Turo Reviews

I discovered Turo through my husband. Actually he used it once or twice for work. Then I had to put my car in the shop and I decided I was gonna try it out and I rented from a lady. First super sweet, great ride, clean car, easy access. Last trip was really great. Car was easy to pick up easy to drop off. Guy was great with communicating.

Loved the car and the experience I had with Wyatt. Everything about the experience was professional and easy, from pick up to drop off. The car was in immaculate condition despite its age and Wyatt's instructions were so easy to follow. Being able to pick up the car at the airport was awesome, and I continually thought how much better I enjoyed this experience over a rental car agency. This is why Turo rocks ... Because of people like Wyatt. I'd definitely use Wyatt again in the future.

Beautiful car. Very dependable. Definitely would rent again. Host was very responsive and courteous. I would highly recommend this service to anyone interested in renting a vehicle for a vacation or just to ride around town. I had a great experience and my trip came with 1000 miles which was perfect for my trip. Once again I would like to thank my host and Turo for a great opportunity.

Turo is such a convenient way to travel. Getting to choose the car you want to drive with convenient pick up and drop off options make it a great way to travel. No hidden fees. Outstanding service! Our Host was fantastic to deal with too. Our car was spotless and comfortable.

I love this app!! It is so easy to use especially when you need a car while traveling. It is truly a luxury experience. Amazing host, amazing experience and amazing beautiful clean car. The host was communicative, professional, nice and respectful. Plus it was an amazing clean luxurious vehicle. Thank you again.

My recent trip with Turo was exceptional. The host responded to any of my queries in a timely manner and the ride was smooth and issue free from pickup to drop off. I love the transparency and the Turo’s interface. I would HIGHLY recommend using Abe for any future rental needs here in Wichita Kansas.

I'm new to the Turo community, the app is convenient and allows for easy reservation and travel. No Deposit needed to rent the cars and same day rentals available. The host are reasonable and the checking and out process is simple. My only critic would be Holiday and seasonal deals would be a good marketing move for the developers.

I have only driven two vehicles using this service. The first was a high-mileage passenger van. The condition of the vehicle was expected considering its age so I have no issues with it. The second however, a minivan, had an issue with the brakes. They vibrated the vehicle during application. (Indicating a possibly warped disk.) This intensified the higher the speed. Although I do not consider this a safety issue, I would not drive this car on an Expressway for long distances as it would be very uncomfortable.

We rented 2 cars so far in Hawaii, and it has been a fairly simple experience. Our only concern is if there is something Turo does to assure that owners actually maintain their vehicles. Our first car drove as if the suspension would go at any moment-talked the whole trip. Our second vehicle was a year overdue on their oil change, at least by the window sticker.

The car was clean and reliable. The host was easy to reach and responsive to my many first time Turo questions! The procedure to pick it up and return it was clear and easy to use. The shuttle from the airport to get to the car was very good. The parking lot where I picked up and returned the car was very wet and muddy. This was a little challenging. Other than this parking lot, it was a very good experience.

Great experience. Convenient, affordable, and reliable rentals. The hosts I’ve had are very friendly and helpful. The cars are provided in pristine condition with no issues during the entirety of my trips. I definitely would use this service again and recommend others to as well. Much easier than going through the big boy rental companies requiring large deposits before getting the rentals.

Had a great experience. Kyle was very helpful. Vehicle was clean and just as described. Excellent communication.. The app was easy to navigate.. Loved the unlimited miles..Kyle gave clear directions as to where the vehicle was located and how to use the lockbox. I will definitely use Turo again and will tell friends and family about it.

Everything went well. I liked the vehicle I chose and had a great trip. The process was easy and car was fun to drive as well. The owner kept in touch during the trip. I will definitely be using the app again and maybe get one of my cars on here too. Also was a better deal than going to any of the big car rental companies. I liked the different amount of vehicles I had to choose from as well.

Process was very easy and convenient. Would definitely use this service again. Car was clean. Pick up and drop off were a breeze and it was easy to communicate with the renter when needed. It was nice to be able to rent a vehicle that was better on gas than my own.

The pick up and return was flawless and the car was clean and ready to go. It ran great and had no issues. Tagir's communication was on point, he answered any questions I had in a timely matter. I will definitely be going to him and Turo in the future.

This was my first experience with Turo, and I have to absolutely say without a doubt I’ll only be using them when traveling, best experience, customer service, flexibility and reasonable price, it’s a win-win. The vehicle was clean. The directions were easy to follow and I have to say Mountain riders responded quickly to all of my requests. Great customer service.

I didn’t know how to use Turo, is my first time using it and is good app. Anybody can get car for fast and the car you need, Turo is number one application I never seen. And I need to appreciate the owner because his car was in good condition and is helpful

1st time using TURO. It was my first time visiting California, TURO app made it easy to find what I was looking for. Great communication with the host, if you have any question he does respond to you quick, great experience ever. Will definitely use this app again whenever I travel.

I had a great experience with the car, but I was charged twice, I was charged then I had to cancel that ride and order a new one that was closer then I was charged again. When will I get that money back? I wanted to actually use that credit for another vehicle but it never came back so I was charged twice like I had two rentals out.

Very nice and clean!!! And the owner was very nice and easy process! I love Turo gives you a good quality car of luxury. Very reasonable, quick, and easy to rent! I'm so grateful for choosing turo and will continue renting through Turo! The prices are amazing and affordable. I would recommend them to friends, coworkers, and family!!! Thank you Turo for this app!!!

The owner of the car I rented was great and had a great experience. I would definitely rent his car again. I can't wait to rent another car for my next trip. I will definitely refer my friends to Turo to have the same experience I had in my trip.

The vehicle itself was fine, but did not get the mileage indicated in the listing. The pick up area location was rather remote, causing us to have to double back for gas and delaying our return. Then I got charged an extra $50 for being late. Highly disappointed that I was charged extra, when I had already paid $265 for a 3 day rental.

I rented a 2018 Tucson from Tyrone. The car was in great condition & clean inside & out. The rental instructions & where to pick the car up were clear and at a good location. Tyrone responded immediately when I needed to modify my pick up time & very accommodating. I would definitely recommend Tyrone to future renters.

Turo is a very reputable service and go above and beyond to make sure that you are valued as a true customer. This is from first experience to tell you that this company treats you like family hands down and they went above and beyond my expectations and thanks to Turo Family we have the best rental car company where customers come first hands down!!!

Turo is great, and I have recommended to a lot of people. My recent Turo rental with Kelvin was absolutely awesome. The Acura TLX was a great car. His service was superior. If/when I come back to Miami, I will definitely rent from him again. I will also rent again in Portland and Seattle with Turo.

I love using the Turo app. Better than any other car rental place. Easy and most definitely convenient. 10/10 recommend. Check in is super fast and easy and hosts responds quick and are very friendly. No disappointments. When I need to rent a car no matter where the trip is. I would def recommend using turo.

No issues, my Turo renter Pedro was awesome and I have no issues, definitely using turo again! No problems with the app or car! Car was great on gas, no extra fees, happy customer! Went from Florida to North Carolina and back! Pick up and drop off went smooth. My renter just used a lockbox for keys. Love turo!

The car was great. The only thing I didn’t like was we had to walk almost a mile to get our car. Could of parked closer. We did ask to drop off closer and were able to. The size of the car was just right. It handles great on all the mountain roads.

I didn’t like that I couldn’t extend when I wanted to so I had to be without a car and depend on others for a ride after my flight got canceled and that put me in a very bad predicament. And also the tax on the cars are outrageous. I feel like the cars should be a lot more cheaper. A car for 35 dollars for 4 days is turning out to be 500 dollars. That’s outrageous.

New York LGA Airport - Excellent experience, my contact was very responsive and made the process much easier than expected. Pick-up and drop-off process was clearly explained and communicated. Would definitely use the service and provider on my next trip. Overall experience was easier than using the traditional car rental services.

I heard about Turo from my niece. I never crossed my mind to rent a stranger's vehicle. I was a little leery about driving someone else's vehicle ~ it is such a big responsibility. The seamless rental process put me at ease. This is a great service and the rental process is so much easier than renting from your standard rental companies.

I have a huge problem with the trip fee being as big as it is. It’s not like you guys are picking us up and taking us to our car that we’re renting. Y’all are now the same amount as a normal car rental place in which to me, it shouldn’t be that way because these cars are coming from normal people.

I’ve had great experiences with using Turo thus far. Large variety of vehicles and great hosts. The app is super easy to use. The communication with owners is easy and efficient. Couldn’t be happier with service. I love that I can find rentals close to home and the remote lock feature makes it easy to get vehicles without actually seeing anyone. I’ve rented a BMW suv and an Escalade and both were beautiful and well cared for. Great prices especially when I compared them to airport rental car companies.

I was accused of a collision post return of the car when it was absolutely not my doing. I would never get into an accident and not report it. I was careful and safe with the car the entire time. Prior to leaving I reviewed the vehicle and found the left (facing car) headlight sunken in. I popped the hood and found a broken soldered piece that held it up; it was clearly resoldered many times and was the way I received the car. I proceeded to shut the hood, turn the car on, check for signals, and see if the light worked. It did, and it was safe to drive. This was a condition in which the car was in prior to me renting it. I would appreciate someone popping the hood and taking a picture of said condition I described as proof.

The rental process is easy, Turo has decent vehicle selection. The app is easy to use. The rates are affordable. You give the car that you want to rent not like the car rental companies where you don't know what car you will get at time of rental. Turo even offers exotic cars.

The Turo app is great. You chose the car you want and actually get what you want. Prices are comparable and pickup and delivery is easy. I definitely recommend it. Most rental car companies give you what you chose as similar and their definition of similar is no where close.

This rental was convenient and perfect for our needs. The car was very clean and comfortable! We enjoyed our trip immensely. Henry was responsive to all the messages. The check in and out process was efficient! We would highly recommend! Thank you for a great experience! It was also convenient to our location.

I love Turo!!! The renting process is so much easier and convenient than going through a rental car place. You are able to find a car for a reasonable price. The pick up and drop off process is quick and efficient. If you need any assistance such as changing your return date or time, you are able to without much hassle.

Loved everything. Got someone my age, it was an easy pick. The trip was nice and smooth. Went up north, and didn’t have to fill up the gas tank again until I got to my destination. Loved that. Would rent again. Had no problem going there and back. Drop off was easy. They were very nice. Loved it.

Bogdan made it really easy to pick up the vehicle. Excellent communication during the entire rental process. We ended up switching hotels on the last night and he made an extra effort to pick the vehicle up at our location which made it much easier on us for the Hotel shuttle. Will definitely rent from him again in the future. Highly recommend him and the vehicles he has available.

I'm a repeat customer of Charla's. She met us at the Airport and is extremely kind, punctual, and went beyond just being a Turo Car owner. I'll rent from her every time I go to Maui!! The car was in great working order and clean when we picked it up. Charla is a great person and really easy to work with. She always returned my messages before, during and after my rental.

Customer Service/Communication was excellent. Knowledge of the vehicle and willing to be flexible with pickup/return are keys to good business. I really liked that the Tacoma was well maintained and when I asked Edward about the vehicle physical condition and maintenance status, he had an immediate response. This made me feel comfortable and confident of the safety of the vehicle. I will certainly be doing more business with Edward and he will be the first call when doing business in the Denver/Boulder area.

I have used Turo a few times and I was very pleased with the app. And the services and how it provides reviews, and also I love the notification of any special I earned such as a free day and percentage off. I loved the constant ability to be able to reach my host and get a fast response Jeep and Vette is clean. I started sharing my secret with Turo the car is mine but only for a limited time. Lol. Love it. All of it.

My experience has been nothing short of great. My host was awesome, and his communication was top tier. I would definitely recommend Turo. I have rented multiple times and have had a great experience with Turo. I will definitely be using in the future as well. I love how structured the platform is and makes renting hassle free.

It was so easy and convenient having the car delivered to me curbside at the airport and Dimitri made it even easier to drop it off, meeting me near where I was staying. The price was fantastic and the car was clean and well maintained. I will DEFINITELY use TURO again and will recommend as well!

Renting from Jeffrey at Turo was an excellent experience. Last time we flew into Newark Airport and rented a car through one of the rental car companies, we waited almost an hour and 1/2 to get the car and, of course, it wasn't the car we reserved. Jeffrey had the car waiting for us in the lot at the airport with a lock box, we were on the road in about 15 minutes. The car was clean and everything he explained in the listing. I even left my house keys in the car (stupid me) and he mailed them to me the next day. Such a great experience; will never rent through the rental companies again!

Hassle-free experience. The vehicle was at our agreed upon location and our host Deven was a great communicator. We've used Turo several times and will use the service again! We typcially find that selection is much better than traditional rental companies and that pricing is very comparable. Plus, the convenience factor cannot be matched.

Smooth and efficient process for vehicle renting for trips. My first time using the app and was absolutely perfect. Great value for money and access to all models to accommodate your needs. Would definitely recommend.

Limited by budget to mid size cars, I was surprised to find a 2013 Mercedes available in my price range. Don’t let the year model fool you…this is a NICE car. Leasing it was completely done online with no hitches. Had a great trip. Enjoyed fooling around in my Mercedes Benz like a big dog. There was a big selection available. I’m just glad I kept scrolling through until I found this treasure.

Went to Phoenix area for Christmas with gbabies. Rented a Dodge Journey so we could all ride in same auto. The owner was very helpful and responsive to all questions. Renting thru Turo is so easy compared to the hoops you have to jump thru with all other rental agencies. Will be using them anytime I need to rent an auto.

I almost Gave 5 stars until I was Sent an extra gas bill after I replaced The fuel in the car before returning it. My ticket was closed out. Now I’ve been given a $36 bill. Foolishness. Not happy at all. I ask host, "Was there a fee to drop off closer location." She replied NO so I’m not pleased with the added fee.

Amazing car, no troubles with anything, easy cancellation if needed, amazing communication with Turo and owner of rented car. Best of all no deposit needed, insurance is not necessary to add, and better than any rental company I’ve rented from. I will always choose turo from now on. Honestly have never had any trouble with them at all.

All of my rental experience with Turo has been nothing but great. I absolutely love the flex and the person to person no hassle. 10 out of 10. I would recommend. Everyone that I have rented from has been great and I have not had any problems. I love that you do everything online. No paper. When you get to the car just snap the pictures and just ride. I love that the most.

It was smooth and easy. The car was amazing and I had a really good time. The drop off was easy as well. The owners really made the drop off easy and gave me a quick tutorial on all the features of the car. I have no complaints. It was quick and easy.

TURO needs to do a better job at keeping owners from claiming damage was caused by a driver when it wasn’t. They need to stop letting unethical owners and in this case a body shop, from loaning out cars. TURO also charged me extra for late return when it was not my fault and I moved the car for them.

The rental was nice, but waiting days for my deposit to get back to my bank account is ridiculous!!! It has been sitting in pending to 2 days to clear. I will never rent from this person again!! I was not informed of the $200 deposit until I hit submit.

I was very happy with my experience. I was able to get the car dropped off to me and picked up. The whole process was smooth and easy from beginning to the end. I would recommend Turo to my family and friends. It was very affordable compared to other rentals in my area.

I was lied to when it came to customer support addressing my issues pertaining to my host, whose name is William R. Neither one communicates effectively or are they very understanding. I was told I could retrieve my belongings from the car I rented but they were thrown away or kept by Turo or the host and no one has helped me with anything. Then they wrote a review for the host by me stating lies about my experience and then wrote a lie for my review on how the car was left.. I will never use this company ever.

Lexx made everything go smoothly. Communication was fast and very responsive. Pick up was hassle free. The car was amazing to drive. Great price for a brand new vehicle with unlimited mileage and great gas mileage. Checking out was also hassle free. Lexx is a great host. Very understandable if there was any issues. I highly recommend him on your next trip.

The truck is beautiful and rides very nicely. I loved all the bells and whistles. The service was great and hassle free, very easy to work with. I must say, it was a remarkably positive experience. The truck itself was in pristine condition, well-maintained, and clean. It felt almost brand new, offering a comfortable driving experience that exceeded my expectations. I would recommend this car if you're in the Atlanta area.

The trip was good, my wife thought the car was a little too old, but it drove well. I would definitely recommend it to a friend. In the future I would get a little more details about the car. Also having more than one car would be nice to give the customers a choice of cars.

My rental went flawless. The host provided an exceptional vehicle that was clean and full of gas. The experience surpassed my expectations and I will definitely use Turo again if I'm ever in the need for a rental. The host worked with my schedule and return of vehicle was fast and efficient

All our experience with Turo and its representative has been great. Their cars have always been clean and dependable. We have always enjoyed the vehicles that have been offered. I have always enjoyed the interaction with your clients. They make us feel like family. I would and have recommended your service to anyone.

I had a great experience. The car drove smoothly. I got to spend Christmas with family out of town. The pickup and drop off were easy. It was also easy to communicate with Roderick. He responded promptly. All in all it was a great trip and I will be booking again

The service allowed me to have the car delivered and picked up right to/from the door, which was very convenient. As a matter of fact, this was the main reason why I decided to try Turo. The rental price was reasonable, and the car was well maintained and clean. The only thing I didn’t like was I had to take whole bunch of inside/outside pictures of the car after the ride to show I returned the car intact/good condition, even though I paid for the maximum insurance coverage allowed for. But it still beats the convenience of getting the car delivered to the door. Overall, I enjoyed the convenience and experience.

Everything was very good, good experience and the vehicle in good condition and the host with very good diligence to respond, it was my first time using their services and I think it is an excellent option for those of us who are looking to buy a vehicle. It was very easy to find options in my area and easy and create my account.

Turo was such an easy process, this app really took the stress out of everything. The lady working with me was very kind and made the process very smooth. Planning trips is already super stressful and it starts with the car, but because of Turo my trip started out positive. I will definitely be using turo again.

The app was simply and easy to use. The car provided was much nicer and larger than what I was offered at a rental car agency for the same price and without having to leave a deposit. I would definitely recommend the app and use it again in the future.

Jailyn was a great host. The car we rented was great. My sons needed a little more leg room but it did its purpose to get us from point A to Point B. When I come back to Texas, I will definitely look for my same host. Thank you.

First time hearing about this company so I was a little apprehensive but my first experience went flawless, the host dropped off the vehicle right on time. Communicated with me throughout the whole trip, very professional and friendly, a very convenient service and saved me a lot of money, would recommend this experience to anyone who needs a car just for short term, will continue to use the platform when I'm traveling.

Renting with Turo made it much easier for me and it’s the service I like from the business as a customer. It’s nice to know there are good car renting and having good experiences. Turo it’s the best and will rent from them and I truly recommend it. It’s easy and legit and the service it’s perfect. I truly would not go anywhere else but rent from Turo. The renting car options are amazing and the cars I rented so far the best experience ever.

This was by far the easiest car rental experience. I've ever had in my 56 years. I made arrangements logged on picked up the car return. The car extended my trip with no issues whatsoever by far. It was great. Thank you. I am actually looking forward to renting again through the Turo app.

Surprisingly easy. This was my first time using Turo. I got a great host and didn’t have any hiccups. He was pretty responsive, the vehicle was great. No problems at the pick up and no problems at the drop off. I’d definitely use Turo again.

Love using Turo for the ease and simplicity of renting a car. The vehicles I've rented so far have been great and the owners have communicated very well through the app. There's such a good selection of vehicles that it makes it so much easier than the traditional rental car company. Thankfully my experience has been nothing but positive so far and I look forward to renting more!

I was told I would be getting 750 miles not knowing they’re talking about 250 a day. So I only drove the van one day. I was supposed to have it three days. I returned it a day earlier. I would have never agreed to 250 miles a day. So I was mislead. I received a new invoice after returning it stating I went 62 miles over. Which would have been 562 for two days. The first day I drove it and parked it. I had to go to Arkansas and come back so why would I rent a vehicle for 250 miles a day. I had looked up vehicles from Avis and Enterprise unlimited miles. I will never ever go through this company again. This was my first time and this will be my last time. It’s a rip off.

First time renting through this process it was smooth and convenient. I will rent again. Great selection of vehicles. I chose a white BMW that was very nice and drove comfortably. It was roomy and it fit everyone. Pick up and dropping off were very convenient. I will definitely rent this car from this owner again.

Our first time using Turo. It was a pleasant experience throughout from booking to pick up to drop off. The vehicle was clean, we added a child car seat, which was like new, along with premium insurance for peace of mind. Communication with the owners was clear, friendly and very helpful. We would highly recommend and use Turo again.

I have rented several cars from Turo and have had zero issues either with the host or Turo. What a great and creative company. Awesome customer service, had to deal with them on a couple occasions, they are definitely leading the way when it comes to renting a car. If you have never tried Turo, my suggestion to you is to try them. You won't be disappointed!!

Owner was flexible and courteous. Car was very clean and In excellent shape. I needed to move the days around and I was approved immediately. Really, it was a flawless experience. I’m very pleased with Kendra and Turo. I loved the simplicity of the rental process and will use Turo again.

Great host. Use him for the second time. Always a man of his word and have the car there where it's supposed to be beforehand so there is no problem of you getting inside and enjoying your ride...because he is very clean car and very accommodating and tends to all your needs and answer messages. Will use him again.

Best in the world customer service from all agents with Turo. First car had headlight issues & I got a new car first thing next day. New car was 5x's better for no additional costs to me. Would highly recommend this company. I travel a lot & always use a car rental. First time with Turo. Thanks a million.

My experience was very seamless. Both cars that I rented in the last month were near my house and both host were very nice and gracious. That communication I had with the host was very simple and easy. I really appreciate this service. I will use it again and again.

The experience was good. The car was very clean and neat. The car was in great condition and the owner was very nice and professional!! When I returned the car I told him I would be back and I would certainly tell family members and friends about Turo!!!

Chris was the best host and the car was amazing. I was so thankful. Chris also gave recommendations for places to see and places to eat. His communication was impeccable. This was my first time using Turo and I hope all of them go this well. You will be thankful you went with Chris and enjoy your time on Maui.

Nice car, clean, well appointed options, prompt and professional service at a great price - thanks! The check in and check out was very smooth, no waiting. Enjoyed driving the car, very well maintained. Would recommend to others.

Through a friend, I heard about Turo and their experiences. I reserved 3 different cars a year before our vacation. Then Lahaina experienced the fire. I immediately checked with each owner making sure they and the vehicles were safe. Each owner gave us detailed instructions, their vehicles were clean and well maintained. Being a retired event planner, I appreciated each owner’s attention to details. Using Turo was the best stress free car rental experience.

1st the host tried to scam me out of a $10 gas fee. Now he is trying to scam me for $154 with a fraudulent claim of smokìng in his car. I have zero tolerance for smoking in or near my home or in my car. The host is a liar.

This is our third rental from a TURO provider and it just keeps getting better! Pick up and drop off were a breeze, communication was excellent, and the vehicle, as always, was spotless. Edgardo was a pleasure to work with. I told my seatmate on the flight down about TURO... I tell EVERYONE about TURO! So glad my son introduced us to TURO... So long Hertz, Avis, Enterprise, we're a TURO family now!

We rented on Oahu and Maui and had great experience with both. Communication was great, cars were clean. Contactless which was great so we could just continue with our trip and not deal with waiting and paperwork. One offered free car wash which was great also. I would recommend this to anyone traveling.

I used this app a few times. My last ride I filled the tank up then headed to drop the car off. This man charged me $5 in gas for the trip from the gas station to his home. Turo charged me a $10 convenience fee which was not fair. I did my part and lost $17. DON'T USE THIS APP.

Super easy, cheaper than a car rental from the airport and it was a much nicer vehicle for a cheaper cost. It was my first time using it so I was a bit apprehensive, but my host made it super easy to find the car and get on with my vacation.

It was my sons bday and I needed a car for the weekend. The car was on time. Very great communication. Great accommodations because my flight was delayed and pick up location needed to be changed. Great customer service. I really appreciated the service I received. Car was clean. Very satisfied service.

This was by far the best experience I’ve ever had renting a vehicle. That’s big talk for someone who has rented over 50 vehicles at other establishments. The guy who I rented my vehicle from was not only very accommodating, but very quick to respond and quite frankly, you cannot beat the prices for what you’re getting to drive, I would 100% recommend this app to anyone considering renting a vehicle.

Brie was amazing and easy to communicate with and quick to get back to me. She made it super easy and effortlessly for me and my family, who are in Whitefish for a very short time with lots of changes because of the weather. Would love to work with her again I wish she had cars everywhere!

I was happy with the vehicle, minus the fact that there was an unexplained light that came on in the dash, and I had to purchase oil to put in it, and a headlight burned out on my way back from my trip. But what got me is at 3 am after I dropped of the car hours earlier, I received a message that if I did not return the car the situation would be escalated... and now I can't rent.

Lekeshia is a great host. Very nice cars. She's very professional and always on time. This is the second time I have rented from her and it gets better and better. She keeps having new cars.. All the cars are so clean and so nice and elegant and up to date.

I spend a lot of money with Turo. Never receive a discount for loyalty and referrals. I refer a lot of friends and family members and there is no way to receive a bonus or discount code. I live Turo rewards program is needed. It would be nice to know you’re appreciated from hosts and Turo.

As a new customer, I was apprehensive about the process and security. Our host represented Turo well and walked us through the process. I appreciated choosing a specific vehicle and not getting stuck with what's on the lot. I appreciated the human element of our transaction even though it was only a couple of texts.

This was my first rental experience with Turo and I thoroughly enjoyed it. It was easy to find the model of vehicle I wanted to rent nearby (a Tesla Model Y), even on the day I was planning to depart, and the pickup process was seamless. I arrived at the pickup location, took the recommended "before" photos (this process took me about 10 - 15 minutes to make sure I captured all of the angles correctly because it was my first time). I did not meet the host in person, but he was very quick to respond via the Turo app to every question I sent him, and I also had his phone number available in case I needed to call him during the rental period.

A mechanical issue was masked and as my trip started to end the mechanical issue arose. And now I'm trying to be blamed by the host for the mechanical issues that she tried to hide. As I explained to the host what was going on with her vehicle? She then tried to play it off as everything was okay. Then filed a claim against me and before my trip even Started, she suggested to use the insurance within the app if anything were to happen. And not her private insurance for her vehicle.

Great experience all around. Car was well cleaned and maintained as well as my person of contact was very professional. Turo is a car-sharing app that allows you to rent cars from private owners or offer your own car for rent. It is a convenient and flexible way to find the car you need for your trip, whether it is a budget-friendly sedan or a luxury sports car. However, you should also pay attention to the host’s ratings, reviews, and policies, as they may vary depending on the car and the location. Turo is a good option for adventurous travelers who want to try something different.

The car is ok, renting is simple but Turo would send routinely coupons for a future rental, it’s not the case anymore and it’s unfortunate. For some reason the renter does not sends me any discounts on a future rental, electric is convenient for me but because of the no discount going my way I will actively rent with a previous renter that sent me a discount.

The vehicle was top notch, well maintained and reliable. Gary was cordial and in an essence, one of the best hosts I’ve had the pleasure of interacting with. Highly recommend to anyone and to his superiors.

App is easy to navigate, my host was wonderful which is why my rating is 3 stars instead of one star. Advertising and app are very misleading. I checked several markets and found NO cars around $25 a day. My estimated cost was $150 under what I actually paid. Information about the service fees and insurance is not provided until booking and would be best if that was included on the estimated cost, when your actual cost is $150 more than expected, I felt like I was dealing with a VERY SHADY, DISHONEST company.

Although we didn’t use the car a lot, it was an excellent experience getting the Kia Soul at Harry Reid Airport and having it while in Vegas. Communication was great and the car was clean and just as advertised. I highly recommended using them when needing a car in Vegas!

It was my first time using Turo. I had a car booked few weeks in advance and about 2-3 weeks before my trip the person I booked the car with said it won't be available due to previous guest extending their time. They offered me a few different cars, but it wasn't what I was looking for, so I ended up booking a different car with someone else. It was a really good experience. Carlos was very responsive to all my messages. The car was nice and clean and drove good. I am very satisfied with the whole experience.

The Toyota Corolla was just what we needed for our Florida trip & the rental with Oscar went without a hitch! Recommend Turo to anyone needing a great rental car! This was our second time to use Turo and we will definitely do it again! No hassles and fair prices.

The vehicle was exactly as described and Josh was always a quick responder. It was so easy! The lot is super close to the airport and Josh sent photos of where to find the car. I will use Turo again and if back in Bozeman, I would for sure go with Josh.

Great experience of my first rental with Turo. It is very user-friendly and convenient. Our host has a great vehicle MB GLB35 AMG. The price really good for the value, you really can’t find these kind of cars from traditional rental car companies. We will remember renting from Turo for our future trips in Scottsdale.

I was very pleased with my experience with renting from Stephen and his co-hosts. They were all very friendly, helpful, and accommodating. They were all very responsive to my concerns and needs about time and duration of renting. Will definitely recommend this host. I could not ask for a better experience or a better host. My car was in the repair shop for way longer than I expected and renting a vehicle for work was absolutely essential. They definitely made this situation better. I truly thank them for their professionalism and courtesy.

Had a seamless experience from booking to returning the vehicle. Turo makes it easy and convenient to rent a car. Much less hassle and time spent than traditional car rental places. It was truly a great experience at all touch points. Easy interface and efficient contactless pickup for the vehicle I rented made things go super fast. I will now always rent on Turo!

Driving through picturesque landscapes, I felt the power of the engine beneath my fingertips. The Turo rental, a sleek convertible, hugged the winding roads as I embraced the freedom of the open highway. The personalized touch of a unique car added a special flair to the journey, making it an unforgettable Turo experience. I rented the car 4 times and everything went well. Thanks Turo!

First time using something like Turo. It was way easier and more convenient than traditional car rental places, I got exactly the car I wanted/ordered with absolutely none of the hassle. And they don't require credit cards like all the big name companies. Obviously being an app, you do need a bank card of some kind. Will definitely use them again. Adios other companies!

This was hands down the best car rental experience I have EVER had! In the past I have paid way too much money to rent sub-par vehicles from other companies. The quality of the vehicle, the ease of booking, the easy communication, check-in/check-out process are all top notch. I literally cannot say enough good things about this service! I will continue to use Turo for any of my future vacation rentals! It is nice to get what you feel like you are paying for when you rent a vehicle. Very clean, well kept and maintained, no nasty smells like I have had in previous rentals. Host was great with pick-up and drop off with easy communication. Overall extremely satisfied with our choice to use Turo!

Turo hands down is the best thing going if you need a legit, clean, well-maintained vehicle. Some of the host really do understand your needs and make your trip worthwhile. I would recommend Turo to anyone who needs a no-hassle rental. All you need is your license and a smile. Major kudos Turo!

This was my first trip using Turo. Turo prices were better than rental car companies. Kyle was in communication with us and was very helpful and kind! The 4Runner was a great option for us while in Colorado. We will definitely reach out to Kyle in the future if we return to Colorado.

Varden was the perfect host, responsive before and during, prompt both when delivering the car and when picking it up. He was friendly, and helpful even in the pouring rain. The car was great. We had no problems with it and it was easy on gas. We would certainly work with Varden again.

Everything went perfect. Very easy pickup and drop off. Will definitely use again if I’m in the area. If you have the opportunity to use Marcus, he was great to respond and answered any question I had!! The vehicle was very nice and drove well. My wife now wants us to buy one. Thank you Marcus for your help on our trip.

This is a scam app, customer support is rude, argumentative and condescending. They get upset once you’re combative, and penalize you and your account as a result. The host are wolves in sheep clothing, they pretend to be kind, communicative, and understanding, then they submit false invoices and claims to get them more money, because the Turo system is taking 10% of their money.

As noted, this was my first time using TURO. I was very pleased with the selection of cars and the simplicity of the process. The price was reasonable. For safety reasons I prefer to rent the same vehicle that I own, so I am familiar with the controls and handling. Turo allows me to do that. Picking the car up at the airport was simple, as was returning the car. I have become a loyal TURO customer!!

Rented a Mini Cooper to drive around in Florida. Brad was a great host. Provided all the information I needed to make things flow smoothly. First time using Turo. Turo explained how to do everything step by step for checking in and out. All of my questions were answered in a timely manner. I would definitely recommend using Turo.

I received a car with mud all over it and in it. It looked like it had not been cleaned in years. It smelled horrible and windshield wiper not properly working, slow leak in tires, and the owner arrived 2 hours late. There were no other cars available so I kept it.

This was such a great way to rent a car and Ryan was so cool and helpful, as this was my first Turo trip! Pick up from John Wayne Airport was so easy! Great car, so clean and perfect! I'll be renting from Ryan on my Orange County trips for sure!! I totally recommend Turo to my friends!

From start to finish…. Fantastic communication, clean and perfect running vehicle. Owner's instructions couldn’t be more simple to follow. Actually we would feel horrible and disappointed if we didn’t follow them correctly haha! Very personable and extremely quick to communicate, a joy to work with. Due to family situation’s in the Phoenix area we will be hopefully renting Ryan’s cars for many years to come. Two times now with zero complaints. Thanks guys.

My Host David is always a pleasure working with him. Very cordial and punctual. Cars always clean and operable. Thanks for having David on your platform. I will always recommend people to Turo for rentals. David thanks for being a great Host each and every time I need a car.

The experience was fine - the car was manual in which had my 7yr old niece learning that cars before her time were not electric LOL! I appreciate that the vehicle was very clean! THANK FOR THAT. I enjoyed the car.

I’m very thankful for whoever had this idea and pioneered this venture. It has come in handy many times for me, and it’s so simple and convenient on top of it. Great work creating a way for people to make money and help others. I have had nothing but amazing and helpful hosts, great and well-maintained vehicles. Booking and returning is a breeze and never awkward.

Once I gave the delivery, the car was in excellent condition which the owner checked and confirmed. After 3 hours, they sent pictures showing stains on the seat for which they deducted $154 which is not ethical. Kindly refund my money back. That is the reason we are upset as once you confirmed the car is good and I sent pictures also in the app still after three hours you tell there are stains and deduct my money which is not fair enough.

Easy to meet up and accommodated our early arrival. Car was roomy enough for 5 adults and luggage car was everything promised. Looked brand new. Drop off was very easy. Just parked in lot & send picture with lot #. Would recommend highly. Koryun was easy to contact & responded quickly. Much quicker and better priced than rental companies & you get to pick the car.

Simplified rental car service. I'm really appreciate Turo. It made my travel easier and understandable. No hidden charges and no confusing explanation behind rental coverage. Safe and secure. I will definitely rent through Turo for my car rental needs. I like the notifications of rental car returns and even the option to add days prior to return of vehicle. This is the best app for rental car needs. It's transparent when information is given. Perfect experience and reliable service.

The reservation went smoothly, the host and car pick up went great! In the middle of our trip the Turo app combined information of two drivers, then after trying to do the right thing and correct the information - the Turo verification department cancelled the drivers. Thank goodness the app finally approved the first original driver. However the experience was frustrating, wasted valuable time from our vacation and created unnecessary stress on the entire family. Turo never did correct the situation and proceeded to create even more stress to an already complicated situation.

1st time using Turo. The vehicle I rented was clean and spotless. Theresa was an amazing host. I can see why she has a high rating. She cares about the guests and answers all questions quickly. She will be my forever host whenever I visit the Tampa Bay Area. Definitely would recommend her to others.

Account was hacked and my trip was canceled hours before my flight. Waited for a representative to call me back, never heard back at all. Had to rebook a trip which was very uncomfortable to do after what happened! The company that scammed me spoofed my number and made everything look like I did it. I wouldn't recommend using Turo to anyone. Customer service wasn't too helpful

Everything good, the only thing is why I need to pay the total amount of the parking lot when I drop the car back at the airport. Last August did the same and the owner of the car no charge me nothing. Why Samuel wait 8 hours to pickup the car.

This was my second time using Turo. I needed a vehicle for one day, the check in/pick up and check out process is easy and clear. I have never had any issues with either of the two vehicles I used nor any of their owners. I have already recommended to others as a more affordable alternative to traditional rental cars. I have even become curious about putting my own car on Turo.

Great experience. Used last two vacations and had no issues. Highly recommend. Easy to use app searching different vehicles. The host for both cars were very nice and respectful. Great conversations meeting new people. Can't wait till our next adventure to use this app again. Smart app very reliable and easy to use. Will use this app every time we travel now.

It has been very helpful with renting cars for work trips. The fees are a little excessive but I still prefer it over renting a car from a rental car place. All the hosts I’ve dealt with have been great to work with and have been very good at communication.

We saved so much money going through Turo. It was very easy to locate and return the vehicle. The owner was very easy to work with and communicated with me through the entire process. She sent an email a few days before our trip. The vehicle was very clean and ran well. I will definitely use Turo again!

I was very pleased with my recent Turo car rental experience. It was very easy, flexible and convenient, and the vehicle was clean and in very good condition. Overall I was totally pleased. I would definitely recommend it to anyone looking to rent. I would also use Turo next time that I need to rent a car.

Very professional and friendly. Answered any questions I had. Would highly recommend. Kept in contact through emails. If you want to extend the rental they have no problem in doing so. They have a very nice selection, the cars are clean. And well-maintained. I will definitely use them again!!!

This was my first booking and within the week I’m supposed to pick up my car I was notified the car was in an accident. I was given the option for a refund or I could pick another car. I chose another car and the switch was seamless. The car was in near perfect condition. The communication with the owner was quick especially when I arrived at my destination.

We grabbed our car in Montrose at the airport and the experience could not have been more convenient. Great communication from host on pickup/drop off and extending our rental for a few hours. Car was clean, fueled up and ready to go. There was cash in the car to pay for the airport parking. I would definitely rent from host again. Highly recommended!

The car was perfect for our vacation, and the host was super nice! The car was clean and equipped with everything we needed for our trip! Will book again. The host was also really helpful and flexible. Perfect vehicle for your family to enjoy for a short trip or extended stay.

My host was exceptional; and his communication was perfect and thorough. It was a great first experience with Turo. Again this is probably more about the host than the service itself. If it would have been a poor host then the experience would have been as well. Overall it was great though and saved me some money.

We had a great experience our first time. It’s a little scary to try new things but we will use the app. again. The convenience of skipping car rental lines and going straight to your vehicle is a time saver not to mention the money we saved! Highly recommend this service

Great first time experience with Turo. Easy to communicate through the app with the host(s). One thing that is a little tricky is adding additional drivers, takes some time and effort but is definitely doable. I would recommend this my friends, family, and colleagues. Glad I decided to give this a try.

Relatively easy to find & pick up the car. I had no issues with the vehicle & turning it back in was easy too. I liked the way he had me run it through the car wash & vacuum it for the next person. The lockbox for the key was ingenious.

Fantastic experience, SUPER convenient and the host was great. 10/10 will use again. The car was clean and smelled great. Tank was full. Being able to just walk to the car after grabbing my luggage was the best! The host quickly responded and was a pleasure to work with. This was way better than a traditional car rental… by a long shot.

I found Turo at the perfect time. As a realtor here in Las Vegas, I have a listing up at Mt Charleston that requires a 4x4 vehicle, which I do not have. After a disappointing experience with Enterprise services and employees, I turned to Google to find another option. That's when I came across Turo. The website and app are extremely user-friendly, making contactless pickup/drop-off quick and effortless—only about 5 minutes, no joke.

Overall my experience with Turo has been great, only one time I wasn't pleased with a vehicle due to the host not sanitizing inside the car and the outside was filthy. I did inform the host about the situation and he wanted to take care of the problem the next day but unfortunately I started my trip.