Turo Reviews

I will be doing this again. I rented a convertible "whip" to drive the Bucks County Covered Bridge Road Tour. It was so enjoyable and easy to do. My host was the best and so very helpful with my rookie questions! The car was clean, in great condition, and handled the road like a champ!

Ric was very nice and the Mazda was brand new smelt and look amazing. My first time using TURO and it was a wonderful experience. I will recommend TURO to all my friends and family. When I go back to Colorado Spring I will be reaching out to Ric again. Thank you

Everything went great until got back to airport and had no open spot in the Turo parking area. Turo needs to add more spots. Thank goodness Laurie answered my text about what to do but by the time I went to economy parking, I had to rush to get to gate.

I enjoyed your Toyota Camry. Drives smooth. I’ve recommended Turo to several people I know that rent cars. Prices are reasonable, no hassle picking up the car. No waiting in long lines. Host is very polite. Easy to make reservation through the APP. My experience with Turo was absolutely positive. Overall your company is the best.

My host was friendly, very quick to respond and informative. The car was clean and in great condition. They made it super easy to access the car at pickup & drop off. This was my first time ever using the Turo app and had a great trip all around. So I highly recommend and give 5 stars.

First time Turo. When a friend of mine told me about Turo I was skeptical, but took chance and book an SUV for my trip to Vegas and Grand Canyon. This is the best choice I have made when renting a vehicle. The no contact pick up/drop off is so easy. I would totally recommend adding full coverage insurance. On the way back a rock flew out of a 16 wheeler that was driving in front of me and hit the windshield causing to chip the windshield. All I had to do it file an incident report through the app that was a breeze and they took care of it. No more renting from big rental companies. Thank you for your service Turo.

The Nissan Versa was perfect for my short trip to Utah! Thanks! Look, the remote door opener doesn’t work and so I had to use the key in the door to open and close. The backup camera wasn’t lined up exactly, but, it was clean, economical and it got me from point A to point B and didn’t cost me an arm and a leg to rent.

This is a nice clean Dodge truck! Superior on the gas mileage and the truck looked amazing as well. The owner was very thorough and professional and the truck was easy to find at the airport!! I will definitely try to find this truck again on my next visit to South Florida!

My experience was absolutely fantastic! Car was exactly as described. Clean car and great smell. The communication was always on time and great. Easy to maintain and a gas saver. The company was friendly and courteous. Easy to find the location of the vehicle. I will be using them again.

Very fair prices, very convenient and the board always responds promptly. It's so many cases to choose from. Whenever booking a car it's always a smooth process, and the car is always within a 10-mile radius of my house. They offer drop-off options and pickup options for low prices, in addition to being able to get unlimited mileage for a low price. I highly recommend Turo!

A friend introduced us to this service. We had a wonderful experience using Turo. The process was easy. The vehicle we rented was very nice and was exactly what we wanted to drive. We will use this service in our future travels. I think the absolute benefit of this service is you are able to select the vehicle you want to drive.

Outstanding delivery of car and drop off. Very clean and dependable. Priced right! Will use again. Did not have to wait in line at airport to rent and overpriced vehicle. Just walked outside to parking lot where car was waiting and drove away. Drop-off was the same! Dropped off car at airport parking and text Turo where car was at. No hassles whatsoever.

My host was the amazing host ever. Turo is fast and easy, no problem. Thank you again Dima. He was so helpful, on point and understanding. No waiting in line, no trying to upsell, clean vehicle inside and out, car was where it was supposed to be, area was perfect, no bad anything. Turo is my new rental for cars.

First time I have used Turo, it couldn't have been easier! The host was great to work with, and all expectations were met. Vehicle was clean and ready to go, It was easier than renting a car from the airport vendors. I will certainly use Turo for my next car rental.

This process was so easy. Choose your vehicle and options and boom a car rental. I was very pleased with the ease of use. There is a good selection of vehicles and vehicle types. You will definitely find what you need. The price is great. I found it to be way more affordable and convenient than traditional car rental services.

I have been to Las Vegas many times and never had a better experience renting a car! This was far easier than dealing with the hassle of waiting on shuttle buses to and from the rental car center which is not at the airport. Host was great, car was great, process was quick and smooth. Will be doing it this way from now on.

In my trips with Turo, the car owners have been active responders with clear and accurate instruction with pickup, drop off and everything in between. I appreciate the filter selections when choosing a vehicle that lets me narrow down the options to what suits my need and my specific trip requirements.

Turo app makes it so convenient and easy to rent a car. Every owner so far has been great and responsive in every regard. Car choices of all ranges and prices is great too. I particularly like the fact of door to door service of pick up or drop off.

Aleksandr was prompt and very helpful throughout the process. I really appreciated his patience since it was my first time using Turo. He spent extra time helping me with the platform a couple weeks before the trip. Car was as described and pick-up/drop-off was a breeze. Will definitely rent with Aleksandr from now on when I visit the LA area!

My host and his car were great and went very well, I’m very happy with the rental car and the host, both were perfect. I did not appreciate Turo charging and keeping the under age driver fee.. I can understand if something happened then by all means keep the fee. I brought the car back in the same condition it was given.. and to my knowledge you don’t share that fee with the owner of the vehicle. Let alone that fee was more than what I paid for the car for the week. And ended up being the most expensive part of our stay.. I was able to find a place to stay for the whole week for cheaper than my rental car total. It would have been nice to get even half the fee back since I brought the car back in the same condition it was given to me in.

I truly enjoyed the car and the service was great. It came very clean and there was a very nice introduction on the car. The car was dropped off on time and picked up on time. I would recommend doing this to anyone who is looking for a very nice vehicle to drive.

The app was easy to use. I was able to get a vehicle that suited the needs for our trip and that was within our budget. Kevin, the renter, was available to message at all times and provided great support in getting to the rental and other details. I will definitely use Turo again.

Great communication. Nice vehicle. Extended with no issue. Overall. Great experience. Can’t ask for better. Will def be an advocate and use them again if possible. Referral is a must. Wife loved the ride. Was very clean and rode very good on the road. Love it. Wish they were in more states that I travel to for business and pleasure. Would use them all the time. No questions asked.

It was my first time using Turo and I will for sure be doing it again! Easy process and a great car for a great price! Picked the car up at the airport, easily and dropped it off there as well. Had the car for 50+ days and the car was great.

This was my first experience renting from Turo. The process was easy to understand and follow and a great host made it even better. It is a great way to rent for business, pleasure or just test drive a car you may want to buy someday. I highly recommend to anyone wanting to rent a vehicle.

We took a quick trip to AZ and didn’t think we needed a car but soon realized that we did need a car. I hopped on the app in hopes of finding something within the hour. Kevin had a beautiful car available and made it super easy to locate. We enjoyed our time so much more with the added convenience.

Easy to pick up. Nice and polite. Host easy to work with. Car was clean. The car was in great condition. Easy to drop. Great communication from the host. Was easy to extend. Overall great experience. Would definitely rent again and would definitely recommend to a friend or someone in general. Thanks for everything.

When we dropped it off, there was another airport fee when the invoiced was showed to me.

First time user, I recently had the opportunity to rent a car through Turo and I must say, the experience was not what I expected. The booking process was seamless and incredibly user-friendly; Fantastic experience. Seamless booking, communicative, punctual and friendly host, and a pristine car. The pick-up and drop-off process was hassle-free. Hassle-free from start to finish. Highly recommend!

I was charged for a damage claim that wasn’t founded. There was no damage when I dropped it off and it sit in his public location for hours none of my evidence was considered. And he stole my wallet. Said he mailed it and never did. I have photos of all my evidence and the slander from the guest as well. I would never recommend Turo or use this service ever again!!!! And I am not paying a false damage claim. I have explained and disputed many times!!!! This is fraud and not professional.!!

The Turo app is easy to use, and the quality of the car and the professional service I received from the lessor was exceptional. I recommend it for business people and personal use rentals everywhere. I’m definitely going to use this platform again because of the value it gives me regarding time, money, convenience, and quality.

Turo is the worst! Sunday afternoon I receive a phone with Auntie stating that I need to reach out to Allyson from the Auto Theft Investigation Department. I quickly assume that the rental car I had was stolen and that was not the case. Allyson was stating to me she thought I stole the car because it needed to be returned. I spoke to her and let her know that I spoke to the host and he knows my every move and that I had to come up with the money so I can extend the rental. He said to me that's not a problem at all. So now I'm having a issue with booking anything because they think I stole the car... Even though the host has his car now. Turo is horrible! Do not use it.

Very easy to use app and way more affordable than any other rental company. I would definitely recommend this app to any friend or family. Vehicle selection was great and the host was very kind. Thank you Turo.

I always wanted to drive a Subaru. The Subaru Integra was a vehicle that I considered test driving and purchasing a few years ago. The vehicle is the right size. It handles well. Has four wheel drive. The interior of the car is spacious. Ample trunk room. This vehicle had a lot of scratches. The rear left light panel had a cracked in it so obviously it had some wear and tear which told me that it was a durable car.

I was introduced to Turo from a business colleague and friend. I signed up to learn more. When we planned a vacation to Orlando I considered it but didn’t move forward until I received a $100 off credit. Given that promo I thought I would give it a shot. I received advice from my friend who uses the service multiple times a month for work. We picked a good vehicle choice and highly rated host.

I travel a lot for work and I've always dealt with the big rental companies until prices and deposits started to rise. Using Turo has made it so much easier for me that I highly recommend it to all. Easy, straight to the point, clean working cars and the owners communicate very well with you throughout the entire process. 5 Stars Turo, you have a customer for life.

Our renting experience was amazing from the Turo app until we were unable to rent on our third trip. I do not see why this would’ve happened and I cannot get through to customer service. When I tried to go through the automated response options, none of them apply to my situation and I cannot get through to Customer service and find out the issue so I can resolve it immediately and continuing my wonderful relationship with Turo. It makes me not want to rent out the vehicles that I have to become a host with.

Everything is good with Turo but the rentals was trying to say that the car was damage on September 2. The car was turned in on September 29, 2023 and I took the picture. Nothing was wrong with the vehicle. This is my first time renting a car from Turo. If I have to go through things like this I don’t think I would like to rent again off Turo. I really like Turo and I hope to do business with you guys again.

I expected a good experience. Honestly it was better. Friendly car dealer and beautiful car. I would recommend this to anyone who’s looking for a convenient way to get around. Except make a far advanced booking as well as a few days for renting so you get your moneys worth. Or else Turo charges 2 days even though you only use one. Besides that everything was perfect.

It was the best renting experience I ever had. I would love to rent again. The car was very nice and spacious. The owner was very nice and understanding. He was always there when I called. I was so satisfied with my experience. I would most definitely recommend him and his cars.

I expected a good experience. Honestly it was better. Friendly car dealer and beautiful car. I would recommend this to anyone who’s looking for a convenient way to get around. Except make a far advanced booking as well as a few days for renting so you get your money's worth. Or else Turo charges 2 days even though you only use one. Besides that everything was perfect.

I had back to back visits to support my kids on both coasts. My first trip to California, I rented via rental company for a week. Pretty pricey. As the Boston trip loomed I was shocked that a two day rental cost was equivalent! Well, I don’t recall where the message came to me but Turo was a suggestion as an alternative. I was somewhat reserved as to the authenticity of the reality of the concept…but after some ‘humming and hawing’ -LOL - I took the chance and booked. Such an amazing experience. Safe. Professional. Easy…and affordable! I will only rent through Turo in the future!

It was a great experience. Well worth it. Looking forward to another trip and for sure I will be using Turo again. They make it fast and easy. I like simple and they keep it straightforward. This time around getting to meet the owner and helped my friends rent other cars as well and I thank him for that. It was really great.

When we booked the car, the host had said that he would drop the car to the train station for us since our train was coming in late so we didn't have to try and get an Uber. The day of, he changed his mind telling us we had to pick the car up instead because he and his wife were both working. So, the extra expense of the Uber and then when we arrived to get the car, both he and his wife were home. Other than that, it was great!

I rented from Great people. Rented vehicle before time return. I get a great message from the host. Then I go on to rent another vehicle. All of a Sudden I am not able to rent from Turo without Explanation. Then days after I returned the vehicle I get a discount offer from the Boom Host. Wow Turo.

This was our first time utilizing this service but it certainly will not be the last. Our host was so gracious and made the transaction very easy. Any accommodation or request was fulfilled by our host very fast. We were going to rent the traditional way but Turo seemed to be an easy and hassle-free method. Would definitely use Turo again!!

EXCELLENT job all around!!!! Car was everything it was advertised to be. It was clean, efficient and easy to pick up and deliver. The Owners were very professional and very friendly. One never knows what to expect when using a company we never used before, but our first Turo experience was a huge success. VERY, VERY, VERY, PLEASED!!!!

From A to Z and every stop along the way of our rental experience with Eduard and his immaculate vehicle, our experience with Turo was top-flight! I can't recommend selecting his vehicle highly enough when you need a car in Omaha! His vehicle is in top shape, pick up and drop off were extremely easy and user-friendly and communication with him was a breeze.

The ability to rent on Turo came in clutch!! My vehicle broke down and was in the shop for three weeks. The host was gracious and understanding as I had to extend the rental twice. I would definitely recommend Turo for your car rental needs. I will also be utilizing this service for my next trip out of town, as well as for my son's Prom!!

First time using the app, as I’m tired of getting the shaft from Avis, Budget, Enterprise to name a few, so at the advice of a coworker I gave this a try. Everything went as smooth as silk, I barely had my luggage in hand and Jun was calling to tell me he was on the way with the truck. Upon his arrival we did a walkaround inspection, agreed on condition and fuel level and off I went. Return of the vehicle was as easy as picking it up, no problems whatsoever. In summary, I have no negative reports about Turo.

Experience was excellent. Easy to use and great communication with person renting the car. Pick up and drop off was easy. I felt that the car was clean, safe and well taken care of. Wide variety of vehicles to choose from. I will use Turo again and have told all of my friends about it!

Turo is a great resource to rent vehicles. The hosts are very nice and very accommodating. I would recommend Turo highly to all my friends and family. It’s much easier to rent vehicles through this service than the conventional rental companies plus you have a variety of all different types of vehicles to choose from.

My recent trip was great, the host made it very convenient to pick up the car and the car itself was awesome. I will definitely be renting from this host again and I recommend him to all in the area looking for a rental car. Turo is a wonderful app and I appreciate you being an alternative to the major rental agencies.

We were skeptical at first, after 10 days trip in Alaska, we really enjoyed. We did not have any issues at all. Everything was so smooth. You can communicate with the real person, not the machine. The price is excellent compare to the other rental car companies. We will definitely rent from Turo again next time.

They are very flexible and understanding, it was a noise and the Husband was going to take off of work to check it out but it was just a piece of plastic. As long as you communicate with them everything should be easy peasy. The drop off and pick up is easy. Just take your pics. It's my second time and I shall return.

This site has made our travel experiences so easy and affordable. We will always use it for our future trips. The vehicles have been where we needed them with zero wait time and no problems. I would recommend this site to everyone I know! Fast, great communication and No wasted time for our vacation!

Margaret was very easy to work with. The car was just what we expected. We had no problems. She was very accommodating. Met us at the train station and drove us to the airport for our departure. The car was clean on arrival and we washed and cleaned it before returning.

My rental experience for my Glacier National Park jeep rental was excellent. I have never had an easier, more convenient vehicle rental and I have rented countless vehicles all over the continental United States, Caribbean, and Alaska. I will most definitely use Turo again in the future, and can only hope that my rental experience will be as pleasant, easy, and well handled, as my experience with Natashia. Sincerely, Gary A.

Great experience. Very well prompt as well with timing as I was met at the airport for the vehicle pickup, the gentleman was well mannered, I will be renting for them again in the future, it was my second time overall on renting from Turo. The first time it was just okay with dropping off the vehicle and going out of my way.

We had to keep calling the owner and texting the morning of renting. He left no instructions of where car was parked in a huge parking garage. It took 45 mins to find it. We had issues finding chargers for car that work. I message him. He said not worry about charging it. He would handle it then proceeded to charge us. He also sent over pics of damage to car that were there when we rented it. The pics we uploaded originally were of a different Tesla. There were 10 white ones at least in that garage. Luckily we took time stamped photos of that damage and sent it to him. He was trying to scam us. We will not be renting from y’all again unless something is done.

A Game-Changer in Car Rentals: Turo App Delivers Easy and Convenient Rental Experience. I recently had the pleasure of using the Turo car rental app, and I must say it was nothing short of fantastic. Turo has completely redefined the car rental experience, making it incredibly easy and convenient, while standing out from the mainstream rental places.

My trip was successfully completed thanks to the renter PJL3 Rentals. The experience continues to be pleasant and stress-free. The location of the vehicle was very convenient and easy to find. I had no issues picking up or dropping off the vehicle as the host remained very attentive with GREAT communication. The vehicle was clean and filled with gas and travel-ready. I will continue to utilize this site and host as it was a very pleasant experience. I really enjoyed the ride and definitely look forward to my next booking.

Jeff was awesome and very easy to communicate with and his vehicle was very clean in & out. Would highly recommend Jeff again and will tell everyone about using Turo as an option over the usual car rental companies. Every aspect of using Turo was flawless and I can’t wait to use the service again.

My vehicle rentals this far through Turo, have all been extremely simple, fairly priced (usually more so than rental companies, by far)! And the individuals I have had the pleasure of renting from have all been very accommodating, most of them are willing to work with you to pick up/drop off if you need it - which, for me at this time, is so helpful!! Turo has a streamlined payment process, with the ability to use many different applications of payment, making them light-years ahead of the competition! I am beyond grateful for Turo..So much easier!

Vehicle was exceptionally clean and the host was extremely helpful. The delivery location was easy to find and the host communicated with me throughout the process. The vehicle was extremely well kept, very roomy. I enjoyed the power of the v8 engine. The vehicle performed wonderfully on the interstate highway.

I was pleased with my situation & how my hosts helped me. They helped me through the entirety process. They helped me to get back on the road. The host have been talking with Turo to resolve the issue but I have not been able to book. I really need this vehicle can this be moved to a person that can help me now. Thank you so much.

Great comunicación and service. I will used this app again and I will recommend this app to my friends. Was a great experience and the car was great. No problems. I will rent that car again time soon. I love it. I was easy to found the car because we had good comunicación.

There was excellent support from the owner and also from Turo from day one to the very final day, wonderful Ford Expedition XL vehicle, clean, ran well, gas tank full, checking in and checking out procedures both went well, highly recommend, no complaints at all.

Everything turned out great. The car was nice. The rate was great. I even loved how the insurance options made me feel safe and security. Turo has turned into my go to for renting a car. The owner of The SUV was super nice and accommodating. The big rental car company are in for a run for their money. I have told most of my family about this.

Car was clean and good car to drive. The host was attentive to our needs and he called couple of time with pick up and drop instructions, so we wouldn't have any problems. If I go back to Seattle, I would choose him. The car was a Hyundai. Only complaint was I didn't know how to use GPS system.

The trip was great. The host was great until I got charged for damages I didn't do. Then got sent pictures of the car with someone else ID with the damages already on the car. Even when I disputed the claim I was still charged for the damage. Really read what you're getting yourself into. The host was very good with me. I was sick and was in the hospital. He still was a big help and understanding. But this damage stuff I never hit anything or did any damage but still getting the blame for it.

Used Turo for the first time in Skagway AL and the experience was great!! Everything from the initial contact to communication to pickup through return worked super smooth. Having the car allowed us to have an excellent day! Hunter was very good at communicating. Only one mistake on my part was not cancelling the additional insurance!!

Was such a cool ride for the week. Made us feel like we were royalty. My family we went to see loved the car so much. It was comfortable and had everything we needed for the week. I would definitely use the car again the next time I am in town!

It was nice, clean, easy, and safe. I would definitely be booking again. I also love the prices Turo provides for its customers/renters. That’s important when renting cars. Turo makes it flexible for any budget. rather you trying to drive luxury or casual. They provide all types for any occasions.

Easy and painless. Car was ready when we landed. Dropped car in lot when we left. There were some valuable upgrades and it felt like a nice car. Not a base model from one of the big fleets. Very pleased. Will 100% use Turo again.

The host was very quick to respond with all questions. The car was immaculately clean. It looked new inside. The car rode like new also but had sporty drive so it was fun. The car takes 87 octane and gas mileage was great. Will definitely book with her again.

I believe I have rented from Turo three times now and each experience has been wonderful. If I've had questions about anything Turo and/or the hosts have been very responsive. The customer service is great! I had a tiny issue and and it was resolved very quickly. There was follow-up as well. I will continue to rent from Turo as I need to.

Great first experience. I had no idea what to expect but our experience was perfect. The communication from our host was great. Car was in brand new condition. Pick up and drop off were much easier than any traditional rental experience I’ve ever had. Will definitely recommend and use again!

Everything went well on our trip. Vehicle was clean, had some cool features I’ve never seen, fit my family of 5 and all our luggage comfortably, and it ran really smooth and gave us no problems! Host was very responsive when I had questions especially where to pick up the vehicle from the garage because it was a huge airport. I highly recommend renting this vehicle. Thank you Lequentin and God bless.

I've had the pleasure of renting a variety of well maintained vehicles for the most part. I would like to see more quality vehicles at a affordable price offered. Would like to be offered more return customer incentives. Have had experiences where vehicles needed some minor service matters attended to.

Car was a described. Met our needs. Pick up a little confusing. However drop off at same location did not work. Turo app needed Wi-Fi or intl phone to access app and owner. Did not work. Unable to contact owner; had to leave keys on front wheel of car. Unused one-way charge to be credited to me. No subsequent contact from owner.

This was my first time using Turo, it was an awesome experience, I received timely response to questions I had, a very well maintained vehicle, a well check while on my trip to make sure everything was good. I have and will continue to recommend Turo to anyone looking to travel.

The convenience of getting car from PHX airport and back was great. Instructions were provided by the host. Shuttle service at airport dropped me off to the area where the vehicle was parked. The vehicle itself was perfect for what I needed; clean, ran well and with ample space. Great value!

Trunk of the vehicle was very dirty. Who would put clean hanging cloths in this trunk. I talked to the owner about this situation and she apologized. However, the fact is don’t tell me the the car has been inspected and ready to go when I would guess it was not even looked at. Very difficult to accommodate 4 passengers with no place place to put cloths. Not a good experience for my first time using your site. I never would have taken this car if I would having opened the trunk. Didn’t open trunk until I was 80 miles away at my daughters home. I feel a partial refund is due and expected.

This was my first time using this app and the hosts walked me through everything by checking in a day before, informing me that she was checking our flight information, and sending reminders a day before the trip ended to make sure we tidied up and ripped the gas off. The car was waiting for us when we arrived so clean and ready to go. The whole experience was great.

it was so easy. i pick the car i wanted . in this case it was a jeep. I do recommend reading all the owner's do's and don'ts. Pick your insurance based on your needs does you Credit card cover it or your personal insurance whatever it may be. Send your info and your car is waiting for you follow the owners pick up and drop off guidelines. It's that easy. Oh and you save a ton of money.

My first time using Turo. Recommended by a friend. So easy to make the reservation, follow up with the reservation, get the car, return the car. Everything was as expected. Working with the host when the flights changed and knowing the car would be there when we landed took so much stress away.

It was quite good experience for the first time however I needed to change front tires because they were in bad shape in order to avoid accident. Also oil change needed change. I hope that in the future the owners must offer a car which is ready to be driven for long distances with security. Thanks.

I was not doing good ride broke down, family reunion coming up and at the last minute was able to book a fat ride for my family. We had a blast and then I was even able to take my lady out to eat. At the end of the night I had a blast. Thanks Turo…

With the price of rental cars skyrocketing, we're so glad that a friend told us about Turo. We've used Turo three times this summer, and we've saved a lot of money. For the 7-day rental for our son's wedding in New Jersey, we paid about half for a Turo rental (~$350) compared to what we were going to have to pay through a traditional rental car company ($700+). We've had terrific hosts two out of three times (one host was just OK), and two out of three times we were able to rent the same make/model that I drive. I love getting into a car and knowing how to work the wipers and cruise control! I don't think we'll ever go back to rental car companies now that we've found Turo!

My host Oliver was very professional, very friendly and helpful. His vehicle was exceptionally clean and outstanding, drove nice with plenty of room for our trip. This was my first time using Turo. Was recommended by my daughter. I’ve already recommended friends to use Turo and to look for Oliver. Thank you!

This was the easiest car rental experience I have ever had! My host, Jesse, gave me accurate instructions as to retrieval of the truck from the airport parking lot, and even offered me suggestions in where I might be able to purchase my Maui Cruiser. The return of the vehicle was equally easy. I will never deal with corporate car rental agencies again.

I'd use Turo more often. This was my first experience with. This was a business trip. My supervisor express that if this job works on well time wise, maybe this could be the new way to get items/tools/supplies for construction. At times, we would need a truck again. I'll use Turo for personal for car rental now on. Great experience, great truck, I'll definitely look around the website for other vehicles. Thanks again for great service.

Sorry so late on the rating on this vehicle. Trip went great, car was awesome, will use again in the future. Host was very great and respectful, let me extend my days without hesitation. Also if you have a chance to rent her vehicle I would highly recommend it cause once again the host was very respectful and the car was in great shape and available before the time that I requested it. Once again I will use her in the future.

We had a pleasant trip renting Dawna's Rogue for five days. The car was very clean and in very good condition. We were able to communicate with Dawna throughout the trip and she was very helpful answering our questions and making sure we understood all the controls on her car. We'll definitely try to use Turo again in future travels.

One of the best experiences I've had. Easy to understand, fast responses, if I had any questions the host will answer with perfect timing. The host is very liable and helpful from the beginning to the end of trip. The app itself, easy to understand and easy to navigate.

Everything went Great! No issues. It is my first time using the Turo app. I picked Turo from seeing a TV commercial and just wanted a new rental experience. From selecting the vehicle and picking it up, It was a seamless transition. You know what your getting unlike showing up at other rental companies and whatever you picked is now unavailable! Awesome Experience. Thanks.

This was our very first time using Turo and we hit the jackpot with Jeff. His communication was wonderful. He knew exactly where to park the vehicle at the airport for us so we didn't have to walk too far. His vehicle was beautiful, clean and served our purposes perfectly. We are thankful that he was our host and will be recommending anyone that needs a vehicle in his area to use him.

Wonderful experience! The car was easy to get at the airport.. Super clean and ran great! 5 Stars!! I would definitely use Turo again and if we go to CA I'l contact Kendal! Great car... Great. Great. Great.

The car was a good fit for us. Great gas mileage and we used it to run tons of errands. It could have been quieter. We didn’t like the loud muffler system but all in all a good value. We would recommend this company to our friends and families. Glad we tried your company.

The car was great and the owner of the car communicated promptly. The only thing is I was charged 80$ for airport drop off and I had to take a shuttle bus to the rental car center and walk to a hotel to meet up. I don’t feel like I should of been charged for that meet up since he didn’t technically drop off at the airport.

I would definitely use Turo again. They were cheaper than your national rental car chains and they had the vehicle I needed for my trip. Such an easy and positive experience. I have actually recommended this service to others and I would use this service again when I need a car for my future trips. The owner of my rental was so awesome to work with. Very patient and provided a quality car that was clean and reliable. He was also very responsive to my questions. I could not be happier. I think this service is the ONLY way to rent a car when you need one.

I recently ran into unexpected car trouble, and I need it a rental vehicle at a reasonable price. Knowing that I had a hefty repair bill. I found Turo had reasonable rental car rates and friendly people also to help with the process. I would recommend Turo to all my friends for any of their rental car needs.

I can say our experience was very good. Pick up and drop were a breeze. Our host was awesome and was quick on answering any questions I had. The car was great on gas and was pretty roomy. It looked clean and maintained. We’re booking through Turo for upcoming trip.

Kathy and Mike were nothing but amazing. When I needed to extend my trip time they were very understanding. This trip was so nice with this vehicle. Me and my children are beyond grateful and would definitely go through them if I ever needed a vehicle for anything in the future.

I used the Turo service for the first time in Waikiki. Everything went smoothly from booking the car till the owner picked it up. It has been a great experience which I will most likely use their service instead of a car rental. The car owner dropped the car at my hotel and picked it up from the hotel as well. There was no need to travel to get my car or to put other expenses toward my reservation.

We rented a car months ago in anticipation of a trip Vancouver. Two days before our trip, the car owner cancelled out of the blue. We called customer service and they were completely useless. They offered to fine due another car but then wanted to charge us a way higher rate as now the prices were at a premium with short notice. Turo company took no responsibility whatsoever and offered no solution other than a credit. If you use similar booking by owner products like Airbnb or VRBO, they WILL HELP you if the owner is undependable or not living up to expectation. It is an unreliable service with very poor, frankly useless customer service. My advice: book with a regular car rental agency. At least, you will definitely get a car!

Turo ride share is a great alternative while traveling. It’s flexible and offers options not easy to get with a rental car agency nor when using Uber et al…. We appreciated the good communication with our host, which is similar to Airbnb… We recommend giving it a try! Someday Turo will have airport access service. That will be quite a huge step.

I had a decent experience until I had to return the car earlier than initially reserved. You would think, pay more, done. However, the "Host," the car owner, refused and, worst, ignored my request. I contacted TURO 4 times and was informed the solution would ultimately be according to the Host. TURO is nothing but a middleman and takes ZERO responsibility. Yes, I am distraught with my experience. Pay HERTZ or ENTERPRISE a few extra dollars and deal with a professional company.

It was very good, nice & easy in and out. Just a couple of minor details. Car’s exterior was dirty, wiper in back busted, drivers side ripped wiper blade, tires were left with 26 lbs each on pick up. Lockbox did not lock when returning vehicle & keys were left locked inside vehicle.

The Van was great for our group. It gave everyone a full view of the countryside! We also have more than enough room for the 6 of us and plenty room for our luggage. The van was clean and ran well! Our host had the van ready and waiting for us with an easy pickup and delivery location with an airport shuttle.

My experience with the host is 5 stars!!! My experience with Turo is 2 stars. I disagree with the trip fee. I can understand the minimum protection fee. I have booked twice through Turo and I am not happy about the fees. Great concept but overpriced and overrated. I will continue to use commercial rental companies unless I’m in a hurry and a bind then I will use your service.

The website is easy to use and allow for changes and access to the owner as needed. This owner was very helpful and facilitated and easy pick up, utilization, and drop off of the vehicle. I will continue to use Turo and hope to reconnect with this owner my next trip to San Diego.

I couldn’t be more happy with my experience. The person I rented from was always there for me. If I had questions she answer me right away. I had a clean, clean car was waiting for me at the airport today. My drop off was at the airport so it was just a great experience. Will do it again.

This was such a easy and good experience with the app. The SUV I got from Charles was awesome. Lots of room and comfy ride made our trip worth it. I will differently be using Turo again in future. I suggest anyone needing a hassle rental, if you don't have a major credit card Turo is the answer to your problems. I will refer my friend and family to use Turo in the future. Just makes life easier.

To keep it short and simple, I have nothing to say other than I’m a first time user. Everything went easy and as explained to get a vehicle plus returning. No problem at all and will be using again. The cars is what really gets your attention and make you use this app.

This was a simple. Easy transaction. Very professional. The car was perfect for my needs. Customer service was excellent. Pickup and drop off was exactly as I asked for it. Communication was easy and the renter was very responsive. I will use this service again and will recommend Turo to anyone.

Went smoothly. Will use again. Car was clean. People nice. Everything was just like picture. I have no complaints. I hope to use in the near future. Are you going to start doing door to door service. That will be a plus. I did have nothing more to add. Thanks so much.

I enjoyed the Tesla first time. Good experience. Just had to get used to going to the super station to charge up. I would recommend my friends. They do walk you step to step through it and you just learn from your mistakes with the charging station. Thank you very much.

Our Turo rental with David was perfect and easy!! We will definitely be using Turo and David again. Everything was easy. He made pickup and drop off a breeze. Communication was great. Fast responses and all questions answered in a timely fashion. David was a great help on our trip. Will definitely use him and his vehicles again.

The whole process was very easy and hassle free. From the selection, contracting, reception of the vehicle and delivery. The car in perfect condition. The impeccable treatment with the hotel was very attentive and flexible with the time and place of delivery of the vehicle both at the beginning and at the end of the service. I highly recommend the service and the host that attended me (Yousef).

The Jeep was exactly what was expected. The push button roof was awesome especially for a long drive. Car was in excellent clean condition. Pickup and drop was smooth and easy. Value of cost was more than fair. Dealing with the owner was a pleasure. Overall experience was a perfect one. Would definitely rent the Jeep again.

I was able to rent a Tesla and get a premium experience for the comparable price of an economy car smaller than my size 13 shoe at any big box rental agency. The experience of getting into the car, knowing exactly what type of car I was getting, and the overall process was such a delight.

Thank you so much for making everything so easy from the searching through a variety of vehicles & booking, to the pickup, the actual drive time itself in a clean vehicle inside & out, all the way down to the return drop off. You have given renting a car a whole new meaning.

Fast. Easy. Reliable. Depending on the host. My first host cancelled very last minute with no explanation. But I was able to grab another one within minutes and it was definitely a more better feel with this route! Everything went smooth and he made it very comfortable for us. The only con is that I don’t believe Turo aligns with the time zone difference. Because I had to make modifications a few times.

I really enjoyed the experience I had with my rental. It was easy and he answered all questions I had. The car was easy to pick up and drop off. It was a great experience overall and I would recommend this service to my friends and family. The communication was excellent. I got quick responses to all text message. The host reached out to make sure everything was okay and to reassure me that he would be available to answer any questions I had. The price of the rental was within my budget. It was affordable. The car was super clean and was in excellent condition.

The app was simple, easy to use and intuitive. I was not able to rent a car with big name companies because my credit was not good enough. I was stranded at the airport with nowhere to go. Turo came through in clutch. It was an amazing experience. Would recommend.

Toan was very prompt with all of his communications. His instructions were clear and concise, and the vehicle was pretty much brand new, so it was clean and great to drive. I needed to extend my time for another day, and it was approved quickly and efficiently. Overall, it was a very easy experience.

The Turo support team used wrong way withdraw money from my account, without last advice to me. The team first advised me to collect by collector and I asked them also two times to withdraw because of my trip in Europe but they rejected my question and did it. That offended me and that kind of work also showed me not recommend Turo, sorry.

Easy to use, excellent customer service. Made our trip to Colorado very easy and stress free. When going on a trip the last thing you want is to deal with renting a car and hidden fees, with Turo everything was up front and no hidden fees. Love this app. Will definitely use it again.

I loved my experience. First using Turo and it was a seamless. The car itself drives great, looks great and the sound system is second to none. I enjoyed the Bronco so much, I'm seriously considering leasing it, when my current lease is up. Rob the owner, was very attentive, responsive and easy to work with. Would absolutely do it again if I’m ever in town.

I feel like I should be able to upgrade my mileage after my trip starts, because it is still being paid for and sometimes you may not know if you're going to go over your mileage or not. I think it should be an extra option by calling customer service and having them to add it on.

I went to Texas. Someone broke into the car. Broke the window out so I reported to the police and to Turo claims. So I went ahead and got the window fix because it's a window and I was 7 hours away. I wasn't going to stay in texas with a broken window. Chaquita ** has a Honda accord 2020. Her and her husband said you fixed it and put the tint on there. I said yes. Chiquita says well turo insurance will get in contact you to resolve it and get your money back. Prior to that I get a message saying Chaquita and I talked about it and she closed the case. Now I cannot get back my hard working money after a theft situation happen and Chaquita told me, "Well you should have waited 24 hours" ... and told me I need to take up with turo but she lied to them and said me and her discuss it so if we discuss it why is she not handing my money over...

This was the easiest and the quickest way to get a rental. Having unlimited miles and getting quick replies through Turo was amazing. Even upon return it was a quick return ever. All I had to do was take pictures and submit online. That was it. I will definitely rent from Turo again..

This was the first time using the app for a rental and the experience overall was excellent. The vehicle rented exceeded expectations both in quality and cleanliness with a seamless pick-up and drop-off. Correspondence with the owner, via the app was excellent with almost immediate response to any questions I had, both pre and post rental.

So far this is only my 2nd booking on this platform. It’s great so far, Turo definitely has better car selection than your average car rental place and the price is reasonable, there’s plenty options that would meet anyone’s budget. Use of the app is straightforward and communication between Host and Consumer is seamlessly easy. Will definitely book again for my car rental needs.

I have a rented from Turo on two occasions.. Once in the US and once in Canada. Both times we had older vehicles, but they drove as though they were brand new, we found nothing wrong with either of the vehicles, and we had no problem during our trip. We are headed to Fairbanks, Alaska and wish Turo was there also. I highly recommend them, especially if you want to save money!

This was my first time renting with Turo. It was perfect, and much more convenient than renting from a traditional company. I liked knowing the exact car I was renting to be able to fit 4 sets of golf clubs. I will be recommending this service to my friends and family.

Because Kansas City doesn’t have rental cars available after midnight, I contacted Lucy’s on Turo. He had the car fueled and ready, waiting in the airport parking lot. Within a few minutes of my arrival I was headed out. The car was clean and in good condition, everything went great. It was an easy return process, just parked the car near where I picked it up, and headed to my terminal. I would recommend.

We have used Turo three times and the first two times went really great. However, the third rental was a disaster and I now don't think the savings from Turo is worth the risk. The person renting you a car has no obligation to show up and can cancel your rental at any time. My family and I flew into LAX and the car was not delivered as it was supposed to be. Furthermore, the host did not cancel the rental, so we spent an hour trying to figure out where the car was. Turo did give us an Uber voucher, but it did not cover the entire cost of the very expensive Uber we had to take to our hotel. We then had to scramble to find another rental car instead of enjoying our vacation. The host had all excellent reviews, but I can find no way to review the host on the site because the rental was cancelled by Turo when I called to say they didn't show up. I since noticed that the host has many last minute cancellations. If using Turo, do be sure to look for that detail.

First time using the Turo App for a car rental and it was the easiest most convenient way to rent a car and for a great price. There was a large selection of cars and I was very pleased with the vehicle upon pickup, it was clean, reliable and had a full tank of gas.

The truck I rented was clean and drove well. The staff with Turo communicated and was friendly. It was an easy transaction and a good experience. I rented a truck and it had plenty of room for me and the family. We drove a lot and it was nice to have 1000 miles free. I plan to use this service again in the future.

Everything about the car and experience was perfect. The owner dropped off at our terminal and picked up at our terminal. We didn’t have to pay for gas which was great. The car was really clean and drove smooth. We appreciated the charger and the dash phone holder very much. The price is great. Definitely recommend.

Car rental was excellent and accurate, matching the pictures and car description. Host quickly responded and was very helpful. Host was patient with me as this was my first Turo experience. My only complaint would be the airport we flew into did not have an assigned lot for Turo vehicles. We had to walk pretty far initially to locate the car. Excellent experience and will continue to use Turo on future trips. Thanks!!

We enjoyed this car, it's roomy and very comfortable. I'm handicap and car was suited for me and my son tall, he also was comfortable. We were picked up at airport and we returned at airport also, car love color also. Car does not have any problems, you can add your phone to the car for navigation. We truly enjoy it. Thank you Chris for making our trip possible. Enjoy.

This was my 1st time using Turo. I was a little skeptical & nervous however the app is great and very user friendly and the person I rented from also answered all my questions. I loved the selection of vehicles and the affordability. I most especially liked the fact that the vehicle can be dropped off to you if you choose. This was my favorite item because I did not want to have to pay for Uber or taxi to get to my rental.

I love the pickup and drop off and you can always talk to the owner of the rental throughout the day if needed to, quick response backs. Both times I rented both cars was clean and ready for the drive. I will always rent with Turo. I love you can add more days with no problem. I love everything about Turo rental cars.

I had the fastest and easiest service ever, in using Turo for my vehicle rental. No waiting in line, no upselling. I just simply picked my vehicle of choice, entered my address and delivery & pick up time. And that was it. The vehicle was delivered to my home about 15 minutes early. I showed my license and was handed the key. It was that easy. And return of the vehicle was just as easy. The driver arrived at the specified time. I handed him the keys. And that was it. I will always use Turo from now on, as my rental company of choice.

The car is excellent condition. The host himself very professional and appreciate. I hope I get his car if I rent in the future. The program you have in place is very good. This is the second time I have rent through this Business. I hope your continued being in business. I live in Chester, that made it convenient for me to pick the car up and return.

I have used Turo twice now and as someone that uses a lot of rental cars, I don't think I will ever go back. The owners of the cars have been great and very accommodating and it's such a simple process. The cars have been clean and exactly what we are looking for. I have used it for both work as well as personal.