
Turo Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Turo
Turo is a car-sharing network where drivers can book cars from hosts in the U.S., Canada, the U.K., Australia and France. The company manages its reservations through an app and advertises that its prices are less than traditional rental companies. It also has more options for drivers under the age of 25 and features over 1,600 unique makes and models. Visit Turo’s website to see all of its available options.
- Available for 25 and younger
- Safe pickup
- Flexible rentals
- Affordable
- Limited mileage
- No one-way trips
Turo Reviews
Filter by Rating
- (11,515)
- (697)
- (398)
- (324)
- (1,592)
Popular Mentions
- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 1, 2023
Super easy pick up. Detailed instructions for Bluetooth. Very clean car. Everything worked mechanically in car and drop off was super easy. I would recommend this car and host to anyone. My anniversary trip was memorable for all the right reasons. Lots of cars to choose from on app was a bonus and reasonably priced. I will use this service on next vacation.
Reviewed Aug. 1, 2023
My every experience with Turo, thus far, has been excellent. All of the vehicle owners have been responsive and helpful. The attention to detail has been beyond my expectation. As long as Turo keeps the prices reasonable, I don't see any reason to return the national rental chains. Later this month we will be trying a rental from Canada, but we expect the international experience to be very similar to our US experience.
Reviewed Aug. 1, 2023
I used Turo to rent a Jeep Cherokee from rolphy. When I picked up his vehicle, he asked that I return it clean. After using it using the vehicle carefully for five days I took the car to car wash, cleaned and vacuumed inside and out. I took 45 minutes doing so. The car was extremely clean with the exception of a few grains of sand here or there. It was returned, almost new in appearance. Unfortunately, he called me a few days later and said the car was not returned perfectly. I am not a car wash detailer and was on vacation and had no detailing equipment. I think this was a shake down from rolphy to try and obtain more money and feel that this is probably not the best app for rolphy. If he wants his car detailed after use, he should probably pay for it rather than having the Turo user pay to detail a car.
Reviewed Aug. 1, 2023
This was my first experience with Turo and it was amazing. Gigi was my host and she was so nice. Pickup and drop off was seamless and I’ll definitely be using Turo again. The vehicle was nice. The ride was smooth. I can’t wait to use Turo again and I’ve told all of my friends and family members how great my experience was.
Reviewed Aug. 1, 2023
We had a terrific experience with our car and host. Our trip was 5 stars all day. Would 100% go with host Aaron again on our next trip to San Diego. The car had deeply tinted windows and Aaron even provided a windshield shade which we used all the time. The car was in wonderful condition and quite comfortable.
Reviewed Aug. 1, 2023
Using Turo for our trip to California was very easy. From booking the car, to picking up and dropping off the vehicle. The host we used was very easy to work with. Communication was easy, and finding the vehicle to fit our needs on Turo was very easy. Value for the car we rented seemed very fair.
Reviewed Aug. 1, 2023
Great communication with car owner, she checked on us throughout our stay. Clean comfortable car at a great price, easy pickup and return. Was so much easier than to rent a car at the airport and have to deal with the hassle at pick up and drop off. Would recommend and will definitely use this service again.
Reviewed Aug. 1, 2023
MY owner was very detailed with pickup and drop off instruction, he provided helpful videos as I had never driven a Tesla before. There were no surprises. It was a smooth experience and I will definitely do it again! The owner was responsive and friendly. Things definitely would not have been as smooth without his involvement.
Reviewed Aug. 1, 2023
The site was great. I didn’t realize I needed a car rental until I got to my destination. Last minute I checked Turo and not only got a car. He delivered it to me, and picked it back up. It was super easy and convenient. Not to mention the pricing, made it affordable.
Reviewed Aug. 1, 2023
My first go around with Turo was fantastic! Anthony was quick to respond with my text on adjusting time frames and different drop off location. The car was great for our needs. I will definitely use Turo again. They were cheaper than renting from airport!! We good 600 miles included in our rental. He even had an universal power cord plugged in for our phones! Nice touch.
Reviewed Aug. 1, 2023
My whole mini vacation was great... starting with the ease of using your service. The Camaro I rented was a wonderful vehicle to drive...I had zero problems and when I needed an extended drop time it was as easy as the rest of my experience. I will definitely use this service in the future and let my friends and family know about it. Thanks again.
Reviewed Aug. 1, 2023
A great alternative to normal car rental companies. A quick tour through the available cars, select pay confirm, off you go. Have been using it a few times now and every time the same efficient service. The host are friendly the cars are excellent. Highly recommend for those who like fast friendly and affordable service. The selection of cars are limitless, from entry level models all the way up to your high end sport cars. All this at affordable prices.
Reviewed Aug. 1, 2023
The vehicle was clean and well maintained, and exactly what was expected. The person we talked to was easy to work with and the vehicle was located close to our location, so it was a short Lyft ride to his location. The vehicle had plenty of room for three passengers and our gear.
Reviewed Aug. 1, 2023
So...I rented a Cadillac "Limo" in March for July 19-29. Allen sold it in April but put us in a Transit van for the same price. He communicated with me via text, phone, email the entire time up until the day of the trip. Then he only communicated via Turo messages which I had no idea even existed until that day. Even if I called him after the trip started, he never answered the phone. In those messages, he changed the pick up location to a different address than what is STILL listed on his rental pages. He also asked me 1 hour before my trip began for a photo of me and my drivers license. He had 4 months to do that. Thank God I had a guardian angle of an Uber driver who stayed with me until I got the van started.
As soon as I opened the door, it reeked of a go-cart track. Since I am more sensitive to smells, I let it go. A few days later I couldn't take it anymore and asked him for a swap. He said he had nothing. Fine. A few days later I was puking sick and the rest of my family was beginning to get sick as well. I looked on his site and found 2 vans not reserved and asked Allen about them. He said they were under "general scheduled maintenance". I asked him to do the right thing and reschedule the maintenence since it seemed general. He said I could do the quick and easy process of getting a different van thru Turo. I called Turo. I told the guy the story, told him I was currently at a Disney park, and needed the swap the next day by 9am because I needed to drive it back to my hotel that night. He said he would call a tow truck. "NO", I repeated.
He again didn't listen to a word I said and canceled the van immediately. Then disconnected. I called back and talked to 2 more people who assured me everything would be ok and they would get a new van in the morning. I just needed to call back and talk to Evan. I got a call later that night from a real ** for no apparent reason. I called at 7:55 was told Evan would call me when he got off another call. Waited 45 minutes. Called back and was told Evan had gone home for the day. Was on the phone for 45 minutes and just when it seemed she found a van, got disconnected. I called AGAIN. After another 30 minutes Joy was finally able to get a 7 seat van.
In the meantime, for all my troubles, Allen called me rude, unappreciative and demanding. All because he gave me a van that made my family sick and I needed a new one. My son works at Elite Automotive and told me they get alot of Turo cars thru their shop and this van would have never passed their inspection. On the other hand... The new van host was Stefan and his business partner Robert. I needed this van by 10:30 due to lunch reservations. Robert went above and beyond to get this van to us ASAP. He literally picked us up on the side of the road. We had to give him a ride back to his place because Turo forgot to tell him we needed a car seat. He is an entertainer and had us laughing the entire time. He gave us great tips on getting thru congested traffic. Every time I asked even a simple question via text or message, Robert would call me immediately. A GREAT host all around.
Reviewed Aug. 1, 2023
Awesome experience with the owner and vehicle. Top Shelf! Would definitely (and already have) recommended to friends and colleagues. The van was really clean and dependable. We drove from Austin to San Antonio and back without issue. Pick up and return process was very simple and convenient. I’m new to Turo, but plan on making it my first choice for rental vehicles on future outings.
Reviewed Aug. 1, 2023
I was always a traditional rent a car customer until I tried TURO. I was visiting Chicago and decided to try out TURO. The app is very user friendly. Made my reservation and got contacted within a couple of minutes by Mert, vehicle owner. Friendly guy, asked if I had any questions or concerns. Pick up and drop off was very easy. I had a great experience and would definitely use TURO again.
Reviewed Aug. 1, 2023
This was my first experience with Turo and I will definitely use them again. The host was friendly and so quick to respond. The car was immaculately clean and the process was seamless! When compared to rental cars that I was looking at, this was half the price. I definitely recommend anyone using Turo for their next trip! Thank you
Reviewed Aug. 1, 2023
Great overall experience. The car was very nice, clean. People were polite and responded to my messages. The price was great, also came with unlimited miles so that was a plus for me. First time trying is app, and we liked it. I will be recommending to everyone. I give it 5 ⭐️⭐️⭐️⭐️⭐️
Reviewed Aug. 1, 2023
One of the best experiences I've had renting a car. Everything from our initial contact with Plamka, the condition of the vehicle to where we would pick up/drop off the car was just as described. Plamka was a pleasure to deal with and we would definitely use her again when we need to rent a car.
Reviewed Aug. 1, 2023
Great experience with Annie. Checking in and out was easy to understand. I can't imagine looking for better, this is One of a Kind! Excellent price, unbelievable comfort! My family loved it. Thank you Annie for letting us rent your beautiful car. We will be back. I definitely recommend this rental.
Reviewed Aug. 1, 2023
The app is straightforward and simple to use. The host was very helpful and made the process easy. The location of the vehicle was not hard to find at all and the return process was great, very quick response from the host and would definitely use them again, would also be recommending them to others, no problems with the vehicle and had a great time.
Reviewed Aug. 1, 2023
Wonderful!! The experience was wonderful!! Everything was beautiful and great!! I recommend Turo to anyone!! The seven days went well!! I filled up with gas and cleaned the car!! Communication was great!! Could not have been a better trip!! Thank you for your honesty!! From day one the car was great!! Thank you for the car!! Without the car the trip would not have happened!! I saw the ocean!! I saw buggy rides!!
Reviewed Aug. 1, 2023
Using the Turo app was easy. The App had lots of choices, and easy navigation through the app. I found the car I needed to use, the owner of the car was very helpful, got in touch quickly. The application process was straightforward. I would highly recommend using the Turo app for car rentals in the future
Reviewed Aug. 1, 2023
Yes I would recommend, it was easy to download the app, and easy to follow the instructions. I had a car rental within minutes for my first time. It was fast and convenient. The car was beautiful, clean, had a full tank. Car had no issues and I was on my way the next day.
Reviewed Aug. 1, 2023
I enjoy using Turo - while the cost can be higher than a rental car, I feel that the car owners are more motivated to make sure their cars are well-maintained, safe to drive and clean than a rental agency is and I've never had trouble with a Turo vehicle that I've rented. Pick-up in my neighborhood, usually with a remote pick-up, is much more convenient than going to a rental office. I do wish that Turo was designated as a car rental agency so that my credit card's insurance protection could cover as it would for a traditional rental.
Reviewed Aug. 1, 2023
A friend of mine recommended this app. I was a little skeptical of using this service. First time experience I was FLOORED great service and understanding. The selection of vehicles and half the cost of major rental companies. Who would of known you can rent your own vehicle and make money.
Reviewed Aug. 1, 2023
I recently rented a car from Turo for the first time and I was surprised at how easy it was, and how pleasant the overall experience was! Everything owner said was accurate and the car was very affordable! We look forward to using Turo many more times in the near future!
Reviewed Aug. 1, 2023
It was an amazing experience. I have been renting cars for 20+ years and this is the first time I was able to select the exact vehicle I wanted, at the price I wanted and everything exceeded my expectations. Turo is the future. It is the AirBnB for car rental and I will not be going back to any other car rental company. They have my business.
Reviewed Aug. 1, 2023
We were extremely pleased! Turo is easier than a traditional rental car facility as it was way to apply and so much quicker than having to wait at the rental car company. The car was cost-effective, clean, reliable. The entire experience was a worthwhile decision. Our host was patient, responsive and helpful. Highly recommend taking the opportunity to use Turo as a platform for your next car rental needs. It’s so refreshing to be pleased with a service that you have never used before. You have a new customer.
Reviewed Aug. 1, 2023
After riding Amtrak, we arrived in Denver’s Union Station with a family of five and lots of luggage. The late hour of the scheduled arrival meant that all of the rental agencies were closed. Turo enabled us to have a vehicle waiting and arrive to our destination that very evening! Thank you!
Reviewed Aug. 1, 2023
Eric was super responsive and helpful! The car we chose was a great fit for our group and value was better than any rental car company was offering. The pickup and drop-off process was way more efficient than traditional rental as well. I will definitely use Turo again!
Reviewed Aug. 1, 2023
Renting a car through Turo was a great experience. The whole process from choosing and reserving a vehicle to pickup and drop off was quick, efficient and professionally handled. I will definitely use Turo again instead of one of the big car rental companies that have poor customer service, limited choice and often do not even have the car that has been reserved.
Reviewed Aug. 1, 2023
Car was clean, all of the features needed for a week-long trip in Alberta. Car was delivered to us at the airport and owner was even kind enough to wait an hour past pick up time due to flight delays. Car was reliable and had no issues. Owner was willing to meet at alternate location for pick up as it was more convenient for us. Would definitely use Turo again. Would definitely rent from Jashon again if in the Alberta area.
Reviewed Aug. 1, 2023
Tried Turo for the first time. It was a great experience. Car was delivered to the terminal. I didn't have to get on a shuttle. Returning the car was awesome. Went straight to the airport terminal where the owner picked up the car as I was unloading my luggage. The price was a great value for the car I got. Couldn't have been a better experience.
Reviewed Aug. 1, 2023
I shed Turo for the first time and had an amazing experience! The app is very user friendly, the selection of vehicles is large and you can select from a variety of rates - some even have specials/discounts. I will certainly be back to Turo in the near future! Great. 5 ⭐️ experience with the Host also!
Reviewed Aug. 1, 2023
I left Ali a very good review although it smelled like smoke. However, now I have a claim on me because damages (small scratches) on the car which was there before I received the car. I had the car for less than 24 hours. Ali is trying to get over on people and this is unacceptable. This left me very disappointed and dissatisfied.
Reviewed Aug. 1, 2023
I just used Turo for the first time and I'm definitely a fan. The ease of use made for an ideal experience. It was seamless. I picked up the car from the designated location, received instruction on how to access and retrieve the key and was even able to extend the trip for an additional six hours to take care of some unexpected errands. My host was great--communicated very effectively and I'll definitely be using this service again in the future.
Reviewed Aug. 1, 2023
This was my first time using Turo and I was kind of skeptical because I was so used to airport car rental places. However, I'm glad I gave it a try because it was so much easier and convenient to pick up and return my car rental with Turo because I was able to avoid the long airport lines and paperwork. The car was ready for me to pick up near my home and it had a full tank of gas. This will definitely be how I rent cars going forward.
Reviewed July 31, 2023
Communication went well. That was everything. Pick up/drop off great. Car was as advertised. Good fun service!! Leandro was attentive to all of our needs, of which some were silly and specialized. Thanks. Website was helpful. I used both my personal computer and and my mobile computer phone. Navigation was a little tricky for a newcomer, but I got the hang of it and the whole family was thrilled.
Reviewed July 31, 2023
This was my first time using Turo to rent a vehicle. I admit I was skeptical at first, but the owners more than exceeded my expectations for the vehicle. They told me exactly where to find the car after landing at the airport. The car was clean and there were no mechanical issues with the car. I would definitely rent from Turo again. Very good experience.
Reviewed July 31, 2023
James was great to work with while my car was unexpectedly in the shop for a few days longer than anticipated. Easy directions on picking up the car. Location was clearly marked. Communication was fabulous, and the car was clean and spotless! James even came back out to help get my Bluetooth connected. So nice!
Reviewed July 31, 2023
Trip went very well. Johathan had the car ready; it was very clean and full of fuel. He gave great instructions on how to find it and off we went. The car was perfect for us and we had no issues. Johathan responded quickly to every text I sent him .. Great experience!
Reviewed July 31, 2023
It was such an awesome experience, the car was clean, owner (Kelton **) was extremely nice, easy to communicate with. He never took any chance for granted, he went above and beyond, at a point the oil change light came on, I communicated with him and boom!!! He cashed app me money to help change it with a tip as well. I did it because of his kindness to me, am just kind of trying to pay back. But all in all the trip was seamless, the hybrid Honda was top-notch. Oh!!! Less I forget the gas consumption was almost zero!!!!
Reviewed July 31, 2023
This was our first experience using Turo, and it went well. The transfer of picking up and dropping off the car was very smooth. It was nice to have all the photos of the car already on the app. Being able to choose the exact car we wanted was awesome. Part of the success of our rental is attributed to the car owner who was very good with communicating and helpful in accommodating our travel schedule. We will use Turo again.
Reviewed July 31, 2023
This was my first time using Turo so naturally there were some concerns and uncertainties. They were all quickly alleviated the morning of the planned trip and the vehicle owners was very responsive and the automated messages from Turo helped guide us through the process of checking in and checking out when returning the vehicle. The broad selection of vehicles gave us what we needed and it was much cheaper than renting a car and you felt more at ease. I will definitely be using it again and will look into listing my own car on the app.
Reviewed July 31, 2023
Rented a Honda Civic for my trip in Memphis and it was a smooth experience. Picked up the car from the airport which was a smooth transition. Had no issues with the car the three days I was there. Dropped the car back at airport. Will definitely rent with Turo again and I would recommend anyone to use Turo for their rental needs.
Reviewed July 31, 2023
I put gas in the car and still was charged 50 dollars extra. I would have put more gas in it if needed to. I was charged double the price it would have cost to put more gas in it my first time renting and will be my last. Better communication could have solved this issue right away for a new member. Maybe one day I will reconsider.
Reviewed July 31, 2023
This was my first experience renting from Turo, and the whole process was excellent. The booking process was easy; the car was exactly where I was told it would be, was clean, and ran great. The owner of the vehicle was also great. He checked in via the app with us during our trip and offered food recommendations.
Reviewed July 31, 2023
Rented a Honda CR-Z with ODX Rentals as the host, the car is exactly what I needed in the timeframe that I needed it for. ODX Rentals was very prompt in their responses and the car was very clean. I would rent from them again if need be. Thank you Turo & OXD Rental.
Reviewed July 31, 2023
First time using this service. Couldn’t be more happy with the ease of renting a car through Turo. Literally pulled up, followed the on-screen directions through my phone and was off and running for my vacation. Great service, great vehicle. Everything was just as advertised. Car was clean and ran like a top.
Reviewed July 31, 2023
1st time using Turo and I must say I was very pleased with the entire experience. No pressure, no hassle with all the paperwork. Made my trip all the more easy. I would recommend to family and friends. Most definitely the host Bracken was very nice and helpful with my 1st trip. Although I had minimal questions, he assisted me in no time. I hope he was as pleased as myself. Can't wait to try Turo again for my next trip.
Reviewed July 31, 2023
Great experience. Host was very helpful. Vehicle was clean and very reliable with no issues. Definitely would recommend. The host also checked throughout the trip to make sure my trip was safe and successful. The host also made sure the vehicle was operating as it should. I definitely would recommend my host to anyone.
Reviewed July 31, 2023
Christina was wonderful to work with! She was incredibly responsive and helpful and she made the process easy, especially for whenever I had any questions. Her car was perfect, and so clean that I noticed the vacuum marks in the trunk! I had a great experience renting from her on Turo. I highly recommend Christina and her car!
Reviewed July 31, 2023
First time on Turo and my experience was great. I had one little problem with host that was a mix up. But other than that I really enjoyed car.. No problems which was a plus! For me easy to select a vehicle.. and speak to host through app. I would definitely recommend to friends and family. Can't wait to experience another trip very soon with turo!
Reviewed July 31, 2023
We have used Turo several times now and have been highly satisfied all three times. I’m not generally great with using apps but this one is pretty easy. We will be using Turo moving forward for all our car rental needs. Each of the separate “vendors” on the app that we used were professional and polite. Cars were new!
Reviewed July 31, 2023
Kim was a terrific host. The car was exactly as described. It was spotless. She even left snacks and sunglasses in the car for us. Pick up was easy. She gave perfect directions to the car from the airport terminal. She was very quick to respond to my messages when our inbound flight was delayed several hours. Definitely recommend!
Reviewed July 31, 2023
This was my first time using Turo and host made it so easy and was so accommodating, the car was very clean. The app was incredibly easy to use, adding photos and being able to text the host makes it all so easy. Overall it was a great experience, I plan on using Turo again.
Reviewed July 31, 2023
When I had a car accident and I looked at the clock it was after 7 PM. All major rental places are closed. I remembered Turo. I had wanted to rent a high-end luxury car for my son's birthday party to take him out. I simply looked in. My ZIP Code found a really nice car within 3 miles of my house. Made the rental that night and had the vehicle the next morning. It couldn't have been any easier. The gentleman was actually so nice to come pick me up because I could not get a ride to the location. You can't always get that kind of treatment through a large business. It was seamless, flawless, easy.
Reviewed July 31, 2023
Friendly, quick response, helpful, knowledgeable, would recommend. 10/10 ❤️❤️. The car was clean and ready for my adventure. Everything was perfect! Turo has a great selection of cars and owners. Can't wait to take my next vacation and use turo again!!! Maybe next time I'll rent a Harley Davidson or maybe a Audi, or Big old country boy truck.
Reviewed July 31, 2023
We enjoyed choosing this rental. Nothing bad to say at all, very roomy, very clean, great car we drove for our vacation. Wasn't difficult to drive, very comfortable. Had enough mileage included. Host is very friendly, nice and responds to any question really quickly. Will definitely rent this one again. Thank you!
Reviewed July 31, 2023
I had a great experience. App is very easy to use. My host was amazing. He made sure I had ample information to find car parked at airport and continued to check on me throughout the week. I plan to book with him on my next visit. I have already recommended to several friends.
Reviewed July 31, 2023
Picking up and returning the vehicle was relatively easy. Didn't wait long to be picked up at the airport after calling Alaska Park. When returning the vehicle I was met by workers who helped with the luggage and the return of the vehicle. Was returned to the airport in a timely manner. Excellent service.
Reviewed July 30, 2023
The Audi was a great car for family trip with kids. The car was great in gas, clean and well maintained. Pick up and drop off was easy to coordinate and in a timely manner. Questions and responses were answered quickly on the app. I was even able to rent car seats for a small fee. Definitely good experience and would recommend.
Reviewed July 30, 2023
My experience with Turo has been and will be great! The hosts have really been amazing! It's been a ride and will be renting as a guest with Turo for as long as I can. I wish nothing but great experiences with Turo!!!! I give Turo Five Stars all the way!!!
Reviewed July 30, 2023
Car was clean and delivered on time. Jerry answered messages and questions promptly. The option to rent the beach chairs, beach bag, beach towels, and a YETI cooler was a great add on and a great price. Great gas mileage on the Toyota Prius. The option for airport pick up was great, didn’t have to worry about going off site to pick up.
Reviewed July 30, 2023
Whoever made this app..is genius.. This help me out so much..when my car is in the shop.. This place comes in handy..because I need to be able to drive to my clients'' houses around Phoenix... So thank you so much... The cars are clean and ac works great... Reliable transportation... Everyone I have rent from is nice people... The cars are nice.. I make sure I clean the car after I'm finished because they give the car to.me clean and full tank.
Reviewed July 30, 2023
Our trip with Derick in his Jeep Wrangler went very well. Derick was very helpful and communicative. It was my first trip with Turo and everything went smoothly. Pick up and drop off we’re very simple. The Jeep we rented was in great condition. It’s was thoroughly clean and mechanically sound, I loved driving it around for the week.
Reviewed July 30, 2023
I am so pleased to do business with these people.. They were very accommodating and pleasant to deal with. The car was excellent and it served our needs well. I look forward to doing business with this owner again in the near future! The car was equipped specially with car chargers and a luggage carrier. It was exceptionally clean and had that NEW CAR smell! Such a great family trip!
Reviewed July 30, 2023
Overall we were satisfied with the rental. My dissatisfaction came with the owner accusing me or my guests of smoking in the vehicle. She gave me a less than perfect rating and I find it absolutely unfounded and unfair. Neither I nor anyone occupying the vehicle during the rental period smoke or even vape.
Reviewed July 30, 2023
Cannot say enough good about our experience. Was very pleased with both vehicles (Jeep Wrangler and Chevrolet Van) leased during our recent trip to Jacksonville. Convenient in meeting with the hosts (Kitty and Vladimir) during pickup and return. Highly recommend Turo for your next trip…and save money in the process!
Reviewed July 30, 2023
Brandon, clarified to me when I was checking the car in. He responded promptly if I had questions. The car was comfortable, roomy and had adequate size. I would definitely recommend using Brandons' car. My sister picked us up at the airport to get the car and at the car drop off site.
Reviewed July 30, 2023
Went perfectly!! Jon made this easy for us and we were all comfortable!! I was reluctant to try Turo but now I will use them from now on!! The communication with Jon was easy and we are happy with the whole experience! I would recommend Turo to everyone! Thank you Jon!
Reviewed July 30, 2023
This was my 2nd time using Turo ever and it was just as good as the first time. Booking was easy, the pics and info was accurate, car was in excellent condition and good on gas. Owners were very responsive with communicating through the Turo messaging feature. Host were very kind and prompt. Will definitely use Turo again.
Reviewed July 30, 2023
The car run smoothly. It was very clean. It run well on gas. She contacted me right away once I put in my request for a car. Pick up place was very convenient. I’m truly satisfied with my experience. This made my trip worry free. It was a business plus pleasure trip. So I’m looking forward on use this service on my next trip. Plus I told all my friends about TURO.
Reviewed July 30, 2023
10 percent of the total rental went toward a airport fee. In my case ~$96. Then I still had to pay a delivery fee to the airport and on top of that pay the parking garage fee to get out of the airport. That is 3 additional fees just to rent on Turo.
Reviewed July 30, 2023
This was my first time using Turo and wasn't sure about everything. Andres met me at the baggage claimed and explained everything to me and answered all my questions. We reviewed the car I was renting from him together and it was just like the pictures posted. I would definitely use Turo again. I feel I got money's worth.
Reviewed July 30, 2023
The communication was clear and everything went well with picking up & dropping off the car. I have fallen in love with Tesla and will definitely be renting again. I am also considering a Tesla as my new personal vehicle. Absolutely loved it all especially the toy box section, ❤️ the speed, the ride, the technology, the seats, the whole vibe & it’s electric, good for the environment. I am in LOVE!
Reviewed July 30, 2023
Dmitriy was amazing! Not only did he bring the car 45 min early because we landed earlier, than planned, he also found and shipped the phone my son left in his car at no charge! Truly we couldn’t have had a better experience. The car was very clean, ran great, no problems at all. Again, Dmitriy was very quick to reply to my questions/requests and made our first experience with Turo a HUGE success! Thank you!
Reviewed July 29, 2023
Turo is new to me, I was a little nervous and skeptical. But the host that I’ve had so far have both been truly amazing. Wonderful communication. Extremely accommodating. Super professional and genuinely kind. I highly doubt I’d go back to traditional rental car service. It’s pretty straightforward. It’s been easy access to vehicles for me as well. So thankful it’s wonder host on this app.
Reviewed July 29, 2023
Car was clean and exactly what we were hoping for. Our trip was smooth and Vu was friendly and very accommodating. I highly recommend using his listings. I will be booking with him again 100%. Thank you Vu!! I recommend everyone to rent through him. Offered extras and was very flexible on time of pickup and return. My parents had a blast in Portland.
Reviewed July 29, 2023
My wife and I rented a car from a Turo host, Alejandro P. in Providence, RI. Five days after returning the car, Turo emailed me, stating the host had submitted a smoking violation. He even included two pictures. Turo charged our card a $275 penalty fee. Now here's the kicker. My wife and I don't smoke! No one else had been in the car. Turo apparently conducted an inquiry and sided with the host. We were adamant with them that we don't smoke. Didn't seem to matter. With a ride sharing service like Turo, vetting the hosts must be a hit or miss proposition. This is a flaw in their business model. We were first time users of Turo and will never use them again. Use this service at your own risk!
Reviewed July 29, 2023
We looked around Hawaii for rental cars for our vacation and everything was either full or really expensive. We checked out Turo and found exactly what we needed for our dates and it was reasonably priced! We had a great experience with our host from check in through check out. I will definitely use Turo again when we need another vehicle!
Reviewed July 29, 2023
I was unable to find a rental car from one of the major providers of cars. I heard about Turo and decided to sign up and see if I could find a vehicle that would fit my needs. I was able to find the appropriate vehicle and was able to secure it to rent for a week. The process was much easier than having to wait in line at a rental car counter and the return process was just as easy. The owner, John V. was great to work with.
Reviewed July 29, 2023
Finding this service started out with googling "cheap car rentals" and Turo was the first result. The website is legit, easy to navigate and looks similar to Airbnb, but for cars. Booking a car was very simple, you just upload your driver's license info and get approved. Selection of cars is going to be different depending on location date and duration of the rental but it was easy to find one for me in Seattle. Everything happened according to schedule with the car owner messaging me in detail where and when to meet, which was very helpful because I was on a short trip on a budget.
Once I met the owner, it was as simple as him handing me the keys, me looking around the car for any damage and then starting the car and going on my way. Same with returning the car, just communicated with the owner on Turo and by phone, and then me returning home. Simple as that. But a lot cheaper than big rental companies. Had a great experience, would use again.
Reviewed July 29, 2023
We’ve had great experiences renting cars with Turo in Savannah. No waiting in rental car lines at airport, cheaper, cleaner and better cars. Great selection of cars and communication thru app is great! Reviews and ratings are super helpful, like VRBO and AirBnB. Highly recommend! Will definitely use Turo for all future rentals.
Reviewed July 29, 2023
I love being able to use Turo. I have had some great host and experiences with turo.. It's great access when needed for work or trip for the kids... With that being said my last trip with Ak rentals was very horribly poor. He brought me a car that was not cleaned on inside and was damaged.. And when I returned they car he put in false claim. Said I damaged it. And put tobacco in the car. I cleaned upon return and I don't even smoke.. He also lied and committed fraud against me and turo.. Which makes some things with turo a bit difficult. But glad I had my pictures and proof when I picked up the car as well as text messages when communicating with the host Alvin...it really disturbed me and I was ready to sue for false allegations and fees.. When they should be on host..
So just glad the support was helpful and glad I have had good hosts besides ak rental. He is a huge scammer he even tried to file claim with a similar Honda as well against me.. He is a horrible person.. I think that will affect turo bad if they continue to have him..they always said one bad apple can spoil the bunch.. But overall I do like using turo and not all host can be scammers. There are some. I have had very awesome nice honest people.. But never forget to always have your pictures and proof. I will never forget that and will upload right away due to this bad experience with Ak rentals.
Reviewed July 29, 2023
First time on Turo. First reservation got canceled couple days prior to pickup. Turo steps in and found a replacement car. But it was not nearly as as the good as the first car. Turo should limit age and mileage of the rent cars. Because 2011 with 125,000 miles is just way too old.
Reviewed July 29, 2023
She was easy to communicate with. Her vehicle did what it was supposed to do. It was roomy and had a big storage area, oh it was also clean. Without Turo we would not have had such a Great trip. Highly recommend not only the Turo app but Zulema (our van owner) as well.
Reviewed July 29, 2023
I would just like to say that is my first time using TURO, I had a great experience, and truly appreciate Amanda for being such a great host! The communication with her excelled my expectations, and was nothing but respectful, she also went above and beyond to contact me the day before to ensure that everything was running smoothly and make sure to inform me of where to pick up the vehicle at the airport! Thanks to her I will be a repeat customer!
Reviewed July 29, 2023
Carlos with Turo was an exceptional host. He provided a clean vehicle, clear and prompt communication, and addressed all questions and concerns. He was up front about all costs associated with the rental of the car, so there were no surprises. If we are in the Orlando area, we will work with him again!
Reviewed July 29, 2023
The owner gave great service. He was able to pick me up at the curb, which you can get that from Avis lol. The car was clean and ready to go. The drop off was just as great. Left in short term parking and walked to my flight. I'll definitely be using this service again.
Reviewed July 29, 2023
Not satisfied that the host indicated she would find me an alternative vehicle in her inventory, but cancels my booking just a few days prior leaving me to look for another host/vehicle. Mostly dissatisfied with the way the system shows my history as being the one who canceled the booking; not the host/Turo canceling on me. This is a false account in the system as to who canceled. This sort of error makes me feel uneasy at how inaccurate your system is and how it contradicts the emails they report Turo canceling the booking. Overall, I am satisfied with my first booking with a new host and admit she has set the bar very high for other host to follow afterwards.
Reviewed July 29, 2023
The car was perfect and the owner was kind and great to work with. Rental, pick up and delivery of the vehicle was a very easy process. The owner went above and beyond to make our trip great. It was a blast to drive a convertible along the coast of Oahu. We will use Turo for our next adventure!
Reviewed July 29, 2023
I really enjoyed driving the Mustang from Charleston South Carolina. Michelle K from Charleston car was clean. She was very professional, very communicative. I will rent from her again when I’m back down with my family in South Carolina. This is my second time writing for Turo. I went in this past February., I had death in my family and I rented from Delmar in Charleston. His white Lexus was very clean. He was Very nice and I will rent from him again as well.
Michelle K from Charleston (Mustang) and Delmar from Charleston (white Lexus) thus far are two people that I will rent from when I go to South Carolina for any trip? They both were very very professional. Their cars were clean, and maintenance was nice. Mustang 2019 made my family reunion even more exciting… I pulled up with the top down ..Everyone was screaming. That’s the way to drive around in South Carolina.
Reviewed July 29, 2023
The jeep was the perfect vehicle for our trip, we went back to where we planted a tree a few years ago via some dirt roads that were a little too rough for a car, we felt very comfortable driving the jeep as we own one ourselves, would recommend this vehicle to anyone looking for a comfortable, safe vehicle to rent.
Reviewed July 29, 2023
It was my first time using Turo & Jason was very nice & helpful. Car was clean & very well maintained. I will be going to Jason in the future for my rental. Pick up and drop off was easy and quick. I will be referring Turo and Jason to all my friends and family.
Reviewed July 29, 2023
I was very satisfied with my car. It was very comfortable and clean. The host was very nice and helpful. I will recommend this app to everyone. It will be what I will always use from now on. Thank for letting me experience your services. The information was clear and very informative. Everything was very easy.
Reviewed July 28, 2023
Great customer service. The cars was great online. No problems with anybody so far. Great, great, great, great, great. I was afraid at first. Been using the app for a while now. Better than dealing with other rental place. Much easier to use. I have enjoy this app helped me keep a job and go out of town as well.
Reviewed July 28, 2023
I Love TURO. It is much easier than renting at the airport. You know exactly what you are renting. I was able to rent my exact vehicle that I drive back home, I was able to rent much cheaper too. The Escalade I rented was very nice and clean. I will rent from Turo again.
Reviewed July 28, 2023
The car was left at the airport parking garage with very good instructions on how to find it. It performed wonderfully and we had a great trip. Easy pickup and return. Car was clean and well kept and ran great. We had a great time enjoying the beautiful area surrounding Anchorage. The fishing was good too. Thanks, Jaycen.
Reviewed July 28, 2023
This rental was by far amazing gas saver, had great ac, super easy get around car. Abraham was very communicative and helpful. Thank you for making my first Turo rental awesome. Easy drive. Basic common courtesy. He gave me a full tank I returned it with that. He gave me a clean tidy rental and I returned it the same.
Reviewed July 28, 2023
Would have like to be able to allow the second driver to return or pick up car. Had the same information on other person and okayed to drive. Or allow to transfer from me to them. So that they would not have had to look for other car. Other than that everything went smoothly.
Reviewed July 28, 2023
I absolutely LOVE the Turo app! Super easy to make my reservation, the rental vehicle was perfect & the owner gave outstanding customer service. He replied quickly, vehicle was perfect & exactly as described, even more beautiful in person honestly. Pictures do not do this Jeep justice at all, it even does fantastic on gas & handles perfectly during rainstorms. I got stuck in the middle of a bad storm on the way to my hotel while on the expressway during the middle of the night & this Jeep never skipped a beat! Highly recommended!!
Reviewed July 28, 2023
Car was clean, no issues. Communicated with host who agreed to let me leave the car at the airport. I think you could get a lot more customers if hosts would bring car to you for a fee equal to an uber ride back for them. One small issue--air fresheners in the car were too strong.
Reviewed July 28, 2023
I used Turo on my last trip because there were no rental cars available from any of the companies like Budget, AVIS, Hertz, etc. So in a panic I looked into Turo and found TONS of awesome, fun, and affordable cars that were available. Saved my trip! So I rented a fun little BMW sports car and it was easy. It was also cheaper than renting an "Economy" rental car! Super happy with the experience.
Reviewed July 28, 2023
Great overall..It was a nice car that I thought the air conditioner was broke! So I was sweating profusely...So I messaged the owner to let him know I'm in Philadelphia sweating my ** off because the air conditioning was not working....I told him I was returning the car as soon as I returned and then I proceed to look at the buttons and see one I didn't recognize ....I pushed it and it said air conditioning on!! Oh ...The embarrassment set in!!!!
Reviewed July 28, 2023
This was a good option for trying a Tesla on a longer drive, rather than renting. The Host was helpful and flexible. Working thru the app made the process convenient and well documented. Would recommended the Turo service to others.
Reviewed July 28, 2023
Camaro was top notch! Clean and ready to go. This was the first time for me using the Turo app and it was fairly simple and felt as though I was safe to use it. Was a breeze getting the car rented and a pleasant transaction. I'll be doing it again soon! Took a trip thru the hills for a father son day and went exploring. Was a great adventure for sure.
Reviewed July 28, 2023
My first car the host did not show up. Customer service got me another one with Champ's rental, they even paid for my Uber to get the rental because I had to take a Uber to get my rental. Champ's rental came through in a hurry, even rushed to bring me the car.
Reviewed July 28, 2023
My first time using Turo, it was a great experience, the vehicle was clean and ran great. Cody was extremely helpful as I Initially had a challenge with the lock box. He guided me through the experience and it worked out just fine. I'm 70 and not always on point. Cody responded quickly to my needs.
Reviewed July 28, 2023
We had a wonderful first time experience using Turo. My host Thom in Tampa Florida did an amazing job of making it easy and comfortable. The vehicle was clean and had a toll pass to help elevate any issues. The instructions for the airport was right on and that put my mind at ease.
Reviewed July 28, 2023
Our Super Host K, answered all our questions, and was flexible on our time schedule. The car was as described, clean and ready to go when he dropped it off at the airport, our chosen meeting place. He helped walk me through the steps of Turo’s pickup and drop off, as I am not tech-savvy. Everything went smoothly. Being a mechanic, I mentioned a few minor items that could be addressed before the next rental, but they affect the overall quality of the vehicle in no way. I wouldn’t be afraid to drive this car across the country. Also it gets very good fuel mileage, which is a big bonus when fuel costs are rising. I would rent again from K when in the Springfield, MO area.
Reviewed July 28, 2023
My last experience renting a car from the Denver Airport wasn’t a good one, so I thought we’d check out Turo. I would recommend Turo to anyone! Pick up was quick and easy. We didn’t have to shuttle to the rental car place and then get thrown charges we weren’t expecting. Everything with Turo was straightforward and we got exactly what we’re expecting.
Reviewed July 28, 2023
Great car, great location to airport on the start of the strip. The parking garage key card was missing which caused some delay in getting and out of the garage on pick up and drop off. I will definitely rent from this same Turo Host on next trip to Vegas.
Reviewed July 28, 2023
Very convenient pickup and drop off, great first experience! Host was very nice and communicated very well. Will be using again the future for sure. No issues at all! Better priced than rental car companies and was able to choose what car fit for our needs. Airport pickup is awesome.
Reviewed July 28, 2023
This was my first time using Turo. I had heard about it before but never had the chance to use it. The process was so easy. The car I picked out was spectacular and the owner was wonderful. I would definitely use again and may continue to use same owner of vehicles thru Turo.
Reviewed July 28, 2023
Absolutely beautiful truck inside and out. Very clean and the interior looked new. This truck was a head Turner with its red paint and custom black rims. Absolutely stunning! Courtney was communicative and pick up and drop off were so easy. I’ll never rent a vehicle through a corporate car again! This was less expensive than a compact car at one of the corporate companies!
Reviewed July 28, 2023
We had a great day with the Polaris Slingshot. Lynel was an excellent host and we would definitely rent from him again. The car was clean and well taken care of! It was a beautiful day and a fun trip through Lancaster PA. Turo is the way to go to get the car you want to drive for a great price.
Reviewed July 28, 2023
Steven service was impressive and convenience was very nice. I will have to use again. His responses were always fast. The Durango was very clean and it’s performance was GREAT. WELL MAINTAINED. I am well pleased with my selection for using his vehicle. I will refer his vehicle. This was my first time using Turo.
Reviewed July 28, 2023
I think Turo is a great service. However, there are very few cars within walking/biking distance from my home, so I have very few options. I need to bike for 15 mins to get access to the closest car. It would be great if I can access a range of different cars within walking/biking distance from my home.
Reviewed July 27, 2023
I like how you don't have to go through a car rental place, you can go directly to the source, nice and friendly people, very understanding and easy pick up and drop off locations. I can always count on Turo when I need a rental car asap so thank you to turo and the people willing to rent out their vehicles.
Reviewed July 27, 2023
Walked out of arrivals, walked directly across the street to Short term parking, accessed keys with lockbox and was on my way within 10 minutes. Doesn’t get any more convenient than that! Recommend Turo 10/10! Can’t wait for my next trip And maybe a more exotic car?! Also, the cost was almost half of our normal rental car company, and I got to drive an Audi.
Reviewed July 27, 2023
When I picked up the car it had no water in the windshield wiper and the windshield was full of bugs.. The car was pretty filthy and gas was half empty and I took a picture the day I picked it up also... When I got groceries the next day I found an open bottle of wine in the back.. The guys were great at the airport and helping when I returned it so I was grateful for their generosity and letting me hang out at the airport while my sister came to pick me up. I would like someone to call me at **, best regards, Kristi
Reviewed July 27, 2023
First time using this service and aside from the significant financial difference of renting from a rental car service the actual process was step by step & there was no confusion.. Also tons of inventory. You cannot always find to accommodate your needs. This will officially be my first stop for my next trip.
Reviewed July 27, 2023
This was our first time renting through Turo. We rented a beautiful red 4runner from Heather. Heather was a terrific host. She was very responsive and provided a lot of helpful information about the whole Turo renting experience. The car was clean and well maintained. From the Lihue airport you take a 10 minute van ride to the Turo parking lot. The Turo van driver, Samuel, was great. I would definitely rent with Turo again. We had a very positive experience.
Reviewed July 27, 2023
I am fully satisfied with my first business with Turo. The host was friendly, courteous, and communicates prior to and throughout the time for updates, etc. Appreciate the personal touch and his willingness to help in every way all throughout the time. The car was in excellent condition. Would love to do business again with Turo next time!
Reviewed July 27, 2023
Used Turo for the first time and was exceptionally satisfied with service, cleanliness, and the high quality of the vehicle. The convenience of drop off, the flexibility of choosing times for drop off and pick up, the responsiveness to all inquiries were exceptional. The ease of the contactless transaction made the experience even better.
Reviewed July 27, 2023
Turo is a great option if you need to borrow a car. There are so many choices and the cost is reasonable. The amazing personable touch are the people who rent out their vehicles. Shawn C. was outstanding and we were so happy to have him as a host. His pick-ups and drop-offs made our trip that much more enjoyable with his positive Aloha style.
Reviewed July 27, 2023
Everything was so easy! The car owner I rented from was incredible as well! I will be using Turo for any and all rental car needs! So much easier and vehicle options are so much better compared to your typical car rental company. Nothing more to say than it was a 10 out of 10 experience.
Reviewed July 27, 2023
Renting from Turo was an awesome experience! Quick and easy, all based on your phone! Quicker and easier than a rental company, and you have your choice of just about any car. I rented a Tesla and loved it. Knew I wanted to buy one before renting, but driving it around for 5 days sealed the deal!
Reviewed July 27, 2023
This was my first time using Turo. Turo came highly recommended by my son. The vehicle was immaculate. Ivan was so courteous yet professional. He gave me step-by-step instruction being very honest when I had questions with the patience of Job... The only thing I would do different of my own choosing is book an extra day if going over a hour away in case at last minute you need an extra day. Understandably other customers book trips so if the vehicle you are renting is booked the day of your initial return date... There is no alternative. So if you get back just relax and enjoy it that extra day. I'm an always late person so the last Four hours of my trip I had to keep extending my return time every hour. I know it must have been aggravating but Ivan was super patient and understanding. Turo with Ivan was awesome!
Reviewed July 27, 2023
Easy app to use and I live in a small town so options are limited. Have used a great host and will continue to do so! Like older cars that don't have all the technology on them. Simple process to get approved. Help is available 24/7 if there are any problems with the car.
Reviewed July 27, 2023
The owner of the vehicle I rented was both prompt and responsive. Overall I’d say this was a great experience and certainly saved me money over renting from a traditional car rental company. I would definitely recommend this service to someone looking for an affordable rental and I will be using this service again!
Reviewed July 27, 2023
A vehicle that was reserved for weeks became unavailable 3 hours before my family vacation. After a rebook, being told the next car was also unavailable, talking to a second customer service rep, asking to speak to a manager, getting disconnected, and then speaking with a third customer service rep, we booked a third vehicle. The vehicle was good and the host was great, but the vehicle was significantly smaller than what we needed, but we were desperate and needed any vehicle. This was so stressful and threatened to disrupt our vacation. It was disappointing and we are not likely to use Turo again.
Reviewed July 27, 2023
Daven is clearly a motivated person and his Turo business is no different. He is personal, friendly, and responsive. It was a great way to begin and end a trip with him and his wife. The car was perfect and we felt blessed to have rented this car without the haggle of going to a Hertz or Enterprise, etc. I highly recommend using Daven moving forward.
Reviewed July 27, 2023
Very easy to get and return car. Will use again when I travel. Goodbye to the rental car waits and hassle. Once you use this you will never go back to traditional rental cars. Feels like driving your own vehicle and the service and communication were top notch. Thanks again.
Reviewed July 27, 2023
Our first rental was a good experience. Owners were great! My only thing I didn't understand was....when we dropped off the van and did the checkout process w/ Turo it didn't seem the owners received this info. They had messaged wanting to know where the van was and said we should sent them pics. We did everything through Turo's app and had no clue we needed to text them separately. They kept saying, "Next time always text where the vehicle is left." We actually left it in the same area they had it to make it easier.
They had another renter picking up another van but took the wrong one (one we dropped off) before the owners got it. Thankfully we vacuumed it for the owners to be nice. This threw everyone into panic thinking it was stolen. They ended up finding out the other renters picked up what we dropped off which was not the one they were to get. Owners were so nice and definitely would rent with them again! I think there should be a better way of getting the key at the airports. It would be nice if there could be a lockbox of some sort. Otherwise first experience pick up was so easy, owners were very nice, and van exactly as described (very nice)! Five stars to these owners!
Reviewed July 27, 2023
I think my favorite part about Turo is the quick pick-up. The directions are clearly laid out in the text stream. Taking a few pictures takes far less time than standing in long rental car lines. After pick up any questions are easily discussed on the app. with your renter. The car was clean and just as described on app.
Reviewed July 27, 2023
The Turo software was excellent and my host Cameron was fantastic. I was picked up directly at the airport and was able to drop off my vehicle at the parking garage. Cameron’s vehicle was beautiful and his communication was great. Highly recommend the Land Rover Defender. Most definitely using Turo again.
Reviewed July 27, 2023
I rented the car twice. Owners super cool guys. The second time I rented they probably didn’t have time to clean car from previous rental but overall solid rental. The only reason I rented was because my car was getting repaired. I’m Inland. Empire drivers suck ** and drive like maniacs.
Reviewed July 27, 2023
I am so happy with TURO. I was able to rent a nice vehicle at a wonderful price. My contact was so informative and since he was from that area he was also able to give me great advice and tip to make the best of my vacation. The vehicle was in tip-top shape and I felt safe at all times. THANK YOU, TURO!
Reviewed July 27, 2023
The car was perfect for our trip, ran well, and roomy and comfortable, very clean interior and exterior and hosts were very accommodating, we would definitely use them again, and I would recommend using them for your future trip to Oregon. Plenty of storage space for luggage. Ran very smooth. Very comfortable to drive and sit in, we were very happy with this vehicle, and would recommend using this person for further rentals.
Reviewed July 27, 2023
The entire experience was great! The app was quick and easy. The host, Chrisram was fantastic! I would absolutely recommend him, and Turo to anyone and in fact, I told all of my coworkers about it. I did notice some hosts offered free pick up and delivery, but either way, it is still a great service!
Reviewed July 26, 2023
Shamya was an excellent person to do business with. She was professional, punctual, and responded quickly to any questions I had concerning the slingshot. She took the time to explain to me how to work the vehicle and if I had problem, no worries, she helped solved that too. Even when it came to meeting for the pick up of the vehicle, Shamya was a on it. Her communication skills were awesome. I would most definitely recommend her to friends. And I would most definitely rent from her again.
Reviewed July 26, 2023
The whole process was flawless, great communication and very responsive to questions! Christian delivered the Jeep to Dallas Love Field and sent a message on where to find the Jeep and how to get in and then the day of return let me know how to return it. The Jeep was clean and in perfect condition inside and out and ran perfect.
Reviewed July 26, 2023
It was a hassle free experience. My host was very easy to communicate with. The suv was a very comfortable ride and dependable transportation. If I have to rent or lease a car in the future I will definitely be checking out Turo first. My son told me about Turo and I’m glad he did. In the past when I’ve rented a car the process was a lot more complex. As I stated above this was a hassle free experience
Reviewed July 26, 2023
This is the first time I have ever rented a car from Turo. It was great! You have to communicate with your host. That makes it much easier. Ryan P. was my host. He was excellent!! The car was just as described and I had no issues! If you can rent from Ryan in Wisconsin. Please do!!!! I highly suggest renting a car from Turo!!!!
Reviewed July 26, 2023
Great experience with definitely use again. Easy access easy drop off. Little on the high side but one definitely use again and will recommend to others. Also Turo is a great app to use again for family trips
Reviewed July 26, 2023
The car exceeded my expectations. Was clean with full tank when I got it. Owner met me at the airport to deliver and then take back the car. So easy and convenient. I would like to go this route for now on rather than going through a car rental company. This is easier, less expensive and far more convenient.
Reviewed July 26, 2023
Easiest way I have ever rented a car. Very responsive vehicle owner and accurate vehicle descriptions made this a fast and easy process. Thankful for this car sharing solution! The check-in and out process and photo prompts make things easy to prove in terms of if any damage occurred. I was also appreciative of the alerts regarding time left on the rental.
Reviewed July 26, 2023
This was our first time using Turo, and the rental experience was very smooth and easy to understand. The rental van was easy to pick up and easy to drop off. The van was very, very clean and in good working order. It was basically exactly what we needed for our trip!
Reviewed July 26, 2023
Host Nathan was amazing. This was the first time using Turo. I would not hesitate to use this service in the future. The vehicle was clean. Nathan was very responsive to any questions that I had. There was a very convenient pickup at Tweed Airport. When I returned the vehicle Nathan was there for my very early flight. I will definitely refer friends and family to Turo.
Reviewed July 26, 2023
I needed to rent a vehicle for my Mom's homegoing celebration. I absolutely love the rental. Very spacious, rode smooth as every and we had plenty of room for the family to fit. Really easy process and even a discount because of how many days I booked it. Thank you again. I really appreciate you allowing us to rent your Ride!
Reviewed July 26, 2023
Cody is a great host. He always was available to give instructions and tips as needed. The Lincoln Navigator was clean and ready to use as agreed. The check in and check out were very user friendly. I will definitely rent from Cody again! I would definitely recommend to a friend.
Reviewed July 26, 2023
I thought I would give this a try instead of a traditional car rental company. Big mistake. I paid $1400 for my car rental; the Host cancelled it the next day and said he was out of the country which is fine. The website says refunds are issued within 24 hours after Host cancels. Its been 5 days and still no refund. There is no customer service to talk to. No phone numbers on the website. Only a chat box that will give you generic answers. I have attempted to get a live agent all day to no avail. Can't have a legitimate company with no customer service. I will be challenging the payment with my credit card company since it does not appear that anyone is home here.
Reviewed July 26, 2023
The host was awesome, responding quickly when you have questions or concerns and to extend rental. The car was amazing on gas and it was a comfortable ride. I would recommend. Overall a great experience. I’m looking forward to using these services again. Thank you for the awesome experience.
Reviewed July 26, 2023
My trip with Aleksander was amazing. The car was great, his service was great, his communication was pristine. I would 10/10 rent one of his cars again. The car was in great shape and performed SO WELL. It was clean and the tank arrived full which was nice. I was able to get the car and hit the road immediately.
Reviewed July 26, 2023
Using Turo so easy and saved me so much money!! I booked our car on the app and spoke directly with the owner via the app we had the option to add affordable insurance and pick up and drop off was super convenient!! I would definitely choose Turo again!! Saved me money and stress!!
Reviewed July 26, 2023
Service was excellent, website was easy to navigate. The host was excellent, the car was great on gas, nice and clean, easy pick up and drop off. The vehicle was new, very up to date with touch screen, Host even left an gift card to the renter. I have never had that before, That was a big plus for me. I will most certainly recommend this host and Turo for its service.
Reviewed July 26, 2023
My experience with Turo was amazing five-star service. I will most definitely rent from Turo again and will recommend them to anyone who's looking to rent a car. It's a easy and fast process. The vehicle I rented from Turo was clean, very nice smell and also the car had low miles, almost like a brand-new car. The host was very respectful with great customer service.
Reviewed July 26, 2023
First time using Turo and it was a super simple process. The vehicle selection is great, the prices were good and there were no hidden, last-minute fees. Communication with the sponsor was great. The vehicle we rented was perfect for our needs and we will definitely be using Turo for our future rental needs. We have already recommended this to other people.
Reviewed July 26, 2023
Well, I was nervous to try Turo...Landing 3000 miles from home and hopeful that a stranger would have a car for me. And they did, and it was perfect, and it made our vacation. Our host was even kind enough to provide a cooler too! We have since booked another trip with Turo, especially good for specialty vehicles vs. the mainstream rental companies.
Reviewed July 26, 2023
John was super accommodating, friendly, and efficient with the transfer of vehicle. My trip was cancelled right before because of some false recall error by Turo but once it got straightened out, I was able to rebook the trip with ease. Although it cost me an extra $38 it was worth it to have such a pleasant experience traveling with an infant.
Reviewed July 26, 2023
Overall good experience. A bit difficult to find the best deal as “fees” fluctuate for each vehicle so simply cannot base selection on $/Day. Easy to reserve and communicate. Return process a bit long due to photos needing to be submitted. Airport pickup/drop off option made things easier. Prefer experience compared to dealing with lines and counter personnel with rental companies.
Reviewed July 26, 2023
The experience was great. It was easy and very flexible. The host was very nice and helpful. The car was nice and drove smooth. The app was easy to work and navigate through and find your way around if you needed assistance. I would recommend Turo to friends. It’s just the extra fee is too high.
Reviewed July 26, 2023
It was an easy process to rent our jeep, the host was friendly and responded quickly to all our messages, check in and return were simple right at the airport, and the host made it easy to navigate; I felt that it was a fair price for the vehicle that we rented… I would highly recommend this service to others… I may never use the old-style car rentals again!
Reviewed July 26, 2023
Awesome experience. Will do again. The process was really easy and it made my weekend really smooth. The vehicle was clean and ready to go. The owner was able to answer any questions I had during my trip. I am looking forward to my next vacation. It takes a little stress out of your trip and was very affordable.
Reviewed July 26, 2023
The car handles great. The receiving of the car at the airport was good, quick and easy. The return was a little hectic due to a wrong number given to contact person but besides that I would rent from them again. First time was using Turo and it turned out better than expected.
Reviewed July 26, 2023
It was my first time renting through Turo, overall I had a good experience. With it being the first time, it would’ve been helpful to know what to expect when picking up and dropping off the car. I assumed there would be some manner of picture taking to document any damage, but that wasn’t mentioned beforehand and I was a little caught off guard when meeting the host and beginning to take pictures, same with the dropping off.
Reviewed July 26, 2023
The app was convenient and let me switch back and forth between my phone and laptop (bigger screen), the car was just what I needed at a fair price. The insurance process seemed fair, I purchased what I thought was the right amount of coverage and luckily didn't need to test the claim process.
Reviewed July 26, 2023
Easy pickup with clear email and Turo Messanger instructions. Car clean and charged and ready to go. First time using Tesla app, but was easy to navigate and get car set up. Car was fun to drive and comfortable. Trying to experience Tesla before making the jump. Now know the extended range would be a must on a purchase. Thanks to Gessica for a very pleasant experience.
Reviewed July 26, 2023
Love this. First time using this site but it was easy to book & convenient. I will be using this site again real soon. The host I booked through was superb & always willing to help & was always available. Thank again.. I recommend anybody that haven’t tried it to please do so. It is well worth your money.
Reviewed July 26, 2023
Everything was very nice & went smoothly, I don’t like the fact that money was taking out & then the host cancelled the trip on me hours before the time & my money was & still is held up over a week, but the next host was very helpful & made up for the first host backing out on me at the last minute,
Reviewed July 26, 2023
From the moment I got on Turo to rent the Polaris Slingshot to the moment I returned the vehicle everything was super smooth, professional, helpful and Crazy Fun. My host Donis was great. I recommend using Turo for your vehicle rental needs. I will definitely use Turo again!!!! Slingshot was insane fun. What a head turner. Enjoy this summer now. Rent one ASAP and make sure you use Turo. Before the summer is over I'm definitely going to use Turo again. Live a little. Have fun and rent a Polaris Slingshot. You will love it!!!!
Reviewed July 26, 2023
First time user. I would use Turo again and Charles (if in Detroit area). It was a little bit confusing (pick up and drop off) but only because I had never used Turo before. It will be much easier the next time. It was worth it not dealing with rental car lines and cost.
Reviewed July 26, 2023
The host was kind and responsive. He communicated with me whenever I had a question. The car was well taken care of and a great value. The host even made me aware of a car wash he was affiliated with in order to help me return the car in great condition. I will continue to use Turo over rental car companies. Great experience!!
Reviewed July 26, 2023
Did a car trip with a couple buddies and Turo was great. It allowed us to rent fun cars at a pretty reasonable price. The only issue I had was returning the car, it wasn't immediately evident how to start the check-out process until I moved up the return time and it was approved. I think there should be an option to start the check out at any time on the last day. Great experience overall, will definitely rent again.
Reviewed July 26, 2023
I have used the same vehicle twice and have had a great experience. Will be using it again. K has been a great person to work with. The road trip was great got to enjoy time with my family and visit my son's grave. I would recommend Turo to anyone who needs to rent a great car and great people.
Reviewed July 26, 2023
I have had nothing but outstanding customer service from Turo and extremely understanding and cooperative host. Until my last rental in which upon being told I was 8 min. late, thought we had a 30 min. grace period. The host refused to extend for only a couple of hrs. then charged a full day 4 being a couple hrs. late. Did I mention the car was taken back in washed, vacuumed and pleasantly fragranced condition. And that I had rented the car 4 a short trip away from home and none of the auxiliary charging ports worked. Replaced the fuse personally to make use of them. Is ok 8f I bill them for lost time, missed calls due to a dead phone and the parts and labor of a fuse replacement?
Reviewed July 25, 2023
I enjoyed my trip. Jason not only was he punctual but my flight landed earlier than expected. He immediately came to the airport to pick me up. Vehicle was very clean, reliable and also exactly what I needed for my short visit. I would definitely reuse his service again.
Reviewed July 25, 2023
My host accepted and then 5 mins later cancelled. No reason was given other than the car was unavailable and now my almost 300 rental fee has been unavailable to me for 5 days now. My 1st experience with Turo was great and easy, but not getting my refund any faster than 5 days has been a huge inconvenience.
Reviewed July 25, 2023
Had such an easy time finding the car, only had to gas up one time! M answered all questions when I had them in a timely manner and he had easy instructions on returning car! Definitely will rent from him again. Car was clean, easy to drive. Thanks again!
Reviewed July 25, 2023
Very good. Had no problems. Would do it again. I would definitely tell my friends about it. Car was clean, communication was very good, he answered all my questions promptly. I would definitely rent a car from Turo again. My car got great gas mileage, good cold air conditioning and was clean.
Reviewed July 25, 2023
The car was ready and clean up nice. She was very professional explaining the car rules and regulations of the vehicle. l am looking forward to renting again from them. Return the vehicle was easy and quickly done. Affordable price. Love it great.
Reviewed July 25, 2023
Jacques was a great host, Jacques both dropped off and picked up the car at my location, which was very convenient and greatly appreciated. The vehicle itself was in great condition and clean. First experience with Turo, and it was very positive. I would definitely recommend and rent from Jacques again! Thank you!
Reviewed July 25, 2023
The free drop off and pick up for the car was so easy and convenient. I would definitely use Turo with Daniel again. He was very responsive and friendly. The process was easy. Our selection of Mazda was fine for our family of 3. The car was big enough for us and small enough to park just about anywhere.
Reviewed July 25, 2023
Easy to book and manage. Great communication. Our host was very polite and punctual. Car was pristine!! Would definitely book again. Easy way to book nice, fun to drive cars for vacation or if you’re thinking of buying. We enjoyed our Porsche Macan and can’t wait for our next trip.
Reviewed July 25, 2023
The car I rented rode very well. I didn't have any problems with it. The host was very nice and friendly. He was always available when I went to pick the car up and to return it. I actually rented the car twice, both times I had no problems with the rental at all. I returned the car on time and refueled it.
Reviewed July 25, 2023
In less than 1 year with Turo, one of my vehicles has been in 3 accidents and now is reported as a total lost. Unbelievable careless drivers and turo will not even attempt at least help or assist with getting another vehicle that’s at a loss or make me want to keep doing business with them. I’m out 5k and now down a car. Terrible experience.. Looking for a good lawyer now.
Reviewed July 25, 2023
Renting through Turo was great. I would just suggest knowing the exact times you want to rent, I had trouble changing the times when our flight was changed, but the renter was very communicative and it wasn't an issue. I also may have just missed this myself, but I thought the renter was going to drop the car off at the airport - I was unaware that would cost an extra fee to do that, would make that more prominent in booking!
Reviewed July 25, 2023
We had a wonderful trip. Works perfect for a group trip. Very clean Van and easy to drive. The owner helps us a lot on leaving the Van at CBX and we also deliver the Van at the same place. They also recommend us places to visit and restaurants. Thank you
Reviewed July 25, 2023
My first TURO experience and Ethan was patient, informative and exact with timing information and directions. The vehicle was clean and in good motoring condition. I would definitely revisit the site and Ethan as a host. I enjoyed everything about my trip and the car was critical to its success.
Reviewed July 25, 2023
The car was in fantastic shape and the host Nick was so very helpful. Not an issue from picking it up to dropping it off. We picked the car up at Savannah airport and drove it into Hilton Head as well as driving back to explore Savannah and not a problem at all. I would recommend Nick and his car to anyone and everyone in and around the Savannah area! Thank you Nick!
Reviewed July 25, 2023
We had a great experience using Turo and we used the app to book our trip. I will look to them first from now on for any car rentals. The car was amazing and the owner Chad was a pleasure to work with. I can’t wait for our next trip to use Turo.
Reviewed July 25, 2023
I booked a trip on Turo, the host let me know where the car would be and where the keys would be when I arrived. I showed up next morning to get the car at 10 am. When I approached the car the doors were unlocked, so I got inside to look for the keys in the place the host told me they would be. I looked and they were not there. So I contacted the host and let him know who I was and that I was there to get the Ford Fiesta and that the keys were not in the place they said. He replies with, "I don't know, let me give you a call back".
So I waited about 10 to 15 minutes and I saw a guy opening a gate to a business and walked over and asked if he knew anything about this Ford Fiesta and where the keys would be. He walked over to a locked mailbox, opened it and handed me the keys. Now it's been 20 to 25 mins and I still have not heard back from the host. So I messaged the host on the Turo app and let them know I had got the keys. Still to this day, no response from them.
So I get in the car to turn it on because it's 115* outside. And the first thing I see is there is no gas in the car, completely empty. And then shockingly I look up to see the entire windshield is covered in bird poop. So now I have to get out and scrape bird poop off so I can drive somewhere to get clean it off and get gas. Ugh!I get going to do that cuz if I didn't have an appointment that I needed to be at and couldn't miss or reschedule. I start noticing how dirty the inside of the car was, I think there was BBQ sauce everywhere. And definitely not sanitized at all. The sunglass holder was broken, the car smelled bad like cigarettes.
I totally would not have taken it at all. But I was in a crunch time and needed to be somewhere and wasn't expecting to wait for keys then go get gas and clean up the car before I was to go anywhere. I was just very disappointed and the fact that the host didn't even make sure any of this was taken care of before leaving the car there for me. I've rented about a dozen car from Turo in the last 2 or 3 months and this was the worst host and car I've come across. Not even an air fresher dude. So that was my experience with the Ford Fiesta.
Reviewed July 25, 2023
Fabio was absolutely amazing. Extremely accommodating and first class. Car was very clean, full of gas and even had hand sanitizer available. I was already booked with one of the larger rental companies and cancelled due to the much better deal I received from Turo. In the future when I am traveling I will always consider renting from Turo.
Reviewed July 25, 2023
Easy selection process and the car, despite its age, was in very good condition and drove like new. The pickup and drop-off process is negotiable, and worked very well for me. You will be billed for the whole rental when making the reservation. The return process sending pictures to Turo was the most difficult part of the rental.
Reviewed July 25, 2023
Pricing is good. The interactions are friendly, directions straightforward, will continue to use instead of the mainstream rental agencies. The selection of vehicles are nice. I especially appreciate the pickup and drop-off option at your home. Will definitely be recommending to my entire family and the app is easy to use.
Reviewed July 25, 2023
I was skeptical at first with using this app but after setting up a free account, it was super easy and user-friendly. For where we were going there were a ton of car options available and the fact that some even delivered right to the airport helped a lot! Easy to reserve the car we wanted and the host was fantastic about everything! If I ever need to rent a car I’ll be using Turo!
Reviewed July 25, 2023
My experience was amazing from start to finish. The host was responsive and always quick to answer any of my questions. Pick up and drop off were very easy and the car was super clean. I would definitely recommend this host and vehicle to anyone. Thank for an unforgettable trip and for being an amazing host.
Turo Company Information
- Company Name:
- Turo
- Website:
- turo.com
