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Turo Reviews

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Edited by: Jon Bortin

About Turo

Turo is a car-sharing network where drivers can book cars from hosts in the U.S., Canada, the U.K., Australia and France. The company manages its reservations through an app and advertises that its prices are less than traditional rental companies. It also has more options for drivers under the age of 25 and features over 1,600 unique makes and models. Visit Turo’s website to see all of its available options.

Visit turo.com
Pros
  • Available for 25 and younger
  • Safe pickup
  • Flexible rentals
  • Affordable
Cons
  • Limited mileage
  • No one-way trips

Turo Reviews

Over 10k reviews since 2016

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    Page 44 Reviews 6230 - 6380
    Verified purchase

    Reviewed Sept. 17, 2023

    My experience with Turo has been in a word ‘Simple’! That’s what's needed when renting a car. No lines, Easy access. Clean cars. Fun cars. It’s the total package! It’s extremely convenient and all of my experience have been. Nothing less than perfect. Moving forward I won’t use anyone else.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2023

    Very convenient for me to rent since I travel a lot for work and have to drive to my location. This car is spacious and the ride is smooth. I am currently booking every week for a month. Amazing experience and love the XM radio and safety features of the car.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2023

    Very clean, and a great car to spend a weekend in Napa Valley! The pickup was flawless. We located the car with perfect directions from our host Leo. We put the top down and enjoyed a beautiful drive from San Francisco to Napa. Excellent communication for the drop as well.

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    PriceStaffRates

    Reviewed Sept. 17, 2023

    I love this Turo app! I have had all positive experiences so far and I can't imagine ever going thru a regular rental ave Cy again. The cars are maintained well and the hosts have all been friendly and helpful. The pick ups and drop offs convenient and the prices decent.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2023

    Eduardo was very responsive to all my questions and was good to work with on my first Turo experience. The car itself was very clean and in very good condition, we had no issues. Easy to drive and good gas mileage. The car worked well for four adults and all of our luggage.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2023

    First time driving a Tesla and fell in love. Car was all that I imagined. Pick was easy. Renter was responsive for all my needs. I will only rent through Turo from now on. Loved everything about this transaction 10 stars. Recommended turo to anyone asking about car rentals. No long waiting g lines, no rude service personnel. You're in full control of how you rent and where your car is delivered.

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    Verified purchase
    Billing

    Reviewed Sept. 16, 2023

    This was my first Turo experience. After a first-day glitch, Bill H. came through and made our experience a very good one. The 2023 Subaru Ascent was very clean and perfect for our needs. Definitely will look for this vehicle to rent next time to the Whitefish area - or any vehicle through Bill.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 16, 2023

    I was pleased with the process for check-in and check-out, and the ease of communication. I had some difficulty with a flat tire during my trip. This was all handled beautifully thanks the the flexibility and responsiveness of the host. A new vehicle was swapped out in a very timely fashion. I didn't realize until picking it up that it would only take premium gas (ugh!), but oh well, it was delivered quickly. Then, when the trip ended, I was sacked with a melange of mysterious "fees" totaling around $150 for the replacement vehicle. Again, I simply paid it. Thanks the the ease of the process, but this was not noted up front, and in fact the customer service representative stated that there would be NO extra charge of any kind resulting from the flat tire and replacement vehicle. Do not make statements like this and then surprise your users with extra "fees" on the back end. Big no-no!

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    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Sept. 16, 2023

    This being my first time using the Turo app everything went smooth especially having a host who was there to answer all my questions. Having a host like Dominic made my trip that much better, would definitely recommend the app and the host. Having a host like Dominic who is always available to answer any question you may have makes it a breeze.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 16, 2023

    I had a great experience using TURO. It was very easy. The person I rented from BENJI was very nice and would respond quickly to any questions I had. The car was great as well. I will definitely rent from Benji again. I have already recommended Turo to people as well as Benji for service.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2023

    First time to Hawaii, and we used Turo on both islands we visited. Getting to and from airport in Honolulu wasn't a problem; but early return flight from Lihue didn't work with Turo's shuttle schedule. Had to schedule alternate transportation which was a bit of a hassle. Both hosts we used were great and would recommend them.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

    Reviewed Sept. 16, 2023

    This was the first time I rented on Turo. It was a great experience. I would definitely do this again. Will most certainly let my friends know. It was easy to download the app. Quick response from the host you're renting. If texting isn't your thing you can always call your host.

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    Verified purchase
    StaffEase of Use

    Reviewed Sept. 16, 2023

    I used Turo for the very first time, and it was a great experience. At first, I was kind of nervous about renting a car from here, but it was easier than I thought. The host was great. He answered all my questions, it was easy to use, it was simple and everything worked out great. I will be using Turo again in the future.

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    Verified purchase

    Reviewed Sept. 16, 2023

    The greatest experience I have in renting a car. Super easy to sign up with no hassles. Way different than your traditional car renting plus you have many more choices to fit your budget. Overall it was a great experience. Going forward, I will make Turo my primary service for renting vehicle and I do recommend it.

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    Verified purchase

    Reviewed Sept. 16, 2023

    My experience with Turo has been great! I’ve used this car rental system 3 times and every single one was a easy transaction! Vehicles were clean and ready when I picked them up! Overall Turo is a great way to get around if you are without a vehicle for any reason.

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    Verified purchase
    Price

    Reviewed Sept. 16, 2023

    I was very disappointed due to the fact I was charge and extra $150 for something I don’t do. I followed every guideline but due to the fact it was an old cigarette bud stuck on bottom of my shoe and ended up on step board I got accused for smoking and charge $150. Not time did the van smell like cigarettes neither was ashes found in it.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Sept. 16, 2023

    I was skeptical when I first heard about TURO. I asked friends who had used the service and everyone said they had a great experience so we gave it a try and couldn’t have been happier. The vehicle was as described, in excellent condition. The owner of the vehicle made it extremely easy for pick up and drop off. Offer me tips for driving in the area and answered any questions I had promptly. The cost was probably less than half of what a traditional rental would have cost. Would highly recommend TURO.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Sept. 16, 2023

    I’ve been on Turo for about a month and each trip has been amazing. Each host has been respectful and kind; however recently I ran into a host (Judith) who seems to be a little sketchy. Judith is claiming I damaged her car however I took before and after pics of the vehicle and they show the vehicle in the same condition in each photo. There was absolutely no wreck or damage to the vehicle while in my care.

    I do not appreciate being lied on and scammed. I thought this last trip went well until I left a great review for the host and 24 hours later get hit with a damage report. Smh. I returned Judith’s car in the same lot she had me pick it up at and Judith had the vehicle sitting in a public lot for 24 hours. Once I returned it and checked out the car should no longer be my responsibility. The fact that this host is claiming I damaged her car is faulty and sketchy in my opinion. The fact the turo is saying I could be held responsible for damages is faulty too. I loved turo and never had an issue until now. I would appreciate if someone could help me understand how this situation should be/ would be handled. Thank you.

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2023

    Excellent experience, friendly, professional, on time, added value, clean car, clear instructions. Will recommend it. Again thank you. Excellent host, convenience in car spot. Close to the airport. Overall excellent. Turo good application.

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    Verified purchase
    PriceRates

    Reviewed Sept. 16, 2023

    Jorvan the owner was really nice. Van is in good shape and very clean. Next time I visit CA I’ll definitely rent this car again. My only concern is the brake needs to be check. Car runs smooth and easy to drive. Price is way affordable compared to any other rental cars. This is my first time using TURO and definitely not the last. Next time I go on vacation I’ll be using the same app again if ever I need a car.

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    Verified purchase
    Ease of Use

    Reviewed Sept. 16, 2023

    Turo is absolutely easy to use! It’s easy to find the car you want and for the amount of time you want it. And the owner was very easy to work with. This was a much easier process than renting with enterprise! You just show up and take a picture of yourself with your ID and you take pictures inside and out of the car and then the owner unlocks it for you.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Sept. 16, 2023

    I've used Turo in the US and the experience was awesome. I came to Canada and this experience has been trash. I have another rental scheduled for November but I think I am going to cancel it because I am too dissatisfied with this company. First of all, the car did not have all the amenties that was listed on the site. Wasted 3 hours and missed dinner trying to find a work around. I should've known after that the experience was gonna be super trash. The car struck a flat and Turo tells me that I can find a shop to repair the tire since it only has a donut or I could return the car and they would see if they could find a replacement. Clearly I rented the car because I need a car.

    The roadside assistance was scheduled at 9:30pm and 1.5 hours later, still no roadside assistance and stuck with a flat in a place that I am not from. Customer service agents for Turo need real life customer service classes. Its mind boggling to me how they tell a customer to remain calm and you have no real alternatives to a solution. Now, i have to play Rita Researcher to find a tire shop for repair and get a tire fixed. This is ghetto. I am on vacation and wasting my time fooling with a rental car. Then to add insult to injury there was no adjustment in the price for all the inconvenience. I would not recommend Turo at all at this point.

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    Verified purchase

    Reviewed Sept. 16, 2023

    This was our first time to use Turo for renting a vehicle. Everything went very well. The car we rented was great and it was exactly as the owner presented it. We were a little nervous but Jake's Instructions on how and where to pick up the car were perfect. We will do this again for sure.

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    Verified purchase
    Customer Service

    Reviewed Sept. 16, 2023

    I had a great experience. No problems at all. Great communication with April. Car was in perfect condition. I will definitely rent with Turo again and in other locations. I would also recommend others to rent with Turo. My experience was really good. Thanks

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    Verified purchase

    Reviewed Sept. 16, 2023

    You took all my stars so keep up the good work. I absolutely enjoy the service and it is a genius idea. This will definitely place enterprise, hurts, and all rental car services out of business. This was convenient and so simple I did not believe it at first. But after you using this service three times I am a believer. Thank you.

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    Verified purchase
    Staff

    Reviewed Sept. 15, 2023

    The car was nice. It was clean except for some trash under the driver seat. The car was easy to pick up and was comfortable to drive. I would recommend this car to anyone who needs a comfortable car with plenty of room. The host was very accommodating and friendly.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 15, 2023

    We rented a Kia Forte thru the Turo app I was skeptical but was very pleased with the entire transaction. The shuttle came quickly the instructions were perfect the car was clean and mechanically sound. I would definitely rent from Turo again. Both the pickup and the drop off instructions were spot on.

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    Verified purchase
    StaffEase of Use

    Reviewed Sept. 15, 2023

    Our first experience with Turo was excellent, will definitely use again and recommend to family and friends. It was easy to use and our host was very professional. It is a much better value than traditional car rentals and vehicle selection is beyond comparison.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2023

    My host was absolutely the best. We had an issue we’re he couldn’t extend the vehicle in time & we still figured it out, & Turo is very helpful online & on phone. I’m definitely looking forward to rent again. Thank you so much. I was able to get everything I needed done. The host was very responsive, very patient, very nice. This app is really appreciated, it’s quick, hassle-free, no paperwork like at Enterprise.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2023

    This was my first time using Turo so there was a bit of a learning curve. Even so, I feel it was a great experience to be able to select your car and not have to wait in line and wonder if your car is available from a rental agency. Communication with the car owner was very easy and response was excellent. Would highly recommend!

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 15, 2023

    My experience with Turo has been exceptionally good. I would recommend to anyone who is looking to rent a vehicle to check it out. It was so easy and on all my occasions, the vehicle was delivered to me and then picked on the scheduled date. No more hassles and overpriced auto rentals! I will keep on renting with Turo.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 15, 2023

    First time user here and it went so smoothly! I even had to extend my trip and doing that was so easy. The host was very kind and helpful and the car was so clean and nice to drive. When taking the car back, while waiting for Uber he even asked if we wanted a water. Would definitely recommend to all of my friends and can’t wait to plan another trip where I can use the app.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 15, 2023

    The Jeep was perfect for my wife and I, plenty of room and great of gas. Glenn was very easy to deal with and quick to respond to my questions. Would definitely use the service again and, if I go back to Glacier National Park I will use Glenn's Jeep again. Saved over $350 by using Turo as opposed to using Expedia.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRates

    Reviewed Sept. 15, 2023

    Such an easy process. I was very pleased the host & car. The response was fast, the pick up & drop was just as easy. I’d definitely rent again & will be looking on this app when I need to. The prices are pretty fair too. The app makes convenient too because you can pick cars with close pick up locations to you. Mine's was contactless so I just got the keys, inspected the car and was on my way.

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    Verified purchase
    Customer Service

    Reviewed Sept. 15, 2023

    Another great experience using Turo. We rented the same vehicle as the last time. It was clean with a full tank of gas. We took the tram to the parking garage and it was easy to find the vehicle. Great communication with owner. We will use Turo again in the future.

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    Verified purchase

    Reviewed Sept. 15, 2023

    We rented a van for a trip from Anchorage to Homer. It was very spacious and accommodated all of our luggage, a large dog kennel and 100 pounds of fish! For a bit of an older vehicle (2011), it ran well and handled like a smaller vehicle. Pick up and drop off at the airport made the process convenient.

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    Verified purchase
    Customer ServiceTimeliness

    Reviewed Sept. 15, 2023

    First time using. Good experience. Have already recommended to several friends who travel. Both cars were clean and got immediate response to additional questions. I am newly retired and will definitely be using this service again. There was a very good selection of vehicles to choose from that would fit any need. From single person to a family.

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    Verified purchase
    Maintenance

    Reviewed Sept. 15, 2023

    My last 3 rental tips have been great. 4.5 stars. However there's been maintenance issues and then there's been a misunderstanding with being accused of wrecking a vehicle. The host has several vehicles of the same color and it was a little bit frustrating and scary at the same time. But I think I'll just have to do a better job with picking a vehicle.

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    Verified purchase
    Staff

    Reviewed Sept. 15, 2023

    Aloha! Our trip with La Auto Spot was amazing. The staff were all very friendly and helpful. We did everything through the Turo app. Everything from renting to returning was smooth and easy. Jeep was clean. We will definitely rent from them again on our next trip to Oahu. Mahalo!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Sept. 15, 2023

    If you travel to El Paso for work you know the big Rental Car companies are often out of Cars for weeks. Turo never seems to be. My experience in El Paso was perfect. Host had great communication, clean car (smoke free) and a fair price. The car being in short term parking was easy to find and quick to return.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2023

    The experience was simple, very quick and Mary. Easy to follow for a first time renter. My house was informative answered any question I had before I asked it and was very quick to respond. I would recommend this to a friend, but always with caution to do research prior to the rental.

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    Verified purchase

    Reviewed Sept. 15, 2023

    We had a wonderful experience with our Turo rental. Will definitely use it again. We definitely recommend Gene for rental. We will tell all of our friends about turo. Nothing but good reviews from us. Booking was easy and the rental was dropped off at the airport and was gassed up and deben left money for parking.

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    Verified purchase
    PriceStaff

    Reviewed Sept. 15, 2023

    I will probably never go through another rental car agency again. This was more affordable and I like the fact that when I got to my destination it wasn't a surprise to know what kind of car I was going to get. I like the control of knowing what I was gonna get before I get there and it was my choice. Everything went perfect. Receiving and returning the car was easy and convenient.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2023

    Easy pickup, Host was extremely nice and flexible. Car was super nice and clean smelled good and it drove really smooth. I didn’t even want to bring it back. It was so nice. Gas saver! Host let me extend my trip multiple times. Would definitely love to book again! I enjoyed every minute of my ride. No complaints at all. Host had extremely amazing customer service.

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    Verified purchase
    PriceMaintenanceRates

    Reviewed Sept. 15, 2023

    The main things that I like about renting a car from Turo are the price is low, the variety of cars, and the pick-up location that is close to me. I can select all of them by myself and quite comfortable for me. I am quite worried about the quality of the car because, in case of car failure, the owner might not be able to change a new car for us like a big brand company. But since I have used Turo twice I got very good maintenance cars.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2023

    Car was in good condition, ran wonderfully, did what we expected, and got us to where we wanted to go. Response when I asked where to locate the vehicle and how to access the lockbox was quick and accurate. Directions on where to leave the vehicle and end the trip was quick and helpful considering we were at an airport never visited before.

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    Verified purchase
    PriceStaffEase of Use

    Reviewed Sept. 14, 2023

    Great experience! I will always use Turo when needing a vehicle! The owner was very responsive. The cost was reasonable. The vehicle selection was terrific! It was very convenient and easy to use! I encourage any person who is considering renting a vehicle to go to TURO.COM to find the perfect vehicle for your use. I loved being able to drive a super cool Jeep Wrangler in the mountains of Colorado. Top down! Vacation unleashed!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2023

    Since discovering Turo, I haven't bothered using the traditional car rental companies anymore. I love that you have a way bigger and better car selection with Turo, and can arrange for different pickup and drop-off locations. If there's a car you've always wanted the chance to drive, chances are you'll find it on Turo. Anytime I had an issue (i.e. a host canceled on me or became unresponsive) Turo support team reached out and helped resolve the issue for me. Great customer service and great app! I'll never use a car rental company again unless it's an area where Turo isn't available.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 14, 2023

    Our family had an amazing trip! The SUV was perfect for us! It was good on gas, nice and spacious. There were ports everywhere so no one had a problem charging their phone. The HDA was an amazing feature. My wife really loves the SUV. Now she wants one of her own. Lol.

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    Verified purchase

    Reviewed Sept. 14, 2023

    Booking with Sergio was a good experience. He made everything so convenient for me. Every single time when he said that he was going to send the info he did just what he say he would do. Location was always where he say it would be. I would recommend Sergio to everyone. Keep up the good work.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2023

    Edgar was courteous and helpful, His vehicle was well maintained and stylish. I highly recommend him to anyone who is in LA for a few days. I was in Los Angeles for my 50 year birthday celebrating with one of sons. It was an amazing experience for me and my son. California is always a beautiful place to visit.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2023

    Shernette provides excellent customer service! She was very responsive and accommodating. I enjoyed the car. It was clean and a joy to drive. I would recommend her to anyone needing a car immediately. I appreciate her patience and willingness to work with me! I rented the Toyota Camry for a week on a short notice. There was an incident regarding the vehicle outside of my control. I advised her of the incident and her willingness to work with me and resolve the issue is extraordinary. I would definitely recommend her services and the quality was great!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 14, 2023

    Brandon was great. Great communication. Great vehicle. Perfect for our needs. Picked us up right at the gate at the airport and dropped us off at the airport. And gave us a place to wait because we had a gap in our time for departure. Definitely use Brandon service again.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2023

    We rented Turo 2 times while we're vacationing in San Francisco, first we drove to Yosemite National Park and Sequoia National Park, second we drove down for the Highway Number 1. Both were great experiences with great hosts, the communication was smooth, the booking process was fairly straightforward, the checking in process was good, the conditions of the 2 cars were both in great shape, and finally the returning process was good.

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    Verified purchase

    Reviewed Sept. 14, 2023

    Picking up and dropping of was easy as 123. Looking for a vehicle in my budget and time frame was easy. I also extended my trip and that was easy as well. By just texting the host and he approved right away. I definitely would use Turo again. Thank you.

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    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 14, 2023

    Great car, clean and in a great shape, was fully charged when l got there. Everything was accurate and easy, straightforward communication, pick up and drop off location was convenient. It was easy to extend the trip when I needed to based on the change of my need for one. Highly recommend.

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    Verified purchase
    Sales & MarketingOnline & App

    Reviewed Sept. 14, 2023

    It was great. Car was perfect for getting me around without relying on family and friends. Since I've been back I've told everyone of my great experience. Several at my function I was attending asked about the car and told them to download the app for Turo and pick a car. I love that I was in contact with Turo and the owner at anytime I needed them.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 14, 2023

    I did not have any issues being it was my first time using this service. I will recommend this to others. The car was ready when I arrived at the airport. There were no surprises upon arrival and the process was clearly explained. The host was great and responded quickly to all of my questions and concerns.

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    Verified purchase
    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Sept. 14, 2023

    The app is super user-friendly and easy to use. I had a great host and the vehicle was as pictured and described. I will definitely use Turo in my future travels and recommend this app to everyone I know.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2023

    Since my first experience with Turo and Kurtis. I must say I'm impressed with the service and excellent customer service. I've dealt with quite a few car rentals and I say Turo is the best... True customer for life and Kurtis is the type of friendship you only get once in a lifetime.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2023

    Excellent host, ride was clean and well maintained and did not have any unexpected problems and accommodating the special needs also from y’all’s customer service. I would definitely recommend y’all to a friend and use again. Just try to lower young driver fee especially if they show they are good drivers.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2023

    Jerry was the perfect host...Totally responsive. The Camry was an amazing car... quiet, comfortable, efficient, and we got great mileage with the Hybrid. I highly recommend Jerry and his Camry! The car is beautiful as well. I've had many Camrys, but never a hybrid. It was a joy to drive and Jerry was wonderful to work with.

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    CoveragePricePunctuality & SpeedStaff

    Reviewed Sept. 14, 2023

    This was great!! It was convenient and quick. My host was so welcoming and understanding. I will most definitely be using the service again and I would recommend this service over the typical usual car rental process any day. The convenience of doing everything online and having direct access to the host was a plus not to mention the insurance coverage selections were affordable as well.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 14, 2023

    This was my first Turo rental. Great experience. Host was very helpful and his car was clean and ran well. The host was friendly, reassuring and helped me through the process as a “first time” Turo user. Price was reasonable. I found the process fast and easy. I would use the host and service again.

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    StaffHonesty & Transparency

    Reviewed Sept. 14, 2023

    I have to be honest. In the beginning I was a little bit skeptical in regards to the webpage being accurate, but when I got there for my trip, everything that took place through the host and his willingness to accommodate us and flexibility for us to use the vehicle it was what made a difference for our trip. We really enjoy it and it was an amazing time.

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    Verified purchase
    PriceRates

    Reviewed Sept. 14, 2023

    Was great to be picked up at the train station in Vancouver. Would definitely use Turo again. The gas mileage on the car was insanely good. Would like to see a bit better pricing especially for longer trips.

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    Staff

    Reviewed Sept. 14, 2023

    It was great! App is easy … Host was great … Overall experience is always excellent. I like that I can choose any car with any budget. Paying after you return the car was not easy to find so maybe improve that. I always recommend this app to my friends.. It’s a unique experience.

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    Staff

    Reviewed Sept. 14, 2023

    Absolutely a fantastic experience. Would definitely use again. Very easy to get car and drop off. Car was great and so was the host. I would definitely recommend to any of my friends and family. This was a very easy and stress less experience. If I ever need a car again I will definitely use Turo.

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    Customer Service

    Reviewed Sept. 14, 2023

    Our hosts was so accommodating…bringing the car to our terminal making it an easy trip. Communication response was almost immediate. Having the car made our trip more convenient! Very nice and clean car…Thank you so much for allowing us to drive your ride! When returning to Ft. Lauderdale I will contact Luis.

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    Sales & MarketingOnline & App

    Reviewed Sept. 14, 2023

    I have used Turo many times but for some reason this past time I was unable to pull up the app once I was at the car. I know I was at the Denver airport and that the service is probably terrible but there needs to be a better solution for renters. I luckily took a screenshot of the important info but ultimately if I hadn’t, I wouldn’t have been able to get into the lockbox or close the lockbox when completing the trip. As it was I was unable to add pictures at the end due to this issue. Not the experience I’m used to.

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    Sales & MarketingOnline & App

    Reviewed Sept. 14, 2023

    This was my first experience with Turo and it was exceptional!! Easy check in/check out and rental extension was just a couple of clicks. Great app. It is much faster and less hassle than a standard rental. I booked the entire rental through the app and the host was awesome. A++ overall experience.

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    Reviewed Sept. 14, 2023

    The rental was very clean and drove extremely well. Mileage even better. I would definitely rent from them again!! In fact I plan on renting from them in the near future. I have recommended them to a few friends already. One more thing it was easy to communicate with them as well.

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    TechRefunds & PayoutsHonesty & Transparency

    Reviewed Sept. 14, 2023

    Home owner was home when I dropped it off but he didn't come out came out and made up false accusations and I have proof he is lying. I'm legally disabled. If he wants me to press Psychology abuse I will. I'm not playing. Like I returned it better than I got it. My gf found A bloody tampon in the car.

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    Value

    Reviewed Sept. 14, 2023

    This was my first time using Turo and it was such a great experience. This was so smooth, and the car was clean. The car looks small but it was able to hold my whole family for our Disney trip with room in the back for bags of souvenirs. Great value.

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    Customer ServiceMaintenance

    Reviewed Sept. 13, 2023

    Everything was fine until the car broke down on me.... AFTER the first one broke down 2 days before and the host tricked me into not contacting Turo. Not only did the 2nd vehicle break down, but in cleaning it out, I found a stash whiskey bottle under the passenger seat that belonged to the host. I had my children in the car. I could've lost my kids. I missed two aligners and had to pay someone to pickup my children whilst dealing with the vehicle. Turo customer service saved y'all. The two hosts I've had thus far don't leave much confidence in future rentals, but Turo customer service redeemed that. I'll rent again through Turo, because they bent over backwards to make everything right. 5 stars for Turo, but not for the hosts.

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    Tech

    Reviewed Sept. 13, 2023

    I have rented many cars over the years from a number of different providers... Turo had a great selection of cars... I loved the ease of reserving the vehicle, the pick up and active cruise feature! Returning was just as expeditious a pickup. I highly recommend using Turo for your next trip!

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    PriceRates

    Reviewed Sept. 13, 2023

    Should of let you know the Ac wasn’t working well Some ac panels were missing also could of let me know needed a stool step for back seating, very high step . Otherwise everything else was ok.. Was glad gas prices were great for the Van. Thank you.

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    Sales & MarketingPunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Sept. 13, 2023

    It was our first time using Turo and our host Mark was super helpful! He answered our questions quickly, made picking up and dropping off a breeze! We'll rent from him again for sure next time around! The app was also very easy to figure out for a first timer. It is very intuitive, easy to navigate and find what you're looking for. After this first very positive experience with Turo we'll be using the service again for sure. We're even considering offering our vehicles for rent in our town!

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    PriceStaff

    Reviewed Sept. 13, 2023

    There is a young driver fee, but it is so cheap. $60 as opposed to over 100 for mainstream car rental services. If you are looking for the cheapest way to rent a car, this is it. Forget Uhaul, forget Dollar or Hertz. You can find cars for less than $50/day with pickup and dropoff almost anywhere!

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    Staff

    Reviewed Sept. 13, 2023

    Quadri was GREAT! He was responsive and went beyond expectations to make sure everything went smoothly from start to finish. The car was super clean and well kept like we just picked it up from a showroom! Will definitely rent from him again. Made our trip better. ( shortly after he even contacted me about some cash that I forgotten about in compartment. Really wasn’t expecting that Thanks Again! )

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    Sales & MarketingOnline & AppEase of Use

    Reviewed Sept. 13, 2023

    This was my first time using Turo and it was awesome. So easy to use the app, as well as find a car. I do not recall seeing anything about the extra fees so I was surprised when I read the final invoice and the breakdown. That was frustrating to then have to look up what each fee meant. Other than that I will definitely use Turo again!

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    Staff

    Reviewed Sept. 13, 2023

    Great car, 1st experience w Turo, everything went super smooth, Jake was professional, awesome, friendly, helpful, would definitely do this again, I already have it booked for future trip to KC, would recommend to others, sizzle was perfect. Everything was great, will rent a lot in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2023

    We had a very good experience using Turo. This was our first time using this app, but I would definitely use it again if the need arises. The owner of the vehicle we rented was very easy to work with and responded promptly. The vehicle was very clean and in excellent condition.

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    Sales & MarketingRefunds & PayoutsStaff

    Reviewed Sept. 13, 2023

    I was given a 3 day discount of $10.10 and then at the end of trip a ‘trip’ fee of $33.61! I Was not aware of a trip fee. I won’t use Turo again. I ended up paying $276.26. Yet, the final receipt was for $191.90. I just don’t understand it at all. AND I had to pay for the parking when I picked it up. Also had to pay for car wash and cleaning before returning.

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    PriceStaff

    Reviewed Sept. 13, 2023

    The car was in excellent condition, just the way it was on the pictures. The owners were very helpful and thoughtful of the situation that I was going through. Definitely would rent from them again Plus it was also affordable for the type of car that I received. Thank you and I appreciate you guys.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 13, 2023

    I wasn't sure what to expect with Turo. I highly dislike standard rental car agencies. Figured I would give this a go. It was simple to get figured out. The vehicle I rented was able to utilize the vehicle unlock from the app which was a major plus. I didn't have to wait around for anyone and no one had to wait around for me. Zack, my host was phenomenal. Responsive, professional, courteous, and prompt with communications. I will be using Turo again. As well as Zack should I be in Nashville again in the future.

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    Reviewed Sept. 13, 2023

    Chauncey was able to fit my needs and budget to allow me and my girlfriend to go on vacation to see family and go to my first flight expo. The vehicle was top notch to the point we decided to make this a annual trip. I can't thank him enough.

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    Staff

    Reviewed Sept. 13, 2023

    Rented a vehicle in Ft Lauderdale. First time using Turo and the entire process from booking on the site to the vehicle host could not have gone any smoother. Instructions were clear and the CA was amazing. The selection of cars available blew me away. We will definitely be using Turo again in the future.

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    Sales & MarketingStaff

    Reviewed Sept. 13, 2023

    We like to go camping and are considering purchasing another vehicle. This is a great way to “live” with a vehicle to see if you like it, and if it will accommodate your needs without dealing with salespeople. So far we have tried a hybrid (Prius) which was awesome, especially at the pump! We recently took out a CR-V AWD. I was amazed by the responsiveness and the amount of interior space.

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    Customer Service

    Reviewed Sept. 13, 2023

    I was very pleased with the service. It was very convenient and the car was great, very clean. Great on gas and the gas mileage was great as well. I will use again and again. The car I had originally reserved cancelled at the last minute. I was very upset at first until I called customer service and it was handled immediately. Great Service and customer service. I will be using again soon!

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    Customer ServiceStaff

    Reviewed Sept. 13, 2023

    Best Experience with Car Rental Service in a long time. This company hopefully will continue to provide great Service. They are filling the gap between Great Car Rental Services and Happy Customers who will keep returning and referring Customers. I can’t call anyone by name because Everyone was very kind and caring.

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    Sales & MarketingStaffFollow-Through

    Reviewed Sept. 13, 2023

    This was my first experience with Turo and I will not hesitate to use them again. The transaction was seamless, the host was responsive, the car was as advertised and clean. The pick-up and return was very easy. I would recommend to others to consider Turo as an alternative to the other corporate rental companies.

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    PriceRates

    Reviewed Sept. 13, 2023

    I rented a full size truck, it was exactly as it was described. The process for renting was very smooth, I didn't have a single issue with pickup or drop off and price was very reasonable. The renter was very easy to work with and awesome in communicating with. Will definitely be renting again from Turo on all my trips where a rental vehicle is needed.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2023

    Highly Recommend Turo For Your Car Rental Services. Very Smooth And Easy Process With Access To Very Clean And Nice Vehicles To Choose From!!! Customer Service Was Very Good And Knowledgeable. Directions on When And Where To Pickup And Drop-off At Locations Was Very Clearly Explained. My First Overall Experience Using Turo Was Better Than I Envisioned and Expected. Thanks Again For Allowing Me To Use Turo!

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    PricePunctuality & Speed

    Reviewed Sept. 13, 2023

    The car was clean and well-maintained, a workhorse. I also enjoyed that it was a manual 5-speed and had good mileage. For a small car a good cruiser on the highway. I will definitely be using his services again. It was cheap to get the job done. It does not have the amenities of Bluetooth or power windows but for the value it is good.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2023

    My first time using Turo. We needed a bigger vehicle for a family trip. Was very easy to find the perfect car for us. There was a great choice selection and variety of vehicles. The entire rental process was extremely easy. The host was amazing, responded easy and made the rental very smooth. Will definitely use again.

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    Customer Service

    Reviewed Sept. 13, 2023

    I don't have a car, this is more than what I could think of as best solution. Car pickup was in next street. Saved a ride to and from. Owner was spot on with communications. Car was in good condition. Will have to do again until I settle down. Thanks.

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    PricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Sept. 13, 2023

    I needed a car fast because mine was in the shop. I was able to book the same day and found cars right around the corner from my house. All the vehicles were clean and ready to drive. The price is the best part. Renting a car for the amount of days I needed at these prices amazed me.

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    TechPriceStaffRates

    Reviewed Sept. 13, 2023

    Great experience, will use again!! The provider was very helpful, great car for what we needed and priced right! Better than the airport prices that are ridiculous!! Thank you for being an option, will use again and please remain reasonably priced as rentals are sooooo expensive as well as cabs and Ubers.

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    Reviewed Sept. 13, 2023

    Perfect in every way. It was our first time using Turo and it was spotless. Our host Jaime delivered on all fronts. I will never stand in line for a rental vehicle again. Pick up and drop off could not have been easier and our host could not have been more accommodating

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    Customer ServicePriceMaintenanceStaff

    Reviewed Sept. 13, 2023

    When renting the car I was very pleased with the kind of car it was. Unfortunately, the first car the Turo host stated was in an accident so they had something else for me. Upon inspection after already driving off with car, I noticed ** in back seat floor so I automatically assumed they didn't clean it before I got it and took pics, sent pics to customer service and my card was still charged a smoking fee.

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    Sales & MarketingPriceOnline & AppEase of UseRates

    Reviewed Sept. 13, 2023

    Using Turo was refreshingly simple to use. It was easy navigating the app and selecting the quality vehicle we wanted. The price was also worth it. There’s no comparison with your average rental car agency - it’s much cheaper! I definitely recommend using Turo. It will be my choice for renting cars in the future.

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    Reviewed Sept. 13, 2023

    The owner of the car was so respectful and humble. He offered water bottles and chewing gum with a smile. The vehicle itself was clean, filled with gasoline and ran smoothly with no problems. I just simply fell in love with it. I will definitely be renting from him through Turo again!

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    Reviewed Sept. 13, 2023

    We’ve used Turo twice when heading out to Colorado Springs. The ease of picking up the car to dropping it off at the airport is great. The last car had a smell of exhaust in the cabin when starting the car, but once we turned on the recirculating button it was gone. We told the owner to check it out. The brakes were a little touchy and wobbly when coming down the mountain. I forgot to mention that to the owner. Otherwise, it was a great car and comfortable ride.

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    RatesHonesty & Transparency

    Reviewed Sept. 13, 2023

    Highly recommended - At first we were quite skeptical and honestly not sure about TURO and how things really worked - but everything was flawless and we will be back for sure!! From start to finish - our rental experience was easier than going through a conventional rental agency. Goodbye to high rates and hello to easier options!!!!

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    Price

    Reviewed Sept. 13, 2023

    I have nothing but great experiences with Turo other than being charged $250 extra for smoking which I did not do but you can’t control what others may say or do to get an extra buck. Overall I enjoy using Turo and its convenience. They have many selections. I just wish I could find more rentals closer to home but it’s a great alternative for when you need a vehicle.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2023

    Jeiby is a very professional, prompt and courteous host. We had an exceptionally pleasant experience renting our Audi from him. The car was clean, he was prompt responding to messages and the tank was full. While we did not use the full mileage allowed, we were pleased that he allowed us almost 500 miles for our trip.

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    Punctuality & Speed

    Reviewed Sept. 13, 2023

    Andy and his vehicle far surpassed my expectations! I needed to make a few changes to the trip while in Honolulu and Andy was very accommodating and he always answered any questions I had promptly and clearly. The Mazda ran great and got good gas mileage. I would definitely recommend Andy to anyone needing a car while in Honolulu!

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    PriceLoan Process

    Reviewed Sept. 13, 2023

    Yes I was charged for a smoking odor when I know I didn't smoke in the car. I'm not paying because the owner thinks I smoked in the car. With that being said any person who is loaning a car can say the car smell like smoke even if it doesn't and your company will charge someone with no evidence that anyone smoked in the cars.

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    Reviewed Sept. 12, 2023

    Turo was a great experience, particularly for me. I did not know about Turo, until someone mentioned it to me. I liked the fact that one can select the specific car needed. This means: size, model, style, etc. The service I received was really good, and I will use Turo again, next time.

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    Sales & MarketingPricePunctuality & SpeedOnline & AppRates

    Reviewed Sept. 12, 2023

    It was my 1st time used the app and it was fast and easy to set up the account. Booking my 1st trip was seamless, with fast approval and reasonable prices, with quite a few options available close to home. Highly recommend if you are in a bind like I was during a holiday weekend with no car rental places open. I would recommend even if you are not in a bind also, it seems like there are a lot of options for everyone in every situation.

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    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2023

    I told my brother about your site, cars, etc. We even spoke about getting a car and looking up what all we may need to do to add a car for others to rent. We'll check into it later. For now we are ok. Thank you and person we rent the mustang convertible from were very professional and nice personality.

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    Contract & TermsPriceStaffRates

    Reviewed Sept. 12, 2023

    My host, Charles, was amazing. Everything went very smooth and the car was great and pricing was reasonable. My only feedback is why charge a daily fee for the Turo platform? I rented for 8 days and a flat rate would have been better. The airport fee I had to pay was $27 plus I had to pay a parking fee which I felt was unnecessary. I think these fees are too much and unnecessary and I will be taking that into consideration if I book again with Turo.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2023

    Turo is a great way to rent a vehicle. Masih is a great host. This was our second trip with him with his Toyota Rav4 and Hyundai Kona. Very helpful and great communication before and throughout trip. Easy pick up and drop off. We will definitely use Turo again and Masih’s car when in Colorado.

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    Sales & MarketingPriceOnline & AppStaffEase of Use

    Reviewed Sept. 12, 2023

    So much easier than going to a rental company! Better value and more of a selection as well. No hidden charges that I've seen. The app is user friendly, makes things a lot smoother. I like the fact that the rental period starts at the actual time you pick up the vehicle to the time you drop it off, instead of going by days.

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    PriceStaff

    Reviewed Sept. 12, 2023

    The whole experience was easy and affordable. Vehicle selection was great. The host was very nice, informative and easy to contact. He had the car ready on time, fueled up and clean. I have rented cars in the past from rental companies and it’s such a hassle with all the paperwork not to mention the time it takes for them to work thru all the customers.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2023

    I was very happy with most aspects of Turo. I feel there were many unnecessary emails with directions and rules which were very lengthy. I do not know if this was a Turo, or the renter's options. Also being the only driver I had to get help to the pick up location since a personal car could not be left.

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    Price

    Reviewed Sept. 12, 2023

    My daughter rented a car from a man name Jamal, and she enjoyed his service & eventually referred me to him as well, When I needed to rent an automobile to accommodate my family & I..Jamal was such a great host & great experience. Please don’t hesitate to To check out Turo.com to see so many automobiles to choose from when you need a rental to accommodate your needs. I’m New this site, first time experience and it was well worth it.

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    Customer Service

    Reviewed Sept. 12, 2023

    My first Turo car rental went well. Car pick up was easy and the owners had great communication. I would try it again. My first Turo car rental went well. Car pick up was easy and the owners had great communication. I would try it again. My first Turo car rental went well. Car pick up was easy and the owners had great communication. I would try it again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2023

    The beginning was great nice and smooth. The pickup was smooth and on time. The car was clean. The family is nice and friendly. I would recommend to a friend. Driving the vehicle was great, drives nice, smooth, good speed. Needed an extra day. They responded fast. I was able to extend it great. The return process was smooth, no problems. Overall I had a great experience with the company.

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    Reviewed Sept. 12, 2023

    We thoroughly enjoyed our recent Turo experience. We had use of a Ford Explorer for a week and it was great. Truck was at the airport when we arrived and ready to roll. The return was just as easy. This was our first time but definitely not our last.

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    Customer Service

    Reviewed Sept. 12, 2023

    This was my first time using Turo, and I will definitely be back! Turo is so much easier than traditional car rental companies, and I love that they offer a more personalized approach. My host and I maintained constant communication before, during, and after my trip. Things were so smooth! I am SO glad I chose Turo!!

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    Customer ServiceSales & MarketingPriceOnline & AppEase of UseRatesHonesty & Transparency

    Reviewed Sept. 12, 2023

    My experience was wonderful. The app is very easy to use, straightforward and to the point. The selection of vehicles are of nice quality and reasonable price. Will definitely use again in the future and would recommend to family & friends. The Hosts of the vehicles response in a very timely manner, no hidden fees.

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    CoverageRefunds & Payouts

    Reviewed Sept. 12, 2023

    This was my first time renting thru Turo. It was a good experience and a reliable vehicle that I rented. It beats going thru Budget and Avis with putting down a big Deposit and paying for high Insurance. I plan to use Turo again soon. Give it a try. They have quite a selection for Car Rentals. THANKS TURO!

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    Staff

    Reviewed Sept. 12, 2023

    I tried TURO for the first time last week in Phoenix and had a great time. It exceeded my expectations greatly. I hope everyone has as nice of an experience as I did. Highly recommend! It was far better than renting a car rental from a major company - more customer friendly IMHO.

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    PriceStaffBillingEase of UseRates

    Reviewed Sept. 12, 2023

    I really enjoyed using this app. Very easy to use. All the cars are fantastic! You can always find cars in your price range and in my experience the owners have all been really great. I also like that you do not need a major credit card to rent from Turo. It's very helpful. I recommend this app to everyone!

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    PriceStaff

    Reviewed Sept. 12, 2023

    Host was amazing, car was clean and worked great. Young driver fee caused me to have to spend more money than I would have liked. The extra $30 a day changes a really good deal to just an average deal. I spent $100 for a day. I could have possibly rented a U-Haul truck for a lot less and used that as my car for the day.

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    TechPunctuality & SpeedHonesty & Transparency

    Reviewed Sept. 12, 2023

    This provider sent me a false claim and quickly asked me to disregard it. That's is a red flag. Please keep an eye out for the provider. I return the car safe and no issues. The car is reliable and good but I feel like the provider is potential dishonest. Must keep an eye on.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & Payouts

    Reviewed Sept. 12, 2023

    Love this app, but I no longer need it! Yay! I bought my own car and was even able To get my money back from Turo on the days I didn’t need the car! I heard about the app while I drove for Uber. I quickly downloaded it and fell in love with all the cars. The selection is pretty bearable not as spread out as it should be, but it’s getting there. I had one person cancel on me at midnight, and I was not even notified and till I picked up my phone, but that was the only thing I was unhappy about.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 12, 2023

    Turo makes renting a car so easy and affordable, amazing options and host! Getting a car has never been so quick or simple. I would most certainly recommend Turo to friends and family, I have used this app in different states and each time had an amazing response and assistance from the app, host and Turo customer service.

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    StaffBilling

    Reviewed Sept. 12, 2023

    I had in the payment. They were very helpful and pro in the process. I will tell my friends to trust cuz it’s something new. Nobody has done it before but I'm telling you it’s safe and easy way to help your trip and they can fix any issues you face not be your issue. They will help you.

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    StaffTransparency

    Reviewed Sept. 12, 2023

    Excellent rental with easy pickup directions even though the airport was under construction. I love the ease of renting from Turo and their clients! We continue to rent all our car rentals from Turo. Please keep us in the current updates for the newest Turo ways to do things. I recommend Turo to all my friends and family!

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    Reviewed Sept. 11, 2023

    Using Turo was very easy and painless. Other than a little confusion on where to pick up my rental due to the company moving from the time I made my reservation to when I started my rental, everything went smoothly and very easily. I will definitely be using Turo again for my next car rental.

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    PriceRates

    Reviewed Sept. 11, 2023

    Easy, cheap, and great quality cars. It was easy to get a car, pick it up, and drop it off. Prices were very competitive with the other rental services and there were few fees added. The car that we rented ran well, had great gas mileage, and gave us no trouble.

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    Customer ServiceRefunds & PayoutsMaintenanceRates

    Reviewed Sept. 11, 2023

    On my trip in a Turo rental, three of the four tires failed. I looked closely at the third, and it was a passenger car tire rated for a max load of 1929 pounds... on a Ford Transit 350 XLT, which weighs 10,000 pounds unloaded and comes from the factory with light truck tires. I paid for the first two tires to be replaced being assured by the owner that I would be reimbursed, and I used the spare on the third. It took Turo over two months to get back to me after telling me they were going to seriously look into the situation for potential action against the owner. Their communication at that point was to tell me that I was not liable to pay for any damages to the vehicle and that they were closing the case. I responded that they owed me over $400 for the repairs I did to the vehicle, and it took them another two weeks to issue that refund. With at least that resolved, I went in to review my trip, and was locked out.

    Either the organization is very incompetent, or they purposefully drag out cases that could potentially result in bad reviews for their owners beyond the period of time they have arbitrarily set as the review period. The owner of the vehicle in question still has a five-star rating, and Turo customer service refused to open up the option for me to review my experience. Unlike other rental companies, I am convinced Turo cannot effectively regulate the upkeep of fleets of cars owned by private individuals. As such, finding your drive with Turo may mean finding your last drive ever.

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    Rates

    Reviewed Sept. 11, 2023

    As a first time Turo user, I was surprised at the ease of utilizing this site for our travel needs. We’ve always used airport car rental agencies and with those rates soaring over the past few years it has been prohibitive. Turo enabled us to stay within our budget. Great experience and will definitely use again!

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    Staff

    Reviewed Sept. 11, 2023

    Host - we’ve rented over the years from different services and hosts. BY FAR, TURO and Aaron are THE BEST experiences ever! Vehicle - The Tesla, Blu Steel, was in amazing condition, was so comfortable to drive, and was a huge part of the success of our road trip. Absolutely use TURO and absolutely choose to work with Aaron!

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    Sales & MarketingPunctuality & SpeedOnline & AppEase of Use

    Reviewed Sept. 11, 2023

    I appreciate how much the renters are willing to work with me, the app is very easy to use, and service was fast and simple. I rented a Tesla to drive to work, and it made my life a lot easier. They also brought the car to me so it was very convenient.

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    Customer Service

    Reviewed Sept. 11, 2023

    The owner was in constant communication. I never had any problems with anything that we needed. The vehicle was easy to get to, the directions were exactly as given and the vehicle was clean and ready to roll. This is the ONLY way I will rent a vehicle from here on out. Such an easy experience. Thank you.

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    Coverage

    Reviewed Sept. 11, 2023

    Super clean, well maintained and a very smooth experience both picking up and dropping off the car at the host's place. Ours was a day long trip and the X3 made it more special. The host also gave us 300 miles driving on it so we didn't have to worry about additional expenses beyond the 200 mile limit. The fuel was of course covered by us. Highly appreciate the host for making it happen. Would strongly recommend it to everyone looking for a day trip.

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2023

    My first time in Florida and it was beyond expectations!! Great Service!! One of the Best Hosts!! Fast Pickup and Delivery!!! The Car was Very clean and the host was absolutely amazing! I Would use, again and I Highly recommend it! Great, Great, Great Service!!! Absolutely, loved it.. Had a Great Time!!!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffEase of Use

    Reviewed Sept. 11, 2023

    Great owner, amazing service, vehicle clean modern. Easy to use, comfortable. Needed a vehicle while mine was in shop and it was very close and convenient. Owner was quick with responses, helpful to learn nuances of vehicle. Will definitely use again. Easy to pick up drop off and paid for pre refuel was perfect!!

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    Staff

    Reviewed Sept. 11, 2023

    Picked up the new car at airport, very nice and sweet driver. Left waters for us inside the clean car. Had an amazing time up and down the streets of LA with this 2023 Nissan Rogue. Very smooth! Easy to drop off too. Would reach out to same owner for another future trip. Overall no complaints at all. :)

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    Reviewed Sept. 11, 2023

    Most pleasant rental experience I’ve had to date: everything was easy and smooth: car was very clean and had a full tank of gas. The car was so good on gas we didn’t need to fill it for 3 days. I will definitely be renting from Turo again and Mr. **. Who can beat a deal like that?

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 11, 2023

    Excellent vehicles. Very clean and reliable. Great host, very helpful, very friendly and answer all my questions. Quick response. Highly recommend Turo for both short and long trips. Good for vacation trips. Made my trips very easy and less worries. This app has many options and many vehicles to choose from.

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    Reviewed Sept. 11, 2023

    We rented a Hybrid Highlander from Kate with Turo. The car was very clean, full of gas, easy to access in the Ride Share parking lot at the Airport. Because we rented the car to tour the Grand Tetons and Yellowstone, the hybrid was very important. The car worked like a champ! It fit 4 very comfortably and 6 in a pinch. It took the mountains like a champ and governed itself on the way down the mountains. I highly recommend the Turo app and specifically this car and host. Great vacation. :)

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    PriceRates

    Reviewed Sept. 11, 2023

    This was my first time using this service. The overall experience was great. Car was actually easy to locate. There was no line and I got a really nice car for the price of a compact. Vitalli was a great host. And the return was just as easy. I would definitely recommend Turo for rental needs.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Sept. 11, 2023

    Car met the listing description. Great gas mileage, no mechanical issues, and the renter was easy to communicate with and timely in responses. The only issue we ran into was the windshield, washer fluid was empty or did not work. Pick up and drop off at airport was flawless, the renter dropped off early and left us money to pay for parking.

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    PriceStaffRates

    Reviewed Sept. 11, 2023

    The suv was on time and was very clean, very nice suv, very comfortable with plenty of room for the family of 5, the host (Ray) was very helpful throughout the process, will definitely be using Turo on our next vacation. With a large selection of vehicles to choose from and great price range.

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    PriceStaffRates

    Reviewed Sept. 11, 2023

    The Turo app system is easy to maneuver and use. The rental prices are better than going through a direct car rental service. There are a variety of filters to use to help reduce your search to make it simple. I would use the service again on my next travel without any doubt.

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    Turo Company Information

    Company Name:
    Turo
    Website:
    turo.com