genuine concern about my experience. When she did not know if I picked up the car she contacted me to see if I was Ok and made my flight. I picked up the car at the EL Paso Airport. It was the easiest experience ever! Before, when I got there my car rental was not there, so I don't have to go through that. TURO was more economical as well! Thank you!

Great experience, great hosts, Great car! The car handled like a sports car on the curvy winding roads of the Oregon Coast line and cruised like a land yacht on the Interstates and it had Satellite radio.

Finding a vehicle was very easy. I like all the options that were available. The person we rented the vehicle from responded well, he gave us clear instructions for checking in and out. It's just what we needed to get through the week. Can't wait to use Turo again. I'll be recommending Turo to family and friends.

I'm a bit of a nervous nelly when trying something new. I've been interested in trying Turo for quite some time and finally had the opportunity. One thing I needed to pay attention to was the mileage limitation differences on each listing. I'm used to the normal rental car industry where it is usually unlimited mileage. The ones on here range from 100 miles per day on up. I needed more than that so it took a bit to find my ride.

This was a perfect interaction. The car was clean and worked beautifully. Drop off and pick drop off was seamless. Missoula Airport parking also made this easy with their smaller airport parking lot. Honestly I couldn’t have asked for an easier rental. The owner had great communication and responded quickly.

I have been using Turo for a couple months now and it has been by far a smooth and reliable solution for my transportation needs. My Turo host was professional and very responsive to any of my concerns prior and during my trips. Definitely would recommend to anyone who needs transportation to their destination.

Great experience with our first trip. Very smooth pick up and drop off. Very nice car as pictured and so nice to skip the rental car line. Definitely will be renting cars through Turo. Our host was very helpful and responded quickly. We did not have any issues or problems.

We were asked to park in short term parking but it very hard to find a space. I know this not a fault of the host. The car seemed a lot smaller than the picture. But we no problems with it. We would recommend Turo to friends and family.

I had an outstanding experience with Turo. I had never rented from them before but my son had and recommended them. The 2023 Honda Pilot was gorgeous and performed well. A very comfortable ride with decent fuel mileage. Alexis couldn't have been more helpful as the host. The car was very clean and she explained all of the features.

App was easy to use. The postings for the cars were easy to skim through. The car we selected was in good condition and reflective of the photos and the description from the car owner. The host was very easy to deal with communication. The pick up and drop off process went very well.

I am very disappointed with Not being able to speak with Turo customer service. Our $1500 rate for 3 days was a very expensive service. The Host Jaime was excellent. The customer service was the worst and most minimal service via chat/email I have ever had with any service in my 75 years. Your Host was excellent. The next worst is a vacation rental service for about a $5000 a week home we rented a long time in advance for my family in Vail which the Host cancelled a few days before the trip, but found an alternative 5BR home. At least we could speak with a human unlike Turo customer service.

My Host was amazing!! His vehicle that I used was impeccably cared for and our dialog and communication was really good. My Host made me feel valued and he honestly cared for my experience to be positive. The pick up and return was easy, simple and fast as compared to other options. Super endorse my Host!!

Booking via Turo App is such a breeze. The app itself is easy to understand and allows me to filter my choices based on my needs. The car owner is legit as well as they provided true details of their car as advertised on the website. The pick-up and navigation at the airport are well informed by the car owner, making it easier to return the car. Although it is my first to avail of the Turo service, I can say that I felt the service is safe to use and I will rent via this app again.

Rented from Catherine through Turo on our Alaskan trip, I would definitely recommend her to anyone. The vehicle was exactly as described. It was clean and well maintained. She communicated very well and was prompt. Sent her our flight information and she was there even though our flight arrived early. Was there promptly when we left. Our first time renting through Turo and it was a very good experience.

I would definitely recommend! We had a great time. The vehicle was just what we needed. Sonny lent us a cooler as well and had ready for us when we met to pick up the vehicle. The App was easy to use. I appreciated the location feature so Sonny could tell how far away we were when returning the car. Great experience. I would use Turo again for future trips.

I needed a car on short notice and Lone Star Loaners was ready. Car was clean and service prompt, which is why I always use them. I have told several friends about how wonderful they are. The best. And close by. next time I need a car I’ll be looking to Lone Star Loaners. Thank you.

I was a little hesitant to use Turo but everything worked out perfectly! We rented a great vehicle and enjoyed our trip. I will definitely use Turo again when I vacation! I’m glad I decided to use Turo.

Jason was really easy to work with. He also provided me with car seats so we didn't need to travel with them. I didn't have to wait in rental car lines. Just walk up, get key from lock box and begin drive. I would use Turo next trip I take. The value and section was better than a car rental company.

We drove a red 2023 Infiniti QX55. It was beautiful inside and out. It drove like a dream and had all of the buttons and whistles you could ask for. We took it to a 60th wedding anniversary/family reunion and everyone was impressed by the car. I’m convinced that model will be my next car.

We had a great experience. Our host was super polite and quick to respond to messages. The host was waiting for us right outside the doors of the airport which was extremely convenient considering we had our whole family. Drop off was just as convenient. The car was beautiful, clean, and very spacious. The app works great.

I’m currently trying to dispute a cleaning violation, due to the host claiming I had animals in the truck. I did not, I do not have a pet nor did anyone of my passengers. I did explain to host I live with someone who has dogs because he mentioned the people that rented before me had a big dog in his truck and my clothes does carry bits of hair but nothing major, I can’t control that. Also prior to dropping truck off I asked host if I had to vacuum the inside due to a beach day earlier that day. Host said no as long as it’s not stained or excessively dirty which it wasn’t other than your normal stuff one would bring in on the bottom of their shoe plus a little sand from walking on the beach which I did mention.

Rental was first time using Turo. Car worked out great, nice & clean, ran great, courteous owner. Only difficulty I experienced was figuring out the Turo app at pickup and drop off. Secondarily, it was weird to drop off a car without anyone there to turn keys on to and verify the car was returned.

Since I have switched to Turo my rental experience have been the best. From the price with no hassle of putting a large deposit down to the quality of cars that is offered. Loving the perks they offer when you rent through them which shows that your business is appreciated.

I rented a Turo for a business adventure I was going on. The person I rented from actually has a car lot with dozens of cars that he rents out on Turo. I had rented a smaller car while in Nashville then spoke to him about arranging something through Turo for a couple of weeks long term. I picked up the car June 1st and everything went great between the host and I.

I needed a car in a rush for my daughter's last minute wedding. My host was a dream boat in walking me through my first time ever renting a car...and the rates beat out the big name vehicle renters. The car I got was GREAT on gas, dependable and a very comfy ride.

Received very good service. Car was easy to pick and drop off and got very good gas mileage. It was very clean. The owner was easy to get in touch with and was very helpful. We had to transport a water ski and the Tiguan was perfect with its seat that laid down.

We rented a car at the Miami airport and planned to stay with friends in Sarasota. But on the way, unfortunately, the car broke down and we had to spend more than 6 hours on the track in the Rest Area, waiting for a solution to our problem. I would like to express my deep gratitude to Leonardo (from the support team) who spent several hours solving our problem online. Previous support staff were able to solve only one issue - with a tow truck for a broken car.

My host decided to charge me a smoking violation fee the day AFTER the return, after finding a nearly freshly rolled blunt in the driver-side door handle the following day. Rather than contact me and ask me about the item, and give me a chance to explain that it was there for "safe transport" and mistakenly left behind, he charged $250 (plus fees) which has been allowed by Turo, despite all my efforts. I have seven intelligent HUMAN BEINGS, five of whom are minor children, who accompanied me on this trip, and would willingly state that nobody smoked in or around the vehicle, but that is no match for a picture?

The car was really nice, clean and Mr. ** was great.. I will definitely rent again.. Only problem was no charger for my phone, until found the 2 Type C to Type C ports.. I just used the one that I had.. Thanks again Mr. **, you came thru in a clutch...

Shannon was terrific and her Forester was great! She was very patient with me being my first time renting from Turo and my first time to Spokane. Had a difficult time getting pictures to her on our return but she was very sweet. I own a Forester so finding one for rent was great.

1. Both Turo App and Website have been designed well. Overall user experience is excellent, easy to navigate, and I can always find what I am looking for very quickly. 2. The host is very responsive. All information was provided in detail and without error. That led to a very smooth pick-up and return process.

Good communication throughout the entire trip! Car was right where it was supposed to be in the parking lot, lock box and parking ticket too. Thank you. Percy was very easy to work with and immediately answered any questions. He allowed us to extend our return time for a half hour when we got caught in traffic.

Such a convenient way to rent the perfect vehicle to fit your needs, especially in a location like Fairbanks, where rental cars are hard to come by. Was a far better experience than traditional rental car companies! The car was easy to retrieve and drop off, and was in pristine condition. Host was super easy to communicate with. I will most definitely use this service again.

Customer service was excellent and very accommodating. Very quick, extremely helpful!! I don’t think I’ve had great customer service like this in a very long time. A host had car trouble and I had to be on the road in a few hours. TURO customer service helped me find another Host with a great SUV quickly. I made in a the road just in time! I will be using Turo always when I need car service. Thank you.

Overall, it was a great experience. The owner, Parker, was an excellent communicator and kept me informed the entire process. The videos and automated messages that he provided answered all of my questions. The vehicle was in great shape, was clean, and perfectly met my needs. I would consider using Turo again in the future. Some of the other Turo listings were more expensive than the car rental agencies. My fear is that it would like AirBNB where there are so many hidden fees that the convenience is priced out of the experience.

It was so convenient to find our cars (we rented two cars in AK), get the keys and drive away. Then upon return, meet the owners, give them the keys and be done with it. Renting from the big companies is awful: long lines, so much paperwork (there is paperwork with Turo but you do it on line and ahead of your trip), inconvenient locations, etc. With one car, I hit an object on the highway and it loosened the plastic rim of the door. The car's owner fixed it and didn't charge us a penny. Try that with a big rental company!

My Tesla was amazing. I got in the car and the rear tire needed air. The screen kept showing repeating messages about the tire. Not sure why it wasn't checked before they gave us the car. I also sat at the charging station a block away from where we dropped off the car at the end of the week. The maximum the car can charge was 80% in which we were at 805 when we dropped the car off. When I flew home, I was surprised to see an invoice for extra charging. I literally charged to capacity on the same street as where I picked up/dropped off the car. They billed me an extra $10.

My trip was amazing and my host was so helpful and fast responding and it was a great experience for me. I referred a few of my friends and family to use this app because of how great it truly is. Definitely do it again with same host or others.

When I need private transportation for travel, this is the right app. Very easy to find car or truck, very convenient and decent prices. You can select any car you like in anywhere. Because the reviews of consumers you can choose best car’s owners to deal with. I am very happy to find the right car for us with the nice owner. Please treat the car like yours and you will have no problem when you return. Would recommend to everyone. Thanks.

Owner required a photo of my driver’s license and photo of me holding it up to my face before providing vehicle access. Not ideal in terms of security to prevent identity theft. Vehicle was as advertised, in the described parking location and competitively priced. There was a $14 charge for multiple days of parking that was required to leave the lot. This was not in the advertised price.

This was my first time using TURO and it was fantastic! My host Jeremiah communicated explicit instructions for pick up and drop off and was very helpful with any questions I had. The car was clean and well-maintained. I will definitely use TURO again and recommend this to friends.

The entire process of renting from Turo was fantastic and I will definitely rent again and spread the word. I met with the owner of the vehicle and he went above and beyond what I expected. I am planning another trip to the area so will use the app again.

This was the very first time I used Turo and I was extremely please with it. The very 1st booking was canceled by the host because Turo was coming inspect her car on the day of my booking. She was very communicative about it. I then found my second booking with Diego. My experience with him was perfect. His professionalism and car was better than expected. I plan on booking with him again. I have already started recommending Turo to my friends. Great service.

This was my second time renting through Turo. Great experience both times. Not only is it less expensive than big name retailers but you get a more personalized experience with the owner of the car. My most recent trip was renting from Joseph in California. He was a wonderful host and had a great vehicle to drive. I would definitely recommend Turo to people.

First time using Turo and will NEVER rent from another company again. Bryan and Holly were amazing communicators with my 100 million questions. Patience and kind. We picked the extra option to pick up and drop off at the airport and it was worth it. Way easier than going to a major car rental company. Their car with clear instructions was waiting for us in the short-term parking garage. Their vehicle was clean and in amazing condition for a 2011. We drove from Anchorage to Denali and Seward with zero problems. Highly recommend. Thanks again, Bryan and Holly.